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1.

SAP Solution Manager is the central application management platform that


customers can run in their solution landscape to help them effectively
Implement, Operate, Monitor and Support their SAP solutions
2. it is complete webapplication server installation that is connected to all the
systems in customer landscale which are called satellite systems
3. purpose of solution manager is to
• achevie faster implementation
• faster issue resolution
• optimal support for operation
• optimal access to support

4. solution manager uses which scenarios


Implementation ( to implement and upgrade SAP solution)
Operations (monitor SAP solution and manage the support desk)
Optimization (link to SAP services, manager change request)

5. benefits of SAP solution manager


• more reliable IT solution
• more leverage from IT investment
• reduced cost of implementation and continuous improvement
• faster ROI
• reduced cost of operation
• integration of SAP solutions
6. ASAP Methodology ( Accelerated SAP)
a. Project preparation
b. Business blue print
c. Project realization
d. Final preparation
e. Go live
f. Continuous improvement

7. ASAP Roadmaps( 5 standard roadmaps)


a. implementation roadmap
b. solution management roadmap
c. global template roadmap
d. upgrade roadmap
e. other roadmaps (EP and SAP XI)

8. elements of implementation roadmap


a. roadmap structure
b. viewing/text area
c. attachment area

9. using the business blue print phase the project team will go into the configuration
transaction in the SAP solution manager to customize the attachment
development system
10. 3 monitoring sections
Business process monitoring
System monitoring
Service level management

11. commonly used advance feature of solution manager


change request management
solution manager diagnosis

12. service desk features


a. message handling process
b. customer solution database
c. managing SAP notes
d. solution manger diagnosis

13. change request management offers a centralized approach to change across


system landscapes

14. customer solution (system)landscape


a. development system
b. quality assurance system
c. production system

15. why solution manager


a. faster implementation and more efficient operation of solution
b. all available implementation and upgrade contents is included
c. optimal access to all support services
d. optimal support for all operations, maintenance and improvement activities
e. faster issue resolution through coloration with active global support

16. Organizational change management (OCM)


The OCM plan is the tool which helps to record and prioritize activities aimed at
mitigating human and org.change.risks

17. ASAP was first introduced as a PC based sol.set called value SAP which includes
a. Implementation roadmap
b. Global roadmap
c. Upgrade roadmap

18. each phase of roadmap provides a list of general project management activitires
a. project team status
b. scope management
c. daily plan management
19. features of business blue print
a. blue print structure
b. business scenarios
c. business process group
d. associate items
e. blue print documents

20. components of the configuration transaction


a. project documentation
b. transaction assignment
c. configuration of IMG projects
d. development items
e. test cases
f. graphics
g. training materials

21. the different projects in IMG are


a. SAP reference IMG
b. Enterprise IMG
c. Project IMG

22. benefits of testing process


a. reduced time for test preparation and generation
b. single point of acess to complete landscape
c. central stage of testing material and test results
d. reuse of existing testing material

23. SAP solution manager during production operate


a. customer central system
b. customer helpdesk
c. customer link to SAP services and support

it is not possible to use third party software for solution monitoring when using
solution manager

24. solution manager diagnosis provides all functionality to centrally analyse and
monitor a complete SAP solution. It also reduces the time needed to train an
support consultant in root cause analysis

25. the following are the part of the project management feature of the SAP solution
manager
a. issues management plan
b. scope management plan
c. organizational change management plan
26. the components of Business Process Repository can be
a, structure elements: org. units, master data, process step
b. assignment to structure elements such as transactions and IMG activities

27. test workbench


a. test organizer, CATT, e-CATT
b. management status information
c. test management and execution
d. test automation, recording

28. SAP solution manager customer solution landscape


a. SCM
b. SRM
c. ECC

SAP solution manager is a separate installation of a web-application server

SAP solution manager is a stand alone system that communicates with different
systems in your landscape