TEMS Investigation FAQS

http://www.ascom.com/en/index/support/support-tems/technical-support...

1. You say that the carrier to interference value in TEMS Investigation actually reflects carrier to noise. Can you specify how much of the Signal to noise ratio is attributable to the Interference in the air? 2. Is there a definite link between C/I and S/N, or do we just have to presume that most of the S/N is caused by C/I? 3. Can you scan (only) the BCCH frequencies, as in, can you get the screen to display the C/I or C/N value for a predefined number of frequencies (1...n)? 4. I'm using a SlimCase/DriveTest case or a standalone NMEA GPS and the mouse pointer is moving all over the place when I'm drive testing. How can I fix this? 5. I have a piece of TEMS Investigation equipment which seems to be broken. How do I get it repaired? 6. What parameters of the radiolink will have impact on SQI? 7. What speech coder versions do the SQI supports? 8. Does the SQI show the quality on the uplink channel? 9. If I send speech to the TEMS Investigation mobile, how will this influence the SQI? Will the language, loudness or speaker(male/female) have impact on the SQI? 10. How often is the SQI updated in TEMS Investigation? 11. How is the SQI related to a typical sentence of a few seconds? 12. We use Frequency Hopping, how will this affect the SQI? 13. We use DTX Discontinuous Transmission, how will this affect the SQI? 14. How is the SQI scale constructed and what are the possible values for SQI? 15. Why are you not using MOS (Mean Opinion Score) when presenting the SQI? 16. What is the range of SQI? GSM EFR: -20 <-> 30 GSM FR: -20 <-> 21 GSM HR: -20 <-> 17 17. I'm trying to copy my export setup (i.e. *.mex, *.aex, *.pex) files to another computer, but my Name and No Data columns are blank. 18. In VSQI, how is the MOS value estimated? 19. Whenever a USB GPS is connected to my laptop, the mouse pointer is moving all over the place. How can I fix this? 20. Does TEMS Investigation support dual core processors? 21. How to distinguish between the normal speech call and video telephony call in TEMS Investigation Event Message? 22. What are the HSDPA recommendations for the following parameters: [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters] "GlobalMaxTcpWindowSize" "TcpWindowSize" "SackOpts" "Tcp1323Opts" "TcpMaxDupAcks" 23. When TEMS Pocket is in active mode can it be used in TEMS Investigation? 24. Failure to load cellfiles in xml format in TEMS Investigation ver 7.1 and 8.0. On some older installations of Windows XP/Windows2000 you may experience problems loading cellfiles in xml format. Symptoms are: - Trying to load the cellfile in DataCollection, nothing appears on the map - Trying to load the cellfile in RouteAnalysis, you receive a "Failed to load cellfile" message 25. HASP SRM Network Key Version 8.1. After upgrading to HASP SRM Network Key I can't get any license when my client computer is on a different subnet. I have configured the nethasp.ini file with the IP address of the machine that has the HASP Network Key attached, but this doesn't

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You will not get a value on the neighbours but you can of couse simply use the lock on channel function and switch serving cell. I. ANSWERS 1. The methods works even in a non frequency hopping cell (but of course. If the ARFCN is not included in the hopping list. They will reply to you and assign an RMA number for you to use when returning the equipment. after an handover to another cell) the C/I value is presented. It is possible to present the C/I values in four different ways. It is possible to specify several ARFCNs and monitor them simultaneously. position 1 in the hopping list. 2. can you get the screen to display the C/I or C/N value for a predefined number of frequencies (1. 31.g. C/I Absolute. as in.. 734)? 29.g. serial number/IMEI. The SQI algorithm takes into account all of those parameters and use the built in training to transform this into a speech quality 2 of 6 3/2/2011 6:18 AM . When attempting to apply a c2v file to the hasp you get error "Invalid Update Object". If the ARFCN is included in the hopping list the value is presented. Can you scan (only) the BCCH frequencies. The contact information can be found here.e the highest. I. I'm using a SlimCase/DriveTest case or a standalone NMEA GPS and the mouse pointer is moving all over the place when I'm drive testing. they will all be very similar). the frame erasure rate (FER).e it is possible to monitor the C/I (and the corresponding ARFCN) on e.n). i. the relationship between the carrier and the sum of all interfering signals. they will check if the equipment is covered by warranty or not. 3. PO number etc. presents the highest C/I value (and the corresponing ARFCN value) of the frequencies in the hopping list.TEMS Investigation FAQS http://www.. the third highest etc. 26.com/en/index/support/support-tems/technical-support. It is possible to measure C/I in both idle and dedicated mode. You say that the carrier to interference value in TEMS Investigation actually reflects carrier to noise. C/I rather reflects the signal to noice ratio (C/N) but we have no method for differ C/I from C/N.ascom. When attempting to apply a c2v file to the hasp you get error "HASP LM version is too old".e. 5. 6. Also. When the frequency appears in the hopping list (e. the distribution of the FER and BER (e. C/I Worst. you could see the C/I as a measure of C/(I+N+R+A. How can I fix this? This is a known Microsoft problem. the second highest. It is possible to specify several indexes and monitor them simultaneously.. or do we just have to presume that most of the S/N is caused by C/I? See answer on question 1.e.).In dedicated mode. How do I get it repaired? Please contact our First Line Support staff in your region with as much information as possible: model. In idle mode. in most GSM networks. presents the C/I value on a chosen index in the hopping list. Method 3. speech frames that have been replaced by signalling). you will get a C/I value on the BCCH carrier in the serving cell. Method 2. the number of consecutive erased frames). i. Older firmware versions of the GARMIN GPS 18 USB has the following known problems: USB Connect/disconnect issuestimestamps problems slow to update position once powered up 28. It is possible to choose index. you will get a C/I value for each frequency in the hopping list (even on the BCCH carrier (if included). Is there a definite link between C/I and S/N. Method 4. What happens when I get a RAS dial up error ( e. Why can I no longer pair the phone to the AQM module in the equipment properties window? 27. Can you specify how much of the Signal to noise ratio is attributable to the Interference in the air? No. 718. seem to help. nothing is displayed. In case of very low signal strength. as this will only slow down the process. In fact.g. Method 1. What parameters of the radiolink will have impact on SQI? The SQI algorithm is based on the bit error rate (BER). presents the lowest C/I value (and the corresponing ARFCN value) of the frequencies in the hopping list. C/I Best. I have a piece of TEMS Investigation equipment which seems to be broken. type of problem. handover events and so called stolen frames (i. presents the C/I value on a specifed ARFCN. Just open up the Device Manager in windows and disable (not uninstall) the Microsoft ball pointing device. 30. C/I Hopping list. you will get a C/I value on the used frequency. Do NOT send equipment to us without an RMA number. When trying to update the firmware on an old version TEMS Investigation key. update does not apply and key is no longer usable "Blinking red light". If you have a non frequency hopping cell.. the main part of the interference comes from other basestations (and in the coverage limited case when the signal strength is low.g. the third worst etc.e the worst. It is possible to choose index. the second worst. 719. It is possible to specify several indexes and monitor them simultaneously 4... noise). It is possible to specify several indexes and monitor them simultaneously. we can't. date of purchase. Of course. Also the currently used speech coder effects the SQI.

Why are you not using MOS (Mean Opinion Score) when presenting the SQI? The result from a MOS listening test is heavily influenced by the source material.95 7. is more stable and absolute. only the valid blocks are taken into account.2 7. How often is the SQI updated in TEMS Investigation? TEMS Investigation is updating the SQI every 480 millisecond (i. 10. sentence contents. to some extent. 16. listener preferences etc. How is the SQI related to a typical sentence of a few seconds? Every SQI value is a rolling average.. The test will have a small variance. AMR (adaptive multi rate). This is built into the SQI algorithm.4 6. 13. AMR HR.TEMS Investigation FAQS http://www. the result from the SQI algorithm is relatively stable to the effects of e. but will always produce a reliable quality value. The impact of these parameters on the perceived speech quality has been built in to the SQI algorithm using a large training material with different speakers and sentences. 14. The SQI range comes from using this method. We use DTX Discontinuous Transmission). how will this affect the SQI? SQI is calculated on all blocks actually transmitted on the downlink. Note that not only the mandatory SID block and the SACCH block are used. 12. How is the SQI scale constructed and what are the possible values for SQI? A reference scale (dBQ) is constructed by combining simulated references (sentences with distortion typical for a mobile system) and MNRU (Modulated Noise Reference Unit. However. 11. giving an indication of the speech quality for a sentence during the past 2. how will this affect the SQI? Frequency hopping will improve the radio conditions.ascom. we recommend you to make sure that as many blocks as possible are transmitted. listener preference and range of disturbance levels and. which uses a mathematically defined disturbance.4 seconds.g. e. Both male and female speakers are used. range of disturbance levels. thus decreasing the bit error rate and the frame erasure rate.2 10. GSM EFR (enhanced full rate). the SQI is not dependent on rating a single sentence that is sent on the traffic channel. and produces listening results which are more comparable between tests. FR.g.810). the language.Therefore. AMR. Does the SQI show the quality on the uplink channel? In the TEMS Investigation products. loudness or speaker(male/female) have impact on the SQI? The SQI is calculated from the radiolink parameters. If the user wants only one value for a longer time interval. This characteristic of the MNRU scale is also exploited in most MOS tests. in order to get a SQI with as high accuracy as possible.9 5. What speech coder versions do the SQI supports? SQI is available for GSM FR (full rate). 8. 15. the SQI shows the quality on the downlink channel. SQI on the uplink channel is available as an option. the results cannot generally be compared to results derived from another MOS test.. also to the sentence and language used. If I send speech to the TEMS Investigation mobile. instead an algorithm similar to the one used in the speech decoder are user which calculated which blocks that are transmitted to the mobile. Even if MOS tests are well suited to compare the speech samples used within each test. in the Ericsson BSS R8 release or later .15 4. Being updated every 480 millisecond the SQI gives an instant quality value. We use Frequency Hopping. However. When the SQI algorithm is updated. a number of SQI values can be averaged for a time period up to about 20 seconds. By using the MNRU scale directly.7 5. where MNRU samples are used as a "scaling factor". how will this influence the SQI? Will the language. we can make comparative listening tests towards the absolute reference scale.75 Codec SQI max 30 28 28 27 27 24 21 19 3 of 6 3/2/2011 6:18 AM .com/en/index/support/support-tems/technical-support.e once every SACCH multiframe). If DTX downlink is used. 7. The MNRU scale. 9. GSM HR (half rate). degradation. ITU-standard P. What is the range of SQI? GSM EFR: -20 <-> 30 GSM FR: -20 <-> 21 GSM HR: -20 <-> 17 ANR Fullrate 12.

Start Run. but this mouse shows up with the yellow "!" in Windows device manager.0. The cursor will now behave and the PC as well as Investigation seems to work Ok in this condition. Whenever a USB GPS is connected to my laptop. 21. In VSQI. and the rating scale is a five grade scale ranging from "Bad" to "Excellent". It is recommended to read the technical papers called 'Video Streaming Quality Measurement with VSQI.pex) files to another computer. then go back and revert the registry key back to 3.mex.2.pdf' document provided in the TEMS Investigation CD package.. Remember if you connect the GPS on another USB port. how is the MOS value estimated? VSQI estimates how test persons would rate a video in a subjective test. 2 .7 5. However. which is less than 5. This information can be observed from Call Setup message in the Event window and WCDMA/GSM Data Line Chart.15 Codec SQI max 28 27 27 24 21 17. *.95 7. You can then optionally go to device manager right-click on it and disable as done before. However this may disable finding another real mouse device later on.. How can I fix this? This is a known Microsoft problem There are 2 methods to solve this problem.e. I'm trying to copy my export setup (i. What are the HSDPA recommendations for the following parameters: [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters] "GlobalMaxTcpWindowSize" "TcpWindowSize" "SackOpts" "Tcp1323Opts" "TcpMaxDupAcks" 4 of 6 3/2/2011 6:18 AM . this is a property of the MOS scoring with the type of test we have done and the same situation goes for speech testing with a MOS score. This will get you the customary red X in device manager. 19.9 5. If you don't have the rights you would need to consult your Administrator. Does TEMS Investigation support dual core processors? Dual core is officially supported in Tems Investigation ver 8.aex. 20. Method 2: Here is another workaround for those who just can't disable it quite quickly enough from device manager and you need to have Admin rights to the PC. 1 .ascom. AMR Halfrate 7. How to distinguish between the normal speech call and video telephony call in TEMS Investigation Event Message? To distinguish between a normal speech call and a video telephony call is to identify the different Spreading Factor (SF) used.TEMS Investigation FAQS http://www. Excellent corresponds to MOS 5 and Bad to MOS 1. Method 1: Just open up the Device Manager in windows and disable (not uninstall) the Microsoft ball pointing device. Windows will still identify the GPS as a Mouse. Two subjective tests can give the same clip a different score. the mouse pointer is moving all over the place. You never get MOS 5 in a test (and in VSQI) because there is always some of the test persons rating the video with a lower score than Excellent. Normal Speech Calls use SF = 128 and Video Calls use SF = 32 or SF = 64. the problem comes right back (leaving it as 4 works for all ports).dbf files from the Application directory onto the destination computer. This is how a video clip (for example a clean clip) is scored depends on the subjective test.com/en/index/support/support-tems/technical-support. *. *. We have tested the clean clips and they have got a MOS score. and MOS is the average score of all test persons.dbf and Columns4all. 22.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sermouse 4 . 18. but my Name and No Data columns are blank Copy also the Columns.Change the "Start" value to 4 (Value is previously set as "3") This disables the "sermouse" service from Windows.Regedit 3 .2 You may experience performances issues when using a dual core processor when running a version older than TEMS Investigation 8.4 6.0.

ascom. These are the general settings: XP tcpwindowsize GlobalMaxTcpWindowSize sackopts tcpmaxdupacks tcp1323opts tcpmaxconnnectretransmissions WIN2K tcpwindowsize GlobalMaxTcpWindowSize sackopts tcpmaxdupacks tcp1323opts tcpmaxconnnectretransmissions However as for the tcpwindowsize. Symptoms are: . In HASP SRM. but this doesn't seem to help. 23. Instead there is a web interface available (on all clients with HASP SRM) that is used for this purpose. 250 kB. On some older installations of Windows XP/Windows2000 you may experience problems loading cellfiles in xml format. but if a re-transmission is needed you will end up with 200 ms.1 and 8. On your client. when it deploys a very big TCP Window Size can be used without any drawbacks. I have configured the nethasp. you will need to download and install the MSXML 4..com/en/index/support/support-tems/technical-support. But this means that if you are running a tests with 1. 25. Ericsson has one of the fastest networks with RTT about 100 ms. TEMS Pocket cannot be used while in active mode with TEMS Investigation. HASP SRM Network Key Version 8.1:1947 Important: Don't forget the :1947 part of the address. When TEMS Pocket is in active mode can it be used in TEMS Investigation? No.ini file with the IP address of the machine that has the HASP Network Key attached. you receive a "Failed to load cellfile" message To solve this problem. nothing appears on the map . After upgrading to HASP SRM Network Key I can't get any license when my client computer is on a different subnet.ini file is no longer used to configure the location of the remote license manager.Trying to load the cellfile in DataCollection.TEMS Investigation FAQS http://www. If you then are doing tests with up to 5 Mbps with one retransmission you will need a window size of about 5 000 000 * 0.0. the nethasp..2 Mbps under the same circumstances. i. For RTT.0 Service Pack 2. Practical tests has however shown that due to additional delays the performance is even better with a buffer twice as big. Failure to load cellfiles in xml format in TEMS Investigation ver 7.e. it is controlled by some other parameters as such the following below: RTT Time Is a re-transmission needed? maximum possible throughput network feature like Active Queue Management (AQM) In regards to AQM. 24. the window size should be divided by about 4 and a 65 kB should be suitable.0. 62040 0 1 2 3 5 65535 0 1 2 3 5 5 of 6 3/2/2011 6:18 AM . that will vary between network vendors. use the web browser and enter http://127. You will be presented with the HASP License Manager Admin Control Center.2/8 ~ 125 kByte. It will be in inactive mode while connected to TEMS Investigation.0.Trying to load the cellfile in RouteAnalysis.1.

ascom.com/en/index/support/support-tems/technical-support.1. Follow steps below. 734)? You need to check that the phone has a correct APN. you could also go to Device Manager > Modems > select a phone modem > right mouse click and select properties > Advanced tab and enter at+cgdcont=1. When attempting to apply a c2v file to the hasp you get error "HASP LM version is too old".Win32 Device ..com/pub/hasp/srm/Runtime_(drivers)/hasp_srm_runtime_cmd_line. then select the version on the tab. if the versions are not the same. Select Configuration on the left pane.1 release. the module will not show up in the Select AQM module menu even if it is visible and seemingly functioning in the device manager.1.1.exe. Download the ftp://ftp.1. 4. please see the TEMS Investigation Manual Chapter 8. update does not apply and key is no longer usable "Blinking red light" On the TEMS Investigation Installation CD there is a utility from Aladdin that will fix this."IP". a new driver on the cd release. go to the device manager and right click on the LIB USB." 29.1 UE Drivers . Why can I no longer pair the phone to the AQM module in the equipment properties window? This will be a problem if customers previously used an AQM module and then later upgrade to TEMS Investigation ver 8.1. To update the driver for the AQM module .zip from Aladdin and: unpack the haspdinst. To check the version of the file. use the built-in Help pages available in the "HASP License Manager Admin Control Center" webpage. Find it in: :\Hasp tools\fwrecovery. Detailed instructions on how to verify the used APN Settings used in the phone.exe to a directory run (cmd line) haspdinst /fr /kp reboot run haspdinst /I Reapply the license. A new AQM module driver has been updated in the TEMS Investigation 8. 1. 26. 2.TEMS Investigation FAQS http://www.PESQ DSP. 3."fill in the APN settings here. For more detailed information. When attempting to apply a c2v file to the hasp you get error "Invalid Update Object". Older firmware versions of the GARMIN GPS 18 USB has the following known problems: USB Connect/disconnect issues timestamps problems slow to update position once powered up Garmin has fixed these problems. the firmware for the GPS 18 can be downloaded at the Garmin website: There you will also find instructions on how to upgrade the GPS firmware.dll has changed its version. The latest version should be 0.Drivers R2B. Enter the IP address (or fully qualified DNS Name) of the machine that has the HASP Network Key attached in the "Specify Search Parameters" field. Both of the files need to have the same version. Select the Recover 6 of 6 3/2/2011 6:18 AM .g. Select the "Access To Remote License Manager" tab. What happens when I get a RAS dial up error ( e.0 from the support website and use this utility to apply the c2v file. 31. 28. Click Submit. Choose update driver and select the latest driver folder AQM\PESQ_DSP. 30. When trying to update the firmware on an old version TEMS Investigation key. right click the file and choose properties.12.10. The file called libusb0.5. 718.1. As a result. The file is located in the C:\Program Files\TEMS Products\Application folder and also in C:\WINDOWS\system32 folder . The customer needs to download the newest version HASPRUS 5. Launch the application.. Run the executable to extract all drivers.1 and the old version is 0. 27. TEMS Investigation will not be able to communicate with the AQM module.aladdin. highlight the entry in the dialog box so that the "Recovery" button turns on. In addition. The new driver can be found on the TEMS Investigation 8. 719.

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