00_TECHNICAL REQUIREMENTS

01_CHECKLIST

PROJECT IDENTIFICATION

Project Name CPI/Project Number Project Type

(CBI, Implementation, CSS, Upgrade, Internal, other)

Customer Name Customer Number Planned Start/Finish

SAP Customer Partner Project Sponsor Program Manager

SAP Project Manager Customer Project Manager Partner Project Manager

Table of contents

01_ Software tools and components...............................................................................................2

02_ IT architecture.............................................................................................................................3
03_ Technical components and equipment....................................................................................3
04_ Licenses......................................................................................................................................3

According the involvement of the stakeholders and experts the technical requirements and Designe
can be grouped logically in four major areas. The following checklist guides specifies in more detail
the different areas that have to be covered by the Technical Requirements and Design phase:

01_ Software tools and components

Collect the required software tools and components with special focus on the following operational services:

 End-User Support
Ticketing system, incident management system
E.g. SAP Solution Manager
 Change Request Management/Requirements
E.g. SAP Solution Manager
 Change Request Management/Requirements
E.g. SAP Solution Manager
 SAP Application Management
System monitoring
 Custom Development
Workbench, testing automation
E.g. SAP ABAP Workbench, SAP Java Stack, SAP Solution Manager
 Business Process Operations
Tools for documentation and monitoring of business processes, tools for process integration
E.g. SAP Solution Manager or SAP XI
 SAP Technical Operations
Solution reporting, EarlyWatch Alerting, System Administration
E.g. SAP Solution Manager
 SAP Upgrades
Tools for documentation of business processes and technical infrastructure, tools for upgrade impact analysis of
business processes, custom developments and modifications, test automation, monitoring of upgrade issues
E.g. SAP Solution Manager, SAP Solution Landscape Directory

©SAP AG 2009
Copyright © 2009 SAP AG. All rights reserved 2
02_ IT architecture

Prepare the required architectural design for software tools and components with special focus on the following areas:

 Process and information flow between the components

 Interface technology between the components (interface standards)
 Release and version compliance between the different components
 Single-sign on requirements
 Security aspects

03_ Technical components and equipment

Select the technical components and equipment with special focus on the following areas:

 Selection of the hardware platform

 Selection of the operating system and database
 Selection of external devices (printer types, mobile devices, etc.)

04_ Licenses
Collect the license requirements for all needed technical components, equipment, and software tools with special focus
on the following areas:

 Licensing model
 Number of users
 Volume of dataflow and interfaces

©SAP AG 2009
Copyright © 2009 SAP AG. All rights reserved 3