CompTIA 220-701

220-701 CompTIA A+ Essentials

Practice Test
Version 2.0

CompTIA 220-701: Practice Exam QUESTION NO: 1 Which of the following memory types has a clock speed of 400MHz? A. PC133 B. PC2700 C. PC3200 D. PC10600 Answer: C

QUESTION NO: 2 A technician receives a Windows laptop that has not been operating correctly since a user changed some registry settings by mistake. Which of the following should be attempted FIRST? A. Reset the CMOS B. Rollback to a restore point C. Boot into Safe Mode D. Reconfigure the BIOS Answer: B

QUESTION NO: 3

A technician encounters an IP address of 191.15.20.1. The IP address is a member of which of the following classes? A. Class A B. Class B C. Class C D. Class D Answer: B

QUESTION NO: 4 Which of the following cables allows for the transfer of video and sound? A. VGA B. S-Video C. DVI "Pass Any Exam. Any Time." - www.actualtests.com 2

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CompTIA 220-701: Practice Exam D. HDMI Answer: D

QUESTION NO: 5 Which of the following is placed directly on the CPU in a new computer system to aid in the cooling process? A. Heatsink B. Fan C. Liquid cooling system D. Thermal compound

QUESTION NO: 6

Answer: B

QUESTION NO: 7

Which of the following printer types is the BEST for a technician to recommend to a company needing to print 10,000 black and white pages per month? A. Laser B. Thermal C. Inkjet D. Dot Matrix Answer: A

QUESTION NO: 8

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A. Ask the customer to speak with someone else that may be able to help. B. Ask open-ended questions to narrow the scope of the problem. C. Ask a co-worker what the customer is trying to explain. D. Ask focused questions that lead the customer with yes or no answers.

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When determining a customer's specific issue, which of the following is the BEST approach?

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Answer: A

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CompTIA 220-701: Practice Exam Which of the following keyboard combinations will lock a Windows XP workstation? A. Windows Key + L B. CTRL + ALT + Delete C. Windows Key + CTRL + Backspace D. Windows Key + CTRL + Escape Answer: B

QUESTION NO: 9 A customer wants to be able to search the Internet wirelessly with their laptop, from any location. Which of the following devices would be MOST effective in achieving this? A. Bluetooth card B. 802.11 a/b/gWiFicard C. 802.11nWiFi card D. Cellular WAN card Answer: D

A. Upgrade the BIOS. B. Release the LCD cutoff switch. C. Toggle theWiFi switch. D. Toggle theFn key. Answer: D

QUESTION NO: 11 A technician has determined that the primary hard drive has failed and the defective hard drive has been replaced. According to the troubleshooting process, which of the following steps would come NEXT? A. Document the setting.

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A customer wants to connect an external projector to a laptop. The projector is plugged into the external video port but no video is shown on the projector. Which of the following will correct the problem?

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CompTIA 220-701: Practice Exam B. Establish a probable cause. C. Verify full system operation. D. Question the user. Answer: C

QUESTION NO: 12 Which of the following commands is used to bring up the interface that allows a technician to edit startup services and applications? A. msinfo32 B. cmd C. dxdiag D. msconfig Answer: D

Most people know that the more programs you have running on your computer at once, the more likely it is that your computer will either run slowly or even crash. What most people don't know is that every time you boot your computer a whole mess of "hidden" programs load in the background. Some of these hidden programs are essential, but most aren't. Turning off some of these hidden programs can significantly increase your computer's performance and reliability.

QUESTION NO: 13

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Explanation: Built into Windows is a special tool called the "Microsoft System Configuration Utility" or simply " MSCONFIG. " Designed to help you troubleshoot problems with your computer, MSCONFIG can also be used to ensure that your computer boots faster and crashes less.

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CompTIA 220-701: Practice Exam Which of the following Windows Vista versions can be installed on a system with 512MB of RAM and a 40GB HDD? A. Home Basic B. Home Premium C. Ultimate D. Business Answer: A

QUESTION NO: 14 Which of the following is an example of a manufacturer's image stored on a hard drive? A. Factory Recovery Partition B. OEM Version C. Recovery CD D. Network Install Answer: A

802.11n has the potential to support up to: A. 11Mbps. B. 20Mbps. C. 54Mbps. D. 100Mbps. Answer: C

QUESTION NO: 16 A CRT monitor is flickering very rapidly, making it very uncomfortable to view. This can be corrected by: A. Adjusting the refresh rate. B. Adjusting the dot pitch. C. Degaussing the monitor. D. Adjusting the resolution.

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QUESTION NO: 15

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B." .actualtests. Trusted Platform Module (TPM) B.www. Which of the following is needed to solve this issue? A. Answer: C QUESTION NO: 18 Answer: B QUESTION NO: 19 Which of the following media types is MOST affected by the RPM rating? A. SDD B. The PC needs a NLX to ATX adapter.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 17 A PC is having its PSU replaced and the new PSU has a connector that is too large for the motherboard's socket.co m 7 . Flash C. HDD Answer: D QUESTION NO: 20 "Pass Any Exam. The PC needs a 24-to-20 pin ATX adapter. The PC needs a 26-to-20 pin ATX adapter. Intrusion detection C. The PC needs an AT-to-ATX adapter. Firewall sts Every time the computer starts a technician receives a message saying that the computer case has been opened. D.com Ac tua lTe A. Which of the following can be disabled in the BIOS to prevent this message from appearing? . C. Any Time. Tape D. WiFi Protected Access (WPA) D.

Device Manager>Driver tab> Update Driver> Double click on the name of the sound card under 'Sound. Fiber Answer: D QUESTION NO: 23 Which of the following Windows utilities will identify issues with drivers and programs running under Windows XP? A. how would the technician update the driver? A. DSL B. Any Time. Start > Control Panel > Administrative Tools > Sound Devices > 'Update Driver' D. Satellite D.actualtests. HDMI ." . MIDI C. video and game controllers' Answer: A QUESTION NO: 21 Answer: B QUESTION NO: 22 Which of the following broadband technologies provides the FASTEST bandwidth speeds? A. DVI B. Cable C. 6-pin mini-DIN D. Hardware Compatibility List "Pass Any Exam.co m Which of the following connectors are used for musical equipment? 8 . Start > Control Panel > Administrative Tools > Update Drivers>double click on 'Sound Card' C.com Ac tua lTe sts A.www. Device Manager> expand 'Sound. video and game controllers'>double click on the name of the sound card> Troubleshoot' B. System Information B.CompTIA 220-701: Practice Exam A technician downloads an updated version of the driver for a sound card in Windows XP. After extracting the driver.

192.0. which of the following is true? . Toner is sprayed to the media.1-126. 224.0.actualtests.co m Answer: A .com 9 Ac tua lTe A. C.255 B. Watson D. because of the wide variety of models shipping with this BIOS.1.1. the beep codes may vary.255. Heat is applied to heat-sensitive media to create an image.255 D. Dr. 128.0.255. Sound card B.255 C.0. sts In the laser printing process.0.0-223.255. Which of the following components has MOST likely failed? A. D." . and 2 short beeps. NIC D.0-255.0 QUESTION NO: 25 Answer: B QUESTION NO: 26 A computer fails POST with 1 long. Any Time.255. Program Compatibility Wizard Answer: C QUESTION NO: 24 Which of the following IP ranges is Class C? A.CompTIA 220-701: Practice Exam C. Video card Answer: D Explanation: IBM BIOS beep codes Below are IBM BIOS Beep codes that can occur. A wax-based substance is melted and applied directly to the media. Toner is applied to a photoconductor and transferred to the media. B. "Pass Any Exam.0. Power supply C.255. However.255.255.www.255. 1.0-191.

RJ-11 D. Any Time.com 10 Ac A technician is installing Windows Vista onto a new computer locally. After questioning the user. SSID broadcasting Answer: B QUESTION NO: 28 Answer: A QUESTION NO: 29 A." . The technician comes to the conclusion that liquid was "Pass Any Exam. MAC filtering C.co Which of the following connector types is used on CAT5e cable? m .www. DVD C. Floppy B. ST C. WPA encryption B. NAT translation D. Blu-Ray D.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 27 Which of the following wireless network features grants the ability to select which devices connect to a wireless network based on a device's hardware address? A. PXE Answer: B QUESTION NO: 30 A technician is repairing a keyboard issue. Which of the following describes the method the technician would MOST likely use? tua lTe sts A. RJ-45 B. the technician discovers that the user was eating lunch while typing the document. BNC . in which the keys are not typing anything within document editing software.

D. Check the ink cartridges for proper ink levels. D.com 11 Ac tua lTe sts . 3. 24 Answer: A. According to the troubleshooting theory." . RAM. chipset. B. Any Time. The printer successfully feeds paper through the unit while running the manufacturer's print test.3 B. 15 E. QUESTION NO: 33 "Pass Any Exam. Verify the system functionality. AGP and ISA cards) used 5 V or 3. Make closing notes of the repair. which of the following would be the NEXT step to follow? A. Update the firmware in the printer. 6 D.www. Replace the keyboard with a new keyboard. C. but nothing is being printed on the paper.B Explanation: The power distribution specification defined that most of PSU's power should be provided on 5 V and 3. Answer: A QUESTION NO: 32 ATX power supplies normally provide which of the following voltages? (Select TWO).3 V for power supply. Ask the user open-ended questions. Check the toner levels in the printer. B. C.co m . PCI .CompTIA 220-701: Practice Exam spilled onto the keyboard.3 V rails. because most of the electronic components (CPU. Answer: C QUESTION NO: 31 A technician is attempting to troubleshoot an inkjet printer. Replace the fuser in this printer. A.actualtests. 5 C. Which of the following should the technician do FIRST? A.

Insulate a component from the friction of theheatsink B.www. Smart card reader C. Roll back the video driver C. Provide for heat transfer from a component to theheatsink D. when the video game starts the computer crashes. Run a System Defragmentation D. Barcode reader B. Update the video driver B. Any Time. KVM D. Reduce heat on a component through evaporation C. 23 C.actualtests." . SCSI Answer: C QUESTION NO: 34 The user has just installed a new video game on their computer. 25 D. Quiet any vibration to aheatsink from a fan tua Thermal compound is designed to do which of the following? lTe sts .CompTIA 220-701: Practice Exam Which of the following devices will allow a technician to use a single set of input devices on several computers? A.com Ac A.co m 12 . 80 "Pass Any Exam. 21 B. Which of the following should the technician perform FIRST? A. Perform a System Restore Answer: A QUESTION NO: 35 Answer: A QUESTION NO: 36 Which of the following ports need to be turned off on a firewall to block Telnet? A.

Leave the document open and do not mention it to the user and proceed with the work. Upon making the connection. Drive lock Answer: A Explanation: You can add a Power On password to your computer or laptop for added security.www. Recommended for use in HVAC Answer: D In the past there has been a series of thefts including laptops with personal information on them." . Copy the document to a network drive as a backup so that work can proceed. Which of the following is the BEST way to protect the personal information and prevent unauthorized access to the information in the event that a laptop is stolen? A. Answer: B QUESTION NO: 38 Which of the following is a characteristic of a plenum-rated cable? A. When the system is first turned on it will prompt for the Power On password. Flexible PVC outer jacket C. B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 37 A technician needs to remotely access a user's PC in order to resolve a problem. Ask the user to close the document so that the work can proceed. Any Time. C. Power on password B. Complex logon passwords D. Intrusion detection C. Close the document without commenting to the user and proceed with the work. the technician discovers the customer has a confidential document open. D. Recommended for ceiling use only D. Without it the computer will not "Pass Any Exam.com 13 Ac QUESTION NO: 39 tua lTe sts . Which of the following steps would be BEST to take? A.co m . Recommended for analog phone lines B.actualtests.

QUESTION NO: 40 Which of the following connectors uses up to four pairs of wires when crimped? A. C. The computer's BIOS has 'Full'set instead of'High Speed' under the USB settings area. C. D. The card is a PCI Express card and the laptop supports PCMCIA. Which of the following is MOST likely the reason? m 14 .' It has a USB flash drive.com Ac QUESTION NO: 42 tua Answer: D lTe A. B. sts . The computer needs to be manually configured to boot off the internal SATA hard disk drive upon startup. the card refuses to fit into the expansion slot.actualtests. Which of the following is MOST likely preventing the machine from booting normally? A.www." . D.CompTIA 220-701: Practice Exam continue to boot. The computer's BIOShas the USB printer below the hard disk in the boot order priority list. and USB webcam installed and connected.co A technician is trying to install a previous-generation expansion card into their new laptop. The computer's BIOShas the flash drive above the hard disk in the boot order priority list. RJ-45 B. BNC D. RJ-11 C. USB printer. The expansion slot needs to be enabled in the BIOS first. Any Time. LC Answer: A QUESTION NO: 41 A computer displays an error upon booting which says 'Operating System Not Found. Answer: B "Pass Any Exam. The card needs to have the compatibility jumpers set before it can be installed into the system. However. The card is a PCMCIA card and the laptop supports PCI Express cards. B.

CompTIA 220-701: Practice Exam QUESTION NO: 43 A laptop with an integrated 802.11 b/g card is unable to connect to any wireless networks. The laptop was previously able to connect to wireless networks. Which of the following is MOST likely the cause of this issue? A. The wireless card is disabled in BIOS. B. The wireless card drivers are not installed. C. The wireless hardware switch is turned off. D. The wireless card firmware requires an update. Answer: C

QUESTION NO: 44 Which of the following adapter cards would need to be installed in a computer to allow printing to the LPT1 port? A. USB B. Parallel C. Serial D. SCSI Answer: B

Explanation: A parallel port is a type of interface found on computers (personal and otherwise) for connecting various peripherals. In computing, a parallel port is a parallel communication physical interface. It is also known as a printer port or Centronics port. Port addresses Traditionally IBM PC systems have allocated their first three parallel ports according to the configuration in the table below.

QUESTION NO: 45 A user has purchased a laptop that has no means to charge the battery. Which of the following would the user MOST likely purchase? A. USB cable B. AC adapter C. PCMCIA card D. Replacement battery

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 46 A user has reported that the PC is not printing. Which of the following should the technician do FIRST? A. Replace the user's computer with a new one B. Question the user as to when the problem started to occur C. Clear the print queue of all current jobs D. Reinstall the print drivers on the user's computer Answer: B

QUESTION NO: 47

Answer: D

QUESTION NO: 48

A technician is servicing a customer's color laser printer and notices excess toner in the printer. Which of the following tools would BEST assist the technician in removing the excess toner? A. Damp towel B. Compressed air C. Alcoholwipe D. Computer vacuum Answer: D

QUESTION NO: 49 "Pass Any Exam. Any Time." - www.actualtests.com 16

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A. Hard drive cables are not connected. B. BIOS chips are not seated properly. C. The power supply is not functioning. D. Video card is not seated properly.

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After hardware upgrades have been installed, the technician boots the computer system. No display output is observed but a beeping is heard from the computer. Which of the following is the MOST likely issue?

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CompTIA 220-701: Practice Exam Which of the following can display statistical data regarding CPU usage, memory usage, and NIC activity? A. Hardware Profiles B. Event Viewer C. Device Manager D. Performance Monitor Answer: D

QUESTION NO: 50 Which of the following is a best practice when installing multiple new internal devices and several software programs? A. Update the system BIOS B. Make a backup C. Boot in to Safe Mode D. Remove all external devices Answer: B

QUESTION NO: 51

Answer: D

QUESTION NO: 52 Which of the following memory speeds is found with SDRAM? A. PC3200 B. PC2700 C. DDR3-16000 D. PC100

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A. 128.0.0.0-191.255.255.255 B. 192.0.0.0-223.255.255.255 C. 224.0.0.0-255.255.255.0 D. 1.1.1.1-126.255.255.255

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Which of the following IP ranges is Class A?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 53 Which of the following is considered to be an effect of static electricity? A. POST error code 501 B. Component failures C. Bad sectors on an HDD D. Poor power regulation Answer: B

QUESTION NO: 54

Answer: D

QUESTION NO: 55

A. Remove all unneeded peripherals B. Check the LCD cutoff switch C. Verify backlight functionality D. Swap the AC adapter Answer: D

QUESTION NO: 56 Which of the following devices is MOST likely used for data backups and stored off site?

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Which of the following should the technician verify FIRST if the customer reports that a laptop battery is not charging?

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A. 133MHz B. 166MHz C. 266MHz D. 333MHz

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Which of the following is the system bus speed of a PC2700 memory?

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CompTIA 220-701: Practice Exam A. Tape drive B. Flash drive C. CD-RW D. Blu-Ray Answer: A

QUESTION NO: 57 Which of the following is used to display real-time disk operation information in Windows 2000 Professional? A. Task Manager B. Disk Part C. Disk Management D. Performance Monitor Answer: D

QUESTION NO: 58

Answer: D

QUESTION NO: 59 Which of the following wireless security options offer the HIGHEST level of wireless network protection? A. Port blocking B. WPA C. MAC filtering D. WPA2

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A. Fiber B. CAT3 C. Coaxial D. CAT5

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Which of the following cables has a MAXIMUM recommended cable length of 100 meters (328 feet)?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 60 A technician has been asked to provide information on a new solvent being stored in the work area. Which of the following sources should the technician consult? A. Internet B. Manager C. MSDS D. Container Answer: C

QUESTION NO: 61

A customer has asked a technician what the difference is between a slower and faster RPM hard disk drive. Which of the following would be the BEST way to explain this to the customer? A. Create an analogy comparing drive speeds to CPU speeds. B. Simply state the specifications of both hard drives. C. Give the user several technical websites to research. D. Compare the two hard disk speeds using a well-known story.

A user reports that a laptop keyboard needs to be replaced because a certain key does not work. Which of the following is the FIRST option to take? A. Connect an external keyboard to test the issue. B. Test the RAM because the keyboard buffer appears to be the problem. C. Replace the laptop. D. Replace the RAM. Answer: A

QUESTION NO: 63

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QUESTION NO: 62

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Answer: A

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Start>Settings>Control Panel>Administrative Tools C.www. Delete personal data Answer: B. the technician checks the port the printer is assigned to and finds it is set to LPT1:. Start>Settings>Control Panel>Accessibility Options D." .co m . Which of the following devices are the additional four pins used? "Pass Any Exam.D QUESTION NO: 64 While a technician is working on an employee's computer. another user begins asking irrelevant questions. D. Any Time. Which of the following locations did the technician use to view the port settings? tua QUESTION NO: 65 lTe Answer: D sts . A. B. It is inhibiting progress because the technician cannot concentrate and becomes irritated. which of the following are best practices? (Select TWO). Request the manager to assist in the situation. A. Politely inform the user that all questions will be answered later. Upgrade the processor B. After checking to make sure the network printer is available. Take a long break to step away to relax and refocus. C. Upgrade the firmware E. Start>Settings>Network Connections B. Delete existing programs D. Update the BIOS C.com 21 Ac A technician receives a computer that is having trouble printing to a network printer. Leave the station and call another technician to complete the repair. Start>Settings>Printers& Faxes Answer: D QUESTION NO: 66 A technician is installing a motherboard that has a 24-pin connector from the power supply to the motherboard.CompTIA 220-701: Practice Exam When upgrading to a newer version of an OS. Which of the following is the BEST course of action? A.actualtests.

actualtests. The user was able to print previously.CompTIA 220-701: Practice Exam A. Print spooler is not running tua lTe On a Windows computer. a user is unable to print documents to locally attached printers or network printers. Incompatible print driver D. Incompatible cabling B. Personal calls B.co m 22 .com Ac A. Printer hardware problem C. Positive attitude Answer: A "Pass Any Exam. Extra drives B.www. Cooling system Answer: B QUESTION NO: 67 Items that may be added to the Sidebar in Windows Vista are known as what? A. Which of the following is the MOST likely cause of this issue? sts QUESTION NO: 68 . Cultural sensitivity C. Any Time. Extra RAM D. Timeliness D. Features C. The processor C." . Gadgets Answer: D Answer: D QUESTION NO: 69 Which of the following should a technician avoid when dealing with a customer? A. Widgets D. Applets B.

802.4GHz band with a maximum data rate of 11Mbps? A.com Ac tua lTe sts .11n Answer: B QUESTION NO: 72 Which of the following software options would BEST protect against trojans and worms? A. and network when using a laptop? "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 70 Which of the following should be done to remove dust from the inside of a computer case? A.www. 802.co m 23 ." .11b C. printer. monitor. Anti-virus software D. mouse. 802. Anti-spam software Answer: C QUESTION NO: 73 Which of the following provides a connection for an external keyboard.11g D. Any Time.11a B. Use a dry paper towel and an anti-static strap C.actualtests. 802. Anti-spyware software B. Anti-adware software C. Use a slightly damp cloth and a vacuum D. Use compressed air and a lint free cloth Answer: D QUESTION NO: 71 Which of the following WLAN protocols is in the 2. Use a lint free cloth and glass cleaner B.

Provide proper documentation on the services provided. Infrared Answer: C QUESTION NO: 74 A user is explaining an issue that they are having with their workstation. Listen and do not interrupt the customer.255 C. Delete a virus that has infected the hard drive through the command prompt.0 B.255.255.www.com Ac tua A.0." .0. Offer different repair options for the user's convenience. Provide a way to recover corrupted print jobs through the command prompt. D. 127. Network hub C. After they finish explaining.0. Bluetooth B. lTe Which of the following is the MAIN purpose of the Recovery Console in Windows XP? sts .255.255 D.co m 24 . 192.0. Answer: D QUESTION NO: 75 Answer: D QUESTION NO: 76 Which of the following is an example of a Class D IP address? A. Provide a way to access the hard drive in an emergency through the command prompt.CompTIA 220-701: Practice Exam A. 255.actualtests. B. Allow the restoration of a previously made image of a desktop through the command prompt. Docking station D. 224. C.0 Answer: D "Pass Any Exam.255. Any Time. C. a technician's NEXT course of action should be to: A. B. D. Restate the issue or question to verify understanding.

Blu-Ray D. C. The processors contain 64K new transistors. Any Time.www. AMD Athlon 64 and 64 FX? A. Zip drive C. D." . The processors are made with a 64nm manufacturing process. Quad core processing D.com 25 Ac tua QUESTION NO: 79 lTe Answer: A sts A.actualtests. Dual core processing . SD card B. Hyper-threading B.CompTIA 220-701: Practice Exam QUESTION NO: 77 Which of the following removable storage devices is MOST likely used to duplicate bootable media? A. Stylus "Pass Any Exam. DVD-RW Answer: D QUESTION NO: 78 Which of the following is the reason why 64 is contained in the processor names.co m Which of the following describes the process of scheduling multiple processes simultaneously amongst multiple logical processors? . B. The processors provide a 64-bit register. The processors have an additional 64 instruction sets. SpeedStep technology C. Answer: C QUESTION NO: 80 Which of the following data security features requires an external device embedded with integrated circuits for authentication purposes? A.

actualtests. Password Answer: B Explanation: A smart card is a device that includes an embedded integrated circuit that can be either a secure microcontroller or equivalent intelligence with internal memory or a memory chip alone.co m Which of the following file systems MUST be used when implementing EFS? 26 . Any Time. "Pass Any Exam. QUESTION NO: 81 Answer: C QUESTION NO: 82 Which of the following expansion ports would provide the BEST performance for a new video card? A.com Ac tua lTe sts A. Smart card C. NTFS D. Biometrics D. FAT C. CDFS . Which of the following is the MOST likely reason? A. The card connects to a reader with direct physical contact or with a remote contactless radio frequency interface. PCI B. FAT32 B. AGP Answer: B QUESTION NO: 83 A technician cannot get the Windows XP installation routine to recognize the SATA hard drive.www." .CompTIA 220-701: Practice Exam B. ISA D. The hard drive needs ATA drivers loaded via the F6 option during install. PCIe C.

Answer: D Explanation: Windows XP install routine does not natively contain SATA drivers in it.co m . it will ask you if you want to install drivers. KVM C. You have to install SATA drivers manually before Win XP is able to recognize your SATA HDD. otherwise it may try to boot from floppy ). Any Time. A biometric device D. Docking station Answer: D QUESTION NO: 85 A. Just at this point press F6 and show the drivers on the floppy. The hard drive did not have the jumpers configured correctly and needs to be checked. PCI Express card B. D.actualtests. An RFID scanner Answer: B QUESTION NO: 86 A user's hard drive is failing. The hard drive needs SATA drivers loaded via the F6 option during install. QUESTION NO: 84 Which of the following expansion devices would allow a user to utilize multiple hardware profiles to control an external display and power option? A. After you boot to Windows XP CD ( BIOS must be configured to boot from CD-ROM drive. Of which of the following is this an example of? tua lTe sts .www. PCMCIA card D." . A token device C. Before the drive is replaced. A smart card reader B. which of the following troubleshooting steps should be done? "Pass Any Exam.CompTIA 220-701: Practice Exam B. C.com 27 Ac A technician has a security device which displays a number that changes overtime. The hard drive is incompatible with Windows XP and needs replacement.

The Services window will open.exe C. MSINF032 D. followed by clicking the Services tab.exe D.com 28 Ac tua lTe Explanation: There are two ways to view Services on your computer. Establish a theory of probable cause B.www. Device Manager B. If you want a quick visual of which items are running or stopped.exe in the Run box accessed via the Start Menu. sts . MSCONFIG Answer: B QUESTION NO: 89 802. The first is to use the MS Configuration Utility by typing msconfig.mmc B. msinfo32. The preferred way to make changes to services is to launch services.11g has the potential to support up to: "Pass Any Exam.msc Answer: D QUESTION NO: 88 Which of the following utilities can an administrator use to manage hardware. software and network components? A. Any Time. Perform a backup D. Identify user changes to the computer Answer: C QUESTION NO: 87 Which of the following commands would a technician use to launch the Services MMC in Windows Vista? A.CompTIA 220-701: Practice Exam A. MMC C. Identify the problem C. but the information is limited. services." .actualtests. this is fine. gpedit.msc from the Run option on the Start Menu. services.co m .

" The term is named after the color of the screen generated by the error.CompTIA 220-701: Practice Exam A. 50Mbps. 100Mbps. A detailed description and remedy of a software related problem lTe sts QUESTION NO: 91 . Answer: C QUESTION NO: 90 Which of the following BEST provides intrusion prevention for a LAN from a remote location? A. B. D.co m 29 ." .actualtests. Save information for critical files before system shut down C. Smart cards C. QUESTION NO: 92 Which of the following versions of Microsoft Windows includes Media Center? A. 11Mbps. Diagnostic purposes of a critical system error D. of a non-recoverable nature. Passwords D. 54Mbps. Biometrics Answer: A A BSOD in Windows provides which information? Answer: C Explanation: The Blue Screen Of Death (also known as BSoD or bluescreen ). C. Windows Vista Home "Pass Any Exam. known officially as a Stop Error or a bug check is the error screen displayed by the Microsoft Windows family of operating systems upon encountering a critical error. that causes the system to "crash. Driver updates for new installations B.www.com Ac tua A. Firewall B. Windows Vista Ultimate B. Any Time.

com 30 Ac tua lTe sts . Plug the laptop into a UPS Answer: C "Pass Any Exam. Any Time.D QUESTION NO: 94 When looking for 32-bit applications installed on a 64-bit version of Windows Vista. C:\ProgramFiles C.co m . C:\Users\ D.actualtests. LCD C. A. Magnet D. Microwave E.www." . CRT Answer: A. Swap the A/C adapter D. Which of the following BEST solves this issue? A. C:\Program Files(x86) Answer: D Explanation: 64-bit apps default to C:\Program Files while 32-bit apps default to C:\Program Files (x86).CompTIA 220-701: Practice Exam C. Toggle theFn keys C. Windows XP Professional Answer: A QUESTION NO: 93 Which of the following may cause RFI on a wireless network? (Select TWO). QUESTION NO: 95 A laptop's battery will not charge. Remove all unneeded peripherals B. Cordless phone B. Windows XP Home D. a technician should look in which of the following default locations? A. C:\Windows\System32 B.

C. Any Time. A network which has no connection to the Internet and is private by design.actualtests. RIMM B." . SODIMM Answer: D QUESTION NO: 97 Which of the following MOST accurately describes a VPN? A technician needs to configure a workstation for Wake on LAN.CompTIA 220-701: Practice Exam QUESTION NO: 96 A technician needs to upgrade the memory in a laptop. SDRAM D. DDR RAM C.co m 31 . Which of the following memory types would be the correct type? A.www. Windows Power Management Answer: A QUESTION NO: 99 "Pass Any Exam. D. Control Panel C. A private tunnel through the Internet to securely communicate with a remote network. Where can the technician configure this setting? A. B.com Ac QUESTION NO: 98 tua Answer: B lTe A. BIOS B. Internet Explorer Properties D. A security encryption feature that encrypts wireless traffic with an access point for communication. A security feature that throttles bandwidth and closes ports when possible virus traffic is detected. sts .

www. CD. DVD.actualtests. DVD.CompTIA 220-701: Practice Exam Which of following motherboard expansion slots supports a HD video card? (Select TWO)." . \\computername\sharename C. A. EISA E. A.co m 32 . C. IP_ip_address E. SNMP D.com Ac tua lTe QUESTION NO: 101 sts Answer: B . Check for the latest motherboard firm ware updates. B. PCIe B. ISA C.RW C.R Answer: A QUESTION NO: 102 Which of the following are valid ports for printing over a network? (Select TWO). AGP D. Test the software and hardware drivers before the operating system loads. Load the operating system into memory during power on. Which of the following types of portable media offers the LARGEST storage capacity? A.DL B. Test the essential components of the system during power on. CNR Answer: A QUESTION NO: 100 The POST process of a computer is designed to: A. Any Time.R D. D. IEEE 1394 "Pass Any Exam. CD. USB 001 B.

SMTP B. HTTPS D. B. Any Time. sts . The cooling of some components can be reduced or totally eliminated and can cause damage. FTP Answer: B Explanation: The port 80 is associated with HTTP TCP/IP protocol. Which of the following BEST describes why the covers for these card slots should be reinstalled? A. a technician notices that several unused expansion card slots have open ports. This address can be verified from printer's configuration.CompTIA 220-701: Practice Exam Answer: B. C.actualtests. Help limit electrostatic discharge (ESD) inside the case.www. if your PC's enclosures are open. However. Helpprevent moisture buildup in the case. D. Answer: B QUESTION NO: 104 A.co m 33 . then the cooling of the PC changes dramatically. Helpensure proper air flow through the case.D Explanation: \\computername\sharename is a net command that manages network print jobs and IP_ip_address is a static IP address that is configured on a network printer so that it can be seen on the network by a computer. QUESTION NO: 103 While performing a preventative maintenance check on a personal computer. QUESTION NO: 105 "Pass Any Exam. Helplimit radio frequency interference (RFI) inside the case. HTTP C." .com Ac Which of the following protocols uses port 80? tua lTe Explanation: The chassis of a PC is designed for proper internal airflow across the various components.

Properties of the printer from the Printers Control Panel C.D Explanation: The possible cause of the problem in this case is that either a job in error status is at the top of the print queue or the IP address of the printer has changed. E.co m 34 .www. D. The printer would not start printing again till that print job is removed from the queue. C. BNC C. The printer needs to have a cartridge replaced. The printers IP address has changed. New drivers have been released and need to be installed. Sometimes. Which of the following is the MOST likely cause of the issue? (Select TWO). A technician has verified the printer is online and prints a configuration page from the printer. The print queue window from system tray B. certain print codes in the file that is printing can confuse the print job and the job gets stuck in the print queue. QoS for printing is not functioning over the LAN.actualtests.CompTIA 220-701: Practice Exam Which of the following allows verification of the port that a printer is currently using? A. Answer: C. RJ-45 "Pass Any Exam. A. Any Time. Properties of the port within Device Manager Answer: B Explanation: To find the port that your printer is currently using. QUESTION NO: 107 Which of the following connector types is used with twisted pair cable? A. To find this problem you can ping the printer from your computer. B." . Sometime if the IP address of the printer is changed you cannot print. Print spooler view in the Printers Control Panel D. A job in error status is at the top of the print queue. you need to open the properties of the printer from the Printer's Control Panel QUESTION NO: 106 Users are reporting that print jobs being sent to a shared printer are not printing.com Ac tua lTe sts . T-Connector B.

com 35 Ac A user calls and says they cannot get to the Internet. You can type the Ipconfig command by "Pass Any Exam. sts . Answer: D Explanation: The Ipconfig command is used to find the IP configuration information of a computer. 1x B. How would a technician walk the user through checking the IP address and default Gateway on the computer? tua lTe Explanation: For a PCIe or PCI expansion card. Start>Run>typecmd>click OK>type ipconfig /flushdns>press enter and ask user to read the results. D. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). especially Ethernets QUESTION NO: 108 Which of the following bus speeds is used for a PCIe card? (Select TWO). B." .CompTIA 220-701: Practice Exam D.actualtests. Any Time. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. 1x and 8x bus speeds can be used. LC Answer: C Explanation: With twisted pair cable you can use RJ-45 connector. Start>Run>typecmd>click OK>type ipconfig /release>press enter key and ask user to read the results. Start>Run>typeipconfig>click OK and ask user to read the results. C. 6x D.D QUESTION NO: 109 A. The Syntax IPCONFIG /all displays full configuration information. 24x Answer: A.co m . Start>Run>typecmd>click OK>type ipconfig /all>press enter key and ask user to read the results. 8x E. A.www. 3x C.

Provides resolution of host names to IP addresses. Secures network traffic through shared key encryption. you need Operating system CD and the recovery floppy disk that you have created." .co m 36 .. The recovery process will start.www. To perform Automated System restore you need to boot the computer with the OS CD and then as soon as you see the message: "Press F2 to run Automated System Recovery (ASR) . Which of the following is needed to perform an ASR restore in Windows XP? A. Recovery console C. QUESTION NO: 112 Which of the following commands verifies connectivity between two hosts? (Select TWO)." at the bottom of the screen.actualtests. Operating system CD B. Any Time. The DNS server strictly functions as an ip address lookup for a given domain name. dxdiag "Pass Any Exam. Vendor recovery CD D. ERD disk Answer: A Explanation: To perform an ASR restore in Windows XP .. chkntfs B. Answer: B Explanation: The main function of DNS is the mapping of IP addresses to human readable names.CompTIA 220-701: Practice Exam clicking Start->Run and then typing cmd to open the command prompt to type the ipconfig command. C. D.com Ac tua lTe sts QUESTION NO: 111 . Dynamically assigns IP addresses for easy client configuration. A. Provides security for a network through the use of ACLs. press F2. QUESTION NO: 110 Which of the following BEST describes the function of a DNS server? A. B.

Which of the following is the MOST likely explanation for this extra partition? A. ping Answer: C. Space reserved by the drive manufacturer for firmware. ipconfig E." . C. Although the creation is based on slipstreaming technology the exact way each manufacturer achieves it is totally different and unique.co m . Parallel port B. B.E QUESTION NO: 113 A technician notices that there is a second partition on the primary hard drive. Any Time. A potentially dangerous virus has been downloaded onto the system. USB port Answer: B Explanation: If a laptop computer has 25 or 9 pin connector with male pins on the back of it then it indicates that the laptop contains a Serial port.CompTIA 220-701: Practice Exam C. Answer: D A. sts . tracert D. Serial port C. D.com 37 Ac Which of the following describes the 25 or 9 pin connector with male pins on the back of a laptop computer? tua QUESTION NO: 114 lTe Explanation: The second partition is the recovery partition put by the manufacturer and how it is achieved is proprietary. They are used for the RS-232 (serial) ports QUESTION NO: 115 "Pass Any Exam.actualtests. Space set aside by Windows for use by the virtual memory swap file. This partition is not assigned a drive letter and is not accessible from Windows. A recovery partition put there by the manufacturer.www. IEEE 1394 port D.

CompTIA 220-701: Practice Exam A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use? A. 224.0.0.1 B. 255.0.0.0 C. 255.255.0.0 D. 255.255.255.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.255.0.0.

Answer: A

QUESTION NO: 117

A user reports that their computer suddenly will not boot. When the technician arrives, they discover that the user is very worried they will not be able to complete a research paper they've been working on which is due by the end of the day. Which of the following is an appropriate response to the users concerns? A. A Trojan may have infected the OS or worked its way into the MBR. What did you download recently that caused the problem? B. I understand your concern, and will try to have your computer working again as quickly as possible so that you can finish your report. C. If the paper was so important to you, you should have created a backup copy so you could finish it on another computer.

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Explanation: The Impact printer or dot matrix is the only printers that allow you to print multipart forms because they can handle the thickness of these documents and print through all the layers.

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A. Impact printer B. Thermal printer C. Inkjet printer D. Laser printer

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Which of the following printers would be the BEST choice for printing on multi-part forms?

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QUESTION NO: 116

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CompTIA 220-701: Practice Exam D. I do not understand why you are upset. I am sure your professor will understand and you will be able to turn in the paper tomorrow. Answer: B Explanation: The appropriate response for the customer in this situation will be to comfort user by telling him that you understand his concern, and will try to solve his problem as soon as possible so that he can finish and submit his research papers. Blaming him or giving him an unpractical suggestion will make the user think that you don't understand the urgency of his work and therefore not taking his problem seriously.

QUESTION NO: 118

Answer: A,B,F

QUESTION NO: 119 Which of the following is an advantage of upgrading to a 64-bit version of Windows? A. A greater number of dynamic disks or disks larger than 1 TB can be supported. B. Multiple applications running in 16-bit compatibility mode are supported. C. More than 4GB of RAM, in some cases up to 128GB of RAM can be supported. D. A new anti-virus protection scheme called Data Execution Prevention is supported. Answer: C

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Explanation: The hot pluggable hardware that you can purchase for computer is eSATA , Express Card/54, and USB. External Serial Advanced Technology Attachment or eSATA is an external interface for SATA hard drive, Express Card/54, and USB is designed to allow users to install and remove modules at any time, without having to switch off their systems.

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A. eSATA B. Express Card/54 C. PS/2 peripherals D. MIDI devices E. NIC F. USB

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CompTIA 220-701: Practice Exam Explanation: The advantage of upgrading your 32 bit Windows to a 64-bit version of Windows is that They supports more than 4GB of RAM and in some cases supports up to 128GB of RAM.

QUESTION NO: 120 A technician is replacing fifteen 21 CRTs with 19 LCDs. The storage room is on the other side of the building. Which of the following safety measures should the technician take? A. Wear a back brace when lifting and carrying the CRTs to the storage room. B. Wear anti-static wrist straps to prevent ESD in the new monitors. C. Recycle the monitors after removing the capacitors for use in other monitors. D. Ask several technicians for help in lift the CRT monitors and use a cart for transporting them.

QUESTION NO: 121

A technician is installing Windows XP on a system that has a SATA HDD. Which of the following will the technician MOST likely have to do to start the installation? A. Press the F8 Key B. Press the F3 Key C. Press the F2 Key D. Press the F6 Key Answer: D Explanation: To install Windows XP on a computer that uses a SATA hard drive, you may need to Press the F6 Key because a new SATA hard drive needs SATA drivers disc during the Windows Setup process. During the installation, a blue screen with a message at the bottom appears and prompts you to press F6 if you need to install a third party SCSI or RAID driver. Pressing F6 will ensure that you don't miss the SATA driver prompt screen when it has finished loading all the drivers.

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Explanation: To shift fifteen CRTs to the other side of the building and get new LCDs from there, you should request for the help of several technicians for lifting the CRT monitors and use a cart for transporting them. While moving computer equipment from one place to another, make sure that you use carts for heavy objects and the path that you are using for taking these object is free of safety hazards otherwise you may fall and hurt yourself.

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Answer: D

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CompTIA 220-701: Practice Exam QUESTION NO: 122 After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? A. Install a larger fan near the hard drive to cool the system. B. Clean the drive with compressed air and continue to use it. C. Remove and replace the drive. D. Apply more thermal compound and reseat the drive. Answer: C Explanation: The above scenario indicates that the hard drive being replaced is corrupt and damaged. Therefore, the drive must be removed and replaced again.

Answer: B

QUESTION NO: 124 Which of the following interfaces are typically supported on the input side of a KVM switch? A. PS/2, VGA, USB B. DB25, DB9, PS/2 C. PS/2, DB9, USB D. PS/2, DB25, VGA Answer: A "Pass Any Exam. Any Time." - www.actualtests.com 41

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Explanation: To set up a new operating system on your computer using the CD-ROM, you need to first create a partition and then format the partition to prepare it to be used by the OS and then install the operating system. The device driver installation is the part of the OS installation.

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A. Format a partition, install device drivers, and install the operating system. B. Create a partition, format the partition, and install the operating system. C. Install the operating system, create a partition, and install device drivers. D. Install the operating system, install device drivers, and create a partition.

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Which of the following BEST describes the initial process of setting up a new operating system from a CD.ROM?

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QUESTION NO: 123

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CompTIA 220-701: Practice Exam Explanation: The interfaces that are usually available to you on the input side of the KVM switch include PS/2, VGA, and USB.

QUESTION NO: 125 While a technician is responding to a customers call, a co-worker keeps insisting on telling the technician about their weekend. Which of the following is the BEST course of action? A. Ask the customer permission to put them on hold and listen politely to the co-workers stories. B. Put the customer on hold just for a few minutes and join the conversation. C. Forward the customer to another technician and join the conversation. D. Ask the customer permission to put them on hold and politely ask the co-worker to talk later.

QUESTION NO: 126

Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. Although Windows XP lets you format only up to 32GB but can read larger volumes.

QUESTION NO: 127 The BEST information to document when changing the refresh rate on the display is to include:

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A. Up to 16GB B. Up to 32GB C. Up to 1024GB D. Up to 2048GB

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Which of the following is the maximum FAT32 volume size Windows 2000 and XP will recognize?

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Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer.

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Answer: D

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CompTIA 220-701: Practice Exam A. the previous refresh rate and the new refresh rate applied. B. the method that was used to access the display properties to change the refresh rate. C. all the refresh rates that were tested. D. the color resolution the user requested as well as the refresh rate. Answer: A Explanation: The information that should be documented when you change the refresh rate of your monitor is the old and the new refresh rate. Both the monitor and adapter have different refresh rates but they must agree on the refresh rate you select. If either device does not support a particular refresh rate, such a rate cannot be used therefore the refresh rate that was supported earlier and the new refresh rate is good information to be documented.

QUESTION NO: 128

Which of the following features is only available with the Windows XP Professional version as compared to the Windows XP Home version? A. Simple File Sharing B. Basic Disk Partitions C. Remote Desktop D. Joining a domain Answer: D

Explanation: The feature that is not available in Windows XP Home version but available in Windows XP Professional version is joining a domain.

QUESTION NO: 129

A technician receives a boot error message OS not found. Which of the following should the technician check? A. The boot order in the BIOS B. If Plug and Play is enabled C. If the computer is in Safe Mode D. If the BIOS is current Answer: A

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Replace the fuser. Print a test page. Which of the following should the technician do NEXT? A. sts . Change the paper. Any Time. to test printing. C. Printing a test page using the printer's self-test will not lead you anywhere because it can only tell that the printer is printing fine. Insufficient memory for the OS. B." . The processor is improperly seated due to bent pins. QUESTION NO: 131 Which of the following may cause a customer to experience excessive heat in a laptop? A. Having arrived onsite.CompTIA 220-701: Practice Exam Explanation: First check the boot order. D.actualtests. B. QUESTION NO: 130 A customer reports that the laser printer produces poor quality printouts. Excessive internal display brightness is set. which you already know. Control Panel> Accessibility Options> General "Pass Any Exam.co m Answer: D . C. the technician has a discussion with the customer and reviews some examples of their print jobs. The airflow is blocked. If that does not work then you may need to delete and reinstall the printer. You should always use the test page feature from the printer properties.com 44 Ac tua lTe Explanation: If a printer is not working for a particular user then the first thing that you should try is to print a test page from the computer which is unable to use the printer. Which of the following is the correct path to change the language settings? A. Answer: C QUESTION NO: 132 A technician converts several existing Windows XP Professional laptops from English to the German language. Clean the toner cartridge. not from an application. D.www.

the technician successfully tests for speeds of up to 54 Mbps. Print a test page.11g B. Control Panel> Regional and Language Options> Regional Options> Customize D.CompTIA 220-701: Practice Exam B. C. 802. When connecting the laptop to a wireless network.11 standards. 802. Reboot the computer." . Which of the following standards of wireless card did the technician install? A. Control Panel> Regional and Language Options> Regional Options C. and Bluetooth supports communication up to 3Mbps. 802.11g standard if you want to use a standard that can support communication up to 54Mbps.www. D.co m 45 . Answer: C QUESTION NO: 135 A user reports that the desktop appears smaller than usual and there is a large black border around the desktop on the monitor. Which of the following would be MOST likely to fix the problem? "Pass Any Exam.11q Answer: A Which of the following would be the LAST step to take when installing a printer? A. Cycle theprinters power. 802. 802. Control Panel> Regional and Language Options> Languages> Details Answer: B QUESTION NO: 133 A technician has added a wireless network interface card (NIC) to a laptop.11x C. Any Time.actualtests. 802.11b supports communication only up to 11Mbps. Perform a self-test page.com Ac tua QUESTION NO: 134 lTe Explanation: You need to use 802. B.11b D.11x refers to the family of 802. sts .

CompTIA 220-701: Practice Exam A. Have the userdemagnetize and restart the monitor. B. Configure the Display Settings on the monitor. C. Change to a lower resolution. D. Configure the Display Settings in Device Manager. Answer: B

QUESTION NO: 136 Which of the following is the recommended maximum length of a parallel ATA cable? A. 16 inches (40cm) B. 22 inches (55cm) C. 24 inches (60cm) D. 18 inches (45cm) Answer: D

Answer: A,B,C

QUESTION NO: 138 A user has a network laser printer that is printing constantly. The user has tried power cycling the printer. Which of the following should the technician recommend that the user do FIRST? A. Restart the spooler service. B. Reboot the computer. C. Access the print queue and pause all print jobs. D. Purchase a new USB cable. "Pass Any Exam. Any Time." - www.actualtests.com 46

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A. Set printing defaults. B. Specify a separator page. C. Spoolprint jobs and start print jobs immediately. D. Print a test page. E. Pause printing F. Delete ports.

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Which of the following are features of the Advanced Tab under Printer Properties? (Select THREE).

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QUESTION NO: 137

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CompTIA 220-701: Practice Exam Answer: C

QUESTION NO: 139 Which of the following should be configured on a shared Windows XP Professional system to ensure that each user's data is secure? (Select TWO). A. Disable the Switching Users setting within the Change the way users log on or off in the Control Panel User Account applet. B. Use the File Encryption settings in the Advanced Settings of Properties for the respective user's data folder. C. Add multiple users in the Control Panel User Account applet. D. Use NTFS security to secure the data files. E. Use the Security Center Control Panel Applet to secure resources on the shared system. Answer: C,D

QUESTION NO: 140

Which of the following is a cost effective technology that can be implemented on desktops and laptops to meet security considerations and reduce internal password reset costs? A. Hand recognition software B. Smart card reader C. Biometric fingerprint reader D. Portable face recognition reader Answer: C

QUESTION NO: 141 A frustrated customer reports that a problem which was supposedly repaired is occurring again. The customer does not appreciate any efforts to assist with this problem and grows angrier with each attempt at resolution. Which of the following would be an appropriate method for dealing with this situation? A. Allow the customer to continue uninterrupted and remain silent until a response is requested. B. Inform the customer that the technician is only trying to help. C. Agree with the customer that other technicians are not resolving issues completely and assure the customer that the problem will be resolved. D. State that the technician will need to speak with a supervisor about this problem and then put the customer on hold. "Pass Any Exam. Any Time." - www.actualtests.com 47

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CompTIA 220-701: Practice Exam Answer: A

QUESTION NO: 142 Which of the following types of printers uses an electrostatic charge to create an image of the page onto a charged photoreceptor? A. Laser B. Thermal C. Impact D. Ink dispersion Answer: A

QUESTION NO: 143

A technician is working on a workstation that shuts down after extended periods of operation. Which of the following should be checked FIRST? A. Vents for blockage B. Hyperthreading settings C. Ribbon cable seating D. CPU seating Answer: A

Which of the following can be upgraded on a laser printer? (Select TWO). A. Pickup roller assembly B. Fuser assembly C. Hard drive D. RAM E. Corona wire Answer: C,D

QUESTION NO: 145

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QUESTION NO: 144

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CompTIA 220-701: Practice Exam A motherboard has a Socket A CPU connector. Which of the following types of CPU can be used with this motherboard? A. Itanium B. Athlon C. Pentium III D. Xeon Answer: B

QUESTION NO: 146 Which of the following paths can be used to upgrade the drivers for a network interface card (NIC)? A. My Computer > Properties > Hardware tab > Windows Update B. Control Panel > Network Connections > Tools > Drivers C. Device Manager > Network adapters > Properties > Driver tab D. My Network Places > Tools > Drivers > Update Driver Answer: C

QUESTION NO: 147

Answer: C

QUESTION NO: 148 Which of the following components are included in a typical laser printer maintenance kit? (Select THREE). A. Image drum B. Paper pickup rollers C. Fuser

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A. Remove unneeded fans. B. Install a liquid cooling solution. C. Install round IDE cabling. D. Replace the side panels with mesh wires.

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Which of the following would be the BEST way to improve airflow inside a computer?

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CompTIA 220-701: Practice Exam D. Duplexer E. Toner F. Transfer roller Answer: B,C,F

QUESTION NO: 149 Which of the following are printing protocols that can be used for printing over a network? (Select TWO). A. HTTP B. RAW C. LPR D. FTP E. USB Answer: B,C

QUESTION NO: 150

Answer: A,D

QUESTION NO: 151 A technician installs a program that requires a security dongle but the program will not work. Which of the following is MOST likely the cause? A. The software is not supported by the operating system. B. The hardware dongle was not installed. C. The software was installed incorrectly. D. The operating system does not support security dongles. "Pass Any Exam. Any Time." - www.actualtests.com 50

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A. thereare not enough fans. B. the case is too small. C. the processor is too fast. D. one or more fans are inoperable. E. the memory is defective.

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A computer is overheating but the fans are not obstructed and there is no dust on the components or heatsinks. The MOST likely cause of the overheating is that: (Select TWO).

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 152 After a user ran a registry cleaning program, the computer running Windows XP will not boot. Which of the following should a technician recommend FIRST? A. Connect the drive as a slave to another computer and use REGEDIT to correct the issue. B. Run System Restore to get to a previous working condition. C. Use the boot disk and run SCANREG /RESTORE. D. Boot using Last Known Good Configuration. Answer: D

QUESTION NO: 153

Which of the following printers use a carbon film or inked ribbon to print? A. Laser B. Ink jet C. Impact D. Thermal Answer: C

QUESTION NO: 154

Which of the following could be defined as "determining the underlying reason that a problem occurs in order to prevent similar problems in the future"? A. Efficiency tracking. B. Issue prevention. C. Rootcause analysis. D. Problem analysis. Answer: C

QUESTION NO: 155 When configuring biometric devices, which of the following would be the MOST dangerous type of error? "Pass Any Exam. Any Time." - www.actualtests.com 51

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it is BEST to perform which of the following actions on a routine basis? A. D. Stop the device. True negative C.C QUESTION NO: 157 To lengthen the life of computer hardware. Which of the following describe the potential upgrade paths? (Select TWO). Remove the driver from Device Manager. True positive D. "Pass Any Exam.co m 52 . and then turn off the device.www. D. A.com Ac tua lTe sts . Any Time. Upgrade to Windows 95 OSR2. C. Answer: B QUESTION NO: 158 Which of the following is the BEST way to remove a USB device on a laptop computer? A. Degauss the display and drives. Remove hardware in Control Panel. C. False positive Answer: D QUESTION NO: 156 A user wants to upgrade to Windows XP Home from Windows 95.actualtests. Perform a clean installation of Windows XP Home. False negative B.0 SP1 then Windows XP Home. C. Clean out the dust with compressed air. B. then to Windows 98SE then Windows XP Home. and then remove from laptop. Defragment the hard drive weekly." . D. Answer: A.CompTIA 220-701: Practice Exam A. Clean out the dirt with a damp rag. Upgrade to Windows NT4. Turn off the laptop. B. B. Upgrade to Windows 98SE then to Windows XP Home. Upgrade to Windows XP Home directly from Windows 95. E.

Which of the following would be the MOST likely cause of the problem? A. B. Which of the following is the MOST likely cause? m 53 . The modem is not recognized in Device Manager.co When trying to print.actualtests.com Ac tua lTe A. Printer firmware needs to be updated. sts . The paper needs to be replenished. B. D. D. The modem is not functioning properly. HKEY_USERS C. The computer needs to upload the print job. HKEY_CURRENT_CONFIG D. The high encryption package is not installed. C. The account does not have permission to install drivers. HKEY_ CURRENT_USER B. Any Time. Answer: C QUESTION NO: 162 "Pass Any Exam." .www. C. The technician has the correct. The printer does not recognize the font type. updated drivers. but is unable to successfully install the drivers. a balloon in the system tray indicates a print job has failed to print. HKEY_LOCAL MACHINE Answer: B QUESTION NO: 160 Answer: B QUESTION NO: 161 A user has asked for a technician to update the device drivers for their modem on a Windows XP system.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 159 Which of the following registry keys store data about all accounts on the machine? A.

com Ac A. Which of the following should be used to repair the wire? A.actualtests. Electrical tape B. Masking tape C. Electromagnetic Interference (EMI) B. Duct tape D." . PROGMAN. High vacuum Answer: B QUESTION NO: 163 While working inside of a desktop computer. TASKMAN.EXE B. CONVERT.www. LCD C.CompTIA 220-701: Practice Exam Which of the following is a hazard associated with improper disposal of a CRT? A.co m 54 .EXE D. Wire nut Answer: A Answer: C QUESTION NO: 165 Before shipping a laptop. Any Time. Mercury C.ROM drive "Pass Any Exam. Lithium D. DVD.EXE C. PC card adapters B. which of the following should be removed to avoid damage during transit? A. SPUNINST.EXE tua Which of the following command lines should a technician use to uninstall the Windows XP Service Pack 2? lTe QUESTION NO: 164 sts . a technician finds a wire with insulation damage from rubbing up against a cooling fan.

LDAP B. POST C.com Ac tua A. Install ceiling fans in the room. Electromagnetic interference B. Any Time.co m Answer: C 55 . Directly spray the vents with compressed air. BIOS D.www. Uninterruptible Power Supply (UPS) Answer: B "Pass Any Exam.CompTIA 220-701: Practice Exam D. lTe sts A technician determines that a laptop is not properly cooling due to excessive dust in the vents. Periodically clean the vents using a small vacuum cleaner. Backlight Answer: A QUESTION NO: 166 Which of the following would a technician go to setup a password that would be required prior to booting into the operating system? A. Which of the following is the BEST preventive maintenance procedure that the technician should perform? . Use a moist rag to clean the vents monthly. B. C.actualtests. Which of the following should the technician take under consideration? A. D." . Radio frequency interference D. High voltage discharge C. User Accounts QUESTION NO: 167 Answer: D QUESTION NO: 168 A technician is planning to open and work on a CRT monitor.

Ask open-ended questions to gather the symptoms. Any Time. C." . sts .CompTIA 220-701: Practice Exam QUESTION NO: 169 A technician is setting up a lab with fourteen wired PCs and one switch in a physical star network configuration. D. Begin running diagnostic software and confirm findings with another technician. Ask close-ended questions so that the customer does not get overwhelmed with industry jargon. B. Location of the PCs with respect to each other D. Cable management to avoid trip hazards B. Electrical safety with the extra network cables C. run diagnostic tests.www. and then confirm the findings with the customer. Get the customer contact information. Fiber B. Which of the following should the technician keep in mind when setting up the lab? A. Which of the following can the technician do to better understand the customers issue? 56 .actualtests. Cable D. Number of fans located in the room so system does not overheat Answer: A QUESTION NO: 170 Answer: B QUESTION NO: 171 Which of the following usually has the HIGHEST latency? A. DSL C.co m A customer brings a PC for a technician to repair.com Ac tua lTe A. Satellite Answer: D QUESTION NO: 172 Which of the following has the HIGHEST cost of implementation in a small office home office (SOHO) environment? "Pass Any Exam.

DSL B.CompTIA 220-701: Practice Exam A. Fiber Answer: D QUESTION NO: 173 When setting up a WAP.www. Broadband C. SSID D. WPA B. Filters incoming voltage spikes and surges. D. Converts AC power to DC power that a computer can use to operate and charge its battery." . C.com Ac tua lTe sts QUESTION NO: 174 . Answer: D "Pass Any Exam. Satellite D. WEP C. Changes DC power to AC power to charge the battery and enhances portability. To change the output voltage to meet the needs of the motherboard Answer: A QUESTION NO: 175 The power brick or external power supply serves which of the following functions for a portable computer? A. Allows for a portable computer to be easily moved without being plugged into an outlet.actualtests. To change the voltage coming from the wall C. To allow alternating current to be used instead of direct current D. To allow the power supply to operate at different voltages B. B. RADIUS Answer: C Which of the following is the purpose of the voltage selector switch? A.co m 57 . which of the following is broadcasted by default and should be disabled? A. Any Time.

Laser D. RIMM Answer: B Explanation: Pentium 4 / Celeron D processors in LGA775 package processors support DIMM SDRAM Answer: A QUESTION NO: 178 Which of the following printer types shoots the ink onto the paper? A.CompTIA 220-701: Practice Exam QUESTION NO: 176 Which of the following memory modules has 168 pins? A. DIMM C. DDR2 . Thermal B. Impact B. SIMM D. SDRAM C. SODIMM B.actualtests.www." . Any Time. Inkjet Answer: D QUESTION NO: 179 Which of the following printer types stamps the ink onto the paper? A. Laser "Pass Any Exam. DDR B.co Which of the following has the speed of PC2700? m QUESTION NO: 177 . DDR3 D.com 58 Ac tua lTe sts A. Dot Matrix C.

HTTP B. Thermal B. FTP D.co m Answer: A . Laser QUESTION NO: 181 Answer: B QUESTION NO: 182 Which of the following expansion slots would be needed in a laptop for a technician to install a cellular modem card? A. PCIe X16 Answer: C "Pass Any Exam.CompTIA 220-701: Practice Exam C. Inkjet D. AGP 4X C. Color Laser D. PCMCIA D. Any Time. Impact Answer: D QUESTION NO: 180 Which of the following printers requires special paper to be used for printing? A." . tua lTe A.actualtests. ISA B.com 59 Ac Explanation: A Virtual Private Network (VPN) shows all computers on the local network even if they are physically located at a remote location. VPN C.www. Inkjet C. WAN sts Which of the following allows a secure connection between two points? .

B. Replace the video card inside the laptop. Reformat the hard drive to a clean state using the format command. Make sure the laptop display is enabled. Remove the memory and destroy it. CompTIA558475 C." .CompTIA 220-701: Practice Exam QUESTION NO: 183 Which of the following will BEST ensure data is removed before recycling a PC? A. C. D. Answer: C QUESTION NO: 186 Which of the following I/O ports has the SLOWEST transfer rate? "Pass Any Exam. Answer: C QUESTION NO: 184 Which of the following would be the MOST secure password? A. ct23&P#h~ Answer: D A. D. Any Time. C. Replace the LCD inverter.com Ac A technician is examining a laptop that is booting up but not showing the laptop display. Which of the following should the technician do FIRST to resolve this issue? tua QUESTION NO: 185 lTe sts . B. SR1234ct B. When the technician plugs in an external monitor the display shows on the monitor but still not on the laptop display. Remove the hard drive and destroy it. rw2%HN D.co m 60 . Make sure the OS has the latest video drivers installed. Run a large magnet over the top of the hard drive several times.www.actualtests.

S/PDIF B. SATA D. DDR400 D. Serial Answer: D Which of the following memory modules has the HIGHEST transfer rate? A. 1000Mb/s C. USB 2.co m 61 . PC2100 B. 1Gb/s Answer: A "Pass Any Exam. 10000Mb/s D.com Ac tua lTe sts QUESTION NO: 188 ." . IEEE 1394 D. Any Time. USB 1. IEEE 1394 B.1/2.CompTIA 220-701: Practice Exam A. PC2700 Answer: C QUESTION NO: 189 Which of the following would be the maximum transfer rate between a 10/100 NIC and a 10/100/1000 NIC? A. 100Mb/s B. DDR333 C.www.0 Answer: B QUESTION NO: 187 Which of the following technologies can support the longest cable length between devices? A. USB 1.0 C.actualtests.1 C.

CompTIA 220-701: Practice Exam QUESTION NO: 190 A technician can find the Administrative Tools folder in which of the following locations after the initial installation of Windows XP? A. . B. C.co m Which of the following advantages does a 64-bit processor have over a 32-bit processor? . Provides addressing of memory beyond 4GB. "Pass Any Exam. C. Provides access to larger hard drive partitions. C. Data written to a disk located in a paging file that would not fit into the systems RAM. Set the refresh rate to the lowest the monitor can display. Provides use ofPCIe X16 expansion slots. Program Files B. B. D. Set the resolution to the highest the monitor can display. Provides use of more powerful video graphics accelerators. Answer: B QUESTION NO: 193 Which of the following BEST describes virtual memory? A. Control Panel C." . Calibrate the monitor. Any Time.com 62 Ac tua lTe sts A.actualtests. My Computer Answer: B QUESTION NO: 191 Answer: C QUESTION NO: 192 Which of the following should be done after installing a touch screen monitor to ensure that the display functions optimally? A. Degauss the monitor.www. The maximum amount of memory a given system can potentially have. B. D. Start Menu D. Flash memory used to hold temporary files before deletion.

Identify the problem. Answer: D QUESTION NO: 197 "Pass Any Exam. B. send packets to other network devices on the LAN instructing then to enter a low power state (e. Larger capacity than traditional magnetic drives C. Higher data integrity sts Which of the following is a characteristic of solid state drives? . Answer: B QUESTION NO: 194 Wake on LAN describes the PCs ability to: A.co m Answer: D 63 . D. Lack of drive heads and platters D.CompTIA 220-701: Practice Exam D. resume from a low power state when it receives a network packet telling it to do so. C. D. Verify full system functionality. send broadcast packets over the LAN to all computers simultaneously.com Ac tua lTe A. and outcomes. Off).www. QUESTION NO: 195 Answer: C QUESTION NO: 196 Which of the following is the FIRST step when troubleshooting an issue? A. Hibernate. collect all packets that are sent to any device on the LAN. Built-in encryption standards B. Any Time.actualtests. Document findings. C. Establish a theory of probable cause." . A portion of physical RAM that is mirrored to the hard drive for redundancy. actions.g. B.

Set up a local print queue. B. Were there any new software updates done? Answer: B. C. Which of the following RAID levels should be implemented? A. Answer: B QUESTION NO: 200 A technician wants to install a RAID array that has two hard drives and the best performance. Are you sure you ran a find on the system and the program is just not misfiled? D. Which of the following questions should a technician ask to help determine what occurred? A." . it just keeps rebooting. Purchase an external Ethernet print card.actualtests. Was any hardware installed since it last worked? C. Has the monitor been replaced recently? E. Are you sure the power button is not stuck? B. Is the power cable on the monitor loose? D. Are you sure you were using that program? Answer: B QUESTION NO: 198 A user states a computer will not completely boot. D.E QUESTION NO: 199 Two users want to print to a USB printer connected locally. Did you check the Recycle Bin to see if the shortcut was accidentally deleted? C. Move the computer and attach to the printer. Which of the following questions might a technician ask to try and determine the cause? (Select TWO). Which of the following is the quickest way to accomplish this? A. Share out the printer from the attached computer. A.www.com Ac tua lTe sts . RAID 0 "Pass Any Exam. Was there a power outage since yesterday? B.CompTIA 220-701: Practice Exam A user states that a program is missing from the computer and it had just been used yesterday.co m 64 . Any Time.

Allows the operating system to assigns dates so that user data files are backed up C. RAID 4 D. D. Identify the hardware make. Allows the operating system to be backed up with immunity to virus activity B. select the appropriate priority level for the issue.www. Assign an appropriate priority for the issue.C QUESTION NO: 203 Which of the following definitions below BEST describes System Restore? A. Allows all data on the hard drive to be rolled back to a previous point in time Answer: C "Pass Any Exam.CompTIA 220-701: Practice Exam B. E. Elevate the call to a higher level of support. RAID 6 Answer: A QUESTION NO: 201 When a technician receives a call for assistance from a customer. RAID 1 C. Answer: D A technician uses a call logging process in order to: (Select TWO)." . identify common issues among multiple users. Identify the user and associated problem. D. and serial number.com Ac tua lTe sts QUESTION NO: 202 . B. Any Time.co m 65 . C. track the process of the incident. A. Answer: B. C.actualtests. model. B. Allows the operating system to be rolled back to a previous point in time D. compose a record which allows user authentication. help maintain a balanced workload for the help desk technicians. which of the following should the technician do FIRST? A.

CompTIA 220-701: Practice Exam QUESTION NO: 204 A user reports that a computer is running very slow and also states that the machine has been rebooted several times with the same result.co Which of the following media types has the largest capacity? m QUESTION NO: 205 66 . Use the drive compression utility. Increase system security B. Increased network speed E. Blu-Ray D. B. DVD. Empty the recycle bin and deleted email items.RW C.E QUESTION NO: 207 Which of the following display connections are the MOST commonly used to connect an LCD monitor to a desktop? (Select TWO). "Pass Any Exam. D.C Answer: C QUESTION NO: 206 Which of the following are benefits from an active cooling system? (Select TWO). Longer chip life Answer: C.RW+ B.www. Dual-sided DVD . Which of the following can be performed on the hard drive to improve performance? (Select TWO).actualtests." . Utilize less memory C. Use thecheckdisk utility. Use the defragment utility. E. A. Answer: A. Any Time. A. DVD.com Ac tua lTe sts A. Userestore point to roll back the computer to a previous date. The hard drive light is constantly on. C. Increased performance D.

" . DVI C.actualtests. A.co m .CompTIA 220-701: Practice Exam A.www. The technician will get back to them as soon as possible. CGA D. Ask the customer when they would like to have the work completed. Inform the customer that others are waiting. S-Video Answer: B. Which of the following solutions will MOST likely to resolve the issue with the program? lTe sts Answer: A . C. B.D QUESTION NO: 208 A customer brings a PC in for repair. D. and asks when it will be done. QUESTION NO: 209 A. Encrypted passwords C. Give the customer an estimated time for repair based on the technicians assessment. RFID smartcards "Pass Any Exam. Answer: A QUESTION NO: 210 Which of the following methods is commonly used for Biometric authentication? (Select TWO). USB B. B. Which of the following is the BEST response for the technician to give? A. Add an exception to the firewall for the program.com 67 Ac tua A user is running a program that is not successfully connecting to the network after upgrading the wireless network router. D. Check for any updates to the program. Logical token B. Check the Hardware Compatibility List to see if the program is not compatible with the OS. Any Time. VGA E. Run the program as a local administrator. Ask the customer to check daily to see when it is completed. The user states that they do have Internet connectivity. C.

C. Ensures that only certain devices can access the network C. Plenum D. a user is reporting system crashes and performance loss.E QUESTION NO: 211 Disabling the SSID from broadcasting on a wireless access point (WAP) provides which of the following benefits? A. Try installing the device to a different port or slot." . Fiber Answer: D QUESTION NO: 213 After installing a new piece of hardware with the hardware CD. Prevents users from seeing the wireless network Answer: D QUESTION NO: 212 Which of the following cable types is LEAST affected by electromagnetic interference (EMI)? A. Which of the following would be the FIRST step in resolving this issue? A. Download and install updated drivers for the device. Any Time. Contact the vendor for an RMA. B.co m 68 . Disable the device in Device Manager.actualtests. Retinal scan Answer: D. UTP C. Answer: C "Pass Any Exam. Coaxial B. Encrypts data traveling across the wireless network D. Fingerprint reader E.CompTIA 220-701: Practice Exam D. Ensures all users physically login to the wired network B.www.com Ac tua lTe sts . D.

Roaming profile Answer: B QUESTION NO: 217 "Pass Any Exam. can be used as a boot device to install a new installation of Windows Vista? (Select TWO). When the laptop is removed from the docking station. Which of the following Windows features BEST accomplishes this? A. Hardware profile C. Which of the following boot options would be MOST effective in troubleshooting this issue? A.ROM Answer: C." . Safe mode B. and after restarting their PC the display is no longer appearing. when locally connected. DVD. Wireless Zero Configuration D.co m 69 . Any Time. CD. Boot with repair disk Answer: A QUESTION NO: 215 Which of the following.www. A.actualtests. Floppy drive E.CompTIA 220-701: Practice Exam QUESTION NO: 214 A user has recently installed a new graphics driver. Safe mode with command prompt D.ROM C.com Ac tua lTe sts . Driver signing B. the user would like the laptop to automatically switch to the wireless connection. Serial Cable B. USB drive D. Boot to the recovery console C.E QUESTION NO: 216 A laptop with a docking station is normally wired into a local network.

actualtests.co m 70 . A. Disable the antivirus logging in the Event Viewer.www. fdisk B. B. Obscure word in a dictionary B. Any Time. Contains AES encryption D. Windows reports that no antivirus software is currently protecting the system. Machine Debug Manager D. Disable antivirus protection withinSecurity Center notification." .CompTIA 220-701: Practice Exam Which of the following Windows features should be disabled to ensure that malware and viruses are completely removed during the disinfection process? A. Security Center B. D. C. System Restore C. Contained in a text file C. Which of the following solutions would resolve this issue? lTe sts . Contains special characters Answer: D.com Ac tua After successfully installing a free antivirus solution. Install the Microsoft Malicious Software removal tool.E QUESTION NO: 219 A. Hardware Profile Answer: B QUESTION NO: 218 Which of the following are characteristics of a secure password? (Select TWO). Update the Antivirus definitions. Contains numbers and letters E. sysprep "Pass Any Exam. Answer: B QUESTION NO: 220 Which of the following can be used to configure a Windows installation for imaging multiple computers? A.

" . 443 tua Which of the following network ports is normally associated with unencrypted web traffic? lTe sts . Windows XPMedia Center D. Ghost is a third-party utility.1.16. telnet Answer: B Explanation: To perform a network installation of Windows 2000 Professional by creating an image of an existing computer. regedit D. 192. 110 D.1.1 D. Any Time.com Ac A.0.1 B.0. you need to use the Sysprep utility. and WDS is available in Windows Server 2003.0.actualtests.CompTIA 220-701: Practice Exam C. 224. 53 B.0.168. 172. 80 C. Windows XP Home C.1 C.co m 71 . WindowsVista Basic B. which comes with Windows 2000 Professional. 10.1 Answer: C QUESTION NO: 222 Answer: B QUESTION NO: 223 Aero is a feature of which operating system? A. RIS only comes with Windows Server operating systems. QUESTION NO: 221 Which of the following is a class A IP address? A. WindowsVista Ultimate "Pass Any Exam.www.

4. 650MB. 25GB. Answer: C QUESTION NO: 226 The edit command line tool: A. Answer: D QUESTION NO: 227 While troubleshooting a computer problem. 9GB." .7GB. the reliability and speed of search indexing. C. B. C. B. can be used to modify desktop preferences. the speed and available bandwidth of Internet connections. Any Time. C. changes the boot sequence order. a technician has determined what has caused the problem. Which of the following should be the technicians NEXT troubleshooting step? "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 224 The Windows Experience Index is used to determine: A.com Ac tua lTe sts . Answer: B QUESTION NO: 225 Blu-Ray disks have a storage capacity of: A. opens a text based word processor. D. D.actualtests. B. makes changes to the registry. D. remaining hard disk storage space.co m 72 . a performance value of system components.www.

REGEDIT C. Computer Management B. perform a disk defrag. Optical recognition F. Voice recognition D.com 73 Ac tua lTe sts . Task Manager D. A.CompTIA 220-701: Practice Exam A. Ask the user opened ended questions to see if they agree with the cause. Verify full system functionality.actualtests. D. C. Fingerprint reader E. before performing hardware upgrades a technician should: A. C. clean each component with an approved cleaning solution." . D. Which of the following interfaces should the technician use to manage current application processes on the users computer? A. Event Viewer Answer: C QUESTION NO: 229 As a best practice. B.co m .www. check the HCL. Document findings. actions and outcomes. Answer: C QUESTION NO: 228 A user running Windows XP is experiencing degraded system performance while a particular application is running. Secure ID Token "Pass Any Exam. Barcode scanner C. B. Answer: B QUESTION NO: 230 Which of the following are forms of biometric authentication? (Select THREE). archive old drivers. Establish a plan of action and implement the solution. Any Time. Smart card B.

Any Time. UFS C. Which of the following must the technician enable for this user to press Ctrl-Alt-Del or other multi-key combinations? A.CompTIA 220-701: Practice Exam Answer: C.www.D. NTFS B. NFS Answer: A QUESTION NO: 232 Which of the following can be used to print a test page? A. ToggleKeys C. which of the following file system should be used in formatting the drive? A. Start > Control Panel > Printer icon Answer: C QUESTION NO: 233 A technician must configure a computer for a special needs user who can only press one key at a time. Right-click My Computer thenselect Manage C. Encryption Keys D.actualtests. StickyKeys Answer: D QUESTION NO: 234 "Pass Any Exam.com Ac tua lTe sts . FilterKeys B. Start > Control Panel > System B. FAT D." .E QUESTION NO: 231 If a computer needs Windows XP and Windows 2000 configured for a dual-boot environment. Right-click on theprinters icon and select Properties D.co m 74 .

diskpart D.co m . Nothing else should be plugged into the UPS under a user's desk.www. Hard disk failure or operating system needs to be reloaded. fdisk Answer: A QUESTION NO: 235 A user reports that after coming back from lunch their PC will no longer turn on. QUESTION NO: 237 Which of the following is MOST likely to be the source of wireless network interference? A. the AC adapter of the laptop and the computer. LCD monitor D. convert B.com 75 Ac A. C." . format C.actualtests. The hard drive is in standby mode. B.CompTIA 220-701: Practice Exam Which of the following utilities can be used to change a FAT file system into an NTFS file system without data loss? A. Bluetooth headset "Pass Any Exam. Mouse and keyboard need to be cleaned. Answer: B QUESTION NO: 236 Answer: A Explanation: He should plug in the monitor. Power cord is loose. Laptop computer C. D. Any Time. Which of the following is MOST likely the problem? A. Server tua Which of the following draws too much power and should never be plugged into a UPS? lTe sts . Laser printer B.

com 76 Ac A. Assuming the necessary slots are available.E Answer: B QUESTION NO: 240 A CRT monitor is displaying patches of distortion while in use. FilterKeys E. Replace the display adaptor.co m . 2700 C.actualtests. D. which of the following will be the overall speed of the new RAM? sts QUESTION NO: 239 . Which of the following actions BEST resolves this issue? A. 3200 D. CHKDSK D. Cordless telephone Answer: D QUESTION NO: 238 Which of the following utilities can help prevent viruses and other malware? (Select TWO). A. Large screen television C. 5300 tua lTe A technician is installing a RAM upgrade into a PC. Degauss the monitor. and the technician would like to install an additional two sticks of 512MB PC3200. AM/FM radio D. "Pass Any Exam. 2100 B. Power cycle the computer. B. Any Time. The PC is currently holding two sticks of 512MB PC2700.www. Data Execution Prevention Answer: B. Windows Defender C. Reload the driver for the monitor. Windows Event Viewer B. C.CompTIA 220-701: Practice Exam B." .

Any Time. Pass all computer components near a large magnet." .actualtests.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 241 Which of the following BEST summarizes computer intrusion detection? A.co A computer is being sold over the Internet. A motion sensitive web cam recording the room Answer: B QUESTION NO: 242 Answer: C QUESTION NO: 243 Which of the following wireless network security methods controls who can connect to the network based on the hardware they are using? A. sts . NAT routing Answer: A QUESTION NO: 244 Which of the following audio/video devices have the ability to decode NTSC/PAL signals from an external source? "Pass Any Exam. MAC filtering B. An alert at logon when an unknown user has tried to logon B. B. Erase the hard drive using a disk wiping program.com 77 Ac tua lTe A. An alert when the computer case has been opened C. A set of firewalls and anti-virus programs protecting the computer D.www. WPA encryption D. C. D. Reformat the hard drive to a clean state using the format command. Run FDISK on the hard drive. WEP encryption C. Which of the following steps should be taken to ensure that none of the original hard drive data is given to the buyer? m .

Which is the following is the MOST appropriate response from the technician? "Pass Any Exam. Is your work solely depending on the server? Try to not be upset because before you know it. Graphics card C. The technician knows that a new web filtering application was recently introduced which assigns a 120 minute quota on streaming media and a message appears allowing the user to click to continue. Connect to it through a TCP/IP port C. We have identified the problem and we will have it back up as soon as possible. Which of the following connection methods is the MOST effective when installing the printer on several PCs? A. D. We believe the problem is the network interface card. A technician believes the on-board NIC is bad. a notice appears on the screen which says the site is being blocked by a filter.com 78 Ac tua lTe The file server had an expected outage this morning. Which of the following would be the appropriate response? sts . the server will be back up. We will have it back up within the hour. B. I am not the server technician so please do not take a bad tone with me.www. There is no way to tell how long this will take. Hardware and software are not exact sciences. Connect to it through a USB or IEEE 1394 cable Answer: B QUESTION NO: 246 A." Answer: D QUESTION NO: 247 A user states that every time they try to pull down video clips from a website.hoc wireless connection D. Sound card Answer: A QUESTION NO: 245 A printer with an integrated NIC has been connected to a LAN. One particular caller demands to know exactly how long the system will be down.CompTIA 220-701: Practice Exam A." . C. Video capture card D.actualtests.co m . Connect to it via an aD. Any Time. TV tuner card B. Connect to it through a computer share B.

CompTIA 220-701: Practice Exam A. What particular website are you trying to download videos from? Are they work related? B. Video takes a large amount of bandwidth so management has decided to limit each user to what can be downloaded and watched. If you take issue with that please inform your supervisor. C. Did you read the entire screen? The last sentence clearly says click to continue. D. Bandwidth usage has become a problem. A new application has been implemented to help manage and improve the network. Simply select continue on the message and the video should appear. Answer: D

QUESTION NO: 248 A user states that the print server needs to be reset because they have been unable to print and can see a number of documents pending when looking at the printer in control panel. The technician notices that the real solution is to clear a paper jam in the printer. Which of the following is the BEST response for the technician to give the user? A. Thank the user for their assistance with the problem; however, their solution did not work and inform the user that the company has personnel working on the problem. B. Thank theuser for their concern ask the user open ended questions to see what they think is the problem. C. Tell the user that there are indeed print jobs piling up but that the printer has a paper jam and a technician is in the process of repairing the issue. D. Fix the paper jam and then give the user some reference material so they can research preventative techniques and be more involved in the troubleshooting process. Answer: C

QUESTION NO: 249

A user states that their monitor is acting up and at times the image shakes. The technician checks the asset number and notes that it is one of the last remaining CRT monitors. The company is currently replacing all CRTs with new LCDs. Which of the following is the BEST response? A. Ask the user what they did to cause the shaking images. B. Inform the user of the cause of the problem and tell them the degauss the monitor. C. Tell the user to carry the monitor to thetechnicians desk there they will give them a new LCD monitor. D. Empathize with the user and send thema nt monitor to solve the issue. Answer: D

"Pass Any Exam. Any Time." - www.actualtests.com

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CompTIA 220-701: Practice Exam

QUESTION NO: 250 Management has approved the purchase of uninterruptible power supplies (UPSs) for all workstations. Which of the following is the MOST important factor for a technician to consider when in determining which UPS to purchase? A. Amount of time necessary for the UPS to run in a power outage. B. The physical footprint of the UPS. C. The number and size of all applications running on each workstation. D. The amount of space available at each workstation to place the UPS. Answer: A

QUESTION NO: 251

A user receives the message The security log on this system is full. Only an administrator can log on and fix this problem. The administrator should use which of the following to fix this issue? A. Event Viewer B. SECPOL.MSC C. Windows Security Center D. SECEDIT.EXE Answer: A

Which of the following types of media is considered solid state? A. Tape drive B. Floppy disk C. DVD D. Flash media Answer: D

QUESTION NO: 253 Which of the following types of media is considered optical?

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QUESTION NO: 252

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CompTIA 220-701: Practice Exam A. Floppy B. Blu-Ray C. Biometric device D. Tape Answer: B

QUESTION NO: 254 Which of the following is the correct class address for an IP address of 194.168.10.25? A. Class A B. Class B C. Class C D. Class D Answer: C

Which of the following is a class A address? A. 107.167.34.120 B. 198.45.32.109 C. 129.207.21.65 D. 190.120.87.165 Answer: A

QUESTION NO: 256

Which of the following cable types uses a BNC? A. Fiber B. CAT6 C. Coaxial D. UTP Answer: C

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CompTIA 220-701: Practice Exam QUESTION NO: 257 Which of the following services uses the TCP port 21 by default? A. TELNET B. HTTPS C. SMTP D. FTP Answer: D

QUESTION NO: 258 Which of the following is a Class C address? A. 65.102.1.120 B. 192.168.1.1 C. 125.32.3.132 D. 134.28.1.120 Answer: B

QUESTION NO: 259

Which of the following is created when setting up MAC filtering? A. WPA B. WEP C. SSID D. ACL Answer: D

QUESTION NO: 260 While trying to resolve an issue with wireless connectivity on a users laptop, a coworker starts interrupting the user with an unrelated issue as the user is explaining what is happening on the laptop. Which of the following should the technician do? A. Politely tell the user they can solve the coworkers issue and then contact the technician when they are ready to give their attention to the technician. B. Politely ask the coworker to stop interrupting and ask the coworker to come back at another time. "Pass Any Exam. Any Time." - www.actualtests.com 82

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CompTIA 220-701: Practice Exam C. Tell the user the technician will figure out the problem and fix it they have more important problems to take care of. D. Politely ask coworker to let the user finish their explanation and focus on what the user is saying. Answer: D

QUESTION NO: 261 Which of the following is a loopback address on a computer with an IP address of 192.168.0.12, a subnet mask of 255.255.255.0 and a gateway of 192.168.0.1? A. 192.168.0.0 B. 192.168.0.1 C. 255.255.255.0 D. 127.0.0.1 Answer: D

QUESTION NO: 262

Answer: A,B

QUESTION NO: 263 Which of the following is the correct way to get to the Services MMC Plug-in to see what services are currently running? (Select TWO). A. Right click on the My Computer and select Properties. B. Open Control Panel, open Administrative Tools, double click on the Services icon. C. Click Start>Run and then type in services.msc. D. Click Start>Run and then type inregedit. E. Click Start>Run and then type in regedt32. "Pass Any Exam. Any Time." - www.actualtests.com 83

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A. Right click on My Computer and select Manage. B. Double click the Computer Management icon under Administrative Tools. C. Click Start, type in Run and then type inregedit. D. Right click on the Start Menu and select Properties. E. Click Start, type in Run and then type inmsconfig.

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CompTIA 220-701: Practice Exam Answer: B,C

QUESTION NO: 264 Which of the following is a valid boot device? (Select THREE). A. RAM B. DVD.ROM C. Hard disk D. Tape drive E. Sound card F. NIC Answer: B,C,F

QUESTION NO: 265

Starting Windows XP in Safe Mode will cause which of the following to occur? (Select TWO). A. Windows will not save any file changes while is Safe Mode. B. Windows prevents successful boot and logon from updating Last Known Good Configuration. C. Windows XP will scan all drivers and services to make sure they are all approved and safe to run during boot. D. Windows XP starts basic networking to allow for updating of drivers from the Internet. E. Windows XP uses the minimum set of drivers and services to start the GUI. Answer: B,E

QUESTION NO: 266

Which of the following Windows operating systems has a different user folder path than the rest? A. Windows XPMedia Center Edition B. Windows XP Home C. WindowsVista Ultimate D. Windows 2000 Professional Answer: C

QUESTION NO: 267 "Pass Any Exam. Any Time." - www.actualtests.com 84

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www. D. Change theusers permissions so that they cannot create any potential problems in the future.CompTIA 220-701: Practice Exam Before returning a repaired system to a user. RAID 5 D. RAID 1 C. Inform the user every step that was performed throughout the entire troubleshooting process. Verify full system functionality and implement preventative measures.com Ac tua lTe sts . and outcomes. A.actualtests. E. actions. B. USB 1. Any Time.B QUESTION NO: 268 Which of the following uses data striping to distribute data across multiple disks with no fault tolerance? A. RAID 10 Answer: A QUESTION NO: 269 Which of the following uses multiple disks to create one functional drive with parity spanning all the disks? A. RAID 1 C. Document the system findings.1 "Pass Any Exam. which of the following should be done? (Select TWO). RAID 0 B. RAID 5 D. Inform the user that the computer may not function as it did before the problem occurred.co m 85 . RAID 0 B. Answer: A. RAID 10 Answer: C QUESTION NO: 270 Which of the following interfaces supports only one device per port? A. RS-232 B. C." .

IEEE 1394 B. WEP C.www. SSID D. MAC "Pass Any Exam. Any Time. Modem F. NAT B.11n B.CompTIA 220-701: Practice Exam C. Serial Answer: D. A. NIC E. Parallel D. Bluetooth Answer: A QUESTION NO: 271 On which of the following interfaces should a technician expect to see status light indicators? (Select TWO).com Ac A.co m 86 . SCSI D.actualtests. SSID tua lTe Which of the following is used to control access to a network based on the address hard coded into the NIC? sts .E QUESTION NO: 272 Answer: B QUESTION NO: 273 Which of the following is used to control access to a broadcasted wireless network based on a user supplied key? A." . MAC filtering C. 802. Channel 11 D. PS/2 C.

Security Center E. WPA key B. Press F1 to shift display to the projector. Which of the following could the technician do to send the display to the projector? A.www. Reboot the computer.co Which of the following Windows XP Control Panel applets could a technician use to change a local workstation password? (Select TWO).com Ac QUESTION NO: 276 tua Answer: B." . MAC filtering D. SSID C.C lTe A. Accessibility Options sts . Use appropriate function toggle key to switch display mode. User Accounts C. System B. Any Time. WEP key Answer: B QUESTION NO: 275 A customer connects a projector to their laptop. Administrative Tools D. but no display shows on the screen. C. Go into Device Manager and enable the projector. The projector is turned on.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 274 Which of the following is assigned to broadcast on a wireless network? A. Answer: A QUESTION NO: 277 "Pass Any Exam. B.actualtests. D. m 87 . the system will auto-select the projector on restart.

Verify that all other parts of the system are working properly. Resolves queries for resolution of host names to IP addresses. Secures network Internet traffic through shared key encryption. D. B. Inform the user of every step that was taken so the user can self-repair if the problem occurs again. Return the system to the user. C. Dynamically assigns IP addresses for easy client configuration.44MB Floppy Disk Answer: B. Digital Video Disc B. Answer: C QUESTION NO: 279 A.F QUESTION NO: 280 Which of the following methods can a technician use to find the IP address of a computer? (Select TWO). 1. Answer: C QUESTION NO: 278 After the problem is resolved.www. Compact Disc D.com Ac tua Which of the following media can be MOST affected by magnets and should therefore be kept away from all magnetic fields? (Select THREE). Recreate the problem and reapply the solution to ensure it worked properly. IDE Hard Drive E. D.actualtests. Any Time.CompTIA 220-701: Practice Exam Which of the following BEST describes the function of a firewall? A. which of the following should be the NEXT action according to the troubleshooting theory? A. Solid State Drive F. C. Backup Tape C. Provides security for a network through the use of ACLs." . "Pass Any Exam.co m 88 .D. B. lTe sts .

B. Purchase a fully configured hard drive Answer: A." . select the Hardware tab. XCOPY all files from another computer C. Open Network Connections from the control panel. E. C.CompTIA 220-701: Practice Exam A. Factory recovery partition B. B. D.com D.D.www. Open a command window and runipconfig from the command line. The user selected an alternate hardware profile. Any Time. Open a command window and run net /?from the command line. Which of the following is the MOST likely cause of the problem? A. Answer: A QUESTION NO: 283 When attempting to understand a problem the technician should ask the: A. A. D. user to move so the technician can check the computer for problems. The user accidentally deleted the files. The local user profile is corrupt.E QUESTION NO: 282 A user calls stating that they are missing icons from the Windows desktop and that the My Documents folder is empty. select Status. select Properties. Windows CD installation E. B. Answer: D. Network installation F. and then select the Support tab. The user saved the files to a different location. Right click on My Computer. C. Run the System Configuration Utility from the run line and click on the Services tab.actualtests.co m . right click the Local Area Connection. users coworker to confirm what the user said and verify there is a problem. Installation from Microsoft.com 89 Ac tua lTe sts . and then click on Device Manager.E QUESTION NO: 281 Which of the following are valid installation methods for Windows XP? (Select THREE). "Pass Any Exam.

D. Decreased EMI D. Decreased ESD C. Coaxial Answer: A QUESTION NO: 286 Which of the following is a benefit of using STP cable? A. 328 feet (100 meters) C.co m 90 . Answer: D QUESTION NO: 284 Which of the following is the maximum cable length of a CAT5e? A. ThinNet C. user to state the issue and stop the user when the technician has an idea of how to fix the problem. 100 feet (30 meters) B.com Ac tua lTe sts . 492 feet (150 meters) D.CompTIA 220-701: Practice Exam C. user to explain the problem and listen without interrupting the user. UTP B.www. Increased transfer rate Answer: C QUESTION NO: 287 "Pass Any Exam. Any Time." . Increased RFI B. Fiber D.actualtests. 1076 feet (328 meters) Answer: B QUESTION NO: 285 Which of the following cable types would be used in a 10BaseT network? A.

IDE D. Parallel port "Pass Any Exam.actualtests. Computer Management Answer: A QUESTION NO: 288 Which of the following devices must be terminated at the last device or none of the devices will work? A. Standard TCP/IP port B." . Serial port D. Serial C. Parallel Answer: A Answer: D QUESTION NO: 290 Which of the following ports is commonly used when adding a network printer in Windows XP? A. net use \\ComputerName\ShareName /persistent:NO :F B. Any Time. MSCONFIG B. USB port C. net use F: \\ComputerName\ShareName /persistent:YES tua Which of the following commands will automatically reconnect a network drive as F: after a reboot in Windows XP? lTe QUESTION NO: 289 sts .com Ac A. Task Manager D.co m 91 . net use F: \\ComputerName\ShareName /persistent:NO C.CompTIA 220-701: Practice Exam Which of the following utilities is used to remove programs from startup in Windows XP? A. net use \\ComputerName\ShareName /persistent:YES :F D.www. SCSI B. ASR C.

Bootsect. ISA B.co m 92 . QUESTION NO: 292 Answer: A QUESTION NO: 293 Which of the following slots will support the fastest video card? A. The boot." . System Properties>Advanced>Environment Variables D.inf C. PCIe C. PCMCIA D.dos D.ini that is loaded by the ntldr file that loads the bootstrap process in a system. System Properties>Advanced>Performance Settings>Advanced B.txt B. Where would they find this setting? sts .CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 291 Which of the following Windows XP system files would a technician edit to change which operating system loads by default when multiple operating systems are installed? A.ini file is an editable text file with one or more lines that reference partitions to boot to. Any Time. System Properties>Advanced>Startup and Recovery Settings tua lTe A technician needs to increase the paging file size on a Windows XP system.com Ac A. Sysprep.ini Answer: D Explanation: To configure dual-boot computers. Boot. AGP Answer: B "Pass Any Exam.actualtests. System Properties>General C. you need to edit the boot. Ntbtlog.www.

Blocking harmful network traffic C. Which of the following is MOST likely the cause? A.www. ISP D. A new security update is available for download. Any Time. Storing passwords B. B. D. Answer: D QUESTION NO: 295 Which of the following is the BitLocker utility used for? A." . The speaker wires were disconnected while cleaning. Hostname B.CompTIA 220-701: Practice Exam QUESTION NO: 294 A user calls and reports that after the cleaning crew left they started hearing beeping from under their desk. SSID Answer: D QUESTION NO: 297 Where can a technician find information relating to common problems or concerns on a Windows XP computer? "Pass Any Exam.co m 93 . Default gateway C.com Ac tua lTe sts . Encrypting hard drives Answer: D QUESTION NO: 296 Which of the following identifies a wireless network when looking at available access points? A. C. The default printer is out of paper or offline.actualtests. Securing wireless access points D. The UPS is disconnected from the wall.

D. the functionality of the rollers was impaired and therefore ceased to transfer properly. An infallible method which binds a signature to a message D.www. The situation was caused by irresponsible users that spilled coffee in the bottom tray. Right-click My Computer > Help and Support B. RG-58ThinNet D. CAT6 B. The paper jam was caused by moisture in the paper tray.co m . Right-click Taskbar > Help and Support Answer: B QUESTION NO: 298 After a technician repairs a printer problem.com 94 Ac A. Email applicationadD. Requires the receiver to have access to thesenders private encryption key "Pass Any Exam. Start > Help and Support C." . Start > Programs > Accessories > System Tools > Help and Support D.actualtests. Any Time. Due to condensation within the lower tray assembly. B. QUESTION NO: 299 Answer: D QUESTION NO: 300 Which of the following BEST describes digital signatures? A.CompTIA 220-701: Practice Exam A.in which adds the signature block to all email messages C. CAT5e C. RG-8ThickNet tua Which of the following copper cabling is BEST to use if data rate speed is not an issue and the segment length must be 1640 feet (500 meters) long? lTe sts Answer: A . Which of the following is MOST appropriate? A. Cryptographic mechanism that identifies the sender as well as the message integrity B. C. the customer asks for an explanation the cause of the problem. The process of removal is so complex that only those certified for repair should attempt to resolve.

D.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 301 Which of the following is a benefit of using a password generator? A. 4GB C. Any Time. Generators create new passwords every time a user signs in to prevent social engineering. 128GB sts . Generators eliminate ausers tendency to create passwords that can be a security liability. C. 2GB B.com Ac tua lTe A. Generators extend the requirement to periodically change passwords. Generators eliminate the requirement to establish log-in attempt limitations.www. Allows a LCD projectors output to display on a laptops screen B. Allows digital video and audio to a variety of devices Answer: B QUESTION NO: 304 Which of the following components should be in contact with thermal compound? (Select TWO). Allows analog video output to a variety of devices C. B. "Pass Any Exam. 8GB D.actualtests.co Which of the following describes the random access memory limitations with Vista 32-bit operating system? m 95 ." . Allows digital video to a variety of devices D. Answer: D QUESTION NO: 302 Answer: B QUESTION NO: 303 Which of the following describes the S-video mini-DIN connector on laptops? A.

Standoffs C. CPU E. Motherboard B. Daughterboard Answer: B QUESTION NO: 306 Which of the following Internet connectivity methods MOST commonly uses the PPPoE authentication method? A. Satellite Answer: C QUESTION NO: 307 In which of the following locations can a browser pull files in order to avoid pulling them from the Internet? "Pass Any Exam." . Installing any additional standoffs may prevent the motherboard from being seated properly in the computer case. Cable C. sts .www.D QUESTION NO: 305 Which of the following components prevents a motherboard from making electrical contact with the case it is in? A.com 96 Ac tua lTe Explanation: Plastic and metal standoffs are used to mount the motherboard and to prevent it from touching the metal portions of the case. Capacitors Answer: C.co m . Heatsink D. Riser cards B.actualtests. Dial-up B.CompTIA 220-701: Practice Exam A. You should install only the standoffs that align with the holes in the motherboard. Fan C. Screws D. DSL D. Any Time.

1. 172. 169.0. Malicious software that monitors Internet surfing habits B. Malicious software attached to another piece of software D.25 C. Browser Plug-Ins C. Temporary Internet Files B.actualtests.com Ac tua A.254.0. Any Time.co m 97 .168. Malicious software that is self-replicating and self-propagating B.www.15 B.0. Malicious software that is self-replicating and self-propagating C. Downloaded Program Files D. Malicious software that changes theusers home page C.0.CompTIA 220-701: Practice Exam A. Malicious software attached to an incoming email lTe sts QUESTION NO: 309 . Windows Temporary Files Answer: A QUESTION NO: 308 Which of the following addresses would be assigned by APIPA? A. 192.15 Answer: A Which of the following BEST describes a Trojan horse? Answer: C QUESTION NO: 310 Which of the following BEST describes a worm? A. 10.16. Malicious software attached to another piece of software D.15 D." . Malicious software that monitors Internet surfing habits Answer: A "Pass Any Exam.

Debugging Mode B. This option saves the last functional state of the system when the system booted perfectly and allows you to restore back the system to the previous state when some problem occurs and system is unable to boot normally. Any Time. you would choose the Last Known Good Configuration advanced startup option. Capture card Answer: A QUESTION NO: 313 An external hard drive installation has caused a system to crash. Safe Mode with Command Prompt C.www. Ability to detect and correct single bit errors in memory D. USB hub C. KVM B. Active Directory Restore Mode Answer: C Explanation: In Windows 2000 to get back to your previously functioning environment after an incorrect driver installation. Which of the following would be the BEST startup selection? A. Ability to detect hardware incompatibilities and resolve them C." . "Pass Any Exam. Last Known Good Configuration D. Ability to use varying levels of voltage for power saving Answer: C QUESTION NO: 312 Which of the following devices would enable a user to use multiple computers with a single monitor? A.actualtests.com Ac tua lTe sts . Ability to bypass the IRQ channels to work directly with the CPU B.co m 98 .CompTIA 220-701: Practice Exam QUESTION NO: 311 Which of the following BEST describes the function of ECC in a RAM module? A. Graphics adaptor D.

802.co m 99 . C.11b wireless card Answer: B QUESTION NO: 315 A system is malfunctioning and the technician has asked the user about any recent changes to the system. Update all software to determine if this corrects the problem. 802.11n wireless card C.11g wireless card B. C. B. 802. Restore the backup to a new hard drive. Run a power supply test. What is a bluescreen message? How should the technician respond? "Pass Any Exam. Check the security log for error codes.11a wireless card D. Run a backup routine. Apply the latest service pack.www.actualtests. D. Answer: A QUESTION NO: 317 A customer receives a bluescreen message. Boot into Safe Mode. Answer: B QUESTION NO: 316 A.com Ac A technician has asked a user about any recent changes to a system and was able to backup all the important data prior to troubleshooting. The customer asks the technician." . D.CompTIA 220-701: Practice Exam QUESTION NO: 314 A technician is upgrading a computer for a customer that wishes to have faster than 54MB/s wireless LAN connection. Any Time. 802. Which of the following standards should the technician upgrade to? A. Which of the following should the technician do NEXT? tua lTe sts . Create a checklist of the most likely issues. Before the technician performs any diagnostics which of the following actions should the technician take? A. B.

co m . C. Tell the customer that abluescreen is another name for stop error. In the office they want to use a 24 LCD monitor.com 100 Ac tua lTe sts . B. and a regular mouse without having to connect all of the devices each time. Under powered fan B.www.actualtests. Explain that it is a message that assists in identifying problems based on the error code.CompTIA 220-701: Practice Exam A. Which of the following is MOST likely causing the sound? A. Docking station B. Network Hub "Pass Any Exam. Any Time. Explain that it is difficult to tell what is wrong without accessing the Microsoft Knowledge Base and looking up the specific code. RSA keys D. Logical Token B." . Daisy chain C. Failed fan C. System clock feature D. Tell the customer that abluescreen message means their data is lost and the operating system needs to be updated. Pad locks C. Cable locks Answer: D QUESTION NO: 320 A customer has a 12 laptop computer. Failing hard drive Answer: D QUESTION NO: 319 Which of the following will BEST prevent theft of monitors and laptops? A. D. Which of the following will allow this functionality? A. full size keyboard. Answer: A QUESTION NO: 318 A technician hears a sound that resembles a ticking clock coming from a system.

SCSI drive with properly terminated ends Answer: C QUESTION NO: 322 A. Which of the following can be installed to accommodate the customers request? A. Crossover cable Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. A testing protocol to verify the strength of a security infrastructure using mock intrusion attacks. QUESTION NO: 321 A customer states they want a new hard drive that is resistant to shock. NetBEUI Answer: B.co m 101 .www. SATA hard drive with a rubber gasket C. A private network between two computers using wireless cards without using a wireless access point between them. PATA hard drive B. "Pass Any Exam. and bays for storage devices. Solid state hard drive D. IPX/SPX D. B. DHCP C. Any Time. connectors for peripheral devices. lTe sts . DNS E. It provides slots for expansion cards.CompTIA 220-701: Practice Exam D.D QUESTION NO: 323 Which of the following BEST describes what a VPN is? A." . Once a portable computer is inserted in a docking station it behaves like a desktop computer.actualtests. AppleTalk B.com Ac tua Which of the following is part of the TCP/IP network configuration? (Select TWO).

Nothing else should be plugged into the UPS under a user's desk.C. Monitor C.co m 102 . Laser Printer B. Use the Windows XP Professional for SATA card support feature when installing Windows.com Ac tua lTe sts . D. Answer: D QUESTION NO: 325 Which of the following should be plugged into a UPS located at a users desk? (Select THREE). Laptop AC Adapter D. D. C. PCIe C.www.actualtests. Disable the system BIOS so the SATA card can take boot precedence. Vacuum Cleaner F. A secured line of communication between two points through a public network. AGP "Pass Any Exam. A. B. Press F6 when prompted to load the additional drivers. QUESTION NO: 326 Which of the following slot types has the GREATEST peak bandwidth? A.F Explanation: He should plug in the monitor. the AC adapter of the laptop and the computer. Computer Answer: B. ISA B. Any Time." . Create a utilities partition on the hard disk prior to OS install. which of the following must be performed for the installation to be successful? A. Answer: C QUESTION NO: 324 When performing a Windows installation on a computer that has its hard drives connected to a new SATA card. Portable Heater E.CompTIA 220-701: Practice Exam C. A networking protocol used for the propagation of virus data to ensure anti-virus is up to date.

Spyware D.actualtests.co m . Bluetooth 2. Which of the following is this an example of? sts . Edit the config. D. QUESTION NO: 328 Answer: A QUESTION NO: 329 Which of the following wireless technologies has a maximum range of 30 feet (9 meters)? A. Press F8 after POST but before Windows begins to load. B. power cycle the system. 802. It says that they need to login and change their old username." . Infrared D.www. password along with all of their account information.0 C.11a Answer: B "Pass Any Exam. Answer: B Explanation: To access the advanced startup options in Windows Vista and Windows XP you need to press F8 during the first phase of the boot process. Midway through Windows loading.com 103 Ac A. Botnet attack C.sys file that is located on the root directory. C. Phishing B. 802. Enter System Configuration Utility and select Startup Menu.11b B. PCI-X Answer: B QUESTION NO: 327 Which of the following is the proper way to enter the Windows Advanced options menu? A. Any Time.CompTIA 220-701: Practice Exam D. Trojan tua lTe A client receives an email stating that their online auction has been compromised.

Serial D. "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 330 Which of the following I/O devices can be daisy chained together. SCSI C. RJ-45 D. Any Time. ST . Parallel Answer: B QUESTION NO: 331 Answer: A QUESTION NO: 332 A.co Which of the following connectors would plug into a 56K dial-up modem? m 104 .www. which of the following can the technician use to stop a program from loading at startup? (Select TWO). From the start command window D. which of the following locations can a programs executable file be typed in and launched from? tua lTe sts A. but has to be terminated at the last device? A. BNC C. USB B.actualtests. From the system configuration utility B." . From the MMC snap-in C.com Ac In a Windows machine. RJ-11 B. From Administrator tools in the control panel Answer: C QUESTION NO: 333 In Windows XP.

type CMD in the run line.co m . Performance Monitor D. B. type print lpt1 in the box. Inform the user that there is no record of the prior call. C. Can I redirect your computer to a network printer until a technician can repair the problem? B. Net stop Answer: B. Inform the user that a technician will be out to resolve their problem shortly.actualtests. Answer: A QUESTION NO: 335 A user reports that they have not heard from the help desk since calling in a problem two days ago. Which of the following is the BEST response? A. Select Start. Unplug the power cable. D. Leave the unit powered up so that any issues with cleaning can be immediately realized. D. "Pass Any Exam.D QUESTION NO: 334 A corporate office user reports that they are unable to print to a locally connected printer. Close existing ticket and open a new trouble ticket for the user. Inform the user that the problem will be escalated to a supervisor for resolution. when the black window opens.com 105 Ac tua lTe sts .www. hold the can upright and spray. Any Time. Have you removed and replaced the printer drivers already? C. Unplug the power cable. Registry C. MSCONFIG E. B. C." . remove the cover. Which of the following is the BEST response from the technician? A. remove all the components inside the case and spray each one separately. I will dispatch a technician as soon as possible but there are a number of jobs ahead of you. Answer: D QUESTION NO: 336 Which of the following is the proper technique for cleaning the inside of a desktop computer with a can of compressed air? A. Event Viewer B.CompTIA 220-701: Practice Exam A.

Operating system does not recognize the additional memory. Disconnect all external devices. C. "Pass Any Exam. Wait until the main battery is exhausted and then remove. the BIOS only reports the original memory amount. Memory size needs to be adjusted in Device Manager. The technician removed the external power adapter and held the power button down for ten seconds but the problem still exists. Any Time.actualtests. sts QUESTION NO: 338 . hold the can upside down and spray. A.CompTIA 220-701: Practice Exam D. Memory mismatch. D. Which of the following are the MOST likely issues? (Select TWO). GrounD. remove all components.D Answer: A. Which of the following should the technician do NEXT? A. D. Anti-magnetic screwdrivers F. C.www. Memory brand is different than the computer. B. B. remove the cover. Remove the CMOS battery. E. Unplug the power cable.fault isolation outlet C." .co m . Anti-static wrist strap D.E QUESTION NO: 339 A user reports that their laptop has frozen up and will not shut down or log off. Remove the internal main battery.com 106 Ac A. tua lTe Memory was added to a Windows laptop and upon booting up. Memory is defective. Thermal transfer compound B. Answer: C QUESTION NO: 337 Which of the following tools can protect a workstation against ESD? (Select TWO). UPS Answer: C. Anti-static mat E.

When traveling to other countries C.actualtests.com Ac tua lTe sts A. When putting a PC into long-term storage B. A. RAM Answer: C QUESTION NO: 343 Which of the following adapter cards should be installed so a PC can use RAID? (Select TWO). Answer: A QUESTION NO: 341 Answer: B QUESTION NO: 342 Which of the following stores information for faster access on a CPU? A. Front side bus B. Replace the fan. Cache D. C. Continue using the power supply until it fails.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 340 The fan on a power supply is not working. USB "Pass Any Exam. Verify the voltage powering the fan. When installing more powerful components .www. B. Any Time. Replace then entire power supply. Which of the following is the BEST course of action? A." . When troubleshooting power issues D. Removable storage C.co In which of the following situations would a voltage switch on a power supply need to be changed? m 107 . D.

SATA C. Toner sticks to photoconductive areas on a drum.D QUESTION NO: 344 Which of the following BEST describes how a thermal transfer printer works? A. D. B.com Ac tua lTe sts QUESTION NO: 345 . Any Time. Heat from theprinthead boils a water-based ink. Heat from theprinthead transfers an image onto the paper. Heat from theprinthead melts the ink onto the paper. Toner sticks to photoconductive areas on a drum. IEEE 1394 Answer: B.actualtests. Small wires strike and transfer ink from a ribbon. D.CompTIA 220-701: Practice Exam B. C. B. Answer: C Which of the following BEST describes how an impact printer works? A. SCSI E. Serial D. Small wires impact and squeeze ink from a ribbon." .co m 108 . Nickel cadmium cell D. Heat from theprinthead boils a water-based ink. Answer: B QUESTION NO: 346 Which of the following is the MOST likely power source for a desktop computer? A. Switching-mode power supply B. Linear power supply C.www. Lithium ion cell Answer: A "Pass Any Exam. C.

IMAPI Answer: B QUESTION NO: 349 A user wants to add an additional network connection to their laptop. sts . SATA B. 24x B. SODIMM D.www. ODBC B.ROM can be read? A.actualtests.co m . the technician finds the customer extremely angry that it has taken "Pass Any Exam. ACPI C. Although the technician has immediately responded to the dispatch. AGP C.CompTIA 220-701: Practice Exam QUESTION NO: 347 Which of the following is the maximum speed at which a standard CD. 52x Answer: D QUESTION NO: 348 Which of the following hardware features controls power management? A. IRQ D. Any Time.com 109 Ac tua lTe Explanation: : To define power management in laptop computers. 48x D. 32x C. It was introduced in 1996 and is an extension of the system BIOS." . you need to use ACPI standard. Which of the following bus slots will a laptop MOST likely have available to support a new NIC? A. PCMCIA Answer: D QUESTION NO: 350 A technician arrives to resolve a customer issue.

document the situation and inform management that thecustomers behavior was undesirable. Answer: A QUESTION NO: 351 Answer: B QUESTION NO: 352 An end user states that they are unable to connect to their home wireless network from their laptop. Upon closure. MAC filtering is preventing the computer from connecting to the network. C. B. Document the issue including findings. The wireless network card has been disabled by the hardware switch. Contact the dispatch team immediately and request to speak to a manager to determine the breakdown in response time. to ensure that the keyboard is still functioning. B.actualtests. Empathize with the customer then focus on completing the task in an expedited manner. Make sure the customer is aware that the current service level agreement allows for an eight hour response. Recent provider upgrades have changed the wireless specification from 802. Answer: B "Pass Any Exam.www. D. Which of the following should be the technicians NEXT troubleshooting step? . Report the incident to thecustomers manager. Which of the following is the BEST course of action for the technician to take to resolve the issue? A. B. D. but now they are unable to see the network at all.com Ac tua A. Which of the following is the MOST likely cause for the problem? A. C. Ask another technician to verify that the findings are correct. C. The wireless network is not properly configured. lTe sts A technician has replaced a failed keyboard that was full of debris. actions taken and the outcome. Empathize with thecustomers urgency and explain that there have been problems with the call tracking system for weeks. document the situation and inform the manager that the customer was not happy with the response time. They were able to connect without a problem the day before.co m 110 . Upon closure." . Focus on completing the task in an expedited manner.11n. The technician then explained to the customer the importance of keeping a clean area around their computer. Follow up with the customer at a later date.CompTIA 220-701: Practice Exam over four hours for a response. D. Any Time.11a to 802.

the customer asks what the tube of paste that came with the CPU is used for. It prevents voltage from shorting out the CPU. Everyone else is able to print to the color printer without a problem.www. Firewall B. Thecustomers permissions have changed and needs to be an administrator to print color. D. The DHCP service needs to be restarted on the client computer. sts . C. Which of the following is the correct explanation of the paste? m QUESTION NO: 354 111 . Modem Answer: B QUESTION NO: 356 Which of the following is a private IP address and will not be routable on the Internet? "Pass Any Exam. Answer: C Answer: D QUESTION NO: 355 Which of the following devices should be added to a network to support full-duplex communications? A. Any Time. It prevents theft by covering the values written on the CPU. Since returning the customer is only able to print to the black and white printer.CompTIA 220-701: Practice Exam QUESTION NO: 353 A customer states that they are no longer able to print to their color network printer. The print spooler service needs to be restarted on the client computer. C.co When installing a new CPU for a customer." . It keeps the new CPU from falling out of the socket. B.com Ac tua lTe A. Which of the following is the MOST likely cause for the customers issue? A. The printer address has changed and the customer needs to remap their printer. It assists in keeping the CPU cool. The customer was able to print and then left on vacation. B. Switch C.actualtests. D. Ethernet hub D.

Daily Answer: A QUESTION NO: 358 When working on an older machine a technician notices that when the resolution is increased the number of available colors drops to 16-bit from 32-bit. Incremental B.16 C. Which of the following backup type should be selected? A.1. Which of the following is the MOST likely cause of this? A.www. Copy C.CompTIA 220-701: Practice Exam A." . A copy backup backs up the selected files and does not mark the files as archived.1. 8. The backup should clear the archive bit for each file.1.15. Not enough free space on the hard drive C. Full D. 206.9.com Ac tua lTe Explanation: You should run an incremental backup as this only backs up files that have changed since the last backup and marks the files as backed up by clearing the archive bit.1. 176.23 Answer: B QUESTION NO: 357 A technician wants to configure a tape backup to run every evening that will only archive files that have changed since the last tape was run. Any Time. A full backup backs up all the files on the disk. these files are then marked as archived.co m 112 . The monitor needs to be replaced with a newer model Answer: A QUESTION NO: 359 "Pass Any Exam. Graphics card jumpers need to be reconfigured D.3 B. 192.1. Limited amount of memory for the display adapter B. sts .7 D.actualtests.168.

B.CompTIA 220-701: Practice Exam The term quad core implies that a CPU: A. D. Answer: C QUESTION NO: 362 SSL technology is used to: "Pass Any Exam.co m 113 . However.actualtests. Answer: D QUESTION NO: 360 A dual core CPU has: A.www. Hear what the customer has to say without interrupting if it will not take an excessive amount of time. two separate processing units. twice the amount of cache. D. C. Which of the following would be the MOST appropriate action of the technician to take? lTe sts . B. D. The technician should ask the customer to repeat the problem several times so they can verify all of the facts. C. Answer: C QUESTION NO: 361 A. C. the customer is not done describing all their symptoms. has twice the cache of a dual core processor. requires memory to be installed four units at a time. Any Time. has two error correcting and checking units. the technician knows what the solution is. is clocked four times faster than a normal unit. B. has four integrated processing units. Wait until the customer is finished thenrefer them to a website so they can find the resolution and implement any preventative techniques so the problem does not appear again.com Ac tua While a customer is describing a problem to a technician. Politely tell the customer that the solution is known and that no other symptoms need to be discussed. double the number of pins." .

prevent unauthorized login attempts. C. encrypt the contents of a hard disk. "Pass Any Exam.co m 114 . Which of the following would BEST resolve this issue? A. C.actualtests. Any Time. Replace the mouse.www. Unplug the laptop Answer: A QUESTION NO: 365 A user states that when using a tablet PC the mouse icon does not move to the exact location when pointing to the screen. D. Calibrate the touch screen. Reinstall the mouse drivers. The print spooler can catch any loose clothing.CompTIA 220-701: Practice Exam A. provide remote assistance to users. Answer: B QUESTION NO: 364 Which of the following BEST prevents electrostatic discharge when working on a laptop? A. B. A UPS D. The laser will be hot. The printer must be repaired immediately as it is in production and cannot be taken down for a long period of time. B. A wrist strap B. D.com Ac tua lTe sts . Answer: C QUESTION NO: 363 A technician is observing a laser jet printer that is jamming." . B. D. C. Nonmetallic tools C. Replace the touch screen. Which of the following safety precautions must the technician be aware of before repairing the printer? A. The print fuser will be hot. The ink carriage might move. secure communications with websites.

B. ipconfig B.actualtests.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 366 A customer is talking to the technician about an update that occurred a while back and has no relationship to the problem at hand. D. Ask the user about where information on that update was released. Which of the following is the BEST way to respond the customer? A.com Ac tua A. Post notices around the building. C. Email the users about the update." . D. QUESTION NO: 367 Answer: B QUESTION NO: 368 A mandatory update is going to be released to the users on the network that will reboot the workstations during lunch hours. Which of the following would be the BEST way to communicate the mandatory update to the users? A.www. Disregard the statement and continue to resolve the new issue. msconfig lTe sts Which of the following command line tools would be BEST to use if a technician wants to see if a printer is on the network? . Answer: C "Pass Any Exam. State that the update has no relationship to the new issue and continue implementing a solution. Any Time. C. Stop the mandatory update.co m Answer: C 115 . Wait until the customer completes their statement andexplain how to resolve the new issue. Install the update without notice. ping C. B. telnet D.

Any Time. Ignore the call and call back afterwards. Backup registry file C. Ask the customer for permission before answering the call. Install Windows Updates.actualtests. Control Panel>Configuring Desktop B. C." . a PC displays MISSING NTLDR. B. Display Settings>Advanced Settings D. Step outside and answer the call. Display Settings>Resolution Answer: C QUESTION NO: 372 Using regedit. D.CompTIA 220-701: Practice Exam QUESTION NO: 369 A technician is on a service call and notices that a friend is calling.com 116 Ac tua QUESTION NO: 371 lTe Answer: C sts A. C. Remove any incompatible hardware. B. Which of the following is the BEST course of action? A. Clear any removable disks from all drives and start-up PC. D. Which of the following is the FIRST procedure that a technician should carryout to correct this error? . Disable plug and play in the BIOS. how can the registry backup before changes are made? A. Save registry file "Pass Any Exam. Export registry file B. . Control Panel>Services C.co m When attempting to boot-up. Answer: B QUESTION NO: 370 Where can a technician configure multiple monitor displays in Windows Vista? A. Answer the call and then resume work.www.

Install a wireless PCMCIA card." . Start>Settings>Control Panel>Speech D. Start>Settings>Control Panel>System>Hardware C. Start>Settings>Control Panel>Sounds and Audio Devices>Audio B. 9-pinD. Activate infrared ports in the BIOS.co m Answer: B 117 . 15-pin D. Which of the following would be the BEST method? A. Start>Settings>Control Panel>Sounds and Audio Devices>Sounds lTe sts To record audio using a microphone attached to a computer running Windows XP. Update the firmware in LAN adapter. 6-pin Mini-DIN Answer: A "Pass Any Exam.11g network connectivity to a laptop. C. shell E.com Ac tua A.CompTIA 220-701: Practice Exam D. Any Time.actualtests. RJ-45 C. Import registry file Answer: A QUESTION NO: 373 A technician needs to add 802.www. B. Install a Bluetooth USB adapter. D.shell B. QUESTION NO: 374 Answer: A QUESTION NO: 375 Which of the following is the MOST common form of a serial port? A. which of the following locations would provide access to adjust the input levels? .

bat C. Workstation D.com 118 Ac tua QUESTION NO: 378 lTe Answer: A sts A.actualtests. Task Scheduler C. The user does not have the correct printer driver. One of the memory modules has 168 pins. SDRAM Answer: D QUESTION NO: 377 Which of the following is the NEXT phase after POST? A. Which of the following is the MOST likely cause of the problem? A. SODIMM B. Any Time. DDR RAM D. Which of the following services is MOST likely causing the issue? . Kernel loading phase Answer: C QUESTION NO: 379 An end user that travels between multiple offices reports that they are having trouble printing a report to a USB connected printer. Autoexec. RIMM C. Which of the following is the memory type? A.CompTIA 220-701: Practice Exam QUESTION NO: 376 A technician needs to identify the type of memory in use by a computer. nothing happens. "Pass Any Exam. Logon phase B.www.co m An end user reports that anytime they try to print locally. Print Spooler B. Network . Boot loader phase D." .

The report is not formatted to use USB. There is no display on the monitor and the PC shuts off following the beep. Run theipconfig /all command. "Pass Any Exam.co m 119 . The technician runs winipcfg from the command line but receive an error that this is not a recognized command. Error correcting memory making data adjustments C. C. Which of the following is the MOST likely problem? A. The monitor has failed. B. Any Time. System fan is rubbing against the fans housing Answer: C Answer: A QUESTION NO: 382 A user reports their PC beeps when it is turned on. Modify the path variable to include the location of winipcfg. The operating system is corrupt. The hard disk drive has failed. B.exe. The CPU has dislodged from its socket.www. Run theipconfig /registerdns command. The user does not have the correct network drivers. Install the support tools from the Windows XP CD. Which of the following should the technician do? sts QUESTION NO: 381 . Power supply warming or cooling B.com Ac A. C. Hard drive is failing D. D. Answer: A QUESTION NO: 380 An end user reports that they hear a clicking noise that becomes more frequent when they save files." .actualtests. D. Which of the following is the MOST likely cause of the noise? A. D. C. The printers USB port is not compatible. tua lTe A technician is trying to determine the DNS server address being used by a Windows XP workstation.CompTIA 220-701: Practice Exam B.

D. Any Time.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 383 A user reports a problem with their PC after a technician installed a second hard drive and an additional CD. Which of the following is a BEST practice to ensure that the companys data is protected? A. Repartition the hard drive.com 120 Ac tua lTe A. Use a low level format. Answer: D QUESTION NO: 384 Answer: B QUESTION NO: 385 A technician has been asked to assist with the disposal and recycling of the old computers. Use the format command. Upgrade the power supply. Upgrade the device drivers for both components. B. Safe Mode sts Which of the following can limit specific devices from being able to connect to a small office home office (SOHO) network? .ROM drive. B. Use thefdisk command." . C. Create two hardware profiles. DNS D. but either device will function if the other is disconnected. MAC filtering C.co m .actualtests.www. D. Sometimes either or both devices fail to function. C. Answer: B QUESTION NO: 386 "Pass Any Exam. Which of the following should the technician do? A. enable one of the new devices in each profile. ISDN B. Install additional ribbon cables.

Which of the following is the MOST likely cause of the error? lTe QUESTION NO: 388 sts Answer: B . Installing the fastest memory available B. Program Files B. The BIOS must be set to auto-detect the hard drive.CompTIA 220-701: Practice Exam Which of the following is the default installation folder for user installed programs in 32-bit Windows XP Professional? A. the technician verifies that the hard drive is being correctly recognized by the BIOS. Documents and Settings D. Dual independent bus architecture B.com Ac tua A user reports that their computer will not boot and is displaying a non-system disk error message. B. DDR2 RAM "Pass Any Exam. The user has placed a non-bootable floppy diskette into the diskette drive. The hard drive has failed. D. Windows C.co m 121 . Installing more memory of the same type and speed C." . Root Answer: A QUESTION NO: 387 Which of the following will give the BEST results when adding additional memory modules? A. Installing the newest memory available D. Installing same memory type but at a slower rate of speed A. The hard drive jumpers are configured incorrectly.actualtests.www. Any Time. While troubleshooting. Answer: B QUESTION NO: 389 Which of the following technologies allows a single processor to handle two sets of processing instructions at the same time? A. C.

Hyperthreading D. Any Time.com Ac tua lTe A. IEEE 1394 D. MMX technology Answer: C QUESTION NO: 390 Which of the following cable types is MOST commonly used to support dial-up networking? A.pair copper wire D. Coaxial Answer: A QUESTION NO: 393 "Pass Any Exam.pair copper wire B.www. Fiber optic B. Fiber optic C. IEEE 1394 C.CompTIA 220-701: Practice Exam C. Coaxial QUESTION NO: 391 Answer: D QUESTION NO: 392 Which of the following cable types has an RJ-45 connector? A.actualtests." . Fiber optic B. UTP sts Which of the following cable types is MOST commonly used for a LAN within a building? . TwisteD. IEEE 1394 C. Coaxial D.co m Answer: C 122 . TwisteD.

" . LC C. TCP/IP "Pass Any Exam.com 123 Ac tua lTe sts . ISA slot D. RJ-45 B.co m .actualtests. Docking station B. Non-ECC C. Dual channel B. Hyperthreading Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. connectors for peripheral devices. Non-parity Answer: C QUESTION NO: 395 Which of the following is used to add expansion capabilities and additional ports to a laptop? A.www. Once a portable computer is inserted in a docking station it behaves like a desktop computer. Any Time. QUESTION NO: 396 Which of the following protocols is used to create a personal area network (PAN)? A. Express bus C. ECC D. and bays for storage devices. RJ-11 Answer: D QUESTION NO: 394 Which of the following memory types is able to correct memory errors? A. It provides slots for expansion cards.CompTIA 220-701: Practice Exam Which of the following connectors is MOST commonly used to support dial-up networking? A. SC D.

802. Bluetooth Answer: D QUESTION NO: 397 Which of the following features allows a single CPU to be reported to the operating system as two CPUs? A.co m 124 . C. 64-bit Answer: C Which of the following locations BEST describes the correct placement of thermal compound? A. 802. Dual Inline Package (DIP) B.11n D. Answer: A "Pass Any Exam. B. In the socket of a component C." .11a C. Hyperthreading D. L2 cache C. Any Time. On the outside of a heat sink B. Data encryption would be more secure over wireless connections. On top of a component D. The access point would now transmit on only one channel. D.com Ac tua lTe sts QUESTION NO: 398 . A user would need to manually type the SSID to connect.actualtests.CompTIA 220-701: Practice Exam B. Data encryption would be less secure over wireless connections. Between a component and a heat sink Answer: D QUESTION NO: 399 Which of the following should the technician expect when disabling SSID broadcast? A.www.

0.com 125 Ac tua lTe sts .co m . Windows Multi-user Interface Pack Answer: C QUESTION NO: 402 Which of the following below is a valid default subnet mask for a Class A network? A. Which of the following troubleshooting techniques should be used NEXT to help the technician establish a theory of probable cause for the users new computer problem? "Pass Any Exam.255. 255.255.255. 255.0.0 D. QUESTION NO: 403 A user reports that their USB device has stopped working." . 255. 255.0 B.www. Windows Multilingual Interface Pack D.255.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255. Upgrade retains user settings C. Clean install formats the drive Answer: B QUESTION NO: 401 Which of the following must be configured to allow full viewing of all menus and dialog boxes for multiple languages in Windows XP? A.0. Applications need to be reinstalled with an upgrade D. Windows Language Wizard B. Windows Multiple Language Keyboard Pack C. Upgrade formats the drive B.0.CompTIA 220-701: Practice Exam QUESTION NO: 400 Which of the following is the BEST reason to use an upgrade over a clean install in Windows XP? A.1 C.255.actualtests.0. Any Time.0.

com 126 Ac A. Determine if changes have been made that could have caused the problem. a user has the ability to customize translucent windows called: lTe sts . tua In Windows Vista Ultimate. Answer: A QUESTION NO: 404 Which of the following should the technician use to display . Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide protected operating system files C. Windows Explorer>Tools>Folder Options>View tab>Select Show hidden files and folders D. seeing windows. three-dimensional viewer. BIOS B. Any Time.actualtests.www. D. B.mp3 at the end of mpeg layer 3 file names in Windows XP? A. C.CompTIA 220-701: Practice Exam A. RAID D. Determine how long before the user is due for an upgraded system." . aero glass. Determine if any other users are affected by the problem.co m . D. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide extensions for known file types B. CPU "Pass Any Exam. Windows Explorer>Tools>Folder Options>View tab>Check Hide protected operating system files Answer: A QUESTION NO: 405 Answer: C QUESTION NO: 406 In which of the following does the level 1 (L1) cache reside? A. RAM C. B. Determine how long the user has had the problem. C. floating bars.

Differential D. The technician has validated the problem and suspects that the application needs to be reinstalled.co m 127 . Higher response time B.actualtests." . Answer: C "Pass Any Exam. B. D.www. Which of the following is the NEXT step that the technician should take? A. Document all issues. A. C.C QUESTION NO: 408 Answer: D QUESTION NO: 409 A user in a SOHO is having problems with a software application. Support different resolutions D. Establish a plan of action to resolve the problem. Incremental B. The user has asked that a full backup be run every day. Any Time. Limited display size C. Normal lTe sts A technician is asked to setup a scheduled daily backup of a specific computer using the built-in backup utility in Windows XP. Which of the following types of backup should the technician select? . Perform a backup before making any changes. findings and solutions. To support active desktop E.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 407 Which of the following are reasons a user will utilize an external display with a laptop? (Select TWO).com Ac tua A. Daily C. Limited bandwidth Answer: B. Establish a theory of probable cause.

Which of the following utilities should the technician run? A. Document their findings and the actions taken. Which of the following should the technician do NEXT? A. Call their manager and report the status of the issue.CompTIA 220-701: Practice Exam QUESTION NO: 410 A technician has been troubleshooting a users problem with their CD.actualtests. Develop a plan to get the drive replaced. C. Which of the following should the technician do NEXT? A. A technician arrives and ensures that the users hardware and video card meet the minimum requirements of the game. Call their manager and report the status of the issue. The technician wants to check the DirectX version installed on the PC to ensure that it is the most current.com Ac tua lTe sts . D. B. Answer: D QUESTION NO: 411 A technician has just replaced a users defective CD. dxdiag Answer: D Explanation: To test the DirectX functionality. Run a backup of the system. ipconfig C. Question the user and make sure that they have not made any changes to their system recently. Further troubleshoot the defective drive to determine if the problem is covered by the warranty." .ROM drive and has tested and found that the drive is defective. D. you need to use the DxDiag utility (DirectX Diagnostics). C.ROM drive and tested that everything is working properly.www. regedit B. msconfig D. B. Run a full system backup. Answer: B QUESTION NO: 412 A home user reports they have purchased a new video game for their PC but have trouble running it. Any Time.co m 128 . "Pass Any Exam.

Use non-technical terms. Which of the following is the BEST method to overcome the issues at hand? "Pass Any Exam. 1. Use email so that everything is in writing. Smss. B.DLL or the Hardware Abstraction Layer is responsible for the communication between the hardware and the operating system.CompTIA 220-701: Practice Exam QUESTION NO: 413 Which of the following is the default page file size for Windows XP? A. Ntbootdd. C.com 129 Ac tua lTe sts .actualtests. Use the proper acronyms. 2MB Answer: C QUESTION NO: 414 Which of the following boot process files communicates hardware changes to the Windows XP operating system? A. The size equal to the physical memory B.5 times the physical memory D. QUESTION NO: 415 A technician is informing a customer about the finding of any specific computer problem. Which of the following is the BEST approach to tell the customer what is going on? A. Ntldr C. Use technical jargon.co m ." .www.dll Answer: D Explanation: The HAL.exe B.sys D. D. 4095MB C. Answer: A QUESTION NO: 416 A technician goes to a client site where there are some language barrier issues. Any Time. Hal.

www. Skip the first appointment. Ask to get an interpreter to assist in the language barrier. Go to the first scheduled appointment late. C. Contact the customers and inform them of the change in schedule and give an appropriate time frame to make the service calls. Answer: C QUESTION NO: 418 A.com 130 Ac tua A technician is working on a computer with periodic shutdown problems.9 port? A. B. continue on with the rest of the day as scheduled and then try to fit in the skipped customer at the end of the day. RS-422 B. Answer: C QUESTION NO: 417 A technician is late getting to a service call first thing in the morning. D. and make the repairs as quick as possible to try to catch up on the schedule.co m . C. Call the customers scheduled that day and reschedule all the appointments to different days. RS-232 "Pass Any Exam. explain the reasoning to the client." . Power supply to the room is not great enough for both the copy machine and the computer.CompTIA 220-701: Practice Exam A. Power supply on the computer is going bad.actualtests. It has been in service for four years and is located in a copier room. Electromagnetic interference due to the copy machine in the room. B. Answer: C QUESTION NO: 419 Which of the following input/output protocols is commonly associated with the DB. Which of the following is MOST likely causing the shutdown issues? lTe sts . Get a language to language conversion dictionary to help understand what is being said. C. D. Inform the client the service must be rescheduled with a different technician. B. Any Time. Which of the following is the BEST course of action to take care of the appointments during that day? A. Improper ventilation from dust buildup inside the computer. Restate the issues to the customer for validation. D.

Use a MAC filtering. Enable DHCP.com Ac tua lTe sts . D. Greater duration of power availability. Use WPA encryption. Enable Volume Shadow Copy. F. Answer: A. More devices can be powered at one time. Disable SSID broadcast. Higher electricity measured in volts. D. Disable WEP. More horsepower will be provided.www. 15 C. QUESTION NO: 421 How many pins does a VGA Connector have? A.D." . G. 9 B.co m Answer: B 131 . IEEE 1394 Answer: B QUESTION NO: 420 Which of the following will be true of the battery with 9 cells instead of 6 cells? A. C. B. Use a TPM Chip. A. E. Any Time. 40 Answer: B QUESTION NO: 422 Which of the following are the BEST options to secure a Wi-Fi network? (Select THREE).G "Pass Any Exam. C. 25 D.CompTIA 220-701: Practice Exam C.actualtests. IEEE 1284 D. B.

0Mbps. B.CompTIA 220-701: Practice Exam QUESTION NO: 423 A technician must come up with a solution to control multiple computers with a single monitor. A worm self-replicates.actualtests. 16-bit card B. 450Mbps C. 128-bit card D. 2. Add a Bluetooth connection to all computers. 1. A worm requires user interaction. Any Time.www.0 data rates? A. 360Mbps D.co m A technician is asked to add a PCMCIA bus card to a laptop that will allow the laptop high-speed wireless capability.5Mbps. 12Mbps.5Mbps. 32-bit card C. 16Mbps. 1. Answer: C QUESTION NO: 424 Which of the following speeds are the USB 2. 2. C. 400Mbps Answer: A QUESTION NO: 426 Which of the following is the main difference between a worm and a virus? A. Add a KVM switch to thetechnicians computer. 10Mbps. Which of the following provides the BEST solution? .0Mbps. 20Mbps. 480Mbps B. D. "Pass Any Exam. A virus does not require user interaction. Add a USB hub to each computer. B. C." . Add an infrared connection to all computers. 256-bit card .com 132 Ac tua QUESTION NO: 425 lTe Answer: B sts A. Which of the following is the BEST solution? A.

call the second customer and explain you are running late.CompTIA 220-701: Practice Exam D. Try to hurry at the first appointment to make it to the second appointment in a timely manner. Which of the following should the technician do FIRST upon arrival at the customer site? A. Which of the following would be the BEST way to handle the situation? A. Leave the current service call to make the next service call. apologize. Run some preliminary diagnostics tests to narrow the scope of the noise and then ask the customer about any changes made to the system. B. A virus self-replicates. B. and reschedule.com 133 Ac tua A. B. D. Go to the second appointment because it is listed as priority and then reschedule the first. C. apologize.www. and reschedule. Rush to finish the job. C.co m . "Pass Any Exam. Make the first appointment and then. Which of the following is the BEST resolution for the issue? sts . Stay on the current service call and arrive late on the next service call. Answer: C QUESTION NO: 427 A technician scheduled two customer service appointments at the same time without realizing. after completion. and go to the next service call. Call the next service call. Answer: B QUESTION NO: 428 Answer: B QUESTION NO: 429 A customer states that the computer is making a loud noise. D. Ask the customer detailed questions to narrow down the problem then restate the problem back to the customer to verify." . Call the second customer. Ask the customer closed ended questions to help narrow the symptoms down and help the customer feel at ease with the technical jargon. C. this is going to make the technician late for the next service call appointment.actualtests. Any Time. lTe A service call is taking longer than expected for a technician.

BNC D.actualtests. Tell the customer that the operating system is corrupted and must be reinstalled.CompTIA 220-701: Practice Exam D. A technician wants to display the CPU meter on the desktop at all times on a Windows Vista workstation to narrow down the time. Which of the following applications can be used? A." . Call another technician who has worked with this customer in the past and inquire about any prior issues. Change the language and complete the service call. Windows Media Center C. Answer: C QUESTION NO: 430 A technician is at a service call and notices that the language on the workstation is different that the technicians native language. C. Any Time. Windows Sidebar D. The current language on the workstation is the customers native language. Ask the customer if the technician can change the language.com Ac tua A. ST lTe Which of the following connectors are used on the end of a fiber cable? sts .www. Answer: B QUESTION NO: 431 Answer: D QUESTION NO: 432 A workstation is running slow on certain applications during the day. RJ-11 B. RJ-45 C. B. Explain that the issue can not be resolved because the technician does not understand the language.co m 134 . Windows Defender B. Which of the following options should the technician do NEXT? A. Windows Narrator "Pass Any Exam. D.

www. Windows 2000 Professional Answer: B QUESTION NO: 434 Which of the following operating systems comes with a default application to record TV using a remote? A. Which of the following is the MOST likely cause? A.actualtests. Hard drive failure C. Pointing stick failure B. Windows XP Professional Answer: B A user states that the mouse is acting erratically and moving to the right top hand corner all by itself on the laptop. WindowsVista Business D. Windows Vista Home Premium C.co m 135 . Any Time. LCD failure Answer: A QUESTION NO: 436 "Pass Any Exam. Windows Vista Home Basic B.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 433 Which of the following operating systems has a default application installed to monitor the CPU meter on the desktop? A. Windows XPMedia Center D.com Ac QUESTION NO: 435 tua lTe sts . Windows XP Professional B." . WindowsVista Ultimate C. Memory failure D.

D.CompTIA 220-701: Practice Exam When talking about online security a phishing attack is referring to: A. D. Answer: D QUESTION NO: 437 Windows Vista applications that run in the sidebar are know as: A. hives." . Aero Display Manager Answer: C QUESTION NO: 439 A user reports that Monday morning one of the ink jet printers in the office has a problem with images smearing on the page. B. applets. The paper tray was empty this morning so they re-filled the paper tray and checked the ink levels.actualtests. C. a coordinated attack where several machines attempt to overwhelm a remote website with excessive traffic. B. Any Time. Answer: C QUESTION NO: 438 A. targeted email that is directed at a group of users so that it appears to be from a legitimate source.co m 136 . gadgets.com Ac tua The feature of Windows Vista that prevents applications from running in privileged mode even when an administrator is logged is which of the following? lTe sts . a worm that attacks multiple computers and memorizes each computers keystrokes. Which of the following is MOST likely the issue with the smearing print? "Pass Any Exam.www. The printer was working fine Friday. Task Manager B. C. icons. User Account Control D. a person who go through a corporations waste to see if they can use any of the information. Sidebar Interface C.

The printer drivers need to be rolled back to a previous version.CompTIA 220-701: Practice Exam A. After speaking with the user and examining the symptoms. Smart cards D. Any Time. D. Which of the following steps should the technician take NEXT? A.actualtests. a computer must meet which of the following hardware requirements? sts ." . Replace the video card to confirm diagnosis. C.www. Answer: C QUESTION NO: 440 Which of the following authentication technologies provides security to a corporate environment MOST commonly via the PCMCIA interface on a laptop? A. B. Username B. Establish an alternative diagnosis. the technician believes that the computers video card has failed. Key fob C.com 137 Ac A. 512MB RAM tua lTe In order to install and run Windows Vista with the Aero user interface. Too many pages are being sent to the printer at one time.co m . Wrong type of paper is being used for this printer. B. LCD monitor D. C. Biometrics Answer: C QUESTION NO: 441 Answer: B QUESTION NO: 442 A user reports that no picture is appearing on the monitor. Spooler service needs to be restarted. 128MB graphics card C. "Pass Any Exam. Verify that all other computer components are operating normally. D. 800MHz processor B. Question the user to determine what has caused the video card to fail.

C. Processor C. D. which of the following will BEST fix this issue? . Enter the Compatibility tab and select Run in 256 colors.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 443 Which of the following can be used to help solve certain functionality issues when working with older DOS or Windows applications inside of Windows Vista? A. Any Time. Right-click the applications shortcut and choose Explore.actualtests.www. Right-click the applications shortcut and choose Compatibility. lTe sts A user owns older software that requires 8-bit color depth in order to run properly. Right-click the applications shortcut and choose Properties.EXE D. The Previous Versions tab within an application shortcuts Properties Answer: A QUESTION NO: 444 QUESTION NO: 445 A user has reported that their computer is operating very slowly and that they hear a rather loud clicking sound.co m 138 . Case fan B. Enter the Compatibility tab and select Disable Visual Themes. Right-click the applications shortcut and choose Properties." . Without changing Windows Vistas system-wide color depth settings.com Ac Answer: A tua A. Select Disable Visual Themes. RAM D. Select Run in 256 colors. DOSKEY C. B. Which of the following is MOST likely the issue? A. The Compatibility tab within an application shortcuts Properties B. CONVERT. Hard drive Answer: D "Pass Any Exam.

Device Manager B. Debugging Mode B. Which of the following should be used to troubleshoot this error? A. Dxdiag C. Disable Automatic Restart . Which of the following Advanced Startup options would BEST resolve this issue? .CompTIA 220-701: Practice Exam QUESTION NO: 446 A customer reports that every time Windows loads a message that one or more services failed to start is displayed.actualtests. Any Time. Which of the following Advanced Mode Options should be used to start up the computer? tua QUESTION NO: 448 lTe Answer: C sts A. a computer is getting stop errors. Active Directory Restore Mode C. Disable Automatic Restart Answer: A QUESTION NO: 449 After installing a program.www.com 139 Ac A technician is working on a computer that has a virus downloaded on it. Which of the following would get the computer back to the operational state it was before the install? "Pass Any Exam. Safe Mode B. Last Known Good Configuration D. The technician gets an Access Denied message stating the process is in use every time the technician tries to remove the virus.co m A technician is unable to log into a users computer after installing new hardware. Event Viewer Answer: D QUESTION NO: 447 A." . The technician has uninstalled the program. Last Known Good Configuration C. Debugging Mode D. but the stop errors continue. Telnet D.

USB copy of startup files Answer: A QUESTION NO: 451 Which of the following is important to know when selecting a power supply? A. Restore Point B.co m 140 . Amperage and size Answer: A QUESTION NO: 452 A technician is called in to repair a 2. Electrostatic Discharge (ESD) C. Which of the following would MOST likely cause the connection drops? A. The access point is next to a speaker B. Incandescent lighting "Pass Any Exam. Wattage and size B. Systems Restore Answer: D QUESTION NO: 450 A technician wants to be able to bring the system state back to the original condition in case of any conflicts prior to making multiple software installs on a computer. Any Time.www." . Debugging Mode B. Last Known Good Configuration C.CompTIA 220-701: Practice Exam A. Resistance and size C. Emergency Repair Disk (ERD) D.actualtests.4GHz wireless access point that drops connections. Cordless phones D.com Ac tua lTe sts . Back up of the data C. Safe Mode D. Voltages and size D. Which of the following would need to be created prior to the installs? A.

Any Time. Scandisk sts . D. 802. The largest cache that resides outside the chip level. When the technician tries to delete the job.11b B. The largest cache that resides at the chip level.11a Answer: A QUESTION NO: 454 Answer: C QUESTION NO: 455 Which of the following BEST describes L1 cache? A. Indexing D. Defrag C. B. Answer: C QUESTION NO: 456 A user reports that print jobs are not printing. The fastest cache that resides at the chip level. Chkdsk B.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 453 Which of the following IEEE 802. Which of the following is the MOST likely reason? "Pass Any Exam.com 141 Ac tua lTe A.www. it will not delete. Which of the following would BEST assist their searches? m . The fastest cache that resides outside the chip level." .actualtests. After looking at the print queue a technician determines that a print job needs to be deleted to resolve the issue. 802.11 standards operates at a maximum speed of 11Mbps? A.co A technician notices that a group of users are continuously searching their computers for the same files. 802.11g D. 802.11n C. C.

Gigabit Ethernet B. Answer: B QUESTION NO: 457 A user reports that the print jobs from a color inkjet printer appear fuzzy. Infrared D. A technician looks at a document and observes that the text appears to be consistent in color across the entire document. Run an alignment page. The printer is set in draft mode in the printer properties. D. Replace all of the print cartridges. C.co m . B. The job must be deleted using theprinters front panel. Answer: C QUESTION NO: 458 Answer: C QUESTION NO: 459 Which of this following network types is the FASTEST? A. Once a job is submitted to the queue it cannot be removed.com 142 Ac A. This printer is not capable of printing such fine details select another type of printer. The printer does not support the font on the document. Some of the inkjets are clogged in the cartridge. Bluetooth "Pass Any Exam. D. D. B.www.actualtests. Send a test page to the printer. Which of the following options would BEST help troubleshoot the problem? A. tua A user reports that the output from an inkjet printer is missing some of the finer details of the print jobs being sent to it.CompTIA 220-701: Practice Exam A. Which of the following is the MOST likely cause of the missing detail? lTe sts . Power cycle the printer." . Any Time. The technician does not have the necessary permissions. The user submitted the job as a priority. B. C. C. Wi-Fi C.

802.key authentication C. 802. Delete all print jobs before replacing the printer. B.com Ac A technician must replace a network printer.key authentication B. WPA withshareD. 802. Which of the following is the FIRST step the technician should take? tua lTe sts A. D.key authentication .11n B. WEP2 withshareD." . Answer: A QUESTION NO: 463 Which of the following utilities can change the startup programs? "Pass Any Exam. Any Time.www.key authentication D.11a D. Save all print jobs. WPA2 withshareD. 802. Unplug the network printer and then replace with a new printer.actualtests. C.11b C.11g Answer: A QUESTION NO: 461 Answer: B QUESTION NO: 462 A. WEP withshareD. replace the printer and then print everything that was saved.co Which of this following wireless security options is MOST secure? m 143 . Notify all users before unplugging the printer.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 460 Which of the following Wi-Fi network types has the HIGHEST transfer speed? A.

After installing the hard drive which of the following must the technician do NEXT? A. D.co m 144 . D. msinfo32 Answer: C QUESTION NO: 464 A user reports that after a stop error appeared the PC started to reboot in a continuous loop.CompTIA 220-701: Practice Exam A. format lTe Which of the following commands will partition a hard disk on a Windows XP computer? sts . The hard drive is faulty and needs to be replaced. Enter hard drive information manually into the Autoexec.actualtests. msconfig D. B. The system does not have enough free hard drive space. The system cannot connect to the network.ini C. boot. chkdsk D. Enter hard drive information manually into theNtldr file. Answer: B QUESTION NO: 465 Answer: B QUESTION NO: 466 A technician has been asked to install and configure a hard drive on an older system that does not support autodetect. Any Time. C. sysedit B. B. C.www. Which of the following is MOST likely the cause of this problem? A. convert B.com Ac tua A. Enter hard drive information manually into the Boot. The automatically restart feature in System Failure option is on. "Pass Any Exam." .ini file. fdisk C.bat. Enter hard drive information manually into the BIOS.

On start up the computer does not seem to boot or display a command prompt and the technician notices a series of beeps. My Computer>Hardware>Settings D." .co m .CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 467 A technician has been called to correct a problem with erratic performance of an external scanner and internal modem. Device Manager>Power Options>Check-off the Hibernate box C. The technician suspects an IRQ conflict. Hard drive is faulty. Device Manager>Computer Properties C. BIOS>Power Menu>S11>Hibernate D. Control Panel>Power Options>Hibernate tab B. Answer: B QUESTION NO: 470 "Pass Any Exam. APM is off. D. Control Panel>Hardware>Systems>Power Management>Settings A technician has just installed Windows 2000 on a computers clean hard drive. C. In which of the following can the technician go to review the IRQ settings? A. Start>Run>Regedit B. CMOS battery is dead. B. BIOSis reporting a memory error.com 145 Ac QUESTION NO: 469 tua Answer: A lTe sts .www. Which of the following is the MOST likely problem? A.actualtests. Any Time. Control Panel>Hardware Devices>Settings Answer: B QUESTION NO: 468 How would a technician configure a computer to enable Hibernation? A.

Power supply wattage is too high. The pick-up roller is defective. D. The fuser unit is defective. Which of the following is the MOST likely cause? lTe QUESTION NO: 472 sts . Which of the following is the MOST likely cause? A. D. Answer: A A. The workstation does not power up properly. C. Windows Vista Home Basic B. Answer: C QUESTION NO: 471 A technician has replaced a bad power supply in a workstation.com Ac tua A technician has replaced a bad power supply in a workstation and now the workstation will not power up when all of the drives are connected. B. Answer: C QUESTION NO: 473 Which of the following versions of Windows includes Windows Media Center functions? A. C. Powersupplys fan is defective.actualtests. B. The feed roller is defective. Power supply is the wrong voltage. The workstation will power up if only a single drive is connected. C. Window Vista Home Premium "Pass Any Exam. Any Time. Powersupplys fan is defective. Windows XP Professional C. Power supply wattage is too low. The toner cartridge is defective. Power supply is the wrong form factor. D." .CompTIA 220-701: Practice Exam A customer reports that a printer is printing blank pages. Power supply is the wrong wattage. Power supply is the wrong form factor. B.co m 146 .www. Which of the following is the solution? A.

www." . DDR C. DDR Answer: B Answer: B QUESTION NO: 476 Which of the following is a benefit of having parity on a memory device? A.co QUESTION NO: 475 m 147 . WindowsVista Business Answer: C QUESTION NO: 474 Which of the following technologies corrects errors in memory devices? A.CompTIA 220-701: Practice Exam D.actualtests. ECC sts Which of the following technologies is used in memory devices to allow it to operate at twice the normal clock rate? . ECC C. DLT D. SLI B.com Ac tua lTe A. Better cooling D. Any Time. Error detection C. Faster response time Answer: B QUESTION NO: 477 "Pass Any Exam. SLI D. UPS B. Lower cost B.

SMTP Answer: A Answer: C Explanation: To configure a wireless router to limit the access of computers that have access to the wireless router to some devices you need to use MAC filtering. The use of an SSID cannot limit access even though it is used by all the routers.CompTIA 220-701: Practice Exam Which of the following technologies allows a user to connect multiple devices to a single port. IEEE 1394 C. SCSI Answer: D QUESTION NO: 478 Which of the following protocols can create a secure network connection across the Internet? A. USB 2. VPN B. but requires the last device to use a terminator? A. This method allows access to only computers that have specific MAC addresses.0 D. Parallel B.actualtests. WEP keys B. FTP D. WPA keys tua Which of the following technologies allows access to a wireless access point only to those devices that have been registered using a manufacturers unique ID number? lTe QUESTION NO: 479 sts .www. SNMP C. There is no IP filtering or DNS filtering. MAC filtering D." . QUESTION NO: 480 "Pass Any Exam. Any Time. SSID broadcasts C.com 148 Ac A.co m .

Slipping hazards or dangerous footing concerns B. CRT C. High temperature warnings and cautions D. which of the following settings should be changed to prevent interference between the two devices? A.co m 149 . SSID broadcast ID D. ESD tua Which of the following is a type of interference that can adversely affect wireless communications? lTe sts . Channel number C.com Ac A. IP address range Answer: B QUESTION NO: 481 Which of the following is a type of malware that tracks a users habits and displays targeted advertising or messages? A." .CompTIA 220-701: Practice Exam Two wireless access points are located near each other. Worms D. WEP key B. AD. Phishing Answer: A QUESTION NO: 482 Answer: A QUESTION NO: 483 Which of the following information can be found on a MSDS? A. Adware B. Any Time.www. Hazardous chemicals or compounds C.hoc C. RFI B. EMI D.actualtests. Network diagram to prevent damaging any cables "Pass Any Exam.

actualtests. IEEE 1394 port D. D." . B. Add additional memory to the printer. LCD display Answer: A QUESTION NO: 485 Which of the following should be done FIRST if a printer fails to print very large documents but prints smaller documents without issue? A. RF or wireless interference B. Heat or burns Answer: D QUESTION NO: 487 Which of the following is MOST susceptible to ESD and should be handled with caution to prevent damage? "Pass Any Exam. Which of the following is MOST likely having an issue? A. Flash drive C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 484 When checking Device Manager on a laptop the technician notices an issue with a device labeled Human Interface Device.com 150 Ac QUESTION NO: 486 tua Answer: C lTe sts .www. Static or ESD damage D. Which of the following is a primary safety factor when using a soldering iron? A. C. Replace communications cable. Any Time.co m . Voltage or shocks C. Touch pad B. Change the toner cartridges. Check to the correct type of paper is being used.

Memory chip Answer: D QUESTION NO: 488 Which of the following is surrounded by a metallic shield that prevents EMI? A. Dial-up modem Answer: A QUESTION NO: 490 After upgrading to Vista a user notices a clock. BitLocker "Pass Any Exam. STP B." .CompTIA 220-701: Practice Exam A. and several other items on their display.actualtests. Switch B. because it has much lower crosstalk and interference in comparison to copper cables. If they want to add more gadgets. RJ-11 D. Any Time. Scanner D. CRT monitor C.co m 151 . calendar. NIC D. Fax machine C. They can span distances of several kilometers. Which of the following devices is MOST likely connected to the other end of the cable? A.www. which of the following features should they research? A. Fiber Optic Answer: A QUESTION NO: 489 A technician has connected a cable to an RJ-45 connector on the back of a computer. UTP C. .com Ac tua lTe sts Explanation: Fiber optic network cables can be used over longest possible distances because of their Low loss and high bandwidth properties. LCD monitor B.

Establish a plan of action to resolve the problem. The drives device driver needs to be updated. Power supply D.co m 152 .www. Document findings. Heat sink C. Decreased RAM lTe Which of the following is BEST used to cool down the CPU? sts . actions." .com Ac tua A. The drive can be used to read data disks but Windows Media Player cannot play back DVD movies from the new drive. The system does not have enough RAM installed. Sidebar D. D.actualtests.CompTIA 220-701: Practice Exam B. Establish a theory of probable cause. Answer: A "Pass Any Exam. and outcomes. The sound card is not connected properly. Decoder software needs to be loaded. B. B. D. Defender C. Which of the following is MOST likely the issue? A. C. Case fan B. C. User Account Control (UAC) Answer: C QUESTION NO: 491 A technician installs a new DVD drive into a users computer. Answer: D QUESTION NO: 492 Answer: B QUESTION NO: 493 A technician arrives at a customers location and identifies a problem. Any Time. Which of the following troubleshooting steps is NEXT? A. Ask the customer what the issue is.

C. Which of the following troubleshooting steps is NEXT? A. Test the theory to determine cause. The BIOS need to be updated. Document findings. Any Time. Establish a plan of action to resolve the problem and implement a solution. Establish a theory of probable cause. B. The keyboard is faulty. Answer: C QUESTION NO: 495 Answer: A QUESTION NO: 496 A customer has returned to the office after lunch and their laptop has become unresponsive to all key strokes.CompTIA 220-701: Practice Exam QUESTION NO: 494 The technician has already narrowed down the problem and developed a plan. and outcomes. C." . B. Verify full system functionality. actions. Ask the customer questions to identify the problem.www. D. The system is in hibernation mode. Which of the following is causing this to happen? A. C. mouse movement and the power light is blinking. D. Answer: D QUESTION NO: 497 "Pass Any Exam. Verify full functionality and implement preventative measures.actualtests. D. actions. Document findings. and outcomes.com Ac tua lTe A. Which of the following troubleshooting steps should the technician perform FIRST? m 153 .co A technician arrives at a customers location in response to a call. B. The power supply has a loose connection. sts .

The technician needs local administrative rights. C. Windows key + L C. Ctrl + alt + delete then lock computer B. Answer: A Answer: D QUESTION NO: 500 On a Windows computer. Fans provide passive cooling. The operating system is corrupt. Configure the IP settings. Print out a test page. The technician needs domain administrator rights." . C.heatsinks provide active cooling. Fans provide active cooling. Which of the following is the FIRST step to take to install the printer in their network? lTe QUESTION NO: 499 sts . D. A. D. B. B. Answer: A QUESTION NO: 498 A technician is not able to delete a user's profile on a Windows Vista workstation.heatsinks provide passive cooling.actualtests.co m 154 .CompTIA 220-701: Practice Exam Which of the following are the main differences between a heatsink and a fan in a computer? A. Configure NetBEUI settings. which of the following shortcuts can lock the computer without logging off the user? (Select TWO). Any Time. Which of the following is MOST likely the cause for this problem? A.heatsinks do not.heatsinks are not. Fans must be directly applied to the cooled component. Ctrl + alt + L "Pass Any Exam.com Ac A. tua A user purchased a TCP/IP laser printer. Download the latest drivers from the manufacturer. B.www. The technician needs to map the drive. C. Fans are applied with thermal compound. D.

The laptop BIOS was not updated to support external video. Which of the following is the MOST likely explanation? A.CompTIA 220-701: Practice Exam D. A video card with at least 16MB of VRAM D. Windows key + alt + delete E.com Ac tua lTe sts .co m 155 . QUESTION NO: 503 A user reports that during a business trip to Europe. The AC adapter was inserted in the incorrect port. Any Time. A hard drive with more than 4MB of free space B. Detaching and attaching the display unit is not recommended and switching the system off and on will not be of any help. the AC adapter for their older laptop quit working. A CD. B. C. Answer: C Explanation: If the display of the laptop is not working.B QUESTION NO: 501 When installing the Windows XP operating system using RIS.actualtests. A network card with PXE/DHCP remote boot Answer: D QUESTION NO: 502 A user reports that they have connected an external monitor to their laptop but the monitor is not displaying anything.ROM drive C. The video cable connecting the monitor is loose. Which of the following is the MOST likely cause? A. then you can try to toggle the video output function key and plug in an external monitor to the laptop.www. The function key was not pressed to toggle the video output. The monitor and laptop video cards are incompatible. which of the following must be available in the computer? A. "Pass Any Exam." . D. Windows key + Alt + M Answer: A.

Toggle the function key for the video display. The adapter was rated at 50-60 Hertz. Which of the following will correct this problem? A. The adapter was rated for 220-240 Volts. lTe A user reports that when they are typing. Adjust the refresh rate of the display to 72 Hertz. A Remote Desktop session has been established on laptop. B. Uncheck Extend my Windows Desktop in the Display Properties. D. C. Answer: D QUESTION NO: 504 A user reports that when they attach an external monitor to their laptop. EFS C. The adapter was rated for 110-120 Volts. C. PGP D." . Any Time. D.CompTIA 220-701: Practice Exam B. B.co Answer: C m 156 .com Ac tua A. D. Answer: A QUESTION NO: 506 Which of the following encryption methods is used for files and folders in Windows XP Pro? A. IPSec B.www. The mouse pointer software is corrupt. Which of the following is the MOST likely cause of the problem? sts QUESTION NO: 505 . CHAP II Answer: B "Pass Any Exam. instead of seeing their desktop they only see their background graphic. The laptop is near a source of EMF interference. C. their pointer will randomly move about the screen or highlight words. The sensitivity of the touch pad is too high. Change the display resolution to a lower setting.actualtests.

Install anti-virus software. B. Which of the following steps would shorten the startup time? A. D. Configure biometric authentication. they notice the system takes a long time to display the desktop. Install network monitoring software and perform a trace." . After completing the initial configuration. Any Time.com 157 Ac tua QUESTION NO: 509 lTe Answer: D sts A.actualtests. Answer: C QUESTION NO: 510 A technician has received a new PC directly from the manufacturer. . Setup user profiles. C.co m Which of the following will improve the functionality of the OS immediately following a new installation? . Physically destroy the disk platters. Run the defrag command on the system. B.CompTIA 220-701: Practice Exam QUESTION NO: 507 When disposing of old hard drives. "Pass Any Exam. D. B. Encrypt all local data files. C. Run a full anti-virus scan. D. Format the drive. Remove the control circuit board from the drive. Store the drive next to a magnet for one hour. Answer: B QUESTION NO: 508 Which of the following should be performed FIRST before accessing the Internet? A. Perform a disk defragmentation. C.www. Install system patches. which of the following MOST reliably prevents all data from being stolen? A.

Answer: A. D. Which of the following should the technician do FIRST after the problem is resolved? A. E. They have had problems installing this application in the past. Remove unneeded startup applications. Which of the following steps should the technician take prior to installing the application? (Select TWO). lTe sts . The laptop has an electrical short in the power supply. Answer: C QUESTION NO: 512 A. The laptop power cord is being used instead of the docking station power cord. B. C.www. "Pass Any Exam. Call the department management to document the issue. D. C. Create a restore point.CompTIA 220-701: Practice Exam B. Launch the File and Transfer Wizard. Run thechkdsk /f command on the system. The customer can power up the laptop when using the power cord without the docking station. Defragment the hard drive.com 158 Ac tua A customer calls a technician to request assistance in installing a new accounting application.actualtests. Answer: D QUESTION NO: 511 A customer has purchased a laptop with a docking station. The laptop battery is defective and needs to be replaced." . After initial troubleshooting.B QUESTION NO: 513 A technician is troubleshooting a computer error. Which of the following is MOST likely causing this? A. Read the application release notes. B. C. they called the OEM and identify the problem. D. Any Time. Boot the computer in Safe Mode. The customer reports they cannot power on their laptop while the laptop is in the docking station even though the docking station power light is on. Decrease the size of the paging file. The customer is using the laptop power button instead of the docking station power button.co m .

actualtests. Provides a logical connection between a workstation and the network infrastructure D. Provides a physical connection between a workstation and the network infrastructure Answer: D QUESTION NO: 517 "Pass Any Exam. Any Time. Answer: B QUESTION NO: 516 Which of the following is a function of a NIC? A.168.10 is an example of which of the following address classes? A." . It runs faster than the processor speed.co m 159 .com Ac tua lTe sts .CompTIA 220-701: Practice Exam B. C. Class C D. Class A B. It runs at processor speed. Document the issue and the applied solution. Class B C. Monitors sessions between two hosts C. Assigns IP address to the workstation B. B. It runs slower than the processor speed. D.0. C. Describe the issue at the next staff meeting. Answer: B QUESTION NO: 514 The IP address: 192. D.www. It runs at half the processor speed. Class D Answer: C QUESTION NO: 515 Which of the following is true of L1 cache? A. Post the solution on an online tech forum.

Which of the following should they do NEXT? "Pass Any Exam. Which of the following can the technician do to ensure all settings are moved to the new computer? lTe QUESTION NO: 519 sts Answer: B . C.actualtests." . The customer has required all personal information be migrated to the new computer including favorites. D. D. A hub broadcasts all traffic to all ports. cached website credentials and desktop preferences. NetBIOS C. copy the users profile from the old system to the new system. TCP D. and import it to the new system. DLC E. IP Answer: C. B. Hubs are limited to a bandwidth of 4Mbps. Use the USMT to export the data from the old system. Hubs only support TCP/IP protocols. In the advanced settings of system properties go to the user profile settings and copy the customers profile to the new system. C.E QUESTION NO: 518 Which of the following is true of a hub versus a switch? A. SPX B. Answer: A QUESTION NO: 520 A technician has determined that a CRT monitor is not working correctly and that it will be replaced.com Ac tua A technician needs to provide a customer with a new computer running Windows Vista.www. Useregedit to export the user data to the new system. B.CompTIA 220-701: Practice Exam Which of the following protocols are routable? (Select TWO). A hub directs traffic between locally attached computers. A. A.co m 160 . Any Time. From Windows Explorer.

The laptop is not receiving enough power from the battery so the battery should be replaced. C. D. Update the drivers for the video card. Lower the pointer speed in the Mouse Control Panel applet. C. While preparing the files for the disc burning. Dispose of the monitor in the trash.www. The laptops NIC needs updated drivers. Which of the following is the BEST option to solve this issue? A. D. The power management settings on their laptop are set to disable the internal NIC. Discharge the CRT prior to disposal. If they connect the AC adapter." .actualtests. they can connect to the network. Dispose of the monitor according to applicable environmental regulations. Answer: C QUESTION NO: 523 A technician is asked by someone from the HR department to burn some data to a DVD since they have the only available DVD burner. B. B. C. Format the hard drive and reinstall the OS.co m . Which of the following is the MOST likely cause? lTe sts . Answer: A QUESTION NO: 522 A. The technician copies the files to a portable hard drive and then goes back to their office to burn the disc. the technician notices files that pertain to other employees.CompTIA 220-701: Practice Exam A. The laptop is not receiving enough power from the battery so a second battery should be installed. Answer: B QUESTION NO: 521 A user has an issue with phantom cursor movements on their laptop where the pointer suddenly jumps across the screen when using the built-in touchpad.com 161 Ac tua A user is unable to connect to the network via Ethernet while using their laptop on battery power. B. Update the drivers for the touchpad. Any Time. D. Which of the following should the technician do? "Pass Any Exam. Disassemble the monitor to prepare disposal of parts independently.

actualtests. Reset the password for them and inform them of their username. Call the person that wants the disc burned andask them if they can look at the files.CompTIA 220-701: Practice Exam A. Answer: B QUESTION NO: 525 A user calls the helpdesk and asks to have their password reset. Delete the files off the portable drive once they are finished burning the disc. "Pass Any Exam." . D.com Ac tua lTe sts . Any Time. Which of the following actions should be taken? A. C. Schedule a later time to call them back once they remember their username. Follow thecompanys established guidelines to reset passwords. The technician needs to work on the issue but is distracted by the users mess. Report the issue to theusers manager and return the next day to work on the issue. they cannot identify their username. Which of the following should the technician do? A. B. providing standard permissions. however. D. Organize theusers papers into file folders. Carry it with the protrusion on the back facing your body. C. Create a new account for the user. Provide copies of the files to the people named on them.www. Keep the files on the portable drive and then look at them later for confidential material. Carry it by holding it upside down by the base. D. C.co m 162 . Ask the user if they mind if the technician removes the computer from the desk to fix the issue. Carry it with the screen closest to your body. The user is quite messy and has a lot of paper strewn about. Carry it by using both the power and video cords for stability. Answer: A QUESTION NO: 524 A technician is visiting a users desk to work on a computer issue. D. B. Answer: B QUESTION NO: 526 Which of the following describes the BEST way to carry a CRT monitor? A. Tell the user that they will return later in the day once they have cleaned their desk. C. B. B.

and forward. Respond by asking the caller to slow down and repeat the concern twice. Which of the following should be the FIRST course of action? A. evaluate and respond. Respond by informing caller to slow down and change their attitude. C. B. D.actualtests. C.co m 163 . interpret. Receive. D. B. Check the BIOS for temperature changes.com Ac QUESTION NO: 529 tua Answer: B lTe sts . Receive. give first impression. ask for help and respond. Verify that the user has not made any OS changes. Which of the following would be the MOST effective way to respond to this call? A. it sounds like an airplane taking off. Answer: C "Pass Any Exam.www. C. Attempt to replicate and verify the issue. After questioning the user about any recent changes they might have made the technician realizes that this could be a symptom of multiple issues. put on hold and forward. Open the case and determine the cause of the noise. A customer reports that when the computer starts up. Ask the caller to call back when they are in a better mood." . Answer: B QUESTION NO: 528 An upset caller reports that their laptop freezes constantly. D. put on hold.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 527 Which of the following would be the MOST effective communication method to process a users call? A. Receive. Listen to callers concern without interrupting and being judgmental. Receive. understand. Any Time. B.

Forward the customer to another technician. Write down error code and ask for assistance. Upon arrival the technician realizes the error message being displayed is unfamiliar and cannot be located on any known websites.CompTIA 220-701: Practice Exam QUESTION NO: 530 A user reports that their computer has a bluescreen. "Pass Any Exam. Answer: B QUESTION NO: 533 A technician is responding to a customers call. D. a co-worker asks the technician for assistance. Avoid the incoming call and call back later. 6 volts B. D. 24 volts D. Forward the customer to another technician in order to listen to the co-worker. Research online forums for assistance. Put the customer on hold just for a few minutes.co m . C.com 164 Ac tua QUESTION NO: 532 lTe sts . Which of the following is the BEST course of action? A.actualtests. Email the manufacturer with the details of the issue. Ask the customer's permission to put them on hold. Any Time. 32 volts Answer: B A technician is on the phone with a customer. At the same time. C. Update the OS with the most recent patches. Which of the following is the BEST course of action? A. B. Which of the following is the BEST course of action? A." . 12 volts C. Answer: D QUESTION NO: 531 Most new motherboards accept which of the following voltages? A. B.www. The technician receives another incoming call from the technician's friend.

Answer: B QUESTION NO: 535 A technician has been dispatched to investigate a report that a clients workstation can no longer access the network. Reinstall the firewall software. Contact the user to determine if any recent changes have been made to the computer. Use Windows Recovery Console to perform a repair installation of Windows. Formulate another theory as to what might be causing the problem. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer. QUESTION NO: 534 A user emails to report that their computer is experiencing a bluescreen error. Replace the workstations NIC. Document that disabling the firewall did not solve the issue and call another technician for assistance. Ask the customer's permission to put them on hold and politely ask the co-worker to wait. however.actualtests.co m 165 . After speaking with the user. D. Replace RAM modules and verify that all other system components are operating properly.CompTIA 220-701: Practice Exam B. C. Replace the motherboard and perform a system restore. Answer: D "Pass Any Exam. Ask the customer's permission to put them on hold and tell the co-worker a temporary solution to their issue." .www. C. Put the customer on hold just for a few minutes and assist the co-worker. Which of the following troubleshooting steps should the technician take NEXT? A. Any Time. the technician believes that firewall settings may be the cause.com Ac tua lTe sts . C. B. Which of the following troubleshooting steps should the technician perform FIRST? A. D. B. D. Answer: B Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. disabling the firewall did not help the issue.

Which of the following can the technician recommend? m QUESTION NO: 537 166 . Delete all the illegal content from the user's computer. D. C. who reports that inappropriate content began showing up on its own and that they have recently been experiencing a problem with pop-up windows. Report the situation to the appropriate authorities. Any Time. Answer: B QUESTION NO: 539 "Pass Any Exam. Plug the computer into a different power outlet. a technician discovers content which they believe may be illegal. B. Which of the following should the technician do NEXT? A. The technician speaks with the user.co A user reports that their computer has been rebooting unexpectedly several times per day ever since a construction project began across the street. B.www.actualtests. C. D. Which of the following describes the BEST course of action? A.com Ac QUESTION NO: 538 tua lTe A. Use a signal attenuator. C. B. Insist that the user immediately delete the content. Answer: D Answer: A While troubleshooting a problem on a users computer. Perform a virus scan and evaluate the results. Ignore the content and complete the repair.CompTIA 220-701: Practice Exam QUESTION NO: 536 A technician is dispatched to investigate claims that a user is accessing inappropriate content at work. Install anti-spyware and run an initial scan." . Report theusers story to management and wait for further instructions. sts . Use an uninterruptible power supply (UPS). Use a surge protector. Establish a theory as to what caused the changes to the computer. D.

Any Time. Answer: C QUESTION NO: 541 A. DDR3 B.co m 167 . Which of the following is the BEST course of action? A. Ignore the situation so as to avoid workplace conflict. When is it appropriate to make copies of a customers confidential data? A. Notify the customer about their stolen data. resulting in the need for continuity chips in otherwise unused slots? lTe sts . RDRAM C. B.CompTIA 220-701: Practice Exam A technician notices co-workers copying files onto their personal storage media. A corrupt software driver B. Answer: D QUESTION NO: 540 An IT service provider receives laptops from many different customers. C. For backup purposes and if the technician deems it necessary. For backup purposes and with thecustomers permission. random characters? A. Confiscate the co-workers personal storage media. B.actualtests. Excessive humidity C. D. D." .com Ac tua Which of the following RAM types requires that all available memory slots be filled. C. from computers which are in for repair. Report the situation to appropriate authorities. DRAM D. It is not appropriate unless the content is public knowledge. A low toner cartridge "Pass Any Exam. It is never appropriate to copy acustomers data.www. SRAM Answer: B QUESTION NO: 542 Which of the following can cause a printer to output nonsensical.

www. An invalid IP address Answer: A QUESTION NO: 543 All of the following operating systems will allow users to connect to a domain EXCEPT: A. TV tuner card C. Video capture card lTe If using Windows Media Center. B.com Ac tua A. KVM switch B. which of the following hardware components needs to be installed? sts . Any Time. HTTP Answer: A "Pass Any Exam. WAP D. HTTPS C. Docking station D. Windows 2000. WindowsVista Ultimate. D.CompTIA 220-701: Practice Exam D." . QUESTION NO: 544 Answer: B QUESTION NO: 545 Which of the following protocols is used to encrypt data on a wireless network? A. Answer: D Explanation: You can use the Windows XP operating system because it has a built-in Remote Assistance application.actualtests. Windows XP Professional. WEP B. C. Windows XP Home Edition.co m 168 .

Which of the following components should the technician replace? A. QUESTION NO: 549 A users laptop has a built-in wireless NIC and cannot see the network.co m . WPA D. WAP C. Any Time. HTTPS Answer: C QUESTION NO: 547 The users operating system is not keeping the correct time after a system powers down.www. System clock Answer: B QUESTION NO: 548 Which of the following is the maximum partition size of the FAT32 file system? A. 16GB B. 32GB C. SFTP B. 2048GB Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB.CompTIA 220-701: Practice Exam QUESTION NO: 546 Which of the following protocols makes a wireless network secure? A. Processor D. Although Windows XP lets you format only up to 32GB but can read larger volumes." . 1024GB D.actualtests.com 169 Ac tua lTe sts . Which of the following is the FIRST course of action to take on the laptop? "Pass Any Exam. CMOS battery C. L2 cache B.

" . 2335 D. Any Time. Devices by type B. 80 B. C. A. Liquid D.C.actualtests. Check to see if wireless is turned on.www. Passive C.D QUESTION NO: 551 Which of the following cooling methods forces air over the components by using a fan? A. Hidden devices D. D. 110 C. Answer: D QUESTION NO: 550 Which of the following is information found in the Device Manager? (Select THREE). Check the software for a complete install. I/O address ranges E.co m 170 . RAM capacity C.com Ac tua lTe sts . B. Explanation of error codes Answer: A.CompTIA 220-701: Practice Exam A. 3389 Answer: D "Pass Any Exam. Check the wireless card for antenna connections. Active Answer: D QUESTION NO: 552 By default. which of the following ports is used for Remote Desktop (RDP)? A. Heatsink B. Mapped network drives F. Check the wireless card to be sure it is seated correctly.

Bluetooth Answer: A QUESTION NO: 556 Which of the following boot options allows the technician to boot the PC in a non-GUI environment? "Pass Any Exam. TV tuner C. 23 B. Multimedia B. Wireless card C. 25 C. Capture D. SATA D. Graphics accelerator Answer: B Which of the following cards allows communications from the Internet to the computer by using Ethernet cable? A.actualtests. 8080 Answer: A QUESTION NO: 554 Which of the following adapter cards is used for displaying over the air video broadcasts? A. 80 D. by default.CompTIA 220-701: Practice Exam QUESTION NO: 553 Which of the following port numbers.co m 171 ." .com Ac tua QUESTION NO: 555 lTe sts .www. Any Time. is used for Telnet? A. NIC B.

The technician has determined this can be done.CompTIA 220-701: Practice Exam A. Crossover cable "Pass Any Exam. Router C. WAN B. The customer has called a technician to propose the minimum cost of networking these computers for file and printer sharing." . Last Know Good Configuration D. Which of the following would be the BEST recommendation to the customer? A. Safe Mode with Networking Answer: A QUESTION NO: 557 Which of the following network types provides a secure connection to a private network over the Internet? A. Any Time. Memory C. Enable Boot Logging C. Which of the following must the technician update? sts .www. Operating system B.com 172 Ac A. Safe Mode with Command Prompt B. Bridge B.co m . HTTP C. Chipset tua lTe A technician receives a call from a client requesting that a faster CPU be installed into their PC. TELNET Answer: C QUESTION NO: 558 Answer: C QUESTION NO: 559 A customer has two computers with NICs installed.actualtests. Firmware D. VPN D. but the motherboard needs an update.

co m Answer: A 173 . C.actualtests. Turn off the power to the USB device first then the computer." . Advise the customer that they can throw it in the trash but that the technician is not responsible for any stolen data.com Ac A. B. D. C. Any Time. try and keep the same password so the customer can always remember it. Charge the customer to back up the data first and ask if the customer would like the drive physically destroyed. Advise the customer the data may be retrievable and ask if the customer would like the drive physically destroyed. Which of the following should the technician do? . use their telephone number as the WEP key. Use the Safely Remove Hardware icon in the System Tray. a technician should advise the customer to: A. Unplug the device from the computer. C. Switch Answer: C QUESTION NO: 560 Which of the following should a technician do in order to remove a USB storage device in Windows 2000? A. D. B. Use the Safely Remove Hardware icon in the Control Panel. B. Send the drive to a data recovery company.CompTIA 220-701: Practice Exam D.www. tua lTe sts A technician replaces a customers hard drive and the customer wants the drive thrown away. Answer: A "Pass Any Exam. try not to use numbers in the password. change the password frequently. D. QUESTION NO: 561 Answer: D QUESTION NO: 562 When setting up security for a wireless home network.

create the folder on a flash drive and then click and drag the new folder to the desktop.co m 174 . select new. Improved performance B. Which of the following is the FIRST item to check? A. rightclick on the desktop." . Improved registry settings D. The refresh rate for the external display Answer: D QUESTION NO: 566 A user states the computer will not start up after they changed the display settings on the desktop computer with Windows XP. and select folder. Improved security features C. Answer: A QUESTION NO: 564 Which of the following is a benefit to hyper-threading? A. If the monitor has been degaussed recently B. use the run command and type folder.CompTIA 220-701: Practice Exam QUESTION NO: 563 A quick method to create a new folder on the desktop using Windows XP is to: A. Any Time. D.com Ac tua QUESTION NO: 565 lTe sts .actualtests.www. create the folder in My Documents then click and drag the new folder to the desktop. The power to the external displays docking station D. B. Improved video game performance Answer: A A user is experiencing eye strain while using an external CRT display attached to the laptop docking station. Which of the following options is the FIRST step in successfully booting the computer? "Pass Any Exam. C. The monitor driver version C.

Which of the following is the FIRST step the technician should take? A. Boot into BIOS/Setup and update the BIOS. When WindowsStarts. Run a check disk operation on the hard drive.actualtests. C. press F8 and select Last Known good configuration. B. Boot the unit in Safe Mode by pressing F8. press F8 and select Safe Boot. D. D. Boot the unit in Safe Mode by pressing F5. B. When Windowsstarts. C. "Pass Any Exam.CompTIA 220-701: Practice Exam A. B. The technician explains this is a: A. Any Time.co m . Have the user power off for five minutes then restart the system. D. website where cookies are required. website that does not require a password to log in. Boot into BIOS and check the hard drive status." . Have the user check external drives for media. popup advertisement that has been blocked.www. Boot into BIOS/Setup and change the boot sequence. tua A technician wants to reinstall Windows operating system on a notebook computer.com 175 Ac A. C. Boot the unit in Safe Mode by pressing Ctrl/Esc. B. Answer: C QUESTION NO: 568 Answer: D QUESTION NO: 569 A user stops a technician and asks what the HTTPS indicates in the address bar of the browser. The technician tries to boot the computer with the Windows CD in the drive. however. Which of the following is the FIRST action the technician should take? lTe sts . Boot into setup/BIOS and check the Graphics options. Answer: B QUESTION NO: 567 A user reports a Non-system disk error in a computer after a brief power outage at work. C. the computer boots off the installed operating system on the hard drive.

D.com Ac tua A." . D. Answer: D QUESTION NO: 570 A customer wants to add a network printer to a home network. Set the printer to DHCP. B. Remove the battery and run the laptop on the external power supply. Check to see if the monitor and computer are powered by a UPS. Run the computer until the error occurs then find where the source of the heat is. Update or reinstall the display driver. C. The report from the previous technician indicates the monitor was replaced with a new monitor of the same model. Which of the following would be the NEXT troubleshooting step? A. Ask the customer what is occurring when the display is lost. Check the System Event log for over temperature entries. C. D.0. Which of the following is the BEST course of action to take? . B.co m Answer: A 176 . Unplug and then re-connect all cabling to the components.CompTIA 220-701: Practice Exam D. Any Time. C. Ask the customer how the laptop is being used when it reports the error. Enable print sharing from the main computer. lTe sts A technician is requested to determine why a laptop occasionally reports an over temperature warning.actualtests.1. Answer: C "Pass Any Exam. Set the IP address to match the gateway address. B. secure website.www.0. Which of the following is the BEST recommendation that a technician could make when configuring the printer? A. Configure the printers IP to 127. QUESTION NO: 571 Answer: B QUESTION NO: 572 A technician is called back to a customers desk due to a reoccurring loss of the monitor display.

Answer: B QUESTION NO: 574 A customer reports the printer has an error message showing on the display and the printer is not printing any of the jobs in the queue. Replace the video card because there is no display. Which of the following is the BEST course of action to determine the cause? A. cycle the power on the printer and observe the boot process. The NEXT step to evaluate the problem is to: A. replace the network card in the printer. have the customer clear the print queue and reboot.CompTIA 220-701: Practice Exam QUESTION NO: 573 A technician arrives at the desk to find the monitor has power but no display and the power light on the computer blinks five times. B. B. D. Remove the power and check the position of the jumpers on the motherboard. Answer: C QUESTION NO: 575 Multiple users report that the network color printer is not printing in color. Answer: B QUESTION NO: 576 "Pass Any Exam. The technician arrives and finds the printer is online but there are not any lights on the network card. power cycle the printer to update the driver. The technician knows the print server had maintenance done over the weekend that included driver updates. C. power off the printer. D. flash the firmware on the printer to match the new driver. but only in monochrome. The NEXT action would be to: A. Check the quick setup guide for BIOS settings. C. Any Time. pauses and then repeats.com Ac tua lTe sts .actualtests. D.www." . B. have each user remove and re-install the printer to update the driver. Consult the maintenance manual for the error code. check the printer for paper jams in the path.co m 177 . check the printer properties on the server. C.

Biometric authentication Answer: D QUESTION NO: 578 A. WEP C. Standby B. Which of the following Windows services is not starting during boot? A. Hibernation C.www. Shutdown Answer: B QUESTION NO: 577 A client asks a technician to configure their laptops fingerprint scanner for use. WPA. WPA encryption D.com Ac tua Which of the following wireless networking encryption technologies is MOST recommended for its level of high security and reliability? lTe sts .CompTIA 220-701: Practice Exam Which of the following power saving modes in Windows XP uses hard disk space to store active memory? A. Password authentication B. Computer Browser "Pass Any Exam.co m 178 . Any Time. Smart card authentication C. Sleep D. WPA2 B.actualtests. Which of the following security technologies is this considered? A. WPA D.AES Answer: A QUESTION NO: 579 A Windows XP computer consistently shows no printers installed under the Printers & Faxes area and an error referring to a service failure displays on each restart." .

Reseat the video card. Answer: C QUESTION NO: 581 A. Any Time.www. IPSec Services Answer: C QUESTION NO: 580 A user calls to report a completely blank screen on their PC. The technician on call determines that the PC is powered on and is not in standby mode. Print Spooler D. B. Which of the following steps should the technician recommend the user take in order to resolve the problem? A. Northbridge Answer: A QUESTION NO: 582 Which of the following chipsets is responsible for controlling the data flow between a PATA optical drive and the processor? A. BIOS "Pass Any Exam. Northbridge B. check the video cable from the monitor to the PC. Turn the monitor on/off.CompTIA 220-701: Practice Exam B.actualtests. Check the video cable from the monitor to the PC. check the power cable on the monitor. reseat the video card in the PC. C. Add Hardware Wizard C. reseat the video card. check the video cable from the monitor to the PC. Turn the monitor on/off. DMA controller D. try turning the monitor on/off.com 179 Ac tua Which of the following chipsets is responsible for controlling the data flow between the hard drive and the processor? lTe sts . check the power cable on the monitor. D. BIOS C." . Southbridge B.co m . try turning the monitor on/off.

Answer: A "Pass Any Exam. D. Which of the following is the NEXT troubleshooting step the technician should take? A. DMA controller Answer: B QUESTION NO: 585 A desktop computer is not responding when the power button is pressed.CompTIA 220-701: Practice Exam C. C. Southbridge D. Northbridge B." . DMA controller C.com Ac tua lTe sts . The technician has checked the power cord and finds it is properly connected to the computer and to the power outlet. Any Time. Southbridge C.co m 180 .www. B. DMA controller Answer: C QUESTION NO: 583 Which of the following chipsets is responsible for controlling the data flow between the RAM and the processor? A. Verify that the power button is plugged into the motherboard. Northbridge B. Check the power supply for voltage output. Southbridge Answer: A QUESTION NO: 584 Which of the following chipsets is responsible for controlling the data flow between the peripheral devices and the processor? A. Replace the power button. Check the power outlet to verify it is supplying power.actualtests. BIOS D. CMOS D.

Port triggering C.com Ac A user reports that they are suddenly unable to print to a network printer. Biometric password B. It was working fine yesterday. The printer has corrupt drivers. "Pass Any Exam.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 586 Which of the following demonstrates a physical method of intrusion detection? A.www. The technician can ping the users workstation and the printer. 478 B. 775 C.co m 181 . Slot A Answer: A A. Bitlocker Answer: C QUESTION NO: 587 Which of the following socket types utilizes a zero insertion force (ZIF) connector? A. D. The technician can also print a test page from another workstation. Answer: A QUESTION NO: 589 Which of the following architectures are designed for multi-threaded applications? (Select TWO). Any Time. Which of the following is the MOST likely cause of the problem? tua QUESTION NO: 588 lTe sts . B. The printer is no longer the users default printer. The printer has a faulty NIC. 959 D. Case open switch D. C. Theusers workstation has a faulty NIC." .

Unplug the PC and put on an anti-static wrist strap.E QUESTION NO: 590 When troubleshooting an issue with a customer. SODIMM D. Answer: D QUESTION NO: 591 A technician is asked to connect a Windows XP SP3 computer to the Internet. Disable all file shares. D. D. B. however. C. Multi-core B. Inform the customer of how long it might take to resolve the problem. B. Turn off the firewall. C.www. Which of the following is a best practice? A.co m . Which of the following should be selected to BEST meet the user's needs? A. DDR2 E. Verify when the last time the computer was working correctly was. they do not want the updates to interfere while they are working. Update the antivirus definitions. Set automatic updates to download only. Update the network device drivers.CompTIA 220-701: Practice Exam A. "Pass Any Exam. Update the virus definitions and start a scan for viruses. Assign a password complexity policy. Answer: A QUESTION NO: 592 A user wants their computer to automatically receive updates from Microsoft. Any Time. B.actualtests.com 182 Ac tua lTe sts ." . Dual-core Answer: A. C. Turn on Automatic Updates. Which of the following is the FIRST thing the technician should do? A. PCI express C.

D. Any Time. Set automatic updates to download and install. Username/password B. Check the network connections. B.CompTIA 220-701: Practice Exam D. QUESTION NO: 594 Answer: B QUESTION NO: 595 A technician needs to configure Windows XP computers with the file system that will allow the addition of secure files to all users desktops. Check the domain print server.actualtests. HPFS C. Check the print queue. Check power on theusers laptops." . FAT16 B. NTFS D. WPA D. C.co m 183 . FAT32 "Pass Any Exam.www.com Ac tua A. Which of the following is the FIRST thing a technician should check? sts . Which of the following file systems should the technician select? A. lTe Several users report their print jobs did not print to the local shared printer. MAC filtering Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. Answer: A QUESTION NO: 593 Which of the following is an example of biometric security? A. Fingerprint scanner C.

Answer: A After several months users report that their computer runs slower. Which of the following utilities will allow a technician to trigger defrag to run when the user logs off? A. Any Time. Check the boot order in the BIOS. Where should the technician make the necessary boot order changes? A. Task Manager B. BIOS settings Answer: D QUESTION NO: 597 While installing Windows XP.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 596 A user's computer does not boot. a technician notices that the software hangs during the hardware detection phase." . The problem is related to large files being deleted. B. Firmware settings C. Motherboard settings B. D. The technician needs to change the computers settings to boot from a recovery CD.co m .actualtests. C. Check the disk for scratches. Backup Manager C.com 184 Ac QUESTION NO: 598 tua lTe sts . Check for incompatible hardware. Check the CMOS battery. Jumper settings D. How should the technician troubleshoot this issue? A. Task Scheduler Wizard D. Application Manager Answer: C QUESTION NO: 599 "Pass Any Exam.www.

The installation CD is not available. Add Hardware Wizard. Any Time. PC/XT "Pass Any Exam. A network interface card B. Right-click My Computer icon. AT C. A cable modem D. A T-1 connection tua Which of the following adapter cards is used to access the Internet through a telephone line? lTe sts . C. Right-click My Network icon. An asynchronous modem C. B.www. ATX B.co m 185 . Answer: B QUESTION NO: 601 Answer: B QUESTION NO: 602 Which of the following power supply standards was developed to provide a better way to plug into the motherboard? A." . select Properties D.CompTIA 220-701: Practice Exam How can a technician determine the amount of memory in a computer running Windows XP? A. select Properties Answer: B QUESTION NO: 600 A technician installs a new printer to a local computer and needs to install the drivers. select Properties C. Right-click Start menu. select Properties B.actualtests. Check the printers BIOS. Check the USB port. D. Which of the following is the BEST solution to locate the correct drivers? A.com Ac A. Check the manufacturer's website. Right-click System Tray.

TELNET C.www. LDAP Answer: C QUESTION NO: 606 Which of the following transmission types allows for a NIC to send and receive data simultaneously? "Pass Any Exam. ACL Answer: A QUESTION NO: 603 When a job fails to print. From the administrative tools applet Answer: C Which of the following ports are commonly used for outgoing email? A.actualtests. PPTP C.CompTIA 220-701: Practice Exam D. From theprinters drivers B.co QUESTION NO: 604 m . NTP B. HTTP Answer: C QUESTION NO: 605 Which of the following protocols are commonly used for Windows Remote Desktop? A.com 186 Ac tua lTe sts . SMTP D. where would a technician go in Windows to print out a test page? A. RDP D." . Any Time. NNTP B. From the printer properties page D. Manually on the printer C.

Modem C. Hub C. Modem lTe Which of the following network devices interconnects networks together? sts .www. Switch Answer: D QUESTION NO: 608 Answer: C QUESTION NO: 609 Which of the following network devices interconnects workstations and broadcasts the data that is being transmitted? A. Full duplex D. Router D.co m 187 . Hub B." .actualtests.CompTIA 220-701: Practice Exam A. Port forwarding Answer: C QUESTION NO: 607 Which of the following network devices helps prevent data collision by not allowing data to be broadcast? A. Any Time. Router D.com Ac tua A. Switch B. Modem C. Port mirroring C. Hub Answer: D "Pass Any Exam. Switch B. Bridge D. Half duplex B.

B. Laser printers fuse the image to the page. The control panel C. The power supply D.actualtests. Local printers are situated in a common area shared by one department in the same office while network printers are always installed in enterprise environments where there are several offices in different buildings sharing the device. C. The interface Answer: A "Pass Any Exam. C. A maximum of two computers can share a local printer verses unlimited users can share a network printer. QUESTION NO: 612 Which of the following components is a distinguishing characteristic of a laser. Any Time.com Ac Answer: D tua lTe sts ." . The writing element B.CompTIA 220-701: Practice Exam QUESTION NO: 610 Which of the following is a difference between a local printer and a network printer? A. Laser printers use toner. Laser printers melt the image onto the page. D. and impact printer? A. D. while the inkjet printer can only use ink cartridges. Ink jet printers are safe for the environment. Network printers can be connected directly to a network while a local printer is connected directly to ausers computer. inkjet. while an inkjet printer sprays the image on the page. A local printer has a small footprint and cost less money than a network printer that has a large footprint. Answer: C QUESTION NO: 611 Which of the following is the difference between a laser printer and an inkjet printer? A. thermal. B.www. while laser printers can be harmful to the environment.co m 188 . while an inkjet printer fuses the image to the page.

Which of the following may be the cause? A. B. C.CompTIA 220-701: Practice Exam QUESTION NO: 613 A customer reports that while attempting to print a document it seems to queue up fine. D. The application used to create the document is incompatible with the printer.actualtests. but the printer does not print the job.www. customer's personal files and professional data. D. person who would be directly affected in the case of a breach. ATX C. equipment from abuse and misuse. which of the following is the minimum default resolution setting that Windows XP supports? A. 800 x 600 "Pass Any Exam. B. NLX D. A print job is waiting in the print queue. .co m Compliance regulations regarding data sensitivity are primarily created to protect the: . 640 x 480 B. Any Time." . C. Answer: C QUESTION NO: 614 Answer: C QUESTION NO: 615 In regards to computer case form factors. Micro ATX Answer: A QUESTION NO: 616 In terms of screen resolution.com 189 Ac tua lTe sts A. company's intellectual property and proprietary information. Outdated or corrupt print driver. BTX B. which of the following provides the MOST room for effective cooling? A. Printer configuration is incorrect.

1280 x 920 Answer: A Explanation: 640 x 480 is the standard resolution of VGA technology. solid state drive. D. Any Time. the back up tape drive configuration.actualtests. and SVGA resolution is 800 x 600. D. Answer: A "Pass Any Exam. B. SODIMM D.CompTIA 220-701: Practice Exam C. Answer: C QUESTION NO: 618 Which of the following is a primary storage device? A. B." .co m 190 . C. SATA hard drive Answer: D QUESTION NO: 619 The RAID level on a computer system refers to: A. CGA's resolution was 320 x 200 . QUESTION NO: 617 A CD drive is a type of: A. DVD/RW drive B. hot swappable drive. optical drive. network drive. the number of partitions across multiple hard drives. SD flash drive C. C. 800 x 640 D. how data is distributed between multiple drives. EGA's was 640 x 350.www. number of installed hard drives.com Ac tua lTe sts .

DIMM chip B. IDE drive C. D. Automatic integrated surge protection is provided through the upgrade. Answer: A QUESTION NO: 622 Answer: A QUESTION NO: 623 For a computer's core 2 processor to work properly. equivalent to the original power supply wattage. Thermal grease between the fan and theheatsink B. B. PS/2 port Answer: D QUESTION NO: 621 When purchasing an extra AC adapter for a notebook computer. Thermal grease between the processor and theheatsink "Pass Any Exam.com 191 Ac A.3 volts of power to the computer. The computer can run faster because of the larger power source.co m . Thermal grease between the processor and the fan C.www. equal or greater than the original power supply wattage. tua On a desktop computer. Automatic voltage detection between 110 and 220 voltage is provided.CompTIA 220-701: Practice Exam QUESTION NO: 620 Which of the following would be an example of an I/O interface? A. auto sensing from 100 to 240 Volts. C.actualtests. D. AGP slot D." . Two processors installed on the motherboard D. it must have which of the following? A. upgrading the power supply from a 200 watt power supply to a 400 watt ATX power supply results in which of the following? lTe sts . B. equal or lesser than the original power supply wattage. The addition of 3. Any Time. it is important for the output to be: A. C.

The flatbed scanner must be removed. which of the following should occur? A.com Ac QUESTION NO: 626 tua lTe sts . Double the clock speed on a 32-bit processor B. B. C. The memory speed will decrease. Answer: A When installing a barcode scanner on a computer. The barcode scanner should be set up in the computers BIOS. Hyper-threading technology D. D. C.co m 192 . Hyper-V technology C. A 64-bit capable processor Answer: D QUESTION NO: 625 The DDR2 memory on a computer has failed. B. "Pass Any Exam. Answer: A QUESTION NO: 627 Which of the following is the purpose of a docking station for a laptop? (Select TWO). Which of the following statements is MOST likely true? A.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 624 To run a Microsoft Windows 64-bit OS. The scanner must be installed between the PS2 mouse and the computer. The OS will have to be reinstalled. D. Any Time. The computer will overheat. The computer will not pass POST. The scanner must be configured to read the code(s) desired.actualtests.www." . the computer must be equipped with which of the following? A.

D. CPU B. A memory chip is defective.ini file. To allow peripheral devices such as a monitor to remain attached B. Laser Answer: A QUESTION NO: 629 Answer: A.www. Hard drive "Pass Any Exam. Impact B. To provide additional software security to the laptop D. Windows has a corrupt boot.co m ." . C.D QUESTION NO: 628 Which of the following printer types is BEST suited to a multipart form? A. Inkjet D. E. The power supply is not connected to the system board. To allow LAN/WAN switching Answer: A. To provide additional USB ports for the laptop E. To allow additional power to be available to the laptop when docked C.CompTIA 220-701: Practice Exam A. Which of the following could be contributing to the noise? (Select TWO). sts . A PCI card is not correctly seated. B. Duplex C.actualtests.com 193 Ac A. A. Which of the following is the possible cause? (Select TWO).B QUESTION NO: 630 The user states the desktop computer is very noisy. Any Time. Cooling fan C. The CRT display has failed. tua lTe The customer reports after the computer was upgraded the screen is blank and the computer beeps several times then stops responding.

but the owner of the company left specific instructions that they wanted to be notified post-repair of the status of the systems. Answer: D QUESTION NO: 633 A customer would like to build a Media Center PC for their home theater. Memory chip Answer: B." . Document the work done at the firm.com 194 Ac tua lTe An onsite technician is assigned to a small business for some emergency repair work. asks to have a single-connection that will carry video and audio to and from the PC. Document the work done at the firm and leave the company owner a voicemail. QUESTION NO: 632 A. Boot from Emergency Boot Disk. leave a copy for the company owner. the owner would probably not want to be bothered during the work day. The repairs go as planned. Boot from LAN.C QUESTION NO: 631 Which of the following boot methods results in the MINIMUM device drivers being loaded? A. Any Time. and due to space constraints.co m Answer: B .www. ask one of the assistants at the company to contact the owner. Which of the following would be the BEST course of action for the technician to take? sts . and personally contact the owner to update on the status of the repairs. DVI-D "Pass Any Exam. relaying details of the repair to save the technician time. B. Which of the following technologies is capable of this functionality? A. Boot to Last known Good Configuration. Boot in Safe Mode. Document the work done at the firm. B. Motherboard E. C. D. Call and/or email the owner the status of the repair and answer any remaining questions they might have.actualtests.CompTIA 220-701: Practice Exam D. D. C.

B.co m 195 . Express card C. in marked matching slots. Keep the hard drive within acceptable temperature ranges." . B.CompTIA 220-701: Practice Exam B. Memory has to be installed in matching pairs. Memory has to be installed in same speed and size modules. DVI-I C. Mini-PCI card B. Any Time. Keep the power supply within acceptable temperature ranges.1 D. PC card 7. HDMI Answer: D Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 634 Which of the following is the purpose of a heatsink in a PC's CPU? A. using chips equal to or larger than 1GB in size. which of the following is true? A.com Ac A. C.actualtests.www. The motherboard jumpers need to be properly configured. Answer: B QUESTION NO: 636 In order to effectively use dual-channel functionality in modern DDR/DDR2/DDR3 memory. D. Keep thenorthbridge chip within acceptable temperature ranges. VGA D. "Pass Any Exam.2 tua Which of the following is the FASTEST external expansion card standard that a customer could find for a laptop? lTe QUESTION NO: 635 sts Answer: B . Keep the processor within acceptable temperature ranges. PC card 8. C.

" . Use a multi-pass third party formatting utility. Use Windows built-in Disk Management utility and format the disk. Due to limited ability to conceal cabling within walls. C. the company is being forced to run the lines along power wiring and overhead lighting. Fractional T1 C.www. Which of the following would be the MOST cost effective cable to choose? A.actualtests. Any Time. Reformat the hard drive.CompTIA 220-701: Practice Exam D.com Ac tua lTe A. Memory has to be installed in marked matching slots. using at least five passes. STP Answer: D "Pass Any Exam. QUESTION NO: 638 Answer: B QUESTION NO: 639 A small business is looking to run new cabling for their upgraded network. Run a high powered magnet over the drive several times. B. Answer: A QUESTION NO: 637 Which of the following methods would be the BEST way to effectively destroy highly sensitive data from a hard disk? A. 56K dial-up sts Which of the following broadband connections provides the LEAST amount of latency? .co m Answer: A 196 . Satellite D. Fiber D. D. WiMAX B. UTP B. Coaxial C.

Four D.C QUESTION NO: 642 A. Fuser "Pass Any Exam." . One B. Windows Vista Home Premium Answer: A. Windows 2000 Pro C.actualtests. Two C. Security Center B.www.com 197 Ac A wireless network broadcasted from a SOHO WIFI single band router can have a maximum of how many SSIDs associated with it? tua lTe sts . Device Manager C. WindowsVista Ultimate B. Five Answer: A QUESTION NO: 643 A laser printer uses which of the following consumables? A. Windows Defender D. Any Time. Windows XP Professional E. WindowsVista Business D. Event Viewer Answer: D QUESTION NO: 641 A SOHO user wants to utilize computers with volume shadow copy to be able to recover accidentally deleted documents. A. Which of the following operating systems currently include this functionality? (Select TWO).CompTIA 220-701: Practice Exam QUESTION NO: 640 Which of the following utilities would be the BEST place to check for installation problems? A.co m .

com 198 Ac tua lTe sts . by design. Liquid ink Answer: C QUESTION NO: 644 Network hubs.5 C.7 Answer: C QUESTION NO: 646 Which of the following commands is used to open an editor to adjust the Windows database? A.122. 100Mb B.5 D. ping v 10.actualtests.www. msconfig B.0.11 B. Half duplex Answer: D QUESTION NO: 645 Which of the following commands will return the hostname of a specific device? A.168.68. Full duplex C. Ribbon C. ping t 172.co m ." .10.18. edit C. dir Answer: C Explanation: The two commands that you can use to edit the system registry in a Windows 2000 (or Windows XP/Vista) computer are regedit or regedt32 (no i ) . 10Mb D.1. regedit D. Toner D.16.CompTIA 220-701: Practice Exam B. ping a 192. Any Time. ping f 189. "Pass Any Exam. can run at which of the following modes? A.

B. Which of the following is the MOST likely "Pass Any Exam. The RAM has been inserted backwards in their slots. C. Answer: A QUESTION NO: 650 A printer that was printing fine previously is not printing. C. no errors are reported and the data cable is connected. Any Time. MSIEXEC . Four 128MB DDR DIMM modules are removed and four 512MB DDR DIMM modules are inserted. PERFMON B. MSTSC D. MSCONFIG C. The physical printer online light is lit. D. MSCONFIG was used to execute the win. MSCONFIG was used to disable the computer services.www.ini file.co Which of the following utilities is used to perform a baseline on a hard drive? m .CompTIA 220-701: Practice Exam QUESTION NO: 647 A Windows XP computer does not load all of the services required when it is booted normally. The monitor is not plugged into the video card. Which of the following is the MOST likely cause of the issue? A. D. B.ini file. The BIOS revision is the latest version.com 199 Ac A technician is adding RAM to a PC. MSCONFIG was used to execute the system. the operating system will only recognize 1GB of RAM. Upon power on. MSCONFIG was used to enable the computer services. Which of the following choices is MOST likely the cause? tua lTe sts A." . Answer: B QUESTION NO: 648 Answer: A QUESTION NO: 649 A. The PC BIOS does not support the new RAM size.actualtests.

Component Services Answer: A "Pass Any Exam.www. ipconfig 127. My Computer C.0. Device Manager D.0 B. D. The Use Printer Offline option is not checked. System Properties Answer: D QUESTION NO: 652 Which of the following commands can be used to verify TCP/IP functionality? A.0. ping 127. Any Time.1.com Ac tua lTe sts . Computer Management B. localhost 128.actualtests.CompTIA 220-701: Practice Exam cause of this problem? A.0. C. Control Panel B. Answer: B QUESTION NO: 651 Which of the following GUI interfaces displays total RAM installed in a Windows XP computer? A. System Information D. The Use Printer Offline option is checked.0. Performance Logs and alerts C.1. The Printing Preferences has been changed in Printer Properties. B.1 Answer: D QUESTION NO: 653 In which of the following is the Event Viewer located? A. The Print Processor has been changed in Printer Properties. ping 128.1 C.1 D.0." .co m 200 .0.

Performance Logs and Alerts B. Performance Logs and Alerts D. Startup Menu C. Device Manager C. Any Time." .co m 201 . Computer Management B. Component Services Answer: A QUESTION NO: 656 In which of the following is the Disk Defragmenter utility located? A. Performance Logs and Alerts D.www. My Computer B. Device Manager C. Component Services D. Control Panel D. Component Services Answer: A QUESTION NO: 655 In which of the following locations is the Disk Management utility located in? A. Device Manager Answer: B QUESTION NO: 657 Where would a technician place a shortcut in order for an application to run during logon? A.com Ac tua lTe sts . Computer Management C. System Tray "Pass Any Exam. Computer Management B.CompTIA 220-701: Practice Exam QUESTION NO: 654 In which of the following is the Services Snap-in located? A.actualtests.

Task Manager D. System Configuration Answer: B QUESTION NO: 659 Answer: A QUESTION NO: 660 Which of the following commands opens a utility that will display component driver versions? A. System Configuration B. msconfig Answer: B QUESTION NO: 661 Which of the following tools is located in the Control Panels Administrative Tools utility? A.co Which of the following utilities is started in Windows XP when msconfig is entered in the run line? m 202 ." . System Properties B. dxdiag C. Any Time. cmd B. System Information . msinfo32 D.www. Power Options "Pass Any Exam. Task Manager D.com Ac tua lTe sts A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 658 Which of the following utilities is started when msinfo32 is entered in the run line? A.actualtests. System Properties C. System Information C.

Hardware Wizard D. Simple File Sharing Answer: B QUESTION NO: 662 Which of the following tools can be found in the Administrative Tool Utility? A. Power Options Answer: B QUESTION NO: 663 Which of the following tools is located in the Administrative Tools Utility? A. Computer Management Answer: D QUESTION NO: 664 Which of the following is a class C IP address? A. Event Viewer C.168. Simple File Sharing B. 172." .www. 192. Hardware Wizard D.168.10. Any Time. Hardware Wizard D.com Ac tua lTe sts . Power Options B. 4.actualtests.CompTIA 220-701: Practice Exam B.co m 203 .1.1.100 C. Simple File Sharing C.1 D.1.1 B.168.1 Answer: D QUESTION NO: 665 "Pass Any Exam.100. Performance C. 122.

28 Answer: C QUESTION NO: 667 Which of the following is the MINIMUM amount of characters allowed for WPA encryption key? A. 28 Answer: A QUESTION NO: 668 Which of the following is the MAXIMUM amount of characters used for a WPA2 encryption key? A. 10 B. 28 Answer: A QUESTION NO: 666 How many characters are used in a 128-bit WEP encryption key? A. 12 C. 16 C. 10 B. 10 C. 63 D.com Ac tua lTe sts .CompTIA 220-701: Practice Exam How many characters are used in a 64-bit WEP encryption key? A.actualtests. 12 C. 8 B. 26 D.co m 204 . 26 D.www. 8 B. 26 D." . Any Time. 64 Answer: C "Pass Any Exam.

802.CompTIA 220-701: Practice Exam QUESTION NO: 669 Which of the following wireless protocols provides the MOST bandwidth for streaming video data? A. Connects multiple users to one computer.11g B. D.www. 802.11n C. CSU tua Which of the following devices converts digital to analog signals for communication between two different networks? lTe sts . Which of the following components is the MOST likely at fault? A.11a Answer: B QUESTION NO: 670 Which of the following BEST describes what a KVM switch does? A. Connects multiple computers to one monitor. The battery is full and the laptop is plugged in. B.11b D. and that it gets unusually hot. Allows multiple users to have access to a central gateway." . Allows multiple computers to communicate with each other in a network. 802. Any Time. Modem D.com 205 Ac A.co m . Router B. C. keyboard.actualtests. and mouse. Answer: C QUESTION NO: 671 Answer: C QUESTION NO: 672 A user reports that their laptop computer shuts off about twenty minutes after turning it on. CPU "Pass Any Exam. DSU C. and there are no error codes or beeps. 802. Fan B.

Collects user and program information usually for malicious purposes D. Worm B. Battery D.co m 206 . Any Time. Code that waits for a specific response before activating B. Cable ties B.com Ac tua A. ESD strap C. Spam D." . Produces unsolicited advertisements via pop-up messages lTe sts . Logic bomb Answer: B "Pass Any Exam.actualtests. RAM Answer: A QUESTION NO: 673 Which of the following safety tools prevents static electricity damage to internal computer components? A. Unsolicited mail that is sent electronically C.CompTIA 220-701: Practice Exam C.www. Surge protector Answer: B QUESTION NO: 674 Which of the following BEST describes SPAM? Answer: B QUESTION NO: 675 Which of the following BEST describes a type of file that appears harmless but is there to cause malicious intent? A. MSDS D. Trojan C.

Disable in the BIOS. C. WAN B. B. Spyware Answer: D QUESTION NO: 677 Which of the following BEST describes a network of computers inside a house that communicate with each other but not with computers outside of the house? A. Safely Remove Hardware Function. Worm C.actualtests. WindowsVista Business C. "Pass Any Exam. WindowsVista Ultimate Answer: D QUESTION NO: 679 How should a technician properly remove a USB hard drive while a computer is running? A. WindowsVista Premium D. VLAN Answer: C QUESTION NO: 678 If a client has a Windows XP tablet PC. LAN D.www. Adware D. Unplug from the USB port." . Windows Vista Home B. which of the following operating systems can they upgrade to and still keep the tablet PC functionality? A.co m . Any Time. VPN C.CompTIA 220-701: Practice Exam QUESTION NO: 676 Which of the following malware is MOST likely to result in identity theft? A.com 207 Ac tua lTe sts . Virus B.

co QUESTION NO: 681 m 208 . Start> Run>typecmd > nslookup B. actions and outcomes sts A user has replaced an incompatible driver with one that is compatible. Escalate the problem to the next higher tier support shop C. Restart the OS. A record of the administrative passwords C. Start> Run> typecmd> goto Answer: B Answer: D QUESTION NO: 682 It is a best practice to create which of the following after a Windows 2000 Pro OS install? A. Which of the following is the FINAL step that should be performed? .www. Start> Run>typecmd> dir D. Document findings. Establish a theory of probable causes of the incompatible driver D. An established recovery point B. Answer: B QUESTION NO: 680 Which of the following steps will find an IP address? A.actualtests. Any Time.com Ac tua lTe A. Cycle the power to ensure that thent driver works B. A complete restore of the hard drive D. An emergency repair disk (ERD) Answer: D QUESTION NO: 683 "Pass Any Exam." .CompTIA 220-701: Practice Exam D. Start> Run> typecmd > ipconfig C.

WiFi Card "Pass Any Exam.com Ac tua A technician wants to configure a Windows XP Pro laptop. Check to see if the NIC is functioning. 255.www. B.CompTIA 220-701: Practice Exam A customer wants to use their laptop at a local hotspot that they have successfully used before.255. Suspend Answer: A QUESTION NO: 686 Which of the following laptop components allows connectivity with nearby devices using a PAN? A. 169.0." . C.127 B.255.254. Ask if they have a modem.0. D.co m 209 . 127. Any Time. 192. Which of the following should the technician do? A.168. Check thatWiFi is enabled. they are not receiving any WiFi signals.1. Answer: C QUESTION NO: 684 Which of the following is a broadcast address? A.actualtests. however. Stand by B. Hibernate D.255 Answer: D A. The laptop also needs to be able to resume quickly from this mode. Suggest they move computer around.10. Which of the following power saving modes should a technician choose? lTe QUESTION NO: 685 sts .1 C. Shut down C.1 D. It needs to write current work to memory and enter a low power state after fifteen minutes of no activity. NIC B.

lTe sts A week ago a technician completed several upgrades for a business. C. Contact the customer with a follow-up call. Question the customer to find if they used suspend instead of shutting down the computer when they left the office. Which of the following would be the BEST course of action to take? . Which of the following is the NEXT action to take? A. B." . QUESTION NO: 688 Answer: C QUESTION NO: 689 A company customer calls in because the keyboard on their newly issued laptop is not working right. Right click on the print job and select cancel. Broadband card Answer: C QUESTION NO: 687 How can a user continue a paused print job when using Windows XP? A. but is now attempting to use the laptop's embedded keyboard. The technician has not heard back from the client. Right click on the print job and select restart. B. inquiring when the next system upgrades can be started and offer discounts. Question the customer to determine if they are using the embedded keyboard for the first time.CompTIA 220-701: Practice Exam C. "Pass Any Exam.co m Answer: B . Any Time. Right click on the print job and select resume. inquiring how the systems are running and offering any additional assistance. Right click on the print job and select properties.com 210 Ac tua A. C. Email an assistant at the business to see if they are satisfied with the services rendered. The customer had the laptop working properly all day in a docking station setting. Have the customerrestart the computer to reset the keyboard for the customers profile. Email the business owner and offer discounted services for the next system upgrades. B. Contact the customer with a follow-up call. D.www. Bluetooth D.actualtests. C. D.

" . BOOT. BIOS D.CompTIA 220-701: Practice Exam D. /t sts Which of the following settings would a technician have to set in order to have a barcode reader perform a horizontal tab? . Answer: C QUESTION NO: 690 Which of the following would be the BEST device to replace a hub? A. Router Answer: A Answer: D QUESTION NO: 692 A technician is trying to change the boot order on a laptop in order to install Windows Vista from a DVD. /v C.actualtests.co QUESTION NO: 691 m 211 . Modem C. Where would be the proper place to configure this? A. /r B.INI file C.com Ac tua lTe A. /b D. Hard Disk MBR Answer: C QUESTION NO: 693 "Pass Any Exam. Any Time.www. PXE Boot Rom B. Check the keyboard drivers in Device Manager and reload if out of date. Switch B. Bridge D.

RAID 1 C. Any Time. RAID 1 B. CPU Fan C.CompTIA 220-701: Practice Exam A user reports a constant whining noise coming from their computer while it is on. RAID 10 Answer: A QUESTION NO: 695 Answer: A QUESTION NO: 696 Which of the following RAID arrays does stripping with parity? A. RAID 1 C.www.actualtests." . Hard Drive Answer: B QUESTION NO: 694 A technician has setup two disks in a RAID array of equal size. RAID 5 D. RAID 0 B. Optical Drive D. Processor B. Which of the following is MOST likely failing? A. RAID 0 B.co m 212 . RAID 10 "Pass Any Exam. RAID 5 D. RAID 10 tua Which of the following RAID arrays does only striped volumes? lTe sts . RAID 6 D. Which of the following RAID arrays is the technician using? A.com Ac A. RAID 5 C.

CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 697 Which of the following cable types sends and receives data by the use of light? A.co Which of the following cable types contains a foil shield inside the jacket? m 213 . The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. Fiber B. UTP Answer: B QUESTION NO: 698 Answer: C QUESTION NO: 699 Which of the following connectors is commonly used on CAT6 cable? A. STP D. BNC Answer: A Explanation: With twisted pair cable you can use RJ-45 connector. RJ-45 B. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN).com Ac tua lTe sts A. UTP . Coaxial D. CAT6 C. Any Time. STP B. Fiber C. ST D.actualtests." .www. RG-6 C. especially Ethernets "Pass Any Exam.

Bluetooth "Pass Any Exam.11g D. 802. DSL D. Fiber D. Cable Answer: B QUESTION NO: 703 Which of the following wireless types uses 5GHz frequency and can transmit data up to 54Mb? A. STP Answer: A QUESTION NO: 702 Which of the following Internet access types has the GREATEST amount of latency? A. Satellite C. BNC C.11a B.11n C.CompTIA 220-701: Practice Exam QUESTION NO: 700 Which of the following connectors is commonly used on CAT3 cable? A.actualtests. RG-6 Answer: A QUESTION NO: 701 Which of the following cable types have a single copper wire used for sending and receiving data? A. RJ-11 B.com Ac tua lTe sts . Any Time." .www. Fiber B. UTP C. 802. Coaxial B. ST D. 802.co m 214 .

Botnet B. Botnet C. Spyware Answer: D QUESTION NO: 707 Which of the following malware types displays pop-up advertisements on a PC wanting a user to purchase something? "Pass Any Exam. Adware sts . Cable C. DSL B. Fiber D. Any Time.co Which of the following computer infections allows several computers to launch attacks against a network? m 215 .CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 704 Which of the following transmission mediums has the GREATEST speed? A. Spyware B.com Ac tua lTe A. Spam C. Satellite Answer: C QUESTION NO: 705 Answer: B QUESTION NO: 706 Which of the following malware types captures personal information? A. Spam D.www." . Adware D.actualtests.

CompTIA 220-701: Practice Exam A. Adware C. Uninterruptible power supply C.com Ac tua lTe sts QUESTION NO: 709 . without actually installing it on the workstation? A. Spam B. Spyware C. CD B.www. Spyware B. Power strip B. Adware Answer: D QUESTION NO: 708 Which of the following malware types sends out email from a clients address book? A.co m 216 . Surge protector D.actualtests. Worm D. Internal hard drive D. Floppy C. Botnet Answer: C Which of the following devices would BEST protect the clients equipment from power outages? A. Network Answer: A "Pass Any Exam. Grounded outlet Answer: B QUESTION NO: 710 Which of the following boot devices can a Live version of the OS be installed and tested on. Any Time. Botnet D." .

12Mbps. B. Any Time. C. SCSI hard drive Answer: C QUESTION NO: 713 Which of the following motherboards would be installed in a small form factor case? A.www. ATX B. HTTPS C.ROM drive C. AT D. 480Mbps. Micro ATX C. SMTP D. 800Mbps. IDE hard drive B.actualtests. D.co m 217 . NLX Answer: B QUESTION NO: 714 IEEE1394b is capable of transfer rates of up to: A. "Pass Any Exam. 400Mbps. FTP B. DVD.CompTIA 220-701: Practice Exam QUESTION NO: 711 Which of the following protocols uses port 110 by default? A.com Ac tua lTe sts ." . USB thumb drive D. POP Answer: D QUESTION NO: 712 Which of the following is a type of solid state drive? A.

6/12 Volts DC or 12/24 Volts DC D. Lower latency C. 20 or fewer D.www. 10 or fewer B. 110/120 Volts AC or 220/240 Volts AC B. Any Time." . AC or DC Voltage C.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 715 The voltage selector on the back of some power supplies allows a technician to select between which of the following? A. In addition.actualtests. Fire resistant B. 110/120 Volts DC or 220/240 Volts DC Answer: A QUESTION NO: 716 Which of the following is an advantage of using Plenum CAT5 cable when installing a network? A. 15 or fewer C.com 218 Ac tua lTe sts .co m . Can be used with VoIP Answer: A QUESTION NO: 717 A Windows XP workgroup computer can have up to how many concurrent connections? A. Increases length of cable D. 25 or fewer Answer: A QUESTION NO: 718 A customer with a SOHO network reports one computer on the network does not have Internet access. the customer reports the NIC link lights for that computer are not on. Which of the following could be the problem? "Pass Any Exam.

co m 219 . Answer: D QUESTION NO: 719 After installing a network card. Safe Mode D. Re-install the OS.www. Update the device driver. Which of the following is the NEXT step? A. Join the computer to the workgroup. NTOSKRNL "Pass Any Exam. . Answer: D QUESTION NO: 720 A technician needs to boot a computer with only the basic devices and drivers. Boot Mode B. you should update the device driver. D. D. B. Remove and replace the network card. Which of the following boot options will accomplish this? A.com Ac tua lTe sts Explanation: To troubleshoot this problem. Debug Mode Answer: C QUESTION NO: 721 After a computer starts it displays an error message NTLDR is missing. Network server is not working.actualtests.CompTIA 220-701: Practice Exam A." . Switch is not working. C. Firewall is not working. C. Updating the device driver may help when an installed device isn't working properly. Any Time. Enable Boot Logging C. the technician notices a yellow exclamation mark in Device Manager. Where can the technician locate the NTLDR files? A. B. Internet site is down.

SYS B.SYS D. OS installation disk C. Which of the following is the BEST solution? A. Upgrade the memory. C. Replace the battery. POST Answer: D QUESTION NO: 723 Answer: B QUESTION NO: 724 A customer reports that a laptop does not start when the power button is pressed.actualtests. Replace the LCD. Change power outlets. B.CompTIA 220-701: Practice Exam B. NTDETECT.co m 220 .www. Upgrade the video card. When the laptop is plugged into an outlet it starts. Answer: A "Pass Any Exam. BOOT. B.COM Answer: B QUESTION NO: 722 When a computer is turned on. but there is no video." .INI D. Which of the following is the NEXT step to troubleshoot the issue? sts . D. D. IO. After pushing the power button on the laptop the technician can hear the hard drive is spinning and the operating system start. Connect the laptop to a monitor. C. NTLDR C. CONFIG.com Ac tua A. Remove the battery. Any Time. lTe A technician is troubleshooting a laptop. Replace the power button. which of the following is the FIRST process that runs? A.

com 221 Ac tua lTe A.CompTIA 220-701: Practice Exam QUESTION NO: 725 A client reports that their laptop will not power off when the power button is pushed. The technician powers on the laptop and the drive is not detected. C.actualtests. The system is overheating. Check if the drive is properly plugged in. "Pass Any Exam. D. Check to see if a disk is present in the drive. The MBR B. Any Time. The RAM is not seated properly. The battery Answer: B QUESTION NO: 726 Answer: D QUESTION NO: 727 A customer reports that a laptop starts running for a few minutes before freezing or shutting down. The OS is not installed. B. Additional memory needs to be installed. D. The AC/DC adaptor D. Answer: B QUESTION NO: 728 Which of the following are examples of common techniques used in social engineering? (Select TWO). B. sts ." . Which of the following is the MOST likely issue? A. Which of the following should the technician do NEXT? m . The power-management console C. Check the USB settings for the drive.co A technician installs a new CD.www. C. Which of the following could be the issue? A. Check the manufacturer's recommended settings.ROM/DVD player into a laptop.

Assuming a position of authority D. Any Time. B. Asking passive aggressive questions E. printing on both sides of paper one at a time. Requesting public information B. to perform a technical risk assessment of employees within the company. Answer: A QUESTION NO: 730 Where is the power on password stored? A. System ROM Answer: B QUESTION NO: 731 Full duplex supports transmission of: A. engage in harmless communication. D. printing on both sides of paper simultaneously. communications in both directions simultaneously. System RAM B. C. C." . communications in both directions one at a time. Insulting the subject to motivate a response C.CompTIA 220-701: Practice Exam A.E QUESTION NO: 729 Social engineering is used to: A.www.actualtests.com Ac tua lTe sts . Hard Drive D. B. Answer: D "Pass Any Exam. CMOS ROM C. acquire unauthorized information to achieve a goal. D. to test sociological boundaries with in the company.co m 222 . Flattery Answer: C.

Port 110 Answer: B QUESTION NO: 734 Which of the following is the POP3 port used for? Answer: D QUESTION NO: 735 Which of the following ports is used by POP3.actualtests. Port 23 C. Port 25 D. A tool that allows a workstation to tell the network that the workstation is present. Port 25 D. D. D. B. A tool that allows a user to connect to other computers. C. A tool that allows a user to use the workstation as a telephone through the network. It blocks popup ads. Port 23 C.com Ac A. Any Time. Port 110 "Pass Any Exam. A tool that tells a user of the workstation that they have exceeded their memory quota. tua lTe sts . It retrieves email from the mail server. by default? A. Answer: A QUESTION NO: 733 Which of the following ports is used for telnet. B. It holds a log of the last three passwords used. C. Port 21 B. by default? A. Port 21 B.CompTIA 220-701: Practice Exam QUESTION NO: 732 Which of the following is the definition of telnet? A." .co m 223 . It pings a workstation from a remote server.www.

and the hard drive stops working.C QUESTION NO: 739 "Pass Any Exam. USB C. overheating. sts . Excessive movement between system memory and virtual memory. C." .co m 224 . Printer E. Processor is going bad B. RAM module is faulty C. A method of recovering lost data from a hard disk. A recognized method of disposing hard drives that contain sensitive data. UPS not working properly Answer: C QUESTION NO: 737 Drive thrashing is described as which of the following? Which of the following can be used as a boot device upon startup? (Select TWO). D. System RAM Answer: B. Any Time. Power supply D. electric shock felt on computer case. Network D. Which of the following is the cause? A.www. Any damage to a hard drive caused by an intention or unintentional jolt or movement. Wireless router B. A.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 736 A workstation has been experiencing intermittent system problems. B.com Ac QUESTION NO: 738 tua Answer: A lTe A. The user described the problems as: occasional rebooting.actualtests.

ipconfig C. A. C. Shift + B C. Explain to the user they need to fill out a work order for the computer issues. Which of the following utilities could be used to check if there is a remote device on the network? A. B. Windows Key + B Answer: A QUESTION NO: 740 A user is calling excessively with computer issues. Which of the following should the technician do? A. Start> Run> Accessories> Command Prompt C. Help the user with every issue that they call about and put all other work orders on hold. F12) B." . ping Answer: D QUESTION NO: 742 Which of the following is a way to get to a command prompt in a Windows XP machine? (Select TWO). D. Start> Run>cmd B. netstat B.actualtests. F9.www. nslookup D. Function keys (e.co m 225 . Start> Programs> Accessories> Command Prompt "Pass Any Exam. Ask another technician to take over support for this user.CompTIA 220-701: Practice Exam Which of the following allows a technician to boot from a special device upon startup? A. Start>Programs>Accessories>Communications> Command Prompt D. Any Time. Ctrl + Alt + B D.g. Ask the user to call another technician for more in-depth assistance.com Ac tua lTe QUESTION NO: 741 sts Answer: B .

co m 226 . Answer: A QUESTION NO: 744 Which of the following components is used to connect expansion boards to the motherboard? A. A past technician's documentation D. Start> Control Panel> Run>cmd Answer: A. it does not print. every time the user sends a print job to the printer. PS/2 B. Restart the print spooler service. Reboot the workstation and have the user log in again. C.com Ac tua lTe sts . The manufacturer's documentation C. however. Riser card D. B. Confirm the printer name where the user is trying to print. There are multiple printers in the office. NIC C.actualtests. The cleaning label B.CompTIA 220-701: Practice Exam E. Which of the following is the FIRST step that the technician should do? A. Any Time.www. Which of the following places should the technician look to find the proper handling procedures? A." . D. and all other users are able to print to the printer. Replace the paper in the printer. Chipset Answer: C QUESTION NO: 745 A technician is about to use a cleaning solvent.D QUESTION NO: 743 A user is trying to print to a network printer. MSDS Answer: D "Pass Any Exam.

Answer: D QUESTION NO: 749 A network that has no server controlling the computers is known as a: A. C. One B. WAN. prevent outside interference. Put the toner into a sealed bag and then throw into the garbage. B. C.com 227 Ac tua QUESTION NO: 748 lTe Answer: B sts A. C. Answer: D QUESTION NO: 747 The foil shielding on a STP cable is there to: A. Store in an air-tight container. D. which of the following is the MINIMUM number of failed login attempts before a user is locked out? . prevent damage from weather. Dispose in an incinerator. assist with data transmission.co m When applying the security settings to a network.www. "Pass Any Exam. Seven D. Nine . Three C.actualtests. LAN B. D. Return to the manufacturer for recycling. domain.CompTIA 220-701: Practice Exam QUESTION NO: 746 After changing the toner cartridge on a printer." . Any Time. provide protection from heat. which of the following is the BEST way to dispose of the old cartridge? A. B.

Make sure the network cable is seated properly in the users computer. Answer: D QUESTION NO: 750 A user reports that their CD. Check to see if the BIOS register the drive. Making sure that replacing the power supply is not cost prohibitive. QUESTION NO: 751 Answer: B QUESTION NO: 752 A user calls with a concern about network performance. sts When a component has a proprietary power supply what is the main limitation? . one power supply is as good as another. Check to see if theCD. Ensure that shielded cable was used for the network. D. which of the following would be the FIRST step to evaluate this issue? A.CompTIA 220-701: Practice Exam D. Replacing it with a power supply made specifically for that unit.www.Rom is compatible hardware. Making sure the power supply will fit into the casing.Rom is not reading a disc. There are no limitations. D. B.com Ac tua lTe A. B. Any Time. B. Make sure that the disc is a CD and not a DVD. C.actualtests. What should be the BEST first step to resolve this issue? A.co m Answer: B 228 . C. Answer: C QUESTION NO: 753 "Pass Any Exam. workgroup. Ensure that the CD drive is installed. D. Make sure that the network cable is not touching any other cables." . Check to see if the network cables were terminated properly. C.

com 229 Ac tua A remote customer calls and says their computer and monitor will not turn on. D. C. lTe sts . Did the computer and monitor work before? C. Which of the following would be the BEST questions to ask the customer? (Select TWO). The customer says the tower computer will not turn on and the monitor will not turn on either. Is it a LCD or CRT monitor? E. C. What is the manufacturer of the power strip/surge protector? Answer: A. B. "Pass Any Exam.www. Answer: C QUESTION NO: 755 A." . smart cards. Is another piece ofequipment. A complete back up of the hard drive. powering up? B. retinal scans. An emergency recovery disk (ERD). background checks for users. D. Answer: B QUESTION NO: 754 Which of the following is a best practice to create during an OS installation? A. that is plugged into the same power strip/surge protector. complex user names. An established recovery point. B.actualtests.B QUESTION NO: 756 A remote Customer calls with a dead computer. Was the electric bill paid? D. Any Time.CompTIA 220-701: Practice Exam Certificate based security for a network would involve the use of: A.co m . The customer has tried the power buttons on the computer and monitor multiple times and still the computer and monitor will not turn on. What would be the questions to ask this customer? (Select THREE). Other equipment plugged into the same power strip/surge protector also will not turn on. A record of the ADMIN passwords.

co m . Nothing. Nothing should be affected C.actualtests. How big is your electric bill? B. What is the manufacturer of the power strip/surge protector? E.CompTIA 220-701: Practice Exam A. Hibernate C.www. Perform backup of all data QUESTION NO: 758 Answer: B QUESTION NO: 759 Which of the following power management settings will allow any key press or mouse movement to bring a computer back to a usable state by default? A. Always on C. Has any electrical work been done recently? G. What is the manufacturer of the other equipment plugged into the power strip/surge protector? F. Standby D. Is another piece of equipment plugged into the same power receptacle and is it working? C. Any Time.C.com 230 Ac A. Create restore point D. What kind of equipment is plugged into the power strip/surge protector? Answer: B. Wake on LAN tua Which of the following power management settings will require the power button to be pressed to bring a computer back to a usable state by default? lTe sts Answer: D . Standby B." . Always on B. Make a list of all programs that will need to be reinstalled in event of a system failure B. Can you or someone else check the circuit breaker for that receptacle? D. Wake on LAN "Pass Any Exam.F QUESTION NO: 757 Which of the following should be recommended prior to any solution that you will implement? A. proceed with solution.

Explain the pros and cons of each system lTe A customer has asked if Windows XP is better than Windows Vista. Ask to be excused to use the phone to take a small break outside to get some air B. Which of the following is the BEST solution? A. relax and try to be as calm as possible while working through the distraction C. Check that the tube and capacitors are intact D. What is the BEST response to this question? sts QUESTION NO: 761 . Give them a list of blog sites and documentation that discuss the twoOSs D. Throw it in the trash. CRTs are being replaced by LCDs Answer: B "Pass Any Exam. Which of the following should the technician do? A. the customer continually asks questions about every step being performed. D. Put on an ESD strap and inspect the internal components B. Any Time.co Answer: B m 231 .www.actualtests. Explain that what is being done is extremely complicated and requires concentration." . Continue answering thequestions. Send them off on a small task to get a moment to concentrate and finish the job Answer: D QUESTION NO: 762 A CRT has stopped working. Say nothing. end the conversation C. Dispose through proper channels or send it to be repaired C.CompTIA 220-701: Practice Exam D. It is getting to the point that is becoming a distraction. Tell the customer that both are excellent choices B.com Ac tua A. Hibernate Answer: A QUESTION NO: 760 While working on a computer at a customers home.

Raise the priority of the users jobs to the highest level. Between 4 and 6 characters Answer: B QUESTION NO: 765 Answer: A QUESTION NO: 766 Which of the following can be done to ensure that the workstations are not damaged and do not lose power during momentary power spikes or blackouts? A. D. 90 to 180 days B. tua A users high priority print jobs are constantly being held up by larger jobs of lesser importance. Install a generator in the office C. Any Time. C. 30 to 60 days Answer: A QUESTION NO: 764 On average how long should your password be at minimum? A.actualtests.co m . 60 to 90 days C. Which of the following is the BEST option to alleviate this issue? lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 763 On average how often passwords should be changed? A. Between 10 and 12 characters B. Between 8 and 10 characters D. Give the user a dedicated printer." . Install a UPS in the office "Pass Any Exam.www. Replace all CMOS batteries in the office B. B. Give the user permissions to cancel other users print jobs. Have the user work after hours to finish their print jobs.com 232 Ac A. Annually D. Between 6 and 8 characters C.

Any Time. Shut down the computer before you leave and have them perform the calculation during their down time Answer: A QUESTION NO: 768 You have changed something on your workstation that is affecting the stability of your OS. Use software that in case of an outage saves your work. and shuts down the computer B. Preparing system for Automated System Recovery (ASR) C. "Pass Any Exam." . Loading a full backup onto your workstation D.CompTIA 220-701: Practice Exam D. Have an employee work nights to perform the shut down when the power supplies battery is about empty D.com 233 Ac tua lTe sts . Rolling back to an earlier configuration B. What is an option to ensure that all work is not lost and damage does not occur to the system? A.co m . Recently the building has been experiencing lengthy power outages and when the employees return the next morning they find that not only all work has been lost.www. Which of the following is the action that is being performed? A.actualtests. Retrieve the work from a hot site for the office C. Restoring all files from a storage device Answer: A QUESTION NO: 769 A customer wants to use their laptop at a local hotspot that they have successfully used before. Which of the following should you try FIRST? A. Suggest the computer be moved around. closes programs. Install power strips in the office Answer: C QUESTION NO: 767 There are computers that are left on overnight to complete certain calculations and tasks. however they are not receiving any Wi-Fi signals. You decide to go to a prior restore point. but the computers gives an error that the computer has not been shutdown properly. There are UPSs connected to the equipment but they only last about 30 minutes.

" . Change the power settings on the projector. each time the customer closes the laptop the computer goes into standby. D.actualtests. Make sure that the disc is a DVD and not a CD. Change the computer from a laptop to a desktop. Change the power settings in Power Management. However.com Ac tua A. Which of the following would MOST likely solve the issue? A. B. Answer: C "Pass Any Exam. B. Answer: D QUESTION NO: 771 Answer: B QUESTION NO: 772 A user reports that their DVD.ROM has compatible hardware. Check that the Wi-Fi adapter is enabled. Check to see if the BIOS registered the drive. Any Time.www. Ask if they have a modem. D. Move the projector further away from the laptop. C.co m 234 . Ensure that the device is working in Device Manager. C.CompTIA 220-701: Practice Exam B. Answer: C QUESTION NO: 770 A customer is giving a business presentation and has attached a laptop to a portable projector. C. Ask for model number. Check to see if the CD.ROM is not reading a disc. D. Software firewall B. Smart card D. Password lTe Which of the following is the authentication technology used by a fingerprint reader? sts . Which of the following is the FIRST step to take to resolve this issue? A. Biometrics C.

tell the user to call back when they have calmed down.CompTIA 220-701: Practice Exam QUESTION NO: 773 When dealing with a difficult user it is BEST to: A. Which of the following steps should be performed to check the monitor? (Select TWO). What is the manufacturer of the mouse? Answer: A. C.actualtests. Answer: D QUESTION NO: 774 A remote customer states their monitor has no display. Check the video cable to make sure it is still connected. A.www. E. Press CTRL-ALT-DEL and check Task Manager for programs running in the background. be stern with the user. A. If the mouse has roller ball underneath could they examine it? B.C QUESTION NO: 775 A remote customer reports the mouse cursor is moving erratically on the screen or not at all. Check for other equipment plugged into the same power strip/surge protector. D. Which of the following questions should a technician ask this customer? (Select TWO). What is the manufacturer of the computer? D.co m 235 . B.D QUESTION NO: 776 "Pass Any Exam. B. Answer: A. What type of mouse is it? E.com Ac tua lTe sts ." . Any Time. make the user promises to keep them quiet. C. D. Move the mouse and/or press the space bar to check if the computer is in sleep mode. repeat back the issue to the user to ensure understanding. What mouse driver are they using? C. Check to see if the monitor and system hardware are compatible.

Any Time. Printing to an older printer C. C. CPUheatsink seated properly. Which of the following should be checked? A. The hard drive location in the computer. Upgrade all drivers. Create a restore point. D. Failed fan in the power supply. C. Which of the following should a technician check to resolve the issues? A.CompTIA 220-701: Practice Exam There is excessive heat near the back of a computer. B. Answer: C QUESTION NO: 777 A customer states that the computer is taking a long time to boot and the hard drive light is staying on constantly. The amount of RAM installed." . Perform backup of all data. B. Connecting to a parallel modem Answer: B QUESTION NO: 779 A technician is getting ready to perform a repair installation of Windows. B. D. The manufacturer of the RAM installed in the computer. "Pass Any Exam. Remove unneeded external components. The manufacturer of the computer and hard drive. Hard drive location in the computer. Which of the following MOST likely uses a parallel port? A.com Ac tua lTe QUESTION NO: 778 sts Answer: D . Connecting to a parallel tape backup device D. C. Which of the following should be done FIRST prior to the installation? A. D. Update the anti-virus software. Connecting a loop-back plug B.actualtests.www.co m 236 .

Escalate the problem to the next tier support. D. Hibernate D. Always on C.com Ac QUESTION NO: 782 tua lTe sts .actualtests." . Wake on LAN B. Always on C. Which of the following is the LAST step that should be performed? A. Wake on LAN Answer: A QUESTION NO: 783 "Pass Any Exam. Standby B.co m 237 . Hibernate Answer: D Which of the following power management settings will allow a user to press any key or mouse movement to bring the computer back to a usable state by default? A. C. Establish a theory of probable causes of the incompatible driver.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 780 A technician has replaced an incompatible driver with one that is compatible. Any Time. Standby D. actions and outcomes. Cycle the power to ensure that thent driver works. B.www. Answer: C QUESTION NO: 781 Which of the following power management settings allows volatile data to be written to a hard drive before powering off? A. Document findings.

actualtests. C. D. and a mini refrigerator are plugged into one power strip in a single outlet. Zero B. Explain that what is being done is extremely complicated and requires concentration. B.CompTIA 220-701: Practice Exam While a technician is working on a computer at a customers home. Which of the following should be done to ensure safety? A. Move the printers to their own UPS to cut down on the amount of devices going to the outlet." . Continue answering the questions. Answer: D QUESTION NO: 785 A. "Pass Any Exam. B. Check that the tube and capacitors are intact. Any Time.com Ac tua Which of the following is the MINIMUM amount of characters Windows XP will allow in a password? lTe sts . CRTs are being replaced by LCDs. Six C. Put on an ESD strap and inspect the internal components. C. D. relax and try to be as calm as possible while working. Which of the following is the BEST solution? A.co m 238 . Answer: D QUESTION NO: 784 A CRT has stopped working. two printers. the customer is asking questions wanting to know every step being performed and why. Ask to be excused to use the phone to take a small break outside to get some air. Dispose through proper channels or send it to be repaired. Throw it in the trash. two monitors. Send them off on a small task to get a moment to concentrate and finish the job. Twelve Answer: A QUESTION NO: 786 Two workstations. Eight D. B. Move some of the devices to other outlets and replace the power strips with surge protectors. Which of the following should the technician do? A.www. It is getting to the point that is becoming a distraction.

D. Load a full backup onto the workstation.www. Have an employee work nights to perform the shut down. Install power strips in the office. Setup a hot site for the office so all data will be backed up. Replace the CMOS batteries to all affected equipment. D. B.CompTIA 220-701: Practice Exam C. Prepare system for automated system recovery (ASR). "Pass Any Exam. B. Which of the following can be done to ensure that the workstations are not damaged and do not lose power? A. There are UPSs connected to the equipment but they only last about thirty minutes. C. closes programs. Which of the following will BEST ensure that no damage occurs to the system in the event of an extended power outage? sts QUESTION NO: 788 .com 239 Ac A." . Answer: B Answer: B QUESTION NO: 789 A user has changed something on their workstation that is affecting the operability of the OS.co m . D. Install a UPS in the office. Roll back to a previous restore point. Which of the following actions should the technician perform FIRST? A. B. C. Install software that saves work. D. tua lTe Computers are left on overnight to complete certain calculations and tasks. Install a generator in the office. Restore all files from a storage device. and properly shuts down the computer. C. Replace the power strips with UPSs and eliminate the extension cords. Any Time.actualtests. Answer: B QUESTION NO: 787 In an office there is a concern that the power occasionally spikes and blacks out for a second or two during the day. Replace the power strips with surge protectors with longer cords. Have employees shut down their computers before they leave and perform the calculation during their down time.

Any Time. B. Change the computer from a laptop to a desktop. Answer: C "Pass Any Exam. sts A customer reports that after connecting a laptop to a projector they can see their presentation on the laptop but not on the projector screen. Change the power settings on the projector. C. Change the power settings in power management. D. Which of the following would the technician recommend for the client? A. The client would like to access the network from outside the home and on the top floor. Install an access point. C. B." . Use the function + f10 key to toggle between screens. Each time the customer closes the laptop the computer goes into standby. Answer: C QUESTION NO: 791 Answer: A QUESTION NO: 792 A client reports that after setting up a home WLAN they can only access the network from the first floor. Enable DHCP on the laptop. Install a wireless modem. Use the function + f8 key to toggle between screens. Which of the following should the technician do to solve this issue? A. Reboot the laptop to toggle image between screens. D.co m 240 . Which of the following should the customer perform? . Use alt + tab to toggle between screens. D. C. Set the SSID code on the laptop.com Ac tua lTe A. B.www.actualtests. Press the function key and then configure the projector settings.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 790 A customer has attached a laptop to a portable projector.

B. Heatsink B. This might be an indication that the battery is failing and can no longer hold a charge. Install multiple fans. D. Answer: B QUESTION NO: 796 "Pass Any Exam. Use hyper-threading.co m 241 . AGP slot C." . C. B. Prevents the monitor from overheating lTe sts .actualtests. Cools the power supply C. D.CompTIA 220-701: Practice Exam QUESTION NO: 793 Which of the following is the BEST method for cooling a motherboards northbridge chip? A. The screen is set to automatically dim to optimize battery power when power is disconnected. The LCD backlight is failing. C.D QUESTION NO: 795 A customer calls and wants to know how to cool a game server. Install more memory in the system. Which of the following is the BEST recommendation to make? A. Dissipates heat from the chips D. Compressed air Answer: A QUESTION NO: 794 Which of the following is the purpose of heatsinks? A.www. Answer: C.com Ac tua Explanation: A. CPU slot D. Install a liquid cooling system. Any Time. The LCD inverter board is going bad. Prevents motherboards temperature from getting to low B.

Smart key C. To protect the CPU from direct contact with theheatsink." . Software firewall Answer: C QUESTION NO: 797 A user reports that when they disconnect the AC adapter from their laptop.168.16 12. C. The LCD inverter board is going bad. Answer: C QUESTION NO: 799 Which of the following IP addresses is an example of an APIPA address? A. B. The screen is set to automatically dim to optimize battery power when power is disconnected.10 "Pass Any Exam. D. The LCD backlight is failing. To prevent memory vibration caused by theheatsink fan. Ergonomics B.16 B. the LCD screen gets dimmer. To provide insulation around the processor. To provide thermal transfer from the CPU to theheatsink. This might be an indication that the battery is failing and can no longer hold a charge. Which of the following should a technician tell the user? A.actualtests. the LCD returns to normal brightness. C.254. B. D.1 C.0. 192. 169.co m 242 .CompTIA 220-701: Practice Exam A user requests that a technician install a fingerprint reader on the users laptop. Which of the following authentication technologies can be used? A. 172. Any Time.1. When the user connects the AC power. Answer: D QUESTION NO: 798 Which of the following is the purpose of thermal compound? A. Biometrics D.com Ac tua lTe sts .www.

10 Answer: D QUESTION NO: 802 Which of the following IP address is a class C address? A.1 B. 192.16.10.253. Any Time.254.18.10 C.254.16. 129.29. 92.168. 169.16. 92. 192.254.1.25.1.254.CompTIA 220-701: Practice Exam D.1 C.128 B.actualtests.168.1 B. 192. 201.www.18. 129.com Ac tua lTe sts .18.1." . 201.25.1 Answer: D QUESTION NO: 803 Which of the following IP addresses is a private address? "Pass Any Exam.253.9 D. 92. 192.9 D.29.10 C.168.168.128 D.25. 129.1 Answer: A QUESTION NO: 800 Which of the following IP addresses is a class A address? A.1.128 Answer: D Which of the following IP addresses is a class B address? A.co QUESTION NO: 801 m 243 .

201. June171988 C.10 Answer: B QUESTION NO: 804 Which of the following IP addresses would a technician see if a computer is connected to a network device but is not receiving an IP address from the DHCP server? A. 169.168.25. 9ca5rl D.9 D.1.16." . 255.10.10 B.29.255.1 C.0.168. 172.253.10 D.254.www.0. 92. 192.10. 129. 127.1 D.com Ac tua A.0.actualtests. 192.CompTIA 220-701: Practice Exam A.18. Any Time. 169.10.1 C.16.10 B.255. 192.10 C.128 B.168.168.254. comptia1 Answer: A "Pass Any Exam.255 lTe Which of the following IP addresses is a loopback address? sts . s1A@r4A&! B.10 Answer: C QUESTION NO: 805 Answer: C QUESTION NO: 806 Which of the following is the MOST secure password? A.0. 192.10.254.co m 244 .

Any Time. MAC filtering Answer: C QUESTION NO: 808 Which of the following security methods prevents loading the OS without the correct credentials? A.actualtests. Document the problem. CD "Pass Any Exam. Take the computer apart piece by piece until the problem is identified. Resolve the problem. SSID C.co m 245 . Username and password Answer: A QUESTION NO: 809 Which of the following is the FIRST step in troubleshooting a problem? A. WPA D.CompTIA 220-701: Practice Exam QUESTION NO: 807 Which of the following wireless encryption methods is the MOST secure. B.www. BIOS password B. Flash C. Recreate the problem. Keyfob D. C. WEP B.com Ac tua lTe sts . by default? A." . Keylogger C. Answer: A QUESTION NO: 810 Which of the following types of media is solid state? A. Blu-Ray B. DVD D. D.

co Which of the following interface card types allows Internet access through a dial-up connection? m 246 . Flash B. Any Time. IEEE 1394 D. Capture D. Blu-Ray Answer: D QUESTION NO: 812 Answer: B QUESTION NO: 813 A. HDD D.actualtests. NIC B. PCIe B.www.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 811 Which of the following optical media types has the GREATEST amount of capacity? A.com Ac Which of the following adapter cards allows the video on a camera to be transferred to a PC for editing? tua lTe sts A." . Parallel . DVD C. Graphics C. Modem C. PCMCIA Answer: C QUESTION NO: 814 Which of the following wireless communication types works at short distances and operates by line of sight? "Pass Any Exam.

WindowsVista Premium B.www." .co m 247 . Keyboard C. Cellular Answer: C QUESTION NO: 815 Which of the following input devices requires calibration before use? A. Windows XP Answer: A QUESTION NO: 817 Which of the following is the FIRST operating system to have Windows Compatibility Mode installed by default? A. Windows XP Answer: D "Pass Any Exam. 802.com Ac tua lTe sts QUESTION NO: 816 . Touch screen D.actualtests.11a B. Windows 2000 D. Bluetooth C. Touch pad Answer: C Which of the following operating systems have Flip 3D installed by default? A. Any Time. KVM B.CompTIA 220-701: Practice Exam A. WindowsVista Ultimate C. WindowsVista Basic B. Infrared D. Windows Media Center C. Windows 2000 D.

Support for file encryption D.www. Control Panel> System> Advanced> Performance> Settings> Advanced> DEP D.co m Which of the following is a reason why a technician would install a new Windows XP Pro installation with a FAT32 file structure? . Legacy support for older systems . To support dynamic disks B. Add and Remove Programs "Pass Any Exam. Control Panel> System> Advanced> Performance> Settings> Advanced> Virtual Memory C. A.D QUESTION NO: 819 Which of the following steps would allow a technician to change the virtual memory in Windows XP Pro? A. Network Neighborhood> Ethernet controller B. Ability to share the file and folders Answer: B. To allow RAID support C. Control Panel> Performance> Settings> System> Virtual Memory Answer: B QUESTION NO: 821 Where is the MOST common place for Wake on LAN (WOL) to be enabled/disabled? A." .com 248 Ac tua QUESTION NO: 820 lTe Answer: D sts A.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 818 Which of the following are advantages to NTFS? (Select TWO). User access and permissions options E. Any Time. Files can be larger than 256MB B. File encryption options C. Macintosh PC read/write access D. My Computer> System> Performance> Settings> Virtual Memory B.

WEP64 B. ipconfig D. sfc B." .com Ac tua lTe sts QUESTION NO: 823 . which of the following commands would the technician use? A. A notepad document on the desktop of the operating system Answer: B QUESTION NO: 824 Which of the following is the STRONGEST wireless encryption standard? A. In a Windows Vista workstation.co m 249 . System BIOS Answer: D QUESTION NO: 822 A technician needs to verify that all installed devices are using digitally signed drivers from the correct manufacturer.www. WPA Answer: C "Pass Any Exam. msconfig Answer: B Which of the following is a best practice when informing users on how to remember a password? A. Any Time.actualtests. Contain on a sticky note on the back of the monitor B. Never write down the passwords C. Hide a password document in the workstation D. WPA2 D.CompTIA 220-701: Practice Exam C. WEP128 C. Control Panel> Power Options D. sigverif C.

" . B. Which of the following services may need to be restarted? A. driver level services. Any Time. C. Refuse the callers request and inform the police. NIC driver Answer: C QUESTION NO: 828 Which of the following commands would a technician use to manage current print jobs and queues on a Windows Vista PC? A. They state they need to upgrade the antivirus protection on the workstation.CompTIA 220-701: Practice Exam QUESTION NO: 825 An employee receives a phone call from a help desk. Which of the following should the employee do? A. Answer: C QUESTION NO: 827 A print job fails to leave the queue. They ask the employee for their username and password. dependency services. registry level services. C. Answer: A QUESTION NO: 826 In order for the print spooler service to start or run correctly. the print spooler requires other services to be running first. These types of services are known as: A. D. D. Give the caller the username and password.msc "Pass Any Exam. Printer Driver B.com 250 Ac tua lTe sts . Windows Spool Service C. Give the caller the information and inform an IT manager. B. Print Spooler D.actualtests. Refuse the callers request and inform an IT manager. primary services. perfmon.co m .www.

A dual-core 32-bit processor and a 64-bit operating system D. Serial B. eSATA C. Check forWiFi radio on/off switch on the function keys. Any Time. B. Check the Device Manager for a wireless network device.com 251 Ac tua lTe sts . services. IEEE 1394 D. Other companies use other names. how might a technician determine if the unit has WiFi capability? A.msc C. A 64-bit processor and a Vista Home Basic operating system B.CompTIA 220-701: Practice Exam B.co m . C.link and Lynx.actualtests. 802.www.11b Answer: C Explanation: IEEE 1394 standard was originally developed by Apple and was used with trademarked name FireWire. D. such as i. A 32-bit operating system and a 64-bit processor C. Answer: D QUESTION NO: 831 Which of the following would be required to capture video from a digital camcorder? A." .msc Answer: D QUESTION NO: 829 Which of the following are the minimum requirements to run a 64-bit application in Vista? A. to describe their 1394 "Pass Any Exam. Without knowing the specifics of that model. A 64-bit operating system and a 64-bit processor Answer: D QUESTION NO: 830 A customer has just purchased a new laptop. printmanagement. Check for an externalWiFi on/off toggle switch. print D. Check for an external antenna.

Put the phone between one's ear and shoulder so the technician can do the repair and talk at the same time.CompTIA 220-701: Practice Exam products. Have the phone onvibrate before starting the repair. "Pass Any Exam. Apologize and excuse oneself for a moment to take the call quickly outside the room.co m . I will let you know what happens after the repair. "I am not sure if your data will be lost I will confirm with my manager." B. Which of the following is the BEST response? A. Your data should be fine. I am not replacing the hard drive." C. B. Which of the following is the BEST response? sts . QUESTION NO: 832 A technician has just finished doing a repair and the client wants to know what repairs were performed. Well. tua lTe A technician is replacing a motherboard and the client seems nervous and asks if they are going to lose all their data. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time.actualtests. Any Time." B. This type of repair will not affect it. such as video devices.com 252 Ac A." . "The memory controller was interpreting several addressed incorrectly so I replaced the DIMM. C. This is because it is not only high speed but also supports isochronous data. which means delivering data at a guaranteed rate. Take the call. In the middle of doing the repair. please read it and then get back to me with any questions. Which of the following is the BEST action? A. the phone rings. Answer the phone and stay in the same room the whole time so the customer knows that they have not been abandoned. "Here is all my documentation for the repairs. I cannot guarantee that your data will not be lost. "I replaced some of the computer parts and now it is functional. I replaced the motherboard. C.www. D. which is the main circuit board for the PC. D." Answer: C QUESTION NO: 833 Answer: B QUESTION NO: 834 A technician is on a repair job and is expecting an important personal call on their cell phone.

The technician knows that it is because the client has long fingernails and is weary of having to return every week to replace keys for this client.com 253 Ac A. Hide the sensitive data from casual view using folder Properties . Front panel media lock B. Show the client how to put the keys back on. Answer: B QUESTION NO: 836 Answer: C QUESTION NO: 837 Which of the following will BEST allow a technician to secure a computer against unauthorized use without entering a password? A. C.Attributes.co m . but let the client know that the client will be charged extra for the same repair nexttime. Partition the drive into two logical drives. Encrypt the sensitive data so that it cannot be read without a key. tua Which of the following configurations would BEST allow sensitive data to be stored on the same hard drive as the operating system. making C: the OS and D: the data. C.www. Immediately leave and go to another room to take the call and deal with the repair later. B. Any Time. Refuse to do the repair until the client learns how to type with long fingernails. while protecting the data from the operating system related issues? lTe sts . Biometric fingerprint scanner "Pass Any Exam. B. Which of the following is the BEST response to the clients next repair order? A. D. Do the repair and request that the client trim their fingernails to prevent the keys from popping off." .CompTIA 220-701: Practice Exam D. Do the repair with a good attitude. Partition the drive into two physical drives making C: the OS and D: the data. D.actualtests. Answer: A QUESTION NO: 835 A client is having a recurring problem with keys popping off their keyboard. Do the repair. Keylogger C.

Which of the following is the BEST action to take? A. B. C. D. Which of the following devices would BEST help the user avoid further interruptions from short power failures? A. Remove excessive dust and loose items. Leave it up to the client to take their own precautions. Larger power supply D. Check for and remove outdated components. Power strip C. Any Time.co m 254 . CMOS battery Answer: A QUESTION NO: 839 Which of the following preventive maintenance techniques should be performed when opening a computer for repair or upgrade? A.www. D. B.CompTIA 220-701: Practice Exam D. Barcode reader Answer: C QUESTION NO: 838 A user reports that the power briefly went out at home while they were in the middle of editing a very important file.actualtests. Answer: C QUESTION NO: 840 A technician has replaced a power supply for a client and notices there is no power protection in use. Tell the client they need to install a surge protector soon.com Ac tua lTe sts . Unplug the computer after testing and recommend to the client that they need to install a surge protector. Replace all cooling fans with new ones. Cover the extra power plugs not being used with electrical tape. C. UPS B. Answer: A "Pass Any Exam. Install an uninterruptible power supply (UPS)." .

255. music and browse the Internet.255. The system specifications are still very good. Establish a plan. C. Which of the following is the FIRST action to take? A. Answer: A QUESTION NO: 842 After the technician performed a repair and has verified that the computer is working properly.0? A.actualtests.com Ac QUESTION NO: 843 tua lTe sts ." . Increase the systems RAM. B. Class B C. Defragment the hard drive. Class A B. Formulate a theory. which of the following actions should be taken NEXT? A. Answer: B Which of the following network classes exists if the default subnet mask is 255. Suggest purchasing a newer processor. Run CHKDSK on the hard drive.255.www. Document the actions. B. D.CompTIA 220-701: Practice Exam QUESTION NO: 841 A client reports that their system runs slowly. Class D Answer: C QUESTION NO: 844 Which of the following network classes exists if the default subnet mask is 255. Class C D.0. C.co m 255 . Any Time. D.0? "Pass Any Exam. They have had the system for two years and use it primarily to download photos. Identify the problem.

0? A." .0? A.0. Class A B.30. Class B C. Class C D. Class C D.1. Class D Answer: A QUESTION NO: 846 Answer: C QUESTION NO: 847 Which of the following network classes exists if a hosts IP address is 172.co m 256 . Class D tua Which of the following network classes exists if a hosts IP address is 192.22.0. Class D Answer: B Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.actualtests. Class C D.255. Class A B. Any Time. Class C D. Class B C. Class A B. QUESTION NO: 845 Which of the following network classes exists if the default subnet mask is 255. Class D "Pass Any Exam. Class B C. Class A B.0.1? lTe sts .168.CompTIA 220-701: Practice Exam A.com Ac A.www.0. Class B C.

CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 848 Which of the following network classes exists if a hosts IP address is 10.172. Task Manager "Pass Any Exam.com Ac tua lTe sts A.1? A. Answer: B QUESTION NO: 851 Which of the following contains the settings to change the size of the paging file? A. Class D Answer: A QUESTION NO: 849 Answer: B QUESTION NO: 850 A host that has been assigned a permanent IP address is said to have a: A. Class C D. C. Hub D.actualtests. stationary IP address. reserved IP address. Bridge . Any Time. Class A B. static IP address." .www. D. B.co Which of the following devices can automatically assign host IP addresses? m 257 .1. Class B C. dynamic IP address. Router C. Switch B.

The component is not installed.CompTIA 220-701: Practice Exam B. Answer: A "Pass Any Exam. D. Double click theprinters icon. The components driver is not found. C. Hardware Profiles Answer: C QUESTION NO: 852 Which of the following is indicated when a yellow question mark appears next to a device on the Device Manager list? A. Double click theprinters icon. right click on the print job and select properties. Double click theprinters icon.com Ac tua lTe sts QUESTION NO: 853 . B. Answer: A QUESTION NO: 854 How can a user continue a paused print job from the first page when using Windows XP? A. Virtual Memory D.co m 258 . right click on the print job and select delete. Any Time. Double click theprinters icon.www. The components driver is outdated. C." . right click on the print job and select cancel. D. right click on the print job and select cancel. The component is disabled. right click on the print job and select restart. C. Answer: D How can a user temporarily stop an active print job when using Windows XP? A. Device Manager C. B. D. Double click theprinters icon. right click on the print job and select resume. Double click theprinters icon. Double click theprinters icon.actualtests. right click on the print job and select restart. right click on the print job and select pause. B. Double click theprinters icon.

right click on the print job and select properties. C. Simple file sharing has not been enabled on the host computer. Security D. Which of the following is the MOST likely cause? A. which of the following tabs gives the technician the ability to set time availabilities on a shared printer? A. D. Answer: C QUESTION NO: 857 In Printer Properties. right click on the print job and select restart.co m . B. 10 "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 855 How can a user delete an active print job when using Windows XP? A.com 259 Ac tua lTe sts . Double click theprinters icon. Advanced B.www. C. right click on the print job and select resume. Double click theprinters icon. The shared printer is not compatible with the host computers operating system. Ports C. Answer: C QUESTION NO: 856 A remote user cannot locate a printer connected to a host computer in a workgroup. Any Time. The print drivers have not been installed on theusers remote computer. 5 B. D.actualtests. Double click theprinters icon. right click on the print job and select cancel. B. General Answer: A QUESTION NO: 858 How many concurrent connections can a Windows XP computer have established at any given time? A." . Print sharing has not been enabled on the host computer. Double click theprinters icon.

B. 15 D. Answer: D "Pass Any Exam. Please inform me if you think you want me to come back and check it again tomorrow. Only ask the customercloseD. 20 Answer: B QUESTION NO: 859 Which of the following is an example of when a VPN should be used? A.www.com Ac tua A. D. QUESTION NO: 860 Answer: D QUESTION NO: 861 Which of the following is the BEST response when interacting with a customer? A. A kiosk in a department store that looks up information in their online catalog. C. C." . A user checking their personal email at an office. D. Which of the following responses would be BEST to use? . Please inform me if the PC will be processing more work than for which it was designed. Inform the customer of the expense that is being incurred. A remote salesman must transfer contract data to the corporate office. Please try to be more conscious of static when using this PC. Be sensitive to the customer's culture. B. Please inform me if you continue to have any problems with this PC. The technician has verified that the unit is working properly and is now updating the customer on the event. A remote user updating the antivirus software on their notebook computer.co m Answer: C 260 .actualtests.CompTIA 220-701: Practice Exam C. D. C.ended questions. B. Use technical acronyms to show your technical expertise. Any Time. lTe sts A technician has replaced a failed DIMM.

Call the service manager and inform them of the current situation. Answer: A QUESTION NO: 863 A technician has completed the repair of a problem on a PC. Complete a full backup of the workstation before making any upgrades. share this with the customer and take any preventative measures. Upgrade the hard drive and reboot the system.co m . share this with the customer and take steps to minimize the reoccurrence. C. Call the service manager and inform them of the current situation.actualtests. Remove the cover of the workstation case and use an ESD strap before the upgrade. Answer: A QUESTION NO: 865 "Pass Any Exam. Call the new service customer and re-schedule the call for another time. Before starting any work on the system. Follow the manager's instructions. Document the solution. D. Any Time. B." . which of the following is the FIRST course of action to take? A.CompTIA 220-701: Practice Exam QUESTION NO: 862 A technician is working onsite on a virus problem affecting several computers and servers. D. C.www. Inform the customer of the steps taken during the repair and continue to the next service call. with a response time to another site of two hours. Document the core actions and inform the customer the repair has been completed. Which of the following is the NEXT step to take? A. Call the customer and reschedule for another time. Which of the following would be the BEST choice to address this situation? A. Answer: C QUESTION NO: 864 A technician is sent to do a hard drive upgrade in a workstation. Call the service manager and inform them that the new service call cannot be made in time. Unplug the workstation and begin the upgrade. C.com 261 Ac tua lTe sts . D. B. Document the entire event. B. A new service call is received.

TPM D." . FAT32. VRAM C.www.INI file C. C. Answer: C QUESTION NO: 867 BitLocker works with which of the following components on a machine to provide the user with a fully encrypted hard disk environment? A. Installation of updated device drivers sts . CMOS B.CompTIA 220-701: Practice Exam The preferred file system for use with all Windows operating systems starting at Windows 2000 is: A. HPFS. Answer: C Explanation: To implement file encryption on your Windows 2000 computer. Partitioning and formatting of the hard drive D. B. NTFS. CDFS.actualtests. Proper configuration of the BOOT.co Which of the following needs to be completed before a clean installation of Windows Vista can occur? m QUESTION NO: 866 262 . NTFS-E is an invalid file system name. RAID Answer: C QUESTION NO: 868 Which of the following is the FASTEST possible connection speed for an external hard drive? "Pass Any Exam. you can use only NTFS file system because only NTFS support encryption. Installation of the NTLDR B. Any Time.com Ac tua lTe A. D.

Which of the following is the MOST likely cause of the customers issues? A. Electrical surges C. USB 2.co m . IEEE 1394a C. RDRAM D. ECC Answer: D QUESTION NO: 871 A customer wants to upgrade from Windows XP Professional to Windows Vista. Dual-channel C. 802. ESD D. Windows Vista 64-bit edition D.11g wireless signal. WindowsVista Ultimate "Pass Any Exam.CompTIA 220-701: Practice Exam A.actualtests. EMI Answer: A QUESTION NO: 870 Which of the following memory types finds and corrects errors? A. IEEE 1394b Answer: D QUESTION NO: 869 A user is reporting frequent drops in the 802. Windows Vista Home Premium B. A.4GHz spectrum.11n B." . Any Time.www. Windows Vista Home Basic C. and does not wish to lose any files in the process. The customer has installed a new cordless telephone recently that uses the 2.0 D. RFI B.com 263 Ac tua lTe sts . Which of the following operating systems needs to be used when performing this upgrade? (Select TWO). Double-sided B.

Spyware B. B. WindowsVista Business Answer: D. Which of the following should the technician check FIRST? . Which of the following power specifications is MOST important to look for when deciding on the power supply unit for the system? A. Wattage D. Trojans C. Amperage Answer: C Explanation: "Pass Any Exam. Frequency B. Hertz C. If the printer needs the queue cleared. If the printer needs a firmware upgrade to print multiple documents at once.E QUESTION NO: 872 Which of the following are known as malware? (Select TWO). A.CompTIA 220-701: Practice Exam E. Any Time.actualtests.B . D. The user sent ten different documents over a span of an hour. If the print spooler service needs to be configured for multi-page printing. lTe sts A user reports that none of their documents are printing.com 264 Ac tua A. C." . Freeware D.co m Answer: A. Shareware QUESTION NO: 873 Answer: D QUESTION NO: 874 A technician is building a new system for a client with multiple processors and hard disk drives. DLLs E.www. If the printer needs a memory upgrade to print multiple documents at once.

QUESTION NO: 875 How many devices are supported on a single USB port? A. reschedule for another time. Lithium Ion D. Pull over. The voltage would not change with the power supply because it unit of measure of how much potential or electromotive force is present. 128 Answer: C QUESTION NO: 876 Which of the following battery types are used in MOST laptops? A. "Pass Any Exam. call the customer from a mobile phone.CompTIA 220-701: Practice Exam Power supplies are rated in watts. B. Which of the following is the BEST course of action? A. you must be careful about the wattage it provides. 127 D. C. Call another technician and have the other technician reschedule the appointment for another date.com 265 Ac tua lTe sts . The technician had planned to arrive five minutes early. While replacing the power supply in your PC. Pull over. call the customer and cancel the appointment. 32 B.co m . Nickel Cadmium Answer: C QUESTION NO: 877 The technician is driving from one appointment to the next and encounters a traffic jam. Use an alternate route and get to the appointment ten minutes after the scheduled time. Amperage and resistance are not selling points for power supplies. Alkaline C. Any Time.www. It is standard among power supplies and has nothing to do with the devices connected to the power supply. You need to ensure that all the connected devices and the devices inside the computer do not require more wattage than the chosen power supply can offer. and explain the delay.actualtests. Nickel Metal-Hydride B. 64 C. D." .

Listen and ask questions using non-technical terms." . explaining to the user the data may not be retrievable within the hour to set a reasonable expectation. Any Time. B. After listening to the user. to boot the computer and retrieve the users data to a shared network drive. explain to the user the computer will be taken to the shop to be repaired and will be returned when it is completed. The customer would like another computer so they can make their presentation that is due in an hour. Answer: C QUESTION NO: 880 The technician is talking to a company user who is out of state on a business trip. explain with authority.com 266 Ac tua lTe The technician has arrived at an angry corporate users desk to find a bluescreen. using the various OS options available. Which of the following is the BEST method of working with this user? A. Advise the user to not do anything else. As the technician begins to evaluate the situation. until the technician can arrive and work on the computer themselves. B. C. The company has provided remote control software. Which of the following is the BEST course of action? "Pass Any Exam. C. direct the user to do a hard shut down with the computer and talk them step by step through the boot process. Which of the following is the BEST course of action? sts . D. Repeat the steps multiple times so that the user can understand the computer terms. and an error message of a corrupted file. the customer demands the computer be replaced immediately. Speak slowly. The user is attempting to install a local printer and has become frustrated and is berating the support staff. QUESTION NO: 879 A.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 878 The technician is assisting a user who has little knowledge of computer terms.www. D. Work quickly. Remain calm and positive. the hard drive has failed and the data cannot be retrieved within the hour.actualtests. Shut down the computer.co m Answer: A .

D. as the school can be contacted later in day. and then tell the user to try the install once again. Which of the following is the BEST course of action? A. such as a data recovery service. until they have completely calmed down.CompTIA 220-701: Practice Exam A. D. in case the customer decides to sue for loss of data.www. B. what has happened to the drive and explain the options available.actualtests. Which of the following options is the BEST course of action? A. Answer: D "Pass Any Exam. conducting an initial evaluation of the problem with the customer. and then explain why they cannot get the printer installed themselves. Any Time. use MMC to grant administrative rights to the user. Inform the customer about the need to take the call from the school.com Ac tua lTe sts .co m 267 . C. Document on the service record the steps the technician took to evaluate the drive. While the user is talking. B. Explain to the customer in non-technical terms." . Remain positive with the user. The technician receives a call and the caller ID shows the call is from the technicians childs school. Answer: A QUESTION NO: 881 After the technician has evaluated the notebook. D. explaining to the user the unit will be restored as quickly as possible. larger model. Explain to the user that support can not be provided while they continue to berate the staff and tell them to call back when they have calmed down. but the data is gone. C. Listen calmly to the user. Immediately stop working and leave the room to answer the call. B. explaining you will remote into the computer and assist in installing the printer. Answer: C QUESTION NO: 882 The technician is on-site at a customers home. Immediately replace the hard drive with a new. Ignore the call. they determine that the hard drive has failed. C. Explain to the customer that the technician can replace the controller for the IDE hard drive and should be able to recover the information. Request the customer to leave the room while the call is answered. The customer states they have important documents and photos on the drive which cannot be replaced.

Question the user to insure they do not attempt to make changes and break the computer again.actualtests. Answer: C QUESTION NO: 884 Answer: D QUESTION NO: 885 A. Which of the following is the NEXT step to take? "Pass Any Exam. C. Answer: C QUESTION NO: 886 A customer states that none of the print jobs they have submitted have printed from the network printer. Which of the following would be the NEXT evaluation step? tua lTe sts A.www.CompTIA 220-701: Practice Exam QUESTION NO: 883 The technician has confirmed through their testing. Document the evaluation and actions taken. Boot to BIOS/setup and confirm the hardware settings are correct. B.co m The technician has completed the repair action on the computer. C. . Check the power connections to the equipment and see if there is a surge protector in use. Discuss options acceptable to the customer to address the issue. C. B. Establish the probable cause of the card failure for the customer. Which of the following is the NEXT course of action? . D.com 268 Ac The customer notes the computer randomly repeats letters or characters that are not being entered when the key is pressed. Question the customer on any changes made to the computer before installing the video card. B. Test the computer to determine the probable cause of failure. Check the work area and keyboard for foreign substances. Which of the following is the NEXT step to take? A. D. Replace the PS2 keyboard with a USB keyboard and try again. the video card is failing. Install an on hand video card and show the customer it is repaired. Any Time." . D. Re-evaluate the repair theory to ensure the issue will not occur again. They have checked the printer and found coworkers have been printing documents.

have the customer test the card using their log in.CompTIA 220-701: Practice Exam A. After inserting the PCMCIA card. and then configure the card using the administrative account. C. as this may have deleted the network printer. Any Time. Which of the following actions will BEST resolve the issue? A. B. Install the card using the customers log in. D. Answer: B QUESTION NO: 888 A. Ask the customer if they have installed a local printer at home. Ask the customer to select the printer icon they are trying to use and confirm it is set as the default printer. C. D.www.actualtests. The technician has to use Device Manager to update the drivers and then attach the scanner. The technician has to boot. Answer: A QUESTION NO: 889 Which of the following statements is true when a docking station is used for the first time? "Pass Any Exam. Check that the network printer is connected to the USB port on theusers computer.co m 269 . Ask the customer to open the printer properties and check the page size and paper orientation. check Network Places to ensure proper card functionality.com Ac tua The customer has requested the technician install a new cellular WAN card on their business laptop prior to their next trip. D. After installing the card with the administrative account. Answer: D QUESTION NO: 887 A customer reports the new plug and play USB scanner they purchased is not working or detected by their photo editing program on their desktop computer. and then install the drivers. B. B. The technician needs to install the scanner using the instructions provided. plug in the scanner. The technician has to turn on plug and play before the scanner will work. ensure the phone and modem properties are set for the local area code. C. After installing the card." . Which of the following describes the NEXT step to take? lTe sts .

DNS D. Bluetooth and WLAN settings may be configured through the BIOS as well as the OS. B. QUESTION NO: 891 Answer: D QUESTION NO: 892 When working within large computer networks.co m .CompTIA 220-701: Practice Exam A. the Infraredport will no longer function. Any Time. which of the following is the disadvantage of using NETBEUI over TCP/IP? (Select TWO). NETBEUI can only be used on pre-Windows NT networks. The dock will only work properly if a separate docking profile is manually created in the System Properties Advanced tab. A. Bluetooth devices will need to add the security code.com 270 Ac A.www. the embedded keyboard will not function correctly. If wireless security is enabled on the network. TELNET C." . D. HTTP B. "Pass Any Exam. C. C. Answer: B QUESTION NO: 890 Which of the following statements is true about a laptop communication connection? A. NETBEUI is unavailable on non-Windows operating systems. Plugging in an external keyboard or mouse will disable the embedded devices on the laptop.actualtests. DHCP tua Which of the following services should be enabled to allow both corporate users and guests to easily logon to a local network for Internet access without a technician's intervention? lTe sts Answer: A . If the external keyboard number lock is toggled on. B. NETBEUI is designed to be used on small size LANs. D. When the Bluetooth function is enabled. The WLAN connection will function only if the Zero Wireless Configuration is set to Automatic. Docking stations will only work if an external power supply is connected. C. B.

Ask the customer which printer the customer prints to. and then attempt to print from the computer. NETBEUI can only be used with DHCP. Answer: A. D:\i386\tools\console B. They have no moving parts and can tolerate vibration. D:\i386\tools /cmdcons C. and begin running diagnostics on the printer. They are susceptible to failure typically caused by strong vibration or rough handling. and verify the correct tray is being selected before printing.www. "Pass Any Exam.com Ac A. Which of the following is the BEST approach the technician should take? . D:\i386\winnt32 /cmdcons QUESTION NO: 894 Answer: C QUESTION NO: 895 Which of the following characteristics apply to solid state drives? A.CompTIA 220-701: Practice Exam D. C. tua lTe sts A customer reports that a computer can no longer print. Verify which printer the customer prints to. Any Time. run a print engine test. C.D QUESTION NO: 893 Which of the following command line paths shows the recovery consoles installation? A. ensure the device is still online. E.co m Answer: D 271 . Reinstall the printer drivers.actualtests. turn the printer off and on. D. They require more power than other drive types. D:\i386\utilities\console D. B. is setup as the default printer. and send a print job. Redirect the customer to another printer if available. They have a larger platter than other magnetic devices. run a self-test." . B. NETBEUI is not a routable protocol. D. The customer works at a company where the users all print to networked printers. turn the printer off and on.

co Which of the following drives is not susceptible to damage typically caused by strong vibration or rough handling? m 272 . D. more reliable.com Ac tua lTe A. IDE drive C. and require more power. DVD drives can readBlu-Ray media. Answer: B QUESTION NO: 899 Which of the following is a true statement regarding a liquid cooling system as compared to the traditional heatsink? "Pass Any Exam.actualtests. DVD media.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 896 When comparing solid state drives vs. C. C.www. and require less power. Blu-Ray drives can read Blu-Ray media. more reliable. USB hard drive B. Blu-Ray drives can read Blu-Ray media. SATA drive sts . Solid state drives are faster. and CD media. DVD media. B. and require more power. and CD media. Solid state drives are slower. Solid state drives are slower." . more reliable. which of the following holds true? A. magnetic drives. but not CD media. B. Answer: C QUESTION NO: 897 Answer: C QUESTION NO: 898 Which of the following is a true statement regarding optical drives and backward compatibility? A. DVD media. D. Any Time. but not CD media. Solid state drives are faster. DVD media. more reliable. and require less power. DVD drives can readBlu-Ray media. Flash drive D.

HTTPS D. 21 C. C. Liquid cooling systems are less efficient than the traditionalheatsink technology. A switch interconnects devices on the same network to be able to communicate." . where a router interconnects devices on a network. D. Liquid cooling systems are less effective at cooling the processor. "Pass Any Exam. by default? A. FTP B. C. B. 23 D.co m . FTPS C. Which of the following ports needs to be blocked to prevent Internet access? A.CompTIA 220-701: Practice Exam A.actualtests. Liquid cooling systems are not as loud as the traditionalheatsink/fan technology. and a switch transmits data directly to the device. where a router interconnects one or more networks. Answer: A QUESTION NO: 900 Which of the following protocols uses port 23. A router broadcasts all data packets that are sent on the network.www. B. 80 Answer: D QUESTION NO: 902 Which of the following BEST describes the differences between a switch and a router? A. TELNET Answer: D Explanation: The port 23 is used by Telnet TCP/IP protocol.com 273 Ac tua lTe QUESTION NO: 901 sts . Liquid cooling systems are more effective at cooling the processor. Any Time. A switch interconnects one or more networks. 20 B.

C. Partition the hard drive. Suspend D. Update the device drivers. D." .CompTIA 220-701: Practice Exam D. Hibernate Answer: D "Pass Any Exam. and a router transmits data directly to the device.com Ac tua lTe sts .actualtests. FAT32 C.co m 274 . Any Time. which of the following file system formats would be the BEST choice for security purposes? A. FAT16 Answer: A QUESTION NO: 904 Before upgrading an operating system on a PC. Wake on LAN (WOL) B.www. CDFS D. B. Answer: C QUESTION NO: 903 Before performing a clean install of Windows XP professional. which of the following is the BEST task to perform? A. Standby C. NTFS B. A switch broadcasts all data packets that are sent on the network. Answer: C QUESTION NO: 905 Which of the following power management modes stores all data from memory to the hard drive and completely powers down? A. Backup the hard drive. Format the hard drive.

WEP B.com 275 Ac tua lTe sts . QUESTION NO: 909 Which of the following security devices uses biometric technology? "Pass Any Exam. WEP was the original encryption standard developed for WiFi networks. Disk Management D. System Information C. Wireless channel used Answer: A QUESTION NO: 908 Which of the following is the STRONGEST wireless encryption type? A.CompTIA 220-701: Practice Exam QUESTION NO: 906 Which of the following tools can be used to update a driver? A. Component services Answer: A QUESTION NO: 907 The SSID on a wireless network is which of the following? A.co m . Security key used C.11i network standard that ensures the most secure wireless encryption. WPA D." . WEP2 C. Any Time. Device Manager B. WPA was an upgrade.actualtests. Broadcast name B.www. WPA2 Answer: D Explanation: WPA2 is the more secure 802. but WPA2 was the most secure standard. SAFER+ is used to encrypt Bluetooth communications. but that could be easily hacked. Encryption type D.

actualtests. B.CompTIA 220-701: Practice Exam A. Smart card Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops." . D.co m 276 . A program that is used to track user information for commercial reasons. Port 25 is no longer being used. Drive lock D. Windows Key + D C. IR scanner B. "Pass Any Exam. Ctrl + Alt + Esc B. A malicious program that spreads itself in a system without the need of a host.com Ac A. Malicious code that can propagate itself to different host files. Answer: A QUESTION NO: 911 Answer: D QUESTION NO: 912 An exception is made for port 25. A program that appears to be harmless but has a malicious agenda. C. QUESTION NO: 910 Which of the following BEST describes a virus? A. Fingerprint scanner C. Port 25 has been opened. B. Ctrl + Alt + L D. Which of the following has MOST likely been performed? A. Any Time.www. Windows Key + L tua Which of the following key commands will lock a workstation? lTe sts .

Which of following drive types did the technician install? A.www. B. The hard drive has been reformatted. m Answer: B . Answer: A QUESTION NO: 913 Which of the following authentication technologies is the MOST effective? A. The hard drive is set to pre-format conditions. D. C. IDE C.co Explanation: You should use Biometric technology that uses fingerprint scans or retinal scans to authenticate a person because it relies on a physical characteristic of the user to verify his/her identity. BIOS security D. Port 25 is setup for port forwarding. Data has been restored. Answer: B QUESTION NO: 915 A technician is installing a hard drive that does not contain any movable parts inside.CompTIA 220-701: Practice Exam C. Data has been backed up. D. Username and password B. Any Time.com 277 Ac tua lTe sts . Biometrics C. SATA B." .actualtests. Solid state Answer: D "Pass Any Exam. PATA D. Smart card QUESTION NO: 914 The term data wiping refers to which of the following? A. Port 25 is running at full duplex.

7GB? A.com Ac tua lTe sts . Blu-Ray disk Answer: C Explanation: The data storage capacity of a single layered standard DVD is 4. Single-layer DVD D. Dual-layer DVD B." . Biometric devices Answer: B QUESTION NO: 919 Which of the following cable media types passes sound and video through one cable? "Pass Any Exam. Laser barcode reader C. FDD D. Optical C. HDD Answer: B QUESTION NO: 917 Which of the following media types has a capacity of 4. QUESTION NO: 918 Which of the following devices reads fonts by the reflection of white spaces between black bars? A. CCD barcode reader B. Floppy disk C.actualtests.www. Solid state B. IR keyboard D.7GB of data.co m 278 .CompTIA 220-701: Practice Exam QUESTION NO: 916 Which of the following devices writes data by burning an image to the media? A. Any Time.

My Computer D. DVI Answer: A Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 920 Which of the following settings helps remove discoloration in a CRT monitor due to magnetism? A. Start Menu C.www. Degauss D.co m 279 . VGA D. Auto Alignment B. My Network Places B. Refresh Rate Answer: C QUESTION NO: 921 Answer: C QUESTION NO: 922 Which of the following places would a technician go to view running system processes? A. Task Bar D. Task Manager B. S-Video C.CompTIA 220-701: Practice Exam A.com Ac A. Resolution C.actualtests. Any Time. Event Viewer "Pass Any Exam. HDMI B. Control Panel C." . Task Bar tua Which of the following places would a technician look to view the local drives? lTe sts .

CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 923 Which of the following connection types will commonly be transmitted over RG-6 media? A. Dial-up B. Satellite . Verbal recognition D. Password C. Smart key Answer: A Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. Which of the following is an example of this feature? tua lTe sts A. Satellite C. Cable Answer: D QUESTION NO: 924 Answer: B QUESTION NO: 925 A. Cable D." . "Pass Any Exam. Wireless B. DSL D. Any Time. Fingerprint scan B. Dial-up C.co Which of the following network connections uses an analog signal? m 280 .www.actualtests.com Ac Biometric authentication is a security feature preventing access to a device.

www. 1280Mbps Answer: B QUESTION NO: 928 Which of the following is the maximum recommended cable length for connecting USB devices? A. USB 2. USB 1. 15 meters (49 feet) Answer: A QUESTION NO: 929 Cardbus interfaces are mainly found on which of the following? A." . IEEE 1394a D. 800Mbps D. Cell phones B.CompTIA 220-701: Practice Exam QUESTION NO: 926 Which of the following interfaces allows for the FASTEST speed? A.actualtests.co m 281 .0 interface? A. 7 meters (23 feet) C. PDAs "Pass Any Exam. 480Mbps C. 5 meters (16 feet) B.0 B.com Ac tua lTe sts . 10 meters (33 feet) D. Desktop PCs D. Notebooks C. Any Time.1 C. 400Mbps B. IEEE 1394b Answer: D QUESTION NO: 927 Which of the following speeds is the maximum transmission rate of the USB 2.

7 B.com Ac Which of the following is the FASTEST way for a technician to find out a users computer name in a Windows 2000 environment? tua lTe sts A. Control Panel > System Applet > Properties > Computer Name Tab Answer: B QUESTION NO: 933 Which of the following devices has an extremely dangerous electrical charge when exposed? "Pass Any Exam. 15 C. 63 D. Right click on My Computer > Properties > Network Identification Tab C." .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 930 Which of the following is the number of devices that can be daisy-chained to an IEEE 1394 port? A. 400Mbps D.www. 300Mbps C. 150Mbps B.actualtests.co Which of the following is the maximum transfer speed that can be achieved on SATA interface? m 282 . Control Panel > System Applet > Properties > Advanced Tab D. Any Time. Right click on My Computer > Properties > Computer Name Tab B. 800Mbps . 127 Answer: C QUESTION NO: 931 Answer: B QUESTION NO: 932 A.

USB mouse D. Any Time. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the control key once to initialize the operation > Hit the Delete key and click OK B.co m . Windows 2000 Professional D. Start > Settings > Printers and Faxes > Highlight the printer in question via a single click > Hit the Delete key and click OK D. Windows XP Professional tua UAC is a security feature found in which of the following operating systems? lTe sts . Windows Server 2003 C. Intel Itanium C. Intel Pentium 4 Extreme Edition D. CRT monitor C. Laptop LCD screen B. which of the following is the proper way to delete a print job in queue? A. Intel Core 2 Duo "Pass Any Exam.actualtests. Start > Settings > Printers and Faxes > Open the printer queue box > Highlight the print job(s) in question > Hit the Delete key and click OK C. WindowsVista Business B." . Intel Pentium M B. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the Delete key and click OK Answer: B QUESTION NO: 935 Answer: A QUESTION NO: 936 Which of the following 32-bit processors has 64-bit capability? A.www.CompTIA 220-701: Practice Exam A. Optical DVD.com 283 Ac A.RW drive Answer: B QUESTION NO: 934 In Windows XP.

The FilterKeys option is enabled. Newer ATX power supplies are 20/24 pin compatible. Older ATX power supplies are no longer available. 6-pin male to 4-pin female B. Any Time. C. Which of the following is the BEST reason why this fix worked? A. The ToggleKeys option is enabled. 6-pin male to male Answer: B QUESTION NO: 938 A laptop user states that lately that when certain letter keys are pressed.co m 284 . 9-pin male to male C." . Which of the following is the MOST likely cause of this situation? A. Answer: B "Pass Any Exam.actualtests. Older ATX power supplies have a separate P4 connector.com Ac QUESTION NO: 939 tua lTe sts . After clearing it with the manufacturer. numbers appear on the screen. B. D. Which of the following is the correct cable to use? A.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 937 A technician is installing an external hard drive and controller card that both use the IEEE 1394b standard. B. D. Newer ATX power supplies do not use pins 21 through 24. The StickyKeys option is enabled. the technician observes the motherboards main power connector has less pins than the new power supply cable. Answer: B While replacing an ATX power supply in an older model desktop PC. the cable is plugged in and the PC is up and running. 4-pin male to male D. C. The NumLock option is enabled.www.

DDR2 C.com Ac tua lTe sts . Print queue C. SODIMM D. Printer settings D.CompTIA 220-701: Practice Exam QUESTION NO: 940 Which of the following network media types uses pulses of light to transmit data? A. Cable C.www. Satellite Answer: A QUESTION NO: 941 Which of the following displays a list of print jobs waiting to process through a printer? A. Print test page B. RDRAM "Pass Any Exam. On thesouthbridge chip C.actualtests. On the CPU Answer: D QUESTION NO: 943 Which of the following memory types must be used in pairs? A. Fiber B. Between the CPU and RAM B." . On the front side bus D.co m 285 . SDRAM B. Any Time. Printer properties Answer: B QUESTION NO: 942 Where is the L2 cache located? A. DSL D.

802. STP D. BNC B. UTP . ST C. has the GREATEST throughput and amount of coverage? tua lTe sts A.actualtests. Any Time. 801.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 944 Which of the following connector types is used on fiber cables? A. by default.11n C.11a B. RJ-45 D.com Ac Which of the following wireless types.co Which of the following cable types releases the LEAST amount of toxic fumes in a fire? m 286 . Non-plenum C.11g D. RJ-11 Answer: B QUESTION NO: 945 Answer: A QUESTION NO: 946 A. Plenum B. 802." . 802.11b Answer: B QUESTION NO: 947 Which of the following is used to rate desktop power supplies? "Pass Any Exam.www.

Which of the following is the NEXT step in the troubleshooting process? A. Trojan attack C. B. Social engineering B. Maximum output consumption Answer: C QUESTION NO: 948 A customer reports that their laptop keyboard does not work.co m . D." . The technician explains this is against company policy. The department develops a Standard Operating Procedure to be signed by all employees and displayed on the policy board.actualtests. Re-install the OS. Maximum resistance C. The employees signing this memo and carrying out these new procedures is an example of which of the following? A. Any Time. Answer: C QUESTION NO: 949 Answer: A QUESTION NO: 950 New policies have just been developed by a companys IT Department. Update the keyboard drivers. C. Press ctrl + alt + delete on the keyboard. Compliance in the workplace "Pass Any Exam.www. Maximum input voltage B. Which of the following threats has been attempted? sts . Maximum output wattage D.com 287 Ac A. Denial of Service (DoS) attack D. Mantrap tua lTe A caller tells a technician that they need their username and password so they can remote into their workstation to complete some work that was left undone. Attach an external keyboard.CompTIA 220-701: Practice Exam A. Dealing appropriately with confidential materials B.

co m . Exceptions C. 328 meters (1076 feet) B. Configuration Utility D. Device Manager lTe A technician is troubleshooting and wants to limit the amount of programs on startup.CompTIA 220-701: Practice Exam C. Cat 5e cable does not enable longer cable distances for Ethernet networks: cables are still limited to a maximum of ______in length. Despite the stricter performance specifications.www. Event Viewer B. A. 30 meters (100 feet) D. Classification Answer: D Answer: C QUESTION NO: 953 Category 5e specification structured cabling is generally used to carry many other signals such as basic voice services. Which of the following should be used? sts QUESTION NO: 952 ." .com 288 Ac tua A. analysis and reporting technology (S.A. Task scheduler C. It is company policy that all documents be labeled even if they are not sensitive. and ATM.R.M. 150 meters (492 feet) "Pass Any Exam. Any Time. Which of the following security elements governs data sensitivity? A. Professionalism in the workplace D.actualtests. 100 meters (328 feet) C.T) Answer: B QUESTION NO: 951 A technician is processing sensitive documents when they come across documents in a file cabinet that are unmarked. Unclassified B. Self monitoring. Cultural Sensitivity D. token ring.

Besides they only receive charge if the voltage is low.www.actualtests. Any Time. Pixelation D. QUESTION NO: 956 It is possible to see status light indicators on the interfaces of NIC and Modem "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 954 The _________is the measurement of the number of pixels an LCD monitor can display without the image appearing distorted.co m Explanation: The single. Because of all these features Li-Ion is the preferred battery chemistry for portable computing devices. NiCd B. This chemistry has a high energy density and is lightweight. NiMH C. A. The nickel-based batteries are not a best choice for a portable device because the charger applies a full charge each time the portable device is connected to fixed power. Alkaline D. Native resolution B.com 289 Ac tua lTe sts . Base frequency Answer: A QUESTION NO: 955 Which of the following battery chemistries has the longest life when used with portable computing devices? A. fixed resolution of an LCD is called the native resolution. . Contrast ratio C. Li-Ion Answer: D Explanation: Lithium-ion batteries (Li-ion batteries) are the rechargeable batteries in that use lithium ions in them. Due to this the battery overcharges and elevates temperature that causes permanent capacity loss." .

.actualtests. A high configuration desktop computer can be purchased in the same price that you would spend to purchase a low configuration laptop. In addition.CompTIA 220-701: Practice Exam A. Desktop replacement D. The motherboard must support ACPI D.com Ac tua lTe QUESTION NO: 958 sts Explanation: Laptops cannot offer increased performance. Answer: B Explanation: You need Windows 98 or later to use ACPI. False Answer: A QUESTION NO: 957 Which of the following is not a benefit of laptop design? A. the motherboard and processor must support the standard. Advanced Configuration and Power Interface (ACPI) is an industry specification for the efficient handling of power consumption computers.www. basic input/output system (BIOS). Increased performance C. The BIOS must support ACPI B. Portability B. YOU must be running Windows 95 or later C. Higher-quality construction Which of the following is not a requirement for ACPI to function? A. ACPI must be supported by the computer motherboard. The processor must support ACPI. Any Time.co m Answer: B 290 . QUESTION NO: 959 "Pass Any Exam." . and the operating system. You always need to compromise in configuration when you purchase a laptop in your decided budget. True B.

168-pin DIMM B. The DDR SDRAM chips used are of the TSOP package and are available in two frequencies.co m 291 . Trackball Answer: C Explanation: The laptop input device released with the IBM ThinkPad series of laptops is TrackPoint point stick.www. Mouse C. such as wireless communications. Any Time.actualtests.5v. EMI Answer: A "Pass Any Exam. QUESTION NO: 960 Which laptop input device was released with the IBM ThinkPad series of laptops? A. RIMM Answer: C Explanation: DDR SDRAM is manufactured on a 184-pin DIMM and is the newest of the memory types under development. CRT D. The SDR SDRAM uses DIMMs with 168 pins. Touchpad B. RFI B. due to either electromagnetic conduction or electromagnetic radiation emitted from an external source? A.com Ac tua lTe sts . Point stick D.CompTIA 220-701: Practice Exam Which packaging is used for DDR SDRAM memory? A. The SIMM is the predecessor to the DIMM. 200 MHz and 266 MHz with operational voltage 2." . 184-pin DIMM D. ESD C. QUESTION NO: 961 Which of the following is a disturbance that affects an electrical circuit. 72-pin SIMM C.

) A. Boot the system without scanning drives. Any Time. The video card manufacturer's website C.CompTIA 220-701: Practice Exam QUESTION NO: 962 You are having problems with the video card in one of your computers.co m What does Safe Mode allow you to do? .SYS B.BAT and CON FIG. Start Windows using only basic files and drivers." . Skip loading the Registry. DOS B.actualtests.com 292 Ac tua lTe sts A. Another computer with the same video card B. D. The manual that came with the card D.C QUESTION NO: 963 Answer: C Explanation: When you boot Windows in Safe Mode. C. QUESTION NO: 964 Which type of attack denies authorized user's access to network resources? A. Run Windows without processing AUTO EXEC. . Logic bomb D. Social engineering Answer: A QUESTION NO: 965 Which step in the EP print process uses a laser to discharge selected areas of the photosensitive drum. thus forming an image on the drum? "Pass Any Exam. Worm C.www. Where could you check for troubleshooting information? (Choose all that apply. The server log Answer: B. Windows loads only basic files and drivers so that you can find out the configuration errors easily.

actualtests. Generators create new passwords every time a user signs in to prevent social engineering.CompTIA 220-701: Practice Exam A. When a password policy enforces complex rules. Defective toner cartridge B. Cleaning Answer: A Explanation: The writing step in the EP print process uses laser diodes to discharge an invisible electric image to the selected areas of the photosensitive drum. Dirty drum D.www. it can be easier to use a password generator based on that set of rules than to manually create passwords. D.EXE "Pass Any Exam. Generators extend the requirement to periodically change passwords." .com Ac tua A password generator can be part of a password manager. Automated System Recovery (ASR) B.co m 293 . Transferring C. Generators eliminate the requirement to establish log-in attempt limitations. B. What can we benefit from a password generator? lTe sts . Answer: D QUESTION NO: 968 What do you use in Windows XP to create a recovery disk? A. thus forming an image on the drum. C. Worn pickup rollers C. Any Time. Generators eliminate a user's tendency to create passwords that can be a security liability. Writing B. Developing D. QUESTION NO: 966 Which of the following could be the cause of paper jams on a laser printer? A. RDISK. Brokenfuser Answer: B QUESTION NO: 967 A.

DC in. Emergency Recovery System (ERS) Answer: A Explanation: To create a recovery disk in Windows XP. of power supplies and AC adapters? A." . respectively. A. DC out C. Any Time. QUESTION NO: 971 What model is used to provide a common way to describe network protocols? A.com 294 Ac tua lTe sts . and CD media. DC out D. which one accurately represents the input and output.CompTIA 220-701: Practice Exam C. Enhanced Startup Disk (ESD) D. AC in. False Answer: A QUESTION NO: 970 Of the following voltage pairings.actualtests. you need to use Automated System Recovery (ASR).www. CSMA/CD "Pass Any Exam. AC out B. DC in. AC out Answer: C Explanation: The AC in. They use standard wall outlets for an input of AC voltage and they convert the AC voltage to the DC voltages required by the devices that use DC Voltage. DC out voltage pairings accurately represents the input and output respectively in Power supplies and AC adapters. DVD media. OSI B. True B. CSMA/CA D.co m . QUESTION NO: 969 Blu-Ray drives can read Blu-Ray media. AC in. ISO C.

802.co m .11d is not a commonly implemented standard. 802. Although Incremental backup clears the archive bit. The normal backup clears the archive bit after backing up to let the system know that the file was backed up. 802.D Explanation: The wireless IEEE standards for your laptop that can operate in the 2.11g.4GHz radio frequency range and are directly compatible with each other are 802. Copy Answer: B Explanation: To back up all the selected files and then clear the archive bit.11g tua Which of the following wireless IEEE standards operate on the 2. Incremental D.actualtests.www.11a B.) lTe sts . 802.4GHz radio frequency and are directly compatible with each other? (Choose all that apply.11d D. Normal C. Complete B.11b and 802. 802. Copy backs up all files but does not clear the archive bit. QUESTION NO: 974 The program that performs an upgrade from Windows NT to Windows XP is called "Pass Any Exam.11a operates in the 5GHz range and 802. you need to select the normal backup type.11b C.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 972 What type of backup will back up all selected files and then clear the archive bit? A. Any Time. QUESTION NO: 973 Answer: B.com 295 Ac A." . it only backs up files the files that have changed since the last backup. There is no such option as Complete backup.

EXE Answer: D QUESTION NO: 975 High-density three and a half floppy diskettes have a formatted capacity of: A. WINNT. Security zones D. 1.actualtests. The extended-density 3½? floppy diskettes can be formatted to 2.com Ac tua lTe sts Explanation: High-density 3½? floppy diskettes have a formatted capacity of 1.www. INSTALL.CompTIA 220-701: Practice Exam A.BAT B. WINNT32. 720KB C.88MB Answer: C QUESTION NO: 976 Which component of physical security addresses outer-level access control? A.88MB. 2.44MB D. Mantraps C. Strong passwords Answer: A Explanation: The Perimeter security is the physical security zone that addresses the outer-level access control of a facility. 360KB B. SETUP.EXE D.EXE C. Perimeter security B. Any Time.co m 296 . It is the first layer of access control that is intended to delay or deter entrance into a facility. The Double-density 5¼? floppies and double-density floppies on the other hand can be formatted to a capacity of 360KB and 720KB respectively. ." .44MB. QUESTION NO: 977 "Pass Any Exam.

ATT RIB D.BAT issues D. Ring D.Only attributes on the file before you replace the file? A. Any Time. False Answer: A QUESTION NO: 979 Which of the following topologies allows for network expansion with the least amount of disruption for the current network users? A. and ReaD. A. Configuration file issues C. True B.www. DELETE Answer: C QUESTION NO: 978 The most appropriate way to remove a USB device on a laptop computer is to stop the device first. Swap file issues OE. AUTO EXEC. Star B." .co m .actualtests. which command do you use to remove the Hidden. ERASE C.CompTIA 220-701: Practice Exam In order to delete and/or replace system files. BUS C.Boot file issues Answer: C "Pass Any Exam. and then remove it from laptop. System.com 297 Ac tua lTe sts . System files not found B. Mesh Answer: A QUESTION NO: 980 All of the following are Windows file-related problems except_________ A. UNDELETE B.

actualtests. TCPACKattack B. Any Time.com Ac A.www. Virus attack D. False tua QUESTION NO: 983 lTe Answer: A sts A. TCP/IP hijacking Answer: A QUESTION NO: 982 The edit command line tool is able to open a text based word processor Answer: A QUESTION NO: 984 Which of the following file attributes are available to files on a FAT32 partition? A. System "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 981 A server on your network will no longer accept connections using the TCP protocol. Archive D. True B. The server indicates that it has exceeded its session limit. True B." . Smurf attack C.co The net use F: \\ComputerName\ShareName /persistent:YES command will automatically reconnect a network drive as F: after a restart on a Windows XP system. Which type of attack is probably occurring? A. Hidden. B. Read Only C. m 298 . False .

Refer to the following Internet connectivity methods.CompTIA 220-701: Practice Exam E. Cable B. QUESTION NO: 985 You are administering a system that has been locked down for security reasons. HTTPS Answer: C. Compression Answer: A. Any Time. What services are associated with these ports? (Choose two.B. You notice that among all of the other ports.com Ac The Point-to-Point Protocol over Ethernet (PPPoE) is a network protocol for encapsulating Pointto-Point Protocol (PPP) frames inside Ethernet frames.C.D Explanation: On a FAT 32 partition in Windows XP you can set Hidden.co m 299 . port 443 and port 80 have been disabled. Read Only.actualtests. Archive. HTTP D. FTP C. The attributes such as Encryption and Compression are not supported by FAT 32. They are supported by NTFS files system.D QUESTION NO: 986 A. Satellite C. Dial-up Answer: C QUESTION NO: 987 USB. eSATA and Express Card/54 are examples of hot pluggable devices A. DSL D. Telnet B. and System attributes on the files. which one provides digital data transmission over the wires of a local telephone network and uses protocols such as PPPoE? tua lTe sts ." .) A. True "Pass Any Exam.www.

B." .co Answer: D m 300 . BIOS D.25-inch form factor and must be installed in the larger drive bays C. User Accounts C. floppy drives have a 5. POST B.com Ac tua lTe sts QUESTION NO: 989 .ROM drives. CRT B. Hide answers/explanations Atypical backlight technology is A. LED Answer: B QUESTION NO: 990 Which of the following password. floppy disk drives can no longer be purchased new. D. CCFL C. Because it is antiquated technology. Like a hard drive.CompTIA 220-701: Practice Exam B. the floppy drive requires no external access. LDAP Answer: C "Pass Any Exam. LCD D. once setup.actualtests. False Answer: A QUESTION NO: 988 Which of the following statements regarding floppy drive installation is true? A. Although some drives might not clearly key the receptacle for the Berg power connector.www. Like DVD. is necessary to be entered before booting into the operating system? A. you must insert the connector correctly or the drive can be damaged. Any Time.

The motherboard is preset from the factory to work with only one CPU and only one type of RAM module. Which of the following feature enables that? A. the portable computer will automatically connect to a wireless network. Network C. Roaming profile B. For example. Internal hard drive Answer: A QUESTION NO: 992 As portable computers are used in a variety of locations. Any Time. YOU must use an external CPU/RAM programming station topreconfigure these components for your specific motherboard. D.CompTIA 220-701: Practice Exam QUESTION NO: 991 Which of the following contains a bootable computer operating system and is unique in that they have the ability to run a complete. Wireless Zero Configuration Answer: B QUESTION NO: 993 For modern motherboards. which statement concerning CPU and RAM configuration is most true? A." . Hardware profile C.actualtests.com Ac tua lTe sts . if it is used in a hotel or on an airplane. "Pass Any Exam. Driver signing D. Floppy D. modern operating system on a computer lacking mutable secondary storage? A. Live CD B. B.co m 301 . a portable computer with a docking station is generally connected to a local wired network. The CPU and RAM modules have DIP switches on them that must be set the same as the DIP switch on the motherboard. C. however. one of the characteristic of Windows operating system lets a user change which devices his computer uses when he moves it from location to location. Modern motherboards have intelligent BIOS routines that automatically recognize and configure themselves for the CPU and RAM.www.

actualtests. WAN D.co Which of the following allows for creating a private scope of computer communications or providing a secure extension of a private network into an insecure network? m . Remove PC card adapters B. malicious software that monitors Internet surfing habits C.ROM drive Answer: A QUESTION NO: 997 "Pass Any Exam.com 302 Ac tua lTe A.www. Any Time. a customer calls you and is wondering what requires special attention if he wants to ship a laptop. Remove DVD. HTTP sts . malicious software attached to another piece of software Answer: A QUESTION NO: 995 Answer: B QUESTION NO: 996 You are an IT professional in an international company. what is your recommendation so as to avoid the potential damage during transit? A. FTP B. Remove Backlight D. During your working hours." . As an experienced technician. malicious software that changes the user's home page D. malicious software that is self-replicating and self-propagating B. Remove LCD C.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 994 Warm is a type of: A. VPN C.

C.com Ac tua lTe Refer to the following descriptions. A VPN is a secured line of communication between two points through a public network." . Hide answers/explanations Answer: C QUESTION NO: 1000 Which of the following locations is common for system files? A. which one about the Virtual Private Network (VPN) is the most appropriate? sts QUESTION NO: 999 . C:\System32\Win B. C:\Win\System32 "Pass Any Exam.co m 303 .) A. Subnet mask C. DNS server Answer: A. Any Time. B. D.www. IP address B. False Answer: A QUESTION NO: 998 Which elements are required to communicate on a TCP/IP network? (Choose all that apply. A VPN is a testing protocol to verify the strength of a security infrastructure using mock intrusion attacks. True B. A VPN is a private network between two computers using wireless cards without using a wireless access point between them.CompTIA 220-701: Practice Exam Aero is a feature of the Windows Vista Ultimate operating system A.B A. C:\System\Windows32 C. A VPN is a networking protocol used for the propagation of virus data to ensure anti-virus is up to date.actualtests. Default gateway D.

QUESTION NO: 1003 Which of the following is a socket technology that is designed to ease insertion of modern CPUs? A. Backdrop Answer: A Answer: B Explanation: When a program in Windows illegally accesses the memory of another program then a general protection fault (GPF) error occurs in Windows." . Backlight B. LPGA D. Illegal operation D.co QUESTION NO: 1002 m 304 . Screen D. This error usually happens due to the sloppy programming and can be resolved by clearing the memory with a reboot. Inverter C. Windows protection error B. General protection fault C. System lock-up sts When a Windows-based application attempts to access memory another program is using.CompTIA 220-701: Practice Exam D. ZIF C.com Ac tua lTe A. It also occurs when a program tries to access a memory address which does not exist. what is the error that will be generated? . SPGA "Pass Any Exam. Socket479 B. C:\Windows\System32 Answer: D QUESTION NO: 1001 Which LCD component is responsible for providing brightness? A.actualtests.www. Any Time.

Double-sided.actualtests.co m 305 .com Ac A. QUESTION NO: 1005 The Taskbar can be increased in size by Answer: C QUESTION NO: 1006 Which of the following is not one of the three major components of a hard disk drive system? A. Right-clicking the mouse and dragging the Taskbar to make it bigger B.R D. Any Time. The dual layer capacity of Blu -ray disk is 50 GB. single-layer DVD+R Answer: B Explanation: Blu -ray disc (also known as Blu -ray or BD) is an optical disc storage medium designed to supersede the standard DVD format. Double-sided. Hard disk D.www. Its main uses are storing high-definition video Blu -ray discs can store 25GB of data single-sided and single-layer. Host adapter Answer: A "Pass Any Exam. Moving the mouse pointer to the top of the Taskbar. Controller C." . single-layerBlu-ray disc C. Double-sided. and then clicking and dragging D. Single-sided. single-layer DVD. double-layer DVD+R B. Drive interface B. Left-clicking the mouse and double-clicking the Taskbar C. No other given options can store roughly more than 17GB of data. pausing until the pointer turns into a double-headed arrow.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 1004 Which optical disc format supports a data capacity of 25GB? A. Highlighting the Taskbar and double-clicking in the center tua lTe sts .

Spilled liquid B. What is usually a cause of this? A. Biometrics "Pass Any Exam.co m . Underclocking Answer: C QUESTION NO: 1009 As part of your training program. Some attacks. The drive interface is the computer bus that connects the hard disk drive to the processor and memory. 22 C.CompTIA 220-701: Practice Exam Explanation: The three major components of a hard disk drive system are hard disk. Perimeter security D. Social engineering B.www. you're trying to educate users on the importance of security. you explain. you decide to use your firewall to block the Telnet protocol. Power surge D. 24 Answer: C QUESTION NO: 1008 While inspecting a motherboard. 23 D. IDS system C. You explain to them that not every attack depends on implementing advanced technological methods.com 306 Ac tua lTe sts . controller. you notice a discolored area. What term do you use to describe attacks of this type? A. take advantage of human shortcoming to gain access that should otherwise be denied. Improper manufacture C. It is a common component of the controller and host adapter and therefore it is not one of the major components of a hard disk drive system.actualtests. A HDD magnetically stores data on discs that are known as platters. 21 B. and a host adapter." . Which port will you need to block to prevent Telnet from being used? A. QUESTION NO: 1007 To increase security. Any Time.

63 D. 15 B. This is because it is not only high speed but also supports isochronous data.co m 307 . /and D. /more Answer: A QUESTION NO: 1012 "Pass Any Exam.link and Lynx. /help C. /? B. 7 Answer: C Which of the following options can be used with a command at a command prompt to see what options are available with it? A." .CompTIA 220-701: Practice Exam Answer: A Explanation: This is called the Social engineering attack where the attackers use the inherent trust in the human species to gain access to their work environment. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time. which means delivering data at a guaranteed rate. 127 C. such as video devices. Any Time. lTe sts . which can connect up to __peripherals in a daisy-chained topology. It was used with trademarked name FireWire. A. QUESTION NO: 1010 The IEEE 1394 interface is a serial bus interface standard for high-speed communications and isochronous real-time data transfer.com Ac QUESTION NO: 1011 tua Explanation: IEEE 1394 standard was first developed by Apple.www.actualtests. to describe their 1394 products. Other companies make use of other named such as i.

actualtests. Ping B. Ipconfig C.co m 308 . Daisy wheel D. Tracert D. D. Nslookup Answer: C QUESTION NO: 1013 Which device in a bubble-jet printer contains the printhead? A. This ink is fired through Ink Cartridge.com Ac A daisy print wheel is a device around which is a set of print characters that make a typing impression on paper.exe at the command prompt. Click Start-> Search. C.www. Toner cartridge C. Left-click a directory and choose Find. Run search. Paper tray Answer: A QUESTION NO: 1014 In Windows XP. Laser toners are much larger and more expensive than inkjet ink and more difficult to recycle. Click Start-> All Programs-> Search. A Paper tray is a storing tray holding a stack of sheets of paper for feeding into a printer includes opposite paper guides one of which is adjustable relative to the other for varying the spacing between the paper guides.CompTIA 220-701: Practice Exam Which tool can be used to test connectivity and see the path taken to reach another host? A." . Answer: D "Pass Any Exam. Ink cartridge B. sts . B. how can you start a search for files and folders? A. Toner cartridge are used in Laser toner cartridges contain dry ink (toner). tua lTe Explanation: A bubble-jet printer is any printer that fires extremely small droplets of ink onto paper to create an image in the form of letters or graphics. Any Time.

226." . Keep records of accident reports. Ensure that there are no safety hazards in your path. What class is this address? .D QUESTION NO: 1018 What is the name of the power connector that is larger than the connector used for floppy diskette drives and that is commonly used with PATA drives? A. Lift by bending over at the waist. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 1015 Which of the following are OSHA requirements for a safe work environment that must be followed by employers? (Choose all that apply. Answer: B. Attend yearly OSHA safe work environment seminars. B. Class B C. AT system connector B. Class A B. which of the following are good procedures to follow? (Choose all that apply.) A. C.com 309 Ac tua lTe sts A. D. Carry monitors with the glass face away from your body.18.www.D QUESTION NO: 1016 Answer: B QUESTION NO: 1017 When moving computer equipment. Provide properly maintained tools and equipment.C. Display an OSHA poster in a prominent location. Use a cart for heavy objects.co m You have a computer with the IP address 171.1. D. B.actualtests. Class C D. This is not a valid IP address . C. Answer: C. Berg "Pass Any Exam.) A.

False Answer: A QUESTION NO: 1021 When you print documents on your laser printer. without sacrificing the mobile computing functionality of the machine.D QUESTION NO: 1022 "Pass Any Exam.com Ac tua lTe sts The docking station adds expansion capabilities.) A. What two things are the most likely causes of this problem? (Choose two. A bad erasure lamp D. . For example.CompTIA 220-701: Practice Exam C. the use of a docking station quickly enables a laptop computer to become a substitute for a desktop computer. S4 QUESTION NO: 1020 A. to a laptop. ATX system connector Answer: C QUESTION NO: 1019 Which of the following sleep modes is also known as Standby? A." . An overheating printer C. A broken cleaning blade Answer: C. S2 C.www. as well as additional ports.co m Answer: C 310 . A faulty transfer corona wire B. Any Time. S3 D. S1 B. you see residue from previous images on the output. True B.actualtests. Molex D.

SATA hard drives most often use the same type of power connector as PATA hard drives. Power supplies supply power to ATX-based motherboards with connectors known commonly as P8 and P9. D. Ask the customer to check daily to see when it is completed. Give the customer an estimated time for repair based on the technicians assessment. there is something wrong with it. You must make sure the voltage selector switch on the back of the power supply is switched to the lower setting if the computer is going to be used inEurope. SoliD.CompTIA 220-701: Practice Exam Which technology is based on flash memory and is intended to eventually replace conventional hard disk drives that have moving discs and other mechanisms? A. the customer is anxious to know when he might come back to pick up his computer. So. D. but he has no idea what the problem is. C. while Berg connectors are used with floppy drives. Answer: D Explanation: PATA (Parallel ATA) Hard drives are one of the earliest drive types and they do not have SATA power sockets. Recently. Before leaving the Repair Center." . B.co m .actualtests. Answer: A QUESTION NO: 1024 Which of the following statements about power supplies is true? A.www. Optical drives Answer: C QUESTION NO: 1023 A customer has purchased a laptop computer for half a year. B. C.state drives D. What is the best answer to that? A. Therefore they use Molex connectors. The technician will get back to them as soon as possible. Ask the customer when they would like to have the work completed. Memory cards C. The 4 pin Berg connectors provide power "Pass Any Exam.com 311 Ac tua lTe sts . Molex connectors are used with PATA hard drives. Inform the customer that others are waiting. you are responsible for fixing the problem. Thumb drives B. he takes the computer to the Repair Center and as a technician. Any Time.

ATX-based motherboards use 20 pin 24-pin single power connectors instead of P8 and P9 connectors. Luggable B. Tablet C. SATA hard drives and PATA hard drives do not use the same type of power connector.actualtests. The charge below 3.000 volts to feel a shock. Notebook Answer: B Explanation: The Tablet PC resembles a paper notebook the most in its design and function. 300. QUESTION NO: 1025 What is the approximate minimum level of static charge for humans to feel a shock? A.000 volts is below human sensation. It has a fliparound screen and can be held like a large notebook. The SATA hard drive uses 15 pin SATA Power connector and PATA hard drive uses Molex connector. It also allows you to write notes directly on the screen with a special pen called stylus. If the computer is going to be used in Europe the voltage selector switch on the back of the power supply should never be switched to the lower setting rather it must be set at the higher setting. The P8 and P9 connectors are used by AT-based motherboards.www.000volts Answer: B QUESTION NO: 1026 Which kind of laptop was designed to look and function like a paper notebook? A. 3." . Any Time. 300volts B.000volts D. Netbook D.CompTIA 220-701: Practice Exam supply to floppy drives. lTe sts .com 312 Ac tua Explanation: The humans need an electrostatic discharge of 3. Both SATA Power connector and Molex connector cannot be used on the same drive.000volts C. 30. "Pass Any Exam.co m .

co m 313 .com Ac tua lTe sts .www. eSATA and Express Card/54 are examples of hot pluggable devices A.actualtests. Any Time. True B.CompTIA 220-701: Practice Exam QUESTION NO: 1027 USB." . False Answer: A "Pass Any Exam.

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