CompTIA 220-701

220-701 CompTIA A+ Essentials

Practice Test
Version 2.0

CompTIA 220-701: Practice Exam QUESTION NO: 1 Which of the following memory types has a clock speed of 400MHz? A. PC133 B. PC2700 C. PC3200 D. PC10600 Answer: C

QUESTION NO: 2 A technician receives a Windows laptop that has not been operating correctly since a user changed some registry settings by mistake. Which of the following should be attempted FIRST? A. Reset the CMOS B. Rollback to a restore point C. Boot into Safe Mode D. Reconfigure the BIOS Answer: B

QUESTION NO: 3

A technician encounters an IP address of 191.15.20.1. The IP address is a member of which of the following classes? A. Class A B. Class B C. Class C D. Class D Answer: B

QUESTION NO: 4 Which of the following cables allows for the transfer of video and sound? A. VGA B. S-Video C. DVI "Pass Any Exam. Any Time." - www.actualtests.com 2

Ac

tua

lTe

sts

.co

m

CompTIA 220-701: Practice Exam D. HDMI Answer: D

QUESTION NO: 5 Which of the following is placed directly on the CPU in a new computer system to aid in the cooling process? A. Heatsink B. Fan C. Liquid cooling system D. Thermal compound

QUESTION NO: 6

Answer: B

QUESTION NO: 7

Which of the following printer types is the BEST for a technician to recommend to a company needing to print 10,000 black and white pages per month? A. Laser B. Thermal C. Inkjet D. Dot Matrix Answer: A

QUESTION NO: 8

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

A. Ask the customer to speak with someone else that may be able to help. B. Ask open-ended questions to narrow the scope of the problem. C. Ask a co-worker what the customer is trying to explain. D. Ask focused questions that lead the customer with yes or no answers.

sts

When determining a customer's specific issue, which of the following is the BEST approach?

.co

m

Answer: A

3

CompTIA 220-701: Practice Exam Which of the following keyboard combinations will lock a Windows XP workstation? A. Windows Key + L B. CTRL + ALT + Delete C. Windows Key + CTRL + Backspace D. Windows Key + CTRL + Escape Answer: B

QUESTION NO: 9 A customer wants to be able to search the Internet wirelessly with their laptop, from any location. Which of the following devices would be MOST effective in achieving this? A. Bluetooth card B. 802.11 a/b/gWiFicard C. 802.11nWiFi card D. Cellular WAN card Answer: D

A. Upgrade the BIOS. B. Release the LCD cutoff switch. C. Toggle theWiFi switch. D. Toggle theFn key. Answer: D

QUESTION NO: 11 A technician has determined that the primary hard drive has failed and the defective hard drive has been replaced. According to the troubleshooting process, which of the following steps would come NEXT? A. Document the setting.

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

A customer wants to connect an external projector to a laptop. The projector is plugged into the external video port but no video is shown on the projector. Which of the following will correct the problem?

lTe

QUESTION NO: 10

sts

.co

m

4

CompTIA 220-701: Practice Exam B. Establish a probable cause. C. Verify full system operation. D. Question the user. Answer: C

QUESTION NO: 12 Which of the following commands is used to bring up the interface that allows a technician to edit startup services and applications? A. msinfo32 B. cmd C. dxdiag D. msconfig Answer: D

Most people know that the more programs you have running on your computer at once, the more likely it is that your computer will either run slowly or even crash. What most people don't know is that every time you boot your computer a whole mess of "hidden" programs load in the background. Some of these hidden programs are essential, but most aren't. Turning off some of these hidden programs can significantly increase your computer's performance and reliability.

QUESTION NO: 13

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

Explanation: Built into Windows is a special tool called the "Microsoft System Configuration Utility" or simply " MSCONFIG. " Designed to help you troubleshoot problems with your computer, MSCONFIG can also be used to ensure that your computer boots faster and crashes less.

.co

m

5

CompTIA 220-701: Practice Exam Which of the following Windows Vista versions can be installed on a system with 512MB of RAM and a 40GB HDD? A. Home Basic B. Home Premium C. Ultimate D. Business Answer: A

QUESTION NO: 14 Which of the following is an example of a manufacturer's image stored on a hard drive? A. Factory Recovery Partition B. OEM Version C. Recovery CD D. Network Install Answer: A

802.11n has the potential to support up to: A. 11Mbps. B. 20Mbps. C. 54Mbps. D. 100Mbps. Answer: C

QUESTION NO: 16 A CRT monitor is flickering very rapidly, making it very uncomfortable to view. This can be corrected by: A. Adjusting the refresh rate. B. Adjusting the dot pitch. C. Degaussing the monitor. D. Adjusting the resolution.

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

QUESTION NO: 15

sts

.co

m

6

CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 17 A PC is having its PSU replaced and the new PSU has a connector that is too large for the motherboard's socket. Intrusion detection C. Answer: C QUESTION NO: 18 Answer: B QUESTION NO: 19 Which of the following media types is MOST affected by the RPM rating? A. D. Flash C.actualtests.com Ac tua lTe A. The PC needs a NLX to ATX adapter. Which of the following can be disabled in the BIOS to prevent this message from appearing? . Any Time. C. Which of the following is needed to solve this issue? A. Trusted Platform Module (TPM) B. Tape D. HDD Answer: D QUESTION NO: 20 "Pass Any Exam. SDD B.www. B. WiFi Protected Access (WPA) D. The PC needs a 24-to-20 pin ATX adapter." . The PC needs an AT-to-ATX adapter.co m 7 . Firewall sts Every time the computer starts a technician receives a message saying that the computer case has been opened. The PC needs a 26-to-20 pin ATX adapter.

MIDI C. Satellite D. Hardware Compatibility List "Pass Any Exam. After extracting the driver." . DVI B. Device Manager>Driver tab> Update Driver> Double click on the name of the sound card under 'Sound. Start > Control Panel > Administrative Tools > Sound Devices > 'Update Driver' D.co m Which of the following connectors are used for musical equipment? 8 .actualtests. Start > Control Panel > Administrative Tools > Update Drivers>double click on 'Sound Card' C.www. Fiber Answer: D QUESTION NO: 23 Which of the following Windows utilities will identify issues with drivers and programs running under Windows XP? A. video and game controllers'>double click on the name of the sound card> Troubleshoot' B.CompTIA 220-701: Practice Exam A technician downloads an updated version of the driver for a sound card in Windows XP. System Information B. Device Manager> expand 'Sound. Any Time. HDMI . how would the technician update the driver? A. 6-pin mini-DIN D. Cable C.com Ac tua lTe sts A. video and game controllers' Answer: A QUESTION NO: 21 Answer: B QUESTION NO: 22 Which of the following broadband technologies provides the FASTEST bandwidth speeds? A. DSL B.

0.255.0-223. Any Time.0.co m Answer: A . Toner is applied to a photoconductor and transferred to the media. A wax-based substance is melted and applied directly to the media. Power supply C. However.www.0." . 192.1-126. Heat is applied to heat-sensitive media to create an image.255. 1. B.0. Watson D. Which of the following components has MOST likely failed? A.255.0.1.com 9 Ac tua lTe A.255. 224. "Pass Any Exam. Video card Answer: D Explanation: IBM BIOS beep codes Below are IBM BIOS Beep codes that can occur. Sound card B. D. sts In the laser printing process. C.CompTIA 220-701: Practice Exam C.0 QUESTION NO: 25 Answer: B QUESTION NO: 26 A computer fails POST with 1 long. the beep codes may vary.255 B.255. Dr.0-191. and 2 short beeps. which of the following is true? . because of the wide variety of models shipping with this BIOS. NIC D.0-255. 128.actualtests. Toner is sprayed to the media.255 D.1. Program Compatibility Wizard Answer: C QUESTION NO: 24 Which of the following IP ranges is Class C? A.255.255.0.255 C.255.

PXE Answer: B QUESTION NO: 30 A technician is repairing a keyboard issue. BNC . in which the keys are not typing anything within document editing software. WPA encryption B." . DVD C. Floppy B.CompTIA 220-701: Practice Exam QUESTION NO: 27 Which of the following wireless network features grants the ability to select which devices connect to a wireless network based on a device's hardware address? A.com 10 Ac A technician is installing Windows Vista onto a new computer locally. Blu-Ray D. Which of the following describes the method the technician would MOST likely use? tua lTe sts A.www. RJ-11 D. NAT translation D. MAC filtering C. ST C.actualtests.co Which of the following connector types is used on CAT5e cable? m . RJ-45 B. After questioning the user. The technician comes to the conclusion that liquid was "Pass Any Exam. the technician discovers that the user was eating lunch while typing the document. SSID broadcasting Answer: B QUESTION NO: 28 Answer: A QUESTION NO: 29 A. Any Time.

15 E.www. Ask the user open-ended questions. AGP and ISA cards) used 5 V or 3. PCI . D. Replace the fuser in this printer.3 V for power supply. chipset. Check the ink cartridges for proper ink levels. 24 Answer: A. Check the toner levels in the printer. A. RAM. B. QUESTION NO: 33 "Pass Any Exam.3 V rails. The printer successfully feeds paper through the unit while running the manufacturer's print test.B Explanation: The power distribution specification defined that most of PSU's power should be provided on 5 V and 3. because most of the electronic components (CPU.co m . Any Time. Answer: A QUESTION NO: 32 ATX power supplies normally provide which of the following voltages? (Select TWO). Make closing notes of the repair. Which of the following should the technician do FIRST? A. Replace the keyboard with a new keyboard. Verify the system functionality. C. 3. Answer: C QUESTION NO: 31 A technician is attempting to troubleshoot an inkjet printer. C.com 11 Ac tua lTe sts .3 B." . 5 C. but nothing is being printed on the paper.CompTIA 220-701: Practice Exam spilled onto the keyboard. Update the firmware in the printer.actualtests. 6 D. D. which of the following would be the NEXT step to follow? A. According to the troubleshooting theory. B.

21 B.actualtests." . when the video game starts the computer crashes. Smart card reader C. 23 C. Barcode reader B. Roll back the video driver C. Which of the following should the technician perform FIRST? A.CompTIA 220-701: Practice Exam Which of the following devices will allow a technician to use a single set of input devices on several computers? A.www. Perform a System Restore Answer: A QUESTION NO: 35 Answer: A QUESTION NO: 36 Which of the following ports need to be turned off on a firewall to block Telnet? A. Any Time. Quiet any vibration to aheatsink from a fan tua Thermal compound is designed to do which of the following? lTe sts . Insulate a component from the friction of theheatsink B. SCSI Answer: C QUESTION NO: 34 The user has just installed a new video game on their computer. Reduce heat on a component through evaporation C. 80 "Pass Any Exam. Update the video driver B. Run a System Defragmentation D. KVM D.co m 12 . Provide for heat transfer from a component to theheatsink D.com Ac A. 25 D.

C. Intrusion detection C.co m . Flexible PVC outer jacket C.www. Close the document without commenting to the user and proceed with the work. Ask the user to close the document so that the work can proceed. Upon making the connection. Recommended for ceiling use only D. Which of the following is the BEST way to protect the personal information and prevent unauthorized access to the information in the event that a laptop is stolen? A. D. Which of the following steps would be BEST to take? A. Answer: B QUESTION NO: 38 Which of the following is a characteristic of a plenum-rated cable? A. Power on password B. Leave the document open and do not mention it to the user and proceed with the work. Any Time. Complex logon passwords D. Recommended for analog phone lines B. the technician discovers the customer has a confidential document open. Without it the computer will not "Pass Any Exam. B. Drive lock Answer: A Explanation: You can add a Power On password to your computer or laptop for added security.com 13 Ac QUESTION NO: 39 tua lTe sts . Recommended for use in HVAC Answer: D In the past there has been a series of thefts including laptops with personal information on them.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 37 A technician needs to remotely access a user's PC in order to resolve a problem." . When the system is first turned on it will prompt for the Power On password.actualtests. Copy the document to a network drive as a backup so that work can proceed.

The computer needs to be manually configured to boot off the internal SATA hard disk drive upon startup. B. and USB webcam installed and connected. USB printer.co A technician is trying to install a previous-generation expansion card into their new laptop. QUESTION NO: 40 Which of the following connectors uses up to four pairs of wires when crimped? A.com Ac QUESTION NO: 42 tua Answer: D lTe A. C. However. RJ-11 C. C. The computer's BIOShas the USB printer below the hard disk in the boot order priority list. B. The computer's BIOS has 'Full'set instead of'High Speed' under the USB settings area. D. The expansion slot needs to be enabled in the BIOS first. RJ-45 B. Which of the following is MOST likely preventing the machine from booting normally? A. The card needs to have the compatibility jumpers set before it can be installed into the system. the card refuses to fit into the expansion slot. Any Time. LC Answer: A QUESTION NO: 41 A computer displays an error upon booting which says 'Operating System Not Found. The computer's BIOShas the flash drive above the hard disk in the boot order priority list. Answer: B "Pass Any Exam. BNC D.CompTIA 220-701: Practice Exam continue to boot.' It has a USB flash drive. Which of the following is MOST likely the reason? m 14 .actualtests. The card is a PCMCIA card and the laptop supports PCI Express cards. The card is a PCI Express card and the laptop supports PCMCIA.www." . sts . D.

CompTIA 220-701: Practice Exam QUESTION NO: 43 A laptop with an integrated 802.11 b/g card is unable to connect to any wireless networks. The laptop was previously able to connect to wireless networks. Which of the following is MOST likely the cause of this issue? A. The wireless card is disabled in BIOS. B. The wireless card drivers are not installed. C. The wireless hardware switch is turned off. D. The wireless card firmware requires an update. Answer: C

QUESTION NO: 44 Which of the following adapter cards would need to be installed in a computer to allow printing to the LPT1 port? A. USB B. Parallel C. Serial D. SCSI Answer: B

Explanation: A parallel port is a type of interface found on computers (personal and otherwise) for connecting various peripherals. In computing, a parallel port is a parallel communication physical interface. It is also known as a printer port or Centronics port. Port addresses Traditionally IBM PC systems have allocated their first three parallel ports according to the configuration in the table below.

QUESTION NO: 45 A user has purchased a laptop that has no means to charge the battery. Which of the following would the user MOST likely purchase? A. USB cable B. AC adapter C. PCMCIA card D. Replacement battery

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

.co

m

15

CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 46 A user has reported that the PC is not printing. Which of the following should the technician do FIRST? A. Replace the user's computer with a new one B. Question the user as to when the problem started to occur C. Clear the print queue of all current jobs D. Reinstall the print drivers on the user's computer Answer: B

QUESTION NO: 47

Answer: D

QUESTION NO: 48

A technician is servicing a customer's color laser printer and notices excess toner in the printer. Which of the following tools would BEST assist the technician in removing the excess toner? A. Damp towel B. Compressed air C. Alcoholwipe D. Computer vacuum Answer: D

QUESTION NO: 49 "Pass Any Exam. Any Time." - www.actualtests.com 16

Ac

tua

lTe

A. Hard drive cables are not connected. B. BIOS chips are not seated properly. C. The power supply is not functioning. D. Video card is not seated properly.

sts

After hardware upgrades have been installed, the technician boots the computer system. No display output is observed but a beeping is heard from the computer. Which of the following is the MOST likely issue?

.co

m

CompTIA 220-701: Practice Exam Which of the following can display statistical data regarding CPU usage, memory usage, and NIC activity? A. Hardware Profiles B. Event Viewer C. Device Manager D. Performance Monitor Answer: D

QUESTION NO: 50 Which of the following is a best practice when installing multiple new internal devices and several software programs? A. Update the system BIOS B. Make a backup C. Boot in to Safe Mode D. Remove all external devices Answer: B

QUESTION NO: 51

Answer: D

QUESTION NO: 52 Which of the following memory speeds is found with SDRAM? A. PC3200 B. PC2700 C. DDR3-16000 D. PC100

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

A. 128.0.0.0-191.255.255.255 B. 192.0.0.0-223.255.255.255 C. 224.0.0.0-255.255.255.0 D. 1.1.1.1-126.255.255.255

tua

Which of the following IP ranges is Class A?

lTe

sts

.co

m

17

CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 53 Which of the following is considered to be an effect of static electricity? A. POST error code 501 B. Component failures C. Bad sectors on an HDD D. Poor power regulation Answer: B

QUESTION NO: 54

Answer: D

QUESTION NO: 55

A. Remove all unneeded peripherals B. Check the LCD cutoff switch C. Verify backlight functionality D. Swap the AC adapter Answer: D

QUESTION NO: 56 Which of the following devices is MOST likely used for data backups and stored off site?

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

Which of the following should the technician verify FIRST if the customer reports that a laptop battery is not charging?

tua

lTe

sts

A. 133MHz B. 166MHz C. 266MHz D. 333MHz

.co

Which of the following is the system bus speed of a PC2700 memory?

m

18

CompTIA 220-701: Practice Exam A. Tape drive B. Flash drive C. CD-RW D. Blu-Ray Answer: A

QUESTION NO: 57 Which of the following is used to display real-time disk operation information in Windows 2000 Professional? A. Task Manager B. Disk Part C. Disk Management D. Performance Monitor Answer: D

QUESTION NO: 58

Answer: D

QUESTION NO: 59 Which of the following wireless security options offer the HIGHEST level of wireless network protection? A. Port blocking B. WPA C. MAC filtering D. WPA2

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

A. Fiber B. CAT3 C. Coaxial D. CAT5

tua

lTe

Which of the following cables has a MAXIMUM recommended cable length of 100 meters (328 feet)?

sts

.co

m

19

CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 60 A technician has been asked to provide information on a new solvent being stored in the work area. Which of the following sources should the technician consult? A. Internet B. Manager C. MSDS D. Container Answer: C

QUESTION NO: 61

A customer has asked a technician what the difference is between a slower and faster RPM hard disk drive. Which of the following would be the BEST way to explain this to the customer? A. Create an analogy comparing drive speeds to CPU speeds. B. Simply state the specifications of both hard drives. C. Give the user several technical websites to research. D. Compare the two hard disk speeds using a well-known story.

A user reports that a laptop keyboard needs to be replaced because a certain key does not work. Which of the following is the FIRST option to take? A. Connect an external keyboard to test the issue. B. Test the RAM because the keyboard buffer appears to be the problem. C. Replace the laptop. D. Replace the RAM. Answer: A

QUESTION NO: 63

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

QUESTION NO: 62

tua

Answer: A

lTe

sts

.co

m

20

Take a long break to step away to relax and refocus. B. A. Which of the following devices are the additional four pins used? "Pass Any Exam.www. Any Time. Politely inform the user that all questions will be answered later. Upgrade the processor B. Upgrade the firmware E. Which of the following is the BEST course of action? A. Start>Settings>Control Panel>Accessibility Options D. Request the manager to assist in the situation. another user begins asking irrelevant questions.D QUESTION NO: 64 While a technician is working on an employee's computer. Start>Settings>Network Connections B. the technician checks the port the printer is assigned to and finds it is set to LPT1:.co m . Which of the following locations did the technician use to view the port settings? tua QUESTION NO: 65 lTe Answer: D sts .actualtests. It is inhibiting progress because the technician cannot concentrate and becomes irritated. Start>Settings>Printers& Faxes Answer: D QUESTION NO: 66 A technician is installing a motherboard that has a 24-pin connector from the power supply to the motherboard." . Update the BIOS C.CompTIA 220-701: Practice Exam When upgrading to a newer version of an OS. Delete existing programs D. which of the following are best practices? (Select TWO). Delete personal data Answer: B. Leave the station and call another technician to complete the repair. C. Start>Settings>Control Panel>Administrative Tools C. A. D. After checking to make sure the network printer is available.com 21 Ac A technician receives a computer that is having trouble printing to a network printer.

Extra drives B. Cooling system Answer: B QUESTION NO: 67 Items that may be added to the Sidebar in Windows Vista are known as what? A. Print spooler is not running tua lTe On a Windows computer. Timeliness D. Features C." .CompTIA 220-701: Practice Exam A. Extra RAM D. Widgets D.actualtests.www. The processor C. Applets B. Positive attitude Answer: A "Pass Any Exam. Cultural sensitivity C. Which of the following is the MOST likely cause of this issue? sts QUESTION NO: 68 .co m 22 .com Ac A. Incompatible print driver D. Printer hardware problem C. Personal calls B. Gadgets Answer: D Answer: D QUESTION NO: 69 Which of the following should a technician avoid when dealing with a customer? A. Any Time. a user is unable to print documents to locally attached printers or network printers. The user was able to print previously. Incompatible cabling B.

802. Use a slightly damp cloth and a vacuum D.CompTIA 220-701: Practice Exam QUESTION NO: 70 Which of the following should be done to remove dust from the inside of a computer case? A. 802.co m 23 . printer.4GHz band with a maximum data rate of 11Mbps? A. Use a dry paper towel and an anti-static strap C.actualtests. Use a lint free cloth and glass cleaner B. 802.11n Answer: B QUESTION NO: 72 Which of the following software options would BEST protect against trojans and worms? A." . Anti-spam software Answer: C QUESTION NO: 73 Which of the following provides a connection for an external keyboard.www. 802. and network when using a laptop? "Pass Any Exam.11b C. Anti-virus software D.com Ac tua lTe sts . mouse. Use compressed air and a lint free cloth Answer: D QUESTION NO: 71 Which of the following WLAN protocols is in the 2.11g D. Anti-adware software C. Anti-spyware software B. monitor.11a B. Any Time.

lTe Which of the following is the MAIN purpose of the Recovery Console in Windows XP? sts . B.0. Provide a way to access the hard drive in an emergency through the command prompt. Provide a way to recover corrupted print jobs through the command prompt.255 C.255. Infrared Answer: C QUESTION NO: 74 A user is explaining an issue that they are having with their workstation. Any Time. 192.0.0. D. Network hub C. D.0 Answer: D "Pass Any Exam. 127.255.255.www. Offer different repair options for the user's convenience. Bluetooth B. 255. Docking station D.com Ac tua A. Listen and do not interrupt the customer. a technician's NEXT course of action should be to: A.CompTIA 220-701: Practice Exam A." . Delete a virus that has infected the hard drive through the command prompt. After they finish explaining. Allow the restoration of a previously made image of a desktop through the command prompt.0 B.co m 24 .actualtests. Restate the issue or question to verify understanding. 224. C.255 D. B. C.0. Answer: D QUESTION NO: 75 Answer: D QUESTION NO: 76 Which of the following is an example of a Class D IP address? A. Provide proper documentation on the services provided.255.

The processors are made with a 64nm manufacturing process. AMD Athlon 64 and 64 FX? A. Zip drive C. Quad core processing D. The processors have an additional 64 instruction sets. Dual core processing . SpeedStep technology C. B. DVD-RW Answer: D QUESTION NO: 78 Which of the following is the reason why 64 is contained in the processor names.actualtests.www.CompTIA 220-701: Practice Exam QUESTION NO: 77 Which of the following removable storage devices is MOST likely used to duplicate bootable media? A. Hyper-threading B. Answer: C QUESTION NO: 80 Which of the following data security features requires an external device embedded with integrated circuits for authentication purposes? A.co m Which of the following describes the process of scheduling multiple processes simultaneously amongst multiple logical processors? . The processors contain 64K new transistors." . The processors provide a 64-bit register. Any Time. D. Blu-Ray D. C. SD card B.com 25 Ac tua QUESTION NO: 79 lTe Answer: A sts A. Stylus "Pass Any Exam.

com Ac tua lTe sts A. Any Time. ISA D." . Which of the following is the MOST likely reason? A. AGP Answer: B QUESTION NO: 83 A technician cannot get the Windows XP installation routine to recognize the SATA hard drive. FAT32 B. The hard drive needs ATA drivers loaded via the F6 option during install. Smart card C. The card connects to a reader with direct physical contact or with a remote contactless radio frequency interface. CDFS . FAT C. PCI B. "Pass Any Exam. NTFS D. QUESTION NO: 81 Answer: C QUESTION NO: 82 Which of the following expansion ports would provide the BEST performance for a new video card? A. Password Answer: B Explanation: A smart card is a device that includes an embedded integrated circuit that can be either a secure microcontroller or equivalent intelligence with internal memory or a memory chip alone.www.actualtests.CompTIA 220-701: Practice Exam B.co m Which of the following file systems MUST be used when implementing EFS? 26 . Biometrics D. PCIe C.

A biometric device D. After you boot to Windows XP CD ( BIOS must be configured to boot from CD-ROM drive. D. A token device C. You have to install SATA drivers manually before Win XP is able to recognize your SATA HDD. The hard drive is incompatible with Windows XP and needs replacement. Docking station Answer: D QUESTION NO: 85 A." . C. it will ask you if you want to install drivers. which of the following troubleshooting steps should be done? "Pass Any Exam.www. otherwise it may try to boot from floppy ).actualtests. QUESTION NO: 84 Which of the following expansion devices would allow a user to utilize multiple hardware profiles to control an external display and power option? A. Any Time. The hard drive did not have the jumpers configured correctly and needs to be checked. PCI Express card B. Before the drive is replaced. KVM C.CompTIA 220-701: Practice Exam B. The hard drive needs SATA drivers loaded via the F6 option during install. Answer: D Explanation: Windows XP install routine does not natively contain SATA drivers in it. An RFID scanner Answer: B QUESTION NO: 86 A user's hard drive is failing. Of which of the following is this an example of? tua lTe sts . A smart card reader B. Just at this point press F6 and show the drivers on the floppy. PCMCIA card D.co m .com 27 Ac A technician has a security device which displays a number that changes overtime.

but the information is limited.exe C.www. sts . If you want a quick visual of which items are running or stopped.msc Answer: D QUESTION NO: 88 Which of the following utilities can an administrator use to manage hardware.mmc B.exe in the Run box accessed via the Start Menu.11g has the potential to support up to: "Pass Any Exam. MSCONFIG Answer: B QUESTION NO: 89 802. services. MMC C.com 28 Ac tua lTe Explanation: There are two ways to view Services on your computer. msinfo32. MSINF032 D.CompTIA 220-701: Practice Exam A.exe D. software and network components? A. Identify user changes to the computer Answer: C QUESTION NO: 87 Which of the following commands would a technician use to launch the Services MMC in Windows Vista? A.actualtests. this is fine. Perform a backup D. The Services window will open. The preferred way to make changes to services is to launch services.co m . The first is to use the MS Configuration Utility by typing msconfig." . services. gpedit. Any Time.msc from the Run option on the Start Menu. followed by clicking the Services tab. Identify the problem C. Device Manager B. Establish a theory of probable cause B.

co m 29 . Windows Vista Home "Pass Any Exam. Save information for critical files before system shut down C. 50Mbps. A detailed description and remedy of a software related problem lTe sts QUESTION NO: 91 .com Ac tua A." . known officially as a Stop Error or a bug check is the error screen displayed by the Microsoft Windows family of operating systems upon encountering a critical error.www.CompTIA 220-701: Practice Exam A. Driver updates for new installations B. that causes the system to "crash. QUESTION NO: 92 Which of the following versions of Microsoft Windows includes Media Center? A. Passwords D. Answer: C QUESTION NO: 90 Which of the following BEST provides intrusion prevention for a LAN from a remote location? A. C. 54Mbps. Smart cards C. Windows Vista Ultimate B. 11Mbps. B. Firewall B. Diagnostic purposes of a critical system error D." The term is named after the color of the screen generated by the error. Any Time. of a non-recoverable nature. Biometrics Answer: A A BSOD in Windows provides which information? Answer: C Explanation: The Blue Screen Of Death (also known as BSoD or bluescreen ). D. 100Mbps.actualtests.

C:\Program Files(x86) Answer: D Explanation: 64-bit apps default to C:\Program Files while 32-bit apps default to C:\Program Files (x86). C:\ProgramFiles C. Plug the laptop into a UPS Answer: C "Pass Any Exam. Microwave E.co m . Which of the following BEST solves this issue? A. Toggle theFn keys C. Swap the A/C adapter D. Remove all unneeded peripherals B. a technician should look in which of the following default locations? A.com 30 Ac tua lTe sts . C:\Windows\System32 B. Cordless phone B.www." . Any Time.D QUESTION NO: 94 When looking for 32-bit applications installed on a 64-bit version of Windows Vista. LCD C. A. Windows XP Home D.CompTIA 220-701: Practice Exam C. CRT Answer: A. C:\Users\ D. Magnet D.actualtests. Windows XP Professional Answer: A QUESTION NO: 93 Which of the following may cause RFI on a wireless network? (Select TWO). QUESTION NO: 95 A laptop's battery will not charge.

Any Time. BIOS B. Where can the technician configure this setting? A. Control Panel C. sts .co m 31 . A security encryption feature that encrypts wireless traffic with an access point for communication. A network which has no connection to the Internet and is private by design. Internet Explorer Properties D. RIMM B. DDR RAM C.actualtests. Which of the following memory types would be the correct type? A. Windows Power Management Answer: A QUESTION NO: 99 "Pass Any Exam. A private tunnel through the Internet to securely communicate with a remote network.www. B. SDRAM D.CompTIA 220-701: Practice Exam QUESTION NO: 96 A technician needs to upgrade the memory in a laptop. D.com Ac QUESTION NO: 98 tua Answer: B lTe A. C." . SODIMM Answer: D QUESTION NO: 97 Which of the following MOST accurately describes a VPN? A technician needs to configure a workstation for Wake on LAN. A security feature that throttles bandwidth and closes ports when possible virus traffic is detected.

D. USB 001 B. PCIe B. DVD.actualtests. AGP D. B.co m 32 ." .com Ac tua lTe QUESTION NO: 101 sts Answer: B .CompTIA 220-701: Practice Exam Which of following motherboard expansion slots supports a HD video card? (Select TWO). CNR Answer: A QUESTION NO: 100 The POST process of a computer is designed to: A.RW C. CD.R D.R Answer: A QUESTION NO: 102 Which of the following are valid ports for printing over a network? (Select TWO). Test the essential components of the system during power on. IEEE 1394 "Pass Any Exam. Load the operating system into memory during power on. ISA C. A. Any Time.DL B. A. EISA E. C. DVD. IP_ip_address E. CD. Check for the latest motherboard firm ware updates.www. Which of the following types of portable media offers the LARGEST storage capacity? A. SNMP D. Test the software and hardware drivers before the operating system loads. \\computername\sharename C.

Helplimit radio frequency interference (RFI) inside the case.D Explanation: \\computername\sharename is a net command that manages network print jobs and IP_ip_address is a static IP address that is configured on a network printer so that it can be seen on the network by a computer.actualtests.co m 33 . However. B. QUESTION NO: 105 "Pass Any Exam.www. then the cooling of the PC changes dramatically. FTP Answer: B Explanation: The port 80 is associated with HTTP TCP/IP protocol. Help limit electrostatic discharge (ESD) inside the case. a technician notices that several unused expansion card slots have open ports. QUESTION NO: 103 While performing a preventative maintenance check on a personal computer. D. HTTPS D. Which of the following BEST describes why the covers for these card slots should be reinstalled? A. Any Time. The cooling of some components can be reduced or totally eliminated and can cause damage. sts . Helpensure proper air flow through the case. if your PC's enclosures are open.com Ac Which of the following protocols uses port 80? tua lTe Explanation: The chassis of a PC is designed for proper internal airflow across the various components." . HTTP C. This address can be verified from printer's configuration. SMTP B.CompTIA 220-701: Practice Exam Answer: B. C. Answer: B QUESTION NO: 104 A. Helpprevent moisture buildup in the case.

The print queue window from system tray B. C.D Explanation: The possible cause of the problem in this case is that either a job in error status is at the top of the print queue or the IP address of the printer has changed.www. QoS for printing is not functioning over the LAN. T-Connector B. Sometime if the IP address of the printer is changed you cannot print. certain print codes in the file that is printing can confuse the print job and the job gets stuck in the print queue.actualtests. A technician has verified the printer is online and prints a configuration page from the printer. QUESTION NO: 107 Which of the following connector types is used with twisted pair cable? A." . Which of the following is the MOST likely cause of the issue? (Select TWO).co m 34 . Sometimes. A job in error status is at the top of the print queue. E. B. To find this problem you can ping the printer from your computer. Properties of the printer from the Printers Control Panel C. The printer would not start printing again till that print job is removed from the queue. New drivers have been released and need to be installed. The printers IP address has changed. Any Time. RJ-45 "Pass Any Exam. Properties of the port within Device Manager Answer: B Explanation: To find the port that your printer is currently using. Print spooler view in the Printers Control Panel D. D. The printer needs to have a cartridge replaced. Answer: C. BNC C. you need to open the properties of the printer from the Printer's Control Panel QUESTION NO: 106 Users are reporting that print jobs being sent to a shared printer are not printing.com Ac tua lTe sts . A.CompTIA 220-701: Practice Exam Which of the following allows verification of the port that a printer is currently using? A.

LC Answer: C Explanation: With twisted pair cable you can use RJ-45 connector. A. Start>Run>typecmd>click OK>type ipconfig /release>press enter key and ask user to read the results.co m . 6x D.www. 1x B. especially Ethernets QUESTION NO: 108 Which of the following bus speeds is used for a PCIe card? (Select TWO). D. C. How would a technician walk the user through checking the IP address and default Gateway on the computer? tua lTe Explanation: For a PCIe or PCI expansion card.CompTIA 220-701: Practice Exam D. You can type the Ipconfig command by "Pass Any Exam. 3x C. Start>Run>typecmd>click OK>type ipconfig /flushdns>press enter and ask user to read the results. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector.com 35 Ac A user calls and says they cannot get to the Internet.actualtests. 8x E. B.D QUESTION NO: 109 A. Start>Run>typecmd>click OK>type ipconfig /all>press enter key and ask user to read the results." . Any Time. Answer: D Explanation: The Ipconfig command is used to find the IP configuration information of a computer. 1x and 8x bus speeds can be used. Start>Run>typeipconfig>click OK and ask user to read the results. sts . 24x Answer: A. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). The Syntax IPCONFIG /all displays full configuration information.

Operating system CD B. B. Any Time. Which of the following is needed to perform an ASR restore in Windows XP? A. Secures network traffic through shared key encryption. Vendor recovery CD D. QUESTION NO: 112 Which of the following commands verifies connectivity between two hosts? (Select TWO)." .CompTIA 220-701: Practice Exam clicking Start->Run and then typing cmd to open the command prompt to type the ipconfig command.. you need Operating system CD and the recovery floppy disk that you have created.actualtests.. A. Answer: B Explanation: The main function of DNS is the mapping of IP addresses to human readable names. The recovery process will start. Recovery console C. To perform Automated System restore you need to boot the computer with the OS CD and then as soon as you see the message: "Press F2 to run Automated System Recovery (ASR) . ERD disk Answer: A Explanation: To perform an ASR restore in Windows XP . D. Provides resolution of host names to IP addresses. Dynamically assigns IP addresses for easy client configuration. The DNS server strictly functions as an ip address lookup for a given domain name. press F2. Provides security for a network through the use of ACLs. chkntfs B. QUESTION NO: 110 Which of the following BEST describes the function of a DNS server? A.www.co m 36 . dxdiag "Pass Any Exam. C.com Ac tua lTe sts QUESTION NO: 111 ." at the bottom of the screen.

sts . Space reserved by the drive manufacturer for firmware.CompTIA 220-701: Practice Exam C.com 37 Ac Which of the following describes the 25 or 9 pin connector with male pins on the back of a laptop computer? tua QUESTION NO: 114 lTe Explanation: The second partition is the recovery partition put by the manufacturer and how it is achieved is proprietary. Which of the following is the MOST likely explanation for this extra partition? A.www. ping Answer: C. They are used for the RS-232 (serial) ports QUESTION NO: 115 "Pass Any Exam. Any Time. Parallel port B.E QUESTION NO: 113 A technician notices that there is a second partition on the primary hard drive. Serial port C. A potentially dangerous virus has been downloaded onto the system. B.actualtests. USB port Answer: B Explanation: If a laptop computer has 25 or 9 pin connector with male pins on the back of it then it indicates that the laptop contains a Serial port." .co m . A recovery partition put there by the manufacturer. C. tracert D. ipconfig E. Answer: D A. IEEE 1394 port D. This partition is not assigned a drive letter and is not accessible from Windows. Space set aside by Windows for use by the virtual memory swap file. Although the creation is based on slipstreaming technology the exact way each manufacturer achieves it is totally different and unique. D.

CompTIA 220-701: Practice Exam A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use? A. 224.0.0.1 B. 255.0.0.0 C. 255.255.0.0 D. 255.255.255.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.255.0.0.

Answer: A

QUESTION NO: 117

A user reports that their computer suddenly will not boot. When the technician arrives, they discover that the user is very worried they will not be able to complete a research paper they've been working on which is due by the end of the day. Which of the following is an appropriate response to the users concerns? A. A Trojan may have infected the OS or worked its way into the MBR. What did you download recently that caused the problem? B. I understand your concern, and will try to have your computer working again as quickly as possible so that you can finish your report. C. If the paper was so important to you, you should have created a backup copy so you could finish it on another computer.

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

Explanation: The Impact printer or dot matrix is the only printers that allow you to print multipart forms because they can handle the thickness of these documents and print through all the layers.

lTe

sts

A. Impact printer B. Thermal printer C. Inkjet printer D. Laser printer

.co

Which of the following printers would be the BEST choice for printing on multi-part forms?

m

QUESTION NO: 116

38

CompTIA 220-701: Practice Exam D. I do not understand why you are upset. I am sure your professor will understand and you will be able to turn in the paper tomorrow. Answer: B Explanation: The appropriate response for the customer in this situation will be to comfort user by telling him that you understand his concern, and will try to solve his problem as soon as possible so that he can finish and submit his research papers. Blaming him or giving him an unpractical suggestion will make the user think that you don't understand the urgency of his work and therefore not taking his problem seriously.

QUESTION NO: 118

Answer: A,B,F

QUESTION NO: 119 Which of the following is an advantage of upgrading to a 64-bit version of Windows? A. A greater number of dynamic disks or disks larger than 1 TB can be supported. B. Multiple applications running in 16-bit compatibility mode are supported. C. More than 4GB of RAM, in some cases up to 128GB of RAM can be supported. D. A new anti-virus protection scheme called Data Execution Prevention is supported. Answer: C

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

Explanation: The hot pluggable hardware that you can purchase for computer is eSATA , Express Card/54, and USB. External Serial Advanced Technology Attachment or eSATA is an external interface for SATA hard drive, Express Card/54, and USB is designed to allow users to install and remove modules at any time, without having to switch off their systems.

tua

lTe

sts

A. eSATA B. Express Card/54 C. PS/2 peripherals D. MIDI devices E. NIC F. USB

.co

m

Which of the following hardware is hot pluggable? (Select THREE).

39

CompTIA 220-701: Practice Exam Explanation: The advantage of upgrading your 32 bit Windows to a 64-bit version of Windows is that They supports more than 4GB of RAM and in some cases supports up to 128GB of RAM.

QUESTION NO: 120 A technician is replacing fifteen 21 CRTs with 19 LCDs. The storage room is on the other side of the building. Which of the following safety measures should the technician take? A. Wear a back brace when lifting and carrying the CRTs to the storage room. B. Wear anti-static wrist straps to prevent ESD in the new monitors. C. Recycle the monitors after removing the capacitors for use in other monitors. D. Ask several technicians for help in lift the CRT monitors and use a cart for transporting them.

QUESTION NO: 121

A technician is installing Windows XP on a system that has a SATA HDD. Which of the following will the technician MOST likely have to do to start the installation? A. Press the F8 Key B. Press the F3 Key C. Press the F2 Key D. Press the F6 Key Answer: D Explanation: To install Windows XP on a computer that uses a SATA hard drive, you may need to Press the F6 Key because a new SATA hard drive needs SATA drivers disc during the Windows Setup process. During the installation, a blue screen with a message at the bottom appears and prompts you to press F6 if you need to install a third party SCSI or RAID driver. Pressing F6 will ensure that you don't miss the SATA driver prompt screen when it has finished loading all the drivers.

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

Explanation: To shift fifteen CRTs to the other side of the building and get new LCDs from there, you should request for the help of several technicians for lifting the CRT monitors and use a cart for transporting them. While moving computer equipment from one place to another, make sure that you use carts for heavy objects and the path that you are using for taking these object is free of safety hazards otherwise you may fall and hurt yourself.

.co

m

Answer: D

40

CompTIA 220-701: Practice Exam QUESTION NO: 122 After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? A. Install a larger fan near the hard drive to cool the system. B. Clean the drive with compressed air and continue to use it. C. Remove and replace the drive. D. Apply more thermal compound and reseat the drive. Answer: C Explanation: The above scenario indicates that the hard drive being replaced is corrupt and damaged. Therefore, the drive must be removed and replaced again.

Answer: B

QUESTION NO: 124 Which of the following interfaces are typically supported on the input side of a KVM switch? A. PS/2, VGA, USB B. DB25, DB9, PS/2 C. PS/2, DB9, USB D. PS/2, DB25, VGA Answer: A "Pass Any Exam. Any Time." - www.actualtests.com 41

Ac

Explanation: To set up a new operating system on your computer using the CD-ROM, you need to first create a partition and then format the partition to prepare it to be used by the OS and then install the operating system. The device driver installation is the part of the OS installation.

tua

lTe

A. Format a partition, install device drivers, and install the operating system. B. Create a partition, format the partition, and install the operating system. C. Install the operating system, create a partition, and install device drivers. D. Install the operating system, install device drivers, and create a partition.

sts

Which of the following BEST describes the initial process of setting up a new operating system from a CD.ROM?

.co

QUESTION NO: 123

m

CompTIA 220-701: Practice Exam Explanation: The interfaces that are usually available to you on the input side of the KVM switch include PS/2, VGA, and USB.

QUESTION NO: 125 While a technician is responding to a customers call, a co-worker keeps insisting on telling the technician about their weekend. Which of the following is the BEST course of action? A. Ask the customer permission to put them on hold and listen politely to the co-workers stories. B. Put the customer on hold just for a few minutes and join the conversation. C. Forward the customer to another technician and join the conversation. D. Ask the customer permission to put them on hold and politely ask the co-worker to talk later.

QUESTION NO: 126

Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. Although Windows XP lets you format only up to 32GB but can read larger volumes.

QUESTION NO: 127 The BEST information to document when changing the refresh rate on the display is to include:

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

A. Up to 16GB B. Up to 32GB C. Up to 1024GB D. Up to 2048GB

tua

Which of the following is the maximum FAT32 volume size Windows 2000 and XP will recognize?

lTe

sts

Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer.

.co

m

Answer: D

42

CompTIA 220-701: Practice Exam A. the previous refresh rate and the new refresh rate applied. B. the method that was used to access the display properties to change the refresh rate. C. all the refresh rates that were tested. D. the color resolution the user requested as well as the refresh rate. Answer: A Explanation: The information that should be documented when you change the refresh rate of your monitor is the old and the new refresh rate. Both the monitor and adapter have different refresh rates but they must agree on the refresh rate you select. If either device does not support a particular refresh rate, such a rate cannot be used therefore the refresh rate that was supported earlier and the new refresh rate is good information to be documented.

QUESTION NO: 128

Which of the following features is only available with the Windows XP Professional version as compared to the Windows XP Home version? A. Simple File Sharing B. Basic Disk Partitions C. Remote Desktop D. Joining a domain Answer: D

Explanation: The feature that is not available in Windows XP Home version but available in Windows XP Professional version is joining a domain.

QUESTION NO: 129

A technician receives a boot error message OS not found. Which of the following should the technician check? A. The boot order in the BIOS B. If Plug and Play is enabled C. If the computer is in Safe Mode D. If the BIOS is current Answer: A

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

.co

m

43

actualtests. Insufficient memory for the OS. Printing a test page using the printer's self-test will not lead you anywhere because it can only tell that the printer is printing fine. Answer: C QUESTION NO: 132 A technician converts several existing Windows XP Professional laptops from English to the German language. Print a test page. QUESTION NO: 131 Which of the following may cause a customer to experience excessive heat in a laptop? A. which you already know. Change the paper.com 44 Ac tua lTe Explanation: If a printer is not working for a particular user then the first thing that you should try is to print a test page from the computer which is unable to use the printer. B. the technician has a discussion with the customer and reviews some examples of their print jobs. B.co m Answer: D . QUESTION NO: 130 A customer reports that the laser printer produces poor quality printouts." . If that does not work then you may need to delete and reinstall the printer. not from an application.www. D. Having arrived onsite. Which of the following should the technician do NEXT? A. Clean the toner cartridge.CompTIA 220-701: Practice Exam Explanation: First check the boot order. sts . You should always use the test page feature from the printer properties. The airflow is blocked. Excessive internal display brightness is set. C. Which of the following is the correct path to change the language settings? A. Control Panel> Accessibility Options> General "Pass Any Exam. D. The processor is improperly seated due to bent pins. Replace the fuser. C. to test printing. Any Time.

CompTIA 220-701: Practice Exam B. 802. 802.11x C.11g standard if you want to use a standard that can support communication up to 54Mbps. 802. and Bluetooth supports communication up to 3Mbps. C. D. Any Time." . Control Panel> Regional and Language Options> Regional Options C. Perform a self-test page.11 standards.www. Answer: C QUESTION NO: 135 A user reports that the desktop appears smaller than usual and there is a large black border around the desktop on the monitor. Control Panel> Regional and Language Options> Regional Options> Customize D.11g B.11b supports communication only up to 11Mbps. sts . the technician successfully tests for speeds of up to 54 Mbps. Which of the following would be MOST likely to fix the problem? "Pass Any Exam. 802.com Ac tua QUESTION NO: 134 lTe Explanation: You need to use 802. Which of the following standards of wireless card did the technician install? A.actualtests.11b D. Control Panel> Regional and Language Options> Languages> Details Answer: B QUESTION NO: 133 A technician has added a wireless network interface card (NIC) to a laptop. 802.11x refers to the family of 802. B. Reboot the computer. 802. When connecting the laptop to a wireless network.11q Answer: A Which of the following would be the LAST step to take when installing a printer? A.co m 45 . Print a test page. Cycle theprinters power.

CompTIA 220-701: Practice Exam A. Have the userdemagnetize and restart the monitor. B. Configure the Display Settings on the monitor. C. Change to a lower resolution. D. Configure the Display Settings in Device Manager. Answer: B

QUESTION NO: 136 Which of the following is the recommended maximum length of a parallel ATA cable? A. 16 inches (40cm) B. 22 inches (55cm) C. 24 inches (60cm) D. 18 inches (45cm) Answer: D

Answer: A,B,C

QUESTION NO: 138 A user has a network laser printer that is printing constantly. The user has tried power cycling the printer. Which of the following should the technician recommend that the user do FIRST? A. Restart the spooler service. B. Reboot the computer. C. Access the print queue and pause all print jobs. D. Purchase a new USB cable. "Pass Any Exam. Any Time." - www.actualtests.com 46

Ac

A. Set printing defaults. B. Specify a separator page. C. Spoolprint jobs and start print jobs immediately. D. Print a test page. E. Pause printing F. Delete ports.

tua

lTe

Which of the following are features of the Advanced Tab under Printer Properties? (Select THREE).

sts

QUESTION NO: 137

.co

m

CompTIA 220-701: Practice Exam Answer: C

QUESTION NO: 139 Which of the following should be configured on a shared Windows XP Professional system to ensure that each user's data is secure? (Select TWO). A. Disable the Switching Users setting within the Change the way users log on or off in the Control Panel User Account applet. B. Use the File Encryption settings in the Advanced Settings of Properties for the respective user's data folder. C. Add multiple users in the Control Panel User Account applet. D. Use NTFS security to secure the data files. E. Use the Security Center Control Panel Applet to secure resources on the shared system. Answer: C,D

QUESTION NO: 140

Which of the following is a cost effective technology that can be implemented on desktops and laptops to meet security considerations and reduce internal password reset costs? A. Hand recognition software B. Smart card reader C. Biometric fingerprint reader D. Portable face recognition reader Answer: C

QUESTION NO: 141 A frustrated customer reports that a problem which was supposedly repaired is occurring again. The customer does not appreciate any efforts to assist with this problem and grows angrier with each attempt at resolution. Which of the following would be an appropriate method for dealing with this situation? A. Allow the customer to continue uninterrupted and remain silent until a response is requested. B. Inform the customer that the technician is only trying to help. C. Agree with the customer that other technicians are not resolving issues completely and assure the customer that the problem will be resolved. D. State that the technician will need to speak with a supervisor about this problem and then put the customer on hold. "Pass Any Exam. Any Time." - www.actualtests.com 47

Ac

tua

lTe

sts

.co

m

CompTIA 220-701: Practice Exam Answer: A

QUESTION NO: 142 Which of the following types of printers uses an electrostatic charge to create an image of the page onto a charged photoreceptor? A. Laser B. Thermal C. Impact D. Ink dispersion Answer: A

QUESTION NO: 143

A technician is working on a workstation that shuts down after extended periods of operation. Which of the following should be checked FIRST? A. Vents for blockage B. Hyperthreading settings C. Ribbon cable seating D. CPU seating Answer: A

Which of the following can be upgraded on a laser printer? (Select TWO). A. Pickup roller assembly B. Fuser assembly C. Hard drive D. RAM E. Corona wire Answer: C,D

QUESTION NO: 145

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

QUESTION NO: 144

tua

lTe

sts

.co

m

48

CompTIA 220-701: Practice Exam A motherboard has a Socket A CPU connector. Which of the following types of CPU can be used with this motherboard? A. Itanium B. Athlon C. Pentium III D. Xeon Answer: B

QUESTION NO: 146 Which of the following paths can be used to upgrade the drivers for a network interface card (NIC)? A. My Computer > Properties > Hardware tab > Windows Update B. Control Panel > Network Connections > Tools > Drivers C. Device Manager > Network adapters > Properties > Driver tab D. My Network Places > Tools > Drivers > Update Driver Answer: C

QUESTION NO: 147

Answer: C

QUESTION NO: 148 Which of the following components are included in a typical laser printer maintenance kit? (Select THREE). A. Image drum B. Paper pickup rollers C. Fuser

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

A. Remove unneeded fans. B. Install a liquid cooling solution. C. Install round IDE cabling. D. Replace the side panels with mesh wires.

tua

Which of the following would be the BEST way to improve airflow inside a computer?

lTe

sts

.co

m

49

CompTIA 220-701: Practice Exam D. Duplexer E. Toner F. Transfer roller Answer: B,C,F

QUESTION NO: 149 Which of the following are printing protocols that can be used for printing over a network? (Select TWO). A. HTTP B. RAW C. LPR D. FTP E. USB Answer: B,C

QUESTION NO: 150

Answer: A,D

QUESTION NO: 151 A technician installs a program that requires a security dongle but the program will not work. Which of the following is MOST likely the cause? A. The software is not supported by the operating system. B. The hardware dongle was not installed. C. The software was installed incorrectly. D. The operating system does not support security dongles. "Pass Any Exam. Any Time." - www.actualtests.com 50

Ac

A. thereare not enough fans. B. the case is too small. C. the processor is too fast. D. one or more fans are inoperable. E. the memory is defective.

tua

lTe

A computer is overheating but the fans are not obstructed and there is no dust on the components or heatsinks. The MOST likely cause of the overheating is that: (Select TWO).

sts

.co

m

CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 152 After a user ran a registry cleaning program, the computer running Windows XP will not boot. Which of the following should a technician recommend FIRST? A. Connect the drive as a slave to another computer and use REGEDIT to correct the issue. B. Run System Restore to get to a previous working condition. C. Use the boot disk and run SCANREG /RESTORE. D. Boot using Last Known Good Configuration. Answer: D

QUESTION NO: 153

Which of the following printers use a carbon film or inked ribbon to print? A. Laser B. Ink jet C. Impact D. Thermal Answer: C

QUESTION NO: 154

Which of the following could be defined as "determining the underlying reason that a problem occurs in order to prevent similar problems in the future"? A. Efficiency tracking. B. Issue prevention. C. Rootcause analysis. D. Problem analysis. Answer: C

QUESTION NO: 155 When configuring biometric devices, which of the following would be the MOST dangerous type of error? "Pass Any Exam. Any Time." - www.actualtests.com 51

Ac

tua

lTe

sts

.co

m

B. "Pass Any Exam. E. Any Time. True negative C. Perform a clean installation of Windows XP Home. Upgrade to Windows NT4. Turn off the laptop. it is BEST to perform which of the following actions on a routine basis? A. then to Windows 98SE then Windows XP Home. Upgrade to Windows XP Home directly from Windows 95. Remove the driver from Device Manager. B. C. Upgrade to Windows 98SE then to Windows XP Home.actualtests. Which of the following describe the potential upgrade paths? (Select TWO).www. Answer: B QUESTION NO: 158 Which of the following is the BEST way to remove a USB device on a laptop computer? A." . A. Upgrade to Windows 95 OSR2. Defragment the hard drive weekly. and then turn off the device. B.C QUESTION NO: 157 To lengthen the life of computer hardware.0 SP1 then Windows XP Home. False negative B. D. and then remove from laptop. Stop the device. Answer: A. D. D. False positive Answer: D QUESTION NO: 156 A user wants to upgrade to Windows XP Home from Windows 95. Degauss the display and drives.CompTIA 220-701: Practice Exam A. True positive D.com Ac tua lTe sts . C. Clean out the dirt with a damp rag. Remove hardware in Control Panel. Clean out the dust with compressed air. C.co m 52 .

updated drivers. The high encryption package is not installed. HKEY_LOCAL MACHINE Answer: B QUESTION NO: 160 Answer: B QUESTION NO: 161 A user has asked for a technician to update the device drivers for their modem on a Windows XP system. sts .www. but is unable to successfully install the drivers. D. a balloon in the system tray indicates a print job has failed to print. The modem is not recognized in Device Manager. The account does not have permission to install drivers. B. The modem is not functioning properly. D. Answer: C QUESTION NO: 162 "Pass Any Exam. Which of the following would be the MOST likely cause of the problem? A.com Ac tua lTe A. C. C. Which of the following is the MOST likely cause? m 53 . The printer does not recognize the font type. The paper needs to be replenished. The technician has the correct. Any Time.actualtests.co When trying to print. HKEY_CURRENT_CONFIG D. HKEY_USERS C." . HKEY_ CURRENT_USER B. Printer firmware needs to be updated. B. The computer needs to upload the print job.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 159 Which of the following registry keys store data about all accounts on the machine? A.

Mercury C. PC card adapters B. which of the following should be removed to avoid damage during transit? A.CompTIA 220-701: Practice Exam Which of the following is a hazard associated with improper disposal of a CRT? A.EXE B. PROGMAN. a technician finds a wire with insulation damage from rubbing up against a cooling fan. Any Time. Which of the following should be used to repair the wire? A.EXE tua Which of the following command lines should a technician use to uninstall the Windows XP Service Pack 2? lTe QUESTION NO: 164 sts . DVD. Masking tape C.EXE C." . Electrical tape B.com Ac A. Wire nut Answer: A Answer: C QUESTION NO: 165 Before shipping a laptop. SPUNINST. CONVERT.actualtests.co m 54 . Lithium D. Duct tape D.www. High vacuum Answer: B QUESTION NO: 163 While working inside of a desktop computer. LCD C.EXE D. TASKMAN. Electromagnetic Interference (EMI) B.ROM drive "Pass Any Exam.

com Ac tua A. Directly spray the vents with compressed air. Backlight Answer: A QUESTION NO: 166 Which of the following would a technician go to setup a password that would be required prior to booting into the operating system? A. Periodically clean the vents using a small vacuum cleaner. Which of the following is the BEST preventive maintenance procedure that the technician should perform? . High voltage discharge C.co m Answer: C 55 . Use a moist rag to clean the vents monthly. Any Time. D. BIOS D. POST C. B. C. LDAP B.www. Electromagnetic interference B.actualtests. User Accounts QUESTION NO: 167 Answer: D QUESTION NO: 168 A technician is planning to open and work on a CRT monitor.CompTIA 220-701: Practice Exam D. Uninterruptible Power Supply (UPS) Answer: B "Pass Any Exam. Install ceiling fans in the room. lTe sts A technician determines that a laptop is not properly cooling due to excessive dust in the vents. Which of the following should the technician take under consideration? A. Radio frequency interference D." .

Cable D. Ask close-ended questions so that the customer does not get overwhelmed with industry jargon. Which of the following can the technician do to better understand the customers issue? 56 .CompTIA 220-701: Practice Exam QUESTION NO: 169 A technician is setting up a lab with fourteen wired PCs and one switch in a physical star network configuration. Ask open-ended questions to gather the symptoms. Any Time. Number of fans located in the room so system does not overheat Answer: A QUESTION NO: 170 Answer: B QUESTION NO: 171 Which of the following usually has the HIGHEST latency? A. Cable management to avoid trip hazards B. sts ." . Fiber B. Location of the PCs with respect to each other D.com Ac tua lTe A. Which of the following should the technician keep in mind when setting up the lab? A.www. Electrical safety with the extra network cables C. run diagnostic tests. Get the customer contact information. D.co m A customer brings a PC for a technician to repair. Begin running diagnostic software and confirm findings with another technician.actualtests. DSL C. B. and then confirm the findings with the customer. C. Satellite Answer: D QUESTION NO: 172 Which of the following has the HIGHEST cost of implementation in a small office home office (SOHO) environment? "Pass Any Exam.

C. To change the output voltage to meet the needs of the motherboard Answer: A QUESTION NO: 175 The power brick or external power supply serves which of the following functions for a portable computer? A. Allows for a portable computer to be easily moved without being plugged into an outlet. RADIUS Answer: C Which of the following is the purpose of the voltage selector switch? A.www.co m 57 . Fiber Answer: D QUESTION NO: 173 When setting up a WAP. Broadband C. Changes DC power to AC power to charge the battery and enhances portability. SSID D.com Ac tua lTe sts QUESTION NO: 174 . WEP C. Answer: D "Pass Any Exam. D. Any Time." .actualtests. Satellite D. B. DSL B.CompTIA 220-701: Practice Exam A. which of the following is broadcasted by default and should be disabled? A. To change the voltage coming from the wall C. Filters incoming voltage spikes and surges. Converts AC power to DC power that a computer can use to operate and charge its battery. To allow alternating current to be used instead of direct current D. To allow the power supply to operate at different voltages B. WPA B.

SIMM D. DIMM C.actualtests. DDR3 D. Thermal B.com 58 Ac tua lTe sts A. Laser "Pass Any Exam. Impact B. Laser D. Dot Matrix C. Any Time. SODIMM B.co Which of the following has the speed of PC2700? m QUESTION NO: 177 ." . DDR B. RIMM Answer: B Explanation: Pentium 4 / Celeron D processors in LGA775 package processors support DIMM SDRAM Answer: A QUESTION NO: 178 Which of the following printer types shoots the ink onto the paper? A.www. SDRAM C. DDR2 .CompTIA 220-701: Practice Exam QUESTION NO: 176 Which of the following memory modules has 168 pins? A. Inkjet Answer: D QUESTION NO: 179 Which of the following printer types stamps the ink onto the paper? A.

co m Answer: A . Any Time." .com 59 Ac Explanation: A Virtual Private Network (VPN) shows all computers on the local network even if they are physically located at a remote location. Color Laser D.www. PCIe X16 Answer: C "Pass Any Exam. AGP 4X C. HTTP B. PCMCIA D.actualtests. Thermal B. ISA B. FTP D. tua lTe A. Inkjet D. WAN sts Which of the following allows a secure connection between two points? . VPN C. Inkjet C. Laser QUESTION NO: 181 Answer: B QUESTION NO: 182 Which of the following expansion slots would be needed in a laptop for a technician to install a cellular modem card? A.CompTIA 220-701: Practice Exam C. Impact Answer: D QUESTION NO: 180 Which of the following printers requires special paper to be used for printing? A.

B. Answer: C QUESTION NO: 186 Which of the following I/O ports has the SLOWEST transfer rate? "Pass Any Exam. C. ct23&P#h~ Answer: D A.actualtests. When the technician plugs in an external monitor the display shows on the monitor but still not on the laptop display. SR1234ct B.co m 60 . Run a large magnet over the top of the hard drive several times. CompTIA558475 C.www. Replace the video card inside the laptop. B. Remove the memory and destroy it. Make sure the laptop display is enabled. Any Time. C. rw2%HN D.com Ac A technician is examining a laptop that is booting up but not showing the laptop display. Replace the LCD inverter. Make sure the OS has the latest video drivers installed. D. Reformat the hard drive to a clean state using the format command. Answer: C QUESTION NO: 184 Which of the following would be the MOST secure password? A." . D. Remove the hard drive and destroy it. Which of the following should the technician do FIRST to resolve this issue? tua QUESTION NO: 185 lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 183 Which of the following will BEST ensure data is removed before recycling a PC? A.

PC2100 B. DDR333 C.com Ac tua lTe sts QUESTION NO: 188 . 10000Mb/s D. 1000Mb/s C. Any Time. 100Mb/s B. DDR400 D. USB 1. 1Gb/s Answer: A "Pass Any Exam.co m 61 . PC2700 Answer: C QUESTION NO: 189 Which of the following would be the maximum transfer rate between a 10/100 NIC and a 10/100/1000 NIC? A.CompTIA 220-701: Practice Exam A. USB 1. SATA D.0 Answer: B QUESTION NO: 187 Which of the following technologies can support the longest cable length between devices? A.1/2. Serial Answer: D Which of the following memory modules has the HIGHEST transfer rate? A.www.0 C. IEEE 1394 B. IEEE 1394 D." . S/PDIF B.1 C.actualtests. USB 2.

D. Control Panel C. Set the resolution to the highest the monitor can display. C.actualtests. Set the refresh rate to the lowest the monitor can display. C. Program Files B. Flash memory used to hold temporary files before deletion.CompTIA 220-701: Practice Exam QUESTION NO: 190 A technician can find the Administrative Tools folder in which of the following locations after the initial installation of Windows XP? A. Any Time. Provides use ofPCIe X16 expansion slots.www. D. Start Menu D. Calibrate the monitor. Provides addressing of memory beyond 4GB. Provides access to larger hard drive partitions. Data written to a disk located in a paging file that would not fit into the systems RAM. B.com 62 Ac tua lTe sts A. B. Degauss the monitor. B. Provides use of more powerful video graphics accelerators. C. The maximum amount of memory a given system can potentially have.co m Which of the following advantages does a 64-bit processor have over a 32-bit processor? . My Computer Answer: B QUESTION NO: 191 Answer: C QUESTION NO: 192 Which of the following should be done after installing a touch screen monitor to ensure that the display functions optimally? A. . "Pass Any Exam." . Answer: B QUESTION NO: 193 Which of the following BEST describes virtual memory? A.

Establish a theory of probable cause. Lack of drive heads and platters D. B. C. Hibernate." . Any Time. D. Identify the problem.actualtests. C.www.CompTIA 220-701: Practice Exam D.co m Answer: D 63 .com Ac tua lTe A. Higher data integrity sts Which of the following is a characteristic of solid state drives? . Answer: B QUESTION NO: 194 Wake on LAN describes the PCs ability to: A. send packets to other network devices on the LAN instructing then to enter a low power state (e. Built-in encryption standards B. QUESTION NO: 195 Answer: C QUESTION NO: 196 Which of the following is the FIRST step when troubleshooting an issue? A. Answer: D QUESTION NO: 197 "Pass Any Exam.g. actions. collect all packets that are sent to any device on the LAN. D. send broadcast packets over the LAN to all computers simultaneously. Larger capacity than traditional magnetic drives C. Off). resume from a low power state when it receives a network packet telling it to do so. A portion of physical RAM that is mirrored to the hard drive for redundancy. Document findings. Verify full system functionality. B. and outcomes.

B. Was any hardware installed since it last worked? C. Which of the following questions should a technician ask to help determine what occurred? A. RAID 0 "Pass Any Exam. Is the power cable on the monitor loose? D. Set up a local print queue. Which of the following RAID levels should be implemented? A. A. it just keeps rebooting. Which of the following is the quickest way to accomplish this? A. Did you check the Recycle Bin to see if the shortcut was accidentally deleted? C. Are you sure you were using that program? Answer: B QUESTION NO: 198 A user states a computer will not completely boot. Any Time. Was there a power outage since yesterday? B.E QUESTION NO: 199 Two users want to print to a USB printer connected locally. Are you sure the power button is not stuck? B. Has the monitor been replaced recently? E.CompTIA 220-701: Practice Exam A user states that a program is missing from the computer and it had just been used yesterday. Answer: B QUESTION NO: 200 A technician wants to install a RAID array that has two hard drives and the best performance. Purchase an external Ethernet print card. Are you sure you ran a find on the system and the program is just not misfiled? D. Were there any new software updates done? Answer: B.www. Share out the printer from the attached computer.actualtests.com Ac tua lTe sts . Which of the following questions might a technician ask to try and determine the cause? (Select TWO). D. Move the computer and attach to the printer.co m 64 ." . C.

D. identify common issues among multiple users.C QUESTION NO: 203 Which of the following definitions below BEST describes System Restore? A. help maintain a balanced workload for the help desk technicians.co m 65 .www. E. track the process of the incident. C. Answer: D A technician uses a call logging process in order to: (Select TWO). model.actualtests. B. RAID 6 Answer: A QUESTION NO: 201 When a technician receives a call for assistance from a customer. C. Allows all data on the hard drive to be rolled back to a previous point in time Answer: C "Pass Any Exam. RAID 1 C. Allows the operating system to assigns dates so that user data files are backed up C.com Ac tua lTe sts QUESTION NO: 202 .CompTIA 220-701: Practice Exam B. and serial number. RAID 4 D. Answer: B. Assign an appropriate priority for the issue. Elevate the call to a higher level of support. A. Allows the operating system to be rolled back to a previous point in time D. B. compose a record which allows user authentication. D. Any Time. which of the following should the technician do FIRST? A. Allows the operating system to be backed up with immunity to virus activity B. Identify the hardware make." . Identify the user and associated problem. select the appropriate priority level for the issue.

Longer chip life Answer: C. Blu-Ray D.RW C.E QUESTION NO: 207 Which of the following display connections are the MOST commonly used to connect an LCD monitor to a desktop? (Select TWO). Increased performance D. Use the drive compression utility. "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 204 A user reports that a computer is running very slow and also states that the machine has been rebooted several times with the same result. Empty the recycle bin and deleted email items. DVD. Dual-sided DVD .C Answer: C QUESTION NO: 206 Which of the following are benefits from an active cooling system? (Select TWO). Use the defragment utility. Which of the following can be performed on the hard drive to improve performance? (Select TWO). Use thecheckdisk utility.com Ac tua lTe sts A.actualtests. A. DVD. Increase system security B. Answer: A.RW+ B. Userestore point to roll back the computer to a previous date. The hard drive light is constantly on.co Which of the following media types has the largest capacity? m QUESTION NO: 205 66 ." . Increased network speed E. Utilize less memory C. B. E. A. Any Time. C. D.www.

Which of the following solutions will MOST likely to resolve the issue with the program? lTe sts Answer: A . D. Ask the customer when they would like to have the work completed. Give the customer an estimated time for repair based on the technicians assessment. The technician will get back to them as soon as possible. A. Run the program as a local administrator.co m . S-Video Answer: B.D QUESTION NO: 208 A customer brings a PC in for repair. B. USB B. The user states that they do have Internet connectivity. Check the Hardware Compatibility List to see if the program is not compatible with the OS. Which of the following is the BEST response for the technician to give? A.actualtests." . Logical token B. RFID smartcards "Pass Any Exam. B. Encrypted passwords C. VGA E. Inform the customer that others are waiting. CGA D. D. Add an exception to the firewall for the program.www. Answer: A QUESTION NO: 210 Which of the following methods is commonly used for Biometric authentication? (Select TWO).com 67 Ac tua A user is running a program that is not successfully connecting to the network after upgrading the wireless network router.CompTIA 220-701: Practice Exam A. QUESTION NO: 209 A. DVI C. Ask the customer to check daily to see when it is completed. C. and asks when it will be done. Any Time. Check for any updates to the program. C.

Disable the device in Device Manager. Plenum D. B. Answer: C "Pass Any Exam. Try installing the device to a different port or slot. Which of the following would be the FIRST step in resolving this issue? A.co m 68 . Encrypts data traveling across the wireless network D. Ensures all users physically login to the wired network B.www. Fingerprint reader E. Retinal scan Answer: D. D. C. Ensures that only certain devices can access the network C. UTP C. Download and install updated drivers for the device. Prevents users from seeing the wireless network Answer: D QUESTION NO: 212 Which of the following cable types is LEAST affected by electromagnetic interference (EMI)? A.CompTIA 220-701: Practice Exam D.actualtests. Coaxial B. Any Time.com Ac tua lTe sts . Fiber Answer: D QUESTION NO: 213 After installing a new piece of hardware with the hardware CD. a user is reporting system crashes and performance loss. Contact the vendor for an RMA." .E QUESTION NO: 211 Disabling the SSID from broadcasting on a wireless access point (WAP) provides which of the following benefits? A.

E QUESTION NO: 216 A laptop with a docking station is normally wired into a local network.ROM Answer: C.www. Which of the following boot options would be MOST effective in troubleshooting this issue? A. DVD. Floppy drive E. Roaming profile Answer: B QUESTION NO: 217 "Pass Any Exam. Boot to the recovery console C. Wireless Zero Configuration D." . can be used as a boot device to install a new installation of Windows Vista? (Select TWO). USB drive D. When the laptop is removed from the docking station. Hardware profile C. Serial Cable B. Which of the following Windows features BEST accomplishes this? A. Safe mode with command prompt D.ROM C.com Ac tua lTe sts .co m 69 . Safe mode B. A. Any Time. Driver signing B. CD.CompTIA 220-701: Practice Exam QUESTION NO: 214 A user has recently installed a new graphics driver. the user would like the laptop to automatically switch to the wireless connection. when locally connected. Boot with repair disk Answer: A QUESTION NO: 215 Which of the following.actualtests. and after restarting their PC the display is no longer appearing.

Install the Microsoft Malicious Software removal tool. Contained in a text file C.www.CompTIA 220-701: Practice Exam Which of the following Windows features should be disabled to ensure that malware and viruses are completely removed during the disinfection process? A. sysprep "Pass Any Exam. B.E QUESTION NO: 219 A. Update the Antivirus definitions. Contains numbers and letters E. Disable antivirus protection withinSecurity Center notification. Which of the following solutions would resolve this issue? lTe sts . Machine Debug Manager D. Windows reports that no antivirus software is currently protecting the system. Contains special characters Answer: D. A. Security Center B.co m 70 . Hardware Profile Answer: B QUESTION NO: 218 Which of the following are characteristics of a secure password? (Select TWO). Obscure word in a dictionary B. Any Time. C.com Ac tua After successfully installing a free antivirus solution. Contains AES encryption D. Answer: B QUESTION NO: 220 Which of the following can be used to configure a Windows installation for imaging multiple computers? A. Disable the antivirus logging in the Event Viewer.actualtests. System Restore C." . fdisk B. D.

443 tua Which of the following network ports is normally associated with unencrypted web traffic? lTe sts .1 Answer: C QUESTION NO: 222 Answer: B QUESTION NO: 223 Aero is a feature of which operating system? A.16.0. Ghost is a third-party utility.CompTIA 220-701: Practice Exam C.actualtests. RIS only comes with Windows Server operating systems. 53 B. regedit D. telnet Answer: B Explanation: To perform a network installation of Windows 2000 Professional by creating an image of an existing computer.1 D.co m 71 .1.0.168. 224. 172. Windows XP Home C. 110 D. you need to use the Sysprep utility.0.www.1 B. 80 C. which comes with Windows 2000 Professional." . WindowsVista Basic B. QUESTION NO: 221 Which of the following is a class A IP address? A. 10. WindowsVista Ultimate "Pass Any Exam. Windows XPMedia Center D.com Ac A. Any Time. and WDS is available in Windows Server 2003.1 C.1. 192.0.

makes changes to the registry. Answer: C QUESTION NO: 226 The edit command line tool: A. D. C.7GB.actualtests. a performance value of system components. Any Time. B. B. Which of the following should be the technicians NEXT troubleshooting step? "Pass Any Exam. Answer: D QUESTION NO: 227 While troubleshooting a computer problem. Answer: B QUESTION NO: 225 Blu-Ray disks have a storage capacity of: A. 650MB. the reliability and speed of search indexing. remaining hard disk storage space. 4. the speed and available bandwidth of Internet connections.co m 72 . changes the boot sequence order. D. D. 25GB.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 224 The Windows Experience Index is used to determine: A. C. B." . opens a text based word processor. C. can be used to modify desktop preferences. a technician has determined what has caused the problem.www.com Ac tua lTe sts . 9GB.

perform a disk defrag. C. Any Time. Which of the following interfaces should the technician use to manage current application processes on the users computer? A.com 73 Ac tua lTe sts .co m ." . Computer Management B. Smart card B. Fingerprint reader E. Secure ID Token "Pass Any Exam. Task Manager D. actions and outcomes. B. Answer: C QUESTION NO: 228 A user running Windows XP is experiencing degraded system performance while a particular application is running. Voice recognition D. Document findings. archive old drivers. check the HCL. Verify full system functionality. REGEDIT C. Ask the user opened ended questions to see if they agree with the cause. Event Viewer Answer: C QUESTION NO: 229 As a best practice. Optical recognition F.actualtests. D. before performing hardware upgrades a technician should: A.CompTIA 220-701: Practice Exam A. clean each component with an approved cleaning solution. Establish a plan of action and implement the solution. Barcode scanner C. D. C. Answer: B QUESTION NO: 230 Which of the following are forms of biometric authentication? (Select THREE).www. B. A.

Encryption Keys D.E QUESTION NO: 231 If a computer needs Windows XP and Windows 2000 configured for a dual-boot environment. NFS Answer: A QUESTION NO: 232 Which of the following can be used to print a test page? A. Right-click on theprinters icon and select Properties D. FAT D. StickyKeys Answer: D QUESTION NO: 234 "Pass Any Exam. ToggleKeys C.D. Which of the following must the technician enable for this user to press Ctrl-Alt-Del or other multi-key combinations? A.actualtests. Start > Control Panel > Printer icon Answer: C QUESTION NO: 233 A technician must configure a computer for a special needs user who can only press one key at a time. UFS C.CompTIA 220-701: Practice Exam Answer: C. Right-click My Computer thenselect Manage C.com Ac tua lTe sts .www.co m 74 ." . Start > Control Panel > System B. which of the following file system should be used in formatting the drive? A. FilterKeys B. NTFS B. Any Time.

Server tua Which of the following draws too much power and should never be plugged into a UPS? lTe sts . B. C. Power cord is loose. fdisk Answer: A QUESTION NO: 235 A user reports that after coming back from lunch their PC will no longer turn on.com 75 Ac A. convert B. Any Time.CompTIA 220-701: Practice Exam Which of the following utilities can be used to change a FAT file system into an NTFS file system without data loss? A. D. LCD monitor D. Bluetooth headset "Pass Any Exam. the AC adapter of the laptop and the computer. Laser printer B. The hard drive is in standby mode. Which of the following is MOST likely the problem? A.actualtests." . Nothing else should be plugged into the UPS under a user's desk.www. Mouse and keyboard need to be cleaned. QUESTION NO: 237 Which of the following is MOST likely to be the source of wireless network interference? A. Answer: B QUESTION NO: 236 Answer: A Explanation: He should plug in the monitor. format C. Hard disk failure or operating system needs to be reloaded. diskpart D.co m . Laptop computer C.

" . Replace the display adaptor.www. CHKDSK D.E Answer: B QUESTION NO: 240 A CRT monitor is displaying patches of distortion while in use.co m . Windows Defender C. Windows Event Viewer B. B. Assuming the necessary slots are available. The PC is currently holding two sticks of 512MB PC2700. Large screen television C. C. Degauss the monitor. D. 3200 D. Which of the following actions BEST resolves this issue? A. AM/FM radio D. Any Time.CompTIA 220-701: Practice Exam B.actualtests. A. Power cycle the computer. 2100 B. "Pass Any Exam. Data Execution Prevention Answer: B. Reload the driver for the monitor. 2700 C. 5300 tua lTe A technician is installing a RAM upgrade into a PC. Cordless telephone Answer: D QUESTION NO: 238 Which of the following utilities can help prevent viruses and other malware? (Select TWO).com 76 Ac A. FilterKeys E. and the technician would like to install an additional two sticks of 512MB PC3200. which of the following will be the overall speed of the new RAM? sts QUESTION NO: 239 .

actualtests.www.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 241 Which of the following BEST summarizes computer intrusion detection? A. B. MAC filtering B.co A computer is being sold over the Internet. Any Time. Which of the following steps should be taken to ensure that none of the original hard drive data is given to the buyer? m . Reformat the hard drive to a clean state using the format command." . A set of firewalls and anti-virus programs protecting the computer D. WPA encryption D. sts . An alert when the computer case has been opened C. Run FDISK on the hard drive.com 77 Ac tua lTe A. NAT routing Answer: A QUESTION NO: 244 Which of the following audio/video devices have the ability to decode NTSC/PAL signals from an external source? "Pass Any Exam. C. A motion sensitive web cam recording the room Answer: B QUESTION NO: 242 Answer: C QUESTION NO: 243 Which of the following wireless network security methods controls who can connect to the network based on the hardware they are using? A. WEP encryption C. Pass all computer components near a large magnet. Erase the hard drive using a disk wiping program. An alert at logon when an unknown user has tried to logon B. D.

Connect to it through a USB or IEEE 1394 cable Answer: B QUESTION NO: 246 A. One particular caller demands to know exactly how long the system will be down. D. Sound card Answer: A QUESTION NO: 245 A printer with an integrated NIC has been connected to a LAN. We will have it back up within the hour. The technician knows that a new web filtering application was recently introduced which assigns a 120 minute quota on streaming media and a message appears allowing the user to click to continue. Hardware and software are not exact sciences. Which of the following connection methods is the MOST effective when installing the printer on several PCs? A. a notice appears on the screen which says the site is being blocked by a filter. We believe the problem is the network interface card.co m .CompTIA 220-701: Practice Exam A. the server will be back up. Which is the following is the MOST appropriate response from the technician? "Pass Any Exam." Answer: D QUESTION NO: 247 A user states that every time they try to pull down video clips from a website. A technician believes the on-board NIC is bad. C. Connect to it via an aD. Connect to it through a TCP/IP port C.actualtests.hoc wireless connection D. Is your work solely depending on the server? Try to not be upset because before you know it. Which of the following would be the appropriate response? sts . TV tuner card B.com 78 Ac tua lTe The file server had an expected outage this morning. Connect to it through a computer share B. Graphics card C. Video capture card D. There is no way to tell how long this will take. We have identified the problem and we will have it back up as soon as possible. B. Any Time." . I am not the server technician so please do not take a bad tone with me.www.

CompTIA 220-701: Practice Exam A. What particular website are you trying to download videos from? Are they work related? B. Video takes a large amount of bandwidth so management has decided to limit each user to what can be downloaded and watched. If you take issue with that please inform your supervisor. C. Did you read the entire screen? The last sentence clearly says click to continue. D. Bandwidth usage has become a problem. A new application has been implemented to help manage and improve the network. Simply select continue on the message and the video should appear. Answer: D

QUESTION NO: 248 A user states that the print server needs to be reset because they have been unable to print and can see a number of documents pending when looking at the printer in control panel. The technician notices that the real solution is to clear a paper jam in the printer. Which of the following is the BEST response for the technician to give the user? A. Thank the user for their assistance with the problem; however, their solution did not work and inform the user that the company has personnel working on the problem. B. Thank theuser for their concern ask the user open ended questions to see what they think is the problem. C. Tell the user that there are indeed print jobs piling up but that the printer has a paper jam and a technician is in the process of repairing the issue. D. Fix the paper jam and then give the user some reference material so they can research preventative techniques and be more involved in the troubleshooting process. Answer: C

QUESTION NO: 249

A user states that their monitor is acting up and at times the image shakes. The technician checks the asset number and notes that it is one of the last remaining CRT monitors. The company is currently replacing all CRTs with new LCDs. Which of the following is the BEST response? A. Ask the user what they did to cause the shaking images. B. Inform the user of the cause of the problem and tell them the degauss the monitor. C. Tell the user to carry the monitor to thetechnicians desk there they will give them a new LCD monitor. D. Empathize with the user and send thema nt monitor to solve the issue. Answer: D

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

.co

m

79

CompTIA 220-701: Practice Exam

QUESTION NO: 250 Management has approved the purchase of uninterruptible power supplies (UPSs) for all workstations. Which of the following is the MOST important factor for a technician to consider when in determining which UPS to purchase? A. Amount of time necessary for the UPS to run in a power outage. B. The physical footprint of the UPS. C. The number and size of all applications running on each workstation. D. The amount of space available at each workstation to place the UPS. Answer: A

QUESTION NO: 251

A user receives the message The security log on this system is full. Only an administrator can log on and fix this problem. The administrator should use which of the following to fix this issue? A. Event Viewer B. SECPOL.MSC C. Windows Security Center D. SECEDIT.EXE Answer: A

Which of the following types of media is considered solid state? A. Tape drive B. Floppy disk C. DVD D. Flash media Answer: D

QUESTION NO: 253 Which of the following types of media is considered optical?

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

QUESTION NO: 252

tua

lTe

sts

.co

m

80

CompTIA 220-701: Practice Exam A. Floppy B. Blu-Ray C. Biometric device D. Tape Answer: B

QUESTION NO: 254 Which of the following is the correct class address for an IP address of 194.168.10.25? A. Class A B. Class B C. Class C D. Class D Answer: C

Which of the following is a class A address? A. 107.167.34.120 B. 198.45.32.109 C. 129.207.21.65 D. 190.120.87.165 Answer: A

QUESTION NO: 256

Which of the following cable types uses a BNC? A. Fiber B. CAT6 C. Coaxial D. UTP Answer: C

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

QUESTION NO: 255

.co

m

81

CompTIA 220-701: Practice Exam QUESTION NO: 257 Which of the following services uses the TCP port 21 by default? A. TELNET B. HTTPS C. SMTP D. FTP Answer: D

QUESTION NO: 258 Which of the following is a Class C address? A. 65.102.1.120 B. 192.168.1.1 C. 125.32.3.132 D. 134.28.1.120 Answer: B

QUESTION NO: 259

Which of the following is created when setting up MAC filtering? A. WPA B. WEP C. SSID D. ACL Answer: D

QUESTION NO: 260 While trying to resolve an issue with wireless connectivity on a users laptop, a coworker starts interrupting the user with an unrelated issue as the user is explaining what is happening on the laptop. Which of the following should the technician do? A. Politely tell the user they can solve the coworkers issue and then contact the technician when they are ready to give their attention to the technician. B. Politely ask the coworker to stop interrupting and ask the coworker to come back at another time. "Pass Any Exam. Any Time." - www.actualtests.com 82

Ac

tua

lTe

sts

.co

m

CompTIA 220-701: Practice Exam C. Tell the user the technician will figure out the problem and fix it they have more important problems to take care of. D. Politely ask coworker to let the user finish their explanation and focus on what the user is saying. Answer: D

QUESTION NO: 261 Which of the following is a loopback address on a computer with an IP address of 192.168.0.12, a subnet mask of 255.255.255.0 and a gateway of 192.168.0.1? A. 192.168.0.0 B. 192.168.0.1 C. 255.255.255.0 D. 127.0.0.1 Answer: D

QUESTION NO: 262

Answer: A,B

QUESTION NO: 263 Which of the following is the correct way to get to the Services MMC Plug-in to see what services are currently running? (Select TWO). A. Right click on the My Computer and select Properties. B. Open Control Panel, open Administrative Tools, double click on the Services icon. C. Click Start>Run and then type in services.msc. D. Click Start>Run and then type inregedit. E. Click Start>Run and then type in regedt32. "Pass Any Exam. Any Time." - www.actualtests.com 83

Ac

A. Right click on My Computer and select Manage. B. Double click the Computer Management icon under Administrative Tools. C. Click Start, type in Run and then type inregedit. D. Right click on the Start Menu and select Properties. E. Click Start, type in Run and then type inmsconfig.

tua

lTe

Which of the following will navigate to the Computer Management MMC Plug-in? (Select TWO).

sts

.co

m

CompTIA 220-701: Practice Exam Answer: B,C

QUESTION NO: 264 Which of the following is a valid boot device? (Select THREE). A. RAM B. DVD.ROM C. Hard disk D. Tape drive E. Sound card F. NIC Answer: B,C,F

QUESTION NO: 265

Starting Windows XP in Safe Mode will cause which of the following to occur? (Select TWO). A. Windows will not save any file changes while is Safe Mode. B. Windows prevents successful boot and logon from updating Last Known Good Configuration. C. Windows XP will scan all drivers and services to make sure they are all approved and safe to run during boot. D. Windows XP starts basic networking to allow for updating of drivers from the Internet. E. Windows XP uses the minimum set of drivers and services to start the GUI. Answer: B,E

QUESTION NO: 266

Which of the following Windows operating systems has a different user folder path than the rest? A. Windows XPMedia Center Edition B. Windows XP Home C. WindowsVista Ultimate D. Windows 2000 Professional Answer: C

QUESTION NO: 267 "Pass Any Exam. Any Time." - www.actualtests.com 84

Ac

tua

lTe

sts

.co

m

co m 85 . Verify full system functionality and implement preventative measures. and outcomes. USB 1. D. Inform the user every step that was performed throughout the entire troubleshooting process. Any Time. RAID 0 B. RS-232 B. Answer: A." . Document the system findings. E. which of the following should be done? (Select TWO). Inform the user that the computer may not function as it did before the problem occurred.CompTIA 220-701: Practice Exam Before returning a repaired system to a user.B QUESTION NO: 268 Which of the following uses data striping to distribute data across multiple disks with no fault tolerance? A. RAID 10 Answer: C QUESTION NO: 270 Which of the following interfaces supports only one device per port? A. RAID 5 D. A. RAID 5 D. RAID 1 C.1 "Pass Any Exam. Change theusers permissions so that they cannot create any potential problems in the future. RAID 1 C.www. actions. C. RAID 10 Answer: A QUESTION NO: 269 Which of the following uses multiple disks to create one functional drive with parity spanning all the disks? A. RAID 0 B.com Ac tua lTe sts .actualtests. B.

IEEE 1394 B. A.com Ac A. Serial Answer: D.co m 86 . WEP C. SCSI D. Bluetooth Answer: A QUESTION NO: 271 On which of the following interfaces should a technician expect to see status light indicators? (Select TWO). 802.www. NAT B.CompTIA 220-701: Practice Exam C. Parallel D. Modem F. MAC "Pass Any Exam.11n B. SSID tua lTe Which of the following is used to control access to a network based on the address hard coded into the NIC? sts . NIC E. SSID D. MAC filtering C.E QUESTION NO: 272 Answer: B QUESTION NO: 273 Which of the following is used to control access to a broadcasted wireless network based on a user supplied key? A. Any Time. Channel 11 D.actualtests." . PS/2 C.

WEP key Answer: B QUESTION NO: 275 A customer connects a projector to their laptop. the system will auto-select the projector on restart. The projector is turned on. Go into Device Manager and enable the projector. B. but no display shows on the screen. Use appropriate function toggle key to switch display mode.co Which of the following Windows XP Control Panel applets could a technician use to change a local workstation password? (Select TWO). Reboot the computer. SSID C.com Ac QUESTION NO: 276 tua Answer: B. Administrative Tools D. Which of the following could the technician do to send the display to the projector? A.actualtests. User Accounts C. MAC filtering D." . WPA key B.C lTe A. C.www.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 274 Which of the following is assigned to broadcast on a wireless network? A. Press F1 to shift display to the projector. System B. Any Time. m 87 . Security Center E. Accessibility Options sts . D. Answer: A QUESTION NO: 277 "Pass Any Exam.

Answer: C QUESTION NO: 278 After the problem is resolved. Any Time.actualtests. Compact Disc D. "Pass Any Exam.com Ac tua Which of the following media can be MOST affected by magnets and should therefore be kept away from all magnetic fields? (Select THREE). Provides security for a network through the use of ACLs. Recreate the problem and reapply the solution to ensure it worked properly.F QUESTION NO: 280 Which of the following methods can a technician use to find the IP address of a computer? (Select TWO). Resolves queries for resolution of host names to IP addresses.CompTIA 220-701: Practice Exam Which of the following BEST describes the function of a firewall? A. Digital Video Disc B. D.www. IDE Hard Drive E. 1. C. Answer: C QUESTION NO: 279 A.co m 88 . Verify that all other parts of the system are working properly.44MB Floppy Disk Answer: B. which of the following should be the NEXT action according to the troubleshooting theory? A." . D. C. B.D. Backup Tape C. Inform the user of every step that was taken so the user can self-repair if the problem occurs again. Secures network Internet traffic through shared key encryption. B. Return the system to the user. lTe sts . Solid State Drive F. Dynamically assigns IP addresses for easy client configuration.

A. Network installation F. The user selected an alternate hardware profile. C.com D. right click the Local Area Connection. select the Hardware tab. B. E. Open a command window and runipconfig from the command line. Answer: A QUESTION NO: 283 When attempting to understand a problem the technician should ask the: A. user to move so the technician can check the computer for problems. XCOPY all files from another computer C.E QUESTION NO: 282 A user calls stating that they are missing icons from the Windows desktop and that the My Documents folder is empty. Factory recovery partition B. B.D. Run the System Configuration Utility from the run line and click on the Services tab. select Properties. D.E QUESTION NO: 281 Which of the following are valid installation methods for Windows XP? (Select THREE). Installation from Microsoft. The local user profile is corrupt.co m . B. and then click on Device Manager. Any Time. Purchase a fully configured hard drive Answer: A. Right click on My Computer. D. select Status. Open a command window and run net /?from the command line. Which of the following is the MOST likely cause of the problem? A. users coworker to confirm what the user said and verify there is a problem. The user saved the files to a different location.com 89 Ac tua lTe sts . Open Network Connections from the control panel. and then select the Support tab. "Pass Any Exam. C. The user accidentally deleted the files.actualtests.www. Windows CD installation E." . Answer: D.CompTIA 220-701: Practice Exam A.

actualtests." . Coaxial Answer: A QUESTION NO: 286 Which of the following is a benefit of using STP cable? A. Decreased ESD C. 100 feet (30 meters) B.com Ac tua lTe sts . Any Time. 328 feet (100 meters) C. Increased transfer rate Answer: C QUESTION NO: 287 "Pass Any Exam. user to explain the problem and listen without interrupting the user. UTP B.CompTIA 220-701: Practice Exam C. ThinNet C.www. Decreased EMI D. Answer: D QUESTION NO: 284 Which of the following is the maximum cable length of a CAT5e? A. 1076 feet (328 meters) Answer: B QUESTION NO: 285 Which of the following cable types would be used in a 10BaseT network? A. D. Increased RFI B. user to state the issue and stop the user when the technician has an idea of how to fix the problem. 492 feet (150 meters) D. Fiber D.co m 90 .

Serial C. net use \\ComputerName\ShareName /persistent:NO :F B. Parallel port "Pass Any Exam. Computer Management Answer: A QUESTION NO: 288 Which of the following devices must be terminated at the last device or none of the devices will work? A. USB port C. net use F: \\ComputerName\ShareName /persistent:NO C. Serial port D.CompTIA 220-701: Practice Exam Which of the following utilities is used to remove programs from startup in Windows XP? A. IDE D.co m 91 .com Ac A.actualtests. net use \\ComputerName\ShareName /persistent:YES :F D. Parallel Answer: A Answer: D QUESTION NO: 290 Which of the following ports is commonly used when adding a network printer in Windows XP? A. ASR C. Task Manager D.www. MSCONFIG B. Any Time. SCSI B. net use F: \\ComputerName\ShareName /persistent:YES tua Which of the following commands will automatically reconnect a network drive as F: after a reboot in Windows XP? lTe QUESTION NO: 289 sts ." . Standard TCP/IP port B.

QUESTION NO: 292 Answer: A QUESTION NO: 293 Which of the following slots will support the fastest video card? A." .com Ac A.ini file is an editable text file with one or more lines that reference partitions to boot to.txt B.inf C. you need to edit the boot.www.ini Answer: D Explanation: To configure dual-boot computers.dos D. ISA B. System Properties>General C. AGP Answer: B "Pass Any Exam.co m 92 . Ntbtlog. Bootsect. Sysprep. PCIe C. System Properties>Advanced>Environment Variables D.ini that is loaded by the ntldr file that loads the bootstrap process in a system.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 291 Which of the following Windows XP system files would a technician edit to change which operating system loads by default when multiple operating systems are installed? A. System Properties>Advanced>Performance Settings>Advanced B. The boot. Any Time. PCMCIA D. Where would they find this setting? sts . Boot. System Properties>Advanced>Startup and Recovery Settings tua lTe A technician needs to increase the paging file size on a Windows XP system.actualtests.

The speaker wires were disconnected while cleaning. D. B.co m 93 .CompTIA 220-701: Practice Exam QUESTION NO: 294 A user calls and reports that after the cleaning crew left they started hearing beeping from under their desk. Answer: D QUESTION NO: 295 Which of the following is the BitLocker utility used for? A. Default gateway C. SSID Answer: D QUESTION NO: 297 Where can a technician find information relating to common problems or concerns on a Windows XP computer? "Pass Any Exam. ISP D.www. Which of the following is MOST likely the cause? A." . Any Time. C. Hostname B. Securing wireless access points D. Storing passwords B. Encrypting hard drives Answer: D QUESTION NO: 296 Which of the following identifies a wireless network when looking at available access points? A. The UPS is disconnected from the wall.actualtests.com Ac tua lTe sts . A new security update is available for download. Blocking harmful network traffic C. The default printer is out of paper or offline.

Right-click Taskbar > Help and Support Answer: B QUESTION NO: 298 After a technician repairs a printer problem. RG-58ThinNet D. CAT5e C. Which of the following is MOST appropriate? A. Start > Programs > Accessories > System Tools > Help and Support D.in which adds the signature block to all email messages C. Start > Help and Support C. the customer asks for an explanation the cause of the problem. Email applicationadD. D. Any Time. Right-click My Computer > Help and Support B. the functionality of the rollers was impaired and therefore ceased to transfer properly. QUESTION NO: 299 Answer: D QUESTION NO: 300 Which of the following BEST describes digital signatures? A. CAT6 B.CompTIA 220-701: Practice Exam A. RG-8ThickNet tua Which of the following copper cabling is BEST to use if data rate speed is not an issue and the segment length must be 1640 feet (500 meters) long? lTe sts Answer: A . The paper jam was caused by moisture in the paper tray. The situation was caused by irresponsible users that spilled coffee in the bottom tray." . B.com 94 Ac A. An infallible method which binds a signature to a message D. Cryptographic mechanism that identifies the sender as well as the message integrity B.www. Due to condensation within the lower tray assembly. C. The process of removal is so complex that only those certified for repair should attempt to resolve. Requires the receiver to have access to thesenders private encryption key "Pass Any Exam.co m .actualtests.

4GB C. Allows digital video and audio to a variety of devices Answer: B QUESTION NO: 304 Which of the following components should be in contact with thermal compound? (Select TWO).co Which of the following describes the random access memory limitations with Vista 32-bit operating system? m 95 . Allows analog video output to a variety of devices C. Allows a LCD projectors output to display on a laptops screen B. 8GB D.com Ac tua lTe A. Allows digital video to a variety of devices D. Any Time. Generators eliminate ausers tendency to create passwords that can be a security liability.www. Answer: D QUESTION NO: 302 Answer: B QUESTION NO: 303 Which of the following describes the S-video mini-DIN connector on laptops? A. 2GB B. Generators eliminate the requirement to establish log-in attempt limitations.actualtests.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 301 Which of the following is a benefit of using a password generator? A. C. B. Generators extend the requirement to periodically change passwords. 128GB sts . "Pass Any Exam." . D. Generators create new passwords every time a user signs in to prevent social engineering.

DSL D.CompTIA 220-701: Practice Exam A. Riser cards B. Fan C. Standoffs C.D QUESTION NO: 305 Which of the following components prevents a motherboard from making electrical contact with the case it is in? A. Dial-up B.com 96 Ac tua lTe Explanation: Plastic and metal standoffs are used to mount the motherboard and to prevent it from touching the metal portions of the case. You should install only the standoffs that align with the holes in the motherboard.actualtests. sts . Cable C.co m . Any Time. CPU E." . Screws D. Capacitors Answer: C.www. Installing any additional standoffs may prevent the motherboard from being seated properly in the computer case. Motherboard B. Heatsink D. Daughterboard Answer: B QUESTION NO: 306 Which of the following Internet connectivity methods MOST commonly uses the PPPoE authentication method? A. Satellite Answer: C QUESTION NO: 307 In which of the following locations can a browser pull files in order to avoid pulling them from the Internet? "Pass Any Exam.

15 Answer: A Which of the following BEST describes a Trojan horse? Answer: C QUESTION NO: 310 Which of the following BEST describes a worm? A. Windows Temporary Files Answer: A QUESTION NO: 308 Which of the following addresses would be assigned by APIPA? A. 169. Malicious software that monitors Internet surfing habits B. Malicious software attached to another piece of software D.actualtests.0.0.www. Browser Plug-Ins C.15 D. Malicious software that is self-replicating and self-propagating B. Malicious software that is self-replicating and self-propagating C. 192. Any Time. Malicious software attached to an incoming email lTe sts QUESTION NO: 309 . Malicious software attached to another piece of software D. Downloaded Program Files D.0. Malicious software that monitors Internet surfing habits Answer: A "Pass Any Exam." .com Ac tua A.0.254. Malicious software that changes theusers home page C.co m 97 .16.15 B. Temporary Internet Files B.1.168.CompTIA 220-701: Practice Exam A. 172. 10.25 C.

This option saves the last functional state of the system when the system booted perfectly and allows you to restore back the system to the previous state when some problem occurs and system is unable to boot normally. USB hub C. Ability to detect and correct single bit errors in memory D. Debugging Mode B.actualtests. Capture card Answer: A QUESTION NO: 313 An external hard drive installation has caused a system to crash.CompTIA 220-701: Practice Exam QUESTION NO: 311 Which of the following BEST describes the function of ECC in a RAM module? A. Active Directory Restore Mode Answer: C Explanation: In Windows 2000 to get back to your previously functioning environment after an incorrect driver installation. "Pass Any Exam. Which of the following would be the BEST startup selection? A. Ability to detect hardware incompatibilities and resolve them C. Graphics adaptor D. Ability to use varying levels of voltage for power saving Answer: C QUESTION NO: 312 Which of the following devices would enable a user to use multiple computers with a single monitor? A. Safe Mode with Command Prompt C.com Ac tua lTe sts . Any Time." .www. you would choose the Last Known Good Configuration advanced startup option. Ability to bypass the IRQ channels to work directly with the CPU B. Last Known Good Configuration D.co m 98 . KVM B.

802. The customer asks the technician. 802. Run a backup routine.actualtests. C. Update all software to determine if this corrects the problem. 802.com Ac A technician has asked a user about any recent changes to a system and was able to backup all the important data prior to troubleshooting. Restore the backup to a new hard drive. B. Any Time.11g wireless card B. D.CompTIA 220-701: Practice Exam QUESTION NO: 314 A technician is upgrading a computer for a customer that wishes to have faster than 54MB/s wireless LAN connection. D. B. Create a checklist of the most likely issues." . What is a bluescreen message? How should the technician respond? "Pass Any Exam.11b wireless card Answer: B QUESTION NO: 315 A system is malfunctioning and the technician has asked the user about any recent changes to the system.11a wireless card D. Apply the latest service pack. Which of the following standards should the technician upgrade to? A. Answer: A QUESTION NO: 317 A customer receives a bluescreen message. Before the technician performs any diagnostics which of the following actions should the technician take? A. C.11n wireless card C. Answer: B QUESTION NO: 316 A.www. Which of the following should the technician do NEXT? tua lTe sts . Check the security log for error codes.co m 99 . Boot into Safe Mode. 802. Run a power supply test.

Failed fan C. Pad locks C. In the office they want to use a 24 LCD monitor. Which of the following is MOST likely causing the sound? A.co m . System clock feature D. Answer: A QUESTION NO: 318 A technician hears a sound that resembles a ticking clock coming from a system." . Cable locks Answer: D QUESTION NO: 320 A customer has a 12 laptop computer.www. B. Tell the customer that abluescreen is another name for stop error. Failing hard drive Answer: D QUESTION NO: 319 Which of the following will BEST prevent theft of monitors and laptops? A.CompTIA 220-701: Practice Exam A. Docking station B. Which of the following will allow this functionality? A. Explain that it is difficult to tell what is wrong without accessing the Microsoft Knowledge Base and looking up the specific code. C. Under powered fan B. and a regular mouse without having to connect all of the devices each time. RSA keys D. Tell the customer that abluescreen message means their data is lost and the operating system needs to be updated. Daisy chain C. Any Time. D.com 100 Ac tua lTe sts . Explain that it is a message that assists in identifying problems based on the error code.actualtests. full size keyboard. Logical Token B. Network Hub "Pass Any Exam.

Which of the following can be installed to accommodate the customers request? A. A testing protocol to verify the strength of a security infrastructure using mock intrusion attacks. NetBEUI Answer: B. IPX/SPX D. and bays for storage devices. SATA hard drive with a rubber gasket C. AppleTalk B. It provides slots for expansion cards. A private network between two computers using wireless cards without using a wireless access point between them. connectors for peripheral devices. lTe sts . PATA hard drive B. Solid state hard drive D. "Pass Any Exam.com Ac tua Which of the following is part of the TCP/IP network configuration? (Select TWO). B. SCSI drive with properly terminated ends Answer: C QUESTION NO: 322 A. DNS E.co m 101 . Any Time.www. DHCP C." .actualtests. Once a portable computer is inserted in a docking station it behaves like a desktop computer.D QUESTION NO: 323 Which of the following BEST describes what a VPN is? A. QUESTION NO: 321 A customer states they want a new hard drive that is resistant to shock.CompTIA 220-701: Practice Exam D. Crossover cable Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently.

D. A.CompTIA 220-701: Practice Exam C. Answer: C QUESTION NO: 324 When performing a Windows installation on a computer that has its hard drives connected to a new SATA card. D. Computer Answer: B. Create a utilities partition on the hard disk prior to OS install. Portable Heater E.F Explanation: He should plug in the monitor. Use the Windows XP Professional for SATA card support feature when installing Windows. Monitor C. AGP "Pass Any Exam.C. A secured line of communication between two points through a public network. Nothing else should be plugged into the UPS under a user's desk.actualtests. Answer: D QUESTION NO: 325 Which of the following should be plugged into a UPS located at a users desk? (Select THREE). Press F6 when prompted to load the additional drivers. PCIe C. QUESTION NO: 326 Which of the following slot types has the GREATEST peak bandwidth? A. which of the following must be performed for the installation to be successful? A. Disable the system BIOS so the SATA card can take boot precedence. ISA B. Any Time." . A networking protocol used for the propagation of virus data to ensure anti-virus is up to date.www.co m 102 . C. Laser Printer B.com Ac tua lTe sts . B. the AC adapter of the laptop and the computer. Vacuum Cleaner F. Laptop AC Adapter D.

802. Trojan tua lTe A client receives an email stating that their online auction has been compromised.sys file that is located on the root directory. Bluetooth 2. 802.com 103 Ac A. Botnet attack C.CompTIA 220-701: Practice Exam D." . PCI-X Answer: B QUESTION NO: 327 Which of the following is the proper way to enter the Windows Advanced options menu? A.actualtests. D.co m . power cycle the system. Spyware D. QUESTION NO: 328 Answer: A QUESTION NO: 329 Which of the following wireless technologies has a maximum range of 30 feet (9 meters)? A.11b B.11a Answer: B "Pass Any Exam.0 C. password along with all of their account information. Answer: B Explanation: To access the advanced startup options in Windows Vista and Windows XP you need to press F8 during the first phase of the boot process. Any Time.www. It says that they need to login and change their old username. Press F8 after POST but before Windows begins to load. Edit the config. C. Infrared D. Midway through Windows loading. B. Which of the following is this an example of? sts . Phishing B. Enter System Configuration Utility and select Startup Menu.

which of the following can the technician use to stop a program from loading at startup? (Select TWO). USB B. RJ-11 B. but has to be terminated at the last device? A.co Which of the following connectors would plug into a 56K dial-up modem? m 104 . From the start command window D. "Pass Any Exam." . Any Time.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 330 Which of the following I/O devices can be daisy chained together. RJ-45 D. SCSI C. ST . From Administrator tools in the control panel Answer: C QUESTION NO: 333 In Windows XP. From the MMC snap-in C. which of the following locations can a programs executable file be typed in and launched from? tua lTe sts A.com Ac In a Windows machine.www. From the system configuration utility B. BNC C. Parallel Answer: B QUESTION NO: 331 Answer: A QUESTION NO: 332 A. Serial D.

Select Start. Have you removed and replaced the printer drivers already? C. Answer: A QUESTION NO: 335 A user reports that they have not heard from the help desk since calling in a problem two days ago. Leave the unit powered up so that any issues with cleaning can be immediately realized. Which of the following is the BEST response? A.actualtests. Answer: D QUESTION NO: 336 Which of the following is the proper technique for cleaning the inside of a desktop computer with a can of compressed air? A. Close existing ticket and open a new trouble ticket for the user.D QUESTION NO: 334 A corporate office user reports that they are unable to print to a locally connected printer. D.CompTIA 220-701: Practice Exam A. Inform the user that the problem will be escalated to a supervisor for resolution.com 105 Ac tua lTe sts . B. Inform the user that there is no record of the prior call. Registry C. hold the can upright and spray. "Pass Any Exam. Inform the user that a technician will be out to resolve their problem shortly." . type print lpt1 in the box. Unplug the power cable. Can I redirect your computer to a network printer until a technician can repair the problem? B. when the black window opens. MSCONFIG E. B. Event Viewer B. Unplug the power cable. Net stop Answer: B.www. Which of the following is the BEST response from the technician? A. remove all the components inside the case and spray each one separately.co m . C. Performance Monitor D. Any Time. type CMD in the run line. I will dispatch a technician as soon as possible but there are a number of jobs ahead of you. remove the cover. D. C.

UPS Answer: C. C.co m . Anti-magnetic screwdrivers F. Anti-static wrist strap D. the BIOS only reports the original memory amount. Thermal transfer compound B. sts QUESTION NO: 338 . The technician removed the external power adapter and held the power button down for ten seconds but the problem still exists.E QUESTION NO: 339 A user reports that their laptop has frozen up and will not shut down or log off.actualtests. B.fault isolation outlet C. C. Memory brand is different than the computer. Anti-static mat E. D. Memory size needs to be adjusted in Device Manager.CompTIA 220-701: Practice Exam D. B. Unplug the power cable. Which of the following are the MOST likely issues? (Select TWO). A. D. Remove the CMOS battery. Operating system does not recognize the additional memory. remove all components. hold the can upside down and spray. GrounD. Wait until the main battery is exhausted and then remove. tua lTe Memory was added to a Windows laptop and upon booting up. Disconnect all external devices.D Answer: A.www. remove the cover. Memory is defective. Which of the following should the technician do NEXT? A. "Pass Any Exam.com 106 Ac A. Answer: C QUESTION NO: 337 Which of the following tools can protect a workstation against ESD? (Select TWO). Any Time." . Remove the internal main battery. E. Memory mismatch.

RAM Answer: C QUESTION NO: 343 Which of the following adapter cards should be installed so a PC can use RAID? (Select TWO). When traveling to other countries C. When putting a PC into long-term storage B.co In which of the following situations would a voltage switch on a power supply need to be changed? m 107 . Replace the fan. When installing more powerful components . B. Verify the voltage powering the fan.actualtests. Answer: A QUESTION NO: 341 Answer: B QUESTION NO: 342 Which of the following stores information for faster access on a CPU? A. Continue using the power supply until it fails. USB "Pass Any Exam. Replace then entire power supply. Removable storage C. When troubleshooting power issues D. Any Time.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 340 The fan on a power supply is not working. D." . A. C. Which of the following is the BEST course of action? A. Front side bus B. Cache D.com Ac tua lTe sts A.www.

Answer: C Which of the following BEST describes how an impact printer works? A.actualtests.www. IEEE 1394 Answer: B. D. Toner sticks to photoconductive areas on a drum.com Ac tua lTe sts QUESTION NO: 345 .D QUESTION NO: 344 Which of the following BEST describes how a thermal transfer printer works? A.co m 108 . Switching-mode power supply B. Serial D.CompTIA 220-701: Practice Exam B. Answer: B QUESTION NO: 346 Which of the following is the MOST likely power source for a desktop computer? A. Any Time. C. Heat from theprinthead melts the ink onto the paper. B. Toner sticks to photoconductive areas on a drum. Small wires impact and squeeze ink from a ribbon." . Nickel cadmium cell D. SCSI E. C. SATA C. Heat from theprinthead transfers an image onto the paper. B. Lithium ion cell Answer: A "Pass Any Exam. Linear power supply C. Small wires strike and transfer ink from a ribbon. Heat from theprinthead boils a water-based ink. D. Heat from theprinthead boils a water-based ink.

PCMCIA Answer: D QUESTION NO: 350 A technician arrives to resolve a customer issue.www. sts .CompTIA 220-701: Practice Exam QUESTION NO: 347 Which of the following is the maximum speed at which a standard CD.ROM can be read? A.co m . the technician finds the customer extremely angry that it has taken "Pass Any Exam. Which of the following bus slots will a laptop MOST likely have available to support a new NIC? A. It was introduced in 1996 and is an extension of the system BIOS. 52x Answer: D QUESTION NO: 348 Which of the following hardware features controls power management? A. Although the technician has immediately responded to the dispatch. you need to use ACPI standard. ODBC B. 48x D. Any Time. IRQ D. AGP C. 24x B.com 109 Ac tua lTe Explanation: : To define power management in laptop computers. IMAPI Answer: B QUESTION NO: 349 A user wants to add an additional network connection to their laptop. SODIMM D. 32x C. SATA B." . ACPI C.actualtests.

C. Contact the dispatch team immediately and request to speak to a manager to determine the breakdown in response time. C. Which of the following should be the technicians NEXT troubleshooting step? ." . D. Which of the following is the MOST likely cause for the problem? A. Recent provider upgrades have changed the wireless specification from 802. Upon closure.co m 110 . Ask another technician to verify that the findings are correct. B. Any Time.11n. document the situation and inform the manager that the customer was not happy with the response time. Answer: B "Pass Any Exam. Answer: A QUESTION NO: 351 Answer: B QUESTION NO: 352 An end user states that they are unable to connect to their home wireless network from their laptop. actions taken and the outcome. Follow up with the customer at a later date. The wireless network card has been disabled by the hardware switch. to ensure that the keyboard is still functioning. Upon closure. D.CompTIA 220-701: Practice Exam over four hours for a response.11a to 802. Make sure the customer is aware that the current service level agreement allows for an eight hour response. MAC filtering is preventing the computer from connecting to the network. Empathize with thecustomers urgency and explain that there have been problems with the call tracking system for weeks. The technician then explained to the customer the importance of keeping a clean area around their computer.www. Document the issue including findings. Which of the following is the BEST course of action for the technician to take to resolve the issue? A. D. The wireless network is not properly configured. Empathize with the customer then focus on completing the task in an expedited manner. B.com Ac tua A. document the situation and inform management that thecustomers behavior was undesirable.actualtests. B. They were able to connect without a problem the day before. Focus on completing the task in an expedited manner. C. lTe sts A technician has replaced a failed keyboard that was full of debris. but now they are unable to see the network at all. Report the incident to thecustomers manager.

Answer: C Answer: D QUESTION NO: 355 Which of the following devices should be added to a network to support full-duplex communications? A. Everyone else is able to print to the color printer without a problem. Modem Answer: B QUESTION NO: 356 Which of the following is a private IP address and will not be routable on the Internet? "Pass Any Exam. The print spooler service needs to be restarted on the client computer.actualtests. Thecustomers permissions have changed and needs to be an administrator to print color. B. Firewall B.www. Switch C. Any Time." . It prevents voltage from shorting out the CPU. The DHCP service needs to be restarted on the client computer. The printer address has changed and the customer needs to remap their printer. D. The customer was able to print and then left on vacation. D. the customer asks what the tube of paste that came with the CPU is used for.co When installing a new CPU for a customer. Since returning the customer is only able to print to the black and white printer. C.CompTIA 220-701: Practice Exam QUESTION NO: 353 A customer states that they are no longer able to print to their color network printer. Which of the following is the correct explanation of the paste? m QUESTION NO: 354 111 . Ethernet hub D. B. C. sts . Which of the following is the MOST likely cause for the customers issue? A. It keeps the new CPU from falling out of the socket. It assists in keeping the CPU cool.com Ac tua lTe A. It prevents theft by covering the values written on the CPU.

these files are then marked as archived.1." .1.www.actualtests. Incremental B.co m 112 . Not enough free space on the hard drive C.9. Limited amount of memory for the display adapter B. A copy backup backs up the selected files and does not mark the files as archived.CompTIA 220-701: Practice Exam A.1. sts .1.23 Answer: B QUESTION NO: 357 A technician wants to configure a tape backup to run every evening that will only archive files that have changed since the last tape was run.16 C. 192. 8. Which of the following backup type should be selected? A. 206.1. The monitor needs to be replaced with a newer model Answer: A QUESTION NO: 359 "Pass Any Exam.7 D. Graphics card jumpers need to be reconfigured D. The backup should clear the archive bit for each file. 176. Full D.com Ac tua lTe Explanation: You should run an incremental backup as this only backs up files that have changed since the last backup and marks the files as backed up by clearing the archive bit. Copy C. Any Time. Daily Answer: A QUESTION NO: 358 When working on an older machine a technician notices that when the resolution is increased the number of available colors drops to 16-bit from 32-bit. Which of the following is the MOST likely cause of this? A. A full backup backs up all the files on the disk.168.15.3 B.

Answer: C QUESTION NO: 362 SSL technology is used to: "Pass Any Exam. has twice the cache of a dual core processor. Politely tell the customer that the solution is known and that no other symptoms need to be discussed.actualtests. has two error correcting and checking units. D. D. B. the customer is not done describing all their symptoms. has four integrated processing units. C. is clocked four times faster than a normal unit. double the number of pins. two separate processing units. Wait until the customer is finished thenrefer them to a website so they can find the resolution and implement any preventative techniques so the problem does not appear again.www. B. C. Answer: C QUESTION NO: 361 A. B. requires memory to be installed four units at a time. Which of the following would be the MOST appropriate action of the technician to take? lTe sts . Answer: D QUESTION NO: 360 A dual core CPU has: A.com Ac tua While a customer is describing a problem to a technician. twice the amount of cache. the technician knows what the solution is. C.CompTIA 220-701: Practice Exam The term quad core implies that a CPU: A. The technician should ask the customer to repeat the problem several times so they can verify all of the facts.co m 113 . Any Time. However. D. Hear what the customer has to say without interrupting if it will not take an excessive amount of time." .

D. D. Which of the following safety precautions must the technician be aware of before repairing the printer? A. secure communications with websites. prevent unauthorized login attempts. The print fuser will be hot.actualtests. Any Time. D. Calibrate the touch screen." . The print spooler can catch any loose clothing.co m 114 . Which of the following would BEST resolve this issue? A.CompTIA 220-701: Practice Exam A.com Ac tua lTe sts . A wrist strap B. B. encrypt the contents of a hard disk. The printer must be repaired immediately as it is in production and cannot be taken down for a long period of time. "Pass Any Exam. Reinstall the mouse drivers. The laser will be hot. C. The ink carriage might move.www. provide remote assistance to users. Unplug the laptop Answer: A QUESTION NO: 365 A user states that when using a tablet PC the mouse icon does not move to the exact location when pointing to the screen. Nonmetallic tools C. A UPS D. Answer: C QUESTION NO: 363 A technician is observing a laser jet printer that is jamming. B. C. B. Replace the mouse. C. Replace the touch screen. Answer: B QUESTION NO: 364 Which of the following BEST prevents electrostatic discharge when working on a laptop? A.

D. Answer: C "Pass Any Exam. Disregard the statement and continue to resolve the new issue. ping C. Ask the user about where information on that update was released. Which of the following would be the BEST way to communicate the mandatory update to the users? A. ipconfig B. B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 366 A customer is talking to the technician about an update that occurred a while back and has no relationship to the problem at hand. Wait until the customer completes their statement andexplain how to resolve the new issue.com Ac tua A. msconfig lTe sts Which of the following command line tools would be BEST to use if a technician wants to see if a printer is on the network? .co m Answer: C 115 . Any Time." .actualtests. C. Stop the mandatory update. telnet D. QUESTION NO: 367 Answer: B QUESTION NO: 368 A mandatory update is going to be released to the users on the network that will reboot the workstations during lunch hours. Email the users about the update. D. State that the update has no relationship to the new issue and continue implementing a solution.www. Install the update without notice. C. B. Post notices around the building. Which of the following is the BEST way to respond the customer? A.

Backup registry file C. B.CompTIA 220-701: Practice Exam QUESTION NO: 369 A technician is on a service call and notices that a friend is calling.co m When attempting to boot-up. Answer the call and then resume work. Control Panel>Services C.www. Save registry file "Pass Any Exam." . Clear any removable disks from all drives and start-up PC. Display Settings>Resolution Answer: C QUESTION NO: 372 Using regedit. B.com 116 Ac tua QUESTION NO: 371 lTe Answer: C sts A. Display Settings>Advanced Settings D.actualtests. Which of the following is the FIRST procedure that a technician should carryout to correct this error? . Ignore the call and call back afterwards. how can the registry backup before changes are made? A. Answer: B QUESTION NO: 370 Where can a technician configure multiple monitor displays in Windows Vista? A. Which of the following is the BEST course of action? A. a PC displays MISSING NTLDR. Step outside and answer the call. D. D. Control Panel>Configuring Desktop B. C. Export registry file B. C. Remove any incompatible hardware. Any Time. Disable plug and play in the BIOS. Ask the customer for permission before answering the call. . Install Windows Updates.

Which of the following would be the BEST method? A.com Ac tua A. Start>Settings>Control Panel>Sounds and Audio Devices>Sounds lTe sts To record audio using a microphone attached to a computer running Windows XP. C.11g network connectivity to a laptop. Start>Settings>Control Panel>Sounds and Audio Devices>Audio B. which of the following locations would provide access to adjust the input levels? . Any Time. 6-pin Mini-DIN Answer: A "Pass Any Exam. Install a Bluetooth USB adapter. Activate infrared ports in the BIOS. Import registry file Answer: A QUESTION NO: 373 A technician needs to add 802." . B.shell B. Install a wireless PCMCIA card. 15-pin D.co m Answer: B 117 . RJ-45 C. Start>Settings>Control Panel>Speech D. Update the firmware in LAN adapter. QUESTION NO: 374 Answer: A QUESTION NO: 375 Which of the following is the MOST common form of a serial port? A.actualtests.CompTIA 220-701: Practice Exam D.www. D. 9-pinD. shell E. Start>Settings>Control Panel>System>Hardware C.

Print Spooler B. nothing happens. Boot loader phase D. Which of the following is the MOST likely cause of the problem? A. The user does not have the correct printer driver. Which of the following is the memory type? A.www. DDR RAM D. Task Scheduler C. SDRAM Answer: D QUESTION NO: 377 Which of the following is the NEXT phase after POST? A.bat C. "Pass Any Exam. RIMM C. Logon phase B.co m An end user reports that anytime they try to print locally. One of the memory modules has 168 pins. SODIMM B.CompTIA 220-701: Practice Exam QUESTION NO: 376 A technician needs to identify the type of memory in use by a computer." . Network .actualtests. Which of the following services is MOST likely causing the issue? . Workstation D. Kernel loading phase Answer: C QUESTION NO: 379 An end user that travels between multiple offices reports that they are having trouble printing a report to a USB connected printer. Autoexec. Any Time.com 118 Ac tua QUESTION NO: 378 lTe Answer: A sts A.

" . Which of the following is the MOST likely problem? A. Power supply warming or cooling B. tua lTe A technician is trying to determine the DNS server address being used by a Windows XP workstation. C. Install the support tools from the Windows XP CD. There is no display on the monitor and the PC shuts off following the beep. The operating system is corrupt. Which of the following is the MOST likely cause of the noise? A.www. B. D. Any Time. Modify the path variable to include the location of winipcfg. D. The monitor has failed.com Ac A. D. Error correcting memory making data adjustments C.actualtests. Which of the following should the technician do? sts QUESTION NO: 381 . Run theipconfig /all command. Run theipconfig /registerdns command.co m 119 . System fan is rubbing against the fans housing Answer: C Answer: A QUESTION NO: 382 A user reports their PC beeps when it is turned on. C. B. Answer: A QUESTION NO: 380 An end user reports that they hear a clicking noise that becomes more frequent when they save files.exe. The hard disk drive has failed. The report is not formatted to use USB. "Pass Any Exam. C. The user does not have the correct network drivers. The CPU has dislodged from its socket. Hard drive is failing D. The printers USB port is not compatible. The technician runs winipcfg from the command line but receive an error that this is not a recognized command.CompTIA 220-701: Practice Exam B.

C." . D. but either device will function if the other is disconnected. D. ISDN B.co m . Install additional ribbon cables. Use the format command.actualtests. MAC filtering C. B.ROM drive. Upgrade the power supply. Use thefdisk command. Repartition the hard drive. Which of the following should the technician do? A.www. Upgrade the device drivers for both components. Safe Mode sts Which of the following can limit specific devices from being able to connect to a small office home office (SOHO) network? . Which of the following is a BEST practice to ensure that the companys data is protected? A.com 120 Ac tua lTe A. Any Time. DNS D. Answer: B QUESTION NO: 386 "Pass Any Exam. enable one of the new devices in each profile. Sometimes either or both devices fail to function. C. Use a low level format. Create two hardware profiles. Answer: D QUESTION NO: 384 Answer: B QUESTION NO: 385 A technician has been asked to assist with the disposal and recycling of the old computers. B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 383 A user reports a problem with their PC after a technician installed a second hard drive and an additional CD.

Installing same memory type but at a slower rate of speed A. Dual independent bus architecture B. Documents and Settings D. C. Installing the fastest memory available B.CompTIA 220-701: Practice Exam Which of the following is the default installation folder for user installed programs in 32-bit Windows XP Professional? A.actualtests. Root Answer: A QUESTION NO: 387 Which of the following will give the BEST results when adding additional memory modules? A. Any Time. The BIOS must be set to auto-detect the hard drive. Installing the newest memory available D. The hard drive has failed. Which of the following is the MOST likely cause of the error? lTe QUESTION NO: 388 sts Answer: B . D.com Ac tua A user reports that their computer will not boot and is displaying a non-system disk error message.co m 121 . The hard drive jumpers are configured incorrectly. Installing more memory of the same type and speed C.www. the technician verifies that the hard drive is being correctly recognized by the BIOS. Windows C. While troubleshooting. The user has placed a non-bootable floppy diskette into the diskette drive." . B. DDR2 RAM "Pass Any Exam. Program Files B. Answer: B QUESTION NO: 389 Which of the following technologies allows a single processor to handle two sets of processing instructions at the same time? A.

" .www. MMX technology Answer: C QUESTION NO: 390 Which of the following cable types is MOST commonly used to support dial-up networking? A.pair copper wire D. Coaxial Answer: A QUESTION NO: 393 "Pass Any Exam. Fiber optic C. Hyperthreading D.CompTIA 220-701: Practice Exam C.pair copper wire B.com Ac tua lTe A. Coaxial QUESTION NO: 391 Answer: D QUESTION NO: 392 Which of the following cable types has an RJ-45 connector? A. Fiber optic B. TwisteD. Coaxial D.actualtests. TwisteD.co m Answer: C 122 . IEEE 1394 D. Fiber optic B. IEEE 1394 C. Any Time. IEEE 1394 C. UTP sts Which of the following cable types is MOST commonly used for a LAN within a building? .

Docking station B. Express bus C. connectors for peripheral devices. Non-parity Answer: C QUESTION NO: 395 Which of the following is used to add expansion capabilities and additional ports to a laptop? A. QUESTION NO: 396 Which of the following protocols is used to create a personal area network (PAN)? A. It provides slots for expansion cards.www." . ISA slot D. Non-ECC C. Any Time.co m . LC C. Hyperthreading Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. Once a portable computer is inserted in a docking station it behaves like a desktop computer.actualtests.com 123 Ac tua lTe sts . SC D. TCP/IP "Pass Any Exam. ECC D. RJ-45 B. and bays for storage devices.CompTIA 220-701: Practice Exam Which of the following connectors is MOST commonly used to support dial-up networking? A. RJ-11 Answer: D QUESTION NO: 394 Which of the following memory types is able to correct memory errors? A. Dual channel B.

L2 cache C. On top of a component D. Data encryption would be less secure over wireless connections. 64-bit Answer: C Which of the following locations BEST describes the correct placement of thermal compound? A.CompTIA 220-701: Practice Exam B. On the outside of a heat sink B. Hyperthreading D. Any Time." . The access point would now transmit on only one channel. In the socket of a component C. Between a component and a heat sink Answer: D QUESTION NO: 399 Which of the following should the technician expect when disabling SSID broadcast? A. A user would need to manually type the SSID to connect. B.co m 124 . D. Dual Inline Package (DIP) B.www.actualtests.11n D. C.com Ac tua lTe sts QUESTION NO: 398 . Data encryption would be more secure over wireless connections. Answer: A "Pass Any Exam. 802.11a C. 802. Bluetooth Answer: D QUESTION NO: 397 Which of the following features allows a single CPU to be reported to the operating system as two CPUs? A.

0. Which of the following troubleshooting techniques should be used NEXT to help the technician establish a theory of probable cause for the users new computer problem? "Pass Any Exam.co m .CompTIA 220-701: Practice Exam QUESTION NO: 400 Which of the following is the BEST reason to use an upgrade over a clean install in Windows XP? A.255.255. Windows Multiple Language Keyboard Pack C.0.0 D. Windows Multi-user Interface Pack Answer: C QUESTION NO: 402 Which of the following below is a valid default subnet mask for a Class A network? A. Windows Multilingual Interface Pack D.255.www. Windows Language Wizard B. 255.0.actualtests.0 B. 255.com 125 Ac tua lTe sts . Upgrade retains user settings C. 255.0. Clean install formats the drive Answer: B QUESTION NO: 401 Which of the following must be configured to allow full viewing of all menus and dialog boxes for multiple languages in Windows XP? A.255. Applications need to be reinstalled with an upgrade D.1 C. Any Time.0." . Upgrade formats the drive B. QUESTION NO: 403 A user reports that their USB device has stopped working.0.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255. 255.255.

Windows Explorer>Tools>Folder Options>View tab>Check Hide protected operating system files Answer: A QUESTION NO: 405 Answer: C QUESTION NO: 406 In which of the following does the level 1 (L1) cache reside? A. RAID D. B. seeing windows. Determine if changes have been made that could have caused the problem.actualtests.mp3 at the end of mpeg layer 3 file names in Windows XP? A.www. floating bars." . C.com 126 Ac A. Determine how long before the user is due for an upgraded system. a user has the ability to customize translucent windows called: lTe sts . aero glass.CompTIA 220-701: Practice Exam A. three-dimensional viewer. C. tua In Windows Vista Ultimate. RAM C. Answer: A QUESTION NO: 404 Which of the following should the technician use to display . BIOS B. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide protected operating system files C. CPU "Pass Any Exam.co m . Determine if any other users are affected by the problem. Any Time. D. Determine how long the user has had the problem. D. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide extensions for known file types B. B. Windows Explorer>Tools>Folder Options>View tab>Select Show hidden files and folders D.

Limited bandwidth Answer: B. Higher response time B. Establish a theory of probable cause. Which of the following is the NEXT step that the technician should take? A.www. D. Establish a plan of action to resolve the problem." . Document all issues. The user has asked that a full backup be run every day. C.C QUESTION NO: 408 Answer: D QUESTION NO: 409 A user in a SOHO is having problems with a software application. Answer: C "Pass Any Exam. Daily C. Differential D. B.com Ac tua A. Normal lTe sts A technician is asked to setup a scheduled daily backup of a specific computer using the built-in backup utility in Windows XP. The technician has validated the problem and suspects that the application needs to be reinstalled. Limited display size C. Support different resolutions D. Which of the following types of backup should the technician select? .co m 127 .CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 407 Which of the following are reasons a user will utilize an external display with a laptop? (Select TWO). To support active desktop E. Perform a backup before making any changes. Any Time. findings and solutions. Incremental B. A.actualtests.

" . Develop a plan to get the drive replaced. Document their findings and the actions taken. Call their manager and report the status of the issue. Question the user and make sure that they have not made any changes to their system recently. you need to use the DxDiag utility (DirectX Diagnostics).co m 128 . Further troubleshoot the defective drive to determine if the problem is covered by the warranty.ROM drive and has tested and found that the drive is defective. Answer: D QUESTION NO: 411 A technician has just replaced a users defective CD. Which of the following should the technician do NEXT? A. msconfig D. Answer: B QUESTION NO: 412 A home user reports they have purchased a new video game for their PC but have trouble running it. D. D.actualtests. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 410 A technician has been troubleshooting a users problem with their CD. Run a full system backup.www. The technician wants to check the DirectX version installed on the PC to ensure that it is the most current.com Ac tua lTe sts . C. dxdiag Answer: D Explanation: To test the DirectX functionality. Call their manager and report the status of the issue. Which of the following utilities should the technician run? A. B. Run a backup of the system. ipconfig C. B. Which of the following should the technician do NEXT? A. regedit B. "Pass Any Exam.ROM drive and tested that everything is working properly. A technician arrives and ensures that the users hardware and video card meet the minimum requirements of the game. C.

com 129 Ac tua lTe sts . Ntldr C. Ntbootdd.exe B. Smss. C. Any Time. Use non-technical terms. B.www. Use technical jargon. Hal.CompTIA 220-701: Practice Exam QUESTION NO: 413 Which of the following is the default page file size for Windows XP? A. Which of the following is the BEST approach to tell the customer what is going on? A. Use the proper acronyms. The size equal to the physical memory B. Use email so that everything is in writing." . 2MB Answer: C QUESTION NO: 414 Which of the following boot process files communicates hardware changes to the Windows XP operating system? A. 1.sys D. Which of the following is the BEST method to overcome the issues at hand? "Pass Any Exam.co m . QUESTION NO: 415 A technician is informing a customer about the finding of any specific computer problem. D.5 times the physical memory D. Answer: A QUESTION NO: 416 A technician goes to a client site where there are some language barrier issues.actualtests.DLL or the Hardware Abstraction Layer is responsible for the communication between the hardware and the operating system.dll Answer: D Explanation: The HAL. 4095MB C.

Call the customers scheduled that day and reschedule all the appointments to different days. Which of the following is MOST likely causing the shutdown issues? lTe sts . Power supply to the room is not great enough for both the copy machine and the computer. Inform the client the service must be rescheduled with a different technician." . Contact the customers and inform them of the change in schedule and give an appropriate time frame to make the service calls.actualtests. C.co m . C. Improper ventilation from dust buildup inside the computer. Electromagnetic interference due to the copy machine in the room. D. explain the reasoning to the client. It has been in service for four years and is located in a copier room. Go to the first scheduled appointment late. Get a language to language conversion dictionary to help understand what is being said. Restate the issues to the customer for validation.com 130 Ac tua A technician is working on a computer with periodic shutdown problems. Skip the first appointment.CompTIA 220-701: Practice Exam A. Answer: C QUESTION NO: 417 A technician is late getting to a service call first thing in the morning. B. and make the repairs as quick as possible to try to catch up on the schedule. Which of the following is the BEST course of action to take care of the appointments during that day? A. Any Time. B. C. D.www. Answer: C QUESTION NO: 419 Which of the following input/output protocols is commonly associated with the DB. RS-232 "Pass Any Exam. Power supply on the computer is going bad. Answer: C QUESTION NO: 418 A. Ask to get an interpreter to assist in the language barrier. RS-422 B. B. continue on with the rest of the day as scheduled and then try to fit in the skipped customer at the end of the day.9 port? A. D.

Enable DHCP. Use a TPM Chip.www. B. QUESTION NO: 421 How many pins does a VGA Connector have? A. More devices can be powered at one time. Enable Volume Shadow Copy. D. E. D. IEEE 1394 Answer: B QUESTION NO: 420 Which of the following will be true of the battery with 9 cells instead of 6 cells? A. 15 C. 25 D. Disable SSID broadcast." . 9 B. Disable WEP. A.co m Answer: B 131 . G. Use a MAC filtering.D. Answer: A.G "Pass Any Exam.com Ac tua lTe sts . Use WPA encryption. IEEE 1284 D. More horsepower will be provided. C. Any Time.CompTIA 220-701: Practice Exam C.actualtests. B. C. 40 Answer: B QUESTION NO: 422 Which of the following are the BEST options to secure a Wi-Fi network? (Select THREE). F. Higher electricity measured in volts. Greater duration of power availability.

Which of the following is the BEST solution? A. 20Mbps. 10Mbps. 2. 16Mbps." . 450Mbps C. "Pass Any Exam.5Mbps. B. 400Mbps Answer: A QUESTION NO: 426 Which of the following is the main difference between a worm and a virus? A.actualtests. C.www.0Mbps. Add a Bluetooth connection to all computers. Answer: C QUESTION NO: 424 Which of the following speeds are the USB 2.CompTIA 220-701: Practice Exam QUESTION NO: 423 A technician must come up with a solution to control multiple computers with a single monitor.0Mbps. A worm self-replicates. A virus does not require user interaction.5Mbps.co m A technician is asked to add a PCMCIA bus card to a laptop that will allow the laptop high-speed wireless capability. 256-bit card . 12Mbps. Add a KVM switch to thetechnicians computer. C. 360Mbps D. 16-bit card B. B. Any Time.0 data rates? A. 128-bit card D.com 132 Ac tua QUESTION NO: 425 lTe Answer: B sts A. A worm requires user interaction. Add an infrared connection to all computers. 480Mbps B. Add a USB hub to each computer. D. 2. 1. Which of the following provides the BEST solution? . 1. 32-bit card C.

Run some preliminary diagnostics tests to narrow the scope of the noise and then ask the customer about any changes made to the system. "Pass Any Exam. C. C. Stay on the current service call and arrive late on the next service call.co m . Leave the current service call to make the next service call. C. and go to the next service call. Call the next service call. apologize. apologize. Answer: B QUESTION NO: 428 Answer: B QUESTION NO: 429 A customer states that the computer is making a loud noise.actualtests. Any Time.com 133 Ac tua A. D. Which of the following is the BEST resolution for the issue? sts . A virus self-replicates. Ask the customer closed ended questions to help narrow the symptoms down and help the customer feel at ease with the technical jargon. Which of the following would be the BEST way to handle the situation? A.www. call the second customer and explain you are running late. Which of the following should the technician do FIRST upon arrival at the customer site? A. Rush to finish the job.CompTIA 220-701: Practice Exam D. B. Ask the customer detailed questions to narrow down the problem then restate the problem back to the customer to verify. B. and reschedule. B. D. after completion. this is going to make the technician late for the next service call appointment. lTe A service call is taking longer than expected for a technician. Try to hurry at the first appointment to make it to the second appointment in a timely manner. Make the first appointment and then. Call the second customer. and reschedule. Go to the second appointment because it is listed as priority and then reschedule the first." . Answer: C QUESTION NO: 427 A technician scheduled two customer service appointments at the same time without realizing.

CompTIA 220-701: Practice Exam D. Ask the customer if the technician can change the language. A technician wants to display the CPU meter on the desktop at all times on a Windows Vista workstation to narrow down the time. Tell the customer that the operating system is corrupted and must be reinstalled. C. Windows Narrator "Pass Any Exam. Call another technician who has worked with this customer in the past and inquire about any prior issues. Answer: B QUESTION NO: 431 Answer: D QUESTION NO: 432 A workstation is running slow on certain applications during the day. Windows Sidebar D. The current language on the workstation is the customers native language. Which of the following options should the technician do NEXT? A.actualtests. Windows Media Center C.co m 134 . Change the language and complete the service call. Answer: C QUESTION NO: 430 A technician is at a service call and notices that the language on the workstation is different that the technicians native language.www. RJ-11 B.com Ac tua A. B." . Any Time. Explain that the issue can not be resolved because the technician does not understand the language. Which of the following applications can be used? A. ST lTe Which of the following connectors are used on the end of a fiber cable? sts . Windows Defender B. RJ-45 C. BNC D. D.

Windows XPMedia Center D.actualtests. Windows 2000 Professional Answer: B QUESTION NO: 434 Which of the following operating systems comes with a default application to record TV using a remote? A. Which of the following is the MOST likely cause? A. Windows XP Professional Answer: B A user states that the mouse is acting erratically and moving to the right top hand corner all by itself on the laptop. Memory failure D. Pointing stick failure B. WindowsVista Ultimate C. WindowsVista Business D. LCD failure Answer: A QUESTION NO: 436 "Pass Any Exam. Windows Vista Home Premium C.co m 135 .www. Windows Vista Home Basic B. Hard drive failure C." . Any Time.com Ac QUESTION NO: 435 tua lTe sts . Windows XP Professional B.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 433 Which of the following operating systems has a default application installed to monitor the CPU meter on the desktop? A.

" . Aero Display Manager Answer: C QUESTION NO: 439 A user reports that Monday morning one of the ink jet printers in the office has a problem with images smearing on the page. Sidebar Interface C. D.www. gadgets. Task Manager B.actualtests. D. Any Time. applets. a person who go through a corporations waste to see if they can use any of the information. C. Which of the following is MOST likely the issue with the smearing print? "Pass Any Exam. User Account Control D. Answer: D QUESTION NO: 437 Windows Vista applications that run in the sidebar are know as: A. icons. The paper tray was empty this morning so they re-filled the paper tray and checked the ink levels. B. a worm that attacks multiple computers and memorizes each computers keystrokes. The printer was working fine Friday.CompTIA 220-701: Practice Exam When talking about online security a phishing attack is referring to: A.com Ac tua The feature of Windows Vista that prevents applications from running in privileged mode even when an administrator is logged is which of the following? lTe sts . a coordinated attack where several machines attempt to overwhelm a remote website with excessive traffic. B. hives. targeted email that is directed at a group of users so that it appears to be from a legitimate source.co m 136 . Answer: C QUESTION NO: 438 A. C.

the technician believes that the computers video card has failed. Spooler service needs to be restarted. Answer: C QUESTION NO: 440 Which of the following authentication technologies provides security to a corporate environment MOST commonly via the PCMCIA interface on a laptop? A. The printer drivers need to be rolled back to a previous version. Establish an alternative diagnosis. Which of the following steps should the technician take NEXT? A. Biometrics Answer: C QUESTION NO: 441 Answer: B QUESTION NO: 442 A user reports that no picture is appearing on the monitor. Wrong type of paper is being used for this printer. 800MHz processor B. Key fob C. a computer must meet which of the following hardware requirements? sts . C. B. "Pass Any Exam. Username B. Too many pages are being sent to the printer at one time. Any Time." . Question the user to determine what has caused the video card to fail. Verify that all other computer components are operating normally.co m . 128MB graphics card C. B. After speaking with the user and examining the symptoms.www. 512MB RAM tua lTe In order to install and run Windows Vista with the Aero user interface.actualtests. D. Smart cards D. D.com 137 Ac A. Replace the video card to confirm diagnosis.CompTIA 220-701: Practice Exam A. LCD monitor D. C.

Processor C. RAM D. lTe sts A user owns older software that requires 8-bit color depth in order to run properly. DOSKEY C.www. Right-click the applications shortcut and choose Properties. Select Disable Visual Themes. Right-click the applications shortcut and choose Explore. C. Case fan B.EXE D. Select Run in 256 colors. D. Without changing Windows Vistas system-wide color depth settings. Which of the following is MOST likely the issue? A." . Hard drive Answer: D "Pass Any Exam.co m 138 . which of the following will BEST fix this issue? . CONVERT. The Previous Versions tab within an application shortcuts Properties Answer: A QUESTION NO: 444 QUESTION NO: 445 A user has reported that their computer is operating very slowly and that they hear a rather loud clicking sound.actualtests. Enter the Compatibility tab and select Disable Visual Themes. The Compatibility tab within an application shortcuts Properties B. B. Any Time. Right-click the applications shortcut and choose Properties. Right-click the applications shortcut and choose Compatibility.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 443 Which of the following can be used to help solve certain functionality issues when working with older DOS or Windows applications inside of Windows Vista? A. Enter the Compatibility tab and select Run in 256 colors.com Ac Answer: A tua A.

actualtests.www. Which of the following would get the computer back to the operational state it was before the install? "Pass Any Exam.co m A technician is unable to log into a users computer after installing new hardware. Device Manager B. Debugging Mode B. Telnet D. a computer is getting stop errors. Disable Automatic Restart Answer: A QUESTION NO: 449 After installing a program. Dxdiag C.com 139 Ac A technician is working on a computer that has a virus downloaded on it. Last Known Good Configuration C. Safe Mode B.CompTIA 220-701: Practice Exam QUESTION NO: 446 A customer reports that every time Windows loads a message that one or more services failed to start is displayed. Any Time. Which of the following Advanced Startup options would BEST resolve this issue? . Last Known Good Configuration D." . but the stop errors continue. The technician gets an Access Denied message stating the process is in use every time the technician tries to remove the virus. Which of the following Advanced Mode Options should be used to start up the computer? tua QUESTION NO: 448 lTe Answer: C sts A. Which of the following should be used to troubleshoot this error? A. Active Directory Restore Mode C. Disable Automatic Restart . Debugging Mode D. Event Viewer Answer: D QUESTION NO: 447 A. The technician has uninstalled the program.

Debugging Mode B.4GHz wireless access point that drops connections. Wattage and size B. The access point is next to a speaker B. Resistance and size C.co m 140 . Which of the following would MOST likely cause the connection drops? A.actualtests. Last Known Good Configuration C. Restore Point B. Back up of the data C. Cordless phones D. Incandescent lighting "Pass Any Exam. Which of the following would need to be created prior to the installs? A. Amperage and size Answer: A QUESTION NO: 452 A technician is called in to repair a 2. Voltages and size D. Any Time. Safe Mode D." . Emergency Repair Disk (ERD) D.CompTIA 220-701: Practice Exam A.www.com Ac tua lTe sts . USB copy of startup files Answer: A QUESTION NO: 451 Which of the following is important to know when selecting a power supply? A. Electrostatic Discharge (ESD) C. Systems Restore Answer: D QUESTION NO: 450 A technician wants to be able to bring the system state back to the original condition in case of any conflicts prior to making multiple software installs on a computer.

The fastest cache that resides at the chip level.11g D. D.com 141 Ac tua lTe A. 802. Chkdsk B." . Scandisk sts . Any Time. The fastest cache that resides outside the chip level.11 standards operates at a maximum speed of 11Mbps? A. Which of the following is the MOST likely reason? "Pass Any Exam. Which of the following would BEST assist their searches? m . C. When the technician tries to delete the job.11a Answer: A QUESTION NO: 454 Answer: C QUESTION NO: 455 Which of the following BEST describes L1 cache? A. 802. Indexing D.www.actualtests. Answer: C QUESTION NO: 456 A user reports that print jobs are not printing.co A technician notices that a group of users are continuously searching their computers for the same files.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 453 Which of the following IEEE 802. 802. B. it will not delete. The largest cache that resides outside the chip level. Defrag C.11b B.11n C. The largest cache that resides at the chip level. After looking at the print queue a technician determines that a print job needs to be deleted to resolve the issue. 802.

www.co m . Answer: B QUESTION NO: 457 A user reports that the print jobs from a color inkjet printer appear fuzzy. Infrared D. D. Answer: C QUESTION NO: 458 Answer: C QUESTION NO: 459 Which of this following network types is the FASTEST? A. A technician looks at a document and observes that the text appears to be consistent in color across the entire document.com 142 Ac A. D. Power cycle the printer. Wi-Fi C. Any Time. The technician does not have the necessary permissions.actualtests. D. The job must be deleted using theprinters front panel. Run an alignment page. Which of the following is the MOST likely cause of the missing detail? lTe sts . C. Replace all of the print cartridges. tua A user reports that the output from an inkjet printer is missing some of the finer details of the print jobs being sent to it. C. The printer is set in draft mode in the printer properties. The user submitted the job as a priority. The printer does not support the font on the document. Some of the inkjets are clogged in the cartridge. B. Which of the following options would BEST help troubleshoot the problem? A. C. Once a job is submitted to the queue it cannot be removed. Send a test page to the printer. Bluetooth "Pass Any Exam. B. This printer is not capable of printing such fine details select another type of printer.CompTIA 220-701: Practice Exam A." . B. Gigabit Ethernet B.

802. WEP withshareD.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 460 Which of the following Wi-Fi network types has the HIGHEST transfer speed? A. replace the printer and then print everything that was saved.key authentication C. Save all print jobs. B. Any Time. WPA withshareD.co Which of this following wireless security options is MOST secure? m 143 . WPA2 withshareD.key authentication . WEP2 withshareD.11g Answer: A QUESTION NO: 461 Answer: B QUESTION NO: 462 A. 802.11b C.11n B.actualtests.key authentication B. Which of the following is the FIRST step the technician should take? tua lTe sts A. C. Unplug the network printer and then replace with a new printer.key authentication D. Answer: A QUESTION NO: 463 Which of the following utilities can change the startup programs? "Pass Any Exam.www. D. Delete all print jobs before replacing the printer." . 802. Notify all users before unplugging the printer. 802.com Ac A technician must replace a network printer.11a D.

After installing the hard drive which of the following must the technician do NEXT? A.actualtests. The automatically restart feature in System Failure option is on. D. Enter hard drive information manually into the BIOS.bat. Enter hard drive information manually into theNtldr file. The system does not have enough free hard drive space. Which of the following is MOST likely the cause of this problem? A. D. Any Time.co m 144 .ini C. boot." . C. sysedit B.www. B. "Pass Any Exam.ini file. format lTe Which of the following commands will partition a hard disk on a Windows XP computer? sts .com Ac tua A. Enter hard drive information manually into the Boot. C. fdisk C. The system cannot connect to the network. B. Enter hard drive information manually into the Autoexec. chkdsk D.CompTIA 220-701: Practice Exam A. msconfig D. msinfo32 Answer: C QUESTION NO: 464 A user reports that after a stop error appeared the PC started to reboot in a continuous loop. Answer: B QUESTION NO: 465 Answer: B QUESTION NO: 466 A technician has been asked to install and configure a hard drive on an older system that does not support autodetect. convert B. The hard drive is faulty and needs to be replaced.

CMOS battery is dead. Answer: B QUESTION NO: 470 "Pass Any Exam." .com 145 Ac QUESTION NO: 469 tua Answer: A lTe sts . Control Panel>Power Options>Hibernate tab B. Any Time. C. Device Manager>Computer Properties C.www. Which of the following is the MOST likely problem? A. BIOS>Power Menu>S11>Hibernate D. The technician suspects an IRQ conflict. Control Panel>Hardware>Systems>Power Management>Settings A technician has just installed Windows 2000 on a computers clean hard drive. APM is off. Start>Run>Regedit B. Hard drive is faulty. D. B. My Computer>Hardware>Settings D. In which of the following can the technician go to review the IRQ settings? A.co m . On start up the computer does not seem to boot or display a command prompt and the technician notices a series of beeps.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 467 A technician has been called to correct a problem with erratic performance of an external scanner and internal modem. BIOSis reporting a memory error. Control Panel>Hardware Devices>Settings Answer: B QUESTION NO: 468 How would a technician configure a computer to enable Hibernation? A.actualtests. Device Manager>Power Options>Check-off the Hibernate box C.

Powersupplys fan is defective. Windows Vista Home Basic B. Powersupplys fan is defective. Answer: C QUESTION NO: 471 A technician has replaced a bad power supply in a workstation. Power supply wattage is too low. The workstation does not power up properly." . Power supply is the wrong form factor. The feed roller is defective. Which of the following is the solution? A. Answer: C QUESTION NO: 473 Which of the following versions of Windows includes Windows Media Center functions? A.com Ac tua A technician has replaced a bad power supply in a workstation and now the workstation will not power up when all of the drives are connected. D. The toner cartridge is defective. Power supply is the wrong form factor.www. B. The pick-up roller is defective. The fuser unit is defective.actualtests. Power supply is the wrong voltage. Windows XP Professional C. C. Which of the following is the MOST likely cause? A. Window Vista Home Premium "Pass Any Exam. D. D. Power supply wattage is too high. Answer: A A. Any Time. Which of the following is the MOST likely cause? lTe QUESTION NO: 472 sts . B. The workstation will power up if only a single drive is connected.CompTIA 220-701: Practice Exam A customer reports that a printer is printing blank pages.co m 146 . Power supply is the wrong wattage. C. C. B.

SLI B. Lower cost B. ECC C. Error detection C.co QUESTION NO: 475 m 147 .www. DLT D. UPS B.CompTIA 220-701: Practice Exam D.com Ac tua lTe A.actualtests." . Any Time. DDR Answer: B Answer: B QUESTION NO: 476 Which of the following is a benefit of having parity on a memory device? A. WindowsVista Business Answer: C QUESTION NO: 474 Which of the following technologies corrects errors in memory devices? A. Better cooling D. Faster response time Answer: B QUESTION NO: 477 "Pass Any Exam. SLI D. DDR C. ECC sts Which of the following technologies is used in memory devices to allow it to operate at twice the normal clock rate? .

" .co m . SNMP C.actualtests. WEP keys B. QUESTION NO: 480 "Pass Any Exam. SMTP Answer: A Answer: C Explanation: To configure a wireless router to limit the access of computers that have access to the wireless router to some devices you need to use MAC filtering. SCSI Answer: D QUESTION NO: 478 Which of the following protocols can create a secure network connection across the Internet? A.com 148 Ac A.CompTIA 220-701: Practice Exam Which of the following technologies allows a user to connect multiple devices to a single port. MAC filtering D. VPN B.www. IEEE 1394 C. Any Time. The use of an SSID cannot limit access even though it is used by all the routers. but requires the last device to use a terminator? A. This method allows access to only computers that have specific MAC addresses. USB 2. SSID broadcasts C. FTP D. Parallel B. There is no IP filtering or DNS filtering.0 D. WPA keys tua Which of the following technologies allows access to a wireless access point only to those devices that have been registered using a manufacturers unique ID number? lTe QUESTION NO: 479 sts .

ESD tua Which of the following is a type of interference that can adversely affect wireless communications? lTe sts . Channel number C. Adware B. Network diagram to prevent damaging any cables "Pass Any Exam.com Ac A. IP address range Answer: B QUESTION NO: 481 Which of the following is a type of malware that tracks a users habits and displays targeted advertising or messages? A. Any Time. High temperature warnings and cautions D.CompTIA 220-701: Practice Exam Two wireless access points are located near each other. WEP key B. Hazardous chemicals or compounds C. EMI D. SSID broadcast ID D." .co m 149 . Slipping hazards or dangerous footing concerns B.hoc C. Worms D. AD. which of the following settings should be changed to prevent interference between the two devices? A.www. CRT C. Phishing Answer: A QUESTION NO: 482 Answer: A QUESTION NO: 483 Which of the following information can be found on a MSDS? A.actualtests. RFI B.

Replace communications cable. Touch pad B. Change the toner cartridges. Flash drive C. IEEE 1394 port D. Any Time. Static or ESD damage D. D." .actualtests. Voltage or shocks C.co m . B.com 150 Ac QUESTION NO: 486 tua Answer: C lTe sts . Add additional memory to the printer.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 484 When checking Device Manager on a laptop the technician notices an issue with a device labeled Human Interface Device. Check to the correct type of paper is being used. C. Which of the following is a primary safety factor when using a soldering iron? A. Heat or burns Answer: D QUESTION NO: 487 Which of the following is MOST susceptible to ESD and should be handled with caution to prevent damage? "Pass Any Exam. Which of the following is MOST likely having an issue? A.www. LCD display Answer: A QUESTION NO: 485 Which of the following should be done FIRST if a printer fails to print very large documents but prints smaller documents without issue? A. RF or wireless interference B.

UTP C. CRT monitor C. Fiber Optic Answer: A QUESTION NO: 489 A technician has connected a cable to an RJ-45 connector on the back of a computer. LCD monitor B. STP B. calendar.actualtests. Switch B. NIC D.co m 151 . because it has much lower crosstalk and interference in comparison to copper cables. Any Time." . Dial-up modem Answer: A QUESTION NO: 490 After upgrading to Vista a user notices a clock. Scanner D. RJ-11 D.www. which of the following features should they research? A. Which of the following devices is MOST likely connected to the other end of the cable? A. Fax machine C. .CompTIA 220-701: Practice Exam A. and several other items on their display. Memory chip Answer: D QUESTION NO: 488 Which of the following is surrounded by a metallic shield that prevents EMI? A. If they want to add more gadgets. BitLocker "Pass Any Exam.com Ac tua lTe sts Explanation: Fiber optic network cables can be used over longest possible distances because of their Low loss and high bandwidth properties. They can span distances of several kilometers.

Sidebar D." . Establish a theory of probable cause. Defender C.co m 152 . C. Answer: D QUESTION NO: 492 Answer: B QUESTION NO: 493 A technician arrives at a customers location and identifies a problem. The drive can be used to read data disks but Windows Media Player cannot play back DVD movies from the new drive. actions. User Account Control (UAC) Answer: C QUESTION NO: 491 A technician installs a new DVD drive into a users computer. D. The system does not have enough RAM installed. Decreased RAM lTe Which of the following is BEST used to cool down the CPU? sts . Answer: A "Pass Any Exam. D. Power supply D.com Ac tua A.actualtests. The drives device driver needs to be updated.CompTIA 220-701: Practice Exam B. Which of the following troubleshooting steps is NEXT? A. B. Document findings. Case fan B. Any Time. Establish a plan of action to resolve the problem. Ask the customer what the issue is. C. and outcomes. B.www. Which of the following is MOST likely the issue? A. The sound card is not connected properly. Heat sink C. Decoder software needs to be loaded.

C. and outcomes. mouse movement and the power light is blinking. D. B. actions. Which of the following is causing this to happen? A. D. Which of the following troubleshooting steps is NEXT? A. B. Document findings.co A technician arrives at a customers location in response to a call. The BIOS need to be updated. Document findings.www. D. Verify full functionality and implement preventative measures.com Ac tua lTe A. Answer: D QUESTION NO: 497 "Pass Any Exam." . Test the theory to determine cause. Establish a plan of action to resolve the problem and implement a solution.CompTIA 220-701: Practice Exam QUESTION NO: 494 The technician has already narrowed down the problem and developed a plan. sts . Which of the following troubleshooting steps should the technician perform FIRST? m 153 . actions. B. Verify full system functionality. The power supply has a loose connection. Ask the customer questions to identify the problem. Any Time. and outcomes. C. C. Answer: C QUESTION NO: 495 Answer: A QUESTION NO: 496 A customer has returned to the office after lunch and their laptop has become unresponsive to all key strokes.actualtests. Establish a theory of probable cause. The keyboard is faulty. The system is in hibernation mode.

Print out a test page. Fans are applied with thermal compound. D. C. The technician needs to map the drive. A. Answer: A Answer: D QUESTION NO: 500 On a Windows computer. B.www. Which of the following is MOST likely the cause for this problem? A. D. Configure the IP settings.co m 154 . Ctrl + alt + L "Pass Any Exam.heatsinks provide active cooling." . Any Time. C.com Ac A. tua A user purchased a TCP/IP laser printer.CompTIA 220-701: Practice Exam Which of the following are the main differences between a heatsink and a fan in a computer? A. Download the latest drivers from the manufacturer. B. Fans must be directly applied to the cooled component. The technician needs local administrative rights. Windows key + L C. The operating system is corrupt. The technician needs domain administrator rights.heatsinks do not. D. Answer: A QUESTION NO: 498 A technician is not able to delete a user's profile on a Windows Vista workstation. Ctrl + alt + delete then lock computer B. Fans provide passive cooling.heatsinks provide passive cooling.actualtests. Which of the following is the FIRST step to take to install the printer in their network? lTe QUESTION NO: 499 sts .heatsinks are not. B. which of the following shortcuts can lock the computer without logging off the user? (Select TWO). C. Fans provide active cooling. Configure NetBEUI settings.

Which of the following is the MOST likely cause? A. The monitor and laptop video cards are incompatible. A network card with PXE/DHCP remote boot Answer: D QUESTION NO: 502 A user reports that they have connected an external monitor to their laptop but the monitor is not displaying anything. the AC adapter for their older laptop quit working.B QUESTION NO: 501 When installing the Windows XP operating system using RIS. The function key was not pressed to toggle the video output. which of the following must be available in the computer? A. The AC adapter was inserted in the incorrect port. Windows key + alt + delete E. Any Time. "Pass Any Exam.co m 155 . Answer: C Explanation: If the display of the laptop is not working." . A CD. QUESTION NO: 503 A user reports that during a business trip to Europe. D. The video cable connecting the monitor is loose. Windows key + Alt + M Answer: A.www. A video card with at least 16MB of VRAM D. The laptop BIOS was not updated to support external video. B.actualtests. Detaching and attaching the display unit is not recommended and switching the system off and on will not be of any help. then you can try to toggle the video output function key and plug in an external monitor to the laptop. A hard drive with more than 4MB of free space B.com Ac tua lTe sts .ROM drive C. Which of the following is the MOST likely explanation? A. C.CompTIA 220-701: Practice Exam D.

Change the display resolution to a lower setting. Any Time. Toggle the function key for the video display. A Remote Desktop session has been established on laptop. instead of seeing their desktop they only see their background graphic. C. The mouse pointer software is corrupt. Adjust the refresh rate of the display to 72 Hertz.CompTIA 220-701: Practice Exam B. Answer: A QUESTION NO: 506 Which of the following encryption methods is used for files and folders in Windows XP Pro? A. The adapter was rated at 50-60 Hertz. Which of the following will correct this problem? A. B. C." . PGP D. The sensitivity of the touch pad is too high. B.actualtests. D. lTe A user reports that when they are typing. C. EFS C. CHAP II Answer: B "Pass Any Exam. Answer: D QUESTION NO: 504 A user reports that when they attach an external monitor to their laptop. Uncheck Extend my Windows Desktop in the Display Properties. The adapter was rated for 110-120 Volts.co Answer: C m 156 . Which of the following is the MOST likely cause of the problem? sts QUESTION NO: 505 .www. D. D. The laptop is near a source of EMF interference.com Ac tua A. IPSec B. The adapter was rated for 220-240 Volts. their pointer will randomly move about the screen or highlight words.

Any Time. Configure biometric authentication. D.CompTIA 220-701: Practice Exam QUESTION NO: 507 When disposing of old hard drives. Install network monitoring software and perform a trace." . Which of the following steps would shorten the startup time? A. Physically destroy the disk platters. . "Pass Any Exam. Run a full anti-virus scan. Setup user profiles. Store the drive next to a magnet for one hour. Answer: C QUESTION NO: 510 A technician has received a new PC directly from the manufacturer.com 157 Ac tua QUESTION NO: 509 lTe Answer: D sts A. they notice the system takes a long time to display the desktop. C. D. Remove the control circuit board from the drive. Encrypt all local data files. Answer: B QUESTION NO: 508 Which of the following should be performed FIRST before accessing the Internet? A. Install anti-virus software. D.www. Perform a disk defragmentation.actualtests. C. which of the following MOST reliably prevents all data from being stolen? A. B.co m Which of the following will improve the functionality of the OS immediately following a new installation? . C. After completing the initial configuration. B. B. Run the defrag command on the system. Format the drive. Install system patches.

" . Answer: D QUESTION NO: 511 A customer has purchased a laptop with a docking station. The customer can power up the laptop when using the power cord without the docking station. Remove unneeded startup applications. C. Answer: C QUESTION NO: 512 A. The laptop has an electrical short in the power supply. D. C.CompTIA 220-701: Practice Exam B. Which of the following should the technician do FIRST after the problem is resolved? A. Which of the following is MOST likely causing this? A. Defragment the hard drive. Create a restore point. D. "Pass Any Exam.B QUESTION NO: 513 A technician is troubleshooting a computer error. After initial troubleshooting. The customer is using the laptop power button instead of the docking station power button.co m . Run thechkdsk /f command on the system. Call the department management to document the issue. C. Which of the following steps should the technician take prior to installing the application? (Select TWO). B.actualtests. E. Any Time. The customer reports they cannot power on their laptop while the laptop is in the docking station even though the docking station power light is on. The laptop power cord is being used instead of the docking station power cord. Decrease the size of the paging file. Read the application release notes. Boot the computer in Safe Mode.www. The laptop battery is defective and needs to be replaced. B.com 158 Ac tua A customer calls a technician to request assistance in installing a new accounting application. They have had problems installing this application in the past. lTe sts . Launch the File and Transfer Wizard. they called the OEM and identify the problem. D. Answer: A.

com Ac tua lTe sts .CompTIA 220-701: Practice Exam B. Describe the issue at the next staff meeting. Class D Answer: C QUESTION NO: 515 Which of the following is true of L1 cache? A. Monitors sessions between two hosts C. C. Class C D. D.www. It runs faster than the processor speed. Provides a physical connection between a workstation and the network infrastructure Answer: D QUESTION NO: 517 "Pass Any Exam.co m 159 . It runs at half the processor speed. Class A B. Answer: B QUESTION NO: 514 The IP address: 192." . B. Answer: B QUESTION NO: 516 Which of the following is a function of a NIC? A. Provides a logical connection between a workstation and the network infrastructure D. Post the solution on an online tech forum.168. It runs slower than the processor speed. Assigns IP address to the workstation B.10 is an example of which of the following address classes? A. Document the issue and the applied solution.actualtests.0. D. C. It runs at processor speed. Class B C. Any Time.

A. cached website credentials and desktop preferences. A hub broadcasts all traffic to all ports.co m 160 .CompTIA 220-701: Practice Exam Which of the following protocols are routable? (Select TWO). DLC E. Which of the following should they do NEXT? "Pass Any Exam. D. Which of the following can the technician do to ensure all settings are moved to the new computer? lTe QUESTION NO: 519 sts Answer: B .com Ac tua A technician needs to provide a customer with a new computer running Windows Vista. Answer: A QUESTION NO: 520 A technician has determined that a CRT monitor is not working correctly and that it will be replaced. Useregedit to export the user data to the new system.actualtests. Hubs are limited to a bandwidth of 4Mbps.E QUESTION NO: 518 Which of the following is true of a hub versus a switch? A. B. A hub directs traffic between locally attached computers. SPX B. The customer has required all personal information be migrated to the new computer including favorites. copy the users profile from the old system to the new system. C. B. From Windows Explorer.www. D. TCP D. In the advanced settings of system properties go to the user profile settings and copy the customers profile to the new system. Use the USMT to export the data from the old system. and import it to the new system. IP Answer: C. Hubs only support TCP/IP protocols. NetBIOS C. C." . A. Any Time.

Which of the following is the BEST option to solve this issue? A. B. Dispose of the monitor according to applicable environmental regulations.com 161 Ac tua A user is unable to connect to the network via Ethernet while using their laptop on battery power. they can connect to the network. Any Time. The power management settings on their laptop are set to disable the internal NIC.www. D. C." . D. The technician copies the files to a portable hard drive and then goes back to their office to burn the disc. Answer: C QUESTION NO: 523 A technician is asked by someone from the HR department to burn some data to a DVD since they have the only available DVD burner.actualtests. While preparing the files for the disc burning. If they connect the AC adapter. B. Update the drivers for the video card. Dispose of the monitor in the trash. Lower the pointer speed in the Mouse Control Panel applet. B. Disassemble the monitor to prepare disposal of parts independently. Update the drivers for the touchpad.CompTIA 220-701: Practice Exam A. The laptops NIC needs updated drivers. The laptop is not receiving enough power from the battery so a second battery should be installed. the technician notices files that pertain to other employees. Answer: B QUESTION NO: 521 A user has an issue with phantom cursor movements on their laptop where the pointer suddenly jumps across the screen when using the built-in touchpad. The laptop is not receiving enough power from the battery so the battery should be replaced. Which of the following is the MOST likely cause? lTe sts . Discharge the CRT prior to disposal.co m . Format the hard drive and reinstall the OS. C. C. Answer: A QUESTION NO: 522 A. D. Which of the following should the technician do? "Pass Any Exam.

B. Keep the files on the portable drive and then look at them later for confidential material. Which of the following actions should be taken? A. Carry it by holding it upside down by the base.www. Organize theusers papers into file folders. Answer: A QUESTION NO: 524 A technician is visiting a users desk to work on a computer issue. Carry it with the screen closest to your body. C. C.actualtests.com Ac tua lTe sts . however. Delete the files off the portable drive once they are finished burning the disc. Any Time. Reset the password for them and inform them of their username. B. Create a new account for the user. The user is quite messy and has a lot of paper strewn about. Provide copies of the files to the people named on them. Tell the user that they will return later in the day once they have cleaned their desk. Ask the user if they mind if the technician removes the computer from the desk to fix the issue. C.CompTIA 220-701: Practice Exam A. Answer: B QUESTION NO: 526 Which of the following describes the BEST way to carry a CRT monitor? A. Carry it with the protrusion on the back facing your body. Which of the following should the technician do? A. Schedule a later time to call them back once they remember their username. Answer: B QUESTION NO: 525 A user calls the helpdesk and asks to have their password reset. providing standard permissions. Call the person that wants the disc burned andask them if they can look at the files. Report the issue to theusers manager and return the next day to work on the issue. D. C." . The technician needs to work on the issue but is distracted by the users mess. D. "Pass Any Exam. they cannot identify their username. Carry it by using both the power and video cords for stability.co m 162 . D. B. B. Follow thecompanys established guidelines to reset passwords. D.

Answer: C "Pass Any Exam. A customer reports that when the computer starts up. Any Time. Receive. C. interpret. D. B. put on hold and forward. Receive." . Attempt to replicate and verify the issue. B. it sounds like an airplane taking off. Receive. Answer: B QUESTION NO: 528 An upset caller reports that their laptop freezes constantly.www. and forward. B. Listen to callers concern without interrupting and being judgmental.actualtests. Which of the following would be the MOST effective way to respond to this call? A. D. C. Verify that the user has not made any OS changes. give first impression. D. evaluate and respond. Respond by asking the caller to slow down and repeat the concern twice. Open the case and determine the cause of the noise. Respond by informing caller to slow down and change their attitude.com Ac QUESTION NO: 529 tua Answer: B lTe sts . understand. Which of the following should be the FIRST course of action? A. Check the BIOS for temperature changes.co m 163 . C. ask for help and respond. Ask the caller to call back when they are in a better mood. put on hold. Receive. After questioning the user about any recent changes they might have made the technician realizes that this could be a symptom of multiple issues.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 527 Which of the following would be the MOST effective communication method to process a users call? A.

Ask the customer's permission to put them on hold. Upon arrival the technician realizes the error message being displayed is unfamiliar and cannot be located on any known websites. Write down error code and ask for assistance. 12 volts C. 32 volts Answer: B A technician is on the phone with a customer. Any Time. Put the customer on hold just for a few minutes. Answer: B QUESTION NO: 533 A technician is responding to a customers call. B.CompTIA 220-701: Practice Exam QUESTION NO: 530 A user reports that their computer has a bluescreen. D. Answer: D QUESTION NO: 531 Most new motherboards accept which of the following voltages? A." . B. D. C.co m . Research online forums for assistance. C. a co-worker asks the technician for assistance. 6 volts B. "Pass Any Exam.com 164 Ac tua QUESTION NO: 532 lTe sts .www. Which of the following is the BEST course of action? A. Update the OS with the most recent patches. Forward the customer to another technician. Which of the following is the BEST course of action? A. 24 volts D. The technician receives another incoming call from the technician's friend. Avoid the incoming call and call back later. Which of the following is the BEST course of action? A. At the same time. Forward the customer to another technician in order to listen to the co-worker.actualtests. Email the manufacturer with the details of the issue.

Which of the following troubleshooting steps should the technician take NEXT? A. Contact the user to determine if any recent changes have been made to the computer.com Ac tua lTe sts . Replace the workstations NIC. Replace RAM modules and verify that all other system components are operating properly. B. Answer: B QUESTION NO: 535 A technician has been dispatched to investigate a report that a clients workstation can no longer access the network. Put the customer on hold just for a few minutes and assist the co-worker. D. however. disabling the firewall did not help the issue. Use Windows Recovery Console to perform a repair installation of Windows. the technician believes that firewall settings may be the cause. Ask the customer's permission to put them on hold and politely ask the co-worker to wait.CompTIA 220-701: Practice Exam B. Which of the following troubleshooting steps should the technician perform FIRST? A." . Answer: B Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. Replace the motherboard and perform a system restore. Ask the customer's permission to put them on hold and tell the co-worker a temporary solution to their issue. Any Time. Formulate another theory as to what might be causing the problem. C. C. Document that disabling the firewall did not solve the issue and call another technician for assistance.www.co m 165 . D. Answer: D "Pass Any Exam. Reinstall the firewall software. After speaking with the user. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer.actualtests. QUESTION NO: 534 A user emails to report that their computer is experiencing a bluescreen error. D. C. B.

www.actualtests. Install anti-spyware and run an initial scan." . who reports that inappropriate content began showing up on its own and that they have recently been experiencing a problem with pop-up windows. Which of the following can the technician recommend? m QUESTION NO: 537 166 . Answer: D Answer: A While troubleshooting a problem on a users computer. C. Ignore the content and complete the repair. Report theusers story to management and wait for further instructions. The technician speaks with the user.co A user reports that their computer has been rebooting unexpectedly several times per day ever since a construction project began across the street. a technician discovers content which they believe may be illegal. D. B. Which of the following should the technician do NEXT? A. Any Time. C. C. D. Delete all the illegal content from the user's computer.com Ac QUESTION NO: 538 tua lTe A. Insist that the user immediately delete the content. Which of the following describes the BEST course of action? A. B. Perform a virus scan and evaluate the results. B.CompTIA 220-701: Practice Exam QUESTION NO: 536 A technician is dispatched to investigate claims that a user is accessing inappropriate content at work. Plug the computer into a different power outlet. sts . Answer: B QUESTION NO: 539 "Pass Any Exam. Use a surge protector. Establish a theory as to what caused the changes to the computer. Report the situation to the appropriate authorities. Use an uninterruptible power supply (UPS). Use a signal attenuator. D.

For backup purposes and with thecustomers permission. A corrupt software driver B. It is not appropriate unless the content is public knowledge. Answer: D QUESTION NO: 540 An IT service provider receives laptops from many different customers. resulting in the need for continuity chips in otherwise unused slots? lTe sts .www." . Which of the following is the BEST course of action? A. B. random characters? A. Any Time. Confiscate the co-workers personal storage media. When is it appropriate to make copies of a customers confidential data? A. C. B. It is never appropriate to copy acustomers data. For backup purposes and if the technician deems it necessary. Notify the customer about their stolen data. from computers which are in for repair. DRAM D. D.CompTIA 220-701: Practice Exam A technician notices co-workers copying files onto their personal storage media. C. Ignore the situation so as to avoid workplace conflict.com Ac tua Which of the following RAM types requires that all available memory slots be filled. DDR3 B. A low toner cartridge "Pass Any Exam. Excessive humidity C. Answer: C QUESTION NO: 541 A. Report the situation to appropriate authorities. RDRAM C. SRAM Answer: B QUESTION NO: 542 Which of the following can cause a printer to output nonsensical. D.actualtests.co m 167 .

WAP D. Answer: D Explanation: You can use the Windows XP operating system because it has a built-in Remote Assistance application. Windows XP Home Edition. HTTP Answer: A "Pass Any Exam.www. which of the following hardware components needs to be installed? sts . TV tuner card C.actualtests. KVM switch B. An invalid IP address Answer: A QUESTION NO: 543 All of the following operating systems will allow users to connect to a domain EXCEPT: A. Windows 2000." .co m 168 . HTTPS C. Docking station D. Any Time. QUESTION NO: 544 Answer: B QUESTION NO: 545 Which of the following protocols is used to encrypt data on a wireless network? A. WEP B. WindowsVista Ultimate. B.com Ac tua A. Windows XP Professional. C.CompTIA 220-701: Practice Exam D. Video capture card lTe If using Windows Media Center. D.

co m . Any Time. L2 cache B. QUESTION NO: 549 A users laptop has a built-in wireless NIC and cannot see the network. Although Windows XP lets you format only up to 32GB but can read larger volumes. 16GB B. Processor D. HTTPS Answer: C QUESTION NO: 547 The users operating system is not keeping the correct time after a system powers down. Which of the following is the FIRST course of action to take on the laptop? "Pass Any Exam. WAP C.CompTIA 220-701: Practice Exam QUESTION NO: 546 Which of the following protocols makes a wireless network secure? A. 1024GB D.com 169 Ac tua lTe sts . CMOS battery C. 2048GB Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. Which of the following components should the technician replace? A. SFTP B.actualtests. WPA D. System clock Answer: B QUESTION NO: 548 Which of the following is the maximum partition size of the FAT32 file system? A.www." . 32GB C.

C. 80 B. Check to see if wireless is turned on. Check the software for a complete install. Any Time. A.www. I/O address ranges E.co m 170 ." . D. Active Answer: D QUESTION NO: 552 By default. Devices by type B.D QUESTION NO: 551 Which of the following cooling methods forces air over the components by using a fan? A.C. Check the wireless card to be sure it is seated correctly. Heatsink B. Liquid D. 3389 Answer: D "Pass Any Exam. Mapped network drives F. Explanation of error codes Answer: A. Check the wireless card for antenna connections. 2335 D. RAM capacity C.actualtests. 110 C. Answer: D QUESTION NO: 550 Which of the following is information found in the Device Manager? (Select THREE).CompTIA 220-701: Practice Exam A. Passive C. B.com Ac tua lTe sts . which of the following ports is used for Remote Desktop (RDP)? A. Hidden devices D.

Bluetooth Answer: A QUESTION NO: 556 Which of the following boot options allows the technician to boot the PC in a non-GUI environment? "Pass Any Exam. Wireless card C.com Ac tua QUESTION NO: 555 lTe sts . Capture D." .www. Graphics accelerator Answer: B Which of the following cards allows communications from the Internet to the computer by using Ethernet cable? A. by default. TV tuner C.CompTIA 220-701: Practice Exam QUESTION NO: 553 Which of the following port numbers. 23 B.actualtests. 80 D. NIC B. 25 C. is used for Telnet? A. Multimedia B. Any Time.co m 171 . 8080 Answer: A QUESTION NO: 554 Which of the following adapter cards is used for displaying over the air video broadcasts? A. SATA D.

Last Know Good Configuration D. WAN B. Which of the following would be the BEST recommendation to the customer? A." . The customer has called a technician to propose the minimum cost of networking these computers for file and printer sharing. HTTP C. Safe Mode with Networking Answer: A QUESTION NO: 557 Which of the following network types provides a secure connection to a private network over the Internet? A. Bridge B.co m . Firmware D. Chipset tua lTe A technician receives a call from a client requesting that a faster CPU be installed into their PC. Memory C.com 172 Ac A.CompTIA 220-701: Practice Exam A. Operating system B. Any Time.actualtests. Enable Boot Logging C. Router C. Which of the following must the technician update? sts . The technician has determined this can be done. Safe Mode with Command Prompt B. Crossover cable "Pass Any Exam. but the motherboard needs an update. TELNET Answer: C QUESTION NO: 558 Answer: C QUESTION NO: 559 A customer has two computers with NICs installed. VPN D.www.

C. QUESTION NO: 561 Answer: D QUESTION NO: 562 When setting up security for a wireless home network.co m Answer: A 173 . Charge the customer to back up the data first and ask if the customer would like the drive physically destroyed. Unplug the device from the computer. D. B.CompTIA 220-701: Practice Exam D. B. try and keep the same password so the customer can always remember it. C. try not to use numbers in the password. Send the drive to a data recovery company. tua lTe sts A technician replaces a customers hard drive and the customer wants the drive thrown away. D. a technician should advise the customer to: A. Use the Safely Remove Hardware icon in the Control Panel. Advise the customer the data may be retrievable and ask if the customer would like the drive physically destroyed. Use the Safely Remove Hardware icon in the System Tray. Advise the customer that they can throw it in the trash but that the technician is not responsible for any stolen data. use their telephone number as the WEP key. change the password frequently.com Ac A. Answer: A "Pass Any Exam.actualtests. Turn off the power to the USB device first then the computer. D. Any Time. Which of the following should the technician do? . B." . Switch Answer: C QUESTION NO: 560 Which of the following should a technician do in order to remove a USB storage device in Windows 2000? A. C.www.

and select folder.CompTIA 220-701: Practice Exam QUESTION NO: 563 A quick method to create a new folder on the desktop using Windows XP is to: A.www." . Answer: A QUESTION NO: 564 Which of the following is a benefit to hyper-threading? A. The monitor driver version C.com Ac tua QUESTION NO: 565 lTe sts . Improved performance B. Improved video game performance Answer: A A user is experiencing eye strain while using an external CRT display attached to the laptop docking station. If the monitor has been degaussed recently B. Which of the following options is the FIRST step in successfully booting the computer? "Pass Any Exam. Improved registry settings D. create the folder on a flash drive and then click and drag the new folder to the desktop. rightclick on the desktop. select new. create the folder in My Documents then click and drag the new folder to the desktop. Which of the following is the FIRST item to check? A. The refresh rate for the external display Answer: D QUESTION NO: 566 A user states the computer will not start up after they changed the display settings on the desktop computer with Windows XP.co m 174 . C. Any Time. Improved security features C. B. D. The power to the external displays docking station D. use the run command and type folder.actualtests.

Which of the following is the FIRST action the technician should take? lTe sts . Have the user check external drives for media. C. Boot the unit in Safe Mode by pressing F8. The technician tries to boot the computer with the Windows CD in the drive. B. Have the user power off for five minutes then restart the system. When WindowsStarts. "Pass Any Exam. D. website that does not require a password to log in. C. press F8 and select Safe Boot. however. When Windowsstarts. Boot into setup/BIOS and check the Graphics options. the computer boots off the installed operating system on the hard drive. Boot the unit in Safe Mode by pressing Ctrl/Esc. D. Which of the following is the FIRST step the technician should take? A. popup advertisement that has been blocked. D. B. The technician explains this is a: A.CompTIA 220-701: Practice Exam A. Boot into BIOS/Setup and change the boot sequence. B. Boot the unit in Safe Mode by pressing F5." .www. press F8 and select Last Known good configuration. tua A technician wants to reinstall Windows operating system on a notebook computer. Run a check disk operation on the hard drive. C. Boot into BIOS and check the hard drive status.co m . B. Boot into BIOS/Setup and update the BIOS. Answer: C QUESTION NO: 568 Answer: D QUESTION NO: 569 A user stops a technician and asks what the HTTPS indicates in the address bar of the browser. C. Any Time. Answer: B QUESTION NO: 567 A user reports a Non-system disk error in a computer after a brief power outage at work.com 175 Ac A. website where cookies are required.actualtests.

Answer: C "Pass Any Exam. Remove the battery and run the laptop on the external power supply.actualtests. lTe sts A technician is requested to determine why a laptop occasionally reports an over temperature warning. secure website. Check to see if the monitor and computer are powered by a UPS. C. Ask the customer what is occurring when the display is lost. Ask the customer how the laptop is being used when it reports the error. Set the printer to DHCP. Unplug and then re-connect all cabling to the components. B.1. Check the System Event log for over temperature entries.0. D. Set the IP address to match the gateway address. C. B. Which of the following is the BEST recommendation that a technician could make when configuring the printer? A. Which of the following is the BEST course of action to take? . D.co m Answer: A 176 .com Ac tua A. Any Time. Update or reinstall the display driver. The report from the previous technician indicates the monitor was replaced with a new monitor of the same model. C. Configure the printers IP to 127. Answer: D QUESTION NO: 570 A customer wants to add a network printer to a home network. D. Run the computer until the error occurs then find where the source of the heat is." .www. Which of the following would be the NEXT troubleshooting step? A. B.CompTIA 220-701: Practice Exam D. QUESTION NO: 571 Answer: B QUESTION NO: 572 A technician is called back to a customers desk due to a reoccurring loss of the monitor display.0. Enable print sharing from the main computer.

The technician knows the print server had maintenance done over the weekend that included driver updates. C. replace the network card in the printer. check the printer properties on the server. Answer: B QUESTION NO: 576 "Pass Any Exam. power off the printer. Check the quick setup guide for BIOS settings." . B. B.CompTIA 220-701: Practice Exam QUESTION NO: 573 A technician arrives at the desk to find the monitor has power but no display and the power light on the computer blinks five times. C. The technician arrives and finds the printer is online but there are not any lights on the network card. Which of the following is the BEST course of action to determine the cause? A. Answer: B QUESTION NO: 574 A customer reports the printer has an error message showing on the display and the printer is not printing any of the jobs in the queue. C. cycle the power on the printer and observe the boot process. Consult the maintenance manual for the error code. pauses and then repeats. have each user remove and re-install the printer to update the driver.com Ac tua lTe sts .www. flash the firmware on the printer to match the new driver. The NEXT action would be to: A. D.co m 177 . The NEXT step to evaluate the problem is to: A. Remove the power and check the position of the jumpers on the motherboard. power cycle the printer to update the driver. Any Time. have the customer clear the print queue and reboot. check the printer for paper jams in the path. D. Replace the video card because there is no display.actualtests. but only in monochrome. D. Answer: C QUESTION NO: 575 Multiple users report that the network color printer is not printing in color. B.

Sleep D.CompTIA 220-701: Practice Exam Which of the following power saving modes in Windows XP uses hard disk space to store active memory? A. Which of the following Windows services is not starting during boot? A. WEP C. WPA encryption D. Standby B. Password authentication B. Shutdown Answer: B QUESTION NO: 577 A client asks a technician to configure their laptops fingerprint scanner for use. Biometric authentication Answer: D QUESTION NO: 578 A. WPA D.co m 178 . WPA2 B.com Ac tua Which of the following wireless networking encryption technologies is MOST recommended for its level of high security and reliability? lTe sts .www." . Computer Browser "Pass Any Exam.actualtests.AES Answer: A QUESTION NO: 579 A Windows XP computer consistently shows no printers installed under the Printers & Faxes area and an error referring to a service failure displays on each restart. Smart card authentication C. Which of the following security technologies is this considered? A. Hibernation C. WPA. Any Time.

The technician on call determines that the PC is powered on and is not in standby mode. Print Spooler D. check the video cable from the monitor to the PC.CompTIA 220-701: Practice Exam B." .www.com 179 Ac tua Which of the following chipsets is responsible for controlling the data flow between the hard drive and the processor? lTe sts . try turning the monitor on/off. Northbridge Answer: A QUESTION NO: 582 Which of the following chipsets is responsible for controlling the data flow between a PATA optical drive and the processor? A. Reseat the video card. Northbridge B.co m . Answer: C QUESTION NO: 581 A. Which of the following steps should the technician recommend the user take in order to resolve the problem? A. DMA controller D. Any Time. Turn the monitor on/off.actualtests. C. IPSec Services Answer: C QUESTION NO: 580 A user calls to report a completely blank screen on their PC. BIOS C. Add Hardware Wizard C. reseat the video card in the PC. reseat the video card. check the power cable on the monitor. BIOS "Pass Any Exam. try turning the monitor on/off. Check the video cable from the monitor to the PC. check the video cable from the monitor to the PC. D. B. check the power cable on the monitor. Turn the monitor on/off. Southbridge B.

DMA controller Answer: B QUESTION NO: 585 A desktop computer is not responding when the power button is pressed. The technician has checked the power cord and finds it is properly connected to the computer and to the power outlet. B. DMA controller Answer: C QUESTION NO: 583 Which of the following chipsets is responsible for controlling the data flow between the RAM and the processor? A.co m 180 . Any Time. Northbridge B. Southbridge D. Check the power supply for voltage output.www. Northbridge B. Answer: A "Pass Any Exam. CMOS D. D. C. DMA controller C.CompTIA 220-701: Practice Exam C.actualtests. Southbridge C. Which of the following is the NEXT troubleshooting step the technician should take? A. BIOS D. Check the power outlet to verify it is supplying power. Southbridge Answer: A QUESTION NO: 584 Which of the following chipsets is responsible for controlling the data flow between the peripheral devices and the processor? A.com Ac tua lTe sts . Replace the power button. Verify that the power button is plugged into the motherboard." .

actualtests." . 775 C. Bitlocker Answer: C QUESTION NO: 587 Which of the following socket types utilizes a zero insertion force (ZIF) connector? A. Biometric password B. D. B. C. The printer has a faulty NIC. Answer: A QUESTION NO: 589 Which of the following architectures are designed for multi-threaded applications? (Select TWO). The printer is no longer the users default printer. 959 D. It was working fine yesterday. Any Time. The technician can ping the users workstation and the printer. The technician can also print a test page from another workstation. Case open switch D.CompTIA 220-701: Practice Exam QUESTION NO: 586 Which of the following demonstrates a physical method of intrusion detection? A. "Pass Any Exam. Slot A Answer: A A. Which of the following is the MOST likely cause of the problem? tua QUESTION NO: 588 lTe sts .com Ac A user reports that they are suddenly unable to print to a network printer.co m 181 . 478 B. Port triggering C. The printer has corrupt drivers.www. Theusers workstation has a faulty NIC.

Update the network device drivers. Assign a password complexity policy. DDR2 E. Any Time. Turn on Automatic Updates.CompTIA 220-701: Practice Exam A. Which of the following should be selected to BEST meet the user's needs? A.www. SODIMM D. Inform the customer of how long it might take to resolve the problem.E QUESTION NO: 590 When troubleshooting an issue with a customer. Answer: D QUESTION NO: 591 A technician is asked to connect a Windows XP SP3 computer to the Internet. Unplug the PC and put on an anti-static wrist strap. Which of the following is a best practice? A. Multi-core B. C. Update the virus definitions and start a scan for viruses. Which of the following is the FIRST thing the technician should do? A. B. "Pass Any Exam. C." . Dual-core Answer: A. B. PCI express C. Set automatic updates to download only. Verify when the last time the computer was working correctly was.co m .actualtests. C.com 182 Ac tua lTe sts . they do not want the updates to interfere while they are working. however. Answer: A QUESTION NO: 592 A user wants their computer to automatically receive updates from Microsoft. Update the antivirus definitions. Disable all file shares. B. Turn off the firewall. D. D.

D. Username/password B.CompTIA 220-701: Practice Exam D. Check the domain print server. Which of the following file systems should the technician select? A.actualtests.com Ac tua A. WPA D.co m 183 ." . FAT16 B. Answer: A QUESTION NO: 593 Which of the following is an example of biometric security? A. NTFS D. B. Check the network connections. HPFS C. Fingerprint scanner C. Set automatic updates to download and install. Check the print queue.www. lTe Several users report their print jobs did not print to the local shared printer. MAC filtering Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. Any Time. Check power on theusers laptops. Which of the following is the FIRST thing a technician should check? sts . QUESTION NO: 594 Answer: B QUESTION NO: 595 A technician needs to configure Windows XP computers with the file system that will allow the addition of secure files to all users desktops. C. FAT32 "Pass Any Exam.

Check the boot order in the BIOS." . Motherboard settings B.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 596 A user's computer does not boot. Task Manager B. Backup Manager C.com 184 Ac QUESTION NO: 598 tua lTe sts . Any Time. The problem is related to large files being deleted. a technician notices that the software hangs during the hardware detection phase. BIOS settings Answer: D QUESTION NO: 597 While installing Windows XP. D. Check the disk for scratches. Where should the technician make the necessary boot order changes? A. The technician needs to change the computers settings to boot from a recovery CD. Firmware settings C. Check for incompatible hardware. Jumper settings D. C.co m .actualtests. Check the CMOS battery.www. Application Manager Answer: C QUESTION NO: 599 "Pass Any Exam. Answer: A After several months users report that their computer runs slower. B. Task Scheduler Wizard D. Which of the following utilities will allow a technician to trigger defrag to run when the user logs off? A. How should the technician troubleshoot this issue? A.

Which of the following is the BEST solution to locate the correct drivers? A. Check the USB port. Check the manufacturer's website.actualtests. Check the printers BIOS. Any Time. Add Hardware Wizard.CompTIA 220-701: Practice Exam How can a technician determine the amount of memory in a computer running Windows XP? A. AT C. A cable modem D. select Properties D.www. B. select Properties C. Right-click My Computer icon. Right-click My Network icon. ATX B. select Properties Answer: B QUESTION NO: 600 A technician installs a new printer to a local computer and needs to install the drivers. D.co m 185 . A network interface card B. C. A T-1 connection tua Which of the following adapter cards is used to access the Internet through a telephone line? lTe sts . select Properties B. PC/XT "Pass Any Exam." . Answer: B QUESTION NO: 601 Answer: B QUESTION NO: 602 Which of the following power supply standards was developed to provide a better way to plug into the motherboard? A. The installation CD is not available. Right-click Start menu. Right-click System Tray.com Ac A. An asynchronous modem C.

NTP B. NNTP B." .actualtests. SMTP D. where would a technician go in Windows to print out a test page? A. Any Time. TELNET C. PPTP C. ACL Answer: A QUESTION NO: 603 When a job fails to print. HTTP Answer: C QUESTION NO: 605 Which of the following protocols are commonly used for Windows Remote Desktop? A.com 186 Ac tua lTe sts . From theprinters drivers B.CompTIA 220-701: Practice Exam D.www. From the administrative tools applet Answer: C Which of the following ports are commonly used for outgoing email? A. RDP D. Manually on the printer C.co QUESTION NO: 604 m . LDAP Answer: C QUESTION NO: 606 Which of the following transmission types allows for a NIC to send and receive data simultaneously? "Pass Any Exam. From the printer properties page D.

co m 187 . Switch Answer: D QUESTION NO: 608 Answer: C QUESTION NO: 609 Which of the following network devices interconnects workstations and broadcasts the data that is being transmitted? A. Port forwarding Answer: C QUESTION NO: 607 Which of the following network devices helps prevent data collision by not allowing data to be broadcast? A. Switch B.www. Router D. Modem lTe Which of the following network devices interconnects networks together? sts .com Ac tua A." . Any Time. Switch B.CompTIA 220-701: Practice Exam A.actualtests. Full duplex D. Modem C. Router D. Hub C. Half duplex B. Modem C. Hub Answer: D "Pass Any Exam. Port mirroring C. Hub B. Bridge D.

Laser printers melt the image onto the page. while laser printers can be harmful to the environment. The power supply D. D. D.CompTIA 220-701: Practice Exam QUESTION NO: 610 Which of the following is a difference between a local printer and a network printer? A. Ink jet printers are safe for the environment. Local printers are situated in a common area shared by one department in the same office while network printers are always installed in enterprise environments where there are several offices in different buildings sharing the device." . C. while an inkjet printer sprays the image on the page. and impact printer? A. Answer: C QUESTION NO: 611 Which of the following is the difference between a laser printer and an inkjet printer? A. thermal. while the inkjet printer can only use ink cartridges. while an inkjet printer fuses the image to the page.actualtests. Network printers can be connected directly to a network while a local printer is connected directly to ausers computer. C. The control panel C. inkjet.www.com Ac Answer: D tua lTe sts . A maximum of two computers can share a local printer verses unlimited users can share a network printer.co m 188 . A local printer has a small footprint and cost less money than a network printer that has a large footprint. QUESTION NO: 612 Which of the following components is a distinguishing characteristic of a laser. Laser printers use toner. The writing element B. B. Any Time. Laser printers fuse the image to the page. B. The interface Answer: A "Pass Any Exam.

www. C. which of the following provides the MOST room for effective cooling? A. but the printer does not print the job." . D. ATX C.CompTIA 220-701: Practice Exam QUESTION NO: 613 A customer reports that while attempting to print a document it seems to queue up fine.co m Compliance regulations regarding data sensitivity are primarily created to protect the: . The application used to create the document is incompatible with the printer. B. C.com 189 Ac tua lTe sts A. Printer configuration is incorrect. person who would be directly affected in the case of a breach. Outdated or corrupt print driver. . A print job is waiting in the print queue.actualtests. 640 x 480 B. 800 x 600 "Pass Any Exam. B. BTX B. which of the following is the minimum default resolution setting that Windows XP supports? A. Answer: C QUESTION NO: 614 Answer: C QUESTION NO: 615 In regards to computer case form factors. customer's personal files and professional data. NLX D. Any Time. Micro ATX Answer: A QUESTION NO: 616 In terms of screen resolution. Which of the following may be the cause? A. D. company's intellectual property and proprietary information. equipment from abuse and misuse.

optical drive. 1280 x 920 Answer: A Explanation: 640 x 480 is the standard resolution of VGA technology. SATA hard drive Answer: D QUESTION NO: 619 The RAID level on a computer system refers to: A. B." . Answer: A "Pass Any Exam. Answer: C QUESTION NO: 618 Which of the following is a primary storage device? A.co m 190 . number of installed hard drives. D. QUESTION NO: 617 A CD drive is a type of: A. how data is distributed between multiple drives. CGA's resolution was 320 x 200 . the back up tape drive configuration.www. and SVGA resolution is 800 x 600. SODIMM D. EGA's was 640 x 350. the number of partitions across multiple hard drives. DVD/RW drive B. 800 x 640 D.com Ac tua lTe sts . hot swappable drive.actualtests. D. network drive. B. C. SD flash drive C. C. solid state drive. Any Time.CompTIA 220-701: Practice Exam C.

tua On a desktop computer. PS/2 port Answer: D QUESTION NO: 621 When purchasing an extra AC adapter for a notebook computer. Any Time.co m .www. D. C.actualtests. Thermal grease between the fan and theheatsink B. upgrading the power supply from a 200 watt power supply to a 400 watt ATX power supply results in which of the following? lTe sts . AGP slot D. IDE drive C. D. B. C. equal or greater than the original power supply wattage." . equivalent to the original power supply wattage. The addition of 3. Thermal grease between the processor and theheatsink "Pass Any Exam. it is important for the output to be: A. Automatic voltage detection between 110 and 220 voltage is provided. DIMM chip B. Two processors installed on the motherboard D. Automatic integrated surge protection is provided through the upgrade. Thermal grease between the processor and the fan C.CompTIA 220-701: Practice Exam QUESTION NO: 620 Which of the following would be an example of an I/O interface? A.com 191 Ac A. Answer: A QUESTION NO: 622 Answer: A QUESTION NO: 623 For a computer's core 2 processor to work properly. B.3 volts of power to the computer. equal or lesser than the original power supply wattage. auto sensing from 100 to 240 Volts. The computer can run faster because of the larger power source. it must have which of the following? A.

A 64-bit capable processor Answer: D QUESTION NO: 625 The DDR2 memory on a computer has failed. The computer will not pass POST. Answer: A When installing a barcode scanner on a computer. C. Hyper-threading technology D. Answer: A QUESTION NO: 627 Which of the following is the purpose of a docking station for a laptop? (Select TWO). "Pass Any Exam. B. which of the following should occur? A. D. D. B. The barcode scanner should be set up in the computers BIOS. The flatbed scanner must be removed. The computer will overheat. The scanner must be configured to read the code(s) desired.co m 192 . Double the clock speed on a 32-bit processor B.actualtests. Hyper-V technology C. C. Which of the following statements is MOST likely true? A.www. The scanner must be installed between the PS2 mouse and the computer." .com Ac QUESTION NO: 626 tua lTe sts . the computer must be equipped with which of the following? A. The OS will have to be reinstalled. Any Time.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 624 To run a Microsoft Windows 64-bit OS. The memory speed will decrease.

CPU B. The CRT display has failed. D. Impact B. To provide additional software security to the laptop D.CompTIA 220-701: Practice Exam A. Windows has a corrupt boot. Which of the following is the possible cause? (Select TWO). A PCI card is not correctly seated.co m . To allow additional power to be available to the laptop when docked C. Hard drive "Pass Any Exam. Cooling fan C.actualtests. sts . Which of the following could be contributing to the noise? (Select TWO). To allow peripheral devices such as a monitor to remain attached B. tua lTe The customer reports after the computer was upgraded the screen is blank and the computer beeps several times then stops responding.www. To provide additional USB ports for the laptop E. B. The power supply is not connected to the system board. A. Duplex C. To allow LAN/WAN switching Answer: A." . Inkjet D. Any Time.ini file.D QUESTION NO: 628 Which of the following printer types is BEST suited to a multipart form? A.com 193 Ac A. C.B QUESTION NO: 630 The user states the desktop computer is very noisy. E. Laser Answer: A QUESTION NO: 629 Answer: A. A memory chip is defective.

Boot from LAN. Which of the following technologies is capable of this functionality? A." . B. Boot in Safe Mode. the owner would probably not want to be bothered during the work day. Boot from Emergency Boot Disk.actualtests. QUESTION NO: 632 A. Document the work done at the firm. leave a copy for the company owner. D. B.co m Answer: B . Memory chip Answer: B. but the owner of the company left specific instructions that they wanted to be notified post-repair of the status of the systems.www. Answer: D QUESTION NO: 633 A customer would like to build a Media Center PC for their home theater. Document the work done at the firm. Boot to Last known Good Configuration.com 194 Ac tua lTe An onsite technician is assigned to a small business for some emergency repair work.CompTIA 220-701: Practice Exam D. ask one of the assistants at the company to contact the owner. C. and due to space constraints. C. Document the work done at the firm and leave the company owner a voicemail. and personally contact the owner to update on the status of the repairs.C QUESTION NO: 631 Which of the following boot methods results in the MINIMUM device drivers being loaded? A. relaying details of the repair to save the technician time. DVI-D "Pass Any Exam. Motherboard E. Which of the following would be the BEST course of action for the technician to take? sts . Any Time. D. asks to have a single-connection that will carry video and audio to and from the PC. Call and/or email the owner the status of the repair and answer any remaining questions they might have. The repairs go as planned.

which of the following is true? A." .actualtests. PC card 7. HDMI Answer: D Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 634 Which of the following is the purpose of a heatsink in a PC's CPU? A.www. Answer: B QUESTION NO: 636 In order to effectively use dual-channel functionality in modern DDR/DDR2/DDR3 memory. DVI-I C. The motherboard jumpers need to be properly configured.co m 195 . Keep the power supply within acceptable temperature ranges.CompTIA 220-701: Practice Exam B. Express card C. D.1 D. PC card 8. B. Memory has to be installed in same speed and size modules. B. in marked matching slots. "Pass Any Exam.2 tua Which of the following is the FASTEST external expansion card standard that a customer could find for a laptop? lTe QUESTION NO: 635 sts Answer: B . Keep thenorthbridge chip within acceptable temperature ranges. Mini-PCI card B. C. Keep the hard drive within acceptable temperature ranges. VGA D. Memory has to be installed in matching pairs. using chips equal to or larger than 1GB in size. Any Time. C.com Ac A. Keep the processor within acceptable temperature ranges.

Coaxial C. Fractional T1 C.co m Answer: A 196 . Any Time.CompTIA 220-701: Practice Exam D. Satellite D. D. the company is being forced to run the lines along power wiring and overhead lighting. WiMAX B.actualtests." . Which of the following would be the MOST cost effective cable to choose? A. 56K dial-up sts Which of the following broadband connections provides the LEAST amount of latency? . QUESTION NO: 638 Answer: B QUESTION NO: 639 A small business is looking to run new cabling for their upgraded network. Due to limited ability to conceal cabling within walls. C. using at least five passes. B. Run a high powered magnet over the drive several times.www. STP Answer: D "Pass Any Exam.com Ac tua lTe A. Memory has to be installed in marked matching slots. Answer: A QUESTION NO: 637 Which of the following methods would be the BEST way to effectively destroy highly sensitive data from a hard disk? A. Reformat the hard drive. UTP B. Fiber D. Use Windows built-in Disk Management utility and format the disk. Use a multi-pass third party formatting utility.

C QUESTION NO: 642 A. Any Time. Event Viewer Answer: D QUESTION NO: 641 A SOHO user wants to utilize computers with volume shadow copy to be able to recover accidentally deleted documents.www.co m . WindowsVista Business D. Windows Vista Home Premium Answer: A. One B. WindowsVista Ultimate B. A." . Five Answer: A QUESTION NO: 643 A laser printer uses which of the following consumables? A. Four D. Security Center B.actualtests. Windows 2000 Pro C. Which of the following operating systems currently include this functionality? (Select TWO).com 197 Ac A wireless network broadcasted from a SOHO WIFI single band router can have a maximum of how many SSIDs associated with it? tua lTe sts . Fuser "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 640 Which of the following utilities would be the BEST place to check for installation problems? A. Windows XP Professional E. Device Manager C. Windows Defender D. Two C.

Any Time.5 C. regedit D. ping t 172.www. Full duplex C. 10Mb D.16." .122.actualtests. ping f 189. dir Answer: C Explanation: The two commands that you can use to edit the system registry in a Windows 2000 (or Windows XP/Vista) computer are regedit or regedt32 (no i ) . msconfig B. Ribbon C.5 D. by design. "Pass Any Exam.CompTIA 220-701: Practice Exam B. Toner D. 100Mb B.11 B.18. Liquid ink Answer: C QUESTION NO: 644 Network hubs. ping a 192. can run at which of the following modes? A.com 198 Ac tua lTe sts .68. ping v 10.168.1. edit C. Half duplex Answer: D QUESTION NO: 645 Which of the following commands will return the hostname of a specific device? A.co m .10.7 Answer: C QUESTION NO: 646 Which of the following commands is used to open an editor to adjust the Windows database? A.0.

MSTSC D. The physical printer online light is lit. Any Time. PERFMON B. The PC BIOS does not support the new RAM size. The RAM has been inserted backwards in their slots.ini file. Which of the following choices is MOST likely the cause? tua lTe sts A. MSCONFIG was used to execute the system. no errors are reported and the data cable is connected. MSCONFIG was used to execute the win.ini file. D. MSIEXEC . Answer: B QUESTION NO: 648 Answer: A QUESTION NO: 649 A. Which of the following is the MOST likely "Pass Any Exam." . MSCONFIG was used to enable the computer services.www. Upon power on. Answer: A QUESTION NO: 650 A printer that was printing fine previously is not printing. The monitor is not plugged into the video card. C. Four 128MB DDR DIMM modules are removed and four 512MB DDR DIMM modules are inserted.CompTIA 220-701: Practice Exam QUESTION NO: 647 A Windows XP computer does not load all of the services required when it is booted normally. MSCONFIG was used to disable the computer services. MSCONFIG C. B.com 199 Ac A technician is adding RAM to a PC.co Which of the following utilities is used to perform a baseline on a hard drive? m . The BIOS revision is the latest version. Which of the following is the MOST likely cause of the issue? A. B.actualtests. C. the operating system will only recognize 1GB of RAM. D.

ping 128. C. Any Time.co m 200 . The Printing Preferences has been changed in Printer Properties.www.0 B. localhost 128. B.0. System Properties Answer: D QUESTION NO: 652 Which of the following commands can be used to verify TCP/IP functionality? A. The Print Processor has been changed in Printer Properties. Computer Management B.1 D.0. ping 127.1.CompTIA 220-701: Practice Exam cause of this problem? A. Control Panel B. My Computer C. Component Services Answer: A "Pass Any Exam. Answer: B QUESTION NO: 651 Which of the following GUI interfaces displays total RAM installed in a Windows XP computer? A. Device Manager D.0.1 C. The Use Printer Offline option is checked. Performance Logs and alerts C.0. ipconfig 127.1 Answer: D QUESTION NO: 653 In which of the following is the Event Viewer located? A. The Use Printer Offline option is not checked.actualtests.0. D.1.0.com Ac tua lTe sts ." . System Information D.

co m 201 .com Ac tua lTe sts . Component Services Answer: A QUESTION NO: 655 In which of the following locations is the Disk Management utility located in? A.CompTIA 220-701: Practice Exam QUESTION NO: 654 In which of the following is the Services Snap-in located? A. Component Services D. My Computer B." . System Tray "Pass Any Exam. Performance Logs and Alerts B. Performance Logs and Alerts D. Device Manager Answer: B QUESTION NO: 657 Where would a technician place a shortcut in order for an application to run during logon? A. Device Manager C. Control Panel D. Computer Management B.actualtests. Computer Management B. Startup Menu C. Performance Logs and Alerts D. Any Time. Component Services Answer: A QUESTION NO: 656 In which of the following is the Disk Defragmenter utility located? A.www. Device Manager C. Computer Management C.

Task Manager D. System Configuration B. msinfo32 D." . System Information . System Configuration Answer: B QUESTION NO: 659 Answer: A QUESTION NO: 660 Which of the following commands opens a utility that will display component driver versions? A.www. msconfig Answer: B QUESTION NO: 661 Which of the following tools is located in the Control Panels Administrative Tools utility? A. System Properties C. dxdiag C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 658 Which of the following utilities is started when msinfo32 is entered in the run line? A. System Information C.actualtests. Any Time. System Properties B.co Which of the following utilities is started in Windows XP when msconfig is entered in the run line? m 202 . Task Manager D. Power Options "Pass Any Exam.com Ac tua lTe sts A. cmd B.

" .168. Hardware Wizard D. 4.1. Power Options B.100.100 C.CompTIA 220-701: Practice Exam B.168. Hardware Wizard D. Simple File Sharing Answer: B QUESTION NO: 662 Which of the following tools can be found in the Administrative Tool Utility? A.1 Answer: D QUESTION NO: 665 "Pass Any Exam.10.actualtests. Simple File Sharing B. 122. Hardware Wizard D. 172. Computer Management Answer: D QUESTION NO: 664 Which of the following is a class C IP address? A. Event Viewer C.168.www. 192.1 B. Any Time.1.1 D. Power Options Answer: B QUESTION NO: 663 Which of the following tools is located in the Administrative Tools Utility? A.co m 203 .1. Simple File Sharing C. Performance C.com Ac tua lTe sts .

10 B. 8 B. 26 D. 12 C.com Ac tua lTe sts . Any Time. 10 B. 64 Answer: C "Pass Any Exam. 28 Answer: C QUESTION NO: 667 Which of the following is the MINIMUM amount of characters allowed for WPA encryption key? A. 26 D. 28 Answer: A QUESTION NO: 668 Which of the following is the MAXIMUM amount of characters used for a WPA2 encryption key? A.www. 26 D. 10 C. 12 C. 16 C." .actualtests.co m 204 . 63 D. 8 B.CompTIA 220-701: Practice Exam How many characters are used in a 64-bit WEP encryption key? A. 28 Answer: A QUESTION NO: 666 How many characters are used in a 128-bit WEP encryption key? A.

Modem D. Answer: C QUESTION NO: 671 Answer: C QUESTION NO: 672 A user reports that their laptop computer shuts off about twenty minutes after turning it on.11b D. Fan B. CSU tua Which of the following devices converts digital to analog signals for communication between two different networks? lTe sts . B.11n C. 802.co m . 802.com 205 Ac A. Allows multiple users to have access to a central gateway. and that it gets unusually hot. C. 802.actualtests. Allows multiple computers to communicate with each other in a network. CPU "Pass Any Exam.www. keyboard. Which of the following components is the MOST likely at fault? A. Connects multiple computers to one monitor." . Any Time. Connects multiple users to one computer. The battery is full and the laptop is plugged in. and there are no error codes or beeps. D. Router B.11g B. and mouse. 802.11a Answer: B QUESTION NO: 670 Which of the following BEST describes what a KVM switch does? A. DSU C.CompTIA 220-701: Practice Exam QUESTION NO: 669 Which of the following wireless protocols provides the MOST bandwidth for streaming video data? A.

Spam D. Surge protector Answer: B QUESTION NO: 674 Which of the following BEST describes SPAM? Answer: B QUESTION NO: 675 Which of the following BEST describes a type of file that appears harmless but is there to cause malicious intent? A.actualtests. MSDS D.co m 206 . Worm B. RAM Answer: A QUESTION NO: 673 Which of the following safety tools prevents static electricity damage to internal computer components? A. Trojan C." . Collects user and program information usually for malicious purposes D. Logic bomb Answer: B "Pass Any Exam.CompTIA 220-701: Practice Exam C. Unsolicited mail that is sent electronically C. Cable ties B. Any Time.www.com Ac tua A. Code that waits for a specific response before activating B. ESD strap C. Produces unsolicited advertisements via pop-up messages lTe sts . Battery D.

Unplug from the USB port. WindowsVista Business C.www. Windows Vista Home B. VLAN Answer: C QUESTION NO: 678 If a client has a Windows XP tablet PC.co m . which of the following operating systems can they upgrade to and still keep the tablet PC functionality? A.com 207 Ac tua lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 676 Which of the following malware is MOST likely to result in identity theft? A. Safely Remove Hardware Function. VPN C. WindowsVista Ultimate Answer: D QUESTION NO: 679 How should a technician properly remove a USB hard drive while a computer is running? A.actualtests. Worm C. Spyware Answer: D QUESTION NO: 677 Which of the following BEST describes a network of computers inside a house that communicate with each other but not with computers outside of the house? A. Disable in the BIOS. WAN B. LAN D. Any Time. "Pass Any Exam. Adware D. WindowsVista Premium D. Virus B." . B. C.

Cycle the power to ensure that thent driver works B. Start> Run> typecmd > ipconfig C. Any Time.com Ac tua lTe A. actions and outcomes sts A user has replaced an incompatible driver with one that is compatible.www. A complete restore of the hard drive D. Escalate the problem to the next higher tier support shop C. Establish a theory of probable causes of the incompatible driver D. Answer: B QUESTION NO: 680 Which of the following steps will find an IP address? A. Start> Run> typecmd> goto Answer: B Answer: D QUESTION NO: 682 It is a best practice to create which of the following after a Windows 2000 Pro OS install? A. A record of the administrative passwords C. Which of the following is the FINAL step that should be performed? .actualtests. An established recovery point B." . Restart the OS. Start> Run>typecmd > nslookup B. Start> Run>typecmd> dir D.CompTIA 220-701: Practice Exam D. Document findings.co QUESTION NO: 681 m 208 . An emergency repair disk (ERD) Answer: D QUESTION NO: 683 "Pass Any Exam.

Any Time. WiFi Card "Pass Any Exam. Shut down C. D. Stand by B.1 D. It needs to write current work to memory and enter a low power state after fifteen minutes of no activity. Ask if they have a modem.255 Answer: D A.0.actualtests. 169.com Ac tua A technician wants to configure a Windows XP Pro laptop. Check thatWiFi is enabled. Which of the following should the technician do? A.0. Suggest they move computer around. Suspend Answer: A QUESTION NO: 686 Which of the following laptop components allows connectivity with nearby devices using a PAN? A. however.CompTIA 220-701: Practice Exam A customer wants to use their laptop at a local hotspot that they have successfully used before. 192. C. Which of the following power saving modes should a technician choose? lTe QUESTION NO: 685 sts .co m 209 .1. 127. Hibernate D. NIC B.127 B.10.1 C." . B.168.255.254. Check to see if the NIC is functioning.www. The laptop also needs to be able to resume quickly from this mode.255. Answer: C QUESTION NO: 684 Which of the following is a broadcast address? A. they are not receiving any WiFi signals. 255.

Email the business owner and offer discounted services for the next system upgrades.www. but is now attempting to use the laptop's embedded keyboard. Broadband card Answer: C QUESTION NO: 687 How can a user continue a paused print job when using Windows XP? A. The customer had the laptop working properly all day in a docking station setting. QUESTION NO: 688 Answer: C QUESTION NO: 689 A company customer calls in because the keyboard on their newly issued laptop is not working right. Have the customerrestart the computer to reset the keyboard for the customers profile.actualtests. D. Which of the following would be the BEST course of action to take? . Email an assistant at the business to see if they are satisfied with the services rendered." . inquiring when the next system upgrades can be started and offer discounts. B. Contact the customer with a follow-up call. C. Any Time. Contact the customer with a follow-up call. Right click on the print job and select restart. C.CompTIA 220-701: Practice Exam C. D. Right click on the print job and select resume. C. Bluetooth D.com 210 Ac tua A. lTe sts A week ago a technician completed several upgrades for a business. Question the customer to determine if they are using the embedded keyboard for the first time. Which of the following is the NEXT action to take? A. Right click on the print job and select cancel. B. B. Right click on the print job and select properties. Question the customer to find if they used suspend instead of shutting down the computer when they left the office.co m Answer: B . "Pass Any Exam. inquiring how the systems are running and offering any additional assistance. The technician has not heard back from the client.

com Ac tua lTe A.www. Any Time. /b D.actualtests.co QUESTION NO: 691 m 211 . /v C. Modem C. Answer: C QUESTION NO: 690 Which of the following would be the BEST device to replace a hub? A. Switch B. /t sts Which of the following settings would a technician have to set in order to have a barcode reader perform a horizontal tab? . Check the keyboard drivers in Device Manager and reload if out of date. BIOS D. Router Answer: A Answer: D QUESTION NO: 692 A technician is trying to change the boot order on a laptop in order to install Windows Vista from a DVD. Bridge D." . PXE Boot Rom B. Hard Disk MBR Answer: C QUESTION NO: 693 "Pass Any Exam. Where would be the proper place to configure this? A.INI file C. BOOT.CompTIA 220-701: Practice Exam D. /r B.

Hard Drive Answer: B QUESTION NO: 694 A technician has setup two disks in a RAID array of equal size. RAID 1 C. Which of the following RAID arrays is the technician using? A. RAID 0 B.www. Optical Drive D. RAID 1 C. RAID 1 B. RAID 5 D. RAID 5 C.com Ac A. RAID 10 tua Which of the following RAID arrays does only striped volumes? lTe sts . RAID 10 Answer: A QUESTION NO: 695 Answer: A QUESTION NO: 696 Which of the following RAID arrays does stripping with parity? A. Which of the following is MOST likely failing? A.CompTIA 220-701: Practice Exam A user reports a constant whining noise coming from their computer while it is on. RAID 10 "Pass Any Exam. CPU Fan C. RAID 5 D.co m 212 . Any Time.actualtests. RAID 6 D." . Processor B. RAID 0 B.

Coaxial D.com Ac tua lTe sts A.actualtests. UTP ." . BNC Answer: A Explanation: With twisted pair cable you can use RJ-45 connector. RG-6 C.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 697 Which of the following cable types sends and receives data by the use of light? A. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. CAT6 C. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). especially Ethernets "Pass Any Exam. ST D. Fiber B. STP B. Fiber C. STP D. Any Time. UTP Answer: B QUESTION NO: 698 Answer: C QUESTION NO: 699 Which of the following connectors is commonly used on CAT6 cable? A.co Which of the following cable types contains a foil shield inside the jacket? m 213 .www. RJ-45 B.

11a B. Any Time. Fiber B.11n C.CompTIA 220-701: Practice Exam QUESTION NO: 700 Which of the following connectors is commonly used on CAT3 cable? A. DSL D. Bluetooth "Pass Any Exam." . UTP C. RJ-11 B. 802. BNC C. STP Answer: A QUESTION NO: 702 Which of the following Internet access types has the GREATEST amount of latency? A. RG-6 Answer: A QUESTION NO: 701 Which of the following cable types have a single copper wire used for sending and receiving data? A. 802. ST D.co m 214 . Satellite C.www.actualtests. Cable Answer: B QUESTION NO: 703 Which of the following wireless types uses 5GHz frequency and can transmit data up to 54Mb? A. 802.11g D. Coaxial B. Fiber D.com Ac tua lTe sts .

actualtests. Spam C. Any Time.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 704 Which of the following transmission mediums has the GREATEST speed? A. Spyware Answer: D QUESTION NO: 707 Which of the following malware types displays pop-up advertisements on a PC wanting a user to purchase something? "Pass Any Exam. Fiber D. Adware sts . Botnet B. DSL B." .com Ac tua lTe A. Botnet C. Spyware B.www. Satellite Answer: C QUESTION NO: 705 Answer: B QUESTION NO: 706 Which of the following malware types captures personal information? A. Spam D. Cable C.co Which of the following computer infections allows several computers to launch attacks against a network? m 215 . Adware D.

" . Floppy C. Botnet Answer: C Which of the following devices would BEST protect the clients equipment from power outages? A. Power strip B. Network Answer: A "Pass Any Exam. Any Time. Uninterruptible power supply C. Spyware B. Spam B. Internal hard drive D. CD B.co m 216 . Grounded outlet Answer: B QUESTION NO: 710 Which of the following boot devices can a Live version of the OS be installed and tested on.www. Spyware C. Worm D. Surge protector D.actualtests. Botnet D.CompTIA 220-701: Practice Exam A.com Ac tua lTe sts QUESTION NO: 709 . Adware Answer: D QUESTION NO: 708 Which of the following malware types sends out email from a clients address book? A. Adware C. without actually installing it on the workstation? A.

400Mbps. B. DVD. POP Answer: D QUESTION NO: 712 Which of the following is a type of solid state drive? A. AT D. Micro ATX C.actualtests. FTP B. USB thumb drive D.com Ac tua lTe sts .www. 12Mbps." .CompTIA 220-701: Practice Exam QUESTION NO: 711 Which of the following protocols uses port 110 by default? A. ATX B. Any Time. SMTP D. 800Mbps.ROM drive C. 480Mbps. C. D. HTTPS C. IDE hard drive B.co m 217 . NLX Answer: B QUESTION NO: 714 IEEE1394b is capable of transfer rates of up to: A. "Pass Any Exam. SCSI hard drive Answer: C QUESTION NO: 713 Which of the following motherboards would be installed in a small form factor case? A.

www. 110/120 Volts DC or 220/240 Volts DC Answer: A QUESTION NO: 716 Which of the following is an advantage of using Plenum CAT5 cable when installing a network? A. 110/120 Volts AC or 220/240 Volts AC B.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 715 The voltage selector on the back of some power supplies allows a technician to select between which of the following? A. Any Time.co m . Can be used with VoIP Answer: A QUESTION NO: 717 A Windows XP workgroup computer can have up to how many concurrent connections? A. Lower latency C.com 218 Ac tua lTe sts . the customer reports the NIC link lights for that computer are not on. Which of the following could be the problem? "Pass Any Exam. 15 or fewer C. 25 or fewer Answer: A QUESTION NO: 718 A customer with a SOHO network reports one computer on the network does not have Internet access. Increases length of cable D.actualtests. 6/12 Volts DC or 12/24 Volts DC D. AC or DC Voltage C. 10 or fewer B. 20 or fewer D." . Fire resistant B. In addition.

Where can the technician locate the NTLDR files? A. Remove and replace the network card.www. Re-install the OS." . Network server is not working. D. Safe Mode D. B. Answer: D QUESTION NO: 720 A technician needs to boot a computer with only the basic devices and drivers. Which of the following boot options will accomplish this? A. Update the device driver. Switch is not working. Any Time. Join the computer to the workgroup.co m 219 . . B. Which of the following is the NEXT step? A. Boot Mode B. Answer: D QUESTION NO: 719 After installing a network card.actualtests. Internet site is down. D.com Ac tua lTe sts Explanation: To troubleshoot this problem. C. Updating the device driver may help when an installed device isn't working properly. NTOSKRNL "Pass Any Exam. you should update the device driver. Firewall is not working.CompTIA 220-701: Practice Exam A. the technician notices a yellow exclamation mark in Device Manager. Enable Boot Logging C. C. Debug Mode Answer: C QUESTION NO: 721 After a computer starts it displays an error message NTLDR is missing.

Any Time. After pushing the power button on the laptop the technician can hear the hard drive is spinning and the operating system start.com Ac tua A. CONFIG. lTe A technician is troubleshooting a laptop. B. Replace the LCD.actualtests. NTDETECT. which of the following is the FIRST process that runs? A. Replace the power button. Change power outlets.CompTIA 220-701: Practice Exam B. C. Which of the following is the BEST solution? A." . Upgrade the memory. BOOT. IO. Upgrade the video card.SYS D. NTLDR C. OS installation disk C. but there is no video.SYS B.co m 220 . B. Replace the battery. Remove the battery. When the laptop is plugged into an outlet it starts.COM Answer: B QUESTION NO: 722 When a computer is turned on. Answer: A "Pass Any Exam. C. Which of the following is the NEXT step to troubleshoot the issue? sts . D. Connect the laptop to a monitor. POST Answer: D QUESTION NO: 723 Answer: B QUESTION NO: 724 A customer reports that a laptop does not start when the power button is pressed.www.INI D. D.

Which of the following is the MOST likely issue? A. Check the USB settings for the drive.com 221 Ac tua lTe A. Answer: B QUESTION NO: 728 Which of the following are examples of common techniques used in social engineering? (Select TWO). The battery Answer: B QUESTION NO: 726 Answer: D QUESTION NO: 727 A customer reports that a laptop starts running for a few minutes before freezing or shutting down. C. B.www.ROM/DVD player into a laptop. The AC/DC adaptor D. Check the manufacturer's recommended settings. D. B. Any Time. Which of the following should the technician do NEXT? m . sts . The RAM is not seated properly. Additional memory needs to be installed.co A technician installs a new CD. "Pass Any Exam. Check to see if a disk is present in the drive.CompTIA 220-701: Practice Exam QUESTION NO: 725 A client reports that their laptop will not power off when the power button is pushed.actualtests. Which of the following could be the issue? A. The power-management console C. C. The system is overheating. The technician powers on the laptop and the drive is not detected. Check if the drive is properly plugged in. The OS is not installed. D." . The MBR B.

actualtests. B. Answer: D "Pass Any Exam.CompTIA 220-701: Practice Exam A. D. to test sociological boundaries with in the company. D. Flattery Answer: C. Requesting public information B.E QUESTION NO: 729 Social engineering is used to: A. to perform a technical risk assessment of employees within the company. communications in both directions one at a time. communications in both directions simultaneously. C. acquire unauthorized information to achieve a goal.co m 222 . CMOS ROM C. Insulting the subject to motivate a response C. System RAM B. printing on both sides of paper simultaneously. Hard Drive D. engage in harmless communication. Any Time. System ROM Answer: B QUESTION NO: 731 Full duplex supports transmission of: A. Asking passive aggressive questions E. C. B.www. printing on both sides of paper one at a time.com Ac tua lTe sts . Assuming a position of authority D." . Answer: A QUESTION NO: 730 Where is the power on password stored? A.

Answer: A QUESTION NO: 733 Which of the following ports is used for telnet. It blocks popup ads.CompTIA 220-701: Practice Exam QUESTION NO: 732 Which of the following is the definition of telnet? A. Port 110 "Pass Any Exam.www. Port 110 Answer: B QUESTION NO: 734 Which of the following is the POP3 port used for? Answer: D QUESTION NO: 735 Which of the following ports is used by POP3." . by default? A. Port 23 C. Port 21 B. C. D. tua lTe sts .com Ac A. by default? A. D.co m 223 . Port 25 D.actualtests. C. It holds a log of the last three passwords used. It pings a workstation from a remote server. B. Any Time. It retrieves email from the mail server. A tool that tells a user of the workstation that they have exceeded their memory quota. A tool that allows a workstation to tell the network that the workstation is present. Port 25 D. B. A tool that allows a user to use the workstation as a telephone through the network. A tool that allows a user to connect to other computers. Port 23 C. Port 21 B.

www. and the hard drive stops working. D.actualtests.C QUESTION NO: 739 "Pass Any Exam. Excessive movement between system memory and virtual memory. UPS not working properly Answer: C QUESTION NO: 737 Drive thrashing is described as which of the following? Which of the following can be used as a boot device upon startup? (Select TWO). Wireless router B.co m 224 . Any damage to a hard drive caused by an intention or unintentional jolt or movement. Any Time. C. overheating. Processor is going bad B.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 736 A workstation has been experiencing intermittent system problems.com Ac QUESTION NO: 738 tua Answer: A lTe A. B. Printer E. RAM module is faulty C. The user described the problems as: occasional rebooting. electric shock felt on computer case. Which of the following is the cause? A. A recognized method of disposing hard drives that contain sensitive data. Power supply D. sts . USB C." . A method of recovering lost data from a hard disk. A. Network D. System RAM Answer: B.

F12) B. Ask another technician to take over support for this user. D.com Ac tua lTe QUESTION NO: 741 sts Answer: B . Ctrl + Alt + B D. Function keys (e. Any Time.actualtests. Start> Run>cmd B. ping Answer: D QUESTION NO: 742 Which of the following is a way to get to a command prompt in a Windows XP machine? (Select TWO). Start> Run> Accessories> Command Prompt C. Windows Key + B Answer: A QUESTION NO: 740 A user is calling excessively with computer issues. Ask the user to call another technician for more in-depth assistance.g. netstat B." . C.co m 225 . ipconfig C. F9. A. Help the user with every issue that they call about and put all other work orders on hold. nslookup D. B.CompTIA 220-701: Practice Exam Which of the following allows a technician to boot from a special device upon startup? A. Which of the following should the technician do? A. Explain to the user they need to fill out a work order for the computer issues. Which of the following utilities could be used to check if there is a remote device on the network? A. Start>Programs>Accessories>Communications> Command Prompt D. Shift + B C. Start> Programs> Accessories> Command Prompt "Pass Any Exam.www.

CompTIA 220-701: Practice Exam E.D QUESTION NO: 743 A user is trying to print to a network printer. Start> Control Panel> Run>cmd Answer: A. Reboot the workstation and have the user log in again. Which of the following is the FIRST step that the technician should do? A. C. NIC C." . Riser card D.actualtests.com Ac tua lTe sts . Confirm the printer name where the user is trying to print. and all other users are able to print to the printer. Restart the print spooler service.co m 226 . however. MSDS Answer: D "Pass Any Exam. The manufacturer's documentation C. The cleaning label B. A past technician's documentation D. B. There are multiple printers in the office. Which of the following places should the technician look to find the proper handling procedures? A. it does not print. Any Time. Chipset Answer: C QUESTION NO: 745 A technician is about to use a cleaning solvent. Answer: A QUESTION NO: 744 Which of the following components is used to connect expansion boards to the motherboard? A. every time the user sends a print job to the printer. D. Replace the paper in the printer.www. PS/2 B.

Three C. Nine . B. domain. Seven D. assist with data transmission. Answer: D QUESTION NO: 747 The foil shielding on a STP cable is there to: A. provide protection from heat.CompTIA 220-701: Practice Exam QUESTION NO: 746 After changing the toner cartridge on a printer.com 227 Ac tua QUESTION NO: 748 lTe Answer: B sts A. LAN B. "Pass Any Exam. One B. Answer: D QUESTION NO: 749 A network that has no server controlling the computers is known as a: A. prevent outside interference." .co m When applying the security settings to a network. Dispose in an incinerator.www. C. B. prevent damage from weather.actualtests. which of the following is the BEST way to dispose of the old cartridge? A. Put the toner into a sealed bag and then throw into the garbage. C. C. Any Time. D. WAN. Store in an air-tight container. Return to the manufacturer for recycling. D. which of the following is the MINIMUM number of failed login attempts before a user is locked out? .

D.www. B.com Ac tua lTe A. Make sure that the network cable is not touching any other cables.Rom is compatible hardware. Making sure that replacing the power supply is not cost prohibitive.co m Answer: B 228 . Check to see if theCD. Check to see if the BIOS register the drive. QUESTION NO: 751 Answer: B QUESTION NO: 752 A user calls with a concern about network performance. B. Make sure the network cable is seated properly in the users computer. Answer: D QUESTION NO: 750 A user reports that their CD. D. Answer: C QUESTION NO: 753 "Pass Any Exam.Rom is not reading a disc. Ensure that the CD drive is installed. one power supply is as good as another. Any Time. C." . C. C. Replacing it with a power supply made specifically for that unit. sts When a component has a proprietary power supply what is the main limitation? .actualtests. which of the following would be the FIRST step to evaluate this issue? A. workgroup. Make sure that the disc is a CD and not a DVD. D. What should be the BEST first step to resolve this issue? A. Making sure the power supply will fit into the casing. There are no limitations. Ensure that shielded cable was used for the network. B.CompTIA 220-701: Practice Exam D. Check to see if the network cables were terminated properly.

An emergency recovery disk (ERD).B QUESTION NO: 756 A remote Customer calls with a dead computer. The customer says the tower computer will not turn on and the monitor will not turn on either. D.co m . background checks for users.CompTIA 220-701: Practice Exam Certificate based security for a network would involve the use of: A. What is the manufacturer of the power strip/surge protector? Answer: A. "Pass Any Exam. An established recovery point. Answer: C QUESTION NO: 755 A. retinal scans. Is it a LCD or CRT monitor? E. Did the computer and monitor work before? C. A complete back up of the hard drive.com 229 Ac tua A remote customer calls and says their computer and monitor will not turn on.actualtests. A record of the ADMIN passwords. Other equipment plugged into the same power strip/surge protector also will not turn on. Answer: B QUESTION NO: 754 Which of the following is a best practice to create during an OS installation? A. What would be the questions to ask this customer? (Select THREE). B. Any Time. C." . lTe sts . powering up? B. complex user names. B. Which of the following would be the BEST questions to ask the customer? (Select TWO). C.www. D. Was the electric bill paid? D. smart cards. that is plugged into the same power strip/surge protector. The customer has tried the power buttons on the computer and monitor multiple times and still the computer and monitor will not turn on. Is another piece ofequipment.

What kind of equipment is plugged into the power strip/surge protector? Answer: B.C." .CompTIA 220-701: Practice Exam A. What is the manufacturer of the other equipment plugged into the power strip/surge protector? F. Make a list of all programs that will need to be reinstalled in event of a system failure B. Wake on LAN tua Which of the following power management settings will require the power button to be pressed to bring a computer back to a usable state by default? lTe sts Answer: D . proceed with solution. Always on C.actualtests. Nothing should be affected C. Can you or someone else check the circuit breaker for that receptacle? D. Standby B. Nothing.co m . Is another piece of equipment plugged into the same power receptacle and is it working? C.com 230 Ac A.F QUESTION NO: 757 Which of the following should be recommended prior to any solution that you will implement? A. Create restore point D.www. Standby D. Always on B. Any Time. Hibernate C. Wake on LAN "Pass Any Exam. What is the manufacturer of the power strip/surge protector? E. Has any electrical work been done recently? G. Perform backup of all data QUESTION NO: 758 Answer: B QUESTION NO: 759 Which of the following power management settings will allow any key press or mouse movement to bring a computer back to a usable state by default? A. How big is your electric bill? B.

It is getting to the point that is becoming a distraction." . CRTs are being replaced by LCDs Answer: B "Pass Any Exam. Hibernate Answer: A QUESTION NO: 760 While working on a computer at a customers home. Ask to be excused to use the phone to take a small break outside to get some air B. Throw it in the trash. Put on an ESD strap and inspect the internal components B.com Ac tua A.www.co Answer: B m 231 . Any Time. the customer continually asks questions about every step being performed. end the conversation C.actualtests. Continue answering thequestions. Check that the tube and capacitors are intact D.CompTIA 220-701: Practice Exam D. What is the BEST response to this question? sts QUESTION NO: 761 . Which of the following should the technician do? A. relax and try to be as calm as possible while working through the distraction C. Tell the customer that both are excellent choices B. Give them a list of blog sites and documentation that discuss the twoOSs D. Dispose through proper channels or send it to be repaired C. Which of the following is the BEST solution? A. Explain the pros and cons of each system lTe A customer has asked if Windows XP is better than Windows Vista. D. Send them off on a small task to get a moment to concentrate and finish the job Answer: D QUESTION NO: 762 A CRT has stopped working. Explain that what is being done is extremely complicated and requires concentration. Say nothing.

Between 10 and 12 characters B. Between 4 and 6 characters Answer: B QUESTION NO: 765 Answer: A QUESTION NO: 766 Which of the following can be done to ensure that the workstations are not damaged and do not lose power during momentary power spikes or blackouts? A.co m . Give the user permissions to cancel other users print jobs. Between 6 and 8 characters C.com 232 Ac A. Any Time. 60 to 90 days C. Between 8 and 10 characters D. Annually D. Have the user work after hours to finish their print jobs. 30 to 60 days Answer: A QUESTION NO: 764 On average how long should your password be at minimum? A. Replace all CMOS batteries in the office B. Give the user a dedicated printer. Raise the priority of the users jobs to the highest level." . Which of the following is the BEST option to alleviate this issue? lTe sts .actualtests.www. Install a UPS in the office "Pass Any Exam. B. 90 to 180 days B. tua A users high priority print jobs are constantly being held up by larger jobs of lesser importance. Install a generator in the office C. D.CompTIA 220-701: Practice Exam QUESTION NO: 763 On average how often passwords should be changed? A. C.

Rolling back to an earlier configuration B. What is an option to ensure that all work is not lost and damage does not occur to the system? A. Restoring all files from a storage device Answer: A QUESTION NO: 769 A customer wants to use their laptop at a local hotspot that they have successfully used before.www. Have an employee work nights to perform the shut down when the power supplies battery is about empty D. Install power strips in the office Answer: C QUESTION NO: 767 There are computers that are left on overnight to complete certain calculations and tasks. Suggest the computer be moved around. There are UPSs connected to the equipment but they only last about 30 minutes. closes programs. Which of the following should you try FIRST? A. Use software that in case of an outage saves your work. "Pass Any Exam. but the computers gives an error that the computer has not been shutdown properly. and shuts down the computer B.co m . Loading a full backup onto your workstation D. Which of the following is the action that is being performed? A.CompTIA 220-701: Practice Exam D. however they are not receiving any Wi-Fi signals. Recently the building has been experiencing lengthy power outages and when the employees return the next morning they find that not only all work has been lost. Shut down the computer before you leave and have them perform the calculation during their down time Answer: A QUESTION NO: 768 You have changed something on your workstation that is affecting the stability of your OS. Preparing system for Automated System Recovery (ASR) C.com 233 Ac tua lTe sts .actualtests. Retrieve the work from a hot site for the office C. You decide to go to a prior restore point." . Any Time.

C.ROM has compatible hardware. Move the projector further away from the laptop.com Ac tua A. C. Change the power settings on the projector. Ask if they have a modem. each time the customer closes the laptop the computer goes into standby. Ensure that the device is working in Device Manager. Which of the following is the FIRST step to take to resolve this issue? A. C.ROM is not reading a disc. Biometrics C. Smart card D. Check to see if the BIOS registered the drive." .www. B. Check to see if the CD. Change the computer from a laptop to a desktop. Ask for model number. Software firewall B.co m 234 . Answer: C "Pass Any Exam. Change the power settings in Power Management. D. Which of the following would MOST likely solve the issue? A. B. Answer: C QUESTION NO: 770 A customer is giving a business presentation and has attached a laptop to a portable projector. However. D. Make sure that the disc is a DVD and not a CD.CompTIA 220-701: Practice Exam B. Any Time. Answer: D QUESTION NO: 771 Answer: B QUESTION NO: 772 A user reports that their DVD. D. Password lTe Which of the following is the authentication technology used by a fingerprint reader? sts . Check that the Wi-Fi adapter is enabled.actualtests.

B. Answer: D QUESTION NO: 774 A remote customer states their monitor has no display. What is the manufacturer of the mouse? Answer: A. Answer: A. Check the video cable to make sure it is still connected. A. be stern with the user. D. A. Check for other equipment plugged into the same power strip/surge protector. C. What is the manufacturer of the computer? D. Which of the following questions should a technician ask this customer? (Select TWO).D QUESTION NO: 776 "Pass Any Exam.C QUESTION NO: 775 A remote customer reports the mouse cursor is moving erratically on the screen or not at all.actualtests." . Check to see if the monitor and system hardware are compatible.www. tell the user to call back when they have calmed down. What mouse driver are they using? C. Which of the following steps should be performed to check the monitor? (Select TWO). make the user promises to keep them quiet. D. B. repeat back the issue to the user to ensure understanding. C. Press CTRL-ALT-DEL and check Task Manager for programs running in the background. What type of mouse is it? E.co m 235 . E.com Ac tua lTe sts . Move the mouse and/or press the space bar to check if the computer is in sleep mode.CompTIA 220-701: Practice Exam QUESTION NO: 773 When dealing with a difficult user it is BEST to: A. If the mouse has roller ball underneath could they examine it? B. Any Time.

Which of the following should a technician check to resolve the issues? A. C." . B.actualtests. D. Which of the following should be checked? A.CompTIA 220-701: Practice Exam There is excessive heat near the back of a computer. The manufacturer of the computer and hard drive. D. "Pass Any Exam. Connecting to a parallel tape backup device D. Update the anti-virus software. The manufacturer of the RAM installed in the computer. The amount of RAM installed. Failed fan in the power supply. Create a restore point. Which of the following should be done FIRST prior to the installation? A. Upgrade all drivers. Which of the following MOST likely uses a parallel port? A. C. D. B. Hard drive location in the computer. B. Printing to an older printer C. Connecting to a parallel modem Answer: B QUESTION NO: 779 A technician is getting ready to perform a repair installation of Windows. CPUheatsink seated properly.co m 236 .com Ac tua lTe QUESTION NO: 778 sts Answer: D . Any Time. The hard drive location in the computer. Answer: C QUESTION NO: 777 A customer states that the computer is taking a long time to boot and the hard drive light is staying on constantly. Perform backup of all data. Connecting a loop-back plug B. C.www. Remove unneeded external components.

D.actualtests. Standby D.com Ac QUESTION NO: 782 tua lTe sts . Any Time. Hibernate D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 780 A technician has replaced an incompatible driver with one that is compatible. Which of the following is the LAST step that should be performed? A. Wake on LAN B.www." . Always on C. C. Establish a theory of probable causes of the incompatible driver. Wake on LAN Answer: A QUESTION NO: 783 "Pass Any Exam. Escalate the problem to the next tier support. Standby B. Document findings. Answer: C QUESTION NO: 781 Which of the following power management settings allows volatile data to be written to a hard drive before powering off? A. Cycle the power to ensure that thent driver works. Always on C.co m 237 . B. actions and outcomes. Hibernate Answer: D Which of the following power management settings will allow a user to press any key or mouse movement to bring the computer back to a usable state by default? A.

Dispose through proper channels or send it to be repaired.co m 238 . B. Throw it in the trash." . relax and try to be as calm as possible while working. and a mini refrigerator are plugged into one power strip in a single outlet. Which of the following is the BEST solution? A. D. Ask to be excused to use the phone to take a small break outside to get some air. Which of the following should be done to ensure safety? A.actualtests. Any Time.www. C. Twelve Answer: A QUESTION NO: 786 Two workstations. two printers. It is getting to the point that is becoming a distraction. Send them off on a small task to get a moment to concentrate and finish the job. Which of the following should the technician do? A.com Ac tua Which of the following is the MINIMUM amount of characters Windows XP will allow in a password? lTe sts .CompTIA 220-701: Practice Exam While a technician is working on a computer at a customers home. Check that the tube and capacitors are intact. CRTs are being replaced by LCDs. "Pass Any Exam. Six C. Answer: D QUESTION NO: 785 A. Continue answering the questions. Put on an ESD strap and inspect the internal components. B. Explain that what is being done is extremely complicated and requires concentration. Eight D. C. Zero B. the customer is asking questions wanting to know every step being performed and why. two monitors. Move the printers to their own UPS to cut down on the amount of devices going to the outlet. D. Answer: D QUESTION NO: 784 A CRT has stopped working. B. Move some of the devices to other outlets and replace the power strips with surge protectors.

Have an employee work nights to perform the shut down. tua lTe Computers are left on overnight to complete certain calculations and tasks. closes programs. Roll back to a previous restore point. Have employees shut down their computers before they leave and perform the calculation during their down time. C. "Pass Any Exam. B. Install a generator in the office. B.co m . Prepare system for automated system recovery (ASR). Install power strips in the office. Which of the following will BEST ensure that no damage occurs to the system in the event of an extended power outage? sts QUESTION NO: 788 . C.actualtests. D. Load a full backup onto the workstation. Which of the following actions should the technician perform FIRST? A. Replace the power strips with surge protectors with longer cords. Answer: B QUESTION NO: 787 In an office there is a concern that the power occasionally spikes and blacks out for a second or two during the day. D. Restore all files from a storage device. Replace the CMOS batteries to all affected equipment. Replace the power strips with UPSs and eliminate the extension cords. and properly shuts down the computer. D.com 239 Ac A. Answer: B Answer: B QUESTION NO: 789 A user has changed something on their workstation that is affecting the operability of the OS. Which of the following can be done to ensure that the workstations are not damaged and do not lose power? A. D. Install a UPS in the office.CompTIA 220-701: Practice Exam C. Any Time. There are UPSs connected to the equipment but they only last about thirty minutes.www. C." . B. Setup a hot site for the office so all data will be backed up. Install software that saves work.

Press the function key and then configure the projector settings. B. D. Any Time. Reboot the laptop to toggle image between screens. C. B. D. B. The client would like to access the network from outside the home and on the top floor. Set the SSID code on the laptop. Which of the following should the customer perform? . Change the power settings in power management. Answer: C "Pass Any Exam.com Ac tua lTe A. Answer: C QUESTION NO: 791 Answer: A QUESTION NO: 792 A client reports that after setting up a home WLAN they can only access the network from the first floor.actualtests. Use the function + f8 key to toggle between screens. D. Which of the following would the technician recommend for the client? A.co m 240 . Change the computer from a laptop to a desktop. C. Enable DHCP on the laptop." .www. C. Install an access point. sts A customer reports that after connecting a laptop to a projector they can see their presentation on the laptop but not on the projector screen. Change the power settings on the projector. Install a wireless modem. Use alt + tab to toggle between screens. Each time the customer closes the laptop the computer goes into standby. Use the function + f10 key to toggle between screens. Which of the following should the technician do to solve this issue? A.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 790 A customer has attached a laptop to a portable projector.

B. Prevents the monitor from overheating lTe sts . Install more memory in the system. Answer: C. Any Time. Prevents motherboards temperature from getting to low B.co m 241 . Install a liquid cooling system.com Ac tua Explanation: A.actualtests." . Compressed air Answer: A QUESTION NO: 794 Which of the following is the purpose of heatsinks? A. Install multiple fans.CompTIA 220-701: Practice Exam QUESTION NO: 793 Which of the following is the BEST method for cooling a motherboards northbridge chip? A. C. The screen is set to automatically dim to optimize battery power when power is disconnected. C. This might be an indication that the battery is failing and can no longer hold a charge. D. Which of the following is the BEST recommendation to make? A. Cools the power supply C.D QUESTION NO: 795 A customer calls and wants to know how to cool a game server. Use hyper-threading. Answer: B QUESTION NO: 796 "Pass Any Exam. AGP slot C. Heatsink B. D. CPU slot D. The LCD backlight is failing.www. Dissipates heat from the chips D. B. The LCD inverter board is going bad.

To provide thermal transfer from the CPU to theheatsink.10 "Pass Any Exam. the LCD returns to normal brightness. Which of the following authentication technologies can be used? A. To protect the CPU from direct contact with theheatsink.com Ac tua lTe sts . C. Answer: C QUESTION NO: 799 Which of the following IP addresses is an example of an APIPA address? A. The LCD inverter board is going bad. Smart key C. The screen is set to automatically dim to optimize battery power when power is disconnected. To prevent memory vibration caused by theheatsink fan. The LCD backlight is failing. C. D. the LCD screen gets dimmer.0.168.1.actualtests. 172.CompTIA 220-701: Practice Exam A user requests that a technician install a fingerprint reader on the users laptop. 192. Which of the following should a technician tell the user? A." .16 12. To provide insulation around the processor. B. D. Biometrics D. 169. When the user connects the AC power. This might be an indication that the battery is failing and can no longer hold a charge. Any Time. B. Ergonomics B.co m 242 .www. Software firewall Answer: C QUESTION NO: 797 A user reports that when they disconnect the AC adapter from their laptop.1 C. Answer: D QUESTION NO: 798 Which of the following is the purpose of thermal compound? A.254.16 B.

254.10 Answer: D QUESTION NO: 802 Which of the following IP address is a class C address? A. 192. 169." . 92.16. 201.254.253.1 Answer: A QUESTION NO: 800 Which of the following IP addresses is a class A address? A.18.128 Answer: D Which of the following IP addresses is a class B address? A.168.18.29.254. 192.1.1 B. 92.CompTIA 220-701: Practice Exam D.www.128 D.128 B.1.25. 92.18.254.1 Answer: D QUESTION NO: 803 Which of the following IP addresses is a private address? "Pass Any Exam.actualtests.1 B.9 D.16. 129.1. 201. 192.10 C.10.1.1 C.168.com Ac tua lTe sts .29. 129. 192.25.168. 129.253.16.9 D. Any Time.168.co QUESTION NO: 801 m 243 .10 C.25.

0.16.168. 192.255 lTe Which of the following IP addresses is a loopback address? sts .10.168. 201.253. 129.actualtests. 127.10 C. 192.CompTIA 220-701: Practice Exam A. Any Time.18.0.10. 169.1 C. 9ca5rl D.10.com Ac tua A.0.1 D.254. 172.168.10 B. s1A@r4A&! B.0. 192.10 Answer: C QUESTION NO: 805 Answer: C QUESTION NO: 806 Which of the following is the MOST secure password? A.254.1. 169.25." .www.255. 92.10 D.168.255.10.10 Answer: B QUESTION NO: 804 Which of the following IP addresses would a technician see if a computer is connected to a network device but is not receiving an IP address from the DHCP server? A. June171988 C.9 D.29.1 C. 255.128 B. comptia1 Answer: A "Pass Any Exam.254.10 B. 192.co m 244 .16.

Flash C. SSID C. Recreate the problem. Keyfob D. WPA D. MAC filtering Answer: C QUESTION NO: 808 Which of the following security methods prevents loading the OS without the correct credentials? A. Take the computer apart piece by piece until the problem is identified.co m 245 .www." . Document the problem. Blu-Ray B. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 807 Which of the following wireless encryption methods is the MOST secure. Resolve the problem. DVD D. BIOS password B.com Ac tua lTe sts . C. B.actualtests. WEP B. by default? A. Keylogger C. D. Answer: A QUESTION NO: 810 Which of the following types of media is solid state? A. CD "Pass Any Exam. Username and password Answer: A QUESTION NO: 809 Which of the following is the FIRST step in troubleshooting a problem? A.

Parallel . HDD D.com Ac Which of the following adapter cards allows the video on a camera to be transferred to a PC for editing? tua lTe sts A. PCIe B. IEEE 1394 D. DVD C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 811 Which of the following optical media types has the GREATEST amount of capacity? A. PCMCIA Answer: C QUESTION NO: 814 Which of the following wireless communication types works at short distances and operates by line of sight? "Pass Any Exam. Graphics C.www.co Which of the following interface card types allows Internet access through a dial-up connection? m 246 . Any Time." . Capture D. Blu-Ray Answer: D QUESTION NO: 812 Answer: B QUESTION NO: 813 A. Flash B. Modem C. NIC B.actualtests.

Bluetooth C. Cellular Answer: C QUESTION NO: 815 Which of the following input devices requires calibration before use? A.CompTIA 220-701: Practice Exam A." . Windows 2000 D.actualtests. Touch pad Answer: C Which of the following operating systems have Flip 3D installed by default? A. Windows 2000 D. Windows XP Answer: A QUESTION NO: 817 Which of the following is the FIRST operating system to have Windows Compatibility Mode installed by default? A. 802. WindowsVista Basic B. Windows Media Center C. Keyboard C. KVM B.www.co m 247 . Any Time.11a B. Windows XP Answer: D "Pass Any Exam. Touch screen D. Infrared D. WindowsVista Premium B. WindowsVista Ultimate C.com Ac tua lTe sts QUESTION NO: 816 .

File encryption options C. My Computer> System> Performance> Settings> Virtual Memory B. Ability to share the file and folders Answer: B.CompTIA 220-701: Practice Exam QUESTION NO: 818 Which of the following are advantages to NTFS? (Select TWO). A. Files can be larger than 256MB B.co m Which of the following is a reason why a technician would install a new Windows XP Pro installation with a FAT32 file structure? .www. To allow RAID support C. Network Neighborhood> Ethernet controller B. To support dynamic disks B. Control Panel> System> Advanced> Performance> Settings> Advanced> Virtual Memory C. Macintosh PC read/write access D.D QUESTION NO: 819 Which of the following steps would allow a technician to change the virtual memory in Windows XP Pro? A. Any Time.com 248 Ac tua QUESTION NO: 820 lTe Answer: D sts A. Support for file encryption D.actualtests. Add and Remove Programs "Pass Any Exam. Legacy support for older systems . Control Panel> Performance> Settings> System> Virtual Memory Answer: B QUESTION NO: 821 Where is the MOST common place for Wake on LAN (WOL) to be enabled/disabled? A. Control Panel> System> Advanced> Performance> Settings> Advanced> DEP D." . User access and permissions options E.

Any Time. sigverif C. Hide a password document in the workstation D. WPA Answer: C "Pass Any Exam. Never write down the passwords C. sfc B.co m 249 . WEP64 B. In a Windows Vista workstation. Control Panel> Power Options D. ipconfig D.www. msconfig Answer: B Which of the following is a best practice when informing users on how to remember a password? A. A notepad document on the desktop of the operating system Answer: B QUESTION NO: 824 Which of the following is the STRONGEST wireless encryption standard? A. which of the following commands would the technician use? A. System BIOS Answer: D QUESTION NO: 822 A technician needs to verify that all installed devices are using digitally signed drivers from the correct manufacturer. Contain on a sticky note on the back of the monitor B.CompTIA 220-701: Practice Exam C.actualtests. WPA2 D." .com Ac tua lTe sts QUESTION NO: 823 . WEP128 C.

primary services. Refuse the callers request and inform the police. Refuse the callers request and inform an IT manager.CompTIA 220-701: Practice Exam QUESTION NO: 825 An employee receives a phone call from a help desk. C.actualtests. driver level services. Which of the following services may need to be restarted? A. C.com 250 Ac tua lTe sts . the print spooler requires other services to be running first. Give the caller the username and password. Any Time. Printer Driver B. Answer: A QUESTION NO: 826 In order for the print spooler service to start or run correctly. Windows Spool Service C. Answer: C QUESTION NO: 827 A print job fails to leave the queue. These types of services are known as: A.msc "Pass Any Exam. dependency services." . B. Which of the following should the employee do? A.www. D. They state they need to upgrade the antivirus protection on the workstation. D.co m . Give the caller the information and inform an IT manager. They ask the employee for their username and password. NIC driver Answer: C QUESTION NO: 828 Which of the following commands would a technician use to manage current print jobs and queues on a Windows Vista PC? A. perfmon. registry level services. B. Print Spooler D.

Serial B. print D. printmanagement.msc Answer: D QUESTION NO: 829 Which of the following are the minimum requirements to run a 64-bit application in Vista? A. Check forWiFi radio on/off switch on the function keys. Check for an external antenna. Without knowing the specifics of that model. A 32-bit operating system and a 64-bit processor C. Any Time. Check the Device Manager for a wireless network device. IEEE 1394 D. B.msc C. Other companies use other names.www. Answer: D QUESTION NO: 831 Which of the following would be required to capture video from a digital camcorder? A. eSATA C.actualtests. to describe their 1394 "Pass Any Exam.link and Lynx.CompTIA 220-701: Practice Exam B. such as i.11b Answer: C Explanation: IEEE 1394 standard was originally developed by Apple and was used with trademarked name FireWire. A 64-bit operating system and a 64-bit processor Answer: D QUESTION NO: 830 A customer has just purchased a new laptop. how might a technician determine if the unit has WiFi capability? A. A dual-core 32-bit processor and a 64-bit operating system D. Check for an externalWiFi on/off toggle switch.com 251 Ac tua lTe sts . D." . services. C.co m . A 64-bit processor and a Vista Home Basic operating system B. 802.

" Answer: C QUESTION NO: 833 Answer: B QUESTION NO: 834 A technician is on a repair job and is expecting an important personal call on their cell phone. Which of the following is the BEST action? A. I am not replacing the hard drive. In the middle of doing the repair. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time. B. "Pass Any Exam. the phone rings. C. "The memory controller was interpreting several addressed incorrectly so I replaced the DIMM. Well. I cannot guarantee that your data will not be lost. I replaced the motherboard. which means delivering data at a guaranteed rate. Your data should be fine. please read it and then get back to me with any questions. "I am not sure if your data will be lost I will confirm with my manager. "I replaced some of the computer parts and now it is functional. C. "Here is all my documentation for the repairs.co m . such as video devices. D. This is because it is not only high speed but also supports isochronous data. Any Time.actualtests. Answer the phone and stay in the same room the whole time so the customer knows that they have not been abandoned. Apologize and excuse oneself for a moment to take the call quickly outside the room. Which of the following is the BEST response? sts . tua lTe A technician is replacing a motherboard and the client seems nervous and asks if they are going to lose all their data." B. Put the phone between one's ear and shoulder so the technician can do the repair and talk at the same time.CompTIA 220-701: Practice Exam products.com 252 Ac A. Take the call. Have the phone onvibrate before starting the repair." . I will let you know what happens after the repair. D. QUESTION NO: 832 A technician has just finished doing a repair and the client wants to know what repairs were performed." C. which is the main circuit board for the PC. Which of the following is the BEST response? A." B.www. This type of repair will not affect it.

tua Which of the following configurations would BEST allow sensitive data to be stored on the same hard drive as the operating system. Answer: A QUESTION NO: 835 A client is having a recurring problem with keys popping off their keyboard. Hide the sensitive data from casual view using folder Properties . D. Biometric fingerprint scanner "Pass Any Exam. B.actualtests. Any Time. while protecting the data from the operating system related issues? lTe sts . Do the repair.co m . D. making C: the OS and D: the data. Keylogger C. Answer: B QUESTION NO: 836 Answer: C QUESTION NO: 837 Which of the following will BEST allow a technician to secure a computer against unauthorized use without entering a password? A. C.CompTIA 220-701: Practice Exam D.com 253 Ac A. Do the repair with a good attitude. Immediately leave and go to another room to take the call and deal with the repair later.Attributes. B.www." . The technician knows that it is because the client has long fingernails and is weary of having to return every week to replace keys for this client. Refuse to do the repair until the client learns how to type with long fingernails. but let the client know that the client will be charged extra for the same repair nexttime. Do the repair and request that the client trim their fingernails to prevent the keys from popping off. Partition the drive into two logical drives. Front panel media lock B. C. Partition the drive into two physical drives making C: the OS and D: the data. Which of the following is the BEST response to the clients next repair order? A. Show the client how to put the keys back on. Encrypt the sensitive data so that it cannot be read without a key.

Unplug the computer after testing and recommend to the client that they need to install a surge protector. D. C. Tell the client they need to install a surge protector soon.actualtests.www. Replace all cooling fans with new ones. Which of the following devices would BEST help the user avoid further interruptions from short power failures? A. Larger power supply D. Remove excessive dust and loose items. UPS B. Which of the following is the BEST action to take? A.CompTIA 220-701: Practice Exam D." . D.com Ac tua lTe sts . Power strip C. Answer: C QUESTION NO: 840 A technician has replaced a power supply for a client and notices there is no power protection in use.co m 254 . Answer: A "Pass Any Exam. B. Cover the extra power plugs not being used with electrical tape. C. Install an uninterruptible power supply (UPS). B. Check for and remove outdated components. Barcode reader Answer: C QUESTION NO: 838 A user reports that the power briefly went out at home while they were in the middle of editing a very important file. Any Time. Leave it up to the client to take their own precautions. CMOS battery Answer: A QUESTION NO: 839 Which of the following preventive maintenance techniques should be performed when opening a computer for repair or upgrade? A.

They have had the system for two years and use it primarily to download photos. music and browse the Internet. Any Time. Run CHKDSK on the hard drive.255.255. B. D.0? "Pass Any Exam." . B. Class B C. Establish a plan.actualtests. Suggest purchasing a newer processor. C.255. Which of the following is the FIRST action to take? A. Class D Answer: C QUESTION NO: 844 Which of the following network classes exists if the default subnet mask is 255. Answer: B Which of the following network classes exists if the default subnet mask is 255.0.com Ac QUESTION NO: 843 tua lTe sts .www.0? A. The system specifications are still very good. Identify the problem. Answer: A QUESTION NO: 842 After the technician performed a repair and has verified that the computer is working properly. Formulate a theory. C. D. Defragment the hard drive. Document the actions. which of the following actions should be taken NEXT? A. Increase the systems RAM. Class C D.co m 255 .CompTIA 220-701: Practice Exam QUESTION NO: 841 A client reports that their system runs slowly. Class A B.

Class C D.com Ac A. Class D Answer: B Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.co m 256 . Class A B.0.www.0.0.255.1. Class A B." . Class C D. Class B C. QUESTION NO: 845 Which of the following network classes exists if the default subnet mask is 255. Class B C.CompTIA 220-701: Practice Exam A.22.168. Any Time. Class C D. Class A B. Class D tua Which of the following network classes exists if a hosts IP address is 192.1? lTe sts . Class A B.actualtests.0? A. Class D "Pass Any Exam.0? A. Class B C.30. Class D Answer: A QUESTION NO: 846 Answer: C QUESTION NO: 847 Which of the following network classes exists if a hosts IP address is 172. Class C D. Class B C.0.

Hub D. Class A B.172. C. Bridge .1. Task Manager "Pass Any Exam. Class C D. B. Switch B. Class D Answer: A QUESTION NO: 849 Answer: B QUESTION NO: 850 A host that has been assigned a permanent IP address is said to have a: A.actualtests.com Ac tua lTe sts A. Router C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 848 Which of the following network classes exists if a hosts IP address is 10. static IP address. D. stationary IP address. Any Time.www. dynamic IP address. Answer: B QUESTION NO: 851 Which of the following contains the settings to change the size of the paging file? A. Class B C." .co Which of the following devices can automatically assign host IP addresses? m 257 .1? A. reserved IP address.

D.co m 258 . Answer: A "Pass Any Exam. right click on the print job and select pause.CompTIA 220-701: Practice Exam B. Answer: A QUESTION NO: 854 How can a user continue a paused print job from the first page when using Windows XP? A. Virtual Memory D. Hardware Profiles Answer: C QUESTION NO: 852 Which of the following is indicated when a yellow question mark appears next to a device on the Device Manager list? A. right click on the print job and select cancel. D. Double click theprinters icon. Any Time. right click on the print job and select cancel.actualtests. right click on the print job and select properties. C. B. right click on the print job and select resume. The components driver is outdated. right click on the print job and select restart. Double click theprinters icon. C. Double click theprinters icon. D. Double click theprinters icon. Double click theprinters icon.com Ac tua lTe sts QUESTION NO: 853 . Device Manager C. The components driver is not found." . Answer: D How can a user temporarily stop an active print job when using Windows XP? A. B. B. Double click theprinters icon. right click on the print job and select delete. C.www. Double click theprinters icon. The component is disabled. Double click theprinters icon. The component is not installed. right click on the print job and select restart.

5 B. Security D. Any Time.com 259 Ac tua lTe sts . General Answer: A QUESTION NO: 858 How many concurrent connections can a Windows XP computer have established at any given time? A. right click on the print job and select cancel.actualtests. B. D. Answer: C QUESTION NO: 857 In Printer Properties. Print sharing has not been enabled on the host computer. C. D.co m . B. C. Double click theprinters icon.CompTIA 220-701: Practice Exam QUESTION NO: 855 How can a user delete an active print job when using Windows XP? A. Simple file sharing has not been enabled on the host computer." . right click on the print job and select resume. The print drivers have not been installed on theusers remote computer. The shared printer is not compatible with the host computers operating system.www. Advanced B. Answer: C QUESTION NO: 856 A remote user cannot locate a printer connected to a host computer in a workgroup. right click on the print job and select restart. Which of the following is the MOST likely cause? A. 10 "Pass Any Exam. Double click theprinters icon. Double click theprinters icon. right click on the print job and select properties. Ports C. Double click theprinters icon. which of the following tabs gives the technician the ability to set time availabilities on a shared printer? A.

Answer: D "Pass Any Exam. Please inform me if the PC will be processing more work than for which it was designed.www. Please inform me if you continue to have any problems with this PC. A user checking their personal email at an office. 20 Answer: B QUESTION NO: 859 Which of the following is an example of when a VPN should be used? A. lTe sts A technician has replaced a failed DIMM. Which of the following responses would be BEST to use? . Use technical acronyms to show your technical expertise. C. Any Time. D. D. Please inform me if you think you want me to come back and check it again tomorrow. D. C. Inform the customer of the expense that is being incurred.com Ac tua A. QUESTION NO: 860 Answer: D QUESTION NO: 861 Which of the following is the BEST response when interacting with a customer? A. C.ended questions. A remote salesman must transfer contract data to the corporate office.co m Answer: C 260 . The technician has verified that the unit is working properly and is now updating the customer on the event. Please try to be more conscious of static when using this PC.CompTIA 220-701: Practice Exam C. Be sensitive to the customer's culture. 15 D. A kiosk in a department store that looks up information in their online catalog." . B.actualtests. Only ask the customercloseD. B. A remote user updating the antivirus software on their notebook computer. B.

D. Call the service manager and inform them of the current situation. Before starting any work on the system. share this with the customer and take any preventative measures. B.actualtests. Follow the manager's instructions. D. Answer: A QUESTION NO: 865 "Pass Any Exam.co m . Upgrade the hard drive and reboot the system." . Call the service manager and inform them of the current situation.www. Inform the customer of the steps taken during the repair and continue to the next service call. C. Which of the following is the NEXT step to take? A. B.com 261 Ac tua lTe sts . Document the solution. Call the customer and reschedule for another time. Document the core actions and inform the customer the repair has been completed. B. share this with the customer and take steps to minimize the reoccurrence. D. Complete a full backup of the workstation before making any upgrades. Answer: C QUESTION NO: 864 A technician is sent to do a hard drive upgrade in a workstation. Call the service manager and inform them that the new service call cannot be made in time. Document the entire event. C. with a response time to another site of two hours.CompTIA 220-701: Practice Exam QUESTION NO: 862 A technician is working onsite on a virus problem affecting several computers and servers. Answer: A QUESTION NO: 863 A technician has completed the repair of a problem on a PC. Any Time. Remove the cover of the workstation case and use an ESD strap before the upgrade. A new service call is received. Call the new service customer and re-schedule the call for another time. Unplug the workstation and begin the upgrade. Which of the following would be the BEST choice to address this situation? A. which of the following is the FIRST course of action to take? A. C.

you can use only NTFS file system because only NTFS support encryption. HPFS.com Ac tua lTe A. Answer: C Explanation: To implement file encryption on your Windows 2000 computer. TPM D. Proper configuration of the BOOT. Installation of the NTLDR B. C. FAT32.actualtests. Answer: C QUESTION NO: 867 BitLocker works with which of the following components on a machine to provide the user with a fully encrypted hard disk environment? A. NTFS. D.www. Partitioning and formatting of the hard drive D.CompTIA 220-701: Practice Exam The preferred file system for use with all Windows operating systems starting at Windows 2000 is: A. Any Time.INI file C. B. RAID Answer: C QUESTION NO: 868 Which of the following is the FASTEST possible connection speed for an external hard drive? "Pass Any Exam. VRAM C.co Which of the following needs to be completed before a clean installation of Windows Vista can occur? m QUESTION NO: 866 262 . CMOS B. NTFS-E is an invalid file system name." . CDFS. Installation of updated device drivers sts .

The customer has installed a new cordless telephone recently that uses the 2.11g wireless signal. and does not wish to lose any files in the process.4GHz spectrum. EMI Answer: A QUESTION NO: 870 Which of the following memory types finds and corrects errors? A. Which of the following is the MOST likely cause of the customers issues? A. Windows Vista 64-bit edition D.CompTIA 220-701: Practice Exam A. ESD D. Double-sided B. Electrical surges C. ECC Answer: D QUESTION NO: 871 A customer wants to upgrade from Windows XP Professional to Windows Vista. Any Time. WindowsVista Ultimate "Pass Any Exam.co m . RDRAM D. Which of the following operating systems needs to be used when performing this upgrade? (Select TWO). RFI B. USB 2. A. Windows Vista Home Basic C. IEEE 1394b Answer: D QUESTION NO: 869 A user is reporting frequent drops in the 802. 802.com 263 Ac tua lTe sts . IEEE 1394a C.11n B." . Windows Vista Home Premium B.www. Dual-channel C.actualtests.0 D.

lTe sts A user reports that none of their documents are printing.B . If the print spooler service needs to be configured for multi-page printing.E QUESTION NO: 872 Which of the following are known as malware? (Select TWO).com 264 Ac tua A. DLLs E.co m Answer: A. Trojans C. B.www. Wattage D. Which of the following should the technician check FIRST? . The user sent ten different documents over a span of an hour. Amperage Answer: C Explanation: "Pass Any Exam. If the printer needs a firmware upgrade to print multiple documents at once. WindowsVista Business Answer: D. If the printer needs the queue cleared. Shareware QUESTION NO: 873 Answer: D QUESTION NO: 874 A technician is building a new system for a client with multiple processors and hard disk drives. Which of the following power specifications is MOST important to look for when deciding on the power supply unit for the system? A. Spyware B. If the printer needs a memory upgrade to print multiple documents at once. D. Hertz C. C. Frequency B. A.CompTIA 220-701: Practice Exam E.actualtests. Any Time. Freeware D." .

The voltage would not change with the power supply because it unit of measure of how much potential or electromotive force is present. call the customer and cancel the appointment. Any Time. 128 Answer: C QUESTION NO: 876 Which of the following battery types are used in MOST laptops? A." . Nickel Cadmium Answer: C QUESTION NO: 877 The technician is driving from one appointment to the next and encounters a traffic jam. call the customer from a mobile phone. you must be careful about the wattage it provides.www. D. "Pass Any Exam. B.CompTIA 220-701: Practice Exam Power supplies are rated in watts. C. Lithium Ion D. While replacing the power supply in your PC. Nickel Metal-Hydride B. 32 B. You need to ensure that all the connected devices and the devices inside the computer do not require more wattage than the chosen power supply can offer.actualtests. reschedule for another time. Call another technician and have the other technician reschedule the appointment for another date. The technician had planned to arrive five minutes early. QUESTION NO: 875 How many devices are supported on a single USB port? A. Pull over.com 265 Ac tua lTe sts . Use an alternate route and get to the appointment ten minutes after the scheduled time. 64 C. Amperage and resistance are not selling points for power supplies. Alkaline C. Pull over. Which of the following is the BEST course of action? A. 127 D.co m . and explain the delay. It is standard among power supplies and has nothing to do with the devices connected to the power supply.

The customer would like another computer so they can make their presentation that is due in an hour. QUESTION NO: 879 A. D. to boot the computer and retrieve the users data to a shared network drive. B. C.com 266 Ac tua lTe The technician has arrived at an angry corporate users desk to find a bluescreen. explain with authority.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 878 The technician is assisting a user who has little knowledge of computer terms.actualtests. Which of the following is the BEST method of working with this user? A. the hard drive has failed and the data cannot be retrieved within the hour. Which of the following is the BEST course of action? "Pass Any Exam. Advise the user to not do anything else. C. and an error message of a corrupted file. Speak slowly. Which of the following is the BEST course of action? sts . Listen and ask questions using non-technical terms. until the technician can arrive and work on the computer themselves. The company has provided remote control software. B.co m Answer: A . Work quickly. Any Time." .www. explaining to the user the data may not be retrievable within the hour to set a reasonable expectation. After listening to the user. explain to the user the computer will be taken to the shop to be repaired and will be returned when it is completed. Remain calm and positive. As the technician begins to evaluate the situation. Answer: C QUESTION NO: 880 The technician is talking to a company user who is out of state on a business trip. the customer demands the computer be replaced immediately. D. direct the user to do a hard shut down with the computer and talk them step by step through the boot process. The user is attempting to install a local printer and has become frustrated and is berating the support staff. Repeat the steps multiple times so that the user can understand the computer terms. using the various OS options available. Shut down the computer.

Inform the customer about the need to take the call from the school. Which of the following options is the BEST course of action? A. While the user is talking. The customer states they have important documents and photos on the drive which cannot be replaced. explaining to the user the unit will be restored as quickly as possible. C. as the school can be contacted later in day.www. such as a data recovery service. until they have completely calmed down. D. what has happened to the drive and explain the options available. Which of the following is the BEST course of action? A. C. Immediately replace the hard drive with a new. and then explain why they cannot get the printer installed themselves. The technician receives a call and the caller ID shows the call is from the technicians childs school. D. and then tell the user to try the install once again. Explain to the user that support can not be provided while they continue to berate the staff and tell them to call back when they have calmed down.com Ac tua lTe sts . larger model. Answer: A QUESTION NO: 881 After the technician has evaluated the notebook. Ignore the call. Request the customer to leave the room while the call is answered. Document on the service record the steps the technician took to evaluate the drive. in case the customer decides to sue for loss of data. they determine that the hard drive has failed.actualtests. Immediately stop working and leave the room to answer the call. Explain to the customer that the technician can replace the controller for the IDE hard drive and should be able to recover the information. B. Explain to the customer in non-technical terms. Any Time. explaining you will remote into the computer and assist in installing the printer. Listen calmly to the user. use MMC to grant administrative rights to the user. Answer: D "Pass Any Exam." . C. D. B. but the data is gone. Remain positive with the user. B.CompTIA 220-701: Practice Exam A. Answer: C QUESTION NO: 882 The technician is on-site at a customers home.co m 267 . conducting an initial evaluation of the problem with the customer.

CompTIA 220-701: Practice Exam QUESTION NO: 883 The technician has confirmed through their testing. Which of the following is the NEXT step to take? A." . C. Install an on hand video card and show the customer it is repaired.co m The technician has completed the repair action on the computer. D. D. Document the evaluation and actions taken. C. Check the work area and keyboard for foreign substances. Any Time. Test the computer to determine the probable cause of failure. Discuss options acceptable to the customer to address the issue. Which of the following is the NEXT course of action? . Replace the PS2 keyboard with a USB keyboard and try again. They have checked the printer and found coworkers have been printing documents. Check the power connections to the equipment and see if there is a surge protector in use.www. . B. B. Answer: C QUESTION NO: 886 A customer states that none of the print jobs they have submitted have printed from the network printer. Boot to BIOS/setup and confirm the hardware settings are correct. B. Question the customer on any changes made to the computer before installing the video card. D.actualtests. Answer: C QUESTION NO: 884 Answer: D QUESTION NO: 885 A. Establish the probable cause of the card failure for the customer. the video card is failing. Which of the following is the NEXT step to take? "Pass Any Exam. Which of the following would be the NEXT evaluation step? tua lTe sts A. C. Question the user to insure they do not attempt to make changes and break the computer again.com 268 Ac The customer notes the computer randomly repeats letters or characters that are not being entered when the key is pressed. Re-evaluate the repair theory to ensure the issue will not occur again.

co m 269 . ensure the phone and modem properties are set for the local area code. and then install the drivers.www." . D. The technician has to turn on plug and play before the scanner will work. as this may have deleted the network printer. plug in the scanner. The technician needs to install the scanner using the instructions provided. After installing the card with the administrative account. B. have the customer test the card using their log in. B. Which of the following describes the NEXT step to take? lTe sts . The technician has to boot. After inserting the PCMCIA card.CompTIA 220-701: Practice Exam A. Which of the following actions will BEST resolve the issue? A. check Network Places to ensure proper card functionality. C. Install the card using the customers log in. D. Ask the customer to select the printer icon they are trying to use and confirm it is set as the default printer. Ask the customer if they have installed a local printer at home. C. B. C. Ask the customer to open the printer properties and check the page size and paper orientation.com Ac tua The customer has requested the technician install a new cellular WAN card on their business laptop prior to their next trip. After installing the card.actualtests. Any Time. Check that the network printer is connected to the USB port on theusers computer. D. and then configure the card using the administrative account. Answer: D QUESTION NO: 887 A customer reports the new plug and play USB scanner they purchased is not working or detected by their photo editing program on their desktop computer. Answer: B QUESTION NO: 888 A. Answer: A QUESTION NO: 889 Which of the following statements is true when a docking station is used for the first time? "Pass Any Exam. The technician has to use Device Manager to update the drivers and then attach the scanner.

" .com 270 Ac A.CompTIA 220-701: Practice Exam A.www. When the Bluetooth function is enabled. TELNET C. HTTP B.actualtests. The dock will only work properly if a separate docking profile is manually created in the System Properties Advanced tab. DNS D. DHCP tua Which of the following services should be enabled to allow both corporate users and guests to easily logon to a local network for Internet access without a technician's intervention? lTe sts Answer: A . D. Bluetooth devices will need to add the security code. NETBEUI is unavailable on non-Windows operating systems. the Infraredport will no longer function. Answer: B QUESTION NO: 890 Which of the following statements is true about a laptop communication connection? A. the embedded keyboard will not function correctly. If the external keyboard number lock is toggled on. C. Plugging in an external keyboard or mouse will disable the embedded devices on the laptop. NETBEUI is designed to be used on small size LANs. "Pass Any Exam. C. A. NETBEUI can only be used on pre-Windows NT networks. B. If wireless security is enabled on the network. C. Docking stations will only work if an external power supply is connected. The WLAN connection will function only if the Zero Wireless Configuration is set to Automatic. Bluetooth and WLAN settings may be configured through the BIOS as well as the OS. B.co m . QUESTION NO: 891 Answer: D QUESTION NO: 892 When working within large computer networks. which of the following is the disadvantage of using NETBEUI over TCP/IP? (Select TWO). D. Any Time. B.

turn the printer off and on. The customer works at a company where the users all print to networked printers. and begin running diagnostics on the printer. D:\i386\winnt32 /cmdcons QUESTION NO: 894 Answer: C QUESTION NO: 895 Which of the following characteristics apply to solid state drives? A. run a print engine test. D:\i386\tools\console B. Redirect the customer to another printer if available. D. They have a larger platter than other magnetic devices. B. Answer: A. C. C. tua lTe sts A customer reports that a computer can no longer print. Any Time. NETBEUI is not a routable protocol. NETBEUI can only be used with DHCP. D:\i386\tools /cmdcons C. D. Verify which printer the customer prints to. and send a print job.D QUESTION NO: 893 Which of the following command line paths shows the recovery consoles installation? A." .CompTIA 220-701: Practice Exam D. B. Reinstall the printer drivers. Ask the customer which printer the customer prints to. They are susceptible to failure typically caused by strong vibration or rough handling.com Ac A. ensure the device is still online.co m Answer: D 271 . and verify the correct tray is being selected before printing.actualtests. Which of the following is the BEST approach the technician should take? . They have no moving parts and can tolerate vibration. and then attempt to print from the computer. run a self-test.www. E. "Pass Any Exam. turn the printer off and on. D:\i386\utilities\console D. is setup as the default printer. They require more power than other drive types.

CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 896 When comparing solid state drives vs. DVD media. B. and require less power.com Ac tua lTe A. more reliable. Answer: C QUESTION NO: 897 Answer: C QUESTION NO: 898 Which of the following is a true statement regarding optical drives and backward compatibility? A. USB hard drive B. D. magnetic drives.co Which of the following drives is not susceptible to damage typically caused by strong vibration or rough handling? m 272 . Solid state drives are slower. C. more reliable. and CD media. D. IDE drive C. Any Time. and require less power. DVD media. B. Solid state drives are faster. and require more power. and require more power." . DVD drives can readBlu-Ray media. which of the following holds true? A. Answer: B QUESTION NO: 899 Which of the following is a true statement regarding a liquid cooling system as compared to the traditional heatsink? "Pass Any Exam. and CD media. Blu-Ray drives can read Blu-Ray media. Blu-Ray drives can read Blu-Ray media. DVD media. Flash drive D.actualtests. Solid state drives are slower. but not CD media.www. but not CD media. SATA drive sts . more reliable. more reliable. DVD drives can readBlu-Ray media. C. DVD media. Solid state drives are faster.

Liquid cooling systems are more effective at cooling the processor. B. Liquid cooling systems are less efficient than the traditionalheatsink technology. Liquid cooling systems are not as loud as the traditionalheatsink/fan technology. C. and a switch transmits data directly to the device. TELNET Answer: D Explanation: The port 23 is used by Telnet TCP/IP protocol. Any Time." . A switch interconnects devices on the same network to be able to communicate. Liquid cooling systems are less effective at cooling the processor. A switch interconnects one or more networks. 21 C.actualtests.com 273 Ac tua lTe QUESTION NO: 901 sts . where a router interconnects devices on a network. 20 B.www. FTPS C. 80 Answer: D QUESTION NO: 902 Which of the following BEST describes the differences between a switch and a router? A. Answer: A QUESTION NO: 900 Which of the following protocols uses port 23. where a router interconnects one or more networks. A router broadcasts all data packets that are sent on the network. Which of the following ports needs to be blocked to prevent Internet access? A. by default? A. FTP B. B.co m . HTTPS D. D. 23 D.CompTIA 220-701: Practice Exam A. C. "Pass Any Exam.

Format the hard drive.CompTIA 220-701: Practice Exam D.actualtests. Answer: C QUESTION NO: 905 Which of the following power management modes stores all data from memory to the hard drive and completely powers down? A. Standby C. B. which of the following is the BEST task to perform? A.com Ac tua lTe sts . CDFS D. FAT16 Answer: A QUESTION NO: 904 Before upgrading an operating system on a PC. Hibernate Answer: D "Pass Any Exam." . Backup the hard drive. Partition the hard drive. Suspend D. FAT32 C. Any Time. Wake on LAN (WOL) B. which of the following file system formats would be the BEST choice for security purposes? A. D. Update the device drivers.co m 274 . Answer: C QUESTION NO: 903 Before performing a clean install of Windows XP professional. A switch broadcasts all data packets that are sent on the network. NTFS B. and a router transmits data directly to the device.www. C.

Broadcast name B. Disk Management D.11i network standard that ensures the most secure wireless encryption.actualtests. WPA D. Device Manager B. but that could be easily hacked. QUESTION NO: 909 Which of the following security devices uses biometric technology? "Pass Any Exam. but WPA2 was the most secure standard." . WPA2 Answer: D Explanation: WPA2 is the more secure 802. WEP was the original encryption standard developed for WiFi networks. Wireless channel used Answer: A QUESTION NO: 908 Which of the following is the STRONGEST wireless encryption type? A. Security key used C. Component services Answer: A QUESTION NO: 907 The SSID on a wireless network is which of the following? A. Encryption type D. Any Time. SAFER+ is used to encrypt Bluetooth communications.CompTIA 220-701: Practice Exam QUESTION NO: 906 Which of the following tools can be used to update a driver? A. WEP2 C.www.co m . WPA was an upgrade. WEP B. System Information C.com 275 Ac tua lTe sts .

www. Windows Key + L tua Which of the following key commands will lock a workstation? lTe sts . A program that is used to track user information for commercial reasons. "Pass Any Exam. B. Windows Key + D C. B.actualtests.co m 276 . D. Drive lock D.CompTIA 220-701: Practice Exam A. Port 25 is no longer being used. Malicious code that can propagate itself to different host files. Smart card Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. Port 25 has been opened. Ctrl + Alt + Esc B. Answer: A QUESTION NO: 911 Answer: D QUESTION NO: 912 An exception is made for port 25. QUESTION NO: 910 Which of the following BEST describes a virus? A. A malicious program that spreads itself in a system without the need of a host. Ctrl + Alt + L D. Which of the following has MOST likely been performed? A. Any Time. Fingerprint scanner C. IR scanner B. A program that appears to be harmless but has a malicious agenda." .com Ac A. C.

Data has been backed up. Answer: A QUESTION NO: 913 Which of the following authentication technologies is the MOST effective? A. Any Time. Which of following drive types did the technician install? A. B. Username and password B. Answer: B QUESTION NO: 915 A technician is installing a hard drive that does not contain any movable parts inside.actualtests. C. Port 25 is running at full duplex. D. Biometrics C. SATA B. BIOS security D. Solid state Answer: D "Pass Any Exam.co Explanation: You should use Biometric technology that uses fingerprint scans or retinal scans to authenticate a person because it relies on a physical characteristic of the user to verify his/her identity.CompTIA 220-701: Practice Exam C. Data has been restored." . D.www. Smart card QUESTION NO: 914 The term data wiping refers to which of the following? A. The hard drive has been reformatted.com 277 Ac tua lTe sts . m Answer: B . The hard drive is set to pre-format conditions. Port 25 is setup for port forwarding. PATA D. IDE C.

actualtests.7GB of data. Any Time.7GB? A. Floppy disk C.www. QUESTION NO: 918 Which of the following devices reads fonts by the reflection of white spaces between black bars? A.co m 278 . FDD D. Blu-Ray disk Answer: C Explanation: The data storage capacity of a single layered standard DVD is 4. Biometric devices Answer: B QUESTION NO: 919 Which of the following cable media types passes sound and video through one cable? "Pass Any Exam.com Ac tua lTe sts ." . CCD barcode reader B. Dual-layer DVD B. Single-layer DVD D. IR keyboard D. HDD Answer: B QUESTION NO: 917 Which of the following media types has a capacity of 4.CompTIA 220-701: Practice Exam QUESTION NO: 916 Which of the following devices writes data by burning an image to the media? A. Optical C. Solid state B. Laser barcode reader C.

actualtests. Task Manager B." . Task Bar D. Start Menu C. My Network Places B. Resolution C. Auto Alignment B. DVI Answer: A Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 920 Which of the following settings helps remove discoloration in a CRT monitor due to magnetism? A.CompTIA 220-701: Practice Exam A. Task Bar tua Which of the following places would a technician look to view the local drives? lTe sts . My Computer D. Any Time. Control Panel C.www. HDMI B. S-Video C.co m 279 . VGA D. Refresh Rate Answer: C QUESTION NO: 921 Answer: C QUESTION NO: 922 Which of the following places would a technician go to view running system processes? A. Event Viewer "Pass Any Exam. Degauss D.com Ac A.

Which of the following is an example of this feature? tua lTe sts A. Fingerprint scan B. Cable Answer: D QUESTION NO: 924 Answer: B QUESTION NO: 925 A. Dial-up B. Smart key Answer: A Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. Dial-up C.www. Satellite . Password C. Wireless B." .co Which of the following network connections uses an analog signal? m 280 . Any Time. Satellite C. Cable D. DSL D.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 923 Which of the following connection types will commonly be transmitted over RG-6 media? A.actualtests.com Ac Biometric authentication is a security feature preventing access to a device. "Pass Any Exam. Verbal recognition D.

co m 281 .0 interface? A.com Ac tua lTe sts . 480Mbps C. Cell phones B.www. 7 meters (23 feet) C. Any Time. Notebooks C.actualtests. IEEE 1394b Answer: D QUESTION NO: 927 Which of the following speeds is the maximum transmission rate of the USB 2.1 C. 1280Mbps Answer: B QUESTION NO: 928 Which of the following is the maximum recommended cable length for connecting USB devices? A. 10 meters (33 feet) D. 800Mbps D. 5 meters (16 feet) B. USB 2.CompTIA 220-701: Practice Exam QUESTION NO: 926 Which of the following interfaces allows for the FASTEST speed? A. IEEE 1394a D." . PDAs "Pass Any Exam. 15 meters (49 feet) Answer: A QUESTION NO: 929 Cardbus interfaces are mainly found on which of the following? A. USB 1.0 B. Desktop PCs D. 400Mbps B.

CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 930 Which of the following is the number of devices that can be daisy-chained to an IEEE 1394 port? A.www. Control Panel > System Applet > Properties > Advanced Tab D. 7 B. 127 Answer: C QUESTION NO: 931 Answer: B QUESTION NO: 932 A. 300Mbps C. 15 C." . 800Mbps . Control Panel > System Applet > Properties > Computer Name Tab Answer: B QUESTION NO: 933 Which of the following devices has an extremely dangerous electrical charge when exposed? "Pass Any Exam.actualtests. 400Mbps D. 63 D. 150Mbps B.com Ac Which of the following is the FASTEST way for a technician to find out a users computer name in a Windows 2000 environment? tua lTe sts A. Any Time.co Which of the following is the maximum transfer speed that can be achieved on SATA interface? m 282 . Right click on My Computer > Properties > Network Identification Tab C. Right click on My Computer > Properties > Computer Name Tab B.

Start > Settings > Printers and Faxes > Open the printer queue box > Highlight the print job(s) in question > Hit the Delete key and click OK C. Laptop LCD screen B. Windows Server 2003 C. Start > Settings > Printers and Faxes > Highlight the printer in question via a single click > Hit the Delete key and click OK D. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the control key once to initialize the operation > Hit the Delete key and click OK B. CRT monitor C. Windows 2000 Professional D. Intel Itanium C. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the Delete key and click OK Answer: B QUESTION NO: 935 Answer: A QUESTION NO: 936 Which of the following 32-bit processors has 64-bit capability? A. Any Time. WindowsVista Business B.co m . Intel Pentium 4 Extreme Edition D. USB mouse D. which of the following is the proper way to delete a print job in queue? A." .actualtests.RW drive Answer: B QUESTION NO: 934 In Windows XP.CompTIA 220-701: Practice Exam A. Intel Core 2 Duo "Pass Any Exam. Intel Pentium M B. Optical DVD.com 283 Ac A.www. Windows XP Professional tua UAC is a security feature found in which of the following operating systems? lTe sts .

Older ATX power supplies have a separate P4 connector. Which of the following is the MOST likely cause of this situation? A. D. The NumLock option is enabled." . Newer ATX power supplies do not use pins 21 through 24. numbers appear on the screen. The ToggleKeys option is enabled.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 937 A technician is installing an external hard drive and controller card that both use the IEEE 1394b standard. the technician observes the motherboards main power connector has less pins than the new power supply cable. 6-pin male to 4-pin female B.actualtests. Which of the following is the correct cable to use? A. Newer ATX power supplies are 20/24 pin compatible. Older ATX power supplies are no longer available. C. The FilterKeys option is enabled. Answer: B "Pass Any Exam. The StickyKeys option is enabled.www. After clearing it with the manufacturer. 6-pin male to male Answer: B QUESTION NO: 938 A laptop user states that lately that when certain letter keys are pressed.com Ac QUESTION NO: 939 tua lTe sts . 9-pin male to male C. Answer: B While replacing an ATX power supply in an older model desktop PC. Any Time. B. 4-pin male to male D. the cable is plugged in and the PC is up and running. Which of the following is the BEST reason why this fix worked? A. C.co m 284 . B. D.

SODIMM D. Print queue C. RDRAM "Pass Any Exam. DSL D." . Satellite Answer: A QUESTION NO: 941 Which of the following displays a list of print jobs waiting to process through a printer? A. Print test page B. Fiber B.com Ac tua lTe sts . Printer properties Answer: B QUESTION NO: 942 Where is the L2 cache located? A.CompTIA 220-701: Practice Exam QUESTION NO: 940 Which of the following network media types uses pulses of light to transmit data? A. On the front side bus D.co m 285 . On the CPU Answer: D QUESTION NO: 943 Which of the following memory types must be used in pairs? A. SDRAM B. On thesouthbridge chip C.actualtests. DDR2 C.www. Between the CPU and RAM B. Any Time. Printer settings D. Cable C.

actualtests. 802.www.11g D." . ST C. 801. 802.com Ac Which of the following wireless types.co Which of the following cable types releases the LEAST amount of toxic fumes in a fire? m 286 . by default. RJ-11 Answer: B QUESTION NO: 945 Answer: A QUESTION NO: 946 A. BNC B.11n C. STP D. has the GREATEST throughput and amount of coverage? tua lTe sts A. UTP . Non-plenum C. Any Time.11a B.11b Answer: B QUESTION NO: 947 Which of the following is used to rate desktop power supplies? "Pass Any Exam. Plenum B.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 944 Which of the following connector types is used on fiber cables? A. RJ-45 D. 802.

CompTIA 220-701: Practice Exam A.www.actualtests. Maximum input voltage B. Re-install the OS. Maximum resistance C. Maximum output wattage D. B. Update the keyboard drivers. Mantrap tua lTe A caller tells a technician that they need their username and password so they can remote into their workstation to complete some work that was left undone. Press ctrl + alt + delete on the keyboard. Compliance in the workplace "Pass Any Exam. Denial of Service (DoS) attack D. Dealing appropriately with confidential materials B.co m . Maximum output consumption Answer: C QUESTION NO: 948 A customer reports that their laptop keyboard does not work. Trojan attack C.com 287 Ac A. The department develops a Standard Operating Procedure to be signed by all employees and displayed on the policy board. Which of the following threats has been attempted? sts . Answer: C QUESTION NO: 949 Answer: A QUESTION NO: 950 New policies have just been developed by a companys IT Department. Any Time. The technician explains this is against company policy. D. The employees signing this memo and carrying out these new procedures is an example of which of the following? A." . Attach an external keyboard. Which of the following is the NEXT step in the troubleshooting process? A. Social engineering B. C.

30 meters (100 feet) D. Device Manager lTe A technician is troubleshooting and wants to limit the amount of programs on startup. token ring." . Self monitoring. Any Time.co m .CompTIA 220-701: Practice Exam C. and ATM. It is company policy that all documents be labeled even if they are not sensitive. Despite the stricter performance specifications. Task scheduler C. A.M. Which of the following security elements governs data sensitivity? A.A.www. analysis and reporting technology (S. Unclassified B. Professionalism in the workplace D. Exceptions C. Event Viewer B.actualtests.T) Answer: B QUESTION NO: 951 A technician is processing sensitive documents when they come across documents in a file cabinet that are unmarked. 100 meters (328 feet) C. 328 meters (1076 feet) B.R. Cat 5e cable does not enable longer cable distances for Ethernet networks: cables are still limited to a maximum of ______in length. Cultural Sensitivity D. Configuration Utility D.com 288 Ac tua A. Which of the following should be used? sts QUESTION NO: 952 . 150 meters (492 feet) "Pass Any Exam. Classification Answer: D Answer: C QUESTION NO: 953 Category 5e specification structured cabling is generally used to carry many other signals such as basic voice services.

actualtests. Any Time." . . This chemistry has a high energy density and is lightweight. QUESTION NO: 956 It is possible to see status light indicators on the interfaces of NIC and Modem "Pass Any Exam. fixed resolution of an LCD is called the native resolution. A. Because of all these features Li-Ion is the preferred battery chemistry for portable computing devices. Due to this the battery overcharges and elevates temperature that causes permanent capacity loss.com 289 Ac tua lTe sts .co m Explanation: The single. Contrast ratio C. Base frequency Answer: A QUESTION NO: 955 Which of the following battery chemistries has the longest life when used with portable computing devices? A. The nickel-based batteries are not a best choice for a portable device because the charger applies a full charge each time the portable device is connected to fixed power. Besides they only receive charge if the voltage is low.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 954 The _________is the measurement of the number of pixels an LCD monitor can display without the image appearing distorted. NiMH C. Li-Ion Answer: D Explanation: Lithium-ion batteries (Li-ion batteries) are the rechargeable batteries in that use lithium ions in them. Alkaline D.www. NiCd B. Pixelation D. Native resolution B.

The BIOS must support ACPI B." . In addition.CompTIA 220-701: Practice Exam A. Advanced Configuration and Power Interface (ACPI) is an industry specification for the efficient handling of power consumption computers. Portability B. Any Time. True B. Higher-quality construction Which of the following is not a requirement for ACPI to function? A.co m Answer: B 290 . and the operating system. A high configuration desktop computer can be purchased in the same price that you would spend to purchase a low configuration laptop. basic input/output system (BIOS). YOU must be running Windows 95 or later C. Desktop replacement D. the motherboard and processor must support the standard.com Ac tua lTe QUESTION NO: 958 sts Explanation: Laptops cannot offer increased performance. Answer: B Explanation: You need Windows 98 or later to use ACPI. The motherboard must support ACPI D. The processor must support ACPI. You always need to compromise in configuration when you purchase a laptop in your decided budget.www. QUESTION NO: 959 "Pass Any Exam. False Answer: A QUESTION NO: 957 Which of the following is not a benefit of laptop design? A. Increased performance C. ACPI must be supported by the computer motherboard. .actualtests.

www. EMI Answer: A "Pass Any Exam." . The SDR SDRAM uses DIMMs with 168 pins. 184-pin DIMM D.actualtests. Touchpad B. RFI B. RIMM Answer: C Explanation: DDR SDRAM is manufactured on a 184-pin DIMM and is the newest of the memory types under development. 168-pin DIMM B. 200 MHz and 266 MHz with operational voltage 2.5v. Any Time. due to either electromagnetic conduction or electromagnetic radiation emitted from an external source? A.co m 291 . The DDR SDRAM chips used are of the TSOP package and are available in two frequencies. Mouse C.CompTIA 220-701: Practice Exam Which packaging is used for DDR SDRAM memory? A. 72-pin SIMM C. CRT D. The SIMM is the predecessor to the DIMM. Point stick D.com Ac tua lTe sts . QUESTION NO: 961 Which of the following is a disturbance that affects an electrical circuit. QUESTION NO: 960 Which laptop input device was released with the IBM ThinkPad series of laptops? A. such as wireless communications. Trackball Answer: C Explanation: The laptop input device released with the IBM ThinkPad series of laptops is TrackPoint point stick. ESD C.

Any Time. Another computer with the same video card B.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 962 You are having problems with the video card in one of your computers. The manual that came with the card D.SYS B. thus forming an image on the drum? "Pass Any Exam. Social engineering Answer: A QUESTION NO: 965 Which step in the EP print process uses a laser to discharge selected areas of the photosensitive drum. Logic bomb D. Windows loads only basic files and drivers so that you can find out the configuration errors easily. QUESTION NO: 964 Which type of attack denies authorized user's access to network resources? A. D. Run Windows without processing AUTO EXEC. Where could you check for troubleshooting information? (Choose all that apply. C.co m What does Safe Mode allow you to do? .www. Start Windows using only basic files and drivers. Boot the system without scanning drives." . The video card manufacturer's website C. Worm C. The server log Answer: B. Skip loading the Registry.) A. DOS B. .C QUESTION NO: 963 Answer: C Explanation: When you boot Windows in Safe Mode.BAT and CON FIG.com 292 Ac tua lTe sts A.

www.co m 293 . Generators create new passwords every time a user signs in to prevent social engineering.CompTIA 220-701: Practice Exam A. Generators eliminate the requirement to establish log-in attempt limitations. Dirty drum D. B. D. Cleaning Answer: A Explanation: The writing step in the EP print process uses laser diodes to discharge an invisible electric image to the selected areas of the photosensitive drum. Any Time. Developing D. it can be easier to use a password generator based on that set of rules than to manually create passwords. RDISK. Writing B. Answer: D QUESTION NO: 968 What do you use in Windows XP to create a recovery disk? A. Transferring C. Automated System Recovery (ASR) B. Generators extend the requirement to periodically change passwords. What can we benefit from a password generator? lTe sts . thus forming an image on the drum.actualtests. Generators eliminate a user's tendency to create passwords that can be a security liability. C. Defective toner cartridge B. Brokenfuser Answer: B QUESTION NO: 967 A." . QUESTION NO: 966 Which of the following could be the cause of paper jams on a laser printer? A.com Ac tua A password generator can be part of a password manager. When a password policy enforces complex rules. Worn pickup rollers C.EXE "Pass Any Exam.

com 294 Ac tua lTe sts . True B. AC in. DVD media. DC out C. A. AC out B. AC out Answer: C Explanation: The AC in. and CD media. OSI B. Emergency Recovery System (ERS) Answer: A Explanation: To create a recovery disk in Windows XP. Enhanced Startup Disk (ESD) D. Any Time. of power supplies and AC adapters? A. you need to use Automated System Recovery (ASR). DC in. which one accurately represents the input and output. They use standard wall outlets for an input of AC voltage and they convert the AC voltage to the DC voltages required by the devices that use DC Voltage. DC out D. QUESTION NO: 971 What model is used to provide a common way to describe network protocols? A.www. DC out voltage pairings accurately represents the input and output respectively in Power supplies and AC adapters. DC in. False Answer: A QUESTION NO: 970 Of the following voltage pairings. CSMA/CA D. ISO C.CompTIA 220-701: Practice Exam C. QUESTION NO: 969 Blu-Ray drives can read Blu-Ray media. AC in.co m ." . CSMA/CD "Pass Any Exam.actualtests. respectively.

11g.co m .11g tua Which of the following wireless IEEE standards operate on the 2.4GHz radio frequency and are directly compatible with each other? (Choose all that apply. 802.D Explanation: The wireless IEEE standards for your laptop that can operate in the 2.4GHz radio frequency range and are directly compatible with each other are 802.11a operates in the 5GHz range and 802. Copy Answer: B Explanation: To back up all the selected files and then clear the archive bit. 802.11b C. QUESTION NO: 973 Answer: B. Although Incremental backup clears the archive bit.11a B. Complete B. 802. There is no such option as Complete backup. QUESTION NO: 974 The program that performs an upgrade from Windows NT to Windows XP is called "Pass Any Exam.) lTe sts .11d is not a commonly implemented standard. 802. Copy backs up all files but does not clear the archive bit. it only backs up files the files that have changed since the last backup. Any Time.11d D.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 972 What type of backup will back up all selected files and then clear the archive bit? A. Incremental D. Normal C. you need to select the normal backup type.com 295 Ac A.www.actualtests.11b and 802." . 802. The normal backup clears the archive bit after backing up to let the system know that the file was backed up.

EXE Answer: D QUESTION NO: 975 High-density three and a half floppy diskettes have a formatted capacity of: A. Mantraps C. INSTALL.www. WINNT32.44MB.co m 296 .EXE D. The Double-density 5¼? floppies and double-density floppies on the other hand can be formatted to a capacity of 360KB and 720KB respectively.88MB." . QUESTION NO: 977 "Pass Any Exam. 720KB C. It is the first layer of access control that is intended to delay or deter entrance into a facility. .CompTIA 220-701: Practice Exam A. Perimeter security B.BAT B.com Ac tua lTe sts Explanation: High-density 3½? floppy diskettes have a formatted capacity of 1. 360KB B.44MB D.88MB Answer: C QUESTION NO: 976 Which component of physical security addresses outer-level access control? A.EXE C. Any Time. 2. Security zones D. SETUP. The extended-density 3½? floppy diskettes can be formatted to 2.actualtests. 1. Strong passwords Answer: A Explanation: The Perimeter security is the physical security zone that addresses the outer-level access control of a facility. WINNT.

UNDELETE B. AUTO EXEC.com 297 Ac tua lTe sts . Swap file issues OE.Only attributes on the file before you replace the file? A.actualtests. Configuration file issues C. System files not found B. System. and then remove it from laptop. and ReaD.www. Any Time. Star B.co m . Ring D.BAT issues D. ERASE C.CompTIA 220-701: Practice Exam In order to delete and/or replace system files. ATT RIB D.Boot file issues Answer: C "Pass Any Exam. DELETE Answer: C QUESTION NO: 978 The most appropriate way to remove a USB device on a laptop computer is to stop the device first. A. False Answer: A QUESTION NO: 979 Which of the following topologies allows for network expansion with the least amount of disruption for the current network users? A. BUS C." . which command do you use to remove the Hidden. True B. Mesh Answer: A QUESTION NO: 980 All of the following are Windows file-related problems except_________ A.

m 298 . Read Only C. Archive D. Hidden.co The net use F: \\ComputerName\ShareName /persistent:YES command will automatically reconnect a network drive as F: after a restart on a Windows XP system. TCP/IP hijacking Answer: A QUESTION NO: 982 The edit command line tool is able to open a text based word processor Answer: A QUESTION NO: 984 Which of the following file attributes are available to files on a FAT32 partition? A. True B. B.CompTIA 220-701: Practice Exam QUESTION NO: 981 A server on your network will no longer accept connections using the TCP protocol. The server indicates that it has exceeded its session limit.actualtests. False .www. Smurf attack C. True B. Which type of attack is probably occurring? A.com Ac A. False tua QUESTION NO: 983 lTe Answer: A sts A. TCPACKattack B. Any Time." . Virus attack D. System "Pass Any Exam.

www. HTTP D. You notice that among all of the other ports. They are supported by NTFS files system. Archive. eSATA and Express Card/54 are examples of hot pluggable devices A. Telnet B. which one provides digital data transmission over the wires of a local telephone network and uses protocols such as PPPoE? tua lTe sts . The attributes such as Encryption and Compression are not supported by FAT 32.CompTIA 220-701: Practice Exam E.B. Satellite C.D Explanation: On a FAT 32 partition in Windows XP you can set Hidden. Refer to the following Internet connectivity methods.C.actualtests. DSL D.D QUESTION NO: 986 A.co m 299 . Compression Answer: A.) A. Read Only. Cable B. port 443 and port 80 have been disabled. FTP C. What services are associated with these ports? (Choose two. HTTPS Answer: C.com Ac The Point-to-Point Protocol over Ethernet (PPPoE) is a network protocol for encapsulating Pointto-Point Protocol (PPP) frames inside Ethernet frames. Any Time. QUESTION NO: 985 You are administering a system that has been locked down for security reasons. and System attributes on the files. Dial-up Answer: C QUESTION NO: 987 USB." . True "Pass Any Exam.

floppy drives have a 5. LCD D.co Answer: D m 300 ." . Like a hard drive. D. Hide answers/explanations Atypical backlight technology is A. you must insert the connector correctly or the drive can be damaged. Because it is antiquated technology. CRT B. LED Answer: B QUESTION NO: 990 Which of the following password.25-inch form factor and must be installed in the larger drive bays C. User Accounts C.CompTIA 220-701: Practice Exam B. Although some drives might not clearly key the receptacle for the Berg power connector. B. CCFL C. POST B. floppy disk drives can no longer be purchased new.ROM drives.www. LDAP Answer: C "Pass Any Exam. is necessary to be entered before booting into the operating system? A.actualtests. the floppy drive requires no external access. Like DVD. False Answer: A QUESTION NO: 988 Which of the following statements regarding floppy drive installation is true? A.com Ac tua lTe sts QUESTION NO: 989 . once setup. Any Time. BIOS D.

For example. one of the characteristic of Windows operating system lets a user change which devices his computer uses when he moves it from location to location. D. The motherboard is preset from the factory to work with only one CPU and only one type of RAM module. Internal hard drive Answer: A QUESTION NO: 992 As portable computers are used in a variety of locations. Any Time. a portable computer with a docking station is generally connected to a local wired network. Wireless Zero Configuration Answer: B QUESTION NO: 993 For modern motherboards.co m 301 . Modern motherboards have intelligent BIOS routines that automatically recognize and configure themselves for the CPU and RAM. YOU must use an external CPU/RAM programming station topreconfigure these components for your specific motherboard. The CPU and RAM modules have DIP switches on them that must be set the same as the DIP switch on the motherboard. B. Floppy D. Roaming profile B. however. Hardware profile C. Which of the following feature enables that? A.com Ac tua lTe sts . modern operating system on a computer lacking mutable secondary storage? A. "Pass Any Exam. the portable computer will automatically connect to a wireless network.CompTIA 220-701: Practice Exam QUESTION NO: 991 Which of the following contains a bootable computer operating system and is unique in that they have the ability to run a complete. C. Driver signing D.www. Live CD B. Network C. which statement concerning CPU and RAM configuration is most true? A.actualtests. if it is used in a hotel or on an airplane." .

malicious software that is self-replicating and self-propagating B. Remove DVD.actualtests. malicious software that monitors Internet surfing habits C. As an experienced technician. malicious software that changes the user's home page D. VPN C. Remove PC card adapters B. what is your recommendation so as to avoid the potential damage during transit? A. malicious software attached to another piece of software Answer: A QUESTION NO: 995 Answer: B QUESTION NO: 996 You are an IT professional in an international company.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 994 Warm is a type of: A. FTP B. WAN D. Any Time.co Which of the following allows for creating a private scope of computer communications or providing a secure extension of a private network into an insecure network? m . Remove LCD C.com 302 Ac tua lTe A. Remove Backlight D.www. a customer calls you and is wondering what requires special attention if he wants to ship a laptop. During your working hours." . HTTP sts .ROM drive Answer: A QUESTION NO: 997 "Pass Any Exam.

Subnet mask C. C.co m 303 . A VPN is a networking protocol used for the propagation of virus data to ensure anti-virus is up to date. C:\Win\System32 "Pass Any Exam. A VPN is a private network between two computers using wireless cards without using a wireless access point between them. Any Time. which one about the Virtual Private Network (VPN) is the most appropriate? sts QUESTION NO: 999 .actualtests.CompTIA 220-701: Practice Exam Aero is a feature of the Windows Vista Ultimate operating system A. A VPN is a secured line of communication between two points through a public network. False Answer: A QUESTION NO: 998 Which elements are required to communicate on a TCP/IP network? (Choose all that apply. A VPN is a testing protocol to verify the strength of a security infrastructure using mock intrusion attacks." .www. B. True B. D. Hide answers/explanations Answer: C QUESTION NO: 1000 Which of the following locations is common for system files? A. IP address B. Default gateway D.com Ac tua lTe Refer to the following descriptions. DNS server Answer: A.) A. C:\System\Windows32 C.B A. C:\System32\Win B.

This error usually happens due to the sloppy programming and can be resolved by clearing the memory with a reboot.CompTIA 220-701: Practice Exam D." . Socket479 B.www. System lock-up sts When a Windows-based application attempts to access memory another program is using.co QUESTION NO: 1002 m 304 .com Ac tua lTe A. It also occurs when a program tries to access a memory address which does not exist. Inverter C. LPGA D. what is the error that will be generated? . Backlight B. C:\Windows\System32 Answer: D QUESTION NO: 1001 Which LCD component is responsible for providing brightness? A. Illegal operation D. ZIF C. Windows protection error B. Backdrop Answer: A Answer: B Explanation: When a program in Windows illegally accesses the memory of another program then a general protection fault (GPF) error occurs in Windows. Any Time. SPGA "Pass Any Exam. General protection fault C.actualtests. QUESTION NO: 1003 Which of the following is a socket technology that is designed to ease insertion of modern CPUs? A. Screen D.

double-layer DVD+R B." . single-layerBlu-ray disc C.www. Left-clicking the mouse and double-clicking the Taskbar C. single-layer DVD.com Ac A.actualtests.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 1004 Which optical disc format supports a data capacity of 25GB? A. Controller C. Double-sided. Highlighting the Taskbar and double-clicking in the center tua lTe sts . Its main uses are storing high-definition video Blu -ray discs can store 25GB of data single-sided and single-layer. Host adapter Answer: A "Pass Any Exam. Any Time. single-layer DVD+R Answer: B Explanation: Blu -ray disc (also known as Blu -ray or BD) is an optical disc storage medium designed to supersede the standard DVD format. Hard disk D. pausing until the pointer turns into a double-headed arrow. Drive interface B.co m 305 . and then clicking and dragging D. QUESTION NO: 1005 The Taskbar can be increased in size by Answer: C QUESTION NO: 1006 Which of the following is not one of the three major components of a hard disk drive system? A. Double-sided. Double-sided.R D. Moving the mouse pointer to the top of the Taskbar. No other given options can store roughly more than 17GB of data. Right-clicking the mouse and dragging the Taskbar to make it bigger B. Single-sided. The dual layer capacity of Blu -ray disk is 50 GB.

Improper manufacture C. IDS system C. The drive interface is the computer bus that connects the hard disk drive to the processor and memory. you're trying to educate users on the importance of security. Any Time. 24 Answer: C QUESTION NO: 1008 While inspecting a motherboard. you explain.CompTIA 220-701: Practice Exam Explanation: The three major components of a hard disk drive system are hard disk. Underclocking Answer: C QUESTION NO: 1009 As part of your training program. Some attacks. Which port will you need to block to prevent Telnet from being used? A. you decide to use your firewall to block the Telnet protocol. It is a common component of the controller and host adapter and therefore it is not one of the major components of a hard disk drive system. 23 D. You explain to them that not every attack depends on implementing advanced technological methods. 22 C. Spilled liquid B.com 306 Ac tua lTe sts . What term do you use to describe attacks of this type? A.www. you notice a discolored area. Biometrics "Pass Any Exam. 21 B. controller.co m . What is usually a cause of this? A. take advantage of human shortcoming to gain access that should otherwise be denied.actualtests. A HDD magnetically stores data on discs that are known as platters. Perimeter security D. and a host adapter. Power surge D. Social engineering B." . QUESTION NO: 1007 To increase security.

7 Answer: C Which of the following options can be used with a command at a command prompt to see what options are available with it? A.CompTIA 220-701: Practice Exam Answer: A Explanation: This is called the Social engineering attack where the attackers use the inherent trust in the human species to gain access to their work environment." . Any Time. which means delivering data at a guaranteed rate. /and D.www. Other companies make use of other named such as i.actualtests. /? B.com Ac QUESTION NO: 1011 tua Explanation: IEEE 1394 standard was first developed by Apple. It was used with trademarked name FireWire. to describe their 1394 products. 127 C. such as video devices. /more Answer: A QUESTION NO: 1012 "Pass Any Exam. 63 D. A. This is because it is not only high speed but also supports isochronous data. QUESTION NO: 1010 The IEEE 1394 interface is a serial bus interface standard for high-speed communications and isochronous real-time data transfer. /help C. lTe sts . A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time. which can connect up to __peripherals in a daisy-chained topology. 15 B.co m 307 .link and Lynx.

B. D. A Paper tray is a storing tray holding a stack of sheets of paper for feeding into a printer includes opposite paper guides one of which is adjustable relative to the other for varying the spacing between the paper guides. Laser toners are much larger and more expensive than inkjet ink and more difficult to recycle. Toner cartridge are used in Laser toner cartridges contain dry ink (toner). Nslookup Answer: C QUESTION NO: 1013 Which device in a bubble-jet printer contains the printhead? A. C. Ipconfig C. Any Time. Daisy wheel D. Ping B.com Ac A daisy print wheel is a device around which is a set of print characters that make a typing impression on paper. sts .CompTIA 220-701: Practice Exam Which tool can be used to test connectivity and see the path taken to reach another host? A." . Tracert D. Paper tray Answer: A QUESTION NO: 1014 In Windows XP. Left-click a directory and choose Find.actualtests.www. how can you start a search for files and folders? A.exe at the command prompt. Answer: D "Pass Any Exam. Run search.co m 308 . Toner cartridge C. Click Start-> Search. Ink cartridge B. tua lTe Explanation: A bubble-jet printer is any printer that fires extremely small droplets of ink onto paper to create an image in the form of letters or graphics. Click Start-> All Programs-> Search. This ink is fired through Ink Cartridge.

Keep records of accident reports. Class B C. Provide properly maintained tools and equipment.D QUESTION NO: 1016 Answer: B QUESTION NO: 1017 When moving computer equipment. This is not a valid IP address .D QUESTION NO: 1018 What is the name of the power connector that is larger than the connector used for floppy diskette drives and that is commonly used with PATA drives? A.com 309 Ac tua lTe sts A. Berg "Pass Any Exam.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 1015 Which of the following are OSHA requirements for a safe work environment that must be followed by employers? (Choose all that apply. Ensure that there are no safety hazards in your path." . B. Answer: B. What class is this address? . AT system connector B.226. B. which of the following are good procedures to follow? (Choose all that apply.) A. Attend yearly OSHA safe work environment seminars. C. Any Time. D.www.1. Display an OSHA poster in a prominent location. C. Lift by bending over at the waist.co m You have a computer with the IP address 171. Carry monitors with the glass face away from your body.C.18. Class C D.) A. Use a cart for heavy objects. Answer: C. Class A B. D.

S2 C.com Ac tua lTe sts The docking station adds expansion capabilities. ATX system connector Answer: C QUESTION NO: 1019 Which of the following sleep modes is also known as Standby? A.D QUESTION NO: 1022 "Pass Any Exam." . without sacrificing the mobile computing functionality of the machine. S3 D. .) A. S4 QUESTION NO: 1020 A. Any Time.actualtests. A faulty transfer corona wire B. the use of a docking station quickly enables a laptop computer to become a substitute for a desktop computer. to a laptop. False Answer: A QUESTION NO: 1021 When you print documents on your laser printer.CompTIA 220-701: Practice Exam C. Molex D. A broken cleaning blade Answer: C. A bad erasure lamp D. For example.co m Answer: C 310 . you see residue from previous images on the output. What two things are the most likely causes of this problem? (Choose two. An overheating printer C. S1 B.www. True B. as well as additional ports.

Memory cards C. while Berg connectors are used with floppy drives. You must make sure the voltage selector switch on the back of the power supply is switched to the lower setting if the computer is going to be used inEurope. Give the customer an estimated time for repair based on the technicians assessment. The 4 pin Berg connectors provide power "Pass Any Exam. The technician will get back to them as soon as possible. Therefore they use Molex connectors. D. D.actualtests. the customer is anxious to know when he might come back to pick up his computer. Any Time.com 311 Ac tua lTe sts . Answer: A QUESTION NO: 1024 Which of the following statements about power supplies is true? A. Ask the customer when they would like to have the work completed. Recently. C.CompTIA 220-701: Practice Exam Which technology is based on flash memory and is intended to eventually replace conventional hard disk drives that have moving discs and other mechanisms? A.co m . Power supplies supply power to ATX-based motherboards with connectors known commonly as P8 and P9. C. Answer: D Explanation: PATA (Parallel ATA) Hard drives are one of the earliest drive types and they do not have SATA power sockets. What is the best answer to that? A." . Optical drives Answer: C QUESTION NO: 1023 A customer has purchased a laptop computer for half a year.www. Ask the customer to check daily to see when it is completed. Before leaving the Repair Center. So. you are responsible for fixing the problem. there is something wrong with it. SoliD. he takes the computer to the Repair Center and as a technician. B.state drives D. SATA hard drives most often use the same type of power connector as PATA hard drives. but he has no idea what the problem is. Thumb drives B. Molex connectors are used with PATA hard drives. B. Inform the customer that others are waiting.

Luggable B.000 volts to feel a shock.000volts C. Notebook Answer: B Explanation: The Tablet PC resembles a paper notebook the most in its design and function. The charge below 3. ATX-based motherboards use 20 pin 24-pin single power connectors instead of P8 and P9 connectors. lTe sts . QUESTION NO: 1025 What is the approximate minimum level of static charge for humans to feel a shock? A. "Pass Any Exam.000 volts is below human sensation. Tablet C. If the computer is going to be used in Europe the voltage selector switch on the back of the power supply should never be switched to the lower setting rather it must be set at the higher setting.CompTIA 220-701: Practice Exam supply to floppy drives. Netbook D.000volts Answer: B QUESTION NO: 1026 Which kind of laptop was designed to look and function like a paper notebook? A. The SATA hard drive uses 15 pin SATA Power connector and PATA hard drive uses Molex connector. It has a fliparound screen and can be held like a large notebook.actualtests. SATA hard drives and PATA hard drives do not use the same type of power connector.co m . It also allows you to write notes directly on the screen with a special pen called stylus. 30. 300volts B. 300. Both SATA Power connector and Molex connector cannot be used on the same drive. Any Time.000volts D.www.com 312 Ac tua Explanation: The humans need an electrostatic discharge of 3." . The P8 and P9 connectors are used by AT-based motherboards. 3.

co m 313 . Any Time. eSATA and Express Card/54 are examples of hot pluggable devices A.www. True B.actualtests.com Ac tua lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 1027 USB. False Answer: A "Pass Any Exam." .

Sign up to vote on this title
UsefulNot useful