CompTIA 220-701

220-701 CompTIA A+ Essentials

Practice Test
Version 2.0

CompTIA 220-701: Practice Exam QUESTION NO: 1 Which of the following memory types has a clock speed of 400MHz? A. PC133 B. PC2700 C. PC3200 D. PC10600 Answer: C

QUESTION NO: 2 A technician receives a Windows laptop that has not been operating correctly since a user changed some registry settings by mistake. Which of the following should be attempted FIRST? A. Reset the CMOS B. Rollback to a restore point C. Boot into Safe Mode D. Reconfigure the BIOS Answer: B

QUESTION NO: 3

A technician encounters an IP address of 191.15.20.1. The IP address is a member of which of the following classes? A. Class A B. Class B C. Class C D. Class D Answer: B

QUESTION NO: 4 Which of the following cables allows for the transfer of video and sound? A. VGA B. S-Video C. DVI "Pass Any Exam. Any Time." - www.actualtests.com 2

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CompTIA 220-701: Practice Exam D. HDMI Answer: D

QUESTION NO: 5 Which of the following is placed directly on the CPU in a new computer system to aid in the cooling process? A. Heatsink B. Fan C. Liquid cooling system D. Thermal compound

QUESTION NO: 6

Answer: B

QUESTION NO: 7

Which of the following printer types is the BEST for a technician to recommend to a company needing to print 10,000 black and white pages per month? A. Laser B. Thermal C. Inkjet D. Dot Matrix Answer: A

QUESTION NO: 8

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A. Ask the customer to speak with someone else that may be able to help. B. Ask open-ended questions to narrow the scope of the problem. C. Ask a co-worker what the customer is trying to explain. D. Ask focused questions that lead the customer with yes or no answers.

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When determining a customer's specific issue, which of the following is the BEST approach?

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Answer: A

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CompTIA 220-701: Practice Exam Which of the following keyboard combinations will lock a Windows XP workstation? A. Windows Key + L B. CTRL + ALT + Delete C. Windows Key + CTRL + Backspace D. Windows Key + CTRL + Escape Answer: B

QUESTION NO: 9 A customer wants to be able to search the Internet wirelessly with their laptop, from any location. Which of the following devices would be MOST effective in achieving this? A. Bluetooth card B. 802.11 a/b/gWiFicard C. 802.11nWiFi card D. Cellular WAN card Answer: D

A. Upgrade the BIOS. B. Release the LCD cutoff switch. C. Toggle theWiFi switch. D. Toggle theFn key. Answer: D

QUESTION NO: 11 A technician has determined that the primary hard drive has failed and the defective hard drive has been replaced. According to the troubleshooting process, which of the following steps would come NEXT? A. Document the setting.

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A customer wants to connect an external projector to a laptop. The projector is plugged into the external video port but no video is shown on the projector. Which of the following will correct the problem?

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CompTIA 220-701: Practice Exam B. Establish a probable cause. C. Verify full system operation. D. Question the user. Answer: C

QUESTION NO: 12 Which of the following commands is used to bring up the interface that allows a technician to edit startup services and applications? A. msinfo32 B. cmd C. dxdiag D. msconfig Answer: D

Most people know that the more programs you have running on your computer at once, the more likely it is that your computer will either run slowly or even crash. What most people don't know is that every time you boot your computer a whole mess of "hidden" programs load in the background. Some of these hidden programs are essential, but most aren't. Turning off some of these hidden programs can significantly increase your computer's performance and reliability.

QUESTION NO: 13

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Explanation: Built into Windows is a special tool called the "Microsoft System Configuration Utility" or simply " MSCONFIG. " Designed to help you troubleshoot problems with your computer, MSCONFIG can also be used to ensure that your computer boots faster and crashes less.

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CompTIA 220-701: Practice Exam Which of the following Windows Vista versions can be installed on a system with 512MB of RAM and a 40GB HDD? A. Home Basic B. Home Premium C. Ultimate D. Business Answer: A

QUESTION NO: 14 Which of the following is an example of a manufacturer's image stored on a hard drive? A. Factory Recovery Partition B. OEM Version C. Recovery CD D. Network Install Answer: A

802.11n has the potential to support up to: A. 11Mbps. B. 20Mbps. C. 54Mbps. D. 100Mbps. Answer: C

QUESTION NO: 16 A CRT monitor is flickering very rapidly, making it very uncomfortable to view. This can be corrected by: A. Adjusting the refresh rate. B. Adjusting the dot pitch. C. Degaussing the monitor. D. Adjusting the resolution.

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QUESTION NO: 15

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WiFi Protected Access (WPA) D. D. Tape D. Firewall sts Every time the computer starts a technician receives a message saying that the computer case has been opened. Intrusion detection C.actualtests. The PC needs a 26-to-20 pin ATX adapter.www. The PC needs an AT-to-ATX adapter. Which of the following can be disabled in the BIOS to prevent this message from appearing? .CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 17 A PC is having its PSU replaced and the new PSU has a connector that is too large for the motherboard's socket. Any Time. HDD Answer: D QUESTION NO: 20 "Pass Any Exam.co m 7 . Answer: C QUESTION NO: 18 Answer: B QUESTION NO: 19 Which of the following media types is MOST affected by the RPM rating? A.com Ac tua lTe A. Flash C. B. Which of the following is needed to solve this issue? A. The PC needs a 24-to-20 pin ATX adapter. The PC needs a NLX to ATX adapter. Trusted Platform Module (TPM) B. SDD B." . C.

After extracting the driver.com Ac tua lTe sts A." . HDMI . System Information B. DVI B.actualtests. Cable C. Start > Control Panel > Administrative Tools > Sound Devices > 'Update Driver' D. Device Manager>Driver tab> Update Driver> Double click on the name of the sound card under 'Sound. DSL B.CompTIA 220-701: Practice Exam A technician downloads an updated version of the driver for a sound card in Windows XP. MIDI C. 6-pin mini-DIN D. Any Time. video and game controllers'>double click on the name of the sound card> Troubleshoot' B. Satellite D. Fiber Answer: D QUESTION NO: 23 Which of the following Windows utilities will identify issues with drivers and programs running under Windows XP? A. how would the technician update the driver? A.co m Which of the following connectors are used for musical equipment? 8 . video and game controllers' Answer: A QUESTION NO: 21 Answer: B QUESTION NO: 22 Which of the following broadband technologies provides the FASTEST bandwidth speeds? A. Start > Control Panel > Administrative Tools > Update Drivers>double click on 'Sound Card' C. Hardware Compatibility List "Pass Any Exam.www. Device Manager> expand 'Sound.

255. C.255.www. 224.0. and 2 short beeps.255. which of the following is true? .0-223.255.255.0.CompTIA 220-701: Practice Exam C. However.0 QUESTION NO: 25 Answer: B QUESTION NO: 26 A computer fails POST with 1 long. Sound card B.co m Answer: A . the beep codes may vary. sts In the laser printing process. NIC D.255. Heat is applied to heat-sensitive media to create an image." .0-255. Toner is applied to a photoconductor and transferred to the media. D.0-191. Which of the following components has MOST likely failed? A.1.0.1. 192.0. Program Compatibility Wizard Answer: C QUESTION NO: 24 Which of the following IP ranges is Class C? A. B.255.actualtests.0. Watson D.255 D. Dr.255. because of the wide variety of models shipping with this BIOS. Power supply C.1-126. 128.255 C. Toner is sprayed to the media. Video card Answer: D Explanation: IBM BIOS beep codes Below are IBM BIOS Beep codes that can occur. Any Time.com 9 Ac tua lTe A. "Pass Any Exam. 1.0.255 B. A wax-based substance is melted and applied directly to the media.

DVD C. SSID broadcasting Answer: B QUESTION NO: 28 Answer: A QUESTION NO: 29 A. The technician comes to the conclusion that liquid was "Pass Any Exam.actualtests. Any Time. Which of the following describes the method the technician would MOST likely use? tua lTe sts A. WPA encryption B.www. BNC . NAT translation D.co Which of the following connector types is used on CAT5e cable? m . PXE Answer: B QUESTION NO: 30 A technician is repairing a keyboard issue.com 10 Ac A technician is installing Windows Vista onto a new computer locally. MAC filtering C. the technician discovers that the user was eating lunch while typing the document. RJ-11 D. RJ-45 B. Blu-Ray D. Floppy B. ST C." . in which the keys are not typing anything within document editing software.CompTIA 220-701: Practice Exam QUESTION NO: 27 Which of the following wireless network features grants the ability to select which devices connect to a wireless network based on a device's hardware address? A. After questioning the user.

Any Time. Which of the following should the technician do FIRST? A.www. Replace the keyboard with a new keyboard. 24 Answer: A. 3. According to the troubleshooting theory.co m .CompTIA 220-701: Practice Exam spilled onto the keyboard. C. QUESTION NO: 33 "Pass Any Exam.3 V for power supply. Answer: C QUESTION NO: 31 A technician is attempting to troubleshoot an inkjet printer. 5 C. but nothing is being printed on the paper. Replace the fuser in this printer. C. which of the following would be the NEXT step to follow? A. B. Update the firmware in the printer.actualtests. D. because most of the electronic components (CPU. Ask the user open-ended questions. Check the ink cartridges for proper ink levels. 15 E. Answer: A QUESTION NO: 32 ATX power supplies normally provide which of the following voltages? (Select TWO). Verify the system functionality.3 V rails. PCI ." . A.B Explanation: The power distribution specification defined that most of PSU's power should be provided on 5 V and 3. Check the toner levels in the printer. chipset. D. The printer successfully feeds paper through the unit while running the manufacturer's print test. B. 6 D. RAM. Make closing notes of the repair.3 B. AGP and ISA cards) used 5 V or 3.com 11 Ac tua lTe sts .

Roll back the video driver C.actualtests. Which of the following should the technician perform FIRST? A. SCSI Answer: C QUESTION NO: 34 The user has just installed a new video game on their computer.com Ac A. Reduce heat on a component through evaporation C. Smart card reader C. Perform a System Restore Answer: A QUESTION NO: 35 Answer: A QUESTION NO: 36 Which of the following ports need to be turned off on a firewall to block Telnet? A. when the video game starts the computer crashes. 80 "Pass Any Exam. 21 B. Update the video driver B.www. KVM D. Any Time." .co m 12 . Provide for heat transfer from a component to theheatsink D.CompTIA 220-701: Practice Exam Which of the following devices will allow a technician to use a single set of input devices on several computers? A. 23 C. Run a System Defragmentation D. 25 D. Quiet any vibration to aheatsink from a fan tua Thermal compound is designed to do which of the following? lTe sts . Barcode reader B. Insulate a component from the friction of theheatsink B.

Any Time. Which of the following steps would be BEST to take? A. Recommended for analog phone lines B. Recommended for ceiling use only D. Answer: B QUESTION NO: 38 Which of the following is a characteristic of a plenum-rated cable? A.actualtests. Upon making the connection.com 13 Ac QUESTION NO: 39 tua lTe sts . C. Complex logon passwords D. Which of the following is the BEST way to protect the personal information and prevent unauthorized access to the information in the event that a laptop is stolen? A. Ask the user to close the document so that the work can proceed. Drive lock Answer: A Explanation: You can add a Power On password to your computer or laptop for added security.www. Copy the document to a network drive as a backup so that work can proceed. D. Recommended for use in HVAC Answer: D In the past there has been a series of thefts including laptops with personal information on them. Intrusion detection C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 37 A technician needs to remotely access a user's PC in order to resolve a problem. Leave the document open and do not mention it to the user and proceed with the work. the technician discovers the customer has a confidential document open. When the system is first turned on it will prompt for the Power On password. Close the document without commenting to the user and proceed with the work." .co m . Power on password B. Flexible PVC outer jacket C. B. Without it the computer will not "Pass Any Exam.

The card needs to have the compatibility jumpers set before it can be installed into the system. C. The computer's BIOShas the flash drive above the hard disk in the boot order priority list. The card is a PCMCIA card and the laptop supports PCI Express cards. The computer's BIOShas the USB printer below the hard disk in the boot order priority list. QUESTION NO: 40 Which of the following connectors uses up to four pairs of wires when crimped? A. Which of the following is MOST likely the reason? m 14 . C. D.' It has a USB flash drive. However. Any Time. The card is a PCI Express card and the laptop supports PCMCIA. B. BNC D.actualtests. LC Answer: A QUESTION NO: 41 A computer displays an error upon booting which says 'Operating System Not Found. the card refuses to fit into the expansion slot. B. sts . RJ-45 B. and USB webcam installed and connected.com Ac QUESTION NO: 42 tua Answer: D lTe A. USB printer.www." . RJ-11 C. The computer's BIOS has 'Full'set instead of'High Speed' under the USB settings area. The computer needs to be manually configured to boot off the internal SATA hard disk drive upon startup. Answer: B "Pass Any Exam. D. Which of the following is MOST likely preventing the machine from booting normally? A.CompTIA 220-701: Practice Exam continue to boot.co A technician is trying to install a previous-generation expansion card into their new laptop. The expansion slot needs to be enabled in the BIOS first.

CompTIA 220-701: Practice Exam QUESTION NO: 43 A laptop with an integrated 802.11 b/g card is unable to connect to any wireless networks. The laptop was previously able to connect to wireless networks. Which of the following is MOST likely the cause of this issue? A. The wireless card is disabled in BIOS. B. The wireless card drivers are not installed. C. The wireless hardware switch is turned off. D. The wireless card firmware requires an update. Answer: C

QUESTION NO: 44 Which of the following adapter cards would need to be installed in a computer to allow printing to the LPT1 port? A. USB B. Parallel C. Serial D. SCSI Answer: B

Explanation: A parallel port is a type of interface found on computers (personal and otherwise) for connecting various peripherals. In computing, a parallel port is a parallel communication physical interface. It is also known as a printer port or Centronics port. Port addresses Traditionally IBM PC systems have allocated their first three parallel ports according to the configuration in the table below.

QUESTION NO: 45 A user has purchased a laptop that has no means to charge the battery. Which of the following would the user MOST likely purchase? A. USB cable B. AC adapter C. PCMCIA card D. Replacement battery

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 46 A user has reported that the PC is not printing. Which of the following should the technician do FIRST? A. Replace the user's computer with a new one B. Question the user as to when the problem started to occur C. Clear the print queue of all current jobs D. Reinstall the print drivers on the user's computer Answer: B

QUESTION NO: 47

Answer: D

QUESTION NO: 48

A technician is servicing a customer's color laser printer and notices excess toner in the printer. Which of the following tools would BEST assist the technician in removing the excess toner? A. Damp towel B. Compressed air C. Alcoholwipe D. Computer vacuum Answer: D

QUESTION NO: 49 "Pass Any Exam. Any Time." - www.actualtests.com 16

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A. Hard drive cables are not connected. B. BIOS chips are not seated properly. C. The power supply is not functioning. D. Video card is not seated properly.

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After hardware upgrades have been installed, the technician boots the computer system. No display output is observed but a beeping is heard from the computer. Which of the following is the MOST likely issue?

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CompTIA 220-701: Practice Exam Which of the following can display statistical data regarding CPU usage, memory usage, and NIC activity? A. Hardware Profiles B. Event Viewer C. Device Manager D. Performance Monitor Answer: D

QUESTION NO: 50 Which of the following is a best practice when installing multiple new internal devices and several software programs? A. Update the system BIOS B. Make a backup C. Boot in to Safe Mode D. Remove all external devices Answer: B

QUESTION NO: 51

Answer: D

QUESTION NO: 52 Which of the following memory speeds is found with SDRAM? A. PC3200 B. PC2700 C. DDR3-16000 D. PC100

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A. 128.0.0.0-191.255.255.255 B. 192.0.0.0-223.255.255.255 C. 224.0.0.0-255.255.255.0 D. 1.1.1.1-126.255.255.255

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Which of the following IP ranges is Class A?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 53 Which of the following is considered to be an effect of static electricity? A. POST error code 501 B. Component failures C. Bad sectors on an HDD D. Poor power regulation Answer: B

QUESTION NO: 54

Answer: D

QUESTION NO: 55

A. Remove all unneeded peripherals B. Check the LCD cutoff switch C. Verify backlight functionality D. Swap the AC adapter Answer: D

QUESTION NO: 56 Which of the following devices is MOST likely used for data backups and stored off site?

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Which of the following should the technician verify FIRST if the customer reports that a laptop battery is not charging?

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A. 133MHz B. 166MHz C. 266MHz D. 333MHz

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Which of the following is the system bus speed of a PC2700 memory?

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CompTIA 220-701: Practice Exam A. Tape drive B. Flash drive C. CD-RW D. Blu-Ray Answer: A

QUESTION NO: 57 Which of the following is used to display real-time disk operation information in Windows 2000 Professional? A. Task Manager B. Disk Part C. Disk Management D. Performance Monitor Answer: D

QUESTION NO: 58

Answer: D

QUESTION NO: 59 Which of the following wireless security options offer the HIGHEST level of wireless network protection? A. Port blocking B. WPA C. MAC filtering D. WPA2

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A. Fiber B. CAT3 C. Coaxial D. CAT5

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Which of the following cables has a MAXIMUM recommended cable length of 100 meters (328 feet)?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 60 A technician has been asked to provide information on a new solvent being stored in the work area. Which of the following sources should the technician consult? A. Internet B. Manager C. MSDS D. Container Answer: C

QUESTION NO: 61

A customer has asked a technician what the difference is between a slower and faster RPM hard disk drive. Which of the following would be the BEST way to explain this to the customer? A. Create an analogy comparing drive speeds to CPU speeds. B. Simply state the specifications of both hard drives. C. Give the user several technical websites to research. D. Compare the two hard disk speeds using a well-known story.

A user reports that a laptop keyboard needs to be replaced because a certain key does not work. Which of the following is the FIRST option to take? A. Connect an external keyboard to test the issue. B. Test the RAM because the keyboard buffer appears to be the problem. C. Replace the laptop. D. Replace the RAM. Answer: A

QUESTION NO: 63

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QUESTION NO: 62

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Answer: A

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D.D QUESTION NO: 64 While a technician is working on an employee's computer. Start>Settings>Network Connections B.www. Delete personal data Answer: B. A. It is inhibiting progress because the technician cannot concentrate and becomes irritated. the technician checks the port the printer is assigned to and finds it is set to LPT1:. A.co m . Start>Settings>Printers& Faxes Answer: D QUESTION NO: 66 A technician is installing a motherboard that has a 24-pin connector from the power supply to the motherboard. which of the following are best practices? (Select TWO). Any Time. After checking to make sure the network printer is available. Update the BIOS C. Request the manager to assist in the situation.com 21 Ac A technician receives a computer that is having trouble printing to a network printer. Upgrade the firmware E. Delete existing programs D. Upgrade the processor B. Start>Settings>Control Panel>Administrative Tools C. Leave the station and call another technician to complete the repair. Which of the following locations did the technician use to view the port settings? tua QUESTION NO: 65 lTe Answer: D sts . Take a long break to step away to relax and refocus. C." .CompTIA 220-701: Practice Exam When upgrading to a newer version of an OS. Politely inform the user that all questions will be answered later. Which of the following devices are the additional four pins used? "Pass Any Exam.actualtests. another user begins asking irrelevant questions. B. Start>Settings>Control Panel>Accessibility Options D. Which of the following is the BEST course of action? A.

a user is unable to print documents to locally attached printers or network printers. Extra drives B. Cooling system Answer: B QUESTION NO: 67 Items that may be added to the Sidebar in Windows Vista are known as what? A. Any Time. Personal calls B. Features C. Incompatible print driver D. Gadgets Answer: D Answer: D QUESTION NO: 69 Which of the following should a technician avoid when dealing with a customer? A. Timeliness D. Which of the following is the MOST likely cause of this issue? sts QUESTION NO: 68 .www. Extra RAM D. The user was able to print previously.co m 22 . The processor C. Applets B.actualtests.CompTIA 220-701: Practice Exam A. Print spooler is not running tua lTe On a Windows computer.com Ac A. Widgets D. Incompatible cabling B. Printer hardware problem C. Positive attitude Answer: A "Pass Any Exam. Cultural sensitivity C." .

" .www. Use compressed air and a lint free cloth Answer: D QUESTION NO: 71 Which of the following WLAN protocols is in the 2. Anti-spam software Answer: C QUESTION NO: 73 Which of the following provides a connection for an external keyboard.11g D. Use a dry paper towel and an anti-static strap C. Use a slightly damp cloth and a vacuum D. Anti-spyware software B. printer. and network when using a laptop? "Pass Any Exam. 802. 802.11n Answer: B QUESTION NO: 72 Which of the following software options would BEST protect against trojans and worms? A.4GHz band with a maximum data rate of 11Mbps? A.CompTIA 220-701: Practice Exam QUESTION NO: 70 Which of the following should be done to remove dust from the inside of a computer case? A.com Ac tua lTe sts . 802.co m 23 . Any Time. 802. Anti-adware software C. mouse. Use a lint free cloth and glass cleaner B. Anti-virus software D. monitor.11b C.11a B.actualtests.

C.0 Answer: D "Pass Any Exam." .255. lTe Which of the following is the MAIN purpose of the Recovery Console in Windows XP? sts . Network hub C. 255. Bluetooth B.0.actualtests. Answer: D QUESTION NO: 75 Answer: D QUESTION NO: 76 Which of the following is an example of a Class D IP address? A. Provide a way to recover corrupted print jobs through the command prompt. Provide proper documentation on the services provided.0 B.255. Provide a way to access the hard drive in an emergency through the command prompt. Restate the issue or question to verify understanding.255 C. 192. 127. After they finish explaining. a technician's NEXT course of action should be to: A.0. Listen and do not interrupt the customer. Infrared Answer: C QUESTION NO: 74 A user is explaining an issue that they are having with their workstation.com Ac tua A. Any Time. Allow the restoration of a previously made image of a desktop through the command prompt.0. C.co m 24 .255. D.255 D.255. B. B. D.CompTIA 220-701: Practice Exam A. Delete a virus that has infected the hard drive through the command prompt.www. 224. Docking station D. Offer different repair options for the user's convenience.0.

SpeedStep technology C. C. Dual core processing . Answer: C QUESTION NO: 80 Which of the following data security features requires an external device embedded with integrated circuits for authentication purposes? A. The processors contain 64K new transistors.www.co m Which of the following describes the process of scheduling multiple processes simultaneously amongst multiple logical processors? . Stylus "Pass Any Exam. The processors have an additional 64 instruction sets. Any Time." . SD card B. The processors provide a 64-bit register. Hyper-threading B. B. DVD-RW Answer: D QUESTION NO: 78 Which of the following is the reason why 64 is contained in the processor names. Quad core processing D. The processors are made with a 64nm manufacturing process. D. Zip drive C.actualtests.com 25 Ac tua QUESTION NO: 79 lTe Answer: A sts A. AMD Athlon 64 and 64 FX? A. Blu-Ray D.CompTIA 220-701: Practice Exam QUESTION NO: 77 Which of the following removable storage devices is MOST likely used to duplicate bootable media? A.

AGP Answer: B QUESTION NO: 83 A technician cannot get the Windows XP installation routine to recognize the SATA hard drive." .com Ac tua lTe sts A. Password Answer: B Explanation: A smart card is a device that includes an embedded integrated circuit that can be either a secure microcontroller or equivalent intelligence with internal memory or a memory chip alone. PCIe C. QUESTION NO: 81 Answer: C QUESTION NO: 82 Which of the following expansion ports would provide the BEST performance for a new video card? A. Biometrics D.CompTIA 220-701: Practice Exam B. NTFS D. The card connects to a reader with direct physical contact or with a remote contactless radio frequency interface. ISA D.actualtests. Smart card C. PCI B. FAT32 B. CDFS . Any Time. Which of the following is the MOST likely reason? A. "Pass Any Exam.www. FAT C. The hard drive needs ATA drivers loaded via the F6 option during install.co m Which of the following file systems MUST be used when implementing EFS? 26 .

Answer: D Explanation: Windows XP install routine does not natively contain SATA drivers in it. Any Time. QUESTION NO: 84 Which of the following expansion devices would allow a user to utilize multiple hardware profiles to control an external display and power option? A. PCI Express card B. The hard drive did not have the jumpers configured correctly and needs to be checked. An RFID scanner Answer: B QUESTION NO: 86 A user's hard drive is failing. Docking station Answer: D QUESTION NO: 85 A. You have to install SATA drivers manually before Win XP is able to recognize your SATA HDD.com 27 Ac A technician has a security device which displays a number that changes overtime. The hard drive is incompatible with Windows XP and needs replacement. A smart card reader B. D.CompTIA 220-701: Practice Exam B. it will ask you if you want to install drivers. The hard drive needs SATA drivers loaded via the F6 option during install." . After you boot to Windows XP CD ( BIOS must be configured to boot from CD-ROM drive.www. Before the drive is replaced. C. otherwise it may try to boot from floppy ). A token device C. Just at this point press F6 and show the drivers on the floppy. KVM C. A biometric device D.actualtests. PCMCIA card D.co m . Of which of the following is this an example of? tua lTe sts . which of the following troubleshooting steps should be done? "Pass Any Exam.

11g has the potential to support up to: "Pass Any Exam. Any Time. gpedit.com 28 Ac tua lTe Explanation: There are two ways to view Services on your computer. The Services window will open. software and network components? A. sts . but the information is limited. Establish a theory of probable cause B.CompTIA 220-701: Practice Exam A. followed by clicking the Services tab. this is fine.actualtests. Perform a backup D. MMC C. msinfo32.exe C. The first is to use the MS Configuration Utility by typing msconfig.exe in the Run box accessed via the Start Menu.exe D. services." . services. The preferred way to make changes to services is to launch services. Identify user changes to the computer Answer: C QUESTION NO: 87 Which of the following commands would a technician use to launch the Services MMC in Windows Vista? A. Identify the problem C. If you want a quick visual of which items are running or stopped. MSCONFIG Answer: B QUESTION NO: 89 802.msc Answer: D QUESTION NO: 88 Which of the following utilities can an administrator use to manage hardware.mmc B. Device Manager B.www. MSINF032 D.co m .msc from the Run option on the Start Menu.

Windows Vista Ultimate B. 11Mbps. QUESTION NO: 92 Which of the following versions of Microsoft Windows includes Media Center? A. Firewall B. A detailed description and remedy of a software related problem lTe sts QUESTION NO: 91 . Biometrics Answer: A A BSOD in Windows provides which information? Answer: C Explanation: The Blue Screen Of Death (also known as BSoD or bluescreen ).co m 29 ." . Smart cards C.CompTIA 220-701: Practice Exam A. 50Mbps. D. Passwords D.com Ac tua A.actualtests. of a non-recoverable nature. B. 54Mbps. Save information for critical files before system shut down C. that causes the system to "crash. Diagnostic purposes of a critical system error D. Windows Vista Home "Pass Any Exam." The term is named after the color of the screen generated by the error. Any Time. known officially as a Stop Error or a bug check is the error screen displayed by the Microsoft Windows family of operating systems upon encountering a critical error. Answer: C QUESTION NO: 90 Which of the following BEST provides intrusion prevention for a LAN from a remote location? A. C. Driver updates for new installations B.www. 100Mbps.

" . C:\Users\ D. Plug the laptop into a UPS Answer: C "Pass Any Exam. Remove all unneeded peripherals B.CompTIA 220-701: Practice Exam C. C:\Windows\System32 B.co m . A. C:\ProgramFiles C. Any Time. Toggle theFn keys C. Magnet D. C:\Program Files(x86) Answer: D Explanation: 64-bit apps default to C:\Program Files while 32-bit apps default to C:\Program Files (x86).D QUESTION NO: 94 When looking for 32-bit applications installed on a 64-bit version of Windows Vista. Cordless phone B.com 30 Ac tua lTe sts . Windows XP Home D. LCD C. a technician should look in which of the following default locations? A. CRT Answer: A.actualtests.www. QUESTION NO: 95 A laptop's battery will not charge. Windows XP Professional Answer: A QUESTION NO: 93 Which of the following may cause RFI on a wireless network? (Select TWO). Which of the following BEST solves this issue? A. Swap the A/C adapter D. Microwave E.

Which of the following memory types would be the correct type? A. Windows Power Management Answer: A QUESTION NO: 99 "Pass Any Exam. DDR RAM C.com Ac QUESTION NO: 98 tua Answer: B lTe A. SDRAM D.actualtests. sts . BIOS B. A security encryption feature that encrypts wireless traffic with an access point for communication.CompTIA 220-701: Practice Exam QUESTION NO: 96 A technician needs to upgrade the memory in a laptop. C. SODIMM Answer: D QUESTION NO: 97 Which of the following MOST accurately describes a VPN? A technician needs to configure a workstation for Wake on LAN. D.www. Control Panel C.co m 31 ." . A security feature that throttles bandwidth and closes ports when possible virus traffic is detected. Where can the technician configure this setting? A. B. A network which has no connection to the Internet and is private by design. A private tunnel through the Internet to securely communicate with a remote network. Any Time. Internet Explorer Properties D. RIMM B.

SNMP D. C. Which of the following types of portable media offers the LARGEST storage capacity? A.DL B. Check for the latest motherboard firm ware updates. Test the software and hardware drivers before the operating system loads. PCIe B. DVD. Test the essential components of the system during power on.R D.R Answer: A QUESTION NO: 102 Which of the following are valid ports for printing over a network? (Select TWO). USB 001 B.actualtests.co m 32 . IEEE 1394 "Pass Any Exam.com Ac tua lTe QUESTION NO: 101 sts Answer: B . B. Load the operating system into memory during power on. D. ISA C. \\computername\sharename C.RW C. A.www. AGP D. Any Time.CompTIA 220-701: Practice Exam Which of following motherboard expansion slots supports a HD video card? (Select TWO). DVD." . CD. CNR Answer: A QUESTION NO: 100 The POST process of a computer is designed to: A. EISA E. A. CD. IP_ip_address E.

C. Helplimit radio frequency interference (RFI) inside the case.actualtests.D Explanation: \\computername\sharename is a net command that manages network print jobs and IP_ip_address is a static IP address that is configured on a network printer so that it can be seen on the network by a computer. QUESTION NO: 103 While performing a preventative maintenance check on a personal computer. Which of the following BEST describes why the covers for these card slots should be reinstalled? A. a technician notices that several unused expansion card slots have open ports.www. FTP Answer: B Explanation: The port 80 is associated with HTTP TCP/IP protocol. D. B. if your PC's enclosures are open. Answer: B QUESTION NO: 104 A. HTTPS D. The cooling of some components can be reduced or totally eliminated and can cause damage.com Ac Which of the following protocols uses port 80? tua lTe Explanation: The chassis of a PC is designed for proper internal airflow across the various components.CompTIA 220-701: Practice Exam Answer: B. SMTP B. Help limit electrostatic discharge (ESD) inside the case.co m 33 ." . then the cooling of the PC changes dramatically. QUESTION NO: 105 "Pass Any Exam. This address can be verified from printer's configuration. Any Time. Helpensure proper air flow through the case. HTTP C. Helpprevent moisture buildup in the case. sts . However.

Which of the following is the MOST likely cause of the issue? (Select TWO). A technician has verified the printer is online and prints a configuration page from the printer. To find this problem you can ping the printer from your computer. Print spooler view in the Printers Control Panel D.co m 34 .actualtests. RJ-45 "Pass Any Exam. QUESTION NO: 107 Which of the following connector types is used with twisted pair cable? A. The printers IP address has changed. A.com Ac tua lTe sts . The printer would not start printing again till that print job is removed from the queue.www. Answer: C.CompTIA 220-701: Practice Exam Which of the following allows verification of the port that a printer is currently using? A. B. C. Properties of the port within Device Manager Answer: B Explanation: To find the port that your printer is currently using. E. The printer needs to have a cartridge replaced. D. Any Time. QoS for printing is not functioning over the LAN. The print queue window from system tray B. Sometimes. A job in error status is at the top of the print queue. Sometime if the IP address of the printer is changed you cannot print. Properties of the printer from the Printers Control Panel C. New drivers have been released and need to be installed." . certain print codes in the file that is printing can confuse the print job and the job gets stuck in the print queue. you need to open the properties of the printer from the Printer's Control Panel QUESTION NO: 106 Users are reporting that print jobs being sent to a shared printer are not printing. T-Connector B. BNC C.D Explanation: The possible cause of the problem in this case is that either a job in error status is at the top of the print queue or the IP address of the printer has changed.

www. B. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. Start>Run>typeipconfig>click OK and ask user to read the results. C.com 35 Ac A user calls and says they cannot get to the Internet. Start>Run>typecmd>click OK>type ipconfig /flushdns>press enter and ask user to read the results. Start>Run>typecmd>click OK>type ipconfig /release>press enter key and ask user to read the results. Any Time.co m . 6x D. 3x C.CompTIA 220-701: Practice Exam D. A. 1x B. LC Answer: C Explanation: With twisted pair cable you can use RJ-45 connector. Start>Run>typecmd>click OK>type ipconfig /all>press enter key and ask user to read the results. 8x E. D. especially Ethernets QUESTION NO: 108 Which of the following bus speeds is used for a PCIe card? (Select TWO)." . How would a technician walk the user through checking the IP address and default Gateway on the computer? tua lTe Explanation: For a PCIe or PCI expansion card. sts . The Syntax IPCONFIG /all displays full configuration information. Answer: D Explanation: The Ipconfig command is used to find the IP configuration information of a computer. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN).actualtests.D QUESTION NO: 109 A. 24x Answer: A. 1x and 8x bus speeds can be used. You can type the Ipconfig command by "Pass Any Exam.

actualtests.com Ac tua lTe sts QUESTION NO: 111 . Operating system CD B. To perform Automated System restore you need to boot the computer with the OS CD and then as soon as you see the message: "Press F2 to run Automated System Recovery (ASR) . The recovery process will start. Answer: B Explanation: The main function of DNS is the mapping of IP addresses to human readable names. Vendor recovery CD D.CompTIA 220-701: Practice Exam clicking Start->Run and then typing cmd to open the command prompt to type the ipconfig command. Provides security for a network through the use of ACLs. Dynamically assigns IP addresses for easy client configuration. press F2. chkntfs B. QUESTION NO: 110 Which of the following BEST describes the function of a DNS server? A. Which of the following is needed to perform an ASR restore in Windows XP? A.www. Recovery console C. Any Time." . A." at the bottom of the screen. QUESTION NO: 112 Which of the following commands verifies connectivity between two hosts? (Select TWO).co m 36 . D. C.. B.. dxdiag "Pass Any Exam. The DNS server strictly functions as an ip address lookup for a given domain name. you need Operating system CD and the recovery floppy disk that you have created. ERD disk Answer: A Explanation: To perform an ASR restore in Windows XP . Secures network traffic through shared key encryption. Provides resolution of host names to IP addresses.

A potentially dangerous virus has been downloaded onto the system. Although the creation is based on slipstreaming technology the exact way each manufacturer achieves it is totally different and unique. Answer: D A. tracert D.com 37 Ac Which of the following describes the 25 or 9 pin connector with male pins on the back of a laptop computer? tua QUESTION NO: 114 lTe Explanation: The second partition is the recovery partition put by the manufacturer and how it is achieved is proprietary." . IEEE 1394 port D.E QUESTION NO: 113 A technician notices that there is a second partition on the primary hard drive.www. USB port Answer: B Explanation: If a laptop computer has 25 or 9 pin connector with male pins on the back of it then it indicates that the laptop contains a Serial port. Parallel port B. They are used for the RS-232 (serial) ports QUESTION NO: 115 "Pass Any Exam. C. Any Time. ipconfig E. B. This partition is not assigned a drive letter and is not accessible from Windows.actualtests. D. Space reserved by the drive manufacturer for firmware.co m . ping Answer: C. Which of the following is the MOST likely explanation for this extra partition? A. sts . Space set aside by Windows for use by the virtual memory swap file.CompTIA 220-701: Practice Exam C. A recovery partition put there by the manufacturer. Serial port C.

CompTIA 220-701: Practice Exam A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use? A. 224.0.0.1 B. 255.0.0.0 C. 255.255.0.0 D. 255.255.255.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.255.0.0.

Answer: A

QUESTION NO: 117

A user reports that their computer suddenly will not boot. When the technician arrives, they discover that the user is very worried they will not be able to complete a research paper they've been working on which is due by the end of the day. Which of the following is an appropriate response to the users concerns? A. A Trojan may have infected the OS or worked its way into the MBR. What did you download recently that caused the problem? B. I understand your concern, and will try to have your computer working again as quickly as possible so that you can finish your report. C. If the paper was so important to you, you should have created a backup copy so you could finish it on another computer.

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Explanation: The Impact printer or dot matrix is the only printers that allow you to print multipart forms because they can handle the thickness of these documents and print through all the layers.

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A. Impact printer B. Thermal printer C. Inkjet printer D. Laser printer

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Which of the following printers would be the BEST choice for printing on multi-part forms?

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QUESTION NO: 116

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CompTIA 220-701: Practice Exam D. I do not understand why you are upset. I am sure your professor will understand and you will be able to turn in the paper tomorrow. Answer: B Explanation: The appropriate response for the customer in this situation will be to comfort user by telling him that you understand his concern, and will try to solve his problem as soon as possible so that he can finish and submit his research papers. Blaming him or giving him an unpractical suggestion will make the user think that you don't understand the urgency of his work and therefore not taking his problem seriously.

QUESTION NO: 118

Answer: A,B,F

QUESTION NO: 119 Which of the following is an advantage of upgrading to a 64-bit version of Windows? A. A greater number of dynamic disks or disks larger than 1 TB can be supported. B. Multiple applications running in 16-bit compatibility mode are supported. C. More than 4GB of RAM, in some cases up to 128GB of RAM can be supported. D. A new anti-virus protection scheme called Data Execution Prevention is supported. Answer: C

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Explanation: The hot pluggable hardware that you can purchase for computer is eSATA , Express Card/54, and USB. External Serial Advanced Technology Attachment or eSATA is an external interface for SATA hard drive, Express Card/54, and USB is designed to allow users to install and remove modules at any time, without having to switch off their systems.

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A. eSATA B. Express Card/54 C. PS/2 peripherals D. MIDI devices E. NIC F. USB

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Which of the following hardware is hot pluggable? (Select THREE).

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CompTIA 220-701: Practice Exam Explanation: The advantage of upgrading your 32 bit Windows to a 64-bit version of Windows is that They supports more than 4GB of RAM and in some cases supports up to 128GB of RAM.

QUESTION NO: 120 A technician is replacing fifteen 21 CRTs with 19 LCDs. The storage room is on the other side of the building. Which of the following safety measures should the technician take? A. Wear a back brace when lifting and carrying the CRTs to the storage room. B. Wear anti-static wrist straps to prevent ESD in the new monitors. C. Recycle the monitors after removing the capacitors for use in other monitors. D. Ask several technicians for help in lift the CRT monitors and use a cart for transporting them.

QUESTION NO: 121

A technician is installing Windows XP on a system that has a SATA HDD. Which of the following will the technician MOST likely have to do to start the installation? A. Press the F8 Key B. Press the F3 Key C. Press the F2 Key D. Press the F6 Key Answer: D Explanation: To install Windows XP on a computer that uses a SATA hard drive, you may need to Press the F6 Key because a new SATA hard drive needs SATA drivers disc during the Windows Setup process. During the installation, a blue screen with a message at the bottom appears and prompts you to press F6 if you need to install a third party SCSI or RAID driver. Pressing F6 will ensure that you don't miss the SATA driver prompt screen when it has finished loading all the drivers.

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Explanation: To shift fifteen CRTs to the other side of the building and get new LCDs from there, you should request for the help of several technicians for lifting the CRT monitors and use a cart for transporting them. While moving computer equipment from one place to another, make sure that you use carts for heavy objects and the path that you are using for taking these object is free of safety hazards otherwise you may fall and hurt yourself.

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Answer: D

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CompTIA 220-701: Practice Exam QUESTION NO: 122 After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? A. Install a larger fan near the hard drive to cool the system. B. Clean the drive with compressed air and continue to use it. C. Remove and replace the drive. D. Apply more thermal compound and reseat the drive. Answer: C Explanation: The above scenario indicates that the hard drive being replaced is corrupt and damaged. Therefore, the drive must be removed and replaced again.

Answer: B

QUESTION NO: 124 Which of the following interfaces are typically supported on the input side of a KVM switch? A. PS/2, VGA, USB B. DB25, DB9, PS/2 C. PS/2, DB9, USB D. PS/2, DB25, VGA Answer: A "Pass Any Exam. Any Time." - www.actualtests.com 41

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Explanation: To set up a new operating system on your computer using the CD-ROM, you need to first create a partition and then format the partition to prepare it to be used by the OS and then install the operating system. The device driver installation is the part of the OS installation.

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A. Format a partition, install device drivers, and install the operating system. B. Create a partition, format the partition, and install the operating system. C. Install the operating system, create a partition, and install device drivers. D. Install the operating system, install device drivers, and create a partition.

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Which of the following BEST describes the initial process of setting up a new operating system from a CD.ROM?

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QUESTION NO: 123

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CompTIA 220-701: Practice Exam Explanation: The interfaces that are usually available to you on the input side of the KVM switch include PS/2, VGA, and USB.

QUESTION NO: 125 While a technician is responding to a customers call, a co-worker keeps insisting on telling the technician about their weekend. Which of the following is the BEST course of action? A. Ask the customer permission to put them on hold and listen politely to the co-workers stories. B. Put the customer on hold just for a few minutes and join the conversation. C. Forward the customer to another technician and join the conversation. D. Ask the customer permission to put them on hold and politely ask the co-worker to talk later.

QUESTION NO: 126

Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. Although Windows XP lets you format only up to 32GB but can read larger volumes.

QUESTION NO: 127 The BEST information to document when changing the refresh rate on the display is to include:

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A. Up to 16GB B. Up to 32GB C. Up to 1024GB D. Up to 2048GB

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Which of the following is the maximum FAT32 volume size Windows 2000 and XP will recognize?

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Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer.

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Answer: D

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CompTIA 220-701: Practice Exam A. the previous refresh rate and the new refresh rate applied. B. the method that was used to access the display properties to change the refresh rate. C. all the refresh rates that were tested. D. the color resolution the user requested as well as the refresh rate. Answer: A Explanation: The information that should be documented when you change the refresh rate of your monitor is the old and the new refresh rate. Both the monitor and adapter have different refresh rates but they must agree on the refresh rate you select. If either device does not support a particular refresh rate, such a rate cannot be used therefore the refresh rate that was supported earlier and the new refresh rate is good information to be documented.

QUESTION NO: 128

Which of the following features is only available with the Windows XP Professional version as compared to the Windows XP Home version? A. Simple File Sharing B. Basic Disk Partitions C. Remote Desktop D. Joining a domain Answer: D

Explanation: The feature that is not available in Windows XP Home version but available in Windows XP Professional version is joining a domain.

QUESTION NO: 129

A technician receives a boot error message OS not found. Which of the following should the technician check? A. The boot order in the BIOS B. If Plug and Play is enabled C. If the computer is in Safe Mode D. If the BIOS is current Answer: A

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You should always use the test page feature from the printer properties. B. Replace the fuser.CompTIA 220-701: Practice Exam Explanation: First check the boot order.co m Answer: D . to test printing.actualtests. D. Answer: C QUESTION NO: 132 A technician converts several existing Windows XP Professional laptops from English to the German language. Print a test page. If that does not work then you may need to delete and reinstall the printer. C. Insufficient memory for the OS." . Which of the following should the technician do NEXT? A. which you already know. B. sts . The processor is improperly seated due to bent pins. the technician has a discussion with the customer and reviews some examples of their print jobs. Printing a test page using the printer's self-test will not lead you anywhere because it can only tell that the printer is printing fine. The airflow is blocked.www. Clean the toner cartridge. Any Time. Excessive internal display brightness is set. Change the paper. Having arrived onsite. QUESTION NO: 131 Which of the following may cause a customer to experience excessive heat in a laptop? A. QUESTION NO: 130 A customer reports that the laser printer produces poor quality printouts. Control Panel> Accessibility Options> General "Pass Any Exam.com 44 Ac tua lTe Explanation: If a printer is not working for a particular user then the first thing that you should try is to print a test page from the computer which is unable to use the printer. not from an application. Which of the following is the correct path to change the language settings? A. D. C.

CompTIA 220-701: Practice Exam B. Which of the following would be MOST likely to fix the problem? "Pass Any Exam. 802. 802.www. and Bluetooth supports communication up to 3Mbps. the technician successfully tests for speeds of up to 54 Mbps.11g B. Cycle theprinters power.co m 45 ." .11b D. sts . Reboot the computer.11q Answer: A Which of the following would be the LAST step to take when installing a printer? A. 802. 802. Control Panel> Regional and Language Options> Regional Options> Customize D. B.11g standard if you want to use a standard that can support communication up to 54Mbps.11 standards.11x C. Answer: C QUESTION NO: 135 A user reports that the desktop appears smaller than usual and there is a large black border around the desktop on the monitor.com Ac tua QUESTION NO: 134 lTe Explanation: You need to use 802. 802. Control Panel> Regional and Language Options> Regional Options C. Print a test page.11x refers to the family of 802. Which of the following standards of wireless card did the technician install? A. Perform a self-test page.11b supports communication only up to 11Mbps. C. Control Panel> Regional and Language Options> Languages> Details Answer: B QUESTION NO: 133 A technician has added a wireless network interface card (NIC) to a laptop. Any Time. 802. When connecting the laptop to a wireless network. D.actualtests.

CompTIA 220-701: Practice Exam A. Have the userdemagnetize and restart the monitor. B. Configure the Display Settings on the monitor. C. Change to a lower resolution. D. Configure the Display Settings in Device Manager. Answer: B

QUESTION NO: 136 Which of the following is the recommended maximum length of a parallel ATA cable? A. 16 inches (40cm) B. 22 inches (55cm) C. 24 inches (60cm) D. 18 inches (45cm) Answer: D

Answer: A,B,C

QUESTION NO: 138 A user has a network laser printer that is printing constantly. The user has tried power cycling the printer. Which of the following should the technician recommend that the user do FIRST? A. Restart the spooler service. B. Reboot the computer. C. Access the print queue and pause all print jobs. D. Purchase a new USB cable. "Pass Any Exam. Any Time." - www.actualtests.com 46

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A. Set printing defaults. B. Specify a separator page. C. Spoolprint jobs and start print jobs immediately. D. Print a test page. E. Pause printing F. Delete ports.

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Which of the following are features of the Advanced Tab under Printer Properties? (Select THREE).

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QUESTION NO: 137

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CompTIA 220-701: Practice Exam Answer: C

QUESTION NO: 139 Which of the following should be configured on a shared Windows XP Professional system to ensure that each user's data is secure? (Select TWO). A. Disable the Switching Users setting within the Change the way users log on or off in the Control Panel User Account applet. B. Use the File Encryption settings in the Advanced Settings of Properties for the respective user's data folder. C. Add multiple users in the Control Panel User Account applet. D. Use NTFS security to secure the data files. E. Use the Security Center Control Panel Applet to secure resources on the shared system. Answer: C,D

QUESTION NO: 140

Which of the following is a cost effective technology that can be implemented on desktops and laptops to meet security considerations and reduce internal password reset costs? A. Hand recognition software B. Smart card reader C. Biometric fingerprint reader D. Portable face recognition reader Answer: C

QUESTION NO: 141 A frustrated customer reports that a problem which was supposedly repaired is occurring again. The customer does not appreciate any efforts to assist with this problem and grows angrier with each attempt at resolution. Which of the following would be an appropriate method for dealing with this situation? A. Allow the customer to continue uninterrupted and remain silent until a response is requested. B. Inform the customer that the technician is only trying to help. C. Agree with the customer that other technicians are not resolving issues completely and assure the customer that the problem will be resolved. D. State that the technician will need to speak with a supervisor about this problem and then put the customer on hold. "Pass Any Exam. Any Time." - www.actualtests.com 47

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CompTIA 220-701: Practice Exam Answer: A

QUESTION NO: 142 Which of the following types of printers uses an electrostatic charge to create an image of the page onto a charged photoreceptor? A. Laser B. Thermal C. Impact D. Ink dispersion Answer: A

QUESTION NO: 143

A technician is working on a workstation that shuts down after extended periods of operation. Which of the following should be checked FIRST? A. Vents for blockage B. Hyperthreading settings C. Ribbon cable seating D. CPU seating Answer: A

Which of the following can be upgraded on a laser printer? (Select TWO). A. Pickup roller assembly B. Fuser assembly C. Hard drive D. RAM E. Corona wire Answer: C,D

QUESTION NO: 145

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QUESTION NO: 144

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CompTIA 220-701: Practice Exam A motherboard has a Socket A CPU connector. Which of the following types of CPU can be used with this motherboard? A. Itanium B. Athlon C. Pentium III D. Xeon Answer: B

QUESTION NO: 146 Which of the following paths can be used to upgrade the drivers for a network interface card (NIC)? A. My Computer > Properties > Hardware tab > Windows Update B. Control Panel > Network Connections > Tools > Drivers C. Device Manager > Network adapters > Properties > Driver tab D. My Network Places > Tools > Drivers > Update Driver Answer: C

QUESTION NO: 147

Answer: C

QUESTION NO: 148 Which of the following components are included in a typical laser printer maintenance kit? (Select THREE). A. Image drum B. Paper pickup rollers C. Fuser

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A. Remove unneeded fans. B. Install a liquid cooling solution. C. Install round IDE cabling. D. Replace the side panels with mesh wires.

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Which of the following would be the BEST way to improve airflow inside a computer?

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CompTIA 220-701: Practice Exam D. Duplexer E. Toner F. Transfer roller Answer: B,C,F

QUESTION NO: 149 Which of the following are printing protocols that can be used for printing over a network? (Select TWO). A. HTTP B. RAW C. LPR D. FTP E. USB Answer: B,C

QUESTION NO: 150

Answer: A,D

QUESTION NO: 151 A technician installs a program that requires a security dongle but the program will not work. Which of the following is MOST likely the cause? A. The software is not supported by the operating system. B. The hardware dongle was not installed. C. The software was installed incorrectly. D. The operating system does not support security dongles. "Pass Any Exam. Any Time." - www.actualtests.com 50

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A. thereare not enough fans. B. the case is too small. C. the processor is too fast. D. one or more fans are inoperable. E. the memory is defective.

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A computer is overheating but the fans are not obstructed and there is no dust on the components or heatsinks. The MOST likely cause of the overheating is that: (Select TWO).

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 152 After a user ran a registry cleaning program, the computer running Windows XP will not boot. Which of the following should a technician recommend FIRST? A. Connect the drive as a slave to another computer and use REGEDIT to correct the issue. B. Run System Restore to get to a previous working condition. C. Use the boot disk and run SCANREG /RESTORE. D. Boot using Last Known Good Configuration. Answer: D

QUESTION NO: 153

Which of the following printers use a carbon film or inked ribbon to print? A. Laser B. Ink jet C. Impact D. Thermal Answer: C

QUESTION NO: 154

Which of the following could be defined as "determining the underlying reason that a problem occurs in order to prevent similar problems in the future"? A. Efficiency tracking. B. Issue prevention. C. Rootcause analysis. D. Problem analysis. Answer: C

QUESTION NO: 155 When configuring biometric devices, which of the following would be the MOST dangerous type of error? "Pass Any Exam. Any Time." - www.actualtests.com 51

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D. C. Stop the device. "Pass Any Exam. Upgrade to Windows 98SE then to Windows XP Home.CompTIA 220-701: Practice Exam A. Which of the following describe the potential upgrade paths? (Select TWO). Upgrade to Windows XP Home directly from Windows 95. D.actualtests. Answer: B QUESTION NO: 158 Which of the following is the BEST way to remove a USB device on a laptop computer? A.com Ac tua lTe sts . Degauss the display and drives. A. then to Windows 98SE then Windows XP Home. Defragment the hard drive weekly. B. Clean out the dust with compressed air. False positive Answer: D QUESTION NO: 156 A user wants to upgrade to Windows XP Home from Windows 95. and then turn off the device. Remove hardware in Control Panel. Upgrade to Windows NT4. Perform a clean installation of Windows XP Home. True positive D.co m 52 . D. it is BEST to perform which of the following actions on a routine basis? A. Upgrade to Windows 95 OSR2. Answer: A. Clean out the dirt with a damp rag. E.C QUESTION NO: 157 To lengthen the life of computer hardware. True negative C. C. B. B. Remove the driver from Device Manager. Any Time. Turn off the laptop. C." .0 SP1 then Windows XP Home. and then remove from laptop. False negative B.www.

www.co When trying to print. sts . updated drivers. Answer: C QUESTION NO: 162 "Pass Any Exam. HKEY_CURRENT_CONFIG D.com Ac tua lTe A. HKEY_ CURRENT_USER B. The computer needs to upload the print job. Printer firmware needs to be updated. The modem is not recognized in Device Manager. D. D. Which of the following would be the MOST likely cause of the problem? A. Which of the following is the MOST likely cause? m 53 . but is unable to successfully install the drivers. B.actualtests. The paper needs to be replenished. Any Time. C. HKEY_USERS C." . The high encryption package is not installed. HKEY_LOCAL MACHINE Answer: B QUESTION NO: 160 Answer: B QUESTION NO: 161 A user has asked for a technician to update the device drivers for their modem on a Windows XP system. The modem is not functioning properly. C. The printer does not recognize the font type. The account does not have permission to install drivers. The technician has the correct.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 159 Which of the following registry keys store data about all accounts on the machine? A. B. a balloon in the system tray indicates a print job has failed to print.

CONVERT. Mercury C. TASKMAN. Electromagnetic Interference (EMI) B.EXE D. High vacuum Answer: B QUESTION NO: 163 While working inside of a desktop computer. Duct tape D. a technician finds a wire with insulation damage from rubbing up against a cooling fan.ROM drive "Pass Any Exam. Lithium D. Electrical tape B. Any Time.co m 54 . which of the following should be removed to avoid damage during transit? A. SPUNINST.EXE B. LCD C. DVD. PC card adapters B.www.EXE C." .actualtests.EXE tua Which of the following command lines should a technician use to uninstall the Windows XP Service Pack 2? lTe QUESTION NO: 164 sts .com Ac A. Which of the following should be used to repair the wire? A.CompTIA 220-701: Practice Exam Which of the following is a hazard associated with improper disposal of a CRT? A. Wire nut Answer: A Answer: C QUESTION NO: 165 Before shipping a laptop. PROGMAN. Masking tape C.

POST C. B. Electromagnetic interference B. lTe sts A technician determines that a laptop is not properly cooling due to excessive dust in the vents. C. Periodically clean the vents using a small vacuum cleaner.actualtests. High voltage discharge C.com Ac tua A. Any Time. Use a moist rag to clean the vents monthly. User Accounts QUESTION NO: 167 Answer: D QUESTION NO: 168 A technician is planning to open and work on a CRT monitor. D. BIOS D.www. Directly spray the vents with compressed air." . Install ceiling fans in the room. Radio frequency interference D. Which of the following is the BEST preventive maintenance procedure that the technician should perform? . Which of the following should the technician take under consideration? A.CompTIA 220-701: Practice Exam D. LDAP B. Backlight Answer: A QUESTION NO: 166 Which of the following would a technician go to setup a password that would be required prior to booting into the operating system? A. Uninterruptible Power Supply (UPS) Answer: B "Pass Any Exam.co m Answer: C 55 .

and then confirm the findings with the customer. Fiber B. Cable D. Ask close-ended questions so that the customer does not get overwhelmed with industry jargon. Get the customer contact information. B.co m A customer brings a PC for a technician to repair." . Location of the PCs with respect to each other D.CompTIA 220-701: Practice Exam QUESTION NO: 169 A technician is setting up a lab with fourteen wired PCs and one switch in a physical star network configuration. D. run diagnostic tests.com Ac tua lTe A. Electrical safety with the extra network cables C. Satellite Answer: D QUESTION NO: 172 Which of the following has the HIGHEST cost of implementation in a small office home office (SOHO) environment? "Pass Any Exam.www. Cable management to avoid trip hazards B. Ask open-ended questions to gather the symptoms. sts . DSL C. Any Time. Which of the following can the technician do to better understand the customers issue? 56 . Number of fans located in the room so system does not overheat Answer: A QUESTION NO: 170 Answer: B QUESTION NO: 171 Which of the following usually has the HIGHEST latency? A.actualtests. Which of the following should the technician keep in mind when setting up the lab? A. C. Begin running diagnostic software and confirm findings with another technician.

To allow the power supply to operate at different voltages B. Filters incoming voltage spikes and surges. D. Any Time. Converts AC power to DC power that a computer can use to operate and charge its battery. RADIUS Answer: C Which of the following is the purpose of the voltage selector switch? A. Answer: D "Pass Any Exam. To change the voltage coming from the wall C. Broadband C. Allows for a portable computer to be easily moved without being plugged into an outlet. DSL B. which of the following is broadcasted by default and should be disabled? A. To allow alternating current to be used instead of direct current D. C.CompTIA 220-701: Practice Exam A.com Ac tua lTe sts QUESTION NO: 174 .co m 57 .www. Fiber Answer: D QUESTION NO: 173 When setting up a WAP. WPA B. SSID D. Satellite D. To change the output voltage to meet the needs of the motherboard Answer: A QUESTION NO: 175 The power brick or external power supply serves which of the following functions for a portable computer? A.actualtests. Changes DC power to AC power to charge the battery and enhances portability. B. WEP C." .

Laser D.actualtests. DDR2 . Inkjet Answer: D QUESTION NO: 179 Which of the following printer types stamps the ink onto the paper? A. DDR3 D. SIMM D.CompTIA 220-701: Practice Exam QUESTION NO: 176 Which of the following memory modules has 168 pins? A. DIMM C. SODIMM B. SDRAM C. Dot Matrix C. DDR B." .www. Thermal B. Impact B.co Which of the following has the speed of PC2700? m QUESTION NO: 177 . Laser "Pass Any Exam. RIMM Answer: B Explanation: Pentium 4 / Celeron D processors in LGA775 package processors support DIMM SDRAM Answer: A QUESTION NO: 178 Which of the following printer types shoots the ink onto the paper? A. Any Time.com 58 Ac tua lTe sts A.

Inkjet D. VPN C. PCIe X16 Answer: C "Pass Any Exam.actualtests.co m Answer: A . tua lTe A. AGP 4X C. Color Laser D. Thermal B. FTP D. Laser QUESTION NO: 181 Answer: B QUESTION NO: 182 Which of the following expansion slots would be needed in a laptop for a technician to install a cellular modem card? A.com 59 Ac Explanation: A Virtual Private Network (VPN) shows all computers on the local network even if they are physically located at a remote location. Inkjet C.www. WAN sts Which of the following allows a secure connection between two points? . Any Time. HTTP B. ISA B." . Impact Answer: D QUESTION NO: 180 Which of the following printers requires special paper to be used for printing? A. PCMCIA D.CompTIA 220-701: Practice Exam C.

Which of the following should the technician do FIRST to resolve this issue? tua QUESTION NO: 185 lTe sts . D. SR1234ct B. B." . CompTIA558475 C.com Ac A technician is examining a laptop that is booting up but not showing the laptop display. Replace the LCD inverter. B. Answer: C QUESTION NO: 186 Which of the following I/O ports has the SLOWEST transfer rate? "Pass Any Exam. Run a large magnet over the top of the hard drive several times. Remove the hard drive and destroy it. Make sure the laptop display is enabled. D. C. Reformat the hard drive to a clean state using the format command. C. Remove the memory and destroy it. When the technician plugs in an external monitor the display shows on the monitor but still not on the laptop display. Replace the video card inside the laptop. Any Time. rw2%HN D. Make sure the OS has the latest video drivers installed.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 183 Which of the following will BEST ensure data is removed before recycling a PC? A.co m 60 .www. ct23&P#h~ Answer: D A. Answer: C QUESTION NO: 184 Which of the following would be the MOST secure password? A.

S/PDIF B.CompTIA 220-701: Practice Exam A. 100Mb/s B.actualtests. IEEE 1394 B. USB 2.1/2. 10000Mb/s D. USB 1. Serial Answer: D Which of the following memory modules has the HIGHEST transfer rate? A. DDR333 C. 1Gb/s Answer: A "Pass Any Exam.0 C.www.0 Answer: B QUESTION NO: 187 Which of the following technologies can support the longest cable length between devices? A. SATA D. PC2100 B. PC2700 Answer: C QUESTION NO: 189 Which of the following would be the maximum transfer rate between a 10/100 NIC and a 10/100/1000 NIC? A. 1000Mb/s C.co m 61 .1 C. USB 1. IEEE 1394 D.com Ac tua lTe sts QUESTION NO: 188 . Any Time. DDR400 D." .

B. C. C. Answer: B QUESTION NO: 193 Which of the following BEST describes virtual memory? A. B." .com 62 Ac tua lTe sts A. The maximum amount of memory a given system can potentially have.CompTIA 220-701: Practice Exam QUESTION NO: 190 A technician can find the Administrative Tools folder in which of the following locations after the initial installation of Windows XP? A.www. Provides use ofPCIe X16 expansion slots. Flash memory used to hold temporary files before deletion. Degauss the monitor. Set the refresh rate to the lowest the monitor can display. Set the resolution to the highest the monitor can display. B. My Computer Answer: B QUESTION NO: 191 Answer: C QUESTION NO: 192 Which of the following should be done after installing a touch screen monitor to ensure that the display functions optimally? A. D. Provides addressing of memory beyond 4GB.actualtests. Provides use of more powerful video graphics accelerators. "Pass Any Exam. Provides access to larger hard drive partitions.co m Which of the following advantages does a 64-bit processor have over a 32-bit processor? . Calibrate the monitor. D. Control Panel C. Program Files B. Data written to a disk located in a paging file that would not fit into the systems RAM. Start Menu D. C. Any Time. .

Any Time. Identify the problem.www. Larger capacity than traditional magnetic drives C. A portion of physical RAM that is mirrored to the hard drive for redundancy. actions.com Ac tua lTe A. B.CompTIA 220-701: Practice Exam D. Higher data integrity sts Which of the following is a characteristic of solid state drives? . Lack of drive heads and platters D. Document findings. Built-in encryption standards B. Verify full system functionality. D.g. Off). C. send broadcast packets over the LAN to all computers simultaneously." . C. QUESTION NO: 195 Answer: C QUESTION NO: 196 Which of the following is the FIRST step when troubleshooting an issue? A. D.actualtests. and outcomes. B. collect all packets that are sent to any device on the LAN. resume from a low power state when it receives a network packet telling it to do so. Establish a theory of probable cause. Answer: D QUESTION NO: 197 "Pass Any Exam. Answer: B QUESTION NO: 194 Wake on LAN describes the PCs ability to: A. Hibernate. send packets to other network devices on the LAN instructing then to enter a low power state (e.co m Answer: D 63 .

Has the monitor been replaced recently? E.co m 64 . Move the computer and attach to the printer. Is the power cable on the monitor loose? D. Which of the following is the quickest way to accomplish this? A." . Any Time.actualtests. D. A. Which of the following questions should a technician ask to help determine what occurred? A. Are you sure the power button is not stuck? B.E QUESTION NO: 199 Two users want to print to a USB printer connected locally. Did you check the Recycle Bin to see if the shortcut was accidentally deleted? C. Set up a local print queue. Was any hardware installed since it last worked? C.www. Answer: B QUESTION NO: 200 A technician wants to install a RAID array that has two hard drives and the best performance.CompTIA 220-701: Practice Exam A user states that a program is missing from the computer and it had just been used yesterday. Which of the following questions might a technician ask to try and determine the cause? (Select TWO). Which of the following RAID levels should be implemented? A. Was there a power outage since yesterday? B. Share out the printer from the attached computer. Were there any new software updates done? Answer: B.com Ac tua lTe sts . B. it just keeps rebooting. C. Are you sure you ran a find on the system and the program is just not misfiled? D. Are you sure you were using that program? Answer: B QUESTION NO: 198 A user states a computer will not completely boot. Purchase an external Ethernet print card. RAID 0 "Pass Any Exam.

compose a record which allows user authentication. RAID 1 C. B.actualtests. RAID 4 D. help maintain a balanced workload for the help desk technicians.co m 65 . Assign an appropriate priority for the issue.www. Allows the operating system to assigns dates so that user data files are backed up C. model.CompTIA 220-701: Practice Exam B. Identify the user and associated problem. Answer: D A technician uses a call logging process in order to: (Select TWO).C QUESTION NO: 203 Which of the following definitions below BEST describes System Restore? A. and serial number. Elevate the call to a higher level of support. which of the following should the technician do FIRST? A. D. Identify the hardware make. A. B. Allows all data on the hard drive to be rolled back to a previous point in time Answer: C "Pass Any Exam. Answer: B. Any Time. track the process of the incident. Allows the operating system to be backed up with immunity to virus activity B. D. E. RAID 6 Answer: A QUESTION NO: 201 When a technician receives a call for assistance from a customer." . C. identify common issues among multiple users. select the appropriate priority level for the issue.com Ac tua lTe sts QUESTION NO: 202 . C. Allows the operating system to be rolled back to a previous point in time D.

www. Answer: A. Userestore point to roll back the computer to a previous date. The hard drive light is constantly on. E. DVD. Increase system security B." . D.actualtests.E QUESTION NO: 207 Which of the following display connections are the MOST commonly used to connect an LCD monitor to a desktop? (Select TWO).com Ac tua lTe sts A. "Pass Any Exam.co Which of the following media types has the largest capacity? m QUESTION NO: 205 66 . Dual-sided DVD . A. DVD. Which of the following can be performed on the hard drive to improve performance? (Select TWO).RW+ B. Longer chip life Answer: C.RW C. Increased performance D.C Answer: C QUESTION NO: 206 Which of the following are benefits from an active cooling system? (Select TWO). Use the drive compression utility. Empty the recycle bin and deleted email items.CompTIA 220-701: Practice Exam QUESTION NO: 204 A user reports that a computer is running very slow and also states that the machine has been rebooted several times with the same result. Increased network speed E. Blu-Ray D. A. C. Use the defragment utility. Use thecheckdisk utility. Utilize less memory C. B. Any Time.

actualtests. Ask the customer when they would like to have the work completed.co m .D QUESTION NO: 208 A customer brings a PC in for repair. B. B.com 67 Ac tua A user is running a program that is not successfully connecting to the network after upgrading the wireless network router. USB B. DVI C. Which of the following is the BEST response for the technician to give? A. Which of the following solutions will MOST likely to resolve the issue with the program? lTe sts Answer: A . D. Ask the customer to check daily to see when it is completed. VGA E. CGA D. and asks when it will be done. Check the Hardware Compatibility List to see if the program is not compatible with the OS. Answer: A QUESTION NO: 210 Which of the following methods is commonly used for Biometric authentication? (Select TWO). D. Encrypted passwords C. Give the customer an estimated time for repair based on the technicians assessment. C. RFID smartcards "Pass Any Exam. The technician will get back to them as soon as possible." . A. Any Time.www. Run the program as a local administrator. Check for any updates to the program. Add an exception to the firewall for the program. The user states that they do have Internet connectivity. Logical token B. C.CompTIA 220-701: Practice Exam A. Inform the customer that others are waiting. QUESTION NO: 209 A. S-Video Answer: B.

D. Fiber Answer: D QUESTION NO: 213 After installing a new piece of hardware with the hardware CD.co m 68 . Plenum D. Answer: C "Pass Any Exam.actualtests. B. Encrypts data traveling across the wireless network D. Retinal scan Answer: D. a user is reporting system crashes and performance loss. Contact the vendor for an RMA. Prevents users from seeing the wireless network Answer: D QUESTION NO: 212 Which of the following cable types is LEAST affected by electromagnetic interference (EMI)? A.E QUESTION NO: 211 Disabling the SSID from broadcasting on a wireless access point (WAP) provides which of the following benefits? A. Coaxial B. Ensures that only certain devices can access the network C. Download and install updated drivers for the device. C.CompTIA 220-701: Practice Exam D. Any Time." . Disable the device in Device Manager. Which of the following would be the FIRST step in resolving this issue? A.com Ac tua lTe sts . Try installing the device to a different port or slot. Ensures all users physically login to the wired network B. UTP C. Fingerprint reader E.www.

Boot with repair disk Answer: A QUESTION NO: 215 Which of the following. A. CD. the user would like the laptop to automatically switch to the wireless connection." . Wireless Zero Configuration D. Any Time. DVD. USB drive D.E QUESTION NO: 216 A laptop with a docking station is normally wired into a local network. Which of the following boot options would be MOST effective in troubleshooting this issue? A. can be used as a boot device to install a new installation of Windows Vista? (Select TWO). Floppy drive E. Serial Cable B.CompTIA 220-701: Practice Exam QUESTION NO: 214 A user has recently installed a new graphics driver. Roaming profile Answer: B QUESTION NO: 217 "Pass Any Exam.actualtests. and after restarting their PC the display is no longer appearing.co m 69 . When the laptop is removed from the docking station. Driver signing B. Safe mode B.com Ac tua lTe sts . Safe mode with command prompt D. Hardware profile C.www.ROM C. when locally connected.ROM Answer: C. Boot to the recovery console C. Which of the following Windows features BEST accomplishes this? A.

Obscure word in a dictionary B." . Windows reports that no antivirus software is currently protecting the system. Contains special characters Answer: D. Contains AES encryption D. D. Contained in a text file C. Machine Debug Manager D. Install the Microsoft Malicious Software removal tool.com Ac tua After successfully installing a free antivirus solution. Any Time. A. C. B.co m 70 . Disable antivirus protection withinSecurity Center notification.actualtests.CompTIA 220-701: Practice Exam Which of the following Windows features should be disabled to ensure that malware and viruses are completely removed during the disinfection process? A. Disable the antivirus logging in the Event Viewer. Contains numbers and letters E.www. fdisk B. Answer: B QUESTION NO: 220 Which of the following can be used to configure a Windows installation for imaging multiple computers? A. Security Center B. sysprep "Pass Any Exam. Update the Antivirus definitions. System Restore C. Hardware Profile Answer: B QUESTION NO: 218 Which of the following are characteristics of a secure password? (Select TWO).E QUESTION NO: 219 A. Which of the following solutions would resolve this issue? lTe sts .

172.1 Answer: C QUESTION NO: 222 Answer: B QUESTION NO: 223 Aero is a feature of which operating system? A. telnet Answer: B Explanation: To perform a network installation of Windows 2000 Professional by creating an image of an existing computer. 53 B.1.com Ac A.16. 10.0.168. Windows XPMedia Center D.co m 71 .actualtests. regedit D." .0. Any Time. Ghost is a third-party utility.1 D.1. 224. 110 D.0. 192.www. WindowsVista Basic B. RIS only comes with Windows Server operating systems. QUESTION NO: 221 Which of the following is a class A IP address? A. Windows XP Home C. 80 C.0. 443 tua Which of the following network ports is normally associated with unencrypted web traffic? lTe sts .1 C. you need to use the Sysprep utility.CompTIA 220-701: Practice Exam C. and WDS is available in Windows Server 2003. which comes with Windows 2000 Professional. WindowsVista Ultimate "Pass Any Exam.1 B.

co m 72 ." . B. D. 9GB. B. can be used to modify desktop preferences. the speed and available bandwidth of Internet connections. a performance value of system components.actualtests.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 224 The Windows Experience Index is used to determine: A. Any Time.www. remaining hard disk storage space.com Ac tua lTe sts . opens a text based word processor. makes changes to the registry. Answer: B QUESTION NO: 225 Blu-Ray disks have a storage capacity of: A. C. B. a technician has determined what has caused the problem.7GB. D. Answer: C QUESTION NO: 226 The edit command line tool: A. the reliability and speed of search indexing. D. changes the boot sequence order. C. Answer: D QUESTION NO: 227 While troubleshooting a computer problem. 4. 650MB. Which of the following should be the technicians NEXT troubleshooting step? "Pass Any Exam. 25GB. C.

" . Which of the following interfaces should the technician use to manage current application processes on the users computer? A. B. check the HCL. A.co m . D. Establish a plan of action and implement the solution. clean each component with an approved cleaning solution. B. Fingerprint reader E. actions and outcomes. archive old drivers. Computer Management B. Voice recognition D.actualtests.com 73 Ac tua lTe sts . Verify full system functionality. Smart card B. REGEDIT C. Task Manager D. Barcode scanner C. C. perform a disk defrag. before performing hardware upgrades a technician should: A. Answer: C QUESTION NO: 228 A user running Windows XP is experiencing degraded system performance while a particular application is running. Answer: B QUESTION NO: 230 Which of the following are forms of biometric authentication? (Select THREE). Document findings. Ask the user opened ended questions to see if they agree with the cause.www. Event Viewer Answer: C QUESTION NO: 229 As a best practice.CompTIA 220-701: Practice Exam A. C. Optical recognition F. D. Secure ID Token "Pass Any Exam. Any Time.

co m 74 . NTFS B. Any Time. FilterKeys B. Right-click on theprinters icon and select Properties D. FAT D.D. UFS C." .CompTIA 220-701: Practice Exam Answer: C.com Ac tua lTe sts . Which of the following must the technician enable for this user to press Ctrl-Alt-Del or other multi-key combinations? A. Encryption Keys D. Start > Control Panel > System B. Right-click My Computer thenselect Manage C.actualtests. NFS Answer: A QUESTION NO: 232 Which of the following can be used to print a test page? A. StickyKeys Answer: D QUESTION NO: 234 "Pass Any Exam. Start > Control Panel > Printer icon Answer: C QUESTION NO: 233 A technician must configure a computer for a special needs user who can only press one key at a time. which of the following file system should be used in formatting the drive? A. ToggleKeys C.E QUESTION NO: 231 If a computer needs Windows XP and Windows 2000 configured for a dual-boot environment.www.

Server tua Which of the following draws too much power and should never be plugged into a UPS? lTe sts . Laptop computer C. format C. Mouse and keyboard need to be cleaned. Laser printer B. Power cord is loose. C. Which of the following is MOST likely the problem? A.com 75 Ac A. Answer: B QUESTION NO: 236 Answer: A Explanation: He should plug in the monitor. Hard disk failure or operating system needs to be reloaded. Any Time.www. diskpart D. The hard drive is in standby mode. convert B. B.actualtests. LCD monitor D. Bluetooth headset "Pass Any Exam. QUESTION NO: 237 Which of the following is MOST likely to be the source of wireless network interference? A.CompTIA 220-701: Practice Exam Which of the following utilities can be used to change a FAT file system into an NTFS file system without data loss? A." . fdisk Answer: A QUESTION NO: 235 A user reports that after coming back from lunch their PC will no longer turn on. Nothing else should be plugged into the UPS under a user's desk. D.co m . the AC adapter of the laptop and the computer.

Windows Defender C. which of the following will be the overall speed of the new RAM? sts QUESTION NO: 239 . Any Time. Data Execution Prevention Answer: B.com 76 Ac A. Reload the driver for the monitor. Large screen television C. and the technician would like to install an additional two sticks of 512MB PC3200.E Answer: B QUESTION NO: 240 A CRT monitor is displaying patches of distortion while in use. "Pass Any Exam. Assuming the necessary slots are available. C. Power cycle the computer.CompTIA 220-701: Practice Exam B. FilterKeys E.actualtests. AM/FM radio D. 5300 tua lTe A technician is installing a RAM upgrade into a PC.co m . Which of the following actions BEST resolves this issue? A. Windows Event Viewer B. The PC is currently holding two sticks of 512MB PC2700." . A. 3200 D.www. B. 2700 C. D. CHKDSK D. Replace the display adaptor. Degauss the monitor. Cordless telephone Answer: D QUESTION NO: 238 Which of the following utilities can help prevent viruses and other malware? (Select TWO). 2100 B.

Run FDISK on the hard drive. WPA encryption D. An alert at logon when an unknown user has tried to logon B. Any Time. sts . NAT routing Answer: A QUESTION NO: 244 Which of the following audio/video devices have the ability to decode NTSC/PAL signals from an external source? "Pass Any Exam. A motion sensitive web cam recording the room Answer: B QUESTION NO: 242 Answer: C QUESTION NO: 243 Which of the following wireless network security methods controls who can connect to the network based on the hardware they are using? A. A set of firewalls and anti-virus programs protecting the computer D. Erase the hard drive using a disk wiping program. Which of the following steps should be taken to ensure that none of the original hard drive data is given to the buyer? m . D. An alert when the computer case has been opened C.www." . MAC filtering B.com 77 Ac tua lTe A. WEP encryption C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 241 Which of the following BEST summarizes computer intrusion detection? A.actualtests.co A computer is being sold over the Internet. Reformat the hard drive to a clean state using the format command. B. Pass all computer components near a large magnet. C.

There is no way to tell how long this will take. I am not the server technician so please do not take a bad tone with me. One particular caller demands to know exactly how long the system will be down. Hardware and software are not exact sciences. a notice appears on the screen which says the site is being blocked by a filter.www. We believe the problem is the network interface card. Sound card Answer: A QUESTION NO: 245 A printer with an integrated NIC has been connected to a LAN. Connect to it through a TCP/IP port C. TV tuner card B. We have identified the problem and we will have it back up as soon as possible. Which of the following connection methods is the MOST effective when installing the printer on several PCs? A." . The technician knows that a new web filtering application was recently introduced which assigns a 120 minute quota on streaming media and a message appears allowing the user to click to continue. Is your work solely depending on the server? Try to not be upset because before you know it. Connect to it through a USB or IEEE 1394 cable Answer: B QUESTION NO: 246 A.com 78 Ac tua lTe The file server had an expected outage this morning. D. Connect to it through a computer share B.co m ." Answer: D QUESTION NO: 247 A user states that every time they try to pull down video clips from a website. Any Time. B. Which of the following would be the appropriate response? sts . Video capture card D. We will have it back up within the hour. Connect to it via an aD. C.hoc wireless connection D. the server will be back up.CompTIA 220-701: Practice Exam A. Graphics card C.actualtests. A technician believes the on-board NIC is bad. Which is the following is the MOST appropriate response from the technician? "Pass Any Exam.

CompTIA 220-701: Practice Exam A. What particular website are you trying to download videos from? Are they work related? B. Video takes a large amount of bandwidth so management has decided to limit each user to what can be downloaded and watched. If you take issue with that please inform your supervisor. C. Did you read the entire screen? The last sentence clearly says click to continue. D. Bandwidth usage has become a problem. A new application has been implemented to help manage and improve the network. Simply select continue on the message and the video should appear. Answer: D

QUESTION NO: 248 A user states that the print server needs to be reset because they have been unable to print and can see a number of documents pending when looking at the printer in control panel. The technician notices that the real solution is to clear a paper jam in the printer. Which of the following is the BEST response for the technician to give the user? A. Thank the user for their assistance with the problem; however, their solution did not work and inform the user that the company has personnel working on the problem. B. Thank theuser for their concern ask the user open ended questions to see what they think is the problem. C. Tell the user that there are indeed print jobs piling up but that the printer has a paper jam and a technician is in the process of repairing the issue. D. Fix the paper jam and then give the user some reference material so they can research preventative techniques and be more involved in the troubleshooting process. Answer: C

QUESTION NO: 249

A user states that their monitor is acting up and at times the image shakes. The technician checks the asset number and notes that it is one of the last remaining CRT monitors. The company is currently replacing all CRTs with new LCDs. Which of the following is the BEST response? A. Ask the user what they did to cause the shaking images. B. Inform the user of the cause of the problem and tell them the degauss the monitor. C. Tell the user to carry the monitor to thetechnicians desk there they will give them a new LCD monitor. D. Empathize with the user and send thema nt monitor to solve the issue. Answer: D

"Pass Any Exam. Any Time." - www.actualtests.com

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CompTIA 220-701: Practice Exam

QUESTION NO: 250 Management has approved the purchase of uninterruptible power supplies (UPSs) for all workstations. Which of the following is the MOST important factor for a technician to consider when in determining which UPS to purchase? A. Amount of time necessary for the UPS to run in a power outage. B. The physical footprint of the UPS. C. The number and size of all applications running on each workstation. D. The amount of space available at each workstation to place the UPS. Answer: A

QUESTION NO: 251

A user receives the message The security log on this system is full. Only an administrator can log on and fix this problem. The administrator should use which of the following to fix this issue? A. Event Viewer B. SECPOL.MSC C. Windows Security Center D. SECEDIT.EXE Answer: A

Which of the following types of media is considered solid state? A. Tape drive B. Floppy disk C. DVD D. Flash media Answer: D

QUESTION NO: 253 Which of the following types of media is considered optical?

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QUESTION NO: 252

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CompTIA 220-701: Practice Exam A. Floppy B. Blu-Ray C. Biometric device D. Tape Answer: B

QUESTION NO: 254 Which of the following is the correct class address for an IP address of 194.168.10.25? A. Class A B. Class B C. Class C D. Class D Answer: C

Which of the following is a class A address? A. 107.167.34.120 B. 198.45.32.109 C. 129.207.21.65 D. 190.120.87.165 Answer: A

QUESTION NO: 256

Which of the following cable types uses a BNC? A. Fiber B. CAT6 C. Coaxial D. UTP Answer: C

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CompTIA 220-701: Practice Exam QUESTION NO: 257 Which of the following services uses the TCP port 21 by default? A. TELNET B. HTTPS C. SMTP D. FTP Answer: D

QUESTION NO: 258 Which of the following is a Class C address? A. 65.102.1.120 B. 192.168.1.1 C. 125.32.3.132 D. 134.28.1.120 Answer: B

QUESTION NO: 259

Which of the following is created when setting up MAC filtering? A. WPA B. WEP C. SSID D. ACL Answer: D

QUESTION NO: 260 While trying to resolve an issue with wireless connectivity on a users laptop, a coworker starts interrupting the user with an unrelated issue as the user is explaining what is happening on the laptop. Which of the following should the technician do? A. Politely tell the user they can solve the coworkers issue and then contact the technician when they are ready to give their attention to the technician. B. Politely ask the coworker to stop interrupting and ask the coworker to come back at another time. "Pass Any Exam. Any Time." - www.actualtests.com 82

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CompTIA 220-701: Practice Exam C. Tell the user the technician will figure out the problem and fix it they have more important problems to take care of. D. Politely ask coworker to let the user finish their explanation and focus on what the user is saying. Answer: D

QUESTION NO: 261 Which of the following is a loopback address on a computer with an IP address of 192.168.0.12, a subnet mask of 255.255.255.0 and a gateway of 192.168.0.1? A. 192.168.0.0 B. 192.168.0.1 C. 255.255.255.0 D. 127.0.0.1 Answer: D

QUESTION NO: 262

Answer: A,B

QUESTION NO: 263 Which of the following is the correct way to get to the Services MMC Plug-in to see what services are currently running? (Select TWO). A. Right click on the My Computer and select Properties. B. Open Control Panel, open Administrative Tools, double click on the Services icon. C. Click Start>Run and then type in services.msc. D. Click Start>Run and then type inregedit. E. Click Start>Run and then type in regedt32. "Pass Any Exam. Any Time." - www.actualtests.com 83

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A. Right click on My Computer and select Manage. B. Double click the Computer Management icon under Administrative Tools. C. Click Start, type in Run and then type inregedit. D. Right click on the Start Menu and select Properties. E. Click Start, type in Run and then type inmsconfig.

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QUESTION NO: 264 Which of the following is a valid boot device? (Select THREE). A. RAM B. DVD.ROM C. Hard disk D. Tape drive E. Sound card F. NIC Answer: B,C,F

QUESTION NO: 265

Starting Windows XP in Safe Mode will cause which of the following to occur? (Select TWO). A. Windows will not save any file changes while is Safe Mode. B. Windows prevents successful boot and logon from updating Last Known Good Configuration. C. Windows XP will scan all drivers and services to make sure they are all approved and safe to run during boot. D. Windows XP starts basic networking to allow for updating of drivers from the Internet. E. Windows XP uses the minimum set of drivers and services to start the GUI. Answer: B,E

QUESTION NO: 266

Which of the following Windows operating systems has a different user folder path than the rest? A. Windows XPMedia Center Edition B. Windows XP Home C. WindowsVista Ultimate D. Windows 2000 Professional Answer: C

QUESTION NO: 267 "Pass Any Exam. Any Time." - www.actualtests.com 84

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RAID 0 B. and outcomes. C. RAID 10 Answer: A QUESTION NO: 269 Which of the following uses multiple disks to create one functional drive with parity spanning all the disks? A.www.CompTIA 220-701: Practice Exam Before returning a repaired system to a user. Any Time.1 "Pass Any Exam. RS-232 B. B. which of the following should be done? (Select TWO).actualtests. RAID 5 D. Answer: A. actions. RAID 0 B. Verify full system functionality and implement preventative measures.com Ac tua lTe sts . Inform the user every step that was performed throughout the entire troubleshooting process." . Change theusers permissions so that they cannot create any potential problems in the future. E. USB 1. D. RAID 1 C. RAID 1 C. Inform the user that the computer may not function as it did before the problem occurred. RAID 5 D. A. Document the system findings. RAID 10 Answer: C QUESTION NO: 270 Which of the following interfaces supports only one device per port? A.co m 85 .B QUESTION NO: 268 Which of the following uses data striping to distribute data across multiple disks with no fault tolerance? A.

MAC "Pass Any Exam.CompTIA 220-701: Practice Exam C. Serial Answer: D.actualtests.www. SCSI D. MAC filtering C. IEEE 1394 B. A.co m 86 . 802. PS/2 C. Bluetooth Answer: A QUESTION NO: 271 On which of the following interfaces should a technician expect to see status light indicators? (Select TWO). Any Time.com Ac A.E QUESTION NO: 272 Answer: B QUESTION NO: 273 Which of the following is used to control access to a broadcasted wireless network based on a user supplied key? A. SSID D." . NIC E. Parallel D. Channel 11 D.11n B. SSID tua lTe Which of the following is used to control access to a network based on the address hard coded into the NIC? sts . Modem F. NAT B. WEP C.

C. MAC filtering D. m 87 . The projector is turned on. Go into Device Manager and enable the projector.www. Reboot the computer. Administrative Tools D. Any Time." . Answer: A QUESTION NO: 277 "Pass Any Exam. Use appropriate function toggle key to switch display mode. User Accounts C. Press F1 to shift display to the projector. D.C lTe A. Which of the following could the technician do to send the display to the projector? A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 274 Which of the following is assigned to broadcast on a wireless network? A. Accessibility Options sts .actualtests. B.com Ac QUESTION NO: 276 tua Answer: B. Security Center E. WPA key B. the system will auto-select the projector on restart. SSID C. WEP key Answer: B QUESTION NO: 275 A customer connects a projector to their laptop. but no display shows on the screen.co Which of the following Windows XP Control Panel applets could a technician use to change a local workstation password? (Select TWO). System B.

B.actualtests. Recreate the problem and reapply the solution to ensure it worked properly.co m 88 . Return the system to the user.com Ac tua Which of the following media can be MOST affected by magnets and should therefore be kept away from all magnetic fields? (Select THREE).44MB Floppy Disk Answer: B. Dynamically assigns IP addresses for easy client configuration. Resolves queries for resolution of host names to IP addresses. IDE Hard Drive E. Compact Disc D. C.www. 1. Solid State Drive F. D. B. D. Secures network Internet traffic through shared key encryption. Inform the user of every step that was taken so the user can self-repair if the problem occurs again. Any Time. lTe sts ." .F QUESTION NO: 280 Which of the following methods can a technician use to find the IP address of a computer? (Select TWO). Provides security for a network through the use of ACLs. which of the following should be the NEXT action according to the troubleshooting theory? A. Answer: C QUESTION NO: 279 A.CompTIA 220-701: Practice Exam Which of the following BEST describes the function of a firewall? A. Verify that all other parts of the system are working properly.D. "Pass Any Exam. C. Answer: C QUESTION NO: 278 After the problem is resolved. Digital Video Disc B. Backup Tape C.

Open a command window and run net /?from the command line. and then click on Device Manager. The user accidentally deleted the files.actualtests. The user selected an alternate hardware profile. Which of the following is the MOST likely cause of the problem? A.www. D. The user saved the files to a different location. select Properties. Answer: D. The local user profile is corrupt.E QUESTION NO: 282 A user calls stating that they are missing icons from the Windows desktop and that the My Documents folder is empty. XCOPY all files from another computer C. Factory recovery partition B." .com D.CompTIA 220-701: Practice Exam A.D. right click the Local Area Connection. B. Open a command window and runipconfig from the command line. Right click on My Computer. Network installation F. Open Network Connections from the control panel. Windows CD installation E. A. E. "Pass Any Exam. users coworker to confirm what the user said and verify there is a problem. Run the System Configuration Utility from the run line and click on the Services tab.com 89 Ac tua lTe sts . B. Purchase a fully configured hard drive Answer: A. C. Answer: A QUESTION NO: 283 When attempting to understand a problem the technician should ask the: A. user to move so the technician can check the computer for problems.co m . select Status. Any Time. B. and then select the Support tab. D.E QUESTION NO: 281 Which of the following are valid installation methods for Windows XP? (Select THREE). select the Hardware tab. Installation from Microsoft. C.

ThinNet C. D.com Ac tua lTe sts . UTP B. 1076 feet (328 meters) Answer: B QUESTION NO: 285 Which of the following cable types would be used in a 10BaseT network? A. Fiber D.co m 90 . Coaxial Answer: A QUESTION NO: 286 Which of the following is a benefit of using STP cable? A. Decreased EMI D. Answer: D QUESTION NO: 284 Which of the following is the maximum cable length of a CAT5e? A. user to explain the problem and listen without interrupting the user. Any Time. user to state the issue and stop the user when the technician has an idea of how to fix the problem. 492 feet (150 meters) D. Increased RFI B. Decreased ESD C.www.CompTIA 220-701: Practice Exam C." . 328 feet (100 meters) C. Increased transfer rate Answer: C QUESTION NO: 287 "Pass Any Exam. 100 feet (30 meters) B.actualtests.

Task Manager D. Serial port D. net use F: \\ComputerName\ShareName /persistent:NO C. MSCONFIG B. Serial C. Standard TCP/IP port B. SCSI B. net use \\ComputerName\ShareName /persistent:NO :F B. Parallel port "Pass Any Exam. IDE D. Parallel Answer: A Answer: D QUESTION NO: 290 Which of the following ports is commonly used when adding a network printer in Windows XP? A. Computer Management Answer: A QUESTION NO: 288 Which of the following devices must be terminated at the last device or none of the devices will work? A.actualtests.CompTIA 220-701: Practice Exam Which of the following utilities is used to remove programs from startup in Windows XP? A. net use \\ComputerName\ShareName /persistent:YES :F D.www. Any Time. net use F: \\ComputerName\ShareName /persistent:YES tua Which of the following commands will automatically reconnect a network drive as F: after a reboot in Windows XP? lTe QUESTION NO: 289 sts ." .com Ac A.co m 91 . USB port C. ASR C.

www. PCMCIA D.ini Answer: D Explanation: To configure dual-boot computers. AGP Answer: B "Pass Any Exam. Sysprep. Where would they find this setting? sts . System Properties>General C.txt B. System Properties>Advanced>Environment Variables D. System Properties>Advanced>Performance Settings>Advanced B. QUESTION NO: 292 Answer: A QUESTION NO: 293 Which of the following slots will support the fastest video card? A.co m 92 ." . Any Time.dos D.ini that is loaded by the ntldr file that loads the bootstrap process in a system. The boot. System Properties>Advanced>Startup and Recovery Settings tua lTe A technician needs to increase the paging file size on a Windows XP system.ini file is an editable text file with one or more lines that reference partitions to boot to. Ntbtlog. Bootsect.com Ac A.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 291 Which of the following Windows XP system files would a technician edit to change which operating system loads by default when multiple operating systems are installed? A. Boot.inf C. PCIe C.actualtests. ISA B. you need to edit the boot.

Securing wireless access points D. B. Default gateway C. Answer: D QUESTION NO: 295 Which of the following is the BitLocker utility used for? A. SSID Answer: D QUESTION NO: 297 Where can a technician find information relating to common problems or concerns on a Windows XP computer? "Pass Any Exam. Hostname B. The default printer is out of paper or offline. Any Time.actualtests. A new security update is available for download. Storing passwords B. C.com Ac tua lTe sts . Blocking harmful network traffic C. The speaker wires were disconnected while cleaning.CompTIA 220-701: Practice Exam QUESTION NO: 294 A user calls and reports that after the cleaning crew left they started hearing beeping from under their desk.www. Encrypting hard drives Answer: D QUESTION NO: 296 Which of the following identifies a wireless network when looking at available access points? A.co m 93 . D. Which of the following is MOST likely the cause? A. The UPS is disconnected from the wall." . ISP D.

www. the customer asks for an explanation the cause of the problem.co m . RG-58ThinNet D. QUESTION NO: 299 Answer: D QUESTION NO: 300 Which of the following BEST describes digital signatures? A. RG-8ThickNet tua Which of the following copper cabling is BEST to use if data rate speed is not an issue and the segment length must be 1640 feet (500 meters) long? lTe sts Answer: A . Start > Programs > Accessories > System Tools > Help and Support D. Which of the following is MOST appropriate? A. Start > Help and Support C. D. Right-click Taskbar > Help and Support Answer: B QUESTION NO: 298 After a technician repairs a printer problem.in which adds the signature block to all email messages C. The paper jam was caused by moisture in the paper tray.CompTIA 220-701: Practice Exam A.com 94 Ac A. Requires the receiver to have access to thesenders private encryption key "Pass Any Exam. Cryptographic mechanism that identifies the sender as well as the message integrity B. The situation was caused by irresponsible users that spilled coffee in the bottom tray. Right-click My Computer > Help and Support B. Any Time.actualtests. C. Due to condensation within the lower tray assembly." . the functionality of the rollers was impaired and therefore ceased to transfer properly. B. CAT6 B. The process of removal is so complex that only those certified for repair should attempt to resolve. CAT5e C. Email applicationadD. An infallible method which binds a signature to a message D.

" . 2GB B. B. Generators eliminate ausers tendency to create passwords that can be a security liability. 4GB C. Generators create new passwords every time a user signs in to prevent social engineering.co Which of the following describes the random access memory limitations with Vista 32-bit operating system? m 95 . Generators extend the requirement to periodically change passwords. Allows digital video to a variety of devices D. 8GB D. Answer: D QUESTION NO: 302 Answer: B QUESTION NO: 303 Which of the following describes the S-video mini-DIN connector on laptops? A. Generators eliminate the requirement to establish log-in attempt limitations. 128GB sts . Any Time. C. "Pass Any Exam. Allows a LCD projectors output to display on a laptops screen B. Allows analog video output to a variety of devices C.www.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 301 Which of the following is a benefit of using a password generator? A.actualtests. D. Allows digital video and audio to a variety of devices Answer: B QUESTION NO: 304 Which of the following components should be in contact with thermal compound? (Select TWO).com Ac tua lTe A.

actualtests. Standoffs C. Screws D. Cable C. Riser cards B. Capacitors Answer: C. Dial-up B." .co m . Motherboard B. Any Time. You should install only the standoffs that align with the holes in the motherboard. CPU E.D QUESTION NO: 305 Which of the following components prevents a motherboard from making electrical contact with the case it is in? A. Satellite Answer: C QUESTION NO: 307 In which of the following locations can a browser pull files in order to avoid pulling them from the Internet? "Pass Any Exam. Daughterboard Answer: B QUESTION NO: 306 Which of the following Internet connectivity methods MOST commonly uses the PPPoE authentication method? A.CompTIA 220-701: Practice Exam A.www. sts . Installing any additional standoffs may prevent the motherboard from being seated properly in the computer case. DSL D. Heatsink D.com 96 Ac tua lTe Explanation: Plastic and metal standoffs are used to mount the motherboard and to prevent it from touching the metal portions of the case. Fan C.

0. Malicious software attached to another piece of software D.1. 172.www. Malicious software that is self-replicating and self-propagating C. Malicious software that monitors Internet surfing habits Answer: A "Pass Any Exam. Malicious software that changes theusers home page C.actualtests.16.com Ac tua A. Downloaded Program Files D.15 D. Windows Temporary Files Answer: A QUESTION NO: 308 Which of the following addresses would be assigned by APIPA? A.15 Answer: A Which of the following BEST describes a Trojan horse? Answer: C QUESTION NO: 310 Which of the following BEST describes a worm? A. 169. Malicious software that monitors Internet surfing habits B. Malicious software that is self-replicating and self-propagating B.168.0. Any Time. 192.25 C.15 B." . Malicious software attached to an incoming email lTe sts QUESTION NO: 309 .254.co m 97 . Browser Plug-Ins C.CompTIA 220-701: Practice Exam A. Temporary Internet Files B.0. Malicious software attached to another piece of software D. 10.0.

This option saves the last functional state of the system when the system booted perfectly and allows you to restore back the system to the previous state when some problem occurs and system is unable to boot normally.com Ac tua lTe sts . Any Time. Last Known Good Configuration D. Capture card Answer: A QUESTION NO: 313 An external hard drive installation has caused a system to crash. KVM B.co m 98 . Which of the following would be the BEST startup selection? A. Graphics adaptor D. Active Directory Restore Mode Answer: C Explanation: In Windows 2000 to get back to your previously functioning environment after an incorrect driver installation. USB hub C. Ability to detect hardware incompatibilities and resolve them C.CompTIA 220-701: Practice Exam QUESTION NO: 311 Which of the following BEST describes the function of ECC in a RAM module? A.actualtests. "Pass Any Exam. Debugging Mode B. Safe Mode with Command Prompt C." . you would choose the Last Known Good Configuration advanced startup option. Ability to use varying levels of voltage for power saving Answer: C QUESTION NO: 312 Which of the following devices would enable a user to use multiple computers with a single monitor? A. Ability to detect and correct single bit errors in memory D.www. Ability to bypass the IRQ channels to work directly with the CPU B.

Answer: A QUESTION NO: 317 A customer receives a bluescreen message. Boot into Safe Mode. Check the security log for error codes.CompTIA 220-701: Practice Exam QUESTION NO: 314 A technician is upgrading a computer for a customer that wishes to have faster than 54MB/s wireless LAN connection. 802. Run a backup routine. Which of the following should the technician do NEXT? tua lTe sts .www. C.com Ac A technician has asked a user about any recent changes to a system and was able to backup all the important data prior to troubleshooting. Create a checklist of the most likely issues. Which of the following standards should the technician upgrade to? A. 802. Restore the backup to a new hard drive. B." . D. 802. Update all software to determine if this corrects the problem.co m 99 . Run a power supply test. Before the technician performs any diagnostics which of the following actions should the technician take? A. C. The customer asks the technician. 802.actualtests.11a wireless card D.11n wireless card C.11b wireless card Answer: B QUESTION NO: 315 A system is malfunctioning and the technician has asked the user about any recent changes to the system. What is a bluescreen message? How should the technician respond? "Pass Any Exam.11g wireless card B. D. B. Any Time. Apply the latest service pack. Answer: B QUESTION NO: 316 A.

Failing hard drive Answer: D QUESTION NO: 319 Which of the following will BEST prevent theft of monitors and laptops? A.com 100 Ac tua lTe sts . Under powered fan B. Network Hub "Pass Any Exam.CompTIA 220-701: Practice Exam A. System clock feature D. Logical Token B. Daisy chain C. B." . and a regular mouse without having to connect all of the devices each time. Which of the following is MOST likely causing the sound? A. Answer: A QUESTION NO: 318 A technician hears a sound that resembles a ticking clock coming from a system. Any Time. Tell the customer that abluescreen message means their data is lost and the operating system needs to be updated. Explain that it is a message that assists in identifying problems based on the error code. Which of the following will allow this functionality? A. full size keyboard. Failed fan C. C. RSA keys D. D. Tell the customer that abluescreen is another name for stop error.actualtests. Pad locks C. In the office they want to use a 24 LCD monitor.co m . Docking station B.www. Cable locks Answer: D QUESTION NO: 320 A customer has a 12 laptop computer. Explain that it is difficult to tell what is wrong without accessing the Microsoft Knowledge Base and looking up the specific code.

AppleTalk B. Any Time.co m 101 . It provides slots for expansion cards. B. and bays for storage devices.CompTIA 220-701: Practice Exam D.com Ac tua Which of the following is part of the TCP/IP network configuration? (Select TWO). Which of the following can be installed to accommodate the customers request? A." . lTe sts . QUESTION NO: 321 A customer states they want a new hard drive that is resistant to shock. SCSI drive with properly terminated ends Answer: C QUESTION NO: 322 A. Crossover cable Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. A private network between two computers using wireless cards without using a wireless access point between them. IPX/SPX D. "Pass Any Exam. connectors for peripheral devices. SATA hard drive with a rubber gasket C. DNS E.D QUESTION NO: 323 Which of the following BEST describes what a VPN is? A.www.actualtests. NetBEUI Answer: B. DHCP C. Once a portable computer is inserted in a docking station it behaves like a desktop computer. Solid state hard drive D. PATA hard drive B. A testing protocol to verify the strength of a security infrastructure using mock intrusion attacks.

D. A networking protocol used for the propagation of virus data to ensure anti-virus is up to date. Create a utilities partition on the hard disk prior to OS install. Nothing else should be plugged into the UPS under a user's desk. D. PCIe C.actualtests. Answer: C QUESTION NO: 324 When performing a Windows installation on a computer that has its hard drives connected to a new SATA card. Portable Heater E. AGP "Pass Any Exam. QUESTION NO: 326 Which of the following slot types has the GREATEST peak bandwidth? A. which of the following must be performed for the installation to be successful? A. Vacuum Cleaner F. Use the Windows XP Professional for SATA card support feature when installing Windows. ISA B.www. Laptop AC Adapter D. A. B. Press F6 when prompted to load the additional drivers.com Ac tua lTe sts .CompTIA 220-701: Practice Exam C. the AC adapter of the laptop and the computer. Answer: D QUESTION NO: 325 Which of the following should be plugged into a UPS located at a users desk? (Select THREE). Monitor C.F Explanation: He should plug in the monitor. C. Computer Answer: B. Disable the system BIOS so the SATA card can take boot precedence. A secured line of communication between two points through a public network." .co m 102 . Laser Printer B. Any Time.C.

0 C.co m . Enter System Configuration Utility and select Startup Menu. Edit the config. 802. PCI-X Answer: B QUESTION NO: 327 Which of the following is the proper way to enter the Windows Advanced options menu? A.www. Any Time.com 103 Ac A. Which of the following is this an example of? sts . power cycle the system. Phishing B. Press F8 after POST but before Windows begins to load. Bluetooth 2. D." .CompTIA 220-701: Practice Exam D. Spyware D. It says that they need to login and change their old username. Botnet attack C.11b B. password along with all of their account information.11a Answer: B "Pass Any Exam. Midway through Windows loading.actualtests. 802. QUESTION NO: 328 Answer: A QUESTION NO: 329 Which of the following wireless technologies has a maximum range of 30 feet (9 meters)? A. Trojan tua lTe A client receives an email stating that their online auction has been compromised. B. Answer: B Explanation: To access the advanced startup options in Windows Vista and Windows XP you need to press F8 during the first phase of the boot process.sys file that is located on the root directory. C. Infrared D.

CompTIA 220-701: Practice Exam QUESTION NO: 330 Which of the following I/O devices can be daisy chained together.co Which of the following connectors would plug into a 56K dial-up modem? m 104 . which of the following can the technician use to stop a program from loading at startup? (Select TWO). RJ-45 D. BNC C. From the MMC snap-in C.actualtests. From the start command window D. From Administrator tools in the control panel Answer: C QUESTION NO: 333 In Windows XP.com Ac In a Windows machine. SCSI C. Any Time. which of the following locations can a programs executable file be typed in and launched from? tua lTe sts A. ST . From the system configuration utility B. Serial D. "Pass Any Exam. USB B. Parallel Answer: B QUESTION NO: 331 Answer: A QUESTION NO: 332 A. but has to be terminated at the last device? A." . RJ-11 B.www.

Inform the user that the problem will be escalated to a supervisor for resolution.co m . D.CompTIA 220-701: Practice Exam A. Unplug the power cable. C. D. when the black window opens. Answer: A QUESTION NO: 335 A user reports that they have not heard from the help desk since calling in a problem two days ago. remove the cover. type print lpt1 in the box.D QUESTION NO: 334 A corporate office user reports that they are unable to print to a locally connected printer. Net stop Answer: B. Which of the following is the BEST response? A. Answer: D QUESTION NO: 336 Which of the following is the proper technique for cleaning the inside of a desktop computer with a can of compressed air? A. Registry C. Unplug the power cable. Performance Monitor D. Can I redirect your computer to a network printer until a technician can repair the problem? B. Have you removed and replaced the printer drivers already? C." . Leave the unit powered up so that any issues with cleaning can be immediately realized. MSCONFIG E.www. Close existing ticket and open a new trouble ticket for the user. "Pass Any Exam. Any Time. B. Event Viewer B. hold the can upright and spray. Inform the user that there is no record of the prior call. B. I will dispatch a technician as soon as possible but there are a number of jobs ahead of you. type CMD in the run line. Which of the following is the BEST response from the technician? A. remove all the components inside the case and spray each one separately. Select Start.com 105 Ac tua lTe sts . C.actualtests. Inform the user that a technician will be out to resolve their problem shortly.

Memory is defective.actualtests." . C. the BIOS only reports the original memory amount. Memory mismatch.CompTIA 220-701: Practice Exam D. sts QUESTION NO: 338 . Anti-magnetic screwdrivers F. "Pass Any Exam.com 106 Ac A.D Answer: A. D. tua lTe Memory was added to a Windows laptop and upon booting up. Remove the CMOS battery. Which of the following are the MOST likely issues? (Select TWO). Wait until the main battery is exhausted and then remove. Remove the internal main battery. Answer: C QUESTION NO: 337 Which of the following tools can protect a workstation against ESD? (Select TWO). UPS Answer: C. GrounD. Any Time. B. Thermal transfer compound B. remove the cover. Which of the following should the technician do NEXT? A. remove all components. Unplug the power cable. Disconnect all external devices. Anti-static wrist strap D. Memory size needs to be adjusted in Device Manager. A. C. hold the can upside down and spray. Operating system does not recognize the additional memory.co m . D.www. B. Memory brand is different than the computer. Anti-static mat E.fault isolation outlet C. The technician removed the external power adapter and held the power button down for ten seconds but the problem still exists. E.E QUESTION NO: 339 A user reports that their laptop has frozen up and will not shut down or log off.

Any Time.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 340 The fan on a power supply is not working. A.www." .co In which of the following situations would a voltage switch on a power supply need to be changed? m 107 . Answer: A QUESTION NO: 341 Answer: B QUESTION NO: 342 Which of the following stores information for faster access on a CPU? A. Which of the following is the BEST course of action? A. D. Removable storage C. When putting a PC into long-term storage B. B. C. USB "Pass Any Exam. Continue using the power supply until it fails. Replace then entire power supply. Front side bus B. Cache D. Verify the voltage powering the fan. When troubleshooting power issues D. When traveling to other countries C.com Ac tua lTe sts A.actualtests. RAM Answer: C QUESTION NO: 343 Which of the following adapter cards should be installed so a PC can use RAID? (Select TWO). Replace the fan. When installing more powerful components .

D. Small wires impact and squeeze ink from a ribbon.D QUESTION NO: 344 Which of the following BEST describes how a thermal transfer printer works? A. Toner sticks to photoconductive areas on a drum. Small wires strike and transfer ink from a ribbon. Any Time. IEEE 1394 Answer: B. C. Lithium ion cell Answer: A "Pass Any Exam. Switching-mode power supply B. Answer: C Which of the following BEST describes how an impact printer works? A." . Heat from theprinthead transfers an image onto the paper.CompTIA 220-701: Practice Exam B.actualtests. Linear power supply C. Heat from theprinthead boils a water-based ink. SATA C. Toner sticks to photoconductive areas on a drum. SCSI E. D. Nickel cadmium cell D. Heat from theprinthead melts the ink onto the paper.com Ac tua lTe sts QUESTION NO: 345 . C. B. Heat from theprinthead boils a water-based ink.www. B. Serial D. Answer: B QUESTION NO: 346 Which of the following is the MOST likely power source for a desktop computer? A.co m 108 .

ODBC B. 52x Answer: D QUESTION NO: 348 Which of the following hardware features controls power management? A. 24x B.CompTIA 220-701: Practice Exam QUESTION NO: 347 Which of the following is the maximum speed at which a standard CD. Although the technician has immediately responded to the dispatch. Any Time. you need to use ACPI standard. SODIMM D.ROM can be read? A. Which of the following bus slots will a laptop MOST likely have available to support a new NIC? A. IRQ D." .co m .actualtests.com 109 Ac tua lTe Explanation: : To define power management in laptop computers. sts . ACPI C. AGP C. 48x D. PCMCIA Answer: D QUESTION NO: 350 A technician arrives to resolve a customer issue. 32x C. It was introduced in 1996 and is an extension of the system BIOS. the technician finds the customer extremely angry that it has taken "Pass Any Exam. IMAPI Answer: B QUESTION NO: 349 A user wants to add an additional network connection to their laptop.www. SATA B.

Which of the following is the MOST likely cause for the problem? A.com Ac tua A. document the situation and inform the manager that the customer was not happy with the response time." . Document the issue including findings. C. but now they are unable to see the network at all. Which of the following should be the technicians NEXT troubleshooting step? . to ensure that the keyboard is still functioning. Focus on completing the task in an expedited manner. Which of the following is the BEST course of action for the technician to take to resolve the issue? A. document the situation and inform management that thecustomers behavior was undesirable. D. C. B. lTe sts A technician has replaced a failed keyboard that was full of debris. The technician then explained to the customer the importance of keeping a clean area around their computer. Empathize with the customer then focus on completing the task in an expedited manner. Ask another technician to verify that the findings are correct. Follow up with the customer at a later date. They were able to connect without a problem the day before. D. The wireless network is not properly configured. The wireless network card has been disabled by the hardware switch. Empathize with thecustomers urgency and explain that there have been problems with the call tracking system for weeks. Contact the dispatch team immediately and request to speak to a manager to determine the breakdown in response time.www.actualtests.CompTIA 220-701: Practice Exam over four hours for a response. MAC filtering is preventing the computer from connecting to the network. Upon closure. Answer: B "Pass Any Exam. B. Any Time.co m 110 .11a to 802. Report the incident to thecustomers manager. Upon closure. actions taken and the outcome. Recent provider upgrades have changed the wireless specification from 802.11n. Make sure the customer is aware that the current service level agreement allows for an eight hour response. Answer: A QUESTION NO: 351 Answer: B QUESTION NO: 352 An end user states that they are unable to connect to their home wireless network from their laptop. B. C. D.

The printer address has changed and the customer needs to remap their printer. D. C.com Ac tua lTe A. It prevents voltage from shorting out the CPU. B.www. Modem Answer: B QUESTION NO: 356 Which of the following is a private IP address and will not be routable on the Internet? "Pass Any Exam. the customer asks what the tube of paste that came with the CPU is used for. C." . Since returning the customer is only able to print to the black and white printer. It keeps the new CPU from falling out of the socket. The print spooler service needs to be restarted on the client computer. It prevents theft by covering the values written on the CPU. B. Switch C. The customer was able to print and then left on vacation. Ethernet hub D. Which of the following is the MOST likely cause for the customers issue? A. Any Time. Thecustomers permissions have changed and needs to be an administrator to print color. Which of the following is the correct explanation of the paste? m QUESTION NO: 354 111 .CompTIA 220-701: Practice Exam QUESTION NO: 353 A customer states that they are no longer able to print to their color network printer. Everyone else is able to print to the color printer without a problem.co When installing a new CPU for a customer. sts . Firewall B. It assists in keeping the CPU cool. D. The DHCP service needs to be restarted on the client computer.actualtests. Answer: C Answer: D QUESTION NO: 355 Which of the following devices should be added to a network to support full-duplex communications? A.

com Ac tua lTe Explanation: You should run an incremental backup as this only backs up files that have changed since the last backup and marks the files as backed up by clearing the archive bit.3 B. sts . these files are then marked as archived. Which of the following backup type should be selected? A. The monitor needs to be replaced with a newer model Answer: A QUESTION NO: 359 "Pass Any Exam. Not enough free space on the hard drive C.1.www. Daily Answer: A QUESTION NO: 358 When working on an older machine a technician notices that when the resolution is increased the number of available colors drops to 16-bit from 32-bit.7 D.1. Copy C.co m 112 . A copy backup backs up the selected files and does not mark the files as archived." .23 Answer: B QUESTION NO: 357 A technician wants to configure a tape backup to run every evening that will only archive files that have changed since the last tape was run. A full backup backs up all the files on the disk.16 C.1. Any Time. Graphics card jumpers need to be reconfigured D. Which of the following is the MOST likely cause of this? A.168.1. Limited amount of memory for the display adapter B. Incremental B. 8.9.actualtests. 206.1. Full D. 192.15.CompTIA 220-701: Practice Exam A. 176. The backup should clear the archive bit for each file.

C. C.actualtests. is clocked four times faster than a normal unit. D. D. The technician should ask the customer to repeat the problem several times so they can verify all of the facts. double the number of pins. the technician knows what the solution is. Answer: D QUESTION NO: 360 A dual core CPU has: A.www. C. However. requires memory to be installed four units at a time. two separate processing units. B. Politely tell the customer that the solution is known and that no other symptoms need to be discussed. the customer is not done describing all their symptoms. Answer: C QUESTION NO: 362 SSL technology is used to: "Pass Any Exam.com Ac tua While a customer is describing a problem to a technician. Wait until the customer is finished thenrefer them to a website so they can find the resolution and implement any preventative techniques so the problem does not appear again. has two error correcting and checking units. Which of the following would be the MOST appropriate action of the technician to take? lTe sts . Any Time. has twice the cache of a dual core processor. B. twice the amount of cache. Answer: C QUESTION NO: 361 A." . B. has four integrated processing units. D. Hear what the customer has to say without interrupting if it will not take an excessive amount of time.CompTIA 220-701: Practice Exam The term quad core implies that a CPU: A.co m 113 .

provide remote assistance to users. Unplug the laptop Answer: A QUESTION NO: 365 A user states that when using a tablet PC the mouse icon does not move to the exact location when pointing to the screen.CompTIA 220-701: Practice Exam A. Replace the mouse. The printer must be repaired immediately as it is in production and cannot be taken down for a long period of time. C. B. Any Time. secure communications with websites. The laser will be hot. A wrist strap B. prevent unauthorized login attempts. Calibrate the touch screen. Which of the following safety precautions must the technician be aware of before repairing the printer? A. B. D. Answer: C QUESTION NO: 363 A technician is observing a laser jet printer that is jamming. The print fuser will be hot. encrypt the contents of a hard disk.www. Nonmetallic tools C. Which of the following would BEST resolve this issue? A. C.actualtests." . The print spooler can catch any loose clothing. The ink carriage might move. Reinstall the mouse drivers. Replace the touch screen. A UPS D. "Pass Any Exam. Answer: B QUESTION NO: 364 Which of the following BEST prevents electrostatic discharge when working on a laptop? A. B.co m 114 .com Ac tua lTe sts . D. C. D.

Email the users about the update. Install the update without notice. State that the update has no relationship to the new issue and continue implementing a solution. Ask the user about where information on that update was released. C. telnet D.www. Any Time.actualtests. Which of the following is the BEST way to respond the customer? A. Which of the following would be the BEST way to communicate the mandatory update to the users? A. msconfig lTe sts Which of the following command line tools would be BEST to use if a technician wants to see if a printer is on the network? .co m Answer: C 115 . B. Disregard the statement and continue to resolve the new issue. QUESTION NO: 367 Answer: B QUESTION NO: 368 A mandatory update is going to be released to the users on the network that will reboot the workstations during lunch hours. Stop the mandatory update. C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 366 A customer is talking to the technician about an update that occurred a while back and has no relationship to the problem at hand. ping C. ipconfig B. Post notices around the building. Answer: C "Pass Any Exam. D." . Wait until the customer completes their statement andexplain how to resolve the new issue. D. B.com Ac tua A.

Display Settings>Advanced Settings D. Control Panel>Services C. Any Time. Remove any incompatible hardware. B. . Ask the customer for permission before answering the call.co m When attempting to boot-up. Install Windows Updates. Step outside and answer the call. a PC displays MISSING NTLDR.com 116 Ac tua QUESTION NO: 371 lTe Answer: C sts A." . Which of the following is the BEST course of action? A.www. Control Panel>Configuring Desktop B. C.CompTIA 220-701: Practice Exam QUESTION NO: 369 A technician is on a service call and notices that a friend is calling. Backup registry file C. Export registry file B. Ignore the call and call back afterwards. Answer: B QUESTION NO: 370 Where can a technician configure multiple monitor displays in Windows Vista? A. D. D. C. Which of the following is the FIRST procedure that a technician should carryout to correct this error? . Answer the call and then resume work.actualtests. Disable plug and play in the BIOS. Display Settings>Resolution Answer: C QUESTION NO: 372 Using regedit. how can the registry backup before changes are made? A. Clear any removable disks from all drives and start-up PC. Save registry file "Pass Any Exam. B.

which of the following locations would provide access to adjust the input levels? . 9-pinD. Install a Bluetooth USB adapter. Which of the following would be the BEST method? A.www.11g network connectivity to a laptop. Any Time.actualtests. C. Update the firmware in LAN adapter. Start>Settings>Control Panel>Sounds and Audio Devices>Audio B. 6-pin Mini-DIN Answer: A "Pass Any Exam. 15-pin D. shell E. QUESTION NO: 374 Answer: A QUESTION NO: 375 Which of the following is the MOST common form of a serial port? A.CompTIA 220-701: Practice Exam D.com Ac tua A. Start>Settings>Control Panel>Speech D." . D. Activate infrared ports in the BIOS.co m Answer: B 117 . Import registry file Answer: A QUESTION NO: 373 A technician needs to add 802. Start>Settings>Control Panel>System>Hardware C. Install a wireless PCMCIA card. Start>Settings>Control Panel>Sounds and Audio Devices>Sounds lTe sts To record audio using a microphone attached to a computer running Windows XP.shell B. B. RJ-45 C.

Logon phase B. Network . SDRAM Answer: D QUESTION NO: 377 Which of the following is the NEXT phase after POST? A. One of the memory modules has 168 pins.co m An end user reports that anytime they try to print locally. Workstation D. DDR RAM D. The user does not have the correct printer driver. Which of the following services is MOST likely causing the issue? . nothing happens. SODIMM B. Kernel loading phase Answer: C QUESTION NO: 379 An end user that travels between multiple offices reports that they are having trouble printing a report to a USB connected printer." . Any Time. Which of the following is the memory type? A. RIMM C. Which of the following is the MOST likely cause of the problem? A. Task Scheduler C.CompTIA 220-701: Practice Exam QUESTION NO: 376 A technician needs to identify the type of memory in use by a computer. Boot loader phase D.www. Print Spooler B.bat C. "Pass Any Exam.com 118 Ac tua QUESTION NO: 378 lTe Answer: A sts A. Autoexec.actualtests.

B. Install the support tools from the Windows XP CD. The operating system is corrupt. B. The hard disk drive has failed. Run theipconfig /all command. The report is not formatted to use USB. The monitor has failed.exe. tua lTe A technician is trying to determine the DNS server address being used by a Windows XP workstation. Answer: A QUESTION NO: 380 An end user reports that they hear a clicking noise that becomes more frequent when they save files. The user does not have the correct network drivers. System fan is rubbing against the fans housing Answer: C Answer: A QUESTION NO: 382 A user reports their PC beeps when it is turned on. There is no display on the monitor and the PC shuts off following the beep. Which of the following should the technician do? sts QUESTION NO: 381 . Error correcting memory making data adjustments C.CompTIA 220-701: Practice Exam B. C. "Pass Any Exam. D. C. Any Time." .co m 119 .actualtests. Power supply warming or cooling B.www. Which of the following is the MOST likely cause of the noise? A. Run theipconfig /registerdns command.com Ac A. The technician runs winipcfg from the command line but receive an error that this is not a recognized command. Which of the following is the MOST likely problem? A. The CPU has dislodged from its socket. D. The printers USB port is not compatible. Hard drive is failing D. Modify the path variable to include the location of winipcfg. C. D.

Any Time." . Use a low level format. but either device will function if the other is disconnected. Repartition the hard drive. Use the format command. MAC filtering C. ISDN B. Answer: B QUESTION NO: 386 "Pass Any Exam. Sometimes either or both devices fail to function. B. Upgrade the power supply. C. B.actualtests. Safe Mode sts Which of the following can limit specific devices from being able to connect to a small office home office (SOHO) network? . Install additional ribbon cables.com 120 Ac tua lTe A. D. enable one of the new devices in each profile. Which of the following is a BEST practice to ensure that the companys data is protected? A. Use thefdisk command.www. Create two hardware profiles.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 383 A user reports a problem with their PC after a technician installed a second hard drive and an additional CD. D. Answer: D QUESTION NO: 384 Answer: B QUESTION NO: 385 A technician has been asked to assist with the disposal and recycling of the old computers. C. Which of the following should the technician do? A. DNS D.co m .ROM drive. Upgrade the device drivers for both components.

the technician verifies that the hard drive is being correctly recognized by the BIOS. Installing the newest memory available D. Installing more memory of the same type and speed C.CompTIA 220-701: Practice Exam Which of the following is the default installation folder for user installed programs in 32-bit Windows XP Professional? A. Program Files B. The user has placed a non-bootable floppy diskette into the diskette drive.com Ac tua A user reports that their computer will not boot and is displaying a non-system disk error message. The BIOS must be set to auto-detect the hard drive. DDR2 RAM "Pass Any Exam. While troubleshooting. Documents and Settings D. Which of the following is the MOST likely cause of the error? lTe QUESTION NO: 388 sts Answer: B . Installing the fastest memory available B. Dual independent bus architecture B. Installing same memory type but at a slower rate of speed A. Answer: B QUESTION NO: 389 Which of the following technologies allows a single processor to handle two sets of processing instructions at the same time? A. Windows C. The hard drive jumpers are configured incorrectly. Root Answer: A QUESTION NO: 387 Which of the following will give the BEST results when adding additional memory modules? A." .www. C. Any Time. B.co m 121 . The hard drive has failed. D.actualtests.

Coaxial D.co m Answer: C 122 . Fiber optic C. IEEE 1394 D. MMX technology Answer: C QUESTION NO: 390 Which of the following cable types is MOST commonly used to support dial-up networking? A.actualtests. Coaxial Answer: A QUESTION NO: 393 "Pass Any Exam.www." . Hyperthreading D. IEEE 1394 C.pair copper wire B. TwisteD. TwisteD. UTP sts Which of the following cable types is MOST commonly used for a LAN within a building? .CompTIA 220-701: Practice Exam C. Fiber optic B. Coaxial QUESTION NO: 391 Answer: D QUESTION NO: 392 Which of the following cable types has an RJ-45 connector? A.pair copper wire D. IEEE 1394 C. Fiber optic B. Any Time.com Ac tua lTe A.

actualtests. Once a portable computer is inserted in a docking station it behaves like a desktop computer. Docking station B. Dual channel B.CompTIA 220-701: Practice Exam Which of the following connectors is MOST commonly used to support dial-up networking? A. Any Time. TCP/IP "Pass Any Exam. ISA slot D. QUESTION NO: 396 Which of the following protocols is used to create a personal area network (PAN)? A. It provides slots for expansion cards. ECC D.com 123 Ac tua lTe sts . Non-ECC C. Express bus C. RJ-11 Answer: D QUESTION NO: 394 Which of the following memory types is able to correct memory errors? A. SC D. connectors for peripheral devices. Hyperthreading Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently.co m ." . Non-parity Answer: C QUESTION NO: 395 Which of the following is used to add expansion capabilities and additional ports to a laptop? A. LC C. and bays for storage devices. RJ-45 B.www.

co m 124 . 802. B. Data encryption would be less secure over wireless connections. D. On top of a component D." . In the socket of a component C. On the outside of a heat sink B.actualtests. The access point would now transmit on only one channel. Dual Inline Package (DIP) B. Hyperthreading D. A user would need to manually type the SSID to connect. Answer: A "Pass Any Exam.11n D.com Ac tua lTe sts QUESTION NO: 398 . Between a component and a heat sink Answer: D QUESTION NO: 399 Which of the following should the technician expect when disabling SSID broadcast? A. Data encryption would be more secure over wireless connections. L2 cache C. Bluetooth Answer: D QUESTION NO: 397 Which of the following features allows a single CPU to be reported to the operating system as two CPUs? A.CompTIA 220-701: Practice Exam B. 64-bit Answer: C Which of the following locations BEST describes the correct placement of thermal compound? A.11a C.www. C. 802. Any Time.

CompTIA 220-701: Practice Exam QUESTION NO: 400 Which of the following is the BEST reason to use an upgrade over a clean install in Windows XP? A. Any Time. 255. Windows Multi-user Interface Pack Answer: C QUESTION NO: 402 Which of the following below is a valid default subnet mask for a Class A network? A.0. Applications need to be reinstalled with an upgrade D.255.com 125 Ac tua lTe sts .255. 255.0. Which of the following troubleshooting techniques should be used NEXT to help the technician establish a theory of probable cause for the users new computer problem? "Pass Any Exam. 255.255.actualtests.0 D. QUESTION NO: 403 A user reports that their USB device has stopped working.1 C.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255." . 255.www.0.0. Upgrade formats the drive B.0.0. Upgrade retains user settings C. Windows Language Wizard B. Windows Multilingual Interface Pack D.255.co m .0 B.255. Clean install formats the drive Answer: B QUESTION NO: 401 Which of the following must be configured to allow full viewing of all menus and dialog boxes for multiple languages in Windows XP? A. Windows Multiple Language Keyboard Pack C.

mp3 at the end of mpeg layer 3 file names in Windows XP? A. aero glass.www. D. D.com 126 Ac A." . Any Time. BIOS B. Windows Explorer>Tools>Folder Options>View tab>Check Hide protected operating system files Answer: A QUESTION NO: 405 Answer: C QUESTION NO: 406 In which of the following does the level 1 (L1) cache reside? A. C. floating bars. C. B. seeing windows. Answer: A QUESTION NO: 404 Which of the following should the technician use to display .co m . B. Determine if any other users are affected by the problem. RAM C. tua In Windows Vista Ultimate.CompTIA 220-701: Practice Exam A. three-dimensional viewer. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide protected operating system files C.actualtests. Determine if changes have been made that could have caused the problem. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide extensions for known file types B. CPU "Pass Any Exam. Determine how long before the user is due for an upgraded system. Windows Explorer>Tools>Folder Options>View tab>Select Show hidden files and folders D. a user has the ability to customize translucent windows called: lTe sts . RAID D. Determine how long the user has had the problem.

Establish a plan of action to resolve the problem." .www. Establish a theory of probable cause. Daily C. C. Support different resolutions D. Perform a backup before making any changes. The technician has validated the problem and suspects that the application needs to be reinstalled. findings and solutions. Which of the following is the NEXT step that the technician should take? A. The user has asked that a full backup be run every day.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 407 Which of the following are reasons a user will utilize an external display with a laptop? (Select TWO). D. Any Time. Differential D. Which of the following types of backup should the technician select? .co m 127 . Higher response time B.actualtests. Incremental B. Limited bandwidth Answer: B. Answer: C "Pass Any Exam. Document all issues. Limited display size C.C QUESTION NO: 408 Answer: D QUESTION NO: 409 A user in a SOHO is having problems with a software application. A. B. Normal lTe sts A technician is asked to setup a scheduled daily backup of a specific computer using the built-in backup utility in Windows XP. To support active desktop E.com Ac tua A.

C. The technician wants to check the DirectX version installed on the PC to ensure that it is the most current.actualtests. regedit B. Any Time. Develop a plan to get the drive replaced. Call their manager and report the status of the issue. D.com Ac tua lTe sts . Answer: D QUESTION NO: 411 A technician has just replaced a users defective CD. Run a full system backup. B. you need to use the DxDiag utility (DirectX Diagnostics). Document their findings and the actions taken. Which of the following should the technician do NEXT? A.www. dxdiag Answer: D Explanation: To test the DirectX functionality. Call their manager and report the status of the issue. B. Which of the following should the technician do NEXT? A. ipconfig C.CompTIA 220-701: Practice Exam QUESTION NO: 410 A technician has been troubleshooting a users problem with their CD. Which of the following utilities should the technician run? A. D. Further troubleshoot the defective drive to determine if the problem is covered by the warranty. Question the user and make sure that they have not made any changes to their system recently. Answer: B QUESTION NO: 412 A home user reports they have purchased a new video game for their PC but have trouble running it.co m 128 .ROM drive and tested that everything is working properly. C.ROM drive and has tested and found that the drive is defective." . Run a backup of the system. msconfig D. "Pass Any Exam. A technician arrives and ensures that the users hardware and video card meet the minimum requirements of the game.

actualtests.com 129 Ac tua lTe sts . B. Answer: A QUESTION NO: 416 A technician goes to a client site where there are some language barrier issues. Ntldr C. 1. Which of the following is the BEST approach to tell the customer what is going on? A.DLL or the Hardware Abstraction Layer is responsible for the communication between the hardware and the operating system.co m . Use the proper acronyms.exe B." . Any Time. Hal.www.dll Answer: D Explanation: The HAL.CompTIA 220-701: Practice Exam QUESTION NO: 413 Which of the following is the default page file size for Windows XP? A.sys D. The size equal to the physical memory B. 4095MB C. Smss. C. Use technical jargon. D. Ntbootdd. Which of the following is the BEST method to overcome the issues at hand? "Pass Any Exam. 2MB Answer: C QUESTION NO: 414 Which of the following boot process files communicates hardware changes to the Windows XP operating system? A. QUESTION NO: 415 A technician is informing a customer about the finding of any specific computer problem. Use email so that everything is in writing.5 times the physical memory D. Use non-technical terms.

9 port? A. RS-422 B.co m .CompTIA 220-701: Practice Exam A. Any Time.com 130 Ac tua A technician is working on a computer with periodic shutdown problems. Power supply to the room is not great enough for both the copy machine and the computer. D. Contact the customers and inform them of the change in schedule and give an appropriate time frame to make the service calls. Improper ventilation from dust buildup inside the computer. Which of the following is MOST likely causing the shutdown issues? lTe sts . Electromagnetic interference due to the copy machine in the room. Answer: C QUESTION NO: 419 Which of the following input/output protocols is commonly associated with the DB. Power supply on the computer is going bad. C. explain the reasoning to the client. D. RS-232 "Pass Any Exam. C.www. continue on with the rest of the day as scheduled and then try to fit in the skipped customer at the end of the day.actualtests. and make the repairs as quick as possible to try to catch up on the schedule. Skip the first appointment. Ask to get an interpreter to assist in the language barrier. Answer: C QUESTION NO: 417 A technician is late getting to a service call first thing in the morning. Restate the issues to the customer for validation. Call the customers scheduled that day and reschedule all the appointments to different days. B. B. Which of the following is the BEST course of action to take care of the appointments during that day? A. It has been in service for four years and is located in a copier room. Go to the first scheduled appointment late. C. Answer: C QUESTION NO: 418 A. D." . Get a language to language conversion dictionary to help understand what is being said. Inform the client the service must be rescheduled with a different technician. B.

D.actualtests.D. QUESTION NO: 421 How many pins does a VGA Connector have? A. Use WPA encryption. Answer: A. Disable SSID broadcast. 40 Answer: B QUESTION NO: 422 Which of the following are the BEST options to secure a Wi-Fi network? (Select THREE). C. E. B. Disable WEP. Use a TPM Chip.G "Pass Any Exam. Use a MAC filtering. More horsepower will be provided. B. 25 D. 9 B. More devices can be powered at one time. Enable DHCP." . D. IEEE 1284 D. Greater duration of power availability. C. F. 15 C.co m Answer: B 131 .CompTIA 220-701: Practice Exam C. Enable Volume Shadow Copy.com Ac tua lTe sts . IEEE 1394 Answer: B QUESTION NO: 420 Which of the following will be true of the battery with 9 cells instead of 6 cells? A. G. Any Time. A. Higher electricity measured in volts.www.

actualtests. Which of the following provides the BEST solution? . 16-bit card B. 32-bit card C.5Mbps. 2. 450Mbps C.0 data rates? A. Answer: C QUESTION NO: 424 Which of the following speeds are the USB 2. 400Mbps Answer: A QUESTION NO: 426 Which of the following is the main difference between a worm and a virus? A. B.www. 2. 1." . C. C. 480Mbps B.co m A technician is asked to add a PCMCIA bus card to a laptop that will allow the laptop high-speed wireless capability. D. Add a USB hub to each computer. A worm self-replicates. A worm requires user interaction. B. Add an infrared connection to all computers. 12Mbps.CompTIA 220-701: Practice Exam QUESTION NO: 423 A technician must come up with a solution to control multiple computers with a single monitor. 1. Any Time.5Mbps. Which of the following is the BEST solution? A. A virus does not require user interaction. 128-bit card D. 20Mbps. 16Mbps.com 132 Ac tua QUESTION NO: 425 lTe Answer: B sts A. Add a KVM switch to thetechnicians computer. 256-bit card . 360Mbps D. "Pass Any Exam. 10Mbps.0Mbps. Add a Bluetooth connection to all computers.0Mbps.

and go to the next service call. D. Which of the following is the BEST resolution for the issue? sts . Try to hurry at the first appointment to make it to the second appointment in a timely manner. Call the second customer.actualtests. Make the first appointment and then. Answer: C QUESTION NO: 427 A technician scheduled two customer service appointments at the same time without realizing. and reschedule. apologize. Which of the following would be the BEST way to handle the situation? A. Any Time. Call the next service call. Run some preliminary diagnostics tests to narrow the scope of the noise and then ask the customer about any changes made to the system. Go to the second appointment because it is listed as priority and then reschedule the first.CompTIA 220-701: Practice Exam D. Answer: B QUESTION NO: 428 Answer: B QUESTION NO: 429 A customer states that the computer is making a loud noise." . Stay on the current service call and arrive late on the next service call. after completion. Which of the following should the technician do FIRST upon arrival at the customer site? A. apologize. Ask the customer detailed questions to narrow down the problem then restate the problem back to the customer to verify.co m . B. C. "Pass Any Exam. D. and reschedule. this is going to make the technician late for the next service call appointment. Ask the customer closed ended questions to help narrow the symptoms down and help the customer feel at ease with the technical jargon. A virus self-replicates. Leave the current service call to make the next service call. B. Rush to finish the job.com 133 Ac tua A. lTe A service call is taking longer than expected for a technician. call the second customer and explain you are running late. B. C.www. C.

RJ-45 C. Call another technician who has worked with this customer in the past and inquire about any prior issues.actualtests. ST lTe Which of the following connectors are used on the end of a fiber cable? sts . B. Windows Defender B.www.co m 134 . Tell the customer that the operating system is corrupted and must be reinstalled. Explain that the issue can not be resolved because the technician does not understand the language. Windows Narrator "Pass Any Exam. RJ-11 B. Which of the following applications can be used? A. Any Time. Change the language and complete the service call. C. Answer: C QUESTION NO: 430 A technician is at a service call and notices that the language on the workstation is different that the technicians native language. Windows Sidebar D.com Ac tua A. Ask the customer if the technician can change the language. The current language on the workstation is the customers native language. D. BNC D. Answer: B QUESTION NO: 431 Answer: D QUESTION NO: 432 A workstation is running slow on certain applications during the day. Which of the following options should the technician do NEXT? A.CompTIA 220-701: Practice Exam D." . Windows Media Center C. A technician wants to display the CPU meter on the desktop at all times on a Windows Vista workstation to narrow down the time.

Windows XP Professional B." .CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 433 Which of the following operating systems has a default application installed to monitor the CPU meter on the desktop? A. Windows 2000 Professional Answer: B QUESTION NO: 434 Which of the following operating systems comes with a default application to record TV using a remote? A. WindowsVista Business D. Pointing stick failure B. Which of the following is the MOST likely cause? A. Windows XPMedia Center D.www.com Ac QUESTION NO: 435 tua lTe sts . WindowsVista Ultimate C. Windows Vista Home Premium C. Hard drive failure C. Windows XP Professional Answer: B A user states that the mouse is acting erratically and moving to the right top hand corner all by itself on the laptop. Memory failure D. Any Time.co m 135 . LCD failure Answer: A QUESTION NO: 436 "Pass Any Exam.actualtests. Windows Vista Home Basic B.

www. Any Time. Answer: D QUESTION NO: 437 Windows Vista applications that run in the sidebar are know as: A. Aero Display Manager Answer: C QUESTION NO: 439 A user reports that Monday morning one of the ink jet printers in the office has a problem with images smearing on the page. applets. gadgets. a coordinated attack where several machines attempt to overwhelm a remote website with excessive traffic.com Ac tua The feature of Windows Vista that prevents applications from running in privileged mode even when an administrator is logged is which of the following? lTe sts . D. icons. a worm that attacks multiple computers and memorizes each computers keystrokes. C.CompTIA 220-701: Practice Exam When talking about online security a phishing attack is referring to: A. The paper tray was empty this morning so they re-filled the paper tray and checked the ink levels. B. The printer was working fine Friday. C. User Account Control D. Which of the following is MOST likely the issue with the smearing print? "Pass Any Exam. Answer: C QUESTION NO: 438 A." . Sidebar Interface C. hives. Task Manager B. targeted email that is directed at a group of users so that it appears to be from a legitimate source.co m 136 . a person who go through a corporations waste to see if they can use any of the information. D.actualtests. B.

LCD monitor D. a computer must meet which of the following hardware requirements? sts . Replace the video card to confirm diagnosis. 512MB RAM tua lTe In order to install and run Windows Vista with the Aero user interface. "Pass Any Exam. Question the user to determine what has caused the video card to fail. D. Too many pages are being sent to the printer at one time. Key fob C. 800MHz processor B. The printer drivers need to be rolled back to a previous version. B. Biometrics Answer: C QUESTION NO: 441 Answer: B QUESTION NO: 442 A user reports that no picture is appearing on the monitor.co m . Username B. C. C. the technician believes that the computers video card has failed." . Spooler service needs to be restarted. 128MB graphics card C.CompTIA 220-701: Practice Exam A.www. Any Time. Establish an alternative diagnosis. B. Smart cards D. Verify that all other computer components are operating normally. D.com 137 Ac A. Answer: C QUESTION NO: 440 Which of the following authentication technologies provides security to a corporate environment MOST commonly via the PCMCIA interface on a laptop? A. Wrong type of paper is being used for this printer. Which of the following steps should the technician take NEXT? A.actualtests. After speaking with the user and examining the symptoms.

which of the following will BEST fix this issue? . Case fan B. Right-click the applications shortcut and choose Properties. The Compatibility tab within an application shortcuts Properties B. Which of the following is MOST likely the issue? A. D.co m 138 . DOSKEY C. RAM D. Any Time. The Previous Versions tab within an application shortcuts Properties Answer: A QUESTION NO: 444 QUESTION NO: 445 A user has reported that their computer is operating very slowly and that they hear a rather loud clicking sound.EXE D. Processor C.www. CONVERT. Right-click the applications shortcut and choose Compatibility.actualtests." . Enter the Compatibility tab and select Run in 256 colors. Enter the Compatibility tab and select Disable Visual Themes. Select Disable Visual Themes.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 443 Which of the following can be used to help solve certain functionality issues when working with older DOS or Windows applications inside of Windows Vista? A.com Ac Answer: A tua A. C. Right-click the applications shortcut and choose Explore. Select Run in 256 colors. Right-click the applications shortcut and choose Properties. Without changing Windows Vistas system-wide color depth settings. lTe sts A user owns older software that requires 8-bit color depth in order to run properly. B. Hard drive Answer: D "Pass Any Exam.

The technician gets an Access Denied message stating the process is in use every time the technician tries to remove the virus.com 139 Ac A technician is working on a computer that has a virus downloaded on it. Which of the following would get the computer back to the operational state it was before the install? "Pass Any Exam. Last Known Good Configuration C. a computer is getting stop errors.co m A technician is unable to log into a users computer after installing new hardware. Disable Automatic Restart Answer: A QUESTION NO: 449 After installing a program. The technician has uninstalled the program. Which of the following should be used to troubleshoot this error? A. Which of the following Advanced Mode Options should be used to start up the computer? tua QUESTION NO: 448 lTe Answer: C sts A." . Disable Automatic Restart . Last Known Good Configuration D.actualtests. Debugging Mode D. Any Time. Safe Mode B. but the stop errors continue. Telnet D.CompTIA 220-701: Practice Exam QUESTION NO: 446 A customer reports that every time Windows loads a message that one or more services failed to start is displayed.www. Which of the following Advanced Startup options would BEST resolve this issue? . Dxdiag C. Device Manager B. Debugging Mode B. Active Directory Restore Mode C. Event Viewer Answer: D QUESTION NO: 447 A.

actualtests. Debugging Mode B. Cordless phones D. Which of the following would need to be created prior to the installs? A. Resistance and size C. Which of the following would MOST likely cause the connection drops? A. The access point is next to a speaker B. Electrostatic Discharge (ESD) C.4GHz wireless access point that drops connections.com Ac tua lTe sts . Wattage and size B." . Incandescent lighting "Pass Any Exam. Emergency Repair Disk (ERD) D. Any Time.co m 140 . Amperage and size Answer: A QUESTION NO: 452 A technician is called in to repair a 2. Last Known Good Configuration C. Voltages and size D.www.CompTIA 220-701: Practice Exam A. Restore Point B. Safe Mode D. Back up of the data C. USB copy of startup files Answer: A QUESTION NO: 451 Which of the following is important to know when selecting a power supply? A. Systems Restore Answer: D QUESTION NO: 450 A technician wants to be able to bring the system state back to the original condition in case of any conflicts prior to making multiple software installs on a computer.

D. C. Any Time. The fastest cache that resides outside the chip level. When the technician tries to delete the job.11a Answer: A QUESTION NO: 454 Answer: C QUESTION NO: 455 Which of the following BEST describes L1 cache? A.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 453 Which of the following IEEE 802.11n C. After looking at the print queue a technician determines that a print job needs to be deleted to resolve the issue. Chkdsk B. Scandisk sts . it will not delete. B. Which of the following is the MOST likely reason? "Pass Any Exam. 802.11b B. Indexing D. 802. The largest cache that resides outside the chip level.com 141 Ac tua lTe A.11g D. Defrag C.www.co A technician notices that a group of users are continuously searching their computers for the same files. 802.actualtests. The fastest cache that resides at the chip level.11 standards operates at a maximum speed of 11Mbps? A. Which of the following would BEST assist their searches? m . The largest cache that resides at the chip level. 802." . Answer: C QUESTION NO: 456 A user reports that print jobs are not printing.

D. Power cycle the printer. A technician looks at a document and observes that the text appears to be consistent in color across the entire document. D. C. The technician does not have the necessary permissions. The printer is set in draft mode in the printer properties. Run an alignment page. The job must be deleted using theprinters front panel. Wi-Fi C. Gigabit Ethernet B.co m . This printer is not capable of printing such fine details select another type of printer. The user submitted the job as a priority. The printer does not support the font on the document. Which of the following options would BEST help troubleshoot the problem? A. B. Answer: C QUESTION NO: 458 Answer: C QUESTION NO: 459 Which of this following network types is the FASTEST? A. Any Time. tua A user reports that the output from an inkjet printer is missing some of the finer details of the print jobs being sent to it. B. Answer: B QUESTION NO: 457 A user reports that the print jobs from a color inkjet printer appear fuzzy.actualtests. Infrared D. Which of the following is the MOST likely cause of the missing detail? lTe sts ." . Bluetooth "Pass Any Exam. Send a test page to the printer. B.www. Some of the inkjets are clogged in the cartridge. Once a job is submitted to the queue it cannot be removed.com 142 Ac A. C. D. Replace all of the print cartridges. C.CompTIA 220-701: Practice Exam A.

WEP2 withshareD. WPA2 withshareD. Any Time. Notify all users before unplugging the printer. B.11g Answer: A QUESTION NO: 461 Answer: B QUESTION NO: 462 A. Delete all print jobs before replacing the printer. Which of the following is the FIRST step the technician should take? tua lTe sts A.11a D.actualtests.www. 802. WPA withshareD.key authentication D. D." .com Ac A technician must replace a network printer.key authentication B. Save all print jobs. 802. 802. Unplug the network printer and then replace with a new printer.key authentication C. Answer: A QUESTION NO: 463 Which of the following utilities can change the startup programs? "Pass Any Exam.11b C.key authentication . C. replace the printer and then print everything that was saved.11n B.co Which of this following wireless security options is MOST secure? m 143 .CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 460 Which of the following Wi-Fi network types has the HIGHEST transfer speed? A. WEP withshareD. 802.

C.co m 144 .www. The system cannot connect to the network. After installing the hard drive which of the following must the technician do NEXT? A.CompTIA 220-701: Practice Exam A.com Ac tua A.bat. msinfo32 Answer: C QUESTION NO: 464 A user reports that after a stop error appeared the PC started to reboot in a continuous loop.ini C. B. sysedit B. D. msconfig D. convert B. Enter hard drive information manually into the BIOS." . Enter hard drive information manually into the Autoexec. Which of the following is MOST likely the cause of this problem? A. D. B. chkdsk D. Answer: B QUESTION NO: 465 Answer: B QUESTION NO: 466 A technician has been asked to install and configure a hard drive on an older system that does not support autodetect. fdisk C.actualtests. The hard drive is faulty and needs to be replaced. Any Time. Enter hard drive information manually into theNtldr file. C. The system does not have enough free hard drive space.ini file. The automatically restart feature in System Failure option is on. format lTe Which of the following commands will partition a hard disk on a Windows XP computer? sts . boot. Enter hard drive information manually into the Boot. "Pass Any Exam.

APM is off. My Computer>Hardware>Settings D. Any Time. The technician suspects an IRQ conflict. BIOS>Power Menu>S11>Hibernate D.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 467 A technician has been called to correct a problem with erratic performance of an external scanner and internal modem." . D. CMOS battery is dead. Control Panel>Hardware Devices>Settings Answer: B QUESTION NO: 468 How would a technician configure a computer to enable Hibernation? A. Device Manager>Power Options>Check-off the Hibernate box C. Hard drive is faulty.co m . In which of the following can the technician go to review the IRQ settings? A.www. Device Manager>Computer Properties C. C.actualtests. On start up the computer does not seem to boot or display a command prompt and the technician notices a series of beeps. Start>Run>Regedit B. Which of the following is the MOST likely problem? A. B. BIOSis reporting a memory error.com 145 Ac QUESTION NO: 469 tua Answer: A lTe sts . Control Panel>Hardware>Systems>Power Management>Settings A technician has just installed Windows 2000 on a computers clean hard drive. Control Panel>Power Options>Hibernate tab B. Answer: B QUESTION NO: 470 "Pass Any Exam.

The toner cartridge is defective. C. Answer: C QUESTION NO: 471 A technician has replaced a bad power supply in a workstation. Windows Vista Home Basic B. The feed roller is defective. Answer: C QUESTION NO: 473 Which of the following versions of Windows includes Windows Media Center functions? A. Which of the following is the MOST likely cause? A. Power supply is the wrong form factor.CompTIA 220-701: Practice Exam A customer reports that a printer is printing blank pages. The pick-up roller is defective. Power supply wattage is too high. The fuser unit is defective." .actualtests.com Ac tua A technician has replaced a bad power supply in a workstation and now the workstation will not power up when all of the drives are connected.co m 146 . D. Any Time. Power supply wattage is too low. D.www. B. D. Which of the following is the MOST likely cause? lTe QUESTION NO: 472 sts . Windows XP Professional C. C. B. Power supply is the wrong voltage. Powersupplys fan is defective. Which of the following is the solution? A. C. Answer: A A. Window Vista Home Premium "Pass Any Exam. The workstation does not power up properly. B. Powersupplys fan is defective. The workstation will power up if only a single drive is connected. Power supply is the wrong wattage. Power supply is the wrong form factor.

SLI D. UPS B. ECC C.co QUESTION NO: 475 m 147 . Faster response time Answer: B QUESTION NO: 477 "Pass Any Exam.com Ac tua lTe A.actualtests.www." . DDR C. Error detection C. DDR Answer: B Answer: B QUESTION NO: 476 Which of the following is a benefit of having parity on a memory device? A. DLT D. Better cooling D.CompTIA 220-701: Practice Exam D. WindowsVista Business Answer: C QUESTION NO: 474 Which of the following technologies corrects errors in memory devices? A. Lower cost B. SLI B. ECC sts Which of the following technologies is used in memory devices to allow it to operate at twice the normal clock rate? . Any Time.

co m . Any Time. WEP keys B. The use of an SSID cannot limit access even though it is used by all the routers. MAC filtering D. SCSI Answer: D QUESTION NO: 478 Which of the following protocols can create a secure network connection across the Internet? A. FTP D. QUESTION NO: 480 "Pass Any Exam. VPN B.www.com 148 Ac A. Parallel B. IEEE 1394 C. There is no IP filtering or DNS filtering. SMTP Answer: A Answer: C Explanation: To configure a wireless router to limit the access of computers that have access to the wireless router to some devices you need to use MAC filtering.actualtests.0 D. SSID broadcasts C. USB 2.CompTIA 220-701: Practice Exam Which of the following technologies allows a user to connect multiple devices to a single port. WPA keys tua Which of the following technologies allows access to a wireless access point only to those devices that have been registered using a manufacturers unique ID number? lTe QUESTION NO: 479 sts . This method allows access to only computers that have specific MAC addresses." . but requires the last device to use a terminator? A. SNMP C.

AD. Network diagram to prevent damaging any cables "Pass Any Exam.www. Channel number C. IP address range Answer: B QUESTION NO: 481 Which of the following is a type of malware that tracks a users habits and displays targeted advertising or messages? A. Phishing Answer: A QUESTION NO: 482 Answer: A QUESTION NO: 483 Which of the following information can be found on a MSDS? A. EMI D. Worms D. which of the following settings should be changed to prevent interference between the two devices? A. WEP key B. CRT C.CompTIA 220-701: Practice Exam Two wireless access points are located near each other.com Ac A." .actualtests. RFI B. Adware B. SSID broadcast ID D.co m 149 .hoc C. Slipping hazards or dangerous footing concerns B. Any Time. ESD tua Which of the following is a type of interference that can adversely affect wireless communications? lTe sts . Hazardous chemicals or compounds C. High temperature warnings and cautions D.

Voltage or shocks C.www. LCD display Answer: A QUESTION NO: 485 Which of the following should be done FIRST if a printer fails to print very large documents but prints smaller documents without issue? A. RF or wireless interference B. D.actualtests.co m . Which of the following is a primary safety factor when using a soldering iron? A." . Replace communications cable. Add additional memory to the printer. IEEE 1394 port D. C. Static or ESD damage D.com 150 Ac QUESTION NO: 486 tua Answer: C lTe sts . Any Time. Check to the correct type of paper is being used. Flash drive C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 484 When checking Device Manager on a laptop the technician notices an issue with a device labeled Human Interface Device. B. Heat or burns Answer: D QUESTION NO: 487 Which of the following is MOST susceptible to ESD and should be handled with caution to prevent damage? "Pass Any Exam. Touch pad B. Which of the following is MOST likely having an issue? A. Change the toner cartridges.

because it has much lower crosstalk and interference in comparison to copper cables. Fax machine C. Any Time.co m 151 . NIC D. RJ-11 D. UTP C. They can span distances of several kilometers. STP B.www. Scanner D.actualtests.CompTIA 220-701: Practice Exam A." . Memory chip Answer: D QUESTION NO: 488 Which of the following is surrounded by a metallic shield that prevents EMI? A.com Ac tua lTe sts Explanation: Fiber optic network cables can be used over longest possible distances because of their Low loss and high bandwidth properties. Fiber Optic Answer: A QUESTION NO: 489 A technician has connected a cable to an RJ-45 connector on the back of a computer. calendar. Dial-up modem Answer: A QUESTION NO: 490 After upgrading to Vista a user notices a clock. LCD monitor B. Switch B. Which of the following devices is MOST likely connected to the other end of the cable? A. BitLocker "Pass Any Exam. . and several other items on their display. CRT monitor C. which of the following features should they research? A. If they want to add more gadgets.

Defender C. Establish a plan of action to resolve the problem. The system does not have enough RAM installed. Document findings.com Ac tua A." . Heat sink C.www. Sidebar D. Any Time.actualtests. The drive can be used to read data disks but Windows Media Player cannot play back DVD movies from the new drive. and outcomes. B. User Account Control (UAC) Answer: C QUESTION NO: 491 A technician installs a new DVD drive into a users computer. D. Answer: D QUESTION NO: 492 Answer: B QUESTION NO: 493 A technician arrives at a customers location and identifies a problem. Which of the following troubleshooting steps is NEXT? A. Establish a theory of probable cause.CompTIA 220-701: Practice Exam B. D. Power supply D. The sound card is not connected properly. Decoder software needs to be loaded.co m 152 . The drives device driver needs to be updated. Ask the customer what the issue is. B. Case fan B. Which of the following is MOST likely the issue? A. Answer: A "Pass Any Exam. Decreased RAM lTe Which of the following is BEST used to cool down the CPU? sts . C. actions. C.

Test the theory to determine cause. Establish a theory of probable cause. Document findings. Which of the following troubleshooting steps should the technician perform FIRST? m 153 . The keyboard is faulty. sts . The power supply has a loose connection. D. D. Which of the following is causing this to happen? A.www.com Ac tua lTe A. The BIOS need to be updated. Ask the customer questions to identify the problem. Answer: D QUESTION NO: 497 "Pass Any Exam. Verify full system functionality. C. Any Time. actions. mouse movement and the power light is blinking. C. C. and outcomes." . Document findings. Answer: C QUESTION NO: 495 Answer: A QUESTION NO: 496 A customer has returned to the office after lunch and their laptop has become unresponsive to all key strokes. The system is in hibernation mode. D. B.CompTIA 220-701: Practice Exam QUESTION NO: 494 The technician has already narrowed down the problem and developed a plan. Which of the following troubleshooting steps is NEXT? A. Establish a plan of action to resolve the problem and implement a solution. and outcomes.actualtests. actions. B. B. Verify full functionality and implement preventative measures.co A technician arrives at a customers location in response to a call.

Answer: A Answer: D QUESTION NO: 500 On a Windows computer. The technician needs local administrative rights.co m 154 . The technician needs domain administrator rights.com Ac A. D. which of the following shortcuts can lock the computer without logging off the user? (Select TWO). D. A.www. C. C. Print out a test page.heatsinks provide passive cooling." .heatsinks do not.CompTIA 220-701: Practice Exam Which of the following are the main differences between a heatsink and a fan in a computer? A. D. Configure NetBEUI settings. Download the latest drivers from the manufacturer. Windows key + L C. Which of the following is the FIRST step to take to install the printer in their network? lTe QUESTION NO: 499 sts . The operating system is corrupt.heatsinks provide active cooling. Any Time. Which of the following is MOST likely the cause for this problem? A. B. tua A user purchased a TCP/IP laser printer. C. Fans provide active cooling. The technician needs to map the drive. B. Ctrl + alt + L "Pass Any Exam. Answer: A QUESTION NO: 498 A technician is not able to delete a user's profile on a Windows Vista workstation. Fans are applied with thermal compound. Configure the IP settings. Fans provide passive cooling.heatsinks are not. Fans must be directly applied to the cooled component.actualtests. B. Ctrl + alt + delete then lock computer B.

Windows key + Alt + M Answer: A. Windows key + alt + delete E.CompTIA 220-701: Practice Exam D. The function key was not pressed to toggle the video output. Which of the following is the MOST likely explanation? A. D.ROM drive C. the AC adapter for their older laptop quit working. then you can try to toggle the video output function key and plug in an external monitor to the laptop.www. The laptop BIOS was not updated to support external video.B QUESTION NO: 501 When installing the Windows XP operating system using RIS. A hard drive with more than 4MB of free space B. "Pass Any Exam." . Answer: C Explanation: If the display of the laptop is not working. The AC adapter was inserted in the incorrect port. which of the following must be available in the computer? A. Which of the following is the MOST likely cause? A.com Ac tua lTe sts . C. The video cable connecting the monitor is loose. B. QUESTION NO: 503 A user reports that during a business trip to Europe. Any Time.actualtests. A CD. A video card with at least 16MB of VRAM D.co m 155 . The monitor and laptop video cards are incompatible. Detaching and attaching the display unit is not recommended and switching the system off and on will not be of any help. A network card with PXE/DHCP remote boot Answer: D QUESTION NO: 502 A user reports that they have connected an external monitor to their laptop but the monitor is not displaying anything.

PGP D. The adapter was rated for 220-240 Volts. their pointer will randomly move about the screen or highlight words.com Ac tua A.www. Adjust the refresh rate of the display to 72 Hertz. A Remote Desktop session has been established on laptop. D. Which of the following will correct this problem? A. lTe A user reports that when they are typing. C. Which of the following is the MOST likely cause of the problem? sts QUESTION NO: 505 .CompTIA 220-701: Practice Exam B. B. Any Time. C. CHAP II Answer: B "Pass Any Exam. C." .co Answer: C m 156 . Answer: D QUESTION NO: 504 A user reports that when they attach an external monitor to their laptop. Change the display resolution to a lower setting.actualtests. D. The adapter was rated at 50-60 Hertz. Toggle the function key for the video display. The sensitivity of the touch pad is too high. instead of seeing their desktop they only see their background graphic. D. The mouse pointer software is corrupt. The adapter was rated for 110-120 Volts. The laptop is near a source of EMF interference. EFS C. Uncheck Extend my Windows Desktop in the Display Properties. IPSec B. B. Answer: A QUESTION NO: 506 Which of the following encryption methods is used for files and folders in Windows XP Pro? A.

D. Run the defrag command on the system. B. Install system patches. Format the drive. .www. Store the drive next to a magnet for one hour.CompTIA 220-701: Practice Exam QUESTION NO: 507 When disposing of old hard drives. C. Remove the control circuit board from the drive.co m Which of the following will improve the functionality of the OS immediately following a new installation? . Answer: C QUESTION NO: 510 A technician has received a new PC directly from the manufacturer. After completing the initial configuration. Install network monitoring software and perform a trace. Setup user profiles. "Pass Any Exam. Install anti-virus software. Any Time. Which of the following steps would shorten the startup time? A.com 157 Ac tua QUESTION NO: 509 lTe Answer: D sts A.actualtests. Configure biometric authentication. Answer: B QUESTION NO: 508 Which of the following should be performed FIRST before accessing the Internet? A. C. B. which of the following MOST reliably prevents all data from being stolen? A. C. D. Physically destroy the disk platters. Run a full anti-virus scan. Perform a disk defragmentation. they notice the system takes a long time to display the desktop." . Encrypt all local data files. B. D.

Create a restore point. Boot the computer in Safe Mode. They have had problems installing this application in the past. D. Defragment the hard drive. Launch the File and Transfer Wizard. After initial troubleshooting. Answer: A.actualtests. Read the application release notes. Call the department management to document the issue. Any Time. C. The laptop battery is defective and needs to be replaced.www. Remove unneeded startup applications. The customer reports they cannot power on their laptop while the laptop is in the docking station even though the docking station power light is on. The laptop has an electrical short in the power supply. lTe sts . "Pass Any Exam. The customer can power up the laptop when using the power cord without the docking station. D. The laptop power cord is being used instead of the docking station power cord. B. Run thechkdsk /f command on the system. Which of the following is MOST likely causing this? A. Which of the following steps should the technician take prior to installing the application? (Select TWO). C. The customer is using the laptop power button instead of the docking station power button. Decrease the size of the paging file. E. they called the OEM and identify the problem. D. Answer: C QUESTION NO: 512 A.CompTIA 220-701: Practice Exam B. Which of the following should the technician do FIRST after the problem is resolved? A.co m .com 158 Ac tua A customer calls a technician to request assistance in installing a new accounting application." . B. C.B QUESTION NO: 513 A technician is troubleshooting a computer error. Answer: D QUESTION NO: 511 A customer has purchased a laptop with a docking station.

com Ac tua lTe sts . It runs slower than the processor speed. Class B C. C. Assigns IP address to the workstation B.CompTIA 220-701: Practice Exam B. D. Any Time. Class A B. B. Answer: B QUESTION NO: 514 The IP address: 192. It runs at processor speed. Class D Answer: C QUESTION NO: 515 Which of the following is true of L1 cache? A. Monitors sessions between two hosts C. It runs at half the processor speed. Provides a logical connection between a workstation and the network infrastructure D. Answer: B QUESTION NO: 516 Which of the following is a function of a NIC? A.co m 159 .actualtests.10 is an example of which of the following address classes? A. Post the solution on an online tech forum. Document the issue and the applied solution.www. Class C D. C. Describe the issue at the next staff meeting. Provides a physical connection between a workstation and the network infrastructure Answer: D QUESTION NO: 517 "Pass Any Exam.0. It runs faster than the processor speed.168." . D.

com Ac tua A technician needs to provide a customer with a new computer running Windows Vista. C. From Windows Explorer.www. copy the users profile from the old system to the new system. A hub directs traffic between locally attached computers. DLC E.E QUESTION NO: 518 Which of the following is true of a hub versus a switch? A. B. A. C. Answer: A QUESTION NO: 520 A technician has determined that a CRT monitor is not working correctly and that it will be replaced. Useregedit to export the user data to the new system. B. Hubs are limited to a bandwidth of 4Mbps.co m 160 . Use the USMT to export the data from the old system. A hub broadcasts all traffic to all ports. The customer has required all personal information be migrated to the new computer including favorites. NetBIOS C. SPX B. In the advanced settings of system properties go to the user profile settings and copy the customers profile to the new system.CompTIA 220-701: Practice Exam Which of the following protocols are routable? (Select TWO). cached website credentials and desktop preferences. D. and import it to the new system." . Which of the following should they do NEXT? "Pass Any Exam. TCP D. A. Which of the following can the technician do to ensure all settings are moved to the new computer? lTe QUESTION NO: 519 sts Answer: B . Hubs only support TCP/IP protocols. Any Time.actualtests. D. IP Answer: C.

Update the drivers for the video card. Dispose of the monitor according to applicable environmental regulations. The laptop is not receiving enough power from the battery so the battery should be replaced. The laptop is not receiving enough power from the battery so a second battery should be installed. the technician notices files that pertain to other employees. Format the hard drive and reinstall the OS. they can connect to the network. The laptops NIC needs updated drivers. Disassemble the monitor to prepare disposal of parts independently. While preparing the files for the disc burning. B. D. C.actualtests. B. Answer: B QUESTION NO: 521 A user has an issue with phantom cursor movements on their laptop where the pointer suddenly jumps across the screen when using the built-in touchpad. Answer: A QUESTION NO: 522 A. Which of the following should the technician do? "Pass Any Exam. The power management settings on their laptop are set to disable the internal NIC. Update the drivers for the touchpad. C." . Discharge the CRT prior to disposal.www. Any Time. D.CompTIA 220-701: Practice Exam A. The technician copies the files to a portable hard drive and then goes back to their office to burn the disc. Dispose of the monitor in the trash. Answer: C QUESTION NO: 523 A technician is asked by someone from the HR department to burn some data to a DVD since they have the only available DVD burner. C. B. Which of the following is the BEST option to solve this issue? A. Lower the pointer speed in the Mouse Control Panel applet. If they connect the AC adapter. Which of the following is the MOST likely cause? lTe sts . D.co m .com 161 Ac tua A user is unable to connect to the network via Ethernet while using their laptop on battery power.

Provide copies of the files to the people named on them. Follow thecompanys established guidelines to reset passwords. Carry it with the screen closest to your body. Answer: A QUESTION NO: 524 A technician is visiting a users desk to work on a computer issue. B. C. Carry it by holding it upside down by the base.com Ac tua lTe sts . D. Create a new account for the user. C. D. The user is quite messy and has a lot of paper strewn about. D. Tell the user that they will return later in the day once they have cleaned their desk. Report the issue to theusers manager and return the next day to work on the issue. Which of the following actions should be taken? A. D. Answer: B QUESTION NO: 525 A user calls the helpdesk and asks to have their password reset. C. C. Keep the files on the portable drive and then look at them later for confidential material. The technician needs to work on the issue but is distracted by the users mess. providing standard permissions. Call the person that wants the disc burned andask them if they can look at the files. Delete the files off the portable drive once they are finished burning the disc.CompTIA 220-701: Practice Exam A. Schedule a later time to call them back once they remember their username. Carry it by using both the power and video cords for stability. Answer: B QUESTION NO: 526 Which of the following describes the BEST way to carry a CRT monitor? A.actualtests. Organize theusers papers into file folders." . Which of the following should the technician do? A. B. B. "Pass Any Exam. however. B.www. Reset the password for them and inform them of their username. they cannot identify their username.co m 162 . Any Time. Ask the user if they mind if the technician removes the computer from the desk to fix the issue. Carry it with the protrusion on the back facing your body.

B.co m 163 . Receive. B. Ask the caller to call back when they are in a better mood. C. D. C.www. Which of the following would be the MOST effective way to respond to this call? A. evaluate and respond. Receive. Answer: B QUESTION NO: 528 An upset caller reports that their laptop freezes constantly.actualtests. ask for help and respond. and forward. Attempt to replicate and verify the issue. Respond by informing caller to slow down and change their attitude. Any Time. Respond by asking the caller to slow down and repeat the concern twice. Answer: C "Pass Any Exam. give first impression. D. Receive. C. Receive. Check the BIOS for temperature changes. Verify that the user has not made any OS changes.com Ac QUESTION NO: 529 tua Answer: B lTe sts .CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 527 Which of the following would be the MOST effective communication method to process a users call? A. it sounds like an airplane taking off. Open the case and determine the cause of the noise. D. interpret. Which of the following should be the FIRST course of action? A. put on hold and forward. A customer reports that when the computer starts up. understand. Listen to callers concern without interrupting and being judgmental. After questioning the user about any recent changes they might have made the technician realizes that this could be a symptom of multiple issues. B. put on hold." .

Update the OS with the most recent patches. Write down error code and ask for assistance. Which of the following is the BEST course of action? A. C.actualtests. At the same time.CompTIA 220-701: Practice Exam QUESTION NO: 530 A user reports that their computer has a bluescreen. B. 24 volts D. B. D. Forward the customer to another technician.co m . 32 volts Answer: B A technician is on the phone with a customer. Upon arrival the technician realizes the error message being displayed is unfamiliar and cannot be located on any known websites. 6 volts B.com 164 Ac tua QUESTION NO: 532 lTe sts . Which of the following is the BEST course of action? A. D. Which of the following is the BEST course of action? A. Research online forums for assistance. "Pass Any Exam. 12 volts C. The technician receives another incoming call from the technician's friend. Ask the customer's permission to put them on hold. Any Time. Forward the customer to another technician in order to listen to the co-worker. a co-worker asks the technician for assistance. Answer: B QUESTION NO: 533 A technician is responding to a customers call. Avoid the incoming call and call back later." . C.www. Put the customer on hold just for a few minutes. Answer: D QUESTION NO: 531 Most new motherboards accept which of the following voltages? A. Email the manufacturer with the details of the issue.

Answer: D "Pass Any Exam.CompTIA 220-701: Practice Exam B. Use Windows Recovery Console to perform a repair installation of Windows. Document that disabling the firewall did not solve the issue and call another technician for assistance. Replace RAM modules and verify that all other system components are operating properly. Ask the customer's permission to put them on hold and tell the co-worker a temporary solution to their issue. Contact the user to determine if any recent changes have been made to the computer. After speaking with the user. Replace the workstations NIC. Answer: B Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. however. Which of the following troubleshooting steps should the technician take NEXT? A. D. B. the technician believes that firewall settings may be the cause. C. D. Any Time. Which of the following troubleshooting steps should the technician perform FIRST? A. B. QUESTION NO: 534 A user emails to report that their computer is experiencing a bluescreen error. disabling the firewall did not help the issue. D. Put the customer on hold just for a few minutes and assist the co-worker. Answer: B QUESTION NO: 535 A technician has been dispatched to investigate a report that a clients workstation can no longer access the network." .co m 165 . Ask the customer's permission to put them on hold and politely ask the co-worker to wait.www. Reinstall the firewall software.com Ac tua lTe sts . This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer. C. Formulate another theory as to what might be causing the problem. Replace the motherboard and perform a system restore. C.actualtests.

B. Report theusers story to management and wait for further instructions. Use a surge protector. Ignore the content and complete the repair. Answer: B QUESTION NO: 539 "Pass Any Exam. Plug the computer into a different power outlet. Install anti-spyware and run an initial scan.actualtests. Any Time.www. The technician speaks with the user. D. D. Answer: D Answer: A While troubleshooting a problem on a users computer.com Ac QUESTION NO: 538 tua lTe A. Which of the following should the technician do NEXT? A. C. Establish a theory as to what caused the changes to the computer. B. Delete all the illegal content from the user's computer.CompTIA 220-701: Practice Exam QUESTION NO: 536 A technician is dispatched to investigate claims that a user is accessing inappropriate content at work. a technician discovers content which they believe may be illegal. C. Insist that the user immediately delete the content. sts . Report the situation to the appropriate authorities. B. Use an uninterruptible power supply (UPS). Which of the following can the technician recommend? m QUESTION NO: 537 166 ." . D. who reports that inappropriate content began showing up on its own and that they have recently been experiencing a problem with pop-up windows.co A user reports that their computer has been rebooting unexpectedly several times per day ever since a construction project began across the street. Use a signal attenuator. Perform a virus scan and evaluate the results. Which of the following describes the BEST course of action? A. C.

co m 167 . B. Which of the following is the BEST course of action? A. Report the situation to appropriate authorities. It is not appropriate unless the content is public knowledge. C. D. Confiscate the co-workers personal storage media.actualtests. A corrupt software driver B. from computers which are in for repair. DDR3 B. Any Time. Answer: C QUESTION NO: 541 A. C. DRAM D. RDRAM C." . When is it appropriate to make copies of a customers confidential data? A. Notify the customer about their stolen data. For backup purposes and with thecustomers permission. D. Ignore the situation so as to avoid workplace conflict. Excessive humidity C. It is never appropriate to copy acustomers data. Answer: D QUESTION NO: 540 An IT service provider receives laptops from many different customers. A low toner cartridge "Pass Any Exam. resulting in the need for continuity chips in otherwise unused slots? lTe sts .CompTIA 220-701: Practice Exam A technician notices co-workers copying files onto their personal storage media.www.com Ac tua Which of the following RAM types requires that all available memory slots be filled. For backup purposes and if the technician deems it necessary. SRAM Answer: B QUESTION NO: 542 Which of the following can cause a printer to output nonsensical. B. random characters? A.

com Ac tua A. D. Answer: D Explanation: You can use the Windows XP operating system because it has a built-in Remote Assistance application. WEP B. C." . TV tuner card C. B. KVM switch B. Windows XP Home Edition. WAP D. HTTPS C.www. An invalid IP address Answer: A QUESTION NO: 543 All of the following operating systems will allow users to connect to a domain EXCEPT: A. Docking station D. HTTP Answer: A "Pass Any Exam. Video capture card lTe If using Windows Media Center.actualtests. which of the following hardware components needs to be installed? sts .co m 168 . Windows XP Professional. Windows 2000. WindowsVista Ultimate. Any Time.CompTIA 220-701: Practice Exam D. QUESTION NO: 544 Answer: B QUESTION NO: 545 Which of the following protocols is used to encrypt data on a wireless network? A.

" .www. Although Windows XP lets you format only up to 32GB but can read larger volumes. Processor D. QUESTION NO: 549 A users laptop has a built-in wireless NIC and cannot see the network.co m . HTTPS Answer: C QUESTION NO: 547 The users operating system is not keeping the correct time after a system powers down. System clock Answer: B QUESTION NO: 548 Which of the following is the maximum partition size of the FAT32 file system? A. 16GB B. 1024GB D. SFTP B. WPA D. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 546 Which of the following protocols makes a wireless network secure? A. 2048GB Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB.actualtests. WAP C. Which of the following is the FIRST course of action to take on the laptop? "Pass Any Exam. CMOS battery C. 32GB C. Which of the following components should the technician replace? A. L2 cache B.com 169 Ac tua lTe sts .

Any Time. 80 B. Check the wireless card for antenna connections. which of the following ports is used for Remote Desktop (RDP)? A. Mapped network drives F.C. Devices by type B. A. RAM capacity C. 2335 D.CompTIA 220-701: Practice Exam A. Heatsink B. B.www. C. I/O address ranges E.D QUESTION NO: 551 Which of the following cooling methods forces air over the components by using a fan? A.actualtests." . 110 C. Answer: D QUESTION NO: 550 Which of the following is information found in the Device Manager? (Select THREE). 3389 Answer: D "Pass Any Exam. D. Active Answer: D QUESTION NO: 552 By default. Passive C. Check the software for a complete install. Check to see if wireless is turned on. Check the wireless card to be sure it is seated correctly. Liquid D.co m 170 . Explanation of error codes Answer: A.com Ac tua lTe sts . Hidden devices D.

TV tuner C. 25 C." . 23 B. Multimedia B. 8080 Answer: A QUESTION NO: 554 Which of the following adapter cards is used for displaying over the air video broadcasts? A. Bluetooth Answer: A QUESTION NO: 556 Which of the following boot options allows the technician to boot the PC in a non-GUI environment? "Pass Any Exam. SATA D. 80 D.com Ac tua QUESTION NO: 555 lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 553 Which of the following port numbers. NIC B.www. by default.co m 171 . Capture D. Any Time. Wireless card C. is used for Telnet? A.actualtests. Graphics accelerator Answer: B Which of the following cards allows communications from the Internet to the computer by using Ethernet cable? A.

The technician has determined this can be done. Which of the following must the technician update? sts . Enable Boot Logging C. Bridge B. WAN B. Memory C. Last Know Good Configuration D. but the motherboard needs an update. Router C. Safe Mode with Networking Answer: A QUESTION NO: 557 Which of the following network types provides a secure connection to a private network over the Internet? A.co m .www. TELNET Answer: C QUESTION NO: 558 Answer: C QUESTION NO: 559 A customer has two computers with NICs installed.actualtests. HTTP C. Firmware D. The customer has called a technician to propose the minimum cost of networking these computers for file and printer sharing. Safe Mode with Command Prompt B. Crossover cable "Pass Any Exam. VPN D. Chipset tua lTe A technician receives a call from a client requesting that a faster CPU be installed into their PC. Any Time.com 172 Ac A. Operating system B. Which of the following would be the BEST recommendation to the customer? A.CompTIA 220-701: Practice Exam A." .

com Ac A. a technician should advise the customer to: A. Use the Safely Remove Hardware icon in the System Tray. change the password frequently.www. D. C. Answer: A "Pass Any Exam. QUESTION NO: 561 Answer: D QUESTION NO: 562 When setting up security for a wireless home network. try not to use numbers in the password.CompTIA 220-701: Practice Exam D. Charge the customer to back up the data first and ask if the customer would like the drive physically destroyed. Use the Safely Remove Hardware icon in the Control Panel. B. Turn off the power to the USB device first then the computer. Advise the customer that they can throw it in the trash but that the technician is not responsible for any stolen data. try and keep the same password so the customer can always remember it. D. D. use their telephone number as the WEP key. Switch Answer: C QUESTION NO: 560 Which of the following should a technician do in order to remove a USB storage device in Windows 2000? A. tua lTe sts A technician replaces a customers hard drive and the customer wants the drive thrown away. Send the drive to a data recovery company. Unplug the device from the computer. B. C. Any Time.co m Answer: A 173 . C.actualtests." . B. Which of the following should the technician do? . Advise the customer the data may be retrievable and ask if the customer would like the drive physically destroyed.

create the folder in My Documents then click and drag the new folder to the desktop. The monitor driver version C. C. Improved registry settings D. and select folder. The refresh rate for the external display Answer: D QUESTION NO: 566 A user states the computer will not start up after they changed the display settings on the desktop computer with Windows XP.com Ac tua QUESTION NO: 565 lTe sts . select new. Which of the following options is the FIRST step in successfully booting the computer? "Pass Any Exam." . B.co m 174 . D.CompTIA 220-701: Practice Exam QUESTION NO: 563 A quick method to create a new folder on the desktop using Windows XP is to: A. Any Time. Which of the following is the FIRST item to check? A. Improved security features C. create the folder on a flash drive and then click and drag the new folder to the desktop.actualtests. rightclick on the desktop.www. use the run command and type folder. Improved video game performance Answer: A A user is experiencing eye strain while using an external CRT display attached to the laptop docking station. If the monitor has been degaussed recently B. The power to the external displays docking station D. Answer: A QUESTION NO: 564 Which of the following is a benefit to hyper-threading? A. Improved performance B.

" . tua A technician wants to reinstall Windows operating system on a notebook computer. B. Boot the unit in Safe Mode by pressing Ctrl/Esc. website that does not require a password to log in. Boot the unit in Safe Mode by pressing F8. the computer boots off the installed operating system on the hard drive. Which of the following is the FIRST step the technician should take? A. C. When WindowsStarts. website where cookies are required. C. The technician explains this is a: A. press F8 and select Last Known good configuration.co m .com 175 Ac A. Any Time. Boot into BIOS/Setup and update the BIOS. Answer: C QUESTION NO: 568 Answer: D QUESTION NO: 569 A user stops a technician and asks what the HTTPS indicates in the address bar of the browser. B. Answer: B QUESTION NO: 567 A user reports a Non-system disk error in a computer after a brief power outage at work. Have the user power off for five minutes then restart the system. The technician tries to boot the computer with the Windows CD in the drive. Boot into BIOS/Setup and change the boot sequence. B. D.www.actualtests. Have the user check external drives for media. C. D. Boot into BIOS and check the hard drive status. popup advertisement that has been blocked. press F8 and select Safe Boot. When Windowsstarts. Which of the following is the FIRST action the technician should take? lTe sts . however. Run a check disk operation on the hard drive. C. "Pass Any Exam.CompTIA 220-701: Practice Exam A. B. Boot into setup/BIOS and check the Graphics options. Boot the unit in Safe Mode by pressing F5. D.

Answer: C "Pass Any Exam. B. Check to see if the monitor and computer are powered by a UPS. Any Time." .1. Unplug and then re-connect all cabling to the components. Run the computer until the error occurs then find where the source of the heat is. lTe sts A technician is requested to determine why a laptop occasionally reports an over temperature warning.co m Answer: A 176 . Which of the following would be the NEXT troubleshooting step? A. Check the System Event log for over temperature entries.com Ac tua A. The report from the previous technician indicates the monitor was replaced with a new monitor of the same model. C. Which of the following is the BEST recommendation that a technician could make when configuring the printer? A.CompTIA 220-701: Practice Exam D. Answer: D QUESTION NO: 570 A customer wants to add a network printer to a home network. Configure the printers IP to 127. B. Enable print sharing from the main computer. QUESTION NO: 571 Answer: B QUESTION NO: 572 A technician is called back to a customers desk due to a reoccurring loss of the monitor display. D.actualtests.www. Update or reinstall the display driver. Set the printer to DHCP. Ask the customer what is occurring when the display is lost. D.0.0. Remove the battery and run the laptop on the external power supply. Which of the following is the BEST course of action to take? . C. D. Set the IP address to match the gateway address. Ask the customer how the laptop is being used when it reports the error. secure website. C. B.

D.actualtests. Answer: B QUESTION NO: 574 A customer reports the printer has an error message showing on the display and the printer is not printing any of the jobs in the queue. but only in monochrome. D.CompTIA 220-701: Practice Exam QUESTION NO: 573 A technician arrives at the desk to find the monitor has power but no display and the power light on the computer blinks five times. Check the quick setup guide for BIOS settings.com Ac tua lTe sts . Remove the power and check the position of the jumpers on the motherboard. The technician knows the print server had maintenance done over the weekend that included driver updates. Any Time. check the printer properties on the server. The NEXT step to evaluate the problem is to: A. C. pauses and then repeats. have the customer clear the print queue and reboot." .www. Which of the following is the BEST course of action to determine the cause? A. C. Answer: B QUESTION NO: 576 "Pass Any Exam. B. check the printer for paper jams in the path. power cycle the printer to update the driver. replace the network card in the printer. The technician arrives and finds the printer is online but there are not any lights on the network card. Replace the video card because there is no display. Answer: C QUESTION NO: 575 Multiple users report that the network color printer is not printing in color. The NEXT action would be to: A. flash the firmware on the printer to match the new driver. have each user remove and re-install the printer to update the driver. Consult the maintenance manual for the error code.co m 177 . B. D. B. C. power off the printer. cycle the power on the printer and observe the boot process.

co m 178 .com Ac tua Which of the following wireless networking encryption technologies is MOST recommended for its level of high security and reliability? lTe sts . WPA D. Password authentication B. WPA encryption D. Computer Browser "Pass Any Exam. WPA. Any Time.www. Shutdown Answer: B QUESTION NO: 577 A client asks a technician to configure their laptops fingerprint scanner for use. Smart card authentication C.AES Answer: A QUESTION NO: 579 A Windows XP computer consistently shows no printers installed under the Printers & Faxes area and an error referring to a service failure displays on each restart. Sleep D. Which of the following Windows services is not starting during boot? A. WEP C.CompTIA 220-701: Practice Exam Which of the following power saving modes in Windows XP uses hard disk space to store active memory? A. Hibernation C. Standby B." . Which of the following security technologies is this considered? A. Biometric authentication Answer: D QUESTION NO: 578 A.actualtests. WPA2 B.

actualtests. BIOS C. reseat the video card in the PC." . Which of the following steps should the technician recommend the user take in order to resolve the problem? A. Any Time.co m . Check the video cable from the monitor to the PC. B. Add Hardware Wizard C. BIOS "Pass Any Exam.com 179 Ac tua Which of the following chipsets is responsible for controlling the data flow between the hard drive and the processor? lTe sts . check the video cable from the monitor to the PC. Northbridge Answer: A QUESTION NO: 582 Which of the following chipsets is responsible for controlling the data flow between a PATA optical drive and the processor? A. try turning the monitor on/off. reseat the video card.www. C. Turn the monitor on/off. Turn the monitor on/off. The technician on call determines that the PC is powered on and is not in standby mode.CompTIA 220-701: Practice Exam B. D. check the video cable from the monitor to the PC. check the power cable on the monitor. Southbridge B. Answer: C QUESTION NO: 581 A. DMA controller D. Reseat the video card. try turning the monitor on/off. Print Spooler D. IPSec Services Answer: C QUESTION NO: 580 A user calls to report a completely blank screen on their PC. Northbridge B. check the power cable on the monitor.

DMA controller Answer: B QUESTION NO: 585 A desktop computer is not responding when the power button is pressed. Verify that the power button is plugged into the motherboard. C. Check the power supply for voltage output. Northbridge B. The technician has checked the power cord and finds it is properly connected to the computer and to the power outlet. B.com Ac tua lTe sts .actualtests. Answer: A "Pass Any Exam. Northbridge B. Check the power outlet to verify it is supplying power.www. BIOS D. Southbridge Answer: A QUESTION NO: 584 Which of the following chipsets is responsible for controlling the data flow between the peripheral devices and the processor? A. Which of the following is the NEXT troubleshooting step the technician should take? A. DMA controller C.co m 180 .CompTIA 220-701: Practice Exam C. Replace the power button. D. Any Time. CMOS D. Southbridge D. Southbridge C." . DMA controller Answer: C QUESTION NO: 583 Which of the following chipsets is responsible for controlling the data flow between the RAM and the processor? A.

The printer is no longer the users default printer. 478 B. Case open switch D. D.com Ac A user reports that they are suddenly unable to print to a network printer. Port triggering C. 775 C. Biometric password B. The printer has a faulty NIC. B. Answer: A QUESTION NO: 589 Which of the following architectures are designed for multi-threaded applications? (Select TWO).www. Any Time. Which of the following is the MOST likely cause of the problem? tua QUESTION NO: 588 lTe sts . The technician can ping the users workstation and the printer. The printer has corrupt drivers.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 586 Which of the following demonstrates a physical method of intrusion detection? A. Theusers workstation has a faulty NIC.co m 181 . Bitlocker Answer: C QUESTION NO: 587 Which of the following socket types utilizes a zero insertion force (ZIF) connector? A. The technician can also print a test page from another workstation. Slot A Answer: A A." . C. 959 D. "Pass Any Exam. It was working fine yesterday.

Which of the following is the FIRST thing the technician should do? A. B. Answer: D QUESTION NO: 591 A technician is asked to connect a Windows XP SP3 computer to the Internet.www.co m . D. Turn off the firewall. C. however.actualtests. Answer: A QUESTION NO: 592 A user wants their computer to automatically receive updates from Microsoft. Any Time. Update the antivirus definitions. Update the network device drivers. Verify when the last time the computer was working correctly was. C. Which of the following should be selected to BEST meet the user's needs? A. Multi-core B. Set automatic updates to download only.E QUESTION NO: 590 When troubleshooting an issue with a customer. C. Dual-core Answer: A. "Pass Any Exam. DDR2 E. Assign a password complexity policy. SODIMM D. Disable all file shares. B. PCI express C." . Update the virus definitions and start a scan for viruses.com 182 Ac tua lTe sts .CompTIA 220-701: Practice Exam A. B. they do not want the updates to interfere while they are working. Which of the following is a best practice? A. Turn on Automatic Updates. Inform the customer of how long it might take to resolve the problem. D. Unplug the PC and put on an anti-static wrist strap.

MAC filtering Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. HPFS C. lTe Several users report their print jobs did not print to the local shared printer. D. C. Which of the following file systems should the technician select? A.www. Which of the following is the FIRST thing a technician should check? sts . NTFS D. Check the print queue.actualtests. Any Time.CompTIA 220-701: Practice Exam D. Username/password B. QUESTION NO: 594 Answer: B QUESTION NO: 595 A technician needs to configure Windows XP computers with the file system that will allow the addition of secure files to all users desktops. WPA D. Set automatic updates to download and install. B. Check the domain print server.co m 183 . FAT32 "Pass Any Exam. FAT16 B. Check the network connections.com Ac tua A." . Fingerprint scanner C. Answer: A QUESTION NO: 593 Which of the following is an example of biometric security? A. Check power on theusers laptops.

C. Check for incompatible hardware. Task Scheduler Wizard D. Jumper settings D. D. Motherboard settings B. Check the CMOS battery. BIOS settings Answer: D QUESTION NO: 597 While installing Windows XP.com 184 Ac QUESTION NO: 598 tua lTe sts . a technician notices that the software hangs during the hardware detection phase." . Answer: A After several months users report that their computer runs slower. Application Manager Answer: C QUESTION NO: 599 "Pass Any Exam. Where should the technician make the necessary boot order changes? A. Check the boot order in the BIOS. Check the disk for scratches. Which of the following utilities will allow a technician to trigger defrag to run when the user logs off? A. The problem is related to large files being deleted.co m .actualtests. B. Task Manager B. The technician needs to change the computers settings to boot from a recovery CD. How should the technician troubleshoot this issue? A.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 596 A user's computer does not boot. Any Time. Backup Manager C.www. Firmware settings C.

select Properties D." . B.CompTIA 220-701: Practice Exam How can a technician determine the amount of memory in a computer running Windows XP? A. Answer: B QUESTION NO: 601 Answer: B QUESTION NO: 602 Which of the following power supply standards was developed to provide a better way to plug into the motherboard? A.www. ATX B.com Ac A. D. PC/XT "Pass Any Exam. Right-click My Network icon. C. Any Time. The installation CD is not available. A T-1 connection tua Which of the following adapter cards is used to access the Internet through a telephone line? lTe sts . Check the manufacturer's website.actualtests. A network interface card B. Add Hardware Wizard. select Properties C. AT C. Right-click System Tray. select Properties B. Right-click My Computer icon.co m 185 . Check the printers BIOS. Which of the following is the BEST solution to locate the correct drivers? A. select Properties Answer: B QUESTION NO: 600 A technician installs a new printer to a local computer and needs to install the drivers. Check the USB port. Right-click Start menu. A cable modem D. An asynchronous modem C.

RDP D. From theprinters drivers B. LDAP Answer: C QUESTION NO: 606 Which of the following transmission types allows for a NIC to send and receive data simultaneously? "Pass Any Exam.co QUESTION NO: 604 m . HTTP Answer: C QUESTION NO: 605 Which of the following protocols are commonly used for Windows Remote Desktop? A. where would a technician go in Windows to print out a test page? A.www. ACL Answer: A QUESTION NO: 603 When a job fails to print. Manually on the printer C.CompTIA 220-701: Practice Exam D. From the administrative tools applet Answer: C Which of the following ports are commonly used for outgoing email? A. TELNET C.actualtests. NNTP B. From the printer properties page D. SMTP D. NTP B.com 186 Ac tua lTe sts . Any Time." . PPTP C.

Modem lTe Which of the following network devices interconnects networks together? sts . Port forwarding Answer: C QUESTION NO: 607 Which of the following network devices helps prevent data collision by not allowing data to be broadcast? A. Modem C. Modem C. Switch B. Any Time. Router D. Router D." . Half duplex B. Port mirroring C. Switch Answer: D QUESTION NO: 608 Answer: C QUESTION NO: 609 Which of the following network devices interconnects workstations and broadcasts the data that is being transmitted? A. Switch B.com Ac tua A. Hub B. Bridge D.actualtests.www. Hub Answer: D "Pass Any Exam.co m 187 . Hub C.CompTIA 220-701: Practice Exam A. Full duplex D.

CompTIA 220-701: Practice Exam QUESTION NO: 610 Which of the following is a difference between a local printer and a network printer? A. Any Time. thermal. while an inkjet printer fuses the image to the page. The writing element B. The power supply D." . Local printers are situated in a common area shared by one department in the same office while network printers are always installed in enterprise environments where there are several offices in different buildings sharing the device.www. Laser printers melt the image onto the page. A local printer has a small footprint and cost less money than a network printer that has a large footprint. C.com Ac Answer: D tua lTe sts .co m 188 . D. The interface Answer: A "Pass Any Exam. B. while the inkjet printer can only use ink cartridges. Network printers can be connected directly to a network while a local printer is connected directly to ausers computer. while an inkjet printer sprays the image on the page.actualtests. and impact printer? A. Ink jet printers are safe for the environment. QUESTION NO: 612 Which of the following components is a distinguishing characteristic of a laser. Laser printers fuse the image to the page. B. while laser printers can be harmful to the environment. Answer: C QUESTION NO: 611 Which of the following is the difference between a laser printer and an inkjet printer? A. D. C. A maximum of two computers can share a local printer verses unlimited users can share a network printer. The control panel C. inkjet. Laser printers use toner.

D. Micro ATX Answer: A QUESTION NO: 616 In terms of screen resolution. which of the following provides the MOST room for effective cooling? A. A print job is waiting in the print queue. Outdated or corrupt print driver. 640 x 480 B. which of the following is the minimum default resolution setting that Windows XP supports? A. D. customer's personal files and professional data. Which of the following may be the cause? A. C. Answer: C QUESTION NO: 614 Answer: C QUESTION NO: 615 In regards to computer case form factors. NLX D." . ATX C.co m Compliance regulations regarding data sensitivity are primarily created to protect the: . equipment from abuse and misuse.CompTIA 220-701: Practice Exam QUESTION NO: 613 A customer reports that while attempting to print a document it seems to queue up fine. BTX B. Any Time. B.actualtests.com 189 Ac tua lTe sts A. Printer configuration is incorrect.www. but the printer does not print the job. 800 x 600 "Pass Any Exam. C. B. The application used to create the document is incompatible with the printer. company's intellectual property and proprietary information. . person who would be directly affected in the case of a breach.

SODIMM D." . SD flash drive C. EGA's was 640 x 350. QUESTION NO: 617 A CD drive is a type of: A. hot swappable drive. B. Answer: A "Pass Any Exam. DVD/RW drive B.actualtests. C. SATA hard drive Answer: D QUESTION NO: 619 The RAID level on a computer system refers to: A. solid state drive. the back up tape drive configuration. D.CompTIA 220-701: Practice Exam C. number of installed hard drives. CGA's resolution was 320 x 200 . Answer: C QUESTION NO: 618 Which of the following is a primary storage device? A. 800 x 640 D. the number of partitions across multiple hard drives.co m 190 . Any Time.com Ac tua lTe sts . 1280 x 920 Answer: A Explanation: 640 x 480 is the standard resolution of VGA technology. C. D. and SVGA resolution is 800 x 600. B.www. network drive. how data is distributed between multiple drives. optical drive.

3 volts of power to the computer. D. Thermal grease between the processor and the fan C. PS/2 port Answer: D QUESTION NO: 621 When purchasing an extra AC adapter for a notebook computer. equivalent to the original power supply wattage. The addition of 3. Automatic voltage detection between 110 and 220 voltage is provided. Thermal grease between the fan and theheatsink B. tua On a desktop computer. AGP slot D. Answer: A QUESTION NO: 622 Answer: A QUESTION NO: 623 For a computer's core 2 processor to work properly. upgrading the power supply from a 200 watt power supply to a 400 watt ATX power supply results in which of the following? lTe sts . Two processors installed on the motherboard D.actualtests. D. equal or lesser than the original power supply wattage. Any Time. auto sensing from 100 to 240 Volts. IDE drive C. C. it is important for the output to be: A. The computer can run faster because of the larger power source.CompTIA 220-701: Practice Exam QUESTION NO: 620 Which of the following would be an example of an I/O interface? A. B. C." .co m . Thermal grease between the processor and theheatsink "Pass Any Exam. B. DIMM chip B.www. equal or greater than the original power supply wattage.com 191 Ac A. Automatic integrated surge protection is provided through the upgrade. it must have which of the following? A.

Which of the following statements is MOST likely true? A. which of the following should occur? A. Hyper-threading technology D. Hyper-V technology C. the computer must be equipped with which of the following? A.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 624 To run a Microsoft Windows 64-bit OS. A 64-bit capable processor Answer: D QUESTION NO: 625 The DDR2 memory on a computer has failed. The scanner must be configured to read the code(s) desired. The barcode scanner should be set up in the computers BIOS. The computer will overheat. B. The scanner must be installed between the PS2 mouse and the computer.co m 192 . Double the clock speed on a 32-bit processor B. The flatbed scanner must be removed.com Ac QUESTION NO: 626 tua lTe sts .actualtests. The OS will have to be reinstalled. D. D. B.www. The memory speed will decrease. "Pass Any Exam. C." . C. Answer: A When installing a barcode scanner on a computer. The computer will not pass POST. Any Time. Answer: A QUESTION NO: 627 Which of the following is the purpose of a docking station for a laptop? (Select TWO).

To allow LAN/WAN switching Answer: A. Which of the following is the possible cause? (Select TWO).com 193 Ac A. Cooling fan C. Impact B. The CRT display has failed.D QUESTION NO: 628 Which of the following printer types is BEST suited to a multipart form? A. Which of the following could be contributing to the noise? (Select TWO).ini file.co m . To allow peripheral devices such as a monitor to remain attached B. B. E. A PCI card is not correctly seated.CompTIA 220-701: Practice Exam A. Windows has a corrupt boot. CPU B. To provide additional USB ports for the laptop E. Any Time." .actualtests. C. D.B QUESTION NO: 630 The user states the desktop computer is very noisy. The power supply is not connected to the system board. Duplex C. Inkjet D. To provide additional software security to the laptop D. Laser Answer: A QUESTION NO: 629 Answer: A.www. sts . To allow additional power to be available to the laptop when docked C. Hard drive "Pass Any Exam. tua lTe The customer reports after the computer was upgraded the screen is blank and the computer beeps several times then stops responding. A memory chip is defective. A.

D. Boot from Emergency Boot Disk. but the owner of the company left specific instructions that they wanted to be notified post-repair of the status of the systems. B. Document the work done at the firm and leave the company owner a voicemail. D. Any Time. asks to have a single-connection that will carry video and audio to and from the PC. Boot to Last known Good Configuration. Motherboard E. leave a copy for the company owner.co m Answer: B . B. Document the work done at the firm. and personally contact the owner to update on the status of the repairs. Which of the following technologies is capable of this functionality? A.CompTIA 220-701: Practice Exam D. and due to space constraints. relaying details of the repair to save the technician time.com 194 Ac tua lTe An onsite technician is assigned to a small business for some emergency repair work. Boot from LAN." .www. Document the work done at the firm. the owner would probably not want to be bothered during the work day.actualtests. C. The repairs go as planned. Memory chip Answer: B.C QUESTION NO: 631 Which of the following boot methods results in the MINIMUM device drivers being loaded? A. ask one of the assistants at the company to contact the owner. Which of the following would be the BEST course of action for the technician to take? sts . DVI-D "Pass Any Exam. QUESTION NO: 632 A. Answer: D QUESTION NO: 633 A customer would like to build a Media Center PC for their home theater. Boot in Safe Mode. C. Call and/or email the owner the status of the repair and answer any remaining questions they might have.

Keep the hard drive within acceptable temperature ranges. B. DVI-I C. Keep the processor within acceptable temperature ranges. Keep the power supply within acceptable temperature ranges.2 tua Which of the following is the FASTEST external expansion card standard that a customer could find for a laptop? lTe QUESTION NO: 635 sts Answer: B . which of the following is true? A. Any Time. The motherboard jumpers need to be properly configured.CompTIA 220-701: Practice Exam B. HDMI Answer: D Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 634 Which of the following is the purpose of a heatsink in a PC's CPU? A. Keep thenorthbridge chip within acceptable temperature ranges. D. VGA D. C. Memory has to be installed in same speed and size modules.actualtests. "Pass Any Exam.www." . Memory has to be installed in matching pairs. in marked matching slots.com Ac A.1 D. B. Mini-PCI card B. Answer: B QUESTION NO: 636 In order to effectively use dual-channel functionality in modern DDR/DDR2/DDR3 memory. PC card 7. C. Express card C. using chips equal to or larger than 1GB in size. PC card 8.co m 195 .

co m Answer: A 196 . Use Windows built-in Disk Management utility and format the disk.CompTIA 220-701: Practice Exam D.www. Reformat the hard drive. C. Satellite D. B. the company is being forced to run the lines along power wiring and overhead lighting. Use a multi-pass third party formatting utility. WiMAX B. Memory has to be installed in marked matching slots. Fiber D. Fractional T1 C. Run a high powered magnet over the drive several times. 56K dial-up sts Which of the following broadband connections provides the LEAST amount of latency? . Any Time. UTP B.com Ac tua lTe A. using at least five passes. STP Answer: D "Pass Any Exam. Due to limited ability to conceal cabling within walls. QUESTION NO: 638 Answer: B QUESTION NO: 639 A small business is looking to run new cabling for their upgraded network. Answer: A QUESTION NO: 637 Which of the following methods would be the BEST way to effectively destroy highly sensitive data from a hard disk? A. D." . Coaxial C.actualtests. Which of the following would be the MOST cost effective cable to choose? A.

Five Answer: A QUESTION NO: 643 A laser printer uses which of the following consumables? A.com 197 Ac A wireless network broadcasted from a SOHO WIFI single band router can have a maximum of how many SSIDs associated with it? tua lTe sts . One B. Windows XP Professional E. Event Viewer Answer: D QUESTION NO: 641 A SOHO user wants to utilize computers with volume shadow copy to be able to recover accidentally deleted documents. WindowsVista Ultimate B. Two C. Windows Defender D. Security Center B. Any Time. A. Which of the following operating systems currently include this functionality? (Select TWO). Device Manager C.actualtests." . Fuser "Pass Any Exam. Four D.C QUESTION NO: 642 A. WindowsVista Business D. Windows 2000 Pro C. Windows Vista Home Premium Answer: A.co m .www.CompTIA 220-701: Practice Exam QUESTION NO: 640 Which of the following utilities would be the BEST place to check for installation problems? A.

ping v 10.www. 100Mb B. regedit D.0.com 198 Ac tua lTe sts .1." . Any Time.16.10. Full duplex C. 10Mb D. dir Answer: C Explanation: The two commands that you can use to edit the system registry in a Windows 2000 (or Windows XP/Vista) computer are regedit or regedt32 (no i ) .68.11 B. Half duplex Answer: D QUESTION NO: 645 Which of the following commands will return the hostname of a specific device? A.co m . Liquid ink Answer: C QUESTION NO: 644 Network hubs. Toner D. ping f 189. "Pass Any Exam.7 Answer: C QUESTION NO: 646 Which of the following commands is used to open an editor to adjust the Windows database? A.CompTIA 220-701: Practice Exam B. Ribbon C.18. ping a 192. ping t 172.168.actualtests. by design.5 D. msconfig B. edit C. can run at which of the following modes? A.5 C.122.

The RAM has been inserted backwards in their slots." . The PC BIOS does not support the new RAM size. Any Time. MSCONFIG C.com 199 Ac A technician is adding RAM to a PC. PERFMON B. Which of the following is the MOST likely "Pass Any Exam. Which of the following is the MOST likely cause of the issue? A. MSIEXEC . the operating system will only recognize 1GB of RAM. Four 128MB DDR DIMM modules are removed and four 512MB DDR DIMM modules are inserted. MSCONFIG was used to enable the computer services. D. MSCONFIG was used to execute the system.co Which of the following utilities is used to perform a baseline on a hard drive? m . no errors are reported and the data cable is connected. MSCONFIG was used to execute the win.ini file. Answer: A QUESTION NO: 650 A printer that was printing fine previously is not printing. The monitor is not plugged into the video card.CompTIA 220-701: Practice Exam QUESTION NO: 647 A Windows XP computer does not load all of the services required when it is booted normally.ini file. D.actualtests. The BIOS revision is the latest version. The physical printer online light is lit. C. B. MSCONFIG was used to disable the computer services. Upon power on. B. Answer: B QUESTION NO: 648 Answer: A QUESTION NO: 649 A. Which of the following choices is MOST likely the cause? tua lTe sts A. C.www. MSTSC D.

CompTIA 220-701: Practice Exam cause of this problem? A. ping 128.0. Computer Management B.1 C. Performance Logs and alerts C. C.0. B.co m 200 .0.1 D. ipconfig 127. System Information D. Device Manager D.0 B. D. System Properties Answer: D QUESTION NO: 652 Which of the following commands can be used to verify TCP/IP functionality? A.1 Answer: D QUESTION NO: 653 In which of the following is the Event Viewer located? A. The Printing Preferences has been changed in Printer Properties.0.1. The Print Processor has been changed in Printer Properties.0." . localhost 128. My Computer C. Control Panel B. Answer: B QUESTION NO: 651 Which of the following GUI interfaces displays total RAM installed in a Windows XP computer? A. ping 127.0. Component Services Answer: A "Pass Any Exam. The Use Printer Offline option is not checked. The Use Printer Offline option is checked.actualtests.com Ac tua lTe sts .1.www. Any Time.

Device Manager Answer: B QUESTION NO: 657 Where would a technician place a shortcut in order for an application to run during logon? A. Computer Management B.com Ac tua lTe sts . My Computer B. Component Services Answer: A QUESTION NO: 656 In which of the following is the Disk Defragmenter utility located? A.www. Device Manager C. Computer Management B. Component Services D. Performance Logs and Alerts D. Device Manager C. Any Time. Computer Management C. Performance Logs and Alerts D. Performance Logs and Alerts B.actualtests." .co m 201 . Control Panel D.CompTIA 220-701: Practice Exam QUESTION NO: 654 In which of the following is the Services Snap-in located? A. Component Services Answer: A QUESTION NO: 655 In which of the following locations is the Disk Management utility located in? A. Startup Menu C. System Tray "Pass Any Exam.

System Configuration Answer: B QUESTION NO: 659 Answer: A QUESTION NO: 660 Which of the following commands opens a utility that will display component driver versions? A. Power Options "Pass Any Exam. System Configuration B. msinfo32 D.com Ac tua lTe sts A. cmd B. Task Manager D. System Properties C. Any Time. dxdiag C." .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 658 Which of the following utilities is started when msinfo32 is entered in the run line? A. System Information . Task Manager D.co Which of the following utilities is started in Windows XP when msconfig is entered in the run line? m 202 .www. System Information C. System Properties B.actualtests. msconfig Answer: B QUESTION NO: 661 Which of the following tools is located in the Control Panels Administrative Tools utility? A.

168. Hardware Wizard D.1.168.168. 4. Simple File Sharing B. Hardware Wizard D.10. Hardware Wizard D.CompTIA 220-701: Practice Exam B.1. Event Viewer C." . Computer Management Answer: D QUESTION NO: 664 Which of the following is a class C IP address? A. 122. Simple File Sharing Answer: B QUESTION NO: 662 Which of the following tools can be found in the Administrative Tool Utility? A.1 D.100 C.com Ac tua lTe sts .1 Answer: D QUESTION NO: 665 "Pass Any Exam. Simple File Sharing C. Any Time.1. Power Options Answer: B QUESTION NO: 663 Which of the following tools is located in the Administrative Tools Utility? A.www. 192. Power Options B. 172.co m 203 .actualtests.1 B.100. Performance C.

28 Answer: A QUESTION NO: 666 How many characters are used in a 128-bit WEP encryption key? A. 8 B. 12 C. 10 B. 8 B.actualtests. 16 C.co m 204 . 63 D. 64 Answer: C "Pass Any Exam.CompTIA 220-701: Practice Exam How many characters are used in a 64-bit WEP encryption key? A. 26 D. 28 Answer: A QUESTION NO: 668 Which of the following is the MAXIMUM amount of characters used for a WPA2 encryption key? A. 26 D. 28 Answer: C QUESTION NO: 667 Which of the following is the MINIMUM amount of characters allowed for WPA encryption key? A. 10 B." . 26 D. Any Time. 10 C.www. 12 C.com Ac tua lTe sts .

Allows multiple computers to communicate with each other in a network. D.11a Answer: B QUESTION NO: 670 Which of the following BEST describes what a KVM switch does? A. DSU C. Any Time.www. 802. 802. CPU "Pass Any Exam. 802. The battery is full and the laptop is plugged in.11b D." .co m . and mouse. Allows multiple users to have access to a central gateway. C. B.11n C. and that it gets unusually hot. Router B.actualtests. Answer: C QUESTION NO: 671 Answer: C QUESTION NO: 672 A user reports that their laptop computer shuts off about twenty minutes after turning it on.11g B. Connects multiple users to one computer. CSU tua Which of the following devices converts digital to analog signals for communication between two different networks? lTe sts . Modem D.com 205 Ac A.CompTIA 220-701: Practice Exam QUESTION NO: 669 Which of the following wireless protocols provides the MOST bandwidth for streaming video data? A. 802. Connects multiple computers to one monitor. keyboard. and there are no error codes or beeps. Fan B. Which of the following components is the MOST likely at fault? A.

Surge protector Answer: B QUESTION NO: 674 Which of the following BEST describes SPAM? Answer: B QUESTION NO: 675 Which of the following BEST describes a type of file that appears harmless but is there to cause malicious intent? A.actualtests.co m 206 . Collects user and program information usually for malicious purposes D. Worm B. Any Time. Battery D." . Unsolicited mail that is sent electronically C.CompTIA 220-701: Practice Exam C. Produces unsolicited advertisements via pop-up messages lTe sts . ESD strap C.www. Logic bomb Answer: B "Pass Any Exam. Spam D. Cable ties B. RAM Answer: A QUESTION NO: 673 Which of the following safety tools prevents static electricity damage to internal computer components? A.com Ac tua A. Trojan C. Code that waits for a specific response before activating B. MSDS D.

"Pass Any Exam. which of the following operating systems can they upgrade to and still keep the tablet PC functionality? A. Any Time. Adware D. Disable in the BIOS. VLAN Answer: C QUESTION NO: 678 If a client has a Windows XP tablet PC.actualtests. Safely Remove Hardware Function.www.com 207 Ac tua lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 676 Which of the following malware is MOST likely to result in identity theft? A. WindowsVista Business C. WAN B. Unplug from the USB port. Virus B. WindowsVista Ultimate Answer: D QUESTION NO: 679 How should a technician properly remove a USB hard drive while a computer is running? A.co m . WindowsVista Premium D. C. LAN D. Spyware Answer: D QUESTION NO: 677 Which of the following BEST describes a network of computers inside a house that communicate with each other but not with computers outside of the house? A. VPN C. Worm C. B." . Windows Vista Home B.

Any Time. An emergency repair disk (ERD) Answer: D QUESTION NO: 683 "Pass Any Exam. An established recovery point B.www. Start> Run>typecmd > nslookup B. actions and outcomes sts A user has replaced an incompatible driver with one that is compatible. Restart the OS. Establish a theory of probable causes of the incompatible driver D. Cycle the power to ensure that thent driver works B.actualtests. Escalate the problem to the next higher tier support shop C. A complete restore of the hard drive D. Answer: B QUESTION NO: 680 Which of the following steps will find an IP address? A. Which of the following is the FINAL step that should be performed? ." . Document findings. Start> Run> typecmd> goto Answer: B Answer: D QUESTION NO: 682 It is a best practice to create which of the following after a Windows 2000 Pro OS install? A. A record of the administrative passwords C.CompTIA 220-701: Practice Exam D. Start> Run>typecmd> dir D. Start> Run> typecmd > ipconfig C.co QUESTION NO: 681 m 208 .com Ac tua lTe A.

www. Answer: C QUESTION NO: 684 Which of the following is a broadcast address? A.255. Suggest they move computer around.255. 192. Which of the following power saving modes should a technician choose? lTe QUESTION NO: 685 sts . Check thatWiFi is enabled.10.com Ac tua A technician wants to configure a Windows XP Pro laptop. 127. Shut down C.CompTIA 220-701: Practice Exam A customer wants to use their laptop at a local hotspot that they have successfully used before.254. Check to see if the NIC is functioning. Any Time.1 D. Which of the following should the technician do? A. Ask if they have a modem. they are not receiving any WiFi signals. Hibernate D.1. The laptop also needs to be able to resume quickly from this mode. It needs to write current work to memory and enter a low power state after fifteen minutes of no activity.0." .1 C. B.0.co m 209 . WiFi Card "Pass Any Exam. NIC B. C. Suspend Answer: A QUESTION NO: 686 Which of the following laptop components allows connectivity with nearby devices using a PAN? A. Stand by B. 255. however. 169. D.168.actualtests.127 B.255 Answer: D A.

CompTIA 220-701: Practice Exam C.com 210 Ac tua A. Right click on the print job and select restart. Right click on the print job and select properties. Contact the customer with a follow-up call. Which of the following would be the BEST course of action to take? ." . but is now attempting to use the laptop's embedded keyboard. Any Time. Right click on the print job and select cancel. C. Question the customer to determine if they are using the embedded keyboard for the first time.actualtests. B. Email the business owner and offer discounted services for the next system upgrades. D. lTe sts A week ago a technician completed several upgrades for a business. Have the customerrestart the computer to reset the keyboard for the customers profile. "Pass Any Exam. QUESTION NO: 688 Answer: C QUESTION NO: 689 A company customer calls in because the keyboard on their newly issued laptop is not working right. Which of the following is the NEXT action to take? A. The customer had the laptop working properly all day in a docking station setting. B. B. D. inquiring when the next system upgrades can be started and offer discounts. Question the customer to find if they used suspend instead of shutting down the computer when they left the office. C. The technician has not heard back from the client. Bluetooth D.www. C. Contact the customer with a follow-up call. Email an assistant at the business to see if they are satisfied with the services rendered. Right click on the print job and select resume. Broadband card Answer: C QUESTION NO: 687 How can a user continue a paused print job when using Windows XP? A. inquiring how the systems are running and offering any additional assistance.co m Answer: B .

/r B. Bridge D. Where would be the proper place to configure this? A. Modem C. /v C." . Hard Disk MBR Answer: C QUESTION NO: 693 "Pass Any Exam. BIOS D.actualtests.CompTIA 220-701: Practice Exam D.co QUESTION NO: 691 m 211 . Router Answer: A Answer: D QUESTION NO: 692 A technician is trying to change the boot order on a laptop in order to install Windows Vista from a DVD. Check the keyboard drivers in Device Manager and reload if out of date. PXE Boot Rom B. Switch B. /b D.com Ac tua lTe A.INI file C. BOOT.www. /t sts Which of the following settings would a technician have to set in order to have a barcode reader perform a horizontal tab? . Any Time. Answer: C QUESTION NO: 690 Which of the following would be the BEST device to replace a hub? A.

Any Time.www. RAID 0 B. RAID 10 Answer: A QUESTION NO: 695 Answer: A QUESTION NO: 696 Which of the following RAID arrays does stripping with parity? A. Which of the following is MOST likely failing? A.CompTIA 220-701: Practice Exam A user reports a constant whining noise coming from their computer while it is on. CPU Fan C. RAID 6 D. Hard Drive Answer: B QUESTION NO: 694 A technician has setup two disks in a RAID array of equal size. RAID 5 C. Processor B.co m 212 . RAID 10 tua Which of the following RAID arrays does only striped volumes? lTe sts . RAID 1 C. RAID 10 "Pass Any Exam.com Ac A. RAID 0 B. RAID 1 C. Optical Drive D." . RAID 1 B. RAID 5 D. RAID 5 D.actualtests. Which of the following RAID arrays is the technician using? A.

actualtests.com Ac tua lTe sts A. Any Time. UTP . STP B. CAT6 C.co Which of the following cable types contains a foil shield inside the jacket? m 213 . UTP Answer: B QUESTION NO: 698 Answer: C QUESTION NO: 699 Which of the following connectors is commonly used on CAT6 cable? A. RG-6 C. RJ-45 B. STP D." . Fiber B. Fiber C.www. Coaxial D. ST D.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 697 Which of the following cable types sends and receives data by the use of light? A. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. BNC Answer: A Explanation: With twisted pair cable you can use RJ-45 connector. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). especially Ethernets "Pass Any Exam.

UTP C.co m 214 . Bluetooth "Pass Any Exam.com Ac tua lTe sts .11g D. Coaxial B." . 802.11n C. 802. Fiber D.www. RJ-11 B. Fiber B. Satellite C.11a B.actualtests. 802. RG-6 Answer: A QUESTION NO: 701 Which of the following cable types have a single copper wire used for sending and receiving data? A. DSL D. Any Time. STP Answer: A QUESTION NO: 702 Which of the following Internet access types has the GREATEST amount of latency? A. ST D. BNC C.CompTIA 220-701: Practice Exam QUESTION NO: 700 Which of the following connectors is commonly used on CAT3 cable? A. Cable Answer: B QUESTION NO: 703 Which of the following wireless types uses 5GHz frequency and can transmit data up to 54Mb? A.

Botnet C. Satellite Answer: C QUESTION NO: 705 Answer: B QUESTION NO: 706 Which of the following malware types captures personal information? A." .co Which of the following computer infections allows several computers to launch attacks against a network? m 215 . Adware sts .actualtests. Spyware B. Adware D.www. Botnet B. Spam C. Cable C. DSL B. Spyware Answer: D QUESTION NO: 707 Which of the following malware types displays pop-up advertisements on a PC wanting a user to purchase something? "Pass Any Exam. Any Time.com Ac tua lTe A.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 704 Which of the following transmission mediums has the GREATEST speed? A. Spam D. Fiber D.

Surge protector D. Botnet Answer: C Which of the following devices would BEST protect the clients equipment from power outages? A. CD B.CompTIA 220-701: Practice Exam A.co m 216 . Grounded outlet Answer: B QUESTION NO: 710 Which of the following boot devices can a Live version of the OS be installed and tested on.com Ac tua lTe sts QUESTION NO: 709 . Any Time. Floppy C. Worm D.actualtests. Internal hard drive D. without actually installing it on the workstation? A. Spyware C." . Network Answer: A "Pass Any Exam. Spam B. Adware Answer: D QUESTION NO: 708 Which of the following malware types sends out email from a clients address book? A. Power strip B. Botnet D. Uninterruptible power supply C. Adware C. Spyware B.www.

co m 217 . IDE hard drive B. Micro ATX C.ROM drive C. Any Time. AT D. C. 480Mbps. DVD. FTP B. B. "Pass Any Exam. ATX B.actualtests. HTTPS C. SCSI hard drive Answer: C QUESTION NO: 713 Which of the following motherboards would be installed in a small form factor case? A. 12Mbps. 800Mbps.CompTIA 220-701: Practice Exam QUESTION NO: 711 Which of the following protocols uses port 110 by default? A. SMTP D. NLX Answer: B QUESTION NO: 714 IEEE1394b is capable of transfer rates of up to: A." . POP Answer: D QUESTION NO: 712 Which of the following is a type of solid state drive? A.www. 400Mbps. USB thumb drive D. D.com Ac tua lTe sts .

Lower latency C.com 218 Ac tua lTe sts ." . In addition. 10 or fewer B. Can be used with VoIP Answer: A QUESTION NO: 717 A Windows XP workgroup computer can have up to how many concurrent connections? A. 15 or fewer C.co m .CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 715 The voltage selector on the back of some power supplies allows a technician to select between which of the following? A. 20 or fewer D. AC or DC Voltage C. the customer reports the NIC link lights for that computer are not on.actualtests. Increases length of cable D. Which of the following could be the problem? "Pass Any Exam. Fire resistant B. 110/120 Volts DC or 220/240 Volts DC Answer: A QUESTION NO: 716 Which of the following is an advantage of using Plenum CAT5 cable when installing a network? A. 25 or fewer Answer: A QUESTION NO: 718 A customer with a SOHO network reports one computer on the network does not have Internet access. 110/120 Volts AC or 220/240 Volts AC B. Any Time.www. 6/12 Volts DC or 12/24 Volts DC D.

Which of the following boot options will accomplish this? A.CompTIA 220-701: Practice Exam A. Internet site is down.com Ac tua lTe sts Explanation: To troubleshoot this problem. Any Time. Remove and replace the network card. C. Answer: D QUESTION NO: 720 A technician needs to boot a computer with only the basic devices and drivers. . Join the computer to the workgroup. C. Enable Boot Logging C. B. Safe Mode D. the technician notices a yellow exclamation mark in Device Manager. Answer: D QUESTION NO: 719 After installing a network card.www. Updating the device driver may help when an installed device isn't working properly. Which of the following is the NEXT step? A. Re-install the OS.actualtests. D. B.co m 219 . Update the device driver. Debug Mode Answer: C QUESTION NO: 721 After a computer starts it displays an error message NTLDR is missing. Network server is not working. Switch is not working. NTOSKRNL "Pass Any Exam. D. Boot Mode B." . Firewall is not working. Where can the technician locate the NTLDR files? A. you should update the device driver.

actualtests. C.www. OS installation disk C.co m 220 . D. BOOT. Replace the battery." . NTLDR C. Any Time. which of the following is the FIRST process that runs? A.COM Answer: B QUESTION NO: 722 When a computer is turned on. Connect the laptop to a monitor. B.CompTIA 220-701: Practice Exam B. D. POST Answer: D QUESTION NO: 723 Answer: B QUESTION NO: 724 A customer reports that a laptop does not start when the power button is pressed. B. C. lTe A technician is troubleshooting a laptop. After pushing the power button on the laptop the technician can hear the hard drive is spinning and the operating system start. CONFIG. IO. Upgrade the memory. Which of the following is the BEST solution? A. Change power outlets. Answer: A "Pass Any Exam.SYS D.SYS B. Upgrade the video card. Remove the battery. Replace the LCD. Which of the following is the NEXT step to troubleshoot the issue? sts .INI D. When the laptop is plugged into an outlet it starts. but there is no video. NTDETECT. Replace the power button.com Ac tua A.

The RAM is not seated properly. Check if the drive is properly plugged in. sts . The system is overheating. Additional memory needs to be installed.CompTIA 220-701: Practice Exam QUESTION NO: 725 A client reports that their laptop will not power off when the power button is pushed. "Pass Any Exam. Any Time. C. Which of the following could be the issue? A. The OS is not installed. The MBR B. The battery Answer: B QUESTION NO: 726 Answer: D QUESTION NO: 727 A customer reports that a laptop starts running for a few minutes before freezing or shutting down. Which of the following should the technician do NEXT? m . The AC/DC adaptor D.ROM/DVD player into a laptop.actualtests.www. Which of the following is the MOST likely issue? A. Answer: B QUESTION NO: 728 Which of the following are examples of common techniques used in social engineering? (Select TWO). Check to see if a disk is present in the drive. D." . Check the manufacturer's recommended settings.co A technician installs a new CD. The technician powers on the laptop and the drive is not detected. D. Check the USB settings for the drive. C. B. The power-management console C.com 221 Ac tua lTe A. B.

Asking passive aggressive questions E. C.CompTIA 220-701: Practice Exam A. C. communications in both directions one at a time. acquire unauthorized information to achieve a goal.www. B. Answer: A QUESTION NO: 730 Where is the power on password stored? A.actualtests. D. Answer: D "Pass Any Exam. to perform a technical risk assessment of employees within the company. printing on both sides of paper simultaneously.com Ac tua lTe sts .E QUESTION NO: 729 Social engineering is used to: A. printing on both sides of paper one at a time. to test sociological boundaries with in the company.co m 222 . Insulting the subject to motivate a response C. Requesting public information B. Flattery Answer: C. Assuming a position of authority D. System RAM B. Any Time. B. communications in both directions simultaneously." . System ROM Answer: B QUESTION NO: 731 Full duplex supports transmission of: A. D. CMOS ROM C. Hard Drive D. engage in harmless communication.

tua lTe sts . Port 21 B. Port 110 "Pass Any Exam. Port 23 C. Port 25 D. A tool that allows a user to use the workstation as a telephone through the network. by default? A. It pings a workstation from a remote server. A tool that allows a workstation to tell the network that the workstation is present. Port 110 Answer: B QUESTION NO: 734 Which of the following is the POP3 port used for? Answer: D QUESTION NO: 735 Which of the following ports is used by POP3. Port 23 C. C. Port 21 B. A tool that allows a user to connect to other computers.actualtests.co m 223 . B. It blocks popup ads. Any Time." . B.CompTIA 220-701: Practice Exam QUESTION NO: 732 Which of the following is the definition of telnet? A. D. C. It retrieves email from the mail server. D. by default? A. A tool that tells a user of the workstation that they have exceeded their memory quota. Answer: A QUESTION NO: 733 Which of the following ports is used for telnet.com Ac A. Port 25 D.www. It holds a log of the last three passwords used.

Power supply D.com Ac QUESTION NO: 738 tua Answer: A lTe A. electric shock felt on computer case. B. Wireless router B.www. UPS not working properly Answer: C QUESTION NO: 737 Drive thrashing is described as which of the following? Which of the following can be used as a boot device upon startup? (Select TWO). Which of the following is the cause? A. USB C. and the hard drive stops working.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 736 A workstation has been experiencing intermittent system problems. sts . A recognized method of disposing hard drives that contain sensitive data. Printer E. Network D.actualtests. System RAM Answer: B. The user described the problems as: occasional rebooting. A. A method of recovering lost data from a hard disk. Excessive movement between system memory and virtual memory.C QUESTION NO: 739 "Pass Any Exam. C. Any Time. Any damage to a hard drive caused by an intention or unintentional jolt or movement. RAM module is faulty C. D.co m 224 . Processor is going bad B." . overheating.

actualtests. Start> Run> Accessories> Command Prompt C. A. ipconfig C.com Ac tua lTe QUESTION NO: 741 sts Answer: B . Start>Programs>Accessories>Communications> Command Prompt D. Start> Run>cmd B. Ctrl + Alt + B D. Shift + B C.CompTIA 220-701: Practice Exam Which of the following allows a technician to boot from a special device upon startup? A. Help the user with every issue that they call about and put all other work orders on hold.g. ping Answer: D QUESTION NO: 742 Which of the following is a way to get to a command prompt in a Windows XP machine? (Select TWO). B. Function keys (e. Explain to the user they need to fill out a work order for the computer issues. F12) B. Which of the following utilities could be used to check if there is a remote device on the network? A. nslookup D. netstat B. Which of the following should the technician do? A. Start> Programs> Accessories> Command Prompt "Pass Any Exam. Ask another technician to take over support for this user. Any Time.co m 225 . Windows Key + B Answer: A QUESTION NO: 740 A user is calling excessively with computer issues." . D. C.www. F9. Ask the user to call another technician for more in-depth assistance.

it does not print.actualtests. Which of the following places should the technician look to find the proper handling procedures? A. Confirm the printer name where the user is trying to print.CompTIA 220-701: Practice Exam E." . A past technician's documentation D. every time the user sends a print job to the printer. PS/2 B. The manufacturer's documentation C. There are multiple printers in the office. NIC C. B. Answer: A QUESTION NO: 744 Which of the following components is used to connect expansion boards to the motherboard? A. D.co m 226 . The cleaning label B. Replace the paper in the printer. MSDS Answer: D "Pass Any Exam.D QUESTION NO: 743 A user is trying to print to a network printer. however.www. Reboot the workstation and have the user log in again.com Ac tua lTe sts . Riser card D. C. Which of the following is the FIRST step that the technician should do? A. Chipset Answer: C QUESTION NO: 745 A technician is about to use a cleaning solvent. Restart the print spooler service. Any Time. and all other users are able to print to the printer. Start> Control Panel> Run>cmd Answer: A.

LAN B. prevent damage from weather. assist with data transmission. B. provide protection from heat.com 227 Ac tua QUESTION NO: 748 lTe Answer: B sts A. One B. C." . Any Time. Seven D. C. Answer: D QUESTION NO: 747 The foil shielding on a STP cable is there to: A. domain.co m When applying the security settings to a network. Answer: D QUESTION NO: 749 A network that has no server controlling the computers is known as a: A. which of the following is the BEST way to dispose of the old cartridge? A. WAN. Store in an air-tight container. prevent outside interference. Return to the manufacturer for recycling. D. D.www. which of the following is the MINIMUM number of failed login attempts before a user is locked out? . "Pass Any Exam. Nine . Three C. Dispose in an incinerator.actualtests. B. Put the toner into a sealed bag and then throw into the garbage.CompTIA 220-701: Practice Exam QUESTION NO: 746 After changing the toner cartridge on a printer. C.

C. Check to see if the network cables were terminated properly. D.com Ac tua lTe A. Make sure the network cable is seated properly in the users computer.Rom is compatible hardware. What should be the BEST first step to resolve this issue? A.co m Answer: B 228 . Ensure that shielded cable was used for the network. C. Making sure that replacing the power supply is not cost prohibitive. Check to see if the BIOS register the drive.CompTIA 220-701: Practice Exam D. workgroup.www." . sts When a component has a proprietary power supply what is the main limitation? . B. Make sure that the disc is a CD and not a DVD. one power supply is as good as another.Rom is not reading a disc. Making sure the power supply will fit into the casing. Answer: C QUESTION NO: 753 "Pass Any Exam. B. Replacing it with a power supply made specifically for that unit. D.actualtests. QUESTION NO: 751 Answer: B QUESTION NO: 752 A user calls with a concern about network performance. There are no limitations. Any Time. Ensure that the CD drive is installed. which of the following would be the FIRST step to evaluate this issue? A. Make sure that the network cable is not touching any other cables. B. Answer: D QUESTION NO: 750 A user reports that their CD. D. C. Check to see if theCD.

A complete back up of the hard drive. An established recovery point. "Pass Any Exam. Which of the following would be the BEST questions to ask the customer? (Select TWO). Other equipment plugged into the same power strip/surge protector also will not turn on. B. lTe sts . Was the electric bill paid? D.actualtests. complex user names.co m . The customer says the tower computer will not turn on and the monitor will not turn on either. Is another piece ofequipment. Did the computer and monitor work before? C. B. smart cards.B QUESTION NO: 756 A remote Customer calls with a dead computer. An emergency recovery disk (ERD). The customer has tried the power buttons on the computer and monitor multiple times and still the computer and monitor will not turn on. D." . D. A record of the ADMIN passwords. Any Time. Is it a LCD or CRT monitor? E. retinal scans. powering up? B.CompTIA 220-701: Practice Exam Certificate based security for a network would involve the use of: A.www. background checks for users. C. What is the manufacturer of the power strip/surge protector? Answer: A. Answer: C QUESTION NO: 755 A. that is plugged into the same power strip/surge protector. Answer: B QUESTION NO: 754 Which of the following is a best practice to create during an OS installation? A. What would be the questions to ask this customer? (Select THREE). C.com 229 Ac tua A remote customer calls and says their computer and monitor will not turn on.

Has any electrical work been done recently? G.CompTIA 220-701: Practice Exam A. Create restore point D. Make a list of all programs that will need to be reinstalled in event of a system failure B. Any Time.F QUESTION NO: 757 Which of the following should be recommended prior to any solution that you will implement? A. What is the manufacturer of the power strip/surge protector? E. proceed with solution. What is the manufacturer of the other equipment plugged into the power strip/surge protector? F.co m . What kind of equipment is plugged into the power strip/surge protector? Answer: B.com 230 Ac A. Is another piece of equipment plugged into the same power receptacle and is it working? C. Always on C. Hibernate C. Standby D. Can you or someone else check the circuit breaker for that receptacle? D. Wake on LAN tua Which of the following power management settings will require the power button to be pressed to bring a computer back to a usable state by default? lTe sts Answer: D . Wake on LAN "Pass Any Exam. Nothing.C.actualtests. Always on B. Standby B. Perform backup of all data QUESTION NO: 758 Answer: B QUESTION NO: 759 Which of the following power management settings will allow any key press or mouse movement to bring a computer back to a usable state by default? A.www. How big is your electric bill? B. Nothing should be affected C." .

Any Time. Which of the following is the BEST solution? A. What is the BEST response to this question? sts QUESTION NO: 761 . relax and try to be as calm as possible while working through the distraction C.www. Give them a list of blog sites and documentation that discuss the twoOSs D.co Answer: B m 231 . Continue answering thequestions. Throw it in the trash. Put on an ESD strap and inspect the internal components B. Hibernate Answer: A QUESTION NO: 760 While working on a computer at a customers home.com Ac tua A. It is getting to the point that is becoming a distraction. Say nothing. Explain that what is being done is extremely complicated and requires concentration. end the conversation C. Send them off on a small task to get a moment to concentrate and finish the job Answer: D QUESTION NO: 762 A CRT has stopped working. the customer continually asks questions about every step being performed. Dispose through proper channels or send it to be repaired C.actualtests. Explain the pros and cons of each system lTe A customer has asked if Windows XP is better than Windows Vista." . D. Ask to be excused to use the phone to take a small break outside to get some air B. Which of the following should the technician do? A.CompTIA 220-701: Practice Exam D. Check that the tube and capacitors are intact D. Tell the customer that both are excellent choices B. CRTs are being replaced by LCDs Answer: B "Pass Any Exam.

Have the user work after hours to finish their print jobs. Any Time. Between 4 and 6 characters Answer: B QUESTION NO: 765 Answer: A QUESTION NO: 766 Which of the following can be done to ensure that the workstations are not damaged and do not lose power during momentary power spikes or blackouts? A. Give the user permissions to cancel other users print jobs. Annually D." . 30 to 60 days Answer: A QUESTION NO: 764 On average how long should your password be at minimum? A. Replace all CMOS batteries in the office B.co m . Between 6 and 8 characters C. D. Install a generator in the office C. Between 8 and 10 characters D. Which of the following is the BEST option to alleviate this issue? lTe sts .com 232 Ac A.actualtests. 60 to 90 days C. C. 90 to 180 days B. Give the user a dedicated printer.www. B. Raise the priority of the users jobs to the highest level. tua A users high priority print jobs are constantly being held up by larger jobs of lesser importance. Between 10 and 12 characters B. Install a UPS in the office "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 763 On average how often passwords should be changed? A.

Restoring all files from a storage device Answer: A QUESTION NO: 769 A customer wants to use their laptop at a local hotspot that they have successfully used before. Retrieve the work from a hot site for the office C. but the computers gives an error that the computer has not been shutdown properly. Suggest the computer be moved around.co m . and shuts down the computer B. Shut down the computer before you leave and have them perform the calculation during their down time Answer: A QUESTION NO: 768 You have changed something on your workstation that is affecting the stability of your OS.actualtests. You decide to go to a prior restore point. Which of the following should you try FIRST? A. however they are not receiving any Wi-Fi signals.CompTIA 220-701: Practice Exam D. Loading a full backup onto your workstation D. Recently the building has been experiencing lengthy power outages and when the employees return the next morning they find that not only all work has been lost. There are UPSs connected to the equipment but they only last about 30 minutes. Rolling back to an earlier configuration B. Have an employee work nights to perform the shut down when the power supplies battery is about empty D. Which of the following is the action that is being performed? A. What is an option to ensure that all work is not lost and damage does not occur to the system? A. closes programs. Preparing system for Automated System Recovery (ASR) C.www.com 233 Ac tua lTe sts . "Pass Any Exam." . Use software that in case of an outage saves your work. Install power strips in the office Answer: C QUESTION NO: 767 There are computers that are left on overnight to complete certain calculations and tasks. Any Time.

D.ROM is not reading a disc. Answer: C QUESTION NO: 770 A customer is giving a business presentation and has attached a laptop to a portable projector. Check that the Wi-Fi adapter is enabled. Which of the following would MOST likely solve the issue? A. B.com Ac tua A. Change the power settings in Power Management. B. Which of the following is the FIRST step to take to resolve this issue? A. Check to see if the CD. C. Change the computer from a laptop to a desktop. each time the customer closes the laptop the computer goes into standby. Ask if they have a modem. D. C. Smart card D. Ensure that the device is working in Device Manager. Move the projector further away from the laptop.actualtests. Any Time. Make sure that the disc is a DVD and not a CD. However. D. Password lTe Which of the following is the authentication technology used by a fingerprint reader? sts .CompTIA 220-701: Practice Exam B. Ask for model number." . Answer: C "Pass Any Exam. Answer: D QUESTION NO: 771 Answer: B QUESTION NO: 772 A user reports that their DVD.co m 234 . C.www. Change the power settings on the projector. Biometrics C.ROM has compatible hardware. Software firewall B. Check to see if the BIOS registered the drive.

Press CTRL-ALT-DEL and check Task Manager for programs running in the background.C QUESTION NO: 775 A remote customer reports the mouse cursor is moving erratically on the screen or not at all. What is the manufacturer of the mouse? Answer: A. E. Which of the following questions should a technician ask this customer? (Select TWO). be stern with the user.com Ac tua lTe sts . What is the manufacturer of the computer? D.www. Check the video cable to make sure it is still connected. If the mouse has roller ball underneath could they examine it? B. Check to see if the monitor and system hardware are compatible. Move the mouse and/or press the space bar to check if the computer is in sleep mode. B. D. make the user promises to keep them quiet. C. Any Time.D QUESTION NO: 776 "Pass Any Exam.co m 235 . Which of the following steps should be performed to check the monitor? (Select TWO). What type of mouse is it? E. repeat back the issue to the user to ensure understanding. Check for other equipment plugged into the same power strip/surge protector. What mouse driver are they using? C. A. D. tell the user to call back when they have calmed down. Answer: A. B. Answer: D QUESTION NO: 774 A remote customer states their monitor has no display. A.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 773 When dealing with a difficult user it is BEST to: A." . C.

Upgrade all drivers. B. Hard drive location in the computer. The manufacturer of the RAM installed in the computer.com Ac tua lTe QUESTION NO: 778 sts Answer: D . Connecting to a parallel tape backup device D.co m 236 . Perform backup of all data. Answer: C QUESTION NO: 777 A customer states that the computer is taking a long time to boot and the hard drive light is staying on constantly. "Pass Any Exam. Failed fan in the power supply. The hard drive location in the computer.www. The amount of RAM installed. Any Time. D. Which of the following MOST likely uses a parallel port? A. Printing to an older printer C. C. C. CPUheatsink seated properly. D. Update the anti-virus software. The manufacturer of the computer and hard drive.CompTIA 220-701: Practice Exam There is excessive heat near the back of a computer. B." . Which of the following should a technician check to resolve the issues? A. B. Remove unneeded external components. Connecting to a parallel modem Answer: B QUESTION NO: 779 A technician is getting ready to perform a repair installation of Windows. Create a restore point. D.actualtests. Which of the following should be done FIRST prior to the installation? A. Connecting a loop-back plug B. C. Which of the following should be checked? A.

Which of the following is the LAST step that should be performed? A. D. Always on C. Document findings. Establish a theory of probable causes of the incompatible driver.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 780 A technician has replaced an incompatible driver with one that is compatible. Standby D.www. Any Time. Standby B." . Wake on LAN Answer: A QUESTION NO: 783 "Pass Any Exam. Hibernate D. Wake on LAN B. Escalate the problem to the next tier support. C. B.com Ac QUESTION NO: 782 tua lTe sts .co m 237 . Cycle the power to ensure that thent driver works. Answer: C QUESTION NO: 781 Which of the following power management settings allows volatile data to be written to a hard drive before powering off? A. Hibernate Answer: D Which of the following power management settings will allow a user to press any key or mouse movement to bring the computer back to a usable state by default? A. actions and outcomes. Always on C.actualtests.

Put on an ESD strap and inspect the internal components. B.actualtests. relax and try to be as calm as possible while working.co m 238 . Answer: D QUESTION NO: 784 A CRT has stopped working. and a mini refrigerator are plugged into one power strip in a single outlet. D. Explain that what is being done is extremely complicated and requires concentration. Zero B. Throw it in the trash. Which of the following should be done to ensure safety? A. Move some of the devices to other outlets and replace the power strips with surge protectors. It is getting to the point that is becoming a distraction. Ask to be excused to use the phone to take a small break outside to get some air. CRTs are being replaced by LCDs. Check that the tube and capacitors are intact. Eight D.CompTIA 220-701: Practice Exam While a technician is working on a computer at a customers home. C.com Ac tua Which of the following is the MINIMUM amount of characters Windows XP will allow in a password? lTe sts . Any Time. Six C. Answer: D QUESTION NO: 785 A. Twelve Answer: A QUESTION NO: 786 Two workstations. the customer is asking questions wanting to know every step being performed and why. Which of the following should the technician do? A. B. Continue answering the questions. two monitors. "Pass Any Exam. D. B. Move the printers to their own UPS to cut down on the amount of devices going to the outlet. Dispose through proper channels or send it to be repaired. two printers.www. Which of the following is the BEST solution? A. C. Send them off on a small task to get a moment to concentrate and finish the job." .

Install power strips in the office. Install software that saves work. B.www. Load a full backup onto the workstation. Replace the power strips with UPSs and eliminate the extension cords. Which of the following actions should the technician perform FIRST? A. Replace the CMOS batteries to all affected equipment. tua lTe Computers are left on overnight to complete certain calculations and tasks. Install a generator in the office. Install a UPS in the office.com 239 Ac A. D. C." . B.CompTIA 220-701: Practice Exam C. Any Time. Restore all files from a storage device. Have employees shut down their computers before they leave and perform the calculation during their down time. Replace the power strips with surge protectors with longer cords. C.co m . There are UPSs connected to the equipment but they only last about thirty minutes. and properly shuts down the computer. D. Prepare system for automated system recovery (ASR). Roll back to a previous restore point. "Pass Any Exam. Which of the following can be done to ensure that the workstations are not damaged and do not lose power? A. C. Answer: B QUESTION NO: 787 In an office there is a concern that the power occasionally spikes and blacks out for a second or two during the day. Have an employee work nights to perform the shut down. D. Answer: B Answer: B QUESTION NO: 789 A user has changed something on their workstation that is affecting the operability of the OS. closes programs. Setup a hot site for the office so all data will be backed up.actualtests. D. Which of the following will BEST ensure that no damage occurs to the system in the event of an extended power outage? sts QUESTION NO: 788 . B.

Change the computer from a laptop to a desktop." . B. B. Set the SSID code on the laptop. Which of the following would the technician recommend for the client? A. Reboot the laptop to toggle image between screens.co m 240 . Enable DHCP on the laptop. Press the function key and then configure the projector settings. Which of the following should the customer perform? .CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 790 A customer has attached a laptop to a portable projector. Use the function + f10 key to toggle between screens. C. Answer: C "Pass Any Exam. Change the power settings on the projector. Each time the customer closes the laptop the computer goes into standby. Install a wireless modem.actualtests. Which of the following should the technician do to solve this issue? A. Use the function + f8 key to toggle between screens. Change the power settings in power management. The client would like to access the network from outside the home and on the top floor. B. C. Any Time. C. D.www.com Ac tua lTe A. Use alt + tab to toggle between screens. D. sts A customer reports that after connecting a laptop to a projector they can see their presentation on the laptop but not on the projector screen. Answer: C QUESTION NO: 791 Answer: A QUESTION NO: 792 A client reports that after setting up a home WLAN they can only access the network from the first floor. D. Install an access point.

Any Time.D QUESTION NO: 795 A customer calls and wants to know how to cool a game server. C. Answer: B QUESTION NO: 796 "Pass Any Exam.co m 241 . Dissipates heat from the chips D. D. Install multiple fans. Cools the power supply C. AGP slot C. Compressed air Answer: A QUESTION NO: 794 Which of the following is the purpose of heatsinks? A. B. Answer: C. Use hyper-threading.CompTIA 220-701: Practice Exam QUESTION NO: 793 Which of the following is the BEST method for cooling a motherboards northbridge chip? A. The LCD backlight is failing. Install more memory in the system. CPU slot D.www. This might be an indication that the battery is failing and can no longer hold a charge. C. The screen is set to automatically dim to optimize battery power when power is disconnected." . Prevents motherboards temperature from getting to low B. The LCD inverter board is going bad.com Ac tua Explanation: A.actualtests. D. Heatsink B. Which of the following is the BEST recommendation to make? A. Install a liquid cooling system. B. Prevents the monitor from overheating lTe sts .

Answer: D QUESTION NO: 798 Which of the following is the purpose of thermal compound? A.1. Which of the following should a technician tell the user? A. To provide insulation around the processor.16 12. D. 172. To prevent memory vibration caused by theheatsink fan.254. To protect the CPU from direct contact with theheatsink.16 B. To provide thermal transfer from the CPU to theheatsink. 169.actualtests.CompTIA 220-701: Practice Exam A user requests that a technician install a fingerprint reader on the users laptop. When the user connects the AC power. Smart key C. Software firewall Answer: C QUESTION NO: 797 A user reports that when they disconnect the AC adapter from their laptop." . Answer: C QUESTION NO: 799 Which of the following IP addresses is an example of an APIPA address? A. The screen is set to automatically dim to optimize battery power when power is disconnected. Biometrics D. This might be an indication that the battery is failing and can no longer hold a charge. C.168.1 C. the LCD returns to normal brightness. Any Time. B.co m 242 . 192.www. Ergonomics B.com Ac tua lTe sts . The LCD inverter board is going bad.10 "Pass Any Exam. The LCD backlight is failing. the LCD screen gets dimmer. D. B.0. Which of the following authentication technologies can be used? A. C.

1 C. 92. 129.254.1.1 B.9 D.168. 192.www.CompTIA 220-701: Practice Exam D.128 D.25.co QUESTION NO: 801 m 243 .18.10 C.25." .128 B.168. 201.29.253.1. 192.1.16.18.168. 92.128 Answer: D Which of the following IP addresses is a class B address? A.168.254. 92. Any Time. 169.com Ac tua lTe sts . 201.254.25.10 C.16. 129.1.1 B. 192.10 Answer: D QUESTION NO: 802 Which of the following IP address is a class C address? A.9 D.253.18.254. 192. 129.1 Answer: D QUESTION NO: 803 Which of the following IP addresses is a private address? "Pass Any Exam.1 Answer: A QUESTION NO: 800 Which of the following IP addresses is a class A address? A.10.actualtests.29.16.

25. 169. 9ca5rl D.128 B.10 Answer: C QUESTION NO: 805 Answer: C QUESTION NO: 806 Which of the following is the MOST secure password? A.1 C.254.168.co m 244 .254.10 C.com Ac tua A. 192.168.253.254. June171988 C.0. 169. comptia1 Answer: A "Pass Any Exam.10." .18.1.www.9 D.1 D.168. 192.10.255 lTe Which of the following IP addresses is a loopback address? sts .0. 201.16. 127. s1A@r4A&! B. 255.10 B. 192.16.1 C.actualtests.10.255.29.CompTIA 220-701: Practice Exam A. 192. 92.10.10 Answer: B QUESTION NO: 804 Which of the following IP addresses would a technician see if a computer is connected to a network device but is not receiving an IP address from the DHCP server? A.10 D. 172.0.10 B.255. 129.168. Any Time.0.

Answer: A QUESTION NO: 810 Which of the following types of media is solid state? A. Resolve the problem.CompTIA 220-701: Practice Exam QUESTION NO: 807 Which of the following wireless encryption methods is the MOST secure. WEP B. Keylogger C. B. C.co m 245 . D. by default? A. MAC filtering Answer: C QUESTION NO: 808 Which of the following security methods prevents loading the OS without the correct credentials? A." . Keyfob D. DVD D.actualtests. Username and password Answer: A QUESTION NO: 809 Which of the following is the FIRST step in troubleshooting a problem? A. WPA D. Blu-Ray B. SSID C. Any Time.www. Flash C. CD "Pass Any Exam. Take the computer apart piece by piece until the problem is identified. BIOS password B. Document the problem. Recreate the problem.com Ac tua lTe sts .

www." . Flash B.actualtests. PCMCIA Answer: C QUESTION NO: 814 Which of the following wireless communication types works at short distances and operates by line of sight? "Pass Any Exam. NIC B.com Ac Which of the following adapter cards allows the video on a camera to be transferred to a PC for editing? tua lTe sts A. Graphics C. Capture D. Blu-Ray Answer: D QUESTION NO: 812 Answer: B QUESTION NO: 813 A. IEEE 1394 D. PCIe B. Modem C. Parallel . DVD C.co Which of the following interface card types allows Internet access through a dial-up connection? m 246 .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 811 Which of the following optical media types has the GREATEST amount of capacity? A. HDD D. Any Time.

Bluetooth C. Windows 2000 D.CompTIA 220-701: Practice Exam A.www." .11a B. Any Time. KVM B. WindowsVista Premium B. Windows Media Center C.com Ac tua lTe sts QUESTION NO: 816 . Keyboard C. Cellular Answer: C QUESTION NO: 815 Which of the following input devices requires calibration before use? A. Windows XP Answer: D "Pass Any Exam. 802. Windows 2000 D. WindowsVista Basic B. Touch pad Answer: C Which of the following operating systems have Flip 3D installed by default? A.actualtests. Infrared D. Windows XP Answer: A QUESTION NO: 817 Which of the following is the FIRST operating system to have Windows Compatibility Mode installed by default? A.co m 247 . WindowsVista Ultimate C. Touch screen D.

Any Time.D QUESTION NO: 819 Which of the following steps would allow a technician to change the virtual memory in Windows XP Pro? A.actualtests. Control Panel> System> Advanced> Performance> Settings> Advanced> DEP D. To allow RAID support C. Add and Remove Programs "Pass Any Exam.co m Which of the following is a reason why a technician would install a new Windows XP Pro installation with a FAT32 file structure? ." . My Computer> System> Performance> Settings> Virtual Memory B. To support dynamic disks B.com 248 Ac tua QUESTION NO: 820 lTe Answer: D sts A. Ability to share the file and folders Answer: B. Legacy support for older systems . Control Panel> Performance> Settings> System> Virtual Memory Answer: B QUESTION NO: 821 Where is the MOST common place for Wake on LAN (WOL) to be enabled/disabled? A. Support for file encryption D. Network Neighborhood> Ethernet controller B. File encryption options C. User access and permissions options E.www. Control Panel> System> Advanced> Performance> Settings> Advanced> Virtual Memory C.CompTIA 220-701: Practice Exam QUESTION NO: 818 Which of the following are advantages to NTFS? (Select TWO). Files can be larger than 256MB B. Macintosh PC read/write access D. A.

Any Time. Hide a password document in the workstation D." .CompTIA 220-701: Practice Exam C.com Ac tua lTe sts QUESTION NO: 823 .www. which of the following commands would the technician use? A. ipconfig D. WEP64 B. Control Panel> Power Options D. msconfig Answer: B Which of the following is a best practice when informing users on how to remember a password? A. A notepad document on the desktop of the operating system Answer: B QUESTION NO: 824 Which of the following is the STRONGEST wireless encryption standard? A.actualtests. System BIOS Answer: D QUESTION NO: 822 A technician needs to verify that all installed devices are using digitally signed drivers from the correct manufacturer. WPA2 D. WPA Answer: C "Pass Any Exam. Never write down the passwords C. WEP128 C. sigverif C. In a Windows Vista workstation.co m 249 . sfc B. Contain on a sticky note on the back of the monitor B.

Which of the following services may need to be restarted? A. These types of services are known as: A. D. Answer: A QUESTION NO: 826 In order for the print spooler service to start or run correctly. Refuse the callers request and inform the police. B. Print Spooler D.www. Any Time. Printer Driver B. B. dependency services.actualtests.msc "Pass Any Exam. Windows Spool Service C. perfmon. C. registry level services. the print spooler requires other services to be running first.co m .com 250 Ac tua lTe sts . Refuse the callers request and inform an IT manager. Give the caller the information and inform an IT manager. They ask the employee for their username and password." . primary services. C. Which of the following should the employee do? A. Answer: C QUESTION NO: 827 A print job fails to leave the queue. NIC driver Answer: C QUESTION NO: 828 Which of the following commands would a technician use to manage current print jobs and queues on a Windows Vista PC? A. Give the caller the username and password. D. They state they need to upgrade the antivirus protection on the workstation.CompTIA 220-701: Practice Exam QUESTION NO: 825 An employee receives a phone call from a help desk. driver level services.

services. A 32-bit operating system and a 64-bit processor C.msc Answer: D QUESTION NO: 829 Which of the following are the minimum requirements to run a 64-bit application in Vista? A.com 251 Ac tua lTe sts . B. how might a technician determine if the unit has WiFi capability? A. Other companies use other names. to describe their 1394 "Pass Any Exam.co m . A dual-core 32-bit processor and a 64-bit operating system D. Without knowing the specifics of that model. Any Time.msc C.11b Answer: C Explanation: IEEE 1394 standard was originally developed by Apple and was used with trademarked name FireWire. D." . C. Check the Device Manager for a wireless network device. eSATA C. Answer: D QUESTION NO: 831 Which of the following would be required to capture video from a digital camcorder? A.CompTIA 220-701: Practice Exam B. A 64-bit processor and a Vista Home Basic operating system B. Serial B. Check forWiFi radio on/off switch on the function keys. 802. Check for an externalWiFi on/off toggle switch. A 64-bit operating system and a 64-bit processor Answer: D QUESTION NO: 830 A customer has just purchased a new laptop.link and Lynx.www. such as i. printmanagement. IEEE 1394 D. Check for an external antenna.actualtests. print D.

This is because it is not only high speed but also supports isochronous data." . C. B. Answer the phone and stay in the same room the whole time so the customer knows that they have not been abandoned. I will let you know what happens after the repair.co m . D. Which of the following is the BEST action? A. "Pass Any Exam. "I replaced some of the computer parts and now it is functional. Which of the following is the BEST response? A. D. Have the phone onvibrate before starting the repair. QUESTION NO: 832 A technician has just finished doing a repair and the client wants to know what repairs were performed. Well. C." B. which means delivering data at a guaranteed rate. Your data should be fine." B. In the middle of doing the repair. such as video devices.CompTIA 220-701: Practice Exam products. I cannot guarantee that your data will not be lost. Apologize and excuse oneself for a moment to take the call quickly outside the room." C. This type of repair will not affect it.www. "I am not sure if your data will be lost I will confirm with my manager. please read it and then get back to me with any questions.actualtests. which is the main circuit board for the PC. the phone rings. "Here is all my documentation for the repairs. Which of the following is the BEST response? sts . Take the call." Answer: C QUESTION NO: 833 Answer: B QUESTION NO: 834 A technician is on a repair job and is expecting an important personal call on their cell phone. I replaced the motherboard. "The memory controller was interpreting several addressed incorrectly so I replaced the DIMM. tua lTe A technician is replacing a motherboard and the client seems nervous and asks if they are going to lose all their data. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time.com 252 Ac A. Any Time. Put the phone between one's ear and shoulder so the technician can do the repair and talk at the same time. I am not replacing the hard drive.

Attributes. while protecting the data from the operating system related issues? lTe sts .actualtests. Answer: B QUESTION NO: 836 Answer: C QUESTION NO: 837 Which of the following will BEST allow a technician to secure a computer against unauthorized use without entering a password? A. D. Any Time. B." . D. Partition the drive into two logical drives. but let the client know that the client will be charged extra for the same repair nexttime. Immediately leave and go to another room to take the call and deal with the repair later. The technician knows that it is because the client has long fingernails and is weary of having to return every week to replace keys for this client. Hide the sensitive data from casual view using folder Properties . Do the repair. Refuse to do the repair until the client learns how to type with long fingernails. C. Front panel media lock B. Encrypt the sensitive data so that it cannot be read without a key. Biometric fingerprint scanner "Pass Any Exam.www. Which of the following is the BEST response to the clients next repair order? A. Partition the drive into two physical drives making C: the OS and D: the data. Show the client how to put the keys back on. Answer: A QUESTION NO: 835 A client is having a recurring problem with keys popping off their keyboard.co m .CompTIA 220-701: Practice Exam D.com 253 Ac A. B. making C: the OS and D: the data. tua Which of the following configurations would BEST allow sensitive data to be stored on the same hard drive as the operating system. Do the repair and request that the client trim their fingernails to prevent the keys from popping off. Keylogger C. C. Do the repair with a good attitude.

Answer: C QUESTION NO: 840 A technician has replaced a power supply for a client and notices there is no power protection in use. Unplug the computer after testing and recommend to the client that they need to install a surge protector." . B. Which of the following is the BEST action to take? A. Larger power supply D.actualtests. UPS B. Remove excessive dust and loose items. C. D.CompTIA 220-701: Practice Exam D. Leave it up to the client to take their own precautions. B.co m 254 . Barcode reader Answer: C QUESTION NO: 838 A user reports that the power briefly went out at home while they were in the middle of editing a very important file. Power strip C. Which of the following devices would BEST help the user avoid further interruptions from short power failures? A. Cover the extra power plugs not being used with electrical tape.www. Check for and remove outdated components.com Ac tua lTe sts . Answer: A "Pass Any Exam. Install an uninterruptible power supply (UPS). Tell the client they need to install a surge protector soon. D. Replace all cooling fans with new ones. C. Any Time. CMOS battery Answer: A QUESTION NO: 839 Which of the following preventive maintenance techniques should be performed when opening a computer for repair or upgrade? A.

B.actualtests. Class C D.255. Answer: B Which of the following network classes exists if the default subnet mask is 255. Identify the problem. C.www. Suggest purchasing a newer processor.0? A. Establish a plan. D. Formulate a theory." . B. Class A B.com Ac QUESTION NO: 843 tua lTe sts . Class D Answer: C QUESTION NO: 844 Which of the following network classes exists if the default subnet mask is 255. D.0? "Pass Any Exam. Document the actions. Any Time. C.co m 255 .CompTIA 220-701: Practice Exam QUESTION NO: 841 A client reports that their system runs slowly. Run CHKDSK on the hard drive. music and browse the Internet. Increase the systems RAM.255. which of the following actions should be taken NEXT? A. Class B C. Answer: A QUESTION NO: 842 After the technician performed a repair and has verified that the computer is working properly. The system specifications are still very good.0. They have had the system for two years and use it primarily to download photos. Which of the following is the FIRST action to take? A. Defragment the hard drive.255.

QUESTION NO: 845 Which of the following network classes exists if the default subnet mask is 255. Class D Answer: B Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255." .22. Class C D. Any Time.CompTIA 220-701: Practice Exam A.0? A.0. Class C D.30. Class A B.0.actualtests.1. Class A B.0. Class B C.0? A.www. Class B C.0.1? lTe sts . Class D tua Which of the following network classes exists if a hosts IP address is 192.168.255. Class B C.com Ac A. Class C D. Class B C. Class A B. Class C D. Class A B. Class D "Pass Any Exam. Class D Answer: A QUESTION NO: 846 Answer: C QUESTION NO: 847 Which of the following network classes exists if a hosts IP address is 172.co m 256 .

Bridge . static IP address. Router C.co Which of the following devices can automatically assign host IP addresses? m 257 . Class B C. Task Manager "Pass Any Exam.com Ac tua lTe sts A. B. Class A B.actualtests.172.1.1? A." . Switch B. reserved IP address. D.www. C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 848 Which of the following network classes exists if a hosts IP address is 10. Any Time. Hub D. Answer: B QUESTION NO: 851 Which of the following contains the settings to change the size of the paging file? A. Class D Answer: A QUESTION NO: 849 Answer: B QUESTION NO: 850 A host that has been assigned a permanent IP address is said to have a: A. stationary IP address. dynamic IP address. Class C D.

D. Double click theprinters icon. Double click theprinters icon. The components driver is outdated. Double click theprinters icon. right click on the print job and select restart. The component is not installed. The component is disabled. B. Double click theprinters icon." . Double click theprinters icon. Answer: A QUESTION NO: 854 How can a user continue a paused print job from the first page when using Windows XP? A. Double click theprinters icon. right click on the print job and select cancel. Double click theprinters icon. right click on the print job and select cancel. C. Double click theprinters icon.actualtests. C.com Ac tua lTe sts QUESTION NO: 853 . D. Answer: D How can a user temporarily stop an active print job when using Windows XP? A. Virtual Memory D.co m 258 . right click on the print job and select delete. B. right click on the print job and select properties. Device Manager C. Any Time. B. D.www. right click on the print job and select restart.CompTIA 220-701: Practice Exam B. right click on the print job and select resume. C. The components driver is not found. Answer: A "Pass Any Exam. right click on the print job and select pause. Hardware Profiles Answer: C QUESTION NO: 852 Which of the following is indicated when a yellow question mark appears next to a device on the Device Manager list? A.

The shared printer is not compatible with the host computers operating system. 10 "Pass Any Exam.com 259 Ac tua lTe sts . B. 5 B. right click on the print job and select cancel. Any Time. Print sharing has not been enabled on the host computer. which of the following tabs gives the technician the ability to set time availabilities on a shared printer? A. D. Double click theprinters icon. General Answer: A QUESTION NO: 858 How many concurrent connections can a Windows XP computer have established at any given time? A. right click on the print job and select resume. D. Security D.co m . Double click theprinters icon. The print drivers have not been installed on theusers remote computer. C. right click on the print job and select properties. C. Which of the following is the MOST likely cause? A. Answer: C QUESTION NO: 857 In Printer Properties.actualtests.www. Double click theprinters icon. Ports C. B. Double click theprinters icon.CompTIA 220-701: Practice Exam QUESTION NO: 855 How can a user delete an active print job when using Windows XP? A. Simple file sharing has not been enabled on the host computer. Answer: C QUESTION NO: 856 A remote user cannot locate a printer connected to a host computer in a workgroup. right click on the print job and select restart." . Advanced B.

C. Only ask the customercloseD. A user checking their personal email at an office.ended questions.CompTIA 220-701: Practice Exam C. Which of the following responses would be BEST to use? . A kiosk in a department store that looks up information in their online catalog. Be sensitive to the customer's culture. C. QUESTION NO: 860 Answer: D QUESTION NO: 861 Which of the following is the BEST response when interacting with a customer? A.co m Answer: C 260 . D. Use technical acronyms to show your technical expertise. B. D. A remote salesman must transfer contract data to the corporate office.com Ac tua A. The technician has verified that the unit is working properly and is now updating the customer on the event. B. Please inform me if the PC will be processing more work than for which it was designed." . D. B. 20 Answer: B QUESTION NO: 859 Which of the following is an example of when a VPN should be used? A.actualtests. Any Time. Answer: D "Pass Any Exam. 15 D. Please inform me if you continue to have any problems with this PC. Please try to be more conscious of static when using this PC. Please inform me if you think you want me to come back and check it again tomorrow. C.www. A remote user updating the antivirus software on their notebook computer. lTe sts A technician has replaced a failed DIMM. Inform the customer of the expense that is being incurred.

share this with the customer and take any preventative measures.www. Before starting any work on the system. Document the solution. C. D. share this with the customer and take steps to minimize the reoccurrence. Answer: A QUESTION NO: 863 A technician has completed the repair of a problem on a PC. Remove the cover of the workstation case and use an ESD strap before the upgrade. Document the entire event. Follow the manager's instructions. D. C. A new service call is received. B. Call the service manager and inform them that the new service call cannot be made in time. Complete a full backup of the workstation before making any upgrades." .com 261 Ac tua lTe sts . Which of the following is the NEXT step to take? A. Document the core actions and inform the customer the repair has been completed. Call the customer and reschedule for another time. Call the new service customer and re-schedule the call for another time.co m . which of the following is the FIRST course of action to take? A. Call the service manager and inform them of the current situation. C. with a response time to another site of two hours. Unplug the workstation and begin the upgrade. Any Time. Inform the customer of the steps taken during the repair and continue to the next service call. B. D. Answer: A QUESTION NO: 865 "Pass Any Exam.actualtests. Which of the following would be the BEST choice to address this situation? A. Call the service manager and inform them of the current situation. Upgrade the hard drive and reboot the system. B. Answer: C QUESTION NO: 864 A technician is sent to do a hard drive upgrade in a workstation.CompTIA 220-701: Practice Exam QUESTION NO: 862 A technician is working onsite on a virus problem affecting several computers and servers.

Installation of the NTLDR B. TPM D. you can use only NTFS file system because only NTFS support encryption. Any Time. HPFS. Answer: C QUESTION NO: 867 BitLocker works with which of the following components on a machine to provide the user with a fully encrypted hard disk environment? A.co Which of the following needs to be completed before a clean installation of Windows Vista can occur? m QUESTION NO: 866 262 .com Ac tua lTe A." .www.actualtests. VRAM C. CDFS. Installation of updated device drivers sts . NTFS-E is an invalid file system name. NTFS.INI file C. FAT32. C.CompTIA 220-701: Practice Exam The preferred file system for use with all Windows operating systems starting at Windows 2000 is: A. B. Partitioning and formatting of the hard drive D. Answer: C Explanation: To implement file encryption on your Windows 2000 computer. Proper configuration of the BOOT. CMOS B. RAID Answer: C QUESTION NO: 868 Which of the following is the FASTEST possible connection speed for an external hard drive? "Pass Any Exam. D.

and does not wish to lose any files in the process. Which of the following is the MOST likely cause of the customers issues? A. Windows Vista Home Premium B. A. The customer has installed a new cordless telephone recently that uses the 2.11n B. EMI Answer: A QUESTION NO: 870 Which of the following memory types finds and corrects errors? A.www. Windows Vista 64-bit edition D. USB 2. 802. RDRAM D. IEEE 1394a C.0 D. RFI B. IEEE 1394b Answer: D QUESTION NO: 869 A user is reporting frequent drops in the 802. Which of the following operating systems needs to be used when performing this upgrade? (Select TWO). Windows Vista Home Basic C." . Any Time.co m .com 263 Ac tua lTe sts . WindowsVista Ultimate "Pass Any Exam. Electrical surges C. Double-sided B.actualtests. Dual-channel C. ESD D.11g wireless signal.CompTIA 220-701: Practice Exam A. ECC Answer: D QUESTION NO: 871 A customer wants to upgrade from Windows XP Professional to Windows Vista.4GHz spectrum.

B.actualtests.B .E QUESTION NO: 872 Which of the following are known as malware? (Select TWO).co m Answer: A. If the printer needs a memory upgrade to print multiple documents at once. lTe sts A user reports that none of their documents are printing. If the printer needs the queue cleared. C. Freeware D. The user sent ten different documents over a span of an hour.com 264 Ac tua A. Frequency B. D. Which of the following should the technician check FIRST? . Any Time. Spyware B. Which of the following power specifications is MOST important to look for when deciding on the power supply unit for the system? A.CompTIA 220-701: Practice Exam E. Hertz C.www. Trojans C. If the print spooler service needs to be configured for multi-page printing. WindowsVista Business Answer: D. Shareware QUESTION NO: 873 Answer: D QUESTION NO: 874 A technician is building a new system for a client with multiple processors and hard disk drives. A. Wattage D. If the printer needs a firmware upgrade to print multiple documents at once. Amperage Answer: C Explanation: "Pass Any Exam. DLLs E." .

co m . you must be careful about the wattage it provides." . 128 Answer: C QUESTION NO: 876 Which of the following battery types are used in MOST laptops? A. Which of the following is the BEST course of action? A. Use an alternate route and get to the appointment ten minutes after the scheduled time. Lithium Ion D. It is standard among power supplies and has nothing to do with the devices connected to the power supply. Pull over. 127 D. You need to ensure that all the connected devices and the devices inside the computer do not require more wattage than the chosen power supply can offer. Alkaline C. The technician had planned to arrive five minutes early. The voltage would not change with the power supply because it unit of measure of how much potential or electromotive force is present. C. D. Amperage and resistance are not selling points for power supplies. reschedule for another time. Call another technician and have the other technician reschedule the appointment for another date. QUESTION NO: 875 How many devices are supported on a single USB port? A.com 265 Ac tua lTe sts . Nickel Cadmium Answer: C QUESTION NO: 877 The technician is driving from one appointment to the next and encounters a traffic jam.www. 64 C. Pull over.actualtests. call the customer from a mobile phone. Nickel Metal-Hydride B. 32 B. While replacing the power supply in your PC.CompTIA 220-701: Practice Exam Power supplies are rated in watts. Any Time. and explain the delay. "Pass Any Exam. call the customer and cancel the appointment. B.

Remain calm and positive. Advise the user to not do anything else. C. As the technician begins to evaluate the situation.actualtests. B. QUESTION NO: 879 A. D. using the various OS options available.co m Answer: A . Shut down the computer. Which of the following is the BEST course of action? "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 878 The technician is assisting a user who has little knowledge of computer terms. Work quickly. C. explain with authority. The customer would like another computer so they can make their presentation that is due in an hour. The company has provided remote control software. direct the user to do a hard shut down with the computer and talk them step by step through the boot process. the customer demands the computer be replaced immediately. After listening to the user. until the technician can arrive and work on the computer themselves. explaining to the user the data may not be retrievable within the hour to set a reasonable expectation. Listen and ask questions using non-technical terms.www. the hard drive has failed and the data cannot be retrieved within the hour." . explain to the user the computer will be taken to the shop to be repaired and will be returned when it is completed. D. Which of the following is the BEST course of action? sts . Repeat the steps multiple times so that the user can understand the computer terms. and an error message of a corrupted file.com 266 Ac tua lTe The technician has arrived at an angry corporate users desk to find a bluescreen. to boot the computer and retrieve the users data to a shared network drive. Any Time. Answer: C QUESTION NO: 880 The technician is talking to a company user who is out of state on a business trip. Which of the following is the BEST method of working with this user? A. Speak slowly. B. The user is attempting to install a local printer and has become frustrated and is berating the support staff.

Answer: A QUESTION NO: 881 After the technician has evaluated the notebook.actualtests. C. Remain positive with the user. Immediately replace the hard drive with a new. Immediately stop working and leave the room to answer the call. in case the customer decides to sue for loss of data. larger model. and then explain why they cannot get the printer installed themselves. While the user is talking. Any Time. Answer: D "Pass Any Exam. Explain to the user that support can not be provided while they continue to berate the staff and tell them to call back when they have calmed down. C.CompTIA 220-701: Practice Exam A. D. they determine that the hard drive has failed. Inform the customer about the need to take the call from the school. Explain to the customer that the technician can replace the controller for the IDE hard drive and should be able to recover the information. Listen calmly to the user. until they have completely calmed down. The customer states they have important documents and photos on the drive which cannot be replaced. such as a data recovery service." . B. Ignore the call. C. The technician receives a call and the caller ID shows the call is from the technicians childs school. but the data is gone. as the school can be contacted later in day. explaining to the user the unit will be restored as quickly as possible. B. Request the customer to leave the room while the call is answered. D. use MMC to grant administrative rights to the user.com Ac tua lTe sts . Explain to the customer in non-technical terms. what has happened to the drive and explain the options available. conducting an initial evaluation of the problem with the customer. Answer: C QUESTION NO: 882 The technician is on-site at a customers home.www. explaining you will remote into the computer and assist in installing the printer. D.co m 267 . B. Document on the service record the steps the technician took to evaluate the drive. Which of the following options is the BEST course of action? A. and then tell the user to try the install once again. Which of the following is the BEST course of action? A.

D.CompTIA 220-701: Practice Exam QUESTION NO: 883 The technician has confirmed through their testing. Question the user to insure they do not attempt to make changes and break the computer again. B. Which of the following is the NEXT step to take? "Pass Any Exam. Answer: C QUESTION NO: 886 A customer states that none of the print jobs they have submitted have printed from the network printer. Which of the following is the NEXT course of action? . Check the power connections to the equipment and see if there is a surge protector in use. Document the evaluation and actions taken. Which of the following would be the NEXT evaluation step? tua lTe sts A. Which of the following is the NEXT step to take? A.com 268 Ac The customer notes the computer randomly repeats letters or characters that are not being entered when the key is pressed. Answer: C QUESTION NO: 884 Answer: D QUESTION NO: 885 A. D. the video card is failing. They have checked the printer and found coworkers have been printing documents. . Boot to BIOS/setup and confirm the hardware settings are correct. C. B. B. Install an on hand video card and show the customer it is repaired." . Test the computer to determine the probable cause of failure. Re-evaluate the repair theory to ensure the issue will not occur again. Replace the PS2 keyboard with a USB keyboard and try again. C. Check the work area and keyboard for foreign substances.actualtests. C.co m The technician has completed the repair action on the computer. Establish the probable cause of the card failure for the customer.www. Question the customer on any changes made to the computer before installing the video card. D. Discuss options acceptable to the customer to address the issue. Any Time.

Answer: A QUESTION NO: 889 Which of the following statements is true when a docking station is used for the first time? "Pass Any Exam. Ask the customer to open the printer properties and check the page size and paper orientation. check Network Places to ensure proper card functionality. and then install the drivers. Install the card using the customers log in. The technician has to turn on plug and play before the scanner will work.co m 269 . The technician has to boot. B. Answer: D QUESTION NO: 887 A customer reports the new plug and play USB scanner they purchased is not working or detected by their photo editing program on their desktop computer. C. C. Any Time. Ask the customer if they have installed a local printer at home. Which of the following describes the NEXT step to take? lTe sts . After installing the card with the administrative account. B. Answer: B QUESTION NO: 888 A. The technician needs to install the scanner using the instructions provided. as this may have deleted the network printer. Which of the following actions will BEST resolve the issue? A.www. The technician has to use Device Manager to update the drivers and then attach the scanner. Ask the customer to select the printer icon they are trying to use and confirm it is set as the default printer. D. D. ensure the phone and modem properties are set for the local area code. Check that the network printer is connected to the USB port on theusers computer. After inserting the PCMCIA card.CompTIA 220-701: Practice Exam A. have the customer test the card using their log in. B. After installing the card. plug in the scanner. D." . C. and then configure the card using the administrative account.actualtests.com Ac tua The customer has requested the technician install a new cellular WAN card on their business laptop prior to their next trip.

actualtests. Docking stations will only work if an external power supply is connected. When the Bluetooth function is enabled. TELNET C. NETBEUI is unavailable on non-Windows operating systems. DNS D. NETBEUI is designed to be used on small size LANs. If wireless security is enabled on the network. the embedded keyboard will not function correctly. The WLAN connection will function only if the Zero Wireless Configuration is set to Automatic. C. B. Bluetooth and WLAN settings may be configured through the BIOS as well as the OS. NETBEUI can only be used on pre-Windows NT networks.com 270 Ac A. which of the following is the disadvantage of using NETBEUI over TCP/IP? (Select TWO). C. The dock will only work properly if a separate docking profile is manually created in the System Properties Advanced tab. the Infraredport will no longer function. HTTP B. Plugging in an external keyboard or mouse will disable the embedded devices on the laptop. DHCP tua Which of the following services should be enabled to allow both corporate users and guests to easily logon to a local network for Internet access without a technician's intervention? lTe sts Answer: A . Any Time. If the external keyboard number lock is toggled on. QUESTION NO: 891 Answer: D QUESTION NO: 892 When working within large computer networks.co m ." . Bluetooth devices will need to add the security code. B. B. C. D.CompTIA 220-701: Practice Exam A. "Pass Any Exam. A. Answer: B QUESTION NO: 890 Which of the following statements is true about a laptop communication connection? A.www. D.

Reinstall the printer drivers. B. and then attempt to print from the computer.D QUESTION NO: 893 Which of the following command line paths shows the recovery consoles installation? A. Any Time.com Ac A. D:\i386\utilities\console D. D.actualtests. D. and verify the correct tray is being selected before printing. NETBEUI is not a routable protocol. D:\i386\tools /cmdcons C.CompTIA 220-701: Practice Exam D. They require more power than other drive types. The customer works at a company where the users all print to networked printers. tua lTe sts A customer reports that a computer can no longer print. NETBEUI can only be used with DHCP. D:\i386\winnt32 /cmdcons QUESTION NO: 894 Answer: C QUESTION NO: 895 Which of the following characteristics apply to solid state drives? A. D:\i386\tools\console B. They have a larger platter than other magnetic devices. Answer: A. Verify which printer the customer prints to. C. Which of the following is the BEST approach the technician should take? . C. and send a print job. run a self-test. E. run a print engine test. They are susceptible to failure typically caused by strong vibration or rough handling. Redirect the customer to another printer if available. ensure the device is still online. and begin running diagnostics on the printer. Ask the customer which printer the customer prints to. B. "Pass Any Exam.www. turn the printer off and on. They have no moving parts and can tolerate vibration. is setup as the default printer.co m Answer: D 271 ." . turn the printer off and on.

www.actualtests. B. and require less power. Answer: C QUESTION NO: 897 Answer: C QUESTION NO: 898 Which of the following is a true statement regarding optical drives and backward compatibility? A. magnetic drives. Blu-Ray drives can read Blu-Ray media. D. Solid state drives are slower.co Which of the following drives is not susceptible to damage typically caused by strong vibration or rough handling? m 272 . and require more power. Any Time. and CD media. SATA drive sts . Solid state drives are slower. and CD media." . more reliable. Answer: B QUESTION NO: 899 Which of the following is a true statement regarding a liquid cooling system as compared to the traditional heatsink? "Pass Any Exam. and require less power. more reliable. Solid state drives are faster. but not CD media. B. IDE drive C.com Ac tua lTe A. Blu-Ray drives can read Blu-Ray media. which of the following holds true? A.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 896 When comparing solid state drives vs. C. DVD media. more reliable. DVD media. more reliable. DVD media. D. Flash drive D. DVD media. but not CD media. C. and require more power. Solid state drives are faster. USB hard drive B. DVD drives can readBlu-Ray media. DVD drives can readBlu-Ray media.

com 273 Ac tua lTe QUESTION NO: 901 sts .www. "Pass Any Exam. Answer: A QUESTION NO: 900 Which of the following protocols uses port 23. B. A router broadcasts all data packets that are sent on the network. 80 Answer: D QUESTION NO: 902 Which of the following BEST describes the differences between a switch and a router? A. A switch interconnects one or more networks. Liquid cooling systems are less efficient than the traditionalheatsink technology. where a router interconnects devices on a network. Any Time. 23 D. Which of the following ports needs to be blocked to prevent Internet access? A. D.co m . A switch interconnects devices on the same network to be able to communicate." . FTP B.actualtests. B. where a router interconnects one or more networks. Liquid cooling systems are more effective at cooling the processor.CompTIA 220-701: Practice Exam A. HTTPS D. C. FTPS C. 21 C. Liquid cooling systems are less effective at cooling the processor. Liquid cooling systems are not as loud as the traditionalheatsink/fan technology. 20 B. and a switch transmits data directly to the device. by default? A. C. TELNET Answer: D Explanation: The port 23 is used by Telnet TCP/IP protocol.

FAT16 Answer: A QUESTION NO: 904 Before upgrading an operating system on a PC. and a router transmits data directly to the device. Format the hard drive.com Ac tua lTe sts . A switch broadcasts all data packets that are sent on the network. NTFS B." . which of the following file system formats would be the BEST choice for security purposes? A. Update the device drivers. B. Hibernate Answer: D "Pass Any Exam. Any Time. FAT32 C. Backup the hard drive.actualtests. Answer: C QUESTION NO: 903 Before performing a clean install of Windows XP professional.www. Wake on LAN (WOL) B.CompTIA 220-701: Practice Exam D. D. Suspend D. Partition the hard drive. Standby C. CDFS D. which of the following is the BEST task to perform? A. C.co m 274 . Answer: C QUESTION NO: 905 Which of the following power management modes stores all data from memory to the hard drive and completely powers down? A.

WEP B." . WPA D.actualtests. System Information C. WEP2 C. Disk Management D. Broadcast name B. but WPA2 was the most secure standard.com 275 Ac tua lTe sts .co m . WEP was the original encryption standard developed for WiFi networks.11i network standard that ensures the most secure wireless encryption. Any Time.www. Encryption type D. SAFER+ is used to encrypt Bluetooth communications. QUESTION NO: 909 Which of the following security devices uses biometric technology? "Pass Any Exam. Wireless channel used Answer: A QUESTION NO: 908 Which of the following is the STRONGEST wireless encryption type? A. Device Manager B. WPA was an upgrade. but that could be easily hacked.CompTIA 220-701: Practice Exam QUESTION NO: 906 Which of the following tools can be used to update a driver? A. Security key used C. WPA2 Answer: D Explanation: WPA2 is the more secure 802. Component services Answer: A QUESTION NO: 907 The SSID on a wireless network is which of the following? A.

Ctrl + Alt + Esc B. "Pass Any Exam. Windows Key + L tua Which of the following key commands will lock a workstation? lTe sts ." . B. Drive lock D. Answer: A QUESTION NO: 911 Answer: D QUESTION NO: 912 An exception is made for port 25. Any Time. Ctrl + Alt + L D.co m 276 . Windows Key + D C. Port 25 is no longer being used. Malicious code that can propagate itself to different host files.www. A program that is used to track user information for commercial reasons. IR scanner B. Which of the following has MOST likely been performed? A.actualtests. QUESTION NO: 910 Which of the following BEST describes a virus? A. A program that appears to be harmless but has a malicious agenda. Smart card Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops.com Ac A. D.CompTIA 220-701: Practice Exam A. Fingerprint scanner C. A malicious program that spreads itself in a system without the need of a host. Port 25 has been opened. C. B.

co Explanation: You should use Biometric technology that uses fingerprint scans or retinal scans to authenticate a person because it relies on a physical characteristic of the user to verify his/her identity.com 277 Ac tua lTe sts . Which of following drive types did the technician install? A. C.actualtests.CompTIA 220-701: Practice Exam C. BIOS security D. Port 25 is running at full duplex. B. Answer: A QUESTION NO: 913 Which of the following authentication technologies is the MOST effective? A. Answer: B QUESTION NO: 915 A technician is installing a hard drive that does not contain any movable parts inside. SATA B. Any Time. Data has been backed up.www. D. Biometrics C. IDE C. Smart card QUESTION NO: 914 The term data wiping refers to which of the following? A. Port 25 is setup for port forwarding. PATA D. The hard drive has been reformatted." . Solid state Answer: D "Pass Any Exam. D. The hard drive is set to pre-format conditions. Data has been restored. Username and password B. m Answer: B .

FDD D. Floppy disk C.7GB? A. Blu-Ray disk Answer: C Explanation: The data storage capacity of a single layered standard DVD is 4. HDD Answer: B QUESTION NO: 917 Which of the following media types has a capacity of 4. Laser barcode reader C. Optical C. Biometric devices Answer: B QUESTION NO: 919 Which of the following cable media types passes sound and video through one cable? "Pass Any Exam.actualtests. Solid state B." . QUESTION NO: 918 Which of the following devices reads fonts by the reflection of white spaces between black bars? A.co m 278 . Single-layer DVD D. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 916 Which of the following devices writes data by burning an image to the media? A. IR keyboard D.com Ac tua lTe sts . CCD barcode reader B.www. Dual-layer DVD B.7GB of data.

Any Time.CompTIA 220-701: Practice Exam A.actualtests. S-Video C. VGA D. Event Viewer "Pass Any Exam. My Computer D. Degauss D.www.co m 279 . DVI Answer: A Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 920 Which of the following settings helps remove discoloration in a CRT monitor due to magnetism? A. Task Bar D. Resolution C.com Ac A. Task Manager B. Start Menu C. Refresh Rate Answer: C QUESTION NO: 921 Answer: C QUESTION NO: 922 Which of the following places would a technician go to view running system processes? A. HDMI B. Auto Alignment B." . Control Panel C. My Network Places B. Task Bar tua Which of the following places would a technician look to view the local drives? lTe sts .

Satellite . "Pass Any Exam. Wireless B. Dial-up B. Which of the following is an example of this feature? tua lTe sts A. Smart key Answer: A Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. Verbal recognition D. Any Time. Satellite C.com Ac Biometric authentication is a security feature preventing access to a device. Password C.co Which of the following network connections uses an analog signal? m 280 . DSL D.actualtests. Dial-up C. Fingerprint scan B. Cable Answer: D QUESTION NO: 924 Answer: B QUESTION NO: 925 A.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 923 Which of the following connection types will commonly be transmitted over RG-6 media? A.www. Cable D." .

" . 5 meters (16 feet) B.0 B. IEEE 1394b Answer: D QUESTION NO: 927 Which of the following speeds is the maximum transmission rate of the USB 2.co m 281 . Cell phones B. 7 meters (23 feet) C. 10 meters (33 feet) D.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 926 Which of the following interfaces allows for the FASTEST speed? A. 1280Mbps Answer: B QUESTION NO: 928 Which of the following is the maximum recommended cable length for connecting USB devices? A. Any Time. PDAs "Pass Any Exam. 800Mbps D. IEEE 1394a D.0 interface? A. 480Mbps C.www. USB 1.1 C.com Ac tua lTe sts . 400Mbps B. 15 meters (49 feet) Answer: A QUESTION NO: 929 Cardbus interfaces are mainly found on which of the following? A. Notebooks C. USB 2. Desktop PCs D.

co Which of the following is the maximum transfer speed that can be achieved on SATA interface? m 282 ." . Right click on My Computer > Properties > Network Identification Tab C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 930 Which of the following is the number of devices that can be daisy-chained to an IEEE 1394 port? A.www. 7 B. 300Mbps C. 800Mbps .com Ac Which of the following is the FASTEST way for a technician to find out a users computer name in a Windows 2000 environment? tua lTe sts A.actualtests. Right click on My Computer > Properties > Computer Name Tab B. 63 D. Control Panel > System Applet > Properties > Computer Name Tab Answer: B QUESTION NO: 933 Which of the following devices has an extremely dangerous electrical charge when exposed? "Pass Any Exam. Control Panel > System Applet > Properties > Advanced Tab D. 127 Answer: C QUESTION NO: 931 Answer: B QUESTION NO: 932 A. 400Mbps D. 15 C. 150Mbps B. Any Time.

CRT monitor C. Intel Pentium 4 Extreme Edition D.com 283 Ac A. WindowsVista Business B. Start > Settings > Printers and Faxes > Highlight the printer in question via a single click > Hit the Delete key and click OK D. USB mouse D. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the Delete key and click OK Answer: B QUESTION NO: 935 Answer: A QUESTION NO: 936 Which of the following 32-bit processors has 64-bit capability? A.co m . Intel Pentium M B.CompTIA 220-701: Practice Exam A.RW drive Answer: B QUESTION NO: 934 In Windows XP. Start > Settings > Printers and Faxes > Open the printer queue box > Highlight the print job(s) in question > Hit the Delete key and click OK C. Windows XP Professional tua UAC is a security feature found in which of the following operating systems? lTe sts .actualtests.www. Windows Server 2003 C. which of the following is the proper way to delete a print job in queue? A. Laptop LCD screen B. Windows 2000 Professional D. Any Time." . Intel Itanium C. Intel Core 2 Duo "Pass Any Exam. Optical DVD. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the control key once to initialize the operation > Hit the Delete key and click OK B.

CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 937 A technician is installing an external hard drive and controller card that both use the IEEE 1394b standard. Which of the following is the MOST likely cause of this situation? A. Older ATX power supplies have a separate P4 connector. The StickyKeys option is enabled. D.com Ac QUESTION NO: 939 tua lTe sts . 6-pin male to male Answer: B QUESTION NO: 938 A laptop user states that lately that when certain letter keys are pressed.actualtests.www. The NumLock option is enabled. The FilterKeys option is enabled. Answer: B While replacing an ATX power supply in an older model desktop PC. C. 4-pin male to male D. Any Time. Newer ATX power supplies do not use pins 21 through 24.co m 284 . numbers appear on the screen. 6-pin male to 4-pin female B. Older ATX power supplies are no longer available. 9-pin male to male C. B. Which of the following is the correct cable to use? A." . D. the technician observes the motherboards main power connector has less pins than the new power supply cable. Which of the following is the BEST reason why this fix worked? A. The ToggleKeys option is enabled. Answer: B "Pass Any Exam. C. After clearing it with the manufacturer. B. the cable is plugged in and the PC is up and running. Newer ATX power supplies are 20/24 pin compatible.

actualtests. SODIMM D.CompTIA 220-701: Practice Exam QUESTION NO: 940 Which of the following network media types uses pulses of light to transmit data? A. Cable C. Any Time. Between the CPU and RAM B. Print test page B. On the CPU Answer: D QUESTION NO: 943 Which of the following memory types must be used in pairs? A. Satellite Answer: A QUESTION NO: 941 Which of the following displays a list of print jobs waiting to process through a printer? A. On thesouthbridge chip C. DDR2 C.co m 285 . RDRAM "Pass Any Exam.com Ac tua lTe sts . Printer properties Answer: B QUESTION NO: 942 Where is the L2 cache located? A. SDRAM B. Printer settings D." . On the front side bus D. Fiber B. DSL D. Print queue C.www.

11g D. 801.com Ac Which of the following wireless types. Any Time.actualtests. by default. STP D. Non-plenum C.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 944 Which of the following connector types is used on fiber cables? A. 802.11n C. RJ-11 Answer: B QUESTION NO: 945 Answer: A QUESTION NO: 946 A. 802.www. 802. Plenum B. RJ-45 D. BNC B." . ST C. has the GREATEST throughput and amount of coverage? tua lTe sts A.11a B.11b Answer: B QUESTION NO: 947 Which of the following is used to rate desktop power supplies? "Pass Any Exam.co Which of the following cable types releases the LEAST amount of toxic fumes in a fire? m 286 . UTP .

Compliance in the workplace "Pass Any Exam. Re-install the OS. B. Which of the following is the NEXT step in the troubleshooting process? A.www. Dealing appropriately with confidential materials B.co m . The technician explains this is against company policy. Denial of Service (DoS) attack D. Maximum resistance C.actualtests. Update the keyboard drivers. The department develops a Standard Operating Procedure to be signed by all employees and displayed on the policy board. Social engineering B. Press ctrl + alt + delete on the keyboard. Which of the following threats has been attempted? sts . Trojan attack C. Mantrap tua lTe A caller tells a technician that they need their username and password so they can remote into their workstation to complete some work that was left undone." . C.CompTIA 220-701: Practice Exam A. Attach an external keyboard. The employees signing this memo and carrying out these new procedures is an example of which of the following? A. Maximum output wattage D. Answer: C QUESTION NO: 949 Answer: A QUESTION NO: 950 New policies have just been developed by a companys IT Department. Maximum input voltage B. Any Time. D.com 287 Ac A. Maximum output consumption Answer: C QUESTION NO: 948 A customer reports that their laptop keyboard does not work.

Which of the following security elements governs data sensitivity? A. Professionalism in the workplace D.co m . Despite the stricter performance specifications. Which of the following should be used? sts QUESTION NO: 952 .R. Event Viewer B. Classification Answer: D Answer: C QUESTION NO: 953 Category 5e specification structured cabling is generally used to carry many other signals such as basic voice services. Configuration Utility D. It is company policy that all documents be labeled even if they are not sensitive. Self monitoring.M. 150 meters (492 feet) "Pass Any Exam. 30 meters (100 feet) D." . 100 meters (328 feet) C.actualtests. Task scheduler C. 328 meters (1076 feet) B.CompTIA 220-701: Practice Exam C.A. Cultural Sensitivity D. analysis and reporting technology (S. and ATM.com 288 Ac tua A. Exceptions C.www. Any Time. Cat 5e cable does not enable longer cable distances for Ethernet networks: cables are still limited to a maximum of ______in length. Unclassified B. A.T) Answer: B QUESTION NO: 951 A technician is processing sensitive documents when they come across documents in a file cabinet that are unmarked. token ring. Device Manager lTe A technician is troubleshooting and wants to limit the amount of programs on startup.

A. QUESTION NO: 956 It is possible to see status light indicators on the interfaces of NIC and Modem "Pass Any Exam. The nickel-based batteries are not a best choice for a portable device because the charger applies a full charge each time the portable device is connected to fixed power. Contrast ratio C. NiMH C. Alkaline D. Pixelation D. . Because of all these features Li-Ion is the preferred battery chemistry for portable computing devices.com 289 Ac tua lTe sts .co m Explanation: The single. fixed resolution of an LCD is called the native resolution. Li-Ion Answer: D Explanation: Lithium-ion batteries (Li-ion batteries) are the rechargeable batteries in that use lithium ions in them.actualtests.www." . Native resolution B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 954 The _________is the measurement of the number of pixels an LCD monitor can display without the image appearing distorted. Any Time. Besides they only receive charge if the voltage is low. This chemistry has a high energy density and is lightweight. NiCd B. Base frequency Answer: A QUESTION NO: 955 Which of the following battery chemistries has the longest life when used with portable computing devices? A. Due to this the battery overcharges and elevates temperature that causes permanent capacity loss.

In addition. The motherboard must support ACPI D. Advanced Configuration and Power Interface (ACPI) is an industry specification for the efficient handling of power consumption computers. False Answer: A QUESTION NO: 957 Which of the following is not a benefit of laptop design? A. YOU must be running Windows 95 or later C. True B.co m Answer: B 290 . Increased performance C. The processor must support ACPI." . basic input/output system (BIOS).actualtests. and the operating system.com Ac tua lTe QUESTION NO: 958 sts Explanation: Laptops cannot offer increased performance. Any Time. ACPI must be supported by the computer motherboard. The BIOS must support ACPI B. You always need to compromise in configuration when you purchase a laptop in your decided budget. Desktop replacement D. Portability B. Higher-quality construction Which of the following is not a requirement for ACPI to function? A. . Answer: B Explanation: You need Windows 98 or later to use ACPI. the motherboard and processor must support the standard.www. QUESTION NO: 959 "Pass Any Exam. A high configuration desktop computer can be purchased in the same price that you would spend to purchase a low configuration laptop.CompTIA 220-701: Practice Exam A.

www.5v. CRT D. QUESTION NO: 961 Which of the following is a disturbance that affects an electrical circuit. due to either electromagnetic conduction or electromagnetic radiation emitted from an external source? A. Any Time.CompTIA 220-701: Practice Exam Which packaging is used for DDR SDRAM memory? A. 184-pin DIMM D. 168-pin DIMM B.com Ac tua lTe sts . The SIMM is the predecessor to the DIMM. Touchpad B. The DDR SDRAM chips used are of the TSOP package and are available in two frequencies. The SDR SDRAM uses DIMMs with 168 pins. RIMM Answer: C Explanation: DDR SDRAM is manufactured on a 184-pin DIMM and is the newest of the memory types under development. Point stick D. 72-pin SIMM C.actualtests. Trackball Answer: C Explanation: The laptop input device released with the IBM ThinkPad series of laptops is TrackPoint point stick. QUESTION NO: 960 Which laptop input device was released with the IBM ThinkPad series of laptops? A. RFI B. EMI Answer: A "Pass Any Exam.co m 291 . Mouse C. 200 MHz and 266 MHz with operational voltage 2." . such as wireless communications. ESD C.

Logic bomb D." . Boot the system without scanning drives. . thus forming an image on the drum? "Pass Any Exam. D. Any Time.com 292 Ac tua lTe sts A. Skip loading the Registry. Worm C. Start Windows using only basic files and drivers.actualtests. Run Windows without processing AUTO EXEC.SYS B. QUESTION NO: 964 Which type of attack denies authorized user's access to network resources? A. The video card manufacturer's website C. DOS B.CompTIA 220-701: Practice Exam QUESTION NO: 962 You are having problems with the video card in one of your computers. C.BAT and CON FIG.C QUESTION NO: 963 Answer: C Explanation: When you boot Windows in Safe Mode.co m What does Safe Mode allow you to do? . Windows loads only basic files and drivers so that you can find out the configuration errors easily.www. Another computer with the same video card B.) A. The server log Answer: B. The manual that came with the card D. Where could you check for troubleshooting information? (Choose all that apply. Social engineering Answer: A QUESTION NO: 965 Which step in the EP print process uses a laser to discharge selected areas of the photosensitive drum.

Defective toner cartridge B. Developing D.actualtests.CompTIA 220-701: Practice Exam A. thus forming an image on the drum. QUESTION NO: 966 Which of the following could be the cause of paper jams on a laser printer? A.co m 293 . B. RDISK. When a password policy enforces complex rules.www. Any Time. Writing B. Dirty drum D. Automated System Recovery (ASR) B. Cleaning Answer: A Explanation: The writing step in the EP print process uses laser diodes to discharge an invisible electric image to the selected areas of the photosensitive drum.EXE "Pass Any Exam. Answer: D QUESTION NO: 968 What do you use in Windows XP to create a recovery disk? A.com Ac tua A password generator can be part of a password manager. Generators extend the requirement to periodically change passwords. What can we benefit from a password generator? lTe sts . Generators create new passwords every time a user signs in to prevent social engineering. Transferring C. Worn pickup rollers C. C. Generators eliminate the requirement to establish log-in attempt limitations. D. it can be easier to use a password generator based on that set of rules than to manually create passwords. Brokenfuser Answer: B QUESTION NO: 967 A." . Generators eliminate a user's tendency to create passwords that can be a security liability.

DC in. Enhanced Startup Disk (ESD) D. you need to use Automated System Recovery (ASR). AC in." . which one accurately represents the input and output. AC out Answer: C Explanation: The AC in. respectively. Any Time. DC out D. CSMA/CD "Pass Any Exam. True B. DC out C.CompTIA 220-701: Practice Exam C. OSI B. DC in. ISO C. Emergency Recovery System (ERS) Answer: A Explanation: To create a recovery disk in Windows XP.www. They use standard wall outlets for an input of AC voltage and they convert the AC voltage to the DC voltages required by the devices that use DC Voltage. A.co m .actualtests. CSMA/CA D. QUESTION NO: 971 What model is used to provide a common way to describe network protocols? A. QUESTION NO: 969 Blu-Ray drives can read Blu-Ray media. of power supplies and AC adapters? A. DVD media. False Answer: A QUESTION NO: 970 Of the following voltage pairings. AC in. DC out voltage pairings accurately represents the input and output respectively in Power supplies and AC adapters. AC out B. and CD media.com 294 Ac tua lTe sts .

802.com 295 Ac A.4GHz radio frequency and are directly compatible with each other? (Choose all that apply. 802.) lTe sts .co m . 802. Copy Answer: B Explanation: To back up all the selected files and then clear the archive bit. 802.4GHz radio frequency range and are directly compatible with each other are 802.11a B. 802.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 972 What type of backup will back up all selected files and then clear the archive bit? A.D Explanation: The wireless IEEE standards for your laptop that can operate in the 2. Normal C. There is no such option as Complete backup.11b C. The normal backup clears the archive bit after backing up to let the system know that the file was backed up. Although Incremental backup clears the archive bit. QUESTION NO: 973 Answer: B. it only backs up files the files that have changed since the last backup.11g.11b and 802. Complete B.actualtests.www. Any Time.11a operates in the 5GHz range and 802.11g tua Which of the following wireless IEEE standards operate on the 2. you need to select the normal backup type.11d is not a commonly implemented standard. Copy backs up all files but does not clear the archive bit." .11d D. Incremental D. QUESTION NO: 974 The program that performs an upgrade from Windows NT to Windows XP is called "Pass Any Exam.

BAT B. QUESTION NO: 977 "Pass Any Exam. SETUP. The Double-density 5¼? floppies and double-density floppies on the other hand can be formatted to a capacity of 360KB and 720KB respectively. 2. . Security zones D.www. Mantraps C. INSTALL. WINNT.EXE Answer: D QUESTION NO: 975 High-density three and a half floppy diskettes have a formatted capacity of: A.CompTIA 220-701: Practice Exam A. 720KB C. Strong passwords Answer: A Explanation: The Perimeter security is the physical security zone that addresses the outer-level access control of a facility. Perimeter security B. 1.com Ac tua lTe sts Explanation: High-density 3½? floppy diskettes have a formatted capacity of 1.EXE C.44MB D. Any Time. 360KB B.88MB Answer: C QUESTION NO: 976 Which component of physical security addresses outer-level access control? A." .co m 296 . WINNT32.44MB. The extended-density 3½? floppy diskettes can be formatted to 2.EXE D.actualtests. It is the first layer of access control that is intended to delay or deter entrance into a facility.88MB.

False Answer: A QUESTION NO: 979 Which of the following topologies allows for network expansion with the least amount of disruption for the current network users? A.BAT issues D.co m . Swap file issues OE. Star B. UNDELETE B. which command do you use to remove the Hidden. Ring D.www.actualtests.Boot file issues Answer: C "Pass Any Exam. AUTO EXEC. ERASE C. and ReaD. System files not found B. Configuration file issues C. System. A." . and then remove it from laptop.com 297 Ac tua lTe sts .Only attributes on the file before you replace the file? A. ATT RIB D. Any Time. Mesh Answer: A QUESTION NO: 980 All of the following are Windows file-related problems except_________ A. BUS C.CompTIA 220-701: Practice Exam In order to delete and/or replace system files. DELETE Answer: C QUESTION NO: 978 The most appropriate way to remove a USB device on a laptop computer is to stop the device first. True B.

m 298 . Read Only C. Archive D. B. False tua QUESTION NO: 983 lTe Answer: A sts A.CompTIA 220-701: Practice Exam QUESTION NO: 981 A server on your network will no longer accept connections using the TCP protocol. TCPACKattack B. Hidden. Which type of attack is probably occurring? A. False .co The net use F: \\ComputerName\ShareName /persistent:YES command will automatically reconnect a network drive as F: after a restart on a Windows XP system.actualtests. System "Pass Any Exam.www. True B. True B. The server indicates that it has exceeded its session limit.com Ac A. Smurf attack C. Any Time. Virus attack D." . TCP/IP hijacking Answer: A QUESTION NO: 982 The edit command line tool is able to open a text based word processor Answer: A QUESTION NO: 984 Which of the following file attributes are available to files on a FAT32 partition? A.

eSATA and Express Card/54 are examples of hot pluggable devices A. DSL D.CompTIA 220-701: Practice Exam E.B. What services are associated with these ports? (Choose two. Satellite C.com Ac The Point-to-Point Protocol over Ethernet (PPPoE) is a network protocol for encapsulating Pointto-Point Protocol (PPP) frames inside Ethernet frames.) A. Dial-up Answer: C QUESTION NO: 987 USB. Cable B. Refer to the following Internet connectivity methods. The attributes such as Encryption and Compression are not supported by FAT 32.actualtests.C. They are supported by NTFS files system. port 443 and port 80 have been disabled.www. You notice that among all of the other ports. Archive.D Explanation: On a FAT 32 partition in Windows XP you can set Hidden.D QUESTION NO: 986 A. Any Time. and System attributes on the files. Compression Answer: A." .co m 299 . Read Only. True "Pass Any Exam. which one provides digital data transmission over the wires of a local telephone network and uses protocols such as PPPoE? tua lTe sts . QUESTION NO: 985 You are administering a system that has been locked down for security reasons. HTTP D. Telnet B. HTTPS Answer: C. FTP C.

B. floppy drives have a 5. LDAP Answer: C "Pass Any Exam. Hide answers/explanations Atypical backlight technology is A. POST B.ROM drives. once setup. Any Time. False Answer: A QUESTION NO: 988 Which of the following statements regarding floppy drive installation is true? A. is necessary to be entered before booting into the operating system? A.25-inch form factor and must be installed in the larger drive bays C. the floppy drive requires no external access." .com Ac tua lTe sts QUESTION NO: 989 . Like DVD.actualtests. CRT B. D. BIOS D. you must insert the connector correctly or the drive can be damaged. floppy disk drives can no longer be purchased new. Because it is antiquated technology. User Accounts C. LED Answer: B QUESTION NO: 990 Which of the following password. Although some drives might not clearly key the receptacle for the Berg power connector. LCD D. CCFL C.www.co Answer: D m 300 . Like a hard drive.CompTIA 220-701: Practice Exam B.

Driver signing D. however. Wireless Zero Configuration Answer: B QUESTION NO: 993 For modern motherboards.com Ac tua lTe sts .co m 301 . The motherboard is preset from the factory to work with only one CPU and only one type of RAM module. Hardware profile C. C. "Pass Any Exam. one of the characteristic of Windows operating system lets a user change which devices his computer uses when he moves it from location to location. Network C. Internal hard drive Answer: A QUESTION NO: 992 As portable computers are used in a variety of locations. Live CD B. Floppy D.CompTIA 220-701: Practice Exam QUESTION NO: 991 Which of the following contains a bootable computer operating system and is unique in that they have the ability to run a complete.www.actualtests. D." . YOU must use an external CPU/RAM programming station topreconfigure these components for your specific motherboard. modern operating system on a computer lacking mutable secondary storage? A. Which of the following feature enables that? A. Roaming profile B. Modern motherboards have intelligent BIOS routines that automatically recognize and configure themselves for the CPU and RAM. which statement concerning CPU and RAM configuration is most true? A. The CPU and RAM modules have DIP switches on them that must be set the same as the DIP switch on the motherboard. the portable computer will automatically connect to a wireless network. B. Any Time. if it is used in a hotel or on an airplane. For example. a portable computer with a docking station is generally connected to a local wired network.

Remove LCD C. VPN C. a customer calls you and is wondering what requires special attention if he wants to ship a laptop.co Which of the following allows for creating a private scope of computer communications or providing a secure extension of a private network into an insecure network? m . Remove Backlight D. Remove PC card adapters B. FTP B. what is your recommendation so as to avoid the potential damage during transit? A.com 302 Ac tua lTe A.www. Remove DVD.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 994 Warm is a type of: A." . malicious software attached to another piece of software Answer: A QUESTION NO: 995 Answer: B QUESTION NO: 996 You are an IT professional in an international company. During your working hours. Any Time. malicious software that monitors Internet surfing habits C. malicious software that changes the user's home page D.ROM drive Answer: A QUESTION NO: 997 "Pass Any Exam. WAN D. malicious software that is self-replicating and self-propagating B. HTTP sts . As an experienced technician.actualtests.

True B. Subnet mask C.www.B A. Default gateway D. A VPN is a networking protocol used for the propagation of virus data to ensure anti-virus is up to date. A VPN is a testing protocol to verify the strength of a security infrastructure using mock intrusion attacks. IP address B. False Answer: A QUESTION NO: 998 Which elements are required to communicate on a TCP/IP network? (Choose all that apply. DNS server Answer: A. C.com Ac tua lTe Refer to the following descriptions. A VPN is a secured line of communication between two points through a public network.actualtests. Hide answers/explanations Answer: C QUESTION NO: 1000 Which of the following locations is common for system files? A. C:\System32\Win B. A VPN is a private network between two computers using wireless cards without using a wireless access point between them. D. C:\System\Windows32 C. Any Time." . which one about the Virtual Private Network (VPN) is the most appropriate? sts QUESTION NO: 999 . B.) A. C:\Win\System32 "Pass Any Exam.co m 303 .CompTIA 220-701: Practice Exam Aero is a feature of the Windows Vista Ultimate operating system A.

System lock-up sts When a Windows-based application attempts to access memory another program is using. SPGA "Pass Any Exam.actualtests. ZIF C. LPGA D.com Ac tua lTe A. Windows protection error B. Backlight B. Illegal operation D. Socket479 B. Screen D. what is the error that will be generated? . QUESTION NO: 1003 Which of the following is a socket technology that is designed to ease insertion of modern CPUs? A.www. General protection fault C.co QUESTION NO: 1002 m 304 ." . It also occurs when a program tries to access a memory address which does not exist. Backdrop Answer: A Answer: B Explanation: When a program in Windows illegally accesses the memory of another program then a general protection fault (GPF) error occurs in Windows. C:\Windows\System32 Answer: D QUESTION NO: 1001 Which LCD component is responsible for providing brightness? A. Any Time.CompTIA 220-701: Practice Exam D. Inverter C. This error usually happens due to the sloppy programming and can be resolved by clearing the memory with a reboot.

Left-clicking the mouse and double-clicking the Taskbar C. Drive interface B. Double-sided." .www. double-layer DVD+R B. Right-clicking the mouse and dragging the Taskbar to make it bigger B.co m 305 .actualtests. Host adapter Answer: A "Pass Any Exam.com Ac A. and then clicking and dragging D. Single-sided. single-layer DVD. Controller C. The dual layer capacity of Blu -ray disk is 50 GB. QUESTION NO: 1005 The Taskbar can be increased in size by Answer: C QUESTION NO: 1006 Which of the following is not one of the three major components of a hard disk drive system? A.R D. pausing until the pointer turns into a double-headed arrow. Double-sided. Any Time. Double-sided. Hard disk D. Moving the mouse pointer to the top of the Taskbar. No other given options can store roughly more than 17GB of data. single-layerBlu-ray disc C. Its main uses are storing high-definition video Blu -ray discs can store 25GB of data single-sided and single-layer.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 1004 Which optical disc format supports a data capacity of 25GB? A. Highlighting the Taskbar and double-clicking in the center tua lTe sts . single-layer DVD+R Answer: B Explanation: Blu -ray disc (also known as Blu -ray or BD) is an optical disc storage medium designed to supersede the standard DVD format.

you notice a discolored area. Social engineering B. controller. A HDD magnetically stores data on discs that are known as platters. Biometrics "Pass Any Exam. 24 Answer: C QUESTION NO: 1008 While inspecting a motherboard. It is a common component of the controller and host adapter and therefore it is not one of the major components of a hard disk drive system. Power surge D. IDS system C. and a host adapter. Perimeter security D. What is usually a cause of this? A. Any Time.co m . The drive interface is the computer bus that connects the hard disk drive to the processor and memory. Underclocking Answer: C QUESTION NO: 1009 As part of your training program.CompTIA 220-701: Practice Exam Explanation: The three major components of a hard disk drive system are hard disk. Some attacks. What term do you use to describe attacks of this type? A. You explain to them that not every attack depends on implementing advanced technological methods.actualtests. you're trying to educate users on the importance of security. Improper manufacture C. 21 B. 23 D.com 306 Ac tua lTe sts . Which port will you need to block to prevent Telnet from being used? A.www." . you explain. Spilled liquid B. QUESTION NO: 1007 To increase security. 22 C. take advantage of human shortcoming to gain access that should otherwise be denied. you decide to use your firewall to block the Telnet protocol.

63 D. It was used with trademarked name FireWire.www. /more Answer: A QUESTION NO: 1012 "Pass Any Exam. A. QUESTION NO: 1010 The IEEE 1394 interface is a serial bus interface standard for high-speed communications and isochronous real-time data transfer. Any Time." .actualtests. Other companies make use of other named such as i. /and D. /? B. /help C. 7 Answer: C Which of the following options can be used with a command at a command prompt to see what options are available with it? A. lTe sts .CompTIA 220-701: Practice Exam Answer: A Explanation: This is called the Social engineering attack where the attackers use the inherent trust in the human species to gain access to their work environment. such as video devices. 15 B. which can connect up to __peripherals in a daisy-chained topology. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time. to describe their 1394 products.co m 307 .link and Lynx. which means delivering data at a guaranteed rate. 127 C. This is because it is not only high speed but also supports isochronous data.com Ac QUESTION NO: 1011 tua Explanation: IEEE 1394 standard was first developed by Apple.

This ink is fired through Ink Cartridge. Laser toners are much larger and more expensive than inkjet ink and more difficult to recycle. tua lTe Explanation: A bubble-jet printer is any printer that fires extremely small droplets of ink onto paper to create an image in the form of letters or graphics.CompTIA 220-701: Practice Exam Which tool can be used to test connectivity and see the path taken to reach another host? A. Left-click a directory and choose Find.actualtests. Run search. B. Daisy wheel D. Tracert D. Ping B. Paper tray Answer: A QUESTION NO: 1014 In Windows XP.www. how can you start a search for files and folders? A. D. Click Start-> All Programs-> Search. Answer: D "Pass Any Exam. Toner cartridge C. Nslookup Answer: C QUESTION NO: 1013 Which device in a bubble-jet printer contains the printhead? A. Ink cartridge B. Ipconfig C.com Ac A daisy print wheel is a device around which is a set of print characters that make a typing impression on paper.exe at the command prompt. Any Time.co m 308 . C. sts . A Paper tray is a storing tray holding a stack of sheets of paper for feeding into a printer includes opposite paper guides one of which is adjustable relative to the other for varying the spacing between the paper guides. Click Start-> Search." . Toner cartridge are used in Laser toner cartridges contain dry ink (toner).

www. C." . D. Berg "Pass Any Exam.18. AT system connector B. D.co m You have a computer with the IP address 171. This is not a valid IP address . Carry monitors with the glass face away from your body.) A.D QUESTION NO: 1018 What is the name of the power connector that is larger than the connector used for floppy diskette drives and that is commonly used with PATA drives? A.com 309 Ac tua lTe sts A. Keep records of accident reports. Class B C.CompTIA 220-701: Practice Exam QUESTION NO: 1015 Which of the following are OSHA requirements for a safe work environment that must be followed by employers? (Choose all that apply. Provide properly maintained tools and equipment.D QUESTION NO: 1016 Answer: B QUESTION NO: 1017 When moving computer equipment. Answer: C. Class C D. Lift by bending over at the waist.1. C.actualtests. Ensure that there are no safety hazards in your path. Answer: B. Attend yearly OSHA safe work environment seminars.C. Class A B. B. B. Use a cart for heavy objects. What class is this address? . which of the following are good procedures to follow? (Choose all that apply. Any Time.) A. Display an OSHA poster in a prominent location.226.

com Ac tua lTe sts The docking station adds expansion capabilities.) A. .co m Answer: C 310 . Any Time. the use of a docking station quickly enables a laptop computer to become a substitute for a desktop computer. S2 C. you see residue from previous images on the output. S3 D. For example.CompTIA 220-701: Practice Exam C. False Answer: A QUESTION NO: 1021 When you print documents on your laser printer. True B. as well as additional ports. S4 QUESTION NO: 1020 A. What two things are the most likely causes of this problem? (Choose two. ATX system connector Answer: C QUESTION NO: 1019 Which of the following sleep modes is also known as Standby? A. without sacrificing the mobile computing functionality of the machine.D QUESTION NO: 1022 "Pass Any Exam. A faulty transfer corona wire B. Molex D. to a laptop.www. S1 B. A bad erasure lamp D." . A broken cleaning blade Answer: C.actualtests. An overheating printer C.

com 311 Ac tua lTe sts .co m . the customer is anxious to know when he might come back to pick up his computer. C. Molex connectors are used with PATA hard drives. Memory cards C. So. The 4 pin Berg connectors provide power "Pass Any Exam. B. Inform the customer that others are waiting. Optical drives Answer: C QUESTION NO: 1023 A customer has purchased a laptop computer for half a year. Answer: D Explanation: PATA (Parallel ATA) Hard drives are one of the earliest drive types and they do not have SATA power sockets. D. Therefore they use Molex connectors.state drives D. SoliD. Ask the customer to check daily to see when it is completed. Before leaving the Repair Center. Thumb drives B. you are responsible for fixing the problem. The technician will get back to them as soon as possible." .CompTIA 220-701: Practice Exam Which technology is based on flash memory and is intended to eventually replace conventional hard disk drives that have moving discs and other mechanisms? A. D. Answer: A QUESTION NO: 1024 Which of the following statements about power supplies is true? A. Any Time. What is the best answer to that? A. You must make sure the voltage selector switch on the back of the power supply is switched to the lower setting if the computer is going to be used inEurope. Recently. SATA hard drives most often use the same type of power connector as PATA hard drives. he takes the computer to the Repair Center and as a technician.www. Power supplies supply power to ATX-based motherboards with connectors known commonly as P8 and P9. but he has no idea what the problem is. B. C. Ask the customer when they would like to have the work completed.actualtests. while Berg connectors are used with floppy drives. Give the customer an estimated time for repair based on the technicians assessment. there is something wrong with it.

000volts C. The P8 and P9 connectors are used by AT-based motherboards. The SATA hard drive uses 15 pin SATA Power connector and PATA hard drive uses Molex connector. Netbook D. Luggable B.000 volts is below human sensation. If the computer is going to be used in Europe the voltage selector switch on the back of the power supply should never be switched to the lower setting rather it must be set at the higher setting. 300volts B.actualtests. 300. It has a fliparound screen and can be held like a large notebook. The charge below 3. It also allows you to write notes directly on the screen with a special pen called stylus. ATX-based motherboards use 20 pin 24-pin single power connectors instead of P8 and P9 connectors. Notebook Answer: B Explanation: The Tablet PC resembles a paper notebook the most in its design and function." . Any Time. 30. lTe sts .co m . Both SATA Power connector and Molex connector cannot be used on the same drive.000volts D. QUESTION NO: 1025 What is the approximate minimum level of static charge for humans to feel a shock? A.www. 3. Tablet C.com 312 Ac tua Explanation: The humans need an electrostatic discharge of 3.000 volts to feel a shock.000volts Answer: B QUESTION NO: 1026 Which kind of laptop was designed to look and function like a paper notebook? A. "Pass Any Exam. SATA hard drives and PATA hard drives do not use the same type of power connector.CompTIA 220-701: Practice Exam supply to floppy drives.

True B.co m 313 ." .www.com Ac tua lTe sts .actualtests. False Answer: A "Pass Any Exam. eSATA and Express Card/54 are examples of hot pluggable devices A. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 1027 USB.