CompTIA 220-701

220-701 CompTIA A+ Essentials

Practice Test
Version 2.0

CompTIA 220-701: Practice Exam QUESTION NO: 1 Which of the following memory types has a clock speed of 400MHz? A. PC133 B. PC2700 C. PC3200 D. PC10600 Answer: C

QUESTION NO: 2 A technician receives a Windows laptop that has not been operating correctly since a user changed some registry settings by mistake. Which of the following should be attempted FIRST? A. Reset the CMOS B. Rollback to a restore point C. Boot into Safe Mode D. Reconfigure the BIOS Answer: B

QUESTION NO: 3

A technician encounters an IP address of 191.15.20.1. The IP address is a member of which of the following classes? A. Class A B. Class B C. Class C D. Class D Answer: B

QUESTION NO: 4 Which of the following cables allows for the transfer of video and sound? A. VGA B. S-Video C. DVI "Pass Any Exam. Any Time." - www.actualtests.com 2

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CompTIA 220-701: Practice Exam D. HDMI Answer: D

QUESTION NO: 5 Which of the following is placed directly on the CPU in a new computer system to aid in the cooling process? A. Heatsink B. Fan C. Liquid cooling system D. Thermal compound

QUESTION NO: 6

Answer: B

QUESTION NO: 7

Which of the following printer types is the BEST for a technician to recommend to a company needing to print 10,000 black and white pages per month? A. Laser B. Thermal C. Inkjet D. Dot Matrix Answer: A

QUESTION NO: 8

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A. Ask the customer to speak with someone else that may be able to help. B. Ask open-ended questions to narrow the scope of the problem. C. Ask a co-worker what the customer is trying to explain. D. Ask focused questions that lead the customer with yes or no answers.

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When determining a customer's specific issue, which of the following is the BEST approach?

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Answer: A

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CompTIA 220-701: Practice Exam Which of the following keyboard combinations will lock a Windows XP workstation? A. Windows Key + L B. CTRL + ALT + Delete C. Windows Key + CTRL + Backspace D. Windows Key + CTRL + Escape Answer: B

QUESTION NO: 9 A customer wants to be able to search the Internet wirelessly with their laptop, from any location. Which of the following devices would be MOST effective in achieving this? A. Bluetooth card B. 802.11 a/b/gWiFicard C. 802.11nWiFi card D. Cellular WAN card Answer: D

A. Upgrade the BIOS. B. Release the LCD cutoff switch. C. Toggle theWiFi switch. D. Toggle theFn key. Answer: D

QUESTION NO: 11 A technician has determined that the primary hard drive has failed and the defective hard drive has been replaced. According to the troubleshooting process, which of the following steps would come NEXT? A. Document the setting.

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A customer wants to connect an external projector to a laptop. The projector is plugged into the external video port but no video is shown on the projector. Which of the following will correct the problem?

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QUESTION NO: 10

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CompTIA 220-701: Practice Exam B. Establish a probable cause. C. Verify full system operation. D. Question the user. Answer: C

QUESTION NO: 12 Which of the following commands is used to bring up the interface that allows a technician to edit startup services and applications? A. msinfo32 B. cmd C. dxdiag D. msconfig Answer: D

Most people know that the more programs you have running on your computer at once, the more likely it is that your computer will either run slowly or even crash. What most people don't know is that every time you boot your computer a whole mess of "hidden" programs load in the background. Some of these hidden programs are essential, but most aren't. Turning off some of these hidden programs can significantly increase your computer's performance and reliability.

QUESTION NO: 13

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Explanation: Built into Windows is a special tool called the "Microsoft System Configuration Utility" or simply " MSCONFIG. " Designed to help you troubleshoot problems with your computer, MSCONFIG can also be used to ensure that your computer boots faster and crashes less.

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CompTIA 220-701: Practice Exam Which of the following Windows Vista versions can be installed on a system with 512MB of RAM and a 40GB HDD? A. Home Basic B. Home Premium C. Ultimate D. Business Answer: A

QUESTION NO: 14 Which of the following is an example of a manufacturer's image stored on a hard drive? A. Factory Recovery Partition B. OEM Version C. Recovery CD D. Network Install Answer: A

802.11n has the potential to support up to: A. 11Mbps. B. 20Mbps. C. 54Mbps. D. 100Mbps. Answer: C

QUESTION NO: 16 A CRT monitor is flickering very rapidly, making it very uncomfortable to view. This can be corrected by: A. Adjusting the refresh rate. B. Adjusting the dot pitch. C. Degaussing the monitor. D. Adjusting the resolution.

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QUESTION NO: 15

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www. Firewall sts Every time the computer starts a technician receives a message saying that the computer case has been opened." . Which of the following can be disabled in the BIOS to prevent this message from appearing? . SDD B. The PC needs a 26-to-20 pin ATX adapter. Which of the following is needed to solve this issue? A. Tape D.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 17 A PC is having its PSU replaced and the new PSU has a connector that is too large for the motherboard's socket. D. HDD Answer: D QUESTION NO: 20 "Pass Any Exam. The PC needs a 24-to-20 pin ATX adapter. The PC needs a NLX to ATX adapter. Answer: C QUESTION NO: 18 Answer: B QUESTION NO: 19 Which of the following media types is MOST affected by the RPM rating? A. WiFi Protected Access (WPA) D. The PC needs an AT-to-ATX adapter.co m 7 .actualtests. Intrusion detection C. C. Any Time.com Ac tua lTe A. Flash C. Trusted Platform Module (TPM) B. B.

Hardware Compatibility List "Pass Any Exam. DSL B. Start > Control Panel > Administrative Tools > Update Drivers>double click on 'Sound Card' C. Fiber Answer: D QUESTION NO: 23 Which of the following Windows utilities will identify issues with drivers and programs running under Windows XP? A. HDMI . After extracting the driver. System Information B. DVI B." . 6-pin mini-DIN D.com Ac tua lTe sts A.CompTIA 220-701: Practice Exam A technician downloads an updated version of the driver for a sound card in Windows XP.actualtests. Satellite D. video and game controllers'>double click on the name of the sound card> Troubleshoot' B. how would the technician update the driver? A. Any Time. video and game controllers' Answer: A QUESTION NO: 21 Answer: B QUESTION NO: 22 Which of the following broadband technologies provides the FASTEST bandwidth speeds? A. Device Manager> expand 'Sound. Start > Control Panel > Administrative Tools > Sound Devices > 'Update Driver' D. Cable C.co m Which of the following connectors are used for musical equipment? 8 . Device Manager>Driver tab> Update Driver> Double click on the name of the sound card under 'Sound.www. MIDI C.

255 C.0. the beep codes may vary.255.255.255. which of the following is true? .1. Heat is applied to heat-sensitive media to create an image. However. 192. 1.255.1. Any Time.co m Answer: A . and 2 short beeps. Sound card B. C.255 D. Watson D.www.0-223.0 QUESTION NO: 25 Answer: B QUESTION NO: 26 A computer fails POST with 1 long." . Toner is applied to a photoconductor and transferred to the media.0. Toner is sprayed to the media.CompTIA 220-701: Practice Exam C.0. NIC D.0. D.0-255. 128.0-191. "Pass Any Exam. Which of the following components has MOST likely failed? A.1-126. B. 224. Program Compatibility Wizard Answer: C QUESTION NO: 24 Which of the following IP ranges is Class C? A.255.com 9 Ac tua lTe A.actualtests.255.255. A wax-based substance is melted and applied directly to the media.0.255 B.0. Power supply C. Dr. because of the wide variety of models shipping with this BIOS. sts In the laser printing process.255. Video card Answer: D Explanation: IBM BIOS beep codes Below are IBM BIOS Beep codes that can occur.

co Which of the following connector types is used on CAT5e cable? m . MAC filtering C." . After questioning the user. RJ-11 D. the technician discovers that the user was eating lunch while typing the document. Floppy B. Which of the following describes the method the technician would MOST likely use? tua lTe sts A. WPA encryption B. in which the keys are not typing anything within document editing software. ST C. DVD C. PXE Answer: B QUESTION NO: 30 A technician is repairing a keyboard issue. Blu-Ray D.www. SSID broadcasting Answer: B QUESTION NO: 28 Answer: A QUESTION NO: 29 A.actualtests. The technician comes to the conclusion that liquid was "Pass Any Exam. Any Time. RJ-45 B. NAT translation D.com 10 Ac A technician is installing Windows Vista onto a new computer locally. BNC .CompTIA 220-701: Practice Exam QUESTION NO: 27 Which of the following wireless network features grants the ability to select which devices connect to a wireless network based on a device's hardware address? A.

B. Make closing notes of the repair. Any Time. 5 C. D. RAM. Which of the following should the technician do FIRST? A.B Explanation: The power distribution specification defined that most of PSU's power should be provided on 5 V and 3.com 11 Ac tua lTe sts . Update the firmware in the printer.CompTIA 220-701: Practice Exam spilled onto the keyboard. 6 D. Answer: A QUESTION NO: 32 ATX power supplies normally provide which of the following voltages? (Select TWO). D. QUESTION NO: 33 "Pass Any Exam. According to the troubleshooting theory. 3.co m . which of the following would be the NEXT step to follow? A. Verify the system functionality. B. 15 E. AGP and ISA cards) used 5 V or 3. Check the ink cartridges for proper ink levels. C. A. Check the toner levels in the printer. because most of the electronic components (CPU.actualtests. C. chipset.3 V rails. Ask the user open-ended questions. 24 Answer: A. Answer: C QUESTION NO: 31 A technician is attempting to troubleshoot an inkjet printer. Replace the keyboard with a new keyboard.3 V for power supply. but nothing is being printed on the paper.www. PCI . Replace the fuser in this printer." . The printer successfully feeds paper through the unit while running the manufacturer's print test.3 B.

Reduce heat on a component through evaporation C. 21 B. Run a System Defragmentation D. Insulate a component from the friction of theheatsink B." .co m 12 . Roll back the video driver C. Update the video driver B.CompTIA 220-701: Practice Exam Which of the following devices will allow a technician to use a single set of input devices on several computers? A. KVM D. Smart card reader C. 80 "Pass Any Exam. Which of the following should the technician perform FIRST? A. 23 C.actualtests.www. Perform a System Restore Answer: A QUESTION NO: 35 Answer: A QUESTION NO: 36 Which of the following ports need to be turned off on a firewall to block Telnet? A. Provide for heat transfer from a component to theheatsink D. Any Time.com Ac A. 25 D. SCSI Answer: C QUESTION NO: 34 The user has just installed a new video game on their computer. when the video game starts the computer crashes. Quiet any vibration to aheatsink from a fan tua Thermal compound is designed to do which of the following? lTe sts . Barcode reader B.

Complex logon passwords D. Drive lock Answer: A Explanation: You can add a Power On password to your computer or laptop for added security." . Answer: B QUESTION NO: 38 Which of the following is a characteristic of a plenum-rated cable? A. the technician discovers the customer has a confidential document open. Recommended for analog phone lines B. Upon making the connection. Close the document without commenting to the user and proceed with the work.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 37 A technician needs to remotely access a user's PC in order to resolve a problem. Leave the document open and do not mention it to the user and proceed with the work.co m . Recommended for ceiling use only D. Copy the document to a network drive as a backup so that work can proceed. When the system is first turned on it will prompt for the Power On password. Ask the user to close the document so that the work can proceed. Without it the computer will not "Pass Any Exam. Flexible PVC outer jacket C. D.com 13 Ac QUESTION NO: 39 tua lTe sts . C. Which of the following is the BEST way to protect the personal information and prevent unauthorized access to the information in the event that a laptop is stolen? A. Power on password B. Any Time.actualtests.www. Which of the following steps would be BEST to take? A. Recommended for use in HVAC Answer: D In the past there has been a series of thefts including laptops with personal information on them. Intrusion detection C. B.

RJ-11 C.actualtests.' It has a USB flash drive. The card needs to have the compatibility jumpers set before it can be installed into the system. Which of the following is MOST likely the reason? m 14 . BNC D. D. Any Time. C. D. The card is a PCMCIA card and the laptop supports PCI Express cards. The computer's BIOShas the USB printer below the hard disk in the boot order priority list.co A technician is trying to install a previous-generation expansion card into their new laptop. USB printer.com Ac QUESTION NO: 42 tua Answer: D lTe A. B. sts . The expansion slot needs to be enabled in the BIOS first. RJ-45 B.CompTIA 220-701: Practice Exam continue to boot. C. QUESTION NO: 40 Which of the following connectors uses up to four pairs of wires when crimped? A. The computer needs to be manually configured to boot off the internal SATA hard disk drive upon startup. the card refuses to fit into the expansion slot. The computer's BIOS has 'Full'set instead of'High Speed' under the USB settings area. The computer's BIOShas the flash drive above the hard disk in the boot order priority list. B. The card is a PCI Express card and the laptop supports PCMCIA. However. Answer: B "Pass Any Exam. Which of the following is MOST likely preventing the machine from booting normally? A. LC Answer: A QUESTION NO: 41 A computer displays an error upon booting which says 'Operating System Not Found.www. and USB webcam installed and connected." .

CompTIA 220-701: Practice Exam QUESTION NO: 43 A laptop with an integrated 802.11 b/g card is unable to connect to any wireless networks. The laptop was previously able to connect to wireless networks. Which of the following is MOST likely the cause of this issue? A. The wireless card is disabled in BIOS. B. The wireless card drivers are not installed. C. The wireless hardware switch is turned off. D. The wireless card firmware requires an update. Answer: C

QUESTION NO: 44 Which of the following adapter cards would need to be installed in a computer to allow printing to the LPT1 port? A. USB B. Parallel C. Serial D. SCSI Answer: B

Explanation: A parallel port is a type of interface found on computers (personal and otherwise) for connecting various peripherals. In computing, a parallel port is a parallel communication physical interface. It is also known as a printer port or Centronics port. Port addresses Traditionally IBM PC systems have allocated their first three parallel ports according to the configuration in the table below.

QUESTION NO: 45 A user has purchased a laptop that has no means to charge the battery. Which of the following would the user MOST likely purchase? A. USB cable B. AC adapter C. PCMCIA card D. Replacement battery

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 46 A user has reported that the PC is not printing. Which of the following should the technician do FIRST? A. Replace the user's computer with a new one B. Question the user as to when the problem started to occur C. Clear the print queue of all current jobs D. Reinstall the print drivers on the user's computer Answer: B

QUESTION NO: 47

Answer: D

QUESTION NO: 48

A technician is servicing a customer's color laser printer and notices excess toner in the printer. Which of the following tools would BEST assist the technician in removing the excess toner? A. Damp towel B. Compressed air C. Alcoholwipe D. Computer vacuum Answer: D

QUESTION NO: 49 "Pass Any Exam. Any Time." - www.actualtests.com 16

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A. Hard drive cables are not connected. B. BIOS chips are not seated properly. C. The power supply is not functioning. D. Video card is not seated properly.

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After hardware upgrades have been installed, the technician boots the computer system. No display output is observed but a beeping is heard from the computer. Which of the following is the MOST likely issue?

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CompTIA 220-701: Practice Exam Which of the following can display statistical data regarding CPU usage, memory usage, and NIC activity? A. Hardware Profiles B. Event Viewer C. Device Manager D. Performance Monitor Answer: D

QUESTION NO: 50 Which of the following is a best practice when installing multiple new internal devices and several software programs? A. Update the system BIOS B. Make a backup C. Boot in to Safe Mode D. Remove all external devices Answer: B

QUESTION NO: 51

Answer: D

QUESTION NO: 52 Which of the following memory speeds is found with SDRAM? A. PC3200 B. PC2700 C. DDR3-16000 D. PC100

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A. 128.0.0.0-191.255.255.255 B. 192.0.0.0-223.255.255.255 C. 224.0.0.0-255.255.255.0 D. 1.1.1.1-126.255.255.255

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Which of the following IP ranges is Class A?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 53 Which of the following is considered to be an effect of static electricity? A. POST error code 501 B. Component failures C. Bad sectors on an HDD D. Poor power regulation Answer: B

QUESTION NO: 54

Answer: D

QUESTION NO: 55

A. Remove all unneeded peripherals B. Check the LCD cutoff switch C. Verify backlight functionality D. Swap the AC adapter Answer: D

QUESTION NO: 56 Which of the following devices is MOST likely used for data backups and stored off site?

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Which of the following should the technician verify FIRST if the customer reports that a laptop battery is not charging?

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A. 133MHz B. 166MHz C. 266MHz D. 333MHz

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Which of the following is the system bus speed of a PC2700 memory?

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CompTIA 220-701: Practice Exam A. Tape drive B. Flash drive C. CD-RW D. Blu-Ray Answer: A

QUESTION NO: 57 Which of the following is used to display real-time disk operation information in Windows 2000 Professional? A. Task Manager B. Disk Part C. Disk Management D. Performance Monitor Answer: D

QUESTION NO: 58

Answer: D

QUESTION NO: 59 Which of the following wireless security options offer the HIGHEST level of wireless network protection? A. Port blocking B. WPA C. MAC filtering D. WPA2

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A. Fiber B. CAT3 C. Coaxial D. CAT5

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Which of the following cables has a MAXIMUM recommended cable length of 100 meters (328 feet)?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 60 A technician has been asked to provide information on a new solvent being stored in the work area. Which of the following sources should the technician consult? A. Internet B. Manager C. MSDS D. Container Answer: C

QUESTION NO: 61

A customer has asked a technician what the difference is between a slower and faster RPM hard disk drive. Which of the following would be the BEST way to explain this to the customer? A. Create an analogy comparing drive speeds to CPU speeds. B. Simply state the specifications of both hard drives. C. Give the user several technical websites to research. D. Compare the two hard disk speeds using a well-known story.

A user reports that a laptop keyboard needs to be replaced because a certain key does not work. Which of the following is the FIRST option to take? A. Connect an external keyboard to test the issue. B. Test the RAM because the keyboard buffer appears to be the problem. C. Replace the laptop. D. Replace the RAM. Answer: A

QUESTION NO: 63

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QUESTION NO: 62

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Which of the following devices are the additional four pins used? "Pass Any Exam. Leave the station and call another technician to complete the repair. A.www. Politely inform the user that all questions will be answered later.co m .com 21 Ac A technician receives a computer that is having trouble printing to a network printer.CompTIA 220-701: Practice Exam When upgrading to a newer version of an OS. Update the BIOS C. D. It is inhibiting progress because the technician cannot concentrate and becomes irritated. Start>Settings>Control Panel>Administrative Tools C. Upgrade the processor B. another user begins asking irrelevant questions. which of the following are best practices? (Select TWO). B. A. Take a long break to step away to relax and refocus. Upgrade the firmware E. Delete personal data Answer: B. C. Start>Settings>Printers& Faxes Answer: D QUESTION NO: 66 A technician is installing a motherboard that has a 24-pin connector from the power supply to the motherboard. Delete existing programs D. Start>Settings>Network Connections B.actualtests.D QUESTION NO: 64 While a technician is working on an employee's computer." . Which of the following locations did the technician use to view the port settings? tua QUESTION NO: 65 lTe Answer: D sts . Which of the following is the BEST course of action? A. After checking to make sure the network printer is available. Any Time. Start>Settings>Control Panel>Accessibility Options D. the technician checks the port the printer is assigned to and finds it is set to LPT1:. Request the manager to assist in the situation.

Gadgets Answer: D Answer: D QUESTION NO: 69 Which of the following should a technician avoid when dealing with a customer? A.actualtests." . Applets B. The user was able to print previously. Timeliness D. Extra drives B.www. Widgets D.co m 22 . Cooling system Answer: B QUESTION NO: 67 Items that may be added to the Sidebar in Windows Vista are known as what? A. Features C. Cultural sensitivity C. The processor C.CompTIA 220-701: Practice Exam A. Printer hardware problem C. Print spooler is not running tua lTe On a Windows computer. Incompatible cabling B. Extra RAM D. Personal calls B. Which of the following is the MOST likely cause of this issue? sts QUESTION NO: 68 .com Ac A. Incompatible print driver D. Any Time. Positive attitude Answer: A "Pass Any Exam. a user is unable to print documents to locally attached printers or network printers.

Anti-virus software D. Anti-adware software C.actualtests.11g D.www. Use a lint free cloth and glass cleaner B.com Ac tua lTe sts . Anti-spyware software B." . 802.4GHz band with a maximum data rate of 11Mbps? A.co m 23 .11b C.11n Answer: B QUESTION NO: 72 Which of the following software options would BEST protect against trojans and worms? A. printer. mouse. Use a slightly damp cloth and a vacuum D. 802. Anti-spam software Answer: C QUESTION NO: 73 Which of the following provides a connection for an external keyboard. Use a dry paper towel and an anti-static strap C. and network when using a laptop? "Pass Any Exam. 802.11a B. monitor. Any Time. Use compressed air and a lint free cloth Answer: D QUESTION NO: 71 Which of the following WLAN protocols is in the 2.CompTIA 220-701: Practice Exam QUESTION NO: 70 Which of the following should be done to remove dust from the inside of a computer case? A. 802.

0. Provide a way to recover corrupted print jobs through the command prompt. Provide a way to access the hard drive in an emergency through the command prompt. Bluetooth B. 127. Answer: D QUESTION NO: 75 Answer: D QUESTION NO: 76 Which of the following is an example of a Class D IP address? A.0.255 C. C." . B. C.CompTIA 220-701: Practice Exam A.0 B. Provide proper documentation on the services provided. Offer different repair options for the user's convenience.actualtests. 255.255. Infrared Answer: C QUESTION NO: 74 A user is explaining an issue that they are having with their workstation.0.www. 224.255.co m 24 . Listen and do not interrupt the customer. B.255. 192. Network hub C.255. After they finish explaining. D. lTe Which of the following is the MAIN purpose of the Recovery Console in Windows XP? sts . Allow the restoration of a previously made image of a desktop through the command prompt. Any Time.0. D. a technician's NEXT course of action should be to: A. Delete a virus that has infected the hard drive through the command prompt.0 Answer: D "Pass Any Exam.com Ac tua A. Docking station D. Restate the issue or question to verify understanding.255 D.

Answer: C QUESTION NO: 80 Which of the following data security features requires an external device embedded with integrated circuits for authentication purposes? A. Quad core processing D. Any Time. AMD Athlon 64 and 64 FX? A. SD card B.CompTIA 220-701: Practice Exam QUESTION NO: 77 Which of the following removable storage devices is MOST likely used to duplicate bootable media? A. The processors provide a 64-bit register. Blu-Ray D.www. SpeedStep technology C. The processors are made with a 64nm manufacturing process. Stylus "Pass Any Exam. The processors contain 64K new transistors.com 25 Ac tua QUESTION NO: 79 lTe Answer: A sts A. DVD-RW Answer: D QUESTION NO: 78 Which of the following is the reason why 64 is contained in the processor names." . Zip drive C. D.co m Which of the following describes the process of scheduling multiple processes simultaneously amongst multiple logical processors? . The processors have an additional 64 instruction sets. C.actualtests. Dual core processing . B. Hyper-threading B.

"Pass Any Exam. PCI B. FAT C. NTFS D." . The hard drive needs ATA drivers loaded via the F6 option during install. QUESTION NO: 81 Answer: C QUESTION NO: 82 Which of the following expansion ports would provide the BEST performance for a new video card? A. AGP Answer: B QUESTION NO: 83 A technician cannot get the Windows XP installation routine to recognize the SATA hard drive. CDFS . Smart card C.www.co m Which of the following file systems MUST be used when implementing EFS? 26 . FAT32 B. The card connects to a reader with direct physical contact or with a remote contactless radio frequency interface. Password Answer: B Explanation: A smart card is a device that includes an embedded integrated circuit that can be either a secure microcontroller or equivalent intelligence with internal memory or a memory chip alone. Any Time. PCIe C.com Ac tua lTe sts A.actualtests. ISA D.CompTIA 220-701: Practice Exam B. Which of the following is the MOST likely reason? A. Biometrics D.

The hard drive is incompatible with Windows XP and needs replacement. it will ask you if you want to install drivers.actualtests.co m .www. otherwise it may try to boot from floppy ). An RFID scanner Answer: B QUESTION NO: 86 A user's hard drive is failing. PCMCIA card D. QUESTION NO: 84 Which of the following expansion devices would allow a user to utilize multiple hardware profiles to control an external display and power option? A. The hard drive did not have the jumpers configured correctly and needs to be checked.CompTIA 220-701: Practice Exam B. A token device C. After you boot to Windows XP CD ( BIOS must be configured to boot from CD-ROM drive. D. C. The hard drive needs SATA drivers loaded via the F6 option during install. Answer: D Explanation: Windows XP install routine does not natively contain SATA drivers in it. PCI Express card B. A smart card reader B. Docking station Answer: D QUESTION NO: 85 A. which of the following troubleshooting steps should be done? "Pass Any Exam." . Before the drive is replaced. You have to install SATA drivers manually before Win XP is able to recognize your SATA HDD. Of which of the following is this an example of? tua lTe sts . Just at this point press F6 and show the drivers on the floppy.com 27 Ac A technician has a security device which displays a number that changes overtime. Any Time. A biometric device D. KVM C.

actualtests. Perform a backup D. gpedit. software and network components? A. but the information is limited.exe C. MSINF032 D.exe D. Any Time. services. MMC C.CompTIA 220-701: Practice Exam A. MSCONFIG Answer: B QUESTION NO: 89 802. Establish a theory of probable cause B.msc Answer: D QUESTION NO: 88 Which of the following utilities can an administrator use to manage hardware." . msinfo32.mmc B.com 28 Ac tua lTe Explanation: There are two ways to view Services on your computer. The first is to use the MS Configuration Utility by typing msconfig.11g has the potential to support up to: "Pass Any Exam. followed by clicking the Services tab. services.exe in the Run box accessed via the Start Menu. Identify user changes to the computer Answer: C QUESTION NO: 87 Which of the following commands would a technician use to launch the Services MMC in Windows Vista? A.co m . this is fine. Identify the problem C. Device Manager B.www. sts . If you want a quick visual of which items are running or stopped.msc from the Run option on the Start Menu. The preferred way to make changes to services is to launch services. The Services window will open.

54Mbps. Windows Vista Ultimate B. Smart cards C. Passwords D. C." . 50Mbps.actualtests. Driver updates for new installations B. B. D. Any Time. Firewall B. that causes the system to "crash.co m 29 .CompTIA 220-701: Practice Exam A. Windows Vista Home "Pass Any Exam.com Ac tua A. Biometrics Answer: A A BSOD in Windows provides which information? Answer: C Explanation: The Blue Screen Of Death (also known as BSoD or bluescreen ). Save information for critical files before system shut down C. Diagnostic purposes of a critical system error D. known officially as a Stop Error or a bug check is the error screen displayed by the Microsoft Windows family of operating systems upon encountering a critical error. 11Mbps.www." The term is named after the color of the screen generated by the error. A detailed description and remedy of a software related problem lTe sts QUESTION NO: 91 . Answer: C QUESTION NO: 90 Which of the following BEST provides intrusion prevention for a LAN from a remote location? A. 100Mbps. of a non-recoverable nature. QUESTION NO: 92 Which of the following versions of Microsoft Windows includes Media Center? A.

CRT Answer: A.co m . Magnet D. Any Time. Cordless phone B. C:\ProgramFiles C. Which of the following BEST solves this issue? A. Plug the laptop into a UPS Answer: C "Pass Any Exam.www. a technician should look in which of the following default locations? A. Swap the A/C adapter D. Remove all unneeded peripherals B. A. C:\Windows\System32 B. C:\Program Files(x86) Answer: D Explanation: 64-bit apps default to C:\Program Files while 32-bit apps default to C:\Program Files (x86). Toggle theFn keys C. Windows XP Home D. C:\Users\ D.com 30 Ac tua lTe sts .actualtests. Microwave E.D QUESTION NO: 94 When looking for 32-bit applications installed on a 64-bit version of Windows Vista. LCD C.CompTIA 220-701: Practice Exam C." . QUESTION NO: 95 A laptop's battery will not charge. Windows XP Professional Answer: A QUESTION NO: 93 Which of the following may cause RFI on a wireless network? (Select TWO).

CompTIA 220-701: Practice Exam QUESTION NO: 96 A technician needs to upgrade the memory in a laptop.actualtests. A security encryption feature that encrypts wireless traffic with an access point for communication. Where can the technician configure this setting? A. SODIMM Answer: D QUESTION NO: 97 Which of the following MOST accurately describes a VPN? A technician needs to configure a workstation for Wake on LAN. sts . A security feature that throttles bandwidth and closes ports when possible virus traffic is detected. D. Which of the following memory types would be the correct type? A. BIOS B.com Ac QUESTION NO: 98 tua Answer: B lTe A. A private tunnel through the Internet to securely communicate with a remote network. SDRAM D. Any Time. B. RIMM B.co m 31 ." . DDR RAM C. C. Windows Power Management Answer: A QUESTION NO: 99 "Pass Any Exam.www. Control Panel C. A network which has no connection to the Internet and is private by design. Internet Explorer Properties D.

IEEE 1394 "Pass Any Exam.R Answer: A QUESTION NO: 102 Which of the following are valid ports for printing over a network? (Select TWO). \\computername\sharename C. IP_ip_address E. A.RW C. Load the operating system into memory during power on. Any Time. AGP D. D. ISA C. PCIe B. CD.R D. Check for the latest motherboard firm ware updates. DVD. CD. Test the software and hardware drivers before the operating system loads.co m 32 .CompTIA 220-701: Practice Exam Which of following motherboard expansion slots supports a HD video card? (Select TWO). C.DL B. Test the essential components of the system during power on. EISA E. SNMP D. Which of the following types of portable media offers the LARGEST storage capacity? A. CNR Answer: A QUESTION NO: 100 The POST process of a computer is designed to: A. DVD.actualtests.com Ac tua lTe QUESTION NO: 101 sts Answer: B . A." .www. USB 001 B. B.

sts . Help limit electrostatic discharge (ESD) inside the case. B. Helpprevent moisture buildup in the case." . QUESTION NO: 103 While performing a preventative maintenance check on a personal computer.actualtests. C.com Ac Which of the following protocols uses port 80? tua lTe Explanation: The chassis of a PC is designed for proper internal airflow across the various components. However. then the cooling of the PC changes dramatically.CompTIA 220-701: Practice Exam Answer: B. FTP Answer: B Explanation: The port 80 is associated with HTTP TCP/IP protocol. This address can be verified from printer's configuration. HTTP C. The cooling of some components can be reduced or totally eliminated and can cause damage.co m 33 .www. a technician notices that several unused expansion card slots have open ports. Any Time. Helpensure proper air flow through the case. Helplimit radio frequency interference (RFI) inside the case. Answer: B QUESTION NO: 104 A. D. QUESTION NO: 105 "Pass Any Exam. if your PC's enclosures are open.D Explanation: \\computername\sharename is a net command that manages network print jobs and IP_ip_address is a static IP address that is configured on a network printer so that it can be seen on the network by a computer. HTTPS D. SMTP B. Which of the following BEST describes why the covers for these card slots should be reinstalled? A.

QoS for printing is not functioning over the LAN. To find this problem you can ping the printer from your computer. Properties of the port within Device Manager Answer: B Explanation: To find the port that your printer is currently using.actualtests. B.com Ac tua lTe sts ." . Any Time. T-Connector B. QUESTION NO: 107 Which of the following connector types is used with twisted pair cable? A. certain print codes in the file that is printing can confuse the print job and the job gets stuck in the print queue. A job in error status is at the top of the print queue. Properties of the printer from the Printers Control Panel C.www. E. A technician has verified the printer is online and prints a configuration page from the printer. Sometimes. The print queue window from system tray B. BNC C. Print spooler view in the Printers Control Panel D. Answer: C. D. The printer needs to have a cartridge replaced. you need to open the properties of the printer from the Printer's Control Panel QUESTION NO: 106 Users are reporting that print jobs being sent to a shared printer are not printing. Sometime if the IP address of the printer is changed you cannot print. A. New drivers have been released and need to be installed. C. The printer would not start printing again till that print job is removed from the queue. The printers IP address has changed. RJ-45 "Pass Any Exam. Which of the following is the MOST likely cause of the issue? (Select TWO).co m 34 .CompTIA 220-701: Practice Exam Which of the following allows verification of the port that a printer is currently using? A.D Explanation: The possible cause of the problem in this case is that either a job in error status is at the top of the print queue or the IP address of the printer has changed.

1x B. Any Time. The Syntax IPCONFIG /all displays full configuration information. D. You can type the Ipconfig command by "Pass Any Exam.com 35 Ac A user calls and says they cannot get to the Internet.CompTIA 220-701: Practice Exam D.actualtests. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. sts . Start>Run>typecmd>click OK>type ipconfig /release>press enter key and ask user to read the results. A." . Start>Run>typeipconfig>click OK and ask user to read the results. 3x C. LC Answer: C Explanation: With twisted pair cable you can use RJ-45 connector. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). Start>Run>typecmd>click OK>type ipconfig /flushdns>press enter and ask user to read the results. 1x and 8x bus speeds can be used.www. C. 24x Answer: A. 8x E. How would a technician walk the user through checking the IP address and default Gateway on the computer? tua lTe Explanation: For a PCIe or PCI expansion card. Answer: D Explanation: The Ipconfig command is used to find the IP configuration information of a computer. especially Ethernets QUESTION NO: 108 Which of the following bus speeds is used for a PCIe card? (Select TWO). 6x D. B. Start>Run>typecmd>click OK>type ipconfig /all>press enter key and ask user to read the results.D QUESTION NO: 109 A.co m .

B. Operating system CD B. QUESTION NO: 110 Which of the following BEST describes the function of a DNS server? A.co m 36 . QUESTION NO: 112 Which of the following commands verifies connectivity between two hosts? (Select TWO). Vendor recovery CD D. dxdiag "Pass Any Exam. Recovery console C. D. Provides resolution of host names to IP addresses. Answer: B Explanation: The main function of DNS is the mapping of IP addresses to human readable names. A. you need Operating system CD and the recovery floppy disk that you have created. The DNS server strictly functions as an ip address lookup for a given domain name. chkntfs B.. Any Time. To perform Automated System restore you need to boot the computer with the OS CD and then as soon as you see the message: "Press F2 to run Automated System Recovery (ASR) . Which of the following is needed to perform an ASR restore in Windows XP? A. Provides security for a network through the use of ACLs." at the bottom of the screen.www.actualtests." .CompTIA 220-701: Practice Exam clicking Start->Run and then typing cmd to open the command prompt to type the ipconfig command. The recovery process will start. Dynamically assigns IP addresses for easy client configuration.com Ac tua lTe sts QUESTION NO: 111 . C. press F2. ERD disk Answer: A Explanation: To perform an ASR restore in Windows XP .. Secures network traffic through shared key encryption.

Parallel port B.E QUESTION NO: 113 A technician notices that there is a second partition on the primary hard drive.actualtests. USB port Answer: B Explanation: If a laptop computer has 25 or 9 pin connector with male pins on the back of it then it indicates that the laptop contains a Serial port. Space set aside by Windows for use by the virtual memory swap file. IEEE 1394 port D. A recovery partition put there by the manufacturer. Answer: D A. Serial port C. B.co m . tracert D. ping Answer: C.CompTIA 220-701: Practice Exam C. sts .com 37 Ac Which of the following describes the 25 or 9 pin connector with male pins on the back of a laptop computer? tua QUESTION NO: 114 lTe Explanation: The second partition is the recovery partition put by the manufacturer and how it is achieved is proprietary. They are used for the RS-232 (serial) ports QUESTION NO: 115 "Pass Any Exam. Which of the following is the MOST likely explanation for this extra partition? A. D. Although the creation is based on slipstreaming technology the exact way each manufacturer achieves it is totally different and unique. C. Any Time. A potentially dangerous virus has been downloaded onto the system.www." . Space reserved by the drive manufacturer for firmware. This partition is not assigned a drive letter and is not accessible from Windows. ipconfig E.

CompTIA 220-701: Practice Exam A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use? A. 224.0.0.1 B. 255.0.0.0 C. 255.255.0.0 D. 255.255.255.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.255.0.0.

Answer: A

QUESTION NO: 117

A user reports that their computer suddenly will not boot. When the technician arrives, they discover that the user is very worried they will not be able to complete a research paper they've been working on which is due by the end of the day. Which of the following is an appropriate response to the users concerns? A. A Trojan may have infected the OS or worked its way into the MBR. What did you download recently that caused the problem? B. I understand your concern, and will try to have your computer working again as quickly as possible so that you can finish your report. C. If the paper was so important to you, you should have created a backup copy so you could finish it on another computer.

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Explanation: The Impact printer or dot matrix is the only printers that allow you to print multipart forms because they can handle the thickness of these documents and print through all the layers.

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A. Impact printer B. Thermal printer C. Inkjet printer D. Laser printer

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Which of the following printers would be the BEST choice for printing on multi-part forms?

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QUESTION NO: 116

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CompTIA 220-701: Practice Exam D. I do not understand why you are upset. I am sure your professor will understand and you will be able to turn in the paper tomorrow. Answer: B Explanation: The appropriate response for the customer in this situation will be to comfort user by telling him that you understand his concern, and will try to solve his problem as soon as possible so that he can finish and submit his research papers. Blaming him or giving him an unpractical suggestion will make the user think that you don't understand the urgency of his work and therefore not taking his problem seriously.

QUESTION NO: 118

Answer: A,B,F

QUESTION NO: 119 Which of the following is an advantage of upgrading to a 64-bit version of Windows? A. A greater number of dynamic disks or disks larger than 1 TB can be supported. B. Multiple applications running in 16-bit compatibility mode are supported. C. More than 4GB of RAM, in some cases up to 128GB of RAM can be supported. D. A new anti-virus protection scheme called Data Execution Prevention is supported. Answer: C

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Explanation: The hot pluggable hardware that you can purchase for computer is eSATA , Express Card/54, and USB. External Serial Advanced Technology Attachment or eSATA is an external interface for SATA hard drive, Express Card/54, and USB is designed to allow users to install and remove modules at any time, without having to switch off their systems.

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A. eSATA B. Express Card/54 C. PS/2 peripherals D. MIDI devices E. NIC F. USB

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Which of the following hardware is hot pluggable? (Select THREE).

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CompTIA 220-701: Practice Exam Explanation: The advantage of upgrading your 32 bit Windows to a 64-bit version of Windows is that They supports more than 4GB of RAM and in some cases supports up to 128GB of RAM.

QUESTION NO: 120 A technician is replacing fifteen 21 CRTs with 19 LCDs. The storage room is on the other side of the building. Which of the following safety measures should the technician take? A. Wear a back brace when lifting and carrying the CRTs to the storage room. B. Wear anti-static wrist straps to prevent ESD in the new monitors. C. Recycle the monitors after removing the capacitors for use in other monitors. D. Ask several technicians for help in lift the CRT monitors and use a cart for transporting them.

QUESTION NO: 121

A technician is installing Windows XP on a system that has a SATA HDD. Which of the following will the technician MOST likely have to do to start the installation? A. Press the F8 Key B. Press the F3 Key C. Press the F2 Key D. Press the F6 Key Answer: D Explanation: To install Windows XP on a computer that uses a SATA hard drive, you may need to Press the F6 Key because a new SATA hard drive needs SATA drivers disc during the Windows Setup process. During the installation, a blue screen with a message at the bottom appears and prompts you to press F6 if you need to install a third party SCSI or RAID driver. Pressing F6 will ensure that you don't miss the SATA driver prompt screen when it has finished loading all the drivers.

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Explanation: To shift fifteen CRTs to the other side of the building and get new LCDs from there, you should request for the help of several technicians for lifting the CRT monitors and use a cart for transporting them. While moving computer equipment from one place to another, make sure that you use carts for heavy objects and the path that you are using for taking these object is free of safety hazards otherwise you may fall and hurt yourself.

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Answer: D

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CompTIA 220-701: Practice Exam QUESTION NO: 122 After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? A. Install a larger fan near the hard drive to cool the system. B. Clean the drive with compressed air and continue to use it. C. Remove and replace the drive. D. Apply more thermal compound and reseat the drive. Answer: C Explanation: The above scenario indicates that the hard drive being replaced is corrupt and damaged. Therefore, the drive must be removed and replaced again.

Answer: B

QUESTION NO: 124 Which of the following interfaces are typically supported on the input side of a KVM switch? A. PS/2, VGA, USB B. DB25, DB9, PS/2 C. PS/2, DB9, USB D. PS/2, DB25, VGA Answer: A "Pass Any Exam. Any Time." - www.actualtests.com 41

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Explanation: To set up a new operating system on your computer using the CD-ROM, you need to first create a partition and then format the partition to prepare it to be used by the OS and then install the operating system. The device driver installation is the part of the OS installation.

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A. Format a partition, install device drivers, and install the operating system. B. Create a partition, format the partition, and install the operating system. C. Install the operating system, create a partition, and install device drivers. D. Install the operating system, install device drivers, and create a partition.

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Which of the following BEST describes the initial process of setting up a new operating system from a CD.ROM?

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QUESTION NO: 123

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CompTIA 220-701: Practice Exam Explanation: The interfaces that are usually available to you on the input side of the KVM switch include PS/2, VGA, and USB.

QUESTION NO: 125 While a technician is responding to a customers call, a co-worker keeps insisting on telling the technician about their weekend. Which of the following is the BEST course of action? A. Ask the customer permission to put them on hold and listen politely to the co-workers stories. B. Put the customer on hold just for a few minutes and join the conversation. C. Forward the customer to another technician and join the conversation. D. Ask the customer permission to put them on hold and politely ask the co-worker to talk later.

QUESTION NO: 126

Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. Although Windows XP lets you format only up to 32GB but can read larger volumes.

QUESTION NO: 127 The BEST information to document when changing the refresh rate on the display is to include:

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A. Up to 16GB B. Up to 32GB C. Up to 1024GB D. Up to 2048GB

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Which of the following is the maximum FAT32 volume size Windows 2000 and XP will recognize?

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Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer.

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Answer: D

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CompTIA 220-701: Practice Exam A. the previous refresh rate and the new refresh rate applied. B. the method that was used to access the display properties to change the refresh rate. C. all the refresh rates that were tested. D. the color resolution the user requested as well as the refresh rate. Answer: A Explanation: The information that should be documented when you change the refresh rate of your monitor is the old and the new refresh rate. Both the monitor and adapter have different refresh rates but they must agree on the refresh rate you select. If either device does not support a particular refresh rate, such a rate cannot be used therefore the refresh rate that was supported earlier and the new refresh rate is good information to be documented.

QUESTION NO: 128

Which of the following features is only available with the Windows XP Professional version as compared to the Windows XP Home version? A. Simple File Sharing B. Basic Disk Partitions C. Remote Desktop D. Joining a domain Answer: D

Explanation: The feature that is not available in Windows XP Home version but available in Windows XP Professional version is joining a domain.

QUESTION NO: 129

A technician receives a boot error message OS not found. Which of the following should the technician check? A. The boot order in the BIOS B. If Plug and Play is enabled C. If the computer is in Safe Mode D. If the BIOS is current Answer: A

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D.CompTIA 220-701: Practice Exam Explanation: First check the boot order. C. Which of the following should the technician do NEXT? A. to test printing. which you already know. QUESTION NO: 130 A customer reports that the laser printer produces poor quality printouts. QUESTION NO: 131 Which of the following may cause a customer to experience excessive heat in a laptop? A. D. Which of the following is the correct path to change the language settings? A. Having arrived onsite.com 44 Ac tua lTe Explanation: If a printer is not working for a particular user then the first thing that you should try is to print a test page from the computer which is unable to use the printer. Clean the toner cartridge. If that does not work then you may need to delete and reinstall the printer." . Replace the fuser.co m Answer: D . not from an application. C. Change the paper. The airflow is blocked. B.www. Printing a test page using the printer's self-test will not lead you anywhere because it can only tell that the printer is printing fine. the technician has a discussion with the customer and reviews some examples of their print jobs. The processor is improperly seated due to bent pins. Print a test page. Control Panel> Accessibility Options> General "Pass Any Exam. Excessive internal display brightness is set. Any Time. B. Answer: C QUESTION NO: 132 A technician converts several existing Windows XP Professional laptops from English to the German language.actualtests. You should always use the test page feature from the printer properties. sts . Insufficient memory for the OS.

C. the technician successfully tests for speeds of up to 54 Mbps. Control Panel> Regional and Language Options> Languages> Details Answer: B QUESTION NO: 133 A technician has added a wireless network interface card (NIC) to a laptop. 802. B.11q Answer: A Which of the following would be the LAST step to take when installing a printer? A.com Ac tua QUESTION NO: 134 lTe Explanation: You need to use 802.CompTIA 220-701: Practice Exam B. Perform a self-test page.11g B. and Bluetooth supports communication up to 3Mbps. 802. Any Time.11x refers to the family of 802.11g standard if you want to use a standard that can support communication up to 54Mbps.co m 45 . Control Panel> Regional and Language Options> Regional Options C. D. When connecting the laptop to a wireless network.www. 802. 802.11x C.11 standards. 802." . 802. Which of the following standards of wireless card did the technician install? A. Which of the following would be MOST likely to fix the problem? "Pass Any Exam. sts . Control Panel> Regional and Language Options> Regional Options> Customize D. Print a test page.11b supports communication only up to 11Mbps. Cycle theprinters power.actualtests. Reboot the computer. Answer: C QUESTION NO: 135 A user reports that the desktop appears smaller than usual and there is a large black border around the desktop on the monitor.11b D.

CompTIA 220-701: Practice Exam A. Have the userdemagnetize and restart the monitor. B. Configure the Display Settings on the monitor. C. Change to a lower resolution. D. Configure the Display Settings in Device Manager. Answer: B

QUESTION NO: 136 Which of the following is the recommended maximum length of a parallel ATA cable? A. 16 inches (40cm) B. 22 inches (55cm) C. 24 inches (60cm) D. 18 inches (45cm) Answer: D

Answer: A,B,C

QUESTION NO: 138 A user has a network laser printer that is printing constantly. The user has tried power cycling the printer. Which of the following should the technician recommend that the user do FIRST? A. Restart the spooler service. B. Reboot the computer. C. Access the print queue and pause all print jobs. D. Purchase a new USB cable. "Pass Any Exam. Any Time." - www.actualtests.com 46

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A. Set printing defaults. B. Specify a separator page. C. Spoolprint jobs and start print jobs immediately. D. Print a test page. E. Pause printing F. Delete ports.

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Which of the following are features of the Advanced Tab under Printer Properties? (Select THREE).

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QUESTION NO: 137

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CompTIA 220-701: Practice Exam Answer: C

QUESTION NO: 139 Which of the following should be configured on a shared Windows XP Professional system to ensure that each user's data is secure? (Select TWO). A. Disable the Switching Users setting within the Change the way users log on or off in the Control Panel User Account applet. B. Use the File Encryption settings in the Advanced Settings of Properties for the respective user's data folder. C. Add multiple users in the Control Panel User Account applet. D. Use NTFS security to secure the data files. E. Use the Security Center Control Panel Applet to secure resources on the shared system. Answer: C,D

QUESTION NO: 140

Which of the following is a cost effective technology that can be implemented on desktops and laptops to meet security considerations and reduce internal password reset costs? A. Hand recognition software B. Smart card reader C. Biometric fingerprint reader D. Portable face recognition reader Answer: C

QUESTION NO: 141 A frustrated customer reports that a problem which was supposedly repaired is occurring again. The customer does not appreciate any efforts to assist with this problem and grows angrier with each attempt at resolution. Which of the following would be an appropriate method for dealing with this situation? A. Allow the customer to continue uninterrupted and remain silent until a response is requested. B. Inform the customer that the technician is only trying to help. C. Agree with the customer that other technicians are not resolving issues completely and assure the customer that the problem will be resolved. D. State that the technician will need to speak with a supervisor about this problem and then put the customer on hold. "Pass Any Exam. Any Time." - www.actualtests.com 47

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CompTIA 220-701: Practice Exam Answer: A

QUESTION NO: 142 Which of the following types of printers uses an electrostatic charge to create an image of the page onto a charged photoreceptor? A. Laser B. Thermal C. Impact D. Ink dispersion Answer: A

QUESTION NO: 143

A technician is working on a workstation that shuts down after extended periods of operation. Which of the following should be checked FIRST? A. Vents for blockage B. Hyperthreading settings C. Ribbon cable seating D. CPU seating Answer: A

Which of the following can be upgraded on a laser printer? (Select TWO). A. Pickup roller assembly B. Fuser assembly C. Hard drive D. RAM E. Corona wire Answer: C,D

QUESTION NO: 145

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QUESTION NO: 144

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CompTIA 220-701: Practice Exam A motherboard has a Socket A CPU connector. Which of the following types of CPU can be used with this motherboard? A. Itanium B. Athlon C. Pentium III D. Xeon Answer: B

QUESTION NO: 146 Which of the following paths can be used to upgrade the drivers for a network interface card (NIC)? A. My Computer > Properties > Hardware tab > Windows Update B. Control Panel > Network Connections > Tools > Drivers C. Device Manager > Network adapters > Properties > Driver tab D. My Network Places > Tools > Drivers > Update Driver Answer: C

QUESTION NO: 147

Answer: C

QUESTION NO: 148 Which of the following components are included in a typical laser printer maintenance kit? (Select THREE). A. Image drum B. Paper pickup rollers C. Fuser

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A. Remove unneeded fans. B. Install a liquid cooling solution. C. Install round IDE cabling. D. Replace the side panels with mesh wires.

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Which of the following would be the BEST way to improve airflow inside a computer?

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CompTIA 220-701: Practice Exam D. Duplexer E. Toner F. Transfer roller Answer: B,C,F

QUESTION NO: 149 Which of the following are printing protocols that can be used for printing over a network? (Select TWO). A. HTTP B. RAW C. LPR D. FTP E. USB Answer: B,C

QUESTION NO: 150

Answer: A,D

QUESTION NO: 151 A technician installs a program that requires a security dongle but the program will not work. Which of the following is MOST likely the cause? A. The software is not supported by the operating system. B. The hardware dongle was not installed. C. The software was installed incorrectly. D. The operating system does not support security dongles. "Pass Any Exam. Any Time." - www.actualtests.com 50

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A. thereare not enough fans. B. the case is too small. C. the processor is too fast. D. one or more fans are inoperable. E. the memory is defective.

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A computer is overheating but the fans are not obstructed and there is no dust on the components or heatsinks. The MOST likely cause of the overheating is that: (Select TWO).

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 152 After a user ran a registry cleaning program, the computer running Windows XP will not boot. Which of the following should a technician recommend FIRST? A. Connect the drive as a slave to another computer and use REGEDIT to correct the issue. B. Run System Restore to get to a previous working condition. C. Use the boot disk and run SCANREG /RESTORE. D. Boot using Last Known Good Configuration. Answer: D

QUESTION NO: 153

Which of the following printers use a carbon film or inked ribbon to print? A. Laser B. Ink jet C. Impact D. Thermal Answer: C

QUESTION NO: 154

Which of the following could be defined as "determining the underlying reason that a problem occurs in order to prevent similar problems in the future"? A. Efficiency tracking. B. Issue prevention. C. Rootcause analysis. D. Problem analysis. Answer: C

QUESTION NO: 155 When configuring biometric devices, which of the following would be the MOST dangerous type of error? "Pass Any Exam. Any Time." - www.actualtests.com 51

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False positive Answer: D QUESTION NO: 156 A user wants to upgrade to Windows XP Home from Windows 95.CompTIA 220-701: Practice Exam A. D. A. C. it is BEST to perform which of the following actions on a routine basis? A.com Ac tua lTe sts . Upgrade to Windows XP Home directly from Windows 95. Which of the following describe the potential upgrade paths? (Select TWO).actualtests. Degauss the display and drives. and then turn off the device. Stop the device. C. Upgrade to Windows NT4. then to Windows 98SE then Windows XP Home. C. D. D. and then remove from laptop. True positive D. Defragment the hard drive weekly. Remove the driver from Device Manager. Answer: B QUESTION NO: 158 Which of the following is the BEST way to remove a USB device on a laptop computer? A.0 SP1 then Windows XP Home. Upgrade to Windows 95 OSR2. Remove hardware in Control Panel.C QUESTION NO: 157 To lengthen the life of computer hardware. Clean out the dust with compressed air. Clean out the dirt with a damp rag. Perform a clean installation of Windows XP Home. Upgrade to Windows 98SE then to Windows XP Home. True negative C. Turn off the laptop. "Pass Any Exam. False negative B. B. Any Time.co m 52 . B. Answer: A. E.www. B." .

The printer does not recognize the font type. but is unable to successfully install the drivers. The account does not have permission to install drivers. Any Time. C. The modem is not recognized in Device Manager. The computer needs to upload the print job. D. The paper needs to be replenished. updated drivers. a balloon in the system tray indicates a print job has failed to print. HKEY_USERS C. HKEY_CURRENT_CONFIG D. sts . D. The technician has the correct. Answer: C QUESTION NO: 162 "Pass Any Exam. Which of the following is the MOST likely cause? m 53 .actualtests. Which of the following would be the MOST likely cause of the problem? A. Printer firmware needs to be updated. B. The high encryption package is not installed. The modem is not functioning properly. HKEY_LOCAL MACHINE Answer: B QUESTION NO: 160 Answer: B QUESTION NO: 161 A user has asked for a technician to update the device drivers for their modem on a Windows XP system.www.com Ac tua lTe A." . B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 159 Which of the following registry keys store data about all accounts on the machine? A. HKEY_ CURRENT_USER B.co When trying to print. C.

EXE D. Electrical tape B. Electromagnetic Interference (EMI) B. which of the following should be removed to avoid damage during transit? A.EXE tua Which of the following command lines should a technician use to uninstall the Windows XP Service Pack 2? lTe QUESTION NO: 164 sts . PC card adapters B. Duct tape D. PROGMAN." .ROM drive "Pass Any Exam.CompTIA 220-701: Practice Exam Which of the following is a hazard associated with improper disposal of a CRT? A.com Ac A. Lithium D. LCD C.co m 54 . Any Time.www.actualtests. High vacuum Answer: B QUESTION NO: 163 While working inside of a desktop computer. Which of the following should be used to repair the wire? A.EXE C. Masking tape C. TASKMAN. Wire nut Answer: A Answer: C QUESTION NO: 165 Before shipping a laptop. CONVERT. DVD. Mercury C. SPUNINST.EXE B. a technician finds a wire with insulation damage from rubbing up against a cooling fan.

Which of the following is the BEST preventive maintenance procedure that the technician should perform? . Radio frequency interference D.com Ac tua A.co m Answer: C 55 . Any Time. C. Backlight Answer: A QUESTION NO: 166 Which of the following would a technician go to setup a password that would be required prior to booting into the operating system? A. Uninterruptible Power Supply (UPS) Answer: B "Pass Any Exam. BIOS D.actualtests. User Accounts QUESTION NO: 167 Answer: D QUESTION NO: 168 A technician is planning to open and work on a CRT monitor. Use a moist rag to clean the vents monthly. Electromagnetic interference B. POST C. Install ceiling fans in the room. LDAP B. B. High voltage discharge C. Periodically clean the vents using a small vacuum cleaner. D. lTe sts A technician determines that a laptop is not properly cooling due to excessive dust in the vents.www.CompTIA 220-701: Practice Exam D. Directly spray the vents with compressed air. Which of the following should the technician take under consideration? A." .

actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 169 A technician is setting up a lab with fourteen wired PCs and one switch in a physical star network configuration. Any Time. DSL C. Cable D. Fiber B.com Ac tua lTe A. Number of fans located in the room so system does not overheat Answer: A QUESTION NO: 170 Answer: B QUESTION NO: 171 Which of the following usually has the HIGHEST latency? A.www. Satellite Answer: D QUESTION NO: 172 Which of the following has the HIGHEST cost of implementation in a small office home office (SOHO) environment? "Pass Any Exam. Electrical safety with the extra network cables C. D. Ask open-ended questions to gather the symptoms. run diagnostic tests. Which of the following can the technician do to better understand the customers issue? 56 . C. Ask close-ended questions so that the customer does not get overwhelmed with industry jargon. Get the customer contact information. sts ." . Location of the PCs with respect to each other D. Which of the following should the technician keep in mind when setting up the lab? A. B. and then confirm the findings with the customer. Cable management to avoid trip hazards B.co m A customer brings a PC for a technician to repair. Begin running diagnostic software and confirm findings with another technician.

com Ac tua lTe sts QUESTION NO: 174 . DSL B. Converts AC power to DC power that a computer can use to operate and charge its battery. Filters incoming voltage spikes and surges.actualtests. To change the output voltage to meet the needs of the motherboard Answer: A QUESTION NO: 175 The power brick or external power supply serves which of the following functions for a portable computer? A." . Fiber Answer: D QUESTION NO: 173 When setting up a WAP.CompTIA 220-701: Practice Exam A. which of the following is broadcasted by default and should be disabled? A. Any Time. Changes DC power to AC power to charge the battery and enhances portability.www.co m 57 . WPA B. SSID D. Allows for a portable computer to be easily moved without being plugged into an outlet. To allow alternating current to be used instead of direct current D. WEP C. To change the voltage coming from the wall C. To allow the power supply to operate at different voltages B. B. RADIUS Answer: C Which of the following is the purpose of the voltage selector switch? A. Answer: D "Pass Any Exam. Broadband C. Satellite D. D. C.

Laser D. SIMM D.CompTIA 220-701: Practice Exam QUESTION NO: 176 Which of the following memory modules has 168 pins? A.com 58 Ac tua lTe sts A. SODIMM B." . Laser "Pass Any Exam. Inkjet Answer: D QUESTION NO: 179 Which of the following printer types stamps the ink onto the paper? A. DDR2 . DIMM C. DDR B. Thermal B. RIMM Answer: B Explanation: Pentium 4 / Celeron D processors in LGA775 package processors support DIMM SDRAM Answer: A QUESTION NO: 178 Which of the following printer types shoots the ink onto the paper? A. Dot Matrix C. DDR3 D.actualtests. Impact B. Any Time. SDRAM C.co Which of the following has the speed of PC2700? m QUESTION NO: 177 .www.

Impact Answer: D QUESTION NO: 180 Which of the following printers requires special paper to be used for printing? A. Inkjet C.com 59 Ac Explanation: A Virtual Private Network (VPN) shows all computers on the local network even if they are physically located at a remote location. PCIe X16 Answer: C "Pass Any Exam. Thermal B. Any Time. AGP 4X C.CompTIA 220-701: Practice Exam C. HTTP B. Inkjet D. FTP D.actualtests. PCMCIA D. WAN sts Which of the following allows a secure connection between two points? . VPN C." .co m Answer: A . Color Laser D.www. ISA B. tua lTe A. Laser QUESTION NO: 181 Answer: B QUESTION NO: 182 Which of the following expansion slots would be needed in a laptop for a technician to install a cellular modem card? A.

Replace the video card inside the laptop. CompTIA558475 C. Run a large magnet over the top of the hard drive several times." . rw2%HN D. ct23&P#h~ Answer: D A. B. C. Replace the LCD inverter. When the technician plugs in an external monitor the display shows on the monitor but still not on the laptop display. Make sure the OS has the latest video drivers installed.www. Remove the memory and destroy it. Answer: C QUESTION NO: 186 Which of the following I/O ports has the SLOWEST transfer rate? "Pass Any Exam. Remove the hard drive and destroy it. Reformat the hard drive to a clean state using the format command.co m 60 . Make sure the laptop display is enabled.actualtests. D. Any Time.com Ac A technician is examining a laptop that is booting up but not showing the laptop display. C.CompTIA 220-701: Practice Exam QUESTION NO: 183 Which of the following will BEST ensure data is removed before recycling a PC? A. D. SR1234ct B. Answer: C QUESTION NO: 184 Which of the following would be the MOST secure password? A. B. Which of the following should the technician do FIRST to resolve this issue? tua QUESTION NO: 185 lTe sts .

1Gb/s Answer: A "Pass Any Exam.CompTIA 220-701: Practice Exam A.actualtests. USB 2.0 C. 1000Mb/s C.1/2.co m 61 ." . DDR333 C.com Ac tua lTe sts QUESTION NO: 188 .www. 10000Mb/s D.0 Answer: B QUESTION NO: 187 Which of the following technologies can support the longest cable length between devices? A. Serial Answer: D Which of the following memory modules has the HIGHEST transfer rate? A. USB 1.1 C. PC2700 Answer: C QUESTION NO: 189 Which of the following would be the maximum transfer rate between a 10/100 NIC and a 10/100/1000 NIC? A. USB 1. PC2100 B. S/PDIF B. 100Mb/s B. DDR400 D. IEEE 1394 B. IEEE 1394 D. Any Time. SATA D.

Answer: B QUESTION NO: 193 Which of the following BEST describes virtual memory? A. Set the refresh rate to the lowest the monitor can display. The maximum amount of memory a given system can potentially have. Program Files B.co m Which of the following advantages does a 64-bit processor have over a 32-bit processor? . Set the resolution to the highest the monitor can display. "Pass Any Exam. Degauss the monitor.CompTIA 220-701: Practice Exam QUESTION NO: 190 A technician can find the Administrative Tools folder in which of the following locations after the initial installation of Windows XP? A. My Computer Answer: B QUESTION NO: 191 Answer: C QUESTION NO: 192 Which of the following should be done after installing a touch screen monitor to ensure that the display functions optimally? A. B. Provides addressing of memory beyond 4GB. Provides use ofPCIe X16 expansion slots. Flash memory used to hold temporary files before deletion. Control Panel C." .www. B. Calibrate the monitor. . D. C. B. Provides use of more powerful video graphics accelerators. Any Time. Data written to a disk located in a paging file that would not fit into the systems RAM. Start Menu D. C. C. D. Provides access to larger hard drive partitions.com 62 Ac tua lTe sts A.actualtests.

QUESTION NO: 195 Answer: C QUESTION NO: 196 Which of the following is the FIRST step when troubleshooting an issue? A.www. Built-in encryption standards B.CompTIA 220-701: Practice Exam D. C.co m Answer: D 63 ." . collect all packets that are sent to any device on the LAN. and outcomes.actualtests. B. send packets to other network devices on the LAN instructing then to enter a low power state (e. Document findings. Any Time. C. Off). D.g. Identify the problem. Larger capacity than traditional magnetic drives C. B. Higher data integrity sts Which of the following is a characteristic of solid state drives? . resume from a low power state when it receives a network packet telling it to do so. send broadcast packets over the LAN to all computers simultaneously. Establish a theory of probable cause. Verify full system functionality. D. A portion of physical RAM that is mirrored to the hard drive for redundancy. Answer: B QUESTION NO: 194 Wake on LAN describes the PCs ability to: A. Answer: D QUESTION NO: 197 "Pass Any Exam. Hibernate. actions.com Ac tua lTe A. Lack of drive heads and platters D.

Is the power cable on the monitor loose? D. RAID 0 "Pass Any Exam. Has the monitor been replaced recently? E.www. Was any hardware installed since it last worked? C. Did you check the Recycle Bin to see if the shortcut was accidentally deleted? C. A.E QUESTION NO: 199 Two users want to print to a USB printer connected locally. Are you sure you ran a find on the system and the program is just not misfiled? D.actualtests. Were there any new software updates done? Answer: B.CompTIA 220-701: Practice Exam A user states that a program is missing from the computer and it had just been used yesterday. Answer: B QUESTION NO: 200 A technician wants to install a RAID array that has two hard drives and the best performance. Set up a local print queue. C. Which of the following questions might a technician ask to try and determine the cause? (Select TWO). Was there a power outage since yesterday? B. B. Purchase an external Ethernet print card. it just keeps rebooting. D. Which of the following is the quickest way to accomplish this? A.com Ac tua lTe sts . Are you sure the power button is not stuck? B. Which of the following RAID levels should be implemented? A. Which of the following questions should a technician ask to help determine what occurred? A." . Share out the printer from the attached computer. Are you sure you were using that program? Answer: B QUESTION NO: 198 A user states a computer will not completely boot. Any Time.co m 64 . Move the computer and attach to the printer.

C. Answer: D A technician uses a call logging process in order to: (Select TWO). E." .co m 65 . Allows the operating system to assigns dates so that user data files are backed up C. Allows all data on the hard drive to be rolled back to a previous point in time Answer: C "Pass Any Exam. compose a record which allows user authentication. RAID 6 Answer: A QUESTION NO: 201 When a technician receives a call for assistance from a customer. Elevate the call to a higher level of support. D. A. Assign an appropriate priority for the issue. RAID 1 C. C.www. Allows the operating system to be rolled back to a previous point in time D. D. select the appropriate priority level for the issue.CompTIA 220-701: Practice Exam B. track the process of the incident.actualtests. Answer: B. model. Identify the user and associated problem.com Ac tua lTe sts QUESTION NO: 202 . Allows the operating system to be backed up with immunity to virus activity B. identify common issues among multiple users. B. RAID 4 D. B. help maintain a balanced workload for the help desk technicians. Any Time. and serial number. which of the following should the technician do FIRST? A. Identify the hardware make.C QUESTION NO: 203 Which of the following definitions below BEST describes System Restore? A.

DVD. Use the defragment utility.www. "Pass Any Exam. Longer chip life Answer: C. Answer: A.com Ac tua lTe sts A. Any Time.RW C. Use thecheckdisk utility. Empty the recycle bin and deleted email items. Userestore point to roll back the computer to a previous date. Which of the following can be performed on the hard drive to improve performance? (Select TWO). B.RW+ B.actualtests. Use the drive compression utility. Increased network speed E. A. Utilize less memory C. E. Increased performance D.E QUESTION NO: 207 Which of the following display connections are the MOST commonly used to connect an LCD monitor to a desktop? (Select TWO).CompTIA 220-701: Practice Exam QUESTION NO: 204 A user reports that a computer is running very slow and also states that the machine has been rebooted several times with the same result. Blu-Ray D. D.C Answer: C QUESTION NO: 206 Which of the following are benefits from an active cooling system? (Select TWO).co Which of the following media types has the largest capacity? m QUESTION NO: 205 66 ." . C. A. The hard drive light is constantly on. DVD. Dual-sided DVD . Increase system security B.

A." . B. Encrypted passwords C. Add an exception to the firewall for the program. VGA E. B. USB B. DVI C.co m . Answer: A QUESTION NO: 210 Which of the following methods is commonly used for Biometric authentication? (Select TWO). Which of the following is the BEST response for the technician to give? A. Ask the customer to check daily to see when it is completed. D.www. Give the customer an estimated time for repair based on the technicians assessment. Inform the customer that others are waiting.actualtests. C. Check the Hardware Compatibility List to see if the program is not compatible with the OS. QUESTION NO: 209 A.com 67 Ac tua A user is running a program that is not successfully connecting to the network after upgrading the wireless network router. C.D QUESTION NO: 208 A customer brings a PC in for repair. Which of the following solutions will MOST likely to resolve the issue with the program? lTe sts Answer: A . Any Time.CompTIA 220-701: Practice Exam A. RFID smartcards "Pass Any Exam. Check for any updates to the program. The technician will get back to them as soon as possible. CGA D. and asks when it will be done. The user states that they do have Internet connectivity. Ask the customer when they would like to have the work completed. Run the program as a local administrator. D. Logical token B. S-Video Answer: B.

UTP C. Which of the following would be the FIRST step in resolving this issue? A. Any Time. Ensures all users physically login to the wired network B.actualtests. Try installing the device to a different port or slot. Ensures that only certain devices can access the network C. Fingerprint reader E.www. a user is reporting system crashes and performance loss. Answer: C "Pass Any Exam. Coaxial B.com Ac tua lTe sts .E QUESTION NO: 211 Disabling the SSID from broadcasting on a wireless access point (WAP) provides which of the following benefits? A.co m 68 . Retinal scan Answer: D. C. Fiber Answer: D QUESTION NO: 213 After installing a new piece of hardware with the hardware CD. Plenum D. Encrypts data traveling across the wireless network D. Prevents users from seeing the wireless network Answer: D QUESTION NO: 212 Which of the following cable types is LEAST affected by electromagnetic interference (EMI)? A. B. D. Download and install updated drivers for the device. Disable the device in Device Manager." . Contact the vendor for an RMA.CompTIA 220-701: Practice Exam D.

USB drive D. Driver signing B. A. Serial Cable B. and after restarting their PC the display is no longer appearing.ROM C. Safe mode B. Roaming profile Answer: B QUESTION NO: 217 "Pass Any Exam. the user would like the laptop to automatically switch to the wireless connection. CD. Boot with repair disk Answer: A QUESTION NO: 215 Which of the following.actualtests. Hardware profile C.co m 69 . Floppy drive E. Which of the following boot options would be MOST effective in troubleshooting this issue? A. DVD.www.com Ac tua lTe sts . Wireless Zero Configuration D. can be used as a boot device to install a new installation of Windows Vista? (Select TWO).CompTIA 220-701: Practice Exam QUESTION NO: 214 A user has recently installed a new graphics driver. Any Time. Safe mode with command prompt D. Boot to the recovery console C. when locally connected. Which of the following Windows features BEST accomplishes this? A." .ROM Answer: C.E QUESTION NO: 216 A laptop with a docking station is normally wired into a local network. When the laptop is removed from the docking station.

Which of the following solutions would resolve this issue? lTe sts . B. Install the Microsoft Malicious Software removal tool.www. Contains special characters Answer: D. Answer: B QUESTION NO: 220 Which of the following can be used to configure a Windows installation for imaging multiple computers? A. Windows reports that no antivirus software is currently protecting the system. fdisk B. C. Update the Antivirus definitions. Contained in a text file C. A." . System Restore C. Obscure word in a dictionary B. Security Center B.CompTIA 220-701: Practice Exam Which of the following Windows features should be disabled to ensure that malware and viruses are completely removed during the disinfection process? A. Disable antivirus protection withinSecurity Center notification.actualtests. Machine Debug Manager D. sysprep "Pass Any Exam.com Ac tua After successfully installing a free antivirus solution. Contains AES encryption D.E QUESTION NO: 219 A. Disable the antivirus logging in the Event Viewer.co m 70 . Hardware Profile Answer: B QUESTION NO: 218 Which of the following are characteristics of a secure password? (Select TWO). Contains numbers and letters E. D. Any Time.

0.com Ac A.1 B.actualtests. telnet Answer: B Explanation: To perform a network installation of Windows 2000 Professional by creating an image of an existing computer. which comes with Windows 2000 Professional. 110 D. RIS only comes with Windows Server operating systems.1. 53 B. 443 tua Which of the following network ports is normally associated with unencrypted web traffic? lTe sts .1 C.1 D. QUESTION NO: 221 Which of the following is a class A IP address? A.16.0. 172. Windows XPMedia Center D.1. regedit D. you need to use the Sysprep utility.www.0. 80 C. 224." .CompTIA 220-701: Practice Exam C. Any Time. and WDS is available in Windows Server 2003. Windows XP Home C. 10.1 Answer: C QUESTION NO: 222 Answer: B QUESTION NO: 223 Aero is a feature of which operating system? A.168.co m 71 .0. WindowsVista Ultimate "Pass Any Exam. Ghost is a third-party utility. WindowsVista Basic B. 192.

Answer: D QUESTION NO: 227 While troubleshooting a computer problem. C. changes the boot sequence order. 650MB. remaining hard disk storage space.com Ac tua lTe sts . C.www.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 224 The Windows Experience Index is used to determine: A. 25GB. can be used to modify desktop preferences. opens a text based word processor. Answer: B QUESTION NO: 225 Blu-Ray disks have a storage capacity of: A. makes changes to the registry. Any Time. D. B. a technician has determined what has caused the problem. B.actualtests. D. Answer: C QUESTION NO: 226 The edit command line tool: A. the reliability and speed of search indexing. C. a performance value of system components. 4. D." . Which of the following should be the technicians NEXT troubleshooting step? "Pass Any Exam. 9GB.7GB.co m 72 . the speed and available bandwidth of Internet connections. B.

A. Task Manager D. Ask the user opened ended questions to see if they agree with the cause. Answer: B QUESTION NO: 230 Which of the following are forms of biometric authentication? (Select THREE). D. Any Time. B. Smart card B. Which of the following interfaces should the technician use to manage current application processes on the users computer? A. Barcode scanner C.actualtests. Event Viewer Answer: C QUESTION NO: 229 As a best practice. check the HCL. Answer: C QUESTION NO: 228 A user running Windows XP is experiencing degraded system performance while a particular application is running. clean each component with an approved cleaning solution. REGEDIT C. C.com 73 Ac tua lTe sts . actions and outcomes.www." . before performing hardware upgrades a technician should: A. B. Computer Management B. Optical recognition F. Document findings. Verify full system functionality. archive old drivers. Secure ID Token "Pass Any Exam. C.co m . Fingerprint reader E. D.CompTIA 220-701: Practice Exam A. Voice recognition D. perform a disk defrag. Establish a plan of action and implement the solution.

Which of the following must the technician enable for this user to press Ctrl-Alt-Del or other multi-key combinations? A. Right-click on theprinters icon and select Properties D. StickyKeys Answer: D QUESTION NO: 234 "Pass Any Exam. NTFS B.D. ToggleKeys C.E QUESTION NO: 231 If a computer needs Windows XP and Windows 2000 configured for a dual-boot environment. Right-click My Computer thenselect Manage C.CompTIA 220-701: Practice Exam Answer: C.com Ac tua lTe sts ." .actualtests. NFS Answer: A QUESTION NO: 232 Which of the following can be used to print a test page? A. UFS C. Encryption Keys D. FAT D.www.co m 74 . which of the following file system should be used in formatting the drive? A. Start > Control Panel > System B. FilterKeys B. Any Time. Start > Control Panel > Printer icon Answer: C QUESTION NO: 233 A technician must configure a computer for a special needs user who can only press one key at a time.

format C. Server tua Which of the following draws too much power and should never be plugged into a UPS? lTe sts . Bluetooth headset "Pass Any Exam. B. D. Power cord is loose. The hard drive is in standby mode.CompTIA 220-701: Practice Exam Which of the following utilities can be used to change a FAT file system into an NTFS file system without data loss? A. Mouse and keyboard need to be cleaned. Laser printer B.actualtests. the AC adapter of the laptop and the computer. diskpart D.com 75 Ac A. Any Time. QUESTION NO: 237 Which of the following is MOST likely to be the source of wireless network interference? A." . Hard disk failure or operating system needs to be reloaded. convert B. Answer: B QUESTION NO: 236 Answer: A Explanation: He should plug in the monitor.co m . Nothing else should be plugged into the UPS under a user's desk. LCD monitor D. Which of the following is MOST likely the problem? A. fdisk Answer: A QUESTION NO: 235 A user reports that after coming back from lunch their PC will no longer turn on. C. Laptop computer C.www.

3200 D. "Pass Any Exam. Windows Event Viewer B. Assuming the necessary slots are available. Windows Defender C.www. Any Time. Reload the driver for the monitor. CHKDSK D. Data Execution Prevention Answer: B. Cordless telephone Answer: D QUESTION NO: 238 Which of the following utilities can help prevent viruses and other malware? (Select TWO)." .co m . Large screen television C.CompTIA 220-701: Practice Exam B. FilterKeys E. B. 5300 tua lTe A technician is installing a RAM upgrade into a PC. which of the following will be the overall speed of the new RAM? sts QUESTION NO: 239 . C. Power cycle the computer. and the technician would like to install an additional two sticks of 512MB PC3200. 2700 C. Which of the following actions BEST resolves this issue? A. A.actualtests.E Answer: B QUESTION NO: 240 A CRT monitor is displaying patches of distortion while in use. 2100 B. The PC is currently holding two sticks of 512MB PC2700.com 76 Ac A. D. AM/FM radio D. Degauss the monitor. Replace the display adaptor.

Reformat the hard drive to a clean state using the format command. Which of the following steps should be taken to ensure that none of the original hard drive data is given to the buyer? m . WPA encryption D. MAC filtering B." .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 241 Which of the following BEST summarizes computer intrusion detection? A. Any Time. Run FDISK on the hard drive. WEP encryption C. An alert when the computer case has been opened C. A set of firewalls and anti-virus programs protecting the computer D.actualtests. An alert at logon when an unknown user has tried to logon B. C.co A computer is being sold over the Internet. sts . A motion sensitive web cam recording the room Answer: B QUESTION NO: 242 Answer: C QUESTION NO: 243 Which of the following wireless network security methods controls who can connect to the network based on the hardware they are using? A.com 77 Ac tua lTe A. Pass all computer components near a large magnet.www. B. NAT routing Answer: A QUESTION NO: 244 Which of the following audio/video devices have the ability to decode NTSC/PAL signals from an external source? "Pass Any Exam. D. Erase the hard drive using a disk wiping program.

The technician knows that a new web filtering application was recently introduced which assigns a 120 minute quota on streaming media and a message appears allowing the user to click to continue. One particular caller demands to know exactly how long the system will be down. Which of the following connection methods is the MOST effective when installing the printer on several PCs? A. Sound card Answer: A QUESTION NO: 245 A printer with an integrated NIC has been connected to a LAN.co m . There is no way to tell how long this will take. Is your work solely depending on the server? Try to not be upset because before you know it. Connect to it through a USB or IEEE 1394 cable Answer: B QUESTION NO: 246 A. a notice appears on the screen which says the site is being blocked by a filter. TV tuner card B. Connect to it via an aD.CompTIA 220-701: Practice Exam A. D. We believe the problem is the network interface card." . B. Which is the following is the MOST appropriate response from the technician? "Pass Any Exam. Graphics card C. the server will be back up." Answer: D QUESTION NO: 247 A user states that every time they try to pull down video clips from a website.com 78 Ac tua lTe The file server had an expected outage this morning.actualtests. We will have it back up within the hour. Hardware and software are not exact sciences. Any Time. Video capture card D. Connect to it through a TCP/IP port C. I am not the server technician so please do not take a bad tone with me.www. Connect to it through a computer share B.hoc wireless connection D. A technician believes the on-board NIC is bad. C. We have identified the problem and we will have it back up as soon as possible. Which of the following would be the appropriate response? sts .

CompTIA 220-701: Practice Exam A. What particular website are you trying to download videos from? Are they work related? B. Video takes a large amount of bandwidth so management has decided to limit each user to what can be downloaded and watched. If you take issue with that please inform your supervisor. C. Did you read the entire screen? The last sentence clearly says click to continue. D. Bandwidth usage has become a problem. A new application has been implemented to help manage and improve the network. Simply select continue on the message and the video should appear. Answer: D

QUESTION NO: 248 A user states that the print server needs to be reset because they have been unable to print and can see a number of documents pending when looking at the printer in control panel. The technician notices that the real solution is to clear a paper jam in the printer. Which of the following is the BEST response for the technician to give the user? A. Thank the user for their assistance with the problem; however, their solution did not work and inform the user that the company has personnel working on the problem. B. Thank theuser for their concern ask the user open ended questions to see what they think is the problem. C. Tell the user that there are indeed print jobs piling up but that the printer has a paper jam and a technician is in the process of repairing the issue. D. Fix the paper jam and then give the user some reference material so they can research preventative techniques and be more involved in the troubleshooting process. Answer: C

QUESTION NO: 249

A user states that their monitor is acting up and at times the image shakes. The technician checks the asset number and notes that it is one of the last remaining CRT monitors. The company is currently replacing all CRTs with new LCDs. Which of the following is the BEST response? A. Ask the user what they did to cause the shaking images. B. Inform the user of the cause of the problem and tell them the degauss the monitor. C. Tell the user to carry the monitor to thetechnicians desk there they will give them a new LCD monitor. D. Empathize with the user and send thema nt monitor to solve the issue. Answer: D

"Pass Any Exam. Any Time." - www.actualtests.com

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CompTIA 220-701: Practice Exam

QUESTION NO: 250 Management has approved the purchase of uninterruptible power supplies (UPSs) for all workstations. Which of the following is the MOST important factor for a technician to consider when in determining which UPS to purchase? A. Amount of time necessary for the UPS to run in a power outage. B. The physical footprint of the UPS. C. The number and size of all applications running on each workstation. D. The amount of space available at each workstation to place the UPS. Answer: A

QUESTION NO: 251

A user receives the message The security log on this system is full. Only an administrator can log on and fix this problem. The administrator should use which of the following to fix this issue? A. Event Viewer B. SECPOL.MSC C. Windows Security Center D. SECEDIT.EXE Answer: A

Which of the following types of media is considered solid state? A. Tape drive B. Floppy disk C. DVD D. Flash media Answer: D

QUESTION NO: 253 Which of the following types of media is considered optical?

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QUESTION NO: 252

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CompTIA 220-701: Practice Exam A. Floppy B. Blu-Ray C. Biometric device D. Tape Answer: B

QUESTION NO: 254 Which of the following is the correct class address for an IP address of 194.168.10.25? A. Class A B. Class B C. Class C D. Class D Answer: C

Which of the following is a class A address? A. 107.167.34.120 B. 198.45.32.109 C. 129.207.21.65 D. 190.120.87.165 Answer: A

QUESTION NO: 256

Which of the following cable types uses a BNC? A. Fiber B. CAT6 C. Coaxial D. UTP Answer: C

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CompTIA 220-701: Practice Exam QUESTION NO: 257 Which of the following services uses the TCP port 21 by default? A. TELNET B. HTTPS C. SMTP D. FTP Answer: D

QUESTION NO: 258 Which of the following is a Class C address? A. 65.102.1.120 B. 192.168.1.1 C. 125.32.3.132 D. 134.28.1.120 Answer: B

QUESTION NO: 259

Which of the following is created when setting up MAC filtering? A. WPA B. WEP C. SSID D. ACL Answer: D

QUESTION NO: 260 While trying to resolve an issue with wireless connectivity on a users laptop, a coworker starts interrupting the user with an unrelated issue as the user is explaining what is happening on the laptop. Which of the following should the technician do? A. Politely tell the user they can solve the coworkers issue and then contact the technician when they are ready to give their attention to the technician. B. Politely ask the coworker to stop interrupting and ask the coworker to come back at another time. "Pass Any Exam. Any Time." - www.actualtests.com 82

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CompTIA 220-701: Practice Exam C. Tell the user the technician will figure out the problem and fix it they have more important problems to take care of. D. Politely ask coworker to let the user finish their explanation and focus on what the user is saying. Answer: D

QUESTION NO: 261 Which of the following is a loopback address on a computer with an IP address of 192.168.0.12, a subnet mask of 255.255.255.0 and a gateway of 192.168.0.1? A. 192.168.0.0 B. 192.168.0.1 C. 255.255.255.0 D. 127.0.0.1 Answer: D

QUESTION NO: 262

Answer: A,B

QUESTION NO: 263 Which of the following is the correct way to get to the Services MMC Plug-in to see what services are currently running? (Select TWO). A. Right click on the My Computer and select Properties. B. Open Control Panel, open Administrative Tools, double click on the Services icon. C. Click Start>Run and then type in services.msc. D. Click Start>Run and then type inregedit. E. Click Start>Run and then type in regedt32. "Pass Any Exam. Any Time." - www.actualtests.com 83

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A. Right click on My Computer and select Manage. B. Double click the Computer Management icon under Administrative Tools. C. Click Start, type in Run and then type inregedit. D. Right click on the Start Menu and select Properties. E. Click Start, type in Run and then type inmsconfig.

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CompTIA 220-701: Practice Exam Answer: B,C

QUESTION NO: 264 Which of the following is a valid boot device? (Select THREE). A. RAM B. DVD.ROM C. Hard disk D. Tape drive E. Sound card F. NIC Answer: B,C,F

QUESTION NO: 265

Starting Windows XP in Safe Mode will cause which of the following to occur? (Select TWO). A. Windows will not save any file changes while is Safe Mode. B. Windows prevents successful boot and logon from updating Last Known Good Configuration. C. Windows XP will scan all drivers and services to make sure they are all approved and safe to run during boot. D. Windows XP starts basic networking to allow for updating of drivers from the Internet. E. Windows XP uses the minimum set of drivers and services to start the GUI. Answer: B,E

QUESTION NO: 266

Which of the following Windows operating systems has a different user folder path than the rest? A. Windows XPMedia Center Edition B. Windows XP Home C. WindowsVista Ultimate D. Windows 2000 Professional Answer: C

QUESTION NO: 267 "Pass Any Exam. Any Time." - www.actualtests.com 84

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RS-232 B.B QUESTION NO: 268 Which of the following uses data striping to distribute data across multiple disks with no fault tolerance? A. actions.CompTIA 220-701: Practice Exam Before returning a repaired system to a user. RAID 10 Answer: C QUESTION NO: 270 Which of the following interfaces supports only one device per port? A. RAID 5 D. USB 1. C. E. Verify full system functionality and implement preventative measures. Document the system findings.1 "Pass Any Exam. Inform the user every step that was performed throughout the entire troubleshooting process. B.actualtests. RAID 1 C. RAID 0 B. D.www. Any Time. Change theusers permissions so that they cannot create any potential problems in the future.co m 85 . RAID 5 D. RAID 0 B." . RAID 1 C.com Ac tua lTe sts . RAID 10 Answer: A QUESTION NO: 269 Which of the following uses multiple disks to create one functional drive with parity spanning all the disks? A. Answer: A. which of the following should be done? (Select TWO). A. Inform the user that the computer may not function as it did before the problem occurred. and outcomes.

MAC filtering C. Bluetooth Answer: A QUESTION NO: 271 On which of the following interfaces should a technician expect to see status light indicators? (Select TWO). NIC E. SSID D. 802. NAT B. Parallel D. Modem F.E QUESTION NO: 272 Answer: B QUESTION NO: 273 Which of the following is used to control access to a broadcasted wireless network based on a user supplied key? A. A. Channel 11 D. SCSI D.11n B.www. WEP C. PS/2 C.actualtests." .com Ac A.co m 86 . Serial Answer: D. Any Time. IEEE 1394 B.CompTIA 220-701: Practice Exam C. SSID tua lTe Which of the following is used to control access to a network based on the address hard coded into the NIC? sts . MAC "Pass Any Exam.

Administrative Tools D.actualtests. Reboot the computer." .C lTe A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 274 Which of the following is assigned to broadcast on a wireless network? A. but no display shows on the screen.www. Answer: A QUESTION NO: 277 "Pass Any Exam. Security Center E. D. The projector is turned on. WPA key B. Press F1 to shift display to the projector. Which of the following could the technician do to send the display to the projector? A. Use appropriate function toggle key to switch display mode. SSID C. WEP key Answer: B QUESTION NO: 275 A customer connects a projector to their laptop. m 87 . Accessibility Options sts . User Accounts C.com Ac QUESTION NO: 276 tua Answer: B. C. MAC filtering D. B.co Which of the following Windows XP Control Panel applets could a technician use to change a local workstation password? (Select TWO). the system will auto-select the projector on restart. Go into Device Manager and enable the projector. System B. Any Time.

IDE Hard Drive E.CompTIA 220-701: Practice Exam Which of the following BEST describes the function of a firewall? A. Answer: C QUESTION NO: 279 A. Return the system to the user. lTe sts . B. Secures network Internet traffic through shared key encryption.F QUESTION NO: 280 Which of the following methods can a technician use to find the IP address of a computer? (Select TWO).actualtests. Dynamically assigns IP addresses for easy client configuration. which of the following should be the NEXT action according to the troubleshooting theory? A. B." . Answer: C QUESTION NO: 278 After the problem is resolved. Recreate the problem and reapply the solution to ensure it worked properly. Provides security for a network through the use of ACLs. Solid State Drive F.www. D. Digital Video Disc B. "Pass Any Exam.44MB Floppy Disk Answer: B.D. C. Verify that all other parts of the system are working properly.com Ac tua Which of the following media can be MOST affected by magnets and should therefore be kept away from all magnetic fields? (Select THREE). C. Any Time. D. 1. Inform the user of every step that was taken so the user can self-repair if the problem occurs again. Backup Tape C. Compact Disc D.co m 88 . Resolves queries for resolution of host names to IP addresses.

D. The user saved the files to a different location. D. users coworker to confirm what the user said and verify there is a problem. Answer: A QUESTION NO: 283 When attempting to understand a problem the technician should ask the: A.E QUESTION NO: 281 Which of the following are valid installation methods for Windows XP? (Select THREE). right click the Local Area Connection.com 89 Ac tua lTe sts . Which of the following is the MOST likely cause of the problem? A. Open a command window and runipconfig from the command line. Any Time. Network installation F.CompTIA 220-701: Practice Exam A. "Pass Any Exam. user to move so the technician can check the computer for problems. E. B. Windows CD installation E. select the Hardware tab. Factory recovery partition B. The local user profile is corrupt. C.E QUESTION NO: 282 A user calls stating that they are missing icons from the Windows desktop and that the My Documents folder is empty.com D. and then select the Support tab. select Status. C.D. Open Network Connections from the control panel." . A. Purchase a fully configured hard drive Answer: A. select Properties. B. Answer: D.www. Installation from Microsoft.actualtests. Run the System Configuration Utility from the run line and click on the Services tab. The user selected an alternate hardware profile. and then click on Device Manager.co m . XCOPY all files from another computer C. Right click on My Computer. The user accidentally deleted the files. Open a command window and run net /?from the command line. B.

ThinNet C. Increased RFI B. Coaxial Answer: A QUESTION NO: 286 Which of the following is a benefit of using STP cable? A. D.www. Decreased EMI D. user to explain the problem and listen without interrupting the user.actualtests. 492 feet (150 meters) D. 328 feet (100 meters) C. 100 feet (30 meters) B.co m 90 . user to state the issue and stop the user when the technician has an idea of how to fix the problem.CompTIA 220-701: Practice Exam C. 1076 feet (328 meters) Answer: B QUESTION NO: 285 Which of the following cable types would be used in a 10BaseT network? A. Decreased ESD C. UTP B. Fiber D. Any Time." . Increased transfer rate Answer: C QUESTION NO: 287 "Pass Any Exam. Answer: D QUESTION NO: 284 Which of the following is the maximum cable length of a CAT5e? A.com Ac tua lTe sts .

ASR C. Parallel port "Pass Any Exam.co m 91 . Serial C. USB port C. net use \\ComputerName\ShareName /persistent:NO :F B.com Ac A.www. MSCONFIG B. Task Manager D. net use \\ComputerName\ShareName /persistent:YES :F D." . Any Time. Parallel Answer: A Answer: D QUESTION NO: 290 Which of the following ports is commonly used when adding a network printer in Windows XP? A. Computer Management Answer: A QUESTION NO: 288 Which of the following devices must be terminated at the last device or none of the devices will work? A. Serial port D. net use F: \\ComputerName\ShareName /persistent:YES tua Which of the following commands will automatically reconnect a network drive as F: after a reboot in Windows XP? lTe QUESTION NO: 289 sts . Standard TCP/IP port B.actualtests. SCSI B. net use F: \\ComputerName\ShareName /persistent:NO C.CompTIA 220-701: Practice Exam Which of the following utilities is used to remove programs from startup in Windows XP? A. IDE D.

PCIe C. System Properties>Advanced>Environment Variables D. Any Time. ISA B. Bootsect. Boot." . PCMCIA D.ini file is an editable text file with one or more lines that reference partitions to boot to.ini Answer: D Explanation: To configure dual-boot computers.inf C.www.actualtests. System Properties>Advanced>Performance Settings>Advanced B.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 291 Which of the following Windows XP system files would a technician edit to change which operating system loads by default when multiple operating systems are installed? A.com Ac A. Sysprep. QUESTION NO: 292 Answer: A QUESTION NO: 293 Which of the following slots will support the fastest video card? A. AGP Answer: B "Pass Any Exam. System Properties>General C.ini that is loaded by the ntldr file that loads the bootstrap process in a system. Where would they find this setting? sts .dos D. Ntbtlog. you need to edit the boot.co m 92 .txt B. System Properties>Advanced>Startup and Recovery Settings tua lTe A technician needs to increase the paging file size on a Windows XP system. The boot.

actualtests. SSID Answer: D QUESTION NO: 297 Where can a technician find information relating to common problems or concerns on a Windows XP computer? "Pass Any Exam. Securing wireless access points D. Any Time. Which of the following is MOST likely the cause? A.co m 93 . ISP D. C. Blocking harmful network traffic C. The speaker wires were disconnected while cleaning.CompTIA 220-701: Practice Exam QUESTION NO: 294 A user calls and reports that after the cleaning crew left they started hearing beeping from under their desk. B. The UPS is disconnected from the wall.www. Storing passwords B. D. Default gateway C. A new security update is available for download. Encrypting hard drives Answer: D QUESTION NO: 296 Which of the following identifies a wireless network when looking at available access points? A. The default printer is out of paper or offline.com Ac tua lTe sts . Hostname B." . Answer: D QUESTION NO: 295 Which of the following is the BitLocker utility used for? A.

Start > Programs > Accessories > System Tools > Help and Support D. QUESTION NO: 299 Answer: D QUESTION NO: 300 Which of the following BEST describes digital signatures? A.www. The situation was caused by irresponsible users that spilled coffee in the bottom tray. C. RG-58ThinNet D. Which of the following is MOST appropriate? A. Requires the receiver to have access to thesenders private encryption key "Pass Any Exam. the customer asks for an explanation the cause of the problem.co m . Right-click My Computer > Help and Support B. Any Time. D. Due to condensation within the lower tray assembly.in which adds the signature block to all email messages C.CompTIA 220-701: Practice Exam A. CAT6 B. Cryptographic mechanism that identifies the sender as well as the message integrity B. An infallible method which binds a signature to a message D. The paper jam was caused by moisture in the paper tray.actualtests. CAT5e C. the functionality of the rollers was impaired and therefore ceased to transfer properly. Right-click Taskbar > Help and Support Answer: B QUESTION NO: 298 After a technician repairs a printer problem. The process of removal is so complex that only those certified for repair should attempt to resolve." . B. RG-8ThickNet tua Which of the following copper cabling is BEST to use if data rate speed is not an issue and the segment length must be 1640 feet (500 meters) long? lTe sts Answer: A .com 94 Ac A. Start > Help and Support C. Email applicationadD.

www. 128GB sts .CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 301 Which of the following is a benefit of using a password generator? A. 2GB B. Allows analog video output to a variety of devices C. D. B. Any Time. Generators extend the requirement to periodically change passwords. Generators create new passwords every time a user signs in to prevent social engineering. 8GB D. Generators eliminate the requirement to establish log-in attempt limitations. C. Allows digital video and audio to a variety of devices Answer: B QUESTION NO: 304 Which of the following components should be in contact with thermal compound? (Select TWO).com Ac tua lTe A. Generators eliminate ausers tendency to create passwords that can be a security liability. Allows digital video to a variety of devices D.actualtests." . "Pass Any Exam. Allows a LCD projectors output to display on a laptops screen B.co Which of the following describes the random access memory limitations with Vista 32-bit operating system? m 95 . 4GB C. Answer: D QUESTION NO: 302 Answer: B QUESTION NO: 303 Which of the following describes the S-video mini-DIN connector on laptops? A.

Dial-up B.www. CPU E.com 96 Ac tua lTe Explanation: Plastic and metal standoffs are used to mount the motherboard and to prevent it from touching the metal portions of the case. sts . Fan C. Cable C. Screws D. Installing any additional standoffs may prevent the motherboard from being seated properly in the computer case.co m .D QUESTION NO: 305 Which of the following components prevents a motherboard from making electrical contact with the case it is in? A. Any Time. Heatsink D. Capacitors Answer: C. Motherboard B.CompTIA 220-701: Practice Exam A. DSL D." . You should install only the standoffs that align with the holes in the motherboard. Standoffs C. Satellite Answer: C QUESTION NO: 307 In which of the following locations can a browser pull files in order to avoid pulling them from the Internet? "Pass Any Exam.actualtests. Riser cards B. Daughterboard Answer: B QUESTION NO: 306 Which of the following Internet connectivity methods MOST commonly uses the PPPoE authentication method? A.

Malicious software attached to an incoming email lTe sts QUESTION NO: 309 .CompTIA 220-701: Practice Exam A.254.1.actualtests. Malicious software that is self-replicating and self-propagating B. Downloaded Program Files D.www. 172.0.15 B. 192. Temporary Internet Files B. Malicious software that changes theusers home page C. Browser Plug-Ins C.co m 97 .25 C. Malicious software that monitors Internet surfing habits B. Any Time. Malicious software that is self-replicating and self-propagating C. Windows Temporary Files Answer: A QUESTION NO: 308 Which of the following addresses would be assigned by APIPA? A.0.15 D.0.com Ac tua A. 169.15 Answer: A Which of the following BEST describes a Trojan horse? Answer: C QUESTION NO: 310 Which of the following BEST describes a worm? A.16. Malicious software attached to another piece of software D." . Malicious software that monitors Internet surfing habits Answer: A "Pass Any Exam. 10. Malicious software attached to another piece of software D.168.0.

Ability to detect hardware incompatibilities and resolve them C. Active Directory Restore Mode Answer: C Explanation: In Windows 2000 to get back to your previously functioning environment after an incorrect driver installation. Any Time. Graphics adaptor D.actualtests. KVM B. Ability to detect and correct single bit errors in memory D. USB hub C. This option saves the last functional state of the system when the system booted perfectly and allows you to restore back the system to the previous state when some problem occurs and system is unable to boot normally. Which of the following would be the BEST startup selection? A. Debugging Mode B.CompTIA 220-701: Practice Exam QUESTION NO: 311 Which of the following BEST describes the function of ECC in a RAM module? A.www.com Ac tua lTe sts ." .co m 98 . Safe Mode with Command Prompt C. you would choose the Last Known Good Configuration advanced startup option. Capture card Answer: A QUESTION NO: 313 An external hard drive installation has caused a system to crash. "Pass Any Exam. Last Known Good Configuration D. Ability to use varying levels of voltage for power saving Answer: C QUESTION NO: 312 Which of the following devices would enable a user to use multiple computers with a single monitor? A. Ability to bypass the IRQ channels to work directly with the CPU B.

802. Restore the backup to a new hard drive.co m 99 . C. Which of the following should the technician do NEXT? tua lTe sts . Before the technician performs any diagnostics which of the following actions should the technician take? A.actualtests. Apply the latest service pack. Answer: A QUESTION NO: 317 A customer receives a bluescreen message. B. 802.CompTIA 220-701: Practice Exam QUESTION NO: 314 A technician is upgrading a computer for a customer that wishes to have faster than 54MB/s wireless LAN connection." . Any Time.11b wireless card Answer: B QUESTION NO: 315 A system is malfunctioning and the technician has asked the user about any recent changes to the system. 802.www. Run a power supply test. Boot into Safe Mode.11g wireless card B. Which of the following standards should the technician upgrade to? A. What is a bluescreen message? How should the technician respond? "Pass Any Exam. D. Run a backup routine. Check the security log for error codes.11a wireless card D. Answer: B QUESTION NO: 316 A. Update all software to determine if this corrects the problem. C. D. B.com Ac A technician has asked a user about any recent changes to a system and was able to backup all the important data prior to troubleshooting. 802.11n wireless card C. Create a checklist of the most likely issues. The customer asks the technician.

www. B.co m . full size keyboard." . C. and a regular mouse without having to connect all of the devices each time.CompTIA 220-701: Practice Exam A. Tell the customer that abluescreen is another name for stop error. Logical Token B. Under powered fan B. Answer: A QUESTION NO: 318 A technician hears a sound that resembles a ticking clock coming from a system. Explain that it is a message that assists in identifying problems based on the error code.actualtests. Cable locks Answer: D QUESTION NO: 320 A customer has a 12 laptop computer. Failing hard drive Answer: D QUESTION NO: 319 Which of the following will BEST prevent theft of monitors and laptops? A. In the office they want to use a 24 LCD monitor. Tell the customer that abluescreen message means their data is lost and the operating system needs to be updated. Which of the following is MOST likely causing the sound? A. D. Daisy chain C. Network Hub "Pass Any Exam. Which of the following will allow this functionality? A. RSA keys D. System clock feature D. Docking station B.com 100 Ac tua lTe sts . Pad locks C. Failed fan C. Any Time. Explain that it is difficult to tell what is wrong without accessing the Microsoft Knowledge Base and looking up the specific code.

Any Time. connectors for peripheral devices.D QUESTION NO: 323 Which of the following BEST describes what a VPN is? A. SATA hard drive with a rubber gasket C. QUESTION NO: 321 A customer states they want a new hard drive that is resistant to shock. lTe sts . SCSI drive with properly terminated ends Answer: C QUESTION NO: 322 A. and bays for storage devices. Crossover cable Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. AppleTalk B.www. A private network between two computers using wireless cards without using a wireless access point between them. A testing protocol to verify the strength of a security infrastructure using mock intrusion attacks.actualtests. IPX/SPX D. DNS E. PATA hard drive B. "Pass Any Exam. B. DHCP C. NetBEUI Answer: B.com Ac tua Which of the following is part of the TCP/IP network configuration? (Select TWO). Which of the following can be installed to accommodate the customers request? A.CompTIA 220-701: Practice Exam D. Once a portable computer is inserted in a docking station it behaves like a desktop computer.co m 101 . Solid state hard drive D. It provides slots for expansion cards." .

A networking protocol used for the propagation of virus data to ensure anti-virus is up to date. D.F Explanation: He should plug in the monitor. Laser Printer B. which of the following must be performed for the installation to be successful? A.actualtests. Vacuum Cleaner F. Monitor C. Answer: D QUESTION NO: 325 Which of the following should be plugged into a UPS located at a users desk? (Select THREE). Answer: C QUESTION NO: 324 When performing a Windows installation on a computer that has its hard drives connected to a new SATA card.co m 102 . A secured line of communication between two points through a public network. PCIe C. D. Portable Heater E. Create a utilities partition on the hard disk prior to OS install." . Disable the system BIOS so the SATA card can take boot precedence. Use the Windows XP Professional for SATA card support feature when installing Windows. ISA B. B.CompTIA 220-701: Practice Exam C.C. the AC adapter of the laptop and the computer. Any Time. AGP "Pass Any Exam. QUESTION NO: 326 Which of the following slot types has the GREATEST peak bandwidth? A. C. Press F6 when prompted to load the additional drivers.com Ac tua lTe sts . Computer Answer: B. A. Laptop AC Adapter D. Nothing else should be plugged into the UPS under a user's desk.www.

Enter System Configuration Utility and select Startup Menu.co m .CompTIA 220-701: Practice Exam D. D. Infrared D. C. QUESTION NO: 328 Answer: A QUESTION NO: 329 Which of the following wireless technologies has a maximum range of 30 feet (9 meters)? A. Trojan tua lTe A client receives an email stating that their online auction has been compromised. PCI-X Answer: B QUESTION NO: 327 Which of the following is the proper way to enter the Windows Advanced options menu? A. Spyware D. Bluetooth 2. Botnet attack C.11a Answer: B "Pass Any Exam.com 103 Ac A.actualtests. It says that they need to login and change their old username." .sys file that is located on the root directory. Edit the config. Press F8 after POST but before Windows begins to load.0 C.11b B. 802. 802. Any Time. Which of the following is this an example of? sts .www. B. Answer: B Explanation: To access the advanced startup options in Windows Vista and Windows XP you need to press F8 during the first phase of the boot process. password along with all of their account information. power cycle the system. Midway through Windows loading. Phishing B.

From Administrator tools in the control panel Answer: C QUESTION NO: 333 In Windows XP. "Pass Any Exam. From the start command window D. SCSI C. Parallel Answer: B QUESTION NO: 331 Answer: A QUESTION NO: 332 A.www. BNC C.actualtests.com Ac In a Windows machine. USB B. From the system configuration utility B. Any Time. RJ-11 B. Serial D. but has to be terminated at the last device? A.co Which of the following connectors would plug into a 56K dial-up modem? m 104 .CompTIA 220-701: Practice Exam QUESTION NO: 330 Which of the following I/O devices can be daisy chained together. which of the following can the technician use to stop a program from loading at startup? (Select TWO). which of the following locations can a programs executable file be typed in and launched from? tua lTe sts A. From the MMC snap-in C. ST . RJ-45 D." .

D QUESTION NO: 334 A corporate office user reports that they are unable to print to a locally connected printer. B. Which of the following is the BEST response from the technician? A. C. D. Answer: D QUESTION NO: 336 Which of the following is the proper technique for cleaning the inside of a desktop computer with a can of compressed air? A. Performance Monitor D. Unplug the power cable. Answer: A QUESTION NO: 335 A user reports that they have not heard from the help desk since calling in a problem two days ago. D.com 105 Ac tua lTe sts ." . MSCONFIG E. hold the can upright and spray. remove the cover. Event Viewer B. Close existing ticket and open a new trouble ticket for the user. Inform the user that the problem will be escalated to a supervisor for resolution. I will dispatch a technician as soon as possible but there are a number of jobs ahead of you. when the black window opens. Leave the unit powered up so that any issues with cleaning can be immediately realized. "Pass Any Exam. Inform the user that there is no record of the prior call. Can I redirect your computer to a network printer until a technician can repair the problem? B. Unplug the power cable.CompTIA 220-701: Practice Exam A. Registry C. C.co m . Have you removed and replaced the printer drivers already? C. Which of the following is the BEST response? A. remove all the components inside the case and spray each one separately. Select Start. Net stop Answer: B. B. Inform the user that a technician will be out to resolve their problem shortly. Any Time.www.actualtests. type print lpt1 in the box. type CMD in the run line.

Which of the following are the MOST likely issues? (Select TWO). remove the cover. E.D Answer: A. Remove the CMOS battery." . hold the can upside down and spray. B. D. Memory mismatch. Memory size needs to be adjusted in Device Manager. B. GrounD. Remove the internal main battery. Anti-magnetic screwdrivers F.co m . remove all components. C.actualtests. sts QUESTION NO: 338 .www. Memory brand is different than the computer. Wait until the main battery is exhausted and then remove. Operating system does not recognize the additional memory. Any Time. the BIOS only reports the original memory amount.com 106 Ac A. Disconnect all external devices. Which of the following should the technician do NEXT? A.E QUESTION NO: 339 A user reports that their laptop has frozen up and will not shut down or log off. A. Unplug the power cable. Answer: C QUESTION NO: 337 Which of the following tools can protect a workstation against ESD? (Select TWO). The technician removed the external power adapter and held the power button down for ten seconds but the problem still exists. UPS Answer: C. D. C. Memory is defective. "Pass Any Exam. Anti-static wrist strap D. Anti-static mat E.CompTIA 220-701: Practice Exam D. tua lTe Memory was added to a Windows laptop and upon booting up.fault isolation outlet C. Thermal transfer compound B.

D. When traveling to other countries C.actualtests.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 340 The fan on a power supply is not working. C. Which of the following is the BEST course of action? A. Answer: A QUESTION NO: 341 Answer: B QUESTION NO: 342 Which of the following stores information for faster access on a CPU? A. When putting a PC into long-term storage B.www. Verify the voltage powering the fan. Removable storage C. B. Front side bus B. A. Cache D. USB "Pass Any Exam.co In which of the following situations would a voltage switch on a power supply need to be changed? m 107 . Any Time. RAM Answer: C QUESTION NO: 343 Which of the following adapter cards should be installed so a PC can use RAID? (Select TWO). Replace the fan. Continue using the power supply until it fails. Replace then entire power supply. When troubleshooting power issues D." .com Ac tua lTe sts A. When installing more powerful components .

Serial D. IEEE 1394 Answer: B.CompTIA 220-701: Practice Exam B. Any Time. Linear power supply C." .com Ac tua lTe sts QUESTION NO: 345 . Toner sticks to photoconductive areas on a drum. Small wires strike and transfer ink from a ribbon. Answer: C Which of the following BEST describes how an impact printer works? A.www. Small wires impact and squeeze ink from a ribbon. Toner sticks to photoconductive areas on a drum. SCSI E. B.actualtests. Switching-mode power supply B.co m 108 .D QUESTION NO: 344 Which of the following BEST describes how a thermal transfer printer works? A. Heat from theprinthead transfers an image onto the paper. Answer: B QUESTION NO: 346 Which of the following is the MOST likely power source for a desktop computer? A. Nickel cadmium cell D. Lithium ion cell Answer: A "Pass Any Exam. C. D. Heat from theprinthead boils a water-based ink. B. D. Heat from theprinthead melts the ink onto the paper. C. SATA C. Heat from theprinthead boils a water-based ink.

Which of the following bus slots will a laptop MOST likely have available to support a new NIC? A. AGP C.ROM can be read? A.com 109 Ac tua lTe Explanation: : To define power management in laptop computers. 32x C.actualtests. 24x B." . Although the technician has immediately responded to the dispatch. IRQ D.CompTIA 220-701: Practice Exam QUESTION NO: 347 Which of the following is the maximum speed at which a standard CD. 48x D. SODIMM D. sts . IMAPI Answer: B QUESTION NO: 349 A user wants to add an additional network connection to their laptop. ODBC B. you need to use ACPI standard. Any Time. SATA B.www. PCMCIA Answer: D QUESTION NO: 350 A technician arrives to resolve a customer issue. ACPI C. the technician finds the customer extremely angry that it has taken "Pass Any Exam.co m . It was introduced in 1996 and is an extension of the system BIOS. 52x Answer: D QUESTION NO: 348 Which of the following hardware features controls power management? A.

Which of the following should be the technicians NEXT troubleshooting step? .11a to 802. document the situation and inform management that thecustomers behavior was undesirable. The technician then explained to the customer the importance of keeping a clean area around their computer. Contact the dispatch team immediately and request to speak to a manager to determine the breakdown in response time. Upon closure. B. D. Upon closure. C. The wireless network card has been disabled by the hardware switch. Report the incident to thecustomers manager.11n. B. Focus on completing the task in an expedited manner. D." . Recent provider upgrades have changed the wireless specification from 802. They were able to connect without a problem the day before.www. Any Time. lTe sts A technician has replaced a failed keyboard that was full of debris.actualtests.com Ac tua A. Empathize with the customer then focus on completing the task in an expedited manner. but now they are unable to see the network at all. Empathize with thecustomers urgency and explain that there have been problems with the call tracking system for weeks. MAC filtering is preventing the computer from connecting to the network. C. C.CompTIA 220-701: Practice Exam over four hours for a response. Follow up with the customer at a later date.co m 110 . to ensure that the keyboard is still functioning. Answer: A QUESTION NO: 351 Answer: B QUESTION NO: 352 An end user states that they are unable to connect to their home wireless network from their laptop. Ask another technician to verify that the findings are correct. B. The wireless network is not properly configured. Which of the following is the MOST likely cause for the problem? A. D. Document the issue including findings. actions taken and the outcome. Which of the following is the BEST course of action for the technician to take to resolve the issue? A. document the situation and inform the manager that the customer was not happy with the response time. Make sure the customer is aware that the current service level agreement allows for an eight hour response. Answer: B "Pass Any Exam.

It prevents voltage from shorting out the CPU. C. Thecustomers permissions have changed and needs to be an administrator to print color. Answer: C Answer: D QUESTION NO: 355 Which of the following devices should be added to a network to support full-duplex communications? A. Which of the following is the correct explanation of the paste? m QUESTION NO: 354 111 . Which of the following is the MOST likely cause for the customers issue? A. C. the customer asks what the tube of paste that came with the CPU is used for. B. D. Ethernet hub D. The customer was able to print and then left on vacation. Everyone else is able to print to the color printer without a problem. Switch C.www.com Ac tua lTe A. Since returning the customer is only able to print to the black and white printer. The printer address has changed and the customer needs to remap their printer. D.actualtests. The print spooler service needs to be restarted on the client computer. It prevents theft by covering the values written on the CPU. Modem Answer: B QUESTION NO: 356 Which of the following is a private IP address and will not be routable on the Internet? "Pass Any Exam." .co When installing a new CPU for a customer. It keeps the new CPU from falling out of the socket. The DHCP service needs to be restarted on the client computer. B. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 353 A customer states that they are no longer able to print to their color network printer. Firewall B. sts . It assists in keeping the CPU cool.

192. A copy backup backs up the selected files and does not mark the files as archived.16 C.com Ac tua lTe Explanation: You should run an incremental backup as this only backs up files that have changed since the last backup and marks the files as backed up by clearing the archive bit.1.15. Any Time. 206. Not enough free space on the hard drive C.actualtests. Which of the following backup type should be selected? A.9.www. Graphics card jumpers need to be reconfigured D. Incremental B.CompTIA 220-701: Practice Exam A.168.1. 176.1. Copy C. Which of the following is the MOST likely cause of this? A. The monitor needs to be replaced with a newer model Answer: A QUESTION NO: 359 "Pass Any Exam. sts .7 D. 8. Limited amount of memory for the display adapter B. Daily Answer: A QUESTION NO: 358 When working on an older machine a technician notices that when the resolution is increased the number of available colors drops to 16-bit from 32-bit.1. these files are then marked as archived. Full D. A full backup backs up all the files on the disk. The backup should clear the archive bit for each file.3 B.23 Answer: B QUESTION NO: 357 A technician wants to configure a tape backup to run every evening that will only archive files that have changed since the last tape was run.co m 112 ." .1.

the technician knows what the solution is. has twice the cache of a dual core processor. has two error correcting and checking units. D. double the number of pins.com Ac tua While a customer is describing a problem to a technician. has four integrated processing units. twice the amount of cache.actualtests. Wait until the customer is finished thenrefer them to a website so they can find the resolution and implement any preventative techniques so the problem does not appear again. Answer: D QUESTION NO: 360 A dual core CPU has: A. B. However. C. Answer: C QUESTION NO: 362 SSL technology is used to: "Pass Any Exam. B. Any Time. Which of the following would be the MOST appropriate action of the technician to take? lTe sts . C. C. Answer: C QUESTION NO: 361 A.CompTIA 220-701: Practice Exam The term quad core implies that a CPU: A. the customer is not done describing all their symptoms. is clocked four times faster than a normal unit. D. two separate processing units." .co m 113 . Hear what the customer has to say without interrupting if it will not take an excessive amount of time. Politely tell the customer that the solution is known and that no other symptoms need to be discussed. D. requires memory to be installed four units at a time. The technician should ask the customer to repeat the problem several times so they can verify all of the facts.www. B.

www." . Nonmetallic tools C. Calibrate the touch screen. Which of the following safety precautions must the technician be aware of before repairing the printer? A. A wrist strap B. A UPS D.actualtests. The ink carriage might move. secure communications with websites. B.com Ac tua lTe sts . The laser will be hot. Answer: C QUESTION NO: 363 A technician is observing a laser jet printer that is jamming. Replace the mouse. Which of the following would BEST resolve this issue? A. D. C. encrypt the contents of a hard disk. The printer must be repaired immediately as it is in production and cannot be taken down for a long period of time. B. The print spooler can catch any loose clothing. Answer: B QUESTION NO: 364 Which of the following BEST prevents electrostatic discharge when working on a laptop? A. B.co m 114 . Reinstall the mouse drivers. Any Time. prevent unauthorized login attempts. "Pass Any Exam.CompTIA 220-701: Practice Exam A. C. D. Replace the touch screen. D. The print fuser will be hot. provide remote assistance to users. Unplug the laptop Answer: A QUESTION NO: 365 A user states that when using a tablet PC the mouse icon does not move to the exact location when pointing to the screen. C.

QUESTION NO: 367 Answer: B QUESTION NO: 368 A mandatory update is going to be released to the users on the network that will reboot the workstations during lunch hours. B. ipconfig B. Answer: C "Pass Any Exam. C. Email the users about the update.actualtests. D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 366 A customer is talking to the technician about an update that occurred a while back and has no relationship to the problem at hand. Which of the following is the BEST way to respond the customer? A. ping C. Which of the following would be the BEST way to communicate the mandatory update to the users? A. msconfig lTe sts Which of the following command line tools would be BEST to use if a technician wants to see if a printer is on the network? . D. Stop the mandatory update. Disregard the statement and continue to resolve the new issue. Post notices around the building. Install the update without notice. Wait until the customer completes their statement andexplain how to resolve the new issue.com Ac tua A.www. State that the update has no relationship to the new issue and continue implementing a solution. Ask the user about where information on that update was released." . telnet D. C.co m Answer: C 115 . Any Time. B.

D. Which of the following is the FIRST procedure that a technician should carryout to correct this error? . Install Windows Updates. .actualtests. C.CompTIA 220-701: Practice Exam QUESTION NO: 369 A technician is on a service call and notices that a friend is calling.co m When attempting to boot-up. Clear any removable disks from all drives and start-up PC. Any Time. Export registry file B. how can the registry backup before changes are made? A. Control Panel>Services C. Step outside and answer the call. C. Answer the call and then resume work. B. Which of the following is the BEST course of action? A. Remove any incompatible hardware. D.www." . Display Settings>Advanced Settings D. a PC displays MISSING NTLDR. Control Panel>Configuring Desktop B. Answer: B QUESTION NO: 370 Where can a technician configure multiple monitor displays in Windows Vista? A. Disable plug and play in the BIOS. Ask the customer for permission before answering the call. Save registry file "Pass Any Exam.com 116 Ac tua QUESTION NO: 371 lTe Answer: C sts A. Ignore the call and call back afterwards. B. Display Settings>Resolution Answer: C QUESTION NO: 372 Using regedit. Backup registry file C.

D. Activate infrared ports in the BIOS.com Ac tua A. Import registry file Answer: A QUESTION NO: 373 A technician needs to add 802. Start>Settings>Control Panel>System>Hardware C. RJ-45 C." .www.actualtests. shell E. Install a Bluetooth USB adapter. 9-pinD.co m Answer: B 117 . 15-pin D. 6-pin Mini-DIN Answer: A "Pass Any Exam. Update the firmware in LAN adapter.11g network connectivity to a laptop. which of the following locations would provide access to adjust the input levels? . QUESTION NO: 374 Answer: A QUESTION NO: 375 Which of the following is the MOST common form of a serial port? A. Install a wireless PCMCIA card. B.shell B.CompTIA 220-701: Practice Exam D. Which of the following would be the BEST method? A. Start>Settings>Control Panel>Sounds and Audio Devices>Audio B. C. Start>Settings>Control Panel>Speech D. Any Time. Start>Settings>Control Panel>Sounds and Audio Devices>Sounds lTe sts To record audio using a microphone attached to a computer running Windows XP.

The user does not have the correct printer driver. nothing happens. Any Time. Which of the following is the MOST likely cause of the problem? A. One of the memory modules has 168 pins. Logon phase B.CompTIA 220-701: Practice Exam QUESTION NO: 376 A technician needs to identify the type of memory in use by a computer. Network . Which of the following services is MOST likely causing the issue? .com 118 Ac tua QUESTION NO: 378 lTe Answer: A sts A. Task Scheduler C. Autoexec. RIMM C.co m An end user reports that anytime they try to print locally. SDRAM Answer: D QUESTION NO: 377 Which of the following is the NEXT phase after POST? A.www.bat C. Which of the following is the memory type? A. Print Spooler B. Kernel loading phase Answer: C QUESTION NO: 379 An end user that travels between multiple offices reports that they are having trouble printing a report to a USB connected printer. SODIMM B. Boot loader phase D. "Pass Any Exam. DDR RAM D." .actualtests. Workstation D.

Which of the following is the MOST likely cause of the noise? A.www. "Pass Any Exam. C. Power supply warming or cooling B. Error correcting memory making data adjustments C.CompTIA 220-701: Practice Exam B. B. There is no display on the monitor and the PC shuts off following the beep.exe. The user does not have the correct network drivers. D. Hard drive is failing D. B. System fan is rubbing against the fans housing Answer: C Answer: A QUESTION NO: 382 A user reports their PC beeps when it is turned on. The CPU has dislodged from its socket. Which of the following should the technician do? sts QUESTION NO: 381 . D. The operating system is corrupt. tua lTe A technician is trying to determine the DNS server address being used by a Windows XP workstation. Run theipconfig /registerdns command. C. The printers USB port is not compatible.co m 119 . Answer: A QUESTION NO: 380 An end user reports that they hear a clicking noise that becomes more frequent when they save files. The report is not formatted to use USB." . The technician runs winipcfg from the command line but receive an error that this is not a recognized command.com Ac A. Install the support tools from the Windows XP CD. C. Which of the following is the MOST likely problem? A. Run theipconfig /all command. Modify the path variable to include the location of winipcfg.actualtests. Any Time. The monitor has failed. The hard disk drive has failed. D.

D. Use the format command.actualtests.ROM drive. Create two hardware profiles. Any Time. B. Repartition the hard drive. Upgrade the device drivers for both components. but either device will function if the other is disconnected. Sometimes either or both devices fail to function. MAC filtering C. Safe Mode sts Which of the following can limit specific devices from being able to connect to a small office home office (SOHO) network? . Answer: B QUESTION NO: 386 "Pass Any Exam." . D. Which of the following is a BEST practice to ensure that the companys data is protected? A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 383 A user reports a problem with their PC after a technician installed a second hard drive and an additional CD.co m .www.com 120 Ac tua lTe A. Which of the following should the technician do? A. Answer: D QUESTION NO: 384 Answer: B QUESTION NO: 385 A technician has been asked to assist with the disposal and recycling of the old computers. C. B. C. Install additional ribbon cables. enable one of the new devices in each profile. ISDN B. Use a low level format. Upgrade the power supply. Use thefdisk command. DNS D.

The hard drive jumpers are configured incorrectly. D. The hard drive has failed. Program Files B. Installing the newest memory available D. Installing the fastest memory available B. Answer: B QUESTION NO: 389 Which of the following technologies allows a single processor to handle two sets of processing instructions at the same time? A. Any Time.com Ac tua A user reports that their computer will not boot and is displaying a non-system disk error message.www. Dual independent bus architecture B. DDR2 RAM "Pass Any Exam." . Documents and Settings D. Windows C.co m 121 . B. Root Answer: A QUESTION NO: 387 Which of the following will give the BEST results when adding additional memory modules? A. C. The user has placed a non-bootable floppy diskette into the diskette drive. the technician verifies that the hard drive is being correctly recognized by the BIOS. Installing more memory of the same type and speed C. While troubleshooting. Installing same memory type but at a slower rate of speed A.actualtests. Which of the following is the MOST likely cause of the error? lTe QUESTION NO: 388 sts Answer: B .CompTIA 220-701: Practice Exam Which of the following is the default installation folder for user installed programs in 32-bit Windows XP Professional? A. The BIOS must be set to auto-detect the hard drive.

Fiber optic B. Coaxial QUESTION NO: 391 Answer: D QUESTION NO: 392 Which of the following cable types has an RJ-45 connector? A. Coaxial Answer: A QUESTION NO: 393 "Pass Any Exam.com Ac tua lTe A. Coaxial D.pair copper wire D." .actualtests. Fiber optic C. IEEE 1394 C. Fiber optic B. TwisteD. IEEE 1394 C.www. UTP sts Which of the following cable types is MOST commonly used for a LAN within a building? .co m Answer: C 122 . MMX technology Answer: C QUESTION NO: 390 Which of the following cable types is MOST commonly used to support dial-up networking? A.pair copper wire B. Hyperthreading D. TwisteD. IEEE 1394 D.CompTIA 220-701: Practice Exam C. Any Time.

ISA slot D. Non-ECC C.com 123 Ac tua lTe sts . Hyperthreading Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. connectors for peripheral devices.co m . Express bus C. It provides slots for expansion cards. SC D.www. RJ-11 Answer: D QUESTION NO: 394 Which of the following memory types is able to correct memory errors? A. and bays for storage devices. Dual channel B.CompTIA 220-701: Practice Exam Which of the following connectors is MOST commonly used to support dial-up networking? A." . TCP/IP "Pass Any Exam. Docking station B. Once a portable computer is inserted in a docking station it behaves like a desktop computer. LC C. QUESTION NO: 396 Which of the following protocols is used to create a personal area network (PAN)? A. RJ-45 B.actualtests. Any Time. Non-parity Answer: C QUESTION NO: 395 Which of the following is used to add expansion capabilities and additional ports to a laptop? A. ECC D.

C. Dual Inline Package (DIP) B. A user would need to manually type the SSID to connect. Answer: A "Pass Any Exam. Bluetooth Answer: D QUESTION NO: 397 Which of the following features allows a single CPU to be reported to the operating system as two CPUs? A. 802. 802. Data encryption would be less secure over wireless connections. On top of a component D.co m 124 .CompTIA 220-701: Practice Exam B. L2 cache C. Between a component and a heat sink Answer: D QUESTION NO: 399 Which of the following should the technician expect when disabling SSID broadcast? A. 64-bit Answer: C Which of the following locations BEST describes the correct placement of thermal compound? A. On the outside of a heat sink B. The access point would now transmit on only one channel. Any Time. Data encryption would be more secure over wireless connections. D.www.actualtests." .11n D. In the socket of a component C.11a C.com Ac tua lTe sts QUESTION NO: 398 . B. Hyperthreading D.

255.0. QUESTION NO: 403 A user reports that their USB device has stopped working.255. Windows Multilingual Interface Pack D.actualtests.255.255.0.co m .255.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255. Upgrade formats the drive B.255.com 125 Ac tua lTe sts .www. Applications need to be reinstalled with an upgrade D. Upgrade retains user settings C. Which of the following troubleshooting techniques should be used NEXT to help the technician establish a theory of probable cause for the users new computer problem? "Pass Any Exam." .0. 255.0.0 D. Windows Multiple Language Keyboard Pack C. Windows Language Wizard B.0. Clean install formats the drive Answer: B QUESTION NO: 401 Which of the following must be configured to allow full viewing of all menus and dialog boxes for multiple languages in Windows XP? A.0 B.1 C.0. Any Time. 255. Windows Multi-user Interface Pack Answer: C QUESTION NO: 402 Which of the following below is a valid default subnet mask for a Class A network? A. 255.CompTIA 220-701: Practice Exam QUESTION NO: 400 Which of the following is the BEST reason to use an upgrade over a clean install in Windows XP? A.

Determine how long the user has had the problem. Answer: A QUESTION NO: 404 Which of the following should the technician use to display . BIOS B. floating bars. D. seeing windows.www. Windows Explorer>Tools>Folder Options>View tab>Check Hide protected operating system files Answer: A QUESTION NO: 405 Answer: C QUESTION NO: 406 In which of the following does the level 1 (L1) cache reside? A." . aero glass. RAM C. Determine if any other users are affected by the problem.com 126 Ac A. Windows Explorer>Tools>Folder Options>View tab>Select Show hidden files and folders D. C.co m . tua In Windows Vista Ultimate. B. Determine if changes have been made that could have caused the problem. Any Time. C. Determine how long before the user is due for an upgraded system. RAID D. B. CPU "Pass Any Exam. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide extensions for known file types B. a user has the ability to customize translucent windows called: lTe sts .CompTIA 220-701: Practice Exam A. D. three-dimensional viewer. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide protected operating system files C.actualtests.mp3 at the end of mpeg layer 3 file names in Windows XP? A.

Document all issues. Establish a plan of action to resolve the problem.C QUESTION NO: 408 Answer: D QUESTION NO: 409 A user in a SOHO is having problems with a software application. Which of the following types of backup should the technician select? . Support different resolutions D. Establish a theory of probable cause. Any Time. findings and solutions. Limited bandwidth Answer: B. C." . To support active desktop E. B. D. Differential D. A. Answer: C "Pass Any Exam. Which of the following is the NEXT step that the technician should take? A.www.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 407 Which of the following are reasons a user will utilize an external display with a laptop? (Select TWO). Higher response time B. Perform a backup before making any changes.actualtests. Incremental B.co m 127 . The user has asked that a full backup be run every day. The technician has validated the problem and suspects that the application needs to be reinstalled. Daily C. Limited display size C. Normal lTe sts A technician is asked to setup a scheduled daily backup of a specific computer using the built-in backup utility in Windows XP.com Ac tua A.

Any Time. dxdiag Answer: D Explanation: To test the DirectX functionality. Which of the following should the technician do NEXT? A.ROM drive and has tested and found that the drive is defective. Document their findings and the actions taken. B. B. A technician arrives and ensures that the users hardware and video card meet the minimum requirements of the game. D.ROM drive and tested that everything is working properly. Further troubleshoot the defective drive to determine if the problem is covered by the warranty. Answer: B QUESTION NO: 412 A home user reports they have purchased a new video game for their PC but have trouble running it. The technician wants to check the DirectX version installed on the PC to ensure that it is the most current. C. regedit B. Develop a plan to get the drive replaced.co m 128 . Run a backup of the system. Call their manager and report the status of the issue. Call their manager and report the status of the issue. C.actualtests. Which of the following utilities should the technician run? A." . ipconfig C. Which of the following should the technician do NEXT? A. Question the user and make sure that they have not made any changes to their system recently. Answer: D QUESTION NO: 411 A technician has just replaced a users defective CD.www. msconfig D.com Ac tua lTe sts . you need to use the DxDiag utility (DirectX Diagnostics). "Pass Any Exam. D. Run a full system backup.CompTIA 220-701: Practice Exam QUESTION NO: 410 A technician has been troubleshooting a users problem with their CD.

1.com 129 Ac tua lTe sts . Ntbootdd. QUESTION NO: 415 A technician is informing a customer about the finding of any specific computer problem. 2MB Answer: C QUESTION NO: 414 Which of the following boot process files communicates hardware changes to the Windows XP operating system? A. Use email so that everything is in writing.www. Which of the following is the BEST method to overcome the issues at hand? "Pass Any Exam. D. Answer: A QUESTION NO: 416 A technician goes to a client site where there are some language barrier issues. Which of the following is the BEST approach to tell the customer what is going on? A. Ntldr C.sys D. Smss.dll Answer: D Explanation: The HAL. Hal.CompTIA 220-701: Practice Exam QUESTION NO: 413 Which of the following is the default page file size for Windows XP? A. The size equal to the physical memory B.5 times the physical memory D. B. C. 4095MB C. Use non-technical terms.co m .DLL or the Hardware Abstraction Layer is responsible for the communication between the hardware and the operating system.actualtests. Use the proper acronyms. Use technical jargon." .exe B. Any Time.

com 130 Ac tua A technician is working on a computer with periodic shutdown problems. RS-422 B. D. It has been in service for four years and is located in a copier room.actualtests. and make the repairs as quick as possible to try to catch up on the schedule. Which of the following is MOST likely causing the shutdown issues? lTe sts . Electromagnetic interference due to the copy machine in the room. B.www. Which of the following is the BEST course of action to take care of the appointments during that day? A. Improper ventilation from dust buildup inside the computer. Answer: C QUESTION NO: 418 A. Power supply to the room is not great enough for both the copy machine and the computer. D." . C. Skip the first appointment. B. Any Time. Ask to get an interpreter to assist in the language barrier. Call the customers scheduled that day and reschedule all the appointments to different days.9 port? A. C. C. Answer: C QUESTION NO: 417 A technician is late getting to a service call first thing in the morning.co m . Get a language to language conversion dictionary to help understand what is being said. Power supply on the computer is going bad. Restate the issues to the customer for validation. RS-232 "Pass Any Exam. Go to the first scheduled appointment late. Inform the client the service must be rescheduled with a different technician. B. D. Answer: C QUESTION NO: 419 Which of the following input/output protocols is commonly associated with the DB.CompTIA 220-701: Practice Exam A. continue on with the rest of the day as scheduled and then try to fit in the skipped customer at the end of the day. explain the reasoning to the client. Contact the customers and inform them of the change in schedule and give an appropriate time frame to make the service calls.

More horsepower will be provided. QUESTION NO: 421 How many pins does a VGA Connector have? A.actualtests. 25 D.co m Answer: B 131 . A. Use a MAC filtering. 40 Answer: B QUESTION NO: 422 Which of the following are the BEST options to secure a Wi-Fi network? (Select THREE). IEEE 1394 Answer: B QUESTION NO: 420 Which of the following will be true of the battery with 9 cells instead of 6 cells? A. B. Enable Volume Shadow Copy.www. Use WPA encryption. Greater duration of power availability. Disable SSID broadcast. Disable WEP. E. Any Time. 15 C. IEEE 1284 D.com Ac tua lTe sts . More devices can be powered at one time. D. Answer: A. F.CompTIA 220-701: Practice Exam C." . D. C. G.G "Pass Any Exam. C. Use a TPM Chip. Higher electricity measured in volts. Enable DHCP. B. 9 B.D.

Add a KVM switch to thetechnicians computer. 360Mbps D. 20Mbps. 2.com 132 Ac tua QUESTION NO: 425 lTe Answer: B sts A.0Mbps. Add a Bluetooth connection to all computers. 450Mbps C. C. B. Which of the following provides the BEST solution? .www.5Mbps.actualtests. 12Mbps. A worm requires user interaction. 480Mbps B. Any Time. 400Mbps Answer: A QUESTION NO: 426 Which of the following is the main difference between a worm and a virus? A.0 data rates? A. 128-bit card D. 10Mbps. 16Mbps. "Pass Any Exam. 16-bit card B. A virus does not require user interaction. Which of the following is the BEST solution? A. Answer: C QUESTION NO: 424 Which of the following speeds are the USB 2. 256-bit card ." .0Mbps.co m A technician is asked to add a PCMCIA bus card to a laptop that will allow the laptop high-speed wireless capability. 1. 32-bit card C. 2. D. B. Add an infrared connection to all computers. C. 1. Add a USB hub to each computer.5Mbps.CompTIA 220-701: Practice Exam QUESTION NO: 423 A technician must come up with a solution to control multiple computers with a single monitor. A worm self-replicates.

"Pass Any Exam. Make the first appointment and then. Which of the following would be the BEST way to handle the situation? A.www. after completion. B. Ask the customer detailed questions to narrow down the problem then restate the problem back to the customer to verify.co m . D. Answer: C QUESTION NO: 427 A technician scheduled two customer service appointments at the same time without realizing. B." . apologize. Try to hurry at the first appointment to make it to the second appointment in a timely manner. Ask the customer closed ended questions to help narrow the symptoms down and help the customer feel at ease with the technical jargon. Call the second customer. apologize. Rush to finish the job. call the second customer and explain you are running late. Answer: B QUESTION NO: 428 Answer: B QUESTION NO: 429 A customer states that the computer is making a loud noise.CompTIA 220-701: Practice Exam D. this is going to make the technician late for the next service call appointment. Go to the second appointment because it is listed as priority and then reschedule the first. D. Which of the following is the BEST resolution for the issue? sts .actualtests. Run some preliminary diagnostics tests to narrow the scope of the noise and then ask the customer about any changes made to the system. Call the next service call. Which of the following should the technician do FIRST upon arrival at the customer site? A. Stay on the current service call and arrive late on the next service call. C. C. Any Time. and go to the next service call. lTe A service call is taking longer than expected for a technician. C. B. and reschedule.com 133 Ac tua A. A virus self-replicates. and reschedule. Leave the current service call to make the next service call.

D. Windows Media Center C. Which of the following applications can be used? A. RJ-45 C. BNC D. Any Time.actualtests.www.CompTIA 220-701: Practice Exam D.com Ac tua A. RJ-11 B. The current language on the workstation is the customers native language. Windows Sidebar D. Windows Defender B." . Which of the following options should the technician do NEXT? A. Tell the customer that the operating system is corrupted and must be reinstalled. Ask the customer if the technician can change the language. ST lTe Which of the following connectors are used on the end of a fiber cable? sts . Change the language and complete the service call. Windows Narrator "Pass Any Exam. Call another technician who has worked with this customer in the past and inquire about any prior issues.co m 134 . C. B. Answer: C QUESTION NO: 430 A technician is at a service call and notices that the language on the workstation is different that the technicians native language. Answer: B QUESTION NO: 431 Answer: D QUESTION NO: 432 A workstation is running slow on certain applications during the day. Explain that the issue can not be resolved because the technician does not understand the language. A technician wants to display the CPU meter on the desktop at all times on a Windows Vista workstation to narrow down the time.

WindowsVista Business D. Memory failure D. Windows XPMedia Center D. Which of the following is the MOST likely cause? A. Any Time. Windows Vista Home Premium C. Windows 2000 Professional Answer: B QUESTION NO: 434 Which of the following operating systems comes with a default application to record TV using a remote? A.com Ac QUESTION NO: 435 tua lTe sts .co m 135 .www. WindowsVista Ultimate C." . Hard drive failure C. Windows Vista Home Basic B.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 433 Which of the following operating systems has a default application installed to monitor the CPU meter on the desktop? A. Pointing stick failure B. Windows XP Professional Answer: B A user states that the mouse is acting erratically and moving to the right top hand corner all by itself on the laptop. Windows XP Professional B. LCD failure Answer: A QUESTION NO: 436 "Pass Any Exam.actualtests.

co m 136 ." . B. B.www. icons. targeted email that is directed at a group of users so that it appears to be from a legitimate source. Any Time.CompTIA 220-701: Practice Exam When talking about online security a phishing attack is referring to: A. Which of the following is MOST likely the issue with the smearing print? "Pass Any Exam. The printer was working fine Friday. D. Task Manager B. Sidebar Interface C. a coordinated attack where several machines attempt to overwhelm a remote website with excessive traffic. a person who go through a corporations waste to see if they can use any of the information. gadgets. D. User Account Control D. applets.com Ac tua The feature of Windows Vista that prevents applications from running in privileged mode even when an administrator is logged is which of the following? lTe sts . C. Aero Display Manager Answer: C QUESTION NO: 439 A user reports that Monday morning one of the ink jet printers in the office has a problem with images smearing on the page. hives. Answer: D QUESTION NO: 437 Windows Vista applications that run in the sidebar are know as: A. Answer: C QUESTION NO: 438 A. The paper tray was empty this morning so they re-filled the paper tray and checked the ink levels. C. a worm that attacks multiple computers and memorizes each computers keystrokes.actualtests.

actualtests. the technician believes that the computers video card has failed. Any Time. Wrong type of paper is being used for this printer. D. Verify that all other computer components are operating normally. Biometrics Answer: C QUESTION NO: 441 Answer: B QUESTION NO: 442 A user reports that no picture is appearing on the monitor. 800MHz processor B. Question the user to determine what has caused the video card to fail. B. Which of the following steps should the technician take NEXT? A. LCD monitor D. The printer drivers need to be rolled back to a previous version. "Pass Any Exam. Answer: C QUESTION NO: 440 Which of the following authentication technologies provides security to a corporate environment MOST commonly via the PCMCIA interface on a laptop? A. B.www. Too many pages are being sent to the printer at one time. Username B. 128MB graphics card C.co m ." . Smart cards D. Key fob C. After speaking with the user and examining the symptoms. D. Spooler service needs to be restarted. Establish an alternative diagnosis. C. a computer must meet which of the following hardware requirements? sts . C. Replace the video card to confirm diagnosis.com 137 Ac A. 512MB RAM tua lTe In order to install and run Windows Vista with the Aero user interface.CompTIA 220-701: Practice Exam A.

Select Disable Visual Themes.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 443 Which of the following can be used to help solve certain functionality issues when working with older DOS or Windows applications inside of Windows Vista? A. Case fan B. The Previous Versions tab within an application shortcuts Properties Answer: A QUESTION NO: 444 QUESTION NO: 445 A user has reported that their computer is operating very slowly and that they hear a rather loud clicking sound.actualtests. Right-click the applications shortcut and choose Compatibility. Hard drive Answer: D "Pass Any Exam. Without changing Windows Vistas system-wide color depth settings. Processor C.com Ac Answer: A tua A." . The Compatibility tab within an application shortcuts Properties B. B. DOSKEY C. which of the following will BEST fix this issue? . Right-click the applications shortcut and choose Explore. C. Select Run in 256 colors. Any Time. lTe sts A user owns older software that requires 8-bit color depth in order to run properly. Enter the Compatibility tab and select Disable Visual Themes.www.co m 138 .EXE D. D. Which of the following is MOST likely the issue? A. CONVERT. RAM D. Enter the Compatibility tab and select Run in 256 colors. Right-click the applications shortcut and choose Properties. Right-click the applications shortcut and choose Properties.

Safe Mode B.actualtests. Dxdiag C. Which of the following should be used to troubleshoot this error? A. a computer is getting stop errors. Device Manager B. Which of the following Advanced Mode Options should be used to start up the computer? tua QUESTION NO: 448 lTe Answer: C sts A. Which of the following Advanced Startup options would BEST resolve this issue? . The technician gets an Access Denied message stating the process is in use every time the technician tries to remove the virus. Disable Automatic Restart .com 139 Ac A technician is working on a computer that has a virus downloaded on it. Disable Automatic Restart Answer: A QUESTION NO: 449 After installing a program. Active Directory Restore Mode C." . Which of the following would get the computer back to the operational state it was before the install? "Pass Any Exam. Any Time. Last Known Good Configuration C. Debugging Mode D. Last Known Good Configuration D. The technician has uninstalled the program.CompTIA 220-701: Practice Exam QUESTION NO: 446 A customer reports that every time Windows loads a message that one or more services failed to start is displayed. Debugging Mode B. Event Viewer Answer: D QUESTION NO: 447 A.co m A technician is unable to log into a users computer after installing new hardware. but the stop errors continue. Telnet D.www.

" . Which of the following would MOST likely cause the connection drops? A. Back up of the data C. Last Known Good Configuration C. Systems Restore Answer: D QUESTION NO: 450 A technician wants to be able to bring the system state back to the original condition in case of any conflicts prior to making multiple software installs on a computer. Cordless phones D. Any Time. Wattage and size B.com Ac tua lTe sts .actualtests. Voltages and size D. USB copy of startup files Answer: A QUESTION NO: 451 Which of the following is important to know when selecting a power supply? A.co m 140 . Incandescent lighting "Pass Any Exam. The access point is next to a speaker B.www. Restore Point B. Debugging Mode B. Safe Mode D. Amperage and size Answer: A QUESTION NO: 452 A technician is called in to repair a 2.4GHz wireless access point that drops connections.CompTIA 220-701: Practice Exam A. Emergency Repair Disk (ERD) D. Electrostatic Discharge (ESD) C. Which of the following would need to be created prior to the installs? A. Resistance and size C.

C. 802.11 standards operates at a maximum speed of 11Mbps? A. it will not delete.co A technician notices that a group of users are continuously searching their computers for the same files. Answer: C QUESTION NO: 456 A user reports that print jobs are not printing. Scandisk sts .www.11n C. After looking at the print queue a technician determines that a print job needs to be deleted to resolve the issue. The largest cache that resides at the chip level.11g D. 802. Which of the following would BEST assist their searches? m . When the technician tries to delete the job." . 802. The fastest cache that resides outside the chip level. The fastest cache that resides at the chip level.11b B.actualtests. Indexing D. D. Which of the following is the MOST likely reason? "Pass Any Exam.11a Answer: A QUESTION NO: 454 Answer: C QUESTION NO: 455 Which of the following BEST describes L1 cache? A. Any Time.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 453 Which of the following IEEE 802. 802. Chkdsk B.com 141 Ac tua lTe A. Defrag C. B. The largest cache that resides outside the chip level.

B. Replace all of the print cartridges. Bluetooth "Pass Any Exam. C. The technician does not have the necessary permissions. Wi-Fi C. Power cycle the printer.co m .actualtests. This printer is not capable of printing such fine details select another type of printer. Which of the following options would BEST help troubleshoot the problem? A. Some of the inkjets are clogged in the cartridge. A technician looks at a document and observes that the text appears to be consistent in color across the entire document. Gigabit Ethernet B.CompTIA 220-701: Practice Exam A. B. B. Which of the following is the MOST likely cause of the missing detail? lTe sts . The job must be deleted using theprinters front panel. Infrared D. C. D. Once a job is submitted to the queue it cannot be removed." . Answer: C QUESTION NO: 458 Answer: C QUESTION NO: 459 Which of this following network types is the FASTEST? A.com 142 Ac A. The printer is set in draft mode in the printer properties. C. Run an alignment page.www. D. The user submitted the job as a priority. D. The printer does not support the font on the document. Any Time. Send a test page to the printer. Answer: B QUESTION NO: 457 A user reports that the print jobs from a color inkjet printer appear fuzzy. tua A user reports that the output from an inkjet printer is missing some of the finer details of the print jobs being sent to it.

www. Unplug the network printer and then replace with a new printer. Notify all users before unplugging the printer.11a D. D.co Which of this following wireless security options is MOST secure? m 143 . WPA2 withshareD. WEP withshareD. Which of the following is the FIRST step the technician should take? tua lTe sts A.11g Answer: A QUESTION NO: 461 Answer: B QUESTION NO: 462 A.key authentication C. B. Delete all print jobs before replacing the printer. Save all print jobs.com Ac A technician must replace a network printer. 802.11n B.key authentication D.actualtests. 802. Answer: A QUESTION NO: 463 Which of the following utilities can change the startup programs? "Pass Any Exam. 802. Any Time.11b C. C. WEP2 withshareD." . WPA withshareD. 802.key authentication B.key authentication . replace the printer and then print everything that was saved.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 460 Which of the following Wi-Fi network types has the HIGHEST transfer speed? A.

D. C.ini file.actualtests. "Pass Any Exam. Enter hard drive information manually into the Boot. format lTe Which of the following commands will partition a hard disk on a Windows XP computer? sts . boot. Answer: B QUESTION NO: 465 Answer: B QUESTION NO: 466 A technician has been asked to install and configure a hard drive on an older system that does not support autodetect. The system does not have enough free hard drive space. msinfo32 Answer: C QUESTION NO: 464 A user reports that after a stop error appeared the PC started to reboot in a continuous loop.www. Any Time. convert B. After installing the hard drive which of the following must the technician do NEXT? A.CompTIA 220-701: Practice Exam A." . msconfig D. The hard drive is faulty and needs to be replaced. chkdsk D. The automatically restart feature in System Failure option is on.com Ac tua A. B. C. D. Enter hard drive information manually into theNtldr file. fdisk C.co m 144 . The system cannot connect to the network.ini C. sysedit B. Enter hard drive information manually into the BIOS. Enter hard drive information manually into the Autoexec.bat. Which of the following is MOST likely the cause of this problem? A. B.

Device Manager>Computer Properties C. APM is off. Answer: B QUESTION NO: 470 "Pass Any Exam. Control Panel>Power Options>Hibernate tab B. C. Any Time. My Computer>Hardware>Settings D.www. In which of the following can the technician go to review the IRQ settings? A. Which of the following is the MOST likely problem? A.com 145 Ac QUESTION NO: 469 tua Answer: A lTe sts . BIOS>Power Menu>S11>Hibernate D. Device Manager>Power Options>Check-off the Hibernate box C. D.co m ." . CMOS battery is dead. B. Start>Run>Regedit B. Hard drive is faulty. Control Panel>Hardware>Systems>Power Management>Settings A technician has just installed Windows 2000 on a computers clean hard drive.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 467 A technician has been called to correct a problem with erratic performance of an external scanner and internal modem. Control Panel>Hardware Devices>Settings Answer: B QUESTION NO: 468 How would a technician configure a computer to enable Hibernation? A. On start up the computer does not seem to boot or display a command prompt and the technician notices a series of beeps. The technician suspects an IRQ conflict. BIOSis reporting a memory error.actualtests.

Power supply is the wrong form factor. Powersupplys fan is defective.www. Which of the following is the solution? A.co m 146 . The feed roller is defective. Power supply wattage is too high. Window Vista Home Premium "Pass Any Exam.com Ac tua A technician has replaced a bad power supply in a workstation and now the workstation will not power up when all of the drives are connected. B. Windows XP Professional C. D. C. Which of the following is the MOST likely cause? lTe QUESTION NO: 472 sts . Power supply is the wrong voltage. Answer: A A.CompTIA 220-701: Practice Exam A customer reports that a printer is printing blank pages. B. B." . Answer: C QUESTION NO: 473 Which of the following versions of Windows includes Windows Media Center functions? A. Answer: C QUESTION NO: 471 A technician has replaced a bad power supply in a workstation. D. The workstation does not power up properly. D.actualtests. The toner cartridge is defective. C. Which of the following is the MOST likely cause? A. Power supply wattage is too low. C. Any Time. Powersupplys fan is defective. The workstation will power up if only a single drive is connected. Power supply is the wrong wattage. Windows Vista Home Basic B. Power supply is the wrong form factor. The fuser unit is defective. The pick-up roller is defective.

www. Error detection C.CompTIA 220-701: Practice Exam D. UPS B. Any Time. DDR Answer: B Answer: B QUESTION NO: 476 Which of the following is a benefit of having parity on a memory device? A.co QUESTION NO: 475 m 147 . ECC sts Which of the following technologies is used in memory devices to allow it to operate at twice the normal clock rate? .com Ac tua lTe A. Faster response time Answer: B QUESTION NO: 477 "Pass Any Exam." . DDR C. Lower cost B. DLT D. SLI B. Better cooling D. SLI D. ECC C. WindowsVista Business Answer: C QUESTION NO: 474 Which of the following technologies corrects errors in memory devices? A.actualtests.

SMTP Answer: A Answer: C Explanation: To configure a wireless router to limit the access of computers that have access to the wireless router to some devices you need to use MAC filtering. VPN B. IEEE 1394 C. SSID broadcasts C. QUESTION NO: 480 "Pass Any Exam. MAC filtering D. SNMP C.com 148 Ac A. FTP D. but requires the last device to use a terminator? A." . The use of an SSID cannot limit access even though it is used by all the routers. There is no IP filtering or DNS filtering.actualtests. Any Time. SCSI Answer: D QUESTION NO: 478 Which of the following protocols can create a secure network connection across the Internet? A. This method allows access to only computers that have specific MAC addresses.co m .CompTIA 220-701: Practice Exam Which of the following technologies allows a user to connect multiple devices to a single port.0 D. WPA keys tua Which of the following technologies allows access to a wireless access point only to those devices that have been registered using a manufacturers unique ID number? lTe QUESTION NO: 479 sts . WEP keys B. Parallel B.www. USB 2.

SSID broadcast ID D. which of the following settings should be changed to prevent interference between the two devices? A. Adware B.hoc C. High temperature warnings and cautions D. RFI B." . Phishing Answer: A QUESTION NO: 482 Answer: A QUESTION NO: 483 Which of the following information can be found on a MSDS? A. IP address range Answer: B QUESTION NO: 481 Which of the following is a type of malware that tracks a users habits and displays targeted advertising or messages? A. Hazardous chemicals or compounds C. CRT C.com Ac A. EMI D. Any Time. Channel number C.CompTIA 220-701: Practice Exam Two wireless access points are located near each other. WEP key B.co m 149 .www. ESD tua Which of the following is a type of interference that can adversely affect wireless communications? lTe sts . AD. Worms D.actualtests. Network diagram to prevent damaging any cables "Pass Any Exam. Slipping hazards or dangerous footing concerns B.

Static or ESD damage D. Touch pad B.www. Check to the correct type of paper is being used. Voltage or shocks C. Heat or burns Answer: D QUESTION NO: 487 Which of the following is MOST susceptible to ESD and should be handled with caution to prevent damage? "Pass Any Exam. IEEE 1394 port D. Replace communications cable.actualtests. Any Time. LCD display Answer: A QUESTION NO: 485 Which of the following should be done FIRST if a printer fails to print very large documents but prints smaller documents without issue? A. D." . C. Add additional memory to the printer.com 150 Ac QUESTION NO: 486 tua Answer: C lTe sts . Which of the following is a primary safety factor when using a soldering iron? A. RF or wireless interference B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 484 When checking Device Manager on a laptop the technician notices an issue with a device labeled Human Interface Device. Which of the following is MOST likely having an issue? A. B.co m . Change the toner cartridges. Flash drive C.

actualtests. Which of the following devices is MOST likely connected to the other end of the cable? A. Fax machine C. RJ-11 D. Memory chip Answer: D QUESTION NO: 488 Which of the following is surrounded by a metallic shield that prevents EMI? A.com Ac tua lTe sts Explanation: Fiber optic network cables can be used over longest possible distances because of their Low loss and high bandwidth properties.www. NIC D. Fiber Optic Answer: A QUESTION NO: 489 A technician has connected a cable to an RJ-45 connector on the back of a computer. LCD monitor B. UTP C. because it has much lower crosstalk and interference in comparison to copper cables. CRT monitor C.co m 151 . calendar. and several other items on their display. Dial-up modem Answer: A QUESTION NO: 490 After upgrading to Vista a user notices a clock. . If they want to add more gadgets. which of the following features should they research? A.CompTIA 220-701: Practice Exam A. Any Time." . Switch B. Scanner D. STP B. BitLocker "Pass Any Exam. They can span distances of several kilometers.

Decreased RAM lTe Which of the following is BEST used to cool down the CPU? sts .com Ac tua A. The sound card is not connected properly. Establish a plan of action to resolve the problem. Document findings. D. Which of the following is MOST likely the issue? A." . actions.actualtests. B. C. B. Heat sink C. C. The drive can be used to read data disks but Windows Media Player cannot play back DVD movies from the new drive. Decoder software needs to be loaded.www. Defender C. Answer: A "Pass Any Exam. Which of the following troubleshooting steps is NEXT? A. The drives device driver needs to be updated. The system does not have enough RAM installed.co m 152 . Any Time. and outcomes. Case fan B. Establish a theory of probable cause.CompTIA 220-701: Practice Exam B. Sidebar D. Ask the customer what the issue is. User Account Control (UAC) Answer: C QUESTION NO: 491 A technician installs a new DVD drive into a users computer. Power supply D. Answer: D QUESTION NO: 492 Answer: B QUESTION NO: 493 A technician arrives at a customers location and identifies a problem. D.

B. Establish a theory of probable cause. actions. D. mouse movement and the power light is blinking. Verify full functionality and implement preventative measures. Test the theory to determine cause. Which of the following is causing this to happen? A. C.actualtests. C. Establish a plan of action to resolve the problem and implement a solution. The BIOS need to be updated. Verify full system functionality. Document findings. B. Which of the following troubleshooting steps should the technician perform FIRST? m 153 . and outcomes. actions. Any Time. Which of the following troubleshooting steps is NEXT? A. The power supply has a loose connection. sts .co A technician arrives at a customers location in response to a call. C. D. B.CompTIA 220-701: Practice Exam QUESTION NO: 494 The technician has already narrowed down the problem and developed a plan. The keyboard is faulty. Answer: C QUESTION NO: 495 Answer: A QUESTION NO: 496 A customer has returned to the office after lunch and their laptop has become unresponsive to all key strokes.com Ac tua lTe A. D.www. Document findings. Answer: D QUESTION NO: 497 "Pass Any Exam. Ask the customer questions to identify the problem. and outcomes. The system is in hibernation mode." .

Answer: A Answer: D QUESTION NO: 500 On a Windows computer.www. D. C. Fans provide active cooling.heatsinks do not. The technician needs local administrative rights. tua A user purchased a TCP/IP laser printer.CompTIA 220-701: Practice Exam Which of the following are the main differences between a heatsink and a fan in a computer? A. The technician needs domain administrator rights. Answer: A QUESTION NO: 498 A technician is not able to delete a user's profile on a Windows Vista workstation. The technician needs to map the drive. C.co m 154 . Configure NetBEUI settings. which of the following shortcuts can lock the computer without logging off the user? (Select TWO). B. Fans provide passive cooling.heatsinks provide passive cooling. Ctrl + alt + delete then lock computer B.com Ac A. Download the latest drivers from the manufacturer. Ctrl + alt + L "Pass Any Exam. D. Which of the following is the FIRST step to take to install the printer in their network? lTe QUESTION NO: 499 sts . Fans must be directly applied to the cooled component. D. The operating system is corrupt. Which of the following is MOST likely the cause for this problem? A. Print out a test page.heatsinks provide active cooling. B. Windows key + L C. A. B. Configure the IP settings. Fans are applied with thermal compound." .actualtests.heatsinks are not. Any Time. C.

The monitor and laptop video cards are incompatible. D. The video cable connecting the monitor is loose. Answer: C Explanation: If the display of the laptop is not working.com Ac tua lTe sts . A video card with at least 16MB of VRAM D. "Pass Any Exam. which of the following must be available in the computer? A.B QUESTION NO: 501 When installing the Windows XP operating system using RIS. A network card with PXE/DHCP remote boot Answer: D QUESTION NO: 502 A user reports that they have connected an external monitor to their laptop but the monitor is not displaying anything.www.ROM drive C. Detaching and attaching the display unit is not recommended and switching the system off and on will not be of any help. A CD. Which of the following is the MOST likely explanation? A. Windows key + alt + delete E. B. The function key was not pressed to toggle the video output. Windows key + Alt + M Answer: A. Any Time. C. then you can try to toggle the video output function key and plug in an external monitor to the laptop. QUESTION NO: 503 A user reports that during a business trip to Europe.CompTIA 220-701: Practice Exam D. The AC adapter was inserted in the incorrect port.actualtests." . the AC adapter for their older laptop quit working.co m 155 . The laptop BIOS was not updated to support external video. A hard drive with more than 4MB of free space B. Which of the following is the MOST likely cause? A.

lTe A user reports that when they are typing." . B. Toggle the function key for the video display. Answer: A QUESTION NO: 506 Which of the following encryption methods is used for files and folders in Windows XP Pro? A. Uncheck Extend my Windows Desktop in the Display Properties. Answer: D QUESTION NO: 504 A user reports that when they attach an external monitor to their laptop. Any Time. Change the display resolution to a lower setting. D. A Remote Desktop session has been established on laptop. IPSec B. The mouse pointer software is corrupt. D. C. EFS C. their pointer will randomly move about the screen or highlight words.actualtests.co Answer: C m 156 . The laptop is near a source of EMF interference. D. CHAP II Answer: B "Pass Any Exam. The adapter was rated for 220-240 Volts. Which of the following will correct this problem? A.CompTIA 220-701: Practice Exam B. C. instead of seeing their desktop they only see their background graphic. The adapter was rated at 50-60 Hertz. The sensitivity of the touch pad is too high. Which of the following is the MOST likely cause of the problem? sts QUESTION NO: 505 . PGP D. The adapter was rated for 110-120 Volts.www.com Ac tua A. B. Adjust the refresh rate of the display to 72 Hertz. C.

Physically destroy the disk platters. Answer: B QUESTION NO: 508 Which of the following should be performed FIRST before accessing the Internet? A.actualtests. C. B.www. Perform a disk defragmentation. D. .com 157 Ac tua QUESTION NO: 509 lTe Answer: D sts A. Run a full anti-virus scan. Store the drive next to a magnet for one hour.co m Which of the following will improve the functionality of the OS immediately following a new installation? . Any Time. Encrypt all local data files.CompTIA 220-701: Practice Exam QUESTION NO: 507 When disposing of old hard drives. D. Install network monitoring software and perform a trace. "Pass Any Exam. Install system patches. D. After completing the initial configuration. Install anti-virus software. Answer: C QUESTION NO: 510 A technician has received a new PC directly from the manufacturer. Configure biometric authentication. Run the defrag command on the system. B. Remove the control circuit board from the drive. C. they notice the system takes a long time to display the desktop. B. Setup user profiles. C. which of the following MOST reliably prevents all data from being stolen? A. Format the drive." . Which of the following steps would shorten the startup time? A.

Which of the following should the technician do FIRST after the problem is resolved? A.com 158 Ac tua A customer calls a technician to request assistance in installing a new accounting application. Run thechkdsk /f command on the system. lTe sts . Defragment the hard drive. The customer is using the laptop power button instead of the docking station power button. Boot the computer in Safe Mode." . The customer reports they cannot power on their laptop while the laptop is in the docking station even though the docking station power light is on.B QUESTION NO: 513 A technician is troubleshooting a computer error. B. C. Answer: A. Launch the File and Transfer Wizard. C. D. After initial troubleshooting. Which of the following steps should the technician take prior to installing the application? (Select TWO). Any Time. Answer: C QUESTION NO: 512 A. They have had problems installing this application in the past. they called the OEM and identify the problem. Read the application release notes. D. C. Remove unneeded startup applications. E.actualtests.CompTIA 220-701: Practice Exam B.www. The laptop battery is defective and needs to be replaced. Create a restore point. Call the department management to document the issue. Which of the following is MOST likely causing this? A. "Pass Any Exam.co m . The laptop power cord is being used instead of the docking station power cord. The customer can power up the laptop when using the power cord without the docking station. D. B. Answer: D QUESTION NO: 511 A customer has purchased a laptop with a docking station. The laptop has an electrical short in the power supply. Decrease the size of the paging file.

Document the issue and the applied solution. It runs at half the processor speed. Class D Answer: C QUESTION NO: 515 Which of the following is true of L1 cache? A. It runs at processor speed. It runs faster than the processor speed. Answer: B QUESTION NO: 516 Which of the following is a function of a NIC? A. D. Monitors sessions between two hosts C. Describe the issue at the next staff meeting. Any Time.10 is an example of which of the following address classes? A. Class B C.co m 159 . Assigns IP address to the workstation B. Provides a physical connection between a workstation and the network infrastructure Answer: D QUESTION NO: 517 "Pass Any Exam. Class C D. C.com Ac tua lTe sts . B. C. Provides a logical connection between a workstation and the network infrastructure D. D.CompTIA 220-701: Practice Exam B.0. Answer: B QUESTION NO: 514 The IP address: 192. Post the solution on an online tech forum.www." .168. Class A B.actualtests. It runs slower than the processor speed.

DLC E. From Windows Explorer. Use the USMT to export the data from the old system. Hubs only support TCP/IP protocols. cached website credentials and desktop preferences. NetBIOS C. Useregedit to export the user data to the new system.actualtests. IP Answer: C. A. Any Time. Which of the following can the technician do to ensure all settings are moved to the new computer? lTe QUESTION NO: 519 sts Answer: B ." . D.com Ac tua A technician needs to provide a customer with a new computer running Windows Vista. and import it to the new system. copy the users profile from the old system to the new system. The customer has required all personal information be migrated to the new computer including favorites. A. Hubs are limited to a bandwidth of 4Mbps. C. D.www. In the advanced settings of system properties go to the user profile settings and copy the customers profile to the new system. B. A hub directs traffic between locally attached computers.E QUESTION NO: 518 Which of the following is true of a hub versus a switch? A.co m 160 . A hub broadcasts all traffic to all ports. B.CompTIA 220-701: Practice Exam Which of the following protocols are routable? (Select TWO). SPX B. Which of the following should they do NEXT? "Pass Any Exam. C. TCP D. Answer: A QUESTION NO: 520 A technician has determined that a CRT monitor is not working correctly and that it will be replaced.

The laptops NIC needs updated drivers. D. Which of the following is the MOST likely cause? lTe sts . Which of the following is the BEST option to solve this issue? A. The technician copies the files to a portable hard drive and then goes back to their office to burn the disc. the technician notices files that pertain to other employees. D." . Any Time. Answer: C QUESTION NO: 523 A technician is asked by someone from the HR department to burn some data to a DVD since they have the only available DVD burner.actualtests. Discharge the CRT prior to disposal. Answer: B QUESTION NO: 521 A user has an issue with phantom cursor movements on their laptop where the pointer suddenly jumps across the screen when using the built-in touchpad. Which of the following should the technician do? "Pass Any Exam. C. Format the hard drive and reinstall the OS.com 161 Ac tua A user is unable to connect to the network via Ethernet while using their laptop on battery power. B. C. If they connect the AC adapter. Disassemble the monitor to prepare disposal of parts independently. C. The laptop is not receiving enough power from the battery so the battery should be replaced. The laptop is not receiving enough power from the battery so a second battery should be installed. B. D.CompTIA 220-701: Practice Exam A. While preparing the files for the disc burning. Dispose of the monitor according to applicable environmental regulations. they can connect to the network. Update the drivers for the touchpad.www. Answer: A QUESTION NO: 522 A. B. Lower the pointer speed in the Mouse Control Panel applet. The power management settings on their laptop are set to disable the internal NIC.co m . Update the drivers for the video card. Dispose of the monitor in the trash.

CompTIA 220-701: Practice Exam A. Delete the files off the portable drive once they are finished burning the disc. The user is quite messy and has a lot of paper strewn about. Ask the user if they mind if the technician removes the computer from the desk to fix the issue. C. Create a new account for the user. B. Which of the following should the technician do? A. D. providing standard permissions. B. Answer: B QUESTION NO: 526 Which of the following describes the BEST way to carry a CRT monitor? A. D." . they cannot identify their username. Organize theusers papers into file folders.actualtests. Schedule a later time to call them back once they remember their username. B. Carry it with the protrusion on the back facing your body. Follow thecompanys established guidelines to reset passwords. Report the issue to theusers manager and return the next day to work on the issue. Provide copies of the files to the people named on them. The technician needs to work on the issue but is distracted by the users mess. Keep the files on the portable drive and then look at them later for confidential material. C. Tell the user that they will return later in the day once they have cleaned their desk. Carry it by using both the power and video cords for stability. Answer: B QUESTION NO: 525 A user calls the helpdesk and asks to have their password reset. C. Call the person that wants the disc burned andask them if they can look at the files. Which of the following actions should be taken? A.com Ac tua lTe sts . C. Answer: A QUESTION NO: 524 A technician is visiting a users desk to work on a computer issue. "Pass Any Exam. B. Carry it by holding it upside down by the base. D. Any Time. however.www.co m 162 . Reset the password for them and inform them of their username. Carry it with the screen closest to your body. D.

Listen to callers concern without interrupting and being judgmental. put on hold and forward. D. evaluate and respond. D. Respond by asking the caller to slow down and repeat the concern twice. Receive. Respond by informing caller to slow down and change their attitude. and forward.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 527 Which of the following would be the MOST effective communication method to process a users call? A. B." . After questioning the user about any recent changes they might have made the technician realizes that this could be a symptom of multiple issues. interpret. Ask the caller to call back when they are in a better mood. put on hold. Open the case and determine the cause of the noise. B. Receive. Any Time. Which of the following should be the FIRST course of action? A. B.com Ac QUESTION NO: 529 tua Answer: B lTe sts . Verify that the user has not made any OS changes. ask for help and respond. C. it sounds like an airplane taking off. Check the BIOS for temperature changes. Answer: C "Pass Any Exam.www. give first impression.actualtests. Receive. D. C.co m 163 . A customer reports that when the computer starts up. Answer: B QUESTION NO: 528 An upset caller reports that their laptop freezes constantly. C. Receive. Which of the following would be the MOST effective way to respond to this call? A. Attempt to replicate and verify the issue. understand.

C. Write down error code and ask for assistance. Email the manufacturer with the details of the issue. Ask the customer's permission to put them on hold." . Answer: B QUESTION NO: 533 A technician is responding to a customers call. a co-worker asks the technician for assistance.actualtests. Which of the following is the BEST course of action? A. 12 volts C. Which of the following is the BEST course of action? A. At the same time. Avoid the incoming call and call back later. Answer: D QUESTION NO: 531 Most new motherboards accept which of the following voltages? A. The technician receives another incoming call from the technician's friend. Upon arrival the technician realizes the error message being displayed is unfamiliar and cannot be located on any known websites. D.co m . Update the OS with the most recent patches. C. Research online forums for assistance. Forward the customer to another technician. "Pass Any Exam. 32 volts Answer: B A technician is on the phone with a customer. 6 volts B.www. Forward the customer to another technician in order to listen to the co-worker. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 530 A user reports that their computer has a bluescreen. B.com 164 Ac tua QUESTION NO: 532 lTe sts . Put the customer on hold just for a few minutes. B. 24 volts D. Which of the following is the BEST course of action? A. D.

com Ac tua lTe sts . the technician believes that firewall settings may be the cause. Ask the customer's permission to put them on hold and politely ask the co-worker to wait. D. Put the customer on hold just for a few minutes and assist the co-worker. B. disabling the firewall did not help the issue. Replace the motherboard and perform a system restore. After speaking with the user.www.CompTIA 220-701: Practice Exam B. Replace RAM modules and verify that all other system components are operating properly. B. Use Windows Recovery Console to perform a repair installation of Windows. C. Ask the customer's permission to put them on hold and tell the co-worker a temporary solution to their issue. C. Replace the workstations NIC.actualtests. C.co m 165 . Which of the following troubleshooting steps should the technician take NEXT? A." . Any Time. D. Answer: D "Pass Any Exam. Answer: B QUESTION NO: 535 A technician has been dispatched to investigate a report that a clients workstation can no longer access the network. Which of the following troubleshooting steps should the technician perform FIRST? A. Document that disabling the firewall did not solve the issue and call another technician for assistance. Answer: B Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. QUESTION NO: 534 A user emails to report that their computer is experiencing a bluescreen error. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer. however. Formulate another theory as to what might be causing the problem. D. Contact the user to determine if any recent changes have been made to the computer. Reinstall the firewall software.

B. Perform a virus scan and evaluate the results. a technician discovers content which they believe may be illegal. Answer: B QUESTION NO: 539 "Pass Any Exam." . Report the situation to the appropriate authorities. D. Delete all the illegal content from the user's computer. Use a surge protector.com Ac QUESTION NO: 538 tua lTe A. sts . Report theusers story to management and wait for further instructions. Which of the following describes the BEST course of action? A. Ignore the content and complete the repair. Use a signal attenuator. C.actualtests. Use an uninterruptible power supply (UPS). Which of the following should the technician do NEXT? A. The technician speaks with the user. who reports that inappropriate content began showing up on its own and that they have recently been experiencing a problem with pop-up windows. Answer: D Answer: A While troubleshooting a problem on a users computer. B. D. Establish a theory as to what caused the changes to the computer. C. Which of the following can the technician recommend? m QUESTION NO: 537 166 . D. B. Insist that the user immediately delete the content.CompTIA 220-701: Practice Exam QUESTION NO: 536 A technician is dispatched to investigate claims that a user is accessing inappropriate content at work. C.co A user reports that their computer has been rebooting unexpectedly several times per day ever since a construction project began across the street. Install anti-spyware and run an initial scan.www. Any Time. Plug the computer into a different power outlet.

DRAM D.www.CompTIA 220-701: Practice Exam A technician notices co-workers copying files onto their personal storage media. Confiscate the co-workers personal storage media. When is it appropriate to make copies of a customers confidential data? A. D." . D.co m 167 . Excessive humidity C. Answer: D QUESTION NO: 540 An IT service provider receives laptops from many different customers. B. It is never appropriate to copy acustomers data. For backup purposes and if the technician deems it necessary. For backup purposes and with thecustomers permission.com Ac tua Which of the following RAM types requires that all available memory slots be filled. SRAM Answer: B QUESTION NO: 542 Which of the following can cause a printer to output nonsensical. random characters? A. B. Which of the following is the BEST course of action? A. Ignore the situation so as to avoid workplace conflict. resulting in the need for continuity chips in otherwise unused slots? lTe sts . Report the situation to appropriate authorities. from computers which are in for repair. C. A low toner cartridge "Pass Any Exam. Answer: C QUESTION NO: 541 A. Notify the customer about their stolen data. Any Time. RDRAM C. DDR3 B. C.actualtests. A corrupt software driver B. It is not appropriate unless the content is public knowledge.

CompTIA 220-701: Practice Exam D.com Ac tua A.actualtests. Answer: D Explanation: You can use the Windows XP operating system because it has a built-in Remote Assistance application. HTTPS C. An invalid IP address Answer: A QUESTION NO: 543 All of the following operating systems will allow users to connect to a domain EXCEPT: A. B. C. WAP D. WEP B. Windows XP Home Edition. which of the following hardware components needs to be installed? sts . TV tuner card C.co m 168 . HTTP Answer: A "Pass Any Exam. Docking station D.www. WindowsVista Ultimate. D." . Windows XP Professional. KVM switch B. Windows 2000. Video capture card lTe If using Windows Media Center. QUESTION NO: 544 Answer: B QUESTION NO: 545 Which of the following protocols is used to encrypt data on a wireless network? A. Any Time.

WPA D. Processor D. System clock Answer: B QUESTION NO: 548 Which of the following is the maximum partition size of the FAT32 file system? A. 16GB B. L2 cache B.com 169 Ac tua lTe sts .www. 1024GB D. Which of the following is the FIRST course of action to take on the laptop? "Pass Any Exam. 2048GB Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. HTTPS Answer: C QUESTION NO: 547 The users operating system is not keeping the correct time after a system powers down. Although Windows XP lets you format only up to 32GB but can read larger volumes. 32GB C. Any Time. CMOS battery C.CompTIA 220-701: Practice Exam QUESTION NO: 546 Which of the following protocols makes a wireless network secure? A.co m . Which of the following components should the technician replace? A.actualtests. QUESTION NO: 549 A users laptop has a built-in wireless NIC and cannot see the network. SFTP B." . WAP C.

Passive C. 80 B.co m 170 . B. Liquid D. Check to see if wireless is turned on. which of the following ports is used for Remote Desktop (RDP)? A. I/O address ranges E. Heatsink B.C. Hidden devices D. Active Answer: D QUESTION NO: 552 By default. RAM capacity C.com Ac tua lTe sts .actualtests. 110 C. Mapped network drives F. Check the wireless card for antenna connections. Any Time. C. Answer: D QUESTION NO: 550 Which of the following is information found in the Device Manager? (Select THREE). 3389 Answer: D "Pass Any Exam. Check the wireless card to be sure it is seated correctly. Explanation of error codes Answer: A.www.D QUESTION NO: 551 Which of the following cooling methods forces air over the components by using a fan? A.CompTIA 220-701: Practice Exam A. 2335 D. Devices by type B. D. A. Check the software for a complete install." .

" . TV tuner C.CompTIA 220-701: Practice Exam QUESTION NO: 553 Which of the following port numbers. is used for Telnet? A. 25 C. 8080 Answer: A QUESTION NO: 554 Which of the following adapter cards is used for displaying over the air video broadcasts? A. 23 B.com Ac tua QUESTION NO: 555 lTe sts .actualtests. by default. Graphics accelerator Answer: B Which of the following cards allows communications from the Internet to the computer by using Ethernet cable? A. Wireless card C.co m 171 . Any Time. SATA D. Multimedia B. Bluetooth Answer: A QUESTION NO: 556 Which of the following boot options allows the technician to boot the PC in a non-GUI environment? "Pass Any Exam. 80 D.www. NIC B. Capture D.

Which of the following must the technician update? sts . Crossover cable "Pass Any Exam. HTTP C. Enable Boot Logging C. The technician has determined this can be done. Safe Mode with Command Prompt B. Safe Mode with Networking Answer: A QUESTION NO: 557 Which of the following network types provides a secure connection to a private network over the Internet? A.www.actualtests.CompTIA 220-701: Practice Exam A. Firmware D.com 172 Ac A. Which of the following would be the BEST recommendation to the customer? A. Last Know Good Configuration D. Any Time.co m . but the motherboard needs an update. Memory C. Chipset tua lTe A technician receives a call from a client requesting that a faster CPU be installed into their PC. Operating system B. Router C. Bridge B. WAN B. The customer has called a technician to propose the minimum cost of networking these computers for file and printer sharing." . VPN D. TELNET Answer: C QUESTION NO: 558 Answer: C QUESTION NO: 559 A customer has two computers with NICs installed.

a technician should advise the customer to: A.com Ac A. Which of the following should the technician do? .actualtests. Advise the customer the data may be retrievable and ask if the customer would like the drive physically destroyed.www. Any Time. QUESTION NO: 561 Answer: D QUESTION NO: 562 When setting up security for a wireless home network. C. Turn off the power to the USB device first then the computer. B." . C. Switch Answer: C QUESTION NO: 560 Which of the following should a technician do in order to remove a USB storage device in Windows 2000? A.co m Answer: A 173 . D. C. change the password frequently. Advise the customer that they can throw it in the trash but that the technician is not responsible for any stolen data. Send the drive to a data recovery company. try not to use numbers in the password. Use the Safely Remove Hardware icon in the Control Panel. D. Charge the customer to back up the data first and ask if the customer would like the drive physically destroyed. B.CompTIA 220-701: Practice Exam D. tua lTe sts A technician replaces a customers hard drive and the customer wants the drive thrown away. Use the Safely Remove Hardware icon in the System Tray. Answer: A "Pass Any Exam. D. use their telephone number as the WEP key. Unplug the device from the computer. B. try and keep the same password so the customer can always remember it.

The refresh rate for the external display Answer: D QUESTION NO: 566 A user states the computer will not start up after they changed the display settings on the desktop computer with Windows XP. select new.www. D. Which of the following options is the FIRST step in successfully booting the computer? "Pass Any Exam. Answer: A QUESTION NO: 564 Which of the following is a benefit to hyper-threading? A. The monitor driver version C.co m 174 . If the monitor has been degaussed recently B. Improved security features C. use the run command and type folder. Any Time. Improved video game performance Answer: A A user is experiencing eye strain while using an external CRT display attached to the laptop docking station. create the folder in My Documents then click and drag the new folder to the desktop. B. rightclick on the desktop. Improved registry settings D.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 563 A quick method to create a new folder on the desktop using Windows XP is to: A. and select folder. C.com Ac tua QUESTION NO: 565 lTe sts . The power to the external displays docking station D. Improved performance B." . Which of the following is the FIRST item to check? A. create the folder on a flash drive and then click and drag the new folder to the desktop.

website that does not require a password to log in.CompTIA 220-701: Practice Exam A. B. tua A technician wants to reinstall Windows operating system on a notebook computer.actualtests. the computer boots off the installed operating system on the hard drive. Any Time. B. Which of the following is the FIRST action the technician should take? lTe sts . Boot into BIOS/Setup and update the BIOS. C. C.com 175 Ac A. Boot into BIOS and check the hard drive status. C. Answer: B QUESTION NO: 567 A user reports a Non-system disk error in a computer after a brief power outage at work. popup advertisement that has been blocked. D. When Windowsstarts.www. Answer: C QUESTION NO: 568 Answer: D QUESTION NO: 569 A user stops a technician and asks what the HTTPS indicates in the address bar of the browser. C. Boot into BIOS/Setup and change the boot sequence." . press F8 and select Safe Boot. Boot into setup/BIOS and check the Graphics options. Boot the unit in Safe Mode by pressing Ctrl/Esc. Have the user check external drives for media. Boot the unit in Safe Mode by pressing F5. press F8 and select Last Known good configuration. D. website where cookies are required.co m . however. When WindowsStarts. The technician explains this is a: A. Boot the unit in Safe Mode by pressing F8. The technician tries to boot the computer with the Windows CD in the drive. Which of the following is the FIRST step the technician should take? A. D. B. Run a check disk operation on the hard drive. Have the user power off for five minutes then restart the system. "Pass Any Exam. B.

actualtests. D. Answer: C "Pass Any Exam. Configure the printers IP to 127. Enable print sharing from the main computer.0.1. QUESTION NO: 571 Answer: B QUESTION NO: 572 A technician is called back to a customers desk due to a reoccurring loss of the monitor display. Which of the following would be the NEXT troubleshooting step? A. B.co m Answer: A 176 . The report from the previous technician indicates the monitor was replaced with a new monitor of the same model.com Ac tua A." . Which of the following is the BEST recommendation that a technician could make when configuring the printer? A. Set the IP address to match the gateway address. D. Unplug and then re-connect all cabling to the components. Any Time. Which of the following is the BEST course of action to take? . C. B. Answer: D QUESTION NO: 570 A customer wants to add a network printer to a home network.www. Remove the battery and run the laptop on the external power supply. C. Check to see if the monitor and computer are powered by a UPS. lTe sts A technician is requested to determine why a laptop occasionally reports an over temperature warning. Update or reinstall the display driver. Run the computer until the error occurs then find where the source of the heat is. B. Ask the customer how the laptop is being used when it reports the error.0. Ask the customer what is occurring when the display is lost.CompTIA 220-701: Practice Exam D. D. Check the System Event log for over temperature entries. Set the printer to DHCP. secure website. C.

com Ac tua lTe sts . pauses and then repeats. power off the printer.actualtests. Check the quick setup guide for BIOS settings. flash the firmware on the printer to match the new driver. replace the network card in the printer.www. Answer: B QUESTION NO: 574 A customer reports the printer has an error message showing on the display and the printer is not printing any of the jobs in the queue. C. but only in monochrome. cycle the power on the printer and observe the boot process. Replace the video card because there is no display. power cycle the printer to update the driver. Remove the power and check the position of the jumpers on the motherboard. B. B. check the printer properties on the server." .CompTIA 220-701: Practice Exam QUESTION NO: 573 A technician arrives at the desk to find the monitor has power but no display and the power light on the computer blinks five times. The NEXT step to evaluate the problem is to: A. Consult the maintenance manual for the error code. D. The technician knows the print server had maintenance done over the weekend that included driver updates. D. have the customer clear the print queue and reboot. B. check the printer for paper jams in the path. Any Time. have each user remove and re-install the printer to update the driver.co m 177 . Answer: B QUESTION NO: 576 "Pass Any Exam. The NEXT action would be to: A. The technician arrives and finds the printer is online but there are not any lights on the network card. C. Answer: C QUESTION NO: 575 Multiple users report that the network color printer is not printing in color. Which of the following is the BEST course of action to determine the cause? A. D. C.

Shutdown Answer: B QUESTION NO: 577 A client asks a technician to configure their laptops fingerprint scanner for use.actualtests. Standby B. Password authentication B. Which of the following Windows services is not starting during boot? A.co m 178 ." . WEP C.AES Answer: A QUESTION NO: 579 A Windows XP computer consistently shows no printers installed under the Printers & Faxes area and an error referring to a service failure displays on each restart.www.com Ac tua Which of the following wireless networking encryption technologies is MOST recommended for its level of high security and reliability? lTe sts . Any Time. Computer Browser "Pass Any Exam.CompTIA 220-701: Practice Exam Which of the following power saving modes in Windows XP uses hard disk space to store active memory? A. WPA. WPA D. Smart card authentication C. WPA encryption D. Sleep D. Which of the following security technologies is this considered? A. WPA2 B. Hibernation C. Biometric authentication Answer: D QUESTION NO: 578 A.

Which of the following steps should the technician recommend the user take in order to resolve the problem? A.actualtests. Northbridge Answer: A QUESTION NO: 582 Which of the following chipsets is responsible for controlling the data flow between a PATA optical drive and the processor? A. try turning the monitor on/off.co m . The technician on call determines that the PC is powered on and is not in standby mode.www. try turning the monitor on/off. IPSec Services Answer: C QUESTION NO: 580 A user calls to report a completely blank screen on their PC. check the power cable on the monitor. B. Any Time. DMA controller D. check the video cable from the monitor to the PC. Add Hardware Wizard C. C. BIOS C. reseat the video card in the PC. BIOS "Pass Any Exam. Turn the monitor on/off.CompTIA 220-701: Practice Exam B. D. Print Spooler D. Reseat the video card. reseat the video card. check the video cable from the monitor to the PC." . Answer: C QUESTION NO: 581 A. Northbridge B.com 179 Ac tua Which of the following chipsets is responsible for controlling the data flow between the hard drive and the processor? lTe sts . Check the video cable from the monitor to the PC. Turn the monitor on/off. check the power cable on the monitor. Southbridge B.

Check the power supply for voltage output. Southbridge D. Northbridge B." . Northbridge B.CompTIA 220-701: Practice Exam C. D. C. The technician has checked the power cord and finds it is properly connected to the computer and to the power outlet. DMA controller C. Replace the power button.co m 180 . Verify that the power button is plugged into the motherboard. Southbridge C.actualtests. Answer: A "Pass Any Exam.www. DMA controller Answer: B QUESTION NO: 585 A desktop computer is not responding when the power button is pressed. B. CMOS D. Check the power outlet to verify it is supplying power.com Ac tua lTe sts . DMA controller Answer: C QUESTION NO: 583 Which of the following chipsets is responsible for controlling the data flow between the RAM and the processor? A. Which of the following is the NEXT troubleshooting step the technician should take? A. BIOS D. Southbridge Answer: A QUESTION NO: 584 Which of the following chipsets is responsible for controlling the data flow between the peripheral devices and the processor? A. Any Time.

478 B. The technician can ping the users workstation and the printer. B. Biometric password B. 775 C.www. Which of the following is the MOST likely cause of the problem? tua QUESTION NO: 588 lTe sts . The printer is no longer the users default printer. Theusers workstation has a faulty NIC.CompTIA 220-701: Practice Exam QUESTION NO: 586 Which of the following demonstrates a physical method of intrusion detection? A.actualtests. Bitlocker Answer: C QUESTION NO: 587 Which of the following socket types utilizes a zero insertion force (ZIF) connector? A. D." . Port triggering C.co m 181 . C. Any Time. The printer has corrupt drivers.com Ac A user reports that they are suddenly unable to print to a network printer. The printer has a faulty NIC. Case open switch D. "Pass Any Exam. Slot A Answer: A A. The technician can also print a test page from another workstation. 959 D. It was working fine yesterday. Answer: A QUESTION NO: 589 Which of the following architectures are designed for multi-threaded applications? (Select TWO).

Which of the following is the FIRST thing the technician should do? A. D.actualtests." .CompTIA 220-701: Practice Exam A. Multi-core B.co m . PCI express C. Disable all file shares. Set automatic updates to download only. Assign a password complexity policy. D. they do not want the updates to interfere while they are working. Which of the following should be selected to BEST meet the user's needs? A. C.www. Answer: A QUESTION NO: 592 A user wants their computer to automatically receive updates from Microsoft. however. Turn off the firewall. B. B. Verify when the last time the computer was working correctly was.com 182 Ac tua lTe sts . Dual-core Answer: A. DDR2 E. Inform the customer of how long it might take to resolve the problem. C. C. Unplug the PC and put on an anti-static wrist strap. B. Update the antivirus definitions. Update the network device drivers. Turn on Automatic Updates. Which of the following is a best practice? A. Update the virus definitions and start a scan for viruses. Any Time. "Pass Any Exam. Answer: D QUESTION NO: 591 A technician is asked to connect a Windows XP SP3 computer to the Internet.E QUESTION NO: 590 When troubleshooting an issue with a customer. SODIMM D.

Check the domain print server. FAT16 B. MAC filtering Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. Check the network connections. Check the print queue.CompTIA 220-701: Practice Exam D. Set automatic updates to download and install.actualtests. Which of the following is the FIRST thing a technician should check? sts . NTFS D. FAT32 "Pass Any Exam." . Check power on theusers laptops. HPFS C.co m 183 . Any Time. B. lTe Several users report their print jobs did not print to the local shared printer. Username/password B.com Ac tua A.www. Fingerprint scanner C. Which of the following file systems should the technician select? A. C. QUESTION NO: 594 Answer: B QUESTION NO: 595 A technician needs to configure Windows XP computers with the file system that will allow the addition of secure files to all users desktops. D. Answer: A QUESTION NO: 593 Which of the following is an example of biometric security? A. WPA D.

How should the technician troubleshoot this issue? A. The problem is related to large files being deleted. Check the boot order in the BIOS. Any Time.actualtests.com 184 Ac QUESTION NO: 598 tua lTe sts . D. Check for incompatible hardware. Motherboard settings B. Check the CMOS battery. The technician needs to change the computers settings to boot from a recovery CD. Task Scheduler Wizard D. Firmware settings C. Check the disk for scratches. Application Manager Answer: C QUESTION NO: 599 "Pass Any Exam. Which of the following utilities will allow a technician to trigger defrag to run when the user logs off? A. BIOS settings Answer: D QUESTION NO: 597 While installing Windows XP. C. Answer: A After several months users report that their computer runs slower. Where should the technician make the necessary boot order changes? A. Backup Manager C. a technician notices that the software hangs during the hardware detection phase.www." . Task Manager B.co m . Jumper settings D.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 596 A user's computer does not boot. B.

AT C. select Properties D. PC/XT "Pass Any Exam. Check the manufacturer's website.actualtests. C.www. ATX B. Any Time. A cable modem D. Answer: B QUESTION NO: 601 Answer: B QUESTION NO: 602 Which of the following power supply standards was developed to provide a better way to plug into the motherboard? A. Right-click My Computer icon. D. An asynchronous modem C. B. select Properties Answer: B QUESTION NO: 600 A technician installs a new printer to a local computer and needs to install the drivers. A T-1 connection tua Which of the following adapter cards is used to access the Internet through a telephone line? lTe sts . Right-click System Tray.co m 185 . A network interface card B. Add Hardware Wizard. Right-click My Network icon." . select Properties C. Right-click Start menu. Check the USB port. The installation CD is not available.com Ac A. Check the printers BIOS. Which of the following is the BEST solution to locate the correct drivers? A.CompTIA 220-701: Practice Exam How can a technician determine the amount of memory in a computer running Windows XP? A. select Properties B.

ACL Answer: A QUESTION NO: 603 When a job fails to print.CompTIA 220-701: Practice Exam D.actualtests. Any Time. HTTP Answer: C QUESTION NO: 605 Which of the following protocols are commonly used for Windows Remote Desktop? A. NNTP B.com 186 Ac tua lTe sts . where would a technician go in Windows to print out a test page? A. From the administrative tools applet Answer: C Which of the following ports are commonly used for outgoing email? A. PPTP C. LDAP Answer: C QUESTION NO: 606 Which of the following transmission types allows for a NIC to send and receive data simultaneously? "Pass Any Exam. From theprinters drivers B. Manually on the printer C. From the printer properties page D. RDP D.co QUESTION NO: 604 m . TELNET C. SMTP D. NTP B.www." .

Switch B. Router D. Router D.CompTIA 220-701: Practice Exam A.actualtests. Hub Answer: D "Pass Any Exam. Bridge D. Port mirroring C.com Ac tua A." . Hub B. Any Time.www. Hub C. Modem lTe Which of the following network devices interconnects networks together? sts . Half duplex B. Full duplex D. Switch Answer: D QUESTION NO: 608 Answer: C QUESTION NO: 609 Which of the following network devices interconnects workstations and broadcasts the data that is being transmitted? A. Modem C. Modem C. Switch B.co m 187 . Port forwarding Answer: C QUESTION NO: 607 Which of the following network devices helps prevent data collision by not allowing data to be broadcast? A.

and impact printer? A. B. Any Time. D. The power supply D. A maximum of two computers can share a local printer verses unlimited users can share a network printer. Network printers can be connected directly to a network while a local printer is connected directly to ausers computer. while an inkjet printer fuses the image to the page. B.co m 188 . inkjet. The control panel C. The interface Answer: A "Pass Any Exam. Ink jet printers are safe for the environment.www. The writing element B. D.CompTIA 220-701: Practice Exam QUESTION NO: 610 Which of the following is a difference between a local printer and a network printer? A. thermal. while laser printers can be harmful to the environment. while an inkjet printer sprays the image on the page. C. Local printers are situated in a common area shared by one department in the same office while network printers are always installed in enterprise environments where there are several offices in different buildings sharing the device.actualtests." . C. Laser printers use toner. while the inkjet printer can only use ink cartridges. QUESTION NO: 612 Which of the following components is a distinguishing characteristic of a laser. Laser printers fuse the image to the page. A local printer has a small footprint and cost less money than a network printer that has a large footprint.com Ac Answer: D tua lTe sts . Laser printers melt the image onto the page. Answer: C QUESTION NO: 611 Which of the following is the difference between a laser printer and an inkjet printer? A.

B. NLX D. A print job is waiting in the print queue. BTX B. customer's personal files and professional data. company's intellectual property and proprietary information. person who would be directly affected in the case of a breach. Answer: C QUESTION NO: 614 Answer: C QUESTION NO: 615 In regards to computer case form factors.actualtests. Which of the following may be the cause? A. which of the following is the minimum default resolution setting that Windows XP supports? A. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 613 A customer reports that while attempting to print a document it seems to queue up fine. equipment from abuse and misuse. B.www. but the printer does not print the job. 800 x 600 "Pass Any Exam." . Outdated or corrupt print driver. D. The application used to create the document is incompatible with the printer. D. ATX C. C. .co m Compliance regulations regarding data sensitivity are primarily created to protect the: . C. 640 x 480 B. Micro ATX Answer: A QUESTION NO: 616 In terms of screen resolution. Printer configuration is incorrect. which of the following provides the MOST room for effective cooling? A.com 189 Ac tua lTe sts A.

how data is distributed between multiple drives. D. solid state drive. B. optical drive. SD flash drive C. EGA's was 640 x 350. the number of partitions across multiple hard drives." . CGA's resolution was 320 x 200 .com Ac tua lTe sts . number of installed hard drives. Answer: C QUESTION NO: 618 Which of the following is a primary storage device? A. DVD/RW drive B. hot swappable drive. 800 x 640 D. Answer: A "Pass Any Exam.www. SODIMM D.CompTIA 220-701: Practice Exam C. Any Time. the back up tape drive configuration. SATA hard drive Answer: D QUESTION NO: 619 The RAID level on a computer system refers to: A. D. network drive. 1280 x 920 Answer: A Explanation: 640 x 480 is the standard resolution of VGA technology.actualtests. C. QUESTION NO: 617 A CD drive is a type of: A. B.co m 190 . C. and SVGA resolution is 800 x 600.

com 191 Ac A. it is important for the output to be: A. equivalent to the original power supply wattage. C. The computer can run faster because of the larger power source." . it must have which of the following? A. equal or lesser than the original power supply wattage. equal or greater than the original power supply wattage. D. Automatic voltage detection between 110 and 220 voltage is provided. Answer: A QUESTION NO: 622 Answer: A QUESTION NO: 623 For a computer's core 2 processor to work properly. PS/2 port Answer: D QUESTION NO: 621 When purchasing an extra AC adapter for a notebook computer. DIMM chip B. C. Thermal grease between the processor and theheatsink "Pass Any Exam.3 volts of power to the computer. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 620 Which of the following would be an example of an I/O interface? A. B. Thermal grease between the processor and the fan C. Thermal grease between the fan and theheatsink B. tua On a desktop computer.www.co m . AGP slot D. upgrading the power supply from a 200 watt power supply to a 400 watt ATX power supply results in which of the following? lTe sts . Two processors installed on the motherboard D. IDE drive C. auto sensing from 100 to 240 Volts. Automatic integrated surge protection is provided through the upgrade. B. The addition of 3.actualtests. D.

The OS will have to be reinstalled. B. A 64-bit capable processor Answer: D QUESTION NO: 625 The DDR2 memory on a computer has failed. "Pass Any Exam. D. Answer: A When installing a barcode scanner on a computer. The computer will not pass POST. C. Answer: A QUESTION NO: 627 Which of the following is the purpose of a docking station for a laptop? (Select TWO). B. The barcode scanner should be set up in the computers BIOS. Any Time. The flatbed scanner must be removed.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 624 To run a Microsoft Windows 64-bit OS. the computer must be equipped with which of the following? A. The memory speed will decrease.www. Hyper-V technology C.actualtests. Double the clock speed on a 32-bit processor B. Which of the following statements is MOST likely true? A. C." . The scanner must be installed between the PS2 mouse and the computer.com Ac QUESTION NO: 626 tua lTe sts . Hyper-threading technology D. The scanner must be configured to read the code(s) desired.co m 192 . which of the following should occur? A. D. The computer will overheat.

Impact B. To allow peripheral devices such as a monitor to remain attached B. To provide additional USB ports for the laptop E. Hard drive "Pass Any Exam. D. The power supply is not connected to the system board. The CRT display has failed. Duplex C.D QUESTION NO: 628 Which of the following printer types is BEST suited to a multipart form? A.actualtests. Which of the following could be contributing to the noise? (Select TWO). CPU B. Laser Answer: A QUESTION NO: 629 Answer: A. To provide additional software security to the laptop D. Inkjet D. Cooling fan C. A. tua lTe The customer reports after the computer was upgraded the screen is blank and the computer beeps several times then stops responding. Windows has a corrupt boot. To allow LAN/WAN switching Answer: A. A memory chip is defective. E. C. Which of the following is the possible cause? (Select TWO).B QUESTION NO: 630 The user states the desktop computer is very noisy. A PCI card is not correctly seated.ini file. To allow additional power to be available to the laptop when docked C.www. sts .com 193 Ac A.CompTIA 220-701: Practice Exam A. Any Time. B.co m ." .

asks to have a single-connection that will carry video and audio to and from the PC. ask one of the assistants at the company to contact the owner. D. the owner would probably not want to be bothered during the work day. C. B. Document the work done at the firm. B. Answer: D QUESTION NO: 633 A customer would like to build a Media Center PC for their home theater. leave a copy for the company owner.C QUESTION NO: 631 Which of the following boot methods results in the MINIMUM device drivers being loaded? A.actualtests. relaying details of the repair to save the technician time. but the owner of the company left specific instructions that they wanted to be notified post-repair of the status of the systems. and personally contact the owner to update on the status of the repairs. DVI-D "Pass Any Exam. Memory chip Answer: B. Boot in Safe Mode. Which of the following technologies is capable of this functionality? A. Call and/or email the owner the status of the repair and answer any remaining questions they might have.www. QUESTION NO: 632 A." .co m Answer: B . D. Motherboard E.com 194 Ac tua lTe An onsite technician is assigned to a small business for some emergency repair work.CompTIA 220-701: Practice Exam D. Boot to Last known Good Configuration. Any Time. Boot from LAN. and due to space constraints. Document the work done at the firm. The repairs go as planned. C. Boot from Emergency Boot Disk. Which of the following would be the BEST course of action for the technician to take? sts . Document the work done at the firm and leave the company owner a voicemail.

actualtests. Mini-PCI card B. Memory has to be installed in matching pairs. Keep the processor within acceptable temperature ranges. Keep thenorthbridge chip within acceptable temperature ranges.CompTIA 220-701: Practice Exam B. HDMI Answer: D Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 634 Which of the following is the purpose of a heatsink in a PC's CPU? A. PC card 8. Express card C. C. D. Any Time. Keep the hard drive within acceptable temperature ranges. B. in marked matching slots. Answer: B QUESTION NO: 636 In order to effectively use dual-channel functionality in modern DDR/DDR2/DDR3 memory. B. C. using chips equal to or larger than 1GB in size. which of the following is true? A. VGA D. Keep the power supply within acceptable temperature ranges.1 D.co m 195 .www. PC card 7. Memory has to be installed in same speed and size modules. The motherboard jumpers need to be properly configured. "Pass Any Exam.com Ac A.2 tua Which of the following is the FASTEST external expansion card standard that a customer could find for a laptop? lTe QUESTION NO: 635 sts Answer: B . DVI-I C." .

Reformat the hard drive. D. WiMAX B.actualtests. 56K dial-up sts Which of the following broadband connections provides the LEAST amount of latency? . Use Windows built-in Disk Management utility and format the disk. using at least five passes. Run a high powered magnet over the drive several times. UTP B. Coaxial C. B. Fractional T1 C. Satellite D. Fiber D. Any Time.com Ac tua lTe A.CompTIA 220-701: Practice Exam D.www. Memory has to be installed in marked matching slots. QUESTION NO: 638 Answer: B QUESTION NO: 639 A small business is looking to run new cabling for their upgraded network. Due to limited ability to conceal cabling within walls. C. Use a multi-pass third party formatting utility. STP Answer: D "Pass Any Exam." . Answer: A QUESTION NO: 637 Which of the following methods would be the BEST way to effectively destroy highly sensitive data from a hard disk? A. the company is being forced to run the lines along power wiring and overhead lighting.co m Answer: A 196 . Which of the following would be the MOST cost effective cable to choose? A.

Security Center B. WindowsVista Ultimate B. Windows XP Professional E. Two C.C QUESTION NO: 642 A.CompTIA 220-701: Practice Exam QUESTION NO: 640 Which of the following utilities would be the BEST place to check for installation problems? A.actualtests. WindowsVista Business D. Windows 2000 Pro C. One B. Fuser "Pass Any Exam. Windows Defender D.co m ." . Which of the following operating systems currently include this functionality? (Select TWO). Any Time.www. Five Answer: A QUESTION NO: 643 A laser printer uses which of the following consumables? A. A. Windows Vista Home Premium Answer: A. Device Manager C. Event Viewer Answer: D QUESTION NO: 641 A SOHO user wants to utilize computers with volume shadow copy to be able to recover accidentally deleted documents.com 197 Ac A wireless network broadcasted from a SOHO WIFI single band router can have a maximum of how many SSIDs associated with it? tua lTe sts . Four D.

www.5 D. 10Mb D. dir Answer: C Explanation: The two commands that you can use to edit the system registry in a Windows 2000 (or Windows XP/Vista) computer are regedit or regedt32 (no i ) .CompTIA 220-701: Practice Exam B. ping a 192. can run at which of the following modes? A.18. regedit D.com 198 Ac tua lTe sts .10.11 B.122. ping t 172. by design.1. Any Time. msconfig B.168.16. 100Mb B.co m . Liquid ink Answer: C QUESTION NO: 644 Network hubs. Half duplex Answer: D QUESTION NO: 645 Which of the following commands will return the hostname of a specific device? A.actualtests. Full duplex C.5 C. edit C.68." . Toner D.7 Answer: C QUESTION NO: 646 Which of the following commands is used to open an editor to adjust the Windows database? A. Ribbon C. ping f 189. "Pass Any Exam. ping v 10.0.

MSCONFIG C. the operating system will only recognize 1GB of RAM. C. PERFMON B. Which of the following is the MOST likely cause of the issue? A. Which of the following is the MOST likely "Pass Any Exam.co Which of the following utilities is used to perform a baseline on a hard drive? m . no errors are reported and the data cable is connected. The RAM has been inserted backwards in their slots. MSCONFIG was used to disable the computer services.www.ini file.ini file. The PC BIOS does not support the new RAM size. Any Time. MSCONFIG was used to execute the win.actualtests.com 199 Ac A technician is adding RAM to a PC. Answer: A QUESTION NO: 650 A printer that was printing fine previously is not printing. C. Answer: B QUESTION NO: 648 Answer: A QUESTION NO: 649 A. D. Upon power on.CompTIA 220-701: Practice Exam QUESTION NO: 647 A Windows XP computer does not load all of the services required when it is booted normally. MSCONFIG was used to enable the computer services. D. The physical printer online light is lit. The monitor is not plugged into the video card. B. MSCONFIG was used to execute the system. MSIEXEC . B. MSTSC D. Four 128MB DDR DIMM modules are removed and four 512MB DDR DIMM modules are inserted. The BIOS revision is the latest version." . Which of the following choices is MOST likely the cause? tua lTe sts A.

localhost 128. System Information D.1 C. Control Panel B.CompTIA 220-701: Practice Exam cause of this problem? A. The Use Printer Offline option is checked.1 D.actualtests.www. My Computer C.0. ping 127.0 B. ping 128. Computer Management B. The Use Printer Offline option is not checked. B.0. C. Answer: B QUESTION NO: 651 Which of the following GUI interfaces displays total RAM installed in a Windows XP computer? A. The Print Processor has been changed in Printer Properties. Performance Logs and alerts C. D.0.1.com Ac tua lTe sts .0.0." . ipconfig 127.co m 200 .0. System Properties Answer: D QUESTION NO: 652 Which of the following commands can be used to verify TCP/IP functionality? A. Component Services Answer: A "Pass Any Exam. The Printing Preferences has been changed in Printer Properties. Any Time. Device Manager D.1.1 Answer: D QUESTION NO: 653 In which of the following is the Event Viewer located? A.

Computer Management C. Component Services D.CompTIA 220-701: Practice Exam QUESTION NO: 654 In which of the following is the Services Snap-in located? A.www. Computer Management B. Startup Menu C. Computer Management B. My Computer B.actualtests. Performance Logs and Alerts D. System Tray "Pass Any Exam. Any Time.co m 201 . Performance Logs and Alerts D. Control Panel D. Performance Logs and Alerts B. Device Manager C. Component Services Answer: A QUESTION NO: 655 In which of the following locations is the Disk Management utility located in? A. Device Manager C. Device Manager Answer: B QUESTION NO: 657 Where would a technician place a shortcut in order for an application to run during logon? A." .com Ac tua lTe sts . Component Services Answer: A QUESTION NO: 656 In which of the following is the Disk Defragmenter utility located? A.

Task Manager D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 658 Which of the following utilities is started when msinfo32 is entered in the run line? A. System Properties C. System Information . msconfig Answer: B QUESTION NO: 661 Which of the following tools is located in the Control Panels Administrative Tools utility? A. Power Options "Pass Any Exam. msinfo32 D. Task Manager D. Any Time. System Configuration Answer: B QUESTION NO: 659 Answer: A QUESTION NO: 660 Which of the following commands opens a utility that will display component driver versions? A.www. System Information C.com Ac tua lTe sts A.actualtests.co Which of the following utilities is started in Windows XP when msconfig is entered in the run line? m 202 . cmd B. dxdiag C. System Configuration B. System Properties B." .

100 C.1 B. 122. 4. 192. Performance C. Power Options Answer: B QUESTION NO: 663 Which of the following tools is located in the Administrative Tools Utility? A. Simple File Sharing Answer: B QUESTION NO: 662 Which of the following tools can be found in the Administrative Tool Utility? A.168. Hardware Wizard D. Simple File Sharing B. 172.co m 203 .168.CompTIA 220-701: Practice Exam B. Power Options B. Event Viewer C.100. Hardware Wizard D. Computer Management Answer: D QUESTION NO: 664 Which of the following is a class C IP address? A." . Hardware Wizard D.com Ac tua lTe sts .actualtests.1 Answer: D QUESTION NO: 665 "Pass Any Exam.1.1.1.10. Simple File Sharing C.168.www.1 D. Any Time.

12 C. 28 Answer: C QUESTION NO: 667 Which of the following is the MINIMUM amount of characters allowed for WPA encryption key? A.co m 204 . 26 D.actualtests. 10 B.CompTIA 220-701: Practice Exam How many characters are used in a 64-bit WEP encryption key? A." .com Ac tua lTe sts . 10 C. 28 Answer: A QUESTION NO: 668 Which of the following is the MAXIMUM amount of characters used for a WPA2 encryption key? A. 16 C. 64 Answer: C "Pass Any Exam. 8 B. 28 Answer: A QUESTION NO: 666 How many characters are used in a 128-bit WEP encryption key? A. 10 B. 8 B. Any Time. 12 C. 63 D.www. 26 D. 26 D.

Fan B. Any Time.11g B. 802. and mouse. Allows multiple computers to communicate with each other in a network. CSU tua Which of the following devices converts digital to analog signals for communication between two different networks? lTe sts . and there are no error codes or beeps. keyboard.CompTIA 220-701: Practice Exam QUESTION NO: 669 Which of the following wireless protocols provides the MOST bandwidth for streaming video data? A. DSU C.actualtests. 802." . Connects multiple computers to one monitor. Which of the following components is the MOST likely at fault? A. Connects multiple users to one computer.co m . Modem D. D. C. Router B. Allows multiple users to have access to a central gateway.11b D. 802.com 205 Ac A. CPU "Pass Any Exam. B. Answer: C QUESTION NO: 671 Answer: C QUESTION NO: 672 A user reports that their laptop computer shuts off about twenty minutes after turning it on.11a Answer: B QUESTION NO: 670 Which of the following BEST describes what a KVM switch does? A. 802. The battery is full and the laptop is plugged in.www.11n C. and that it gets unusually hot.

actualtests.CompTIA 220-701: Practice Exam C.www. Battery D.co m 206 . RAM Answer: A QUESTION NO: 673 Which of the following safety tools prevents static electricity damage to internal computer components? A. Spam D.com Ac tua A. MSDS D. Unsolicited mail that is sent electronically C. Surge protector Answer: B QUESTION NO: 674 Which of the following BEST describes SPAM? Answer: B QUESTION NO: 675 Which of the following BEST describes a type of file that appears harmless but is there to cause malicious intent? A. ESD strap C. Code that waits for a specific response before activating B. Produces unsolicited advertisements via pop-up messages lTe sts . Trojan C. Logic bomb Answer: B "Pass Any Exam. Any Time. Cable ties B. Worm B." . Collects user and program information usually for malicious purposes D.

Adware D. C. Safely Remove Hardware Function. B. WindowsVista Business C.com 207 Ac tua lTe sts . Any Time. "Pass Any Exam." . Disable in the BIOS.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 676 Which of the following malware is MOST likely to result in identity theft? A. WindowsVista Ultimate Answer: D QUESTION NO: 679 How should a technician properly remove a USB hard drive while a computer is running? A. Virus B. VLAN Answer: C QUESTION NO: 678 If a client has a Windows XP tablet PC. VPN C. Windows Vista Home B. Worm C. Unplug from the USB port. which of the following operating systems can they upgrade to and still keep the tablet PC functionality? A. LAN D. WindowsVista Premium D. WAN B.www.co m . Spyware Answer: D QUESTION NO: 677 Which of the following BEST describes a network of computers inside a house that communicate with each other but not with computers outside of the house? A.

Establish a theory of probable causes of the incompatible driver D.CompTIA 220-701: Practice Exam D. Any Time. A record of the administrative passwords C.com Ac tua lTe A.www. An emergency repair disk (ERD) Answer: D QUESTION NO: 683 "Pass Any Exam. Which of the following is the FINAL step that should be performed? . actions and outcomes sts A user has replaced an incompatible driver with one that is compatible." . Document findings. Escalate the problem to the next higher tier support shop C. Start> Run> typecmd> goto Answer: B Answer: D QUESTION NO: 682 It is a best practice to create which of the following after a Windows 2000 Pro OS install? A. An established recovery point B. Start> Run> typecmd > ipconfig C.co QUESTION NO: 681 m 208 . Cycle the power to ensure that thent driver works B. Start> Run>typecmd > nslookup B.actualtests. Answer: B QUESTION NO: 680 Which of the following steps will find an IP address? A. Restart the OS. Start> Run>typecmd> dir D. A complete restore of the hard drive D.

Check to see if the NIC is functioning. Check thatWiFi is enabled. Shut down C.10.com Ac tua A technician wants to configure a Windows XP Pro laptop.168.255 Answer: D A. Suggest they move computer around.CompTIA 220-701: Practice Exam A customer wants to use their laptop at a local hotspot that they have successfully used before.255. B. Any Time.1. 192. WiFi Card "Pass Any Exam.1 D. Ask if they have a modem. 169. Suspend Answer: A QUESTION NO: 686 Which of the following laptop components allows connectivity with nearby devices using a PAN? A.255. NIC B.www.1 C. 127.0. Stand by B. It needs to write current work to memory and enter a low power state after fifteen minutes of no activity.co m 209 .254." . Hibernate D. 255.127 B. Which of the following should the technician do? A. Which of the following power saving modes should a technician choose? lTe QUESTION NO: 685 sts . Answer: C QUESTION NO: 684 Which of the following is a broadcast address? A. D. C.actualtests. they are not receiving any WiFi signals. The laptop also needs to be able to resume quickly from this mode.0. however.

"Pass Any Exam.com 210 Ac tua A. C. C. Bluetooth D. Question the customer to find if they used suspend instead of shutting down the computer when they left the office. C. inquiring when the next system upgrades can be started and offer discounts. The technician has not heard back from the client. B. but is now attempting to use the laptop's embedded keyboard." .actualtests. Right click on the print job and select resume. B. lTe sts A week ago a technician completed several upgrades for a business.co m Answer: B . Email the business owner and offer discounted services for the next system upgrades. Which of the following is the NEXT action to take? A.www. B. D. Broadband card Answer: C QUESTION NO: 687 How can a user continue a paused print job when using Windows XP? A. inquiring how the systems are running and offering any additional assistance. Have the customerrestart the computer to reset the keyboard for the customers profile. Contact the customer with a follow-up call. Any Time. QUESTION NO: 688 Answer: C QUESTION NO: 689 A company customer calls in because the keyboard on their newly issued laptop is not working right. Right click on the print job and select restart.CompTIA 220-701: Practice Exam C. The customer had the laptop working properly all day in a docking station setting. Right click on the print job and select cancel. Right click on the print job and select properties. Which of the following would be the BEST course of action to take? . Email an assistant at the business to see if they are satisfied with the services rendered. Question the customer to determine if they are using the embedded keyboard for the first time. D. Contact the customer with a follow-up call.

www. Where would be the proper place to configure this? A. /b D. /t sts Which of the following settings would a technician have to set in order to have a barcode reader perform a horizontal tab? .actualtests.INI file C. BIOS D. Bridge D. BOOT. /r B. Check the keyboard drivers in Device Manager and reload if out of date.com Ac tua lTe A. Hard Disk MBR Answer: C QUESTION NO: 693 "Pass Any Exam. PXE Boot Rom B. Any Time. Answer: C QUESTION NO: 690 Which of the following would be the BEST device to replace a hub? A. Router Answer: A Answer: D QUESTION NO: 692 A technician is trying to change the boot order on a laptop in order to install Windows Vista from a DVD." . /v C.co QUESTION NO: 691 m 211 .CompTIA 220-701: Practice Exam D. Modem C. Switch B.

RAID 0 B. Which of the following RAID arrays is the technician using? A. RAID 0 B. Optical Drive D. RAID 10 Answer: A QUESTION NO: 695 Answer: A QUESTION NO: 696 Which of the following RAID arrays does stripping with parity? A. RAID 1 C. RAID 1 C. RAID 10 "Pass Any Exam. RAID 10 tua Which of the following RAID arrays does only striped volumes? lTe sts . RAID 6 D.co m 212 . Any Time. RAID 5 C. RAID 1 B. RAID 5 D. CPU Fan C." . Which of the following is MOST likely failing? A.www. Hard Drive Answer: B QUESTION NO: 694 A technician has setup two disks in a RAID array of equal size.CompTIA 220-701: Practice Exam A user reports a constant whining noise coming from their computer while it is on. RAID 5 D.actualtests. Processor B.com Ac A.

actualtests. STP B. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. Fiber C." . Coaxial D. Fiber B. UTP . especially Ethernets "Pass Any Exam. RJ-45 B.co Which of the following cable types contains a foil shield inside the jacket? m 213 .CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 697 Which of the following cable types sends and receives data by the use of light? A. STP D.com Ac tua lTe sts A.www. CAT6 C. Any Time. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). RG-6 C. BNC Answer: A Explanation: With twisted pair cable you can use RJ-45 connector. UTP Answer: B QUESTION NO: 698 Answer: C QUESTION NO: 699 Which of the following connectors is commonly used on CAT6 cable? A. ST D.

Bluetooth "Pass Any Exam. 802." .11n C. Any Time.actualtests. 802.CompTIA 220-701: Practice Exam QUESTION NO: 700 Which of the following connectors is commonly used on CAT3 cable? A. Coaxial B. BNC C.co m 214 .www. Fiber B.com Ac tua lTe sts . DSL D. STP Answer: A QUESTION NO: 702 Which of the following Internet access types has the GREATEST amount of latency? A. RG-6 Answer: A QUESTION NO: 701 Which of the following cable types have a single copper wire used for sending and receiving data? A. UTP C. Satellite C.11g D. Cable Answer: B QUESTION NO: 703 Which of the following wireless types uses 5GHz frequency and can transmit data up to 54Mb? A.11a B. ST D. Fiber D. RJ-11 B. 802.

Fiber D. Spyware B. Any Time.com Ac tua lTe A. Cable C. Spam C.www.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 704 Which of the following transmission mediums has the GREATEST speed? A. Satellite Answer: C QUESTION NO: 705 Answer: B QUESTION NO: 706 Which of the following malware types captures personal information? A. Spyware Answer: D QUESTION NO: 707 Which of the following malware types displays pop-up advertisements on a PC wanting a user to purchase something? "Pass Any Exam. Botnet C." . Adware sts . Spam D.co Which of the following computer infections allows several computers to launch attacks against a network? m 215 . DSL B. Adware D.actualtests. Botnet B.

Uninterruptible power supply C." . Floppy C. Any Time.CompTIA 220-701: Practice Exam A. Botnet Answer: C Which of the following devices would BEST protect the clients equipment from power outages? A.www. Adware C.com Ac tua lTe sts QUESTION NO: 709 . Worm D. Power strip B. Spyware C. Network Answer: A "Pass Any Exam. CD B. without actually installing it on the workstation? A. Adware Answer: D QUESTION NO: 708 Which of the following malware types sends out email from a clients address book? A.co m 216 . Botnet D. Internal hard drive D.actualtests. Surge protector D. Grounded outlet Answer: B QUESTION NO: 710 Which of the following boot devices can a Live version of the OS be installed and tested on. Spam B. Spyware B.

B. "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 711 Which of the following protocols uses port 110 by default? A.ROM drive C. SCSI hard drive Answer: C QUESTION NO: 713 Which of the following motherboards would be installed in a small form factor case? A.actualtests. ATX B. Micro ATX C. HTTPS C. 400Mbps. USB thumb drive D. C.com Ac tua lTe sts . IDE hard drive B. 480Mbps. 12Mbps. POP Answer: D QUESTION NO: 712 Which of the following is a type of solid state drive? A.www. AT D. Any Time.co m 217 . 800Mbps." . D. NLX Answer: B QUESTION NO: 714 IEEE1394b is capable of transfer rates of up to: A. SMTP D. DVD. FTP B.

Lower latency C. Fire resistant B. 110/120 Volts AC or 220/240 Volts AC B.actualtests.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 715 The voltage selector on the back of some power supplies allows a technician to select between which of the following? A. 110/120 Volts DC or 220/240 Volts DC Answer: A QUESTION NO: 716 Which of the following is an advantage of using Plenum CAT5 cable when installing a network? A. 20 or fewer D. Which of the following could be the problem? "Pass Any Exam. the customer reports the NIC link lights for that computer are not on. 6/12 Volts DC or 12/24 Volts DC D. Increases length of cable D. Can be used with VoIP Answer: A QUESTION NO: 717 A Windows XP workgroup computer can have up to how many concurrent connections? A. Any Time.com 218 Ac tua lTe sts . In addition. 10 or fewer B. 15 or fewer C." . AC or DC Voltage C. 25 or fewer Answer: A QUESTION NO: 718 A customer with a SOHO network reports one computer on the network does not have Internet access.www.co m .

Safe Mode D. Which of the following boot options will accomplish this? A. Firewall is not working.actualtests. B. B. D. Any Time. Internet site is down. you should update the device driver.CompTIA 220-701: Practice Exam A. Network server is not working." . Boot Mode B. . the technician notices a yellow exclamation mark in Device Manager. Answer: D QUESTION NO: 720 A technician needs to boot a computer with only the basic devices and drivers. Which of the following is the NEXT step? A. C. Debug Mode Answer: C QUESTION NO: 721 After a computer starts it displays an error message NTLDR is missing. Enable Boot Logging C. Switch is not working. Remove and replace the network card. Update the device driver.co m 219 . Answer: D QUESTION NO: 719 After installing a network card. Re-install the OS.com Ac tua lTe sts Explanation: To troubleshoot this problem. NTOSKRNL "Pass Any Exam. Where can the technician locate the NTLDR files? A.www. D. Updating the device driver may help when an installed device isn't working properly. C. Join the computer to the workgroup.

C. BOOT.INI D. C. Answer: A "Pass Any Exam. CONFIG.www.co m 220 . Remove the battery. OS installation disk C. lTe A technician is troubleshooting a laptop. After pushing the power button on the laptop the technician can hear the hard drive is spinning and the operating system start.CompTIA 220-701: Practice Exam B. When the laptop is plugged into an outlet it starts.SYS D.com Ac tua A. which of the following is the FIRST process that runs? A. Replace the battery.actualtests. Which of the following is the BEST solution? A. B." . D. D. Any Time. Upgrade the video card. IO. POST Answer: D QUESTION NO: 723 Answer: B QUESTION NO: 724 A customer reports that a laptop does not start when the power button is pressed. Which of the following is the NEXT step to troubleshoot the issue? sts .COM Answer: B QUESTION NO: 722 When a computer is turned on. B. NTDETECT. Replace the LCD. Connect the laptop to a monitor.SYS B. NTLDR C. Replace the power button. Change power outlets. but there is no video. Upgrade the memory.

B. The system is overheating. C. Check the manufacturer's recommended settings.com 221 Ac tua lTe A.CompTIA 220-701: Practice Exam QUESTION NO: 725 A client reports that their laptop will not power off when the power button is pushed. sts . B. The RAM is not seated properly. The OS is not installed. C. The AC/DC adaptor D. Any Time.actualtests. The technician powers on the laptop and the drive is not detected. Which of the following could be the issue? A. D." . Check if the drive is properly plugged in. Additional memory needs to be installed. The MBR B. Which of the following should the technician do NEXT? m . Answer: B QUESTION NO: 728 Which of the following are examples of common techniques used in social engineering? (Select TWO). Check to see if a disk is present in the drive. D. The battery Answer: B QUESTION NO: 726 Answer: D QUESTION NO: 727 A customer reports that a laptop starts running for a few minutes before freezing or shutting down. "Pass Any Exam. Check the USB settings for the drive. The power-management console C. Which of the following is the MOST likely issue? A.co A technician installs a new CD.www.ROM/DVD player into a laptop.

to perform a technical risk assessment of employees within the company. System RAM B. Requesting public information B. Flattery Answer: C. System ROM Answer: B QUESTION NO: 731 Full duplex supports transmission of: A. communications in both directions one at a time.com Ac tua lTe sts . Hard Drive D. C. CMOS ROM C. C. D. D. Assuming a position of authority D. Any Time. Answer: D "Pass Any Exam. communications in both directions simultaneously.co m 222 . B." .CompTIA 220-701: Practice Exam A.www. B. Asking passive aggressive questions E.E QUESTION NO: 729 Social engineering is used to: A. printing on both sides of paper one at a time. Answer: A QUESTION NO: 730 Where is the power on password stored? A. Insulting the subject to motivate a response C. printing on both sides of paper simultaneously. to test sociological boundaries with in the company. acquire unauthorized information to achieve a goal.actualtests. engage in harmless communication.

It retrieves email from the mail server. D. A tool that allows a workstation to tell the network that the workstation is present. A tool that allows a user to connect to other computers. Port 23 C. It blocks popup ads. Port 110 Answer: B QUESTION NO: 734 Which of the following is the POP3 port used for? Answer: D QUESTION NO: 735 Which of the following ports is used by POP3.CompTIA 220-701: Practice Exam QUESTION NO: 732 Which of the following is the definition of telnet? A. It holds a log of the last three passwords used.actualtests. Any Time. Port 25 D. Port 21 B. by default? A. It pings a workstation from a remote server. Port 21 B. C. B. B. Port 110 "Pass Any Exam.www. A tool that allows a user to use the workstation as a telephone through the network. A tool that tells a user of the workstation that they have exceeded their memory quota. tua lTe sts .com Ac A. Answer: A QUESTION NO: 733 Which of the following ports is used for telnet." . D. Port 25 D.co m 223 . by default? A. Port 23 C. C.

www. Network D.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 736 A workstation has been experiencing intermittent system problems. A method of recovering lost data from a hard disk." . A. sts .actualtests. overheating. A recognized method of disposing hard drives that contain sensitive data. B. and the hard drive stops working. C. System RAM Answer: B. RAM module is faulty C.C QUESTION NO: 739 "Pass Any Exam.co m 224 .com Ac QUESTION NO: 738 tua Answer: A lTe A. Power supply D. electric shock felt on computer case. The user described the problems as: occasional rebooting. Printer E. Processor is going bad B. Wireless router B. USB C. UPS not working properly Answer: C QUESTION NO: 737 Drive thrashing is described as which of the following? Which of the following can be used as a boot device upon startup? (Select TWO). Any Time. Which of the following is the cause? A. D. Any damage to a hard drive caused by an intention or unintentional jolt or movement. Excessive movement between system memory and virtual memory.

CompTIA 220-701: Practice Exam Which of the following allows a technician to boot from a special device upon startup? A. F9. ipconfig C. B. Ctrl + Alt + B D.actualtests. Shift + B C. Start> Run> Accessories> Command Prompt C. Function keys (e. Ask the user to call another technician for more in-depth assistance.g. A. Start> Run>cmd B. ping Answer: D QUESTION NO: 742 Which of the following is a way to get to a command prompt in a Windows XP machine? (Select TWO). nslookup D. F12) B. netstat B.co m 225 . Start>Programs>Accessories>Communications> Command Prompt D. Any Time.com Ac tua lTe QUESTION NO: 741 sts Answer: B . Ask another technician to take over support for this user." . Windows Key + B Answer: A QUESTION NO: 740 A user is calling excessively with computer issues. Which of the following utilities could be used to check if there is a remote device on the network? A. Which of the following should the technician do? A. D. Start> Programs> Accessories> Command Prompt "Pass Any Exam. C. Help the user with every issue that they call about and put all other work orders on hold.www. Explain to the user they need to fill out a work order for the computer issues.

A past technician's documentation D. Which of the following is the FIRST step that the technician should do? A. Chipset Answer: C QUESTION NO: 745 A technician is about to use a cleaning solvent.D QUESTION NO: 743 A user is trying to print to a network printer. PS/2 B. it does not print. The cleaning label B. Start> Control Panel> Run>cmd Answer: A.co m 226 . Answer: A QUESTION NO: 744 Which of the following components is used to connect expansion boards to the motherboard? A.com Ac tua lTe sts . D. MSDS Answer: D "Pass Any Exam. Reboot the workstation and have the user log in again." . Riser card D.CompTIA 220-701: Practice Exam E. The manufacturer's documentation C. every time the user sends a print job to the printer. however. and all other users are able to print to the printer. C. NIC C.actualtests. Confirm the printer name where the user is trying to print.www. There are multiple printers in the office. Which of the following places should the technician look to find the proper handling procedures? A. Restart the print spooler service. B. Any Time. Replace the paper in the printer.

WAN. Put the toner into a sealed bag and then throw into the garbage.co m When applying the security settings to a network. Answer: D QUESTION NO: 747 The foil shielding on a STP cable is there to: A." .com 227 Ac tua QUESTION NO: 748 lTe Answer: B sts A. B. LAN B. Three C. domain. Dispose in an incinerator. Any Time. "Pass Any Exam. C. C. Answer: D QUESTION NO: 749 A network that has no server controlling the computers is known as a: A.CompTIA 220-701: Practice Exam QUESTION NO: 746 After changing the toner cartridge on a printer. B. D. Seven D. which of the following is the BEST way to dispose of the old cartridge? A. which of the following is the MINIMUM number of failed login attempts before a user is locked out? . Nine . assist with data transmission.actualtests.www. C. One B. provide protection from heat. Return to the manufacturer for recycling. D. prevent damage from weather. prevent outside interference. Store in an air-tight container.

which of the following would be the FIRST step to evaluate this issue? A. D. Check to see if the network cables were terminated properly.co m Answer: B 228 . Replacing it with a power supply made specifically for that unit. C.actualtests.Rom is compatible hardware. Making sure that replacing the power supply is not cost prohibitive.Rom is not reading a disc. D. B. D." . Make sure that the disc is a CD and not a DVD. sts When a component has a proprietary power supply what is the main limitation? .CompTIA 220-701: Practice Exam D. Any Time. Check to see if the BIOS register the drive. Check to see if theCD. Answer: C QUESTION NO: 753 "Pass Any Exam. Making sure the power supply will fit into the casing. QUESTION NO: 751 Answer: B QUESTION NO: 752 A user calls with a concern about network performance.com Ac tua lTe A. B. Ensure that the CD drive is installed. B. C. C. one power supply is as good as another. Answer: D QUESTION NO: 750 A user reports that their CD. Make sure that the network cable is not touching any other cables. What should be the BEST first step to resolve this issue? A. Ensure that shielded cable was used for the network. workgroup. There are no limitations. Make sure the network cable is seated properly in the users computer.www.

Which of the following would be the BEST questions to ask the customer? (Select TWO). Is it a LCD or CRT monitor? E. Was the electric bill paid? D. lTe sts . The customer has tried the power buttons on the computer and monitor multiple times and still the computer and monitor will not turn on. Answer: C QUESTION NO: 755 A. smart cards. Any Time.CompTIA 220-701: Practice Exam Certificate based security for a network would involve the use of: A. An emergency recovery disk (ERD). Is another piece ofequipment. What would be the questions to ask this customer? (Select THREE). powering up? B.com 229 Ac tua A remote customer calls and says their computer and monitor will not turn on. C. that is plugged into the same power strip/surge protector. retinal scans.B QUESTION NO: 756 A remote Customer calls with a dead computer. D.actualtests." . Other equipment plugged into the same power strip/surge protector also will not turn on. A record of the ADMIN passwords. "Pass Any Exam. Answer: B QUESTION NO: 754 Which of the following is a best practice to create during an OS installation? A. What is the manufacturer of the power strip/surge protector? Answer: A. A complete back up of the hard drive. D. Did the computer and monitor work before? C. B. The customer says the tower computer will not turn on and the monitor will not turn on either. complex user names.co m . background checks for users. An established recovery point.www. B. C.

Wake on LAN "Pass Any Exam.co m . Can you or someone else check the circuit breaker for that receptacle? D. What is the manufacturer of the other equipment plugged into the power strip/surge protector? F. What kind of equipment is plugged into the power strip/surge protector? Answer: B. What is the manufacturer of the power strip/surge protector? E.C." . Make a list of all programs that will need to be reinstalled in event of a system failure B.com 230 Ac A. Hibernate C. Wake on LAN tua Which of the following power management settings will require the power button to be pressed to bring a computer back to a usable state by default? lTe sts Answer: D . Standby B. Nothing. How big is your electric bill? B.www. Has any electrical work been done recently? G. Nothing should be affected C. Is another piece of equipment plugged into the same power receptacle and is it working? C.actualtests. Create restore point D.CompTIA 220-701: Practice Exam A. proceed with solution. Always on B. Standby D.F QUESTION NO: 757 Which of the following should be recommended prior to any solution that you will implement? A. Perform backup of all data QUESTION NO: 758 Answer: B QUESTION NO: 759 Which of the following power management settings will allow any key press or mouse movement to bring a computer back to a usable state by default? A. Any Time. Always on C.

Explain that what is being done is extremely complicated and requires concentration.actualtests. Send them off on a small task to get a moment to concentrate and finish the job Answer: D QUESTION NO: 762 A CRT has stopped working. Continue answering thequestions. Say nothing. CRTs are being replaced by LCDs Answer: B "Pass Any Exam. Which of the following should the technician do? A. Hibernate Answer: A QUESTION NO: 760 While working on a computer at a customers home. Tell the customer that both are excellent choices B. relax and try to be as calm as possible while working through the distraction C. What is the BEST response to this question? sts QUESTION NO: 761 . Ask to be excused to use the phone to take a small break outside to get some air B. end the conversation C. Which of the following is the BEST solution? A. Throw it in the trash. Explain the pros and cons of each system lTe A customer has asked if Windows XP is better than Windows Vista.co Answer: B m 231 . It is getting to the point that is becoming a distraction. Dispose through proper channels or send it to be repaired C. the customer continually asks questions about every step being performed. Any Time.com Ac tua A. Check that the tube and capacitors are intact D. Give them a list of blog sites and documentation that discuss the twoOSs D. D." . Put on an ESD strap and inspect the internal components B.www.CompTIA 220-701: Practice Exam D.

" . 90 to 180 days B. Any Time. Install a generator in the office C.actualtests. Raise the priority of the users jobs to the highest level.CompTIA 220-701: Practice Exam QUESTION NO: 763 On average how often passwords should be changed? A. C. Between 4 and 6 characters Answer: B QUESTION NO: 765 Answer: A QUESTION NO: 766 Which of the following can be done to ensure that the workstations are not damaged and do not lose power during momentary power spikes or blackouts? A. Which of the following is the BEST option to alleviate this issue? lTe sts .www. B. Have the user work after hours to finish their print jobs. 30 to 60 days Answer: A QUESTION NO: 764 On average how long should your password be at minimum? A. Annually D. Give the user permissions to cancel other users print jobs. Between 6 and 8 characters C. Install a UPS in the office "Pass Any Exam. tua A users high priority print jobs are constantly being held up by larger jobs of lesser importance. Replace all CMOS batteries in the office B. Between 10 and 12 characters B. Between 8 and 10 characters D. 60 to 90 days C. Give the user a dedicated printer. D.com 232 Ac A.co m .

Restoring all files from a storage device Answer: A QUESTION NO: 769 A customer wants to use their laptop at a local hotspot that they have successfully used before. and shuts down the computer B. Loading a full backup onto your workstation D.www.com 233 Ac tua lTe sts ." . however they are not receiving any Wi-Fi signals. What is an option to ensure that all work is not lost and damage does not occur to the system? A.CompTIA 220-701: Practice Exam D. Use software that in case of an outage saves your work. Any Time.actualtests. Retrieve the work from a hot site for the office C. closes programs. Which of the following should you try FIRST? A. Suggest the computer be moved around. Shut down the computer before you leave and have them perform the calculation during their down time Answer: A QUESTION NO: 768 You have changed something on your workstation that is affecting the stability of your OS. Preparing system for Automated System Recovery (ASR) C. but the computers gives an error that the computer has not been shutdown properly. Which of the following is the action that is being performed? A.co m . Install power strips in the office Answer: C QUESTION NO: 767 There are computers that are left on overnight to complete certain calculations and tasks. There are UPSs connected to the equipment but they only last about 30 minutes. Have an employee work nights to perform the shut down when the power supplies battery is about empty D. Recently the building has been experiencing lengthy power outages and when the employees return the next morning they find that not only all work has been lost. You decide to go to a prior restore point. "Pass Any Exam. Rolling back to an earlier configuration B.

Check that the Wi-Fi adapter is enabled. Answer: D QUESTION NO: 771 Answer: B QUESTION NO: 772 A user reports that their DVD. Change the power settings in Power Management. B." .ROM is not reading a disc. Check to see if the CD. Password lTe Which of the following is the authentication technology used by a fingerprint reader? sts .ROM has compatible hardware. Software firewall B. Ensure that the device is working in Device Manager. B. D. Answer: C QUESTION NO: 770 A customer is giving a business presentation and has attached a laptop to a portable projector. D. Any Time. Ask if they have a modem. C. Ask for model number. Which of the following would MOST likely solve the issue? A. C. Biometrics C. each time the customer closes the laptop the computer goes into standby. C. Move the projector further away from the laptop.actualtests. Which of the following is the FIRST step to take to resolve this issue? A. Check to see if the BIOS registered the drive. Smart card D. Change the computer from a laptop to a desktop. D.www.com Ac tua A.CompTIA 220-701: Practice Exam B. Answer: C "Pass Any Exam. Change the power settings on the projector. Make sure that the disc is a DVD and not a CD.co m 234 . However.

Answer: D QUESTION NO: 774 A remote customer states their monitor has no display. tell the user to call back when they have calmed down.C QUESTION NO: 775 A remote customer reports the mouse cursor is moving erratically on the screen or not at all.actualtests. Any Time. B. If the mouse has roller ball underneath could they examine it? B. D. Check to see if the monitor and system hardware are compatible. Press CTRL-ALT-DEL and check Task Manager for programs running in the background. Move the mouse and/or press the space bar to check if the computer is in sleep mode. Which of the following questions should a technician ask this customer? (Select TWO).co m 235 .CompTIA 220-701: Practice Exam QUESTION NO: 773 When dealing with a difficult user it is BEST to: A. What is the manufacturer of the computer? D. be stern with the user. repeat back the issue to the user to ensure understanding." . What is the manufacturer of the mouse? Answer: A. E. What type of mouse is it? E.www. Answer: A.com Ac tua lTe sts . make the user promises to keep them quiet. Check for other equipment plugged into the same power strip/surge protector. C.D QUESTION NO: 776 "Pass Any Exam. Check the video cable to make sure it is still connected. What mouse driver are they using? C. B. A. D. C. Which of the following steps should be performed to check the monitor? (Select TWO). A.

C. Upgrade all drivers.actualtests. Answer: C QUESTION NO: 777 A customer states that the computer is taking a long time to boot and the hard drive light is staying on constantly. Which of the following should be done FIRST prior to the installation? A. Create a restore point. Which of the following should a technician check to resolve the issues? A. Any Time.com Ac tua lTe QUESTION NO: 778 sts Answer: D . Which of the following MOST likely uses a parallel port? A. B. D. The manufacturer of the computer and hard drive. Which of the following should be checked? A. B. Update the anti-virus software. B. Connecting a loop-back plug B. Connecting to a parallel tape backup device D. CPUheatsink seated properly. Perform backup of all data.co m 236 . C. D. Connecting to a parallel modem Answer: B QUESTION NO: 779 A technician is getting ready to perform a repair installation of Windows. Hard drive location in the computer. C.CompTIA 220-701: Practice Exam There is excessive heat near the back of a computer. "Pass Any Exam. The hard drive location in the computer." . Failed fan in the power supply. Remove unneeded external components. The amount of RAM installed. The manufacturer of the RAM installed in the computer.www. D. Printing to an older printer C.

www. D. Standby B." . Establish a theory of probable causes of the incompatible driver. B. Escalate the problem to the next tier support. Which of the following is the LAST step that should be performed? A. Hibernate D. Wake on LAN Answer: A QUESTION NO: 783 "Pass Any Exam. Standby D. Cycle the power to ensure that thent driver works. actions and outcomes. Always on C. Always on C. Any Time.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 780 A technician has replaced an incompatible driver with one that is compatible. Hibernate Answer: D Which of the following power management settings will allow a user to press any key or mouse movement to bring the computer back to a usable state by default? A.actualtests.co m 237 . Document findings.com Ac QUESTION NO: 782 tua lTe sts . Answer: C QUESTION NO: 781 Which of the following power management settings allows volatile data to be written to a hard drive before powering off? A. C. Wake on LAN B.

Check that the tube and capacitors are intact. D. Move some of the devices to other outlets and replace the power strips with surge protectors. D. two printers. Any Time. It is getting to the point that is becoming a distraction. Answer: D QUESTION NO: 785 A. Answer: D QUESTION NO: 784 A CRT has stopped working. Zero B.CompTIA 220-701: Practice Exam While a technician is working on a computer at a customers home. Move the printers to their own UPS to cut down on the amount of devices going to the outlet.com Ac tua Which of the following is the MINIMUM amount of characters Windows XP will allow in a password? lTe sts . Put on an ESD strap and inspect the internal components. C. Six C. B. relax and try to be as calm as possible while working. Eight D. the customer is asking questions wanting to know every step being performed and why. Which of the following should be done to ensure safety? A.co m 238 . Throw it in the trash. Explain that what is being done is extremely complicated and requires concentration.actualtests. Continue answering the questions. two monitors. Ask to be excused to use the phone to take a small break outside to get some air. B. B. Twelve Answer: A QUESTION NO: 786 Two workstations. Which of the following should the technician do? A. and a mini refrigerator are plugged into one power strip in a single outlet. C. Dispose through proper channels or send it to be repaired." .www. Which of the following is the BEST solution? A. CRTs are being replaced by LCDs. "Pass Any Exam. Send them off on a small task to get a moment to concentrate and finish the job.

There are UPSs connected to the equipment but they only last about thirty minutes. Prepare system for automated system recovery (ASR). Install a generator in the office. tua lTe Computers are left on overnight to complete certain calculations and tasks. Install a UPS in the office. Have an employee work nights to perform the shut down. D. D.com 239 Ac A. Replace the power strips with surge protectors with longer cords. Replace the power strips with UPSs and eliminate the extension cords. Load a full backup onto the workstation. Replace the CMOS batteries to all affected equipment. Answer: B Answer: B QUESTION NO: 789 A user has changed something on their workstation that is affecting the operability of the OS." . Setup a hot site for the office so all data will be backed up. C. Which of the following will BEST ensure that no damage occurs to the system in the event of an extended power outage? sts QUESTION NO: 788 . Roll back to a previous restore point. Which of the following actions should the technician perform FIRST? A. C. Answer: B QUESTION NO: 787 In an office there is a concern that the power occasionally spikes and blacks out for a second or two during the day. B. Have employees shut down their computers before they leave and perform the calculation during their down time. D.actualtests. Install software that saves work.CompTIA 220-701: Practice Exam C. B. and properly shuts down the computer. Which of the following can be done to ensure that the workstations are not damaged and do not lose power? A. "Pass Any Exam.co m . Any Time.www. D. C. closes programs. Restore all files from a storage device. B. Install power strips in the office.

C. B. D.www. Use the function + f8 key to toggle between screens. Which of the following would the technician recommend for the client? A. Reboot the laptop to toggle image between screens. D. Set the SSID code on the laptop. Install a wireless modem. Each time the customer closes the laptop the computer goes into standby. Install an access point. C. Answer: C "Pass Any Exam. Change the power settings in power management. Use the function + f10 key to toggle between screens. Enable DHCP on the laptop.co m 240 . D. sts A customer reports that after connecting a laptop to a projector they can see their presentation on the laptop but not on the projector screen. The client would like to access the network from outside the home and on the top floor. Which of the following should the technician do to solve this issue? A. C. B. Which of the following should the customer perform? ." . Any Time. Answer: C QUESTION NO: 791 Answer: A QUESTION NO: 792 A client reports that after setting up a home WLAN they can only access the network from the first floor. Change the power settings on the projector.com Ac tua lTe A. Change the computer from a laptop to a desktop.actualtests.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 790 A customer has attached a laptop to a portable projector. Press the function key and then configure the projector settings. Use alt + tab to toggle between screens. B.

Use hyper-threading. Install a liquid cooling system.com Ac tua Explanation: A. Answer: C. AGP slot C. Answer: B QUESTION NO: 796 "Pass Any Exam. B. The LCD inverter board is going bad. The screen is set to automatically dim to optimize battery power when power is disconnected." . D.www. Which of the following is the BEST recommendation to make? A. The LCD backlight is failing. Install multiple fans.actualtests. Any Time.co m 241 . B. D. C. This might be an indication that the battery is failing and can no longer hold a charge. C.CompTIA 220-701: Practice Exam QUESTION NO: 793 Which of the following is the BEST method for cooling a motherboards northbridge chip? A. Prevents the monitor from overheating lTe sts .D QUESTION NO: 795 A customer calls and wants to know how to cool a game server. Compressed air Answer: A QUESTION NO: 794 Which of the following is the purpose of heatsinks? A. Cools the power supply C. Install more memory in the system. Prevents motherboards temperature from getting to low B. Dissipates heat from the chips D. Heatsink B. CPU slot D.

Ergonomics B.16 12. To protect the CPU from direct contact with theheatsink.10 "Pass Any Exam." . Smart key C. This might be an indication that the battery is failing and can no longer hold a charge.co m 242 . C.com Ac tua lTe sts . The LCD inverter board is going bad. The LCD backlight is failing. The screen is set to automatically dim to optimize battery power when power is disconnected. B.254. Answer: C QUESTION NO: 799 Which of the following IP addresses is an example of an APIPA address? A. Answer: D QUESTION NO: 798 Which of the following is the purpose of thermal compound? A. Which of the following should a technician tell the user? A.0. When the user connects the AC power. D. Software firewall Answer: C QUESTION NO: 797 A user reports that when they disconnect the AC adapter from their laptop. 192. B.16 B.www. Any Time. To provide thermal transfer from the CPU to theheatsink.1. To provide insulation around the processor. D.168. Biometrics D. the LCD returns to normal brightness. C. To prevent memory vibration caused by theheatsink fan. the LCD screen gets dimmer. 172. 169. Which of the following authentication technologies can be used? A.actualtests.CompTIA 220-701: Practice Exam A user requests that a technician install a fingerprint reader on the users laptop.1 C.

1 B. 201. 129.actualtests.10. 192.16.1.168.1 Answer: D QUESTION NO: 803 Which of the following IP addresses is a private address? "Pass Any Exam.com Ac tua lTe sts .18.co QUESTION NO: 801 m 243 .1 C.254.25.www.1 Answer: A QUESTION NO: 800 Which of the following IP addresses is a class A address? A. 201.254.1 B. 92.1. 92.29.10 C.253. 129.10 C.25.CompTIA 220-701: Practice Exam D. 192. 92.168.254. Any Time.10 Answer: D QUESTION NO: 802 Which of the following IP address is a class C address? A.16.128 D. 192. 192.168. 169.18.18.1. 129.128 Answer: D Which of the following IP addresses is a class B address? A.128 B.29.254.9 D.16." .9 D.253.25.168.1.

1 C.255.10. 92.10 B. June171988 C.10 C. 192.1. 169.10 Answer: C QUESTION NO: 805 Answer: C QUESTION NO: 806 Which of the following is the MOST secure password? A. s1A@r4A&! B.1 D.255 lTe Which of the following IP addresses is a loopback address? sts .0.0.25.255.10. comptia1 Answer: A "Pass Any Exam.254. 201. 192. 129.18.254." . 127.16. 255.www.10 D.168.253. 9ca5rl D.10 Answer: B QUESTION NO: 804 Which of the following IP addresses would a technician see if a computer is connected to a network device but is not receiving an IP address from the DHCP server? A.29.9 D.168.254. Any Time.10.0.co m 244 .actualtests. 172.0.1 C.168.168.16. 169. 192. 192.10.10 B.com Ac tua A.128 B.CompTIA 220-701: Practice Exam A.

Answer: A QUESTION NO: 810 Which of the following types of media is solid state? A. by default? A. Keyfob D. Keylogger C.actualtests. B. BIOS password B. D.co m 245 .CompTIA 220-701: Practice Exam QUESTION NO: 807 Which of the following wireless encryption methods is the MOST secure. SSID C.com Ac tua lTe sts . Document the problem. Flash C. Take the computer apart piece by piece until the problem is identified. WPA D. DVD D. C. WEP B. MAC filtering Answer: C QUESTION NO: 808 Which of the following security methods prevents loading the OS without the correct credentials? A. Any Time.www. Resolve the problem. Recreate the problem. Blu-Ray B. CD "Pass Any Exam." . Username and password Answer: A QUESTION NO: 809 Which of the following is the FIRST step in troubleshooting a problem? A.

Graphics C. Flash B. IEEE 1394 D. NIC B. Any Time. PCMCIA Answer: C QUESTION NO: 814 Which of the following wireless communication types works at short distances and operates by line of sight? "Pass Any Exam. Capture D. DVD C. Modem C." .actualtests.www.co Which of the following interface card types allows Internet access through a dial-up connection? m 246 .com Ac Which of the following adapter cards allows the video on a camera to be transferred to a PC for editing? tua lTe sts A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 811 Which of the following optical media types has the GREATEST amount of capacity? A. PCIe B. Blu-Ray Answer: D QUESTION NO: 812 Answer: B QUESTION NO: 813 A. Parallel . HDD D.

802. Keyboard C.www.com Ac tua lTe sts QUESTION NO: 816 . Cellular Answer: C QUESTION NO: 815 Which of the following input devices requires calibration before use? A. Windows XP Answer: A QUESTION NO: 817 Which of the following is the FIRST operating system to have Windows Compatibility Mode installed by default? A.CompTIA 220-701: Practice Exam A. Touch pad Answer: C Which of the following operating systems have Flip 3D installed by default? A. WindowsVista Ultimate C. KVM B. Windows XP Answer: D "Pass Any Exam. Bluetooth C." . Touch screen D.actualtests. WindowsVista Basic B. Windows 2000 D. Infrared D. WindowsVista Premium B.co m 247 . Any Time.11a B. Windows Media Center C. Windows 2000 D.

Any Time. Files can be larger than 256MB B. A. Control Panel> Performance> Settings> System> Virtual Memory Answer: B QUESTION NO: 821 Where is the MOST common place for Wake on LAN (WOL) to be enabled/disabled? A. Network Neighborhood> Ethernet controller B. Legacy support for older systems .D QUESTION NO: 819 Which of the following steps would allow a technician to change the virtual memory in Windows XP Pro? A.co m Which of the following is a reason why a technician would install a new Windows XP Pro installation with a FAT32 file structure? . User access and permissions options E.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 818 Which of the following are advantages to NTFS? (Select TWO). File encryption options C. My Computer> System> Performance> Settings> Virtual Memory B. Support for file encryption D. Add and Remove Programs "Pass Any Exam. Ability to share the file and folders Answer: B." . Control Panel> System> Advanced> Performance> Settings> Advanced> Virtual Memory C. Macintosh PC read/write access D. To allow RAID support C.www. Control Panel> System> Advanced> Performance> Settings> Advanced> DEP D. To support dynamic disks B.com 248 Ac tua QUESTION NO: 820 lTe Answer: D sts A.

msconfig Answer: B Which of the following is a best practice when informing users on how to remember a password? A. Control Panel> Power Options D. sfc B." . WEP64 B.actualtests. WEP128 C.co m 249 . A notepad document on the desktop of the operating system Answer: B QUESTION NO: 824 Which of the following is the STRONGEST wireless encryption standard? A.www. System BIOS Answer: D QUESTION NO: 822 A technician needs to verify that all installed devices are using digitally signed drivers from the correct manufacturer. In a Windows Vista workstation. Hide a password document in the workstation D. WPA Answer: C "Pass Any Exam. sigverif C. which of the following commands would the technician use? A. Contain on a sticky note on the back of the monitor B. Never write down the passwords C.com Ac tua lTe sts QUESTION NO: 823 . WPA2 D.CompTIA 220-701: Practice Exam C. ipconfig D. Any Time.

These types of services are known as: A. Answer: C QUESTION NO: 827 A print job fails to leave the queue. They ask the employee for their username and password. Refuse the callers request and inform the police.com 250 Ac tua lTe sts . dependency services. Windows Spool Service C. B. the print spooler requires other services to be running first. They state they need to upgrade the antivirus protection on the workstation.CompTIA 220-701: Practice Exam QUESTION NO: 825 An employee receives a phone call from a help desk. Give the caller the username and password.co m . D. Answer: A QUESTION NO: 826 In order for the print spooler service to start or run correctly.www. Give the caller the information and inform an IT manager. registry level services." . Print Spooler D. perfmon. D. Printer Driver B. C. B.actualtests. Which of the following services may need to be restarted? A.msc "Pass Any Exam. Any Time. primary services. NIC driver Answer: C QUESTION NO: 828 Which of the following commands would a technician use to manage current print jobs and queues on a Windows Vista PC? A. driver level services. C. Which of the following should the employee do? A. Refuse the callers request and inform an IT manager.

A 32-bit operating system and a 64-bit processor C.11b Answer: C Explanation: IEEE 1394 standard was originally developed by Apple and was used with trademarked name FireWire. D. Without knowing the specifics of that model.link and Lynx. Other companies use other names.www. eSATA C. B.CompTIA 220-701: Practice Exam B. Check the Device Manager for a wireless network device. A 64-bit processor and a Vista Home Basic operating system B. Any Time. print D." .msc Answer: D QUESTION NO: 829 Which of the following are the minimum requirements to run a 64-bit application in Vista? A.com 251 Ac tua lTe sts . Check forWiFi radio on/off switch on the function keys.actualtests.co m . Check for an externalWiFi on/off toggle switch. printmanagement. A dual-core 32-bit processor and a 64-bit operating system D. C. such as i. IEEE 1394 D. to describe their 1394 "Pass Any Exam.msc C. services. how might a technician determine if the unit has WiFi capability? A. Check for an external antenna. A 64-bit operating system and a 64-bit processor Answer: D QUESTION NO: 830 A customer has just purchased a new laptop. 802. Answer: D QUESTION NO: 831 Which of the following would be required to capture video from a digital camcorder? A. Serial B.

"I am not sure if your data will be lost I will confirm with my manager. In the middle of doing the repair. "I replaced some of the computer parts and now it is functional. Apologize and excuse oneself for a moment to take the call quickly outside the room. I cannot guarantee that your data will not be lost. Answer the phone and stay in the same room the whole time so the customer knows that they have not been abandoned. "Pass Any Exam.CompTIA 220-701: Practice Exam products. D. I am not replacing the hard drive. D. please read it and then get back to me with any questions. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time. which means delivering data at a guaranteed rate. Well. This type of repair will not affect it. C. the phone rings. Your data should be fine." C.co m .com 252 Ac A. Which of the following is the BEST response? A. This is because it is not only high speed but also supports isochronous data. Take the call. such as video devices. which is the main circuit board for the PC. B. Which of the following is the BEST action? A. Put the phone between one's ear and shoulder so the technician can do the repair and talk at the same time. C." Answer: C QUESTION NO: 833 Answer: B QUESTION NO: 834 A technician is on a repair job and is expecting an important personal call on their cell phone. QUESTION NO: 832 A technician has just finished doing a repair and the client wants to know what repairs were performed." . tua lTe A technician is replacing a motherboard and the client seems nervous and asks if they are going to lose all their data. "Here is all my documentation for the repairs. "The memory controller was interpreting several addressed incorrectly so I replaced the DIMM.actualtests. I will let you know what happens after the repair." B. Any Time. Have the phone onvibrate before starting the repair.www. I replaced the motherboard." B. Which of the following is the BEST response? sts .

Partition the drive into two physical drives making C: the OS and D: the data. Hide the sensitive data from casual view using folder Properties . C. The technician knows that it is because the client has long fingernails and is weary of having to return every week to replace keys for this client.Attributes. Do the repair and request that the client trim their fingernails to prevent the keys from popping off. Show the client how to put the keys back on. tua Which of the following configurations would BEST allow sensitive data to be stored on the same hard drive as the operating system. but let the client know that the client will be charged extra for the same repair nexttime.com 253 Ac A. Partition the drive into two logical drives.CompTIA 220-701: Practice Exam D. Answer: A QUESTION NO: 835 A client is having a recurring problem with keys popping off their keyboard. D. Which of the following is the BEST response to the clients next repair order? A. Any Time. Do the repair with a good attitude. B. Immediately leave and go to another room to take the call and deal with the repair later. Front panel media lock B. D.www. making C: the OS and D: the data. Refuse to do the repair until the client learns how to type with long fingernails. C. Biometric fingerprint scanner "Pass Any Exam.co m ." . Answer: B QUESTION NO: 836 Answer: C QUESTION NO: 837 Which of the following will BEST allow a technician to secure a computer against unauthorized use without entering a password? A.actualtests. Do the repair. B. while protecting the data from the operating system related issues? lTe sts . Keylogger C. Encrypt the sensitive data so that it cannot be read without a key.

" . D. C.actualtests. Answer: A "Pass Any Exam.www.com Ac tua lTe sts . Which of the following is the BEST action to take? A. Remove excessive dust and loose items. Cover the extra power plugs not being used with electrical tape. Replace all cooling fans with new ones. Tell the client they need to install a surge protector soon. Power strip C. Leave it up to the client to take their own precautions.CompTIA 220-701: Practice Exam D. Which of the following devices would BEST help the user avoid further interruptions from short power failures? A. Any Time. CMOS battery Answer: A QUESTION NO: 839 Which of the following preventive maintenance techniques should be performed when opening a computer for repair or upgrade? A. B. Answer: C QUESTION NO: 840 A technician has replaced a power supply for a client and notices there is no power protection in use. Barcode reader Answer: C QUESTION NO: 838 A user reports that the power briefly went out at home while they were in the middle of editing a very important file. Unplug the computer after testing and recommend to the client that they need to install a surge protector. D. UPS B.co m 254 . B. Install an uninterruptible power supply (UPS). Larger power supply D. C. Check for and remove outdated components.

com Ac QUESTION NO: 843 tua lTe sts . Class B C. Run CHKDSK on the hard drive. Suggest purchasing a newer processor. Class A B.0.www. B.255.255. D. which of the following actions should be taken NEXT? A. Class D Answer: C QUESTION NO: 844 Which of the following network classes exists if the default subnet mask is 255. Formulate a theory. Increase the systems RAM.actualtests. Defragment the hard drive. music and browse the Internet.CompTIA 220-701: Practice Exam QUESTION NO: 841 A client reports that their system runs slowly. Answer: A QUESTION NO: 842 After the technician performed a repair and has verified that the computer is working properly.255. They have had the system for two years and use it primarily to download photos. Class C D. Document the actions.0? A. Any Time. B. D.0? "Pass Any Exam. Establish a plan. The system specifications are still very good." . Identify the problem. Which of the following is the FIRST action to take? A. C. C.co m 255 . Answer: B Which of the following network classes exists if the default subnet mask is 255.

QUESTION NO: 845 Which of the following network classes exists if the default subnet mask is 255.com Ac A. Class A B. Class D Answer: A QUESTION NO: 846 Answer: C QUESTION NO: 847 Which of the following network classes exists if a hosts IP address is 172. Class B C. Class B C.CompTIA 220-701: Practice Exam A. Class B C.0. Class A B.0.22.0. Class C D.0? A. Class D Answer: B Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255. Any Time.1? lTe sts .0? A. Class C D.168.255. Class A B. Class C D.www. Class A B. Class C D. Class D tua Which of the following network classes exists if a hosts IP address is 192.0. Class D "Pass Any Exam. Class B C.30.co m 256 .actualtests." .1.

1.172. Router C. Class D Answer: A QUESTION NO: 849 Answer: B QUESTION NO: 850 A host that has been assigned a permanent IP address is said to have a: A. Any Time.com Ac tua lTe sts A. stationary IP address. Task Manager "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 848 Which of the following network classes exists if a hosts IP address is 10. Switch B. Class A B. dynamic IP address. static IP address.co Which of the following devices can automatically assign host IP addresses? m 257 ." . B. Class C D. Hub D. Class B C.www. reserved IP address. C. Bridge . Answer: B QUESTION NO: 851 Which of the following contains the settings to change the size of the paging file? A. D.1? A.actualtests.

D. right click on the print job and select restart. The components driver is outdated. The component is not installed. Hardware Profiles Answer: C QUESTION NO: 852 Which of the following is indicated when a yellow question mark appears next to a device on the Device Manager list? A. The components driver is not found. Virtual Memory D. right click on the print job and select cancel. C. Double click theprinters icon. right click on the print job and select resume. B. The component is disabled. Device Manager C. right click on the print job and select delete.actualtests. Answer: A "Pass Any Exam. Double click theprinters icon. B. D. Double click theprinters icon. Double click theprinters icon. D. Any Time. B. Double click theprinters icon. Double click theprinters icon. Double click theprinters icon.www. right click on the print job and select pause. right click on the print job and select cancel." .co m 258 . C. right click on the print job and select restart.CompTIA 220-701: Practice Exam B. Double click theprinters icon. Answer: D How can a user temporarily stop an active print job when using Windows XP? A. right click on the print job and select properties.com Ac tua lTe sts QUESTION NO: 853 . C. Answer: A QUESTION NO: 854 How can a user continue a paused print job from the first page when using Windows XP? A.

10 "Pass Any Exam. C. Double click theprinters icon.com 259 Ac tua lTe sts . Double click theprinters icon. which of the following tabs gives the technician the ability to set time availabilities on a shared printer? A. right click on the print job and select cancel.actualtests. The print drivers have not been installed on theusers remote computer. Answer: C QUESTION NO: 857 In Printer Properties. D. Any Time. B.CompTIA 220-701: Practice Exam QUESTION NO: 855 How can a user delete an active print job when using Windows XP? A. Double click theprinters icon.www. Which of the following is the MOST likely cause? A. Simple file sharing has not been enabled on the host computer. Security D. C. 5 B. The shared printer is not compatible with the host computers operating system.co m . D. B. right click on the print job and select restart. Ports C. Advanced B. Answer: C QUESTION NO: 856 A remote user cannot locate a printer connected to a host computer in a workgroup. right click on the print job and select properties. right click on the print job and select resume. General Answer: A QUESTION NO: 858 How many concurrent connections can a Windows XP computer have established at any given time? A." . Double click theprinters icon. Print sharing has not been enabled on the host computer.

A remote user updating the antivirus software on their notebook computer. Use technical acronyms to show your technical expertise.ended questions. QUESTION NO: 860 Answer: D QUESTION NO: 861 Which of the following is the BEST response when interacting with a customer? A. Please inform me if you think you want me to come back and check it again tomorrow. B. The technician has verified that the unit is working properly and is now updating the customer on the event.co m Answer: C 260 . Which of the following responses would be BEST to use? . A kiosk in a department store that looks up information in their online catalog. B. 15 D. Please try to be more conscious of static when using this PC. B. Inform the customer of the expense that is being incurred. Answer: D "Pass Any Exam.www. A user checking their personal email at an office. Only ask the customercloseD.com Ac tua A. lTe sts A technician has replaced a failed DIMM. Be sensitive to the customer's culture. Please inform me if you continue to have any problems with this PC. Any Time. D. 20 Answer: B QUESTION NO: 859 Which of the following is an example of when a VPN should be used? A. D. D. C. A remote salesman must transfer contract data to the corporate office." . Please inform me if the PC will be processing more work than for which it was designed. C. C.actualtests.CompTIA 220-701: Practice Exam C.

Call the service manager and inform them that the new service call cannot be made in time. C. B. Remove the cover of the workstation case and use an ESD strap before the upgrade. which of the following is the FIRST course of action to take? A. Answer: A QUESTION NO: 863 A technician has completed the repair of a problem on a PC. with a response time to another site of two hours. Follow the manager's instructions. A new service call is received. Inform the customer of the steps taken during the repair and continue to the next service call. Unplug the workstation and begin the upgrade. Which of the following is the NEXT step to take? A. share this with the customer and take steps to minimize the reoccurrence.co m . Any Time. D. Upgrade the hard drive and reboot the system. Document the core actions and inform the customer the repair has been completed. Answer: C QUESTION NO: 864 A technician is sent to do a hard drive upgrade in a workstation. Call the new service customer and re-schedule the call for another time.com 261 Ac tua lTe sts . D. Document the solution. Document the entire event. share this with the customer and take any preventative measures. Which of the following would be the BEST choice to address this situation? A. Call the service manager and inform them of the current situation. B. Complete a full backup of the workstation before making any upgrades." . Call the service manager and inform them of the current situation. B. Call the customer and reschedule for another time.actualtests. C. C.www. Before starting any work on the system.CompTIA 220-701: Practice Exam QUESTION NO: 862 A technician is working onsite on a virus problem affecting several computers and servers. Answer: A QUESTION NO: 865 "Pass Any Exam. D.

co Which of the following needs to be completed before a clean installation of Windows Vista can occur? m QUESTION NO: 866 262 . D. NTFS-E is an invalid file system name. NTFS.actualtests.INI file C. Proper configuration of the BOOT. CDFS. Installation of the NTLDR B. Installation of updated device drivers sts . Any Time. HPFS. Answer: C Explanation: To implement file encryption on your Windows 2000 computer. TPM D." . Answer: C QUESTION NO: 867 BitLocker works with which of the following components on a machine to provide the user with a fully encrypted hard disk environment? A. FAT32. B. C.CompTIA 220-701: Practice Exam The preferred file system for use with all Windows operating systems starting at Windows 2000 is: A. VRAM C. Partitioning and formatting of the hard drive D.com Ac tua lTe A. RAID Answer: C QUESTION NO: 868 Which of the following is the FASTEST possible connection speed for an external hard drive? "Pass Any Exam. CMOS B.www. you can use only NTFS file system because only NTFS support encryption.

11n B.actualtests. The customer has installed a new cordless telephone recently that uses the 2. Which of the following is the MOST likely cause of the customers issues? A. RFI B. 802." . Electrical surges C.co m .com 263 Ac tua lTe sts . IEEE 1394a C. EMI Answer: A QUESTION NO: 870 Which of the following memory types finds and corrects errors? A.CompTIA 220-701: Practice Exam A. Windows Vista 64-bit edition D. Any Time.www. Which of the following operating systems needs to be used when performing this upgrade? (Select TWO). and does not wish to lose any files in the process. RDRAM D.4GHz spectrum. WindowsVista Ultimate "Pass Any Exam.11g wireless signal.0 D. ESD D. A. Windows Vista Home Basic C. IEEE 1394b Answer: D QUESTION NO: 869 A user is reporting frequent drops in the 802. ECC Answer: D QUESTION NO: 871 A customer wants to upgrade from Windows XP Professional to Windows Vista. Double-sided B. Dual-channel C. Windows Vista Home Premium B. USB 2.

Spyware B. Wattage D. Which of the following power specifications is MOST important to look for when deciding on the power supply unit for the system? A. D.CompTIA 220-701: Practice Exam E.E QUESTION NO: 872 Which of the following are known as malware? (Select TWO).co m Answer: A.B . DLLs E. C. Trojans C. The user sent ten different documents over a span of an hour. If the printer needs a memory upgrade to print multiple documents at once. If the printer needs a firmware upgrade to print multiple documents at once.com 264 Ac tua A. Shareware QUESTION NO: 873 Answer: D QUESTION NO: 874 A technician is building a new system for a client with multiple processors and hard disk drives. B. If the print spooler service needs to be configured for multi-page printing. Freeware D. Which of the following should the technician check FIRST? . lTe sts A user reports that none of their documents are printing. Amperage Answer: C Explanation: "Pass Any Exam. A.actualtests. WindowsVista Business Answer: D. Frequency B.www. Hertz C. Any Time. If the printer needs the queue cleared." .

It is standard among power supplies and has nothing to do with the devices connected to the power supply. Any Time.com 265 Ac tua lTe sts . reschedule for another time. Pull over. Nickel Cadmium Answer: C QUESTION NO: 877 The technician is driving from one appointment to the next and encounters a traffic jam. Pull over. Lithium Ion D. C. You need to ensure that all the connected devices and the devices inside the computer do not require more wattage than the chosen power supply can offer.www. call the customer from a mobile phone. QUESTION NO: 875 How many devices are supported on a single USB port? A. The technician had planned to arrive five minutes early. The voltage would not change with the power supply because it unit of measure of how much potential or electromotive force is present. you must be careful about the wattage it provides. call the customer and cancel the appointment. Amperage and resistance are not selling points for power supplies. Alkaline C. D." . B. Which of the following is the BEST course of action? A. Use an alternate route and get to the appointment ten minutes after the scheduled time. While replacing the power supply in your PC. Call another technician and have the other technician reschedule the appointment for another date. and explain the delay. 32 B. "Pass Any Exam.actualtests.CompTIA 220-701: Practice Exam Power supplies are rated in watts. Nickel Metal-Hydride B. 127 D. 64 C. 128 Answer: C QUESTION NO: 876 Which of the following battery types are used in MOST laptops? A.co m .

to boot the computer and retrieve the users data to a shared network drive.co m Answer: A . As the technician begins to evaluate the situation. The company has provided remote control software. The user is attempting to install a local printer and has become frustrated and is berating the support staff. Remain calm and positive. Which of the following is the BEST course of action? sts . B. Repeat the steps multiple times so that the user can understand the computer terms. explain with authority." . using the various OS options available. B. After listening to the user.com 266 Ac tua lTe The technician has arrived at an angry corporate users desk to find a bluescreen.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 878 The technician is assisting a user who has little knowledge of computer terms. Shut down the computer. until the technician can arrive and work on the computer themselves. Speak slowly. the hard drive has failed and the data cannot be retrieved within the hour. Advise the user to not do anything else. direct the user to do a hard shut down with the computer and talk them step by step through the boot process. Answer: C QUESTION NO: 880 The technician is talking to a company user who is out of state on a business trip. Listen and ask questions using non-technical terms. C.actualtests. the customer demands the computer be replaced immediately. explaining to the user the data may not be retrievable within the hour to set a reasonable expectation. C. The customer would like another computer so they can make their presentation that is due in an hour.www. and an error message of a corrupted file. Which of the following is the BEST method of working with this user? A. D. Which of the following is the BEST course of action? "Pass Any Exam. Work quickly. Any Time. explain to the user the computer will be taken to the shop to be repaired and will be returned when it is completed. QUESTION NO: 879 A. D.

Answer: D "Pass Any Exam. in case the customer decides to sue for loss of data. Answer: A QUESTION NO: 881 After the technician has evaluated the notebook. Inform the customer about the need to take the call from the school. Request the customer to leave the room while the call is answered. D. C. While the user is talking." . B. The technician receives a call and the caller ID shows the call is from the technicians childs school. C. Immediately stop working and leave the room to answer the call. what has happened to the drive and explain the options available. D. and then tell the user to try the install once again. The customer states they have important documents and photos on the drive which cannot be replaced.com Ac tua lTe sts . Explain to the customer in non-technical terms. explaining you will remote into the computer and assist in installing the printer. Explain to the user that support can not be provided while they continue to berate the staff and tell them to call back when they have calmed down. C. as the school can be contacted later in day. explaining to the user the unit will be restored as quickly as possible. Answer: C QUESTION NO: 882 The technician is on-site at a customers home. D.co m 267 . larger model. B. but the data is gone. B. Ignore the call. they determine that the hard drive has failed. Remain positive with the user. until they have completely calmed down. Immediately replace the hard drive with a new.actualtests. conducting an initial evaluation of the problem with the customer. Listen calmly to the user. Document on the service record the steps the technician took to evaluate the drive. Which of the following is the BEST course of action? A. such as a data recovery service. Which of the following options is the BEST course of action? A. use MMC to grant administrative rights to the user. and then explain why they cannot get the printer installed themselves.www. Any Time.CompTIA 220-701: Practice Exam A. Explain to the customer that the technician can replace the controller for the IDE hard drive and should be able to recover the information.

Which of the following is the NEXT step to take? "Pass Any Exam. Boot to BIOS/setup and confirm the hardware settings are correct. Establish the probable cause of the card failure for the customer. C. . the video card is failing.www. C. Answer: C QUESTION NO: 886 A customer states that none of the print jobs they have submitted have printed from the network printer. Check the work area and keyboard for foreign substances. They have checked the printer and found coworkers have been printing documents. B. Check the power connections to the equipment and see if there is a surge protector in use. Install an on hand video card and show the customer it is repaired. Re-evaluate the repair theory to ensure the issue will not occur again.actualtests." . D. B. B. D. Replace the PS2 keyboard with a USB keyboard and try again. Question the user to insure they do not attempt to make changes and break the computer again. Discuss options acceptable to the customer to address the issue.CompTIA 220-701: Practice Exam QUESTION NO: 883 The technician has confirmed through their testing.co m The technician has completed the repair action on the computer. Any Time.com 268 Ac The customer notes the computer randomly repeats letters or characters that are not being entered when the key is pressed. Which of the following would be the NEXT evaluation step? tua lTe sts A. Which of the following is the NEXT step to take? A. D. Question the customer on any changes made to the computer before installing the video card. Test the computer to determine the probable cause of failure. Document the evaluation and actions taken. C. Which of the following is the NEXT course of action? . Answer: C QUESTION NO: 884 Answer: D QUESTION NO: 885 A.

The technician has to turn on plug and play before the scanner will work. B.com Ac tua The customer has requested the technician install a new cellular WAN card on their business laptop prior to their next trip. check Network Places to ensure proper card functionality. and then install the drivers. as this may have deleted the network printer. B. B.co m 269 . Which of the following actions will BEST resolve the issue? A. After installing the card. Ask the customer if they have installed a local printer at home." . Answer: B QUESTION NO: 888 A. Ask the customer to open the printer properties and check the page size and paper orientation. have the customer test the card using their log in.www. C. Answer: D QUESTION NO: 887 A customer reports the new plug and play USB scanner they purchased is not working or detected by their photo editing program on their desktop computer. D. Answer: A QUESTION NO: 889 Which of the following statements is true when a docking station is used for the first time? "Pass Any Exam. After installing the card with the administrative account. The technician has to use Device Manager to update the drivers and then attach the scanner. The technician has to boot. After inserting the PCMCIA card. plug in the scanner.CompTIA 220-701: Practice Exam A.actualtests. D. ensure the phone and modem properties are set for the local area code. Check that the network printer is connected to the USB port on theusers computer. Ask the customer to select the printer icon they are trying to use and confirm it is set as the default printer. C. C. The technician needs to install the scanner using the instructions provided. and then configure the card using the administrative account. D. Which of the following describes the NEXT step to take? lTe sts . Install the card using the customers log in. Any Time.

" . B. QUESTION NO: 891 Answer: D QUESTION NO: 892 When working within large computer networks. When the Bluetooth function is enabled. "Pass Any Exam. D. A. NETBEUI is designed to be used on small size LANs. C. TELNET C. C.co m . Plugging in an external keyboard or mouse will disable the embedded devices on the laptop. B.www.CompTIA 220-701: Practice Exam A. DNS D. DHCP tua Which of the following services should be enabled to allow both corporate users and guests to easily logon to a local network for Internet access without a technician's intervention? lTe sts Answer: A .actualtests.com 270 Ac A. If wireless security is enabled on the network. Bluetooth and WLAN settings may be configured through the BIOS as well as the OS. If the external keyboard number lock is toggled on. The dock will only work properly if a separate docking profile is manually created in the System Properties Advanced tab. B. HTTP B. which of the following is the disadvantage of using NETBEUI over TCP/IP? (Select TWO). Any Time. Docking stations will only work if an external power supply is connected. D. the embedded keyboard will not function correctly. NETBEUI can only be used on pre-Windows NT networks. C. the Infraredport will no longer function. Answer: B QUESTION NO: 890 Which of the following statements is true about a laptop communication connection? A. Bluetooth devices will need to add the security code. The WLAN connection will function only if the Zero Wireless Configuration is set to Automatic. NETBEUI is unavailable on non-Windows operating systems.

D:\i386\utilities\console D. Ask the customer which printer the customer prints to.www. C.co m Answer: D 271 . D:\i386\tools /cmdcons C. run a print engine test. E. Which of the following is the BEST approach the technician should take? . and send a print job. tua lTe sts A customer reports that a computer can no longer print.com Ac A. Verify which printer the customer prints to. C. D. run a self-test. and verify the correct tray is being selected before printing. Redirect the customer to another printer if available. NETBEUI can only be used with DHCP. D:\i386\tools\console B. NETBEUI is not a routable protocol. B. and begin running diagnostics on the printer.CompTIA 220-701: Practice Exam D. B. D. Any Time. is setup as the default printer. They have a larger platter than other magnetic devices. They require more power than other drive types. They have no moving parts and can tolerate vibration. turn the printer off and on. turn the printer off and on. Answer: A.actualtests. They are susceptible to failure typically caused by strong vibration or rough handling.D QUESTION NO: 893 Which of the following command line paths shows the recovery consoles installation? A. The customer works at a company where the users all print to networked printers. and then attempt to print from the computer. ensure the device is still online. "Pass Any Exam. D:\i386\winnt32 /cmdcons QUESTION NO: 894 Answer: C QUESTION NO: 895 Which of the following characteristics apply to solid state drives? A." . Reinstall the printer drivers.

DVD drives can readBlu-Ray media. magnetic drives. B. Blu-Ray drives can read Blu-Ray media. DVD media. and CD media. D. Solid state drives are slower. C. and require more power." . C.www. Answer: B QUESTION NO: 899 Which of the following is a true statement regarding a liquid cooling system as compared to the traditional heatsink? "Pass Any Exam. IDE drive C. but not CD media.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 896 When comparing solid state drives vs. but not CD media. DVD drives can readBlu-Ray media. Solid state drives are faster. DVD media. more reliable. and require more power. DVD media. more reliable. Answer: C QUESTION NO: 897 Answer: C QUESTION NO: 898 Which of the following is a true statement regarding optical drives and backward compatibility? A.com Ac tua lTe A. D.actualtests. Solid state drives are slower. and CD media. more reliable. Flash drive D. DVD media. USB hard drive B. and require less power. which of the following holds true? A. Any Time. more reliable. B. Blu-Ray drives can read Blu-Ray media. and require less power. Solid state drives are faster. SATA drive sts .co Which of the following drives is not susceptible to damage typically caused by strong vibration or rough handling? m 272 .

B. 80 Answer: D QUESTION NO: 902 Which of the following BEST describes the differences between a switch and a router? A.com 273 Ac tua lTe QUESTION NO: 901 sts . "Pass Any Exam. and a switch transmits data directly to the device. Liquid cooling systems are not as loud as the traditionalheatsink/fan technology. Answer: A QUESTION NO: 900 Which of the following protocols uses port 23. Liquid cooling systems are less efficient than the traditionalheatsink technology. 21 C. Which of the following ports needs to be blocked to prevent Internet access? A. Liquid cooling systems are less effective at cooling the processor. FTPS C. Any Time.www." .co m . A switch interconnects one or more networks. 20 B. where a router interconnects one or more networks. C.actualtests. B. TELNET Answer: D Explanation: The port 23 is used by Telnet TCP/IP protocol. A switch interconnects devices on the same network to be able to communicate. FTP B. HTTPS D. by default? A. where a router interconnects devices on a network. A router broadcasts all data packets that are sent on the network.CompTIA 220-701: Practice Exam A. Liquid cooling systems are more effective at cooling the processor. D. C. 23 D.

FAT16 Answer: A QUESTION NO: 904 Before upgrading an operating system on a PC.actualtests. Hibernate Answer: D "Pass Any Exam. Wake on LAN (WOL) B." . Format the hard drive. Standby C. FAT32 C. Any Time. CDFS D. Answer: C QUESTION NO: 905 Which of the following power management modes stores all data from memory to the hard drive and completely powers down? A. NTFS B. C. which of the following is the BEST task to perform? A.www. which of the following file system formats would be the BEST choice for security purposes? A. D.com Ac tua lTe sts . B. Answer: C QUESTION NO: 903 Before performing a clean install of Windows XP professional. Backup the hard drive. Update the device drivers. and a router transmits data directly to the device. A switch broadcasts all data packets that are sent on the network. Suspend D.CompTIA 220-701: Practice Exam D. Partition the hard drive.co m 274 .

CompTIA 220-701: Practice Exam QUESTION NO: 906 Which of the following tools can be used to update a driver? A. WEP B.11i network standard that ensures the most secure wireless encryption. but WPA2 was the most secure standard. Device Manager B. WPA2 Answer: D Explanation: WPA2 is the more secure 802. WPA D. Encryption type D.actualtests.co m . Broadcast name B. Component services Answer: A QUESTION NO: 907 The SSID on a wireless network is which of the following? A. System Information C." . WEP was the original encryption standard developed for WiFi networks.com 275 Ac tua lTe sts . WPA was an upgrade. QUESTION NO: 909 Which of the following security devices uses biometric technology? "Pass Any Exam. Wireless channel used Answer: A QUESTION NO: 908 Which of the following is the STRONGEST wireless encryption type? A. Any Time. but that could be easily hacked. Security key used C. SAFER+ is used to encrypt Bluetooth communications.www. WEP2 C. Disk Management D.

Which of the following has MOST likely been performed? A. Drive lock D. Port 25 has been opened. Fingerprint scanner C.CompTIA 220-701: Practice Exam A. A malicious program that spreads itself in a system without the need of a host. Ctrl + Alt + Esc B. "Pass Any Exam. A program that is used to track user information for commercial reasons. Smart card Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. IR scanner B. Windows Key + D C. Answer: A QUESTION NO: 911 Answer: D QUESTION NO: 912 An exception is made for port 25. B. C. Windows Key + L tua Which of the following key commands will lock a workstation? lTe sts . Port 25 is no longer being used.co m 276 . D." . A program that appears to be harmless but has a malicious agenda. Malicious code that can propagate itself to different host files. B. Ctrl + Alt + L D.actualtests.com Ac A. Any Time. QUESTION NO: 910 Which of the following BEST describes a virus? A.www.

co Explanation: You should use Biometric technology that uses fingerprint scans or retinal scans to authenticate a person because it relies on a physical characteristic of the user to verify his/her identity. D. Smart card QUESTION NO: 914 The term data wiping refers to which of the following? A.CompTIA 220-701: Practice Exam C. Any Time.com 277 Ac tua lTe sts ." . Username and password B. Which of following drive types did the technician install? A. SATA B. PATA D.actualtests. D. The hard drive has been reformatted. The hard drive is set to pre-format conditions. Solid state Answer: D "Pass Any Exam. B. m Answer: B . Data has been restored. Answer: A QUESTION NO: 913 Which of the following authentication technologies is the MOST effective? A. Port 25 is running at full duplex. C. BIOS security D. IDE C. Data has been backed up. Biometrics C. Port 25 is setup for port forwarding. Answer: B QUESTION NO: 915 A technician is installing a hard drive that does not contain any movable parts inside.www.

HDD Answer: B QUESTION NO: 917 Which of the following media types has a capacity of 4.7GB? A. Any Time. QUESTION NO: 918 Which of the following devices reads fonts by the reflection of white spaces between black bars? A.CompTIA 220-701: Practice Exam QUESTION NO: 916 Which of the following devices writes data by burning an image to the media? A.www. Laser barcode reader C.actualtests. Solid state B. Biometric devices Answer: B QUESTION NO: 919 Which of the following cable media types passes sound and video through one cable? "Pass Any Exam. Single-layer DVD D. Dual-layer DVD B.7GB of data. IR keyboard D." . FDD D. Blu-Ray disk Answer: C Explanation: The data storage capacity of a single layered standard DVD is 4. Optical C. Floppy disk C.com Ac tua lTe sts . CCD barcode reader B.co m 278 .

" . My Computer D. Resolution C. DVI Answer: A Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 920 Which of the following settings helps remove discoloration in a CRT monitor due to magnetism? A. Any Time. VGA D.co m 279 . HDMI B. Degauss D. My Network Places B. Control Panel C. Auto Alignment B. Event Viewer "Pass Any Exam.www. Refresh Rate Answer: C QUESTION NO: 921 Answer: C QUESTION NO: 922 Which of the following places would a technician go to view running system processes? A. Start Menu C. Task Manager B.CompTIA 220-701: Practice Exam A.com Ac A.actualtests. Task Bar tua Which of the following places would a technician look to view the local drives? lTe sts . Task Bar D. S-Video C.

Which of the following is an example of this feature? tua lTe sts A." . Dial-up B.com Ac Biometric authentication is a security feature preventing access to a device. Smart key Answer: A Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 923 Which of the following connection types will commonly be transmitted over RG-6 media? A. Cable D. Fingerprint scan B. Cable Answer: D QUESTION NO: 924 Answer: B QUESTION NO: 925 A. Any Time. Password C. DSL D. Wireless B. Satellite C.co Which of the following network connections uses an analog signal? m 280 . "Pass Any Exam. Satellite .actualtests. Dial-up C.www. Verbal recognition D.

Notebooks C. 5 meters (16 feet) B. Desktop PCs D. USB 1. 1280Mbps Answer: B QUESTION NO: 928 Which of the following is the maximum recommended cable length for connecting USB devices? A.www.0 B. IEEE 1394b Answer: D QUESTION NO: 927 Which of the following speeds is the maximum transmission rate of the USB 2.actualtests.1 C. Cell phones B.CompTIA 220-701: Practice Exam QUESTION NO: 926 Which of the following interfaces allows for the FASTEST speed? A. IEEE 1394a D. 15 meters (49 feet) Answer: A QUESTION NO: 929 Cardbus interfaces are mainly found on which of the following? A. 7 meters (23 feet) C. PDAs "Pass Any Exam. 800Mbps D.0 interface? A. USB 2." . 480Mbps C. Any Time.co m 281 .com Ac tua lTe sts . 400Mbps B. 10 meters (33 feet) D.

Right click on My Computer > Properties > Computer Name Tab B. Any Time. 400Mbps D. Control Panel > System Applet > Properties > Advanced Tab D.co Which of the following is the maximum transfer speed that can be achieved on SATA interface? m 282 . 150Mbps B. 7 B.www. Right click on My Computer > Properties > Network Identification Tab C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 930 Which of the following is the number of devices that can be daisy-chained to an IEEE 1394 port? A. 127 Answer: C QUESTION NO: 931 Answer: B QUESTION NO: 932 A." .actualtests. 800Mbps . 63 D. Control Panel > System Applet > Properties > Computer Name Tab Answer: B QUESTION NO: 933 Which of the following devices has an extremely dangerous electrical charge when exposed? "Pass Any Exam.com Ac Which of the following is the FASTEST way for a technician to find out a users computer name in a Windows 2000 environment? tua lTe sts A. 15 C. 300Mbps C.

Start > Settings > Printers and Faxes > Open the printer queue box > Highlight the print job(s) in question > Hit the Delete key and click OK C. CRT monitor C. Intel Pentium 4 Extreme Edition D. Any Time. which of the following is the proper way to delete a print job in queue? A." . Windows 2000 Professional D. Laptop LCD screen B.co m . USB mouse D.www. Intel Itanium C. Windows Server 2003 C. Intel Pentium M B. WindowsVista Business B. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the Delete key and click OK Answer: B QUESTION NO: 935 Answer: A QUESTION NO: 936 Which of the following 32-bit processors has 64-bit capability? A. Intel Core 2 Duo "Pass Any Exam.actualtests.com 283 Ac A.CompTIA 220-701: Practice Exam A.RW drive Answer: B QUESTION NO: 934 In Windows XP. Start > Settings > Printers and Faxes > Highlight the printer in question via a single click > Hit the Delete key and click OK D. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the control key once to initialize the operation > Hit the Delete key and click OK B. Optical DVD. Windows XP Professional tua UAC is a security feature found in which of the following operating systems? lTe sts .

B. Any Time.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 937 A technician is installing an external hard drive and controller card that both use the IEEE 1394b standard. The ToggleKeys option is enabled. Newer ATX power supplies do not use pins 21 through 24. Answer: B While replacing an ATX power supply in an older model desktop PC." . the cable is plugged in and the PC is up and running. The NumLock option is enabled. Which of the following is the correct cable to use? A. C. Answer: B "Pass Any Exam. C. the technician observes the motherboards main power connector has less pins than the new power supply cable.actualtests. The StickyKeys option is enabled.co m 284 . numbers appear on the screen. 6-pin male to 4-pin female B. 6-pin male to male Answer: B QUESTION NO: 938 A laptop user states that lately that when certain letter keys are pressed.www. 4-pin male to male D. B. The FilterKeys option is enabled. Which of the following is the MOST likely cause of this situation? A. D. Older ATX power supplies are no longer available.com Ac QUESTION NO: 939 tua lTe sts . 9-pin male to male C. After clearing it with the manufacturer. Which of the following is the BEST reason why this fix worked? A. Older ATX power supplies have a separate P4 connector. D. Newer ATX power supplies are 20/24 pin compatible.

www.CompTIA 220-701: Practice Exam QUESTION NO: 940 Which of the following network media types uses pulses of light to transmit data? A. SODIMM D. Cable C. Between the CPU and RAM B. On thesouthbridge chip C. Printer properties Answer: B QUESTION NO: 942 Where is the L2 cache located? A. SDRAM B. Printer settings D. DSL D. Fiber B. RDRAM "Pass Any Exam. Any Time. Satellite Answer: A QUESTION NO: 941 Which of the following displays a list of print jobs waiting to process through a printer? A." . DDR2 C.actualtests. On the CPU Answer: D QUESTION NO: 943 Which of the following memory types must be used in pairs? A. On the front side bus D. Print queue C. Print test page B.com Ac tua lTe sts .co m 285 .

" . has the GREATEST throughput and amount of coverage? tua lTe sts A. 802. Any Time. STP D. UTP . 802.11b Answer: B QUESTION NO: 947 Which of the following is used to rate desktop power supplies? "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 944 Which of the following connector types is used on fiber cables? A. 802.actualtests. RJ-11 Answer: B QUESTION NO: 945 Answer: A QUESTION NO: 946 A.com Ac Which of the following wireless types.11g D.www.co Which of the following cable types releases the LEAST amount of toxic fumes in a fire? m 286 .11a B. RJ-45 D. BNC B. by default. 801.11n C. Plenum B. ST C. Non-plenum C.

Press ctrl + alt + delete on the keyboard. Trojan attack C.www. Dealing appropriately with confidential materials B." . C. The technician explains this is against company policy. Maximum input voltage B. Denial of Service (DoS) attack D. D.com 287 Ac A. Which of the following is the NEXT step in the troubleshooting process? A.CompTIA 220-701: Practice Exam A. Maximum output consumption Answer: C QUESTION NO: 948 A customer reports that their laptop keyboard does not work. Maximum output wattage D. Mantrap tua lTe A caller tells a technician that they need their username and password so they can remote into their workstation to complete some work that was left undone. Re-install the OS. Maximum resistance C. Update the keyboard drivers. Any Time. B.co m . Answer: C QUESTION NO: 949 Answer: A QUESTION NO: 950 New policies have just been developed by a companys IT Department. Attach an external keyboard. The employees signing this memo and carrying out these new procedures is an example of which of the following? A.actualtests. The department develops a Standard Operating Procedure to be signed by all employees and displayed on the policy board. Social engineering B. Compliance in the workplace "Pass Any Exam. Which of the following threats has been attempted? sts .

Classification Answer: D Answer: C QUESTION NO: 953 Category 5e specification structured cabling is generally used to carry many other signals such as basic voice services. 328 meters (1076 feet) B. Any Time. 30 meters (100 feet) D.www.R.T) Answer: B QUESTION NO: 951 A technician is processing sensitive documents when they come across documents in a file cabinet that are unmarked. Cultural Sensitivity D. 150 meters (492 feet) "Pass Any Exam. Cat 5e cable does not enable longer cable distances for Ethernet networks: cables are still limited to a maximum of ______in length. Despite the stricter performance specifications. Unclassified B. Exceptions C. Device Manager lTe A technician is troubleshooting and wants to limit the amount of programs on startup." . Which of the following should be used? sts QUESTION NO: 952 . Configuration Utility D. It is company policy that all documents be labeled even if they are not sensitive.CompTIA 220-701: Practice Exam C.actualtests. analysis and reporting technology (S.A. Self monitoring. Which of the following security elements governs data sensitivity? A. token ring. Professionalism in the workplace D. Event Viewer B. A. Task scheduler C.com 288 Ac tua A. and ATM.M.co m . 100 meters (328 feet) C.

A. Pixelation D. Contrast ratio C. Any Time. NiCd B. Due to this the battery overcharges and elevates temperature that causes permanent capacity loss. fixed resolution of an LCD is called the native resolution. .www.com 289 Ac tua lTe sts . Alkaline D.co m Explanation: The single." . Besides they only receive charge if the voltage is low. Native resolution B. This chemistry has a high energy density and is lightweight.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 954 The _________is the measurement of the number of pixels an LCD monitor can display without the image appearing distorted. NiMH C. Li-Ion Answer: D Explanation: Lithium-ion batteries (Li-ion batteries) are the rechargeable batteries in that use lithium ions in them. The nickel-based batteries are not a best choice for a portable device because the charger applies a full charge each time the portable device is connected to fixed power. Because of all these features Li-Ion is the preferred battery chemistry for portable computing devices. QUESTION NO: 956 It is possible to see status light indicators on the interfaces of NIC and Modem "Pass Any Exam. Base frequency Answer: A QUESTION NO: 955 Which of the following battery chemistries has the longest life when used with portable computing devices? A.actualtests.

" . Any Time.www. A high configuration desktop computer can be purchased in the same price that you would spend to purchase a low configuration laptop. ACPI must be supported by the computer motherboard. Answer: B Explanation: You need Windows 98 or later to use ACPI. The processor must support ACPI. Advanced Configuration and Power Interface (ACPI) is an industry specification for the efficient handling of power consumption computers.CompTIA 220-701: Practice Exam A. Increased performance C. The BIOS must support ACPI B. . True B. the motherboard and processor must support the standard. You always need to compromise in configuration when you purchase a laptop in your decided budget. Desktop replacement D. False Answer: A QUESTION NO: 957 Which of the following is not a benefit of laptop design? A. In addition. Portability B.co m Answer: B 290 .com Ac tua lTe QUESTION NO: 958 sts Explanation: Laptops cannot offer increased performance. Higher-quality construction Which of the following is not a requirement for ACPI to function? A.actualtests. and the operating system. YOU must be running Windows 95 or later C. The motherboard must support ACPI D. QUESTION NO: 959 "Pass Any Exam. basic input/output system (BIOS).

ESD C. The DDR SDRAM chips used are of the TSOP package and are available in two frequencies.5v. QUESTION NO: 960 Which laptop input device was released with the IBM ThinkPad series of laptops? A. 168-pin DIMM B. QUESTION NO: 961 Which of the following is a disturbance that affects an electrical circuit. RFI B. Any Time. RIMM Answer: C Explanation: DDR SDRAM is manufactured on a 184-pin DIMM and is the newest of the memory types under development.CompTIA 220-701: Practice Exam Which packaging is used for DDR SDRAM memory? A. CRT D. EMI Answer: A "Pass Any Exam. The SIMM is the predecessor to the DIMM. Trackball Answer: C Explanation: The laptop input device released with the IBM ThinkPad series of laptops is TrackPoint point stick. 184-pin DIMM D. 200 MHz and 266 MHz with operational voltage 2. Point stick D. Mouse C.actualtests. The SDR SDRAM uses DIMMs with 168 pins.com Ac tua lTe sts . such as wireless communications.www. Touchpad B.co m 291 . 72-pin SIMM C. due to either electromagnetic conduction or electromagnetic radiation emitted from an external source? A." .

Run Windows without processing AUTO EXEC.SYS B.) A. Windows loads only basic files and drivers so that you can find out the configuration errors easily. Logic bomb D.com 292 Ac tua lTe sts A.C QUESTION NO: 963 Answer: C Explanation: When you boot Windows in Safe Mode. The server log Answer: B.CompTIA 220-701: Practice Exam QUESTION NO: 962 You are having problems with the video card in one of your computers. Another computer with the same video card B. Skip loading the Registry. The video card manufacturer's website C.co m What does Safe Mode allow you to do? . Where could you check for troubleshooting information? (Choose all that apply. thus forming an image on the drum? "Pass Any Exam.www. .BAT and CON FIG." . D. DOS B. Social engineering Answer: A QUESTION NO: 965 Which step in the EP print process uses a laser to discharge selected areas of the photosensitive drum. Any Time. Worm C. The manual that came with the card D. C. Start Windows using only basic files and drivers.actualtests. QUESTION NO: 964 Which type of attack denies authorized user's access to network resources? A. Boot the system without scanning drives.

CompTIA 220-701: Practice Exam A." . Worn pickup rollers C. C. Generators eliminate a user's tendency to create passwords that can be a security liability.EXE "Pass Any Exam. Generators eliminate the requirement to establish log-in attempt limitations. Defective toner cartridge B. Writing B.www.actualtests. Dirty drum D. Answer: D QUESTION NO: 968 What do you use in Windows XP to create a recovery disk? A. it can be easier to use a password generator based on that set of rules than to manually create passwords.co m 293 . B. thus forming an image on the drum. Developing D. When a password policy enforces complex rules. QUESTION NO: 966 Which of the following could be the cause of paper jams on a laser printer? A. What can we benefit from a password generator? lTe sts . Automated System Recovery (ASR) B. Transferring C.com Ac tua A password generator can be part of a password manager. D. Generators create new passwords every time a user signs in to prevent social engineering. Generators extend the requirement to periodically change passwords. RDISK. Brokenfuser Answer: B QUESTION NO: 967 A. Cleaning Answer: A Explanation: The writing step in the EP print process uses laser diodes to discharge an invisible electric image to the selected areas of the photosensitive drum. Any Time.

DC in. DC out D.CompTIA 220-701: Practice Exam C. AC in.www. DC out voltage pairings accurately represents the input and output respectively in Power supplies and AC adapters." . and CD media.actualtests. QUESTION NO: 971 What model is used to provide a common way to describe network protocols? A. OSI B. False Answer: A QUESTION NO: 970 Of the following voltage pairings. They use standard wall outlets for an input of AC voltage and they convert the AC voltage to the DC voltages required by the devices that use DC Voltage. which one accurately represents the input and output. Any Time. A. AC in. DC in. of power supplies and AC adapters? A. AC out B.com 294 Ac tua lTe sts . respectively.co m . DC out C. QUESTION NO: 969 Blu-Ray drives can read Blu-Ray media. True B. Emergency Recovery System (ERS) Answer: A Explanation: To create a recovery disk in Windows XP. CSMA/CD "Pass Any Exam. you need to use Automated System Recovery (ASR). DVD media. CSMA/CA D. Enhanced Startup Disk (ESD) D. AC out Answer: C Explanation: The AC in. ISO C.

you need to select the normal backup type.www.4GHz radio frequency range and are directly compatible with each other are 802. Complete B. 802. The normal backup clears the archive bit after backing up to let the system know that the file was backed up. 802.actualtests. 802.11a operates in the 5GHz range and 802.11b and 802. Copy backs up all files but does not clear the archive bit. QUESTION NO: 974 The program that performs an upgrade from Windows NT to Windows XP is called "Pass Any Exam. it only backs up files the files that have changed since the last backup. Normal C.11g. Although Incremental backup clears the archive bit. 802. 802.11b C." . Incremental D. There is no such option as Complete backup. Any Time.D Explanation: The wireless IEEE standards for your laptop that can operate in the 2.com 295 Ac A.11g tua Which of the following wireless IEEE standards operate on the 2. QUESTION NO: 973 Answer: B.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 972 What type of backup will back up all selected files and then clear the archive bit? A.11a B.4GHz radio frequency and are directly compatible with each other? (Choose all that apply.11d is not a commonly implemented standard.) lTe sts .co m .11d D. Copy Answer: B Explanation: To back up all the selected files and then clear the archive bit.

The extended-density 3½? floppy diskettes can be formatted to 2. SETUP.44MB.44MB D.com Ac tua lTe sts Explanation: High-density 3½? floppy diskettes have a formatted capacity of 1. 720KB C.EXE Answer: D QUESTION NO: 975 High-density three and a half floppy diskettes have a formatted capacity of: A.88MB. 360KB B. Security zones D. Perimeter security B.88MB Answer: C QUESTION NO: 976 Which component of physical security addresses outer-level access control? A.co m 296 . INSTALL. WINNT. Mantraps C.actualtests. Strong passwords Answer: A Explanation: The Perimeter security is the physical security zone that addresses the outer-level access control of a facility." .EXE C. The Double-density 5¼? floppies and double-density floppies on the other hand can be formatted to a capacity of 360KB and 720KB respectively. 2.www.CompTIA 220-701: Practice Exam A.EXE D. 1. WINNT32.BAT B. . It is the first layer of access control that is intended to delay or deter entrance into a facility. QUESTION NO: 977 "Pass Any Exam. Any Time.

Boot file issues Answer: C "Pass Any Exam. Swap file issues OE. A.BAT issues D. Any Time. Mesh Answer: A QUESTION NO: 980 All of the following are Windows file-related problems except_________ A. Configuration file issues C. Star B.co m . ATT RIB D. which command do you use to remove the Hidden." . AUTO EXEC. UNDELETE B.CompTIA 220-701: Practice Exam In order to delete and/or replace system files. DELETE Answer: C QUESTION NO: 978 The most appropriate way to remove a USB device on a laptop computer is to stop the device first.com 297 Ac tua lTe sts .Only attributes on the file before you replace the file? A.www. and ReaD. System files not found B. BUS C. ERASE C. Ring D. System. True B. False Answer: A QUESTION NO: 979 Which of the following topologies allows for network expansion with the least amount of disruption for the current network users? A. and then remove it from laptop.actualtests.

TCP/IP hijacking Answer: A QUESTION NO: 982 The edit command line tool is able to open a text based word processor Answer: A QUESTION NO: 984 Which of the following file attributes are available to files on a FAT32 partition? A. The server indicates that it has exceeded its session limit.co The net use F: \\ComputerName\ShareName /persistent:YES command will automatically reconnect a network drive as F: after a restart on a Windows XP system. Smurf attack C. True B.www. Read Only C. Archive D.actualtests. Virus attack D. False . TCPACKattack B. Hidden. True B. Which type of attack is probably occurring? A.CompTIA 220-701: Practice Exam QUESTION NO: 981 A server on your network will no longer accept connections using the TCP protocol. System "Pass Any Exam. False tua QUESTION NO: 983 lTe Answer: A sts A. B.com Ac A." . m 298 . Any Time.

which one provides digital data transmission over the wires of a local telephone network and uses protocols such as PPPoE? tua lTe sts .com Ac The Point-to-Point Protocol over Ethernet (PPPoE) is a network protocol for encapsulating Pointto-Point Protocol (PPP) frames inside Ethernet frames.B. Compression Answer: A. HTTPS Answer: C. Satellite C.D QUESTION NO: 986 A. What services are associated with these ports? (Choose two. Cable B. HTTP D. eSATA and Express Card/54 are examples of hot pluggable devices A.C.www. Read Only. They are supported by NTFS files system. Telnet B. Archive.co m 299 .D Explanation: On a FAT 32 partition in Windows XP you can set Hidden. Any Time. Refer to the following Internet connectivity methods. True "Pass Any Exam. QUESTION NO: 985 You are administering a system that has been locked down for security reasons." . The attributes such as Encryption and Compression are not supported by FAT 32.actualtests. Dial-up Answer: C QUESTION NO: 987 USB. port 443 and port 80 have been disabled. You notice that among all of the other ports.CompTIA 220-701: Practice Exam E. and System attributes on the files. FTP C. DSL D.) A.

co Answer: D m 300 . is necessary to be entered before booting into the operating system? A. once setup. D. Like a hard drive. POST B.actualtests. LCD D. Any Time. BIOS D. B.CompTIA 220-701: Practice Exam B.www. you must insert the connector correctly or the drive can be damaged. CRT B. CCFL C. floppy drives have a 5. LDAP Answer: C "Pass Any Exam. User Accounts C.ROM drives.25-inch form factor and must be installed in the larger drive bays C.com Ac tua lTe sts QUESTION NO: 989 . Like DVD. Although some drives might not clearly key the receptacle for the Berg power connector. Because it is antiquated technology. floppy disk drives can no longer be purchased new. False Answer: A QUESTION NO: 988 Which of the following statements regarding floppy drive installation is true? A. Hide answers/explanations Atypical backlight technology is A. the floppy drive requires no external access. LED Answer: B QUESTION NO: 990 Which of the following password." .

Wireless Zero Configuration Answer: B QUESTION NO: 993 For modern motherboards. D. Any Time. if it is used in a hotel or on an airplane. YOU must use an external CPU/RAM programming station topreconfigure these components for your specific motherboard. Floppy D. modern operating system on a computer lacking mutable secondary storage? A. Hardware profile C.www.CompTIA 220-701: Practice Exam QUESTION NO: 991 Which of the following contains a bootable computer operating system and is unique in that they have the ability to run a complete. a portable computer with a docking station is generally connected to a local wired network. "Pass Any Exam.co m 301 . For example. B." . which statement concerning CPU and RAM configuration is most true? A. Driver signing D. the portable computer will automatically connect to a wireless network. Which of the following feature enables that? A. however. Modern motherboards have intelligent BIOS routines that automatically recognize and configure themselves for the CPU and RAM. Roaming profile B. The CPU and RAM modules have DIP switches on them that must be set the same as the DIP switch on the motherboard.com Ac tua lTe sts . The motherboard is preset from the factory to work with only one CPU and only one type of RAM module. C.actualtests. one of the characteristic of Windows operating system lets a user change which devices his computer uses when he moves it from location to location. Internal hard drive Answer: A QUESTION NO: 992 As portable computers are used in a variety of locations. Live CD B. Network C.

www. HTTP sts .ROM drive Answer: A QUESTION NO: 997 "Pass Any Exam. VPN C. Remove Backlight D. malicious software that monitors Internet surfing habits C. malicious software that is self-replicating and self-propagating B. malicious software that changes the user's home page D. Any Time. FTP B. malicious software attached to another piece of software Answer: A QUESTION NO: 995 Answer: B QUESTION NO: 996 You are an IT professional in an international company.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 994 Warm is a type of: A. WAN D. As an experienced technician. a customer calls you and is wondering what requires special attention if he wants to ship a laptop." .actualtests. Remove DVD. what is your recommendation so as to avoid the potential damage during transit? A. During your working hours.com 302 Ac tua lTe A. Remove PC card adapters B. Remove LCD C.co Which of the following allows for creating a private scope of computer communications or providing a secure extension of a private network into an insecure network? m .

B. Subnet mask C. C. DNS server Answer: A.co m 303 ." . C:\System\Windows32 C. A VPN is a private network between two computers using wireless cards without using a wireless access point between them.www.actualtests.CompTIA 220-701: Practice Exam Aero is a feature of the Windows Vista Ultimate operating system A. Hide answers/explanations Answer: C QUESTION NO: 1000 Which of the following locations is common for system files? A. A VPN is a testing protocol to verify the strength of a security infrastructure using mock intrusion attacks. False Answer: A QUESTION NO: 998 Which elements are required to communicate on a TCP/IP network? (Choose all that apply. A VPN is a networking protocol used for the propagation of virus data to ensure anti-virus is up to date. True B. which one about the Virtual Private Network (VPN) is the most appropriate? sts QUESTION NO: 999 .) A. A VPN is a secured line of communication between two points through a public network. IP address B. C:\System32\Win B. D. Default gateway D.com Ac tua lTe Refer to the following descriptions. C:\Win\System32 "Pass Any Exam. Any Time.B A.

com Ac tua lTe A. ZIF C. Any Time. SPGA "Pass Any Exam. Inverter C. what is the error that will be generated? .www. LPGA D." . Socket479 B. Screen D. General protection fault C. It also occurs when a program tries to access a memory address which does not exist.co QUESTION NO: 1002 m 304 . C:\Windows\System32 Answer: D QUESTION NO: 1001 Which LCD component is responsible for providing brightness? A. This error usually happens due to the sloppy programming and can be resolved by clearing the memory with a reboot. Backdrop Answer: A Answer: B Explanation: When a program in Windows illegally accesses the memory of another program then a general protection fault (GPF) error occurs in Windows. Backlight B. QUESTION NO: 1003 Which of the following is a socket technology that is designed to ease insertion of modern CPUs? A.actualtests. Illegal operation D. System lock-up sts When a Windows-based application attempts to access memory another program is using. Windows protection error B.CompTIA 220-701: Practice Exam D.

The dual layer capacity of Blu -ray disk is 50 GB. pausing until the pointer turns into a double-headed arrow. Hard disk D. Right-clicking the mouse and dragging the Taskbar to make it bigger B." . single-layer DVD+R Answer: B Explanation: Blu -ray disc (also known as Blu -ray or BD) is an optical disc storage medium designed to supersede the standard DVD format. Controller C. Drive interface B.actualtests.co m 305 . double-layer DVD+R B.R D. Double-sided.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 1004 Which optical disc format supports a data capacity of 25GB? A. Any Time.www. Double-sided. Single-sided. and then clicking and dragging D.com Ac A. Host adapter Answer: A "Pass Any Exam. single-layer DVD. Its main uses are storing high-definition video Blu -ray discs can store 25GB of data single-sided and single-layer. single-layerBlu-ray disc C. QUESTION NO: 1005 The Taskbar can be increased in size by Answer: C QUESTION NO: 1006 Which of the following is not one of the three major components of a hard disk drive system? A. Highlighting the Taskbar and double-clicking in the center tua lTe sts . Moving the mouse pointer to the top of the Taskbar. No other given options can store roughly more than 17GB of data. Left-clicking the mouse and double-clicking the Taskbar C. Double-sided.

It is a common component of the controller and host adapter and therefore it is not one of the major components of a hard disk drive system. Biometrics "Pass Any Exam. What is usually a cause of this? A. What term do you use to describe attacks of this type? A. Perimeter security D. 22 C. Which port will you need to block to prevent Telnet from being used? A.com 306 Ac tua lTe sts . IDS system C.co m . you decide to use your firewall to block the Telnet protocol. 21 B. 24 Answer: C QUESTION NO: 1008 While inspecting a motherboard. you notice a discolored area. you explain. Power surge D. The drive interface is the computer bus that connects the hard disk drive to the processor and memory. Some attacks. Spilled liquid B. Underclocking Answer: C QUESTION NO: 1009 As part of your training program. and a host adapter.www. You explain to them that not every attack depends on implementing advanced technological methods. Any Time." .actualtests. A HDD magnetically stores data on discs that are known as platters. 23 D. QUESTION NO: 1007 To increase security. you're trying to educate users on the importance of security. Improper manufacture C.CompTIA 220-701: Practice Exam Explanation: The three major components of a hard disk drive system are hard disk. Social engineering B. controller. take advantage of human shortcoming to gain access that should otherwise be denied.

co m 307 .actualtests. Any Time. which means delivering data at a guaranteed rate.link and Lynx.www. Other companies make use of other named such as i. to describe their 1394 products. It was used with trademarked name FireWire. A.CompTIA 220-701: Practice Exam Answer: A Explanation: This is called the Social engineering attack where the attackers use the inherent trust in the human species to gain access to their work environment. /and D.com Ac QUESTION NO: 1011 tua Explanation: IEEE 1394 standard was first developed by Apple. This is because it is not only high speed but also supports isochronous data. /? B. 63 D. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time. /more Answer: A QUESTION NO: 1012 "Pass Any Exam. /help C. such as video devices. lTe sts ." . 127 C. which can connect up to __peripherals in a daisy-chained topology. 15 B. QUESTION NO: 1010 The IEEE 1394 interface is a serial bus interface standard for high-speed communications and isochronous real-time data transfer. 7 Answer: C Which of the following options can be used with a command at a command prompt to see what options are available with it? A.

Click Start-> All Programs-> Search. sts . Toner cartridge C. Toner cartridge are used in Laser toner cartridges contain dry ink (toner). B. D. tua lTe Explanation: A bubble-jet printer is any printer that fires extremely small droplets of ink onto paper to create an image in the form of letters or graphics. Answer: D "Pass Any Exam. Ink cartridge B. Tracert D." .CompTIA 220-701: Practice Exam Which tool can be used to test connectivity and see the path taken to reach another host? A. how can you start a search for files and folders? A.www. Any Time. Click Start-> Search.com Ac A daisy print wheel is a device around which is a set of print characters that make a typing impression on paper.exe at the command prompt. Ipconfig C. Run search.co m 308 . Left-click a directory and choose Find. Paper tray Answer: A QUESTION NO: 1014 In Windows XP. Laser toners are much larger and more expensive than inkjet ink and more difficult to recycle. A Paper tray is a storing tray holding a stack of sheets of paper for feeding into a printer includes opposite paper guides one of which is adjustable relative to the other for varying the spacing between the paper guides.actualtests. Nslookup Answer: C QUESTION NO: 1013 Which device in a bubble-jet printer contains the printhead? A. Ping B. C. This ink is fired through Ink Cartridge. Daisy wheel D.

Class B C. C. which of the following are good procedures to follow? (Choose all that apply.www. Answer: C.C. D.226. B.18. D. Ensure that there are no safety hazards in your path. Lift by bending over at the waist. Carry monitors with the glass face away from your body.) A. Berg "Pass Any Exam. Provide properly maintained tools and equipment. Display an OSHA poster in a prominent location. C. Attend yearly OSHA safe work environment seminars.) A. Any Time.com 309 Ac tua lTe sts A.1. Keep records of accident reports. AT system connector B.D QUESTION NO: 1016 Answer: B QUESTION NO: 1017 When moving computer equipment. Use a cart for heavy objects.D QUESTION NO: 1018 What is the name of the power connector that is larger than the connector used for floppy diskette drives and that is commonly used with PATA drives? A. Class A B. Answer: B." . What class is this address? . This is not a valid IP address .co m You have a computer with the IP address 171. B. Class C D.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 1015 Which of the following are OSHA requirements for a safe work environment that must be followed by employers? (Choose all that apply.

com Ac tua lTe sts The docking station adds expansion capabilities.CompTIA 220-701: Practice Exam C. A bad erasure lamp D. ATX system connector Answer: C QUESTION NO: 1019 Which of the following sleep modes is also known as Standby? A.www. For example. Any Time. S3 D. without sacrificing the mobile computing functionality of the machine. A broken cleaning blade Answer: C. False Answer: A QUESTION NO: 1021 When you print documents on your laser printer." . the use of a docking station quickly enables a laptop computer to become a substitute for a desktop computer. A faulty transfer corona wire B.actualtests.co m Answer: C 310 . S2 C. An overheating printer C. What two things are the most likely causes of this problem? (Choose two.D QUESTION NO: 1022 "Pass Any Exam. as well as additional ports.) A. you see residue from previous images on the output. True B. S1 B. to a laptop. . S4 QUESTION NO: 1020 A. Molex D.

Answer: D Explanation: PATA (Parallel ATA) Hard drives are one of the earliest drive types and they do not have SATA power sockets.actualtests.www.state drives D. So. you are responsible for fixing the problem. Power supplies supply power to ATX-based motherboards with connectors known commonly as P8 and P9. while Berg connectors are used with floppy drives.com 311 Ac tua lTe sts . Ask the customer when they would like to have the work completed.co m ." . Any Time.CompTIA 220-701: Practice Exam Which technology is based on flash memory and is intended to eventually replace conventional hard disk drives that have moving discs and other mechanisms? A. D. the customer is anxious to know when he might come back to pick up his computer. Recently. there is something wrong with it. Therefore they use Molex connectors. Give the customer an estimated time for repair based on the technicians assessment. What is the best answer to that? A. he takes the computer to the Repair Center and as a technician. C. Molex connectors are used with PATA hard drives. Thumb drives B. The technician will get back to them as soon as possible. D. B. C. Memory cards C. You must make sure the voltage selector switch on the back of the power supply is switched to the lower setting if the computer is going to be used inEurope. SATA hard drives most often use the same type of power connector as PATA hard drives. Answer: A QUESTION NO: 1024 Which of the following statements about power supplies is true? A. Ask the customer to check daily to see when it is completed. SoliD. Optical drives Answer: C QUESTION NO: 1023 A customer has purchased a laptop computer for half a year. but he has no idea what the problem is. The 4 pin Berg connectors provide power "Pass Any Exam. Before leaving the Repair Center. Inform the customer that others are waiting. B.

It also allows you to write notes directly on the screen with a special pen called stylus. 300volts B. If the computer is going to be used in Europe the voltage selector switch on the back of the power supply should never be switched to the lower setting rather it must be set at the higher setting.000 volts to feel a shock. 3." . Both SATA Power connector and Molex connector cannot be used on the same drive.com 312 Ac tua Explanation: The humans need an electrostatic discharge of 3. "Pass Any Exam. SATA hard drives and PATA hard drives do not use the same type of power connector. Any Time. Notebook Answer: B Explanation: The Tablet PC resembles a paper notebook the most in its design and function. Tablet C. The SATA hard drive uses 15 pin SATA Power connector and PATA hard drive uses Molex connector.000volts D.000volts C. ATX-based motherboards use 20 pin 24-pin single power connectors instead of P8 and P9 connectors. 300. The charge below 3.actualtests.www.000volts Answer: B QUESTION NO: 1026 Which kind of laptop was designed to look and function like a paper notebook? A. 30. It has a fliparound screen and can be held like a large notebook. QUESTION NO: 1025 What is the approximate minimum level of static charge for humans to feel a shock? A.CompTIA 220-701: Practice Exam supply to floppy drives.co m . The P8 and P9 connectors are used by AT-based motherboards. lTe sts . Netbook D. Luggable B.000 volts is below human sensation.

Any Time.actualtests. False Answer: A "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 1027 USB. True B.co m 313 . eSATA and Express Card/54 are examples of hot pluggable devices A.www." .com Ac tua lTe sts .

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