CompTIA 220-701

220-701 CompTIA A+ Essentials

Practice Test
Version 2.0

CompTIA 220-701: Practice Exam QUESTION NO: 1 Which of the following memory types has a clock speed of 400MHz? A. PC133 B. PC2700 C. PC3200 D. PC10600 Answer: C

QUESTION NO: 2 A technician receives a Windows laptop that has not been operating correctly since a user changed some registry settings by mistake. Which of the following should be attempted FIRST? A. Reset the CMOS B. Rollback to a restore point C. Boot into Safe Mode D. Reconfigure the BIOS Answer: B

QUESTION NO: 3

A technician encounters an IP address of 191.15.20.1. The IP address is a member of which of the following classes? A. Class A B. Class B C. Class C D. Class D Answer: B

QUESTION NO: 4 Which of the following cables allows for the transfer of video and sound? A. VGA B. S-Video C. DVI "Pass Any Exam. Any Time." - www.actualtests.com 2

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CompTIA 220-701: Practice Exam D. HDMI Answer: D

QUESTION NO: 5 Which of the following is placed directly on the CPU in a new computer system to aid in the cooling process? A. Heatsink B. Fan C. Liquid cooling system D. Thermal compound

QUESTION NO: 6

Answer: B

QUESTION NO: 7

Which of the following printer types is the BEST for a technician to recommend to a company needing to print 10,000 black and white pages per month? A. Laser B. Thermal C. Inkjet D. Dot Matrix Answer: A

QUESTION NO: 8

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A. Ask the customer to speak with someone else that may be able to help. B. Ask open-ended questions to narrow the scope of the problem. C. Ask a co-worker what the customer is trying to explain. D. Ask focused questions that lead the customer with yes or no answers.

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When determining a customer's specific issue, which of the following is the BEST approach?

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Answer: A

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CompTIA 220-701: Practice Exam Which of the following keyboard combinations will lock a Windows XP workstation? A. Windows Key + L B. CTRL + ALT + Delete C. Windows Key + CTRL + Backspace D. Windows Key + CTRL + Escape Answer: B

QUESTION NO: 9 A customer wants to be able to search the Internet wirelessly with their laptop, from any location. Which of the following devices would be MOST effective in achieving this? A. Bluetooth card B. 802.11 a/b/gWiFicard C. 802.11nWiFi card D. Cellular WAN card Answer: D

A. Upgrade the BIOS. B. Release the LCD cutoff switch. C. Toggle theWiFi switch. D. Toggle theFn key. Answer: D

QUESTION NO: 11 A technician has determined that the primary hard drive has failed and the defective hard drive has been replaced. According to the troubleshooting process, which of the following steps would come NEXT? A. Document the setting.

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A customer wants to connect an external projector to a laptop. The projector is plugged into the external video port but no video is shown on the projector. Which of the following will correct the problem?

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CompTIA 220-701: Practice Exam B. Establish a probable cause. C. Verify full system operation. D. Question the user. Answer: C

QUESTION NO: 12 Which of the following commands is used to bring up the interface that allows a technician to edit startup services and applications? A. msinfo32 B. cmd C. dxdiag D. msconfig Answer: D

Most people know that the more programs you have running on your computer at once, the more likely it is that your computer will either run slowly or even crash. What most people don't know is that every time you boot your computer a whole mess of "hidden" programs load in the background. Some of these hidden programs are essential, but most aren't. Turning off some of these hidden programs can significantly increase your computer's performance and reliability.

QUESTION NO: 13

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Explanation: Built into Windows is a special tool called the "Microsoft System Configuration Utility" or simply " MSCONFIG. " Designed to help you troubleshoot problems with your computer, MSCONFIG can also be used to ensure that your computer boots faster and crashes less.

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CompTIA 220-701: Practice Exam Which of the following Windows Vista versions can be installed on a system with 512MB of RAM and a 40GB HDD? A. Home Basic B. Home Premium C. Ultimate D. Business Answer: A

QUESTION NO: 14 Which of the following is an example of a manufacturer's image stored on a hard drive? A. Factory Recovery Partition B. OEM Version C. Recovery CD D. Network Install Answer: A

802.11n has the potential to support up to: A. 11Mbps. B. 20Mbps. C. 54Mbps. D. 100Mbps. Answer: C

QUESTION NO: 16 A CRT monitor is flickering very rapidly, making it very uncomfortable to view. This can be corrected by: A. Adjusting the refresh rate. B. Adjusting the dot pitch. C. Degaussing the monitor. D. Adjusting the resolution.

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QUESTION NO: 15

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The PC needs an AT-to-ATX adapter. Firewall sts Every time the computer starts a technician receives a message saying that the computer case has been opened. D. Answer: C QUESTION NO: 18 Answer: B QUESTION NO: 19 Which of the following media types is MOST affected by the RPM rating? A.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 17 A PC is having its PSU replaced and the new PSU has a connector that is too large for the motherboard's socket. C.com Ac tua lTe A. The PC needs a 24-to-20 pin ATX adapter.actualtests. Which of the following can be disabled in the BIOS to prevent this message from appearing? . Intrusion detection C. Any Time. Trusted Platform Module (TPM) B.co m 7 . SDD B. Tape D. B. Flash C." . WiFi Protected Access (WPA) D. Which of the following is needed to solve this issue? A. The PC needs a 26-to-20 pin ATX adapter. The PC needs a NLX to ATX adapter.www. HDD Answer: D QUESTION NO: 20 "Pass Any Exam.

Start > Control Panel > Administrative Tools > Update Drivers>double click on 'Sound Card' C.actualtests. HDMI . Start > Control Panel > Administrative Tools > Sound Devices > 'Update Driver' D. DVI B. Any Time. Satellite D. Cable C. video and game controllers'>double click on the name of the sound card> Troubleshoot' B.com Ac tua lTe sts A.CompTIA 220-701: Practice Exam A technician downloads an updated version of the driver for a sound card in Windows XP. Device Manager>Driver tab> Update Driver> Double click on the name of the sound card under 'Sound. Device Manager> expand 'Sound." . 6-pin mini-DIN D. After extracting the driver.www.co m Which of the following connectors are used for musical equipment? 8 . MIDI C. Fiber Answer: D QUESTION NO: 23 Which of the following Windows utilities will identify issues with drivers and programs running under Windows XP? A. DSL B. video and game controllers' Answer: A QUESTION NO: 21 Answer: B QUESTION NO: 22 Which of the following broadband technologies provides the FASTEST bandwidth speeds? A. System Information B. Hardware Compatibility List "Pass Any Exam. how would the technician update the driver? A.

Dr.0.255. D. Any Time. "Pass Any Exam. Sound card B.255 D.0.1-126.0.255. Which of the following components has MOST likely failed? A. 128. Toner is applied to a photoconductor and transferred to the media.0-255.0.255. because of the wide variety of models shipping with this BIOS. Video card Answer: D Explanation: IBM BIOS beep codes Below are IBM BIOS Beep codes that can occur.com 9 Ac tua lTe A. which of the following is true? . Power supply C. Toner is sprayed to the media.255.0. sts In the laser printing process.0. Program Compatibility Wizard Answer: C QUESTION NO: 24 Which of the following IP ranges is Class C? A. Heat is applied to heat-sensitive media to create an image. B. and 2 short beeps. Watson D.255.co m Answer: A .0-191. the beep codes may vary.255.1. NIC D.255 B.www.0 QUESTION NO: 25 Answer: B QUESTION NO: 26 A computer fails POST with 1 long. A wax-based substance is melted and applied directly to the media. 192. 1.CompTIA 220-701: Practice Exam C.0-223.255." . C.actualtests. However.1.255 C. 224.255.

The technician comes to the conclusion that liquid was "Pass Any Exam. SSID broadcasting Answer: B QUESTION NO: 28 Answer: A QUESTION NO: 29 A. RJ-45 B.co Which of the following connector types is used on CAT5e cable? m . WPA encryption B.com 10 Ac A technician is installing Windows Vista onto a new computer locally. Blu-Ray D. NAT translation D. Floppy B. Which of the following describes the method the technician would MOST likely use? tua lTe sts A. ST C." . After questioning the user. DVD C. PXE Answer: B QUESTION NO: 30 A technician is repairing a keyboard issue.actualtests. BNC .www. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 27 Which of the following wireless network features grants the ability to select which devices connect to a wireless network based on a device's hardware address? A. MAC filtering C. the technician discovers that the user was eating lunch while typing the document. in which the keys are not typing anything within document editing software. RJ-11 D.

RAM. 6 D.actualtests. The printer successfully feeds paper through the unit while running the manufacturer's print test. Answer: A QUESTION NO: 32 ATX power supplies normally provide which of the following voltages? (Select TWO).CompTIA 220-701: Practice Exam spilled onto the keyboard. because most of the electronic components (CPU. Which of the following should the technician do FIRST? A. but nothing is being printed on the paper. A. Ask the user open-ended questions. AGP and ISA cards) used 5 V or 3.3 B.B Explanation: The power distribution specification defined that most of PSU's power should be provided on 5 V and 3. According to the troubleshooting theory. 15 E. Make closing notes of the repair. Check the ink cartridges for proper ink levels. D. which of the following would be the NEXT step to follow? A. B. Verify the system functionality. 3. 24 Answer: A. PCI ." . D.com 11 Ac tua lTe sts . Update the firmware in the printer.co m . Replace the fuser in this printer.3 V rails.www. B. Any Time. 5 C. C. Answer: C QUESTION NO: 31 A technician is attempting to troubleshoot an inkjet printer. Check the toner levels in the printer.3 V for power supply. Replace the keyboard with a new keyboard. C. QUESTION NO: 33 "Pass Any Exam. chipset.

" . KVM D. Quiet any vibration to aheatsink from a fan tua Thermal compound is designed to do which of the following? lTe sts . Insulate a component from the friction of theheatsink B. Reduce heat on a component through evaporation C.www. Smart card reader C. SCSI Answer: C QUESTION NO: 34 The user has just installed a new video game on their computer. 21 B. 25 D.co m 12 . Update the video driver B. 80 "Pass Any Exam.com Ac A. Perform a System Restore Answer: A QUESTION NO: 35 Answer: A QUESTION NO: 36 Which of the following ports need to be turned off on a firewall to block Telnet? A. Run a System Defragmentation D. when the video game starts the computer crashes. Any Time.actualtests. Barcode reader B. Roll back the video driver C.CompTIA 220-701: Practice Exam Which of the following devices will allow a technician to use a single set of input devices on several computers? A. Which of the following should the technician perform FIRST? A. 23 C. Provide for heat transfer from a component to theheatsink D.

com 13 Ac QUESTION NO: 39 tua lTe sts . Intrusion detection C.actualtests." . Recommended for use in HVAC Answer: D In the past there has been a series of thefts including laptops with personal information on them. Upon making the connection.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 37 A technician needs to remotely access a user's PC in order to resolve a problem. Answer: B QUESTION NO: 38 Which of the following is a characteristic of a plenum-rated cable? A. Which of the following is the BEST way to protect the personal information and prevent unauthorized access to the information in the event that a laptop is stolen? A. Flexible PVC outer jacket C. the technician discovers the customer has a confidential document open. Ask the user to close the document so that the work can proceed. Which of the following steps would be BEST to take? A. Power on password B. C. Recommended for analog phone lines B. Leave the document open and do not mention it to the user and proceed with the work. Recommended for ceiling use only D. Complex logon passwords D. Any Time. Close the document without commenting to the user and proceed with the work.www. When the system is first turned on it will prompt for the Power On password. Copy the document to a network drive as a backup so that work can proceed. D. B. Without it the computer will not "Pass Any Exam.co m . Drive lock Answer: A Explanation: You can add a Power On password to your computer or laptop for added security.

actualtests. The expansion slot needs to be enabled in the BIOS first. C. LC Answer: A QUESTION NO: 41 A computer displays an error upon booting which says 'Operating System Not Found. The computer's BIOS has 'Full'set instead of'High Speed' under the USB settings area. USB printer. D. Which of the following is MOST likely preventing the machine from booting normally? A. The card needs to have the compatibility jumpers set before it can be installed into the system. D. Answer: B "Pass Any Exam. RJ-45 B. B." .www. RJ-11 C. The card is a PCI Express card and the laptop supports PCMCIA.' It has a USB flash drive. Which of the following is MOST likely the reason? m 14 . QUESTION NO: 40 Which of the following connectors uses up to four pairs of wires when crimped? A. However. the card refuses to fit into the expansion slot. BNC D. The computer's BIOShas the flash drive above the hard disk in the boot order priority list. C. B. The card is a PCMCIA card and the laptop supports PCI Express cards. The computer needs to be manually configured to boot off the internal SATA hard disk drive upon startup.com Ac QUESTION NO: 42 tua Answer: D lTe A. sts .co A technician is trying to install a previous-generation expansion card into their new laptop. and USB webcam installed and connected.CompTIA 220-701: Practice Exam continue to boot. Any Time. The computer's BIOShas the USB printer below the hard disk in the boot order priority list.

CompTIA 220-701: Practice Exam QUESTION NO: 43 A laptop with an integrated 802.11 b/g card is unable to connect to any wireless networks. The laptop was previously able to connect to wireless networks. Which of the following is MOST likely the cause of this issue? A. The wireless card is disabled in BIOS. B. The wireless card drivers are not installed. C. The wireless hardware switch is turned off. D. The wireless card firmware requires an update. Answer: C

QUESTION NO: 44 Which of the following adapter cards would need to be installed in a computer to allow printing to the LPT1 port? A. USB B. Parallel C. Serial D. SCSI Answer: B

Explanation: A parallel port is a type of interface found on computers (personal and otherwise) for connecting various peripherals. In computing, a parallel port is a parallel communication physical interface. It is also known as a printer port or Centronics port. Port addresses Traditionally IBM PC systems have allocated their first three parallel ports according to the configuration in the table below.

QUESTION NO: 45 A user has purchased a laptop that has no means to charge the battery. Which of the following would the user MOST likely purchase? A. USB cable B. AC adapter C. PCMCIA card D. Replacement battery

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 46 A user has reported that the PC is not printing. Which of the following should the technician do FIRST? A. Replace the user's computer with a new one B. Question the user as to when the problem started to occur C. Clear the print queue of all current jobs D. Reinstall the print drivers on the user's computer Answer: B

QUESTION NO: 47

Answer: D

QUESTION NO: 48

A technician is servicing a customer's color laser printer and notices excess toner in the printer. Which of the following tools would BEST assist the technician in removing the excess toner? A. Damp towel B. Compressed air C. Alcoholwipe D. Computer vacuum Answer: D

QUESTION NO: 49 "Pass Any Exam. Any Time." - www.actualtests.com 16

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A. Hard drive cables are not connected. B. BIOS chips are not seated properly. C. The power supply is not functioning. D. Video card is not seated properly.

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After hardware upgrades have been installed, the technician boots the computer system. No display output is observed but a beeping is heard from the computer. Which of the following is the MOST likely issue?

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CompTIA 220-701: Practice Exam Which of the following can display statistical data regarding CPU usage, memory usage, and NIC activity? A. Hardware Profiles B. Event Viewer C. Device Manager D. Performance Monitor Answer: D

QUESTION NO: 50 Which of the following is a best practice when installing multiple new internal devices and several software programs? A. Update the system BIOS B. Make a backup C. Boot in to Safe Mode D. Remove all external devices Answer: B

QUESTION NO: 51

Answer: D

QUESTION NO: 52 Which of the following memory speeds is found with SDRAM? A. PC3200 B. PC2700 C. DDR3-16000 D. PC100

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A. 128.0.0.0-191.255.255.255 B. 192.0.0.0-223.255.255.255 C. 224.0.0.0-255.255.255.0 D. 1.1.1.1-126.255.255.255

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Which of the following IP ranges is Class A?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 53 Which of the following is considered to be an effect of static electricity? A. POST error code 501 B. Component failures C. Bad sectors on an HDD D. Poor power regulation Answer: B

QUESTION NO: 54

Answer: D

QUESTION NO: 55

A. Remove all unneeded peripherals B. Check the LCD cutoff switch C. Verify backlight functionality D. Swap the AC adapter Answer: D

QUESTION NO: 56 Which of the following devices is MOST likely used for data backups and stored off site?

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Which of the following should the technician verify FIRST if the customer reports that a laptop battery is not charging?

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A. 133MHz B. 166MHz C. 266MHz D. 333MHz

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Which of the following is the system bus speed of a PC2700 memory?

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CompTIA 220-701: Practice Exam A. Tape drive B. Flash drive C. CD-RW D. Blu-Ray Answer: A

QUESTION NO: 57 Which of the following is used to display real-time disk operation information in Windows 2000 Professional? A. Task Manager B. Disk Part C. Disk Management D. Performance Monitor Answer: D

QUESTION NO: 58

Answer: D

QUESTION NO: 59 Which of the following wireless security options offer the HIGHEST level of wireless network protection? A. Port blocking B. WPA C. MAC filtering D. WPA2

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A. Fiber B. CAT3 C. Coaxial D. CAT5

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Which of the following cables has a MAXIMUM recommended cable length of 100 meters (328 feet)?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 60 A technician has been asked to provide information on a new solvent being stored in the work area. Which of the following sources should the technician consult? A. Internet B. Manager C. MSDS D. Container Answer: C

QUESTION NO: 61

A customer has asked a technician what the difference is between a slower and faster RPM hard disk drive. Which of the following would be the BEST way to explain this to the customer? A. Create an analogy comparing drive speeds to CPU speeds. B. Simply state the specifications of both hard drives. C. Give the user several technical websites to research. D. Compare the two hard disk speeds using a well-known story.

A user reports that a laptop keyboard needs to be replaced because a certain key does not work. Which of the following is the FIRST option to take? A. Connect an external keyboard to test the issue. B. Test the RAM because the keyboard buffer appears to be the problem. C. Replace the laptop. D. Replace the RAM. Answer: A

QUESTION NO: 63

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QUESTION NO: 62

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CompTIA 220-701: Practice Exam When upgrading to a newer version of an OS.co m .actualtests. Upgrade the processor B. C. Update the BIOS C. Which of the following devices are the additional four pins used? "Pass Any Exam.D QUESTION NO: 64 While a technician is working on an employee's computer." . Take a long break to step away to relax and refocus. Delete existing programs D. Start>Settings>Control Panel>Administrative Tools C. A. Start>Settings>Network Connections B. A. Any Time. Upgrade the firmware E. Politely inform the user that all questions will be answered later. Request the manager to assist in the situation. Start>Settings>Control Panel>Accessibility Options D. another user begins asking irrelevant questions. B. which of the following are best practices? (Select TWO). D. Start>Settings>Printers& Faxes Answer: D QUESTION NO: 66 A technician is installing a motherboard that has a 24-pin connector from the power supply to the motherboard. the technician checks the port the printer is assigned to and finds it is set to LPT1:. Which of the following locations did the technician use to view the port settings? tua QUESTION NO: 65 lTe Answer: D sts . Which of the following is the BEST course of action? A. After checking to make sure the network printer is available. It is inhibiting progress because the technician cannot concentrate and becomes irritated. Delete personal data Answer: B. Leave the station and call another technician to complete the repair.com 21 Ac A technician receives a computer that is having trouble printing to a network printer.www.

Extra RAM D. Applets B. a user is unable to print documents to locally attached printers or network printers. Timeliness D. The user was able to print previously.com Ac A.www." .CompTIA 220-701: Practice Exam A. Printer hardware problem C. Which of the following is the MOST likely cause of this issue? sts QUESTION NO: 68 .co m 22 . Positive attitude Answer: A "Pass Any Exam. Incompatible print driver D. Personal calls B. Incompatible cabling B. Extra drives B. Gadgets Answer: D Answer: D QUESTION NO: 69 Which of the following should a technician avoid when dealing with a customer? A.actualtests. Cultural sensitivity C. Cooling system Answer: B QUESTION NO: 67 Items that may be added to the Sidebar in Windows Vista are known as what? A. Any Time. The processor C. Features C. Widgets D. Print spooler is not running tua lTe On a Windows computer.

11n Answer: B QUESTION NO: 72 Which of the following software options would BEST protect against trojans and worms? A. 802.com Ac tua lTe sts . 802. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 70 Which of the following should be done to remove dust from the inside of a computer case? A.actualtests. Use a dry paper towel and an anti-static strap C. printer. mouse. Anti-spyware software B. Use a lint free cloth and glass cleaner B.co m 23 ." .11g D. 802.11b C.www. Use a slightly damp cloth and a vacuum D. monitor. Use compressed air and a lint free cloth Answer: D QUESTION NO: 71 Which of the following WLAN protocols is in the 2.4GHz band with a maximum data rate of 11Mbps? A. 802. and network when using a laptop? "Pass Any Exam. Anti-adware software C. Anti-spam software Answer: C QUESTION NO: 73 Which of the following provides a connection for an external keyboard.11a B. Anti-virus software D.

B. Provide a way to access the hard drive in an emergency through the command prompt.actualtests. Delete a virus that has infected the hard drive through the command prompt. Infrared Answer: C QUESTION NO: 74 A user is explaining an issue that they are having with their workstation. Allow the restoration of a previously made image of a desktop through the command prompt. 192.255 D. Any Time. Restate the issue or question to verify understanding. D.255 C.0.CompTIA 220-701: Practice Exam A. 127. Answer: D QUESTION NO: 75 Answer: D QUESTION NO: 76 Which of the following is an example of a Class D IP address? A. Provide proper documentation on the services provided.0. 255. lTe Which of the following is the MAIN purpose of the Recovery Console in Windows XP? sts .0 B.com Ac tua A.co m 24 . Docking station D.255. D.www.255. Offer different repair options for the user's convenience. C. Bluetooth B. C.0 Answer: D "Pass Any Exam. After they finish explaining. Network hub C. B. Listen and do not interrupt the customer. 224." .255. Provide a way to recover corrupted print jobs through the command prompt.255. a technician's NEXT course of action should be to: A.0.0.

The processors contain 64K new transistors.actualtests. Dual core processing . The processors are made with a 64nm manufacturing process. C. Quad core processing D. The processors have an additional 64 instruction sets. SpeedStep technology C.com 25 Ac tua QUESTION NO: 79 lTe Answer: A sts A.www. SD card B. Hyper-threading B.co m Which of the following describes the process of scheduling multiple processes simultaneously amongst multiple logical processors? . Zip drive C. Answer: C QUESTION NO: 80 Which of the following data security features requires an external device embedded with integrated circuits for authentication purposes? A. Any Time. B. The processors provide a 64-bit register. D. DVD-RW Answer: D QUESTION NO: 78 Which of the following is the reason why 64 is contained in the processor names. Blu-Ray D. AMD Athlon 64 and 64 FX? A. Stylus "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 77 Which of the following removable storage devices is MOST likely used to duplicate bootable media? A." .

Which of the following is the MOST likely reason? A. Biometrics D. "Pass Any Exam. Smart card C. Any Time. ISA D. PCIe C. The card connects to a reader with direct physical contact or with a remote contactless radio frequency interface. CDFS . AGP Answer: B QUESTION NO: 83 A technician cannot get the Windows XP installation routine to recognize the SATA hard drive. NTFS D." . PCI B. QUESTION NO: 81 Answer: C QUESTION NO: 82 Which of the following expansion ports would provide the BEST performance for a new video card? A.co m Which of the following file systems MUST be used when implementing EFS? 26 . Password Answer: B Explanation: A smart card is a device that includes an embedded integrated circuit that can be either a secure microcontroller or equivalent intelligence with internal memory or a memory chip alone.com Ac tua lTe sts A. FAT C.www. FAT32 B.actualtests.CompTIA 220-701: Practice Exam B. The hard drive needs ATA drivers loaded via the F6 option during install.

A smart card reader B. The hard drive did not have the jumpers configured correctly and needs to be checked. The hard drive is incompatible with Windows XP and needs replacement. You have to install SATA drivers manually before Win XP is able to recognize your SATA HDD. KVM C. D. PCMCIA card D. Docking station Answer: D QUESTION NO: 85 A. A token device C." .com 27 Ac A technician has a security device which displays a number that changes overtime. A biometric device D. C.co m . otherwise it may try to boot from floppy ). Any Time. PCI Express card B. Of which of the following is this an example of? tua lTe sts .actualtests. An RFID scanner Answer: B QUESTION NO: 86 A user's hard drive is failing.CompTIA 220-701: Practice Exam B. Just at this point press F6 and show the drivers on the floppy.www. Answer: D Explanation: Windows XP install routine does not natively contain SATA drivers in it. The hard drive needs SATA drivers loaded via the F6 option during install. which of the following troubleshooting steps should be done? "Pass Any Exam. it will ask you if you want to install drivers. After you boot to Windows XP CD ( BIOS must be configured to boot from CD-ROM drive. Before the drive is replaced. QUESTION NO: 84 Which of the following expansion devices would allow a user to utilize multiple hardware profiles to control an external display and power option? A.

software and network components? A.exe D. services.www. The Services window will open. Any Time. msinfo32.msc from the Run option on the Start Menu.msc Answer: D QUESTION NO: 88 Which of the following utilities can an administrator use to manage hardware. Identify the problem C." . The preferred way to make changes to services is to launch services. followed by clicking the Services tab.mmc B.CompTIA 220-701: Practice Exam A. Identify user changes to the computer Answer: C QUESTION NO: 87 Which of the following commands would a technician use to launch the Services MMC in Windows Vista? A.com 28 Ac tua lTe Explanation: There are two ways to view Services on your computer. sts . If you want a quick visual of which items are running or stopped. Perform a backup D.actualtests. this is fine.co m . gpedit. MSINF032 D. Device Manager B.exe C. The first is to use the MS Configuration Utility by typing msconfig.11g has the potential to support up to: "Pass Any Exam. services.exe in the Run box accessed via the Start Menu. but the information is limited. MSCONFIG Answer: B QUESTION NO: 89 802. Establish a theory of probable cause B. MMC C.

Answer: C QUESTION NO: 90 Which of the following BEST provides intrusion prevention for a LAN from a remote location? A. B. Driver updates for new installations B. D. Windows Vista Ultimate B. Save information for critical files before system shut down C. Windows Vista Home "Pass Any Exam.com Ac tua A. C. 54Mbps. that causes the system to "crash. Any Time. A detailed description and remedy of a software related problem lTe sts QUESTION NO: 91 . Passwords D. known officially as a Stop Error or a bug check is the error screen displayed by the Microsoft Windows family of operating systems upon encountering a critical error.co m 29 ." . Biometrics Answer: A A BSOD in Windows provides which information? Answer: C Explanation: The Blue Screen Of Death (also known as BSoD or bluescreen ).actualtests. Firewall B. QUESTION NO: 92 Which of the following versions of Microsoft Windows includes Media Center? A. Diagnostic purposes of a critical system error D.www. of a non-recoverable nature. Smart cards C. 50Mbps.CompTIA 220-701: Practice Exam A." The term is named after the color of the screen generated by the error. 100Mbps. 11Mbps.

Plug the laptop into a UPS Answer: C "Pass Any Exam. LCD C. CRT Answer: A. C:\Users\ D.www. Which of the following BEST solves this issue? A. C:\ProgramFiles C." .com 30 Ac tua lTe sts . Toggle theFn keys C. Cordless phone B.D QUESTION NO: 94 When looking for 32-bit applications installed on a 64-bit version of Windows Vista. C:\Windows\System32 B.co m . Microwave E. Any Time. a technician should look in which of the following default locations? A. QUESTION NO: 95 A laptop's battery will not charge. Swap the A/C adapter D. Remove all unneeded peripherals B. Magnet D. Windows XP Professional Answer: A QUESTION NO: 93 Which of the following may cause RFI on a wireless network? (Select TWO). Windows XP Home D. C:\Program Files(x86) Answer: D Explanation: 64-bit apps default to C:\Program Files while 32-bit apps default to C:\Program Files (x86).CompTIA 220-701: Practice Exam C.actualtests. A.

DDR RAM C. C. Where can the technician configure this setting? A." . RIMM B. SODIMM Answer: D QUESTION NO: 97 Which of the following MOST accurately describes a VPN? A technician needs to configure a workstation for Wake on LAN.actualtests. Internet Explorer Properties D. SDRAM D. B. Control Panel C.co m 31 . A private tunnel through the Internet to securely communicate with a remote network. D. A security feature that throttles bandwidth and closes ports when possible virus traffic is detected. Windows Power Management Answer: A QUESTION NO: 99 "Pass Any Exam.www. BIOS B. Which of the following memory types would be the correct type? A. A network which has no connection to the Internet and is private by design.com Ac QUESTION NO: 98 tua Answer: B lTe A.CompTIA 220-701: Practice Exam QUESTION NO: 96 A technician needs to upgrade the memory in a laptop. A security encryption feature that encrypts wireless traffic with an access point for communication. sts . Any Time.

\\computername\sharename C. DVD. B. A. ISA C. DVD.actualtests.R Answer: A QUESTION NO: 102 Which of the following are valid ports for printing over a network? (Select TWO). CNR Answer: A QUESTION NO: 100 The POST process of a computer is designed to: A.DL B. CD. IEEE 1394 "Pass Any Exam. D.CompTIA 220-701: Practice Exam Which of following motherboard expansion slots supports a HD video card? (Select TWO).com Ac tua lTe QUESTION NO: 101 sts Answer: B . Any Time.R D. EISA E. PCIe B. A. CD. Load the operating system into memory during power on. AGP D.www. USB 001 B. Check for the latest motherboard firm ware updates. Test the software and hardware drivers before the operating system loads. C." .co m 32 . Test the essential components of the system during power on. SNMP D.RW C. IP_ip_address E. Which of the following types of portable media offers the LARGEST storage capacity? A.

FTP Answer: B Explanation: The port 80 is associated with HTTP TCP/IP protocol.com Ac Which of the following protocols uses port 80? tua lTe Explanation: The chassis of a PC is designed for proper internal airflow across the various components. Helpprevent moisture buildup in the case. SMTP B. This address can be verified from printer's configuration. a technician notices that several unused expansion card slots have open ports. D.www. HTTP C. Help limit electrostatic discharge (ESD) inside the case. B. sts . However. Answer: B QUESTION NO: 104 A. if your PC's enclosures are open." . QUESTION NO: 105 "Pass Any Exam.D Explanation: \\computername\sharename is a net command that manages network print jobs and IP_ip_address is a static IP address that is configured on a network printer so that it can be seen on the network by a computer. Any Time. then the cooling of the PC changes dramatically. HTTPS D.CompTIA 220-701: Practice Exam Answer: B.co m 33 . Which of the following BEST describes why the covers for these card slots should be reinstalled? A. The cooling of some components can be reduced or totally eliminated and can cause damage. Helplimit radio frequency interference (RFI) inside the case. Helpensure proper air flow through the case. QUESTION NO: 103 While performing a preventative maintenance check on a personal computer. C.actualtests.

C. E. Any Time. Sometime if the IP address of the printer is changed you cannot print. certain print codes in the file that is printing can confuse the print job and the job gets stuck in the print queue. The printer would not start printing again till that print job is removed from the queue. BNC C.actualtests. A." . New drivers have been released and need to be installed. Which of the following is the MOST likely cause of the issue? (Select TWO). B. The printers IP address has changed. Sometimes. Print spooler view in the Printers Control Panel D. A technician has verified the printer is online and prints a configuration page from the printer.co m 34 . Properties of the port within Device Manager Answer: B Explanation: To find the port that your printer is currently using. Answer: C. you need to open the properties of the printer from the Printer's Control Panel QUESTION NO: 106 Users are reporting that print jobs being sent to a shared printer are not printing. Properties of the printer from the Printers Control Panel C. T-Connector B. The print queue window from system tray B. QUESTION NO: 107 Which of the following connector types is used with twisted pair cable? A. RJ-45 "Pass Any Exam.www.com Ac tua lTe sts . QoS for printing is not functioning over the LAN.CompTIA 220-701: Practice Exam Which of the following allows verification of the port that a printer is currently using? A.D Explanation: The possible cause of the problem in this case is that either a job in error status is at the top of the print queue or the IP address of the printer has changed. The printer needs to have a cartridge replaced. D. To find this problem you can ping the printer from your computer. A job in error status is at the top of the print queue.

" . sts .CompTIA 220-701: Practice Exam D. Start>Run>typecmd>click OK>type ipconfig /all>press enter key and ask user to read the results. 1x B. You can type the Ipconfig command by "Pass Any Exam.co m . Any Time. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). 8x E. A. 6x D.www. Answer: D Explanation: The Ipconfig command is used to find the IP configuration information of a computer. The Syntax IPCONFIG /all displays full configuration information.actualtests. LC Answer: C Explanation: With twisted pair cable you can use RJ-45 connector. 24x Answer: A. C. D. Start>Run>typeipconfig>click OK and ask user to read the results. Start>Run>typecmd>click OK>type ipconfig /flushdns>press enter and ask user to read the results. 1x and 8x bus speeds can be used. 3x C.com 35 Ac A user calls and says they cannot get to the Internet. Start>Run>typecmd>click OK>type ipconfig /release>press enter key and ask user to read the results. especially Ethernets QUESTION NO: 108 Which of the following bus speeds is used for a PCIe card? (Select TWO).D QUESTION NO: 109 A. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. How would a technician walk the user through checking the IP address and default Gateway on the computer? tua lTe Explanation: For a PCIe or PCI expansion card. B.

Provides security for a network through the use of ACLs. D. The recovery process will start.. Any Time. ERD disk Answer: A Explanation: To perform an ASR restore in Windows XP . The DNS server strictly functions as an ip address lookup for a given domain name." at the bottom of the screen.www.com Ac tua lTe sts QUESTION NO: 111 . QUESTION NO: 112 Which of the following commands verifies connectivity between two hosts? (Select TWO).. To perform Automated System restore you need to boot the computer with the OS CD and then as soon as you see the message: "Press F2 to run Automated System Recovery (ASR) . chkntfs B. Provides resolution of host names to IP addresses. A. dxdiag "Pass Any Exam. Recovery console C. Answer: B Explanation: The main function of DNS is the mapping of IP addresses to human readable names. QUESTION NO: 110 Which of the following BEST describes the function of a DNS server? A. Operating system CD B.actualtests. Dynamically assigns IP addresses for easy client configuration. you need Operating system CD and the recovery floppy disk that you have created. press F2. B.CompTIA 220-701: Practice Exam clicking Start->Run and then typing cmd to open the command prompt to type the ipconfig command. Which of the following is needed to perform an ASR restore in Windows XP? A. C." . Vendor recovery CD D.co m 36 . Secures network traffic through shared key encryption.

www. Although the creation is based on slipstreaming technology the exact way each manufacturer achieves it is totally different and unique. Space set aside by Windows for use by the virtual memory swap file.com 37 Ac Which of the following describes the 25 or 9 pin connector with male pins on the back of a laptop computer? tua QUESTION NO: 114 lTe Explanation: The second partition is the recovery partition put by the manufacturer and how it is achieved is proprietary.E QUESTION NO: 113 A technician notices that there is a second partition on the primary hard drive. ipconfig E. D. IEEE 1394 port D. Which of the following is the MOST likely explanation for this extra partition? A. USB port Answer: B Explanation: If a laptop computer has 25 or 9 pin connector with male pins on the back of it then it indicates that the laptop contains a Serial port. Space reserved by the drive manufacturer for firmware. They are used for the RS-232 (serial) ports QUESTION NO: 115 "Pass Any Exam. tracert D. Any Time." . This partition is not assigned a drive letter and is not accessible from Windows. sts . ping Answer: C. Serial port C. Answer: D A. B. Parallel port B. A potentially dangerous virus has been downloaded onto the system. A recovery partition put there by the manufacturer.co m .actualtests.CompTIA 220-701: Practice Exam C. C.

CompTIA 220-701: Practice Exam A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use? A. 224.0.0.1 B. 255.0.0.0 C. 255.255.0.0 D. 255.255.255.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.255.0.0.

Answer: A

QUESTION NO: 117

A user reports that their computer suddenly will not boot. When the technician arrives, they discover that the user is very worried they will not be able to complete a research paper they've been working on which is due by the end of the day. Which of the following is an appropriate response to the users concerns? A. A Trojan may have infected the OS or worked its way into the MBR. What did you download recently that caused the problem? B. I understand your concern, and will try to have your computer working again as quickly as possible so that you can finish your report. C. If the paper was so important to you, you should have created a backup copy so you could finish it on another computer.

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Explanation: The Impact printer or dot matrix is the only printers that allow you to print multipart forms because they can handle the thickness of these documents and print through all the layers.

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A. Impact printer B. Thermal printer C. Inkjet printer D. Laser printer

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Which of the following printers would be the BEST choice for printing on multi-part forms?

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QUESTION NO: 116

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CompTIA 220-701: Practice Exam D. I do not understand why you are upset. I am sure your professor will understand and you will be able to turn in the paper tomorrow. Answer: B Explanation: The appropriate response for the customer in this situation will be to comfort user by telling him that you understand his concern, and will try to solve his problem as soon as possible so that he can finish and submit his research papers. Blaming him or giving him an unpractical suggestion will make the user think that you don't understand the urgency of his work and therefore not taking his problem seriously.

QUESTION NO: 118

Answer: A,B,F

QUESTION NO: 119 Which of the following is an advantage of upgrading to a 64-bit version of Windows? A. A greater number of dynamic disks or disks larger than 1 TB can be supported. B. Multiple applications running in 16-bit compatibility mode are supported. C. More than 4GB of RAM, in some cases up to 128GB of RAM can be supported. D. A new anti-virus protection scheme called Data Execution Prevention is supported. Answer: C

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Explanation: The hot pluggable hardware that you can purchase for computer is eSATA , Express Card/54, and USB. External Serial Advanced Technology Attachment or eSATA is an external interface for SATA hard drive, Express Card/54, and USB is designed to allow users to install and remove modules at any time, without having to switch off their systems.

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A. eSATA B. Express Card/54 C. PS/2 peripherals D. MIDI devices E. NIC F. USB

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CompTIA 220-701: Practice Exam Explanation: The advantage of upgrading your 32 bit Windows to a 64-bit version of Windows is that They supports more than 4GB of RAM and in some cases supports up to 128GB of RAM.

QUESTION NO: 120 A technician is replacing fifteen 21 CRTs with 19 LCDs. The storage room is on the other side of the building. Which of the following safety measures should the technician take? A. Wear a back brace when lifting and carrying the CRTs to the storage room. B. Wear anti-static wrist straps to prevent ESD in the new monitors. C. Recycle the monitors after removing the capacitors for use in other monitors. D. Ask several technicians for help in lift the CRT monitors and use a cart for transporting them.

QUESTION NO: 121

A technician is installing Windows XP on a system that has a SATA HDD. Which of the following will the technician MOST likely have to do to start the installation? A. Press the F8 Key B. Press the F3 Key C. Press the F2 Key D. Press the F6 Key Answer: D Explanation: To install Windows XP on a computer that uses a SATA hard drive, you may need to Press the F6 Key because a new SATA hard drive needs SATA drivers disc during the Windows Setup process. During the installation, a blue screen with a message at the bottom appears and prompts you to press F6 if you need to install a third party SCSI or RAID driver. Pressing F6 will ensure that you don't miss the SATA driver prompt screen when it has finished loading all the drivers.

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Explanation: To shift fifteen CRTs to the other side of the building and get new LCDs from there, you should request for the help of several technicians for lifting the CRT monitors and use a cart for transporting them. While moving computer equipment from one place to another, make sure that you use carts for heavy objects and the path that you are using for taking these object is free of safety hazards otherwise you may fall and hurt yourself.

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Answer: D

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CompTIA 220-701: Practice Exam QUESTION NO: 122 After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? A. Install a larger fan near the hard drive to cool the system. B. Clean the drive with compressed air and continue to use it. C. Remove and replace the drive. D. Apply more thermal compound and reseat the drive. Answer: C Explanation: The above scenario indicates that the hard drive being replaced is corrupt and damaged. Therefore, the drive must be removed and replaced again.

Answer: B

QUESTION NO: 124 Which of the following interfaces are typically supported on the input side of a KVM switch? A. PS/2, VGA, USB B. DB25, DB9, PS/2 C. PS/2, DB9, USB D. PS/2, DB25, VGA Answer: A "Pass Any Exam. Any Time." - www.actualtests.com 41

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Explanation: To set up a new operating system on your computer using the CD-ROM, you need to first create a partition and then format the partition to prepare it to be used by the OS and then install the operating system. The device driver installation is the part of the OS installation.

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A. Format a partition, install device drivers, and install the operating system. B. Create a partition, format the partition, and install the operating system. C. Install the operating system, create a partition, and install device drivers. D. Install the operating system, install device drivers, and create a partition.

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Which of the following BEST describes the initial process of setting up a new operating system from a CD.ROM?

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QUESTION NO: 123

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CompTIA 220-701: Practice Exam Explanation: The interfaces that are usually available to you on the input side of the KVM switch include PS/2, VGA, and USB.

QUESTION NO: 125 While a technician is responding to a customers call, a co-worker keeps insisting on telling the technician about their weekend. Which of the following is the BEST course of action? A. Ask the customer permission to put them on hold and listen politely to the co-workers stories. B. Put the customer on hold just for a few minutes and join the conversation. C. Forward the customer to another technician and join the conversation. D. Ask the customer permission to put them on hold and politely ask the co-worker to talk later.

QUESTION NO: 126

Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. Although Windows XP lets you format only up to 32GB but can read larger volumes.

QUESTION NO: 127 The BEST information to document when changing the refresh rate on the display is to include:

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A. Up to 16GB B. Up to 32GB C. Up to 1024GB D. Up to 2048GB

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Which of the following is the maximum FAT32 volume size Windows 2000 and XP will recognize?

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Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer.

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Answer: D

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CompTIA 220-701: Practice Exam A. the previous refresh rate and the new refresh rate applied. B. the method that was used to access the display properties to change the refresh rate. C. all the refresh rates that were tested. D. the color resolution the user requested as well as the refresh rate. Answer: A Explanation: The information that should be documented when you change the refresh rate of your monitor is the old and the new refresh rate. Both the monitor and adapter have different refresh rates but they must agree on the refresh rate you select. If either device does not support a particular refresh rate, such a rate cannot be used therefore the refresh rate that was supported earlier and the new refresh rate is good information to be documented.

QUESTION NO: 128

Which of the following features is only available with the Windows XP Professional version as compared to the Windows XP Home version? A. Simple File Sharing B. Basic Disk Partitions C. Remote Desktop D. Joining a domain Answer: D

Explanation: The feature that is not available in Windows XP Home version but available in Windows XP Professional version is joining a domain.

QUESTION NO: 129

A technician receives a boot error message OS not found. Which of the following should the technician check? A. The boot order in the BIOS B. If Plug and Play is enabled C. If the computer is in Safe Mode D. If the BIOS is current Answer: A

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not from an application. Control Panel> Accessibility Options> General "Pass Any Exam. Answer: C QUESTION NO: 132 A technician converts several existing Windows XP Professional laptops from English to the German language. Excessive internal display brightness is set. Which of the following should the technician do NEXT? A.co m Answer: D .www. the technician has a discussion with the customer and reviews some examples of their print jobs." . You should always use the test page feature from the printer properties. D. Having arrived onsite. Clean the toner cartridge.CompTIA 220-701: Practice Exam Explanation: First check the boot order. B. The airflow is blocked. B. Change the paper. Replace the fuser. D.actualtests. Insufficient memory for the OS. Print a test page.com 44 Ac tua lTe Explanation: If a printer is not working for a particular user then the first thing that you should try is to print a test page from the computer which is unable to use the printer. which you already know. Any Time. The processor is improperly seated due to bent pins. Printing a test page using the printer's self-test will not lead you anywhere because it can only tell that the printer is printing fine. Which of the following is the correct path to change the language settings? A. C. If that does not work then you may need to delete and reinstall the printer. QUESTION NO: 130 A customer reports that the laser printer produces poor quality printouts. C. QUESTION NO: 131 Which of the following may cause a customer to experience excessive heat in a laptop? A. to test printing. sts .

11b D. Answer: C QUESTION NO: 135 A user reports that the desktop appears smaller than usual and there is a large black border around the desktop on the monitor. B. Control Panel> Regional and Language Options> Languages> Details Answer: B QUESTION NO: 133 A technician has added a wireless network interface card (NIC) to a laptop. sts . When connecting the laptop to a wireless network. Control Panel> Regional and Language Options> Regional Options C.11x C.CompTIA 220-701: Practice Exam B. Control Panel> Regional and Language Options> Regional Options> Customize D. Which of the following would be MOST likely to fix the problem? "Pass Any Exam. Print a test page. 802. 802. 802. Cycle theprinters power. Reboot the computer. Which of the following standards of wireless card did the technician install? A.www.11g standard if you want to use a standard that can support communication up to 54Mbps. Perform a self-test page. 802. D.com Ac tua QUESTION NO: 134 lTe Explanation: You need to use 802. 802. Any Time.11g B. the technician successfully tests for speeds of up to 54 Mbps.11 standards.11q Answer: A Which of the following would be the LAST step to take when installing a printer? A. and Bluetooth supports communication up to 3Mbps. 802.actualtests.11x refers to the family of 802.11b supports communication only up to 11Mbps." . C.co m 45 .

CompTIA 220-701: Practice Exam A. Have the userdemagnetize and restart the monitor. B. Configure the Display Settings on the monitor. C. Change to a lower resolution. D. Configure the Display Settings in Device Manager. Answer: B

QUESTION NO: 136 Which of the following is the recommended maximum length of a parallel ATA cable? A. 16 inches (40cm) B. 22 inches (55cm) C. 24 inches (60cm) D. 18 inches (45cm) Answer: D

Answer: A,B,C

QUESTION NO: 138 A user has a network laser printer that is printing constantly. The user has tried power cycling the printer. Which of the following should the technician recommend that the user do FIRST? A. Restart the spooler service. B. Reboot the computer. C. Access the print queue and pause all print jobs. D. Purchase a new USB cable. "Pass Any Exam. Any Time." - www.actualtests.com 46

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A. Set printing defaults. B. Specify a separator page. C. Spoolprint jobs and start print jobs immediately. D. Print a test page. E. Pause printing F. Delete ports.

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Which of the following are features of the Advanced Tab under Printer Properties? (Select THREE).

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QUESTION NO: 137

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CompTIA 220-701: Practice Exam Answer: C

QUESTION NO: 139 Which of the following should be configured on a shared Windows XP Professional system to ensure that each user's data is secure? (Select TWO). A. Disable the Switching Users setting within the Change the way users log on or off in the Control Panel User Account applet. B. Use the File Encryption settings in the Advanced Settings of Properties for the respective user's data folder. C. Add multiple users in the Control Panel User Account applet. D. Use NTFS security to secure the data files. E. Use the Security Center Control Panel Applet to secure resources on the shared system. Answer: C,D

QUESTION NO: 140

Which of the following is a cost effective technology that can be implemented on desktops and laptops to meet security considerations and reduce internal password reset costs? A. Hand recognition software B. Smart card reader C. Biometric fingerprint reader D. Portable face recognition reader Answer: C

QUESTION NO: 141 A frustrated customer reports that a problem which was supposedly repaired is occurring again. The customer does not appreciate any efforts to assist with this problem and grows angrier with each attempt at resolution. Which of the following would be an appropriate method for dealing with this situation? A. Allow the customer to continue uninterrupted and remain silent until a response is requested. B. Inform the customer that the technician is only trying to help. C. Agree with the customer that other technicians are not resolving issues completely and assure the customer that the problem will be resolved. D. State that the technician will need to speak with a supervisor about this problem and then put the customer on hold. "Pass Any Exam. Any Time." - www.actualtests.com 47

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CompTIA 220-701: Practice Exam Answer: A

QUESTION NO: 142 Which of the following types of printers uses an electrostatic charge to create an image of the page onto a charged photoreceptor? A. Laser B. Thermal C. Impact D. Ink dispersion Answer: A

QUESTION NO: 143

A technician is working on a workstation that shuts down after extended periods of operation. Which of the following should be checked FIRST? A. Vents for blockage B. Hyperthreading settings C. Ribbon cable seating D. CPU seating Answer: A

Which of the following can be upgraded on a laser printer? (Select TWO). A. Pickup roller assembly B. Fuser assembly C. Hard drive D. RAM E. Corona wire Answer: C,D

QUESTION NO: 145

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QUESTION NO: 144

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CompTIA 220-701: Practice Exam A motherboard has a Socket A CPU connector. Which of the following types of CPU can be used with this motherboard? A. Itanium B. Athlon C. Pentium III D. Xeon Answer: B

QUESTION NO: 146 Which of the following paths can be used to upgrade the drivers for a network interface card (NIC)? A. My Computer > Properties > Hardware tab > Windows Update B. Control Panel > Network Connections > Tools > Drivers C. Device Manager > Network adapters > Properties > Driver tab D. My Network Places > Tools > Drivers > Update Driver Answer: C

QUESTION NO: 147

Answer: C

QUESTION NO: 148 Which of the following components are included in a typical laser printer maintenance kit? (Select THREE). A. Image drum B. Paper pickup rollers C. Fuser

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A. Remove unneeded fans. B. Install a liquid cooling solution. C. Install round IDE cabling. D. Replace the side panels with mesh wires.

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Which of the following would be the BEST way to improve airflow inside a computer?

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CompTIA 220-701: Practice Exam D. Duplexer E. Toner F. Transfer roller Answer: B,C,F

QUESTION NO: 149 Which of the following are printing protocols that can be used for printing over a network? (Select TWO). A. HTTP B. RAW C. LPR D. FTP E. USB Answer: B,C

QUESTION NO: 150

Answer: A,D

QUESTION NO: 151 A technician installs a program that requires a security dongle but the program will not work. Which of the following is MOST likely the cause? A. The software is not supported by the operating system. B. The hardware dongle was not installed. C. The software was installed incorrectly. D. The operating system does not support security dongles. "Pass Any Exam. Any Time." - www.actualtests.com 50

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A. thereare not enough fans. B. the case is too small. C. the processor is too fast. D. one or more fans are inoperable. E. the memory is defective.

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A computer is overheating but the fans are not obstructed and there is no dust on the components or heatsinks. The MOST likely cause of the overheating is that: (Select TWO).

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 152 After a user ran a registry cleaning program, the computer running Windows XP will not boot. Which of the following should a technician recommend FIRST? A. Connect the drive as a slave to another computer and use REGEDIT to correct the issue. B. Run System Restore to get to a previous working condition. C. Use the boot disk and run SCANREG /RESTORE. D. Boot using Last Known Good Configuration. Answer: D

QUESTION NO: 153

Which of the following printers use a carbon film or inked ribbon to print? A. Laser B. Ink jet C. Impact D. Thermal Answer: C

QUESTION NO: 154

Which of the following could be defined as "determining the underlying reason that a problem occurs in order to prevent similar problems in the future"? A. Efficiency tracking. B. Issue prevention. C. Rootcause analysis. D. Problem analysis. Answer: C

QUESTION NO: 155 When configuring biometric devices, which of the following would be the MOST dangerous type of error? "Pass Any Exam. Any Time." - www.actualtests.com 51

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False negative B. B.CompTIA 220-701: Practice Exam A. Upgrade to Windows NT4.com Ac tua lTe sts . D. then to Windows 98SE then Windows XP Home. Clean out the dirt with a damp rag. Answer: A.0 SP1 then Windows XP Home. B. Defragment the hard drive weekly. Answer: B QUESTION NO: 158 Which of the following is the BEST way to remove a USB device on a laptop computer? A. True negative C. A. Degauss the display and drives." . Clean out the dust with compressed air. B.C QUESTION NO: 157 To lengthen the life of computer hardware.co m 52 . Perform a clean installation of Windows XP Home.www. Any Time. "Pass Any Exam. False positive Answer: D QUESTION NO: 156 A user wants to upgrade to Windows XP Home from Windows 95. Upgrade to Windows 98SE then to Windows XP Home. and then remove from laptop. Which of the following describe the potential upgrade paths? (Select TWO). D. Turn off the laptop. Upgrade to Windows 95 OSR2. Upgrade to Windows XP Home directly from Windows 95. C. True positive D. it is BEST to perform which of the following actions on a routine basis? A.actualtests. and then turn off the device. Stop the device. C. E. Remove hardware in Control Panel. Remove the driver from Device Manager. D. C.

a balloon in the system tray indicates a print job has failed to print. The computer needs to upload the print job. The modem is not functioning properly. B. HKEY_ CURRENT_USER B. The printer does not recognize the font type. The paper needs to be replenished. sts .www. HKEY_USERS C. HKEY_CURRENT_CONFIG D. C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 159 Which of the following registry keys store data about all accounts on the machine? A. Which of the following would be the MOST likely cause of the problem? A. B." . but is unable to successfully install the drivers. updated drivers. Printer firmware needs to be updated.com Ac tua lTe A. D. Which of the following is the MOST likely cause? m 53 . Answer: C QUESTION NO: 162 "Pass Any Exam.actualtests.co When trying to print. The modem is not recognized in Device Manager. The account does not have permission to install drivers. The technician has the correct. HKEY_LOCAL MACHINE Answer: B QUESTION NO: 160 Answer: B QUESTION NO: 161 A user has asked for a technician to update the device drivers for their modem on a Windows XP system. Any Time. The high encryption package is not installed. D. C.

Wire nut Answer: A Answer: C QUESTION NO: 165 Before shipping a laptop. which of the following should be removed to avoid damage during transit? A.CompTIA 220-701: Practice Exam Which of the following is a hazard associated with improper disposal of a CRT? A. High vacuum Answer: B QUESTION NO: 163 While working inside of a desktop computer. LCD C. Mercury C.ROM drive "Pass Any Exam.EXE tua Which of the following command lines should a technician use to uninstall the Windows XP Service Pack 2? lTe QUESTION NO: 164 sts . Which of the following should be used to repair the wire? A.EXE D. TASKMAN. Duct tape D. SPUNINST.EXE B. Lithium D." . PC card adapters B. Electrical tape B.www.co m 54 . Masking tape C. Any Time. a technician finds a wire with insulation damage from rubbing up against a cooling fan.EXE C.actualtests. Electromagnetic Interference (EMI) B.com Ac A. DVD. CONVERT. PROGMAN.

D. Electromagnetic interference B. Directly spray the vents with compressed air. B. Backlight Answer: A QUESTION NO: 166 Which of the following would a technician go to setup a password that would be required prior to booting into the operating system? A. POST C. Install ceiling fans in the room." . BIOS D. Which of the following should the technician take under consideration? A. Any Time. User Accounts QUESTION NO: 167 Answer: D QUESTION NO: 168 A technician is planning to open and work on a CRT monitor. lTe sts A technician determines that a laptop is not properly cooling due to excessive dust in the vents. Periodically clean the vents using a small vacuum cleaner.www. Use a moist rag to clean the vents monthly. LDAP B. High voltage discharge C. Radio frequency interference D. Uninterruptible Power Supply (UPS) Answer: B "Pass Any Exam. Which of the following is the BEST preventive maintenance procedure that the technician should perform? .CompTIA 220-701: Practice Exam D.actualtests.com Ac tua A.co m Answer: C 55 . C.

B." . Ask open-ended questions to gather the symptoms. run diagnostic tests. Which of the following should the technician keep in mind when setting up the lab? A.CompTIA 220-701: Practice Exam QUESTION NO: 169 A technician is setting up a lab with fourteen wired PCs and one switch in a physical star network configuration. Cable D.actualtests. Which of the following can the technician do to better understand the customers issue? 56 . Get the customer contact information. D. Cable management to avoid trip hazards B. and then confirm the findings with the customer. Location of the PCs with respect to each other D. sts .com Ac tua lTe A.www. Satellite Answer: D QUESTION NO: 172 Which of the following has the HIGHEST cost of implementation in a small office home office (SOHO) environment? "Pass Any Exam. Fiber B. Begin running diagnostic software and confirm findings with another technician. Electrical safety with the extra network cables C. C. Ask close-ended questions so that the customer does not get overwhelmed with industry jargon.co m A customer brings a PC for a technician to repair. DSL C. Number of fans located in the room so system does not overheat Answer: A QUESTION NO: 170 Answer: B QUESTION NO: 171 Which of the following usually has the HIGHEST latency? A. Any Time.

SSID D. B. Allows for a portable computer to be easily moved without being plugged into an outlet. To change the voltage coming from the wall C. WEP C. Converts AC power to DC power that a computer can use to operate and charge its battery. To allow alternating current to be used instead of direct current D.co m 57 . To allow the power supply to operate at different voltages B. To change the output voltage to meet the needs of the motherboard Answer: A QUESTION NO: 175 The power brick or external power supply serves which of the following functions for a portable computer? A. WPA B. Changes DC power to AC power to charge the battery and enhances portability. Any Time. Filters incoming voltage spikes and surges. Satellite D.www. which of the following is broadcasted by default and should be disabled? A. D. RADIUS Answer: C Which of the following is the purpose of the voltage selector switch? A. Fiber Answer: D QUESTION NO: 173 When setting up a WAP.CompTIA 220-701: Practice Exam A. DSL B.actualtests. Broadband C.com Ac tua lTe sts QUESTION NO: 174 . C." . Answer: D "Pass Any Exam.

actualtests. Impact B. Any Time. SODIMM B. SDRAM C. Dot Matrix C. DDR2 . SIMM D. DDR B. RIMM Answer: B Explanation: Pentium 4 / Celeron D processors in LGA775 package processors support DIMM SDRAM Answer: A QUESTION NO: 178 Which of the following printer types shoots the ink onto the paper? A. Laser "Pass Any Exam.co Which of the following has the speed of PC2700? m QUESTION NO: 177 .com 58 Ac tua lTe sts A. Thermal B.www. DIMM C. DDR3 D." . Laser D.CompTIA 220-701: Practice Exam QUESTION NO: 176 Which of the following memory modules has 168 pins? A. Inkjet Answer: D QUESTION NO: 179 Which of the following printer types stamps the ink onto the paper? A.

com 59 Ac Explanation: A Virtual Private Network (VPN) shows all computers on the local network even if they are physically located at a remote location. tua lTe A.actualtests. PCIe X16 Answer: C "Pass Any Exam.CompTIA 220-701: Practice Exam C. WAN sts Which of the following allows a secure connection between two points? . Laser QUESTION NO: 181 Answer: B QUESTION NO: 182 Which of the following expansion slots would be needed in a laptop for a technician to install a cellular modem card? A.www.co m Answer: A . Impact Answer: D QUESTION NO: 180 Which of the following printers requires special paper to be used for printing? A. HTTP B. Color Laser D. AGP 4X C. Any Time. FTP D. PCMCIA D." . Thermal B. ISA B. Inkjet D. VPN C. Inkjet C.

com Ac A technician is examining a laptop that is booting up but not showing the laptop display." . Remove the memory and destroy it. When the technician plugs in an external monitor the display shows on the monitor but still not on the laptop display. Make sure the OS has the latest video drivers installed. Answer: C QUESTION NO: 184 Which of the following would be the MOST secure password? A. C.www. Which of the following should the technician do FIRST to resolve this issue? tua QUESTION NO: 185 lTe sts . Reformat the hard drive to a clean state using the format command. Any Time. Run a large magnet over the top of the hard drive several times.co m 60 . D. Answer: C QUESTION NO: 186 Which of the following I/O ports has the SLOWEST transfer rate? "Pass Any Exam. D. B.actualtests. B. SR1234ct B. Replace the LCD inverter. Replace the video card inside the laptop. ct23&P#h~ Answer: D A. rw2%HN D.CompTIA 220-701: Practice Exam QUESTION NO: 183 Which of the following will BEST ensure data is removed before recycling a PC? A. C. Make sure the laptop display is enabled. CompTIA558475 C. Remove the hard drive and destroy it.

0 C.0 Answer: B QUESTION NO: 187 Which of the following technologies can support the longest cable length between devices? A. SATA D.1/2. 10000Mb/s D." .www.com Ac tua lTe sts QUESTION NO: 188 . DDR400 D. USB 1. USB 1. USB 2. S/PDIF B. IEEE 1394 D. PC2100 B.co m 61 . 100Mb/s B. Serial Answer: D Which of the following memory modules has the HIGHEST transfer rate? A. IEEE 1394 B.CompTIA 220-701: Practice Exam A. Any Time. DDR333 C.1 C. PC2700 Answer: C QUESTION NO: 189 Which of the following would be the maximum transfer rate between a 10/100 NIC and a 10/100/1000 NIC? A. 1000Mb/s C.actualtests. 1Gb/s Answer: A "Pass Any Exam.

Program Files B. C. . C. Provides use of more powerful video graphics accelerators. B.CompTIA 220-701: Practice Exam QUESTION NO: 190 A technician can find the Administrative Tools folder in which of the following locations after the initial installation of Windows XP? A. Control Panel C." . Answer: B QUESTION NO: 193 Which of the following BEST describes virtual memory? A. "Pass Any Exam. My Computer Answer: B QUESTION NO: 191 Answer: C QUESTION NO: 192 Which of the following should be done after installing a touch screen monitor to ensure that the display functions optimally? A. Provides addressing of memory beyond 4GB. Set the resolution to the highest the monitor can display. C. Set the refresh rate to the lowest the monitor can display. Calibrate the monitor. Data written to a disk located in a paging file that would not fit into the systems RAM. Start Menu D. Flash memory used to hold temporary files before deletion. Provides use ofPCIe X16 expansion slots. B. B.www.com 62 Ac tua lTe sts A. Any Time. D.actualtests. Provides access to larger hard drive partitions. D. The maximum amount of memory a given system can potentially have. Degauss the monitor.co m Which of the following advantages does a 64-bit processor have over a 32-bit processor? .

Hibernate. Identify the problem. resume from a low power state when it receives a network packet telling it to do so. Document findings. C." . C.www. Verify full system functionality. Built-in encryption standards B. Higher data integrity sts Which of the following is a characteristic of solid state drives? . D.actualtests. Answer: B QUESTION NO: 194 Wake on LAN describes the PCs ability to: A. Lack of drive heads and platters D. Any Time. Off). Larger capacity than traditional magnetic drives C.g. Establish a theory of probable cause.com Ac tua lTe A. QUESTION NO: 195 Answer: C QUESTION NO: 196 Which of the following is the FIRST step when troubleshooting an issue? A. B. collect all packets that are sent to any device on the LAN. B.CompTIA 220-701: Practice Exam D. and outcomes. send broadcast packets over the LAN to all computers simultaneously. A portion of physical RAM that is mirrored to the hard drive for redundancy. Answer: D QUESTION NO: 197 "Pass Any Exam. send packets to other network devices on the LAN instructing then to enter a low power state (e. actions. D.co m Answer: D 63 .

Has the monitor been replaced recently? E. Answer: B QUESTION NO: 200 A technician wants to install a RAID array that has two hard drives and the best performance. Which of the following questions should a technician ask to help determine what occurred? A.CompTIA 220-701: Practice Exam A user states that a program is missing from the computer and it had just been used yesterday. Which of the following is the quickest way to accomplish this? A. Move the computer and attach to the printer. Are you sure the power button is not stuck? B.com Ac tua lTe sts . D. Is the power cable on the monitor loose? D.E QUESTION NO: 199 Two users want to print to a USB printer connected locally. RAID 0 "Pass Any Exam.co m 64 ." . C. B. A. Were there any new software updates done? Answer: B. Did you check the Recycle Bin to see if the shortcut was accidentally deleted? C.actualtests. Which of the following questions might a technician ask to try and determine the cause? (Select TWO). Any Time. Purchase an external Ethernet print card. Set up a local print queue. Was there a power outage since yesterday? B. Was any hardware installed since it last worked? C. Are you sure you ran a find on the system and the program is just not misfiled? D.www. Which of the following RAID levels should be implemented? A. Are you sure you were using that program? Answer: B QUESTION NO: 198 A user states a computer will not completely boot. Share out the printer from the attached computer. it just keeps rebooting.

" . Allows the operating system to assigns dates so that user data files are backed up C. B.actualtests. compose a record which allows user authentication.www. Allows the operating system to be rolled back to a previous point in time D. model. C. Any Time. and serial number. Identify the hardware make. A. Elevate the call to a higher level of support. Allows the operating system to be backed up with immunity to virus activity B. which of the following should the technician do FIRST? A. track the process of the incident. D. B. Allows all data on the hard drive to be rolled back to a previous point in time Answer: C "Pass Any Exam. C.CompTIA 220-701: Practice Exam B. D.C QUESTION NO: 203 Which of the following definitions below BEST describes System Restore? A. Identify the user and associated problem. select the appropriate priority level for the issue. E. Answer: D A technician uses a call logging process in order to: (Select TWO). RAID 4 D. RAID 1 C.com Ac tua lTe sts QUESTION NO: 202 .co m 65 . Assign an appropriate priority for the issue. help maintain a balanced workload for the help desk technicians. Answer: B. identify common issues among multiple users. RAID 6 Answer: A QUESTION NO: 201 When a technician receives a call for assistance from a customer.

RW+ B. Use the defragment utility. Increased performance D.CompTIA 220-701: Practice Exam QUESTION NO: 204 A user reports that a computer is running very slow and also states that the machine has been rebooted several times with the same result. Use thecheckdisk utility. A.RW C. Any Time. DVD.co Which of the following media types has the largest capacity? m QUESTION NO: 205 66 . Increased network speed E. Userestore point to roll back the computer to a previous date. Use the drive compression utility. B. Blu-Ray D. A.actualtests.www. "Pass Any Exam. Increase system security B. Longer chip life Answer: C. D.C Answer: C QUESTION NO: 206 Which of the following are benefits from an active cooling system? (Select TWO). Empty the recycle bin and deleted email items. DVD.com Ac tua lTe sts A. Answer: A. Dual-sided DVD . E." . Utilize less memory C. Which of the following can be performed on the hard drive to improve performance? (Select TWO). The hard drive light is constantly on. C.E QUESTION NO: 207 Which of the following display connections are the MOST commonly used to connect an LCD monitor to a desktop? (Select TWO).

Check for any updates to the program.www. Logical token B. Encrypted passwords C. Which of the following is the BEST response for the technician to give? A. Which of the following solutions will MOST likely to resolve the issue with the program? lTe sts Answer: A . USB B.actualtests. and asks when it will be done. Ask the customer to check daily to see when it is completed. VGA E. S-Video Answer: B. Run the program as a local administrator. B. Inform the customer that others are waiting. CGA D.com 67 Ac tua A user is running a program that is not successfully connecting to the network after upgrading the wireless network router. Give the customer an estimated time for repair based on the technicians assessment.co m .CompTIA 220-701: Practice Exam A. D. QUESTION NO: 209 A. The user states that they do have Internet connectivity." . Answer: A QUESTION NO: 210 Which of the following methods is commonly used for Biometric authentication? (Select TWO). RFID smartcards "Pass Any Exam. DVI C. B. Add an exception to the firewall for the program. Any Time. Ask the customer when they would like to have the work completed. D. A. C. C. The technician will get back to them as soon as possible. Check the Hardware Compatibility List to see if the program is not compatible with the OS.D QUESTION NO: 208 A customer brings a PC in for repair.

D. UTP C. Ensures all users physically login to the wired network B. C. Ensures that only certain devices can access the network C. Disable the device in Device Manager. Plenum D.co m 68 . Fiber Answer: D QUESTION NO: 213 After installing a new piece of hardware with the hardware CD.com Ac tua lTe sts .actualtests. Encrypts data traveling across the wireless network D. Which of the following would be the FIRST step in resolving this issue? A. Contact the vendor for an RMA. Retinal scan Answer: D." . Any Time. a user is reporting system crashes and performance loss. B.www.E QUESTION NO: 211 Disabling the SSID from broadcasting on a wireless access point (WAP) provides which of the following benefits? A. Prevents users from seeing the wireless network Answer: D QUESTION NO: 212 Which of the following cable types is LEAST affected by electromagnetic interference (EMI)? A.CompTIA 220-701: Practice Exam D. Fingerprint reader E. Coaxial B. Try installing the device to a different port or slot. Download and install updated drivers for the device. Answer: C "Pass Any Exam.

Safe mode B. Safe mode with command prompt D. Wireless Zero Configuration D. when locally connected." .CompTIA 220-701: Practice Exam QUESTION NO: 214 A user has recently installed a new graphics driver. Boot with repair disk Answer: A QUESTION NO: 215 Which of the following. Floppy drive E. USB drive D.ROM Answer: C. Roaming profile Answer: B QUESTION NO: 217 "Pass Any Exam. can be used as a boot device to install a new installation of Windows Vista? (Select TWO).E QUESTION NO: 216 A laptop with a docking station is normally wired into a local network.actualtests.co m 69 . Driver signing B.www. Which of the following boot options would be MOST effective in troubleshooting this issue? A. When the laptop is removed from the docking station. the user would like the laptop to automatically switch to the wireless connection. Serial Cable B. A. CD. Boot to the recovery console C.com Ac tua lTe sts . and after restarting their PC the display is no longer appearing.ROM C. Hardware profile C. Which of the following Windows features BEST accomplishes this? A. Any Time. DVD.

fdisk B. Contains numbers and letters E.E QUESTION NO: 219 A. D.actualtests.CompTIA 220-701: Practice Exam Which of the following Windows features should be disabled to ensure that malware and viruses are completely removed during the disinfection process? A. Update the Antivirus definitions. Disable the antivirus logging in the Event Viewer. sysprep "Pass Any Exam.www. System Restore C. Contained in a text file C. Hardware Profile Answer: B QUESTION NO: 218 Which of the following are characteristics of a secure password? (Select TWO). C. Obscure word in a dictionary B. Contains special characters Answer: D. Windows reports that no antivirus software is currently protecting the system. Contains AES encryption D.co m 70 . B.com Ac tua After successfully installing a free antivirus solution." . Security Center B. Which of the following solutions would resolve this issue? lTe sts . Machine Debug Manager D. Any Time. Answer: B QUESTION NO: 220 Which of the following can be used to configure a Windows installation for imaging multiple computers? A. Install the Microsoft Malicious Software removal tool. Disable antivirus protection withinSecurity Center notification. A.

" .168. telnet Answer: B Explanation: To perform a network installation of Windows 2000 Professional by creating an image of an existing computer. 192. 224. WindowsVista Basic B.0.www. 443 tua Which of the following network ports is normally associated with unencrypted web traffic? lTe sts .1.0. 172.com Ac A.0. 10.1.co m 71 . Any Time. you need to use the Sysprep utility. regedit D. Windows XP Home C.CompTIA 220-701: Practice Exam C.1 D. 80 C.1 B. QUESTION NO: 221 Which of the following is a class A IP address? A. 53 B.1 Answer: C QUESTION NO: 222 Answer: B QUESTION NO: 223 Aero is a feature of which operating system? A. and WDS is available in Windows Server 2003. 110 D. WindowsVista Ultimate "Pass Any Exam. which comes with Windows 2000 Professional.0.1 C. RIS only comes with Windows Server operating systems.actualtests. Windows XPMedia Center D. Ghost is a third-party utility.16.

B. a performance value of system components. C.com Ac tua lTe sts .7GB.co m 72 . C. 25GB. B. Answer: C QUESTION NO: 226 The edit command line tool: A. changes the boot sequence order. D." . 650MB.actualtests.www. can be used to modify desktop preferences. D. makes changes to the registry. Which of the following should be the technicians NEXT troubleshooting step? "Pass Any Exam. the speed and available bandwidth of Internet connections. 9GB. Answer: B QUESTION NO: 225 Blu-Ray disks have a storage capacity of: A. the reliability and speed of search indexing. 4. Any Time. D. a technician has determined what has caused the problem. opens a text based word processor. remaining hard disk storage space.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 224 The Windows Experience Index is used to determine: A. C. Answer: D QUESTION NO: 227 While troubleshooting a computer problem. B.

Any Time.CompTIA 220-701: Practice Exam A. Fingerprint reader E. Voice recognition D. archive old drivers. Ask the user opened ended questions to see if they agree with the cause. actions and outcomes. Document findings. before performing hardware upgrades a technician should: A.actualtests. Answer: C QUESTION NO: 228 A user running Windows XP is experiencing degraded system performance while a particular application is running. Secure ID Token "Pass Any Exam. perform a disk defrag. B. Computer Management B. Which of the following interfaces should the technician use to manage current application processes on the users computer? A. Optical recognition F. clean each component with an approved cleaning solution.co m . Smart card B.www. Barcode scanner C. A. Verify full system functionality. Establish a plan of action and implement the solution. C.com 73 Ac tua lTe sts . Task Manager D. Answer: B QUESTION NO: 230 Which of the following are forms of biometric authentication? (Select THREE)." . REGEDIT C. C. check the HCL. B. Event Viewer Answer: C QUESTION NO: 229 As a best practice. D. D.

actualtests. which of the following file system should be used in formatting the drive? A. Which of the following must the technician enable for this user to press Ctrl-Alt-Del or other multi-key combinations? A. NFS Answer: A QUESTION NO: 232 Which of the following can be used to print a test page? A.CompTIA 220-701: Practice Exam Answer: C. FAT D. Start > Control Panel > System B. FilterKeys B. Start > Control Panel > Printer icon Answer: C QUESTION NO: 233 A technician must configure a computer for a special needs user who can only press one key at a time. Encryption Keys D. ToggleKeys C. Right-click on theprinters icon and select Properties D.com Ac tua lTe sts . Any Time.co m 74 . Right-click My Computer thenselect Manage C.E QUESTION NO: 231 If a computer needs Windows XP and Windows 2000 configured for a dual-boot environment. UFS C. NTFS B. StickyKeys Answer: D QUESTION NO: 234 "Pass Any Exam.www.D." .

Nothing else should be plugged into the UPS under a user's desk. B. diskpart D. The hard drive is in standby mode. Server tua Which of the following draws too much power and should never be plugged into a UPS? lTe sts .co m . fdisk Answer: A QUESTION NO: 235 A user reports that after coming back from lunch their PC will no longer turn on. Laser printer B.com 75 Ac A. Power cord is loose. Mouse and keyboard need to be cleaned. Bluetooth headset "Pass Any Exam. QUESTION NO: 237 Which of the following is MOST likely to be the source of wireless network interference? A. D.www. convert B. the AC adapter of the laptop and the computer. LCD monitor D. Hard disk failure or operating system needs to be reloaded. format C. C." . Any Time. Which of the following is MOST likely the problem? A.actualtests. Answer: B QUESTION NO: 236 Answer: A Explanation: He should plug in the monitor. Laptop computer C.CompTIA 220-701: Practice Exam Which of the following utilities can be used to change a FAT file system into an NTFS file system without data loss? A.

AM/FM radio D. Cordless telephone Answer: D QUESTION NO: 238 Which of the following utilities can help prevent viruses and other malware? (Select TWO).actualtests.CompTIA 220-701: Practice Exam B. FilterKeys E. The PC is currently holding two sticks of 512MB PC2700. 2100 B. Windows Event Viewer B. D.www. Power cycle the computer. Windows Defender C. Replace the display adaptor. Large screen television C. "Pass Any Exam. Assuming the necessary slots are available.co m . Degauss the monitor. Any Time. B. and the technician would like to install an additional two sticks of 512MB PC3200. CHKDSK D. Reload the driver for the monitor. A. 5300 tua lTe A technician is installing a RAM upgrade into a PC.com 76 Ac A. Data Execution Prevention Answer: B. 3200 D. Which of the following actions BEST resolves this issue? A. which of the following will be the overall speed of the new RAM? sts QUESTION NO: 239 ." . 2700 C. C.E Answer: B QUESTION NO: 240 A CRT monitor is displaying patches of distortion while in use.

www. MAC filtering B. C.actualtests. sts . Which of the following steps should be taken to ensure that none of the original hard drive data is given to the buyer? m . Reformat the hard drive to a clean state using the format command. A motion sensitive web cam recording the room Answer: B QUESTION NO: 242 Answer: C QUESTION NO: 243 Which of the following wireless network security methods controls who can connect to the network based on the hardware they are using? A. Erase the hard drive using a disk wiping program. A set of firewalls and anti-virus programs protecting the computer D. Run FDISK on the hard drive. WPA encryption D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 241 Which of the following BEST summarizes computer intrusion detection? A. Pass all computer components near a large magnet. Any Time. D. NAT routing Answer: A QUESTION NO: 244 Which of the following audio/video devices have the ability to decode NTSC/PAL signals from an external source? "Pass Any Exam. WEP encryption C.com 77 Ac tua lTe A. B.co A computer is being sold over the Internet. An alert when the computer case has been opened C." . An alert at logon when an unknown user has tried to logon B.

The technician knows that a new web filtering application was recently introduced which assigns a 120 minute quota on streaming media and a message appears allowing the user to click to continue." Answer: D QUESTION NO: 247 A user states that every time they try to pull down video clips from a website. Any Time.com 78 Ac tua lTe The file server had an expected outage this morning. Connect to it through a TCP/IP port C. We will have it back up within the hour. Which is the following is the MOST appropriate response from the technician? "Pass Any Exam. A technician believes the on-board NIC is bad. Connect to it through a USB or IEEE 1394 cable Answer: B QUESTION NO: 246 A. Hardware and software are not exact sciences.CompTIA 220-701: Practice Exam A. Connect to it through a computer share B. We have identified the problem and we will have it back up as soon as possible. Which of the following connection methods is the MOST effective when installing the printer on several PCs? A. B.www. One particular caller demands to know exactly how long the system will be down. Sound card Answer: A QUESTION NO: 245 A printer with an integrated NIC has been connected to a LAN. Graphics card C. C. I am not the server technician so please do not take a bad tone with me." . Which of the following would be the appropriate response? sts .actualtests.hoc wireless connection D. There is no way to tell how long this will take. a notice appears on the screen which says the site is being blocked by a filter. Video capture card D. Is your work solely depending on the server? Try to not be upset because before you know it. Connect to it via an aD. We believe the problem is the network interface card. D. TV tuner card B. the server will be back up.co m .

CompTIA 220-701: Practice Exam A. What particular website are you trying to download videos from? Are they work related? B. Video takes a large amount of bandwidth so management has decided to limit each user to what can be downloaded and watched. If you take issue with that please inform your supervisor. C. Did you read the entire screen? The last sentence clearly says click to continue. D. Bandwidth usage has become a problem. A new application has been implemented to help manage and improve the network. Simply select continue on the message and the video should appear. Answer: D

QUESTION NO: 248 A user states that the print server needs to be reset because they have been unable to print and can see a number of documents pending when looking at the printer in control panel. The technician notices that the real solution is to clear a paper jam in the printer. Which of the following is the BEST response for the technician to give the user? A. Thank the user for their assistance with the problem; however, their solution did not work and inform the user that the company has personnel working on the problem. B. Thank theuser for their concern ask the user open ended questions to see what they think is the problem. C. Tell the user that there are indeed print jobs piling up but that the printer has a paper jam and a technician is in the process of repairing the issue. D. Fix the paper jam and then give the user some reference material so they can research preventative techniques and be more involved in the troubleshooting process. Answer: C

QUESTION NO: 249

A user states that their monitor is acting up and at times the image shakes. The technician checks the asset number and notes that it is one of the last remaining CRT monitors. The company is currently replacing all CRTs with new LCDs. Which of the following is the BEST response? A. Ask the user what they did to cause the shaking images. B. Inform the user of the cause of the problem and tell them the degauss the monitor. C. Tell the user to carry the monitor to thetechnicians desk there they will give them a new LCD monitor. D. Empathize with the user and send thema nt monitor to solve the issue. Answer: D

"Pass Any Exam. Any Time." - www.actualtests.com

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CompTIA 220-701: Practice Exam

QUESTION NO: 250 Management has approved the purchase of uninterruptible power supplies (UPSs) for all workstations. Which of the following is the MOST important factor for a technician to consider when in determining which UPS to purchase? A. Amount of time necessary for the UPS to run in a power outage. B. The physical footprint of the UPS. C. The number and size of all applications running on each workstation. D. The amount of space available at each workstation to place the UPS. Answer: A

QUESTION NO: 251

A user receives the message The security log on this system is full. Only an administrator can log on and fix this problem. The administrator should use which of the following to fix this issue? A. Event Viewer B. SECPOL.MSC C. Windows Security Center D. SECEDIT.EXE Answer: A

Which of the following types of media is considered solid state? A. Tape drive B. Floppy disk C. DVD D. Flash media Answer: D

QUESTION NO: 253 Which of the following types of media is considered optical?

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QUESTION NO: 252

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CompTIA 220-701: Practice Exam A. Floppy B. Blu-Ray C. Biometric device D. Tape Answer: B

QUESTION NO: 254 Which of the following is the correct class address for an IP address of 194.168.10.25? A. Class A B. Class B C. Class C D. Class D Answer: C

Which of the following is a class A address? A. 107.167.34.120 B. 198.45.32.109 C. 129.207.21.65 D. 190.120.87.165 Answer: A

QUESTION NO: 256

Which of the following cable types uses a BNC? A. Fiber B. CAT6 C. Coaxial D. UTP Answer: C

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CompTIA 220-701: Practice Exam QUESTION NO: 257 Which of the following services uses the TCP port 21 by default? A. TELNET B. HTTPS C. SMTP D. FTP Answer: D

QUESTION NO: 258 Which of the following is a Class C address? A. 65.102.1.120 B. 192.168.1.1 C. 125.32.3.132 D. 134.28.1.120 Answer: B

QUESTION NO: 259

Which of the following is created when setting up MAC filtering? A. WPA B. WEP C. SSID D. ACL Answer: D

QUESTION NO: 260 While trying to resolve an issue with wireless connectivity on a users laptop, a coworker starts interrupting the user with an unrelated issue as the user is explaining what is happening on the laptop. Which of the following should the technician do? A. Politely tell the user they can solve the coworkers issue and then contact the technician when they are ready to give their attention to the technician. B. Politely ask the coworker to stop interrupting and ask the coworker to come back at another time. "Pass Any Exam. Any Time." - www.actualtests.com 82

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CompTIA 220-701: Practice Exam C. Tell the user the technician will figure out the problem and fix it they have more important problems to take care of. D. Politely ask coworker to let the user finish their explanation and focus on what the user is saying. Answer: D

QUESTION NO: 261 Which of the following is a loopback address on a computer with an IP address of 192.168.0.12, a subnet mask of 255.255.255.0 and a gateway of 192.168.0.1? A. 192.168.0.0 B. 192.168.0.1 C. 255.255.255.0 D. 127.0.0.1 Answer: D

QUESTION NO: 262

Answer: A,B

QUESTION NO: 263 Which of the following is the correct way to get to the Services MMC Plug-in to see what services are currently running? (Select TWO). A. Right click on the My Computer and select Properties. B. Open Control Panel, open Administrative Tools, double click on the Services icon. C. Click Start>Run and then type in services.msc. D. Click Start>Run and then type inregedit. E. Click Start>Run and then type in regedt32. "Pass Any Exam. Any Time." - www.actualtests.com 83

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A. Right click on My Computer and select Manage. B. Double click the Computer Management icon under Administrative Tools. C. Click Start, type in Run and then type inregedit. D. Right click on the Start Menu and select Properties. E. Click Start, type in Run and then type inmsconfig.

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CompTIA 220-701: Practice Exam Answer: B,C

QUESTION NO: 264 Which of the following is a valid boot device? (Select THREE). A. RAM B. DVD.ROM C. Hard disk D. Tape drive E. Sound card F. NIC Answer: B,C,F

QUESTION NO: 265

Starting Windows XP in Safe Mode will cause which of the following to occur? (Select TWO). A. Windows will not save any file changes while is Safe Mode. B. Windows prevents successful boot and logon from updating Last Known Good Configuration. C. Windows XP will scan all drivers and services to make sure they are all approved and safe to run during boot. D. Windows XP starts basic networking to allow for updating of drivers from the Internet. E. Windows XP uses the minimum set of drivers and services to start the GUI. Answer: B,E

QUESTION NO: 266

Which of the following Windows operating systems has a different user folder path than the rest? A. Windows XPMedia Center Edition B. Windows XP Home C. WindowsVista Ultimate D. Windows 2000 Professional Answer: C

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E. Document the system findings. RAID 0 B." . USB 1. Change theusers permissions so that they cannot create any potential problems in the future. Any Time. RAID 5 D. Verify full system functionality and implement preventative measures. RAID 1 C. RS-232 B. B. D. and outcomes.1 "Pass Any Exam.co m 85 . RAID 5 D. Answer: A.com Ac tua lTe sts . A. actions. RAID 10 Answer: A QUESTION NO: 269 Which of the following uses multiple disks to create one functional drive with parity spanning all the disks? A. RAID 1 C. Inform the user every step that was performed throughout the entire troubleshooting process.B QUESTION NO: 268 Which of the following uses data striping to distribute data across multiple disks with no fault tolerance? A.CompTIA 220-701: Practice Exam Before returning a repaired system to a user. Inform the user that the computer may not function as it did before the problem occurred.actualtests. C. RAID 0 B.www. RAID 10 Answer: C QUESTION NO: 270 Which of the following interfaces supports only one device per port? A. which of the following should be done? (Select TWO).

A. IEEE 1394 B. Bluetooth Answer: A QUESTION NO: 271 On which of the following interfaces should a technician expect to see status light indicators? (Select TWO). 802.actualtests. Channel 11 D. PS/2 C. Any Time. SSID D.CompTIA 220-701: Practice Exam C.www. Parallel D. NIC E. WEP C. SSID tua lTe Which of the following is used to control access to a network based on the address hard coded into the NIC? sts .co m 86 . Modem F.com Ac A. MAC "Pass Any Exam.11n B. NAT B." . MAC filtering C. SCSI D.E QUESTION NO: 272 Answer: B QUESTION NO: 273 Which of the following is used to control access to a broadcasted wireless network based on a user supplied key? A. Serial Answer: D.

WEP key Answer: B QUESTION NO: 275 A customer connects a projector to their laptop.co Which of the following Windows XP Control Panel applets could a technician use to change a local workstation password? (Select TWO). Answer: A QUESTION NO: 277 "Pass Any Exam. Security Center E. User Accounts C. D. MAC filtering D. Accessibility Options sts . System B.www. WPA key B. Administrative Tools D. B. Which of the following could the technician do to send the display to the projector? A." . m 87 . The projector is turned on. Go into Device Manager and enable the projector. C. SSID C. Reboot the computer.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 274 Which of the following is assigned to broadcast on a wireless network? A. Any Time.actualtests.com Ac QUESTION NO: 276 tua Answer: B. Use appropriate function toggle key to switch display mode. Press F1 to shift display to the projector. but no display shows on the screen.C lTe A. the system will auto-select the projector on restart.

Answer: C QUESTION NO: 278 After the problem is resolved. B. lTe sts . Secures network Internet traffic through shared key encryption. Any Time. Return the system to the user. D.D. C.actualtests." .com Ac tua Which of the following media can be MOST affected by magnets and should therefore be kept away from all magnetic fields? (Select THREE). Recreate the problem and reapply the solution to ensure it worked properly. Digital Video Disc B. IDE Hard Drive E.44MB Floppy Disk Answer: B. Resolves queries for resolution of host names to IP addresses. D. which of the following should be the NEXT action according to the troubleshooting theory? A. Verify that all other parts of the system are working properly. Compact Disc D.F QUESTION NO: 280 Which of the following methods can a technician use to find the IP address of a computer? (Select TWO). Solid State Drive F. Answer: C QUESTION NO: 279 A. Backup Tape C.CompTIA 220-701: Practice Exam Which of the following BEST describes the function of a firewall? A. Provides security for a network through the use of ACLs. Dynamically assigns IP addresses for easy client configuration. C. 1. B.www.co m 88 . Inform the user of every step that was taken so the user can self-repair if the problem occurs again. "Pass Any Exam.

D.com 89 Ac tua lTe sts . users coworker to confirm what the user said and verify there is a problem. C.com D. XCOPY all files from another computer C. Answer: D. Installation from Microsoft. Any Time.CompTIA 220-701: Practice Exam A. Network installation F. The user selected an alternate hardware profile.E QUESTION NO: 282 A user calls stating that they are missing icons from the Windows desktop and that the My Documents folder is empty. Right click on My Computer." . and then click on Device Manager.co m . Factory recovery partition B. Run the System Configuration Utility from the run line and click on the Services tab. right click the Local Area Connection. B. "Pass Any Exam. select Properties. The local user profile is corrupt. select the Hardware tab. user to move so the technician can check the computer for problems.E QUESTION NO: 281 Which of the following are valid installation methods for Windows XP? (Select THREE). D.actualtests. Open a command window and run net /?from the command line. E. Open Network Connections from the control panel.D. Answer: A QUESTION NO: 283 When attempting to understand a problem the technician should ask the: A. and then select the Support tab. select Status. Windows CD installation E.www. A. The user saved the files to a different location. The user accidentally deleted the files. B. Purchase a fully configured hard drive Answer: A. Which of the following is the MOST likely cause of the problem? A. B. C. Open a command window and runipconfig from the command line.

Increased RFI B. Coaxial Answer: A QUESTION NO: 286 Which of the following is a benefit of using STP cable? A. D. Decreased ESD C. Answer: D QUESTION NO: 284 Which of the following is the maximum cable length of a CAT5e? A. Any Time.www. 1076 feet (328 meters) Answer: B QUESTION NO: 285 Which of the following cable types would be used in a 10BaseT network? A. Increased transfer rate Answer: C QUESTION NO: 287 "Pass Any Exam. 328 feet (100 meters) C." . 492 feet (150 meters) D. user to explain the problem and listen without interrupting the user.co m 90 . ThinNet C.CompTIA 220-701: Practice Exam C.com Ac tua lTe sts . Fiber D. UTP B.actualtests. Decreased EMI D. 100 feet (30 meters) B. user to state the issue and stop the user when the technician has an idea of how to fix the problem.

CompTIA 220-701: Practice Exam Which of the following utilities is used to remove programs from startup in Windows XP? A. net use F: \\ComputerName\ShareName /persistent:NO C. net use \\ComputerName\ShareName /persistent:NO :F B. Any Time. Computer Management Answer: A QUESTION NO: 288 Which of the following devices must be terminated at the last device or none of the devices will work? A. Parallel Answer: A Answer: D QUESTION NO: 290 Which of the following ports is commonly used when adding a network printer in Windows XP? A." . Serial port D. ASR C. net use F: \\ComputerName\ShareName /persistent:YES tua Which of the following commands will automatically reconnect a network drive as F: after a reboot in Windows XP? lTe QUESTION NO: 289 sts . IDE D. Serial C. MSCONFIG B. Standard TCP/IP port B. net use \\ComputerName\ShareName /persistent:YES :F D. Task Manager D.com Ac A.co m 91 . SCSI B.www. Parallel port "Pass Any Exam.actualtests. USB port C.

inf C. you need to edit the boot.txt B. System Properties>Advanced>Performance Settings>Advanced B. ISA B." . System Properties>Advanced>Environment Variables D. PCIe C. System Properties>Advanced>Startup and Recovery Settings tua lTe A technician needs to increase the paging file size on a Windows XP system. Boot.ini file is an editable text file with one or more lines that reference partitions to boot to. QUESTION NO: 292 Answer: A QUESTION NO: 293 Which of the following slots will support the fastest video card? A.dos D.ini that is loaded by the ntldr file that loads the bootstrap process in a system.ini Answer: D Explanation: To configure dual-boot computers. The boot.com Ac A.actualtests. Ntbtlog.co m 92 .CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 291 Which of the following Windows XP system files would a technician edit to change which operating system loads by default when multiple operating systems are installed? A. AGP Answer: B "Pass Any Exam. Sysprep. PCMCIA D. Where would they find this setting? sts . Any Time. Bootsect.www. System Properties>General C.

A new security update is available for download. Default gateway C. Which of the following is MOST likely the cause? A.co m 93 .actualtests. SSID Answer: D QUESTION NO: 297 Where can a technician find information relating to common problems or concerns on a Windows XP computer? "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 294 A user calls and reports that after the cleaning crew left they started hearing beeping from under their desk. The UPS is disconnected from the wall. Encrypting hard drives Answer: D QUESTION NO: 296 Which of the following identifies a wireless network when looking at available access points? A. Blocking harmful network traffic C.com Ac tua lTe sts . Answer: D QUESTION NO: 295 Which of the following is the BitLocker utility used for? A." . Hostname B. Any Time. The speaker wires were disconnected while cleaning. B. ISP D.www. C. Securing wireless access points D. D. The default printer is out of paper or offline. Storing passwords B.

CAT5e C. An infallible method which binds a signature to a message D. Due to condensation within the lower tray assembly." . The process of removal is so complex that only those certified for repair should attempt to resolve.com 94 Ac A. Email applicationadD. Start > Programs > Accessories > System Tools > Help and Support D.www. Requires the receiver to have access to thesenders private encryption key "Pass Any Exam. Right-click My Computer > Help and Support B. Start > Help and Support C. B. C. RG-58ThinNet D. Which of the following is MOST appropriate? A. D. the customer asks for an explanation the cause of the problem.co m . The paper jam was caused by moisture in the paper tray.CompTIA 220-701: Practice Exam A.in which adds the signature block to all email messages C. the functionality of the rollers was impaired and therefore ceased to transfer properly. The situation was caused by irresponsible users that spilled coffee in the bottom tray. Cryptographic mechanism that identifies the sender as well as the message integrity B. QUESTION NO: 299 Answer: D QUESTION NO: 300 Which of the following BEST describes digital signatures? A. RG-8ThickNet tua Which of the following copper cabling is BEST to use if data rate speed is not an issue and the segment length must be 1640 feet (500 meters) long? lTe sts Answer: A . CAT6 B. Any Time. Right-click Taskbar > Help and Support Answer: B QUESTION NO: 298 After a technician repairs a printer problem.actualtests.

co Which of the following describes the random access memory limitations with Vista 32-bit operating system? m 95 ." . 4GB C.com Ac tua lTe A. 2GB B. C.actualtests. Generators eliminate ausers tendency to create passwords that can be a security liability. 8GB D. Generators create new passwords every time a user signs in to prevent social engineering. Answer: D QUESTION NO: 302 Answer: B QUESTION NO: 303 Which of the following describes the S-video mini-DIN connector on laptops? A. Allows analog video output to a variety of devices C. Allows digital video and audio to a variety of devices Answer: B QUESTION NO: 304 Which of the following components should be in contact with thermal compound? (Select TWO).CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 301 Which of the following is a benefit of using a password generator? A. B. Allows a LCD projectors output to display on a laptops screen B. Generators extend the requirement to periodically change passwords.www. "Pass Any Exam. 128GB sts . Any Time. Generators eliminate the requirement to establish log-in attempt limitations. D. Allows digital video to a variety of devices D.

Satellite Answer: C QUESTION NO: 307 In which of the following locations can a browser pull files in order to avoid pulling them from the Internet? "Pass Any Exam. Fan C.com 96 Ac tua lTe Explanation: Plastic and metal standoffs are used to mount the motherboard and to prevent it from touching the metal portions of the case.www. Heatsink D.actualtests.CompTIA 220-701: Practice Exam A. Motherboard B. Standoffs C. Installing any additional standoffs may prevent the motherboard from being seated properly in the computer case. Cable C. Capacitors Answer: C. Daughterboard Answer: B QUESTION NO: 306 Which of the following Internet connectivity methods MOST commonly uses the PPPoE authentication method? A.co m . Dial-up B. DSL D. Riser cards B." .D QUESTION NO: 305 Which of the following components prevents a motherboard from making electrical contact with the case it is in? A. CPU E. sts . Screws D. You should install only the standoffs that align with the holes in the motherboard. Any Time.

15 Answer: A Which of the following BEST describes a Trojan horse? Answer: C QUESTION NO: 310 Which of the following BEST describes a worm? A.com Ac tua A. Malicious software that monitors Internet surfing habits Answer: A "Pass Any Exam. Malicious software that changes theusers home page C.co m 97 . Windows Temporary Files Answer: A QUESTION NO: 308 Which of the following addresses would be assigned by APIPA? A. Browser Plug-Ins C.15 B." . Malicious software attached to an incoming email lTe sts QUESTION NO: 309 . Downloaded Program Files D.CompTIA 220-701: Practice Exam A. 192. Malicious software attached to another piece of software D. 169. Malicious software that is self-replicating and self-propagating C.1.25 C.0. Temporary Internet Files B. Malicious software that monitors Internet surfing habits B. Malicious software attached to another piece of software D.15 D.0.www.0.254. Malicious software that is self-replicating and self-propagating B. 172.0.16.168. 10.actualtests. Any Time.

Any Time. Ability to detect hardware incompatibilities and resolve them C. Debugging Mode B. Ability to use varying levels of voltage for power saving Answer: C QUESTION NO: 312 Which of the following devices would enable a user to use multiple computers with a single monitor? A. Graphics adaptor D.com Ac tua lTe sts . "Pass Any Exam. you would choose the Last Known Good Configuration advanced startup option. Safe Mode with Command Prompt C. KVM B. USB hub C. Last Known Good Configuration D. Capture card Answer: A QUESTION NO: 313 An external hard drive installation has caused a system to crash. Active Directory Restore Mode Answer: C Explanation: In Windows 2000 to get back to your previously functioning environment after an incorrect driver installation.co m 98 ." . Which of the following would be the BEST startup selection? A.www.CompTIA 220-701: Practice Exam QUESTION NO: 311 Which of the following BEST describes the function of ECC in a RAM module? A. Ability to bypass the IRQ channels to work directly with the CPU B. This option saves the last functional state of the system when the system booted perfectly and allows you to restore back the system to the previous state when some problem occurs and system is unable to boot normally.actualtests. Ability to detect and correct single bit errors in memory D.

Answer: A QUESTION NO: 317 A customer receives a bluescreen message.11n wireless card C. Create a checklist of the most likely issues. B. 802.11b wireless card Answer: B QUESTION NO: 315 A system is malfunctioning and the technician has asked the user about any recent changes to the system. B. The customer asks the technician.11g wireless card B.co m 99 . Run a backup routine.www. Restore the backup to a new hard drive.com Ac A technician has asked a user about any recent changes to a system and was able to backup all the important data prior to troubleshooting. Before the technician performs any diagnostics which of the following actions should the technician take? A. Which of the following should the technician do NEXT? tua lTe sts ." . D. Boot into Safe Mode. Apply the latest service pack. 802. 802. C.CompTIA 220-701: Practice Exam QUESTION NO: 314 A technician is upgrading a computer for a customer that wishes to have faster than 54MB/s wireless LAN connection. Which of the following standards should the technician upgrade to? A. Any Time. Answer: B QUESTION NO: 316 A. Update all software to determine if this corrects the problem. Check the security log for error codes. C. What is a bluescreen message? How should the technician respond? "Pass Any Exam. 802.actualtests.11a wireless card D. D. Run a power supply test.

and a regular mouse without having to connect all of the devices each time.CompTIA 220-701: Practice Exam A. Daisy chain C. Docking station B.co m . Pad locks C. C. Which of the following is MOST likely causing the sound? A. Cable locks Answer: D QUESTION NO: 320 A customer has a 12 laptop computer. Answer: A QUESTION NO: 318 A technician hears a sound that resembles a ticking clock coming from a system. Tell the customer that abluescreen is another name for stop error. Network Hub "Pass Any Exam." . Any Time. Explain that it is difficult to tell what is wrong without accessing the Microsoft Knowledge Base and looking up the specific code. B.com 100 Ac tua lTe sts . Tell the customer that abluescreen message means their data is lost and the operating system needs to be updated. Explain that it is a message that assists in identifying problems based on the error code. Which of the following will allow this functionality? A. Under powered fan B. Failing hard drive Answer: D QUESTION NO: 319 Which of the following will BEST prevent theft of monitors and laptops? A. Logical Token B. RSA keys D.www.actualtests. System clock feature D. D. Failed fan C. In the office they want to use a 24 LCD monitor. full size keyboard.

Any Time. A private network between two computers using wireless cards without using a wireless access point between them. B. Crossover cable Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. SATA hard drive with a rubber gasket C.D QUESTION NO: 323 Which of the following BEST describes what a VPN is? A. PATA hard drive B.CompTIA 220-701: Practice Exam D. A testing protocol to verify the strength of a security infrastructure using mock intrusion attacks.www. lTe sts .com Ac tua Which of the following is part of the TCP/IP network configuration? (Select TWO). NetBEUI Answer: B. "Pass Any Exam.actualtests. SCSI drive with properly terminated ends Answer: C QUESTION NO: 322 A. Solid state hard drive D. DNS E. AppleTalk B. connectors for peripheral devices. Which of the following can be installed to accommodate the customers request? A. IPX/SPX D.co m 101 ." . and bays for storage devices. QUESTION NO: 321 A customer states they want a new hard drive that is resistant to shock. Once a portable computer is inserted in a docking station it behaves like a desktop computer. DHCP C. It provides slots for expansion cards.

A.CompTIA 220-701: Practice Exam C. Create a utilities partition on the hard disk prior to OS install. C.com Ac tua lTe sts . Use the Windows XP Professional for SATA card support feature when installing Windows." . Answer: C QUESTION NO: 324 When performing a Windows installation on a computer that has its hard drives connected to a new SATA card. D. Laser Printer B. the AC adapter of the laptop and the computer.www. Nothing else should be plugged into the UPS under a user's desk. which of the following must be performed for the installation to be successful? A.actualtests. Any Time. Disable the system BIOS so the SATA card can take boot precedence. QUESTION NO: 326 Which of the following slot types has the GREATEST peak bandwidth? A. ISA B.F Explanation: He should plug in the monitor. Monitor C. A secured line of communication between two points through a public network. B. Answer: D QUESTION NO: 325 Which of the following should be plugged into a UPS located at a users desk? (Select THREE). A networking protocol used for the propagation of virus data to ensure anti-virus is up to date. Laptop AC Adapter D.co m 102 . Portable Heater E. D. PCIe C. AGP "Pass Any Exam. Computer Answer: B. Vacuum Cleaner F. Press F6 when prompted to load the additional drivers.C.

Edit the config. Which of the following is this an example of? sts . PCI-X Answer: B QUESTION NO: 327 Which of the following is the proper way to enter the Windows Advanced options menu? A.com 103 Ac A.CompTIA 220-701: Practice Exam D. Botnet attack C. 802.0 C. QUESTION NO: 328 Answer: A QUESTION NO: 329 Which of the following wireless technologies has a maximum range of 30 feet (9 meters)? A.11b B. Any Time.11a Answer: B "Pass Any Exam.sys file that is located on the root directory.co m . Midway through Windows loading.www. D. Bluetooth 2. Phishing B.actualtests. Spyware D. Infrared D." . B. password along with all of their account information. Trojan tua lTe A client receives an email stating that their online auction has been compromised. It says that they need to login and change their old username. 802. power cycle the system. Press F8 after POST but before Windows begins to load. Answer: B Explanation: To access the advanced startup options in Windows Vista and Windows XP you need to press F8 during the first phase of the boot process. Enter System Configuration Utility and select Startup Menu. C.

ST . which of the following can the technician use to stop a program from loading at startup? (Select TWO).CompTIA 220-701: Practice Exam QUESTION NO: 330 Which of the following I/O devices can be daisy chained together. From the start command window D." .actualtests. From the system configuration utility B. From the MMC snap-in C. Any Time.www. Serial D. which of the following locations can a programs executable file be typed in and launched from? tua lTe sts A. SCSI C. "Pass Any Exam. BNC C. but has to be terminated at the last device? A. Parallel Answer: B QUESTION NO: 331 Answer: A QUESTION NO: 332 A. USB B. From Administrator tools in the control panel Answer: C QUESTION NO: 333 In Windows XP. RJ-11 B.com Ac In a Windows machine. RJ-45 D.co Which of the following connectors would plug into a 56K dial-up modem? m 104 .

type print lpt1 in the box. Net stop Answer: B.CompTIA 220-701: Practice Exam A. Select Start. type CMD in the run line. Registry C. remove the cover. B. Unplug the power cable. Inform the user that the problem will be escalated to a supervisor for resolution. hold the can upright and spray.D QUESTION NO: 334 A corporate office user reports that they are unable to print to a locally connected printer. Have you removed and replaced the printer drivers already? C. Can I redirect your computer to a network printer until a technician can repair the problem? B. Inform the user that there is no record of the prior call.co m ." . D. I will dispatch a technician as soon as possible but there are a number of jobs ahead of you.actualtests. Answer: D QUESTION NO: 336 Which of the following is the proper technique for cleaning the inside of a desktop computer with a can of compressed air? A. Performance Monitor D. Any Time. MSCONFIG E.www. "Pass Any Exam. when the black window opens. D. Close existing ticket and open a new trouble ticket for the user. Leave the unit powered up so that any issues with cleaning can be immediately realized. Inform the user that a technician will be out to resolve their problem shortly. C.com 105 Ac tua lTe sts . Answer: A QUESTION NO: 335 A user reports that they have not heard from the help desk since calling in a problem two days ago. C. Which of the following is the BEST response from the technician? A. Unplug the power cable. Which of the following is the BEST response? A. B. Event Viewer B. remove all the components inside the case and spray each one separately.

com 106 Ac A.co m . remove the cover. Which of the following should the technician do NEXT? A. Anti-static mat E.www. Operating system does not recognize the additional memory. C. Memory brand is different than the computer. Remove the internal main battery. GrounD.D Answer: A.fault isolation outlet C. sts QUESTION NO: 338 . Thermal transfer compound B. tua lTe Memory was added to a Windows laptop and upon booting up." . D. E. A.CompTIA 220-701: Practice Exam D. D. B. hold the can upside down and spray. B. Memory is defective. the BIOS only reports the original memory amount. C. Disconnect all external devices. Which of the following are the MOST likely issues? (Select TWO).actualtests. UPS Answer: C. "Pass Any Exam. Anti-static wrist strap D. Answer: C QUESTION NO: 337 Which of the following tools can protect a workstation against ESD? (Select TWO). Memory size needs to be adjusted in Device Manager. Any Time. Remove the CMOS battery.E QUESTION NO: 339 A user reports that their laptop has frozen up and will not shut down or log off. Unplug the power cable. The technician removed the external power adapter and held the power button down for ten seconds but the problem still exists. Anti-magnetic screwdrivers F. remove all components. Memory mismatch. Wait until the main battery is exhausted and then remove.

Replace the fan. Cache D. Verify the voltage powering the fan. Front side bus B. When troubleshooting power issues D. USB "Pass Any Exam. Continue using the power supply until it fails. RAM Answer: C QUESTION NO: 343 Which of the following adapter cards should be installed so a PC can use RAID? (Select TWO). Any Time.www. B." . When installing more powerful components . When putting a PC into long-term storage B. Answer: A QUESTION NO: 341 Answer: B QUESTION NO: 342 Which of the following stores information for faster access on a CPU? A. Replace then entire power supply.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 340 The fan on a power supply is not working. C. Removable storage C. Which of the following is the BEST course of action? A.com Ac tua lTe sts A.actualtests. A. D. When traveling to other countries C.co In which of the following situations would a voltage switch on a power supply need to be changed? m 107 .

Heat from theprinthead boils a water-based ink.www. Heat from theprinthead transfers an image onto the paper. Heat from theprinthead melts the ink onto the paper. Switching-mode power supply B." . B.com Ac tua lTe sts QUESTION NO: 345 .CompTIA 220-701: Practice Exam B. Serial D. IEEE 1394 Answer: B. C.co m 108 . Toner sticks to photoconductive areas on a drum.actualtests. Nickel cadmium cell D. C. Heat from theprinthead boils a water-based ink. B. Lithium ion cell Answer: A "Pass Any Exam. Linear power supply C. Answer: C Which of the following BEST describes how an impact printer works? A. D. Small wires strike and transfer ink from a ribbon. Any Time. Answer: B QUESTION NO: 346 Which of the following is the MOST likely power source for a desktop computer? A.D QUESTION NO: 344 Which of the following BEST describes how a thermal transfer printer works? A. Toner sticks to photoconductive areas on a drum. SCSI E. Small wires impact and squeeze ink from a ribbon. SATA C. D.

32x C. Although the technician has immediately responded to the dispatch. Which of the following bus slots will a laptop MOST likely have available to support a new NIC? A. 52x Answer: D QUESTION NO: 348 Which of the following hardware features controls power management? A. SATA B. SODIMM D.CompTIA 220-701: Practice Exam QUESTION NO: 347 Which of the following is the maximum speed at which a standard CD. ACPI C. IMAPI Answer: B QUESTION NO: 349 A user wants to add an additional network connection to their laptop. AGP C. 48x D. PCMCIA Answer: D QUESTION NO: 350 A technician arrives to resolve a customer issue.co m . It was introduced in 1996 and is an extension of the system BIOS. sts .com 109 Ac tua lTe Explanation: : To define power management in laptop computers.actualtests. you need to use ACPI standard.ROM can be read? A. 24x B.www." . the technician finds the customer extremely angry that it has taken "Pass Any Exam. Any Time. ODBC B. IRQ D.

Answer: A QUESTION NO: 351 Answer: B QUESTION NO: 352 An end user states that they are unable to connect to their home wireless network from their laptop.co m 110 . B. Follow up with the customer at a later date. Empathize with the customer then focus on completing the task in an expedited manner. The wireless network card has been disabled by the hardware switch. D.actualtests. Report the incident to thecustomers manager. Upon closure. Document the issue including findings. but now they are unable to see the network at all. C. C. Contact the dispatch team immediately and request to speak to a manager to determine the breakdown in response time.CompTIA 220-701: Practice Exam over four hours for a response." . actions taken and the outcome.com Ac tua A. Ask another technician to verify that the findings are correct. B. B.11a to 802. Which of the following should be the technicians NEXT troubleshooting step? . Any Time. C.11n. MAC filtering is preventing the computer from connecting to the network. Which of the following is the MOST likely cause for the problem? A. Upon closure. D. Focus on completing the task in an expedited manner. Make sure the customer is aware that the current service level agreement allows for an eight hour response. The technician then explained to the customer the importance of keeping a clean area around their computer. lTe sts A technician has replaced a failed keyboard that was full of debris.www. Answer: B "Pass Any Exam. The wireless network is not properly configured. to ensure that the keyboard is still functioning. Which of the following is the BEST course of action for the technician to take to resolve the issue? A. document the situation and inform the manager that the customer was not happy with the response time. document the situation and inform management that thecustomers behavior was undesirable. Empathize with thecustomers urgency and explain that there have been problems with the call tracking system for weeks. Recent provider upgrades have changed the wireless specification from 802. D. They were able to connect without a problem the day before.

It prevents voltage from shorting out the CPU. Everyone else is able to print to the color printer without a problem. D. C. The printer address has changed and the customer needs to remap their printer. Any Time.com Ac tua lTe A. Firewall B. Which of the following is the correct explanation of the paste? m QUESTION NO: 354 111 . It assists in keeping the CPU cool. D. Switch C. Modem Answer: B QUESTION NO: 356 Which of the following is a private IP address and will not be routable on the Internet? "Pass Any Exam. sts . Ethernet hub D." . It keeps the new CPU from falling out of the socket. The print spooler service needs to be restarted on the client computer. the customer asks what the tube of paste that came with the CPU is used for. The DHCP service needs to be restarted on the client computer.co When installing a new CPU for a customer. Which of the following is the MOST likely cause for the customers issue? A. Thecustomers permissions have changed and needs to be an administrator to print color. Answer: C Answer: D QUESTION NO: 355 Which of the following devices should be added to a network to support full-duplex communications? A. C. It prevents theft by covering the values written on the CPU.www.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 353 A customer states that they are no longer able to print to their color network printer. Since returning the customer is only able to print to the black and white printer. B. B. The customer was able to print and then left on vacation.

206.1. 192.1. Incremental B. A full backup backs up all the files on the disk.15. Graphics card jumpers need to be reconfigured D.23 Answer: B QUESTION NO: 357 A technician wants to configure a tape backup to run every evening that will only archive files that have changed since the last tape was run. sts .9. 176. Full D. The monitor needs to be replaced with a newer model Answer: A QUESTION NO: 359 "Pass Any Exam. 8. Any Time.co m 112 .actualtests. Copy C.1.16 C. Limited amount of memory for the display adapter B.CompTIA 220-701: Practice Exam A. A copy backup backs up the selected files and does not mark the files as archived.com Ac tua lTe Explanation: You should run an incremental backup as this only backs up files that have changed since the last backup and marks the files as backed up by clearing the archive bit.7 D.www. Not enough free space on the hard drive C.1." . Daily Answer: A QUESTION NO: 358 When working on an older machine a technician notices that when the resolution is increased the number of available colors drops to 16-bit from 32-bit. Which of the following backup type should be selected? A.3 B. The backup should clear the archive bit for each file. these files are then marked as archived.1.168. Which of the following is the MOST likely cause of this? A.

C. The technician should ask the customer to repeat the problem several times so they can verify all of the facts. C. C. Which of the following would be the MOST appropriate action of the technician to take? lTe sts . D.CompTIA 220-701: Practice Exam The term quad core implies that a CPU: A. Answer: C QUESTION NO: 361 A. B.co m 113 . twice the amount of cache. B. has two error correcting and checking units. has four integrated processing units. Politely tell the customer that the solution is known and that no other symptoms need to be discussed. Hear what the customer has to say without interrupting if it will not take an excessive amount of time. double the number of pins.actualtests." . is clocked four times faster than a normal unit. Answer: D QUESTION NO: 360 A dual core CPU has: A. two separate processing units. D.www. B. However. the customer is not done describing all their symptoms. Answer: C QUESTION NO: 362 SSL technology is used to: "Pass Any Exam. Wait until the customer is finished thenrefer them to a website so they can find the resolution and implement any preventative techniques so the problem does not appear again. Any Time. has twice the cache of a dual core processor. requires memory to be installed four units at a time. the technician knows what the solution is.com Ac tua While a customer is describing a problem to a technician. D.

com Ac tua lTe sts .www.CompTIA 220-701: Practice Exam A. D. secure communications with websites. prevent unauthorized login attempts." . Nonmetallic tools C.actualtests. The print fuser will be hot. B. D. The laser will be hot. "Pass Any Exam. The printer must be repaired immediately as it is in production and cannot be taken down for a long period of time. The ink carriage might move. A UPS D. Unplug the laptop Answer: A QUESTION NO: 365 A user states that when using a tablet PC the mouse icon does not move to the exact location when pointing to the screen. encrypt the contents of a hard disk. C. Replace the mouse. Answer: C QUESTION NO: 363 A technician is observing a laser jet printer that is jamming. D. Calibrate the touch screen. Which of the following safety precautions must the technician be aware of before repairing the printer? A. C. Answer: B QUESTION NO: 364 Which of the following BEST prevents electrostatic discharge when working on a laptop? A.co m 114 . Reinstall the mouse drivers. C. Any Time. B. A wrist strap B. Which of the following would BEST resolve this issue? A. provide remote assistance to users. Replace the touch screen. B. The print spooler can catch any loose clothing.

Wait until the customer completes their statement andexplain how to resolve the new issue. telnet D.co m Answer: C 115 . D." . Email the users about the update. Which of the following would be the BEST way to communicate the mandatory update to the users? A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 366 A customer is talking to the technician about an update that occurred a while back and has no relationship to the problem at hand. Disregard the statement and continue to resolve the new issue. ipconfig B. B.com Ac tua A.actualtests. Which of the following is the BEST way to respond the customer? A. Ask the user about where information on that update was released. C. msconfig lTe sts Which of the following command line tools would be BEST to use if a technician wants to see if a printer is on the network? . Any Time. D. Post notices around the building. Install the update without notice. Stop the mandatory update. C. State that the update has no relationship to the new issue and continue implementing a solution. QUESTION NO: 367 Answer: B QUESTION NO: 368 A mandatory update is going to be released to the users on the network that will reboot the workstations during lunch hours.www. B. Answer: C "Pass Any Exam. ping C.

Answer the call and then resume work. .CompTIA 220-701: Practice Exam QUESTION NO: 369 A technician is on a service call and notices that a friend is calling. B. Backup registry file C. a PC displays MISSING NTLDR. Any Time. D. Clear any removable disks from all drives and start-up PC.com 116 Ac tua QUESTION NO: 371 lTe Answer: C sts A. Display Settings>Advanced Settings D. Control Panel>Services C. Which of the following is the BEST course of action? A. how can the registry backup before changes are made? A. D.www. Ask the customer for permission before answering the call. Step outside and answer the call.co m When attempting to boot-up.actualtests. Disable plug and play in the BIOS. Which of the following is the FIRST procedure that a technician should carryout to correct this error? . Display Settings>Resolution Answer: C QUESTION NO: 372 Using regedit. Ignore the call and call back afterwards. Export registry file B. Save registry file "Pass Any Exam. Control Panel>Configuring Desktop B." . Remove any incompatible hardware. Install Windows Updates. Answer: B QUESTION NO: 370 Where can a technician configure multiple monitor displays in Windows Vista? A. B. C. C.

com Ac tua A.www.11g network connectivity to a laptop. 6-pin Mini-DIN Answer: A "Pass Any Exam.CompTIA 220-701: Practice Exam D. 15-pin D. Start>Settings>Control Panel>System>Hardware C." . C. shell E. QUESTION NO: 374 Answer: A QUESTION NO: 375 Which of the following is the MOST common form of a serial port? A. which of the following locations would provide access to adjust the input levels? . Start>Settings>Control Panel>Sounds and Audio Devices>Sounds lTe sts To record audio using a microphone attached to a computer running Windows XP.co m Answer: B 117 . RJ-45 C. Update the firmware in LAN adapter. Install a Bluetooth USB adapter. Install a wireless PCMCIA card. Start>Settings>Control Panel>Sounds and Audio Devices>Audio B.actualtests. 9-pinD. B. Any Time. Start>Settings>Control Panel>Speech D. Import registry file Answer: A QUESTION NO: 373 A technician needs to add 802. Which of the following would be the BEST method? A. Activate infrared ports in the BIOS.shell B. D.

SDRAM Answer: D QUESTION NO: 377 Which of the following is the NEXT phase after POST? A." . Which of the following is the memory type? A.www. Boot loader phase D. Workstation D. DDR RAM D.CompTIA 220-701: Practice Exam QUESTION NO: 376 A technician needs to identify the type of memory in use by a computer. The user does not have the correct printer driver. Which of the following services is MOST likely causing the issue? . Task Scheduler C. RIMM C. nothing happens. Print Spooler B. SODIMM B. Which of the following is the MOST likely cause of the problem? A.actualtests. Network . One of the memory modules has 168 pins.co m An end user reports that anytime they try to print locally. Autoexec.com 118 Ac tua QUESTION NO: 378 lTe Answer: A sts A.bat C. Kernel loading phase Answer: C QUESTION NO: 379 An end user that travels between multiple offices reports that they are having trouble printing a report to a USB connected printer. Any Time. "Pass Any Exam. Logon phase B.

The technician runs winipcfg from the command line but receive an error that this is not a recognized command. Run theipconfig /registerdns command. D. Power supply warming or cooling B. B. System fan is rubbing against the fans housing Answer: C Answer: A QUESTION NO: 382 A user reports their PC beeps when it is turned on.co m 119 . Error correcting memory making data adjustments C. Hard drive is failing D. The CPU has dislodged from its socket. The printers USB port is not compatible.com Ac A. C. Which of the following is the MOST likely problem? A." . Which of the following is the MOST likely cause of the noise? A. Run theipconfig /all command. C. There is no display on the monitor and the PC shuts off following the beep. Any Time. tua lTe A technician is trying to determine the DNS server address being used by a Windows XP workstation.exe. C. D.actualtests. The monitor has failed. The hard disk drive has failed. D. Which of the following should the technician do? sts QUESTION NO: 381 . B. Install the support tools from the Windows XP CD. "Pass Any Exam. Modify the path variable to include the location of winipcfg. The operating system is corrupt. Answer: A QUESTION NO: 380 An end user reports that they hear a clicking noise that becomes more frequent when they save files.www.CompTIA 220-701: Practice Exam B. The user does not have the correct network drivers. The report is not formatted to use USB.

" .www. Use a low level format. Upgrade the device drivers for both components. Answer: D QUESTION NO: 384 Answer: B QUESTION NO: 385 A technician has been asked to assist with the disposal and recycling of the old computers. B. ISDN B. MAC filtering C. Use the format command. enable one of the new devices in each profile. Repartition the hard drive. D. Which of the following is a BEST practice to ensure that the companys data is protected? A. Which of the following should the technician do? A. Answer: B QUESTION NO: 386 "Pass Any Exam.ROM drive. C. Install additional ribbon cables. C. Use thefdisk command. Safe Mode sts Which of the following can limit specific devices from being able to connect to a small office home office (SOHO) network? .co m . Upgrade the power supply. DNS D. Sometimes either or both devices fail to function.actualtests.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 383 A user reports a problem with their PC after a technician installed a second hard drive and an additional CD. Create two hardware profiles. B.com 120 Ac tua lTe A. but either device will function if the other is disconnected. Any Time. D.

C.co m 121 . Program Files B. Dual independent bus architecture B. Root Answer: A QUESTION NO: 387 Which of the following will give the BEST results when adding additional memory modules? A. While troubleshooting. B. Answer: B QUESTION NO: 389 Which of the following technologies allows a single processor to handle two sets of processing instructions at the same time? A.www. Installing the newest memory available D. The BIOS must be set to auto-detect the hard drive. The user has placed a non-bootable floppy diskette into the diskette drive. Installing more memory of the same type and speed C. Which of the following is the MOST likely cause of the error? lTe QUESTION NO: 388 sts Answer: B ." .actualtests. The hard drive has failed. The hard drive jumpers are configured incorrectly. Documents and Settings D. Installing the fastest memory available B.com Ac tua A user reports that their computer will not boot and is displaying a non-system disk error message. the technician verifies that the hard drive is being correctly recognized by the BIOS. Windows C. DDR2 RAM "Pass Any Exam. D. Installing same memory type but at a slower rate of speed A. Any Time.CompTIA 220-701: Practice Exam Which of the following is the default installation folder for user installed programs in 32-bit Windows XP Professional? A.

TwisteD. Coaxial QUESTION NO: 391 Answer: D QUESTION NO: 392 Which of the following cable types has an RJ-45 connector? A. IEEE 1394 C.actualtests. UTP sts Which of the following cable types is MOST commonly used for a LAN within a building? .pair copper wire D. Fiber optic B. IEEE 1394 D. MMX technology Answer: C QUESTION NO: 390 Which of the following cable types is MOST commonly used to support dial-up networking? A. Coaxial Answer: A QUESTION NO: 393 "Pass Any Exam. Hyperthreading D.com Ac tua lTe A. Any Time.pair copper wire B. IEEE 1394 C.CompTIA 220-701: Practice Exam C.co m Answer: C 122 ." . Fiber optic B. TwisteD.www. Fiber optic C. Coaxial D.

CompTIA 220-701: Practice Exam Which of the following connectors is MOST commonly used to support dial-up networking? A. ECC D. Once a portable computer is inserted in a docking station it behaves like a desktop computer. Any Time. RJ-11 Answer: D QUESTION NO: 394 Which of the following memory types is able to correct memory errors? A. Hyperthreading Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. and bays for storage devices. SC D.actualtests. Non-parity Answer: C QUESTION NO: 395 Which of the following is used to add expansion capabilities and additional ports to a laptop? A. It provides slots for expansion cards. Dual channel B. Docking station B. QUESTION NO: 396 Which of the following protocols is used to create a personal area network (PAN)? A. RJ-45 B." . Non-ECC C.co m . Express bus C. connectors for peripheral devices.www.com 123 Ac tua lTe sts . LC C. ISA slot D. TCP/IP "Pass Any Exam.

B. The access point would now transmit on only one channel. Bluetooth Answer: D QUESTION NO: 397 Which of the following features allows a single CPU to be reported to the operating system as two CPUs? A. D. 802. 64-bit Answer: C Which of the following locations BEST describes the correct placement of thermal compound? A.CompTIA 220-701: Practice Exam B. C. Data encryption would be less secure over wireless connections. Any Time." . Dual Inline Package (DIP) B.11a C.actualtests.11n D. In the socket of a component C.com Ac tua lTe sts QUESTION NO: 398 . Answer: A "Pass Any Exam. On the outside of a heat sink B.www. L2 cache C. 802. A user would need to manually type the SSID to connect. Hyperthreading D. Data encryption would be more secure over wireless connections. On top of a component D.co m 124 . Between a component and a heat sink Answer: D QUESTION NO: 399 Which of the following should the technician expect when disabling SSID broadcast? A.

co m .255.0.0. 255. 255. Clean install formats the drive Answer: B QUESTION NO: 401 Which of the following must be configured to allow full viewing of all menus and dialog boxes for multiple languages in Windows XP? A.0.1 C. Upgrade retains user settings C.255. Which of the following troubleshooting techniques should be used NEXT to help the technician establish a theory of probable cause for the users new computer problem? "Pass Any Exam. 255. 255. Windows Multi-user Interface Pack Answer: C QUESTION NO: 402 Which of the following below is a valid default subnet mask for a Class A network? A.255.CompTIA 220-701: Practice Exam QUESTION NO: 400 Which of the following is the BEST reason to use an upgrade over a clean install in Windows XP? A. Windows Multilingual Interface Pack D. QUESTION NO: 403 A user reports that their USB device has stopped working. Windows Language Wizard B.0 B.0.0.www.0. Windows Multiple Language Keyboard Pack C.actualtests. Upgrade formats the drive B. Applications need to be reinstalled with an upgrade D. Any Time.255." .0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.com 125 Ac tua lTe sts .255.0 D.

C. BIOS B. Determine how long the user has had the problem. seeing windows.co m . Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide extensions for known file types B." . RAID D. D. Determine how long before the user is due for an upgraded system. Determine if changes have been made that could have caused the problem. B.actualtests.www. CPU "Pass Any Exam. Windows Explorer>Tools>Folder Options>View tab>Select Show hidden files and folders D. a user has the ability to customize translucent windows called: lTe sts . B. C.com 126 Ac A. D.CompTIA 220-701: Practice Exam A. Any Time. RAM C. aero glass. Answer: A QUESTION NO: 404 Which of the following should the technician use to display . tua In Windows Vista Ultimate. Determine if any other users are affected by the problem. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide protected operating system files C. Windows Explorer>Tools>Folder Options>View tab>Check Hide protected operating system files Answer: A QUESTION NO: 405 Answer: C QUESTION NO: 406 In which of the following does the level 1 (L1) cache reside? A. three-dimensional viewer. floating bars.mp3 at the end of mpeg layer 3 file names in Windows XP? A.

C. B.co m 127 . findings and solutions. A.actualtests.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 407 Which of the following are reasons a user will utilize an external display with a laptop? (Select TWO). Daily C. Higher response time B. Answer: C "Pass Any Exam. Limited bandwidth Answer: B.C QUESTION NO: 408 Answer: D QUESTION NO: 409 A user in a SOHO is having problems with a software application. Document all issues. Which of the following is the NEXT step that the technician should take? A. Perform a backup before making any changes. Limited display size C. Incremental B. D. Which of the following types of backup should the technician select? . The user has asked that a full backup be run every day.com Ac tua A. The technician has validated the problem and suspects that the application needs to be reinstalled. Support different resolutions D." . Establish a plan of action to resolve the problem.www. Normal lTe sts A technician is asked to setup a scheduled daily backup of a specific computer using the built-in backup utility in Windows XP. Differential D. Any Time. Establish a theory of probable cause. To support active desktop E.

" .CompTIA 220-701: Practice Exam QUESTION NO: 410 A technician has been troubleshooting a users problem with their CD. "Pass Any Exam. Call their manager and report the status of the issue. C. Further troubleshoot the defective drive to determine if the problem is covered by the warranty. Develop a plan to get the drive replaced. Run a backup of the system. D. Which of the following utilities should the technician run? A. Document their findings and the actions taken. A technician arrives and ensures that the users hardware and video card meet the minimum requirements of the game. Which of the following should the technician do NEXT? A. Answer: B QUESTION NO: 412 A home user reports they have purchased a new video game for their PC but have trouble running it.com Ac tua lTe sts . B. Which of the following should the technician do NEXT? A. The technician wants to check the DirectX version installed on the PC to ensure that it is the most current. msconfig D. regedit B.www.co m 128 . Answer: D QUESTION NO: 411 A technician has just replaced a users defective CD. you need to use the DxDiag utility (DirectX Diagnostics). Question the user and make sure that they have not made any changes to their system recently. ipconfig C. D. Call their manager and report the status of the issue. B.ROM drive and tested that everything is working properly.actualtests. dxdiag Answer: D Explanation: To test the DirectX functionality. Run a full system backup. Any Time. C.ROM drive and has tested and found that the drive is defective.

co m .www. Answer: A QUESTION NO: 416 A technician goes to a client site where there are some language barrier issues. 1. Which of the following is the BEST approach to tell the customer what is going on? A. Ntldr C. 4095MB C. D. Smss. Ntbootdd. Which of the following is the BEST method to overcome the issues at hand? "Pass Any Exam. B.CompTIA 220-701: Practice Exam QUESTION NO: 413 Which of the following is the default page file size for Windows XP? A. Use the proper acronyms. The size equal to the physical memory B." .sys D.exe B. Use non-technical terms. Any Time.dll Answer: D Explanation: The HAL.DLL or the Hardware Abstraction Layer is responsible for the communication between the hardware and the operating system.5 times the physical memory D. C.com 129 Ac tua lTe sts . QUESTION NO: 415 A technician is informing a customer about the finding of any specific computer problem. 2MB Answer: C QUESTION NO: 414 Which of the following boot process files communicates hardware changes to the Windows XP operating system? A. Use email so that everything is in writing. Hal.actualtests. Use technical jargon.

Skip the first appointment. Which of the following is the BEST course of action to take care of the appointments during that day? A. Improper ventilation from dust buildup inside the computer.www. B. RS-422 B. C. Any Time. Which of the following is MOST likely causing the shutdown issues? lTe sts . Power supply to the room is not great enough for both the copy machine and the computer. Electromagnetic interference due to the copy machine in the room. C." . Go to the first scheduled appointment late. Restate the issues to the customer for validation. D. It has been in service for four years and is located in a copier room. Answer: C QUESTION NO: 417 A technician is late getting to a service call first thing in the morning.9 port? A. D.com 130 Ac tua A technician is working on a computer with periodic shutdown problems. explain the reasoning to the client. Call the customers scheduled that day and reschedule all the appointments to different days. Inform the client the service must be rescheduled with a different technician. Answer: C QUESTION NO: 419 Which of the following input/output protocols is commonly associated with the DB. Answer: C QUESTION NO: 418 A. B. and make the repairs as quick as possible to try to catch up on the schedule. Power supply on the computer is going bad. Contact the customers and inform them of the change in schedule and give an appropriate time frame to make the service calls.CompTIA 220-701: Practice Exam A. continue on with the rest of the day as scheduled and then try to fit in the skipped customer at the end of the day.actualtests.co m . RS-232 "Pass Any Exam. B. D. Ask to get an interpreter to assist in the language barrier. C. Get a language to language conversion dictionary to help understand what is being said.

QUESTION NO: 421 How many pins does a VGA Connector have? A. Use WPA encryption. C.www.com Ac tua lTe sts . E.G "Pass Any Exam. Greater duration of power availability. More horsepower will be provided. 40 Answer: B QUESTION NO: 422 Which of the following are the BEST options to secure a Wi-Fi network? (Select THREE). 9 B. A. Disable SSID broadcast. 25 D. Enable DHCP. 15 C." . Any Time.D. C.co m Answer: B 131 . F. D. Answer: A. G. B. Use a TPM Chip. Higher electricity measured in volts. IEEE 1284 D. Use a MAC filtering.CompTIA 220-701: Practice Exam C. Disable WEP. D.actualtests. B. Enable Volume Shadow Copy. More devices can be powered at one time. IEEE 1394 Answer: B QUESTION NO: 420 Which of the following will be true of the battery with 9 cells instead of 6 cells? A.

Which of the following is the BEST solution? A. 360Mbps D. C. 128-bit card D.0Mbps.actualtests. Any Time. 2. 16-bit card B. "Pass Any Exam.5Mbps. 16Mbps.com 132 Ac tua QUESTION NO: 425 lTe Answer: B sts A. A worm self-replicates.5Mbps. 12Mbps.CompTIA 220-701: Practice Exam QUESTION NO: 423 A technician must come up with a solution to control multiple computers with a single monitor. B. 480Mbps B. D. Add an infrared connection to all computers. 2.0Mbps. Add a KVM switch to thetechnicians computer. 10Mbps. Add a Bluetooth connection to all computers. C. Add a USB hub to each computer. 400Mbps Answer: A QUESTION NO: 426 Which of the following is the main difference between a worm and a virus? A. Answer: C QUESTION NO: 424 Which of the following speeds are the USB 2. A virus does not require user interaction." . A worm requires user interaction.0 data rates? A. 1. Which of the following provides the BEST solution? . 32-bit card C.www.co m A technician is asked to add a PCMCIA bus card to a laptop that will allow the laptop high-speed wireless capability. 1. B. 450Mbps C. 256-bit card . 20Mbps.

www. Answer: B QUESTION NO: 428 Answer: B QUESTION NO: 429 A customer states that the computer is making a loud noise. lTe A service call is taking longer than expected for a technician. A virus self-replicates. Which of the following should the technician do FIRST upon arrival at the customer site? A. after completion. Rush to finish the job. C. B. Ask the customer closed ended questions to help narrow the symptoms down and help the customer feel at ease with the technical jargon. B.actualtests. Go to the second appointment because it is listed as priority and then reschedule the first. and go to the next service call. C. Which of the following is the BEST resolution for the issue? sts . apologize. Answer: C QUESTION NO: 427 A technician scheduled two customer service appointments at the same time without realizing. this is going to make the technician late for the next service call appointment. Run some preliminary diagnostics tests to narrow the scope of the noise and then ask the customer about any changes made to the system. Make the first appointment and then. B. call the second customer and explain you are running late. Call the next service call. Call the second customer. Try to hurry at the first appointment to make it to the second appointment in a timely manner." . Leave the current service call to make the next service call. Which of the following would be the BEST way to handle the situation? A.CompTIA 220-701: Practice Exam D. D. D. and reschedule.co m . apologize. Stay on the current service call and arrive late on the next service call. Any Time.com 133 Ac tua A. and reschedule. C. Ask the customer detailed questions to narrow down the problem then restate the problem back to the customer to verify. "Pass Any Exam.

Windows Narrator "Pass Any Exam. Which of the following options should the technician do NEXT? A. Windows Media Center C. Ask the customer if the technician can change the language.CompTIA 220-701: Practice Exam D. ST lTe Which of the following connectors are used on the end of a fiber cable? sts . RJ-11 B. D. B. Answer: C QUESTION NO: 430 A technician is at a service call and notices that the language on the workstation is different that the technicians native language.co m 134 . BNC D. Windows Sidebar D. Tell the customer that the operating system is corrupted and must be reinstalled." . Call another technician who has worked with this customer in the past and inquire about any prior issues. A technician wants to display the CPU meter on the desktop at all times on a Windows Vista workstation to narrow down the time. Answer: B QUESTION NO: 431 Answer: D QUESTION NO: 432 A workstation is running slow on certain applications during the day. Which of the following applications can be used? A. Change the language and complete the service call. Explain that the issue can not be resolved because the technician does not understand the language.www. The current language on the workstation is the customers native language. RJ-45 C.com Ac tua A. Any Time. Windows Defender B.actualtests. C.

Which of the following is the MOST likely cause? A. Windows XPMedia Center D.www." . Windows Vista Home Basic B. Pointing stick failure B.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 433 Which of the following operating systems has a default application installed to monitor the CPU meter on the desktop? A. LCD failure Answer: A QUESTION NO: 436 "Pass Any Exam. Any Time. Windows 2000 Professional Answer: B QUESTION NO: 434 Which of the following operating systems comes with a default application to record TV using a remote? A. Windows XP Professional B. Windows Vista Home Premium C. Hard drive failure C.actualtests. Memory failure D. Windows XP Professional Answer: B A user states that the mouse is acting erratically and moving to the right top hand corner all by itself on the laptop. WindowsVista Ultimate C. WindowsVista Business D.co m 135 .com Ac QUESTION NO: 435 tua lTe sts .

The paper tray was empty this morning so they re-filled the paper tray and checked the ink levels. D. Answer: D QUESTION NO: 437 Windows Vista applications that run in the sidebar are know as: A. Aero Display Manager Answer: C QUESTION NO: 439 A user reports that Monday morning one of the ink jet printers in the office has a problem with images smearing on the page.com Ac tua The feature of Windows Vista that prevents applications from running in privileged mode even when an administrator is logged is which of the following? lTe sts . Which of the following is MOST likely the issue with the smearing print? "Pass Any Exam. User Account Control D. applets. B. D. icons. B. The printer was working fine Friday. Task Manager B." . a worm that attacks multiple computers and memorizes each computers keystrokes. gadgets.co m 136 . Any Time. targeted email that is directed at a group of users so that it appears to be from a legitimate source. C.CompTIA 220-701: Practice Exam When talking about online security a phishing attack is referring to: A. a person who go through a corporations waste to see if they can use any of the information. C. Sidebar Interface C.actualtests. a coordinated attack where several machines attempt to overwhelm a remote website with excessive traffic.www. hives. Answer: C QUESTION NO: 438 A.

C. Answer: C QUESTION NO: 440 Which of the following authentication technologies provides security to a corporate environment MOST commonly via the PCMCIA interface on a laptop? A. Replace the video card to confirm diagnosis. Too many pages are being sent to the printer at one time. C. 128MB graphics card C. The printer drivers need to be rolled back to a previous version. 512MB RAM tua lTe In order to install and run Windows Vista with the Aero user interface. Which of the following steps should the technician take NEXT? A. a computer must meet which of the following hardware requirements? sts . After speaking with the user and examining the symptoms.com 137 Ac A. Username B. the technician believes that the computers video card has failed. Any Time.CompTIA 220-701: Practice Exam A.www. Question the user to determine what has caused the video card to fail. B.actualtests. B. Smart cards D. Wrong type of paper is being used for this printer. D.co m . Key fob C. "Pass Any Exam. D." . 800MHz processor B. Biometrics Answer: C QUESTION NO: 441 Answer: B QUESTION NO: 442 A user reports that no picture is appearing on the monitor. LCD monitor D. Establish an alternative diagnosis. Verify that all other computer components are operating normally. Spooler service needs to be restarted.

co m 138 . Right-click the applications shortcut and choose Explore. Right-click the applications shortcut and choose Properties. Without changing Windows Vistas system-wide color depth settings. Which of the following is MOST likely the issue? A.actualtests. B. RAM D. which of the following will BEST fix this issue? . The Compatibility tab within an application shortcuts Properties B. C. Select Disable Visual Themes. DOSKEY C.EXE D.www. Hard drive Answer: D "Pass Any Exam. Enter the Compatibility tab and select Run in 256 colors. lTe sts A user owns older software that requires 8-bit color depth in order to run properly. Select Run in 256 colors. CONVERT. Right-click the applications shortcut and choose Compatibility. D. Enter the Compatibility tab and select Disable Visual Themes. Any Time." .CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 443 Which of the following can be used to help solve certain functionality issues when working with older DOS or Windows applications inside of Windows Vista? A. Right-click the applications shortcut and choose Properties.com Ac Answer: A tua A. Case fan B. The Previous Versions tab within an application shortcuts Properties Answer: A QUESTION NO: 444 QUESTION NO: 445 A user has reported that their computer is operating very slowly and that they hear a rather loud clicking sound. Processor C.

Which of the following Advanced Mode Options should be used to start up the computer? tua QUESTION NO: 448 lTe Answer: C sts A. Safe Mode B.CompTIA 220-701: Practice Exam QUESTION NO: 446 A customer reports that every time Windows loads a message that one or more services failed to start is displayed. The technician gets an Access Denied message stating the process is in use every time the technician tries to remove the virus. Which of the following would get the computer back to the operational state it was before the install? "Pass Any Exam. Debugging Mode B. The technician has uninstalled the program.www. Last Known Good Configuration C. Disable Automatic Restart Answer: A QUESTION NO: 449 After installing a program. Debugging Mode D.com 139 Ac A technician is working on a computer that has a virus downloaded on it. a computer is getting stop errors.actualtests. Active Directory Restore Mode C." . Last Known Good Configuration D. but the stop errors continue. Disable Automatic Restart . Which of the following Advanced Startup options would BEST resolve this issue? . Any Time. Device Manager B. Which of the following should be used to troubleshoot this error? A. Dxdiag C. Event Viewer Answer: D QUESTION NO: 447 A. Telnet D.co m A technician is unable to log into a users computer after installing new hardware.

The access point is next to a speaker B. Any Time. Which of the following would MOST likely cause the connection drops? A. Back up of the data C.com Ac tua lTe sts . Debugging Mode B. Voltages and size D.www. Which of the following would need to be created prior to the installs? A. Resistance and size C. Wattage and size B.co m 140 .actualtests. Safe Mode D. Cordless phones D." . Restore Point B.CompTIA 220-701: Practice Exam A. Incandescent lighting "Pass Any Exam. Electrostatic Discharge (ESD) C. Emergency Repair Disk (ERD) D. Amperage and size Answer: A QUESTION NO: 452 A technician is called in to repair a 2. Last Known Good Configuration C. USB copy of startup files Answer: A QUESTION NO: 451 Which of the following is important to know when selecting a power supply? A.4GHz wireless access point that drops connections. Systems Restore Answer: D QUESTION NO: 450 A technician wants to be able to bring the system state back to the original condition in case of any conflicts prior to making multiple software installs on a computer.

Defrag C. Which of the following is the MOST likely reason? "Pass Any Exam. it will not delete. 802. Chkdsk B. When the technician tries to delete the job.actualtests.www. Which of the following would BEST assist their searches? m . Any Time. 802." . The fastest cache that resides at the chip level. 802. The largest cache that resides at the chip level.com 141 Ac tua lTe A.11b B.11 standards operates at a maximum speed of 11Mbps? A.11a Answer: A QUESTION NO: 454 Answer: C QUESTION NO: 455 Which of the following BEST describes L1 cache? A. Scandisk sts . The fastest cache that resides outside the chip level.co A technician notices that a group of users are continuously searching their computers for the same files. D. The largest cache that resides outside the chip level.11n C.11g D. After looking at the print queue a technician determines that a print job needs to be deleted to resolve the issue. Answer: C QUESTION NO: 456 A user reports that print jobs are not printing. 802. B.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 453 Which of the following IEEE 802. Indexing D. C.

C. This printer is not capable of printing such fine details select another type of printer. The technician does not have the necessary permissions. D. Which of the following is the MOST likely cause of the missing detail? lTe sts . Answer: B QUESTION NO: 457 A user reports that the print jobs from a color inkjet printer appear fuzzy.CompTIA 220-701: Practice Exam A. Replace all of the print cartridges.www. Bluetooth "Pass Any Exam. Infrared D. Once a job is submitted to the queue it cannot be removed. C. tua A user reports that the output from an inkjet printer is missing some of the finer details of the print jobs being sent to it. Gigabit Ethernet B. D. Wi-Fi C. Some of the inkjets are clogged in the cartridge. The user submitted the job as a priority. Which of the following options would BEST help troubleshoot the problem? A. D. Answer: C QUESTION NO: 458 Answer: C QUESTION NO: 459 Which of this following network types is the FASTEST? A. Send a test page to the printer." .com 142 Ac A. Power cycle the printer. B.co m .actualtests. The printer does not support the font on the document. Run an alignment page. The job must be deleted using theprinters front panel. C. A technician looks at a document and observes that the text appears to be consistent in color across the entire document. The printer is set in draft mode in the printer properties. Any Time. B. B.

" . Save all print jobs. 802. replace the printer and then print everything that was saved. Notify all users before unplugging the printer.key authentication .key authentication C. 802. Which of the following is the FIRST step the technician should take? tua lTe sts A.actualtests. 802. Delete all print jobs before replacing the printer. WEP2 withshareD.co Which of this following wireless security options is MOST secure? m 143 .11b C. D.11n B.11g Answer: A QUESTION NO: 461 Answer: B QUESTION NO: 462 A.11a D. B. WPA withshareD. Answer: A QUESTION NO: 463 Which of the following utilities can change the startup programs? "Pass Any Exam.www. C.key authentication B. WPA2 withshareD. Unplug the network printer and then replace with a new printer.key authentication D.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 460 Which of the following Wi-Fi network types has the HIGHEST transfer speed? A. Any Time. WEP withshareD.com Ac A technician must replace a network printer. 802.

C. D. msconfig D. chkdsk D.CompTIA 220-701: Practice Exam A." . Enter hard drive information manually into the Boot. Enter hard drive information manually into the Autoexec. Answer: B QUESTION NO: 465 Answer: B QUESTION NO: 466 A technician has been asked to install and configure a hard drive on an older system that does not support autodetect. D. "Pass Any Exam. convert B. After installing the hard drive which of the following must the technician do NEXT? A. B.bat.ini file. The hard drive is faulty and needs to be replaced. The system cannot connect to the network. Enter hard drive information manually into the BIOS.ini C. Any Time. fdisk C. The system does not have enough free hard drive space. Enter hard drive information manually into theNtldr file. msinfo32 Answer: C QUESTION NO: 464 A user reports that after a stop error appeared the PC started to reboot in a continuous loop.co m 144 . Which of the following is MOST likely the cause of this problem? A.actualtests. The automatically restart feature in System Failure option is on. format lTe Which of the following commands will partition a hard disk on a Windows XP computer? sts . boot.com Ac tua A. B. C. sysedit B.www.

co m . In which of the following can the technician go to review the IRQ settings? A. Device Manager>Computer Properties C. Control Panel>Hardware>Systems>Power Management>Settings A technician has just installed Windows 2000 on a computers clean hard drive. B. Control Panel>Hardware Devices>Settings Answer: B QUESTION NO: 468 How would a technician configure a computer to enable Hibernation? A. Any Time. APM is off. BIOSis reporting a memory error.com 145 Ac QUESTION NO: 469 tua Answer: A lTe sts . Answer: B QUESTION NO: 470 "Pass Any Exam. BIOS>Power Menu>S11>Hibernate D.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 467 A technician has been called to correct a problem with erratic performance of an external scanner and internal modem. Start>Run>Regedit B. Which of the following is the MOST likely problem? A. Device Manager>Power Options>Check-off the Hibernate box C. C.www. Hard drive is faulty. D. Control Panel>Power Options>Hibernate tab B." . My Computer>Hardware>Settings D. On start up the computer does not seem to boot or display a command prompt and the technician notices a series of beeps. CMOS battery is dead.actualtests. The technician suspects an IRQ conflict.

" . The pick-up roller is defective.co m 146 . The workstation does not power up properly. Windows XP Professional C. Power supply is the wrong voltage. Powersupplys fan is defective. Window Vista Home Premium "Pass Any Exam. Which of the following is the MOST likely cause? lTe QUESTION NO: 472 sts . Which of the following is the solution? A. The workstation will power up if only a single drive is connected. The fuser unit is defective.CompTIA 220-701: Practice Exam A customer reports that a printer is printing blank pages. D. B. D. C. Powersupplys fan is defective. The toner cartridge is defective. D.com Ac tua A technician has replaced a bad power supply in a workstation and now the workstation will not power up when all of the drives are connected. Power supply wattage is too high. C. Answer: C QUESTION NO: 471 A technician has replaced a bad power supply in a workstation. Power supply wattage is too low. Answer: A A. The feed roller is defective. Power supply is the wrong wattage. B. Which of the following is the MOST likely cause? A. B. Windows Vista Home Basic B. Power supply is the wrong form factor. Answer: C QUESTION NO: 473 Which of the following versions of Windows includes Windows Media Center functions? A. C. Any Time. Power supply is the wrong form factor.actualtests.www.

WindowsVista Business Answer: C QUESTION NO: 474 Which of the following technologies corrects errors in memory devices? A.com Ac tua lTe A. DLT D.co QUESTION NO: 475 m 147 ." . ECC sts Which of the following technologies is used in memory devices to allow it to operate at twice the normal clock rate? . ECC C.www. UPS B.CompTIA 220-701: Practice Exam D. SLI D. Error detection C. Lower cost B. SLI B. Better cooling D. Faster response time Answer: B QUESTION NO: 477 "Pass Any Exam.actualtests. DDR Answer: B Answer: B QUESTION NO: 476 Which of the following is a benefit of having parity on a memory device? A. DDR C. Any Time.

but requires the last device to use a terminator? A. This method allows access to only computers that have specific MAC addresses.CompTIA 220-701: Practice Exam Which of the following technologies allows a user to connect multiple devices to a single port. Parallel B. MAC filtering D. The use of an SSID cannot limit access even though it is used by all the routers. WEP keys B.actualtests.com 148 Ac A. WPA keys tua Which of the following technologies allows access to a wireless access point only to those devices that have been registered using a manufacturers unique ID number? lTe QUESTION NO: 479 sts ." .co m . IEEE 1394 C. Any Time. SMTP Answer: A Answer: C Explanation: To configure a wireless router to limit the access of computers that have access to the wireless router to some devices you need to use MAC filtering. There is no IP filtering or DNS filtering.www. SSID broadcasts C. SNMP C. USB 2. SCSI Answer: D QUESTION NO: 478 Which of the following protocols can create a secure network connection across the Internet? A. VPN B. FTP D. QUESTION NO: 480 "Pass Any Exam.0 D.

Hazardous chemicals or compounds C. Adware B. EMI D. Worms D. CRT C. Channel number C. which of the following settings should be changed to prevent interference between the two devices? A. WEP key B.CompTIA 220-701: Practice Exam Two wireless access points are located near each other.com Ac A.co m 149 . High temperature warnings and cautions D.www. Phishing Answer: A QUESTION NO: 482 Answer: A QUESTION NO: 483 Which of the following information can be found on a MSDS? A. Any Time. Slipping hazards or dangerous footing concerns B.hoc C. AD. IP address range Answer: B QUESTION NO: 481 Which of the following is a type of malware that tracks a users habits and displays targeted advertising or messages? A." . ESD tua Which of the following is a type of interference that can adversely affect wireless communications? lTe sts . RFI B. SSID broadcast ID D.actualtests. Network diagram to prevent damaging any cables "Pass Any Exam.

Check to the correct type of paper is being used. Heat or burns Answer: D QUESTION NO: 487 Which of the following is MOST susceptible to ESD and should be handled with caution to prevent damage? "Pass Any Exam. Static or ESD damage D.actualtests. Add additional memory to the printer. B. Change the toner cartridges. Touch pad B. Voltage or shocks C.co m . Flash drive C. Which of the following is MOST likely having an issue? A.com 150 Ac QUESTION NO: 486 tua Answer: C lTe sts . IEEE 1394 port D.www. RF or wireless interference B. C. D. LCD display Answer: A QUESTION NO: 485 Which of the following should be done FIRST if a printer fails to print very large documents but prints smaller documents without issue? A. Any Time. Replace communications cable. Which of the following is a primary safety factor when using a soldering iron? A." .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 484 When checking Device Manager on a laptop the technician notices an issue with a device labeled Human Interface Device.

and several other items on their display.actualtests." . Memory chip Answer: D QUESTION NO: 488 Which of the following is surrounded by a metallic shield that prevents EMI? A. NIC D. LCD monitor B. . Which of the following devices is MOST likely connected to the other end of the cable? A. Fax machine C. STP B. CRT monitor C.CompTIA 220-701: Practice Exam A. If they want to add more gadgets. Dial-up modem Answer: A QUESTION NO: 490 After upgrading to Vista a user notices a clock.www. Any Time. because it has much lower crosstalk and interference in comparison to copper cables. calendar. RJ-11 D. UTP C. Switch B. which of the following features should they research? A. BitLocker "Pass Any Exam. Scanner D. Fiber Optic Answer: A QUESTION NO: 489 A technician has connected a cable to an RJ-45 connector on the back of a computer. They can span distances of several kilometers.com Ac tua lTe sts Explanation: Fiber optic network cables can be used over longest possible distances because of their Low loss and high bandwidth properties.co m 151 .

Establish a plan of action to resolve the problem. D." . D. Defender C. Answer: A "Pass Any Exam. Decoder software needs to be loaded. The sound card is not connected properly. and outcomes.com Ac tua A. The system does not have enough RAM installed.actualtests. Establish a theory of probable cause. C. C.www. Sidebar D. Which of the following is MOST likely the issue? A.co m 152 . Document findings. User Account Control (UAC) Answer: C QUESTION NO: 491 A technician installs a new DVD drive into a users computer. Any Time. Power supply D. The drives device driver needs to be updated. B. Case fan B. Answer: D QUESTION NO: 492 Answer: B QUESTION NO: 493 A technician arrives at a customers location and identifies a problem. actions. Heat sink C. Ask the customer what the issue is. Which of the following troubleshooting steps is NEXT? A.CompTIA 220-701: Practice Exam B. The drive can be used to read data disks but Windows Media Player cannot play back DVD movies from the new drive. Decreased RAM lTe Which of the following is BEST used to cool down the CPU? sts . B.

com Ac tua lTe A.co A technician arrives at a customers location in response to a call. C. B. Any Time. Which of the following troubleshooting steps should the technician perform FIRST? m 153 . and outcomes. B. C. actions. Which of the following is causing this to happen? A. C. D. Verify full functionality and implement preventative measures. Document findings. The system is in hibernation mode. sts . D. Which of the following troubleshooting steps is NEXT? A.www. Ask the customer questions to identify the problem. The BIOS need to be updated. and outcomes. Establish a plan of action to resolve the problem and implement a solution. actions. mouse movement and the power light is blinking. The power supply has a loose connection." . Test the theory to determine cause. D. B. Answer: C QUESTION NO: 495 Answer: A QUESTION NO: 496 A customer has returned to the office after lunch and their laptop has become unresponsive to all key strokes. Answer: D QUESTION NO: 497 "Pass Any Exam. Establish a theory of probable cause. The keyboard is faulty. Document findings.actualtests. Verify full system functionality.CompTIA 220-701: Practice Exam QUESTION NO: 494 The technician has already narrowed down the problem and developed a plan.

Configure the IP settings. tua A user purchased a TCP/IP laser printer. C. Windows key + L C. Fans provide active cooling. Answer: A Answer: D QUESTION NO: 500 On a Windows computer.heatsinks do not. A.heatsinks provide passive cooling. Ctrl + alt + delete then lock computer B. Download the latest drivers from the manufacturer.CompTIA 220-701: Practice Exam Which of the following are the main differences between a heatsink and a fan in a computer? A. The technician needs domain administrator rights. Ctrl + alt + L "Pass Any Exam. C. Fans are applied with thermal compound. B.actualtests. The technician needs to map the drive.www. Any Time. Which of the following is the FIRST step to take to install the printer in their network? lTe QUESTION NO: 499 sts ." . D. The operating system is corrupt. Answer: A QUESTION NO: 498 A technician is not able to delete a user's profile on a Windows Vista workstation.heatsinks provide active cooling. Fans provide passive cooling. Fans must be directly applied to the cooled component. Print out a test page.heatsinks are not. The technician needs local administrative rights. which of the following shortcuts can lock the computer without logging off the user? (Select TWO).co m 154 . D.com Ac A. B. D. Which of the following is MOST likely the cause for this problem? A. Configure NetBEUI settings. C. B.

Any Time. The laptop BIOS was not updated to support external video. Windows key + alt + delete E. The function key was not pressed to toggle the video output. A network card with PXE/DHCP remote boot Answer: D QUESTION NO: 502 A user reports that they have connected an external monitor to their laptop but the monitor is not displaying anything. B.ROM drive C. D. which of the following must be available in the computer? A. C. Answer: C Explanation: If the display of the laptop is not working. the AC adapter for their older laptop quit working. QUESTION NO: 503 A user reports that during a business trip to Europe. The video cable connecting the monitor is loose.actualtests.B QUESTION NO: 501 When installing the Windows XP operating system using RIS. Detaching and attaching the display unit is not recommended and switching the system off and on will not be of any help. The monitor and laptop video cards are incompatible.www.com Ac tua lTe sts . Which of the following is the MOST likely explanation? A. Which of the following is the MOST likely cause? A. A CD." . A hard drive with more than 4MB of free space B. A video card with at least 16MB of VRAM D.co m 155 . Windows key + Alt + M Answer: A.CompTIA 220-701: Practice Exam D. The AC adapter was inserted in the incorrect port. then you can try to toggle the video output function key and plug in an external monitor to the laptop. "Pass Any Exam.

com Ac tua A. Any Time." . C. EFS C. The adapter was rated for 220-240 Volts. D.actualtests. B. C.co Answer: C m 156 . their pointer will randomly move about the screen or highlight words. Answer: A QUESTION NO: 506 Which of the following encryption methods is used for files and folders in Windows XP Pro? A.www. The laptop is near a source of EMF interference. Which of the following is the MOST likely cause of the problem? sts QUESTION NO: 505 . A Remote Desktop session has been established on laptop. instead of seeing their desktop they only see their background graphic. D. B. The mouse pointer software is corrupt. The sensitivity of the touch pad is too high. Adjust the refresh rate of the display to 72 Hertz. Toggle the function key for the video display. The adapter was rated for 110-120 Volts. Which of the following will correct this problem? A. C. Change the display resolution to a lower setting. Answer: D QUESTION NO: 504 A user reports that when they attach an external monitor to their laptop. IPSec B. PGP D.CompTIA 220-701: Practice Exam B. Uncheck Extend my Windows Desktop in the Display Properties. lTe A user reports that when they are typing. CHAP II Answer: B "Pass Any Exam. D. The adapter was rated at 50-60 Hertz.

Answer: C QUESTION NO: 510 A technician has received a new PC directly from the manufacturer. Install anti-virus software. Install network monitoring software and perform a trace. Format the drive. "Pass Any Exam. Physically destroy the disk platters. Encrypt all local data files. Which of the following steps would shorten the startup time? A. After completing the initial configuration. Configure biometric authentication. C.www. B." . D.CompTIA 220-701: Practice Exam QUESTION NO: 507 When disposing of old hard drives. they notice the system takes a long time to display the desktop. D. D. Setup user profiles. . C. Any Time. Answer: B QUESTION NO: 508 Which of the following should be performed FIRST before accessing the Internet? A. Run a full anti-virus scan. Store the drive next to a magnet for one hour. C. Run the defrag command on the system. B.co m Which of the following will improve the functionality of the OS immediately following a new installation? . Install system patches. B. Perform a disk defragmentation.com 157 Ac tua QUESTION NO: 509 lTe Answer: D sts A. which of the following MOST reliably prevents all data from being stolen? A. Remove the control circuit board from the drive.actualtests.

The laptop battery is defective and needs to be replaced. Answer: C QUESTION NO: 512 A. they called the OEM and identify the problem. After initial troubleshooting." . lTe sts . Which of the following steps should the technician take prior to installing the application? (Select TWO). The laptop has an electrical short in the power supply. The customer can power up the laptop when using the power cord without the docking station.actualtests. The customer is using the laptop power button instead of the docking station power button. The laptop power cord is being used instead of the docking station power cord. Call the department management to document the issue. "Pass Any Exam. Remove unneeded startup applications. B. Which of the following should the technician do FIRST after the problem is resolved? A. D. B. Run thechkdsk /f command on the system. C. Create a restore point. The customer reports they cannot power on their laptop while the laptop is in the docking station even though the docking station power light is on. They have had problems installing this application in the past. Answer: D QUESTION NO: 511 A customer has purchased a laptop with a docking station. E.co m .B QUESTION NO: 513 A technician is troubleshooting a computer error. Which of the following is MOST likely causing this? A. D. C. Any Time.com 158 Ac tua A customer calls a technician to request assistance in installing a new accounting application. Read the application release notes. Answer: A.CompTIA 220-701: Practice Exam B. C. D.www. Decrease the size of the paging file. Defragment the hard drive. Boot the computer in Safe Mode. Launch the File and Transfer Wizard.

" .www. It runs faster than the processor speed. D. Class B C. It runs at processor speed. Describe the issue at the next staff meeting. Post the solution on an online tech forum.CompTIA 220-701: Practice Exam B. B.co m 159 .168. D. Monitors sessions between two hosts C. Provides a logical connection between a workstation and the network infrastructure D.com Ac tua lTe sts .0. Class D Answer: C QUESTION NO: 515 Which of the following is true of L1 cache? A. C. C. Answer: B QUESTION NO: 514 The IP address: 192. It runs slower than the processor speed. It runs at half the processor speed.10 is an example of which of the following address classes? A. Class C D. Provides a physical connection between a workstation and the network infrastructure Answer: D QUESTION NO: 517 "Pass Any Exam. Document the issue and the applied solution. Any Time. Answer: B QUESTION NO: 516 Which of the following is a function of a NIC? A.actualtests. Class A B. Assigns IP address to the workstation B.

D. TCP D. Answer: A QUESTION NO: 520 A technician has determined that a CRT monitor is not working correctly and that it will be replaced. Which of the following can the technician do to ensure all settings are moved to the new computer? lTe QUESTION NO: 519 sts Answer: B . From Windows Explorer. NetBIOS C.actualtests.com Ac tua A technician needs to provide a customer with a new computer running Windows Vista. SPX B.co m 160 ." . Use the USMT to export the data from the old system. copy the users profile from the old system to the new system.www. C. Which of the following should they do NEXT? "Pass Any Exam. D. C. DLC E. Useregedit to export the user data to the new system.E QUESTION NO: 518 Which of the following is true of a hub versus a switch? A. Any Time.CompTIA 220-701: Practice Exam Which of the following protocols are routable? (Select TWO). IP Answer: C. A hub directs traffic between locally attached computers. The customer has required all personal information be migrated to the new computer including favorites. B. B. A hub broadcasts all traffic to all ports. A. Hubs only support TCP/IP protocols. Hubs are limited to a bandwidth of 4Mbps. and import it to the new system. In the advanced settings of system properties go to the user profile settings and copy the customers profile to the new system. cached website credentials and desktop preferences. A.

Answer: B QUESTION NO: 521 A user has an issue with phantom cursor movements on their laptop where the pointer suddenly jumps across the screen when using the built-in touchpad.CompTIA 220-701: Practice Exam A. The technician copies the files to a portable hard drive and then goes back to their office to burn the disc. Dispose of the monitor in the trash. C. Discharge the CRT prior to disposal.www. Dispose of the monitor according to applicable environmental regulations." . Update the drivers for the touchpad. If they connect the AC adapter. Disassemble the monitor to prepare disposal of parts independently. B. The laptops NIC needs updated drivers. Update the drivers for the video card. Which of the following should the technician do? "Pass Any Exam. they can connect to the network.co m . C. Which of the following is the MOST likely cause? lTe sts . The laptop is not receiving enough power from the battery so the battery should be replaced.com 161 Ac tua A user is unable to connect to the network via Ethernet while using their laptop on battery power. The laptop is not receiving enough power from the battery so a second battery should be installed. While preparing the files for the disc burning. Answer: C QUESTION NO: 523 A technician is asked by someone from the HR department to burn some data to a DVD since they have the only available DVD burner.actualtests. Which of the following is the BEST option to solve this issue? A. Any Time. Answer: A QUESTION NO: 522 A. D. D. B. Lower the pointer speed in the Mouse Control Panel applet. C. the technician notices files that pertain to other employees. B. The power management settings on their laptop are set to disable the internal NIC. Format the hard drive and reinstall the OS. D.

The user is quite messy and has a lot of paper strewn about. D.actualtests. Any Time. Delete the files off the portable drive once they are finished burning the disc. they cannot identify their username. Carry it with the screen closest to your body. Carry it by holding it upside down by the base. "Pass Any Exam. B. Organize theusers papers into file folders. Answer: B QUESTION NO: 526 Which of the following describes the BEST way to carry a CRT monitor? A.co m 162 . Call the person that wants the disc burned andask them if they can look at the files. Reset the password for them and inform them of their username. Carry it by using both the power and video cords for stability. D. Ask the user if they mind if the technician removes the computer from the desk to fix the issue. D. Schedule a later time to call them back once they remember their username. D. C. Answer: B QUESTION NO: 525 A user calls the helpdesk and asks to have their password reset. however. Carry it with the protrusion on the back facing your body. Tell the user that they will return later in the day once they have cleaned their desk. Answer: A QUESTION NO: 524 A technician is visiting a users desk to work on a computer issue. Provide copies of the files to the people named on them. C. C. Keep the files on the portable drive and then look at them later for confidential material. B. Follow thecompanys established guidelines to reset passwords. B. The technician needs to work on the issue but is distracted by the users mess.com Ac tua lTe sts .www. B. Create a new account for the user. Which of the following actions should be taken? A. C. Which of the following should the technician do? A. Report the issue to theusers manager and return the next day to work on the issue.CompTIA 220-701: Practice Exam A." . providing standard permissions.

put on hold and forward. Respond by informing caller to slow down and change their attitude.co m 163 . Respond by asking the caller to slow down and repeat the concern twice. Answer: C "Pass Any Exam. and forward. Which of the following would be the MOST effective way to respond to this call? A.actualtests. After questioning the user about any recent changes they might have made the technician realizes that this could be a symptom of multiple issues. Answer: B QUESTION NO: 528 An upset caller reports that their laptop freezes constantly. Any Time. put on hold. D. Open the case and determine the cause of the noise. C. Receive.www. Receive.com Ac QUESTION NO: 529 tua Answer: B lTe sts . A customer reports that when the computer starts up. understand. Attempt to replicate and verify the issue. Check the BIOS for temperature changes. evaluate and respond. D. C. ask for help and respond. B. give first impression. interpret." .CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 527 Which of the following would be the MOST effective communication method to process a users call? A. Ask the caller to call back when they are in a better mood. Receive. it sounds like an airplane taking off. C. Which of the following should be the FIRST course of action? A. Receive. Verify that the user has not made any OS changes. D. Listen to callers concern without interrupting and being judgmental. B. B.

CompTIA 220-701: Practice Exam QUESTION NO: 530 A user reports that their computer has a bluescreen. 12 volts C. At the same time. Research online forums for assistance. Answer: B QUESTION NO: 533 A technician is responding to a customers call. 24 volts D. Forward the customer to another technician in order to listen to the co-worker. 6 volts B. Ask the customer's permission to put them on hold. 32 volts Answer: B A technician is on the phone with a customer.actualtests. Any Time. Write down error code and ask for assistance. Forward the customer to another technician. D.www. B. Update the OS with the most recent patches. C. Email the manufacturer with the details of the issue. a co-worker asks the technician for assistance. B. Upon arrival the technician realizes the error message being displayed is unfamiliar and cannot be located on any known websites.co m . Which of the following is the BEST course of action? A. Put the customer on hold just for a few minutes. "Pass Any Exam. Which of the following is the BEST course of action? A. Answer: D QUESTION NO: 531 Most new motherboards accept which of the following voltages? A. Avoid the incoming call and call back later. C." . D. Which of the following is the BEST course of action? A. The technician receives another incoming call from the technician's friend.com 164 Ac tua QUESTION NO: 532 lTe sts .

Answer: B QUESTION NO: 535 A technician has been dispatched to investigate a report that a clients workstation can no longer access the network. Replace the workstations NIC. Replace RAM modules and verify that all other system components are operating properly. Any Time. Replace the motherboard and perform a system restore. Reinstall the firewall software. Put the customer on hold just for a few minutes and assist the co-worker." . Ask the customer's permission to put them on hold and politely ask the co-worker to wait. Which of the following troubleshooting steps should the technician perform FIRST? A. Use Windows Recovery Console to perform a repair installation of Windows. D.CompTIA 220-701: Practice Exam B. Document that disabling the firewall did not solve the issue and call another technician for assistance.www. Contact the user to determine if any recent changes have been made to the computer. disabling the firewall did not help the issue. D. Answer: B Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. D. however.actualtests. B. Answer: D "Pass Any Exam. C. After speaking with the user. C. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer. the technician believes that firewall settings may be the cause. QUESTION NO: 534 A user emails to report that their computer is experiencing a bluescreen error.com Ac tua lTe sts . Formulate another theory as to what might be causing the problem.co m 165 . B. C. Ask the customer's permission to put them on hold and tell the co-worker a temporary solution to their issue. Which of the following troubleshooting steps should the technician take NEXT? A.

Answer: B QUESTION NO: 539 "Pass Any Exam. a technician discovers content which they believe may be illegal." . Which of the following should the technician do NEXT? A. C. C.www.com Ac QUESTION NO: 538 tua lTe A. D. Which of the following describes the BEST course of action? A. Report theusers story to management and wait for further instructions. Answer: D Answer: A While troubleshooting a problem on a users computer. Insist that the user immediately delete the content. Any Time.actualtests. Install anti-spyware and run an initial scan. Use an uninterruptible power supply (UPS). Delete all the illegal content from the user's computer. D. Plug the computer into a different power outlet. Ignore the content and complete the repair. The technician speaks with the user. who reports that inappropriate content began showing up on its own and that they have recently been experiencing a problem with pop-up windows. Report the situation to the appropriate authorities.co A user reports that their computer has been rebooting unexpectedly several times per day ever since a construction project began across the street. B.CompTIA 220-701: Practice Exam QUESTION NO: 536 A technician is dispatched to investigate claims that a user is accessing inappropriate content at work. Use a signal attenuator. Which of the following can the technician recommend? m QUESTION NO: 537 166 . Establish a theory as to what caused the changes to the computer. C. sts . Use a surge protector. B. Perform a virus scan and evaluate the results. D. B.

It is not appropriate unless the content is public knowledge. RDRAM C.www. DDR3 B. D.co m 167 . Confiscate the co-workers personal storage media. Answer: C QUESTION NO: 541 A. It is never appropriate to copy acustomers data. For backup purposes and if the technician deems it necessary. B.CompTIA 220-701: Practice Exam A technician notices co-workers copying files onto their personal storage media. Ignore the situation so as to avoid workplace conflict. C. Excessive humidity C. For backup purposes and with thecustomers permission. SRAM Answer: B QUESTION NO: 542 Which of the following can cause a printer to output nonsensical. Notify the customer about their stolen data. Answer: D QUESTION NO: 540 An IT service provider receives laptops from many different customers. Any Time. B. When is it appropriate to make copies of a customers confidential data? A.actualtests. C. A corrupt software driver B. random characters? A." . from computers which are in for repair. Which of the following is the BEST course of action? A. resulting in the need for continuity chips in otherwise unused slots? lTe sts .com Ac tua Which of the following RAM types requires that all available memory slots be filled. DRAM D. Report the situation to appropriate authorities. A low toner cartridge "Pass Any Exam. D.

Windows 2000. An invalid IP address Answer: A QUESTION NO: 543 All of the following operating systems will allow users to connect to a domain EXCEPT: A. HTTPS C.co m 168 . D. Any Time. HTTP Answer: A "Pass Any Exam.CompTIA 220-701: Practice Exam D. WEP B. which of the following hardware components needs to be installed? sts . Windows XP Professional. Docking station D.com Ac tua A.www. QUESTION NO: 544 Answer: B QUESTION NO: 545 Which of the following protocols is used to encrypt data on a wireless network? A. Video capture card lTe If using Windows Media Center. C. TV tuner card C. Windows XP Home Edition. Answer: D Explanation: You can use the Windows XP operating system because it has a built-in Remote Assistance application." . KVM switch B. WindowsVista Ultimate.actualtests. B. WAP D.

Processor D.CompTIA 220-701: Practice Exam QUESTION NO: 546 Which of the following protocols makes a wireless network secure? A.www. Which of the following is the FIRST course of action to take on the laptop? "Pass Any Exam. HTTPS Answer: C QUESTION NO: 547 The users operating system is not keeping the correct time after a system powers down.actualtests. 1024GB D. Any Time. System clock Answer: B QUESTION NO: 548 Which of the following is the maximum partition size of the FAT32 file system? A.co m . CMOS battery C. 2048GB Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. 32GB C. 16GB B. WPA D. Which of the following components should the technician replace? A. Although Windows XP lets you format only up to 32GB but can read larger volumes. QUESTION NO: 549 A users laptop has a built-in wireless NIC and cannot see the network." . L2 cache B.com 169 Ac tua lTe sts . WAP C. SFTP B.

www. Check the software for a complete install. which of the following ports is used for Remote Desktop (RDP)? A. 3389 Answer: D "Pass Any Exam. Explanation of error codes Answer: A. Answer: D QUESTION NO: 550 Which of the following is information found in the Device Manager? (Select THREE). Active Answer: D QUESTION NO: 552 By default. Passive C. Liquid D. C." .co m 170 . I/O address ranges E.D QUESTION NO: 551 Which of the following cooling methods forces air over the components by using a fan? A.actualtests. Mapped network drives F. Check the wireless card to be sure it is seated correctly. Any Time. 2335 D. Hidden devices D. Check the wireless card for antenna connections. 80 B.C. Check to see if wireless is turned on. RAM capacity C.com Ac tua lTe sts . Devices by type B. 110 C. A. B. Heatsink B.CompTIA 220-701: Practice Exam A. D.

NIC B. 23 B.co m 171 . SATA D.www.CompTIA 220-701: Practice Exam QUESTION NO: 553 Which of the following port numbers. Any Time. 25 C. Bluetooth Answer: A QUESTION NO: 556 Which of the following boot options allows the technician to boot the PC in a non-GUI environment? "Pass Any Exam.com Ac tua QUESTION NO: 555 lTe sts . 80 D. 8080 Answer: A QUESTION NO: 554 Which of the following adapter cards is used for displaying over the air video broadcasts? A. TV tuner C." . Wireless card C. Multimedia B. is used for Telnet? A. Graphics accelerator Answer: B Which of the following cards allows communications from the Internet to the computer by using Ethernet cable? A. by default. Capture D.actualtests.

TELNET Answer: C QUESTION NO: 558 Answer: C QUESTION NO: 559 A customer has two computers with NICs installed. Memory C. Operating system B. Chipset tua lTe A technician receives a call from a client requesting that a faster CPU be installed into their PC.www. Firmware D. Enable Boot Logging C.actualtests. Which of the following would be the BEST recommendation to the customer? A. Safe Mode with Networking Answer: A QUESTION NO: 557 Which of the following network types provides a secure connection to a private network over the Internet? A.co m . Router C. VPN D. Crossover cable "Pass Any Exam. Any Time. but the motherboard needs an update. Safe Mode with Command Prompt B. Bridge B.CompTIA 220-701: Practice Exam A. The customer has called a technician to propose the minimum cost of networking these computers for file and printer sharing." . HTTP C. Last Know Good Configuration D. The technician has determined this can be done. Which of the following must the technician update? sts .com 172 Ac A. WAN B.

tua lTe sts A technician replaces a customers hard drive and the customer wants the drive thrown away. Advise the customer the data may be retrievable and ask if the customer would like the drive physically destroyed. use their telephone number as the WEP key. Turn off the power to the USB device first then the computer. Use the Safely Remove Hardware icon in the Control Panel. D. B. QUESTION NO: 561 Answer: D QUESTION NO: 562 When setting up security for a wireless home network. B. Unplug the device from the computer. Charge the customer to back up the data first and ask if the customer would like the drive physically destroyed.CompTIA 220-701: Practice Exam D." . Which of the following should the technician do? . C. C. try not to use numbers in the password. Use the Safely Remove Hardware icon in the System Tray. Advise the customer that they can throw it in the trash but that the technician is not responsible for any stolen data.www. D. Switch Answer: C QUESTION NO: 560 Which of the following should a technician do in order to remove a USB storage device in Windows 2000? A.com Ac A. try and keep the same password so the customer can always remember it. B. change the password frequently. C. Any Time.co m Answer: A 173 . Send the drive to a data recovery company. D. a technician should advise the customer to: A.actualtests. Answer: A "Pass Any Exam.

rightclick on the desktop. The power to the external displays docking station D. create the folder in My Documents then click and drag the new folder to the desktop. If the monitor has been degaussed recently B. and select folder. B.www.actualtests. use the run command and type folder. C. Improved performance B. Which of the following is the FIRST item to check? A. Improved registry settings D. select new. Which of the following options is the FIRST step in successfully booting the computer? "Pass Any Exam. Any Time. The monitor driver version C.CompTIA 220-701: Practice Exam QUESTION NO: 563 A quick method to create a new folder on the desktop using Windows XP is to: A.com Ac tua QUESTION NO: 565 lTe sts . The refresh rate for the external display Answer: D QUESTION NO: 566 A user states the computer will not start up after they changed the display settings on the desktop computer with Windows XP. Improved security features C." . Answer: A QUESTION NO: 564 Which of the following is a benefit to hyper-threading? A.co m 174 . create the folder on a flash drive and then click and drag the new folder to the desktop. D. Improved video game performance Answer: A A user is experiencing eye strain while using an external CRT display attached to the laptop docking station.

Run a check disk operation on the hard drive. website that does not require a password to log in. Boot the unit in Safe Mode by pressing F8. D. Have the user check external drives for media. The technician explains this is a: A.www. Answer: C QUESTION NO: 568 Answer: D QUESTION NO: 569 A user stops a technician and asks what the HTTPS indicates in the address bar of the browser. Boot the unit in Safe Mode by pressing Ctrl/Esc. C. however. Boot into BIOS/Setup and update the BIOS. Boot the unit in Safe Mode by pressing F5. D.com 175 Ac A. Boot into setup/BIOS and check the Graphics options. B. press F8 and select Safe Boot. When WindowsStarts." . C. C. D. Answer: B QUESTION NO: 567 A user reports a Non-system disk error in a computer after a brief power outage at work. Boot into BIOS and check the hard drive status. popup advertisement that has been blocked. Which of the following is the FIRST action the technician should take? lTe sts .co m . B. Boot into BIOS/Setup and change the boot sequence.actualtests. B. the computer boots off the installed operating system on the hard drive. When Windowsstarts. Which of the following is the FIRST step the technician should take? A. "Pass Any Exam. C. Have the user power off for five minutes then restart the system. B.CompTIA 220-701: Practice Exam A. website where cookies are required. The technician tries to boot the computer with the Windows CD in the drive. tua A technician wants to reinstall Windows operating system on a notebook computer. Any Time. press F8 and select Last Known good configuration.

Which of the following would be the NEXT troubleshooting step? A. QUESTION NO: 571 Answer: B QUESTION NO: 572 A technician is called back to a customers desk due to a reoccurring loss of the monitor display. Any Time. Which of the following is the BEST course of action to take? . Answer: C "Pass Any Exam. Answer: D QUESTION NO: 570 A customer wants to add a network printer to a home network. Run the computer until the error occurs then find where the source of the heat is. Enable print sharing from the main computer. Unplug and then re-connect all cabling to the components. C. B.0. C. Set the IP address to match the gateway address. D. Check the System Event log for over temperature entries.co m Answer: A 176 .www. Remove the battery and run the laptop on the external power supply. Configure the printers IP to 127.CompTIA 220-701: Practice Exam D. D. Ask the customer what is occurring when the display is lost. Which of the following is the BEST recommendation that a technician could make when configuring the printer? A. Update or reinstall the display driver. The report from the previous technician indicates the monitor was replaced with a new monitor of the same model. lTe sts A technician is requested to determine why a laptop occasionally reports an over temperature warning. B.0. Set the printer to DHCP.1. D. Ask the customer how the laptop is being used when it reports the error." . B. secure website.com Ac tua A.actualtests. Check to see if the monitor and computer are powered by a UPS. C.

power off the printer. check the printer properties on the server. have the customer clear the print queue and reboot.www.com Ac tua lTe sts . but only in monochrome. The technician arrives and finds the printer is online but there are not any lights on the network card. C. power cycle the printer to update the driver. The technician knows the print server had maintenance done over the weekend that included driver updates. D. Remove the power and check the position of the jumpers on the motherboard. replace the network card in the printer.actualtests. Any Time. pauses and then repeats. B. have each user remove and re-install the printer to update the driver. flash the firmware on the printer to match the new driver. Which of the following is the BEST course of action to determine the cause? A. The NEXT step to evaluate the problem is to: A.co m 177 . B. C. C. The NEXT action would be to: A. Answer: B QUESTION NO: 574 A customer reports the printer has an error message showing on the display and the printer is not printing any of the jobs in the queue. Answer: B QUESTION NO: 576 "Pass Any Exam. Check the quick setup guide for BIOS settings. cycle the power on the printer and observe the boot process. Answer: C QUESTION NO: 575 Multiple users report that the network color printer is not printing in color. Replace the video card because there is no display. D. check the printer for paper jams in the path. D. Consult the maintenance manual for the error code.CompTIA 220-701: Practice Exam QUESTION NO: 573 A technician arrives at the desk to find the monitor has power but no display and the power light on the computer blinks five times. B." .

Which of the following Windows services is not starting during boot? A. Any Time." . WPA.www. WPA D. Shutdown Answer: B QUESTION NO: 577 A client asks a technician to configure their laptops fingerprint scanner for use. Sleep D. Computer Browser "Pass Any Exam. Hibernation C. Smart card authentication C.actualtests.AES Answer: A QUESTION NO: 579 A Windows XP computer consistently shows no printers installed under the Printers & Faxes area and an error referring to a service failure displays on each restart. WEP C.CompTIA 220-701: Practice Exam Which of the following power saving modes in Windows XP uses hard disk space to store active memory? A. Which of the following security technologies is this considered? A. Password authentication B. Biometric authentication Answer: D QUESTION NO: 578 A. WPA encryption D.com Ac tua Which of the following wireless networking encryption technologies is MOST recommended for its level of high security and reliability? lTe sts .co m 178 . Standby B. WPA2 B.

Print Spooler D." . Turn the monitor on/off. check the power cable on the monitor. D. Any Time. Northbridge Answer: A QUESTION NO: 582 Which of the following chipsets is responsible for controlling the data flow between a PATA optical drive and the processor? A. reseat the video card. Turn the monitor on/off. check the power cable on the monitor. Which of the following steps should the technician recommend the user take in order to resolve the problem? A. C.CompTIA 220-701: Practice Exam B. B. The technician on call determines that the PC is powered on and is not in standby mode.actualtests. try turning the monitor on/off. Northbridge B. try turning the monitor on/off. Add Hardware Wizard C. Answer: C QUESTION NO: 581 A. Reseat the video card.co m . reseat the video card in the PC. IPSec Services Answer: C QUESTION NO: 580 A user calls to report a completely blank screen on their PC. Check the video cable from the monitor to the PC. check the video cable from the monitor to the PC.com 179 Ac tua Which of the following chipsets is responsible for controlling the data flow between the hard drive and the processor? lTe sts . Southbridge B. BIOS C. DMA controller D. BIOS "Pass Any Exam. check the video cable from the monitor to the PC.www.

" . CMOS D. Which of the following is the NEXT troubleshooting step the technician should take? A. D. Northbridge B. Check the power outlet to verify it is supplying power.CompTIA 220-701: Practice Exam C. DMA controller C. Southbridge Answer: A QUESTION NO: 584 Which of the following chipsets is responsible for controlling the data flow between the peripheral devices and the processor? A. B. DMA controller Answer: C QUESTION NO: 583 Which of the following chipsets is responsible for controlling the data flow between the RAM and the processor? A.actualtests. Northbridge B. DMA controller Answer: B QUESTION NO: 585 A desktop computer is not responding when the power button is pressed. BIOS D. Replace the power button. Southbridge D. The technician has checked the power cord and finds it is properly connected to the computer and to the power outlet.com Ac tua lTe sts . Southbridge C. Answer: A "Pass Any Exam.www.co m 180 . C. Verify that the power button is plugged into the motherboard. Any Time. Check the power supply for voltage output.

com Ac A user reports that they are suddenly unable to print to a network printer. D.co m 181 . Case open switch D. The technician can ping the users workstation and the printer. Bitlocker Answer: C QUESTION NO: 587 Which of the following socket types utilizes a zero insertion force (ZIF) connector? A. Which of the following is the MOST likely cause of the problem? tua QUESTION NO: 588 lTe sts . B.actualtests. 478 B. The printer is no longer the users default printer. Slot A Answer: A A. C.CompTIA 220-701: Practice Exam QUESTION NO: 586 Which of the following demonstrates a physical method of intrusion detection? A. It was working fine yesterday. Theusers workstation has a faulty NIC." . The technician can also print a test page from another workstation. The printer has a faulty NIC. Any Time. Answer: A QUESTION NO: 589 Which of the following architectures are designed for multi-threaded applications? (Select TWO). 775 C. 959 D.www. Biometric password B. "Pass Any Exam. Port triggering C. The printer has corrupt drivers.

co m . Turn off the firewall." . Any Time. Multi-core B. Answer: D QUESTION NO: 591 A technician is asked to connect a Windows XP SP3 computer to the Internet. Verify when the last time the computer was working correctly was. B. Answer: A QUESTION NO: 592 A user wants their computer to automatically receive updates from Microsoft. D. "Pass Any Exam. Inform the customer of how long it might take to resolve the problem. B.CompTIA 220-701: Practice Exam A. SODIMM D. Which of the following should be selected to BEST meet the user's needs? A. PCI express C. DDR2 E. B. D. they do not want the updates to interfere while they are working. Update the virus definitions and start a scan for viruses. Which of the following is the FIRST thing the technician should do? A. C. Turn on Automatic Updates. however.E QUESTION NO: 590 When troubleshooting an issue with a customer.www.actualtests. Dual-core Answer: A. C. Disable all file shares. Which of the following is a best practice? A. Update the antivirus definitions. C. Set automatic updates to download only. Update the network device drivers. Unplug the PC and put on an anti-static wrist strap.com 182 Ac tua lTe sts . Assign a password complexity policy.

lTe Several users report their print jobs did not print to the local shared printer.CompTIA 220-701: Practice Exam D." .actualtests. QUESTION NO: 594 Answer: B QUESTION NO: 595 A technician needs to configure Windows XP computers with the file system that will allow the addition of secure files to all users desktops. Any Time. MAC filtering Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. Check the network connections. Check the domain print server.com Ac tua A. Which of the following file systems should the technician select? A.co m 183 . FAT16 B. Username/password B. Check power on theusers laptops. HPFS C. Which of the following is the FIRST thing a technician should check? sts . B. Answer: A QUESTION NO: 593 Which of the following is an example of biometric security? A. D. NTFS D. Check the print queue.www. WPA D. Fingerprint scanner C. FAT32 "Pass Any Exam. Set automatic updates to download and install. C.

Which of the following utilities will allow a technician to trigger defrag to run when the user logs off? A. Check the disk for scratches.com 184 Ac QUESTION NO: 598 tua lTe sts . C. Firmware settings C. Any Time. B. Application Manager Answer: C QUESTION NO: 599 "Pass Any Exam.co m . The technician needs to change the computers settings to boot from a recovery CD.www. Check the boot order in the BIOS. Jumper settings D. Task Scheduler Wizard D. Task Manager B. Check for incompatible hardware. Where should the technician make the necessary boot order changes? A. BIOS settings Answer: D QUESTION NO: 597 While installing Windows XP. Motherboard settings B. How should the technician troubleshoot this issue? A. Backup Manager C.actualtests." . Answer: A After several months users report that their computer runs slower. The problem is related to large files being deleted.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 596 A user's computer does not boot. a technician notices that the software hangs during the hardware detection phase. Check the CMOS battery. D.

co m 185 . AT C. Right-click My Computer icon.com Ac A. Which of the following is the BEST solution to locate the correct drivers? A. PC/XT "Pass Any Exam. A cable modem D. Right-click My Network icon. B. select Properties D.actualtests. select Properties B. A T-1 connection tua Which of the following adapter cards is used to access the Internet through a telephone line? lTe sts . Check the USB port. C. ATX B. select Properties Answer: B QUESTION NO: 600 A technician installs a new printer to a local computer and needs to install the drivers.CompTIA 220-701: Practice Exam How can a technician determine the amount of memory in a computer running Windows XP? A." . A network interface card B. Check the manufacturer's website. D. The installation CD is not available. Right-click System Tray. Any Time. select Properties C. Answer: B QUESTION NO: 601 Answer: B QUESTION NO: 602 Which of the following power supply standards was developed to provide a better way to plug into the motherboard? A. Right-click Start menu. Add Hardware Wizard. An asynchronous modem C. Check the printers BIOS.www.

HTTP Answer: C QUESTION NO: 605 Which of the following protocols are commonly used for Windows Remote Desktop? A. NNTP B.actualtests. PPTP C. Any Time. TELNET C. ACL Answer: A QUESTION NO: 603 When a job fails to print.www.com 186 Ac tua lTe sts . From the printer properties page D.CompTIA 220-701: Practice Exam D. From theprinters drivers B. where would a technician go in Windows to print out a test page? A. Manually on the printer C. RDP D.co QUESTION NO: 604 m . LDAP Answer: C QUESTION NO: 606 Which of the following transmission types allows for a NIC to send and receive data simultaneously? "Pass Any Exam. From the administrative tools applet Answer: C Which of the following ports are commonly used for outgoing email? A." . SMTP D. NTP B.

Router D. Bridge D.com Ac tua A. Modem lTe Which of the following network devices interconnects networks together? sts .www. Port mirroring C. Switch Answer: D QUESTION NO: 608 Answer: C QUESTION NO: 609 Which of the following network devices interconnects workstations and broadcasts the data that is being transmitted? A. Hub Answer: D "Pass Any Exam. Any Time. Router D. Full duplex D." . Modem C.co m 187 . Hub C. Switch B.CompTIA 220-701: Practice Exam A. Switch B. Modem C.actualtests. Port forwarding Answer: C QUESTION NO: 607 Which of the following network devices helps prevent data collision by not allowing data to be broadcast? A. Hub B. Half duplex B.

D. The control panel C. D. while an inkjet printer sprays the image on the page. Any Time. The power supply D.actualtests. C. Laser printers melt the image onto the page. C. B.com Ac Answer: D tua lTe sts . The interface Answer: A "Pass Any Exam. Laser printers use toner. The writing element B. thermal. A maximum of two computers can share a local printer verses unlimited users can share a network printer. while an inkjet printer fuses the image to the page. and impact printer? A. Network printers can be connected directly to a network while a local printer is connected directly to ausers computer. Laser printers fuse the image to the page. while the inkjet printer can only use ink cartridges. B. Local printers are situated in a common area shared by one department in the same office while network printers are always installed in enterprise environments where there are several offices in different buildings sharing the device.CompTIA 220-701: Practice Exam QUESTION NO: 610 Which of the following is a difference between a local printer and a network printer? A.www. inkjet. QUESTION NO: 612 Which of the following components is a distinguishing characteristic of a laser.co m 188 . A local printer has a small footprint and cost less money than a network printer that has a large footprint. while laser printers can be harmful to the environment. Ink jet printers are safe for the environment." . Answer: C QUESTION NO: 611 Which of the following is the difference between a laser printer and an inkjet printer? A.

. BTX B. A print job is waiting in the print queue. 640 x 480 B. C. which of the following is the minimum default resolution setting that Windows XP supports? A. Printer configuration is incorrect. equipment from abuse and misuse. D. person who would be directly affected in the case of a breach.co m Compliance regulations regarding data sensitivity are primarily created to protect the: . NLX D. but the printer does not print the job. Micro ATX Answer: A QUESTION NO: 616 In terms of screen resolution. which of the following provides the MOST room for effective cooling? A. 800 x 600 "Pass Any Exam.com 189 Ac tua lTe sts A.CompTIA 220-701: Practice Exam QUESTION NO: 613 A customer reports that while attempting to print a document it seems to queue up fine. B. customer's personal files and professional data. Any Time." . Outdated or corrupt print driver.actualtests. The application used to create the document is incompatible with the printer. ATX C.www. company's intellectual property and proprietary information. Answer: C QUESTION NO: 614 Answer: C QUESTION NO: 615 In regards to computer case form factors. C. B. Which of the following may be the cause? A. D.

how data is distributed between multiple drives. D. the number of partitions across multiple hard drives. number of installed hard drives. QUESTION NO: 617 A CD drive is a type of: A. DVD/RW drive B.com Ac tua lTe sts . Any Time. B." . SD flash drive C.www. SODIMM D.co m 190 . SATA hard drive Answer: D QUESTION NO: 619 The RAID level on a computer system refers to: A. 800 x 640 D. the back up tape drive configuration. CGA's resolution was 320 x 200 . optical drive. Answer: C QUESTION NO: 618 Which of the following is a primary storage device? A.actualtests. network drive. and SVGA resolution is 800 x 600. D. C. solid state drive. Answer: A "Pass Any Exam. C. EGA's was 640 x 350. 1280 x 920 Answer: A Explanation: 640 x 480 is the standard resolution of VGA technology. B. hot swappable drive.CompTIA 220-701: Practice Exam C.

upgrading the power supply from a 200 watt power supply to a 400 watt ATX power supply results in which of the following? lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 620 Which of the following would be an example of an I/O interface? A. auto sensing from 100 to 240 Volts. Thermal grease between the fan and theheatsink B. Automatic integrated surge protection is provided through the upgrade. B.actualtests. Two processors installed on the motherboard D. Any Time.com 191 Ac A. DIMM chip B. The addition of 3. Thermal grease between the processor and the fan C. IDE drive C. Thermal grease between the processor and theheatsink "Pass Any Exam. B. C. tua On a desktop computer. D. PS/2 port Answer: D QUESTION NO: 621 When purchasing an extra AC adapter for a notebook computer. Answer: A QUESTION NO: 622 Answer: A QUESTION NO: 623 For a computer's core 2 processor to work properly. it is important for the output to be: A. equivalent to the original power supply wattage. Automatic voltage detection between 110 and 220 voltage is provided. D. AGP slot D. equal or greater than the original power supply wattage.www. The computer can run faster because of the larger power source.co m . equal or lesser than the original power supply wattage." .3 volts of power to the computer. it must have which of the following? A. C.

co m 192 . B. Answer: A When installing a barcode scanner on a computer. Any Time. The scanner must be installed between the PS2 mouse and the computer. The computer will not pass POST.www. The memory speed will decrease. The OS will have to be reinstalled. A 64-bit capable processor Answer: D QUESTION NO: 625 The DDR2 memory on a computer has failed. the computer must be equipped with which of the following? A. D. Hyper-V technology C.com Ac QUESTION NO: 626 tua lTe sts . The barcode scanner should be set up in the computers BIOS. Double the clock speed on a 32-bit processor B. "Pass Any Exam. B. The scanner must be configured to read the code(s) desired. Answer: A QUESTION NO: 627 Which of the following is the purpose of a docking station for a laptop? (Select TWO). Which of the following statements is MOST likely true? A.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 624 To run a Microsoft Windows 64-bit OS. D. which of the following should occur? A. C. The computer will overheat." .actualtests. The flatbed scanner must be removed. C. Hyper-threading technology D.

" . sts . E. To allow peripheral devices such as a monitor to remain attached B. To provide additional USB ports for the laptop E. A PCI card is not correctly seated. To allow LAN/WAN switching Answer: A.D QUESTION NO: 628 Which of the following printer types is BEST suited to a multipart form? A. Any Time. tua lTe The customer reports after the computer was upgraded the screen is blank and the computer beeps several times then stops responding. Which of the following is the possible cause? (Select TWO). Hard drive "Pass Any Exam.co m . Laser Answer: A QUESTION NO: 629 Answer: A. The CRT display has failed. Inkjet D. B. Duplex C. A. A memory chip is defective. C. Impact B.CompTIA 220-701: Practice Exam A. Which of the following could be contributing to the noise? (Select TWO). D.actualtests. Windows has a corrupt boot. The power supply is not connected to the system board. To provide additional software security to the laptop D. To allow additional power to be available to the laptop when docked C.www.ini file. CPU B.B QUESTION NO: 630 The user states the desktop computer is very noisy.com 193 Ac A. Cooling fan C.

com 194 Ac tua lTe An onsite technician is assigned to a small business for some emergency repair work. the owner would probably not want to be bothered during the work day.C QUESTION NO: 631 Which of the following boot methods results in the MINIMUM device drivers being loaded? A. Motherboard E. and due to space constraints.www. C. relaying details of the repair to save the technician time. Boot from Emergency Boot Disk. Document the work done at the firm. The repairs go as planned. ask one of the assistants at the company to contact the owner.CompTIA 220-701: Practice Exam D. leave a copy for the company owner. but the owner of the company left specific instructions that they wanted to be notified post-repair of the status of the systems. Boot to Last known Good Configuration. B. D. Boot in Safe Mode. Document the work done at the firm and leave the company owner a voicemail." . D. Document the work done at the firm. Any Time. DVI-D "Pass Any Exam. C.co m Answer: B . Memory chip Answer: B. and personally contact the owner to update on the status of the repairs. Which of the following would be the BEST course of action for the technician to take? sts .actualtests. Answer: D QUESTION NO: 633 A customer would like to build a Media Center PC for their home theater. asks to have a single-connection that will carry video and audio to and from the PC. Which of the following technologies is capable of this functionality? A. Boot from LAN. QUESTION NO: 632 A. B. Call and/or email the owner the status of the repair and answer any remaining questions they might have.

Keep the hard drive within acceptable temperature ranges. Mini-PCI card B.com Ac A. Memory has to be installed in same speed and size modules. PC card 7. D. DVI-I C.2 tua Which of the following is the FASTEST external expansion card standard that a customer could find for a laptop? lTe QUESTION NO: 635 sts Answer: B .www. C. HDMI Answer: D Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 634 Which of the following is the purpose of a heatsink in a PC's CPU? A. VGA D." . "Pass Any Exam. Keep thenorthbridge chip within acceptable temperature ranges. Keep the processor within acceptable temperature ranges. B. Answer: B QUESTION NO: 636 In order to effectively use dual-channel functionality in modern DDR/DDR2/DDR3 memory. Any Time. which of the following is true? A. The motherboard jumpers need to be properly configured. PC card 8. Memory has to be installed in matching pairs. using chips equal to or larger than 1GB in size.actualtests.co m 195 . B. C. Express card C.1 D. Keep the power supply within acceptable temperature ranges.CompTIA 220-701: Practice Exam B. in marked matching slots.

56K dial-up sts Which of the following broadband connections provides the LEAST amount of latency? . B.CompTIA 220-701: Practice Exam D. C. Due to limited ability to conceal cabling within walls.com Ac tua lTe A. Memory has to be installed in marked matching slots. WiMAX B." . using at least five passes.www. the company is being forced to run the lines along power wiring and overhead lighting. QUESTION NO: 638 Answer: B QUESTION NO: 639 A small business is looking to run new cabling for their upgraded network. Fractional T1 C. Any Time. Answer: A QUESTION NO: 637 Which of the following methods would be the BEST way to effectively destroy highly sensitive data from a hard disk? A.co m Answer: A 196 . Reformat the hard drive. D. Use a multi-pass third party formatting utility. Run a high powered magnet over the drive several times. Use Windows built-in Disk Management utility and format the disk. STP Answer: D "Pass Any Exam. Fiber D. UTP B. Satellite D. Which of the following would be the MOST cost effective cable to choose? A.actualtests. Coaxial C.

CompTIA 220-701: Practice Exam QUESTION NO: 640 Which of the following utilities would be the BEST place to check for installation problems? A.com 197 Ac A wireless network broadcasted from a SOHO WIFI single band router can have a maximum of how many SSIDs associated with it? tua lTe sts . WindowsVista Business D.actualtests. Two C. WindowsVista Ultimate B. Windows XP Professional E. Fuser "Pass Any Exam. A. Event Viewer Answer: D QUESTION NO: 641 A SOHO user wants to utilize computers with volume shadow copy to be able to recover accidentally deleted documents. Windows Vista Home Premium Answer: A." . Any Time.C QUESTION NO: 642 A. Security Center B. Windows Defender D. Five Answer: A QUESTION NO: 643 A laser printer uses which of the following consumables? A. Four D. Which of the following operating systems currently include this functionality? (Select TWO).www. Device Manager C. Windows 2000 Pro C.co m . One B.

dir Answer: C Explanation: The two commands that you can use to edit the system registry in a Windows 2000 (or Windows XP/Vista) computer are regedit or regedt32 (no i ) .11 B. Ribbon C.0.actualtests.5 C. 100Mb B.18.168. Liquid ink Answer: C QUESTION NO: 644 Network hubs.7 Answer: C QUESTION NO: 646 Which of the following commands is used to open an editor to adjust the Windows database? A. Any Time.68. regedit D." . Half duplex Answer: D QUESTION NO: 645 Which of the following commands will return the hostname of a specific device? A.122.16.1. "Pass Any Exam. ping f 189. can run at which of the following modes? A.5 D.CompTIA 220-701: Practice Exam B. ping a 192. msconfig B. Toner D.10. ping v 10.co m . 10Mb D. edit C.com 198 Ac tua lTe sts . ping t 172. by design.www. Full duplex C.

The RAM has been inserted backwards in their slots.www. Upon power on. The monitor is not plugged into the video card. Answer: A QUESTION NO: 650 A printer that was printing fine previously is not printing. MSIEXEC . MSTSC D. MSCONFIG was used to execute the win. The BIOS revision is the latest version. B. The PC BIOS does not support the new RAM size. PERFMON B.co Which of the following utilities is used to perform a baseline on a hard drive? m . D. Four 128MB DDR DIMM modules are removed and four 512MB DDR DIMM modules are inserted. MSCONFIG C. D." . Which of the following is the MOST likely cause of the issue? A. The physical printer online light is lit.CompTIA 220-701: Practice Exam QUESTION NO: 647 A Windows XP computer does not load all of the services required when it is booted normally. MSCONFIG was used to execute the system. no errors are reported and the data cable is connected.com 199 Ac A technician is adding RAM to a PC. Answer: B QUESTION NO: 648 Answer: A QUESTION NO: 649 A. Any Time. MSCONFIG was used to disable the computer services.ini file. MSCONFIG was used to enable the computer services.ini file.actualtests. the operating system will only recognize 1GB of RAM. C. Which of the following choices is MOST likely the cause? tua lTe sts A. Which of the following is the MOST likely "Pass Any Exam. B. C.

The Printing Preferences has been changed in Printer Properties. localhost 128. Control Panel B.0.com Ac tua lTe sts . Device Manager D.1 Answer: D QUESTION NO: 653 In which of the following is the Event Viewer located? A.0. Any Time. ping 127. Component Services Answer: A "Pass Any Exam.0.1.www.CompTIA 220-701: Practice Exam cause of this problem? A. Performance Logs and alerts C.1. The Print Processor has been changed in Printer Properties. ipconfig 127. The Use Printer Offline option is checked. C. System Information D.0.co m 200 . Answer: B QUESTION NO: 651 Which of the following GUI interfaces displays total RAM installed in a Windows XP computer? A.actualtests. ping 128. System Properties Answer: D QUESTION NO: 652 Which of the following commands can be used to verify TCP/IP functionality? A.0 B.0. Computer Management B." .0. The Use Printer Offline option is not checked.1 C. My Computer C. B.1 D. D.

Computer Management B. Component Services Answer: A QUESTION NO: 655 In which of the following locations is the Disk Management utility located in? A.CompTIA 220-701: Practice Exam QUESTION NO: 654 In which of the following is the Services Snap-in located? A. Computer Management C. Startup Menu C. Device Manager C. Computer Management B. Performance Logs and Alerts D.www." . Device Manager Answer: B QUESTION NO: 657 Where would a technician place a shortcut in order for an application to run during logon? A. My Computer B. Component Services D. Device Manager C. Performance Logs and Alerts D. System Tray "Pass Any Exam. Any Time.co m 201 .com Ac tua lTe sts . Performance Logs and Alerts B.actualtests. Control Panel D. Component Services Answer: A QUESTION NO: 656 In which of the following is the Disk Defragmenter utility located? A.

msinfo32 D. System Configuration Answer: B QUESTION NO: 659 Answer: A QUESTION NO: 660 Which of the following commands opens a utility that will display component driver versions? A.com Ac tua lTe sts A. System Properties B. cmd B.www." . Task Manager D. Any Time.co Which of the following utilities is started in Windows XP when msconfig is entered in the run line? m 202 . dxdiag C. System Information C. Power Options "Pass Any Exam. msconfig Answer: B QUESTION NO: 661 Which of the following tools is located in the Control Panels Administrative Tools utility? A. System Configuration B. Task Manager D. System Information .actualtests.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 658 Which of the following utilities is started when msinfo32 is entered in the run line? A. System Properties C.

Event Viewer C. Simple File Sharing C.168.10.1.168." .actualtests. Hardware Wizard D.co m 203 . Power Options Answer: B QUESTION NO: 663 Which of the following tools is located in the Administrative Tools Utility? A. 122.1.CompTIA 220-701: Practice Exam B.com Ac tua lTe sts . 172. 192.1 D. Any Time. Power Options B. Simple File Sharing Answer: B QUESTION NO: 662 Which of the following tools can be found in the Administrative Tool Utility? A.www.168.1. Hardware Wizard D.1 Answer: D QUESTION NO: 665 "Pass Any Exam. 4. Performance C.100. Hardware Wizard D. Simple File Sharing B.1 B.100 C. Computer Management Answer: D QUESTION NO: 664 Which of the following is a class C IP address? A.

64 Answer: C "Pass Any Exam.co m 204 . 28 Answer: C QUESTION NO: 667 Which of the following is the MINIMUM amount of characters allowed for WPA encryption key? A.com Ac tua lTe sts . 10 C. 28 Answer: A QUESTION NO: 666 How many characters are used in a 128-bit WEP encryption key? A." . Any Time. 8 B. 63 D.CompTIA 220-701: Practice Exam How many characters are used in a 64-bit WEP encryption key? A. 26 D. 26 D.www. 10 B. 28 Answer: A QUESTION NO: 668 Which of the following is the MAXIMUM amount of characters used for a WPA2 encryption key? A. 10 B. 8 B. 16 C. 26 D. 12 C.actualtests. 12 C.

co m .11a Answer: B QUESTION NO: 670 Which of the following BEST describes what a KVM switch does? A.com 205 Ac A. C. Allows multiple computers to communicate with each other in a network. CSU tua Which of the following devices converts digital to analog signals for communication between two different networks? lTe sts . 802. and mouse. Connects multiple computers to one monitor.CompTIA 220-701: Practice Exam QUESTION NO: 669 Which of the following wireless protocols provides the MOST bandwidth for streaming video data? A. and that it gets unusually hot. Which of the following components is the MOST likely at fault? A.11g B. 802. D. Any Time. Router B. Modem D. and there are no error codes or beeps.www.11b D. Answer: C QUESTION NO: 671 Answer: C QUESTION NO: 672 A user reports that their laptop computer shuts off about twenty minutes after turning it on.11n C. Allows multiple users to have access to a central gateway." . DSU C. Connects multiple users to one computer. keyboard. B. Fan B. CPU "Pass Any Exam. 802. 802.actualtests. The battery is full and the laptop is plugged in.

www. Battery D. Spam D.CompTIA 220-701: Practice Exam C. MSDS D. Any Time. Logic bomb Answer: B "Pass Any Exam. Cable ties B." . RAM Answer: A QUESTION NO: 673 Which of the following safety tools prevents static electricity damage to internal computer components? A. ESD strap C.actualtests. Worm B. Unsolicited mail that is sent electronically C. Trojan C.com Ac tua A. Code that waits for a specific response before activating B.co m 206 . Collects user and program information usually for malicious purposes D. Surge protector Answer: B QUESTION NO: 674 Which of the following BEST describes SPAM? Answer: B QUESTION NO: 675 Which of the following BEST describes a type of file that appears harmless but is there to cause malicious intent? A. Produces unsolicited advertisements via pop-up messages lTe sts .

Unplug from the USB port. Adware D.com 207 Ac tua lTe sts . which of the following operating systems can they upgrade to and still keep the tablet PC functionality? A. Virus B.CompTIA 220-701: Practice Exam QUESTION NO: 676 Which of the following malware is MOST likely to result in identity theft? A. C.www. B. LAN D. Spyware Answer: D QUESTION NO: 677 Which of the following BEST describes a network of computers inside a house that communicate with each other but not with computers outside of the house? A. Any Time.co m . Worm C. VPN C. Safely Remove Hardware Function. Disable in the BIOS. WindowsVista Ultimate Answer: D QUESTION NO: 679 How should a technician properly remove a USB hard drive while a computer is running? A.actualtests. VLAN Answer: C QUESTION NO: 678 If a client has a Windows XP tablet PC. "Pass Any Exam. WAN B. WindowsVista Business C. WindowsVista Premium D. Windows Vista Home B." .

Restart the OS. Answer: B QUESTION NO: 680 Which of the following steps will find an IP address? A. actions and outcomes sts A user has replaced an incompatible driver with one that is compatible. Establish a theory of probable causes of the incompatible driver D." . Any Time. An emergency repair disk (ERD) Answer: D QUESTION NO: 683 "Pass Any Exam. An established recovery point B.com Ac tua lTe A.www.CompTIA 220-701: Practice Exam D. Start> Run>typecmd> dir D.actualtests. Cycle the power to ensure that thent driver works B. Escalate the problem to the next higher tier support shop C. Start> Run> typecmd> goto Answer: B Answer: D QUESTION NO: 682 It is a best practice to create which of the following after a Windows 2000 Pro OS install? A. Start> Run> typecmd > ipconfig C. A record of the administrative passwords C. Which of the following is the FINAL step that should be performed? . Document findings. Start> Run>typecmd > nslookup B. A complete restore of the hard drive D.co QUESTION NO: 681 m 208 .

10. Which of the following power saving modes should a technician choose? lTe QUESTION NO: 685 sts . Any Time.168. Suspend Answer: A QUESTION NO: 686 Which of the following laptop components allows connectivity with nearby devices using a PAN? A.actualtests." . The laptop also needs to be able to resume quickly from this mode. however.127 B. Hibernate D. Answer: C QUESTION NO: 684 Which of the following is a broadcast address? A. NIC B. Check to see if the NIC is functioning.0. Suggest they move computer around. WiFi Card "Pass Any Exam.1 D. Ask if they have a modem. Stand by B. 169.255. 127.com Ac tua A technician wants to configure a Windows XP Pro laptop.254. C. they are not receiving any WiFi signals. Which of the following should the technician do? A. Shut down C.255 Answer: D A. 192.co m 209 .www.1. 255.1 C.255. Check thatWiFi is enabled. D. It needs to write current work to memory and enter a low power state after fifteen minutes of no activity.CompTIA 220-701: Practice Exam A customer wants to use their laptop at a local hotspot that they have successfully used before. B.0.

Right click on the print job and select properties. Have the customerrestart the computer to reset the keyboard for the customers profile. Right click on the print job and select cancel. inquiring how the systems are running and offering any additional assistance. B. Right click on the print job and select restart. Which of the following is the NEXT action to take? A. Which of the following would be the BEST course of action to take? . Bluetooth D.www. D. inquiring when the next system upgrades can be started and offer discounts. Contact the customer with a follow-up call. B. Right click on the print job and select resume. B. Question the customer to determine if they are using the embedded keyboard for the first time. C. Contact the customer with a follow-up call. but is now attempting to use the laptop's embedded keyboard.com 210 Ac tua A. Any Time. D. QUESTION NO: 688 Answer: C QUESTION NO: 689 A company customer calls in because the keyboard on their newly issued laptop is not working right.co m Answer: B . The customer had the laptop working properly all day in a docking station setting. C. Question the customer to find if they used suspend instead of shutting down the computer when they left the office. Email the business owner and offer discounted services for the next system upgrades.CompTIA 220-701: Practice Exam C. C. Broadband card Answer: C QUESTION NO: 687 How can a user continue a paused print job when using Windows XP? A. lTe sts A week ago a technician completed several upgrades for a business. Email an assistant at the business to see if they are satisfied with the services rendered.actualtests. The technician has not heard back from the client." . "Pass Any Exam.

BOOT.www. Any Time.actualtests. Bridge D. Where would be the proper place to configure this? A.INI file C.co QUESTION NO: 691 m 211 . Modem C. /t sts Which of the following settings would a technician have to set in order to have a barcode reader perform a horizontal tab? .CompTIA 220-701: Practice Exam D. BIOS D." . /v C. /r B.com Ac tua lTe A. Answer: C QUESTION NO: 690 Which of the following would be the BEST device to replace a hub? A. Switch B. Check the keyboard drivers in Device Manager and reload if out of date. PXE Boot Rom B. /b D. Router Answer: A Answer: D QUESTION NO: 692 A technician is trying to change the boot order on a laptop in order to install Windows Vista from a DVD. Hard Disk MBR Answer: C QUESTION NO: 693 "Pass Any Exam.

com Ac A. Hard Drive Answer: B QUESTION NO: 694 A technician has setup two disks in a RAID array of equal size. RAID 1 C.actualtests. RAID 0 B." . RAID 0 B. Processor B. RAID 1 C. Optical Drive D. RAID 10 "Pass Any Exam. Which of the following is MOST likely failing? A. RAID 1 B. RAID 5 D. CPU Fan C. Which of the following RAID arrays is the technician using? A. RAID 10 tua Which of the following RAID arrays does only striped volumes? lTe sts . RAID 5 C. RAID 5 D.www.CompTIA 220-701: Practice Exam A user reports a constant whining noise coming from their computer while it is on. RAID 10 Answer: A QUESTION NO: 695 Answer: A QUESTION NO: 696 Which of the following RAID arrays does stripping with parity? A. RAID 6 D. Any Time.co m 212 .

Fiber B. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. CAT6 C.com Ac tua lTe sts A. Any Time. Coaxial D. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). RG-6 C. STP D. STP B.actualtests.co Which of the following cable types contains a foil shield inside the jacket? m 213 . BNC Answer: A Explanation: With twisted pair cable you can use RJ-45 connector. especially Ethernets "Pass Any Exam. Fiber C.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 697 Which of the following cable types sends and receives data by the use of light? A." . ST D.www. UTP Answer: B QUESTION NO: 698 Answer: C QUESTION NO: 699 Which of the following connectors is commonly used on CAT6 cable? A. UTP . RJ-45 B.

802." .11n C. 802. UTP C. Fiber D. ST D. 802.11g D. Cable Answer: B QUESTION NO: 703 Which of the following wireless types uses 5GHz frequency and can transmit data up to 54Mb? A. RJ-11 B. BNC C.11a B.actualtests. Fiber B. Bluetooth "Pass Any Exam.com Ac tua lTe sts . Any Time. RG-6 Answer: A QUESTION NO: 701 Which of the following cable types have a single copper wire used for sending and receiving data? A. STP Answer: A QUESTION NO: 702 Which of the following Internet access types has the GREATEST amount of latency? A.CompTIA 220-701: Practice Exam QUESTION NO: 700 Which of the following connectors is commonly used on CAT3 cable? A. Coaxial B. Satellite C. DSL D.co m 214 .www.

Botnet C.com Ac tua lTe A. Spyware Answer: D QUESTION NO: 707 Which of the following malware types displays pop-up advertisements on a PC wanting a user to purchase something? "Pass Any Exam." . Spam D. Spyware B. Satellite Answer: C QUESTION NO: 705 Answer: B QUESTION NO: 706 Which of the following malware types captures personal information? A. Fiber D.co Which of the following computer infections allows several computers to launch attacks against a network? m 215 .www. DSL B. Cable C. Spam C. Botnet B. Adware D. Any Time. Adware sts .CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 704 Which of the following transmission mediums has the GREATEST speed? A.actualtests.

www." . Network Answer: A "Pass Any Exam. Adware Answer: D QUESTION NO: 708 Which of the following malware types sends out email from a clients address book? A.CompTIA 220-701: Practice Exam A. without actually installing it on the workstation? A. Spyware C. Surge protector D.co m 216 . Spyware B. Adware C.com Ac tua lTe sts QUESTION NO: 709 . Uninterruptible power supply C. Botnet Answer: C Which of the following devices would BEST protect the clients equipment from power outages? A. Grounded outlet Answer: B QUESTION NO: 710 Which of the following boot devices can a Live version of the OS be installed and tested on. Power strip B. Worm D. CD B. Any Time. Internal hard drive D. Floppy C. Botnet D.actualtests. Spam B.

IDE hard drive B. POP Answer: D QUESTION NO: 712 Which of the following is a type of solid state drive? A.www. 400Mbps." .actualtests. NLX Answer: B QUESTION NO: 714 IEEE1394b is capable of transfer rates of up to: A. "Pass Any Exam. SMTP D. ATX B. Any Time. 480Mbps. C. B.co m 217 . D. SCSI hard drive Answer: C QUESTION NO: 713 Which of the following motherboards would be installed in a small form factor case? A. USB thumb drive D. 800Mbps. FTP B.com Ac tua lTe sts . Micro ATX C. AT D. HTTPS C.CompTIA 220-701: Practice Exam QUESTION NO: 711 Which of the following protocols uses port 110 by default? A. DVD. 12Mbps.ROM drive C.

actualtests." . 10 or fewer B. 20 or fewer D.www. Lower latency C. 15 or fewer C. In addition. 110/120 Volts AC or 220/240 Volts AC B. AC or DC Voltage C. the customer reports the NIC link lights for that computer are not on.com 218 Ac tua lTe sts . Which of the following could be the problem? "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 715 The voltage selector on the back of some power supplies allows a technician to select between which of the following? A. 25 or fewer Answer: A QUESTION NO: 718 A customer with a SOHO network reports one computer on the network does not have Internet access. 6/12 Volts DC or 12/24 Volts DC D. Any Time.co m . Fire resistant B. Increases length of cable D. 110/120 Volts DC or 220/240 Volts DC Answer: A QUESTION NO: 716 Which of the following is an advantage of using Plenum CAT5 cable when installing a network? A. Can be used with VoIP Answer: A QUESTION NO: 717 A Windows XP workgroup computer can have up to how many concurrent connections? A.

NTOSKRNL "Pass Any Exam. B. Switch is not working. Safe Mode D." . Where can the technician locate the NTLDR files? A. . D.co m 219 . Join the computer to the workgroup. you should update the device driver. C. Enable Boot Logging C.com Ac tua lTe sts Explanation: To troubleshoot this problem.actualtests.CompTIA 220-701: Practice Exam A. C. Network server is not working.www. Firewall is not working. Internet site is down. Remove and replace the network card. Which of the following is the NEXT step? A. Answer: D QUESTION NO: 719 After installing a network card. the technician notices a yellow exclamation mark in Device Manager. B. D. Updating the device driver may help when an installed device isn't working properly. Which of the following boot options will accomplish this? A. Re-install the OS. Boot Mode B. Update the device driver. Any Time. Answer: D QUESTION NO: 720 A technician needs to boot a computer with only the basic devices and drivers. Debug Mode Answer: C QUESTION NO: 721 After a computer starts it displays an error message NTLDR is missing.

D. Replace the LCD. Upgrade the memory. Change power outlets. C. Replace the power button. After pushing the power button on the laptop the technician can hear the hard drive is spinning and the operating system start.www. IO. Any Time. NTDETECT. Answer: A "Pass Any Exam. Replace the battery. Upgrade the video card. Which of the following is the NEXT step to troubleshoot the issue? sts . CONFIG.SYS D.INI D. B. When the laptop is plugged into an outlet it starts. B.SYS B. lTe A technician is troubleshooting a laptop." . Remove the battery. D. BOOT. NTLDR C.COM Answer: B QUESTION NO: 722 When a computer is turned on. POST Answer: D QUESTION NO: 723 Answer: B QUESTION NO: 724 A customer reports that a laptop does not start when the power button is pressed. but there is no video.co m 220 . Which of the following is the BEST solution? A.com Ac tua A. OS installation disk C. C.actualtests.CompTIA 220-701: Practice Exam B. which of the following is the FIRST process that runs? A. Connect the laptop to a monitor.

Check to see if a disk is present in the drive. The technician powers on the laptop and the drive is not detected. The system is overheating.co A technician installs a new CD. B. Additional memory needs to be installed. Which of the following could be the issue? A. Any Time. Which of the following is the MOST likely issue? A. "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 725 A client reports that their laptop will not power off when the power button is pushed. C. Which of the following should the technician do NEXT? m . The MBR B. D." . The AC/DC adaptor D. The battery Answer: B QUESTION NO: 726 Answer: D QUESTION NO: 727 A customer reports that a laptop starts running for a few minutes before freezing or shutting down. Check the manufacturer's recommended settings. The RAM is not seated properly.com 221 Ac tua lTe A. sts .ROM/DVD player into a laptop.www.actualtests. Answer: B QUESTION NO: 728 Which of the following are examples of common techniques used in social engineering? (Select TWO). D. Check if the drive is properly plugged in. B. The power-management console C. Check the USB settings for the drive. The OS is not installed. C.

Any Time. CMOS ROM C. Insulting the subject to motivate a response C.com Ac tua lTe sts . B. Requesting public information B. D. C. Answer: A QUESTION NO: 730 Where is the power on password stored? A. Answer: D "Pass Any Exam. Hard Drive D. communications in both directions one at a time. printing on both sides of paper one at a time. Assuming a position of authority D. communications in both directions simultaneously. to test sociological boundaries with in the company. C.www. D.actualtests. to perform a technical risk assessment of employees within the company. B.CompTIA 220-701: Practice Exam A. System RAM B. Flattery Answer: C. System ROM Answer: B QUESTION NO: 731 Full duplex supports transmission of: A. acquire unauthorized information to achieve a goal. engage in harmless communication. Asking passive aggressive questions E." . printing on both sides of paper simultaneously.E QUESTION NO: 729 Social engineering is used to: A.co m 222 .

Port 110 Answer: B QUESTION NO: 734 Which of the following is the POP3 port used for? Answer: D QUESTION NO: 735 Which of the following ports is used by POP3. It blocks popup ads. B.com Ac A. A tool that tells a user of the workstation that they have exceeded their memory quota. C." . Port 25 D.www. tua lTe sts . by default? A. It holds a log of the last three passwords used. Port 110 "Pass Any Exam. Port 21 B. A tool that allows a workstation to tell the network that the workstation is present.actualtests. Answer: A QUESTION NO: 733 Which of the following ports is used for telnet. D. D. B. A tool that allows a user to use the workstation as a telephone through the network. Port 23 C. Any Time. Port 21 B.co m 223 . C. Port 25 D. by default? A. It retrieves email from the mail server.CompTIA 220-701: Practice Exam QUESTION NO: 732 Which of the following is the definition of telnet? A. It pings a workstation from a remote server. A tool that allows a user to connect to other computers. Port 23 C.

Any damage to a hard drive caused by an intention or unintentional jolt or movement. System RAM Answer: B. Wireless router B.C QUESTION NO: 739 "Pass Any Exam." . The user described the problems as: occasional rebooting. A recognized method of disposing hard drives that contain sensitive data. Processor is going bad B. sts . Excessive movement between system memory and virtual memory. Power supply D. electric shock felt on computer case.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 736 A workstation has been experiencing intermittent system problems.co m 224 . A method of recovering lost data from a hard disk. C. Which of the following is the cause? A. Any Time. B. D. RAM module is faulty C. A. overheating. USB C.www. UPS not working properly Answer: C QUESTION NO: 737 Drive thrashing is described as which of the following? Which of the following can be used as a boot device upon startup? (Select TWO). Network D. Printer E. and the hard drive stops working.com Ac QUESTION NO: 738 tua Answer: A lTe A.actualtests.

Start> Programs> Accessories> Command Prompt "Pass Any Exam. Help the user with every issue that they call about and put all other work orders on hold. Explain to the user they need to fill out a work order for the computer issues. A. Start> Run> Accessories> Command Prompt C." . nslookup D. Shift + B C. ping Answer: D QUESTION NO: 742 Which of the following is a way to get to a command prompt in a Windows XP machine? (Select TWO).CompTIA 220-701: Practice Exam Which of the following allows a technician to boot from a special device upon startup? A. Ask another technician to take over support for this user. F9. ipconfig C. Function keys (e. Any Time. C. Start> Run>cmd B. Start>Programs>Accessories>Communications> Command Prompt D.actualtests. Ask the user to call another technician for more in-depth assistance.g.www. Windows Key + B Answer: A QUESTION NO: 740 A user is calling excessively with computer issues.co m 225 . Which of the following should the technician do? A. netstat B. Which of the following utilities could be used to check if there is a remote device on the network? A. F12) B. Ctrl + Alt + B D. D. B.com Ac tua lTe QUESTION NO: 741 sts Answer: B .

actualtests. D. Confirm the printer name where the user is trying to print. B. Restart the print spooler service. Chipset Answer: C QUESTION NO: 745 A technician is about to use a cleaning solvent. Riser card D. The cleaning label B." . A past technician's documentation D. NIC C. The manufacturer's documentation C.CompTIA 220-701: Practice Exam E. There are multiple printers in the office. Which of the following places should the technician look to find the proper handling procedures? A. Which of the following is the FIRST step that the technician should do? A.com Ac tua lTe sts . Start> Control Panel> Run>cmd Answer: A. Answer: A QUESTION NO: 744 Which of the following components is used to connect expansion boards to the motherboard? A. it does not print. Reboot the workstation and have the user log in again. PS/2 B. however. every time the user sends a print job to the printer.co m 226 . MSDS Answer: D "Pass Any Exam. C. Any Time. Replace the paper in the printer. and all other users are able to print to the printer.www.D QUESTION NO: 743 A user is trying to print to a network printer.

prevent damage from weather. Nine .actualtests. Put the toner into a sealed bag and then throw into the garbage. D.CompTIA 220-701: Practice Exam QUESTION NO: 746 After changing the toner cartridge on a printer. which of the following is the BEST way to dispose of the old cartridge? A. Seven D.co m When applying the security settings to a network. C. Dispose in an incinerator. C. WAN. Answer: D QUESTION NO: 749 A network that has no server controlling the computers is known as a: A. C. Return to the manufacturer for recycling. Store in an air-tight container. Answer: D QUESTION NO: 747 The foil shielding on a STP cable is there to: A." . provide protection from heat. One B. assist with data transmission. D. domain. LAN B.com 227 Ac tua QUESTION NO: 748 lTe Answer: B sts A. B. which of the following is the MINIMUM number of failed login attempts before a user is locked out? .www. Three C. prevent outside interference. "Pass Any Exam. B. Any Time.

C. D. workgroup. B. C. which of the following would be the FIRST step to evaluate this issue? A.co m Answer: B 228 . Check to see if theCD. B. Answer: D QUESTION NO: 750 A user reports that their CD. Making sure that replacing the power supply is not cost prohibitive.com Ac tua lTe A. Make sure that the disc is a CD and not a DVD.www. Check to see if the network cables were terminated properly. C.actualtests. one power supply is as good as another. Make sure that the network cable is not touching any other cables. Replacing it with a power supply made specifically for that unit. Answer: C QUESTION NO: 753 "Pass Any Exam. QUESTION NO: 751 Answer: B QUESTION NO: 752 A user calls with a concern about network performance. What should be the BEST first step to resolve this issue? A. Make sure the network cable is seated properly in the users computer. sts When a component has a proprietary power supply what is the main limitation? . D. Ensure that the CD drive is installed. Check to see if the BIOS register the drive. Ensure that shielded cable was used for the network.CompTIA 220-701: Practice Exam D. Making sure the power supply will fit into the casing. B." .Rom is compatible hardware. There are no limitations. Any Time. D.Rom is not reading a disc.

C. Any Time. A complete back up of the hard drive.com 229 Ac tua A remote customer calls and says their computer and monitor will not turn on. Answer: B QUESTION NO: 754 Which of the following is a best practice to create during an OS installation? A. lTe sts . D.B QUESTION NO: 756 A remote Customer calls with a dead computer. Which of the following would be the BEST questions to ask the customer? (Select TWO). What would be the questions to ask this customer? (Select THREE). background checks for users. Answer: C QUESTION NO: 755 A. The customer has tried the power buttons on the computer and monitor multiple times and still the computer and monitor will not turn on. powering up? B. B. "Pass Any Exam. complex user names. Is it a LCD or CRT monitor? E. smart cards. An emergency recovery disk (ERD).CompTIA 220-701: Practice Exam Certificate based security for a network would involve the use of: A. Other equipment plugged into the same power strip/surge protector also will not turn on. B.co m . Did the computer and monitor work before? C. that is plugged into the same power strip/surge protector. A record of the ADMIN passwords.www. What is the manufacturer of the power strip/surge protector? Answer: A. An established recovery point." . D. Was the electric bill paid? D. The customer says the tower computer will not turn on and the monitor will not turn on either. Is another piece ofequipment.actualtests. C. retinal scans.

F QUESTION NO: 757 Which of the following should be recommended prior to any solution that you will implement? A. How big is your electric bill? B. What is the manufacturer of the other equipment plugged into the power strip/surge protector? F. Nothing should be affected C. Wake on LAN "Pass Any Exam. Standby B.C. Perform backup of all data QUESTION NO: 758 Answer: B QUESTION NO: 759 Which of the following power management settings will allow any key press or mouse movement to bring a computer back to a usable state by default? A. Make a list of all programs that will need to be reinstalled in event of a system failure B. Has any electrical work been done recently? G. What kind of equipment is plugged into the power strip/surge protector? Answer: B. Always on C. Standby D. Hibernate C.CompTIA 220-701: Practice Exam A.www. Any Time. Is another piece of equipment plugged into the same power receptacle and is it working? C. Wake on LAN tua Which of the following power management settings will require the power button to be pressed to bring a computer back to a usable state by default? lTe sts Answer: D . Can you or someone else check the circuit breaker for that receptacle? D.co m . proceed with solution. Create restore point D. Always on B. Nothing.actualtests." . What is the manufacturer of the power strip/surge protector? E.com 230 Ac A.

Tell the customer that both are excellent choices B. Send them off on a small task to get a moment to concentrate and finish the job Answer: D QUESTION NO: 762 A CRT has stopped working. Ask to be excused to use the phone to take a small break outside to get some air B. D.actualtests. Continue answering thequestions. It is getting to the point that is becoming a distraction. end the conversation C." . Explain that what is being done is extremely complicated and requires concentration. relax and try to be as calm as possible while working through the distraction C. Put on an ESD strap and inspect the internal components B. What is the BEST response to this question? sts QUESTION NO: 761 .com Ac tua A. Explain the pros and cons of each system lTe A customer has asked if Windows XP is better than Windows Vista. the customer continually asks questions about every step being performed. Which of the following is the BEST solution? A.www.co Answer: B m 231 . Any Time. CRTs are being replaced by LCDs Answer: B "Pass Any Exam.CompTIA 220-701: Practice Exam D. Which of the following should the technician do? A. Dispose through proper channels or send it to be repaired C. Say nothing. Hibernate Answer: A QUESTION NO: 760 While working on a computer at a customers home. Throw it in the trash. Give them a list of blog sites and documentation that discuss the twoOSs D. Check that the tube and capacitors are intact D.

Give the user permissions to cancel other users print jobs. Between 10 and 12 characters B. Any Time. Raise the priority of the users jobs to the highest level. Have the user work after hours to finish their print jobs. Between 6 and 8 characters C." .actualtests. Replace all CMOS batteries in the office B. Give the user a dedicated printer. 30 to 60 days Answer: A QUESTION NO: 764 On average how long should your password be at minimum? A.co m .www. Between 8 and 10 characters D. Annually D. 60 to 90 days C. 90 to 180 days B.CompTIA 220-701: Practice Exam QUESTION NO: 763 On average how often passwords should be changed? A. tua A users high priority print jobs are constantly being held up by larger jobs of lesser importance. Which of the following is the BEST option to alleviate this issue? lTe sts . Install a generator in the office C. Between 4 and 6 characters Answer: B QUESTION NO: 765 Answer: A QUESTION NO: 766 Which of the following can be done to ensure that the workstations are not damaged and do not lose power during momentary power spikes or blackouts? A. C.com 232 Ac A. Install a UPS in the office "Pass Any Exam. B. D.

Have an employee work nights to perform the shut down when the power supplies battery is about empty D. but the computers gives an error that the computer has not been shutdown properly. Install power strips in the office Answer: C QUESTION NO: 767 There are computers that are left on overnight to complete certain calculations and tasks. Use software that in case of an outage saves your work. Rolling back to an earlier configuration B. Loading a full backup onto your workstation D. What is an option to ensure that all work is not lost and damage does not occur to the system? A. Which of the following should you try FIRST? A. Shut down the computer before you leave and have them perform the calculation during their down time Answer: A QUESTION NO: 768 You have changed something on your workstation that is affecting the stability of your OS. Restoring all files from a storage device Answer: A QUESTION NO: 769 A customer wants to use their laptop at a local hotspot that they have successfully used before. There are UPSs connected to the equipment but they only last about 30 minutes. Preparing system for Automated System Recovery (ASR) C. Which of the following is the action that is being performed? A. "Pass Any Exam. and shuts down the computer B.CompTIA 220-701: Practice Exam D. Suggest the computer be moved around. Recently the building has been experiencing lengthy power outages and when the employees return the next morning they find that not only all work has been lost." . Any Time. Retrieve the work from a hot site for the office C.www. You decide to go to a prior restore point. closes programs.co m .com 233 Ac tua lTe sts .actualtests. however they are not receiving any Wi-Fi signals.

Any Time. Move the projector further away from the laptop. Smart card D. Answer: C QUESTION NO: 770 A customer is giving a business presentation and has attached a laptop to a portable projector.actualtests.www. C. B. B. However. Answer: C "Pass Any Exam.ROM is not reading a disc. D. Check to see if the BIOS registered the drive. C. Make sure that the disc is a DVD and not a CD. Ask if they have a modem. Software firewall B. Change the power settings on the projector. Change the power settings in Power Management.co m 234 .com Ac tua A. each time the customer closes the laptop the computer goes into standby. Answer: D QUESTION NO: 771 Answer: B QUESTION NO: 772 A user reports that their DVD." . Password lTe Which of the following is the authentication technology used by a fingerprint reader? sts . Check to see if the CD. Check that the Wi-Fi adapter is enabled. D.ROM has compatible hardware.CompTIA 220-701: Practice Exam B. Ask for model number. Change the computer from a laptop to a desktop. Ensure that the device is working in Device Manager. Which of the following would MOST likely solve the issue? A. D. Which of the following is the FIRST step to take to resolve this issue? A. C. Biometrics C.

E. make the user promises to keep them quiet. C. tell the user to call back when they have calmed down. A.actualtests. What mouse driver are they using? C. Answer: A. D. Any Time.co m 235 . B. Answer: D QUESTION NO: 774 A remote customer states their monitor has no display. Check the video cable to make sure it is still connected. C. A. be stern with the user. What is the manufacturer of the mouse? Answer: A. What is the manufacturer of the computer? D. Check to see if the monitor and system hardware are compatible.www. Which of the following questions should a technician ask this customer? (Select TWO).D QUESTION NO: 776 "Pass Any Exam." .CompTIA 220-701: Practice Exam QUESTION NO: 773 When dealing with a difficult user it is BEST to: A. Move the mouse and/or press the space bar to check if the computer is in sleep mode.C QUESTION NO: 775 A remote customer reports the mouse cursor is moving erratically on the screen or not at all. If the mouse has roller ball underneath could they examine it? B. Which of the following steps should be performed to check the monitor? (Select TWO). Press CTRL-ALT-DEL and check Task Manager for programs running in the background. D.com Ac tua lTe sts . repeat back the issue to the user to ensure understanding. Check for other equipment plugged into the same power strip/surge protector. What type of mouse is it? E. B.

Create a restore point. Any Time. Which of the following MOST likely uses a parallel port? A. B. D. B. Answer: C QUESTION NO: 777 A customer states that the computer is taking a long time to boot and the hard drive light is staying on constantly.com Ac tua lTe QUESTION NO: 778 sts Answer: D . C.actualtests. Connecting to a parallel tape backup device D. The manufacturer of the RAM installed in the computer. C. Connecting a loop-back plug B. Printing to an older printer C. B. Upgrade all drivers.www.CompTIA 220-701: Practice Exam There is excessive heat near the back of a computer. Remove unneeded external components. D. Update the anti-virus software. Which of the following should be done FIRST prior to the installation? A." . The hard drive location in the computer. Hard drive location in the computer. The amount of RAM installed. Perform backup of all data.co m 236 . Connecting to a parallel modem Answer: B QUESTION NO: 779 A technician is getting ready to perform a repair installation of Windows. "Pass Any Exam. Which of the following should a technician check to resolve the issues? A. Failed fan in the power supply. CPUheatsink seated properly. C. The manufacturer of the computer and hard drive. Which of the following should be checked? A. D.

D. Answer: C QUESTION NO: 781 Which of the following power management settings allows volatile data to be written to a hard drive before powering off? A. Wake on LAN Answer: A QUESTION NO: 783 "Pass Any Exam. actions and outcomes.com Ac QUESTION NO: 782 tua lTe sts . Cycle the power to ensure that thent driver works. B. Hibernate D. Always on C. Establish a theory of probable causes of the incompatible driver. C. Which of the following is the LAST step that should be performed? A. Document findings." .co m 237 . Hibernate Answer: D Which of the following power management settings will allow a user to press any key or mouse movement to bring the computer back to a usable state by default? A. Standby B. Any Time.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 780 A technician has replaced an incompatible driver with one that is compatible. Escalate the problem to the next tier support. Always on C. Wake on LAN B.www.actualtests. Standby D.

and a mini refrigerator are plugged into one power strip in a single outlet. the customer is asking questions wanting to know every step being performed and why.co m 238 . "Pass Any Exam. B. Send them off on a small task to get a moment to concentrate and finish the job. Dispose through proper channels or send it to be repaired. CRTs are being replaced by LCDs. Answer: D QUESTION NO: 784 A CRT has stopped working. Continue answering the questions. Move some of the devices to other outlets and replace the power strips with surge protectors.com Ac tua Which of the following is the MINIMUM amount of characters Windows XP will allow in a password? lTe sts ." . Eight D. C. relax and try to be as calm as possible while working. D.actualtests. Move the printers to their own UPS to cut down on the amount of devices going to the outlet. Any Time. Ask to be excused to use the phone to take a small break outside to get some air. B.www. D. Explain that what is being done is extremely complicated and requires concentration. Which of the following should be done to ensure safety? A. Which of the following is the BEST solution? A. B. Put on an ESD strap and inspect the internal components. Which of the following should the technician do? A. C. two printers. two monitors. It is getting to the point that is becoming a distraction.CompTIA 220-701: Practice Exam While a technician is working on a computer at a customers home. Twelve Answer: A QUESTION NO: 786 Two workstations. Six C. Check that the tube and capacitors are intact. Zero B. Throw it in the trash. Answer: D QUESTION NO: 785 A.

Prepare system for automated system recovery (ASR). C. Which of the following actions should the technician perform FIRST? A. Replace the power strips with surge protectors with longer cords." .co m . Answer: B Answer: B QUESTION NO: 789 A user has changed something on their workstation that is affecting the operability of the OS.actualtests. D. Which of the following will BEST ensure that no damage occurs to the system in the event of an extended power outage? sts QUESTION NO: 788 . tua lTe Computers are left on overnight to complete certain calculations and tasks. Setup a hot site for the office so all data will be backed up. D. Install software that saves work. Restore all files from a storage device. B. Install a UPS in the office. Answer: B QUESTION NO: 787 In an office there is a concern that the power occasionally spikes and blacks out for a second or two during the day. D.com 239 Ac A. D. Have an employee work nights to perform the shut down. Replace the power strips with UPSs and eliminate the extension cords. Have employees shut down their computers before they leave and perform the calculation during their down time. Which of the following can be done to ensure that the workstations are not damaged and do not lose power? A. Load a full backup onto the workstation. and properly shuts down the computer. closes programs.CompTIA 220-701: Practice Exam C. B. "Pass Any Exam.www. C. Any Time. B. Install power strips in the office. Replace the CMOS batteries to all affected equipment. Install a generator in the office. Roll back to a previous restore point. C. There are UPSs connected to the equipment but they only last about thirty minutes.

C. C. sts A customer reports that after connecting a laptop to a projector they can see their presentation on the laptop but not on the projector screen. Use alt + tab to toggle between screens. Answer: C QUESTION NO: 791 Answer: A QUESTION NO: 792 A client reports that after setting up a home WLAN they can only access the network from the first floor. Any Time. The client would like to access the network from outside the home and on the top floor. B. D. C. Answer: C "Pass Any Exam. D. Enable DHCP on the laptop.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 790 A customer has attached a laptop to a portable projector. B. Press the function key and then configure the projector settings. Install an access point.co m 240 . Set the SSID code on the laptop.www. Install a wireless modem. Which of the following should the customer perform? . D. B.actualtests. Which of the following should the technician do to solve this issue? A. Use the function + f8 key to toggle between screens. Each time the customer closes the laptop the computer goes into standby. Change the power settings on the projector.com Ac tua lTe A." . Change the computer from a laptop to a desktop. Which of the following would the technician recommend for the client? A. Reboot the laptop to toggle image between screens. Change the power settings in power management. Use the function + f10 key to toggle between screens.

Install a liquid cooling system. Use hyper-threading. The screen is set to automatically dim to optimize battery power when power is disconnected. The LCD backlight is failing. C.com Ac tua Explanation: A.D QUESTION NO: 795 A customer calls and wants to know how to cool a game server. C.CompTIA 220-701: Practice Exam QUESTION NO: 793 Which of the following is the BEST method for cooling a motherboards northbridge chip? A. Heatsink B. Any Time.actualtests.www. Answer: B QUESTION NO: 796 "Pass Any Exam. Dissipates heat from the chips D. B. Answer: C. Cools the power supply C. Prevents the monitor from overheating lTe sts . Install more memory in the system. Prevents motherboards temperature from getting to low B. Compressed air Answer: A QUESTION NO: 794 Which of the following is the purpose of heatsinks? A. AGP slot C." . CPU slot D. Which of the following is the BEST recommendation to make? A. Install multiple fans.co m 241 . The LCD inverter board is going bad. D. This might be an indication that the battery is failing and can no longer hold a charge. D. B.

168. To prevent memory vibration caused by theheatsink fan.com Ac tua lTe sts . Biometrics D. Answer: C QUESTION NO: 799 Which of the following IP addresses is an example of an APIPA address? A. the LCD screen gets dimmer.CompTIA 220-701: Practice Exam A user requests that a technician install a fingerprint reader on the users laptop. C. 192. Which of the following authentication technologies can be used? A." . The LCD backlight is failing. When the user connects the AC power. D. B.10 "Pass Any Exam. Software firewall Answer: C QUESTION NO: 797 A user reports that when they disconnect the AC adapter from their laptop.254. 172.1.actualtests.16 B.co m 242 . B. Ergonomics B. Smart key C. 169. the LCD returns to normal brightness.www.1 C. D. This might be an indication that the battery is failing and can no longer hold a charge. To provide insulation around the processor. Answer: D QUESTION NO: 798 Which of the following is the purpose of thermal compound? A. The LCD inverter board is going bad. Which of the following should a technician tell the user? A. Any Time.0. The screen is set to automatically dim to optimize battery power when power is disconnected. To protect the CPU from direct contact with theheatsink.16 12. C. To provide thermal transfer from the CPU to theheatsink.

1 B.25. 169.254.www.254.1 C.168.10 C. 192. 92. 129.10.128 Answer: D Which of the following IP addresses is a class B address? A.1 B.253.co QUESTION NO: 801 m 243 . 201.CompTIA 220-701: Practice Exam D.1.25.1 Answer: A QUESTION NO: 800 Which of the following IP addresses is a class A address? A.1.16.com Ac tua lTe sts .168.10 Answer: D QUESTION NO: 802 Which of the following IP address is a class C address? A.9 D.254. 92.128 D. 129.25. 201.253. 92.254. 192.1.1 Answer: D QUESTION NO: 803 Which of the following IP addresses is a private address? "Pass Any Exam.29. 192. Any Time." .29.actualtests.168.168.16.18. 129. 192.10 C.128 B.9 D.16.18.18.1.

10 B. 201. 255. 169.com Ac tua A.16.253.1 D.0.10.254.254.254.29. 169. s1A@r4A&! B.10 B.168. 192.0. 92. 129.10. 192.10 C.10.9 D.255.10 Answer: B QUESTION NO: 804 Which of the following IP addresses would a technician see if a computer is connected to a network device but is not receiving an IP address from the DHCP server? A.0.168.co m 244 .1 C.25. 192.255 lTe Which of the following IP addresses is a loopback address? sts ." .1.10.10 D.168.168.16. 127.1 C. Any Time.CompTIA 220-701: Practice Exam A. 9ca5rl D. 192.255. 172.www.128 B. June171988 C.actualtests.10 Answer: C QUESTION NO: 805 Answer: C QUESTION NO: 806 Which of the following is the MOST secure password? A.0.18. comptia1 Answer: A "Pass Any Exam.

actualtests. CD "Pass Any Exam. Flash C. Recreate the problem. BIOS password B. C. Resolve the problem. SSID C.www. Document the problem." .com Ac tua lTe sts . Username and password Answer: A QUESTION NO: 809 Which of the following is the FIRST step in troubleshooting a problem? A. B. WEP B. MAC filtering Answer: C QUESTION NO: 808 Which of the following security methods prevents loading the OS without the correct credentials? A.CompTIA 220-701: Practice Exam QUESTION NO: 807 Which of the following wireless encryption methods is the MOST secure.co m 245 . Blu-Ray B. D. WPA D. by default? A. DVD D. Keyfob D. Take the computer apart piece by piece until the problem is identified. Any Time. Keylogger C. Answer: A QUESTION NO: 810 Which of the following types of media is solid state? A.

co Which of the following interface card types allows Internet access through a dial-up connection? m 246 . HDD D. Parallel .www. DVD C. Flash B. Any Time. IEEE 1394 D. NIC B. Graphics C." . Modem C.actualtests. PCMCIA Answer: C QUESTION NO: 814 Which of the following wireless communication types works at short distances and operates by line of sight? "Pass Any Exam. PCIe B. Blu-Ray Answer: D QUESTION NO: 812 Answer: B QUESTION NO: 813 A.com Ac Which of the following adapter cards allows the video on a camera to be transferred to a PC for editing? tua lTe sts A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 811 Which of the following optical media types has the GREATEST amount of capacity? A. Capture D.

WindowsVista Premium B. KVM B.CompTIA 220-701: Practice Exam A. Windows XP Answer: D "Pass Any Exam.com Ac tua lTe sts QUESTION NO: 816 . Windows XP Answer: A QUESTION NO: 817 Which of the following is the FIRST operating system to have Windows Compatibility Mode installed by default? A. Cellular Answer: C QUESTION NO: 815 Which of the following input devices requires calibration before use? A. WindowsVista Ultimate C. Touch screen D. WindowsVista Basic B. Any Time." . Windows 2000 D. Touch pad Answer: C Which of the following operating systems have Flip 3D installed by default? A. Infrared D. Bluetooth C.www. Keyboard C. Windows 2000 D. 802.actualtests. Windows Media Center C.11a B.co m 247 .

actualtests." . Any Time. File encryption options C. To allow RAID support C. Files can be larger than 256MB B.CompTIA 220-701: Practice Exam QUESTION NO: 818 Which of the following are advantages to NTFS? (Select TWO). Ability to share the file and folders Answer: B. My Computer> System> Performance> Settings> Virtual Memory B. Control Panel> Performance> Settings> System> Virtual Memory Answer: B QUESTION NO: 821 Where is the MOST common place for Wake on LAN (WOL) to be enabled/disabled? A. A. To support dynamic disks B. Macintosh PC read/write access D.com 248 Ac tua QUESTION NO: 820 lTe Answer: D sts A.D QUESTION NO: 819 Which of the following steps would allow a technician to change the virtual memory in Windows XP Pro? A. Add and Remove Programs "Pass Any Exam. Support for file encryption D. User access and permissions options E. Control Panel> System> Advanced> Performance> Settings> Advanced> DEP D.www. Control Panel> System> Advanced> Performance> Settings> Advanced> Virtual Memory C. Legacy support for older systems .co m Which of the following is a reason why a technician would install a new Windows XP Pro installation with a FAT32 file structure? . Network Neighborhood> Ethernet controller B.

Contain on a sticky note on the back of the monitor B.co m 249 . Control Panel> Power Options D. WEP64 B.CompTIA 220-701: Practice Exam C. A notepad document on the desktop of the operating system Answer: B QUESTION NO: 824 Which of the following is the STRONGEST wireless encryption standard? A. WEP128 C. ipconfig D.com Ac tua lTe sts QUESTION NO: 823 .actualtests. System BIOS Answer: D QUESTION NO: 822 A technician needs to verify that all installed devices are using digitally signed drivers from the correct manufacturer. which of the following commands would the technician use? A. WPA2 D. sigverif C. msconfig Answer: B Which of the following is a best practice when informing users on how to remember a password? A. Never write down the passwords C.www. In a Windows Vista workstation. sfc B. Any Time. WPA Answer: C "Pass Any Exam. Hide a password document in the workstation D." .

dependency services. Give the caller the information and inform an IT manager.CompTIA 220-701: Practice Exam QUESTION NO: 825 An employee receives a phone call from a help desk. D. C. primary services. Which of the following should the employee do? A. They state they need to upgrade the antivirus protection on the workstation. registry level services. Refuse the callers request and inform the police.msc "Pass Any Exam. C. B. Any Time. B." .www. perfmon. Print Spooler D.com 250 Ac tua lTe sts .actualtests. Printer Driver B. the print spooler requires other services to be running first. Answer: A QUESTION NO: 826 In order for the print spooler service to start or run correctly. These types of services are known as: A. They ask the employee for their username and password. driver level services. Answer: C QUESTION NO: 827 A print job fails to leave the queue. Give the caller the username and password. NIC driver Answer: C QUESTION NO: 828 Which of the following commands would a technician use to manage current print jobs and queues on a Windows Vista PC? A. Refuse the callers request and inform an IT manager.co m . D. Which of the following services may need to be restarted? A. Windows Spool Service C.

print D.msc C." . B. eSATA C.com 251 Ac tua lTe sts . such as i. Check the Device Manager for a wireless network device. A 64-bit operating system and a 64-bit processor Answer: D QUESTION NO: 830 A customer has just purchased a new laptop. Check forWiFi radio on/off switch on the function keys.link and Lynx. Answer: D QUESTION NO: 831 Which of the following would be required to capture video from a digital camcorder? A. Check for an external antenna.11b Answer: C Explanation: IEEE 1394 standard was originally developed by Apple and was used with trademarked name FireWire.msc Answer: D QUESTION NO: 829 Which of the following are the minimum requirements to run a 64-bit application in Vista? A. IEEE 1394 D.CompTIA 220-701: Practice Exam B. printmanagement. 802. A dual-core 32-bit processor and a 64-bit operating system D. services. Any Time. A 64-bit processor and a Vista Home Basic operating system B. Without knowing the specifics of that model. C. to describe their 1394 "Pass Any Exam. Serial B. D. how might a technician determine if the unit has WiFi capability? A.actualtests.www. Other companies use other names. Check for an externalWiFi on/off toggle switch. A 32-bit operating system and a 64-bit processor C.co m .

" Answer: C QUESTION NO: 833 Answer: B QUESTION NO: 834 A technician is on a repair job and is expecting an important personal call on their cell phone." . Which of the following is the BEST response? A. Which of the following is the BEST action? A. Well.CompTIA 220-701: Practice Exam products. Put the phone between one's ear and shoulder so the technician can do the repair and talk at the same time. Take the call. please read it and then get back to me with any questions. C. This type of repair will not affect it. Which of the following is the BEST response? sts . which is the main circuit board for the PC. "The memory controller was interpreting several addressed incorrectly so I replaced the DIMM.actualtests. D.www. "Pass Any Exam. C. "I am not sure if your data will be lost I will confirm with my manager. This is because it is not only high speed but also supports isochronous data. Apologize and excuse oneself for a moment to take the call quickly outside the room. "I replaced some of the computer parts and now it is functional. I am not replacing the hard drive. which means delivering data at a guaranteed rate. "Here is all my documentation for the repairs. I cannot guarantee that your data will not be lost. B. Your data should be fine. I will let you know what happens after the repair.com 252 Ac A. such as video devices. In the middle of doing the repair. the phone rings. Any Time." B. tua lTe A technician is replacing a motherboard and the client seems nervous and asks if they are going to lose all their data.co m ." B. Have the phone onvibrate before starting the repair. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time." C. Answer the phone and stay in the same room the whole time so the customer knows that they have not been abandoned. QUESTION NO: 832 A technician has just finished doing a repair and the client wants to know what repairs were performed. D. I replaced the motherboard.

Answer: A QUESTION NO: 835 A client is having a recurring problem with keys popping off their keyboard. but let the client know that the client will be charged extra for the same repair nexttime. Partition the drive into two logical drives.co m . Biometric fingerprint scanner "Pass Any Exam.CompTIA 220-701: Practice Exam D. B. Refuse to do the repair until the client learns how to type with long fingernails. Immediately leave and go to another room to take the call and deal with the repair later. Partition the drive into two physical drives making C: the OS and D: the data. Do the repair with a good attitude. while protecting the data from the operating system related issues? lTe sts . Any Time. Do the repair." . tua Which of the following configurations would BEST allow sensitive data to be stored on the same hard drive as the operating system. Which of the following is the BEST response to the clients next repair order? A.actualtests.com 253 Ac A.www.Attributes. Encrypt the sensitive data so that it cannot be read without a key. Keylogger C. Do the repair and request that the client trim their fingernails to prevent the keys from popping off. Show the client how to put the keys back on. B. Hide the sensitive data from casual view using folder Properties . making C: the OS and D: the data. D. Answer: B QUESTION NO: 836 Answer: C QUESTION NO: 837 Which of the following will BEST allow a technician to secure a computer against unauthorized use without entering a password? A. C. D. The technician knows that it is because the client has long fingernails and is weary of having to return every week to replace keys for this client. Front panel media lock B. C.

www. Which of the following is the BEST action to take? A. Answer: A "Pass Any Exam. Replace all cooling fans with new ones. Install an uninterruptible power supply (UPS).actualtests. Cover the extra power plugs not being used with electrical tape. Power strip C. C.CompTIA 220-701: Practice Exam D.com Ac tua lTe sts . Check for and remove outdated components." . C. Remove excessive dust and loose items. D. Answer: C QUESTION NO: 840 A technician has replaced a power supply for a client and notices there is no power protection in use. Tell the client they need to install a surge protector soon. Leave it up to the client to take their own precautions. Barcode reader Answer: C QUESTION NO: 838 A user reports that the power briefly went out at home while they were in the middle of editing a very important file. Which of the following devices would BEST help the user avoid further interruptions from short power failures? A. Any Time. D.co m 254 . Larger power supply D. B. B. Unplug the computer after testing and recommend to the client that they need to install a surge protector. UPS B. CMOS battery Answer: A QUESTION NO: 839 Which of the following preventive maintenance techniques should be performed when opening a computer for repair or upgrade? A.

255. Class B C. Run CHKDSK on the hard drive.co m 255 . B. Class C D." .0.CompTIA 220-701: Practice Exam QUESTION NO: 841 A client reports that their system runs slowly. The system specifications are still very good.0? "Pass Any Exam. D. Answer: A QUESTION NO: 842 After the technician performed a repair and has verified that the computer is working properly. Defragment the hard drive. Formulate a theory. Answer: B Which of the following network classes exists if the default subnet mask is 255.255. which of the following actions should be taken NEXT? A. Increase the systems RAM. Which of the following is the FIRST action to take? A. C. music and browse the Internet.0? A. Class D Answer: C QUESTION NO: 844 Which of the following network classes exists if the default subnet mask is 255. Suggest purchasing a newer processor.actualtests.com Ac QUESTION NO: 843 tua lTe sts .255. Establish a plan. Class A B. Any Time.www. C. D. Document the actions. Identify the problem. They have had the system for two years and use it primarily to download photos. B.

0.1? lTe sts . Class A B. Class C D.0. Class D Answer: B Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.actualtests. Class A B.0.30. Class A B. Class D "Pass Any Exam. Class D tua Which of the following network classes exists if a hosts IP address is 192.co m 256 . Class C D." . Class B C. Class D Answer: A QUESTION NO: 846 Answer: C QUESTION NO: 847 Which of the following network classes exists if a hosts IP address is 172. Any Time. Class A B.168. Class B C.1. Class C D.0.255.0? A. Class C D.com Ac A. Class B C. Class B C.www. QUESTION NO: 845 Which of the following network classes exists if the default subnet mask is 255.CompTIA 220-701: Practice Exam A.22.0? A.

com Ac tua lTe sts A. Bridge . Class B C. Class D Answer: A QUESTION NO: 849 Answer: B QUESTION NO: 850 A host that has been assigned a permanent IP address is said to have a: A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 848 Which of the following network classes exists if a hosts IP address is 10. C.www. Router C. Class C D." .1? A. Any Time. B. Class A B. Switch B. Task Manager "Pass Any Exam. Hub D.1. dynamic IP address. Answer: B QUESTION NO: 851 Which of the following contains the settings to change the size of the paging file? A. D.co Which of the following devices can automatically assign host IP addresses? m 257 .172. reserved IP address.actualtests. stationary IP address. static IP address.

The components driver is not found. Double click theprinters icon. Double click theprinters icon. B.com Ac tua lTe sts QUESTION NO: 853 . B. Answer: A "Pass Any Exam. Double click theprinters icon.CompTIA 220-701: Practice Exam B." . right click on the print job and select restart. C. right click on the print job and select delete. D. Virtual Memory D. right click on the print job and select resume. The component is disabled. Hardware Profiles Answer: C QUESTION NO: 852 Which of the following is indicated when a yellow question mark appears next to a device on the Device Manager list? A. D. right click on the print job and select pause. right click on the print job and select cancel. C. right click on the print job and select properties. Device Manager C. Answer: A QUESTION NO: 854 How can a user continue a paused print job from the first page when using Windows XP? A. The component is not installed. Any Time. Double click theprinters icon. Double click theprinters icon.actualtests. right click on the print job and select cancel. D. The components driver is outdated. right click on the print job and select restart. B.www. Double click theprinters icon.co m 258 . Double click theprinters icon. Answer: D How can a user temporarily stop an active print job when using Windows XP? A. C. Double click theprinters icon.

actualtests. The print drivers have not been installed on theusers remote computer. Double click theprinters icon. D. Answer: C QUESTION NO: 857 In Printer Properties.co m . Double click theprinters icon. right click on the print job and select resume. C. D. B. Advanced B.www. 5 B. Answer: C QUESTION NO: 856 A remote user cannot locate a printer connected to a host computer in a workgroup. Print sharing has not been enabled on the host computer. 10 "Pass Any Exam. Security D.com 259 Ac tua lTe sts . right click on the print job and select properties. C. right click on the print job and select cancel. which of the following tabs gives the technician the ability to set time availabilities on a shared printer? A. Double click theprinters icon. Simple file sharing has not been enabled on the host computer. The shared printer is not compatible with the host computers operating system.CompTIA 220-701: Practice Exam QUESTION NO: 855 How can a user delete an active print job when using Windows XP? A. Double click theprinters icon. Any Time. General Answer: A QUESTION NO: 858 How many concurrent connections can a Windows XP computer have established at any given time? A." . Which of the following is the MOST likely cause? A. B. Ports C. right click on the print job and select restart.

C. D.com Ac tua A. Be sensitive to the customer's culture. 15 D. Answer: D "Pass Any Exam. C.CompTIA 220-701: Practice Exam C. D.co m Answer: C 260 . 20 Answer: B QUESTION NO: 859 Which of the following is an example of when a VPN should be used? A." . Please inform me if the PC will be processing more work than for which it was designed. lTe sts A technician has replaced a failed DIMM.ended questions. A kiosk in a department store that looks up information in their online catalog. D. A remote salesman must transfer contract data to the corporate office. B. QUESTION NO: 860 Answer: D QUESTION NO: 861 Which of the following is the BEST response when interacting with a customer? A. B.www. Please inform me if you continue to have any problems with this PC. B. Any Time.actualtests. A user checking their personal email at an office. Please inform me if you think you want me to come back and check it again tomorrow. Inform the customer of the expense that is being incurred. Only ask the customercloseD. Please try to be more conscious of static when using this PC. A remote user updating the antivirus software on their notebook computer. The technician has verified that the unit is working properly and is now updating the customer on the event. Use technical acronyms to show your technical expertise. C. Which of the following responses would be BEST to use? .

Which of the following is the NEXT step to take? A. C. Which of the following would be the BEST choice to address this situation? A. B. B. D. Upgrade the hard drive and reboot the system. Document the solution. Inform the customer of the steps taken during the repair and continue to the next service call. Call the service manager and inform them of the current situation. share this with the customer and take any preventative measures.CompTIA 220-701: Practice Exam QUESTION NO: 862 A technician is working onsite on a virus problem affecting several computers and servers. Call the service manager and inform them of the current situation. Document the entire event. Follow the manager's instructions.com 261 Ac tua lTe sts . B.www. Call the service manager and inform them that the new service call cannot be made in time. Call the new service customer and re-schedule the call for another time. D. Call the customer and reschedule for another time." . which of the following is the FIRST course of action to take? A. Document the core actions and inform the customer the repair has been completed.co m . Complete a full backup of the workstation before making any upgrades. Remove the cover of the workstation case and use an ESD strap before the upgrade. Answer: A QUESTION NO: 863 A technician has completed the repair of a problem on a PC. Any Time. Answer: A QUESTION NO: 865 "Pass Any Exam. Answer: C QUESTION NO: 864 A technician is sent to do a hard drive upgrade in a workstation.actualtests. C. share this with the customer and take steps to minimize the reoccurrence. C. Before starting any work on the system. A new service call is received. with a response time to another site of two hours. D. Unplug the workstation and begin the upgrade.

co Which of the following needs to be completed before a clean installation of Windows Vista can occur? m QUESTION NO: 866 262 .www.com Ac tua lTe A. Installation of the NTLDR B. B. CMOS B. CDFS.actualtests.INI file C. you can use only NTFS file system because only NTFS support encryption. Answer: C QUESTION NO: 867 BitLocker works with which of the following components on a machine to provide the user with a fully encrypted hard disk environment? A. Installation of updated device drivers sts . Any Time. NTFS." . C. D. NTFS-E is an invalid file system name. TPM D.CompTIA 220-701: Practice Exam The preferred file system for use with all Windows operating systems starting at Windows 2000 is: A. RAID Answer: C QUESTION NO: 868 Which of the following is the FASTEST possible connection speed for an external hard drive? "Pass Any Exam. FAT32. VRAM C. Partitioning and formatting of the hard drive D. HPFS. Answer: C Explanation: To implement file encryption on your Windows 2000 computer. Proper configuration of the BOOT.

actualtests. RFI B." . Windows Vista 64-bit edition D. Electrical surges C.co m .11n B. 802. Double-sided B. ESD D. USB 2. Which of the following operating systems needs to be used when performing this upgrade? (Select TWO). Windows Vista Home Premium B.CompTIA 220-701: Practice Exam A. Which of the following is the MOST likely cause of the customers issues? A. IEEE 1394a C. and does not wish to lose any files in the process. WindowsVista Ultimate "Pass Any Exam. The customer has installed a new cordless telephone recently that uses the 2. EMI Answer: A QUESTION NO: 870 Which of the following memory types finds and corrects errors? A. IEEE 1394b Answer: D QUESTION NO: 869 A user is reporting frequent drops in the 802.com 263 Ac tua lTe sts .11g wireless signal. Windows Vista Home Basic C. Any Time. Dual-channel C. RDRAM D.www. A.4GHz spectrum. ECC Answer: D QUESTION NO: 871 A customer wants to upgrade from Windows XP Professional to Windows Vista.0 D.

actualtests. Trojans C. Amperage Answer: C Explanation: "Pass Any Exam. If the printer needs the queue cleared.CompTIA 220-701: Practice Exam E. If the printer needs a memory upgrade to print multiple documents at once.com 264 Ac tua A. A. Spyware B. B. D. If the printer needs a firmware upgrade to print multiple documents at once. DLLs E.co m Answer: A. C. WindowsVista Business Answer: D. Any Time. If the print spooler service needs to be configured for multi-page printing. lTe sts A user reports that none of their documents are printing. Wattage D. Which of the following power specifications is MOST important to look for when deciding on the power supply unit for the system? A.E QUESTION NO: 872 Which of the following are known as malware? (Select TWO)." . Freeware D. Shareware QUESTION NO: 873 Answer: D QUESTION NO: 874 A technician is building a new system for a client with multiple processors and hard disk drives. Hertz C. The user sent ten different documents over a span of an hour.www. Which of the following should the technician check FIRST? . Frequency B.B .

Any Time. Use an alternate route and get to the appointment ten minutes after the scheduled time. The voltage would not change with the power supply because it unit of measure of how much potential or electromotive force is present. Pull over. The technician had planned to arrive five minutes early. 128 Answer: C QUESTION NO: 876 Which of the following battery types are used in MOST laptops? A. C. Which of the following is the BEST course of action? A. 127 D. QUESTION NO: 875 How many devices are supported on a single USB port? A. B. call the customer and cancel the appointment.co m . It is standard among power supplies and has nothing to do with the devices connected to the power supply. Nickel Cadmium Answer: C QUESTION NO: 877 The technician is driving from one appointment to the next and encounters a traffic jam. "Pass Any Exam. D. Nickel Metal-Hydride B. and explain the delay. reschedule for another time. Pull over. Amperage and resistance are not selling points for power supplies. you must be careful about the wattage it provides. While replacing the power supply in your PC. Call another technician and have the other technician reschedule the appointment for another date. You need to ensure that all the connected devices and the devices inside the computer do not require more wattage than the chosen power supply can offer. Lithium Ion D.actualtests.www. Alkaline C." . 64 C. call the customer from a mobile phone.com 265 Ac tua lTe sts .CompTIA 220-701: Practice Exam Power supplies are rated in watts. 32 B.

B.www. Which of the following is the BEST method of working with this user? A. QUESTION NO: 879 A.actualtests. explaining to the user the data may not be retrievable within the hour to set a reasonable expectation.co m Answer: A . the customer demands the computer be replaced immediately. As the technician begins to evaluate the situation.com 266 Ac tua lTe The technician has arrived at an angry corporate users desk to find a bluescreen. D. Any Time. D. Answer: C QUESTION NO: 880 The technician is talking to a company user who is out of state on a business trip. The user is attempting to install a local printer and has become frustrated and is berating the support staff. explain with authority. until the technician can arrive and work on the computer themselves. Which of the following is the BEST course of action? sts . Advise the user to not do anything else. Remain calm and positive. Which of the following is the BEST course of action? "Pass Any Exam. explain to the user the computer will be taken to the shop to be repaired and will be returned when it is completed.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 878 The technician is assisting a user who has little knowledge of computer terms. Work quickly. and an error message of a corrupted file. using the various OS options available. Listen and ask questions using non-technical terms. Repeat the steps multiple times so that the user can understand the computer terms. Speak slowly. B. C." . direct the user to do a hard shut down with the computer and talk them step by step through the boot process. the hard drive has failed and the data cannot be retrieved within the hour. Shut down the computer. C. The company has provided remote control software. After listening to the user. The customer would like another computer so they can make their presentation that is due in an hour. to boot the computer and retrieve the users data to a shared network drive.

C. Which of the following options is the BEST course of action? A. Explain to the user that support can not be provided while they continue to berate the staff and tell them to call back when they have calmed down. Explain to the customer in non-technical terms. Ignore the call. Answer: C QUESTION NO: 882 The technician is on-site at a customers home. While the user is talking. in case the customer decides to sue for loss of data. Listen calmly to the user. but the data is gone. C. until they have completely calmed down.co m 267 .actualtests. such as a data recovery service. conducting an initial evaluation of the problem with the customer. as the school can be contacted later in day. Remain positive with the user. B. what has happened to the drive and explain the options available. Request the customer to leave the room while the call is answered. Answer: D "Pass Any Exam. and then tell the user to try the install once again. The technician receives a call and the caller ID shows the call is from the technicians childs school. The customer states they have important documents and photos on the drive which cannot be replaced. D. Inform the customer about the need to take the call from the school. Immediately stop working and leave the room to answer the call. use MMC to grant administrative rights to the user. D. explaining you will remote into the computer and assist in installing the printer.www. B.CompTIA 220-701: Practice Exam A. Which of the following is the BEST course of action? A. D. explaining to the user the unit will be restored as quickly as possible. larger model.com Ac tua lTe sts . C. Answer: A QUESTION NO: 881 After the technician has evaluated the notebook. and then explain why they cannot get the printer installed themselves. Explain to the customer that the technician can replace the controller for the IDE hard drive and should be able to recover the information. they determine that the hard drive has failed. Document on the service record the steps the technician took to evaluate the drive." . Any Time. B. Immediately replace the hard drive with a new.

Install an on hand video card and show the customer it is repaired. Establish the probable cause of the card failure for the customer. Check the power connections to the equipment and see if there is a surge protector in use. They have checked the printer and found coworkers have been printing documents. D.www. Check the work area and keyboard for foreign substances. . Which of the following is the NEXT step to take? A. Re-evaluate the repair theory to ensure the issue will not occur again. D. Answer: C QUESTION NO: 884 Answer: D QUESTION NO: 885 A. C. Any Time. D. Answer: C QUESTION NO: 886 A customer states that none of the print jobs they have submitted have printed from the network printer. Question the customer on any changes made to the computer before installing the video card. the video card is failing. B. Which of the following is the NEXT course of action? .CompTIA 220-701: Practice Exam QUESTION NO: 883 The technician has confirmed through their testing.co m The technician has completed the repair action on the computer. Test the computer to determine the probable cause of failure." . Replace the PS2 keyboard with a USB keyboard and try again.com 268 Ac The customer notes the computer randomly repeats letters or characters that are not being entered when the key is pressed. Question the user to insure they do not attempt to make changes and break the computer again. Boot to BIOS/setup and confirm the hardware settings are correct. Document the evaluation and actions taken. B. C. B. Discuss options acceptable to the customer to address the issue. C. Which of the following would be the NEXT evaluation step? tua lTe sts A. Which of the following is the NEXT step to take? "Pass Any Exam.actualtests.

C. Ask the customer to select the printer icon they are trying to use and confirm it is set as the default printer. Answer: A QUESTION NO: 889 Which of the following statements is true when a docking station is used for the first time? "Pass Any Exam. Which of the following describes the NEXT step to take? lTe sts . have the customer test the card using their log in. Ask the customer to open the printer properties and check the page size and paper orientation.actualtests.com Ac tua The customer has requested the technician install a new cellular WAN card on their business laptop prior to their next trip. Any Time. Answer: B QUESTION NO: 888 A. The technician has to use Device Manager to update the drivers and then attach the scanner. The technician has to boot. The technician needs to install the scanner using the instructions provided. Check that the network printer is connected to the USB port on theusers computer. After installing the card with the administrative account. and then configure the card using the administrative account.CompTIA 220-701: Practice Exam A. Which of the following actions will BEST resolve the issue? A. Answer: D QUESTION NO: 887 A customer reports the new plug and play USB scanner they purchased is not working or detected by their photo editing program on their desktop computer. ensure the phone and modem properties are set for the local area code. B.co m 269 . D. Install the card using the customers log in." . D. and then install the drivers. After installing the card. C. as this may have deleted the network printer. The technician has to turn on plug and play before the scanner will work.www. plug in the scanner. B. D. Ask the customer if they have installed a local printer at home. After inserting the PCMCIA card. B. C. check Network Places to ensure proper card functionality.

NETBEUI can only be used on pre-Windows NT networks. The WLAN connection will function only if the Zero Wireless Configuration is set to Automatic. If the external keyboard number lock is toggled on. C. When the Bluetooth function is enabled. D. QUESTION NO: 891 Answer: D QUESTION NO: 892 When working within large computer networks. Answer: B QUESTION NO: 890 Which of the following statements is true about a laptop communication connection? A. Bluetooth and WLAN settings may be configured through the BIOS as well as the OS. HTTP B. the Infraredport will no longer function. the embedded keyboard will not function correctly. D. B. "Pass Any Exam. DNS D.com 270 Ac A. Bluetooth devices will need to add the security code. B. TELNET C. Docking stations will only work if an external power supply is connected. C. Plugging in an external keyboard or mouse will disable the embedded devices on the laptop. which of the following is the disadvantage of using NETBEUI over TCP/IP? (Select TWO).actualtests. A. C. NETBEUI is designed to be used on small size LANs. DHCP tua Which of the following services should be enabled to allow both corporate users and guests to easily logon to a local network for Internet access without a technician's intervention? lTe sts Answer: A .co m . B. If wireless security is enabled on the network. The dock will only work properly if a separate docking profile is manually created in the System Properties Advanced tab. NETBEUI is unavailable on non-Windows operating systems.CompTIA 220-701: Practice Exam A. Any Time.www." .

Which of the following is the BEST approach the technician should take? . NETBEUI can only be used with DHCP. D. D:\i386\utilities\console D. Ask the customer which printer the customer prints to. D:\i386\tools /cmdcons C. Verify which printer the customer prints to. Redirect the customer to another printer if available. NETBEUI is not a routable protocol.actualtests.D QUESTION NO: 893 Which of the following command line paths shows the recovery consoles installation? A. B. turn the printer off and on. and then attempt to print from the computer.CompTIA 220-701: Practice Exam D. tua lTe sts A customer reports that a computer can no longer print. Answer: A. is setup as the default printer.co m Answer: D 271 . D. The customer works at a company where the users all print to networked printers. C. turn the printer off and on. They are susceptible to failure typically caused by strong vibration or rough handling. and send a print job. and verify the correct tray is being selected before printing. C. "Pass Any Exam. They require more power than other drive types. and begin running diagnostics on the printer.www. B." .com Ac A. run a self-test. Reinstall the printer drivers. They have no moving parts and can tolerate vibration. D:\i386\winnt32 /cmdcons QUESTION NO: 894 Answer: C QUESTION NO: 895 Which of the following characteristics apply to solid state drives? A. E. Any Time. ensure the device is still online. D:\i386\tools\console B. They have a larger platter than other magnetic devices. run a print engine test.

IDE drive C. B.www. and require less power. SATA drive sts . B. which of the following holds true? A. more reliable. C." . but not CD media. and require more power. more reliable. Solid state drives are slower.co Which of the following drives is not susceptible to damage typically caused by strong vibration or rough handling? m 272 . C. DVD drives can readBlu-Ray media. USB hard drive B. Solid state drives are faster. Flash drive D.actualtests. Solid state drives are faster. Answer: C QUESTION NO: 897 Answer: C QUESTION NO: 898 Which of the following is a true statement regarding optical drives and backward compatibility? A. but not CD media. and require less power. D. magnetic drives. DVD media. DVD media. D.com Ac tua lTe A. Any Time. Answer: B QUESTION NO: 899 Which of the following is a true statement regarding a liquid cooling system as compared to the traditional heatsink? "Pass Any Exam. and CD media. Blu-Ray drives can read Blu-Ray media. Solid state drives are slower. more reliable. DVD drives can readBlu-Ray media. and CD media.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 896 When comparing solid state drives vs. Blu-Ray drives can read Blu-Ray media. DVD media. more reliable. and require more power. DVD media.

com 273 Ac tua lTe QUESTION NO: 901 sts . HTTPS D.co m . FTPS C. A router broadcasts all data packets that are sent on the network. Answer: A QUESTION NO: 900 Which of the following protocols uses port 23.www.actualtests. B. "Pass Any Exam. C. Which of the following ports needs to be blocked to prevent Internet access? A. Liquid cooling systems are not as loud as the traditionalheatsink/fan technology. D. Liquid cooling systems are less efficient than the traditionalheatsink technology. where a router interconnects one or more networks.CompTIA 220-701: Practice Exam A. TELNET Answer: D Explanation: The port 23 is used by Telnet TCP/IP protocol. and a switch transmits data directly to the device. where a router interconnects devices on a network. FTP B. 23 D. Any Time. A switch interconnects devices on the same network to be able to communicate. 21 C. 20 B. Liquid cooling systems are more effective at cooling the processor. by default? A. C. A switch interconnects one or more networks. B." . 80 Answer: D QUESTION NO: 902 Which of the following BEST describes the differences between a switch and a router? A. Liquid cooling systems are less effective at cooling the processor.

co m 274 . Wake on LAN (WOL) B. Answer: C QUESTION NO: 905 Which of the following power management modes stores all data from memory to the hard drive and completely powers down? A. Hibernate Answer: D "Pass Any Exam. Format the hard drive. CDFS D. Update the device drivers. C. Partition the hard drive." . FAT32 C. A switch broadcasts all data packets that are sent on the network.CompTIA 220-701: Practice Exam D. Suspend D. NTFS B. Standby C. D.www.com Ac tua lTe sts . B. Any Time. Answer: C QUESTION NO: 903 Before performing a clean install of Windows XP professional. which of the following is the BEST task to perform? A. and a router transmits data directly to the device. FAT16 Answer: A QUESTION NO: 904 Before upgrading an operating system on a PC. Backup the hard drive. which of the following file system formats would be the BEST choice for security purposes? A.actualtests.

but that could be easily hacked. Encryption type D. Any Time. Disk Management D. Component services Answer: A QUESTION NO: 907 The SSID on a wireless network is which of the following? A. WPA D. but WPA2 was the most secure standard. QUESTION NO: 909 Which of the following security devices uses biometric technology? "Pass Any Exam. WPA2 Answer: D Explanation: WPA2 is the more secure 802.11i network standard that ensures the most secure wireless encryption.actualtests. SAFER+ is used to encrypt Bluetooth communications. WPA was an upgrade. Wireless channel used Answer: A QUESTION NO: 908 Which of the following is the STRONGEST wireless encryption type? A." .com 275 Ac tua lTe sts . WEP2 C.www. System Information C. WEP was the original encryption standard developed for WiFi networks.co m . Broadcast name B. WEP B. Security key used C. Device Manager B.CompTIA 220-701: Practice Exam QUESTION NO: 906 Which of the following tools can be used to update a driver? A.

A program that is used to track user information for commercial reasons. A malicious program that spreads itself in a system without the need of a host. B. Which of the following has MOST likely been performed? A. B. Ctrl + Alt + L D." .actualtests. Malicious code that can propagate itself to different host files. Port 25 has been opened.com Ac A. Answer: A QUESTION NO: 911 Answer: D QUESTION NO: 912 An exception is made for port 25. QUESTION NO: 910 Which of the following BEST describes a virus? A. Drive lock D.CompTIA 220-701: Practice Exam A. "Pass Any Exam. Port 25 is no longer being used. Windows Key + L tua Which of the following key commands will lock a workstation? lTe sts . Windows Key + D C. Fingerprint scanner C. A program that appears to be harmless but has a malicious agenda. C. D.co m 276 .www. Smart card Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. Any Time. Ctrl + Alt + Esc B. IR scanner B.

The hard drive has been reformatted. The hard drive is set to pre-format conditions. SATA B. BIOS security D. D. Which of following drive types did the technician install? A. C. Port 25 is setup for port forwarding. PATA D.com 277 Ac tua lTe sts . Answer: A QUESTION NO: 913 Which of the following authentication technologies is the MOST effective? A. Port 25 is running at full duplex. m Answer: B . Answer: B QUESTION NO: 915 A technician is installing a hard drive that does not contain any movable parts inside. Data has been restored. Solid state Answer: D "Pass Any Exam. B.actualtests. Smart card QUESTION NO: 914 The term data wiping refers to which of the following? A.co Explanation: You should use Biometric technology that uses fingerprint scans or retinal scans to authenticate a person because it relies on a physical characteristic of the user to verify his/her identity." . Biometrics C. Data has been backed up. Username and password B.www.CompTIA 220-701: Practice Exam C. IDE C. Any Time. D.

Blu-Ray disk Answer: C Explanation: The data storage capacity of a single layered standard DVD is 4. Biometric devices Answer: B QUESTION NO: 919 Which of the following cable media types passes sound and video through one cable? "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 916 Which of the following devices writes data by burning an image to the media? A.7GB? A. Optical C. FDD D. Laser barcode reader C. Dual-layer DVD B. HDD Answer: B QUESTION NO: 917 Which of the following media types has a capacity of 4. Single-layer DVD D. CCD barcode reader B.7GB of data.com Ac tua lTe sts .www. QUESTION NO: 918 Which of the following devices reads fonts by the reflection of white spaces between black bars? A. Solid state B.co m 278 . Any Time. Floppy disk C. IR keyboard D.actualtests." .

Start Menu C. Task Bar D. Any Time. DVI Answer: A Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 920 Which of the following settings helps remove discoloration in a CRT monitor due to magnetism? A. My Computer D.CompTIA 220-701: Practice Exam A. Event Viewer "Pass Any Exam. Auto Alignment B." . Control Panel C. VGA D.www. My Network Places B. Task Manager B. Degauss D.com Ac A. S-Video C.actualtests.co m 279 . Task Bar tua Which of the following places would a technician look to view the local drives? lTe sts . HDMI B. Refresh Rate Answer: C QUESTION NO: 921 Answer: C QUESTION NO: 922 Which of the following places would a technician go to view running system processes? A. Resolution C.

Smart key Answer: A Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. Fingerprint scan B. Password C. DSL D. Satellite C.co Which of the following network connections uses an analog signal? m 280 . Dial-up C. Wireless B. Cable Answer: D QUESTION NO: 924 Answer: B QUESTION NO: 925 A. Cable D. Any Time. Satellite .com Ac Biometric authentication is a security feature preventing access to a device. Verbal recognition D.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 923 Which of the following connection types will commonly be transmitted over RG-6 media? A.actualtests. Which of the following is an example of this feature? tua lTe sts A. Dial-up B.www. "Pass Any Exam." .

7 meters (23 feet) C. USB 1. Any Time. 15 meters (49 feet) Answer: A QUESTION NO: 929 Cardbus interfaces are mainly found on which of the following? A.0 B. Notebooks C. PDAs "Pass Any Exam. 800Mbps D. 1280Mbps Answer: B QUESTION NO: 928 Which of the following is the maximum recommended cable length for connecting USB devices? A. Cell phones B.www. 480Mbps C. 10 meters (33 feet) D. USB 2. 5 meters (16 feet) B.CompTIA 220-701: Practice Exam QUESTION NO: 926 Which of the following interfaces allows for the FASTEST speed? A. IEEE 1394a D." .actualtests.com Ac tua lTe sts .1 C. Desktop PCs D. IEEE 1394b Answer: D QUESTION NO: 927 Which of the following speeds is the maximum transmission rate of the USB 2. 400Mbps B.0 interface? A.co m 281 .

15 C." . 127 Answer: C QUESTION NO: 931 Answer: B QUESTION NO: 932 A.co Which of the following is the maximum transfer speed that can be achieved on SATA interface? m 282 .actualtests. 150Mbps B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 930 Which of the following is the number of devices that can be daisy-chained to an IEEE 1394 port? A. 400Mbps D.www. Any Time. Right click on My Computer > Properties > Network Identification Tab C.com Ac Which of the following is the FASTEST way for a technician to find out a users computer name in a Windows 2000 environment? tua lTe sts A. Control Panel > System Applet > Properties > Computer Name Tab Answer: B QUESTION NO: 933 Which of the following devices has an extremely dangerous electrical charge when exposed? "Pass Any Exam. Right click on My Computer > Properties > Computer Name Tab B. 800Mbps . 63 D. 300Mbps C. 7 B. Control Panel > System Applet > Properties > Advanced Tab D.

Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the Delete key and click OK Answer: B QUESTION NO: 935 Answer: A QUESTION NO: 936 Which of the following 32-bit processors has 64-bit capability? A. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the control key once to initialize the operation > Hit the Delete key and click OK B. USB mouse D.co m ." . WindowsVista Business B. Laptop LCD screen B. Start > Settings > Printers and Faxes > Open the printer queue box > Highlight the print job(s) in question > Hit the Delete key and click OK C.actualtests. Intel Core 2 Duo "Pass Any Exam. Start > Settings > Printers and Faxes > Highlight the printer in question via a single click > Hit the Delete key and click OK D.com 283 Ac A. Intel Pentium 4 Extreme Edition D.www. Intel Itanium C. Intel Pentium M B. which of the following is the proper way to delete a print job in queue? A. Windows Server 2003 C. Windows 2000 Professional D. Optical DVD. CRT monitor C.RW drive Answer: B QUESTION NO: 934 In Windows XP.CompTIA 220-701: Practice Exam A. Any Time. Windows XP Professional tua UAC is a security feature found in which of the following operating systems? lTe sts .

numbers appear on the screen. Which of the following is the MOST likely cause of this situation? A. Which of the following is the BEST reason why this fix worked? A. Older ATX power supplies have a separate P4 connector. the technician observes the motherboards main power connector has less pins than the new power supply cable. 4-pin male to male D. The NumLock option is enabled. The ToggleKeys option is enabled. Older ATX power supplies are no longer available. The FilterKeys option is enabled.www. After clearing it with the manufacturer. 6-pin male to 4-pin female B. 9-pin male to male C. B. B.actualtests.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 937 A technician is installing an external hard drive and controller card that both use the IEEE 1394b standard. C. Which of the following is the correct cable to use? A. Any Time." . 6-pin male to male Answer: B QUESTION NO: 938 A laptop user states that lately that when certain letter keys are pressed. D. Answer: B "Pass Any Exam. The StickyKeys option is enabled. Newer ATX power supplies do not use pins 21 through 24. Newer ATX power supplies are 20/24 pin compatible. C.com Ac QUESTION NO: 939 tua lTe sts .co m 284 . D. the cable is plugged in and the PC is up and running. Answer: B While replacing an ATX power supply in an older model desktop PC.

Fiber B. RDRAM "Pass Any Exam. Between the CPU and RAM B. Satellite Answer: A QUESTION NO: 941 Which of the following displays a list of print jobs waiting to process through a printer? A. SDRAM B. DDR2 C.com Ac tua lTe sts . Any Time.www. On the front side bus D. Printer settings D. On thesouthbridge chip C." . On the CPU Answer: D QUESTION NO: 943 Which of the following memory types must be used in pairs? A.CompTIA 220-701: Practice Exam QUESTION NO: 940 Which of the following network media types uses pulses of light to transmit data? A. Print test page B. Cable C. Printer properties Answer: B QUESTION NO: 942 Where is the L2 cache located? A. DSL D.co m 285 . SODIMM D.actualtests. Print queue C.

" . RJ-11 Answer: B QUESTION NO: 945 Answer: A QUESTION NO: 946 A. Non-plenum C. Plenum B.11g D. 802. BNC B. by default. has the GREATEST throughput and amount of coverage? tua lTe sts A. ST C.co Which of the following cable types releases the LEAST amount of toxic fumes in a fire? m 286 . 802. STP D.11b Answer: B QUESTION NO: 947 Which of the following is used to rate desktop power supplies? "Pass Any Exam.www.11n C.actualtests.com Ac Which of the following wireless types.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 944 Which of the following connector types is used on fiber cables? A. UTP . 802. 801. Any Time.11a B. RJ-45 D.

Maximum resistance C. Mantrap tua lTe A caller tells a technician that they need their username and password so they can remote into their workstation to complete some work that was left undone.actualtests. Which of the following threats has been attempted? sts . Trojan attack C. Attach an external keyboard. Update the keyboard drivers. Maximum input voltage B. Re-install the OS. Press ctrl + alt + delete on the keyboard. Denial of Service (DoS) attack D. Which of the following is the NEXT step in the troubleshooting process? A. B. C.co m . Social engineering B.www. D.CompTIA 220-701: Practice Exam A. Any Time." .com 287 Ac A. Answer: C QUESTION NO: 949 Answer: A QUESTION NO: 950 New policies have just been developed by a companys IT Department. The department develops a Standard Operating Procedure to be signed by all employees and displayed on the policy board. Maximum output consumption Answer: C QUESTION NO: 948 A customer reports that their laptop keyboard does not work. The technician explains this is against company policy. Maximum output wattage D. The employees signing this memo and carrying out these new procedures is an example of which of the following? A. Compliance in the workplace "Pass Any Exam. Dealing appropriately with confidential materials B.

CompTIA 220-701: Practice Exam C. Which of the following should be used? sts QUESTION NO: 952 . analysis and reporting technology (S. It is company policy that all documents be labeled even if they are not sensitive. 100 meters (328 feet) C.actualtests. 30 meters (100 feet) D.co m . Which of the following security elements governs data sensitivity? A. Unclassified B.R. 150 meters (492 feet) "Pass Any Exam. Despite the stricter performance specifications. Device Manager lTe A technician is troubleshooting and wants to limit the amount of programs on startup. Configuration Utility D. A. Cat 5e cable does not enable longer cable distances for Ethernet networks: cables are still limited to a maximum of ______in length.A. Cultural Sensitivity D. Self monitoring. and ATM.M." . Professionalism in the workplace D. Task scheduler C.www. token ring. Exceptions C. 328 meters (1076 feet) B. Any Time.T) Answer: B QUESTION NO: 951 A technician is processing sensitive documents when they come across documents in a file cabinet that are unmarked. Event Viewer B. Classification Answer: D Answer: C QUESTION NO: 953 Category 5e specification structured cabling is generally used to carry many other signals such as basic voice services.com 288 Ac tua A.

fixed resolution of an LCD is called the native resolution." . Alkaline D.actualtests. Li-Ion Answer: D Explanation: Lithium-ion batteries (Li-ion batteries) are the rechargeable batteries in that use lithium ions in them. Native resolution B. . Contrast ratio C.www. Any Time.com 289 Ac tua lTe sts .co m Explanation: The single. QUESTION NO: 956 It is possible to see status light indicators on the interfaces of NIC and Modem "Pass Any Exam. Base frequency Answer: A QUESTION NO: 955 Which of the following battery chemistries has the longest life when used with portable computing devices? A. This chemistry has a high energy density and is lightweight. Due to this the battery overcharges and elevates temperature that causes permanent capacity loss. Because of all these features Li-Ion is the preferred battery chemistry for portable computing devices. The nickel-based batteries are not a best choice for a portable device because the charger applies a full charge each time the portable device is connected to fixed power. NiCd B. A. Besides they only receive charge if the voltage is low.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 954 The _________is the measurement of the number of pixels an LCD monitor can display without the image appearing distorted. NiMH C. Pixelation D.

CompTIA 220-701: Practice Exam A. In addition. The motherboard must support ACPI D.actualtests. Portability B. Desktop replacement D. and the operating system. Any Time. Higher-quality construction Which of the following is not a requirement for ACPI to function? A. ACPI must be supported by the computer motherboard. A high configuration desktop computer can be purchased in the same price that you would spend to purchase a low configuration laptop. The BIOS must support ACPI B. False Answer: A QUESTION NO: 957 Which of the following is not a benefit of laptop design? A.www. Increased performance C." . Advanced Configuration and Power Interface (ACPI) is an industry specification for the efficient handling of power consumption computers. basic input/output system (BIOS). QUESTION NO: 959 "Pass Any Exam. YOU must be running Windows 95 or later C. the motherboard and processor must support the standard. Answer: B Explanation: You need Windows 98 or later to use ACPI.co m Answer: B 290 . You always need to compromise in configuration when you purchase a laptop in your decided budget.com Ac tua lTe QUESTION NO: 958 sts Explanation: Laptops cannot offer increased performance. The processor must support ACPI. True B. .

ESD C. EMI Answer: A "Pass Any Exam. due to either electromagnetic conduction or electromagnetic radiation emitted from an external source? A. RFI B. QUESTION NO: 960 Which laptop input device was released with the IBM ThinkPad series of laptops? A. Point stick D. The SIMM is the predecessor to the DIMM. 72-pin SIMM C. The SDR SDRAM uses DIMMs with 168 pins. 168-pin DIMM B.5v.co m 291 .actualtests. Touchpad B. such as wireless communications. Any Time. QUESTION NO: 961 Which of the following is a disturbance that affects an electrical circuit. 184-pin DIMM D.www. CRT D. Trackball Answer: C Explanation: The laptop input device released with the IBM ThinkPad series of laptops is TrackPoint point stick. The DDR SDRAM chips used are of the TSOP package and are available in two frequencies. Mouse C. 200 MHz and 266 MHz with operational voltage 2.com Ac tua lTe sts . RIMM Answer: C Explanation: DDR SDRAM is manufactured on a 184-pin DIMM and is the newest of the memory types under development." .CompTIA 220-701: Practice Exam Which packaging is used for DDR SDRAM memory? A.

D. QUESTION NO: 964 Which type of attack denies authorized user's access to network resources? A. DOS B. Start Windows using only basic files and drivers.) A.com 292 Ac tua lTe sts A.actualtests. Windows loads only basic files and drivers so that you can find out the configuration errors easily. The manual that came with the card D.CompTIA 220-701: Practice Exam QUESTION NO: 962 You are having problems with the video card in one of your computers. . The server log Answer: B. thus forming an image on the drum? "Pass Any Exam.co m What does Safe Mode allow you to do? . Skip loading the Registry. Run Windows without processing AUTO EXEC. Another computer with the same video card B. Social engineering Answer: A QUESTION NO: 965 Which step in the EP print process uses a laser to discharge selected areas of the photosensitive drum.SYS B. Boot the system without scanning drives. The video card manufacturer's website C. Where could you check for troubleshooting information? (Choose all that apply.C QUESTION NO: 963 Answer: C Explanation: When you boot Windows in Safe Mode. Any Time." . Worm C. Logic bomb D.BAT and CON FIG. C.www.

www. it can be easier to use a password generator based on that set of rules than to manually create passwords. B. Writing B.com Ac tua A password generator can be part of a password manager. What can we benefit from a password generator? lTe sts . Generators create new passwords every time a user signs in to prevent social engineering. D. Brokenfuser Answer: B QUESTION NO: 967 A. thus forming an image on the drum. Developing D. Transferring C. Cleaning Answer: A Explanation: The writing step in the EP print process uses laser diodes to discharge an invisible electric image to the selected areas of the photosensitive drum.actualtests. Automated System Recovery (ASR) B. Generators eliminate a user's tendency to create passwords that can be a security liability. Generators extend the requirement to periodically change passwords.CompTIA 220-701: Practice Exam A. Answer: D QUESTION NO: 968 What do you use in Windows XP to create a recovery disk? A. QUESTION NO: 966 Which of the following could be the cause of paper jams on a laser printer? A. Generators eliminate the requirement to establish log-in attempt limitations. Any Time. When a password policy enforces complex rules. Defective toner cartridge B.co m 293 .EXE "Pass Any Exam. Dirty drum D. Worn pickup rollers C." . RDISK. C.

QUESTION NO: 971 What model is used to provide a common way to describe network protocols? A. of power supplies and AC adapters? A. respectively. AC out B.actualtests. DC out voltage pairings accurately represents the input and output respectively in Power supplies and AC adapters. Emergency Recovery System (ERS) Answer: A Explanation: To create a recovery disk in Windows XP. Any Time.CompTIA 220-701: Practice Exam C. AC out Answer: C Explanation: The AC in. DC out C. ISO C. Enhanced Startup Disk (ESD) D. DC out D. AC in. DC in. DC in. CSMA/CD "Pass Any Exam. DVD media." . True B. A. you need to use Automated System Recovery (ASR). False Answer: A QUESTION NO: 970 Of the following voltage pairings. which one accurately represents the input and output. and CD media.www. OSI B. AC in.com 294 Ac tua lTe sts .co m . CSMA/CA D. QUESTION NO: 969 Blu-Ray drives can read Blu-Ray media. They use standard wall outlets for an input of AC voltage and they convert the AC voltage to the DC voltages required by the devices that use DC Voltage.

co m . Complete B.11b and 802.com 295 Ac A.11d is not a commonly implemented standard.11d D.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 972 What type of backup will back up all selected files and then clear the archive bit? A. The normal backup clears the archive bit after backing up to let the system know that the file was backed up.11g.11a B. 802. 802. 802. 802. Incremental D.4GHz radio frequency and are directly compatible with each other? (Choose all that apply. Any Time.) lTe sts . it only backs up files the files that have changed since the last backup. QUESTION NO: 973 Answer: B. you need to select the normal backup type.actualtests.4GHz radio frequency range and are directly compatible with each other are 802.11g tua Which of the following wireless IEEE standards operate on the 2.www. QUESTION NO: 974 The program that performs an upgrade from Windows NT to Windows XP is called "Pass Any Exam.D Explanation: The wireless IEEE standards for your laptop that can operate in the 2. Copy Answer: B Explanation: To back up all the selected files and then clear the archive bit. Copy backs up all files but does not clear the archive bit. 802." . There is no such option as Complete backup. Normal C.11a operates in the 5GHz range and 802. Although Incremental backup clears the archive bit.11b C.

" . .actualtests. Mantraps C.88MB. 1. 720KB C. Security zones D.BAT B. 360KB B. QUESTION NO: 977 "Pass Any Exam. WINNT32.EXE C. 2. WINNT. INSTALL.www.88MB Answer: C QUESTION NO: 976 Which component of physical security addresses outer-level access control? A.com Ac tua lTe sts Explanation: High-density 3½? floppy diskettes have a formatted capacity of 1. Strong passwords Answer: A Explanation: The Perimeter security is the physical security zone that addresses the outer-level access control of a facility.EXE D.co m 296 . Perimeter security B.EXE Answer: D QUESTION NO: 975 High-density three and a half floppy diskettes have a formatted capacity of: A. SETUP. The Double-density 5¼? floppies and double-density floppies on the other hand can be formatted to a capacity of 360KB and 720KB respectively. It is the first layer of access control that is intended to delay or deter entrance into a facility.44MB D. The extended-density 3½? floppy diskettes can be formatted to 2.CompTIA 220-701: Practice Exam A. Any Time.44MB.

A. Any Time. BUS C.BAT issues D. and then remove it from laptop." . Star B. ATT RIB D.Only attributes on the file before you replace the file? A. ERASE C. which command do you use to remove the Hidden. DELETE Answer: C QUESTION NO: 978 The most appropriate way to remove a USB device on a laptop computer is to stop the device first. Swap file issues OE.com 297 Ac tua lTe sts .CompTIA 220-701: Practice Exam In order to delete and/or replace system files. and ReaD. System files not found B.actualtests. True B. AUTO EXEC. System.Boot file issues Answer: C "Pass Any Exam. UNDELETE B.www. Configuration file issues C. Mesh Answer: A QUESTION NO: 980 All of the following are Windows file-related problems except_________ A. Ring D. False Answer: A QUESTION NO: 979 Which of the following topologies allows for network expansion with the least amount of disruption for the current network users? A.co m .

co The net use F: \\ComputerName\ShareName /persistent:YES command will automatically reconnect a network drive as F: after a restart on a Windows XP system.com Ac A.www. The server indicates that it has exceeded its session limit. Read Only C. B. System "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 981 A server on your network will no longer accept connections using the TCP protocol. Any Time. True B. Which type of attack is probably occurring? A. m 298 .actualtests." . Hidden. TCPACKattack B. TCP/IP hijacking Answer: A QUESTION NO: 982 The edit command line tool is able to open a text based word processor Answer: A QUESTION NO: 984 Which of the following file attributes are available to files on a FAT32 partition? A. True B. Archive D. False tua QUESTION NO: 983 lTe Answer: A sts A. Virus attack D. Smurf attack C. False .

QUESTION NO: 985 You are administering a system that has been locked down for security reasons. Dial-up Answer: C QUESTION NO: 987 USB. Cable B. HTTPS Answer: C. Archive. The attributes such as Encryption and Compression are not supported by FAT 32. and System attributes on the files. which one provides digital data transmission over the wires of a local telephone network and uses protocols such as PPPoE? tua lTe sts . Compression Answer: A. Satellite C.www. DSL D. Any Time.D QUESTION NO: 986 A. Read Only. True "Pass Any Exam. Telnet B.co m 299 .) A. FTP C. They are supported by NTFS files system. port 443 and port 80 have been disabled." .D Explanation: On a FAT 32 partition in Windows XP you can set Hidden.B. You notice that among all of the other ports. What services are associated with these ports? (Choose two.CompTIA 220-701: Practice Exam E.actualtests. Refer to the following Internet connectivity methods. HTTP D.C.com Ac The Point-to-Point Protocol over Ethernet (PPPoE) is a network protocol for encapsulating Pointto-Point Protocol (PPP) frames inside Ethernet frames. eSATA and Express Card/54 are examples of hot pluggable devices A.

CompTIA 220-701: Practice Exam B.co Answer: D m 300 . floppy drives have a 5. User Accounts C. LDAP Answer: C "Pass Any Exam. Any Time. Although some drives might not clearly key the receptacle for the Berg power connector. Like DVD. False Answer: A QUESTION NO: 988 Which of the following statements regarding floppy drive installation is true? A. CCFL C. LED Answer: B QUESTION NO: 990 Which of the following password. the floppy drive requires no external access. D. POST B.com Ac tua lTe sts QUESTION NO: 989 ." . Hide answers/explanations Atypical backlight technology is A.www. BIOS D. once setup.ROM drives. Because it is antiquated technology. CRT B. Like a hard drive.actualtests. you must insert the connector correctly or the drive can be damaged. floppy disk drives can no longer be purchased new. is necessary to be entered before booting into the operating system? A. LCD D.25-inch form factor and must be installed in the larger drive bays C. B.

which statement concerning CPU and RAM configuration is most true? A. one of the characteristic of Windows operating system lets a user change which devices his computer uses when he moves it from location to location. YOU must use an external CPU/RAM programming station topreconfigure these components for your specific motherboard. "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 991 Which of the following contains a bootable computer operating system and is unique in that they have the ability to run a complete. For example. The motherboard is preset from the factory to work with only one CPU and only one type of RAM module. Floppy D. Hardware profile C. Any Time. The CPU and RAM modules have DIP switches on them that must be set the same as the DIP switch on the motherboard.co m 301 . Internal hard drive Answer: A QUESTION NO: 992 As portable computers are used in a variety of locations. if it is used in a hotel or on an airplane. Wireless Zero Configuration Answer: B QUESTION NO: 993 For modern motherboards.www. the portable computer will automatically connect to a wireless network." . B. D.actualtests. Which of the following feature enables that? A. C. Modern motherboards have intelligent BIOS routines that automatically recognize and configure themselves for the CPU and RAM. Roaming profile B. Live CD B. however.com Ac tua lTe sts . a portable computer with a docking station is generally connected to a local wired network. Driver signing D. Network C. modern operating system on a computer lacking mutable secondary storage? A.

co Which of the following allows for creating a private scope of computer communications or providing a secure extension of a private network into an insecure network? m . malicious software that monitors Internet surfing habits C. During your working hours. malicious software that is self-replicating and self-propagating B.actualtests. a customer calls you and is wondering what requires special attention if he wants to ship a laptop. Remove DVD. Remove Backlight D.www. As an experienced technician. FTP B.com 302 Ac tua lTe A." . Remove LCD C. malicious software attached to another piece of software Answer: A QUESTION NO: 995 Answer: B QUESTION NO: 996 You are an IT professional in an international company. malicious software that changes the user's home page D. HTTP sts .ROM drive Answer: A QUESTION NO: 997 "Pass Any Exam. what is your recommendation so as to avoid the potential damage during transit? A. VPN C. Any Time. WAN D.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 994 Warm is a type of: A. Remove PC card adapters B.

A VPN is a testing protocol to verify the strength of a security infrastructure using mock intrusion attacks. which one about the Virtual Private Network (VPN) is the most appropriate? sts QUESTION NO: 999 . Default gateway D. D. C.www.com Ac tua lTe Refer to the following descriptions. Subnet mask C. A VPN is a networking protocol used for the propagation of virus data to ensure anti-virus is up to date. Any Time. True B.actualtests. C:\System\Windows32 C. C:\System32\Win B. False Answer: A QUESTION NO: 998 Which elements are required to communicate on a TCP/IP network? (Choose all that apply.CompTIA 220-701: Practice Exam Aero is a feature of the Windows Vista Ultimate operating system A. B.co m 303 . A VPN is a private network between two computers using wireless cards without using a wireless access point between them.) A. Hide answers/explanations Answer: C QUESTION NO: 1000 Which of the following locations is common for system files? A. C:\Win\System32 "Pass Any Exam." . A VPN is a secured line of communication between two points through a public network. DNS server Answer: A.B A. IP address B.

" .actualtests. SPGA "Pass Any Exam.co QUESTION NO: 1002 m 304 . Backdrop Answer: A Answer: B Explanation: When a program in Windows illegally accesses the memory of another program then a general protection fault (GPF) error occurs in Windows. Inverter C.www. Socket479 B. C:\Windows\System32 Answer: D QUESTION NO: 1001 Which LCD component is responsible for providing brightness? A. Illegal operation D.CompTIA 220-701: Practice Exam D. Any Time. LPGA D. ZIF C.com Ac tua lTe A. Windows protection error B. QUESTION NO: 1003 Which of the following is a socket technology that is designed to ease insertion of modern CPUs? A. System lock-up sts When a Windows-based application attempts to access memory another program is using. what is the error that will be generated? . Screen D. Backlight B. General protection fault C. This error usually happens due to the sloppy programming and can be resolved by clearing the memory with a reboot. It also occurs when a program tries to access a memory address which does not exist.

Right-clicking the mouse and dragging the Taskbar to make it bigger B. No other given options can store roughly more than 17GB of data. Drive interface B. Double-sided." . Host adapter Answer: A "Pass Any Exam. Single-sided. and then clicking and dragging D. double-layer DVD+R B. single-layerBlu-ray disc C. Left-clicking the mouse and double-clicking the Taskbar C. Hard disk D. pausing until the pointer turns into a double-headed arrow.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 1004 Which optical disc format supports a data capacity of 25GB? A. Moving the mouse pointer to the top of the Taskbar. QUESTION NO: 1005 The Taskbar can be increased in size by Answer: C QUESTION NO: 1006 Which of the following is not one of the three major components of a hard disk drive system? A.R D. Highlighting the Taskbar and double-clicking in the center tua lTe sts .com Ac A.co m 305 . single-layer DVD. The dual layer capacity of Blu -ray disk is 50 GB.www. Double-sided. single-layer DVD+R Answer: B Explanation: Blu -ray disc (also known as Blu -ray or BD) is an optical disc storage medium designed to supersede the standard DVD format. Double-sided. Its main uses are storing high-definition video Blu -ray discs can store 25GB of data single-sided and single-layer. Controller C. Any Time.actualtests.

Which port will you need to block to prevent Telnet from being used? A." . QUESTION NO: 1007 To increase security. Biometrics "Pass Any Exam. you explain. What is usually a cause of this? A.com 306 Ac tua lTe sts . IDS system C. Spilled liquid B. 21 B. you notice a discolored area. you decide to use your firewall to block the Telnet protocol.actualtests. Power surge D. Underclocking Answer: C QUESTION NO: 1009 As part of your training program. Any Time. Some attacks. You explain to them that not every attack depends on implementing advanced technological methods. It is a common component of the controller and host adapter and therefore it is not one of the major components of a hard disk drive system. Perimeter security D. 23 D.www. controller. 24 Answer: C QUESTION NO: 1008 While inspecting a motherboard. The drive interface is the computer bus that connects the hard disk drive to the processor and memory. and a host adapter. Improper manufacture C. take advantage of human shortcoming to gain access that should otherwise be denied.co m . A HDD magnetically stores data on discs that are known as platters. What term do you use to describe attacks of this type? A. Social engineering B. you're trying to educate users on the importance of security. 22 C.CompTIA 220-701: Practice Exam Explanation: The three major components of a hard disk drive system are hard disk.

link and Lynx. QUESTION NO: 1010 The IEEE 1394 interface is a serial bus interface standard for high-speed communications and isochronous real-time data transfer.www. /? B. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time. lTe sts . A. It was used with trademarked name FireWire.CompTIA 220-701: Practice Exam Answer: A Explanation: This is called the Social engineering attack where the attackers use the inherent trust in the human species to gain access to their work environment. This is because it is not only high speed but also supports isochronous data. which can connect up to __peripherals in a daisy-chained topology. /more Answer: A QUESTION NO: 1012 "Pass Any Exam. /and D. 127 C. 7 Answer: C Which of the following options can be used with a command at a command prompt to see what options are available with it? A. which means delivering data at a guaranteed rate. 15 B. /help C. 63 D.com Ac QUESTION NO: 1011 tua Explanation: IEEE 1394 standard was first developed by Apple. Other companies make use of other named such as i.co m 307 . to describe their 1394 products." . such as video devices.actualtests. Any Time.

CompTIA 220-701: Practice Exam Which tool can be used to test connectivity and see the path taken to reach another host? A.actualtests. sts . B. Run search.www. Ipconfig C. D. how can you start a search for files and folders? A. Left-click a directory and choose Find. Ping B. Daisy wheel D. tua lTe Explanation: A bubble-jet printer is any printer that fires extremely small droplets of ink onto paper to create an image in the form of letters or graphics. Answer: D "Pass Any Exam.exe at the command prompt. A Paper tray is a storing tray holding a stack of sheets of paper for feeding into a printer includes opposite paper guides one of which is adjustable relative to the other for varying the spacing between the paper guides. Click Start-> Search. C. Nslookup Answer: C QUESTION NO: 1013 Which device in a bubble-jet printer contains the printhead? A.com Ac A daisy print wheel is a device around which is a set of print characters that make a typing impression on paper. Click Start-> All Programs-> Search. Any Time. This ink is fired through Ink Cartridge.co m 308 . Toner cartridge are used in Laser toner cartridges contain dry ink (toner). Laser toners are much larger and more expensive than inkjet ink and more difficult to recycle. Ink cartridge B. Toner cartridge C." . Paper tray Answer: A QUESTION NO: 1014 In Windows XP. Tracert D.

D. What class is this address? . Attend yearly OSHA safe work environment seminars. B. Provide properly maintained tools and equipment. C. Any Time.actualtests.www.18. Carry monitors with the glass face away from your body. B. AT system connector B.C. D. Lift by bending over at the waist. Answer: B.226.) A.D QUESTION NO: 1018 What is the name of the power connector that is larger than the connector used for floppy diskette drives and that is commonly used with PATA drives? A.CompTIA 220-701: Practice Exam QUESTION NO: 1015 Which of the following are OSHA requirements for a safe work environment that must be followed by employers? (Choose all that apply.co m You have a computer with the IP address 171. which of the following are good procedures to follow? (Choose all that apply. Ensure that there are no safety hazards in your path. Class B C.D QUESTION NO: 1016 Answer: B QUESTION NO: 1017 When moving computer equipment." . Answer: C. This is not a valid IP address . Display an OSHA poster in a prominent location. Keep records of accident reports.com 309 Ac tua lTe sts A. C.1. Use a cart for heavy objects. Class C D.) A. Class A B. Berg "Pass Any Exam.

What two things are the most likely causes of this problem? (Choose two.D QUESTION NO: 1022 "Pass Any Exam.) A. Any Time. S2 C. ." . the use of a docking station quickly enables a laptop computer to become a substitute for a desktop computer.CompTIA 220-701: Practice Exam C. S4 QUESTION NO: 1020 A. without sacrificing the mobile computing functionality of the machine. as well as additional ports.com Ac tua lTe sts The docking station adds expansion capabilities. S1 B. An overheating printer C. Molex D.www.actualtests. A broken cleaning blade Answer: C. ATX system connector Answer: C QUESTION NO: 1019 Which of the following sleep modes is also known as Standby? A. For example. you see residue from previous images on the output. S3 D. A faulty transfer corona wire B. to a laptop. True B. False Answer: A QUESTION NO: 1021 When you print documents on your laser printer. A bad erasure lamp D.co m Answer: C 310 .

The 4 pin Berg connectors provide power "Pass Any Exam.actualtests. B. Optical drives Answer: C QUESTION NO: 1023 A customer has purchased a laptop computer for half a year.co m . Answer: A QUESTION NO: 1024 Which of the following statements about power supplies is true? A. Memory cards C. Inform the customer that others are waiting.com 311 Ac tua lTe sts .CompTIA 220-701: Practice Exam Which technology is based on flash memory and is intended to eventually replace conventional hard disk drives that have moving discs and other mechanisms? A. B." . Thumb drives B. Therefore they use Molex connectors. Ask the customer when they would like to have the work completed.state drives D. he takes the computer to the Repair Center and as a technician. SoliD. Before leaving the Repair Center. So. Any Time.www. but he has no idea what the problem is. Give the customer an estimated time for repair based on the technicians assessment. the customer is anxious to know when he might come back to pick up his computer. C. What is the best answer to that? A. you are responsible for fixing the problem. Answer: D Explanation: PATA (Parallel ATA) Hard drives are one of the earliest drive types and they do not have SATA power sockets. D. You must make sure the voltage selector switch on the back of the power supply is switched to the lower setting if the computer is going to be used inEurope. there is something wrong with it. Power supplies supply power to ATX-based motherboards with connectors known commonly as P8 and P9. Recently. while Berg connectors are used with floppy drives. The technician will get back to them as soon as possible. SATA hard drives most often use the same type of power connector as PATA hard drives. Molex connectors are used with PATA hard drives. Ask the customer to check daily to see when it is completed. C. D.

The P8 and P9 connectors are used by AT-based motherboards. 30.www. 300. Both SATA Power connector and Molex connector cannot be used on the same drive.co m . It also allows you to write notes directly on the screen with a special pen called stylus.CompTIA 220-701: Practice Exam supply to floppy drives.000volts Answer: B QUESTION NO: 1026 Which kind of laptop was designed to look and function like a paper notebook? A. Notebook Answer: B Explanation: The Tablet PC resembles a paper notebook the most in its design and function. "Pass Any Exam. Any Time.000volts D." .actualtests. SATA hard drives and PATA hard drives do not use the same type of power connector. lTe sts . 300volts B. Luggable B. Tablet C. It has a fliparound screen and can be held like a large notebook. If the computer is going to be used in Europe the voltage selector switch on the back of the power supply should never be switched to the lower setting rather it must be set at the higher setting. Netbook D.000volts C.com 312 Ac tua Explanation: The humans need an electrostatic discharge of 3.000 volts to feel a shock. The charge below 3. QUESTION NO: 1025 What is the approximate minimum level of static charge for humans to feel a shock? A. The SATA hard drive uses 15 pin SATA Power connector and PATA hard drive uses Molex connector. ATX-based motherboards use 20 pin 24-pin single power connectors instead of P8 and P9 connectors. 3.000 volts is below human sensation.

False Answer: A "Pass Any Exam. eSATA and Express Card/54 are examples of hot pluggable devices A.actualtests.co m 313 . Any Time.com Ac tua lTe sts ." . True B.CompTIA 220-701: Practice Exam QUESTION NO: 1027 USB.www.

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