MayoRagan Healthcare Marketing and PR Social Media Summit 2011 Tweets | Digital & Social Media | Social Media

#MayoRagan

Healthcare Hashtag Twitter Transcript
From: To: Mon Mar 14 8:09:00 PDT 2011 Tue Mar 15 15:00:00 PDT 2011 Customize transcript dates and layout

Learn more about #MayoRagan at The Healthcare Hashtag Project Total #MayoRagan Tweets in Database: 2040

JRobinsonGroup

"Twitter is God's Gift to Communicators" says @markraganceo. #mayoragan
Mon Mar 14 8:09:27 PDT 2011

westr

"There's no such thing as a news cycle anymore. Everyone's on deadline all the time now. #mayoragan" -via @tahughes #pm101 #mcssm #hcsm
Mon Mar 14 8:09:39 PDT 2011

ronaldpetrovich

"Integration is key to successful social media," @markraganceo, connect linkedin, FB, twitter, blogs, YouTube, fourquare, #mayoragan
Mon Mar 14 8:09:44 PDT 2011

mkatmahoney

"Twitter is God's Gift to Communicators" says @markraganceo. #mayoragan
Mon Mar 14 8:09:46 PDT 2011

kathybarbour

Twitter is about conversation. It can't be just one-way. #mayoragan #mccsm
Mon Mar 14 8:09:57 PDT 2011

tahughes

This is @LeeAase, prepping for his presentation with @shelholtz at #mayoragan. http://twitpic.com/49g1lt
Mon Mar 14 8:11:02 PDT 2011

kathybarbour

When people say I don't care about what type of coffee you drank this morning, reply, no worries, you don't have to follow #mayoragan #mccsm
Mon Mar 14 8:11:12 PDT 2011

kathybarbour

It's good to interact and get to know the tweeple on the other end #mayoragan #mccsm
Mon Mar 14 8:11:51 PDT 2011

westr

"In order for organizations to succeed in social media they need to get comfortable with criticism #mayoragan #mccsm" v @randyschwarz #pm101
Mon Mar 14 8:12:31 PDT 2011

MrsARodriguez

@kathybarbour I like to know what coffee ppl drink. Maybe I'm missing out on a great drink! ;-) #mayoragan
Mon Mar 14 8:12:51 PDT 2011

kathybarbour

Exactly my point! RT @MrsARodriguez: @kathybarbour I like to know what coffee ppl drink. Maybe I'm missing out on a great drink! #mayoragan
Mon Mar 14 8:13:26 PDT 2011

kathybarbour

Do you read tweeple's bios? You should - gives you insight to engage in conversation #mayoragan #mccsm
Mon Mar 14 8:14:05 PDT 2011

kevindarst

Heading to #mayoragan (@ Denver International Airport (DEN) ! w/ 50 others) http://4sq.com/gvViHe
Mon Mar 14 8:14:16 PDT 2011

mkatmahoney

@charityestrella It's a great conference #mayoragan
Mon Mar 14 8:14:17 PDT 2011

ahynes1

@MrsARodriguez @kathybarbour I drink decaf. I also like to get to know more about people than just their work or politics #mayoragan
Mon Mar 14 8:14:51 PDT 2011

ahynes1

@kathybarbour I've read the bios of many of the people attending #mayoragan ahead of time in hopes of making better connections face to face
Mon Mar 14 8:16:35 PDT 2011

StaceyLSimon

The @MayoClinic uses Radian6 to monitor social media. #mayoragan
Mon Mar 14 8:17:21 PDT 2011

MrsARodriguez

@ahynes1 @kathybarbour I drink cafe con leche (live in Miami!l). Im also a newlywed, have a cat, love art. Now we're friends! ;-) #mayoragan
Mon Mar 14 8:17:40 PDT 2011

kathybarbour

SMART! RT @ahynes1: I've read the bios of many of the people attending #mayoragan ahead of time to make better connections face to face
Mon Mar 14 8:17:51 PDT 2011

MrsARodriguez

Me, too! RT @ahynes1: I've read the bios of many of the people attending #mayoragan ahead of time to make better connections face to face
Mon Mar 14 8:18:35 PDT 2011

MrsARodriguez

Note to my followers - Tweeting about #mayoragan today and tomorrow. Feel free to mute. Or join the convo!
Mon Mar 14 8:19:03 PDT 2011

randyschwarz

@tweetdeck is a great basic tool for monitoring tweets about your organization #mayoragan #MCCSM
Mon Mar 14 8:19:36 PDT 2011

westr

Geez, I get to meet the real person? Can't wait! RT @rawarrior The Next Three

Days: I'll be in Jacksonville for #mccsm #mayoragan #hcsm
Mon Mar 14 8:20:01 PDT 2011

tahughes

Tip from @MarkRaganCEO: Schedule your tweets using dynamictweets.com. #mayoragan
Mon Mar 14 8:20:17 PDT 2011

westr

"Want to see rapid change in your editorial content? Allow comments on your employee communication site. #mayoragan" -via @tahughes #pm101
Mon Mar 14 8:20:56 PDT 2011

JasonPratt

Just changed mine yesterday. "@KathyBarbour: Do you read tweeple's bios? You should - gives insight to engage in conversation." #mayoragan
Mon Mar 14 8:21:02 PDT 2011

RichmondDoc

Wish I could meet up with everyone at #mayoragan #mccsm this week. Look forward to eventually meeting folks in person!
Mon Mar 14 8:21:12 PDT 2011

MEHarty

Wishing I was at the #mayoragan sm summit in Jacksonville. Thx goodness for hashtags & friends who tweet & share.
Mon Mar 14 8:24:21 PDT 2011

caityrosey

Use Twello twitter search directory to find people in your industry and help build following #mayoragan
Mon Mar 14 8:25:34 PDT 2011

westr

NB! "Social media enables sharing without mediators. Bye bye gatekeepers! #mayoragan #mccsm." -via @kathybarbour #pm101 #hcsm
Mon Mar 14 8:25:43 PDT 2011

radian6

@StaceyLSimon Thanks for mentioning us! #MayoRagan
Mon Mar 14 8:26:15 PDT 2011

mlinson

Representing public hospitals as @mlinson at #mayoragan this wk with @BRIGETTESCOTT - should have lots of insights on #hcsm to share after!
Mon Mar 14 8:27:06 PDT 2011

NAPH1981

Representing public hospitals as @mlinson at #mayoragan this wk with @BRIGETTESCOTT - should have lots of insights on #hcsm to share after!
Mon Mar 14 8:27:08 PDT 2011

MrsARodriguez

Forgot to post the link! - Groupon, similar sites target medical services for deals http://t.co/XQUngIP #hcmktg #hcsm #mayoragan
Mon Mar 14 8:27:10 PDT 2011

kathybarbour

@LeeAase @JasonPratt question: Does your twitter bio come up in search functionality? #mayoragan
Mon Mar 14 8:27:38 PDT 2011

kathybarbour

@radian6 just got a shout out at #mayoragan as the monitoring tool @MayoClinic uses
Mon Mar 14 8:28:54 PDT 2011

westr

"Organizations that don't go mobile will be eaten by the competition #mayoragan #mccsm" -via @randyschwarz #pm101 #mhealth #hcsm
Mon Mar 14 8:29:42 PDT 2011

kathybarbour

Follow @badbanana for a bit of humor! #mayoragan
Mon Mar 14 8:30:15 PDT 2011

westr

"RT @randyschwarz: 89% of journalists say they use blogs for story research #mayoragan #mccsm" -via @kkimberl #pm101 #hcsm
Mon Mar 14 8:30:35 PDT 2011

ctsinclair

Blogs still important despite growth/distraction of twitter despite what NYT says http://nyti.ms/gpwVir #mayoragan
Mon Mar 14 8:34:37 PDT 2011

radian6

@kathybarbour We love that! #mayoragan
Mon Mar 14 8:34:44 PDT 2011

jodyms

Back for two hours and the great info keeps coming in #mayoragan #sxswh and #helpjapan. Now it's time for a #cancer breakthrough.
Mon Mar 14 8:34:57 PDT 2011

westr

"@MarkRaganCEO says integration is key when it comes to SM. All sites should be linked. #mayoragan #mccsm" -via @randyschwarz #pm101 #hcsm
Mon Mar 14 8:36:22 PDT 2011

caityrosey

Dynamic tweets unbelievable search engine. #mayoragan
Mon Mar 14 8:36:24 PDT 2011

kathybarbour

Dynamic tweets allows for tweet archiving via @MarkRaganCEO #mayoragan #mccsm
Mon Mar 14 8:36:28 PDT 2011

MEHarty

Between #mayoragan & #sxswh, I'm going to be watching twitter all day.
Mon Mar 14 8:38:01 PDT 2011

ctsinclair

@caityrosey Except tweets are so of the moment, that all the SEO may be lost unless you actively work to keep it up #mayoragan
Mon Mar 14 8:38:02 PDT 2011

westr

What is "Radian6"? "The @MayoClinic uses Radian6 to monitor social media. #mayoragan" -via @StaceyLSimon
Mon Mar 14 8:39:09 PDT 2011

JasonPratt

Feel free to reuse your "evergreen content" I do and it works. - @MarkRaganCEO at #MayoRagan
Mon Mar 14 8:39:24 PDT 2011

philbaumann

On to the Jax beaches while. Hi #MayoRagan peeps!
Mon Mar 14 8:39:50 PDT 2011

klxmedia

We have good tweets coming from #SXSH #SXSWH and #mayoragan today. Will take 3x as long to sort through all the good info!
Mon Mar 14 8:40:30 PDT 2011

westr

DITTO: "Note to my followers: Tweeting about #mayoragan today & tomorrow. Feel free to mute. Or join the convo!" -via @MrsARodriguez #pm101
Mon Mar 14 8:40:30 PDT 2011

kathybarbour

@MEHarty We wish you were here, too #mayoragan
Mon Mar 14 8:41:13 PDT 2011

caityrosey

Use Quora to get answers to questions from top experts. #mayoragan
Mon Mar 14 8:43:40 PDT 2011

StaceyLSimon

Social media tools/sites mentioned by @MarkRaganCEO: Quora, Twellow, Dynamic Tweets, TweetMeme, HootSuite, TweetDeck, Radian6 #mayoragan
Mon Mar 14 8:44:22 PDT 2011

JRobinsonGroup

Quora gets top people in multiple industries to answer difficult questions - a high qualitative difference from other sites. #mayoragan
Mon Mar 14 8:44:28 PDT 2011

mkatmahoney

Quora gets top people in multiple industries to answer difficult questions - a high qualitative difference from other sites. #mayoragan
Mon Mar 14 8:44:28 PDT 2011

ctsinclair

Opinion on dyanmictweets vs Hootsuite for scheduling? @MarkRaganCEO I try to schedule tweets very rarely. #mayoragan
Mon Mar 14 8:45:15 PDT 2011

MEHarty

That's sort of zen. RT @JasonPratt: Your website is now the Sun in the middle of all your social media planets. #MayoRagan
Mon Mar 14 8:47:11 PDT 2011

westr

Heading over to Mayo! RT @amednews @LeeAase: Social Media Summit at Mayo Clinic starting http://mayocl.in/ekTaMG Follow tweets @ #mayoragan
Mon Mar 14 8:48:04 PDT 2011

radian6

@StaceyLSimon We certainly appreciate being included! #mayoragan @MarkRaganCEO
Mon Mar 14 8:48:05 PDT 2011

frandickson

BEAUTIFUL! RT @JasonPratt: Your website is now the Sun in the middle of all your social media planets. #MayoRagan, #hcsm, #HIMSS, #rochmn
Mon Mar 14 8:48:29 PDT 2011

kathybarbour

#mayoragan tweetup at 5:30 at Ragtime. Join us! #mccsm
Mon Mar 14 8:49:29 PDT 2011

"Dynamic tweets allows for tweet archiving, via @MarkRaganCEO #mayoragan

westr MatthewBrowning

#mccsm" -via @kathybarbour #pm101
Mon Mar 14 8:50:06 PDT 2011

LOL! RT @MEHarty: Between #mayoragan & #sxswh, I'm going to be watching twitter all day.
Mon Mar 14 8:51:12 PDT 2011

MEHarty

I'll have a glass of white. RT @kathybarbour: #mayoragan tweetup at 5:30 at Ragtime. Join us! #mccsm
Mon Mar 14 8:57:07 PDT 2011

caityrosey

Creating viral videos not accidental. Not like shooting lightning in a bottle. #mayoragan
Mon Mar 14 8:58:00 PDT 2011

caityrosey

Social media trifecta: SM picked up by trad media which drives traffic which creates SM buzz #mayoragan
Mon Mar 14 9:04:47 PDT 2011

Julian_Bond

Ditto :) RT @MatthewBrowning LOL! RT @MEHarty: Between #mayoragan & #sxswh, I'm going to be watching twitter all day.
Mon Mar 14 9:12:13 PDT 2011

joniwatson

Watching the #mayoragan tweets today. Have fun #mccsm colleagues!
Mon Mar 14 9:12:37 PDT 2011

caityrosey

Happy Pi day MayoRagan tweeps! #mayoragan
Mon Mar 14 9:13:33 PDT 2011

ahynes1

Arriving for the #mayoragan conference (@ Mayo Clinic w/ 5 others) http://4sq.com/hqCmEJ
Mon Mar 14 9:17:35 PDT 2011

ctsinclair

Does anyone have any examples of @Quora with medical professionals that does not border on giving medical advice? #mayoragan
Mon Mar 14 9:35:26 PDT 2011

frandickson

Nice article! RT @PRforPharma: Social media pros, why Maslow and Drucker still matter: http://bit.ly/eLoWDK #hcsm #mayoragan #sxswh
Mon Mar 14 9:35:54 PDT 2011

caityrosey

Read The #mayoragan Daily ▸ today's top stories via @raganreporter @mrsarodriguez and @randyschwarz ▸ http://t.co/CBmi3dp #mayoragan
Mon Mar 14 9:40:11 PDT 2011

westr

@ctsinclair #mayoragan. Let's discuss this tonight.
Mon Mar 14 9:46:58 PDT 2011

shelholtz

At #mayoragan here in Jacksonville. (@ Mayo Clinic w/ 6 others) http://4sq.com/hBwoEd
Mon Mar 14 9:48:31 PDT 2011

LeeAase

At #mayoragan about to lead workshop with @shelholtz (@ Mayo Clinic w/ @shel @randyschwarz) http://4sq.com/hBn8ny
Mon Mar 14 9:48:35 PDT 2011

caityrosey

Piano player plays my request (Chopin waltz) during break at mayoragan conference http://twitpic.com/49gvtg #mayoragan
Mon Mar 14 9:52:25 PDT 2011

shelholtz

Added the #mayoragan conference to FourSquare. (@ MayoRagan Social Media Conference) http://4sq.com/iheMvi
Mon Mar 14 9:52:26 PDT 2011

westr

Lots of heavy duty tweeters with laptops here at #mayoragan. Watch the tweets start flying in a few minutes. Will mostly listen, & RT.
Mon Mar 14 9:56:56 PDT 2011

sjmonk5

Arrived safely at #mayoragan. Let the learning begin! (@ Mayo Clinic w/ 3 others) http://4sq.com/gf1vAQ
Mon Mar 14 9:59:38 PDT 2011

rawarrior

We cant find u! #mayoragan
Mon Mar 14 10:00:05 PDT 2011

Mary_Pat_Whaley

Mayo Clinic Social Media Summit: First impression - power strips under every table! Yes! :) #mayoragan
Mon Mar 14 10:01:22 PDT 2011

westr

@rawarrior follow link RT @sjmonk5: Arrived safely at #mayoragan. Let the learning begin! (@ Mayo Clinic w/ 3 others) http://4sq.com/gf1vAQ
Mon Mar 14 10:02:02 PDT 2011

ahynes1

@ctsinclair I've been using Quora to connect with other health care pros, find out what they are doing and about new products #mayoragan
Mon Mar 14 10:05:22 PDT 2011

rebeccajshaffer

Good luck! RT @LeeAase: At #mayoragan about to lead workshop with @shelholtz (@ Mayo Clinic w/ @shel @randyschwarz) http://4sq.com/hBn8ny
Mon Mar 14 10:05:46 PDT 2011

AmandaChanguris

#win! RT @Mary_Pat_Whaley: Mayo Clinic Social Media Summit: First impression power strips under every table! Yes! :) #mayoragan
Mon Mar 14 10:06:22 PDT 2011

eQHealth

Tweeting from #mayoragan SoMe conference for health care communicators: Building online communities to promote better health.
Mon Mar 14 10:09:35 PDT 2011

tahughes

Great opening session by @MarkRaganCEO. Now we're into presentation by @LeeAase and @shelholtz . #mayoragan
Mon Mar 14 10:10:37 PDT 2011

caityrosey JasonPratt

Imagined communities and how people use social media to create them #mayoragan http://t.co/Ta9o7Gt
Mon Mar 14 10:10:52 PDT 2011

The #MayoRagan pre-conference continues... @LeeAase in suit & tie and @ShelHoltz in suit & t-shirt. I'm trying to figure out what it says.
Mon Mar 14 10:11:00 PDT 2011

ronaldpetrovich

http://twitpic.com/49h1gv - Social Media Experts Lee Aase and Shel Hotlz speak at #mayoragan summit on creating community engagement.
Mon Mar 14 10:12:39 PDT 2011

sjmonk5

@JasonPratt it says "Reply All" with a red "no" symbol #mayoragan
Mon Mar 14 10:13:59 PDT 2011

eQHealth

#mayoragan Diabetic Connect is major site for listening to comunities of patients with diabetes. #hcsm
Mon Mar 14 10:15:27 PDT 2011

daniellecass

@frandickson - wish you were here, sister, at #mayoragan
Mon Mar 14 10:16:50 PDT 2011

eQHealth

PatientsLIkeMe #mayoragan #hcsm Another powerful health care community listening post.
Mon Mar 14 10:18:46 PDT 2011

Mary_Pat_Whaley

Lee Aase: Sites and communities are not synonymous - a site can facilitate and catalyze, but a community has standards. #mayoragan
Mon Mar 14 10:19:01 PDT 2011

JasonPratt

Haha. Thanks. "@JasonPratt, it says "Reply All" with a red "no" symbol." #mayoragan (Re: http://bit.ly/hXRrpD)
Mon Mar 14 10:20:04 PDT 2011

westr

Showed a 10' vid of Jamie Heywood and lithium tests with ALS patients (eg brother) @patientslikeme #mayoragan #pm101
Mon Mar 14 10:25:41 PDT 2011

Mary_Pat_Whaley

Shel Holtz: Second Life is thriving, although not for marketing purposes. #mayoragan
Mon Mar 14 10:25:44 PDT 2011

StaceyLSimon

Second Life = A useful site for patients who have cystic fibrosis and can't interact inperson #mayoragan
Mon Mar 14 10:28:42 PDT 2011

mkatmahoney

#mayoragan recommends Patients Like Me and Alliance for Health as successful health and wellness community sites.
Mon Mar 14 10:28:52 PDT 2011

JRobinsonGroup

#mayoragan recommends Patients Like Me and Alliance for Health as successful health and wellness community sites.
Mon Mar 14 10:28:53 PDT 2011

MrsARodriguez

@caityrosey Woo! I made the #mayoragan daily. Thanks for the shoutout. ;-)
Mon Mar 14 10:28:58 PDT 2011

westr

@LeeAase: we do publish negative patient comments! #mayoragan #transparency
Mon Mar 14 10:31:43 PDT 2011

tahughes

@LeeAase says Sharing Mayo Clinic blog consciously decided to accept negative comments. #mayoragan
Mon Mar 14 10:33:08 PDT 2011

sjmonk5

Filtering out the negative causes you to lose some credibility w/in your communities #mayoragan
Mon Mar 14 10:33:11 PDT 2011

tahughes

@LeeAase Allowing negative comments makes the positive comments more meaningful. #mayoragan
Mon Mar 14 10:33:40 PDT 2011

tahughes

People are less likely to post mean-spirited comments when their comments are attached to their real identity. #mayoragan
Mon Mar 14 10:34:53 PDT 2011

MatthewBrowning

90 seconds of must see #Healthcare #Innovation http://youtu.be/gjre5P_TMU8 for #sxsw #Innochat #sxsw #mayoragan Tweeps
Mon Mar 14 10:34:56 PDT 2011

vdazzle

I said this last week! RT @sjmonk5: Filtering out the negative causes you to lose some credibility w/in your communities #mayoragan
Mon Mar 14 10:34:58 PDT 2011

westr

NB! RT @sjmonk5: Filtering out the negative causes you to lose some credibility w/in your communities #mayoragan #pm101 #hcsm
Mon Mar 14 10:36:01 PDT 2011

randyschwarz

Your organization's credibility suffers if you delete all negative comments from your social media sites #mayoragan #MCCSM
Mon Mar 14 10:37:12 PDT 2011

sarahbethrn

Re: negative comments on SM sites: "Self-moderation, how cool is that?" @leeaase #mayoragan
Mon Mar 14 10:37:16 PDT 2011

StaceyLSimon

Condition-based health communities: Health Alliance (like Diabetic Connect), Inspire and patientslikeme #mayoragan
Mon Mar 14 10:37:24 PDT 2011

cjbryant

People appreciate authenticity RT @tahughes: @LeeAase Allowing negative comments makes positive comments more meaningful. #mayoragan #hcsm
Mon Mar 14 10:38:10 PDT 2011

tahughes

@shelholtz says some hospital depts use FB pages for internal communications only. #mayoragan
Mon Mar 14 10:38:20 PDT 2011

ahynes1

Laptop crashed tweeting from my cell phone #mayoragan
Mon Mar 14 10:38:37 PDT 2011

westr

R U here? RT @SarahBethRN: Re: negative comments on SM sites: "Selfmoderation, how cool is that?" @leeaase #mayoragan
Mon Mar 14 10:39:03 PDT 2011

sarahbethrn

@westr yep! just arrived this afternoon, already learning a lot! #mayoragan
Mon Mar 14 10:39:59 PDT 2011

cjbryant

No bigger IT issue with Facebook than any other site UR going to visit per @LeeAAse #mayoragan #hcsm #hcmktg
Mon Mar 14 10:42:02 PDT 2011

InovaHealth

@chrisboyer and @meredithgould are in da house #mayoragan #mccsm
Mon Mar 14 10:43:07 PDT 2011

cjbryant

Like the analogy RT @allergistmommy: RT @JasonPratt: UR website is now the Sun in the middle of all UR social media planets #MayoRagan #hcsm
Mon Mar 14 10:43:52 PDT 2011

chrisboyer

Walked in on a great presentation on community management with great ideas from @shelholtz and @leeaase #mayoragan #mccsm
Mon Mar 14 10:49:08 PDT 2011

tahughes

It's important for community managers to spend time in other communities, says @shelholtz. #mayoragan
Mon Mar 14 10:49:54 PDT 2011

westr

AND @westr & @rawarrior RT @InovaHealth: @chrisboyer and @meredithgould are in da house #mayoragan #mccsm
Mon Mar 14 10:51:00 PDT 2011

ronaldpetrovich

@shelholtz @leeaase If u r community manager- spend time in other communities to get ideas and learn from their mistakes #mayoragan
Mon Mar 14 10:53:24 PDT 2011

JasonPratt

The @MayoClinic Center for Social Media (#MCCSM) team here at #MayoRagan: @RonaldPetrovich @sesaz @LeeAase @randyschwarz @Shawngbishop, me.
Mon Mar 14 10:53:33 PDT 2011

daniellecass

Here's the "Inside the Mind of Community Manager" graphic Shel Holz just discussed: http://bit.ly/f7rfG7 #mayoragan
Mon Mar 14 10:55:01 PDT 2011

ahynes1

@leeaase shouts out to #hcsm at #mayoragan
Mon Mar 14 10:56:24 PDT 2011

MeredithGould

Here--> #mayoragan at last after a wonderful catch-up lunch w/@chrisboyer. Scanning the room to see who is here. Avatars come to life!
Mon Mar 14 10:56:25 PDT 2011

chrisboyer

In-room discussion on online communities that physicians participate in - outside of Sermo, any others to add? #mayoragan #mccsm
Mon Mar 14 10:57:58 PDT 2011

StaceyLSimon

"The younger they [doctors] get, the more they're going to participate in social media." - @shelholtz #mayoragan
Mon Mar 14 10:58:02 PDT 2011

chrisboyer

Mayo uses Yammer as in internal communication tool - it's free to try: https://www.yammer.com/ Hospitals should try this out #mayoragan
Mon Mar 14 10:59:44 PDT 2011

velocidi

At the #mayoragan HC Marketing & PR Summit? @Velocidi EVP @g24khamr to present on overcoming #SM obstacles, 3/15 http://cot.ag/gNJbjh
Mon Mar 14 11:01:15 PDT 2011

tahughes

#mayoragan (@ MayoRagan Social Media Conference w/ 3 others) http://4sq.com/fmF19z
Mon Mar 14 11:01:32 PDT 2011

rawarrior

Glad to be in JAX! #rheum represented at #mccsm #mayoragan
Mon Mar 14 11:03:03 PDT 2011

daniellecass

#mayoragan: IT has long history of trying to understand online communities but they must understand they can't win against these things.
Mon Mar 14 11:07:12 PDT 2011

ronaldpetrovich

Take your IT person to lunch to help them understand social media. It wil help everyone. @shelholtz. #mayoragan.
Mon Mar 14 11:08:13 PDT 2011

PracticeCity

Hi @ChrisBoyer Check out @BizPOLO. Its an internal communication & collaboration tool, perfect for the #healthcare industry. #MayoRagan
Mon Mar 14 11:08:25 PDT 2011

JasonPratt

"Take an IT person out to lunch." - @shelholtz at #MayoRagan
Mon Mar 14 11:08:34 PDT 2011

RichmondDoc

@chrisboyer Might be too late for the discussion: Doximity is a new physicianfocused group, though not sure how widely used. #mayoragan
Mon Mar 14 11:08:56 PDT 2011

daniellecass

Lee Aase: Mayo using Yammer for employee community but haven't paid for it yet #mayoragan
Mon Mar 14 11:10:05 PDT 2011

daniellecass

Shel Holz: Chatter is Salesforce's alternative to Yammer; Dell using Chatter for

employee online community #mayoragan
Mon Mar 14 11:13:21 PDT 2011

thomasfowlkes

#mayoragan has been awesome. Thanks to all and keep it coming. @kathybarbour @randyschwarz @JasonPratt @LeeAase
Mon Mar 14 11:14:28 PDT 2011

tahughes

Yammer.com and Chatter.com are both FB-like alternatives for internal comm. #mayoragan.com
Mon Mar 14 11:14:36 PDT 2011

StaceyLSimon

Social networking sites for employee communications using e-mail domain as form of exclusivity: Chatter, Yammer #mayoragan
Mon Mar 14 11:17:57 PDT 2011

Zorg20

Whish i was there ! #mayoragan #mccsm
Mon Mar 14 11:23:55 PDT 2011

cjbryant

Are you ready? Get ready! RT @kathybarbour: Social media enables sharing without mediators. Bye bye gatekeepers! #mayoragan #mccsm #hcsm
Mon Mar 14 11:29:43 PDT 2011

cjbryant

Go one further, find an IT person to be your work BFF! RT @JasonPratt: "Take an IT person out to lunch." - @shelholtz at #MayoRagan #hcsm
Mon Mar 14 11:32:52 PDT 2011

caityrosey

Crisis is when you don't already have a plan to respond #mayoragan
Mon Mar 14 11:40:11 PDT 2011

daniellecass

Shel Holz: there are more opportunities for crisis than ever before thanks to online communities #mayoragan
Mon Mar 14 11:40:31 PDT 2011

ahynes1

A crisis for an airline is not a crash. It is how management responds. #mayoragan
Mon Mar 14 11:42:57 PDT 2011

JasonPratt

Did you know you can "bake" your tweets?? http://media.twitter.com/blackbird-pie #MayoRagan
Mon Mar 14 11:43:01 PDT 2011

chrisboyer

@shelholtz give sage advice: First rule of crisis management on social media: know when not to respond #mayoragan #mccsm
Mon Mar 14 11:43:02 PDT 2011

chrisboyer

@Zorg20 Wish you were with us - you're here is spirit! #mayoragan #mccsm
Mon Mar 14 11:44:06 PDT 2011

daniellecass

Shel Holz: A single online comment can spiral into a crisis when untrained, unprepared community manager is at the helm #mayoragan
Mon Mar 14 11:45:05 PDT 2011

MeredithGould

Shel Holtz: Community Managers need to think through how to respond to what actually might NOT be a crisis. #mayoragan
Mon Mar 14 11:48:15 PDT 2011

JRobinsonGroup

Social Community Managers need to be careful not to provoke negative commentary by reacting to constructive feedback. #mayoragan
Mon Mar 14 11:49:00 PDT 2011

mkatmahoney

Social Community Managers need to be careful not to provoke negative commentary by reacting to constructive feedback. #mayoragan
Mon Mar 14 11:49:00 PDT 2011

MeredithGould

Focusing on crisis management & online communities: note diff between an organized campaign & individual concerns. #mayoragan
Mon Mar 14 11:49:49 PDT 2011

michellerabell

At Mayo social media summit, listening to Lee Aase and Shel Holtz. follow #mayoragan to keep up with summit.
Mon Mar 14 11:50:37 PDT 2011

MeredithGould

Great to hear stories re: crisis situations -- real & imagined. Great way to learn what other people do. Narrative matters. #mayoragan
Mon Mar 14 11:54:59 PDT 2011

sarahbethrn

on negative comments: "The needs of the many outweigh the needs of the few...or the one" #mayoragan
Mon Mar 14 12:00:16 PDT 2011

MeredithGould

Key lessons: don't try to shut people up, make strategic decisions about where to have controversial convos. #mayoragan
Mon Mar 14 12:01:23 PDT 2011

michellerabell

When a crisis erupts on ur FB page, don't remove comments. Instead move it to discussion tab. Change platforms. #mayoragan
Mon Mar 14 12:02:00 PDT 2011

StansburyPR

#mayoragan Move negative campaign comments to a FB Discussions Tab: allows for continuing convo, but doesn't spam others news feeds #hcsm
Mon Mar 14 12:02:44 PDT 2011

eQHealth

#mayoragan Move negative campaign comments to a FB Discussions Tab: allows for continuing convo, but doesn't spam others news feeds #hcsm
Mon Mar 14 12:02:44 PDT 2011

MeredithGould

Switching to Tweetchat to work around typing in the hashtag every time. #mayoragan
Mon Mar 14 12:03:34 PDT 2011

chrisboyer

@shelholtz - change the crisis communication platform, so you can still be part (and monitor closely) the conversation #mayoragan #mccsm
Mon Mar 14 12:04:06 PDT 2011

ahynes1

When one group is able to drown out the voices of others, that is not conversation #mayoragan

Mon Mar 14 12:04:38 PDT 2011

MeredithGould

Talking now about employee engagement in online communities, esp how employees can contribute #mayoragan
Mon Mar 14 12:05:30 PDT 2011

caityrosey

Employees can contribute to online communities thru recruiting, comp intel, decision support, brand evangelism... #mayoragan
Mon Mar 14 12:05:32 PDT 2011

MeredithGould

Currently discussing employee engagement in online communities, esp how & what employees can contribute. #mayoragan
Mon Mar 14 12:07:19 PDT 2011

MeredithGould

@shelholtz: people who leave negative comments simply want to be heard. Reaching out can turn the situation around. #mayoragan
Mon Mar 14 12:08:24 PDT 2011

ahynes1

The payoff to negative comments can be huge. People want to be heard and taken seriously #mayoragan
Mon Mar 14 12:09:06 PDT 2011

MeredithGould

@chrisboyer broke Twitter because of tweeting during --> #mayoragan
Mon Mar 14 12:11:32 PDT 2011

Mary_Pat_Whaley

@meredithgould I thought it was just me! #mayoragan
Mon Mar 14 12:14:07 PDT 2011

ahynes1

If you are going to stipulate this in court, you need to let me say it online now. #mayoragan
Mon Mar 14 12:14:21 PDT 2011

daniellecass

Shel Holz: Companies that react well to crisis are honest, candid, open, admit when wrong = share prices long-term unaffected #mayoragan
Mon Mar 14 12:15:15 PDT 2011

daniellecass

Lee Aase: People don't sue because they're hurt; they sue because they are mad. Do what you can to diffuse the anger. #mayoragan
Mon Mar 14 12:16:25 PDT 2011

ahynes1

People don't sue because they're hurt. They sue because they're mad. #mayoragan
Mon Mar 14 12:17:14 PDT 2011

daniellecass

Lee Aase: Get your legal team involved in your brand team so they understand that word of mouth is how you build reputation #mayoragan
Mon Mar 14 12:17:25 PDT 2011

chrisboyer

@MeredithGould I think that you are more suspect at breaking Twitter (not just for #mayoragan stuff...)
Mon Mar 14 12:18:56 PDT 2011

cjbryant

Mayo's attorney looks to find ways to help them implement social media rather than putting up barriers. Refreshing #mayoragan #hcsm
Mon Mar 14 12:19:49 PDT 2011

tahughes

@shelholtz recommends 4 crisis drills a year. Each time, throw them something they couldn't possibly have expected. #mayoragan
Mon Mar 14 12:20:44 PDT 2011

ahynes1

When responding to a crisis return to the company's core values. #mayoragan
Mon Mar 14 12:22:54 PDT 2011

MeredithGould

@daniellecass Dig deeper & we discover that underneath anger is hurt. Crisis communications must account for psycho-social nuance #mayoragan
Mon Mar 14 12:23:25 PDT 2011

MeredithGould

Employee engagement is higher on FB than Twitter b/c FB accounts exceed Twitter accts. #mayoragan
Mon Mar 14 12:24:51 PDT 2011

MEHarty

I believe it! RT @MeredithGould: Employee engagement is higher on FB than Twitter b/c FB accounts exceed Twitter accts. #mayoragan
Mon Mar 14 12:25:31 PDT 2011

MeredithGould

Twitter is useful for updating disaster situations in real time; serves as a news feed. #mayoragan
Mon Mar 14 12:26:07 PDT 2011

mkatmahoney

Shel Holtz: Twitter has become a requirement for health care organizations. #mayoragan
Mon Mar 14 12:27:15 PDT 2011

StaceyLSimon

The @MayoClinic uses @SocialMediaOrg as resource for peer-to-peer advice when addressing new social media challenges #mayoragan
Mon Mar 14 12:27:23 PDT 2011

tahughes

@shelholtz says Twitter has become a requirement for most organizations. #mayoragan
Mon Mar 14 12:27:48 PDT 2011

westr

Patients not covered by HIPPA for self-disclosure #mayoragan #pm101
Mon Mar 14 12:28:03 PDT 2011

mlinson

MT @daniellecass: Shel Holz: Companies that react well to crisis are honest, candid, open, admit when wrong #mayoragan
Mon Mar 14 12:28:14 PDT 2011

sarahbethrn

@shelholtz : Twitter has become a requirement for healthcare organizations. #mayoragan
Mon Mar 14 12:28:32 PDT 2011

MeredithGould

Is your org blocking employee access? Stop it! says @shelholtz #mayoragan
Mon Mar 14 12:28:39 PDT 2011

chrisboyer

I can't tweet this enough: view @shelholtz's www.stopblocking.org to rally access to all employees to social media #mayoragan #mccsm
Mon Mar 14 12:28:41 PDT 2011

cjbryant

WOW! The majority of organizations represented at #mayoragan block employee access to social media #hcsm Let's get over it!
Mon Mar 14 12:28:47 PDT 2011

ahynes1

http://t.co/cGax49v stop blocking #mayoragan
Mon Mar 14 12:29:27 PDT 2011

StaceyLSimon

Many #mayoragan attendees work for health care organizations that block online access to social media sites http://www.stopblocking.org
Mon Mar 14 12:29:39 PDT 2011

ronaldpetrovich

#mayoragan Most hands go up after asked who's blocked by their companies for social media. @ShelHoltz-those not blocked r more productive
Mon Mar 14 12:31:42 PDT 2011

FrisoRaemaekers

@PhilBaumann Good luck, with you #mayoragan-talk!
Mon Mar 14 12:32:52 PDT 2011

tahughes

Should orgs block employee access to social media? Here is what @shelholtz says: http://www.stopblocking.org/ #mayoragan
Mon Mar 14 12:32:56 PDT 2011

chrisboyer

@shelholtz's example of how soldiers wouldn't tweet their locations in combat is wrong - they would use Foursquare :) #mayoragan #mccsm
Mon Mar 14 12:32:59 PDT 2011

cascadia

@daniellecass @MeredithGould Twitter is standing in front of a huge conf room & talking. Facebook is living room. #mayoragan
Mon Mar 14 12:33:05 PDT 2011

MeredithGould

"bandwidth is paper of the digital era" @shelholtz #mayoragan
Mon Mar 14 12:33:11 PDT 2011

cjbryant

Bandwidth is the paper of the digital era per @ShelHoltz #MayoRagan #hcsm #hit
Mon Mar 14 12:33:27 PDT 2011

JasonPratt

"Bandwidth is the paper of the digital age." - @shelholtz at #MayoRagan
Mon Mar 14 12:33:34 PDT 2011

chrisboyer

@shelholtz is outlining ways to engage employees in online communities: recruiting, competitive intelligence, decision support...#mayoragan
Mon Mar 14 12:36:13 PDT 2011

MeredithGould

@cascadia I think of Twitter as a dinner party with smart, funny people; FB as the

high school cafeteria. @daniellecass #mayoragan
Mon Mar 14 12:36:15 PDT 2011

chrisboyer

More @shelholtz examples of employee engagement: Sourcing SME's, evangelism, curate content, training and culture/values #mayoragan
Mon Mar 14 12:38:19 PDT 2011

MeredithGould

Given the social media tools, employees are great brand evangelists & ambassadors of a company's culture. #mayoragan
Mon Mar 14 12:39:05 PDT 2011

chrisboyer

I like how @shelholtz is giving examples that illustrate how transparency is behind the strength of social media #mayoragan #mccsm
Mon Mar 14 12:41:35 PDT 2011

StaceyLSimon

The effective social media policy must be adequately publicized AND provide training on how to appropriately follow it. #mayoragan
Mon Mar 14 12:42:42 PDT 2011

TrishSkram

Hey @markraganCEO @chrisboyer @MeredithGould Thanks for the #mayoragan updates. Couldn't make it this year. #sadface
Mon Mar 14 12:46:40 PDT 2011

MeredithGould

Mayo using BuddyPress (open source) to add plug-ins to WP. #mayoragan
Mon Mar 14 12:47:43 PDT 2011

mlinson

My take on #socialmedia as the point person for it @NAPH1981 - #MayoClinic blog: http://t.co/357t0ZE #hcsm #mayoragan #smhn
Mon Mar 14 12:48:34 PDT 2011

chrisboyer

@leeaase is now showing off socialmedia.mayoclinic.org/ - an online community everyone in #hcsm should join #mayoragan #mccsm
Mon Mar 14 12:49:03 PDT 2011

texasgirl11

#mayoragan Happy hour/Tweetup Monday 5:30p.m.-7 p.m. at Ragtime Tavern http://bit.ly/bwW4OA Hope to see u there!
Mon Mar 14 12:52:43 PDT 2011

chrisboyer

@leeaase makes a good point - you could spend a lot of money on bells & whistles, but what matters is the community #mayoragan #mccsm
Mon Mar 14 12:54:45 PDT 2011

chrisboyer

@mlevinger They used a Wordpress plugin called BuddyPress #mayoragan
Mon Mar 14 12:56:06 PDT 2011

MeredithGould

@chrisboyer: Can't tweet this enough @shelholtz's www.stopblocking.org to rally access for employees to social media #mayoragan #mccsm
Mon Mar 14 12:57:22 PDT 2011

cascadia

@GregSmithMD @chrisboyer @MeredithGould @daniellecass Twitter is also a chaordic organization w/ authentic connections #mayoragan
Mon Mar 14 12:58:15 PDT 2011

mkatmahoney

It was a great day with #mayoragan. Time well spent, learned about new SM tools and met some wonderful people a long the way! Thanks!
Mon Mar 14 13:00:12 PDT 2011

tahughes

Kudos to #mayoragan organizers for having a power strip under every table! #alwayscharging
Mon Mar 14 13:01:58 PDT 2011

kevindarst

Made flight in ATL after literally sprinting through airport. Pls just get me to #mayoragan.
Mon Mar 14 13:05:03 PDT 2011

vj_CR

"@chrisboyer: @leeaase is now showing socialmedia.mayoclinic.org an online community everyone in #hcsm sld join #mayoragan #mccsm" #hcsmla
Mon Mar 14 13:28:31 PDT 2011

Ben_Farkas

20% of all online conversations worldwide mention a drug or a disease. 10% mention the word "Help". http://j.mp/fLBYtk #mayoragan @Synthesio
Mon Mar 14 13:34:56 PDT 2011

MD_Chat

OK, me and @PhilBaumann will be hanging out with the #MayoRagan gang in a bit.
Mon Mar 14 13:35:30 PDT 2011

HealthIsSocial

OK, me and @PhilBaumann will be hanging out with the #MayoRagan gang in a bit.
Mon Mar 14 13:35:30 PDT 2011

rnchat

OK, me and @PhilBaumann will be hanging out with the #MayoRagan gang in a bit.
Mon Mar 14 13:35:31 PDT 2011

philbaumann

Who's going to the tweetup for #MayoRagan? It's at Ragtime, right? It's OK if I got the wrong place - I'll still have fun, just wanna know.
Mon Mar 14 13:41:26 PDT 2011

jgilgenbach

Very true. Then you're just censoring RT @randyschwarz Your org's credibility suffers if you delete all negative comments #mayoragan #MCCSM
Mon Mar 14 13:41:50 PDT 2011

DConnolly17

#mayoragan Should be taking a serious look @blogtronix
Mon Mar 14 13:48:13 PDT 2011

westr

Suspicion confirmed (#schizoid) ;) "OK, me and @PhilBaumann will be hanging out with the #MayoRagan gang in a bit." -via @rnchat
Mon Mar 14 13:49:34 PDT 2011

MrsARodriguez

#MayoRagan here we come! (@ Miami International Airport (MIA) ! w/ 35 others) http://4sq.com/e8jiYU
Mon Mar 14 13:51:11 PDT 2011

ToplineMD

#MayoRagan here we come! (just checked into Miami International Airport (MIA) !)

http://is.gd/G5Clwn
Mon Mar 14 13:52:21 PDT 2011

philbaumann

@westr So far, you're the only one who responded. Yay social media & the power of Twitter to connect serendipitously!! ;) #MayoRagan
Mon Mar 14 13:54:32 PDT 2011

ahynes1

Checking out the beach before the #mayoragan #tweetup (@ Margaret / Myra Beach!) http://4sq.com/gYoiRn
Mon Mar 14 13:56:37 PDT 2011

sarahbethrn

About to head to the #mayoragan #tweetup , this is a first, for sure
Mon Mar 14 14:00:55 PDT 2011

ahynes1

#mayoragan #tweetup (@ Ragtime Tavern) http://4sq.com/dJnqDQ
Mon Mar 14 14:18:15 PDT 2011

texasgirl11

Ragtime Tavern in Atlantic Beach is filling up with communicators from #mayoragan
Mon Mar 14 14:27:06 PDT 2011

texasgirl11

@PhilBaumann Ragtime Tavern 207 Atlantic Blvd., Atlantic Beach. We're here! #mayoragan
Mon Mar 14 14:29:59 PDT 2011

mlinson

@philbaumann hey Phil! I will see you there shortly ... we can meet in person instead of just over skype! #mayoragan
Mon Mar 14 14:33:04 PDT 2011

StaceyLSimon

here for #mayoragan tweetup! (@ Ragtime Tavern) http://4sq.com/gVlW75
Mon Mar 14 14:37:24 PDT 2011

MEHarty

And the party begins! RT @texasgirl11: Ragtime Tavern in Atlantic Beach is filling up with communicators from #mayoragan
Mon Mar 14 14:43:53 PDT 2011

tahughes

Here for #mayoragan tweetup. (@ Ragtime Tavern w/ @ahynes1) http://4sq.com/gX3yR7
Mon Mar 14 14:55:37 PDT 2011

rebeccajshaffer

Hope everyone is having a blast! RT @texasgirl11: Ragtime Tavern in Atlantic Beach is filling up with communicators from #mayoragan
Mon Mar 14 15:07:51 PDT 2011

sesaz

Sitting here with @lila305, @shelleyrody and @jbnorberg at Roy's in jacksonville. Check out "meetup.com" #MCSSM #mayoragan
Mon Mar 14 15:37:44 PDT 2011

MrsARodriguez

We're here! #mayoragan (@ Jacksonville International Airport Security) http://4sq.com/eJCK2T
Mon Mar 14 15:41:28 PDT 2011

ToplineMD

We're here! #mayoragan (just checked into Jacksonville International Airport (JAX)) http://is.gd/STbNR9
Mon Mar 14 15:42:10 PDT 2011

sjmonk5

My very first #tweetup #mayoragan (@ Ragtime Tavern w/ 4 others) http://4sq.com/gDxalF
Mon Mar 14 16:00:54 PDT 2011

4sqvenue

My very first #tweetup #mayoragan (@ Ragtime Tavern w/ 4 others) http://4sq.com/gDxalF: My very first #tweetup #mayoragan (... #4sqVenue
Mon Mar 14 16:01:41 PDT 2011

Billyorr

Just landed in Jacksonville, FLA. Headed to catch up with friends #mayoragan @Gingeranderson @jeisman @daniellecass @g24khamr
Mon Mar 14 16:02:33 PDT 2011

tahughes

Here's good advice from @shelholtz at #mayoragan: http://twitpic.com/49jwos
Mon Mar 14 16:04:03 PDT 2011

rawarrior

#MAYOragan tweetup was awesome!
Mon Mar 14 16:26:57 PDT 2011

Colleen_Young

@annfuller Are you at #mayoragan?
Mon Mar 14 16:32:21 PDT 2011

Colleen_Young

@MarkRaganCEO @RaganHealth would like to hear more abt why LinkedIn shd not be overlooked & how to leverage it best.#mayoragan
Mon Mar 14 16:35:29 PDT 2011

westr

At #mayoragan dinner with EAB members. How cool is this? #pm101
Mon Mar 14 16:43:06 PDT 2011

RaganHealth

1/2 @colleen_young @MarkRaganCEO The tweet about LinkedIn was from a listener at Mark's #mayoragan session today. I RTed.
Mon Mar 14 16:49:29 PDT 2011

rawarrior

Dinner & tweets #Toast w/ @MeredithGould @westr @leeaase @philbaumann @kitteybeth Pinch Me! #mccsm #mayoragan
Mon Mar 14 16:57:37 PDT 2011

annfuller

No such travel budget. Wish I were though! RT @colleen_young: @annfuller Are you at #mayoragan?
Mon Mar 14 17:39:04 PDT 2011

MrsARodriguez

#mayoragan Just finished dinner. Missed the tweetup. :( See you all tomorrow!
Mon Mar 14 18:01:40 PDT 2011

MrsARodriguez

#MayoRagan! Who's here? (@ Courtyard Jacksonville Mayo Clinic Beaches) http://4sq.com/dGUw2p
Mon Mar 14 18:17:37 PDT 2011

ToplineMD

#MayoRagan! Who's here? (just checked into Courtyard Jacksonville Mayo Clinic Beaches) http://is.gd/SrkRYC
Mon Mar 14 18:19:17 PDT 2011

MrsARodriguez

@texasgirl11 Missed the tweetup happy hour. :( #mayoragan
Mon Mar 14 18:37:59 PDT 2011

kevindarst

My bag is a little (5 hours) late from @delta, but it's here, so I'm ready to rock #mayoragan tomorrow.
Mon Mar 14 19:39:06 PDT 2011

sesaz

@shelleyrody @lila305 @jbnorberg Look forward to seeing you all tomorrow for another great day! #MCSSM #mayoragan
Mon Mar 14 19:48:48 PDT 2011

RichmondDoc

If you think SocMed has a role in a patient-centered medical home, please reply to me or @miller7 #PCMH #HCSM #MDchat #MayoRagan #PCMHSocMed
Mon Mar 14 22:07:03 PDT 2011

riggrl

Arrived in Jacksonville last night. Looking forward 2 a great day of sessions at Mayo Clinic Social Media Summit #mayoragan
Tue Mar 15 3:09:00 PDT 2011

MrsARodriguez

An over-excited bird was chirping outside my window -- all night. You think he's pumped up for #mayoragan?
Tue Mar 15 4:25:32 PDT 2011

MrsARodriguez

@riggrl Welcome! #mayoragan
Tue Mar 15 4:26:21 PDT 2011

texasgirl11

@LeeAase to kick off #mayoragan today with inside look at @MayoClinic Center for Social Media
Tue Mar 15 4:30:48 PDT 2011

ahynes1

Having breakfast before the conference #mayoragan (@ Hampton Inn Ponte Vedra Beach Mayo Clinic SE) http://4sq.com/gOLZOg
Tue Mar 15 4:39:25 PDT 2011

LaurenVenoy

Day2 of #MayoRagan #MCCSM. Are you all ready?
Tue Mar 15 4:40:57 PDT 2011

ShareefJackson

@LeeAase I look forward to following your #mayoragan tweets!
Tue Mar 15 4:44:49 PDT 2011

raganreporter

Are you a millennial at #mayoragan? You'll like this: http://facebook.com/millennialmafia
Tue Mar 15 4:46:40 PDT 2011

raganreporter

Writing a story about how hospitals measure ROI with SM. If you have an example, let me know. #mayoragan
Tue Mar 15 4:51:37 PDT 2011

d_bourne

A requirement or a valuable tool? RT @mkatmahoney: Shel Holtz: Twitter has become a req'ment for hlthcare orgs. #mayoragan #hcsmca
Tue Mar 15 4:59:01 PDT 2011

tahughes

I enjoyed yesterday's #mayoragan sessions and the tweetup at Ragtime last night. Looking forward to day 2!
Tue Mar 15 5:14:50 PDT 2011

CynthiaManley

Look who wants to go to #mayoragan with me! http://ow.ly/i/9aOe
Tue Mar 15 5:18:49 PDT 2011

kathybarbour

@riggrl Welcome to Jax! Looking forward to having you at #mayoragan today!
Tue Mar 15 5:21:14 PDT 2011

MrsARodriguez

@HOfinowicz @raganreporter I'm a millennial! #mayoragan
Tue Mar 15 5:23:03 PDT 2011

kathybarbour

Good morning #mayoragan tweeps! We're so glad you're here!
Tue Mar 15 5:24:22 PDT 2011

kevindarst

Better get a good breakfast before #mayoragan (@ The Inn at Mayo Clinic Jacksonville (Florida)) http://4sq.com/e9xjdf
Tue Mar 15 5:25:05 PDT 2011

HOfinowicz

Me too. Got my attention! Very cool. RT @MrsARodriguez: @HOfinowicz @raganreporter I'm a millennial! #mayoragan
Tue Mar 15 5:25:36 PDT 2011

ToplineMD

Jennifer and Ashley will be representing TopLine MD at #mayoragan today. See you there!
Tue Mar 15 5:26:14 PDT 2011

texasgirl11

@CynthiaManley Wish you were at #mayoragan so we could meet! Are you available to chat about a Nashville Ragan event next week?
Tue Mar 15 5:26:29 PDT 2011

Jennifer_Giusti

Made it to #Jacksonville #mayoragan
Tue Mar 15 5:28:09 PDT 2011

ToplineMD

Interested in physician websites? Check out the site for one of our docs: http://t.co/U5SisGV. There's a mobile version, too. #mayoragan
Tue Mar 15 5:29:03 PDT 2011

mlevinger

At Mayo Clinic Center for Social Media Summit. Social Media is increasingly used for healthcare marketing & PR. Great event! #mayoragan
Tue Mar 15 5:40:28 PDT 2011

DailyDoseAtJeff

Getting ready to learn how to do this better day 2 #mayoragan social media in health.

Tue Mar 15 5:44:52 PDT 2011

joshgoldstein1

Getting ready to learn how to do this better day 2 #mayoragan social media in health.
Tue Mar 15 5:44:53 PDT 2011

LeeAase

Here are the slides for my #mayoragan keynote presentation, which starts in about 20 minutes http://mayocl.in/hWMYKy
Tue Mar 15 5:47:21 PDT 2011

caityrosey

Day 2 of #hcsm about to start. #mayoragan
Tue Mar 15 5:50:52 PDT 2011

kevindarst

@leeaase getting ready to go on at #mayoragan (@ MayoRagan Social Media Conference) http://4sq.com/fiLxUh
Tue Mar 15 5:53:42 PDT 2011

redjudy

I'm following #mayoragan today. It's great to learn from the best!
Tue Mar 15 5:54:11 PDT 2011

caityrosey

The tables with powerstrips are getting filled up early #mayoragan
Tue Mar 15 5:54:12 PDT 2011

chrisboyer

Sitting up front with @leeaase and @philbaumann at the #mayoragan conference, ready for the first day! #mccsm
Tue Mar 15 5:54:54 PDT 2011

LeeAase

@KentBottles @MatthewBrowning Slides shoult be here now for #mayoragan http://mayocl.in/hWMYKy
Tue Mar 15 5:55:13 PDT 2011

shelleyrody

Day 2 of Social Media Conference. Bring on the meat and potatoes! :-) #mayoragan
Tue Mar 15 5:55:46 PDT 2011

CarrieSHall

Getting ready for the start of #mayoragan. Bring on the learning!
Tue Mar 15 5:58:12 PDT 2011

kathybarbour

@shelleyrody Good morning and welcome to Jax! #mayoragan
Tue Mar 15 5:59:25 PDT 2011

kathybarbour

@CarrieSHall Good morning and welcome to Jax! #mayoragan
Tue Mar 15 5:59:35 PDT 2011

MrsARodriguez

Got a full house. #mayoragan http://t.co/p9fXiKN
Tue Mar 15 5:59:40 PDT 2011

kathybarbour

@MrsARodriguez Make sure we meet in person! #mayoragan
Tue Mar 15 5:59:57 PDT 2011

ToplineMD

It's a full house! #mayoragan http://t.co/IY7fMVr
Tue Mar 15 6:00:26 PDT 2011

philbaumann

Good morning everyone, including the fine peeps here at #MayoRagan
Tue Mar 15 6:00:36 PDT 2011

kathybarbour

@TopLineMD Good morning! #mayoragan
Tue Mar 15 6:00:59 PDT 2011

kathybarbour

@PhilBaumann Good morning! #mayoragan
Tue Mar 15 6:01:14 PDT 2011

philbaumann

@kathybarbour Good morning! #MayoRagan
Tue Mar 15 6:03:10 PDT 2011

chrisboyer

@shelholtz is in da #mayoragan house!
Tue Mar 15 6:03:15 PDT 2011

chrisboyer

@kathybarbour What, am I chopped liver? :) Good morning! #mayoragan
Tue Mar 15 6:03:34 PDT 2011

kathybarbour

@chrisboyer No way, you were next! Good morning to you! #mayoragan
Tue Mar 15 6:03:50 PDT 2011

kathybarbour

@randyschwarz good morning. I'm loving the electric blue. #mayoragan
Tue Mar 15 6:04:34 PDT 2011

kathybarbour

@mary_pat_whaley great to tweet you! #mayoragan #mccsm
Tue Mar 15 6:05:47 PDT 2011

RichmondDoc

@miller7 and I are presenting on #HCSM in the #PCMH at 5 pm today. If you're around, feel free to say Hi! #hcsmLA #MDChat #MayoRagan
Tue Mar 15 6:06:31 PDT 2011

MrsARodriguez

Sitting next to someone from the Mayo Social Media Center. He has the coolest coffee cup I've ever seen. It's an SLR lens lol #mayoragan
Tue Mar 15 6:06:40 PDT 2011

caityrosey

@RichmondDoc That's a lot of acronymns all in one place :-) #HCSM #PCMH #hcsmLA #MDChat #MayoRagan
Tue Mar 15 6:07:25 PDT 2011

caityrosey

And the conference begins. @MarkRagan says he is responsible for booking today's sunshine #mayoragan
Tue Mar 15 6:07:52 PDT 2011

caityrosey

@MarkRagan says: How many of you could have taught yesterday's session? (A few people raise their hands furtively) #mayoragan
Tue Mar 15 6:09:13 PDT 2011

caityrosey

How do you prioritize and spend your time when resources are limited? #mayoragan
Tue Mar 15 6:10:33 PDT 2011

chrisboyer

@markraganceo is working the #mayoragan room - he's missed his calling as a lounge entertainer!
Tue Mar 15 6:10:50 PDT 2011

sarahbethrn

Beautiful day in JAX, @ #mayoragan 's social meadia summit! its a good day
Tue Mar 15 6:10:56 PDT 2011

MrsARodriguez

#mayoragan @MarkRaganCEO asking how many have execs that want to put as much money into #socialmedia as ads. Very few hands.
Tue Mar 15 6:11:59 PDT 2011

kathybarbour

@SarahBethRN Welcome to Jax and the #mayoragan event!
Tue Mar 15 6:12:04 PDT 2011

randyschwarz

Resources for social media are a major issue for many health care organizations #MayoRagan #MCCSM
Tue Mar 15 6:12:08 PDT 2011

caityrosey

How many of your work for orgs that block SM access? A LOT of people raise hands #mayoragan
Tue Mar 15 6:12:33 PDT 2011

tahughes

Ironic. I'm at a social media conference, and most of us here work for organizations that block employee access to social media. #mayoragan
Tue Mar 15 6:12:55 PDT 2011

caityrosey

57% of companies blocking access to SM for employees #mayoragan
Tue Mar 15 6:13:08 PDT 2011

chrisboyer

@shelholtz is referring to his website www.stopblocking.org - check it out #mayoragan
Tue Mar 15 6:13:24 PDT 2011

randyschwarz

About 75% of today's attendees work for organizations that block employee access to social media #MayoRagan #MCCSM
Tue Mar 15 6:13:33 PDT 2011

MrsARodriguez

#mayoragan Someone mentioned their company sent a memo to Like company on Facebook, but blocks #socialmedia at work.
Tue Mar 15 6:13:41 PDT 2011

philbaumann

According to @MarkRaganCEO about 57% of companies block access to social media #MayoRagan #MayoRagan
Tue Mar 15 6:14:15 PDT 2011

kathybarbour

Pros and cons of #tweetDeck versus #HootSuite? What is your preference? #mayoragan #mccsm
Tue Mar 15 6:14:22 PDT 2011

caityrosey

With open access, employees can become valued content curators Check out www.stopblocking.org #mayoragan
Tue Mar 15 6:14:22 PDT 2011

Mary_Pat_Whaley

Exactly! Companies block social media, but ask employees to friend the company FB page! What's up with that? #mayoragan
Tue Mar 15 6:14:30 PDT 2011

ronaldpetrovich

@markraganceo says 57% of companies block social media access. @shelhotz recommends checking out stopblocking.org #mayoragan
Tue Mar 15 6:15:08 PDT 2011

g24khamr

At #mayoragan conference, and coulda sworn I saw and heard a guy who seemed a lot like @shelholtz :)
Tue Mar 15 6:15:34 PDT 2011

ToplineMD

People in Hawaii/Japan had to use #socialmedia to connect, figure out how to get out of small communities. Huge. #mayoragan
Tue Mar 15 6:15:47 PDT 2011

ahynes1

update to friends: I'm at a conference and will probably tweet heavily today. Apologies in advance to people not interested. #mayoragan
Tue Mar 15 6:15:51 PDT 2011

sjmonk5

Wow! RT @randyschwarz: About 75% of today's attendees work for organizations that block employee access to social media #MayoRagan #MCCSM
Tue Mar 15 6:16:16 PDT 2011

shelholtz

Multilingual issues in social media coming up as an issue with several participants at #mayoragan. No question, it's a challenge.
Tue Mar 15 6:16:18 PDT 2011

StansburyPR

#mayoragan StopBlock.org for companies that ask staff to "like" the company FB page, but block FB access at work.
Tue Mar 15 6:16:27 PDT 2011

Louisianafoodie

#mayoragan StopBlock.org for companies that ask staff to "like" the company FB page, but block FB access at work.
Tue Mar 15 6:16:27 PDT 2011

JasonPratt

Excited for another day of socially learning. #MayoRagan (@ MayoRagan Social Media Conference w/ 2 others) http://4sq.com/gVFBZA
Tue Mar 15 6:16:31 PDT 2011

caityrosey

Wave to cameras #mayoragan
Tue Mar 15 6:18:03 PDT 2011

raganreporter

Follow our www.hmcnews.com team: @RaganHealth, @drmikesevilla, @emacartney, @htpotter #mayoragan
Tue Mar 15 6:18:15 PDT 2011

MrsARodriguez

@MarkRaganCEO Just asked us to wave to the webcast cameras. Lol. Love it, #mayoragan
Tue Mar 15 6:18:29 PDT 2011

Julian_Bond

Looking forward to catching some tweets from #mayoragan soc med/healh conf going on now, along w/any #SXSH #SXSWi as well :)
Tue Mar 15 6:18:44 PDT 2011

caityrosey

Information snacking? That's a new term #mayoragan
Tue Mar 15 6:18:50 PDT 2011

Mary_Pat_Whaley

Wow! This is being webcast to Ragan customers! We just waved at the cameras! #mayoragan
Tue Mar 15 6:18:52 PDT 2011

tahughes

Our conference is being webcast. Hi Mom! #mayoragan
Tue Mar 15 6:19:04 PDT 2011

randyschwarz

A big shout out to all Mayo Clinic employees watching today's webcast, wish you were all here! #MayoRagan #MCCSM
Tue Mar 15 6:19:56 PDT 2011

mkatmahoney

Excited to hear Lee Aase's presentation this morning about the evolution of SM in health care. #mayoragan
Tue Mar 15 6:20:26 PDT 2011

JRobinsonGroup

Excited to hear Lee Aase's presentation this morning about the evolution of SM in health care. #mayoragan
Tue Mar 15 6:20:27 PDT 2011

Julian_Bond

Hootsuite! RT @randyschwarz RT @kathybarbour TweetDeck gets my vote! Pros/cons of #tweetDeck vs #HootSuite? What is your pref? #mayoragan
Tue Mar 15 6:21:27 PDT 2011

raganreporter

HMC News Team: @Julian_Bond, @jasonmcarlton, @tahughes, @melissatizon, @dandunlop, @simonslee #mayoragan
Tue Mar 15 6:21:27 PDT 2011

HealthIsSocial

Coming up now at #MayoRagan is @LeeAase
Tue Mar 15 6:21:37 PDT 2011

sjmonk5

Ready for round two! #mayoragan (@ MayoRagan Social Media Conference w/ 3 others) http://4sq.com/fvYhxZ
Tue Mar 15 6:21:43 PDT 2011

ronaldpetrovich

@kathybarbour from Mayo Clinic,FL(its 25th anniversary) welcomes all of us and @leeaase in outstanding fashion. Way to go Kathy #mayoragan

Tue Mar 15 6:22:13 PDT 2011

ToplineMD

Great welcome, @kathybarbour! Up next: @LeeAase! Inside look at Mayo social media center. #mayoragan
Tue Mar 15 6:22:34 PDT 2011

ahynes1

Web camera for streaming at #mayoragan http://flic.kr/p/9qy8YD
Tue Mar 15 6:23:13 PDT 2011

kathybarbour

THANKS! RT @RonaldPetrovich: @kathybarbour from Mayo Clinic,FL welcomes all of us and @leeaase in outstanding fashion. #mayoragan
Tue Mar 15 6:23:37 PDT 2011

JRobinsonGroup

A health care client is asking us to collect best practices in crisis communications. Can any of my friends at #mayoragan assist? Tx
Tue Mar 15 6:23:49 PDT 2011

mkatmahoney

A health care client is asking us to collect best practices in crisis communications. Can any of my friends at #mayoragan assist? Tx
Tue Mar 15 6:23:49 PDT 2011

tahughes

@LeeAase just started his opening keynote address. #mayoragan
Tue Mar 15 6:23:51 PDT 2011

ahynes1

@MarkRaganCEO pitches http://www.qumu.com/ for webcasting. Talks about @leeaase's mic not working and customer service #mayoragan
Tue Mar 15 6:24:01 PDT 2011

WendyBlackburn

That's crazy talk! RT @PhilBaumann: According to @MarkRaganCEO about 57% of co's block access to social media #MayoRagan
Tue Mar 15 6:24:16 PDT 2011

ronaldpetrovich

@LeeAase presenting at #mayoragan Summit. Mayo Clinic Center for Social Media's mission is to lead revolution to help patients everywhere
Tue Mar 15 6:24:57 PDT 2011

chrisboyer

The #mccsm Raison d'etre can be found here: http://socialmedia.mayoclinic.org everyone #mayoragan should check it out and become involved!
Tue Mar 15 6:25:28 PDT 2011

cjbryant

Challenges for #mayoragan attendees: 1. Resources - where to allocate them and not having enough of them #hcsm #mccsm
Tue Mar 15 6:26:08 PDT 2011

chrisboyer

@guykawasaki's blog can be found here: http://blog.guykawasaki.com/ #mayoragan #mccsm
Tue Mar 15 6:26:33 PDT 2011

mfeyen

The #mccsm Raison d'etre can be found here: http://bit.ly/greC59 #mayoragan
Tue Mar 15 6:26:47 PDT 2011

caityrosey MrsARodriguez

Lee's dad is on FB. That's one cool 80-something #mayoragan
Tue Mar 15 6:27:27 PDT 2011

@LeeAase says some ppl say we must focus on "real, grown-up" media that can reach the most people. But #socialmedia has a place. #mayoragan
Tue Mar 15 6:27:49 PDT 2011

cjbryant

Challenges for #mayoragan attendees - 2. Culture and access #hcsm #mccsm
Tue Mar 15 6:27:58 PDT 2011

caityrosey

Magic Words: I'll bet I could do that #mayoragan
Tue Mar 15 6:28:01 PDT 2011

ahynes1

@LeeAase plugs How to Change the World blog and The Art of the Start http://blog.guykawasaki.com/ #mayoragan
Tue Mar 15 6:28:27 PDT 2011

tahughes

Favorite words of @LeeAase: "I bet I can do that." #mayoragan
Tue Mar 15 6:28:37 PDT 2011

chrisboyer

@leeaase's approach to life (and #socialmedia) is "I can do that" #mayoragan
Tue Mar 15 6:28:38 PDT 2011

philbaumann

Cute moment by @LeeAase on his mother and father, and showing his 4th grade report card: "Lee's work has been average" ;) #MayoRagan
Tue Mar 15 6:29:01 PDT 2011

cjbryant

Challenges for #mayoragan attendees - 3. Mgmt resistance: prove ROI; constant content change; fear of criticism #hcsm #mccsm
Tue Mar 15 6:29:14 PDT 2011

caityrosey

These tools aren't hard to use! You need creativity #mayoragan
Tue Mar 15 6:29:39 PDT 2011

philbaumann

@wendyblackburn Yup, but it kinda makes sense, given how hard it's been to get adoption. #MayoRagan
Tue Mar 15 6:30:19 PDT 2011

chrisboyer

@leeaase does a great job showing the human side of #socialmedia - always a great presenter! #mayoragan
Tue Mar 15 6:30:50 PDT 2011

caityrosey

Lee's granddaughter owes her life to Facebook :-) Nice. #mayoragan
Tue Mar 15 6:31:52 PDT 2011

ahynes1

@LeeAase spends times telling stories about social media and the difference it makes. (Stories matter) #mayoragan
Tue Mar 15 6:32:33 PDT 2011

LaurenVenoy

Attention #MayoRagan fresh coffee can be found in 1107 #MCCSM - officially restocked
Tue Mar 15 6:32:33 PDT 2011

MrsARodriguez

@LeeAase Your granddaughter owes her life to Facebook. I met my husband thru #socialmedia too. Got married 2 weeks ago! #mayoragan
Tue Mar 15 6:32:53 PDT 2011

billians

@Mary_Pat_Whaley Companies blocking social media sites at work? Employees will just turn to their phones. Embrace social media! #mayoragan
Tue Mar 15 6:33:04 PDT 2011

Mary_Pat_Whaley

As of the end of 2010, more people get their news from the Internet than from newspapers http://on.mash.to/extwWF #mayoragan #mccsm
Tue Mar 15 6:33:58 PDT 2011

rawarrior

@LeeAase: "If @MayoClinic can do this, you can do this" #mccsm #mayoragan
Tue Mar 15 6:34:02 PDT 2011

JasonPratt

We've got a packed room here in the Kinne Auditorium at @MayoClinic Florida for the #MayoRagan conference. Awesome!
Tue Mar 15 6:34:08 PDT 2011

ahynes1

@LeeAase talks about 13% of people surveyed would chose Mayo as their preferred health care brand... #mayoragan
Tue Mar 15 6:34:29 PDT 2011

ahynes1

@MrsARodriguez I met my wife on AOL Personals over a decade ago. #mayoragan
Tue Mar 15 6:35:18 PDT 2011

rawarrior

Our laptops are hungry for electricity! :O #DisadvantageOfFrontRow #mayoragan
Tue Mar 15 6:35:26 PDT 2011

chrisboyer

Want to see the updated version of Medical Edge @leeaase is talking about? Check out: http://www.mayoclinic.org/medical-edge/ #mayoragan
Tue Mar 15 6:36:13 PDT 2011

ToplineMD

Sept 05 - Mayo launches podcasts in iTunes. 900 downloads to 74K in ONE month. Whoa. #mayoragan
Tue Mar 15 6:36:37 PDT 2011

ahynes1

Content Creation Task Force = Genomics is personalized medicine Social media is personalized media. #mayoragan
Tue Mar 15 6:37:04 PDT 2011

chrisboyer

@leeaase says #socialmedia is like the #genomics of media #mayoragan "personalized media"
Tue Mar 15 6:37:33 PDT 2011

JasonPratt

@rawarrior - There should be a power strip under every table. Take a look and feed your hungry laptop. #MayoRagan
Tue Mar 15 6:37:33 PDT 2011

kathybarbour

@JasonPratt two tables do not have strips up front. #mayoragan
Tue Mar 15 6:37:58 PDT 2011

tahughes

In 2006, @MayoClinic decided NOT to pursue blogging. #mayoragan
Tue Mar 15 6:38:18 PDT 2011

chrisboyer

(FYI @leeaase's blog "Lines from Lee" has moved over to SMUG U: http://socialmedia-university-global.org/ #mayoragan)
Tue Mar 15 6:38:46 PDT 2011

sarahbethrn

Wish I had read "Lines from Lee" by @leeaase #mayoragan
Tue Mar 15 6:38:52 PDT 2011

ahynes1

@jpDesignTheory Social media and health care. You can follow the twitter feed at #mayoragan
Tue Mar 15 6:40:24 PDT 2011

tahughes

@LeeAase says he just celebrated his 4th "Twitter birthday" on Saturday. #mayoragan
Tue Mar 15 6:40:51 PDT 2011

chrisboyer

@leeaase Happy 4th Twitter birthday, Lee! #mayoragan
Tue Mar 15 6:41:14 PDT 2011

tahughes

@MayoClinic represented on MySpace by british rock band of the same name! #mayoragan
Tue Mar 15 6:42:20 PDT 2011

ToplineMD

@LeeAase just gave me an idea 2 start a blog for our #hcmktg efforts. Currently testing Facebook ads, looking at LivingSocial. #mayoragan
Tue Mar 15 6:42:27 PDT 2011

texasgirl11

@MarkRaganCEO and @LeeAase welcome full house of #mayoragan communicators to Mayo Clinic Jacksonville http://twitpic.com/49pxty
Tue Mar 15 6:42:36 PDT 2011

caityrosey

British Rock bad called "Mayo Clinic". Anybody got a link? #mayoragan
Tue Mar 15 6:42:54 PDT 2011

ahynes1

Channeling Tom Friedman on the internet, you do it, or it will be done to you, @LeeAase talks about Mayo on Myspace... #mayoragan
Tue Mar 15 6:43:53 PDT 2011

caityrosey

Check out SMUG- Social Media University Global http://tinyurl.com/32yyum #mayoragan
Tue Mar 15 6:43:55 PDT 2011

MrsARodriguez

Social Media University Global's tagline is Latin for "It's not that hard." HA! #mayoragan

Tue Mar 15 6:44:07 PDT 2011

caityrosey

Says @leeaase of SMUG - we're not that selective. #mayoragan
Tue Mar 15 6:44:19 PDT 2011

randyschwarz

Mayo Clinic's Facebook page http://tinyurl.com/4tv4dxr was born on 11/07/07 #MayoRagan #MCCSM
Tue Mar 15 6:44:22 PDT 2011

amyconcetta

This is the case where I work RT@PhilBaumann: According to @MarkRaganCEO about 57% of companies block access to social media #MayoRagan
Tue Mar 15 6:44:45 PDT 2011

westr

FACT: #mccsm community & Mayo EAB members are as impressive & entertaining IRL as in virtual world! #MayoRagan #pm101 #hcsm
Tue Mar 15 6:45:04 PDT 2011

mkatmahoney

Not only are we new media content providers, but aren't we also our own media programmers!? What , when and how we want it. #mayoragan
Tue Mar 15 6:45:20 PDT 2011

JRobinsonGroup

Not only are we new media content providers, but aren't we also our own media programmers!? What , when and how we want it. #mayoragan
Tue Mar 15 6:45:21 PDT 2011

betheggen

Learning about Smuggles at the Social Media Conference @MayoClinic in Jax. #mayoragan
Tue Mar 15 6:46:24 PDT 2011

Mary_Pat_Whaley

80% US kids age 0 to 5 use Internet weekly re: Cooney Center & Sesame Workshop. http://on.mash.to/fp0NY4 (pediatrics get busy!) #mayoragan
Tue Mar 15 6:46:46 PDT 2011

ahynes1

http://www.myspace.com/mayoclinic #mayoragan
Tue Mar 15 6:47:17 PDT 2011

chrisboyer

Show of hands - how many hospitals started their #socialmedia accounts like @leeaase is describing: to stake your claim? #mayoragan
Tue Mar 15 6:47:59 PDT 2011

ToplineMD

Mayo has 1,154 videos on YouTube. Shot with consumer-grade Flip camera. Simple and effective. #mayoragan
Tue Mar 15 6:48:09 PDT 2011

ahynes1

Idea from Mayo: Password protect posts on blog while it is on embargo. Unprotect it when it comes off embargo. #mayoragan
Tue Mar 15 6:48:34 PDT 2011

randyschwarz

Mayo Clinic's YouTube channel currently has over 1100+ videos http://tinyurl.com/oxygm6 #MayoRagan #MCCSM
Tue Mar 15 6:49:00 PDT 2011

ToplineMD

@chrisboyer @LeeAase We have docs that want to claim certain domain names, like MiamiOBGyn.com. Similiar situation. #mayoragan
Tue Mar 15 6:49:51 PDT 2011

chrisboyer

@leeaase: Sharing Mayo Clinic (highlighting patient stories): http://sharing.mayoclinic.org/ #mayoragan
Tue Mar 15 6:49:53 PDT 2011

caityrosey

We told them it was a web site with comments. Later on we told them, "oh by the way, it's a blog." #mayoragan
Tue Mar 15 6:49:58 PDT 2011

ahynes1

@LeeAase talks about Dr. Luther's document as the first viral document, thanks to Gutenberg.. #mayoragan
Tue Mar 15 6:51:20 PDT 2011

chrisboyer

Here's a link to @leeaase's 35 theses: http://bit.ly/hNuf7i #mayoragan
Tue Mar 15 6:51:29 PDT 2011

ahynes1

@LeeAase talks about his 35 theses. Will he mention ClueTrain? #mayoragan
Tue Mar 15 6:51:53 PDT 2011

caityrosey

Check out @leeaase's 35 social media theses http://tinyurl.com/yd6dl9b #mayoragan
Tue Mar 15 6:52:16 PDT 2011

sarahbethrn

Seth Godin: http://bit.ly/VJAgu #mayoragan
Tue Mar 15 6:53:03 PDT 2011

ToplineMD

SMUG 35 Theses of Social Media from @LeeAase http://t.co/BpPJUlp #mayoragan
Tue Mar 15 6:53:28 PDT 2011

caityrosey

Social media are the new millennium's defining communications trend #mayoragan
Tue Mar 15 6:53:56 PDT 2011

randyschwarz

@LeeAase Thesis 1: Air was the first social media #MayoRagan #MCCSM
Tue Mar 15 6:54:00 PDT 2011

chrisboyer

Every presentation by @leeaase about #socialmedia is like a history lesson! #mayoragan
Tue Mar 15 6:54:16 PDT 2011

ahynes1

@LeeAase moves from Gutenberg to Marconi. Printing press to radio... #mayoragan
Tue Mar 15 6:54:18 PDT 2011

mfeyen

Social Media touches all the elements that impact people's perception of Mayo Clinic. #mayoragan
Tue Mar 15 6:54:28 PDT 2011

MrsARodriguez

35 Theses of Social Media from @LeeAase http://t.co/ZVd5UNZ #mayoragan
Tue Mar 15 6:54:28 PDT 2011

Julian_Bond

Ditto! RT @JanetLSameh @julian_bond - Dumped tweetdeck for hootsuite! Much easier to use. cc @kathybarbour cc @randyschwarz #mayoragan
Tue Mar 15 6:55:12 PDT 2011

riggrl

Cost effective, too. RT @ToplineMD: Mayo has 1,154 videos on YouTube. Shot with consumer-grade Flip camera. Simple and effective. #mayoragan
Tue Mar 15 6:55:26 PDT 2011

ahynes1

@LeeAase If you think site blocking is a good idea, let me introduce you to the iPhone. #mayoragan
Tue Mar 15 6:56:02 PDT 2011

tahughes

@LeeAase if you think blocking social media is a viable long-term option for your organization, meet the iPhone. #mayoragan
Tue Mar 15 6:56:18 PDT 2011

chrisboyer

Re: "blocking"I say: "Just because you don't want to be part of the conversation, doesn't mean they stop talking about you" #mayoragan
Tue Mar 15 6:56:33 PDT 2011

rawarrior

@LeeAase: Guttenburg made publishing possible. Zuckerburg made it easy & fun. #mayoragan #hcsm
Tue Mar 15 6:56:44 PDT 2011

randyschwarz

Smart phones are making blocking access to social media at work pointless #MayoRagan #MCCSM
Tue Mar 15 6:56:46 PDT 2011

MrsARodriguez

@LeeAase - MarComm pros who fail to understand #socialmedia flirt with media malpractice. http://t.co/ZVd5UNZ #mayoragan
Tue Mar 15 6:56:50 PDT 2011

ahynes1

@LeeAase - Failing to adopt social media is flirting with media malpractice. #mayoragan
Tue Mar 15 6:56:52 PDT 2011

Louisianafoodie

#mayoragan If you doubt the power of social media, ask Moamar Gaddafi what he thinks.
Tue Mar 15 6:57:02 PDT 2011

caityrosey

Strategy is great, but is no substitute for getting out and pushing the car says @leeaase #mayoragan
Tue Mar 15 6:57:11 PDT 2011

kevindarst

@LeeAase: Still in doubt about SM? Ask Hosni Mubarak how it worked out for him. #mayoragan
Tue Mar 15 6:57:13 PDT 2011

HealthIsSocial

Nice way to put it by @LeeAase re: communicators/marketers who aren't SM savvy: "Media Malpractice". #MayoRagan
Tue Mar 15 6:57:22 PDT 2011

mfeyen

When it comes to social media you already have the risk, why not use the tools. http://www.stopblocking.org/ #mayoragan
Tue Mar 15 6:58:53 PDT 2011

Mary_Pat_Whaley

Nice that we don't have to close our laptops & put down our phones to listen to @LeeAase we can listen, type, tweet, share, enjoy #mayoragan
Tue Mar 15 6:58:53 PDT 2011

chrisboyer

Who else has their #socialmedia policies online? We do: http://www.inova.org/socialmedia #mayoragan
Tue Mar 15 6:59:46 PDT 2011

ToplineMD

@LeeAase re: #socialmedia is free - As I approaches zero, ROI approaches infinity. #mayoragan
Tue Mar 15 7:02:02 PDT 2011

chrisboyer

@leeaase: interesting mathematical theory - as the "I" in ROI approaches zero, ROI approaches infinity. #mayoragan
Tue Mar 15 7:02:09 PDT 2011

JasonPratt

The "Shawn" guy that @LeeAase keeps referring to during his talk is this guy: @Shawngbishop. #MayoRagan
Tue Mar 15 7:02:50 PDT 2011

LaurenVenoy

@randyschwarz @kathybarbour I Still prefer @Tweetdeck, #JustSayin #MayoRagan #MCCSM
Tue Mar 15 7:04:21 PDT 2011

Julian_Bond

Good point! RT @randyschwarz Smart phones are making blocking access to social media at work pointless #MayoRagan #MCCSM
Tue Mar 15 7:04:50 PDT 2011

mfeyen

@JasonPratt thanks, do you have a complete list of the #mccsm team's twitter usernames? #mayoragan
Tue Mar 15 7:05:05 PDT 2011

randyschwarz

Here's part 1 of the Jason Werth video @LeeAase was referring to http://youtu.be/r7DVzKk7RAI #MayoRagan #MCCSM
Tue Mar 15 7:05:18 PDT 2011

randyschwarz

Part 2 of the Jason Werth video http://youtu.be/zQ_Q_qYO--M #MayoRagan #MCCSM
Tue Mar 15 7:06:19 PDT 2011

randyschwarz

Part 3 http://youtu.be/i_ivHzFQwCs #MayoRagan #MCCSM
Tue Mar 15 7:07:36 PDT 2011

ahynes1

@LeeAase talks about a patient showing up at the Mayo Clinic saying that she was referred by Twitter. #mayoragan

Tue Mar 15 7:08:27 PDT 2011

chrisboyer

Here's Erin Turner's blog post that @leeaase is talking about: http://bit.ly/aj0XLG #mayoragan
Tue Mar 15 7:08:40 PDT 2011

mkatmahoney

Here's a link for subscribeing to Seth Godins Blog. http://tinyurl.com/6ymc5ty #mayoragan
Tue Mar 15 7:08:47 PDT 2011

ToplineMD

E-patient goes to Mayo Clinic for procedure after Twitter chat. #mayoragan #hcsm
Tue Mar 15 7:08:53 PDT 2011

mkmackey

#Trends RT @ahynes1: @LeeAase talks about a patient showing up at Mayo Clinic saying that she was referred by Twitter. #mayoragan
Tue Mar 15 7:09:45 PDT 2011

chrisboyer

Here's @mayoclinic's POTS podcast page: http://bit.ly/ecnppO #mayoragan
Tue Mar 15 7:11:28 PDT 2011

chrisboyer

Hayley's POTS story: http://bit.ly/a053ED #mayoragan
Tue Mar 15 7:12:56 PDT 2011

sarahbethrn

@leeaase: Applying social media is the right thing to do #mayoragan
Tue Mar 15 7:16:19 PDT 2011

chrisboyer

#mccsm site: http://socialmedia.mayoclinic.org/ #mayoragan
Tue Mar 15 7:17:33 PDT 2011

kathybarbour

The @MayoClinic Center for Social Media (#MCCSM) team #MayoRagan: @RonaldPetrovich @sesaz @LeeAase @randyschwarz @Shawngbishop, @JasonPratt
Tue Mar 15 7:17:43 PDT 2011

CRelacion

Enjoying the tweets from #mayoragan conference with @LeeAase and his #MCCSM team. Wish I could be there!
Tue Mar 15 7:19:08 PDT 2011

laurenfarabough

Applying social media in healthcare is the right thing to do and in the best interest of your patients. #mayoragan
Tue Mar 15 7:19:39 PDT 2011

chrisboyer

@leeaase I am also amazed and grateful to be part of this revolution #mayoragan
Tue Mar 15 7:19:51 PDT 2011

kevindarst

@pvhsnews is one of the newest members of #mccsm #mayoragan
Tue Mar 15 7:21:53 PDT 2011

sarahbethrn

how to get c-suite buy in on SM? spread the word of success stories, make is a

personal passion rather than a "sell, sell, sell" #mayoragan
Tue Mar 15 7:22:17 PDT 2011

ahynes1

At the #mayoragan conference (@ MayoRagan Social Media Conference w/ @tahughes) http://4sq.com/f2UkjG
Tue Mar 15 7:23:19 PDT 2011

caityrosey

When using a flip cam, always use a tripod #mayoragan
Tue Mar 15 7:23:43 PDT 2011

randyschwarz

Get social media buy-in by showing leadership how social media can benefit their work and help patients too #MayoRagan #MCCSM
Tue Mar 15 7:24:06 PDT 2011

MrsARodriguez

#mayoragan attendees: come say hi! I'm the girl who wrote all over my nametag. :) Gotta get used to the new last name! http://t.co/3PCuMnj
Tue Mar 15 7:24:42 PDT 2011

caityrosey

@MarkRagan says "rehearse your subjects when doing a flip cam video" #mayoragan
Tue Mar 15 7:25:24 PDT 2011

mkatmahoney

Love the Mayo Clinic social media support team. They are such a great group of really talented social media professionals. #mayoragan
Tue Mar 15 7:26:11 PDT 2011

JRobinsonGroup

Love the Mayo Clinic social media support team. They are such a great group of really talented social media professionals. #mayoragan
Tue Mar 15 7:26:12 PDT 2011

caityrosey

@MarkRagan says shoot for a 90-sec video as a rule of thumb #mayoragan
Tue Mar 15 7:26:25 PDT 2011

philbaumann

Love this from @MarkRaganCEO re: video rehearsals: 'I don't care if it's authentic as long as its good!' #MayoRagan
Tue Mar 15 7:26:26 PDT 2011

Julian_Bond

Thx for the shoutout :) RT @raganreporter HMC News Team @Julian_Bond @jasonmcarlton @tahughes @melissatizon @dandunlop @simonslee #mayoragan
Tue Mar 15 7:27:40 PDT 2011

jasonmcarlton

Glad to be part of a great team. RT HMC News Team: @Julian_Bond, @jasonmcarlton, @tahughes, @melissatizon, @dandunlop, @simonslee #mayoragan
Tue Mar 15 7:28:57 PDT 2011

velocidi

@Velocidi EVP @g24khamr to present on overcoming #social media obstacles today at #mayoragan – be sure to drop by http://cot.ag/gNJbjh
Tue Mar 15 7:30:08 PDT 2011

randyschwarz

For those using #FlipCam, check out #Kodak Zi8, a great pocket camcorder that allows external mic http://bit.ly/4AslNq #MayoRagan #MCCSM

Tue Mar 15 7:30:43 PDT 2011

mfeyen

#1 Acceptable video quality: What does the user expect from u, not what quality do u think u need to have. It's not about u. #mayoragan
Tue Mar 15 7:32:28 PDT 2011

Jennifer_Giusti

@randyschwarz Thanks for the tips #mayoragan
Tue Mar 15 7:34:24 PDT 2011

mfeyen

#2 Acceptable Video Quality: What the user expects from u will differ depending on the message and the forum. #mayoragan
Tue Mar 15 7:34:31 PDT 2011

davethecfre

Social Media Summit Keynote - @leeaase http://slidesha.re/fHwLGA #mccsm #mayoragan
Tue Mar 15 7:34:58 PDT 2011

westr

@rawarrior Tweeting at #mayoragan conf in JAX: http://twitpic.com/49qdda
Tue Mar 15 7:36:05 PDT 2011

SarahJEllis

@ #mayoragan social media conference. Just heard Lee Aase speak. Good stuff!
Tue Mar 15 7:43:02 PDT 2011

caityrosey

#mayoragan recommences with Rhonda Mann - Building your marketing strategy around a few words
Tue Mar 15 7:43:47 PDT 2011

Ben_Farkas

" #SocialMedia are a key to higher productivity, not a waste-timer to be blocked by IT" via @leeaase #mayoragan #hcsm
Tue Mar 15 7:44:29 PDT 2011

rkpearson3

Be sure to follow @cjbryant & @SarahBethRN tweeting live from the Social Media Summit in Jacksonville, FL. http://bit.ly/hgbDdf #mayoragan
Tue Mar 15 7:45:54 PDT 2011

chrisboyer

@RhonMann is beginning her presentation at #mayoragan talking about traditional advertising...
Tue Mar 15 7:47:51 PDT 2011

LeeAase

Rhonda Mann from Beth Israel Deaconess (Boston) now on stage at #mayoragan
Tue Mar 15 7:48:36 PDT 2011

chrisboyer

@rhonmann is telling the truth about ad agency "hangover" #mayoragan - been there, done that!
Tue Mar 15 7:50:03 PDT 2011

g24khamr

Great keynote by Mayo's @LeeAase -- check out his prezo here: http://t.co/7RsHmzX #mayoragan
Tue Mar 15 7:50:13 PDT 2011

Next up: MarComm Dir from Beth Israel Deaconess Med Ctr. Sharing story behind

ToplineMD shelholtz

HEALTHY IS campaign. #mayoragan
Tue Mar 15 7:53:34 PDT 2011

Beth Israel Deaconess' Rhonda Mann very funny outlining typical agency selection process at #mayoragan
Tue Mar 15 7:54:31 PDT 2011

Julian_Bond

Totally agree! Cant live without one :) RT @caityrosey When using a flip cam, always use a tripod #mayoragan #MCCSM
Tue Mar 15 7:55:04 PDT 2011

sarahbethrn

"Healthy is Sexy" beth israel deaconess medical center #mayoragan
Tue Mar 15 7:55:41 PDT 2011

chrisboyer

@rhonmann - discussing the "Healthy is Sexy" campaign pitch...and how it morphed into something more appropriate #mayoragan
Tue Mar 15 7:56:21 PDT 2011

ToplineMD

Healthy Is _______. <--- Fill in YOUR blank. #mayoragan (For me, it's "peace of mind.")
Tue Mar 15 7:57:37 PDT 2011

chrisboyer

@rhonmann: Great approach to building an interactive campaign: fill in the blank campaign: "Health is _______" #mayoragan
Tue Mar 15 7:57:52 PDT 2011

MrsARodriguez

Healthy Is _______. <--- Fill in YOUR blank. #mayoragan (For me, it's "peace of mind.")
Tue Mar 15 7:58:00 PDT 2011

tahughes

Rhonda Mann describes "Healthy is ___" interactive campaign. People were encouraged to fill in the blank and send pics. #mayoragan
Tue Mar 15 7:59:01 PDT 2011

simonslee

Healthcare is local. #mayoragan.
Tue Mar 15 7:59:04 PDT 2011

daniellecass

Being active. RT @MrsARodriguez: Healthy Is _______. <--- Fill in YOUR blank. @rhonmann #mayoragan (For me, it's "peace of mind.")
Tue Mar 15 7:59:21 PDT 2011

chrisboyer

Here is the page for the "Healthy Is _____" Campaign: http://bit.ly/eceFVV #mayoragan
Tue Mar 15 8:00:14 PDT 2011

MrsARodriguez

@daniellecass hi there! Are you at #mayoragan?
Tue Mar 15 8:01:18 PDT 2011

sjmonk5

Luv it! RT @chrisboyer @rhonmann Great approach to building an interactive campaign: fill in the blank campaign: "Health is ____" #mayoragan
Tue Mar 15 8:01:24 PDT 2011

JasonPratt

Healthy is: eating a delicious Florida orange. #MayoRagan
Tue Mar 15 8:02:03 PDT 2011

kathybarbour

Or chicken with pineapple RT @JasonPratt: Healthy is: eating a delicious Florida orange. #MayoRagan
Tue Mar 15 8:03:41 PDT 2011

MeredithGould

Healhy is: getting quality sleep! #mayoragan
Tue Mar 15 8:03:54 PDT 2011

kathybarbour

YES! RT @MeredithGould: Healhy is: getting quality sleep! #mayoragan
Tue Mar 15 8:04:08 PDT 2011

HealthIsSocial

Here is the page for the "Healthy Is _____" Campaign: http://bit.ly/eceFVV #mayoragan /via @chrisboyer
Tue Mar 15 8:04:16 PDT 2011

MeredithGould

@MeredithGould Uh, *healthy* is no typos?!? Ooops. #mayoragan
Tue Mar 15 8:05:05 PDT 2011

chrisboyer

@MeredithGould For you, Healthy is "no typos"...I agree! #mayoragan
Tue Mar 15 8:06:05 PDT 2011

MrsARodriguez

Healthy Is ______. Campaign poster and pens. #mayoragan http://t.co/zwHzdyF http://t.co/FpSJ3bw
Tue Mar 15 8:06:20 PDT 2011

jodyms

@healthissocial Healthy is: Cancer free. Pain free. Ability to live, laugh, love. #mayoragan
Tue Mar 15 8:06:42 PDT 2011

erinrbreedlove

"Healthy is knowing when your body is acting differently than normal and seeking help from professionals." #mayoragan
Tue Mar 15 8:06:58 PDT 2011

caityrosey

Healthy is____. Resisting that breakroom pastry...well maybe next time #mayoragan
Tue Mar 15 8:07:04 PDT 2011

cjbryant

Love the strategy RT @chrisboyer: Here is the page for the "Healthy Is _____" Campaign: http://bit.ly/eceFVV #mayoragan #hscsm #hcmktg
Tue Mar 15 8:07:47 PDT 2011

LeeAase

If you liked the Dylan-inspired BIDMC video ads, check out this from Weird Al http://youtu.be/Nej4xJe4Tdg #mayoragan
Tue Mar 15 8:08:07 PDT 2011

caityrosey

I wonder how much of this campaign Rhonda is describing was actually accomplished in the initial 6 weeks? #mayoragan

Tue Mar 15 8:08:16 PDT 2011

ToplineMD

HA! Same! RT @caityrosey: Healthy is____. Resisting that breakroom pastry...well maybe next time #mayoragan
Tue Mar 15 8:08:48 PDT 2011

ahynes1

Heathy is ___ Doing something weird to get attention for Beth Israel Deaconess #mayoragan
Tue Mar 15 8:09:14 PDT 2011

ToplineMD

Wondering if there was a #HealthyIs hashtag? #mayoragan
Tue Mar 15 8:09:43 PDT 2011

chrisboyer

"Healthy Is __________" videos on Beth Israel's YouTube page: http://www.youtube.com/user/TopHospital #mayoragan
Tue Mar 15 8:09:53 PDT 2011

randyschwarz

Healthy is: being able to keep up with this little guy. Campaign: http://bit.ly/eceFVV #mayoragan http://twitpic.com/49qnw2
Tue Mar 15 8:10:13 PDT 2011

caityrosey

Interactive street posters? #mayoragan
Tue Mar 15 8:11:12 PDT 2011

redjudy

#mayoragan
Tue Mar 15 8:11:23 PDT 2011

MeredithGould

New trend? Starting a preso with a PPT slide of one's Xray or other medical data? Works for me! #mayoragan
Tue Mar 15 8:11:38 PDT 2011

HealthIsSocial

@jodyms Healthy is Social ;) #MayoRagan
Tue Mar 15 8:12:00 PDT 2011

daniellecass

Very dramatic. RT @MeredithGould: New trend? Starting a preso with a PPT slide of one's Xray or other medical data? Works for me! #mayoragan
Tue Mar 15 8:12:08 PDT 2011

MeredithGould

@daniellecass Yes, agreed. Makes the "we're all patients" point & reinforces cred re: really knowing industry. #mayoragan
Tue Mar 15 8:13:13 PDT 2011

westr

Creative strategy. RT @ahynes1: Heathy is ___ Doing something weird to get attention for Beth Israel Deaconess #mayoragan
Tue Mar 15 8:13:33 PDT 2011

ToplineMD

LOVE the interactive street posters for "Healthy Is" shown during @rhonmann's talk. Does anyone have a photo to share? #mayoragan
Tue Mar 15 8:14:11 PDT 2011

jodyms

@HealthIsSocial Completely:) Wish I were there w/all of you. Great discussion. #MayoRagan - & thank you @chrisboyer
Tue Mar 15 8:14:25 PDT 2011

NateOsit

Great Resource! RT @chrisboyer Here's a link to @leeaase's 35 theses: http://bit.ly/hNuf7i #mayoragan
Tue Mar 15 8:14:42 PDT 2011

MeredithGould

Noting how "Health is ___" going viral right here & now at #mayoragan. A sociologist's dream relative to qualitative data.
Tue Mar 15 8:14:43 PDT 2011

westr

NB! RT @MeredithGould: New trend? Starting a preso with a PPT slide of one's Xray or other medical data? Works for me! #mayoragan #pm101
Tue Mar 15 8:14:54 PDT 2011

cjbryant

I might try it! RT @MeredithGould: New trend? Starting a preso with PPT slide of one's Xray or other medical data? Works for me! #mayoragan
Tue Mar 15 8:15:22 PDT 2011

Julian_Bond

@caityrosey Thx for the RTs! How's the #mayoragan conference going so far? :) #mccsm
Tue Mar 15 8:16:14 PDT 2011

caityrosey

@Julian_Bond Fantastic. I'm looking forward to when the videos are avail online #mayoragan #mccsm
Tue Mar 15 8:16:39 PDT 2011

ToplineMD

AGREE. @rhonmann re: Ads may not bring in new patients. But will get people thinking about topic, your hospital. #socialmediaROI #mayoragan
Tue Mar 15 8:17:53 PDT 2011

jonmertz

G8 insights from #hcsm leader! RT @NateOsit G8 Resource! RT @chrisboyer Link to @leeaase's 35 theses: http://bit.ly/hNuf7i #mayoragan
Tue Mar 15 8:18:38 PDT 2011

Julian_Bond

@caityrosey That's good! Loving all of the great info coming from the tweets there! Bummed that I couldnt make it there. #mayoragan #mccsm
Tue Mar 15 8:19:16 PDT 2011

kevindarst

Another way to get people in for their colonoscopy: put your CEO's on YouTube http://t.co/4epwOzB #mayoragan
Tue Mar 15 8:19:22 PDT 2011

mkatmahoney

The hardest condition to advertise? A colonoscopy. But I agree we all need to understand our plumbing! #mayoragan
Tue Mar 15 8:20:15 PDT 2011

caityrosey

@RhondaMann "the next time you eat spaghetti you are SO thinking about your colon" #mayoragan
Tue Mar 15 8:20:18 PDT 2011

kathybarbour

She just said polyp - it is my LEAST favorite word in the entire universe.

#mayoragan
Tue Mar 15 8:20:29 PDT 2011

caityrosey

@kathybarbour : 'Moist' is worse #mayoragan
Tue Mar 15 8:20:45 PDT 2011

Julian_Bond

Interesting! RT @MeredithGould New trend? Starting a preso with a PPT slide of one's Xray or other medical data? Works for me! #mayoragan
Tue Mar 15 8:21:01 PDT 2011

kathybarbour

a moist polyp double gross RT @caityrosey: @kathybarbour : 'Moist' is worse #mayoragan
Tue Mar 15 8:21:02 PDT 2011

MeredithGould

OMG! Healthy is...campaign for colonoscopy is brilliant plus good humored! @rhondamann #MayoRagan
Tue Mar 15 8:21:13 PDT 2011

caityrosey

@kathybarbour Blergh. Thanks! :-) #mayoragan
Tue Mar 15 8:21:22 PDT 2011

MeredithGould

@kathybarbour Polyp is your least fave word?!? Please see me after class. #mayoragan
Tue Mar 15 8:21:48 PDT 2011

westr

Rhonda Mann at #mayoragan: http://twitpic.com/49qr9o "healthy is ____" (fill in)
Tue Mar 15 8:22:04 PDT 2011

kathybarbour

Yes, I have no idea why. RT @MeredithGould: @kathybarbour Polyp is your least fave word?!? Please see me after class. #mayoragan
Tue Mar 15 8:22:28 PDT 2011

jodyms

Healthy is: Cancer free. Pain free. Ability to live, laugh, love. #mayoragan
Tue Mar 15 8:22:38 PDT 2011

sjmonk5

Agreed! RT @mfeyen: I love the "Healthy is_______." campaign. http://bit.ly/h0FYO8 Thanks for sharing @Rhonmann! #mayoragan
Tue Mar 15 8:23:43 PDT 2011

mfeyen

Love the Everest pic @Rhonmann!! #mayoragan http://plixi.com/p/84196356
Tue Mar 15 8:24:14 PDT 2011

caityrosey

What % of sent e-cards resulted in an appointment? #mayoragan
Tue Mar 15 8:25:22 PDT 2011

chrisboyer

@rhonmann is really showing the power of an interactive, relevant campaign. Very impressed with the good ROI measurements. #mayoragan
Tue Mar 15 8:25:24 PDT 2011

JasonPratt

This "Healthy is ________ campaign" that @RhonMann is talking about just keeps

going & going. I love it! Nice work, @BIDMChealth! #MayoRagan
Tue Mar 15 8:26:55 PDT 2011

MeredithGould

@Julian_Bond Interesting & effective. Hope I saved all my old "films"! #mayoragan
Tue Mar 15 8:27:16 PDT 2011

sarahbethrn

"Healthy is Being Social" -bidmc.org #mayoragan
Tue Mar 15 8:30:35 PDT 2011

MeredithGould

@kathybarbour I have issues with the word "phlegm." #mayoragan
Tue Mar 15 8:30:40 PDT 2011

westr

@SarahBethRN at #mayoragan: http://twitpic.com/49qu5d #RNchat
Tue Mar 15 8:31:09 PDT 2011

mkatmahoney

@rhonmann was fantastic! She shared many great examples of how a simple campaign can become highly interactive and fun. #mayoragan
Tue Mar 15 8:31:18 PDT 2011

DanFuoco

@kevindarst even if my CEO gets a colonoscopy, not entice me 2 get 1. I don't agree, but nice video. #mayoragan #mayoragan
Tue Mar 15 8:31:26 PDT 2011

Julian_Bond

Good question! Was talking about this recently during #hcsm chat RT @caityrosey What % of sent ecards resulted in an appointment? #mayoragan
Tue Mar 15 8:32:30 PDT 2011

JBNorberg

#mayoragan: "scaling" is the new plagerism...loved @rhonmann. Great, useful ideas for everyone.
Tue Mar 15 8:33:05 PDT 2011

caityrosey

Ooh, now for the crowdsourcing #mayoragan
Tue Mar 15 8:33:31 PDT 2011

ahynes1

@MarkRaganCEO talks about http://fightthebull.com/ giving a BS rating based on jargon, etc. #mayoragan
Tue Mar 15 8:35:04 PDT 2011

Ben_Farkas

Ppl join SM communities to fulfill need for safety, seek advice & be reassured abt their condition http://j.mp/fLBYtk @Synthesio #mayoragan
Tue Mar 15 8:35:26 PDT 2011

kevindarst

Why do I think I'm going to love this? Fightthebull.com from @MarkRaganCEO #mayoragan
Tue Mar 15 8:35:43 PDT 2011

kathybarbour

That is a gross one too. I 'm with you. RT @MeredithGould: @kathybarbour I have issues with the word "phlegm." #mayoragan
Tue Mar 15 8:35:44 PDT 2011

chrisboyer

@markraganceo here's another site to check out (but you can't get to it from within Mayo's firewall: http://bit.ly/dC0Ecp) #mayoragan
Tue Mar 15 8:35:49 PDT 2011

randyschwarz

@MarkRaganCEO recommends DynamicTweetes.com. Check them out http://bit.ly/3Jj2Pp #MayoRagan #MCCSM
Tue Mar 15 8:37:31 PDT 2011

sarahbethrn

Still struggling with no power outlet in the front! #mayoragan
Tue Mar 15 8:40:22 PDT 2011

philbaumann

Twitter client recommendation from @MarkRaganCEO is Dynamic Tweets http://DynamicTweets.com #MayoRagan
Tue Mar 15 8:40:44 PDT 2011

ToplineMD

Check out our #hcmktg and #hcsm services for physicians. #mayoragan http://t.co/kRTJIO0
Tue Mar 15 8:40:44 PDT 2011

ahynes1

@chrisboyer talks about using QR Codes. (Yay!) @MarkRaganCEO talks about Microsoft Tag on badges.(Meh) #mayoragan
Tue Mar 15 8:40:45 PDT 2011

caityrosey

Download Tag Reader here http://bit.ly/hAMQKI #mayoragan
Tue Mar 15 8:40:50 PDT 2011

randyschwarz

Need to look into @Microsoft Tag http://bit.ly/eftJkC #MayoRagan #MCCSM
Tue Mar 15 8:40:56 PDT 2011

Julian_Bond

:) RT @MeredithGould @Julian_Bond Interesting & effective. Hope I saved all my old "films"! #mayoragan
Tue Mar 15 8:41:08 PDT 2011

daniellecass

@TopLineMD - come sit at my table: second row - we have extra seats and power outlets #mayoragan
Tue Mar 15 8:41:22 PDT 2011

shelholtz

"Nuggets of Wisdom from #MayoRagan" - http://sfy.co/2ao
Tue Mar 15 8:42:02 PDT 2011

shelholtz

I'm collecting nuggests of wisdom from today's #mayoragan conference: http://sfy.co/2ao
Tue Mar 15 8:43:26 PDT 2011

caityrosey

@randyschwarz Just sent it to my iPhone. Will experiment shortly. #MayoRagan #MCCSM
Tue Mar 15 8:45:05 PDT 2011

cjbryant

Grt nuggets RT @shelholtz: "Nuggets of Wisdom from #MayoRagan" http://sfy.co/2ao #hcsm #mccsm
Tue Mar 15 8:45:36 PDT 2011

ahynes1

Waiting for lunch... chatting... catching up .... #mayoragan
Tue Mar 15 8:47:22 PDT 2011

Julian_Bond

Nice collection of tweets here: RT @shelholtz "Nuggets of Wisdom from #MayoRagan" - http://sfy.co/2ao #MCCSM #hcsm
Tue Mar 15 8:47:58 PDT 2011

Ben_Farkas

10% of all the comments published using social media mention the word HELP http://j.mp/fLBYtk @Synthesio #mayoragan #hcsm
Tue Mar 15 8:48:55 PDT 2011

shelholtz

Nuggets of Wisdom from #MayoRagan http://post.ly/1kg5K
Tue Mar 15 8:53:52 PDT 2011

ahynes1

All the sandwiches are "gourmet" but the chicken salad isn't great. I wish I had something non-gourmet #mayoragan
Tue Mar 15 8:57:44 PDT 2011

nutrigenomics

would be interested (relevant for the next day) RT @westr: Rhonda Mann at #mayoragan: http://twitpic.com/49qr9o "healthy is ____" (fill in)
Tue Mar 15 8:58:21 PDT 2011

ToplineMD

Healthy Is... This lunch! Lol. (From my coworker Jennifer.) #mayoragan
Tue Mar 15 9:03:00 PDT 2011

caityrosey

Definitely! Grilled veggie wrap! Yum. RT @TopLineMD: Healthy Is... This lunch! Lol. (From my coworker Jennifer.) #mayoragan
Tue Mar 15 9:04:54 PDT 2011

philbaumann

Coming up now is a panel with @daniellecass of Kaiser Permanente, @jeisman of HHSgov #MayoRagan
Tue Mar 15 9:07:34 PDT 2011

wkonline

10% of all the comments published using social media mention the word HELP http://j.mp/fLBYtk @Synthesio #mayoragan #hcsm by @Ben_Farkas
Tue Mar 15 9:07:42 PDT 2011

kevindarst

Not a coincidence: I'm trying to diagnose my foot pain online while listening to #mayoragan prezos about #hcsm
Tue Mar 15 9:11:19 PDT 2011

caityrosey

Interactive panel: What do you do tomorrow when you go back to the office #mayoragan
Tue Mar 15 9:11:32 PDT 2011

MrsARodriguez

Lunchtime panel with @daniellecass @gingeranderson @jeisman @billyorr @g24khamr #mayoragan
Tue Mar 15 9:11:46 PDT 2011

chrisboyer ahynes1

Lunchtime panel discussion on how to implement ideas learned at the #mayoragan conference, moderated by @daniellecass
Tue Mar 15 9:12:01 PDT 2011

@daniellecass starts off the lunch panel about how to get buy-in. Seeks to make it interactive. (Tweetstream on the screen?) #mayoragan
Tue Mar 15 9:12:15 PDT 2011

caityrosey

We start with Ginger Anderson from Scripps #mayoragan
Tue Mar 15 9:12:47 PDT 2011

caityrosey

Call the guys from you tube.... hehe #mayoragan
Tue Mar 15 9:17:00 PDT 2011

dsgold

@PhilBaumann Is there a reason Mark gave for preferring Dynamic Tweets over other apps? #MayoRagan
Tue Mar 15 9:17:20 PDT 2011

caityrosey

Start small....success begets success #mayoragan
Tue Mar 15 9:17:58 PDT 2011

caityrosey

Know your audience. Find out where they're spending their time. #mayoragan Pew center has a lot of info/resources
Tue Mar 15 9:19:09 PDT 2011

caityrosey

Get buy-in and build allies from within #mayoragan
Tue Mar 15 9:19:38 PDT 2011

caityrosey

Make friends with your lawyers #mayoragan
Tue Mar 15 9:19:51 PDT 2011

laurenfarabough

Know where your audience is spending its time. #mayoragan
Tue Mar 15 9:20:01 PDT 2011

caityrosey

Partner with existing online platforms that are trusted, where people are already spending their time. #mayoragan
Tue Mar 15 9:21:00 PDT 2011

ahynes1

@jeisman of @hhsgov talks about going to where the readers are instead of expecting them to come to you #mayoragan
Tue Mar 15 9:21:44 PDT 2011

FranklinTweets

@kevindarst Where did you find those #mayoragan prezos? Mind sharing that link?
Tue Mar 15 9:21:47 PDT 2011

mfeyen

Why does it always create laughter when people recommend making friends with your lawyer? @danielg280 #mayoragan
Tue Mar 15 9:21:56 PDT 2011

Great advice RT @caityrosey: Partner w/existing online platforms that are trusted,

sjmonk5 caityrosey

where people are already spending their time. #mayoragan
Tue Mar 15 9:22:17 PDT 2011

SM....is it gonna be like CHarlie Sheen? Heh #mayoragan
Tue Mar 15 9:24:01 PDT 2011

MeredithGould

@mfeyen Really, nothing remotely funny about lawyers. #mayoragan
Tue Mar 15 9:24:01 PDT 2011

kathybarbour

Check out flavors.me to design your own site in minutes and integrate your feeds! #mayoragan
Tue Mar 15 9:24:02 PDT 2011

sarahbethrn

@suegirlsue send your resume to Racepoint group, @billyorr is speaking in a lunch panel about SM, based in San Francisco #mayoragan
Tue Mar 15 9:25:47 PDT 2011

caityrosey

Imagine a day when your web site doesn't work. Where are people talking? How would you reach out to them? #mayoragan
Tue Mar 15 9:25:56 PDT 2011

ahynes1

@billyorr talks about dealing with disasters (24x7) online as I read about Fukushima #mayoragan
Tue Mar 15 9:26:45 PDT 2011

LeeAase

@PhilBaumann @caityrosey We had our speakers lined up for #mayoragan several months ago - @texasgirl11 did the heavy lifting
Tue Mar 15 9:28:20 PDT 2011

tahughes

@Billyorr Once you turn motivation on, it's very hard to turn it off. #mayoragan
Tue Mar 15 9:28:47 PDT 2011

MeredithGould

@ctsinclair Wish you were here! #mccsm #mayoragan
Tue Mar 15 9:29:40 PDT 2011

LeeAase

Dittos! RT @MeredithGould: @ctsinclair Wish you were here! #mccsm #mayoragan
Tue Mar 15 9:30:24 PDT 2011

DanFuoco

Bingo! RT @ahynes1: @jeisman of @hhsgov talks about going to where readers are vs. expecting them to come to you #mayoragan #mayoragan
Tue Mar 15 9:30:34 PDT 2011

rawarrior

@riotkat Aw my joints & I are in Jacksonville @ #mayoragan listening to @jeisman of @hhsgov talk on #hcsm. Girl from Norfolk at my table. :)
Tue Mar 15 9:30:34 PDT 2011

caityrosey

@g24khamr confesses to slight obsession with death #mayoragan
Tue Mar 15 9:31:53 PDT 2011

caityrosey

How do you go from 'I don't know' to ' let's find out' ? #mayoragan When people say 'no' they often mean 'I don't know'
Tue Mar 15 9:32:50 PDT 2011

tahughes

When people say no to social media, they're really saying "I don't know" says @g24khamr. #mayoragan
Tue Mar 15 9:33:24 PDT 2011

tahughes

@g24khamr "Your homepage is not your homepage. Google is your homepage." #mayoragan
Tue Mar 15 9:34:16 PDT 2011

caityrosey

Engage people with content they care about says @g24khamr #mayoragan
Tue Mar 15 9:34:50 PDT 2011

sarahbethrn

@suegirlsue also check out http://velocidi.com/ @g24khamr is speaking now at #mayoragan
Tue Mar 15 9:35:02 PDT 2011

Jennifer_Giusti

Panel lunch discussion quite interesting "no" may actually mean "I dont know" #mayoragan
Tue Mar 15 9:35:03 PDT 2011

JBNorberg

@g24khamr #mayoragan: "Let's do social media" Yes, let's!
Tue Mar 15 9:35:13 PDT 2011

chrisboyer

@g24khamr "Before you do it externally, do it internally" - but hard to do when your company's blocking! #mayoragan
Tue Mar 15 9:37:46 PDT 2011

riggrl

How true! RT @tahughes: @g24khamr "Your homepage is not your homepage. Google is your homepage." #mayoragan
Tue Mar 15 9:37:51 PDT 2011

chrisboyer

@MeredithGould Good point - I think we should "Be" #socialmedia, not "do" it. #mayoragan
Tue Mar 15 9:38:23 PDT 2011

caityrosey

Approach SM as a core function that affects all areas of your business #mayoragan. SM isn't a piece of the pie. It's the pan.
Tue Mar 15 9:38:48 PDT 2011

MrsARodriguez

@g24khamr "Social media isn't part of the pie. It's the pan." #mayoragan
Tue Mar 15 9:39:21 PDT 2011

ToplineMD

@g24khamr "Social media isn't part of the pie. It's the pan." #mayoragan
Tue Mar 15 9:39:22 PDT 2011

MeredithGould

@chrisboyer Being v. Doing is a core conversation among sociologists & anthropologists. @HealthIsSocial should take it on! #mayoragan
Tue Mar 15 9:39:33 PDT 2011

chrisboyer

When starting with #socialmedia, it's better to start small, be smart and go slow. #mayoragan
Tue Mar 15 9:39:46 PDT 2011

mkatmahoney

Social media is part of everything. Is it built into your overall communications strategy.? Social media should be at the core. #mayoragan
Tue Mar 15 9:39:57 PDT 2011

sarahbethrn

Don't use SM as a campaign -@g24khamr #mayoragan
Tue Mar 15 9:40:00 PDT 2011

tahughes

@g24khamr "Social media is not the pie. Social media is the pan." #mayoragan
Tue Mar 15 9:40:34 PDT 2011

riggrl

@g24hamr: Social media isn't a piece of the pie. It's the pan. It impacts every part of your organization. #mayoragan
Tue Mar 15 9:40:46 PDT 2011

cjbryant

Per @g24khamr "Social media isn't a piece of the pie, it's the pan" #mayoragan #hcsm #mccsm #hcmktg
Tue Mar 15 9:41:07 PDT 2011

chrisboyer

Social media brings home the bacon. Social media managers fry it up in the pan. :) #mayoragan
Tue Mar 15 9:41:28 PDT 2011

kevindarst

@g24khamr: Ideas are nothing if not acted upon. #mayoragan
Tue Mar 15 9:42:01 PDT 2011

paowerteam

Great point. Potential hurdle. RT @chrisboyer @tahughes: Whn ppl say no 2 social media, they're really saying "IDK" ~ @g24khamr. #mayoragan
Tue Mar 15 9:42:45 PDT 2011

Ben_Farkas

Great quote! RT @cjbryant @g24khamr "Social media isn't a piece of the pie, it's the pan" #mayoragan #hcsm #mccsm #hcmktg
Tue Mar 15 9:43:09 PDT 2011

caityrosey

Ask you audience what they want to hear about #mayoragan
Tue Mar 15 9:45:10 PDT 2011

dsgold

@PhilBaumann So noted -- thank you. How you enjoying the #mayoragan juntos?
Tue Mar 15 9:46:11 PDT 2011

chrisboyer

Good room discussion about real-life challenges with implementing #socialmedia at #mayoragan today...
Tue Mar 15 9:47:17 PDT 2011

AHowland

Good point. RT @caityrosey: Don't pick fights with people who buy their ink by the barrel...online is limitless...#mayoragan
Tue Mar 15 9:47:43 PDT 2011

philbaumann

@dsgold I'm having a great time. Lots of friendly people - wide range of backgrounds. #MayoRagan
Tue Mar 15 9:48:12 PDT 2011

sjmonk5

So true - RT @chrisboyer: RT @tahughes: When people say no to social media, they're really saying "I don't know" says @g24khamr. #mayoragan
Tue Mar 15 9:49:00 PDT 2011

wkonline

"Social media isn't a piece of the pie, it's the pan" #mayoragan #hcsm #mccsm #hcmktg by @Ben_Farkas @cjbryant @g24khamr
Tue Mar 15 9:49:03 PDT 2011

MrsARodriguez

@MarkRaganCEO applauds @AskCiti for their customer service in an industry that has sensitive customer data. #mayoragan
Tue Mar 15 9:51:25 PDT 2011

vj_CR

"@tahughes: When people say no to social media, they're really saying "I don't know" says @g24khamr. #mayoragan" #hcsmla
Tue Mar 15 9:51:25 PDT 2011

ToplineMD

@MarkRaganCEO applauds @AskCiti for their customer service in an industry that has sensitive customer data. #mayoragan
Tue Mar 15 9:51:26 PDT 2011

caityrosey

"Liking" your employer on FB is not the same thing as "friending" them #mayoragan
Tue Mar 15 9:53:44 PDT 2011

ahynes1

Idea: Facebook tailgate party. Open up facebook at the cafeteria where new users can connect, learn, and set proper privacy. #mayoragan
Tue Mar 15 9:54:28 PDT 2011

HealthIsSocial

@MeredithGould I shall do my best - that's a big (and yes, core) consideration. #MayoRagan
Tue Mar 15 9:55:06 PDT 2011

MrsARodriguez

Someone said their IT team sets up computers in cafeteria during lunch. Walk employees thru setting up FB acct, privacy settings. #mayoragan
Tue Mar 15 9:55:12 PDT 2011

ToplineMD

Someone said their IT team sets up computers in cafeteria during lunch. Walk employees thru setting up FB acct, privacy settings. #mayoragan
Tue Mar 15 9:55:13 PDT 2011

ToplineMD

Called Facebook Tailgate Parties. #mayoragan
Tue Mar 15 9:56:13 PDT 2011

MrsARodriguez

Called Facebook Tailgate Parties. #mayoragan
Tue Mar 15 9:56:13 PDT 2011

ahynes1

@jeisman of @hhsgov talks about using blogs for a more conversational approach

to contact press contacts. #mayoragan
Tue Mar 15 9:56:18 PDT 2011

FrisoRaemaekers

...and lead, don't manage... RT @SarahBethRN Don't use SM as a campaign -@g24khamr #mayoragan
Tue Mar 15 9:56:26 PDT 2011

StaceyLSimon

Tip for engaging employees on Facebook: Educate that "liking" is not same as "friending." Page mgr cannot see fans' profiles #mayoragan
Tue Mar 15 9:56:47 PDT 2011

mkatmahoney

Ragan's PR Daily -10 everyday decisions that will lead to social media success http://tinyurl.com/4jwbe7l #mayoragan
Tue Mar 15 9:56:51 PDT 2011

JasonPratt

The #MayoRagan lunch panel: @daniellecass, @gingeranderson w/ @ScrippsHealth, @jeisman w/ @hhsgov, @billyorr w/ Healthcare3dot0 & @g24khamr.
Tue Mar 15 9:58:05 PDT 2011

toni_carey

SEO RT @riggrl: How true! RT @tahughes: @g24khamr "Your homepage is not your homepage. Google is your homepage." #mayoragan
Tue Mar 15 9:58:23 PDT 2011

ahynes1

@MarkRaganCEO shouts out to @SeattleMamaDoc as a physician that is doing well on Twitter. #mayoragan
Tue Mar 15 9:58:33 PDT 2011

caityrosey

Ah, here's Surmo http://bit.ly/eN9qSF #mayoragan
Tue Mar 15 9:58:47 PDT 2011

ahynes1

@daniellecass is asking for people who are using social media to reach participants in research panels. #mayoragan
Tue Mar 15 9:59:14 PDT 2011

ToplineMD

@MarkRaganCEO also applauds Seattle Mama Doc for being a pioneer of #hcsm http://tinyurl.com/27msam3 #mayoragan
Tue Mar 15 9:59:31 PDT 2011

MrsARodriguez

@MarkRaganCEO also applauds Seattle Mama Doc for being a pioneer of #hcsm http://tinyurl.com/27msam3 #mayoragan
Tue Mar 15 9:59:31 PDT 2011

tahughes

What kind of food should one have at a "Facebook tailgate party?" ;-) #mayoragan
Tue Mar 15 10:00:31 PDT 2011

philbaumann

Big shout-out given to @SeattleMamaDoc from @MarkRaganCEO #MayoRagan #MDchat
Tue Mar 15 10:00:36 PDT 2011

HealthIsSocial

Big shout-out given to @SeattleMamaDoc from @MarkRaganCEO #MayoRagan #MDchat
Tue Mar 15 10:00:36 PDT 2011

LaurenVenoy

I am getting a T-shirt screen printer. #MayoRagan quotes deserve their own signature line.
Tue Mar 15 10:00:49 PDT 2011

chrisboyer

FYI - #mayoragan Facebook page: https://www.facebook.com/group.php? gid=125863980786206 #mccsm
Tue Mar 15 10:00:55 PDT 2011

caityrosey

Coming up next: Shel Holtz - 10 things you need to know about the mobile revolution in health care communications #mayoragan
Tue Mar 15 10:05:43 PDT 2011

sarahbethrn

...and we have POWER!...thanks! #mayoragan
Tue Mar 15 10:08:06 PDT 2011

AmandaChanguris

I'd buy! RT @LaurenVenoy: I am getting a T-shirt screen printer. #MayoRagan quotes deserve their own signature line.
Tue Mar 15 10:11:35 PDT 2011

cjbryant

Loved the idea! RT @tahughes: What kind of food should one have at a "Facebook tailgate party?" ;-) #mayoragan #hcsm #hcmktg
Tue Mar 15 10:13:01 PDT 2011

mfeyen

Bratwurst!!! RT @tahughes: What kind of food should one have at a "Facebook tailgate party?" ;-) #mayoragan
Tue Mar 15 10:14:04 PDT 2011

ShanaSpeaks

FYI - Here is @VUMChealth social media toolkit http://ht.ly/4f2cL & training video http://ht.ly/4f2cM #mayoragan
Tue Mar 15 10:14:13 PDT 2011

tahughes

Up next: 10 things you need to know about mobile revolution in health care comm. #mayoragan
Tue Mar 15 10:14:23 PDT 2011

cjbryant

Grt resource RT @ShanaSpeaks: FYI - @VUMChealth social media toolkit http://ht.ly/4f2cL & training video http://ht.ly/4f2cM #mayoragan
Tue Mar 15 10:15:34 PDT 2011

mkatmahoney

Warm KK donuts RT @cjbryant: RT @tahughes: What kind of food should one have at a "Facebook tailgate party?" ;-) #mayoragan #hcsm #hcmktg
Tue Mar 15 10:15:51 PDT 2011

ahynes1

HT to @StaceyLSimon attending #mayoragan and tweeting about doc at her org on nuclear reactors.
Tue Mar 15 10:16:57 PDT 2011

chrisboyer

@shelholtz is about to command the stage at the #mayoragan conference talking about 10 things you need to know about mobile
Tue Mar 15 10:17:56 PDT 2011

kathybarbour sarahbethrn

@shelholtz is up now! Can't wait for mobile revolution tips! #mayoragan #mccsm
Tue Mar 15 10:18:13 PDT 2011

At a front row table with @rawarrior @westr @cjbryant at the #Mayoragan SM summit. Afternoon session about to commence by @shelholtz
Tue Mar 15 10:18:19 PDT 2011

MrsARodriguez

Had a brief but great convo w/ @chrisboyer @philbaumann during the break about #social media ROI. #mayoragan
Tue Mar 15 10:18:29 PDT 2011

mkatmahoney

@shelholtz: 10 things to know about mobile in health care communications. #mayoragan
Tue Mar 15 10:18:59 PDT 2011

chrisboyer

@MrsARodriguez @philbaumann Let's talk more later today - after my presentation! #mayoragan
Tue Mar 15 10:19:08 PDT 2011

caityrosey

Check out Shel's podcast http://bit.ly/f9xKel For Immediate Release #mayoragan
Tue Mar 15 10:19:11 PDT 2011

MrsARodriguez

Up next: @ShelHoltz on mobile revolution in #healthcare comm. #mayoragan
Tue Mar 15 10:20:07 PDT 2011

kathybarbour

Fun texting exercise by @shelholtz at #mayoragan
Tue Mar 15 10:20:56 PDT 2011

ToplineMD

Up next: @ShelHoltz on mobile revolution in #healthcare comm. #mayoragan
Tue Mar 15 10:21:00 PDT 2011

ahynes1

@ShelHoltz starts off with a demo of people responding to a poll, texting via smartphone. #mayoragan
Tue Mar 15 10:21:28 PDT 2011

chrisboyer

Nice interactive demo with texting from @shelholtz at #mayoragan
Tue Mar 15 10:21:32 PDT 2011

kathybarbour

10 things you should be aware of in mobile revolution - via @shelholtz #mayoragan
Tue Mar 15 10:21:49 PDT 2011

sjmonk5

@chrisboyer What did he use to do that!? #mayoragan
Tue Mar 15 10:21:59 PDT 2011

tahughes

The shift to mobile is already under way, says @shelholtz. #mayoragan
Tue Mar 15 10:22:14 PDT 2011

ToplineMD

Had a brief but great convo w/ @chrisboyer @philbaumann during the break about

#socialmedia ROI. #mayoragan
Tue Mar 15 10:22:14 PDT 2011

kathybarbour

1. The shift is already underway via @shelholtz #mayoragan
Tue Mar 15 10:22:28 PDT 2011

caityrosey

Tried to tweet "wanttablet" but got an error message :-)RT @chrisboyer: Nice interactive demo with texting from @shelholtz at #mayoragan
Tue Mar 15 10:22:30 PDT 2011

chrisboyer

Ready for @shelholtz's top 10 list of the mobile revolution - here goes: #` the shift is already underway! #mayoragan
Tue Mar 15 10:22:33 PDT 2011

LeeAase

Shel says 1. The Shift to Mobile is Underway #mayoragan - global mobile tops desktop web acccess by 2014
Tue Mar 15 10:22:44 PDT 2011

kathybarbour

More people will be using mobile devices in 2014 than computers @shelholtz #mayoragan
Tue Mar 15 10:22:58 PDT 2011

LeeAase

Dittos - I've gotta find out how he did that RT @chrisboyer: Nice interactive demo with texting from @shelholtz at #mayoragan
Tue Mar 15 10:23:07 PDT 2011

mlevinger

New technology is taking off. We all have phones/pda's. The iPad 2 sold out in a few days! #mayoragan
Tue Mar 15 10:23:16 PDT 2011

mfeyen

Global mobile will surpass computers to access the Internet worldwide by 2014.#mayoragan
Tue Mar 15 10:23:17 PDT 2011

kathybarbour

Conferences are already designed around mobile health #mayoragan
Tue Mar 15 10:23:30 PDT 2011

caityrosey

mHealth = mobile health. $1.7 billion market in 2014 #mayoragan
Tue Mar 15 10:23:58 PDT 2011

chrisboyer

mHealth definition on Wikpedia: http://en.wikipedia.org/wiki/MHealth #mayoragan
Tue Mar 15 10:24:01 PDT 2011

mfeyen

@shelholtz how did you do that interactive mobile demo? AWESOME!!!! #mayoragan
Tue Mar 15 10:24:42 PDT 2011

caityrosey

challenge of reaching ees who are not at workstations all day -- give them smart phones #mayoragan
Tue Mar 15 10:24:42 PDT 2011

westr

@shelholtz talking about #mHealth revolution at #mayoragan http://twitpic.com/49ru4k #pm101 #hcsm
Tue Mar 15 10:24:46 PDT 2011

g24khamr

Thanks for all the tweets and RTs from today's #mayoragan panel -- hope all your "no"s turn to "yes" soon!
Tue Mar 15 10:25:17 PDT 2011

sarahbethrn

@shelholtz: more organizations are realizing bedside clinicians (NURSES) need smartphones #mhealth devices #mayoragan #RNchat
Tue Mar 15 10:25:49 PDT 2011

chrisboyer

Wow - mobile access to social media has nearly doubled in the past year! #mayoragan
Tue Mar 15 10:26:35 PDT 2011

HealthIsSocial

Check out Medcal Device Data Systems (MDDS) rule exempting % of apps & wireless http://hisoc.us/dVeF1q #MayoRagan
Tue Mar 15 10:27:04 PDT 2011

kathybarbour

2. Patients and families are prime via @shelholtz #mayoragan
Tue Mar 15 10:27:08 PDT 2011

mkatmahoney

Amazing! RT @chrisboyer: Wow - mobile access to social media has nearly doubled in the past year! #mayoragan
Tue Mar 15 10:27:22 PDT 2011

ToplineMD

17% of cell phone users have searched for health information. #mayoragan
Tue Mar 15 10:27:30 PDT 2011

randyschwarz

17 % of cell owners have searched for health information on their phone #MayoRagan #MCCSM
Tue Mar 15 10:27:44 PDT 2011

LeeAase

Pew: 17% of cell phone owners have searched for health info on phone, and 9% have health apps #mayoragan
Tue Mar 15 10:27:46 PDT 2011

chrisboyer

29% of 18-29 year olds search for health information on mobile devices #mayoragan
Tue Mar 15 10:27:54 PDT 2011

kathybarbour

17% of cell owners have searched for health info on the phone and 9 % of cell owners have health apps on phones via @shelholtz #mayoragan
Tue Mar 15 10:28:04 PDT 2011

philbaumann

@MrsARodriguez Here it is: Roi of the Tweet http://hisoc.us/bWWZX9 #MayoRagan
Tue Mar 15 10:28:16 PDT 2011

mlinson

Same! RT @leeaase: Dittos - gotta find out how he did that RT @chrisboyer: Nice interactive demo with texting from @shelholtz at #mayoragan
Tue Mar 15 10:28:34 PDT 2011

kathybarbour

3. Doctors will soon begin to demand it #mayoragan #mccsm
Tue Mar 15 10:29:16 PDT 2011

caityrosey

Doctors will soon be demanding more SM #mayoragan
Tue Mar 15 10:29:23 PDT 2011

chrisboyer

Doctors will demand mobile apps - another reason for the mobile revolution in healthcare (says @shelholtz) #mayoragan
Tue Mar 15 10:29:28 PDT 2011

tahughes

3. Doctors will soon begin demanding mobile access, says @shelholtz. #mayoragan
Tue Mar 15 10:29:33 PDT 2011

thomasgetchius

Surprised it's not higher RT @LeeAase: Pew: 17% of cell phone owners have searched for htlh info on phone, and 9% have hlth apps #mayoragan
Tue Mar 15 10:29:39 PDT 2011

ToplineMD

My phone was under the table charging! RT @ahynes1: @ShelHoltz starts off w/ a demo by responding 2 poll, texting via smartphone #mayoragan
Tue Mar 15 10:29:42 PDT 2011

kathybarbour

@mfeyen I agree. I think soon is now! #mayoragan
Tue Mar 15 10:30:18 PDT 2011

Mary_Pat_Whaley

@shelholtz "Doctors will soon DEMAND mobile health ability" Especially those right out of residency! #mayoragan
Tue Mar 15 10:30:38 PDT 2011

ToplineMD

@ShelHoltz Please tell us how you did the poll via text! #mayoragan
Tue Mar 15 10:30:58 PDT 2011

sjmonk5

@tahughes @chrisboyer We already have a few that already are! #mayoragan
Tue Mar 15 10:31:27 PDT 2011

caityrosey

@TopLineMD www.polleverywhere.com #mayoragan
Tue Mar 15 10:31:27 PDT 2011

kathybarbour

As the tools are launched and doctors learn about them, they will want them. 72 percent of doctors are using smartphones #mayoragan
Tue Mar 15 10:31:41 PDT 2011

ahynes1

in us 72% of doctors currently using smartphones ref @ShelHoltz via voalte #mayoragan
Tue Mar 15 10:32:01 PDT 2011

kathybarbour

The iPad is being used in the operating room #mayoragan #mccsm
Tue Mar 15 10:32:19 PDT 2011

chrisboyer

In our hospital, the docs started using iPads which caused the exec staff to start using them. #mayoragan
Tue Mar 15 10:32:27 PDT 2011

daniellecass

Here's Kaiser Permanente's social media policy: http://bit.ly/kpsm #mayoragan outlines protecting patient info, blogging best practices, etc
Tue Mar 15 10:32:27 PDT 2011

kathybarbour

There is an app for doctors to look at X-Rays on the tablet #mayoragan #mccsm
Tue Mar 15 10:33:39 PDT 2011

daniellecass

Kaiser Permanente social media policy is always being updated http://bit.ly/kpsm #mayoragan
Tue Mar 15 10:34:00 PDT 2011

kathybarbour

A wand, smartphone and an app can result in an ultrasound #mayoragan #mccsm
Tue Mar 15 10:34:22 PDT 2011

ToplineMD

@ShelHoltz showing uses of iPads in hospitals, physician offices. Inexpensive, everyday tools w/ huge uses. #mayoragan
Tue Mar 15 10:34:33 PDT 2011

NAPH1981

Thx! MT @daniellecass: Here's Kaiser Permanente's social media policy: http://bit.ly/kpsm #mayoragan #hcsm
Tue Mar 15 10:34:40 PDT 2011

mlinson

Thx! MT @daniellecass: Here's Kaiser Permanente's social media policy: http://bit.ly/kpsm #mayoragan #hcsm
Tue Mar 15 10:34:40 PDT 2011

ahynes1

Ultrasound wand and a smartphone for ultrasound anywhere. Very cool. #mayoragan
Tue Mar 15 10:34:41 PDT 2011

caityrosey

Use smartphone and wand to do ultrasounds? And then email to patient so they can post it to FB while still on the table? :-) #mayoragan
Tue Mar 15 10:35:03 PDT 2011

tahughes

@shelholtz showing slide of ultrasound wand that works with mobile phones. #mayoragan Conduct ultrasound anytime, anywhere. #mayoragan
Tue Mar 15 10:35:23 PDT 2011

chrisboyer

Using an ultasound wand with a smartphone http://bit.ly/gqD1aO #mayoragan
Tue Mar 15 10:35:28 PDT 2011

ahynes1

http://mobisante.com #mayoragan
Tue Mar 15 10:35:40 PDT 2011

kathybarbour

@TopLineMD I've been awaiting iPad2, but didn't realize they would sell out #mayoragan #mccsm

Tue Mar 15 10:35:44 PDT 2011

kathybarbour

4. The mobile we trumps apps #mayoragan #mccsm
Tue Mar 15 10:36:13 PDT 2011

tahughes

4. The mobile Web trumps apps. @shelholtz #mayoragan
Tue Mar 15 10:36:21 PDT 2011

chrisboyer

Good point from @shelholtz "mobile web trumps apps" - you agree, @intervaladam? #mayoragan
Tue Mar 15 10:36:28 PDT 2011

mfeyen

The mobile web trumps apps via @shelholtz at #mayoragan.
Tue Mar 15 10:36:56 PDT 2011

JBNorberg

#mayoragan listening to @shelholtz. Did you see this one last year? http://t.co/Rroic6o
Tue Mar 15 10:36:58 PDT 2011

LeeAase

Mobile-friendly Web site are probably more important than mobile apps #mayoragan
Tue Mar 15 10:37:03 PDT 2011

kathybarbour

Make sure your website is mobile ready before developing the mobile app #mccsm #mayoragan
Tue Mar 15 10:37:19 PDT 2011

lulugrimm

AGREE! RT @LeeAase: Mobile-friendly website are probably more important than mobile apps #mayoragan
Tue Mar 15 10:37:27 PDT 2011

daniellecass

@shelholz: Is your website mobile-ready? #mayoragan
Tue Mar 15 10:37:29 PDT 2011

ahynes1

@ShelHoltz talks about mobile web trumps apps and less than 5% of downloaded apps get used regularly. #mayoragan
Tue Mar 15 10:37:50 PDT 2011

kathybarbour

If your site has wordpress, it can automatically plug in as a mobile app #mayoragan #mccsm
Tue Mar 15 10:38:14 PDT 2011

tahughes

@shelholtz "Make sure that your website is mobile friendly." #mayoragan
Tue Mar 15 10:38:15 PDT 2011

daniellecass

@shelholz: WordPress will make your site automatically mobile-friendly #mayoragan
Tue Mar 15 10:38:31 PDT 2011

chrisboyer

Lot's of Wordpress/blog wordpress plugins - here's one:

http://wordpress.org/extend/plugins/wordpress-mobile-edition/ #mayoragan
Tue Mar 15 10:39:03 PDT 2011

ToplineMD

We use @cloversites for easy, user-friendly physician websites. Cost includes a mobile version. Ex: http://t.co/U5SisGV #mayoragan
Tue Mar 15 10:39:35 PDT 2011

chuckhemann

+2 RT @lulugrimm: AGREE! RT @LeeAase: Mobile-friendly website are probably more important than mobile apps #mayoragan
Tue Mar 15 10:39:37 PDT 2011

cjbryant

Downloaded @SentaraHealth MyChart for my iPhone yesterday. Love being connected to my MD on my smartphone #hcsm #mhealth #mayoragan
Tue Mar 15 10:40:10 PDT 2011

StaceyLSimon

Many access social media sites via smart phones. Make sure your web site is mobile-friendly. #mayoragan
Tue Mar 15 10:40:24 PDT 2011

daniellecass

Kaiser Permanente using mobile for med adherence, &remote monitoring = fewer hospitalizations, improve health @shelholz #mayoragan
Tue Mar 15 10:40:52 PDT 2011

kathybarbour

Walgreens has a prescription text alert app. It doesn't have to be complicated. A SMS alert can work wonders! #mccsm #mayoragan
Tue Mar 15 10:41:16 PDT 2011

ahynes1

Walgreens has an app to get prescription text alerts, over 1 million subscribed #mayoragan
Tue Mar 15 10:41:20 PDT 2011

kathybarbour

What can you do with text information? #mayoragan #mccsm
Tue Mar 15 10:41:29 PDT 2011

westr

If you find out, pls let me know! RT @sjmonk5: @chrisboyer What did he use to do that!? #mayoragan
Tue Mar 15 10:42:04 PDT 2011

chrisboyer

ED wait times is a no brainer - here's @inovahealth's iPhone app: http://itunes.apple.com/us/app/inovaer/id384637516?mt=8 #mayoragan
Tue Mar 15 10:42:28 PDT 2011

chrisboyer

I love that @shelholtz is talking about @iTriage - great app from a great company: http://www.itriagehealth.com/ #mayoragan
Tue Mar 15 10:43:11 PDT 2011

cjbryant

Love the #Walgreens iPhone app - Rx refills, txt alerts that Rx ready, chat w/pharmacist, YE summaries for taxes, EASY #mayoragan
Tue Mar 15 10:43:56 PDT 2011

sarahbethrn

here's my direct patient care app idea: http://bit.ly/dWWjrI #mayoragan
Tue Mar 15 10:44:55 PDT 2011

TopLineMD

@shelholtz Microsoft holding contest for #healthcare apps. http://t.co/8wD3lzk #mayoragan
Tue Mar 15 10:45:23 PDT 2011

mlinson

MT @chrisboyer: Lot's of Wordpress/blog wordpress plugins - here's one to get mobile friendly: http://ht.ly/4f3OX #mayoragan
Tue Mar 15 10:46:01 PDT 2011

the_idea_agency

Chris: RT @SarahBethRN: here's my direct patient care app idea: http://bit.ly/dWWjrI #mayoragan (this is a... http://bit.ly/emvvhq #idea
Tue Mar 15 10:46:05 PDT 2011

HealthTap

.@westr has interesting tweets from the Mayo Ragan Social Media Healthcare conference. #mayoragan #sxswh #hcsm
Tue Mar 15 10:46:20 PDT 2011

MrsARodriguez

My fingers hurt from tweeting since 9am. Anyone else? :) #mayoragan
Tue Mar 15 10:46:44 PDT 2011

Ben_Farkas

The number one most discussed topic on the internet today is "Health" http://j.mp/g22WEV via @Synthesio #mayoragan #mccsm #hcsm
Tue Mar 15 10:47:05 PDT 2011

chrisboyer

A common theme being brought up again by @shelholtz - develop apps for internal use first! #mayoragan
Tue Mar 15 10:47:30 PDT 2011

AmandaChanguris

LOVING all of these #mayoragan tweets - thanks for sharing the love, guys! Wish I could be there in person!
Tue Mar 15 10:48:34 PDT 2011

chrisboyer

Interesting - IBM has about 400 internal apps for employees to use. Hosted on intranet #mayoragan
Tue Mar 15 10:48:47 PDT 2011

ahynes1

Checking out iTriage on @ShelHoltz recommendation he goes on to talk about $MSFT mobile health app contest #mayoragan
Tue Mar 15 10:49:15 PDT 2011

jodyms

Healthy is: Cancer free. Pain free. Ability to live, laugh, love. #mayoragan
Tue Mar 15 10:49:51 PDT 2011

chrisboyer

@shelholtz is just turning on the fire-hose of great information today....hope everybody's keeping up! #mayoragan
Tue Mar 15 10:49:54 PDT 2011

SarahBethRN

@shelholtz thx for the shoutout to #nurses . RNs MORE productive with mobile technologies #mhealth #RNchat #mayoragan
Tue Mar 15 10:49:58 PDT 2011

MrsARodriguez

For all #mayoragan attendees: But how do we convince physicians to embrace

#socialmedia? Some still don't want websites!
Tue Mar 15 10:50:55 PDT 2011

foxepractice

@PhilBaumann I just added #MayoRagan to the project. http://bit.ly/hQlawH
Tue Mar 15 10:52:20 PDT 2011

dsgold

@PhilBaumann Not surprised. Wish I were there -- always lots to learn and no doubt some great minds there, yours included. #MayoRagan
Tue Mar 15 10:53:03 PDT 2011

legrandphoto

tell me more about this RT @kathybarbour If your site has wordpress, it can automatically plug in as a mobile app #mayoragan #mccsm
Tue Mar 15 10:54:16 PDT 2011

MrsARodriguez

Twitter is such an amazing way to "pre-meet" people before a conference. #mayoragan
Tue Mar 15 10:54:32 PDT 2011

kathybarbour

If you know what is causing your CEO to stay up at night and communications can solve it, you'll be a hero via @shelholtz #mayoragan
Tue Mar 15 10:55:20 PDT 2011

JasonPratt

Hey @shelholtz, I'm still in the "carrying your cell phone and pager old days". #MayoRagan http://t.co/xaCj1ZU
Tue Mar 15 10:55:54 PDT 2011

HospitalWebGeek

Yep. RT @LeeAase: Mobile-friendly Web site are probably more important than mobile apps #mayoragan
Tue Mar 15 10:56:14 PDT 2011

JasonPratt

@MrsARodriguez - Make the idea, experience and benefits so great that they are asking YOU how they can can get involved. #MayoRagan
Tue Mar 15 10:56:18 PDT 2011

ahynes1

@shelholtz points to provider information on mobile app and says wouldn't it be great if they would include brief videos. #mayoragan
Tue Mar 15 10:56:26 PDT 2011

MarkHarmel

I read a CNET repot that mobile and iPads ruled at #SXSW. #mayoragan http://t.co/UiOkzph
Tue Mar 15 10:56:36 PDT 2011

chrisboyer

Hey @shelholtz, @inovahealth also made their magazine into an iPhone/iPad app: http://bit.ly/fiAZqp #mayoragan
Tue Mar 15 10:57:23 PDT 2011

Aeuvy

@RNchat Healthy is: Cancer free. Pain free. Ability to live, laugh, love. #mayoragan/T
Tue Mar 15 10:58:04 PDT 2011

sadiepr

Have one!RT @eQHealth RT @randyschwarz: For those using FlipCam, check out #Kodak Zi8, pocket w external mic http://bit.ly/4AslNq #MayoRagan
Tue Mar 15 10:58:25 PDT 2011

Mbordelon

Great idea! RT @SarahBethRN: here's my direct patient care app idea: http://bit.ly/dWWjrI #mayoragan
Tue Mar 15 10:58:51 PDT 2011

MrsARodriguez

@JasonPratt Our docs want to see financial ROI. Hey, @chrisboyer - You're up! #mayoragan
Tue Mar 15 10:59:02 PDT 2011

mlinson

Neat! RT @chrisboyer: Hey @shelholtz, @InovaHealth also made their magazine into an iPhone/iPad app: http://bit.ly/fiAZqp #mayoragan
Tue Mar 15 11:00:12 PDT 2011

SDeiLune

My fav is Medscape "@LeeAase: Pew: 17% of cell phone owners have searched for health info on phone, and 9% have health apps #mayoragan"
Tue Mar 15 11:00:34 PDT 2011

kathybarbour

7. Mobile +geolocatin = wayfinding via @shelholtz #mayoragan #mccsm
Tue Mar 15 11:01:16 PDT 2011

daniellecass

Keep the health care social media dialogue going: come to HealthCamp San Diego this Sunday #mayoragan http://healthcampsandiego.org
Tue Mar 15 11:01:43 PDT 2011

kathybarbour

that would be geolocation RT @kathybarbour: 7. Mobile +geolocatin = wayfinding via @shelholtz #mayoragan #mccsm
Tue Mar 15 11:01:44 PDT 2011

chrisboyer

This augmented reality stuff is great - we really should use more of this in healthcare Good idea, @shelholtz #mayoragan
Tue Mar 15 11:02:11 PDT 2011

LeeAase

Video demo of the Mayo Clinic app we launched in the pre- Phone era http://youtu.be/1YkDSjclEws Ahead of our time #mayoragan
Tue Mar 15 11:02:33 PDT 2011

ahynes1

@ShelHoltz talks about Augmented Reality in terms of yellow lines in football broadcasts, mentions IBM Seer at Wimbledom #mayoragan
Tue Mar 15 11:02:42 PDT 2011

mlinson

Why not augmented reality stuff for hospitals? a step up from virtual tours ... #mayoragan
Tue Mar 15 11:03:32 PDT 2011

MatthewBrowning

Of course the Hipsters at #mayoragan #sxswh #hcsm already know about this http://youtu.be/gjre5P_TMU8 Right?
Tue Mar 15 11:03:36 PDT 2011

chrisboyer

Here's a video demo of the IBM Seer app: http://youtu.be/7VZoDmqcZ34 #mayoragan
Tue Mar 15 11:03:47 PDT 2011

MarkHarmel

“@foxepractice: @PhilBaumann I just added #MayoRagan to the Healthcare Hashtag project. http://t.co/YiZrAMt”
Tue Mar 15 11:04:11 PDT 2011

ahynes1

@chrisboyer Will there be augmented reality at future Social Media Health Network conferences? #mayoragan
Tue Mar 15 11:04:35 PDT 2011

TopLineMD

Quick! Everybody at #mayoragan check in to the conference on Foursquare!
Tue Mar 15 11:04:53 PDT 2011

chrisboyer

@ahynes1 Good idea - we need some developers to help with this! #mayoragan
Tue Mar 15 11:04:56 PDT 2011

LeeAase

This isn't augmented reality, but is a mobile-friendly orientation project we've developed http://mayocl.in/hh679q #mayoragan
Tue Mar 15 11:05:11 PDT 2011

StaceyLSimon

#mayoragan (@ MayoRagan Social Media Conference w/ 2 others) http://4sq.com/hoza5f
Tue Mar 15 11:05:30 PDT 2011

PhilBaumann

Thanks! Will tweet transcript later! RT @foxepractice I just added #MayoRagan to the project. http://bit.ly/hQlawH
Tue Mar 15 11:06:06 PDT 2011

kathybarbour

Not sure that was the tip most were looking for re @foursquare. I think most were hoping for specials or deals #mayoragan
Tue Mar 15 11:06:45 PDT 2011

LeeAase

At #mayoragan conference (@ Mayo Clinic) http://4sq.com/hF9WCM
Tue Mar 15 11:07:31 PDT 2011

JasonPratt

The @foursquare location that @shelholtz created yesterday for the #MayoRagan Conference: http://4sq.com/MAYOragan.
Tue Mar 15 11:09:16 PDT 2011

lesliedotcom

@kathybarbour @legrandphoto Good article on WP-> Mobile-friendly: http://tinyurl.com/4t4mlm6 #mayoragan
Tue Mar 15 11:09:28 PDT 2011

MrsARodriguez

Have to share we broadcast our wedding via the Skype iPhone app for my husband's family in Colombia. They couldn't get visas. #mayoragan
Tue Mar 15 11:11:07 PDT 2011

JxA

Smart scheduling! @matthewbrowning: Of course the Hipsters at #mayoragan #sxswh #hcsm already know about this http://ow.ly/4f57C Right?
Tue Mar 15 11:11:19 PDT 2011

kathybarbour

@JasonPratt I'm okay with you being the mayor of the #mayoragan conference #justsayin
Tue Mar 15 11:11:21 PDT 2011

Billyorr

QR code generators are growing rapidly #mayoragan #RPG @rjbardsley @rdeplazes
Tue Mar 15 11:11:28 PDT 2011

ahynes1

@shelholtz shoulds out Cinchcast, (as well as AudioBoo, Qik, uStream, etc) #mayoragan
Tue Mar 15 11:11:59 PDT 2011

Mary_Pat_Whaley

@MrsARodriguez For private docs they have to see the ROI, or for employed docs, it needs to be required as part of their contract #mayoragan
Tue Mar 15 11:12:05 PDT 2011

tahughes

@shelholtz "If my dropbox account were deleted all of a sudden, I would just have to kill myself." #mayoragan
Tue Mar 15 11:14:04 PDT 2011

chrisboyer

@shelholtz I blame Evernote for my rapidly declining short-term memory. #mayoragan
Tue Mar 15 11:14:29 PDT 2011

MrsARodriguez

@ShelHoltz is such a smart, techy guy. Let's be friends, lol. #mayoragan
Tue Mar 15 11:14:42 PDT 2011

HospitalPatient

Highlights of "ACOs" & Healthcare Reform WATCH this Interview w/ Noted Healthcare Atty http://youtu.be/3k9g81AOFw4?hd=1 #mayoragan #hcr
Tue Mar 15 11:17:00 PDT 2011

HospitalPatient

Highlights of "ACOs" & Healthcare Reform WATCH this Interview w/ Noted Healthcare Atty http://youtu.be/3k9g81AOFw4?hd=1 #mayoragan #hcr
Tue Mar 15 11:17:00 PDT 2011

ahynes1

The poll @ShelHoltz created was via http://www.polleverywhere.com/ #mayoragan
Tue Mar 15 11:17:17 PDT 2011

LeeAase

This is the service Shel used for his interactive demo with Texting http://bit.ly/ajFMOq audience response #mayoragan
Tue Mar 15 11:17:28 PDT 2011

JasonPratt

I create my QR codes here: http://qrcode.kaywa.com #MayoRagan
Tue Mar 15 11:18:15 PDT 2011

ahynes1

Following up on just a fad. Johannes, this printing press idea is just a passing fad. #mayoragan
Tue Mar 15 11:18:18 PDT 2011

FOREonline

We've been using zxing for #qrcode generating http://zxing.appspot.com/generator/ #mayoragan
Tue Mar 15 11:23:06 PDT 2011

michaelerb

Double agree. RT @lulugrimm AGREE! RT @LeeAase: Mobile-friendly website are

probably more important than mobile apps #mayoragan
Tue Mar 15 11:23:30 PDT 2011

kathybarbour

So my whole day was totally worth it. I learned about QR readers and QR codes. #getwithit #mayoragan #Mccsm
Tue Mar 15 11:26:37 PDT 2011

CRelacion

An interactive polling feature for presentation using SMS. That's cool. http://bit.ly/ajFMOq via @shelholtz #mayoragan
Tue Mar 15 11:29:03 PDT 2011

kathybarbour

@CjShaffer1 I need a primer! QR reads for marketing and advertising are a win! Link them with bit.ly analytics = SCORE! #mayoragan
Tue Mar 15 11:29:23 PDT 2011

caityrosey

Next at MayoRagan: Social media = ROI? Measuring your hospital's social media efforts #mayoragan
Tue Mar 15 11:31:43 PDT 2011

caityrosey

Next conference in Rochester MN Sep 18-19 with first ever physician track #mayoragan
Tue Mar 15 11:32:35 PDT 2011

daniellecass

Woo hoo! C u there! Psyched RT @Cascadia: Keep #HCSM dialogue going: come to http://bit.ly/egb3Ni Sunday #mayoragan ^just got my filght
Tue Mar 15 11:35:17 PDT 2011

tahughes

Up next: @chrisboyer speaks on measuring social media efforts. #mayoragan
Tue Mar 15 11:37:47 PDT 2011

MeredithGould

@AmandaChanguris Think you might go? #mayoragan
Tue Mar 15 11:37:48 PDT 2011

caityrosey

And now, the "Czar" Chris Boyd #mayoragan
Tue Mar 15 11:37:56 PDT 2011

PhilBaumann

Up now at #MayoRagan is my bud @ChrisBoyer
Tue Mar 15 11:38:26 PDT 2011

MeredithGould

My friend and sometimes boss-of-me @chrisboyer is up! #mayoragan. His schtick re: ROI is compelling & convincing.
Tue Mar 15 11:39:31 PDT 2011

AmandaChanguris

Oh, is that why things got quiet in my stream? ;) RT @PhilBaumann: Up now at #MayoRagan is my bud @ChrisBoyer
Tue Mar 15 11:39:48 PDT 2011

kathybarbour

@chrisboyer is up! Speaking on #roi #mayoragan
Tue Mar 15 11:39:52 PDT 2011

LeeAase HealthIsSocial

@cjbryant The #mayoragan conference in Rochester is Oct. 17-20 (including workshops and member meeting)
Tue Mar 15 11:40:08 PDT 2011

If you're at #MayoRagan & want to catch up on QR codes http://hisoc.us/f2PZsD is a snarky intro
Tue Mar 15 11:40:23 PDT 2011

ToplineMD

Check in, get a link to the presentation. Cool! #mayoragan (just checked into Chris Boyer's ROI presentation @MayoRagan Conference) http://i
Tue Mar 15 11:41:07 PDT 2011

kevindarst

@chrisboyer about to rock it at #mayoragan (@ Chris Boyer's ROI presentation @MayoRagan Conference w/ 9 others) http://4sq.com/epS0Xj
Tue Mar 15 11:41:36 PDT 2011

LeeAase

@chrisboyer Talking about Social Media transparency building credibility and trust #mayoragan
Tue Mar 15 11:44:43 PDT 2011

daniellecass

@chrisboyer: If you are doing social media, you are being credible. You are building trust with your doctors, with your patients. #mayoragan
Tue Mar 15 11:44:48 PDT 2011

MeredithGould

Busted for taking during class by @chrisboyer #mayoragan
Tue Mar 15 11:46:17 PDT 2011

kathybarbour

It's okay. I'm so guilty. RT @MeredithGould: Busted for taking during class by @chrisboyer #mayoragan
Tue Mar 15 11:46:57 PDT 2011

mfeyen

Social networks are how we connect, interest is why we connect. @chrisboyer #mayoragan
Tue Mar 15 11:47:10 PDT 2011

RonaldPetrovich

@Chrisboyer-Build online network to start measurement and generate ROI. #mayoragan
Tue Mar 15 11:48:10 PDT 2011

MrsARodriguez

@chrisboyer says hospitals are marketing all wrong. Focusing on products, surgeons, doctors, etc. #mayoragan
Tue Mar 15 11:48:20 PDT 2011

randyschwarz

When it comes to communities, size doesn't matter, engagement does #MayoRagan #MCCSM
Tue Mar 15 11:48:29 PDT 2011

ahynes1

People don't interact with hospitals based on products, they interact based on service, but fundamental is trust. #mayoragan
Tue Mar 15 11:48:42 PDT 2011

mfeyen

People don't interact with hospitals because of products or services, they act based on trust. @chrisboyer #mayoragan
Tue Mar 15 11:49:11 PDT 2011

tahughes

@chrisboyer says hospital marketing uses wrong positioning. Should market trust, engagement, instead of products/services. #mayoragan
Tue Mar 15 11:49:17 PDT 2011

TopLineMD

Trust = engagement. #mayoragan
Tue Mar 15 11:49:19 PDT 2011

cjbryant

KEY!! People don't interact w/hospitals based on products per @chrisboyer at #mayoragan Nor service; it's about trust. #hcsm #hcmktg
Tue Mar 15 11:49:43 PDT 2011

MrsARodriguez

Trust = engagement. #mayoragan
Tue Mar 15 11:49:44 PDT 2011

kathybarbour

We have to build the trust before we can measure. Position around trust. It equals engagement via @chrisboyer #mccsm #mayoragan
Tue Mar 15 11:49:59 PDT 2011

LeeAase

Marketing for health care isn't about products or services, it's about TRUST, and Social Media can help uniquely for that #mayoragan
Tue Mar 15 11:50:00 PDT 2011

FairCareMD

@MatthewBrowning @shelholtz #mayoragan wouldn't it be great #mobile #doctor #video profiles like this: http://bit.ly/9LGt5P
Tue Mar 15 11:50:15 PDT 2011

TopLineMD

Trust = engagement says @chrisboyer #mayoragan
Tue Mar 15 11:50:20 PDT 2011

SarahBethRN

trust = engagement . Social Media provides this. #mayoragan
Tue Mar 15 11:50:30 PDT 2011

MrsARodriguez

Trust = engagement says @chrisboyer #mayoragan
Tue Mar 15 11:50:32 PDT 2011

sjmonk5

@MeredithGould @chrisboyer That was awesome! #mayoragan
Tue Mar 15 11:50:34 PDT 2011

kathybarbour

Social media can contribute to the trust via @chrisboyer #mayoragan #mccsm
Tue Mar 15 11:50:41 PDT 2011

LeeAase

@chrisboyer doing a tremendous job with his ROI presentation at #mayoragan
Tue Mar 15 11:50:53 PDT 2011

ahynes1

How does the continuum of "I don't care" apply to primary care or patient centered medical homes? #mayoragan
Tue Mar 15 11:51:02 PDT 2011

MatthewBrowning

#swct RT @HealthIsSocial: If you're at #MayoRagan & want to catch up on QR codes http://hisoc.us/f2PZsD is a snarky intro
Tue Mar 15 11:51:29 PDT 2011

texasgirl11

#mayoragan Vanderbilt University Medical Center shares video of social media training sessions here http://ht.ly/4f22R
Tue Mar 15 11:51:46 PDT 2011

ahynes1

We need to get people to focus on health outcomes and not see doctors as something to avoid. #mayoragan
Tue Mar 15 11:51:52 PDT 2011

g24khamr

Exactly -- campaigns end, conversations are ongoing RT @cjbryant @sarahbethrn Don't use SM as a campaign -@g24khamr #mayoragan
Tue Mar 15 11:52:17 PDT 2011

cjbryant

Build trust through the continuum of "I don't care" with social media per @chrisboyer #mayoragan #hcsm #hcmktg
Tue Mar 15 11:52:28 PDT 2011

LeeAase

Social media tools establish relevance for your hospital on the "Continuum of I don't care" - @chrisboyer at #mayoragan
Tue Mar 15 11:52:43 PDT 2011

JasonPratt

I keep thinking how glad I am that @ChrisBoyer is on our #MCCSM External Advisory Board, bc he is rocking this presentation at #MayoRagan.
Tue Mar 15 11:53:58 PDT 2011

g24khamr

Great time, great questions at #mayoragan; also nice to see @shelholtz again and work with @daniellecass (TY @vincegolla too!)
Tue Mar 15 11:53:58 PDT 2011

westr

Why does this not surprise me? ;) RT @MeredithGould: Busted for taking during class by @chrisboyer #mayoragan
Tue Mar 15 11:54:00 PDT 2011

kathybarbour

I agree! RT @JasonPratt: I keep thinking how glad I am that @ChrisBoyer is on our #MCCSM bc he is rocking this presentation at #MayoRagan.
Tue Mar 15 11:54:33 PDT 2011

Carondelet_KCMO

Love this. RT @mfeyen: Social networks are how we connect, interest is why we connect. @chrisboyer #mayoragan
Tue Mar 15 11:55:02 PDT 2011

Carondelet_KCMO

Love this. RT @mfeyen: Social networks are how we connect, interest is why we connect. @chrisboyer #mayoragan
Tue Mar 15 11:55:02 PDT 2011

shelholtz

@kathybarbour @sarahbethrn @HealthIsSocial I've quoted you in my #mayoragan Storify story, check it out: http://sfy.co/2ao
Tue Mar 15 11:55:08 PDT 2011

kathybarbour

The 3 Fs of social media - friends, fans and Followers - is one measurement too, but not the best for ROI. #mayoragan
Tue Mar 15 11:55:25 PDT 2011

shelholtz

@ronaldpetrovich @riggrl @daniellecass @Billyorr I've quoted you in my #mayoragan Storify story, check it out: http://sfy.co/2ao
Tue Mar 15 11:55:32 PDT 2011

kathybarbour

@chrisboyer is funny! #mayoragan #mccsm
Tue Mar 15 11:55:57 PDT 2011

shelholtz

@JasonPratt @FOREonline I've quoted you in my #mayoragan Storify story, check it out: http://sfy.co/2ao
Tue Mar 15 11:56:01 PDT 2011

redjudy

Watching a great conversation re trust and health care via #mayoragan
Tue Mar 15 11:56:23 PDT 2011

kathybarbour

biopsies polyps oh my #mayoragan
Tue Mar 15 11:56:38 PDT 2011

ahynes1

@LeeAase talks about ROI not like a full body scan, but a biopsy to see what is going on. #mayoragan
Tue Mar 15 11:57:04 PDT 2011

PhilBaumann

Nuggets of Wisdom from #MayoRagan by @shelholtz http://t.co/GlcqXIm
Tue Mar 15 11:57:34 PDT 2011

kathybarbour

Don't isolate social media. It is part of a larger campaign that you want to measure #mayoragan #mccsm
Tue Mar 15 11:57:43 PDT 2011

MrsARodriguez

Agree! Been looking forward to it. RT@LeeAase: @chrisboyer doing a tremendous job with his ROI presentation at #mayoragan
Tue Mar 15 11:58:25 PDT 2011

StaceyLSimon

Donʼt isolate social media. It should be part of a larger campaign so that you can measure ROI. #mayoragan
Tue Mar 15 11:59:08 PDT 2011

tahughes

@chrisboyer "No margin, no mission." #mayoragan
Tue Mar 15 11:59:33 PDT 2011

mlevinger

Anyone have Chris' presentation? #mayoragan
Tue Mar 15 11:59:36 PDT 2011

sarahbethrn

@chrisboyer 's presentation is too good. Social Media ROI is FINANCIAL return! ROI = money #mayoragan
Tue Mar 15 12:00:31 PDT 2011

MeredithGould

@kathybarbour Funny AND smart AND generous with his knowledge. Very good social media citizen. #mayoragan #mccsm
Tue Mar 15 12:01:25 PDT 2011

MeredithGould

Good point: don't drive business you can't handle. @chrisboyer #mayoragan
Tue Mar 15 12:03:29 PDT 2011

kathybarbour

Agree! RT @MeredithGould: @kathybarbour Funny AND smart AND generous with his knowledge. Very good social media citizen. #mayoragan #mccsm
Tue Mar 15 12:03:35 PDT 2011

MrsARodriguez

@chrisboyer says Foursquare low ROI tool. #mayoragan
Tue Mar 15 12:03:50 PDT 2011

tahughes

Tip from @chrisboyer: Use social media to gather additional stories from patients. #mayoragan
Tue Mar 15 12:05:26 PDT 2011

StaceyLSimon

The person who manages social media should have significant experience in traditional media relations. #mayoragan
Tue Mar 15 12:06:26 PDT 2011

JasonPratt

Hey #MayoRagan attendees: Be apart of this social media fun by sharing your fav moment from THIS conference on video. See me at the break :)
Tue Mar 15 12:06:39 PDT 2011

aprilordonez

Lots of buffering #mayoragan
Tue Mar 15 12:07:14 PDT 2011

MatthewBrowning

#sxswh #sxsw RT @FairCareMD: @shelholtz #mayoragan wouldn't it be great #mobile #doctor #video profiles like this: http://bit.ly/9LGt5P
Tue Mar 15 12:07:43 PDT 2011

Mary_Pat_Whaley

Wow! @chrisboyer is knocking it out of the park with Social Media ROI! #mayoragan
Tue Mar 15 12:08:06 PDT 2011

MrsARodriguez

Think I should have @chrisboyer on speed dial. Rocking this social media ROI presentation. #mayoragan
Tue Mar 15 12:09:57 PDT 2011

rebeccajshaffer

Ragan would love to post on our site too! RT @JasonPratt: Hey #MayoRagan: Be apart of the fun by sharing ur fav moment from conf on video.
Tue Mar 15 12:10:04 PDT 2011

LeeAase

If you'e here at #mayoragan, see @JasonPratt from our #MCCSM staff to share your fav moment from THIS conference on video
Tue Mar 15 12:10:45 PDT 2011

mkatmahoney

Kudos to Orlando Health for sending a great team of people to this conference. Glad to see so many of their people here. #mayoragan
Tue Mar 15 12:11:49 PDT 2011

JRobinsonGroup

Kudos to Orlando Health for sending a great team of people to this conference. Glad to see so many of their people here. #mayoragan
Tue Mar 15 12:11:53 PDT 2011

michellerabell

Where do I find @chrisboyer slides for this killer presentation? #mayoragan
Tue Mar 15 12:12:05 PDT 2011

StaceyLSimon

Health care marketers are doing it wrong. Don't market a product/service. Market trust. #mayoragan
Tue Mar 15 12:13:10 PDT 2011

ahynes1

Apple knows the life time value of an Apple customer. Do you know the life time value of a patient? #mayoragan
Tue Mar 15 12:14:14 PDT 2011

StaceyLSimon

Most don't want to think about docs/hospitals until they have to. Current/former patients are easier to engage w/ bc they care. #mayoragan
Tue Mar 15 12:15:14 PDT 2011

RonaldPetrovich

@chrisboyer rocks presentation on ROI. Makes it even better with props to @MeredithGould for content work on FitFor50 at Inova. #mayoragan
Tue Mar 15 12:15:20 PDT 2011

JasonPratt

The "ROI calculations" slide that @ChrisBoyer's just displayed during presentation. #MayoRagan http://twitpic.com/49sqyj
Tue Mar 15 12:15:58 PDT 2011

ahynes1

@ChrisBoyer - Using a CRM to measure patient loyalty and "life time value of a patient. #mayoragan
Tue Mar 15 12:18:23 PDT 2011

TopLineMD

Must have a CRM to measure ROI, says @chrisboyer #mayoragan
Tue Mar 15 12:18:30 PDT 2011

LeeAase

CRM is crucial for measuring ROI, says @ChrisBoyer at #mayoragan
Tue Mar 15 12:18:45 PDT 2011

rebeccajshaffer

@JasonPratt Thanks, I'm sure our customrs who couldn't make it to #mayoragan would love to watch & hear about the great time u all r having!
Tue Mar 15 12:19:19 PDT 2011

mfeyen

CRM is very important to measuring the ROI of Social Media. @chrisboyer #mayoragan
Tue Mar 15 12:19:24 PDT 2011

westr

Foursquare: search his name. RT @michellerabell: Where do I find @chrisboyer slides for this killer presentation? #mayoragan
Tue Mar 15 12:20:01 PDT 2011

FOREonline

@shelholtz Thanks for the storify mention! #mayoragan
Tue Mar 15 12:22:53 PDT 2011

randyschwarz

@chrisboyer "build trust through social media by being relevant" #MayoRagan #MCCSM
Tue Mar 15 12:23:45 PDT 2011

StaceyLSimon

Measure utilization/time to get true social media ROI #mayoragan
Tue Mar 15 12:26:23 PDT 2011

shelholtz

At #mayoragan. (@ Mayo Clinic) http://4sq.com/eao5CU
Tue Mar 15 12:26:26 PDT 2011

mkatmahoney

@chrisboyer Start small, pick a measure that is relevant and make sure to tell everyone about your successes. #mayoragan
Tue Mar 15 12:27:03 PDT 2011

JRobinsonGroup

@chrisboyer Start small, pick a measure that is relevant and make sure to tell everyone about your successes. #mayoragan
Tue Mar 15 12:27:04 PDT 2011

cjbryant

CRM is an essential marketing tool, not just for social media measurement, but also for strategic insight #mayoragan #hcsm #hcmktg
Tue Mar 15 12:27:15 PDT 2011

ahynes1

@ChrisBoyer is using https://www.cpm.com/ for CRM. Being very careful about HIPAA (using opt-in and opt-out) extract data etc. #mayoragan
Tue Mar 15 12:28:31 PDT 2011

JasonPratt

Good info! @ChrisBoyer's "silver bullets" from his #MayoRagan ROI presentation: http://twitpic.com/49suuf
Tue Mar 15 12:29:09 PDT 2011

cjbryant

Lot's of good #CRM systems; important to get the one that best matches your needs #mayoragan #hcsm #hcmktg
Tue Mar 15 12:29:46 PDT 2011

cjbryant

Have a comparison of #CRM systems & application f/hlthcare I can share. About a yr old but still good info. If interested DM me #mayoragan
Tue Mar 15 12:32:34 PDT 2011

caityrosey

I think our sales department uses a MicroSoft CRM product #mayoragan
Tue Mar 15 12:33:48 PDT 2011

murzee

Really? RT @ahynes1: Apple knows the life time value of an Apple customer. Do you know the life time value of a patient? #mayoragan
Tue Mar 15 12:39:25 PDT 2011

PhilBaumann

Getting set to speak at #MayoRagan in a few moments. Will discuss the stuffs over on http://j.mp/gWRCS3 and elsewhere. #RNchat
Tue Mar 15 12:41:24 PDT 2011

MD_Chat jodyms

In a few moments I'll present at #MayoRagan and mention #MDchat
Tue Mar 15 12:42:04 PDT 2011

@PhilBaumann Great! Go rock it! #mayoragan
Tue Mar 15 12:42:48 PDT 2011

BKelley06

@SarahBethRN I thought it was "Mayor Agan" and she was some mayor in FL, haha. Finally Googled it. Hope you're having a blast! #MayorAgan
Tue Mar 15 12:46:52 PDT 2011

caityrosey

Closing keynote with Phil Baumann starts now #mayoragan
Tue Mar 15 12:47:49 PDT 2011

ahynes1

@caityrosey Let's talk about MicroSoft CRM sometime. We're kicking it around #mayoragan
Tue Mar 15 12:47:55 PDT 2011

SarahBethRN

ready for @philbaumann to tell us what social media means for healthcare #mayoragan
Tue Mar 15 12:47:57 PDT 2011

MeredithGould

Now up: @PhilBaumann (@HealthIsSocial ) -- smart, informative, entertaining as usual. #mayoragan #mcssm
Tue Mar 15 12:49:11 PDT 2011

kevindarst

How can you not get excited listening to @chrisboyer's at #mayoragan? Harnessing SM, measurement = knowledge = power.
Tue Mar 15 12:50:54 PDT 2011

caityrosey

Social media radically alter the way people are collaborating. Rewiring our brains? #mayoragan
Tue Mar 15 12:51:04 PDT 2011

westr

Now @philbaumann speaking at #mayoragan: http://twitpic.com/49t1as #pm101
Tue Mar 15 12:51:14 PDT 2011

MrsARodriguez

Interviewed by @JasonPratt for Mayo Clinic's blog. #15MinutesofFame #mayoragan
Tue Mar 15 12:51:37 PDT 2011

caityrosey

@ahynes1 Sure. I can forward any questions I cannot answer myself to the sales team. #mayoragan
Tue Mar 15 12:51:40 PDT 2011

caityrosey

@MrsARodriguez neato. Can't wait for a link. #15MinutesofFame #mayoragan
Tue Mar 15 12:52:33 PDT 2011

caityrosey

Health is social. Social media is only a small part. #mayoragan
Tue Mar 15 12:53:46 PDT 2011

chrisboyer

@philbaumann "Health is an entirely social proposition" #mayoragan
Tue Mar 15 12:53:51 PDT 2011

ToplineMD

Interviewed by @JasonPratt for Mayo Clinic's blog. Loved #mayoragan. Great speakers, great content, great hosts!
Tue Mar 15 12:55:26 PDT 2011

chrisboyer

@philbaumann - I love it: "We're moving to an internet of people" #mayoragan
Tue Mar 15 12:56:09 PDT 2011

caityrosey

Tip of the iceberg: twitter, fb, youtube - looks like ways to communicate #mayoragan
Tue Mar 15 12:57:00 PDT 2011

caityrosey

The underbelly: Implications of SM to cultural changes, privacy, non-social media, effect on health, social EMR #mayoragan
Tue Mar 15 12:57:34 PDT 2011

susangiurleo

Yes! RT @chrisboyer "We're moving to an internet of people" ~ @philbaumann :#mayoragan
Tue Mar 15 12:58:04 PDT 2011

chrisboyer

@philbaumann - social media is like the tip of the iceberg - the underbelly" implications of cultural changes, privacy, etc. #mayoragan
Tue Mar 15 12:58:14 PDT 2011

caityrosey

What is happening at the behavioral level with health and SM? #mayoragan how does it transform our way of knowing?
Tue Mar 15 12:58:32 PDT 2011

westr

@philbaumann great opening slide at #mayoragan http://twitpic.com/49t3gx #pm101 #hcsm
Tue Mar 15 12:58:37 PDT 2011

tahughes

@philbaumann sees social media as tip of iceberg. Underbelly includes cultural changes, privacy, effects on health, etc. #mayoragan
Tue Mar 15 12:58:46 PDT 2011

chrisboyer

waiting for @philbaumann to utter the word "convergence" :) #mayoragan
Tue Mar 15 12:59:41 PDT 2011

MeredithGould

@chrisboyer He says convergence with conviction AND inflection! #mayoragan
Tue Mar 15 13:00:17 PDT 2011

chrisboyer

@MeredithGould I've said it before, @philbaumann is very inflectionate! #mayoragan
Tue Mar 15 13:00:52 PDT 2011

mlinson

Loving his perspective! Tweeting machines?! Rad. RT @westr: Now @PhilBaumann speaking at #mayoragan: http://twitpic.com/49t1as #pm101
Tue Mar 15 13:01:44 PDT 2011

vj_CR

"@caityrosey: Health is social. Social media is only a small part. #mayoragan" #hcsmla La salud ES social, social media es solo un pedacito
Tue Mar 15 13:01:46 PDT 2011

frandickson

#mayoragan @philbaumann "Twitter", as the global instant pulses of data...tweeting medical devices? What does the future hold?
Tue Mar 15 13:01:49 PDT 2011

caityrosey

Twitter is to brains what google is to servers #mayoragan
Tue Mar 15 13:01:51 PDT 2011

tahughes

@philbaumann "Twitter is to brains what Google is to servers." #mayoragan
Tue Mar 15 13:01:57 PDT 2011

westr

@philbaumnn: "Emerging Converging" technology #mayoragan http://twitpic.com/49t4ga #pm101
Tue Mar 15 13:02:03 PDT 2011

Mary_Pat_Whaley

@PhilBaumann "Emerging Converging" may bring peace to those with angst about all the different SM modalities #mayoragan
Tue Mar 15 13:02:25 PDT 2011

MrsARodriguez

@PhilBaumann suggested sensors in ocean that can communicate, tell us about weather patterns. Oncoming tsunami. AWESOME. #mayoragan
Tue Mar 15 13:02:39 PDT 2011

frandickson

@philpaumann "Twitter is to brains what google is to servers" #mayoragan
Tue Mar 15 13:02:40 PDT 2011

frandickson

#mayoragan @PhilBaumann social media conversations about social media http://bit.ly/vYYrf
Tue Mar 15 13:04:06 PDT 2011

riggrl

@philbaumann says that Twitter is to brains what Google is to servers. Great analogy! #mayoragan
Tue Mar 15 13:04:19 PDT 2011

frandickson

#mayoragan 140 Health care uses for Twitter http://bit.ly/vYYrf
Tue Mar 15 13:04:49 PDT 2011

caityrosey

health care is technology, social media is technology, therefore healthcare must understand social media #mayoragan
Tue Mar 15 13:04:56 PDT 2011

SarahBethRN

@philbaumann Healthcare is Technology. Social Media is Technology. Ergo, Healthcare must understand social media. #mayoragan
Tue Mar 15 13:05:15 PDT 2011

StaceyLSimon

Healthcare Hashtag Project's list of health-related hashtags: http://ow.ly/4fafT #mayoragan

Tue Mar 15 13:05:22 PDT 2011

kevindarst

@PhilBaumann: Tech is about being alive; art is about feeling alive. #mayoragan
Tue Mar 15 13:06:13 PDT 2011

caityrosey

Social media reveals things about the world- us, institutions, cutlure, healthcare needs, media itself #mayoragan
Tue Mar 15 13:06:44 PDT 2011

chrisboyer

@philbaumann is dead on with his assessment of social media - it reveals things about us that we need to change #mayoragan
Tue Mar 15 13:07:40 PDT 2011

MrsARodriguez

Have to head in 10 min. Wonderful to meet you @kathybarbour @daniellecass @PhilBaumann @chrisboyer @JasonPratt @texasgirl11! #mayoragan
Tue Mar 15 13:07:49 PDT 2011

chrisboyer

@MrsARodriguez Good to meet you, too! Safe travels! #mayoragan
Tue Mar 15 13:08:44 PDT 2011

caityrosey

New media are software- non stable or predictable, the way hardware is #mayoragan
Tue Mar 15 13:08:46 PDT 2011

JasonPratt

LIVE statisitics on the #MayoRagan hashtag, from this week's social media in healthcare conference: http://bit.ly/mrtag
Tue Mar 15 13:09:16 PDT 2011

MeredithGould

"do not forget you're dealing with software." @PhilBaumann making terrific hardware-software distinction re: media & social value #mayoragan
Tue Mar 15 13:09:27 PDT 2011

MrsARodriguez

@PhilBaumann Says new media is entirely software. NOT hardware. Twitter, Facebook, YouTube, etc. #mayoragan
Tue Mar 15 13:09:41 PDT 2011

chrisboyer

@philbaumann - is mobile a gateway drug for doctors and nurses to embrace #socialmedia? #mayoragan
Tue Mar 15 13:11:54 PDT 2011

MeredithGould

Hey @danamlewis -- I'm at #mayoragan and NOT drinking Diet Coke! Alert the media!!
Tue Mar 15 13:13:01 PDT 2011

mfeyen

And more!! RT @chrisboyer: @philbaumann - is mobile a gateway drug for doctors and nurses to embrace #socialmedia? #mayoragan
Tue Mar 15 13:13:27 PDT 2011

frandickson

Traffic, transcript - traffic - and top tweeters at #Mayoragan http://bit.ly/bDOOYI WoOT!!
Tue Mar 15 13:13:52 PDT 2011

caityrosey

Real time is about the right info at the right time #mayoragan
Tue Mar 15 13:14:16 PDT 2011

MeredithGould

Great, clean, clear PPT deck from @PhilBaumann -- good example of using slides to support narrative, IMO. #mayoragan
Tue Mar 15 13:17:09 PDT 2011

caityrosey

HIPAA out of sync with reality? #mayoragan
Tue Mar 15 13:17:13 PDT 2011

kevindarst

@PhilBaumann : HIPAA out of touch with today's tech. #mayoragan
Tue Mar 15 13:17:41 PDT 2011

LaurenVenoy

#MayoRagan was great! Thanks @MarkRaganCEO and @texasgirl11!
Tue Mar 15 13:17:45 PDT 2011

chrisboyer

Uploaded my "Social media = ROI?" presentation to Slideshare: http://slidesha.re/iePok4 #mayoragan #hcsm #hcmktg #mccsm
Tue Mar 15 13:18:48 PDT 2011

sarahbethrn

HIPAA is out of touch with today's technology or at least where technology is headed. It needs to be revisited. -@philbaumann #mayoragan
Tue Mar 15 13:19:00 PDT 2011

frandickson

#mayoragan tweets reached 12,382 peeps -- made 33,348 impressions on social media in health care http://tweetreach.com/reach?q=%23mayoragan
Tue Mar 15 13:19:51 PDT 2011

MeredithGould

Here's @chrisboyer 's preso: "Social media = ROI?" presentation to Slideshare: http://slidesha.re/iePok4 #mayoragan #hcsm #mccsm
Tue Mar 15 13:19:52 PDT 2011

chrisboyer

@philbaumann the 140 character limitation on Twitter is a democratization factor. #mayoragan
Tue Mar 15 13:21:18 PDT 2011

Shawngbishop

much easier to violate personal boundaries online @philbaumann #mayoragan
Tue Mar 15 13:21:25 PDT 2011

caityrosey

RN Chat and MD Chat for Nurses and Drs who tweet #mayoragan
Tue Mar 15 13:21:26 PDT 2011

cjbryant

Grt presentation RT @chrisboyer: Uploaded my "Social media = ROI?" pres to Slideshare: http://slidesha.re/iePok4 #mayoragan #hcsm #hcmktg
Tue Mar 15 13:21:42 PDT 2011

LeeAase

Phil is running a nurse chat on Tiwtter http://bit.ly/dRbujP #mayoragan - also a physician chat http://mdchat.org/
Tue Mar 15 13:23:02 PDT 2011

frandickson

#rochmn, Nuggets of Wisdom from #MayoRagan by @shelholtz http://t.co/KasLWmQ
Tue Mar 15 13:25:52 PDT 2011

cjbryant

Adobe caves in to Apple; fewer blank spots on i-devices http://bit.ly/gVxvLK #cnn With all the #Apple devices at #mayoragan I see why
Tue Mar 15 13:27:10 PDT 2011

ahynes1

For other health and social media upcoming events, be sure to check out "HealthCampCT@Yale" http://t.co/MUfjOm4 #mayoragan
Tue Mar 15 13:27:11 PDT 2011

Zimbarama

looks like #mayoragan is going large...
Tue Mar 15 13:27:15 PDT 2011

kevindarst

@PhilBaumann: patient empowerment: content vs info #mayoragan
Tue Mar 15 13:27:53 PDT 2011

tahughes

@philbaumann "Content empowers the mind; information empowers the patient." #mayoragan
Tue Mar 15 13:28:44 PDT 2011

MeredithGould

"Content is king, context is kingdom and process is power," says @PhilBaumann #mayoragan #mccsm
Tue Mar 15 13:28:55 PDT 2011

frandickson

#mayoragan http://slidesha.re/iePok4 "Attention Deficit Meconomy" what do you do when you have 100K followers but no one is listening?
Tue Mar 15 13:31:09 PDT 2011

Julian_Bond

Wow! RT @frandickson #mayoragan tweets reached 12,382 peeps -- made 33,348 impressions on social media in health care - http://bit.ly/gWiG6k
Tue Mar 15 13:31:14 PDT 2011

chrisboyer

@philbaumann How does social media and the way people interact through it effect your mission? #mayoragan
Tue Mar 15 13:32:04 PDT 2011

LeeAase

Good application of ADPIE Nursing Process to how to do social media: Assess, Diagnose, Plan, Implement, Evaluate #mayoragan
Tue Mar 15 13:33:33 PDT 2011

tahughes

How to do social media: assess, diagnose, plan, implement/execute, evaluate, says @philbaumann. #mayoragan
Tue Mar 15 13:34:05 PDT 2011

chrisboyer

@philbaumann - you're the master of this content! #mayoragan
Tue Mar 15 13:34:12 PDT 2011

caityrosey

@philbaumann: Twitter is like acid, you just have to experience it. #mayoragan
Tue Mar 15 13:37:20 PDT 2011

HealthBostonPR

As it should be! RT @kathybarbour: The #1 most discussed topic on the internet today is "#Health" - http://j.mp/g22WEV #mayoragan #mccsm
Tue Mar 15 13:40:00 PDT 2011

SarahBethRN

You can tell @philbaumann is a nurse by the way he speaks #mayoragan
Tue Mar 15 13:41:48 PDT 2011

JasonPratt

Hey @chrisboyer and @PhilBaumann, Let's do a quick interview before you leave, for the #MCCSM blog. Anyone else?? @MeredithGould #MayoRagan
Tue Mar 15 13:42:43 PDT 2011

ahynes1

Okay. That's a wrap. Going off line for a bit, then dinner.... #mayoragan
Tue Mar 15 13:42:51 PDT 2011

MedMarketingCOE

Very cool! @JasonPratt: LIVE statisitics on #MayoRagan hashtag / social media in healthcare conference: http://bit.ly/mrtag
Tue Mar 15 13:43:03 PDT 2011

dentistrymarket

Very cool! @JasonPratt: LIVE statisitics on #MayoRagan hashtag / social media in healthcare conference: http://bit.ly/mrtag
Tue Mar 15 13:43:04 PDT 2011

FairCareDentist

Very cool! @JasonPratt: LIVE statisitics on #MayoRagan hashtag / social media in healthcare conference: http://bit.ly/mrtag
Tue Mar 15 13:43:05 PDT 2011

FairCareMD

Very cool! @JasonPratt: LIVE statisitics on #MayoRagan hashtag / social media in healthcare conference: http://bit.ly/mrtag
Tue Mar 15 13:43:06 PDT 2011

kevindarst

That's a wrap from #mayoragan. #mccsm dinner tonight and home tomorrow morning.
Tue Mar 15 13:44:15 PDT 2011

MayoClinic

Slides from @ChrisBoyer on ROI for social media in health care http://mayocl.in/eOq52M #mayoragan
Tue Mar 15 13:51:42 PDT 2011

LeeAase

Great presentation! RT @MayoClinic: Slides from @ChrisBoyer on ROI for social media in health care http://mayocl.in/eOq52M #mayoragan
Tue Mar 15 13:52:14 PDT 2011

gunterwessels

Great tool RT @MayoClinic: Slides from @ChrisBoyer on ROI for social media in health care http://mayocl.in/eOq52M #mayoragan
Tue Mar 15 13:53:33 PDT 2011

Commercializeme

Great tool RT @MayoClinic: Slides from @ChrisBoyer on ROI for social media in health care http://mayocl.in/eOq52M #mayoragan
Tue Mar 15 13:53:39 PDT 2011

HPHealthcare

@LeeAase Hope #mayoragan is going well! What are some of your favorite takeaways?
Tue Mar 15 13:55:01 PDT 2011

vincegolla

@g24khamr Never a bad time to get a shout-out from the 'Hammer! Hope it's going darn well at #mayoragan
Tue Mar 15 14:03:00 PDT 2011

UbiCaredotcom

THX! RT @chrisboyer: Uploaded my "Social media = ROI?" presentation to Slideshare: http://slidesha.re/iePok4 #mayoragan #hcsm #hcmktg #mccsm
Tue Mar 15 14:20:02 PDT 2011

HealthInFocus

MT @leeaase Great presentation! @MayoClinic: Slides from @chrisboyer ROI for #sm in #healthcare http://mayocl.in/eOq52M #mayoragan #hcsm
Tue Mar 15 14:27:11 PDT 2011

taylorw

@MayoClinic: #hcsm @ChrisBoyer preso on ROI for social media in health care: outstanding http://mayocl.in/eOq52M #mayoragan
Tue Mar 15 14:39:02 PDT 2011

shelholtz

I've posted my presentation from #mayoragan to Slideshare. Keep in mind, it's SPEAKER SUPPORT & not meant t… (cont) http://deck.ly/~ybnnw
Tue Mar 15 14:42:53 PDT 2011

shelholtz

Wrapped up my Storify story on today's #mayoragan conference. I hope it'sa useful summary! http://bit.ly/eviMUQ
Tue Mar 15 14:44:20 PDT 2011

mdbarber

Good example of @storify from @shelholtz: Wrapped up my Storify story on today's #mayoragan conference. http://t.co/QBp1En0”
Tue Mar 15 14:47:44 PDT 2011

westr

GREAT presentations at #mayoragan by @LeeAase @RhonMann @shelholz @chrisboyer @PhilBaumann @daniellecass @jeisman @billyorr @gingeranderson
Tue Mar 15 14:52:29 PDT 2011

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