This action might not be possible to undo. Are you sure you want to continue?
Copyright 2010 Zimbra. All rights reserved. No part of this document may be reproduced, in whole or in part, without the express written permission of Zimbra. Zimbra, a division of VMware, Inc. 3401 Hillview Avenue Palo Alto , California 94304 USA www.Zimbra.com ZCS 6.0.7 7/27/2010
Table of Contents
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Core Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Core Zimbra Server Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Zimbra License Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Available Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Support and Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Chapter 2 Working in the Administration Console. . . . . . . . . . . . . . . . . . . 9
Logging Into the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Setting Up the Administrator Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Changing Administrator Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Zimbra Status Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Anti-spam Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Anti-virus Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Convertd Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 LDAP Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Mailbox Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 MTA Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Spell Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Stats Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Disk Space Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Monitoring ZAP Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Navigating the Administration Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Working in the Dashboard Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Working in the Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Working in the Advanced Tools Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Managing Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Updating ZCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Chapter 3 Managing ZCA Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 19
Changing General Information about your Default Domain . . . . . . . . . . . . . 19 Default Domain Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Setting the Maximum Size of Uploads to Briefcase . . . . . . . . . . . . . . . . 20 Setting Up Relay MTA for External Delivery . . . . . . . . . . . . . . . . . . . . . . 20 Configuring Rules for Receiving Attachments to Email . . . . . . . . . . . . . . . . 20 Managing the Zimbra License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Managing Your Self-Signed or Commercial Certificates . . . . . . . . . . . . . . . 22 Requesting a Commercial Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Viewing the SSL Certificate Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Setting Up Domains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Configuring General Information Settings. . . . . . . . . . . . . . . . . . . . . . . . 25 Setting Up Your Global Address List (GAL) . . . . . . . . . . . . . . . . . . . . . . 27 Setting Up Account Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Setting UP Virtual Hosts for Your Domain . . . . . . . . . . . . . . . . . . . . . . . 31 Setting up Zimbra Free/Busy Interoperability . . . . . . . . . . . . . . . . . . . . 32 Managing Zimlets on the Domain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Zimbra Collaboration Suite Appliance iii
. . . . . . 64 Reindexing a Mailbox . . . . . . . . . . 43 Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Setting Password Policy . . . . . . . . . . . . . . . . . 51 Before Creating Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Enabling Sharing . . . . . . . . . . . . . . 63 Changing Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Managing Distribution Lists . 49 Other Account Configuration Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Importing Accounts . . . . . . . . . . . . . . . . . . . . 57 Chapter 6 Managing Accounts. . . . 49 Setting Email Retention Policy . . . . . . . . . . . . 72 Changing Mobile Device Password Policy . . . . . . . . . . . . . . . . . . . . . . . . . 65 Using Distribution Lists for Group Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 ZCA Features to Configure . . . . . . . 70 Setting up Mobile Device Security Policies . 52 Creating a Single Account . . . . . .Administrator’s Guide Customizing Themes for Domains . . . . . . 64 Changing an Account’s Status . . . . . . . . . . . . . . . . . . 37 Setting Up Profiles . 48 Setting Session Timeout Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Zimbra Mobile . . . . . . . . . . . . 39 Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Migrating Accounts and Content. . . 50 About Zimbra Web Client . . . 50 Chapter 5 Creating Accounts on ZCA . . . . . . . . . . . . . . . . . . . . 38 Email messaging . . . . . Resources and Distribution Lists. . . . . . . . . . . . . . . . . . . . . . . 72 Users’ Mobile Device Self Care Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Password Options. . . . . . . . . . . . . . . . . . . . . . . . . 34 Chapter 4 Customizing Profiles and Setting Up Mail Policy Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 View an Account’s Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Calendar . 66 Chapter 7 Managing Zimbra Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 iv Zimbra Collaboration Suite Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Setting Failed Login Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Configuring Advanced Tap Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Deleting an Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Managing Aliases . . . . . . . . . . . . . . . . . . . . . . . 47 Setting Account Quotas . 45 Other Feature Configuration Settings for Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Creating User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Managing Resources . . . . . . . . . . . . . . 46 Disabling Preferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Setting Mobile Device Policies Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Managing Accounts . . . . . . 45 Briefcase. . . . . . . . . . . . . . . . 69 Setting Up Mobile Devices . . . .
Some of the features that can be found in the web client include: • Compose. and Standard Zimbra Web Client as an HTML client. This guide is intended for system administrators responsible for creating and maintaining accounts. and government agencies. service providers. read. Advanced Zimbra Web Client that offers a state-of-the-art Ajax web client.0. reply. Web 2. and use other standard mail features • View mail by conversation threads • Tag mail to easily group messages for quick reference • Perform advanced searches • Save searches • Use the Calendar feature to schedule appointments • Create address books Zimbra Collaboration Suite Appliance ZCA 6. educational institutions. The Zimbra Collaboration Suite Appliance is your email and collaboration cloud delivered as a virtual appliance for faster provisioning and easier administration than traditional solutions. forward. Core Functionality The Zimbra Appliance is an innovative messaging and collaboration application that offers the following state-of-the-art messaging and collaboration solutions: • Intuitive message management and search • Personal and shared calendars • Multiple address books • Task management tool • Collaboration tools for online document authoring Zimbra offers two browser based web clients.Chapter 1 Introduction Zimbra is the leader in open source.7 5 . Administrators centrally manage the appliance from the administration console.0 collaboration and messaging software for enterprises.
Administrator’s Guide • Share calendars. resources. distribution lists. domains and aliases • Maintain profiles for feature based administration • Mobile device policy management • Color scheme configuration options of the Zimbra Web Client interface • Advanced tools for migration and interoperability • Exchange migration tools • Exchange interoperability for free/busy.7 Zimbra Collaboration Suite Appliance . including the ability to use Microsoft Active Directory • Anti-spam protection • Anti-virus protection Task-Based Administration Console The Zimbra Appliance is managed from a task based administration console. • Create and mange user accounts. share and publish rich documents online Core Zimbra Server Functionality The core Zimbra server functionality includes: • Mail delivery and storage • Indexing of mail messages upon delivery • Mailbox server logging • IMAP and POP support • Directory services. The console offers the following management features: • Dashboard with task based management features. including defining mail filtering options • Use the Tasks feature to create to-do lists and manage tasks through to completion • Create.0. Global Address List (GAL) and external authentication • LDAP interoperability for GAL and external authentication • Self-signed and commercial SSL certificate management • Zimbra license management • Service status overviews • Automatic update mechanism • Service level control with status • Diagnostic tools to log file downloads 6 ZCA 6. address book lists with others • Set mailbox usage preferences. email folders.
see the Zimbra website. Late-breaking news for product releases and upgrade instructions are contained in the release notes.zimbra.com.com to join the community and to be a part of building the best open source messaging solution. We appreciate your feedback and suggestions. For information about the Zimbra support program.com for support issues.7 7 . http://www.0.Introduction Zimbra License Requirements A Zimbra license is required in order to create accounts. When you installed ZCA. • Contact sales@Zimbra.com to purchase Zimbra Collaboration Suite • Contact support@zimbra. and expiration date of the regular license.Zimbra. Available Documentation The following documentation is available: • Administrator Guide.com/support/support_overview. • Release Notes. The help topics describe how to use the features of the Zimbra Web Client. go to http://bugzilla. This trial license is good for 60 days.Zimbra.html If you encounter problems with this software. the effective date. www. The latest notes can be found on the Zimbra website. Support and Contact Information Visit www.zimbra. Make sure to provide enough detail so that the bug can be easily duplicated. • Zimbra administration console Help. This license is encrypted with the number of Zimbra accounts (seats) you have purchased. • Zimbra Web Client Help. This guide provides a product overview. a trial license was automatically installed.com to submit a bug report. The help topics describes how to perform tasks required to centrally manage mailbox accounts from the administration console. Zimbra Collaboration Suite Appliance ZCA 6. You will need to purchase a Zimbra regular license in order to create accounts after the trial license expires. and a description of administration tasks and configuration options.
7 Zimbra Collaboration Suite Appliance .Administrator’s Guide 8 ZCA 6.0.
0. • Update tab. This shows the status of the ZCA services. Zimbra Collaboration Suite Appliance summary tab. Zimbra Collaboration Suite Appliance ZCA 6. • Zimbra Administration tab. if they are configured.7 9 . This tab opens the admin dashboard used to manage accounts and domains. • Zimbra Status tab. The administrator can download and install the update from this tab.xxx:5480 You can find the IP address on the vSphere Client.xxx. • Network tab. This tab is used when a ZCA version is updated. The administration console consists of the following four main tabs.xxx. address settings. The administration console is the browser-based user interface the ZCA administrator uses to centrally manage ZCA. and proxy server settings. This tab shows the network status.Chapter 2 Working in the Administration Console This chapter describes the components of the Zimbra Collaboration Suite Appliance (ZCA) administration console. Logging Into the Console To log into the administration console open your browser and type the Zimbra Appliance host name URL as https://xxx.
This address is where notification messages from the operating system are sent. This admin account is the first account provisioned on the server and allows you to log on to the administration account using the password that was created at the same time. The postmaster address is displayed in emails that are automatically generated from the mail transfer agent (MTA) and sent to the sender when messages cannot be sent.Administrator’s Guide • The user name is vmware. Select the administrator account and change the password. Other appliance reports may be sent to the admin account as well.0. 10 ZCA 6. Setting Up the Administrator Account One administrator account can be created in ZCA and this account is created during the installation of ZCA. When all services are green. if an untrusted connection warning displays. The Zimbra Status tab opens and shows that status of all services. The password can be changed at any time from the Accounts toolbar. This opens the administration dashboard where you manage ZCA accounts and domains. • The password is the password of the VMware virtual machine set during the installation of ZCA. the first page that is displayed shows the Zimbra services. the message is forwarded to the administrator mailbox. Changing Administrator Passwords The administrator password is created when ZCA is set up during installation. Services that are not running display in red. Note: When you log in to the ZCA administration console the first time. • Root. If users reply to this postmaster address. Initial administrative tasks for this account may include setting up the administrator mailbox to create aliases and forwarding addresses needed for the administrator’s working environment. You should log on to this account frequently. Zimbra Status Tab When you log on to ZCA.7 Zimbra Collaboration Suite Appliance . ignore the warning and select the option to continue. click the Zimbra Administration tab. the anti-virus notification is sent directly to the admin account. This tab also shows the amount of free mail storage disk space remaining. If you did not change the default settings during the installation. Two aliases for the administrator account are created during install: • Postmaster.
An automated spam training filter is enabled and two feedback system mailboxes are created to receive mail notification. The accounts created are listed in the accounts list. When a message is tagged as spam. • Non-spam (referred to as ham) Training User to receive mail notification about mail that was marked as junk. to send notification to administrators when a virus has been found. The anti-virus software is configured to block encrypted archives. Messages tagged above 75% are always considered spam and are discarded. These addresses are automatically configured to work with the spam training filter.0. SpamAssassin uses predefined rules as well as a Bayes database to score messages with a numerical range. Zimbra Collaboration Suite Appliance ZCA 6. Users can view the number of unread messages that are in their Junk folder and can open the Junk folder to review the messages marked as spam and move a message if it is not spam. the message is delivered to the recipient’s Junk folder. How well the antispam filter works depends on recognizing what is considered spam or not considered spam from messages that users specifically mark as Junk or Not Junk in their accounts. but should not have been. Anti-virus Service Clam AntiVirus software is bundled with the appliance as the virus protection engine. Any message tagged between 33%-75% is considered spam and delivered to the user’s Junk folder. ZCA uses a percentage value to determine spaminess based on a SpamAssassin score of 20 as 100%.7 11 . and to send notification to recipients alerting that a mail message with a virus was not delivered. • Spam Training User to receive mail notification about mail that was not marked as junk.Working in the Administration Console Anti-spam Service The Zimbra Appliance utilizes SpamAssassin to control spam. but should be.
including messages. MTA Service MTA receives email through SMTP and routes each message to the mailbox server. By default. Convertd Service The convertd service is a conversion service that is used to extract the text from attachments to email messages so they can be indexed along with the email body. LDAP entries are made for every ZCA attribute that specify operating parameters for the appliance. Anti-virus protection is enabled for each server when the Zimbra software is installed. contacts. calendars. When a virus has been found. This is referred to as the GAL. 12 ZCA 6. The LDAP directory service is used for internal authentication.7 Zimbra Collaboration Suite Appliance . and briefcase folders. ZCA uses the LDAP directory to look up user addresses from within the company. During ZCA installation. a notification is automatically sent to that address. In addition. attachments. LDAP Service LDAP directory services provides a centralized repository for information about users and devices that are authorized to use your network. the notification address for anti-virus alerts is configured. Functionality includes: • SMTP authentication • Attachment blocking • Relay host configuration Spell Service This is the spell checker service used for Zimbra Web Client (ZWC) to check the spelling when an email message is composed.Administrator’s Guide The anti-virus protection is enabled for each server during installation.0. The default is to set up the admin account to receive the notification. Each account has an unique mailbox ID that is the primary point of reference to identify the account. Mailbox Service The mailbox service manages all accounts’ mailbox content. the Zimbra MTA checks every two hours for any new anti-virus updates from ClamAV.
For more information about Hyperic HQ go to the following links: • For product description: http://www. and utilization. In most cases. but is available for Zimbra support to troubleshoot issues. The storage space is used to save the content of users’ accounts. • Settings. Disk Space Usage The Status tab shows the amount of free storage space remaining on the disk. used to manage the daily ZCA activity for accounts. Navigating the Administration Tab You manage all user and domain configuration tasks from the administration tab. Zimbra Collaboration Suite Appliance ZCA 6. A link to the Spring Source Hyperic HQ monitoring tool is available from the Status tab. you should plan to add additional disk space. the results are saved to a zip file that can be forwarded to support. When you run a diagnostics of ZCA. • Dashboard.com/products • For documentation: http://www. Monitoring ZAP Servers You can set up a third-party monitoring tool to manage ZCA servers.Working in the Administration Console Stats Service This service maintains statistics about the operation of the application. The information is not available for administrator’s review. The console includes three tabs that make it easy to quickly find items in the console. used to manage server configuration and to create a policy for attachments received with email messages.hyperic.0. HQ's default metric collection provides real time monitoring of availability. You should regularly monitor the disk capacity and when disks reach the 85% full threshold. performance.hyperic.com/support/systems-monitoringdoc Diagnostics Link The Diagnostics link is used for troubleshooting ZCA.7 13 . you are directed to use this link by Zimbra support to help diagnose issues.
This tab includes tools for migrating and importing accounts. Tasks Managed from the Administration Tab Some of the tasks that are performed from the administration console include: • Managing your domain and create new domains • Managing general configuration settings including licenses and certificates • Setting up virtual hosts on a domain • Creating and managing end-user accounts • Creating different profiles that define enabled features and assign the profiles to accounts • Creating and managing distribution lists and aliases • Migrating Microsoft Exchange user accounts to ZCA using the migration tool • Importing multiple accounts • Managing resources that can be scheduled for meetings • Changing user passwords Working in the Dashboard Tab From the ZCA dashboard tab you can view a list of account addresses. used to manage the Zimbra Appliance license and certificates. profiles. When you view All addresses.0. You can identify the type of account from the icon. and profiles area. 14 ZCA 6.7 Zimbra Collaboration Suite Appliance . select the item from the menu on the right of the Find address. domains. the Content pane shows all addresses in ZCS. domains. aliases.Administrator’s Guide • Advanced Tools. distribution lists. To view each of these items in the Content pane. and resources.
distribution lists. and resources Description of Items to Create From the New menu on the dashboard toolbar you can create the following items. domains. and resources • Edit and delete the items you have created • Change passwords for accounts • View an accounts mailbox • View a list of account addresses. These are specific accounts used by ZCA. aliases. the ZCA license account limit reflects the change.7 15 . Only one administrator account can be created. This type of account counts against your ZCA license account limit. System accounts include the spam filter accounts for junk mail. Aliases do not count against your ZCA license. • Create new accounts. From the dashboard you can manage the following items.Working in the Administration Console This icon represents system accounts.0. aliases. Distribution lists do not count against your ZCA license. This icon represents a resource location account. domains. profiles. Zimbra Collaboration Suite Appliance ZCA 6. Do not delete these accounts! This icon represents the administrator account. When you delete an account. Do not delete this account! This icon represent user accounts. This icon represents a distribution list. (spam and ham) and GALsync account if you configure GAL for your domain. distribution lists. This account counts against your ZCA license. profiles. Resource accounts do not count against your ZCA license. This icon represents an alias account. This icon represents a resource equipment account.
setting options. You can create and manage domains. passwords and aliases for an account. The tab includes the following items: • Zimbra License tab that shows ZCA license information 16 ZCA 6. Lists all distribution lists. Lists location or equipment that can be scheduled for a meeting. In the Accounts folder. • Aliases. Lists the domain in the Zimbra Appliance environment. The following domain items are managed from the Settings tab: • Update server configuration • Set rules for what type of attachments can be received with an email message Working in the Advanced Tools Tab The Advanced Tools tab page includes features that are infrequently accessed after you initial configure ZCA. • Profile. • Distribution Lists. You can create. As a minimum. and configure the authentication mechanism to be used for that domain. configure GAL. Lists profiles that have been created. edit. or delete profiles. • Resources. you create and manage end-user accounts.7 Zimbra Collaboration Suite Appliance . Lists all accounts. You can create new distribution lists and add to or delete members from a distribution list. • Domains.0. You can create new resources and set the scheduling policy for the resource.Administrator’s Guide • Accounts. Lists all aliases that have been created in user accounts. You can use the Move Alias feature from the toolbar to move an alias from one account to another. profiles. Working in the Settings Tab The Settings tab is used to manage general ZCA settings. the default profile is displayed.
When you make changes to the network settings.0. gateway. and host name. The Proxy tab is configured if external calendar servers or social networking services are made available from user accounts. DNS server address. • The Proxy tab is configured if an HTTP proxy is required for access to the Internet for Web services that the Zimbra server may access.Working in the Administration Console • SSL Certificates tab that displays the information about the certificate assigned to ZCA • Migration Wizard and Import Accounts wizard links to help you migrate accounts and their content or import account information to provision many accounts at once Managing Network Settings The Network tab displays the Zimbra Appliance network connection settings. netmask. including IP address.7 17 . Zimbra Collaboration Suite Appliance ZCA 6. restart ZCA from the VMware VSphere console to make sure your changes take affect on all ZCA services. • The Address tab can be used to change the network addresses if you move the server to a new network. • The Status tab displays the Zimbra Appliance network status. You can set specific addresses or you can select to obtain the configuration from DHCP server. Updating ZCA The Update tab is used to check for ZCA updates and to install those updates when they become available.
0.7 Zimbra Collaboration Suite Appliance .Administrator’s Guide 18 ZCA 6.
Chapter 3 Managing ZCA Configuration ZCA settings are configured during the initial installation of the application and can be modified from the administration console. You can change this. You can manage these tasks from the administration console: • Install and manage your Zimbra license • Install and view your SSL certificates • Create new domains • Configure the authentication method to use.7 19 . internal or external • Define the virtual host for a domain • Change general information configured for the default domain • Customize the client color scheme • Manage Zimlets that are available for accounts • Set up free/busy interop for scheduling meetings when you have users on both ZCA and Exchange • Define the email attachment filtering policy for incoming emails Changing General Information about your Default Domain The general information tab shows the following configuration details.0. Zimbra Collaboration Suite Appliance ZCA 6.
(An email loop is an infinite loop phenomenon.zip. such as .Administrator’s Guide • Default domain name. This is changed from the Settings>Attachments tab. you can configure rules to filter all attachments from email messages or attachments with a specific extension type. This setting is used to instruct the MTA to send all non-local mail to a different SMTP server. or used as a third-party anti-virus and anti-spam gateway. Common use cases for a relay host is when an ISP requires that all your email be relayed through a designated host or if you have some filtering SMTP proxy server. Setting the Maximum Size of Uploads to Briefcase If the Briefcase feature is enabled. This also used as the assumed domain name when only a user name but not the domain is provided. The default is 10 Mb. If one such automatic response triggers another automatic response on the other side.7 Zimbra Collaboration Suite Appliance . The relay host name is the appliance MTA to Gateway host. 20 ZCA 6. • Relay MTA for external delivery. there is no limit to the size of the upload. • Maximum size of an uploaded file for Documents or Briefcase. If you set the default to 0.) Configuring Rules for Receiving Attachments to Email To help prevent potential viruses from being received. This is configured during the installation of ZCA. Setting Up Relay MTA for External Delivery Setting this parameter is optional.0. This is the relay host name to which the MTA relays external email Default Domain Name The default domain name is the fully qualified hostname of the server. resulting from mail servers. Important: Use caution when setting a relay host to prevent mail loops. scripts. This is the default. an email loop is created. This is the maximum size of a file that can be uploaded into Briefcase. You can change this on the General Information tab. This is the assumed domain name when users try to authenticate without providing a domain name as part of their login name. or email clients that generate automatic replies or responses. users can upload files up to 10240K in size to their accounts.
Use the Install License Wizard from the administration console’s Advanced Tools tab to upload and install a new license and to update an existing license. • Do not restrict viewing attachments. This option blocks all attachments types sent with email messages and can be set to prevent a virus outbreak from attachments. If you do not want to send a notification to the recipient when messages are blocked. • Allow viewing attachments only in HTML. you can disable this feature. renew. Users cannot view any attachments sent with their email messages. You can also restrict receiving attachments by the file extension type. or change the Zimbra license.0. This license is encrypted with the number of Zimbra accounts (seats) you have purchased. and expiration date of the regular license. This trial license is good for 60 days. a trial license was automatically installed. Managing the Zimbra License A Zimbra license is required in order to create accounts.Managing ZCA Configuration The Attachments tab can be configured as follows: • Block all attachments. Messages with those type of extensions attached are rejected and the sender and recipient are notified that the message was blocked. Files attached to email messages can only be viewed in HTML. Zimbra Collaboration Suite Appliance ZCA 6. You will need to purchase a Zimbra regular license in order to create accounts after the trial license expires. Attachment to an email message can be viewed either in HTML or the attachment can be viewed in the original format. the effective date.7 21 . When you purchase. Extensions that are restricted here do not display even if you have selected Do not restrict viewing attachments. When you installed ZCA. You can select from the common extension types that are listed or add other types of extensions. you must update the server with the new license information.
You can purchase additional accounts or you can delete existing accounts. When the number of accounts created is equal to the number of accounts purchased. A certificate is the digital identity used for secure communication between different hosts or clients and servers. You must renew your license within 30 days of the expiration date. issue date. The default is 365 days. • A self-signed certificate is an identity certificate that is signed by its own creator. Managing Your Self-Signed or Commercial Certificates You can view. expiration date. Self-signed certificates are normally used for testing. Two types of certificates can be used.7 Zimbra Collaboration Suite Appliance . You can use the Certificate Installation Wizard to generate a new selfsigned certificate. • A commercial certificate is issued by a certificate authority (CA) that attests that the public key contained in the certificate belongs to the organization (servers) noted in the certificate. number of accounts purchased. 22 ZCA 6. but when you log in to the appliance administration console the first time. you will not be able to create new accounts. update. A self-signed certificate is automatically deployed when ZCA is installed. including license ID. when you log on to the administration console a reminder notice is displayed. and the number of accounts used can be viewed from the Advanced Tools>License tab. This is useful when you use a self-signed certificate and want to change the expiration date. Starting 30 days before the license expires. the self-signed certificate is automatically installed and can be used. When ZCA is installed.Administrator’s Guide Current license information. self-signed and commercial certificates. Certificates are used to certify that a site is owned by you. a security alert is displayed and you will need to accept the warning to be able to log in.0. and install self-signed and commercial certificates from the administration console Advanced Tools tab.
You download the CSR from the Zimbra server and submit it to a CA.7 23 . company. This is the exact domain name that should be used to access your Web site securely. you complete a form with details about the domain. and when you receive the certificate. To generate the CSR. and then generate a CSR with the RSA private key. Are you going to use a wildcard common name? If you want to manage multiple sub domains on a single domain on the server with a single certificate.0. you use the Certificates Wizard to install the certificate on ZCA. As you enter information about your company.Managing ZCA Configuration To obtain a commercially signed certificate. You save this file to your computer and submit it to your commercial certificate authorizer. Requesting a Commercial Certificate You can use the Zimbra Certificate Installation Wizard to generate the CSR that is sent to a commercial certificate authorizer and to install the commercially signed certificate when it has been authorized. such as VeriSign or GoDaddy. before you generate the CSR you must know the following details: • Common Name (CN). use the Zimbra Certificates Wizard to generate the RSA Private Key and Certificate Signing Request (CSR). and country. Zimbra Collaboration Suite Appliance ZCA 6. An asterisk (*) is added to the Common Name field. check this box. They issue a digitally signed certificate.
Viewing the SSL Certificate Tab The Advanced Tools>SSL Certificate tab displays the certificate information for the Zimbra services. When SAN is used the domain name is compared with the common name and then to the SAN to find a match. You can create multiple SANs. You should renew your certificates before it expires.7 Zimbra Collaboration Suite Appliance . 24 ZCA 6. The city you want the certificate to display as your company location • Organization Name (O). when users log on to the accounts. If a certificate expires. The unit name (if applicable) Are you going to use Subject Alternative Name (SAN)? The input should be a valid domain name. The country you want the certificate to display as your company location • State/Province (ST). including validation days that shows when the certificate expires.Administrator’s Guide • Country Name (C).0. Your company name • Organization Unit (OU). When the alternate name is entered here. the client ignores the common name and tries to match the server name to one of the SAN names. The state/province you want the certificate to display as your company location • City (L). a security alert warning is displayed.
and Free/Busy Interop are not set up • The profile is set to default profile Configuring General Information Settings Domains are managed from the administration console dashboard. When you select Domains from the Find address. Select the domain to edit from the list. external LDAP. The following settings can be configured for your default domain or when you create a new domain. External LDAP server or Active Directory. • The authentication mechanism is Internal • The Virtual Hosts.Managing ZCA Configuration Setting Up Domains One domain is identified during the installation process and additional domains can be added from the administration console. or external Active Directory • Virtual hosts that are used to establish a default domain for user login • Public service host name that is used for REST URLs. either Internal LDAP server. A GAL sync account is created and the datasource for the Internal GAL is Zimbra. domains and profiles menu.0. or both • Domain authentication mode. internal. commonly used in sharing • Free/Busy Interop settings for use with Microsoft Exchange • Zimlets that are available for the domain • Customize the domain skin The default domain configuration after ZCA installation is as follows: • The GAL mode is Internal. When you set up a domain. a list of domains is displayed. Zimbra Collaboration Suite Appliance ZCA 6. you can configure the following: • Global Address List (GAL) mode.7 25 .
This is commonly used when sharing within Zimbra Appliance. the name of that server must be entered in Inbound SMTP Hostname field. To make sure that the time is displayed the same in one or the other client. Inbound SMTP Hostname If your MX records point to a spam-relay or any other external non-zimbra server. and Briefcase folders.domain.0. 26 ZCA 6. Each domain can be configured with the public service host name to be used for REST URLs. Public service hostname This is the host name to be used for REST URLs. set that here. Users can change the time zone from their accounts’ Preferences>General folder. The URL displays as http://publicservicename. When you configure a pubic service hostname.7 Zimbra Collaboration Suite Appliance . email folders. This is the URL that is used when users share items such as calendars. the time zone setting on the computer is used as the time stamp for received messages and for calendar activities. If the majority of your uses are located in another time zone. make sure that the user’s computer time zone and the Zimbra Web Client time zone are set to the same time. this public service hostname is used instead of the ZCA server hostname and the ZCA service hostname. When users use the advanced Zimbra Web Client.com/home/username/ sharedfolder. Note: The default time zone setting that is displayed in an account’s General Preferences folder is used to localize the time for received messages and calendar activities in the standard Zimbra Web Client.Administrator’s Guide Default time zone for the domain PST (Pacific time) is the time zone that is set at installation by default.
When the domain status is marked as suspended. Changing the status also can affect the status for accounts on the domain. If you create additional profiles. Setting Up Your Global Address List (GAL) The GAL is your company-wide listing of users that is available to all users of the email system. Note: If an account has a different status setting than the domain setting. but email is still delivered to the accounts. • Maintenance. This is sometimes referred to as the company directory or company “white pages. Domain Status The domain status is active in the normal state. the account’s status overrides the domain status setting. users cannot log in to check their email.” ZCA uses the GAL to look up user addresses from within the company. • Locked. users cannot log in and their email is queued at the MTA. login for accounts on the domain is disabled and messages are bounced. the account’s status overrides the domain status setting. The default setting is Internal mode. the account’s status overrides the domain status setting. users cannot log in. or modified. Accounts can be created and mail can be delivered.Managing ZCA Configuration Default Profile for the Domain The profile designated for the domain is automatically assigned to accounts created on the domain. you can assign another profile to the domain. deleted. their email is queued at the MTA. and accounts and distribution lists cannot be created. For the initial set up the default profile created during the installation is assigned to the domain. Zimbra Collaboration Suite Appliance ZCA 6. When a domain status is marked as closed. When a domain status is marked as locked. The Configure Gal wizard on the Domain toolbar is used to configure the authentication modes. When the domain status is marked as maintenance. The closed status overrides an individual account’s status setting. Domain status can be set as follows : • Active.7 27 . If an account’s status setting is marked as closed. • Suspended. GAL is configured on a per-domain basis. Users can log in and mail is delivered.0. The Zimbra LDAP server is used for directory lookups. Active is the normal status for domains. the account status overrides the domain status. The GAL search options are as follows: • Internal. The GAL mode setting for each domain determines where the GAL lookup is performed. • Closed. If an account’s status setting is marked as closed. If an account’s status setting is marked as maintenance or closed.
External directory servers are used for GAL lookups. During the sync.7 Zimbra Collaboration Suite Appliance . mail routing. Internal and external directory servers are used for GAL lookups. modified contact and deleted contact information. When the LDAP syncs the GAL to the account. Syncing the LDAP to the account gives users faster access to the GAL data and makes it easier for users to search the GAL. changes you make to the address book are deleted. a GAL sync account is created for each LDAP data source. the GAL sync account is updated with new contact. GALsync accounts When an internal or external GAL is set up. Configuring GAL Search for Internal GAL When you select Internal. 28 ZCA 6. You may want to configure different search settings if your LDAP environment is set up to optimize LDAP searching by setting up an LDAP cache server. etc.0. You should not modify the GAL sync account address book directly. When the GAL sync account syncs to the LDAP. • Both. but users also need to be able to sync to the GAL. Configuring GAL Search for External GALs When you configure an external GAL.). The address book in these accounts is used to sync the LDAP server contact data. you can configure GAL search and GAL sync separately. no additional configuration is required.Administrator’s Guide • External. All other directory services use the Zimbra LDAP service (configuration. You can configure multiple external LDAP hosts for GAL. When you configure the external GAL mode. If the GALsync account is not available for some reason. all GAL contacts from the LDAP are added to the GAL address book. you can configure different search settings and sync settings. These accounts display in the administration console accounts list. the traditional LDAP based search is run.
Zimbra Collaboration Suite Appliance ZCA 6. The user name and password is the authentication information supplied in the bind operation to the directory server. then enter the DN/password of a service account on the external LDAP that has been granted access to the attributes required to do the search. adAutoComplete is the default filter. and then verifies that the entry matched is either a Zimbra account or distribution list. gn. Zimbra Collaboration Suite offers the following three authentication mechanisms: • Internal. • Use DN Password to bind to external server. The parameters in a filter you construct determine the thoroughness of a search. To enable the ability to let users use the Autocomplete from GAL feature. The port is 389. • Autocomplete filter. the port is 636. For AD. • External LDAP. the autocomplete filter must be configured. no other configuration is required. and to use DN password to bind to the external server. dc=com). For example. etc. To search within a specific part of your directory. If the filter you entered cannot be run using an anonymous bind. ( dc=server. Syntax "%s" represents the string the user enters: (&(|( cn=*%s*)( sn=*%s*)( gn=*%s*)( mail=*%s*)( zimbraMailDeliveryAddress=*%s*) ( zimbraMailAlias=*%s*)( zimbraMailAddress=*%s*)) (|( objectclass=zimbraAccount)( objectclass=zimbraDistributionList))) This filter example combines the basic search filters using the Boolean operation OR to first search the various attributes (cn. For LDAP. Setting Up Account Authentication Account authentication is the process of identifying a user or a server to the directory server and granting access to legitimate users based on user name and password information provided when users log in. The filter defines the search rules used for directory searches. enter a search base. Enter the LDAP address. You can configure multiple external LDAP hosts so users can access GAL from the next available configured server when a GAL server is down. You must configure the LDAP URL.). • LDAP filter.Managing ZCA Configuration External LDAP settings that need to be configured are the following: • LDAP URL and whether to use SSL. The following is an example of the filter string. A search filter must be specified. • LDAP search base. The Internal authentication uses the Zimbra directory server for authentication on the domain. LDAP filter. the default GAL filter setting is (|( cn=%s*)( sn=%s*)( gn=%s*)( mail=%s*)). When you select Internal.7 29 . This is the default. If you use SSL.0. The Configure Authentication wizard on the Domain toolbar is used to configure the authentication modes.
the connection is closed and the password is considered valid. On the administration console you use the Authentication Wizard to configure the authentication settings for your domain.7 Zimbra Collaboration Suite Appliance .com). Internal The Internal authentication method assumes the Zimbra schema. If this bind succeeds. You can configure multiple external LDAP hosts. External LDAP The external LDAP authentication mechanism attempts to bind to the specified directory server using the supplied user name and password. The filter defines the search rules used for directory searches and tries to map the user name to one user on the external LDAP. The default is to use the internal method as the authentication mode. If you use SSL. No additional configuration is necessary. You should ensure that the filter you enter results in a single entry being matched.Administrator’s Guide • External Active Directory. otherwise an authentication error is returned to the user. Check either to use SSL or StartTLS. You identify the Active Directory domain name and URL. • LDAP filter. Example of the search filter is (email@example.com. the default port is 636. Enter the LDAP address. The authentication method is set on a per-domain basis. The default port is 389. 30 ZCA 6. The user name and password is the authentication information supplied to the Active Directory server. You configure the following external LDAP settings: • LDAP URL and whether to use SSL or StartTLS.
https:// mail.7 31 . You can configure multiple external active directory hosts. users enter only their user name and password.Managing ZCA Configuration • LDAP search base. Setting UP Virtual Hosts for Your Domain You can configure multiple virtual host names to host more than one domain name on the server. The authentication request searches for a domain with that virtual host name.0. If you use SSL. Virtual hosts are configured from the administration console Domains>Virtual Host tab. • Use DN/Password to bind to external server. users can login to their accounts without having to specify the domain name as part of their user name. If the filter you entered cannot be run using an anonymous bind. The name of the domain for the active directory server. the default port is 636. To search within a specific part of your directory. For example. Zimbra Collaboration Suite Appliance ZCA 6. enter a search base. dc=com). External Active Directory The external active directory (AD) authentication mechanism attempts to bind to the AD server using the supplied user name and password. • AD LDAP URL and whether to use SSL.company. When the Zimbra login screen displays. The virtual host requires a valid DNS configuration with an A record.com. Enter the active directory LDAP address. Users enter the virtual host name as the URL address. When the virtual host is found. The default port is 389. then enter the DN/password for a service account on the external LDAP that has been granted access to the attributes required to do the search. When you create a virtual host. the authentication is completed against that domain. The general domain configuration does not change. Zimbra Web Client users can log in without having to specify the domain name as part of their user name. You configure the following settings: • AD domain name. It would be entered as ( dc=server.
• Web interface to Exchange public folders needs to be available via IIS. the following is required: • Either a single Active Directory (AD) must be in the system or the global catalog must be available. (http://server/public/) • ZCA users must be provisioned as a contact on the AD using the same administrative group for each mail domain. the Exchange systems must be set up as described in the Exchange Setup Requirements section. This is required only if there is Zimbra Appliance to Exchange free/busy replication.7 Zimbra Collaboration Suite Appliance . Exchange 2003/2007 Setup Requirements For Exchange 2003. This is required only for ZCA to Exchange free/busy replication. Configuring Free/Busy on Zimbra Appliance The Exchange server settings are configured from the Domain>Interop tab on the administration console dashboard tab. 32 ZCA 6. you can set up free/busy scheduling across the Exchange server and the ZCA server so that users can efficiently schedule meetings. The Zimbra Free/Busy module to connect with Microsoft Exchange pulls the free/busy schedule of users on the Exchange server and also pushes the free/ busy schedule of ZCA users to the Exchange server. • The ZCA server must be able to access the HTTP(S) port of IIS on at least one of the Exchange servers. ZCA can query the free/busy schedules of users on Microsoft Exchange 2003/ 2007 servers. To set free/busy interoperability.0.Administrator’s Guide Setting up Zimbra Free/Busy Interoperability When ZCA is deployed in a with Microsoft Exchange servers and. • The Exchange user name must be provisioned in the account attribute zimbraForeignPrincipal for all ZCA users.
This is the name of the account in AD and password that has access to the public folders. • Form is authentication to Exchange as HTML form based authentication. Dates or time in the message to see their calendar schedule for that date or time. • Microsoft Exchange User Name and Password. Email addresses/names. Zimbra Collaboration Suite Appliance ZCA 6.Managing ZCA Configuration • Microsoft Exchange Server URL. Next go the each account’s Free/Busy Interop tab and configure the foreign principal for the account. • com_zimbra_email.7 33 . • Basic is authentication to Exchange via HTTP basic authentication. you can run the Exchange ADSI Edit tool and search the legacyExchangeDN attribute for the o= . Set at the global level this applies to all accounts talking to Exchange.0. • Microsoft Exchange Authentication Scheme. This is the Web interface to the Exchange. The cn setting in the legacyExchangeDn attribute corresponds to the zimbraForeignPrincipal attribute. URL link to quickly go to the website specified in an email message. either Basic or Form. and cn= settings. These are used to authenticate against the Exchange server on REST and WebDAV interfaces. to see contact information from the address book for this name. • O and OU used in the legacyExchangeDN attribute. Note: To find these settings on the Exchange server. The following are included: • com_zimbra_date. Managing Zimlets on the Domain Pre-defined Zimlets that enhance the user’s experience from the Zimbra Web Client are included with ZCA. • com_zimbra_url. ou= . This sets up a mapping from the ZCA account to the corresponding object in the AD.
such as Skype or Cisco VOIP phones must be installed on the user’s computer. • Foreground color of the themes. The default text color is black. Users can control the Zimlets they use from the ZWC Preferences>Zimlet page. to add a textual portrayal of different facial expressions to their messages. All Zimlets that are deployed are displayed in the Domain>Zimlets tab. You can change the base colors of themes for a domain from the administration console.7 Zimbra Collaboration Suite Appliance . The emoticons are available from a link on the compose toolbar. If a Zimlet should not be turned off from ZWC. Phone numbers to quickly place a call.Administrator’s Guide • com_zimbra_phone. VOIP software. The text color usually does not need to be changed. • com_zimbra_ymemotiocons. Emotiocons. Drag and Drop files on to their email message. Check the Zimlets that should be enabled for the domain. Note: This feature does not work with Internet Explorer. select mandatory.0. The foreground color is the text color displayed. • com_zimbra_ dnd. 34 ZCA 6. Customizing Themes for Domains The Zimbra Web Client includes multiple themes that users can select as the appearance of their mailbox.
Some of these themes. You may want to disable those themes from user’s Theme preferences selection.Managing ZCA Configuration • Background color of the themes. • Secondary color of the themes. Hot Rod. The selection color is the color displayed for a selected item. the background color displays with the logo. selection headers in the Navigation pane. the selected tab. have been designed with graphics or color codes that are not changed when you change the base color. Zimbra Collaboration Suite Appliance ZCA 6.0. the clicked item from a right-click or other drop-down menu selection. and for a selected tab. background color of the Content and Navigation panes. Waves and Yahoo. such as a message. The secondary color is the color used for the toolbar. In the following image. Note: A number of Zimbra themes are included with Zimbra Appliance. Variants of the color are used for buttons. the variant of the background color displays in the login area. Mail.7 35 . in this example. tabs. and the toolbar are displayed in the secondary color. • Selection color of the themes. This color is the background on the page. and selection highlight. such as Lemongrass. The primary background color displayed in the client. In the following image.
0.7 Zimbra Collaboration Suite Appliance .Administrator’s Guide 36 ZCA 6.
accounts assigned that profile reflect the change. Click New and select Profile. Configuring profiles and assigning a profile to accounts lets you configure the features for accounts. When you change a profile.7 37 . For example. the default profile does not enable mobile sync. In an environment that includes users with different email and collaboration requirements. You might not want to turn this on for all of your users. You can create a profile from the New link on the administration console dashboard. create another profile that enables the features and Zimbra Mobile and assign this profile to users who can access to this feature. Each account is assigned a profile.Chapter 4 Customizing Profiles and Setting Up Mail Policy Rules This chapter describes the features that can be enabled in a ZCA profile that is assigned to user accounts. Note: Mailbox features are enabled for the Zimbra Web Client users. A default profile is automatically created during the installation of ZCA and you can create additional profiles. users may not have these features available. creating different profiles based on user requirements makes it easy to give users the feature sets they need. which allows users to sync their smart phones with their accounts. When IMAP or POP clients are used. a new profile tab opens. In that case. Setting Up Profiles Profiles define which features are enabled for an account. Zimbra Collaboration Suite Appliance ZCA 6.0.
On this tab you define the profile’s display name and you can describe the profile in any way you want.0. • Zimbra Mobile. If the domain does not have a profile defined. Managing Zimbra Mobile for information about this feature. This is a good option if most users on the domain should have the same features enabled. • Advanced. and set password. The features are described in this chapter. This tab lists all features that can be enabled for user accounts. login. you can select the profile that is automatically assigned to users created on that domain. the default profile is automatically assigned when an account is created.Administrator’s Guide A profile consists of the following configuration tabs: • General Information. Domain Profiles When you create a new domain or edit an existing one. and email retention policies. ZCA Features to Configure When users use the Zimbra Web Client to view their accounts they can access the following features as determined by their profile. • Email 38 ZCA 6. • Features. Note: If you delete a profile that accounts are currently assigned.7 Zimbra Collaboration Suite Appliance . the accounts are automatically assigned the default profile. This tab is used to set up account quota. This tab enables the Zimbra Mobile sync feature. See Chapter 13.
If this feature is enabled. Messages can be displayed grouped into conversations or as a message list. You configure which email messaging features are enabled. tags. Zimbra Collaboration Suite Appliance ZCA 6. mail sorted by conversations. They can specify their default font settings for HTML compose in their account Preferences tab. Conversations group messages by subject. Many of these features can be managed by users from their account Preferences tab when they log on to the Zimbra Web Client. Features tab. Mail Features Mail Conversations Description Enables the email application. View link. conversation view is the default. The default is to let users manage their preferences.0. Users can change the default from the Mail toolbar. you can remove the check from Preferences in the profile. user-defined filters. and more. user-defined folders. Email messaging Zimbra Appliance email messaging is a full-featured email application that includes advanced message search capabilities. HTML compose Users can compose email messages with an HTML editor. This is enabled by default in the profile.7 39 . If you do not want users to be able to change their account preferences.Customizing Profiles and Setting Up Mail Policy Rules • Address books • Calendar • Tasks • Briefcase • Preferences These features can be enabled in the profile.
Users can change the information from their account Preferences tab. In the account configuration. size. domain. Account aliases can be selected for the From name of messages sent from that persona account and a specific signature can be set for the persona account.Administrator’s Guide Allow the user to specify a forwarding address Users can create a forwarding address for their mail. and folders. attachment. Users can also set the start and stop dates for the out of office message. By default a message is sent to each recipient only once every seven days. An email with information about the email’s subject. This is commonly used as a vacation message. Advanced search Allows users to build a complex search by date. Saved searches 40 ZCA 6. Persona The name and address configured for the account creates the primary account persona. Out of office reply Users can create an email message that automatically replies to incoming messages.0.7 Zimbra Collaboration Suite Appliance . In the Forwarding tab you can enable the function so that a copy of the forwarded message is not saved in the user’s mailbox. They can turn this feature on or off and designate an address from their account Preferences tab. users can create additional account names to manage different roles. You can specify a default forwarding address for a user when you create or edit an account. A copy of each message sent to the account is immediately forwarded to the designated forwarding address. sender address and recipient address is sent to the address. Users can save a search that they have previously executed or built. New mail notification Allows users the option to specify an address where to be notified of new mail to their ZWC account. tags. regardless of how many messages that person sends to the address during that week. This is the information that the user uses as the From address. you can also specify forwarding addresses that are hidden from the user. status. When Persona is enabled.
the corresponding actions associated with that rule are applied. When an incoming email message matches the conditions of a filter rule. They can add the external account address to their account settings. Users can set these up from their Preferences Accounts tab. When Initial search preference is enabled. Users can set up to retrieve their POP accounts’ email messages directly from their ZWC account. Users set up these rules from their account Preferences tab. They can add the external account address to their account settings. such as Thunderbird or Outlook. An alias is not an email account. Users can set up to retrieve their IMAP accounts’ email messages directly from their ZWC account. Messages identified as spam are moved to the Junk folder. Users can define a set of rules and corresponding actions to apply to incoming mail and calendar appointments.Customizing Profiles and Setting Up Mail Policy Rules Initial search preference The initial search folder is Inbox. Users can turn this feature on or off from their Preferences tab. You can create an alias for the account. To avoid having mail incorrectly marked as junk. When this is enabled. contacts. users can select another folder as the default search folder that is automatically searched from the search field. and Documents pages. users enter a few letters in their compose header and names listed in the GAL are displayed. Users can set these up from their Preferences tab. Note: Spam check on a received message is completed before users’ mail filters are run. ZCA 6. An email alias is an email address that redirects all mail to a specified mail account. to access their mailbox using the IMAP protocol. External POP access External IMAP Access Aliases for this account Mail filters Tagging GAL access Autocomplete from GAL Users can create tags and assign them to messages.7 41 IMAP access Zimbra Collaboration Suite Appliance . users can create a spam white list from the Preferences Mail folder to identify email addresses that should not be marked as spam. Users can access the company directory to find names for their email messages.0. Users can also choose whether to delete the messages on the server after they are downloaded. Users can use third party mail applications. Users cannot change this.
• Set or change email message alerts. • Whether to compose messages in a separate window. • Whether to send a read receipt when it is requested. When they retrieve their POP email messages. • Whether to view mail as HTML for messages that include HTML or to view messages as plain text. in minutes. contacts. • Which folder should be searched first when running a search. and Briefcase folders.0. calendars. • How often. Import/Export Folder In the advanced Web Client. tasks. • Whether to save copies of outbound messages to the Sent folder. If more than one language locale is installed on Zimbra Appliance. highlight the Mail tab when a message arrives. to access their mailbox using the POP protocol..7 Zimbra Collaboration Suite Appliance . Import/ Export folder can be used to export a user’s account data. users can select the locale that is different from the browser language settings. • Set the display language for ZWC. Users can modify the following mail preferences from their Preferences Signatures tab. Users can modify the following mail preferences from their account Preferences Mail tab. The account data is saved as a tar-gzipped (tgz) archive file so that it can be imported to restore 42 ZCA 6. and flash the browser.. etc. • Whether to save a local copy of a message that is forwarded or to have it deleted from their mailbox. • Preferences for how messages that are replied to or forwarded are composed. The default maximum number of white list and black list addresses is 100 on each list. enable Sharing in the Features tab. the Preference. including email messages and attachments. Check for new mail every.Administrator’s Guide POP3 access Users can use third party mail applications. address books. Important: To allow users to share their mailbox folders. the messages and attachments are saved on the Zimbra server. Users can set up their own Junk Mail Options of whitelist and blacklist email addresses that is used to filter incoming message from their Preferences Mail folder. This data can be saved to their computer or other location as a backup. Alerts can be set up to play a sound. such as Thunderbird or Outlook. that the Web Client checks for new messages. • Whether to automatically append a signature to outgoing messages. calendar.
csv files. Zimbra Collaboration Suite Appliance ZCA 6. two contact lists folders are in the Address Book. address books. the data are copied. a Contacts list and an Emailed Contacts list are created in Address Book. establish recurring activities. Users can import other contact lists into their Address Book and can export their address books as well. calendars.Customizing Profiles and Setting Up Mail Policy Rules the user’s account. This is done from the Preferences Import/Export folder Calendar Zimbra Calendar lets users schedule appointments and meetings. • Enable auto adding of contacts to automatically add contacts to their Emailed Contact list when they send an email to a new address. create multiple calendars. and Documents notebooks. By default. Important: To allow users to share their address books. By default. enable Sharing in the Features tab. Address Book Zimbra Address Book allows users to create multiple contact lists and add contact names automatically when mail is received or sent. Important: To allow users to share their calendars. You can turn the Import/Export feature off from the profile. enable Sharing on the Features tab.0. Feature Name Address Book Description Users can create their own personal contacts lists. When they run the export command. Users can modify the following Address Book preferences from their account Preferences Address Book tab. They can subscribe to external calendars and view their calendar information from Zimbra Web Client.7 43 . and Documents notebooks. not removed from the user’s account. The files must be . They can also use search for appointments in their calendars. and delegate manager access to their calendars. share calendars with others. Users can import contacts into their Address Book.
Group Calendar Setting Remote Calendar Automatic Update Interval Remote calendars are automatically updated every 12 hours by default. delegate access to their calendar. When they select this subject. and popup notification. • Use the QuickAdd dialog to create appointments from the calendar view.ics) format. flash the browser title. This is done from the Preferences Import/Export folder.Administrator’s Guide Feature Name Calendar Description A calendar and scheduling tool to let users maintain their calendar. the user must have Yahoo! BrowserPlus™ installed. • View calendars as a nested group within different folders. 7-day week. • Number of minutes before an appointment to be reminded and select how to be notified: sound. • Display the mini-navigation calendar in the Mail view. • Users can import and export their appointments in the standard iCalendar (. • Time-zone list in their appointment dialog. work week. the only Calendar feature is the ability to create personal appointments and accept invitations to meetings.0. The Find Attendees. Other User Calendar Preferences Users can modify the following calendar preferences from their account Preferences Calendar folder. and more. • Calendar view they want to see by default. • Set permissions for free/busy and who can invite the user to a meeting. list. create multiple personal calendars. The mini-calendar automatically displays in the Calendar view. month. When this option is enabled. The filter subject is Calendar Invite. schedule meetings. Filtering Calendar Messages Users can set up mail filter rules that act on calendar-related messages. When Group Calendar is not checked. • First day of the week to display in the calendar. the QuickAdd dialog displays when users double-click or drag on the calendar. If popup notification is selected. or schedule.7 Zimbra Collaboration Suite Appliance . Schedule and Find Resources tabs are not displayed. giving them the opportunity to change time zones while making appointments. 44 ZCA 6. messages that are marked as invites are run through the filter. day.
7 45 . • Be notified of changes made to an appointment by a delegated access grantee. enable Sharing in the Features tab. • Forward calendar invitation to specific addresses. Tasks Zimbra Tasks lets users create to-do lists and manage tasks through to completion. Feature Name Briefcase Description Users can upload files to their Zimbra Web Client account. groups. organize files into different Briefcase folders. • Enable the ability to automatically add invites with PUBLISH method.0. These files can be accessed whenever they log into the advanced Zimbra Web Client. send the file in an email. The account the invitation is forwarded to must have been granted admin privileges on the shared calendar to be able to reply to the invitation. Briefcase Zimbra Briefcase lets users upload files from their computer to their Zimbra Web Client account. and the public.Customizing Profiles and Setting Up Mail Policy Rules • Set the preference to use the iCal delegation model for shared calendars for CalDav interface. They can add tasks to the default tasks list and they can create additional task lists to organize to-do lists by more specific activities. Other Feature Configuration Settings for Accounts Other configuration options include: • Enabling the Sharing feature that allows users to share items with other users • Disabling Preferences for user accounts • Disabling the user preferences for Import/Export • Enable Zimbra Mobile so users can access their accounts from their mobile devices Zimbra Collaboration Suite Appliance ZCA 6. Important: To allow users to share their task lists. They can open the file if the application is available on the computer. Task lists can be shared with individuals. Feature Name Tasks Description Users can create and organize tasks from the Zimbra Web Client.
Managing Shared Items using Distribution Lists When distribution lists are used to manage shared items. including their mail folders. When a member is removed from the distribution list. Users specify the type of access permissions to give the grantee. calendar. They can share with internal users who can be given complete manager access to the folder. Zimbra Mobile Zimbra Mobile is an optional component that enables two-way.7 Zimbra Collaboration Suite Appliance . When the administrator is notified. In this folder users see a list of folders that have been shared with them and folders that they have shared with others. and the public access so that anyone who has the URL can view the content of the folder.0. You can disable preferences and the Preferences tab does not display in users’ mailboxes. When internal users share a mail folder. When a new shared folder is published. address books. a copy of the shared folder is put in the grantee’s folder list on the Overview pane. over-the-air synchronization of email. They cannot change the default configuration for features that are set up for their accounts. Users must notify the administrator that they have shared a folder with the distribution list. Administrators manage the shares from the DL’s Shares tab. All members of the list have the same share privileges that the grantee defined for the shared folder.Administrator’s Guide Enabling Sharing When the Sharing feature is enabled. and contacts data between mobile devices and the Zimbra server. Users can modify the default preferences that are configured for their account. 46 ZCA 6. New members added to the distribution list can be automatically notified about items that are shared with them. They can accept the shared item from their ZWC Preferences>Sharing tab. members of the distribution list are automatically granted rights to the shared item. the share privileges associated with the DL are revoked. Disabling Preferences Preferences is enabled by default in profiles. users can share any of their folders. calendars. and Briefcase folders. the administrator publishes the shared item in the Shares tab to make the shared item available to members of the DL. task lists. existing members of the DL are automatically notified of the new shared item. external guests that must use a password to view the folder content. Users can manage their shared folders from their ZWC Preferences Sharing folder.
Setting Password Policy If internal authentication is configured for the domain. The percentage threshold for quota notification can be configured. all email messages are rejected and users cannot add files to their account. The password settings that can be configured are listed below. calendar. See the Zimbra Mobile chapter for information about setting up mobile devices and setting up or changing the mobile device policies that can be enabled. and files in Briefcase. The Address Book size limit field sets the maximum number of contacts a user can have across all of their address books. Select Password locked from the Advanced tab Password section. When the number is reached. and contacts for users of selected mobile phones. a quota warning message is sent to the user. and email retention policies.Customizing Profiles and Setting Up Mail Policy Rules Zimbra Mobile Enables the Zimbra Mobile feature that allows Zimbra to provide mobile data access to email. The quota percentage can be set and the warning message text can be modified in the Advanced tab settings for the profile. The default mobile device policy is also enabled.7 47 . The AD password policy is not managed by Zimbra. If you set the quota to 0. Configuring Advanced Tap Options The profiles Advanced tab lets you set account quotas and password. Setting Account Quotas You can specify mailbox quotas and the number of contacts allowed for accounts. users cannot add new contacts. you can configure ZCA to require users to create strong passwords. task lists. Users can be notified that their mailboxes are nearing their quota. accounts do not have a quota. When this threshold is reached. Calendar meeting information. When the quota is reached. login. Important: If Microsoft Active Directory (AD) is used for user authentication.0. When this is enabled. you must disable the Change Password feature in their profile. Zimbra Collaboration Suite Appliance ZCA 6. Account quota is the amount of space in megabytes that an account can use. The quota includes email messages.
Administrator’s Guide Feature Name Minimum/Maximum password length Minimum / Maximum password age Description This specifies the required length of a password. If this is set to 0.7 Zimbra Collaboration Suite Appliance . &. #. The number of failed login attempts before the account is locked out. Users can change their passwords at any time between the minimum and maximum set. The default is 10 attempts. The default minimum length is 6 characters.z Non-alphanumeric. They must change it when the maximum password age is reached. for example !.0.This should be set if authentication is external. This means the account is never locked out. Feature Name Enable failed login lockout Number of consecutive failed logins allowed Description When this box is checked. % Base 10 digits 0 . This type of policy is used to prevent password attacks.Z Lower case a . Configuring a minimum and maximum password age sets the password expiration date. an unlimited number of failed log in attempts is allowed. the “failed login lockout” feature is enabled and you can configure the following settings. Configuring the next settings will require users to create more complex passwords. Setting Failed Login Policy You can specify a policy that sets the maximum number of failed login attempts before the account is locked out for the specified lockout time.9 Number of unique new passwords that a user must create before he can reuse an old password. Users cannot change their passwords. $. Minimum upper case characters Minimum lower case characters Minimum punctuation symbols Minimum numeric characters Minimum number of unique passwords history Password locked Upper case A . The default maximum length is 64 characters. 48 ZCA 6.
7 49 .Customizing Profiles and Setting Up Mail Policy Rules Time to lockout the account The amount of time in seconds. the user can continue attempts to authenticate. The default is 1 hour. trashed and spam messages is set in the profile. Time window in which the failed logins must occur within to lock the account Setting Session Timeout Policy You can set how long a user session should remain open and when to close a session because the session is inactive. You can manually expire a user’s web client session from the administration console Expire Sessions link. email messages are not deleted. if no activity occurs. hours. The minimum configuration for email message lifetime is 30 days. such as viewing contents of a folder or clicking a button. The duration of time in seconds. the account is locked out until the correct password is entered. hours. The default is 0. minutes. or the administrator manually changes the account status and creates a new password. Feature Name Email message lifetime Description Number of days a message can remain in any folder before it is automatically purged. Activity includes any clickable mouse action. Setting Email Retention Policy The email retention policy for email. The default is 2 days. Feature Name Session idle lifetime Description Session idle lifetime sets how long a user session remains active. When the message purge function runs is set by the message purge command. no matter how many consecutive failed login attempts have occurred. The default is 0. or days the account is locked out. .0. or days after which the number of consecutive failed login attempts is cleared from the log. minutes. Zimbra Collaboration Suite Appliance ZCA 6. If this is set to 0.This forces the current session of the account to expire immediately.
csv files. From the browser the enter the URL you provide along with their password to log in. contacts. The default is 30 days. address book and task functionality. calendar. ZCA offers a standard and an advanced Zimbra Web Client that users can log in to. The data are not removed from their accounts. However. About Zimbra Web Client Zimbra Web Client (ZWC) is a full-featured messaging and collaboration application that users can access from any web browser. if ZWC detects the screen resolution to be 800 x 600. you can disable the feature from the profile. Other Account Configuration Preferences Preferences Import/Export. They can export specific items in their account and save the data to their computer or other location. General Features Section. Users can select which client to use when they log in. users are automatically redirected to the standard Zimbra Web Client. This web client works best with newer browsers and fast internet connections. including mail. Features Tab. and Briefcase folders. Number of days a message can remain in the Junk folder before it is automatically purged. Individual contacts are saved as . including Briefcase and the ability to export your account information. The default is 30 days. The exported account data file can be viewed with an archive program such as WinRAR archiver. unless they use the menu on the login screen to change to the standard version.Administrator’s Guide Trashed message lifetime Spam message lifetime Number of days a message remains in the Trash folder before it is automatically purged. they view the advanced Zimbra Web Client. The account data is saved as a tar-gzipped (tgz) archive file so that it can be easily imported to restore their account. The default ZWC for login is the advanced Zimbra Web Client. calendar. Users can still choose the advanced ZWC but get a warning message suggesting the use of the standard ZWC for better screen view. • Advanced Web Client includes Ajax capability and offers a full set of Web collaboration features. Users can change the default version in their preferences. tasks. and individual calendar files are saved as . The Import/Export tab found under the user’s Preference tab lets users export all of their account data. Both web clients include mail. When users log in.0.7 Zimbra Collaboration Suite Appliance . If you do not want users to the import/export capability. 50 ZCA 6.ics files. • Standard Web Client is a good option when Internet connections are slow or users prefer HTML-based messaging for navigating within their mailbox. Any of these files can be imported into their account from the same tab.
Customizing Profiles and Setting Up Mail Policy Rules.0.7 51 . you must disable the Change Password feature in their Profile. When you import accounts. it can be added as part of the . Important: If Microsoft Active Directory (AD) is used for user authentication. • Use the Migration Wizard for Exchange to migrate user accounts and their content directly from Exchange. Passwords can be from 6 to 64 characters and do not have an expiration date.xml file and is set when the account is provisioned.Chapter 5 Creating Accounts on ZCA New accounts are created from the administration console of Zimbra Collaboration Suite Appliance (ZCA) in any of the following methods: • Use the New Account Wizard to create one account at a time • Use the Import Wizard to import account information from an external directory server (either LDAP or Active Directory) to provision multiple accounts at once. • Will all user accounts have the same features that are enabled in the default profile or do you need to create additional profiles? See Chapter 4.csv or . The AD password policy is not managed by Zimbra. if the password is known. • Are passwords required and can users change their password? Password Options When you provision accounts. you can configure accounts with a password and require users to change the password the first time they log in or you can leave the password field blank and users can create their own password. Zimbra Collaboration Suite Appliance ZCA 6. Before Creating Accounts Before you create accounts you need to determine the following: • Will all accounts be on the same domain? See Managing ZCA to create a new domain.
and last name.Administrator’s Guide Creating User Accounts When you create user accounts. The account information that can be configured includes: • Account name. • Password to be used. Each account is assigned a profile that defines features for the account. and address. The only information needed to create an account is the account name and the last name. middle. • Users first.0. This is the name used in the email address. including phone number. The default profile is automatically selected if you do not select a profile. the mailbox is created on the domain and a directory account is created on the LDAP server. company name. When you select New>Account from the dashboard toolbar. and password. • Aliases to be used. the New Account Wizard opens and steps you through the information needed to create an account. • Profile to be assigned which enables features for the account. not the email address. This is the friendly name. Creating a Single Account You create one account at a time from the administration console dashboard. • Contact information. 52 ZCA 6. • Display name that appears in the user’s messages.7 Zimbra Collaboration Suite Appliance .
make sure you download the list of provisioned accounts as this will list the passwords for each account.7 53 . When the end-user logs in for the first time or when an email is delivered to the user’s account. The wizard guides you through importing accounts from an external directory. you can enable Must Change Password for the account. From the administration console. Managing the Import Process 1. If you add contact information about the account and use the internal GAL. that information is available in the LDAP directory. the file is removed from the server. By choosing the download option. When this is complete. Download this file for future reference. The import wizard configuration details include: • Generating passwords for the accounts. In addition. you can enter how many records to fetch for this import. If you choose to generate random passwords for each account. You can configure the wizard to generate a random password for each account or use one password for all accounts and require users to change their passwords the first time they login. • Setting up the LDAP directory connection. either Active Directory or an LDAP server. Zimbra Collaboration Suite Appliance ZCA 6. the mailbox is created on the mailbox server. Creating an account sets up the appropriate entries on the Zimbra LDAP directory server. Choose a secure location to store it as it may contain password information for all of your users.Creating Accounts on ZCA • Enable Forwarding to allow users to specify forwarding addresses from their mailbox. Advanced Tools. click Import Accounts. The wizard downloads account information from your directory and creates the accounts on ZCA. the wizard generates a report in a . Importing Accounts You can create as many accounts as you have license for using the Import Accounts Wizard from the administration console’s Advanced Tools tab. You enter details for connecting to your AD or LDAP server. If you want to make sure users change a password that you create.0.csv format with a list of new accounts. Users must change their password the first time they log on to their accounts.
Disabling this option. makes it easy to import accounts from specific domain that have been precreated on the Zimbra Appliance. On the Overview dialog. On the Bulk provisioning options dialog. 4. The password can be from 6 to 64 characters. set the password configuration option you want to use and click Next.7 Zimbra Collaboration Suite Appliance . Enter the maximum accounts to import at one time. select whether to import accounts from Active Directory or from another LDAP directory. The default is 8 characters. 54 ZCA 6. If the wizard generates random passwords for each account. On the Directory connection dialog. you must download the . the domain is automatically created. which means that no limits are set. enter the details for connecting to your Active Directory or other LDAP server.0. The default is 0. Enable Automatically create missing domains. • Check Require users to change the password after first login. so that when an account is imported and the domain they were on is not created on ZCA. If you do not enable Automatically create missing domains. The following options can be set: Set either • Generate a random password for each account. or • Use the same password for all new accounts. 6.Administrator’s Guide 2. accounts from domains that do not exist on ZCA are not created. You need to give the password information to each user.csv file that is created as this file lists the passwords that were created. • Length of generated password. 5. 3.
Creating Accounts on ZCA Enter the following information about the AD or LDAP server: • For Server Name. including email address. After you complete this dialog. last names. but you can change this • Use Security. The Import Wizard connects to the directory server and generates a report showing the number of accounts found on the server and how many of those accounts are already created on ZCA.com • By default the port is 3268. This dialog also shows the import options you configured. Here you can define search criteria to collect the type of account information you want to import.0. Check SSL if this is used • Bind DN and bind password • LDAP filter. the LDAP URL is entered as ldap:// ldapdirectory. Zimbra Collaboration Suite Appliance ZCA 6.7 55 . individual first. • LDAP search base is used to configure what subsection of the LDAP forest to search. In this field enter the LDAP search filter to run. is set to gather account information. The filter in the field (objectClass=organizationalPerson). You can change the filter.example. postal and phone information if it is available. middle. click Next.
csv file that lists the created accounts and their password. Choose a secure location to store it as it may contain password information for all of your users. you will not be able to access it again.csv file is created with the list of all provisioned accounts. Download the . A . the file is removed from the server.0.7 Zimbra Collaboration Suite Appliance . Click Next. Download this file for future reference. 8. Note if you choose not to downlaod the file now. The accounts are imported to ZCA. 56 ZCA 6.Administrator’s Guide 7. When the import is complete. By choosing the download option. a Provision Accounts dialog shows the number of accounts imported and number of accounts that failed to be imported. This list includes the password information for each account.
0. after the . contacts. run the ZCS Migration Wizard for Exchange one-step migration option using the . identify the MAPI profile to use to log into the Exchange server. Migrating accounts to the Zimbra Appliance is a two step process. 3. • Step 1. click Next. • Step 2. When you select the one-step option.xml file is created. the folder hierarchy is maintained. create an xml file with the migrating accounts data. calendars. On the Overview dialog. From the administration console. This information is used to create an .xml file.xml file from the data on the Active Directory. Creating the XML file 1. You enter this MAPI profile information in Step 4. click Migration Wizard. and task lists from an existing Microsoft Exchange server to ZCA. Advanced Tools. From the ZCA administration console Advanced Tools tab.xml file data. select the migration options. run the Migration Wizard and configure the migration options and Active Directory log on information.Creating Accounts on ZCA Migrating Accounts and Content Zimbra’s migration tools can be used to move users’ email messages. the ZCS Migration Wizard creates the accounts and import the accounts content based in the . 2. In the Migration options dialog.7 57 . Zimbra Collaboration Suite Appliance ZCA 6. Before you begin. When the user’s files are migrated.
0. • Select the items to import the accounts: email messages. The default is 8 characters. tasks.xml element for provisioning the account. • Ignore invalid SSL certificate is checked by default. • Select whether to import items from the account’s Trash folder (deleted items) or Junk folder.Administrator’s Guide Set either • Generate a random password for each account. On the Mail server information dialog configure the ZCA server and Microsoft Exchange information needed to log in to each server. 4. • Create user accounts in ZCA is checked to enable the account . If the wizard generates random passwords for each account. The password can be from 6 to 64 characters. or • Use the same password for all new accounts. Uncheck this box if the accounts were already created on ZCA. and calendars. the ZCS Migration Wizard for Exchange fails to migrate the accounts because the server certificate is not valid.csv file that is created as this file lists the passwords that were created. you must download the . • If some accounts were migrated before. • Length of generated password. You need to give the password information to each user. address book contacts.7 Zimbra Collaboration Suite Appliance . 58 ZCA 6. • Check Require users to change the password after first login. select Ignore previously imported emails so accounts do not have duplicate email messages. If this is not checked and you do not have a commercial certifcate installed before you migrate accounts.
Check SSL if this is used • Bind DN and bind password • LDAP filter. enter the following information. • The ZCA administrator account is automatically configured. • Enter the MAPI profile that is used to connect to the Microsoft Exchange server. 5. • Enter the maximum accounts to import at one time. which means that no limits are set. In this field enter the LDAP search filter to run. • • • Mapi profile name.Creating Accounts on ZCA • In the Target domain field enter the domain name where accounts are migrated to. The LDAP URL is entered as ldap:// ldapdirectory. Here you can define search criteria to collect the type of account information you want to import. is set to Zimbra Collaboration Suite Appliance ZCA 6. but you can change this • Use Security.7 59 . This is the MAPI profile you create for use with the Zimbra Migration Wizard to conduct the migration. This domain should be created on ZCA. Enter the MAPI logon user DN Click Next. The default is 0.com • By default the port is 3268. The filter in the field (objectClass=organizationalPerson). • Server Name. MAPI server name is the name of the name of the Microsoft Exchange server from which data is collected.0.example. Enter the password for this account. On the Active Directory information dialog.
xml file is created.Administrator’s Guide gather account information. 60 ZCA 6.0. If you need to fix any of the options. The migration wizard connects to the Exchange server. last names. individual first. 6. the . click Previous. After you complete this dialog. postal and phone information if it is available. middle. If the information is correct. When you click Next. You can change the filter. including email address.7 Zimbra Collaboration Suite Appliance . click Next. The Review migration options dialog shows the migration options you have configured. click Next. • LDAP search base is used to configure what subsection of the LDAP forest to search.
The ZCS Migration Wizard one-step migration makes it easy to create accounts and import the content you selected for those accounts. Note if you choose not to download the file now. Click Download MS Exchange migration utility to download the ZCS Migration Wizard for Exchange executable file. 8. Zimbra Collaboration Suite Appliance ZCA 6. When you click Next.7 61 . When you open the migration wizard.0. the Import Destination dialog displays. Note: See the Migrating from Microsoft Exchange to ZCS Guide for detailed information about the Wizard. Select One Step Migration and browse to the . Choose a secure location to store it as it may contain password information for all of your users. The accounts are now created on ZCA. Users can now log on to their ZCA accounts. you will not be able to access it again.xml file created on ZCA. When the migration is complete. the migration begins and a progress bar is displayed. the file is removed from the server. the Import Completed dialog displays. Click Download XML file for MS Exchange migration utility and save the file to a folder on the computer. By choosing the download option.Creating Accounts on ZCA 7. Using ZCS Migration Wizard to Create Accounts and Import Content You can run the ZCS Migration Wizard for Exchange executable file at any time.
7 Zimbra Collaboration Suite Appliance .Administrator’s Guide 62 ZCA 6.0.
select Accounts from the Find address. Resources and Distribution Lists The administration console dashboard is used to manage accounts. Zimbra Collaboration Suite Appliance ZCA 6. Passwords can be from 6 to 64 characters and do not have an expiration date.7 63 . you can quickly change an account's password from the administration console Account toolbar.0. and view which lists the account is on • Create and change alias addresses • View an account’s mailbox • Change an account’s status and delete accounts • Reindex a mailbox To see a list of accounts. resources and distribution lists. See the ZCA administration console Help for information about how to perform these tasks from the administration console.Chapter 6 Managing Accounts. The user must be told the new password. Managing Accounts The following are some of the details that you can manage from the dashboard: • Change password for a selected account • Find a specific account using the Search feature • Change account information • Add or delete an account for multiple distribution lists at one time. and profiles menu. Changing Passwords If you use internal authentication. domains.
The following account status can be set for an account: • Active. depending on the number of messages in the mailbox. the user cannot log in. Each mailbox has an index file associated with it. This status is used to soft-delete an account before deleting the account from the server. This index file is required to retrieve search results from the mailbox. The locked status can be set if you suspect that a mail account has been hacked or is being used in an unauthorized manner. the login is disabled and messages are bounced. or restoring the mailbox. Pending is a status that can be assigned when a new account is created and not yet ready to become active. Any View Mail action to access an account is logged to the audit. Changing an Account’s Status Account status determines whether a user can log in and receive mail.7 Zimbra Collaboration Suite Appliance . login is disabled.0. Reindexing a Mailbox Mail messages and attachments are automatically indexed before messages are deposited in a mailbox. • Pending. Users can still access their mailbox while reindexing is running. but because searches cannot return results for messages that are not indexed.Administrator’s Guide View an Account’s Mailbox View Mail in the Accounts toolbar lets you view the selected account’s mailbox content. 64 ZCA 6. and tags. Reindexing a mailbox's content can take some time. • Maintenance. searches may not find all results. Mail is delivered and users can log into the client interface. including all folders. When a mailbox status is locked. When you are in an account. An account can be set to maintenance mode for backing up. Active is the normal status for a mailbox account. When a mailbox status is closed.log file. This feature can be used to assist users who are having trouble with their mail account as you and the account user can be logged on to the account. importing. calendar entries. When a mailbox status is set to maintenance. and mail addressed to the account is queued at the MTA. • Locked.log warning of a possible corrupt index. but mail is still delivered to the account. A closed account does not change the account license. you can mouse over or right click on a folder to see the number of messages in the folder and the size of the folder. you can reindex the mailbox to recreate the mailbox’s index file. The login is disabled and messages are bounced. • Closed. If a user reports an issue performing text searches or a message is logged in the mailbob.
This is done in the Shares tab. and changes the number of accounts used against your license. the distribution list is automatically removed from the Member Of tab. change the account status to Closed. When you delete an account. Managing Distribution Lists A distribution list is a group of email addresses contained in a list with a common email address. the individual recipient addresses cannot be viewed. domains. Deleting these accounts may prevent certain ZCA components from functioning and possibly the lose of administration dashboard access. To see a list of distribution lists. existing members of the list are automatically notified of the new share.Managing Accounts. This removes the account from the server. they are sending the message to everyone whose address is included in the list. Zimbra Collaboration Suite Appliance ZCA 6. Using Distribution Lists for Group Sharing Instead of creating individual share requests. change. but the content of the account is still available. If you are not sure that is what you want to do. The address line displays the distribution list address.7 65 . Only administrators can create. When a new shared item is published. Senders do not receive an error when they send a message to a distribution list with more than 1000 members. The maximum number of members in a distribution list is 1000 recipients. or delete distribution lists. You can use this feature to limit the exposure of the distribution list to only those that know the address. distribution lists can be created to share items with a group.0. select Distribution Lists from the Find address. and profiles menu. The login is disabled and messages are bounced. Important: System accounts designated with the icon and the administrator icon should never be deleted. When a Zimbra user’s email address is added to a distribution list. Resources and Distribution Lists Deleting an Account You can delete accounts from the administration console. When users send to a distribution list. The 1000 recipients include addresses in distribution lists that are nested within a distribution list. deletes the message store. the user’s account Member Of tab is updated with the list name. the account and all the content is deleted. The Hide in GAL check box can be enabled to create distribution lists that do not display in the GAL. Users notify the administrator that they have shared an item with the distribution list and the administrator publishes the shared item to the list. but the message is not sent to more than 1000 recipients. When a distribution list is deleted or the removed.
you can disable the Can receive mail checkbox. When members are removed from the group distribution list. Each meeting room location and other non-location specific resources such as AV equipment is set up as a resource account. Managing Aliases An email alias is an email address that redirects all mail to a specified mail account. An alias is not an email account. select Resources from the Find address.0. When you select Aliases from the Manage Addresses Overview pane. and profiles menu.Administrator’s Guide Everyone in the DL has the same share privileges that the grantee defines for the shared item. To see a list of aliases. all aliases that are configured are displayed in the Content pane. This is set up from the administration console. If you create a distribution list for sharing and do not want the distribution list to receive mail. You can set up the Share tab so that new members are automatically notified about items that are shared with them through the list. domains. You can view and edit an account’s alias names from the account view. A Resource Wizard on the administration console guides you through the resource configuration. User accounts with the calendar feature can select these resources for their meetings. You can configure the account with the following details about the resource: 66 ZCA 6. domains. and delete the alias. When new members are added to the group distribution list. and profiles menu. The resource accounts automatically accept or reject invitations based on availability.7 Zimbra Collaboration Suite Appliance . Managing Resources A resource is a location or equipment that can be scheduled for a meeting. Administrators do not need to monitor these mailboxes on a regular basis. select Aliases from the Find address. Distribution List Alias tab. they are automatically granted the same shared privileges as other members of the group. To see resources available on the ZCA. Create Distribution List Aliases A distribution list can have an alias. The contents of the resource mailboxes are purged according to the mail purge policies. From Aliases you can quickly view the account information for a specific alias. Each account can have unlimited numbers of aliases. These accounts do not count against your license. move the alias from one account to another. their share privileges are revoked.
This value is enabled when the resource can be scheduled for only one meeting at a time. a directory account is created in the LDAP server. auto decline on conflict. the resource account automatically declines all appointments that conflict. When the meeting invite is sent. Zimbra Collaboration Suite Appliance ZCA 6. an email is sent to the resource account. You can modify the autodecline rule to accept some meetings that conflict. • Location information. When this option is selected. To schedule a resource. Appointment requests that do not conflict are marked as tentative in the resource calendar and must be manually accepted. and free/busy status for the resource if these are set up. Resources and Distribution Lists • Type of resource.0. This can be a person to contact if there are issues. You can modify the auto-decline rule to accept some meetings that conflict. • Auto accept always. Setting up the Scheduling Policy for Resources The scheduling policy establishes how the resource’s calendar is maintained. including room name. No recurring appointments can be scheduled for this resource. • Manual accept. if the resource is free the meeting is automatically entered in the resource’s calendar and the resource is shown as Busy. and room capacity When you create a resource account.7 67 . When this option is selected. contact information. the suggested use for this policy would be for a frequently used location off premises that you want the location address to be included in the invite to attendees. based on the scheduling policy.Managing Accounts. and. Because the resource always accepts the invitation. The free/busy times can be viewed. users invite the equipment resource and/or location to a meeting. either location or equipment • Scheduling policy • Forwarding address to receive a copy of the invite • Description of the resource • Contact information. configure the forwarding address so a copy of the invite is sent to the account that can manually accept the invitation. auto-decline on conflict. When they select the resource. • Auto accept if available. In this case. thus more than one meeting could schedule the resource at the same time. specific building location including building and address. they can view the description of the resource. free/busy information is not maintained. the resource account automatically accepts appointments unless the resource is already scheduled. The following resource scheduling values can be set up: • Auto decline all recurring appointments. If you set this up. The resource account automatically accepts all appointments that are scheduled.
add.0. If you set both fields. In the Permissions section. They can view. A delegated user must log into the resource account and accept or decline all requests. For accounts that include the auto decline on conflict value. Conflict Rules. either as a number of conflicts or as a percentage of all the recurring appointments to partially accept recurring appointments. Maximum allowed number of conflicts and/or Maximum allowed percent of conflicts are configured to allow a recurring resource to be scheduled even if it is not available for all the requested recurring appointment dates. If the forwarding address was set up when the account was provisioned. Managing Resource Accounts The Resource Accounts Preference>Calendar tab can be configured to let users manage the Resource’s Calendar. 68 ZCA 6. • An address to forward invites. The resource account is manually managed. or decline the invites. To fully manage a resource account’s calendar. you can change the address • Who can use this resource.Administrator’s Guide • No auto accept or decline. Users delegated as manager have full administrative rights for that calendar. You can configure the following options to manage the resource. edit. accept. the resource declines appointments whenever either of the conditions are met. select Allow only the following internal users to invite me to meetings and add the appropriate users’ email addresses to the list. you can share the resource calendar with a user who is given the manager rights. remove. you can set up a threshold.7 Zimbra Collaboration Suite Appliance . Invites. The resource accepts appointments even if there are conflicts until either the number of conflicts reaches the maximum allowed or the maximum percentage of conflicts allowed.
Windows Mobile 5 (WM5). Zimbra Mobile is compatible with IPhone. IPod Touch. calendar and task data and device security policy enforcement between the mobile device and an account on the mailbox server. and 6 (WM6) devices. The following diagram shows the flow of data from the server to the mobile.0. The ActiveSync™ protocol is used to configure and sync the Zimbra mailbox server with the native client that is used on a user’s device. ActiveSync™ 1 Native Client 2 Internet 3 Reverse Proxy (Optional) Mailbox Server 4 Authentication LDAP server Disk Storage The diagram shows how the native mobile device application software syncs with the Zimbra mailbox server using Activesync™.Chapter 7 Managing Zimbra Mobile Zimbra Mobile is the Zimbra synchronization program enabled on the mailbox server that provides over-the-air synchronization of mail. ZCA 6. contacts.7 69 . and many other phones that support the Active Sync protocol. Devices use the native software and UI that is installed on the device to sync.
create appointments. Older devices do not respond to security policies. The user’s client connects to the Internet using the ActiveSync protocol for syncing with the Zimbra mailbox server. http://wiki. no additional plug-ins are required to be able to use the Zimbra Mobile feature. For details about specific device setup.php?title=IPhone Setting up Mobile Device Security Policies The administrator can configure mobile security policies that enforce security rules on compliant mobile devices that sync with Zimbra Appliance accounts. The mailbox server accesses the LDAP server to verify and authenticate the user’s credentials before allowing a connection. 70 ZCA 6.0.com/index. You can enforce general security policies including password rules and set up local wipe capability on compliant devices. 3. Enter the fully qualified host name of the user’s Zimbra Appliance mailbox server. Users configure the following information: a. • SSL certificate from the server may have to be added to the device as trusted if SSL is used when the certification is self-signed. The user’s username as configured on the account c. Setting Up Mobile Devices Mobile sync is enabled either in the profiles for the account or enabled on individual accounts.7 Zimbra Collaboration Suite Appliance . The following may need to be configured in the mobile device: • Server name (address). They can send email. Enter the user’s Zimbra Appliance domain name (DNS). Users can immediately sync their account to their mobile device when this is configured. The user’s Zimbra mailbox domain name 2. The protocol goes through the reverse proxy if it is present in the path. 4. Enter the user’s primary Zimbra Appliance account name.com/index. and add contacts to their address book.zimbra.php?title=Mobile_Device_Setup http://wiki. Note: Only WM6 devices and IPhones support security policies set by the server. • Domain. In most cases.zimbra. The Zimbra mailbox server address b. The client then connects to the user’s account on the mailbox server. see the Mobile Device Setup pages on the Zimbra Wiki.Administrator’s Guide 9. • User name.
mobile devices that are capable of enforcing security policies automatically set up the rules and immediately enforces them. the device is protected by the following policy rules: • When the Idle Time before device is locked is configured. This erases all data on the device. users must enter their PIN. If a mobile device is lost or stolen. the next time a mobile device sends a request to the server. Remote Wipe can be used to erase all data on lost or stolen devices. Once the server confirms that the policy is enforced on the mobile device. Zimbra Collaboration Suite Appliance ZCA 6. This typically means that if a Personal Identification Number (PIN) has not been set up on the device or the PIN is not as strong as required by the mobile policy you set up. after the PIN is entered incorrectly more than the specified number of times. after the number of minutes configured. • When the Number of consecutive incorrect PIN inputs before device is wiped is configured. the device is locked. In addition to the rules. To unlock the device.7 71 .Managing Zimbra Mobile After the mobile policy is set up. the user is required to fix the PIN before they can sync with the server. See the Users’ Mobile Device Self Care Features section.0. the device can sync. a locally (generated by the device) initiated wipe of the device is performed.
If a mobile device is lost. Idle time before device is locked (Minutes) Users’ Mobile Device Self Care Features The Zimbra Web Client Preference> Mobile Devices folder lists users mobile devices that have synced with ZWC. . How long the device remains active when not in use before the device is locked. Forces the user to create a personal identification number on the mobile device. the wipe command is initiated. Allow non-provisionable devices Allow partial policy enforcement on device Devices that are capable of enforcing only parts of the mobile security policy can still be used. users must enter their PIN. Once the wipe is complete. A user selects the device to wipe and clicks Wipe Device.0. To unlock the device. For example. but a device that only supports a numbered PIN can still be used. Requires that the password includes both numeric and alpha characters.Administrator’s Guide Setting Mobile Device Policies Attributes The following attributes can be configured to establish rules for PIN and device lockout and local wipe initiation rules. the policy requires an alphanumeric PIN. The device is returned to its original factory settings.7 Zimbra Collaboration Suite Appliance . Number of failed login attempts to the device before the device automatically initiates a local wipe. Force PIN on device Require alpha-numeric password for device Password Strength Policy Settings Minimum length of device PIN Number of consecutive incorrect PIN input before device is wiped Specifies the minimum length of a password. Users can directly manage the following device functions from here: • Perform a remote wipe of a device. stolen. the status of the device in the Preference> Mobile Devices folder shows as wipe completed. 72 ZCA 6. users can initiate a remote wipe from their ZWC account to erase all data from the mobile device. or no longer being used. The device does not need to contact the server for this to happen. The next time the device requests to synchronize to the server.
Managing Zimbra Mobile
Users can cancel a device wipe any time before the device connects with the server. • Suspend a sync that has been initiated from the mobile device and resume the sync to the device • Delete a device from the list. If a device is deleted from the list and attempts to sync after that, the server forces the device to re-fetch the policy on the next sync of the device. Note: This list can include devices that do not have the ability to support the mobile policy rules. Wiping a device does not work.
Changing Mobile Device Password Policy
Once a mobile device is locked by the Zimbra Appliance mobile password policy, in order to remove the PIN requirement on the device, the device sync relationship with the server must be deleted and then the PIN requirement for the device must be turned off. After the PIN requirement is turned off, the user re syncs the device to the account. 1. In the administration console, open the user account to be modified. 2. Open the Zimbra Mobile tab and uncheck Force pin on device. Once the password policy has been turned off, users must resync their devices to their ZWC account as follows: • If the device is a WM6 device, the user syncs to the account. After the sync has completed, instruct the user to go to the Lock setting on the device and turn off the device PIN. • If the device is an iPhone/iPod Touch 3.0 or above, the user syncs to the account. After the sync, instruct the user to go to the Settings>General properties and turn off Passcode Lock. Note: If the iPhone/iPod Touch is prior to 3.0, there is an Apple software bug that prevents downloading new device policies to take effect. The user must delete the ZCA account from the iPhone/iPod Touch, turn the PIN off, and then re-setup sync with the ZCA. Because the password requirement was turned off, a PIN is not asked for.
Zimbra Collaboration Suite Appliance
Zimbra Collaboration Suite Appliance
account deleting 65 other configuration settings 45 account quota 47 account status 64 account, creating single 52 accounts, creating 51 accounts, importing 53 accounts, migrating 57 accounts, user 16 Active Directory, using and passwords active status 64 address book, features 43 administration console, overview 9 administrator account 10, 15 administrator password, change 10 aliases 16 anti-virus settings 11 appointment reminder 44 appointment reminder popup, Yahoo!BrowserPlus 44 attachments rules 20 auth token, immediate session end 49 authentication modes 29
contact lists 43 core functionality
deleting accounts 65 distribution list used for sharing 66 distribution list, maximum members 65 distribution list, sharing items 46 distribution lists 16 distribution lists, group sharing 65 distribution lists, managing 65 documentation 7 domain profiles 38 domain, default domain 20 domain, general information 19 domains 16 authentication modes 29 virtual hosts 31 domains, automatically created 54 domains, global address list mode 27 domains, managing 25
email messaging, features 39 equipment resources 66 export calendar appointments in .ics export preferences on ZWC 42 external LDAP 30
background color, changing on Zimbra Web Client 34 Briefcase feature 45
failed logging policy, setting 48 features to configure 38 features, web client 5 forwarding address, hidden 40 free/busy interop, Exchange setup requirments 32 free/busy interoperability 32 free/busy, configuring 32
calendar preferences 44 calendar, enabling personal appointments only 44 calendar, import or export .ics 44 calender, features 43 certificate, requesting CSR 23 certificates - self-signed and commercial 22 changing account status 64 changing password, users 63 closed status 64 contact 7
GAL access for COS GAL mode 27
Zimbra Collaboration Suite Appliance
ics import preferences on ZWC 42 importing accounts 53 importing accounts. expire 49 setting up profiles 37 settings tab 19 shared items. location 15 resources. changing admin 10 password. maintaining calendars 67 resources. standard web client security policy. failed login policy 48 persona 40 POP3. user self care 72 mobile devices. scheduling policy 67 REST URL 25 root alias 10 rules for attachments 20 S scheduling policy for resources 67 screen resolution. setting 47 password. Zimbra 21 location resources 66 logging into the admin console Q quota. installing 22 license. mobile device 70 session idle lifetime 49 session time out policy. security policy 70 mobile devices. view from admin console 64 managing resource accounts 68 managing resources 66 maximum number in distribution lists 65 message lifetime 49 migrating accounts. reindexing 64 mailbox. 49 sessions. trial 21 license.Administrator’s Guide group calendar. password strength policy settings 72 mobile device. address book 47 quota. using distribution lists for 65 O out of office reply 40 H hidden forwarding address 40 P password policy. setting 47 47 9 M mail filters 41 mail filters. external access 41 postmaster alias 10 profiles 16 profiles. creating xml file 57 migration wizard. distribution list 46 50 N New menu 15 76 ZCA 6. changing password policy 73 mobile device. domain 38 profiles.0. equipment 15 resources. setting up 37 provisioning accounts 51 public service host name 25 publishing shares 66 I icons used 14 IMAP access 41 import calendar appointments in . sharing 68 resource conflict rules 68 resources 16 resources.7 Zimbra Collaboration Suite Appliance . managing 68 resource calendar. using to migrate accounts 61 mobile device. passwords 53 importing process for accounts 53 interop 32 44 L license. working with spam check 41 mail identities 40 mail notification 40 mailbox full notification 47 mailbox quotas specifying 47 mailbox. managing 66 resources. enabling 44 group sharing. setting up notification quotas. setting up 70 R reindexing a mailbox 64 relay MTA for external delivery 20 resource accounts. managing 46 shares tab.
notifying distribuion list 66 spam message lifetime 50 spam white list.0. import/export account data Zimlets 33 42 77 ZCA 6. maximum size allowed 20 V vacation message 40 view mailbox from admin console viewing SSL certificate 24 virtual host 31 64 W Web client features 5 web client features 39 wipe device. for mail filters 41 standard web client.sharing. mobile 72 Z Zimbra mobile 46 zimbra mobile 69 Zimbra Web Client features 38 Zimbra web client. 65 50 T tasks feature 45 themes. setting as default support 7 system accounts 15. customizing 34 trashed message lifetime 50 U untrusted connection warning 10 Update tab 17 uploading files.7 Zimbra Collaboration Suite Appliance .
0.Administrator’s Guide 78 ZCA 6.7 Zimbra Collaboration Suite Appliance .
This action might not be possible to undo. Are you sure you want to continue?
We've moved you to where you read on your other device.
Get the full title to continue listening from where you left off, or restart the preview.