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Copyright 2010 Zimbra. All rights reserved. No part of this document may be reproduced, in whole or in part, without the express written permission of Zimbra. Zimbra, a division of VMware, Inc. 3401 Hillview Avenue Palo Alto , California 94304 USA www.Zimbra.com ZCS 6.0.7 7/27/2010
Table of Contents
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Core Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Core Zimbra Server Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Zimbra License Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Available Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Support and Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Chapter 2 Working in the Administration Console. . . . . . . . . . . . . . . . . . . 9
Logging Into the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Setting Up the Administrator Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Changing Administrator Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Zimbra Status Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Anti-spam Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Anti-virus Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Convertd Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 LDAP Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Mailbox Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 MTA Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Spell Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Stats Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Disk Space Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Monitoring ZAP Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Navigating the Administration Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Working in the Dashboard Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Working in the Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Working in the Advanced Tools Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Managing Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Updating ZCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Chapter 3 Managing ZCA Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 19
Changing General Information about your Default Domain . . . . . . . . . . . . . 19 Default Domain Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Setting the Maximum Size of Uploads to Briefcase . . . . . . . . . . . . . . . . 20 Setting Up Relay MTA for External Delivery . . . . . . . . . . . . . . . . . . . . . . 20 Configuring Rules for Receiving Attachments to Email . . . . . . . . . . . . . . . . 20 Managing the Zimbra License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Managing Your Self-Signed or Commercial Certificates . . . . . . . . . . . . . . . 22 Requesting a Commercial Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Viewing the SSL Certificate Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Setting Up Domains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Configuring General Information Settings. . . . . . . . . . . . . . . . . . . . . . . . 25 Setting Up Your Global Address List (GAL) . . . . . . . . . . . . . . . . . . . . . . 27 Setting Up Account Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Setting UP Virtual Hosts for Your Domain . . . . . . . . . . . . . . . . . . . . . . . 31 Setting up Zimbra Free/Busy Interoperability . . . . . . . . . . . . . . . . . . . . 32 Managing Zimlets on the Domain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Zimbra Collaboration Suite Appliance iii
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Managing Distribution Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Setting up Mobile Device Security Policies . . . . . 50 About Zimbra Web Client . . . 72 Users’ Mobile Device Self Care Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Creating a Single Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Chapter 6 Managing Accounts. . . . . . . . . . . . 70 Setting Mobile Device Policies Attributes . . . . . . . . . . . . . . . . . . . . . . . . 47 Setting Password Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Setting Failed Login Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Changing Mobile Device Password Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Setting Email Retention Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Enabling Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Setting Session Timeout Policy . . . . . . . . . Resources and Distribution Lists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 View an Account’s Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Email messaging . . . . . . . . . . . . . . . . . . . . . . . . . 53 Migrating Accounts and Content. . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Calendar . . . . . . . . . . . 34 Chapter 4 Customizing Profiles and Setting Up Mail Policy Rules . . . . . . . . . . 65 Managing Aliases . . . . 50 Chapter 5 Creating Accounts on ZCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Password Options. . . 69 Setting Up Mobile Devices . . . . . 73 iv Zimbra Collaboration Suite Appliance . . . . . . . 51 Before Creating Accounts . . . . . . . . . . . . . . . .Administrator’s Guide Customizing Themes for Domains . . . . . . . 46 Disabling Preferences. . . . . . . . . . . . . . . . . . . 64 Reindexing a Mailbox . . . . . . . . . . . . . . 43 Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Chapter 7 Managing Zimbra Mobile . . . . . . . 45 Briefcase. . . . . . . . 46 Configuring Advanced Tap Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Using Distribution Lists for Group Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 ZCA Features to Configure . . . . . . . . . . . . . . . . . . 45 Other Feature Configuration Settings for Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Setting Up Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Managing Resources . . . . 63 Changing Passwords . . . . . . . . . . . . 46 Zimbra Mobile . . . . . . . . . . 63 Managing Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Changing an Account’s Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Other Account Configuration Preferences . . 52 Importing Accounts . . . . . . . . . . . . . . . . . . . . . . . . 47 Setting Account Quotas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Creating User Accounts . . . . . . . . . . . . 64 Deleting an Account . . . . . . . . . . . . . . . . . . . .
This guide is intended for system administrators responsible for creating and maintaining accounts. and use other standard mail features • View mail by conversation threads • Tag mail to easily group messages for quick reference • Perform advanced searches • Save searches • Use the Calendar feature to schedule appointments • Create address books Zimbra Collaboration Suite Appliance ZCA 6. educational institutions. reply. Advanced Zimbra Web Client that offers a state-of-the-art Ajax web client. The Zimbra Collaboration Suite Appliance is your email and collaboration cloud delivered as a virtual appliance for faster provisioning and easier administration than traditional solutions. read. service providers. and government agencies.7 5 . forward. Administrators centrally manage the appliance from the administration console.0 collaboration and messaging software for enterprises.Chapter 1 Introduction Zimbra is the leader in open source. Web 2.0. Core Functionality The Zimbra Appliance is an innovative messaging and collaboration application that offers the following state-of-the-art messaging and collaboration solutions: • Intuitive message management and search • Personal and shared calendars • Multiple address books • Task management tool • Collaboration tools for online document authoring Zimbra offers two browser based web clients. Some of the features that can be found in the web client include: • Compose. and Standard Zimbra Web Client as an HTML client.
domains and aliases • Maintain profiles for feature based administration • Mobile device policy management • Color scheme configuration options of the Zimbra Web Client interface • Advanced tools for migration and interoperability • Exchange migration tools • Exchange interoperability for free/busy.7 Zimbra Collaboration Suite Appliance . resources. Global Address List (GAL) and external authentication • LDAP interoperability for GAL and external authentication • Self-signed and commercial SSL certificate management • Zimbra license management • Service status overviews • Automatic update mechanism • Service level control with status • Diagnostic tools to log file downloads 6 ZCA 6. The console offers the following management features: • Dashboard with task based management features. share and publish rich documents online Core Zimbra Server Functionality The core Zimbra server functionality includes: • Mail delivery and storage • Indexing of mail messages upon delivery • Mailbox server logging • IMAP and POP support • Directory services. email folders. including the ability to use Microsoft Active Directory • Anti-spam protection • Anti-virus protection Task-Based Administration Console The Zimbra Appliance is managed from a task based administration console. • Create and mange user accounts.Administrator’s Guide • Share calendars. including defining mail filtering options • Use the Tasks feature to create to-do lists and manage tasks through to completion • Create.0. address book lists with others • Set mailbox usage preferences. distribution lists.
go to http://bugzilla. • Zimbra administration console Help. Late-breaking news for product releases and upgrade instructions are contained in the release notes. http://www. the effective date. • Contact sales@Zimbra.7 7 .zimbra.Introduction Zimbra License Requirements A Zimbra license is required in order to create accounts. The help topics describes how to perform tasks required to centrally manage mailbox accounts from the administration console.zimbra.com to purchase Zimbra Collaboration Suite • Contact support@zimbra. You will need to purchase a Zimbra regular license in order to create accounts after the trial license expires. We appreciate your feedback and suggestions.com for support issues. Make sure to provide enough detail so that the bug can be easily duplicated. Support and Contact Information Visit www.com/support/support_overview. This guide provides a product overview. a trial license was automatically installed. • Release Notes. The help topics describe how to use the features of the Zimbra Web Client. Available Documentation The following documentation is available: • Administrator Guide.com to submit a bug report. When you installed ZCA. This trial license is good for 60 days. This license is encrypted with the number of Zimbra accounts (seats) you have purchased.Zimbra. Zimbra Collaboration Suite Appliance ZCA 6.com to join the community and to be a part of building the best open source messaging solution. For information about the Zimbra support program. • Zimbra Web Client Help. The latest notes can be found on the Zimbra website.html If you encounter problems with this software. see the Zimbra website. www. and expiration date of the regular license.com. and a description of administration tasks and configuration options.0.Zimbra.
0.7 Zimbra Collaboration Suite Appliance .Administrator’s Guide 8 ZCA 6.
address settings. • Update tab. The administration console consists of the following four main tabs. The administration console is the browser-based user interface the ZCA administrator uses to centrally manage ZCA. • Zimbra Status tab. This tab shows the network status. Logging Into the Console To log into the administration console open your browser and type the Zimbra Appliance host name URL as https://xxx.xxx. if they are configured. The administrator can download and install the update from this tab. Zimbra Collaboration Suite Appliance ZCA 6.7 9 .0. This shows the status of the ZCA services. • Network tab. and proxy server settings. • Zimbra Administration tab. This tab is used when a ZCA version is updated. Zimbra Collaboration Suite Appliance summary tab.xxx:5480 You can find the IP address on the vSphere Client. This tab opens the admin dashboard used to manage accounts and domains.Chapter 2 Working in the Administration Console This chapter describes the components of the Zimbra Collaboration Suite Appliance (ZCA) administration console.xxx.
The password can be changed at any time from the Accounts toolbar. If users reply to this postmaster address. The Zimbra Status tab opens and shows that status of all services.0. the message is forwarded to the administrator mailbox. Two aliases for the administrator account are created during install: • Postmaster. ignore the warning and select the option to continue. Services that are not running display in red.Administrator’s Guide • The user name is vmware. Setting Up the Administrator Account One administrator account can be created in ZCA and this account is created during the installation of ZCA. if an untrusted connection warning displays. • The password is the password of the VMware virtual machine set during the installation of ZCA. If you did not change the default settings during the installation. click the Zimbra Administration tab. This opens the administration dashboard where you manage ZCA accounts and domains. This tab also shows the amount of free mail storage disk space remaining. Note: When you log in to the ZCA administration console the first time. Zimbra Status Tab When you log on to ZCA. When all services are green. 10 ZCA 6. the anti-virus notification is sent directly to the admin account. Other appliance reports may be sent to the admin account as well. Initial administrative tasks for this account may include setting up the administrator mailbox to create aliases and forwarding addresses needed for the administrator’s working environment. Select the administrator account and change the password. • Root. This address is where notification messages from the operating system are sent. This admin account is the first account provisioned on the server and allows you to log on to the administration account using the password that was created at the same time. Changing Administrator Passwords The administrator password is created when ZCA is set up during installation. The postmaster address is displayed in emails that are automatically generated from the mail transfer agent (MTA) and sent to the sender when messages cannot be sent.7 Zimbra Collaboration Suite Appliance . You should log on to this account frequently. the first page that is displayed shows the Zimbra services.
When a message is tagged as spam. Zimbra Collaboration Suite Appliance ZCA 6. • Spam Training User to receive mail notification about mail that was not marked as junk. and to send notification to recipients alerting that a mail message with a virus was not delivered. How well the antispam filter works depends on recognizing what is considered spam or not considered spam from messages that users specifically mark as Junk or Not Junk in their accounts.7 11 . the message is delivered to the recipient’s Junk folder. ZCA uses a percentage value to determine spaminess based on a SpamAssassin score of 20 as 100%. These addresses are automatically configured to work with the spam training filter. The anti-virus software is configured to block encrypted archives. The accounts created are listed in the accounts list. but should not have been. • Non-spam (referred to as ham) Training User to receive mail notification about mail that was marked as junk. Users can view the number of unread messages that are in their Junk folder and can open the Junk folder to review the messages marked as spam and move a message if it is not spam.Working in the Administration Console Anti-spam Service The Zimbra Appliance utilizes SpamAssassin to control spam. but should be. Anti-virus Service Clam AntiVirus software is bundled with the appliance as the virus protection engine. Messages tagged above 75% are always considered spam and are discarded. SpamAssassin uses predefined rules as well as a Bayes database to score messages with a numerical range. to send notification to administrators when a virus has been found. Any message tagged between 33%-75% is considered spam and delivered to the user’s Junk folder.0. An automated spam training filter is enabled and two feedback system mailboxes are created to receive mail notification.
By default. 12 ZCA 6. In addition. the Zimbra MTA checks every two hours for any new anti-virus updates from ClamAV. The LDAP directory service is used for internal authentication. Anti-virus protection is enabled for each server when the Zimbra software is installed. LDAP Service LDAP directory services provides a centralized repository for information about users and devices that are authorized to use your network. This is referred to as the GAL. Each account has an unique mailbox ID that is the primary point of reference to identify the account.0. Mailbox Service The mailbox service manages all accounts’ mailbox content. and briefcase folders. Functionality includes: • SMTP authentication • Attachment blocking • Relay host configuration Spell Service This is the spell checker service used for Zimbra Web Client (ZWC) to check the spelling when an email message is composed. contacts. including messages. attachments. MTA Service MTA receives email through SMTP and routes each message to the mailbox server. a notification is automatically sent to that address. calendars. LDAP entries are made for every ZCA attribute that specify operating parameters for the appliance.7 Zimbra Collaboration Suite Appliance . the notification address for anti-virus alerts is configured.Administrator’s Guide The anti-virus protection is enabled for each server during installation. When a virus has been found. ZCA uses the LDAP directory to look up user addresses from within the company. During ZCA installation. The default is to set up the admin account to receive the notification. Convertd Service The convertd service is a conversion service that is used to extract the text from attachments to email messages so they can be indexed along with the email body.
used to manage the daily ZCA activity for accounts.0. A link to the Spring Source Hyperic HQ monitoring tool is available from the Status tab. The storage space is used to save the content of users’ accounts. you should plan to add additional disk space. Zimbra Collaboration Suite Appliance ZCA 6. Disk Space Usage The Status tab shows the amount of free storage space remaining on the disk. • Settings. For more information about Hyperic HQ go to the following links: • For product description: http://www.com/support/systems-monitoringdoc Diagnostics Link The Diagnostics link is used for troubleshooting ZCA.com/products • For documentation: http://www. The information is not available for administrator’s review. HQ's default metric collection provides real time monitoring of availability.hyperic. but is available for Zimbra support to troubleshoot issues. The console includes three tabs that make it easy to quickly find items in the console. performance. the results are saved to a zip file that can be forwarded to support.hyperic.7 13 . You should regularly monitor the disk capacity and when disks reach the 85% full threshold. Monitoring ZAP Servers You can set up a third-party monitoring tool to manage ZCA servers. and utilization. • Dashboard. When you run a diagnostics of ZCA. used to manage server configuration and to create a policy for attachments received with email messages. Navigating the Administration Tab You manage all user and domain configuration tasks from the administration tab. In most cases. you are directed to use this link by Zimbra support to help diagnose issues.Working in the Administration Console Stats Service This service maintains statistics about the operation of the application.
and profiles area. and resources.0. This tab includes tools for migrating and importing accounts.Administrator’s Guide • Advanced Tools. You can identify the type of account from the icon. select the item from the menu on the right of the Find address. the Content pane shows all addresses in ZCS. To view each of these items in the Content pane. distribution lists.7 Zimbra Collaboration Suite Appliance . When you view All addresses. Tasks Managed from the Administration Tab Some of the tasks that are performed from the administration console include: • Managing your domain and create new domains • Managing general configuration settings including licenses and certificates • Setting up virtual hosts on a domain • Creating and managing end-user accounts • Creating different profiles that define enabled features and assign the profiles to accounts • Creating and managing distribution lists and aliases • Migrating Microsoft Exchange user accounts to ZCA using the migration tool • Importing multiple accounts • Managing resources that can be scheduled for meetings • Changing user passwords Working in the Dashboard Tab From the ZCA dashboard tab you can view a list of account addresses. profiles. domains. used to manage the Zimbra Appliance license and certificates. domains. 14 ZCA 6. aliases.
and resources • Edit and delete the items you have created • Change passwords for accounts • View an accounts mailbox • View a list of account addresses. profiles. aliases. These are specific accounts used by ZCA. (spam and ham) and GALsync account if you configure GAL for your domain. When you delete an account. Do not delete this account! This icon represent user accounts. distribution lists.7 15 .Working in the Administration Console This icon represents system accounts. This icon represents a resource equipment account. domains. This icon represents an alias account. Resource accounts do not count against your ZCA license. Do not delete these accounts! This icon represents the administrator account. and resources Description of Items to Create From the New menu on the dashboard toolbar you can create the following items. From the dashboard you can manage the following items. This type of account counts against your ZCA license account limit. Distribution lists do not count against your ZCA license. This icon represents a distribution list. Aliases do not count against your ZCA license. distribution lists. domains. aliases. Only one administrator account can be created. • Create new accounts.0. System accounts include the spam filter accounts for junk mail. the ZCA license account limit reflects the change. profiles. This account counts against your ZCA license. Zimbra Collaboration Suite Appliance ZCA 6. This icon represents a resource location account.
• Resources. Lists profiles that have been created. profiles. the default profile is displayed. Lists the domain in the Zimbra Appliance environment. You can use the Move Alias feature from the toolbar to move an alias from one account to another. Lists all accounts. edit. you create and manage end-user accounts.7 Zimbra Collaboration Suite Appliance . and configure the authentication mechanism to be used for that domain. setting options. Lists location or equipment that can be scheduled for a meeting. configure GAL.Administrator’s Guide • Accounts.0. passwords and aliases for an account. You can create new distribution lists and add to or delete members from a distribution list. • Distribution Lists. • Domains. The following domain items are managed from the Settings tab: • Update server configuration • Set rules for what type of attachments can be received with an email message Working in the Advanced Tools Tab The Advanced Tools tab page includes features that are infrequently accessed after you initial configure ZCA. The tab includes the following items: • Zimbra License tab that shows ZCA license information 16 ZCA 6. Working in the Settings Tab The Settings tab is used to manage general ZCA settings. As a minimum. You can create. You can create and manage domains. • Aliases. In the Accounts folder. Lists all aliases that have been created in user accounts. • Profile. You can create new resources and set the scheduling policy for the resource. Lists all distribution lists. or delete profiles.
restart ZCA from the VMware VSphere console to make sure your changes take affect on all ZCA services. The Proxy tab is configured if external calendar servers or social networking services are made available from user accounts.7 17 . • The Address tab can be used to change the network addresses if you move the server to a new network. Updating ZCA The Update tab is used to check for ZCA updates and to install those updates when they become available.0. • The Status tab displays the Zimbra Appliance network status. DNS server address. Zimbra Collaboration Suite Appliance ZCA 6. You can set specific addresses or you can select to obtain the configuration from DHCP server. When you make changes to the network settings. gateway. netmask. • The Proxy tab is configured if an HTTP proxy is required for access to the Internet for Web services that the Zimbra server may access. including IP address. and host name.Working in the Administration Console • SSL Certificates tab that displays the information about the certificate assigned to ZCA • Migration Wizard and Import Accounts wizard links to help you migrate accounts and their content or import account information to provision many accounts at once Managing Network Settings The Network tab displays the Zimbra Appliance network connection settings.
0.Administrator’s Guide 18 ZCA 6.7 Zimbra Collaboration Suite Appliance .
Zimbra Collaboration Suite Appliance ZCA 6. internal or external • Define the virtual host for a domain • Change general information configured for the default domain • Customize the client color scheme • Manage Zimlets that are available for accounts • Set up free/busy interop for scheduling meetings when you have users on both ZCA and Exchange • Define the email attachment filtering policy for incoming emails Changing General Information about your Default Domain The general information tab shows the following configuration details. You can change this.Chapter 3 Managing ZCA Configuration ZCA settings are configured during the initial installation of the application and can be modified from the administration console. You can manage these tasks from the administration console: • Install and manage your Zimbra license • Install and view your SSL certificates • Create new domains • Configure the authentication method to use.7 19 .0.
• Relay MTA for external delivery. This is the maximum size of a file that can be uploaded into Briefcase. Setting the Maximum Size of Uploads to Briefcase If the Briefcase feature is enabled. such as . The default is 10 Mb. Setting Up Relay MTA for External Delivery Setting this parameter is optional. users can upload files up to 10240K in size to their accounts.7 Zimbra Collaboration Suite Appliance . there is no limit to the size of the upload. or used as a third-party anti-virus and anti-spam gateway. This is configured during the installation of ZCA. scripts. If one such automatic response triggers another automatic response on the other side.) Configuring Rules for Receiving Attachments to Email To help prevent potential viruses from being received. This setting is used to instruct the MTA to send all non-local mail to a different SMTP server.zip. This is the relay host name to which the MTA relays external email Default Domain Name The default domain name is the fully qualified hostname of the server. (An email loop is an infinite loop phenomenon. The relay host name is the appliance MTA to Gateway host. Common use cases for a relay host is when an ISP requires that all your email be relayed through a designated host or if you have some filtering SMTP proxy server. • Maximum size of an uploaded file for Documents or Briefcase. This is changed from the Settings>Attachments tab.0. This is the assumed domain name when users try to authenticate without providing a domain name as part of their login name. This is the default. you can configure rules to filter all attachments from email messages or attachments with a specific extension type. an email loop is created. You can change this on the General Information tab. 20 ZCA 6. Important: Use caution when setting a relay host to prevent mail loops. This also used as the assumed domain name when only a user name but not the domain is provided. If you set the default to 0. or email clients that generate automatic replies or responses. resulting from mail servers.Administrator’s Guide • Default domain name.
or change the Zimbra license. • Allow viewing attachments only in HTML. and expiration date of the regular license. Use the Install License Wizard from the administration console’s Advanced Tools tab to upload and install a new license and to update an existing license. This license is encrypted with the number of Zimbra accounts (seats) you have purchased. You can select from the common extension types that are listed or add other types of extensions. If you do not want to send a notification to the recipient when messages are blocked. Extensions that are restricted here do not display even if you have selected Do not restrict viewing attachments. a trial license was automatically installed. This option blocks all attachments types sent with email messages and can be set to prevent a virus outbreak from attachments. you can disable this feature. This trial license is good for 60 days. Users cannot view any attachments sent with their email messages. You will need to purchase a Zimbra regular license in order to create accounts after the trial license expires.Managing ZCA Configuration The Attachments tab can be configured as follows: • Block all attachments.0. When you purchase. • Do not restrict viewing attachments. renew. the effective date. Messages with those type of extensions attached are rejected and the sender and recipient are notified that the message was blocked. you must update the server with the new license information. Managing the Zimbra License A Zimbra license is required in order to create accounts. Zimbra Collaboration Suite Appliance ZCA 6. You can also restrict receiving attachments by the file extension type. Attachment to an email message can be viewed either in HTML or the attachment can be viewed in the original format.7 21 . Files attached to email messages can only be viewed in HTML. When you installed ZCA.
You must renew your license within 30 days of the expiration date. This is useful when you use a self-signed certificate and want to change the expiration date. • A self-signed certificate is an identity certificate that is signed by its own creator.0. A certificate is the digital identity used for secure communication between different hosts or clients and servers. and install self-signed and commercial certificates from the administration console Advanced Tools tab. Self-signed certificates are normally used for testing. When the number of accounts created is equal to the number of accounts purchased. You can purchase additional accounts or you can delete existing accounts. self-signed and commercial certificates. Certificates are used to certify that a site is owned by you. A self-signed certificate is automatically deployed when ZCA is installed. expiration date. Two types of certificates can be used. Starting 30 days before the license expires. when you log on to the administration console a reminder notice is displayed. When ZCA is installed. The default is 365 days. 22 ZCA 6. the self-signed certificate is automatically installed and can be used. You can use the Certificate Installation Wizard to generate a new selfsigned certificate.Administrator’s Guide Current license information. Managing Your Self-Signed or Commercial Certificates You can view. a security alert is displayed and you will need to accept the warning to be able to log in. but when you log in to the appliance administration console the first time. issue date. and the number of accounts used can be viewed from the Advanced Tools>License tab.7 Zimbra Collaboration Suite Appliance . including license ID. • A commercial certificate is issued by a certificate authority (CA) that attests that the public key contained in the certificate belongs to the organization (servers) noted in the certificate. number of accounts purchased. you will not be able to create new accounts. update.
To generate the CSR.7 23 . and country. and then generate a CSR with the RSA private key. check this box. You save this file to your computer and submit it to your commercial certificate authorizer. before you generate the CSR you must know the following details: • Common Name (CN). you use the Certificates Wizard to install the certificate on ZCA. you complete a form with details about the domain. and when you receive the certificate. As you enter information about your company. Zimbra Collaboration Suite Appliance ZCA 6. company. Requesting a Commercial Certificate You can use the Zimbra Certificate Installation Wizard to generate the CSR that is sent to a commercial certificate authorizer and to install the commercially signed certificate when it has been authorized. Are you going to use a wildcard common name? If you want to manage multiple sub domains on a single domain on the server with a single certificate. This is the exact domain name that should be used to access your Web site securely.Managing ZCA Configuration To obtain a commercially signed certificate. such as VeriSign or GoDaddy. You download the CSR from the Zimbra server and submit it to a CA. They issue a digitally signed certificate. use the Zimbra Certificates Wizard to generate the RSA Private Key and Certificate Signing Request (CSR).0. An asterisk (*) is added to the Common Name field.
The country you want the certificate to display as your company location • State/Province (ST). Your company name • Organization Unit (OU).7 Zimbra Collaboration Suite Appliance . including validation days that shows when the certificate expires. the client ignores the common name and tries to match the server name to one of the SAN names. a security alert warning is displayed. The unit name (if applicable) Are you going to use Subject Alternative Name (SAN)? The input should be a valid domain name. If a certificate expires. You can create multiple SANs. You should renew your certificates before it expires.0. When SAN is used the domain name is compared with the common name and then to the SAN to find a match. The state/province you want the certificate to display as your company location • City (L). 24 ZCA 6. Viewing the SSL Certificate Tab The Advanced Tools>SSL Certificate tab displays the certificate information for the Zimbra services. The city you want the certificate to display as your company location • Organization Name (O). when users log on to the accounts.Administrator’s Guide • Country Name (C). When the alternate name is entered here.
A GAL sync account is created and the datasource for the Internal GAL is Zimbra. you can configure the following: • Global Address List (GAL) mode. Zimbra Collaboration Suite Appliance ZCA 6. a list of domains is displayed.7 25 . internal. The following settings can be configured for your default domain or when you create a new domain. When you set up a domain.Managing ZCA Configuration Setting Up Domains One domain is identified during the installation process and additional domains can be added from the administration console. either Internal LDAP server. • The authentication mechanism is Internal • The Virtual Hosts. commonly used in sharing • Free/Busy Interop settings for use with Microsoft Exchange • Zimlets that are available for the domain • Customize the domain skin The default domain configuration after ZCA installation is as follows: • The GAL mode is Internal. When you select Domains from the Find address. Select the domain to edit from the list. or external Active Directory • Virtual hosts that are used to establish a default domain for user login • Public service host name that is used for REST URLs. External LDAP server or Active Directory. or both • Domain authentication mode.0. and Free/Busy Interop are not set up • The profile is set to default profile Configuring General Information Settings Domains are managed from the administration console dashboard. external LDAP. domains and profiles menu.
Administrator’s Guide Default time zone for the domain PST (Pacific time) is the time zone that is set at installation by default. This is commonly used when sharing within Zimbra Appliance. 26 ZCA 6. Public service hostname This is the host name to be used for REST URLs. and Briefcase folders. This is the URL that is used when users share items such as calendars.com/home/username/ sharedfolder. the time zone setting on the computer is used as the time stamp for received messages and for calendar activities. this public service hostname is used instead of the ZCA server hostname and the ZCA service hostname.0. Users can change the time zone from their accounts’ Preferences>General folder. Inbound SMTP Hostname If your MX records point to a spam-relay or any other external non-zimbra server. When users use the advanced Zimbra Web Client.7 Zimbra Collaboration Suite Appliance . Note: The default time zone setting that is displayed in an account’s General Preferences folder is used to localize the time for received messages and calendar activities in the standard Zimbra Web Client. email folders. set that here. Each domain can be configured with the public service host name to be used for REST URLs. the name of that server must be entered in Inbound SMTP Hostname field. To make sure that the time is displayed the same in one or the other client. The URL displays as http://publicservicename. make sure that the user’s computer time zone and the Zimbra Web Client time zone are set to the same time. If the majority of your uses are located in another time zone.domain. When you configure a pubic service hostname.
When a domain status is marked as locked.Managing ZCA Configuration Default Profile for the Domain The profile designated for the domain is automatically assigned to accounts created on the domain. Accounts can be created and mail can be delivered. Changing the status also can affect the status for accounts on the domain. If you create additional profiles. The Configure Gal wizard on the Domain toolbar is used to configure the authentication modes. The closed status overrides an individual account’s status setting. • Suspended. but email is still delivered to the accounts. GAL is configured on a per-domain basis. The GAL mode setting for each domain determines where the GAL lookup is performed. Setting Up Your Global Address List (GAL) The GAL is your company-wide listing of users that is available to all users of the email system. Users can log in and mail is delivered. When a domain status is marked as closed. and accounts and distribution lists cannot be created. users cannot log in and their email is queued at the MTA.7 27 . login for accounts on the domain is disabled and messages are bounced. If an account’s status setting is marked as closed.” ZCA uses the GAL to look up user addresses from within the company. If an account’s status setting is marked as closed. • Closed. Note: If an account has a different status setting than the domain setting. When the domain status is marked as maintenance. • Locked. the account’s status overrides the domain status setting. For the initial set up the default profile created during the installation is assigned to the domain. This is sometimes referred to as the company directory or company “white pages. Domain Status The domain status is active in the normal state. the account’s status overrides the domain status setting. If an account’s status setting is marked as maintenance or closed. • Maintenance. deleted. The default setting is Internal mode. The GAL search options are as follows: • Internal. Active is the normal status for domains. The Zimbra LDAP server is used for directory lookups. their email is queued at the MTA. the account’s status overrides the domain status setting. you can assign another profile to the domain. users cannot log in. Domain status can be set as follows : • Active. users cannot log in to check their email. the account status overrides the domain status. Zimbra Collaboration Suite Appliance ZCA 6. When the domain status is marked as suspended. or modified.0.
GALsync accounts When an internal or external GAL is set up. During the sync. Configuring GAL Search for External GALs When you configure an external GAL. 28 ZCA 6. External directory servers are used for GAL lookups. Configuring GAL Search for Internal GAL When you select Internal. • Both. you can configure different search settings and sync settings.). You may want to configure different search settings if your LDAP environment is set up to optimize LDAP searching by setting up an LDAP cache server. Syncing the LDAP to the account gives users faster access to the GAL data and makes it easier for users to search the GAL. You should not modify the GAL sync account address book directly. These accounts display in the administration console accounts list. mail routing.7 Zimbra Collaboration Suite Appliance . etc. The address book in these accounts is used to sync the LDAP server contact data. all GAL contacts from the LDAP are added to the GAL address book.Administrator’s Guide • External. All other directory services use the Zimbra LDAP service (configuration. When you configure the external GAL mode. Internal and external directory servers are used for GAL lookups. You can configure multiple external LDAP hosts for GAL. the traditional LDAP based search is run. the GAL sync account is updated with new contact. no additional configuration is required. changes you make to the address book are deleted. If the GALsync account is not available for some reason.0. a GAL sync account is created for each LDAP data source. but users also need to be able to sync to the GAL. you can configure GAL search and GAL sync separately. When the LDAP syncs the GAL to the account. When the GAL sync account syncs to the LDAP. modified contact and deleted contact information.
• External LDAP. the default GAL filter setting is (|( cn=%s*)( sn=%s*)( gn=%s*)( mail=%s*)). enter a search base. • LDAP filter. The port is 389. dc=com). To enable the ability to let users use the Autocomplete from GAL feature. the port is 636. and then verifies that the entry matched is either a Zimbra account or distribution list. When you select Internal. Zimbra Collaboration Suite Appliance ZCA 6. ( dc=server. • Autocomplete filter.Managing ZCA Configuration External LDAP settings that need to be configured are the following: • LDAP URL and whether to use SSL. and to use DN password to bind to the external server. For example. This is the default. LDAP filter. Zimbra Collaboration Suite offers the following three authentication mechanisms: • Internal. The Configure Authentication wizard on the Domain toolbar is used to configure the authentication modes. You can configure multiple external LDAP hosts so users can access GAL from the next available configured server when a GAL server is down.7 29 . • LDAP search base. Enter the LDAP address. The user name and password is the authentication information supplied in the bind operation to the directory server. gn. Setting Up Account Authentication Account authentication is the process of identifying a user or a server to the directory server and granting access to legitimate users based on user name and password information provided when users log in. etc. For AD. The Internal authentication uses the Zimbra directory server for authentication on the domain. no other configuration is required. If you use SSL. • Use DN Password to bind to external server. To search within a specific part of your directory. The following is an example of the filter string. adAutoComplete is the default filter. the autocomplete filter must be configured. A search filter must be specified. If the filter you entered cannot be run using an anonymous bind. For LDAP. The filter defines the search rules used for directory searches.0. You must configure the LDAP URL. The parameters in a filter you construct determine the thoroughness of a search.). then enter the DN/password of a service account on the external LDAP that has been granted access to the attributes required to do the search. Syntax "%s" represents the string the user enters: (&(|( cn=*%s*)( sn=*%s*)( gn=*%s*)( mail=*%s*)( zimbraMailDeliveryAddress=*%s*) ( zimbraMailAlias=*%s*)( zimbraMailAddress=*%s*)) (|( objectclass=zimbraAccount)( objectclass=zimbraDistributionList))) This filter example combines the basic search filters using the Boolean operation OR to first search the various attributes (cn.
Example of the search filter is (mail=%u@mycompany. Enter the LDAP address. The filter defines the search rules used for directory searches and tries to map the user name to one user on the external LDAP.Administrator’s Guide • External Active Directory. No additional configuration is necessary. You can configure multiple external LDAP hosts. • LDAP filter. Check either to use SSL or StartTLS. otherwise an authentication error is returned to the user.7 Zimbra Collaboration Suite Appliance .com). If you use SSL. You configure the following external LDAP settings: • LDAP URL and whether to use SSL or StartTLS. External LDAP The external LDAP authentication mechanism attempts to bind to the specified directory server using the supplied user name and password. On the administration console you use the Authentication Wizard to configure the authentication settings for your domain. 30 ZCA 6.0. The user name and password is the authentication information supplied to the Active Directory server. You identify the Active Directory domain name and URL. Internal The Internal authentication method assumes the Zimbra schema. the connection is closed and the password is considered valid. The default port is 389. If this bind succeeds. The authentication method is set on a per-domain basis. You should ensure that the filter you enter results in a single entry being matched. The default is to use the internal method as the authentication mode. the default port is 636.
When the Zimbra login screen displays.company. users enter only their user name and password. Setting UP Virtual Hosts for Your Domain You can configure multiple virtual host names to host more than one domain name on the server. dc=com). The virtual host requires a valid DNS configuration with an A record. enter a search base. Enter the active directory LDAP address. The name of the domain for the active directory server.com. the authentication is completed against that domain. When the virtual host is found. Zimbra Collaboration Suite Appliance ZCA 6.0. You configure the following settings: • AD domain name. • AD LDAP URL and whether to use SSL. users can login to their accounts without having to specify the domain name as part of their user name. External Active Directory The external active directory (AD) authentication mechanism attempts to bind to the AD server using the supplied user name and password. Virtual hosts are configured from the administration console Domains>Virtual Host tab. Zimbra Web Client users can log in without having to specify the domain name as part of their user name.7 31 . Users enter the virtual host name as the URL address. If you use SSL. It would be entered as ( dc=server. You can configure multiple external active directory hosts. then enter the DN/password for a service account on the external LDAP that has been granted access to the attributes required to do the search. The general domain configuration does not change. For example. When you create a virtual host. • Use DN/Password to bind to external server. https:// mail. The authentication request searches for a domain with that virtual host name. If the filter you entered cannot be run using an anonymous bind. the default port is 636. The default port is 389. To search within a specific part of your directory.Managing ZCA Configuration • LDAP search base.
the Exchange systems must be set up as described in the Exchange Setup Requirements section. the following is required: • Either a single Active Directory (AD) must be in the system or the global catalog must be available. This is required only for ZCA to Exchange free/busy replication. Configuring Free/Busy on Zimbra Appliance The Exchange server settings are configured from the Domain>Interop tab on the administration console dashboard tab. 32 ZCA 6.0.Administrator’s Guide Setting up Zimbra Free/Busy Interoperability When ZCA is deployed in a with Microsoft Exchange servers and. ZCA can query the free/busy schedules of users on Microsoft Exchange 2003/ 2007 servers. • Web interface to Exchange public folders needs to be available via IIS. To set free/busy interoperability. Exchange 2003/2007 Setup Requirements For Exchange 2003. (http://server/public/) • ZCA users must be provisioned as a contact on the AD using the same administrative group for each mail domain. • The Exchange user name must be provisioned in the account attribute zimbraForeignPrincipal for all ZCA users.7 Zimbra Collaboration Suite Appliance . The Zimbra Free/Busy module to connect with Microsoft Exchange pulls the free/busy schedule of users on the Exchange server and also pushes the free/ busy schedule of ZCA users to the Exchange server. • The ZCA server must be able to access the HTTP(S) port of IIS on at least one of the Exchange servers. you can set up free/busy scheduling across the Exchange server and the ZCA server so that users can efficiently schedule meetings. This is required only if there is Zimbra Appliance to Exchange free/busy replication.
either Basic or Form. This sets up a mapping from the ZCA account to the corresponding object in the AD.7 33 . URL link to quickly go to the website specified in an email message. Note: To find these settings on the Exchange server. These are used to authenticate against the Exchange server on REST and WebDAV interfaces. ou= . This is the name of the account in AD and password that has access to the public folders. Dates or time in the message to see their calendar schedule for that date or time. Zimbra Collaboration Suite Appliance ZCA 6. • O and OU used in the legacyExchangeDN attribute. and cn= settings. Email addresses/names. The cn setting in the legacyExchangeDn attribute corresponds to the zimbraForeignPrincipal attribute. • Microsoft Exchange Authentication Scheme. • com_zimbra_email. to see contact information from the address book for this name. This is the Web interface to the Exchange.Managing ZCA Configuration • Microsoft Exchange Server URL. • Microsoft Exchange User Name and Password. Set at the global level this applies to all accounts talking to Exchange. • Form is authentication to Exchange as HTML form based authentication. • com_zimbra_url. • Basic is authentication to Exchange via HTTP basic authentication. you can run the Exchange ADSI Edit tool and search the legacyExchangeDN attribute for the o= .0. Next go the each account’s Free/Busy Interop tab and configure the foreign principal for the account. Managing Zimlets on the Domain Pre-defined Zimlets that enhance the user’s experience from the Zimbra Web Client are included with ZCA. The following are included: • com_zimbra_date.
VOIP software. • com_zimbra_ymemotiocons. The text color usually does not need to be changed. • com_zimbra_ dnd. such as Skype or Cisco VOIP phones must be installed on the user’s computer. Check the Zimlets that should be enabled for the domain. All Zimlets that are deployed are displayed in the Domain>Zimlets tab. Drag and Drop files on to their email message.7 Zimbra Collaboration Suite Appliance . • Foreground color of the themes. Users can control the Zimlets they use from the ZWC Preferences>Zimlet page. Phone numbers to quickly place a call. The default text color is black. to add a textual portrayal of different facial expressions to their messages. select mandatory. The foreground color is the text color displayed.0. You can change the base colors of themes for a domain from the administration console. Emotiocons. Customizing Themes for Domains The Zimbra Web Client includes multiple themes that users can select as the appearance of their mailbox. The emoticons are available from a link on the compose toolbar.Administrator’s Guide • com_zimbra_phone. If a Zimlet should not be turned off from ZWC. Note: This feature does not work with Internet Explorer. 34 ZCA 6.
Zimbra Collaboration Suite Appliance ZCA 6. and selection highlight. Some of these themes. The primary background color displayed in the client.7 35 . • Selection color of the themes. the clicked item from a right-click or other drop-down menu selection. such as Lemongrass. such as a message. selection headers in the Navigation pane. and for a selected tab. Note: A number of Zimbra themes are included with Zimbra Appliance. Hot Rod. In the following image. the selected tab. Mail. You may want to disable those themes from user’s Theme preferences selection. background color of the Content and Navigation panes. in this example.0. the background color displays with the logo. The selection color is the color displayed for a selected item. and the toolbar are displayed in the secondary color. tabs. The secondary color is the color used for the toolbar. In the following image. have been designed with graphics or color codes that are not changed when you change the base color. Variants of the color are used for buttons. • Secondary color of the themes. Waves and Yahoo.Managing ZCA Configuration • Background color of the themes. the variant of the background color displays in the login area. This color is the background on the page.
7 Zimbra Collaboration Suite Appliance .0.Administrator’s Guide 36 ZCA 6.
users may not have these features available. creating different profiles based on user requirements makes it easy to give users the feature sets they need. Setting Up Profiles Profiles define which features are enabled for an account. Each account is assigned a profile. Click New and select Profile. accounts assigned that profile reflect the change. the default profile does not enable mobile sync. For example. In an environment that includes users with different email and collaboration requirements. A default profile is automatically created during the installation of ZCA and you can create additional profiles. which allows users to sync their smart phones with their accounts. You might not want to turn this on for all of your users. When you change a profile. You can create a profile from the New link on the administration console dashboard. Zimbra Collaboration Suite Appliance ZCA 6. When IMAP or POP clients are used.7 37 . Configuring profiles and assigning a profile to accounts lets you configure the features for accounts. In that case.0. Note: Mailbox features are enabled for the Zimbra Web Client users. a new profile tab opens. create another profile that enables the features and Zimbra Mobile and assign this profile to users who can access to this feature.Chapter 4 Customizing Profiles and Setting Up Mail Policy Rules This chapter describes the features that can be enabled in a ZCA profile that is assigned to user accounts.
• Email 38 ZCA 6. login. See Chapter 13. ZCA Features to Configure When users use the Zimbra Web Client to view their accounts they can access the following features as determined by their profile.0.Administrator’s Guide A profile consists of the following configuration tabs: • General Information. This tab enables the Zimbra Mobile sync feature. This is a good option if most users on the domain should have the same features enabled. The features are described in this chapter. the default profile is automatically assigned when an account is created. Managing Zimbra Mobile for information about this feature. This tab lists all features that can be enabled for user accounts. you can select the profile that is automatically assigned to users created on that domain. This tab is used to set up account quota. If the domain does not have a profile defined. • Features. • Zimbra Mobile.7 Zimbra Collaboration Suite Appliance . Domain Profiles When you create a new domain or edit an existing one. On this tab you define the profile’s display name and you can describe the profile in any way you want. and set password. • Advanced. the accounts are automatically assigned the default profile. Note: If you delete a profile that accounts are currently assigned. and email retention policies.
Zimbra Collaboration Suite Appliance ZCA 6. Conversations group messages by subject.7 39 . user-defined filters. Mail Features Mail Conversations Description Enables the email application. You configure which email messaging features are enabled. If you do not want users to be able to change their account preferences. This is enabled by default in the profile. tags. View link.Customizing Profiles and Setting Up Mail Policy Rules • Address books • Calendar • Tasks • Briefcase • Preferences These features can be enabled in the profile. Messages can be displayed grouped into conversations or as a message list. If this feature is enabled. Users can change the default from the Mail toolbar. HTML compose Users can compose email messages with an HTML editor. They can specify their default font settings for HTML compose in their account Preferences tab.0. The default is to let users manage their preferences. Many of these features can be managed by users from their account Preferences tab when they log on to the Zimbra Web Client. Email messaging Zimbra Appliance email messaging is a full-featured email application that includes advanced message search capabilities. you can remove the check from Preferences in the profile. user-defined folders. conversation view is the default. mail sorted by conversations. and more. Features tab.
New mail notification Allows users the option to specify an address where to be notified of new mail to their ZWC account. domain. You can specify a default forwarding address for a user when you create or edit an account. size. regardless of how many messages that person sends to the address during that week.7 Zimbra Collaboration Suite Appliance . An email with information about the email’s subject.Administrator’s Guide Allow the user to specify a forwarding address Users can create a forwarding address for their mail. When Persona is enabled. Users can save a search that they have previously executed or built. Users can also set the start and stop dates for the out of office message. They can turn this feature on or off and designate an address from their account Preferences tab. and folders. Out of office reply Users can create an email message that automatically replies to incoming messages. you can also specify forwarding addresses that are hidden from the user. In the Forwarding tab you can enable the function so that a copy of the forwarded message is not saved in the user’s mailbox. tags. Users can change the information from their account Preferences tab.0. This is the information that the user uses as the From address. Persona The name and address configured for the account creates the primary account persona. This is commonly used as a vacation message. A copy of each message sent to the account is immediately forwarded to the designated forwarding address. sender address and recipient address is sent to the address. Advanced search Allows users to build a complex search by date. attachment. Account aliases can be selected for the From name of messages sent from that persona account and a specific signature can be set for the persona account. By default a message is sent to each recipient only once every seven days. In the account configuration. users can create additional account names to manage different roles. Saved searches 40 ZCA 6. status.
They can add the external account address to their account settings. Users can access the company directory to find names for their email messages. users enter a few letters in their compose header and names listed in the GAL are displayed. You can create an alias for the account. To avoid having mail incorrectly marked as junk. and Documents pages. An alias is not an email account. They can add the external account address to their account settings. Users can set up to retrieve their POP accounts’ email messages directly from their ZWC account. Users can use third party mail applications. such as Thunderbird or Outlook. Users can set up to retrieve their IMAP accounts’ email messages directly from their ZWC account. When Initial search preference is enabled. Users can define a set of rules and corresponding actions to apply to incoming mail and calendar appointments.0. the corresponding actions associated with that rule are applied. Users can set these up from their Preferences tab. Users can turn this feature on or off from their Preferences tab. External POP access External IMAP Access Aliases for this account Mail filters Tagging GAL access Autocomplete from GAL Users can create tags and assign them to messages. Users cannot change this. ZCA 6. users can create a spam white list from the Preferences Mail folder to identify email addresses that should not be marked as spam.7 41 IMAP access Zimbra Collaboration Suite Appliance . Messages identified as spam are moved to the Junk folder. When an incoming email message matches the conditions of a filter rule. An email alias is an email address that redirects all mail to a specified mail account. Users can also choose whether to delete the messages on the server after they are downloaded. When this is enabled. users can select another folder as the default search folder that is automatically searched from the search field. Note: Spam check on a received message is completed before users’ mail filters are run. to access their mailbox using the IMAP protocol. Users can set these up from their Preferences Accounts tab.Customizing Profiles and Setting Up Mail Policy Rules Initial search preference The initial search folder is Inbox. contacts. Users set up these rules from their account Preferences tab.
The account data is saved as a tar-gzipped (tgz) archive file so that it can be imported to restore 42 ZCA 6.. and Briefcase folders. calendar.0.7 Zimbra Collaboration Suite Appliance .Administrator’s Guide POP3 access Users can use third party mail applications. Users can modify the following mail preferences from their account Preferences Mail tab. etc. highlight the Mail tab when a message arrives.. the messages and attachments are saved on the Zimbra server. contacts. users can select the locale that is different from the browser language settings. • How often. When they retrieve their POP email messages. address books. • Whether to automatically append a signature to outgoing messages. Important: To allow users to share their mailbox folders. Import/ Export folder can be used to export a user’s account data. Users can set up their own Junk Mail Options of whitelist and blacklist email addresses that is used to filter incoming message from their Preferences Mail folder. Check for new mail every. • Preferences for how messages that are replied to or forwarded are composed. • Whether to save a local copy of a message that is forwarded or to have it deleted from their mailbox. to access their mailbox using the POP protocol. and flash the browser. • Whether to compose messages in a separate window. • Set the display language for ZWC. • Set or change email message alerts. the Preference. enable Sharing in the Features tab. • Whether to send a read receipt when it is requested. calendars. in minutes. Alerts can be set up to play a sound. • Whether to save copies of outbound messages to the Sent folder. If more than one language locale is installed on Zimbra Appliance. • Which folder should be searched first when running a search. such as Thunderbird or Outlook. that the Web Client checks for new messages. This data can be saved to their computer or other location as a backup. The default maximum number of white list and black list addresses is 100 on each list. including email messages and attachments. Users can modify the following mail preferences from their Preferences Signatures tab. tasks. • Whether to view mail as HTML for messages that include HTML or to view messages as plain text. Import/Export Folder In the advanced Web Client.
two contact lists folders are in the Address Book. enable Sharing in the Features tab. This is done from the Preferences Import/Export folder Calendar Zimbra Calendar lets users schedule appointments and meetings. Address Book Zimbra Address Book allows users to create multiple contact lists and add contact names automatically when mail is received or sent. Zimbra Collaboration Suite Appliance ZCA 6. establish recurring activities. The files must be .csv files. share calendars with others. They can also use search for appointments in their calendars. By default. address books. Important: To allow users to share their address books. Important: To allow users to share their calendars. Feature Name Address Book Description Users can create their own personal contacts lists. and Documents notebooks. calendars. not removed from the user’s account. create multiple calendars. You can turn the Import/Export feature off from the profile. a Contacts list and an Emailed Contacts list are created in Address Book. enable Sharing on the Features tab. When they run the export command. • Enable auto adding of contacts to automatically add contacts to their Emailed Contact list when they send an email to a new address. Users can import other contact lists into their Address Book and can export their address books as well. the data are copied. Users can import contacts into their Address Book. and Documents notebooks. By default. and delegate manager access to their calendars.7 43 .Customizing Profiles and Setting Up Mail Policy Rules the user’s account. Users can modify the following Address Book preferences from their account Preferences Address Book tab. They can subscribe to external calendars and view their calendar information from Zimbra Web Client.0.
The mini-calendar automatically displays in the Calendar view. the user must have Yahoo! BrowserPlus™ installed. the QuickAdd dialog displays when users double-click or drag on the calendar. work week. When this option is enabled. • Time-zone list in their appointment dialog. • Use the QuickAdd dialog to create appointments from the calendar view. 44 ZCA 6. create multiple personal calendars. Filtering Calendar Messages Users can set up mail filter rules that act on calendar-related messages. and more. Schedule and Find Resources tabs are not displayed. When Group Calendar is not checked. • Users can import and export their appointments in the standard iCalendar (. If popup notification is selected. messages that are marked as invites are run through the filter. • Number of minutes before an appointment to be reminded and select how to be notified: sound. • Set permissions for free/busy and who can invite the user to a meeting. Other User Calendar Preferences Users can modify the following calendar preferences from their account Preferences Calendar folder.0. the only Calendar feature is the ability to create personal appointments and accept invitations to meetings. • First day of the week to display in the calendar. giving them the opportunity to change time zones while making appointments. day. and popup notification. • Display the mini-navigation calendar in the Mail view. flash the browser title. Group Calendar Setting Remote Calendar Automatic Update Interval Remote calendars are automatically updated every 12 hours by default. • Calendar view they want to see by default. month. The filter subject is Calendar Invite. This is done from the Preferences Import/Export folder. schedule meetings. When they select this subject. 7-day week. delegate access to their calendar.ics) format. or schedule.Administrator’s Guide Feature Name Calendar Description A calendar and scheduling tool to let users maintain their calendar. • View calendars as a nested group within different folders.7 Zimbra Collaboration Suite Appliance . list. The Find Attendees.
The account the invitation is forwarded to must have been granted admin privileges on the shared calendar to be able to reply to the invitation. organize files into different Briefcase folders. These files can be accessed whenever they log into the advanced Zimbra Web Client.Customizing Profiles and Setting Up Mail Policy Rules • Set the preference to use the iCal delegation model for shared calendars for CalDav interface. Important: To allow users to share their task lists. Tasks Zimbra Tasks lets users create to-do lists and manage tasks through to completion. Task lists can be shared with individuals. Briefcase Zimbra Briefcase lets users upload files from their computer to their Zimbra Web Client account. send the file in an email.7 45 . • Enable the ability to automatically add invites with PUBLISH method. • Be notified of changes made to an appointment by a delegated access grantee. groups. Other Feature Configuration Settings for Accounts Other configuration options include: • Enabling the Sharing feature that allows users to share items with other users • Disabling Preferences for user accounts • Disabling the user preferences for Import/Export • Enable Zimbra Mobile so users can access their accounts from their mobile devices Zimbra Collaboration Suite Appliance ZCA 6. enable Sharing in the Features tab. Feature Name Briefcase Description Users can upload files to their Zimbra Web Client account. They can open the file if the application is available on the computer.0. They can add tasks to the default tasks list and they can create additional task lists to organize to-do lists by more specific activities. • Forward calendar invitation to specific addresses. and the public. Feature Name Tasks Description Users can create and organize tasks from the Zimbra Web Client.
They can accept the shared item from their ZWC Preferences>Sharing tab. over-the-air synchronization of email. address books. members of the distribution list are automatically granted rights to the shared item. and contacts data between mobile devices and the Zimbra server. calendars. They can share with internal users who can be given complete manager access to the folder. and Briefcase folders. 46 ZCA 6.Administrator’s Guide Enabling Sharing When the Sharing feature is enabled. When a new shared folder is published. existing members of the DL are automatically notified of the new shared item. You can disable preferences and the Preferences tab does not display in users’ mailboxes. Disabling Preferences Preferences is enabled by default in profiles. New members added to the distribution list can be automatically notified about items that are shared with them. users can share any of their folders. Users specify the type of access permissions to give the grantee. When the administrator is notified. Users can modify the default preferences that are configured for their account. Users must notify the administrator that they have shared a folder with the distribution list. Managing Shared Items using Distribution Lists When distribution lists are used to manage shared items. Users can manage their shared folders from their ZWC Preferences Sharing folder. task lists. Administrators manage the shares from the DL’s Shares tab. When a member is removed from the distribution list. including their mail folders. a copy of the shared folder is put in the grantee’s folder list on the Overview pane. In this folder users see a list of folders that have been shared with them and folders that they have shared with others. the administrator publishes the shared item in the Shares tab to make the shared item available to members of the DL. Zimbra Mobile Zimbra Mobile is an optional component that enables two-way. They cannot change the default configuration for features that are set up for their accounts. the share privileges associated with the DL are revoked.7 Zimbra Collaboration Suite Appliance . calendar. When internal users share a mail folder. All members of the list have the same share privileges that the grantee defined for the shared folder. external guests that must use a password to view the folder content.0. and the public access so that anyone who has the URL can view the content of the folder.
Select Password locked from the Advanced tab Password section. users cannot add new contacts. all email messages are rejected and users cannot add files to their account. If you set the quota to 0. Zimbra Collaboration Suite Appliance ZCA 6. The quota percentage can be set and the warning message text can be modified in the Advanced tab settings for the profile. Important: If Microsoft Active Directory (AD) is used for user authentication. Configuring Advanced Tap Options The profiles Advanced tab lets you set account quotas and password. When the quota is reached.7 47 . and email retention policies. The AD password policy is not managed by Zimbra. login. a quota warning message is sent to the user.Customizing Profiles and Setting Up Mail Policy Rules Zimbra Mobile Enables the Zimbra Mobile feature that allows Zimbra to provide mobile data access to email. task lists. calendar. When this threshold is reached.0. you must disable the Change Password feature in their profile. See the Zimbra Mobile chapter for information about setting up mobile devices and setting up or changing the mobile device policies that can be enabled. The password settings that can be configured are listed below. The default mobile device policy is also enabled. Setting Account Quotas You can specify mailbox quotas and the number of contacts allowed for accounts. The quota includes email messages. accounts do not have a quota. When this is enabled. The percentage threshold for quota notification can be configured. and contacts for users of selected mobile phones. The Address Book size limit field sets the maximum number of contacts a user can have across all of their address books. you can configure ZCA to require users to create strong passwords. When the number is reached. and files in Briefcase. Setting Password Policy If internal authentication is configured for the domain. Calendar meeting information. Account quota is the amount of space in megabytes that an account can use. Users can be notified that their mailboxes are nearing their quota.
This means the account is never locked out. The number of failed login attempts before the account is locked out.z Non-alphanumeric. Minimum upper case characters Minimum lower case characters Minimum punctuation symbols Minimum numeric characters Minimum number of unique passwords history Password locked Upper case A . If this is set to 0. The default maximum length is 64 characters.Administrator’s Guide Feature Name Minimum/Maximum password length Minimum / Maximum password age Description This specifies the required length of a password. Configuring a minimum and maximum password age sets the password expiration date. #.9 Number of unique new passwords that a user must create before he can reuse an old password. % Base 10 digits 0 . This type of policy is used to prevent password attacks. for example !. Setting Failed Login Policy You can specify a policy that sets the maximum number of failed login attempts before the account is locked out for the specified lockout time. Users cannot change their passwords. Configuring the next settings will require users to create more complex passwords. Users can change their passwords at any time between the minimum and maximum set.This should be set if authentication is external. the “failed login lockout” feature is enabled and you can configure the following settings. They must change it when the maximum password age is reached. Feature Name Enable failed login lockout Number of consecutive failed logins allowed Description When this box is checked. &. The default is 10 attempts. 48 ZCA 6.0. $. The default minimum length is 6 characters. an unlimited number of failed log in attempts is allowed.Z Lower case a .7 Zimbra Collaboration Suite Appliance .
Activity includes any clickable mouse action.7 49 . or days after which the number of consecutive failed login attempts is cleared from the log. email messages are not deleted. hours. or the administrator manually changes the account status and creates a new password. Feature Name Email message lifetime Description Number of days a message can remain in any folder before it is automatically purged. The minimum configuration for email message lifetime is 30 days. You can manually expire a user’s web client session from the administration console Expire Sessions link. such as viewing contents of a folder or clicking a button. the account is locked out until the correct password is entered.Customizing Profiles and Setting Up Mail Policy Rules Time to lockout the account The amount of time in seconds. minutes. Feature Name Session idle lifetime Description Session idle lifetime sets how long a user session remains active. Time window in which the failed logins must occur within to lock the account Setting Session Timeout Policy You can set how long a user session should remain open and when to close a session because the session is inactive. The default is 0.0. minutes. the user can continue attempts to authenticate. Setting Email Retention Policy The email retention policy for email. or days the account is locked out.This forces the current session of the account to expire immediately. . The default is 1 hour. The default is 0. hours. The default is 2 days. trashed and spam messages is set in the profile. If this is set to 0. When the message purge function runs is set by the message purge command. if no activity occurs. The duration of time in seconds. no matter how many consecutive failed login attempts have occurred. Zimbra Collaboration Suite Appliance ZCA 6.
Individual contacts are saved as . address book and task functionality. Other Account Configuration Preferences Preferences Import/Export.csv files.7 Zimbra Collaboration Suite Appliance . The Import/Export tab found under the user’s Preference tab lets users export all of their account data. calendar. Both web clients include mail. Any of these files can be imported into their account from the same tab. if ZWC detects the screen resolution to be 800 x 600. This web client works best with newer browsers and fast internet connections. Users can change the default version in their preferences. including mail. Users can still choose the advanced ZWC but get a warning message suggesting the use of the standard ZWC for better screen view. unless they use the menu on the login screen to change to the standard version. • Advanced Web Client includes Ajax capability and offers a full set of Web collaboration features. They can export specific items in their account and save the data to their computer or other location. and individual calendar files are saved as .Administrator’s Guide Trashed message lifetime Spam message lifetime Number of days a message remains in the Trash folder before it is automatically purged. About Zimbra Web Client Zimbra Web Client (ZWC) is a full-featured messaging and collaboration application that users can access from any web browser. and Briefcase folders.0. General Features Section. The default is 30 days. 50 ZCA 6. Number of days a message can remain in the Junk folder before it is automatically purged. ZCA offers a standard and an advanced Zimbra Web Client that users can log in to.ics files. tasks. However. The default ZWC for login is the advanced Zimbra Web Client. The account data is saved as a tar-gzipped (tgz) archive file so that it can be easily imported to restore their account. The default is 30 days. The exported account data file can be viewed with an archive program such as WinRAR archiver. Features Tab. users are automatically redirected to the standard Zimbra Web Client. you can disable the feature from the profile. The data are not removed from their accounts. including Briefcase and the ability to export your account information. From the browser the enter the URL you provide along with their password to log in. When users log in. contacts. Users can select which client to use when they log in. calendar. If you do not want users to the import/export capability. they view the advanced Zimbra Web Client. • Standard Web Client is a good option when Internet connections are slow or users prefer HTML-based messaging for navigating within their mailbox.
• Use the Migration Wizard for Exchange to migrate user accounts and their content directly from Exchange. if the password is known.xml file and is set when the account is provisioned. Customizing Profiles and Setting Up Mail Policy Rules. • Will all user accounts have the same features that are enabled in the default profile or do you need to create additional profiles? See Chapter 4.0.7 51 . When you import accounts. Zimbra Collaboration Suite Appliance ZCA 6.csv or . The AD password policy is not managed by Zimbra. Before Creating Accounts Before you create accounts you need to determine the following: • Will all accounts be on the same domain? See Managing ZCA to create a new domain.Chapter 5 Creating Accounts on ZCA New accounts are created from the administration console of Zimbra Collaboration Suite Appliance (ZCA) in any of the following methods: • Use the New Account Wizard to create one account at a time • Use the Import Wizard to import account information from an external directory server (either LDAP or Active Directory) to provision multiple accounts at once. • Are passwords required and can users change their password? Password Options When you provision accounts. Important: If Microsoft Active Directory (AD) is used for user authentication. you can configure accounts with a password and require users to change the password the first time they log in or you can leave the password field blank and users can create their own password. it can be added as part of the . you must disable the Change Password feature in their Profile. Passwords can be from 6 to 64 characters and do not have an expiration date.
Each account is assigned a profile that defines features for the account. and password. This is the name used in the email address. • Users first. not the email address. and last name.Administrator’s Guide Creating User Accounts When you create user accounts. • Contact information. • Profile to be assigned which enables features for the account. • Password to be used. middle. and address. the New Account Wizard opens and steps you through the information needed to create an account. • Aliases to be used. When you select New>Account from the dashboard toolbar.7 Zimbra Collaboration Suite Appliance . This is the friendly name. company name. 52 ZCA 6. The only information needed to create an account is the account name and the last name. Creating a Single Account You create one account at a time from the administration console dashboard. the mailbox is created on the domain and a directory account is created on the LDAP server. The default profile is automatically selected if you do not select a profile. including phone number.0. The account information that can be configured includes: • Account name. • Display name that appears in the user’s messages.
you can enter how many records to fetch for this import.0. If you want to make sure users change a password that you create. When the end-user logs in for the first time or when an email is delivered to the user’s account. Advanced Tools. Zimbra Collaboration Suite Appliance ZCA 6. In addition. The wizard downloads account information from your directory and creates the accounts on ZCA. Choose a secure location to store it as it may contain password information for all of your users. Managing the Import Process 1. make sure you download the list of provisioned accounts as this will list the passwords for each account. Importing Accounts You can create as many accounts as you have license for using the Import Accounts Wizard from the administration console’s Advanced Tools tab. • Setting up the LDAP directory connection. From the administration console. the file is removed from the server. you can enable Must Change Password for the account. Creating an account sets up the appropriate entries on the Zimbra LDAP directory server. that information is available in the LDAP directory. click Import Accounts. the mailbox is created on the mailbox server. When this is complete. If you choose to generate random passwords for each account. The import wizard configuration details include: • Generating passwords for the accounts. either Active Directory or an LDAP server. The wizard guides you through importing accounts from an external directory. Download this file for future reference. Users must change their password the first time they log on to their accounts. the wizard generates a report in a .Creating Accounts on ZCA • Enable Forwarding to allow users to specify forwarding addresses from their mailbox. By choosing the download option. If you add contact information about the account and use the internal GAL. You can configure the wizard to generate a random password for each account or use one password for all accounts and require users to change their passwords the first time they login.csv format with a list of new accounts. You enter details for connecting to your AD or LDAP server.7 53 .
the domain is automatically created. Disabling this option.csv file that is created as this file lists the passwords that were created. you must download the . The default is 8 characters. so that when an account is imported and the domain they were on is not created on ZCA. accounts from domains that do not exist on ZCA are not created. On the Bulk provisioning options dialog. If the wizard generates random passwords for each account. The password can be from 6 to 64 characters. set the password configuration option you want to use and click Next. or • Use the same password for all new accounts. 5. select whether to import accounts from Active Directory or from another LDAP directory. • Check Require users to change the password after first login. On the Directory connection dialog. 3. On the Overview dialog.7 Zimbra Collaboration Suite Appliance . If you do not enable Automatically create missing domains. 6. enter the details for connecting to your Active Directory or other LDAP server. Enable Automatically create missing domains.0. The default is 0. You need to give the password information to each user. 4. 54 ZCA 6. makes it easy to import accounts from specific domain that have been precreated on the Zimbra Appliance.Administrator’s Guide 2. Enter the maximum accounts to import at one time. • Length of generated password. The following options can be set: Set either • Generate a random password for each account. which means that no limits are set.
is set to gather account information. After you complete this dialog. You can change the filter.0.Creating Accounts on ZCA Enter the following information about the AD or LDAP server: • For Server Name. Zimbra Collaboration Suite Appliance ZCA 6. but you can change this • Use Security.7 55 . • LDAP search base is used to configure what subsection of the LDAP forest to search.com • By default the port is 3268. postal and phone information if it is available. click Next. The filter in the field (objectClass=organizationalPerson). Check SSL if this is used • Bind DN and bind password • LDAP filter. including email address. individual first. In this field enter the LDAP search filter to run. This dialog also shows the import options you configured. last names. middle. Here you can define search criteria to collect the type of account information you want to import. the LDAP URL is entered as ldap:// ldapdirectory.example. The Import Wizard connects to the directory server and generates a report showing the number of accounts found on the server and how many of those accounts are already created on ZCA.
The accounts are imported to ZCA. 56 ZCA 6.Administrator’s Guide 7. Click Next.7 Zimbra Collaboration Suite Appliance . 8. A . When the import is complete.csv file that lists the created accounts and their password. Download the . you will not be able to access it again. Download this file for future reference.0. Note if you choose not to downlaod the file now. By choosing the download option. the file is removed from the server. Choose a secure location to store it as it may contain password information for all of your users. This list includes the password information for each account. a Provision Accounts dialog shows the number of accounts imported and number of accounts that failed to be imported.csv file is created with the list of all provisioned accounts.
Advanced Tools. click Migration Wizard. the folder hierarchy is maintained. When the user’s files are migrated. 3. 2. Before you begin. When you select the one-step option. From the administration console.xml file is created.7 57 . • Step 2. identify the MAPI profile to use to log into the Exchange server. • Step 1. contacts.xml file from the data on the Active Directory. Creating the XML file 1.xml file data. On the Overview dialog. From the ZCA administration console Advanced Tools tab. In the Migration options dialog.Creating Accounts on ZCA Migrating Accounts and Content Zimbra’s migration tools can be used to move users’ email messages. select the migration options. and task lists from an existing Microsoft Exchange server to ZCA. Migrating accounts to the Zimbra Appliance is a two step process. after the . calendars. run the Migration Wizard and configure the migration options and Active Directory log on information. This information is used to create an . You enter this MAPI profile information in Step 4. the ZCS Migration Wizard creates the accounts and import the accounts content based in the . run the ZCS Migration Wizard for Exchange one-step migration option using the . Zimbra Collaboration Suite Appliance ZCA 6. create an xml file with the migrating accounts data. click Next.xml file.0.
If the wizard generates random passwords for each account. If this is not checked and you do not have a commercial certifcate installed before you migrate accounts. • Create user accounts in ZCA is checked to enable the account . select Ignore previously imported emails so accounts do not have duplicate email messages.0. • Select whether to import items from the account’s Trash folder (deleted items) or Junk folder. Uncheck this box if the accounts were already created on ZCA. The password can be from 6 to 64 characters. The default is 8 characters. 4. • Check Require users to change the password after first login. You need to give the password information to each user. • If some accounts were migrated before. • Select the items to import the accounts: email messages.csv file that is created as this file lists the passwords that were created.7 Zimbra Collaboration Suite Appliance . the ZCS Migration Wizard for Exchange fails to migrate the accounts because the server certificate is not valid.Administrator’s Guide Set either • Generate a random password for each account.xml element for provisioning the account. you must download the . On the Mail server information dialog configure the ZCA server and Microsoft Exchange information needed to log in to each server. address book contacts. or • Use the same password for all new accounts. • Length of generated password. tasks. 58 ZCA 6. and calendars. • Ignore invalid SSL certificate is checked by default.
Check SSL if this is used • Bind DN and bind password • LDAP filter. • • • Mapi profile name. but you can change this • Use Security.7 59 . MAPI server name is the name of the name of the Microsoft Exchange server from which data is collected. This domain should be created on ZCA. In this field enter the LDAP search filter to run. Here you can define search criteria to collect the type of account information you want to import. The LDAP URL is entered as ldap:// ldapdirectory. is set to Zimbra Collaboration Suite Appliance ZCA 6.Creating Accounts on ZCA • In the Target domain field enter the domain name where accounts are migrated to. 5. The filter in the field (objectClass=organizationalPerson). enter the following information. • Enter the MAPI profile that is used to connect to the Microsoft Exchange server.com • By default the port is 3268.example. The default is 0. • Server Name. Enter the password for this account. This is the MAPI profile you create for use with the Zimbra Migration Wizard to conduct the migration. On the Active Directory information dialog. • Enter the maximum accounts to import at one time. • The ZCA administrator account is automatically configured. Enter the MAPI logon user DN Click Next. which means that no limits are set.0.
The migration wizard connects to the Exchange server. 60 ZCA 6. including email address. middle. If the information is correct. individual first. You can change the filter. click Next. the . If you need to fix any of the options. click Next.Administrator’s Guide gather account information. last names. postal and phone information if it is available.xml file is created. click Previous. After you complete this dialog. When you click Next.7 Zimbra Collaboration Suite Appliance . • LDAP search base is used to configure what subsection of the LDAP forest to search.0. 6. The Review migration options dialog shows the migration options you have configured.
the migration begins and a progress bar is displayed. The ZCS Migration Wizard one-step migration makes it easy to create accounts and import the content you selected for those accounts. Note if you choose not to download the file now. When the migration is complete. By choosing the download option.Creating Accounts on ZCA 7. Choose a secure location to store it as it may contain password information for all of your users.7 61 . Note: See the Migrating from Microsoft Exchange to ZCS Guide for detailed information about the Wizard. the file is removed from the server. the Import Completed dialog displays. When you open the migration wizard. The accounts are now created on ZCA. Users can now log on to their ZCA accounts. you will not be able to access it again. the Import Destination dialog displays.xml file created on ZCA. 8.0. Using ZCS Migration Wizard to Create Accounts and Import Content You can run the ZCS Migration Wizard for Exchange executable file at any time. When you click Next. Zimbra Collaboration Suite Appliance ZCA 6. Select One Step Migration and browse to the . Click Download MS Exchange migration utility to download the ZCS Migration Wizard for Exchange executable file. Click Download XML file for MS Exchange migration utility and save the file to a folder on the computer.
Administrator’s Guide 62 ZCA 6.7 Zimbra Collaboration Suite Appliance .0.
7 63 .Chapter 6 Managing Accounts. Changing Passwords If you use internal authentication. The user must be told the new password. resources and distribution lists. select Accounts from the Find address. See the ZCA administration console Help for information about how to perform these tasks from the administration console.0. domains. Passwords can be from 6 to 64 characters and do not have an expiration date. you can quickly change an account's password from the administration console Account toolbar. and profiles menu. Zimbra Collaboration Suite Appliance ZCA 6. and view which lists the account is on • Create and change alias addresses • View an account’s mailbox • Change an account’s status and delete accounts • Reindex a mailbox To see a list of accounts. Resources and Distribution Lists The administration console dashboard is used to manage accounts. Managing Accounts The following are some of the details that you can manage from the dashboard: • Change password for a selected account • Find a specific account using the Search feature • Change account information • Add or delete an account for multiple distribution lists at one time.
you can mouse over or right click on a folder to see the number of messages in the folder and the size of the folder. login is disabled.log warning of a possible corrupt index. but because searches cannot return results for messages that are not indexed. including all folders. but mail is still delivered to the account. Any View Mail action to access an account is logged to the audit. • Maintenance. the login is disabled and messages are bounced. calendar entries. The following account status can be set for an account: • Active. the user cannot log in. or restoring the mailbox. and mail addressed to the account is queued at the MTA. When you are in an account. 64 ZCA 6. Reindexing a Mailbox Mail messages and attachments are automatically indexed before messages are deposited in a mailbox. • Pending. Pending is a status that can be assigned when a new account is created and not yet ready to become active. you can reindex the mailbox to recreate the mailbox’s index file. Users can still access their mailbox while reindexing is running. and tags.Administrator’s Guide View an Account’s Mailbox View Mail in the Accounts toolbar lets you view the selected account’s mailbox content.0.7 Zimbra Collaboration Suite Appliance . • Locked. Active is the normal status for a mailbox account.log file. Reindexing a mailbox's content can take some time. Changing an Account’s Status Account status determines whether a user can log in and receive mail. depending on the number of messages in the mailbox. An account can be set to maintenance mode for backing up. When a mailbox status is locked. A closed account does not change the account license. When a mailbox status is closed. searches may not find all results. If a user reports an issue performing text searches or a message is logged in the mailbob. • Closed. This index file is required to retrieve search results from the mailbox. This status is used to soft-delete an account before deleting the account from the server. importing. Mail is delivered and users can log into the client interface. The login is disabled and messages are bounced. When a mailbox status is set to maintenance. The locked status can be set if you suspect that a mail account has been hacked or is being used in an unauthorized manner. This feature can be used to assist users who are having trouble with their mail account as you and the account user can be logged on to the account. Each mailbox has an index file associated with it.
The login is disabled and messages are bounced. they are sending the message to everyone whose address is included in the list. Senders do not receive an error when they send a message to a distribution list with more than 1000 members. The maximum number of members in a distribution list is 1000 recipients. existing members of the list are automatically notified of the new share.0. the distribution list is automatically removed from the Member Of tab. change the account status to Closed. When a Zimbra user’s email address is added to a distribution list. the account and all the content is deleted. When a new shared item is published. domains. If you are not sure that is what you want to do. Resources and Distribution Lists Deleting an Account You can delete accounts from the administration console. The address line displays the distribution list address. select Distribution Lists from the Find address. To see a list of distribution lists. deletes the message store. Using Distribution Lists for Group Sharing Instead of creating individual share requests. Only administrators can create. Important: System accounts designated with the icon and the administrator icon should never be deleted. This is done in the Shares tab.7 65 . Managing Distribution Lists A distribution list is a group of email addresses contained in a list with a common email address. the individual recipient addresses cannot be viewed. but the content of the account is still available. Users notify the administrator that they have shared an item with the distribution list and the administrator publishes the shared item to the list. or delete distribution lists. but the message is not sent to more than 1000 recipients. the user’s account Member Of tab is updated with the list name. Zimbra Collaboration Suite Appliance ZCA 6. change. The Hide in GAL check box can be enabled to create distribution lists that do not display in the GAL. When users send to a distribution list. distribution lists can be created to share items with a group. The 1000 recipients include addresses in distribution lists that are nested within a distribution list. When you delete an account. and profiles menu.Managing Accounts. When a distribution list is deleted or the removed. and changes the number of accounts used against your license. You can use this feature to limit the exposure of the distribution list to only those that know the address. This removes the account from the server. Deleting these accounts may prevent certain ZCA components from functioning and possibly the lose of administration dashboard access.
You can view and edit an account’s alias names from the account view. User accounts with the calendar feature can select these resources for their meetings. select Resources from the Find address. you can disable the Can receive mail checkbox. Administrators do not need to monitor these mailboxes on a regular basis. their share privileges are revoked. When you select Aliases from the Manage Addresses Overview pane. To see a list of aliases. all aliases that are configured are displayed in the Content pane. These accounts do not count against your license. A Resource Wizard on the administration console guides you through the resource configuration. select Aliases from the Find address. The contents of the resource mailboxes are purged according to the mail purge policies. When new members are added to the group distribution list. domains. Each account can have unlimited numbers of aliases. From Aliases you can quickly view the account information for a specific alias. If you create a distribution list for sharing and do not want the distribution list to receive mail. domains. Each meeting room location and other non-location specific resources such as AV equipment is set up as a resource account. You can configure the account with the following details about the resource: 66 ZCA 6. and profiles menu.Administrator’s Guide Everyone in the DL has the same share privileges that the grantee defines for the shared item. An alias is not an email account. Distribution List Alias tab. To see resources available on the ZCA. You can set up the Share tab so that new members are automatically notified about items that are shared with them through the list. Create Distribution List Aliases A distribution list can have an alias. they are automatically granted the same shared privileges as other members of the group. and profiles menu. The resource accounts automatically accept or reject invitations based on availability.0. This is set up from the administration console.7 Zimbra Collaboration Suite Appliance . move the alias from one account to another. Managing Resources A resource is a location or equipment that can be scheduled for a meeting. When members are removed from the group distribution list. Managing Aliases An email alias is an email address that redirects all mail to a specified mail account. and delete the alias.
This value is enabled when the resource can be scheduled for only one meeting at a time. When the meeting invite is sent. This can be a person to contact if there are issues.7 67 . The resource account automatically accepts all appointments that are scheduled. thus more than one meeting could schedule the resource at the same time. including room name. Appointment requests that do not conflict are marked as tentative in the resource calendar and must be manually accepted. When they select the resource. a directory account is created in the LDAP server. You can modify the auto-decline rule to accept some meetings that conflict. • Auto accept always. they can view the description of the resource. auto-decline on conflict. Because the resource always accepts the invitation. and free/busy status for the resource if these are set up. specific building location including building and address.Managing Accounts. Setting up the Scheduling Policy for Resources The scheduling policy establishes how the resource’s calendar is maintained. Zimbra Collaboration Suite Appliance ZCA 6. if the resource is free the meeting is automatically entered in the resource’s calendar and the resource is shown as Busy. auto decline on conflict. If you set this up. No recurring appointments can be scheduled for this resource. and room capacity When you create a resource account. the suggested use for this policy would be for a frequently used location off premises that you want the location address to be included in the invite to attendees. either location or equipment • Scheduling policy • Forwarding address to receive a copy of the invite • Description of the resource • Contact information. • Auto accept if available. You can modify the autodecline rule to accept some meetings that conflict. To schedule a resource. contact information. the resource account automatically accepts appointments unless the resource is already scheduled. When this option is selected. based on the scheduling policy. When this option is selected. users invite the equipment resource and/or location to a meeting. an email is sent to the resource account. configure the forwarding address so a copy of the invite is sent to the account that can manually accept the invitation. Resources and Distribution Lists • Type of resource. The free/busy times can be viewed. free/busy information is not maintained. • Location information.0. the resource account automatically declines all appointments that conflict. and. In this case. • Manual accept. The following resource scheduling values can be set up: • Auto decline all recurring appointments.
Conflict Rules. In the Permissions section. For accounts that include the auto decline on conflict value. Users delegated as manager have full administrative rights for that calendar. Managing Resource Accounts The Resource Accounts Preference>Calendar tab can be configured to let users manage the Resource’s Calendar. accept. you can change the address • Who can use this resource. 68 ZCA 6. edit. If you set both fields. you can set up a threshold. The resource account is manually managed. remove. either as a number of conflicts or as a percentage of all the recurring appointments to partially accept recurring appointments.0. You can configure the following options to manage the resource. If the forwarding address was set up when the account was provisioned. add. the resource declines appointments whenever either of the conditions are met.Administrator’s Guide • No auto accept or decline. They can view. Maximum allowed number of conflicts and/or Maximum allowed percent of conflicts are configured to allow a recurring resource to be scheduled even if it is not available for all the requested recurring appointment dates. Invites.7 Zimbra Collaboration Suite Appliance . • An address to forward invites. A delegated user must log into the resource account and accept or decline all requests. or decline the invites. select Allow only the following internal users to invite me to meetings and add the appropriate users’ email addresses to the list. The resource accepts appointments even if there are conflicts until either the number of conflicts reaches the maximum allowed or the maximum percentage of conflicts allowed. To fully manage a resource account’s calendar. you can share the resource calendar with a user who is given the manager rights.
0.7 69 . Devices use the native software and UI that is installed on the device to sync. The ActiveSync™ protocol is used to configure and sync the Zimbra mailbox server with the native client that is used on a user’s device. Windows Mobile 5 (WM5). ZCA 6.Chapter 7 Managing Zimbra Mobile Zimbra Mobile is the Zimbra synchronization program enabled on the mailbox server that provides over-the-air synchronization of mail. and many other phones that support the Active Sync protocol. and 6 (WM6) devices. IPod Touch. contacts. calendar and task data and device security policy enforcement between the mobile device and an account on the mailbox server. Zimbra Mobile is compatible with IPhone. ActiveSync™ 1 Native Client 2 Internet 3 Reverse Proxy (Optional) Mailbox Server 4 Authentication LDAP server Disk Storage The diagram shows how the native mobile device application software syncs with the Zimbra mailbox server using Activesync™. The following diagram shows the flow of data from the server to the mobile.
see the Mobile Device Setup pages on the Zimbra Wiki. Note: Only WM6 devices and IPhones support security policies set by the server. http://wiki. The user’s username as configured on the account c. Older devices do not respond to security policies. Users can immediately sync their account to their mobile device when this is configured. The following may need to be configured in the mobile device: • Server name (address). You can enforce general security policies including password rules and set up local wipe capability on compliant devices. The protocol goes through the reverse proxy if it is present in the path. The client then connects to the user’s account on the mailbox server.zimbra. For details about specific device setup. Setting Up Mobile Devices Mobile sync is enabled either in the profiles for the account or enabled on individual accounts.Administrator’s Guide 9. create appointments. • User name. Enter the fully qualified host name of the user’s Zimbra Appliance mailbox server. The user’s client connects to the Internet using the ActiveSync protocol for syncing with the Zimbra mailbox server.com/index. • Domain. 70 ZCA 6. The Zimbra mailbox server address b. • SSL certificate from the server may have to be added to the device as trusted if SSL is used when the certification is self-signed. The mailbox server accesses the LDAP server to verify and authenticate the user’s credentials before allowing a connection. 3.7 Zimbra Collaboration Suite Appliance . 4. Enter the user’s primary Zimbra Appliance account name. Users configure the following information: a. and add contacts to their address book. Enter the user’s Zimbra Appliance domain name (DNS).com/index. no additional plug-ins are required to be able to use the Zimbra Mobile feature. The user’s Zimbra mailbox domain name 2. In most cases.zimbra.php?title=Mobile_Device_Setup http://wiki.php?title=IPhone Setting up Mobile Device Security Policies The administrator can configure mobile security policies that enforce security rules on compliant mobile devices that sync with Zimbra Appliance accounts.0. They can send email.
after the number of minutes configured. If a mobile device is lost or stolen. See the Users’ Mobile Device Self Care Features section.Managing Zimbra Mobile After the mobile policy is set up. after the PIN is entered incorrectly more than the specified number of times.7 71 . Remote Wipe can be used to erase all data on lost or stolen devices. the user is required to fix the PIN before they can sync with the server. the next time a mobile device sends a request to the server. This typically means that if a Personal Identification Number (PIN) has not been set up on the device or the PIN is not as strong as required by the mobile policy you set up. Once the server confirms that the policy is enforced on the mobile device. Zimbra Collaboration Suite Appliance ZCA 6. This erases all data on the device. In addition to the rules. users must enter their PIN. • When the Number of consecutive incorrect PIN inputs before device is wiped is configured.0. the device can sync. the device is protected by the following policy rules: • When the Idle Time before device is locked is configured. the device is locked. To unlock the device. mobile devices that are capable of enforcing security policies automatically set up the rules and immediately enforces them. a locally (generated by the device) initiated wipe of the device is performed.
users can initiate a remote wipe from their ZWC account to erase all data from the mobile device. A user selects the device to wipe and clicks Wipe Device. or no longer being used. the wipe command is initiated. The device is returned to its original factory settings. For example.0. Idle time before device is locked (Minutes) Users’ Mobile Device Self Care Features The Zimbra Web Client Preference> Mobile Devices folder lists users mobile devices that have synced with ZWC. Users can directly manage the following device functions from here: • Perform a remote wipe of a device. stolen. Forces the user to create a personal identification number on the mobile device. Number of failed login attempts to the device before the device automatically initiates a local wipe. the status of the device in the Preference> Mobile Devices folder shows as wipe completed. the policy requires an alphanumeric PIN.7 Zimbra Collaboration Suite Appliance . 72 ZCA 6. The next time the device requests to synchronize to the server. users must enter their PIN. How long the device remains active when not in use before the device is locked. To unlock the device. Allow non-provisionable devices Allow partial policy enforcement on device Devices that are capable of enforcing only parts of the mobile security policy can still be used. Once the wipe is complete. . Requires that the password includes both numeric and alpha characters. If a mobile device is lost.Administrator’s Guide Setting Mobile Device Policies Attributes The following attributes can be configured to establish rules for PIN and device lockout and local wipe initiation rules. but a device that only supports a numbered PIN can still be used. The device does not need to contact the server for this to happen. Force PIN on device Require alpha-numeric password for device Password Strength Policy Settings Minimum length of device PIN Number of consecutive incorrect PIN input before device is wiped Specifies the minimum length of a password.
Managing Zimbra Mobile
Users can cancel a device wipe any time before the device connects with the server. • Suspend a sync that has been initiated from the mobile device and resume the sync to the device • Delete a device from the list. If a device is deleted from the list and attempts to sync after that, the server forces the device to re-fetch the policy on the next sync of the device. Note: This list can include devices that do not have the ability to support the mobile policy rules. Wiping a device does not work.
Changing Mobile Device Password Policy
Once a mobile device is locked by the Zimbra Appliance mobile password policy, in order to remove the PIN requirement on the device, the device sync relationship with the server must be deleted and then the PIN requirement for the device must be turned off. After the PIN requirement is turned off, the user re syncs the device to the account. 1. In the administration console, open the user account to be modified. 2. Open the Zimbra Mobile tab and uncheck Force pin on device. Once the password policy has been turned off, users must resync their devices to their ZWC account as follows: • If the device is a WM6 device, the user syncs to the account. After the sync has completed, instruct the user to go to the Lock setting on the device and turn off the device PIN. • If the device is an iPhone/iPod Touch 3.0 or above, the user syncs to the account. After the sync, instruct the user to go to the Settings>General properties and turn off Passcode Lock. Note: If the iPhone/iPod Touch is prior to 3.0, there is an Apple software bug that prevents downloading new device policies to take effect. The user must delete the ZCA account from the iPhone/iPod Touch, turn the PIN off, and then re-setup sync with the ZCA. Because the password requirement was turned off, a PIN is not asked for.
Zimbra Collaboration Suite Appliance
Zimbra Collaboration Suite Appliance
account deleting 65 other configuration settings 45 account quota 47 account status 64 account, creating single 52 accounts, creating 51 accounts, importing 53 accounts, migrating 57 accounts, user 16 Active Directory, using and passwords active status 64 address book, features 43 administration console, overview 9 administrator account 10, 15 administrator password, change 10 aliases 16 anti-virus settings 11 appointment reminder 44 appointment reminder popup, Yahoo!BrowserPlus 44 attachments rules 20 auth token, immediate session end 49 authentication modes 29
contact lists 43 core functionality
deleting accounts 65 distribution list used for sharing 66 distribution list, maximum members 65 distribution list, sharing items 46 distribution lists 16 distribution lists, group sharing 65 distribution lists, managing 65 documentation 7 domain profiles 38 domain, default domain 20 domain, general information 19 domains 16 authentication modes 29 virtual hosts 31 domains, automatically created 54 domains, global address list mode 27 domains, managing 25
email messaging, features 39 equipment resources 66 export calendar appointments in .ics export preferences on ZWC 42 external LDAP 30
background color, changing on Zimbra Web Client 34 Briefcase feature 45
failed logging policy, setting 48 features to configure 38 features, web client 5 forwarding address, hidden 40 free/busy interop, Exchange setup requirments 32 free/busy interoperability 32 free/busy, configuring 32
calendar preferences 44 calendar, enabling personal appointments only 44 calendar, import or export .ics 44 calender, features 43 certificate, requesting CSR 23 certificates - self-signed and commercial 22 changing account status 64 changing password, users 63 closed status 64 contact 7
GAL access for COS GAL mode 27
Zimbra Collaboration Suite Appliance
failed login policy 48 persona 40 POP3.Administrator’s Guide group calendar. creating xml file 57 migration wizard. setting 47 password. scheduling policy 67 REST URL 25 root alias 10 rules for attachments 20 S scheduling policy for resources 67 screen resolution. setting up notification quotas. security policy 70 mobile devices. using distribution lists for 65 O out of office reply 40 H hidden forwarding address 40 P password policy. password strength policy settings 72 mobile device. view from admin console 64 managing resource accounts 68 managing resources 66 maximum number in distribution lists 65 message lifetime 49 migrating accounts.7 Zimbra Collaboration Suite Appliance . equipment 15 resources. passwords 53 importing process for accounts 53 interop 32 44 L license. setting up 37 provisioning accounts 51 public service host name 25 publishing shares 66 I icons used 14 IMAP access 41 import calendar appointments in . enabling 44 group sharing. trial 21 license. domain 38 profiles. distribution list 46 50 N New menu 15 76 ZCA 6. sharing 68 resource conflict rules 68 resources 16 resources. maintaining calendars 67 resources. setting 47 47 9 M mail filters 41 mail filters. installing 22 license. mobile device 70 session idle lifetime 49 session time out policy. setting up 70 R reindexing a mailbox 64 relay MTA for external delivery 20 resource accounts.0. standard web client security policy. user self care 72 mobile devices. expire 49 setting up profiles 37 settings tab 19 shared items. 49 sessions. external access 41 postmaster alias 10 profiles 16 profiles. managing 46 shares tab.ics import preferences on ZWC 42 importing accounts 53 importing accounts. changing admin 10 password. reindexing 64 mailbox. location 15 resources. working with spam check 41 mail identities 40 mail notification 40 mailbox full notification 47 mailbox quotas specifying 47 mailbox. Zimbra 21 location resources 66 logging into the admin console Q quota. managing 68 resource calendar. managing 66 resources. changing password policy 73 mobile device. address book 47 quota. using to migrate accounts 61 mobile device.
0. notifying distribuion list 66 spam message lifetime 50 spam white list. import/export account data Zimlets 33 42 77 ZCA 6. 65 50 T tasks feature 45 themes. customizing 34 trashed message lifetime 50 U untrusted connection warning 10 Update tab 17 uploading files.7 Zimbra Collaboration Suite Appliance . mobile 72 Z Zimbra mobile 46 zimbra mobile 69 Zimbra Web Client features 38 Zimbra web client. setting as default support 7 system accounts 15. for mail filters 41 standard web client. maximum size allowed 20 V vacation message 40 view mailbox from admin console viewing SSL certificate 24 virtual host 31 64 W Web client features 5 web client features 39 wipe device.sharing.
0.7 Zimbra Collaboration Suite Appliance .Administrator’s Guide 78 ZCA 6.