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Copyright 2010 Zimbra. All rights reserved. No part of this document may be reproduced, in whole or in part, without the express written permission of Zimbra. Zimbra, a division of VMware, Inc. 3401 Hillview Avenue Palo Alto , California 94304 USA www.Zimbra.com ZCS 6.0.7 7/27/2010
Table of Contents
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Core Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Core Zimbra Server Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Zimbra License Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Available Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Support and Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Chapter 2 Working in the Administration Console. . . . . . . . . . . . . . . . . . . 9
Logging Into the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Setting Up the Administrator Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Changing Administrator Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Zimbra Status Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Anti-spam Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Anti-virus Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Convertd Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 LDAP Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Mailbox Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 MTA Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Spell Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Stats Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Disk Space Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Monitoring ZAP Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Navigating the Administration Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Working in the Dashboard Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Working in the Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Working in the Advanced Tools Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Managing Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Updating ZCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Chapter 3 Managing ZCA Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 19
Changing General Information about your Default Domain . . . . . . . . . . . . . 19 Default Domain Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Setting the Maximum Size of Uploads to Briefcase . . . . . . . . . . . . . . . . 20 Setting Up Relay MTA for External Delivery . . . . . . . . . . . . . . . . . . . . . . 20 Configuring Rules for Receiving Attachments to Email . . . . . . . . . . . . . . . . 20 Managing the Zimbra License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Managing Your Self-Signed or Commercial Certificates . . . . . . . . . . . . . . . 22 Requesting a Commercial Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Viewing the SSL Certificate Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Setting Up Domains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Configuring General Information Settings. . . . . . . . . . . . . . . . . . . . . . . . 25 Setting Up Your Global Address List (GAL) . . . . . . . . . . . . . . . . . . . . . . 27 Setting Up Account Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Setting UP Virtual Hosts for Your Domain . . . . . . . . . . . . . . . . . . . . . . . 31 Setting up Zimbra Free/Busy Interoperability . . . . . . . . . . . . . . . . . . . . 32 Managing Zimlets on the Domain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Zimbra Collaboration Suite Appliance iii
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Setting Session Timeout Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Using Distribution Lists for Group Sharing . . . . . . . . . 46 Configuring Advanced Tap Options . 45 Other Feature Configuration Settings for Accounts . . . . . . . . . . . . . . 52 Importing Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Enabling Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Email messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Chapter 6 Managing Accounts. . . . . . . . . . . . . . . . . . . . . . 52 Creating a Single Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Setting Failed Login Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 View an Account’s Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Setting Account Quotas . . . . 53 Migrating Accounts and Content. . . . . . 72 Users’ Mobile Device Self Care Features . . . . . . . . . . . . . . . . . . . . . . . 37 Setting Up Profiles . . 50 Chapter 5 Creating Accounts on ZCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Resources and Distribution Lists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Managing Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Changing Passwords . . . . 64 Reindexing a Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Chapter 4 Customizing Profiles and Setting Up Mail Policy Rules . . . . . . . . . . . . . . 70 Setting up Mobile Device Security Policies . . . . 73 iv Zimbra Collaboration Suite Appliance . . . . . . . . 64 Changing an Account’s Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Setting Password Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 ZCA Features to Configure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 About Zimbra Web Client . . . . . . . . . . . . . 39 Address Book . . . 45 Briefcase. . . . . . . . . . . . . . . . . . . . . . . . . 46 Disabling Preferences. . . . . . . . . 65 Managing Distribution Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Setting Email Retention Policy . . . . . 69 Setting Up Mobile Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Password Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Managing Accounts . . . . . . . . . . . . . .Administrator’s Guide Customizing Themes for Domains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Changing Mobile Device Password Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Other Account Configuration Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Creating User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Managing Aliases . . . 46 Zimbra Mobile . . . . . . . . 43 Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Chapter 7 Managing Zimbra Mobile . . 70 Setting Mobile Device Policies Attributes . . . . . 51 Before Creating Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Deleting an Account .
Some of the features that can be found in the web client include: • Compose. Web 2. educational institutions.7 5 . The Zimbra Collaboration Suite Appliance is your email and collaboration cloud delivered as a virtual appliance for faster provisioning and easier administration than traditional solutions.Chapter 1 Introduction Zimbra is the leader in open source. and use other standard mail features • View mail by conversation threads • Tag mail to easily group messages for quick reference • Perform advanced searches • Save searches • Use the Calendar feature to schedule appointments • Create address books Zimbra Collaboration Suite Appliance ZCA 6. forward. and Standard Zimbra Web Client as an HTML client. read. Advanced Zimbra Web Client that offers a state-of-the-art Ajax web client. Core Functionality The Zimbra Appliance is an innovative messaging and collaboration application that offers the following state-of-the-art messaging and collaboration solutions: • Intuitive message management and search • Personal and shared calendars • Multiple address books • Task management tool • Collaboration tools for online document authoring Zimbra offers two browser based web clients. This guide is intended for system administrators responsible for creating and maintaining accounts. service providers. and government agencies. reply.0 collaboration and messaging software for enterprises. Administrators centrally manage the appliance from the administration console.0.
Global Address List (GAL) and external authentication • LDAP interoperability for GAL and external authentication • Self-signed and commercial SSL certificate management • Zimbra license management • Service status overviews • Automatic update mechanism • Service level control with status • Diagnostic tools to log file downloads 6 ZCA 6. including the ability to use Microsoft Active Directory • Anti-spam protection • Anti-virus protection Task-Based Administration Console The Zimbra Appliance is managed from a task based administration console. distribution lists. address book lists with others • Set mailbox usage preferences. including defining mail filtering options • Use the Tasks feature to create to-do lists and manage tasks through to completion • Create.0.7 Zimbra Collaboration Suite Appliance . • Create and mange user accounts. domains and aliases • Maintain profiles for feature based administration • Mobile device policy management • Color scheme configuration options of the Zimbra Web Client interface • Advanced tools for migration and interoperability • Exchange migration tools • Exchange interoperability for free/busy.Administrator’s Guide • Share calendars. The console offers the following management features: • Dashboard with task based management features. share and publish rich documents online Core Zimbra Server Functionality The core Zimbra server functionality includes: • Mail delivery and storage • Indexing of mail messages upon delivery • Mailbox server logging • IMAP and POP support • Directory services. email folders. resources.
a trial license was automatically installed. and expiration date of the regular license. Available Documentation The following documentation is available: • Administrator Guide. • Zimbra Web Client Help. • Zimbra administration console Help. You will need to purchase a Zimbra regular license in order to create accounts after the trial license expires.zimbra.com/support/support_overview. This trial license is good for 60 days. Make sure to provide enough detail so that the bug can be easily duplicated. Zimbra Collaboration Suite Appliance ZCA 6. and a description of administration tasks and configuration options. www. This license is encrypted with the number of Zimbra accounts (seats) you have purchased. The latest notes can be found on the Zimbra website. This guide provides a product overview. Late-breaking news for product releases and upgrade instructions are contained in the release notes.com. • Release Notes. Support and Contact Information Visit www. the effective date. go to http://bugzilla.com to join the community and to be a part of building the best open source messaging solution. We appreciate your feedback and suggestions.zimbra.com to purchase Zimbra Collaboration Suite • Contact support@zimbra. The help topics describe how to use the features of the Zimbra Web Client.7 7 .com to submit a bug report. When you installed ZCA.0.html If you encounter problems with this software. For information about the Zimbra support program.com for support issues.Introduction Zimbra License Requirements A Zimbra license is required in order to create accounts. The help topics describes how to perform tasks required to centrally manage mailbox accounts from the administration console. see the Zimbra website. • Contact sales@Zimbra.Zimbra.Zimbra. http://www.
Administrator’s Guide 8 ZCA 6.7 Zimbra Collaboration Suite Appliance .0.
xxx:5480 You can find the IP address on the vSphere Client. This tab is used when a ZCA version is updated. Zimbra Collaboration Suite Appliance summary tab.xxx.xxx. Logging Into the Console To log into the administration console open your browser and type the Zimbra Appliance host name URL as https://xxx.Chapter 2 Working in the Administration Console This chapter describes the components of the Zimbra Collaboration Suite Appliance (ZCA) administration console. • Network tab. if they are configured. address settings. This tab opens the admin dashboard used to manage accounts and domains. This tab shows the network status. and proxy server settings. • Zimbra Administration tab.7 9 . • Zimbra Status tab. Zimbra Collaboration Suite Appliance ZCA 6. This shows the status of the ZCA services. The administration console is the browser-based user interface the ZCA administrator uses to centrally manage ZCA. • Update tab.0. The administrator can download and install the update from this tab. The administration console consists of the following four main tabs.
You should log on to this account frequently. Zimbra Status Tab When you log on to ZCA. The postmaster address is displayed in emails that are automatically generated from the mail transfer agent (MTA) and sent to the sender when messages cannot be sent. Note: When you log in to the ZCA administration console the first time. if an untrusted connection warning displays. the first page that is displayed shows the Zimbra services. Initial administrative tasks for this account may include setting up the administrator mailbox to create aliases and forwarding addresses needed for the administrator’s working environment. Two aliases for the administrator account are created during install: • Postmaster. Changing Administrator Passwords The administrator password is created when ZCA is set up during installation.7 Zimbra Collaboration Suite Appliance . the anti-virus notification is sent directly to the admin account. • Root. This admin account is the first account provisioned on the server and allows you to log on to the administration account using the password that was created at the same time. The Zimbra Status tab opens and shows that status of all services. Services that are not running display in red. If users reply to this postmaster address. This opens the administration dashboard where you manage ZCA accounts and domains. Other appliance reports may be sent to the admin account as well. The password can be changed at any time from the Accounts toolbar. click the Zimbra Administration tab. • The password is the password of the VMware virtual machine set during the installation of ZCA. the message is forwarded to the administrator mailbox.Administrator’s Guide • The user name is vmware. ignore the warning and select the option to continue. When all services are green. Select the administrator account and change the password. This address is where notification messages from the operating system are sent. Setting Up the Administrator Account One administrator account can be created in ZCA and this account is created during the installation of ZCA. If you did not change the default settings during the installation.0. This tab also shows the amount of free mail storage disk space remaining. 10 ZCA 6.
the message is delivered to the recipient’s Junk folder. and to send notification to recipients alerting that a mail message with a virus was not delivered. but should be. SpamAssassin uses predefined rules as well as a Bayes database to score messages with a numerical range. but should not have been.0.Working in the Administration Console Anti-spam Service The Zimbra Appliance utilizes SpamAssassin to control spam. Any message tagged between 33%-75% is considered spam and delivered to the user’s Junk folder. These addresses are automatically configured to work with the spam training filter. The accounts created are listed in the accounts list. Users can view the number of unread messages that are in their Junk folder and can open the Junk folder to review the messages marked as spam and move a message if it is not spam. The anti-virus software is configured to block encrypted archives. Anti-virus Service Clam AntiVirus software is bundled with the appliance as the virus protection engine. Messages tagged above 75% are always considered spam and are discarded. ZCA uses a percentage value to determine spaminess based on a SpamAssassin score of 20 as 100%. • Spam Training User to receive mail notification about mail that was not marked as junk.7 11 . Zimbra Collaboration Suite Appliance ZCA 6. • Non-spam (referred to as ham) Training User to receive mail notification about mail that was marked as junk. When a message is tagged as spam. to send notification to administrators when a virus has been found. An automated spam training filter is enabled and two feedback system mailboxes are created to receive mail notification. How well the antispam filter works depends on recognizing what is considered spam or not considered spam from messages that users specifically mark as Junk or Not Junk in their accounts.
LDAP entries are made for every ZCA attribute that specify operating parameters for the appliance. including messages.0.7 Zimbra Collaboration Suite Appliance . LDAP Service LDAP directory services provides a centralized repository for information about users and devices that are authorized to use your network. Functionality includes: • SMTP authentication • Attachment blocking • Relay host configuration Spell Service This is the spell checker service used for Zimbra Web Client (ZWC) to check the spelling when an email message is composed. By default. The LDAP directory service is used for internal authentication. the notification address for anti-virus alerts is configured. MTA Service MTA receives email through SMTP and routes each message to the mailbox server. and briefcase folders. Mailbox Service The mailbox service manages all accounts’ mailbox content. Each account has an unique mailbox ID that is the primary point of reference to identify the account. This is referred to as the GAL. contacts. ZCA uses the LDAP directory to look up user addresses from within the company. attachments. In addition. Anti-virus protection is enabled for each server when the Zimbra software is installed. During ZCA installation. calendars. a notification is automatically sent to that address. The default is to set up the admin account to receive the notification.Administrator’s Guide The anti-virus protection is enabled for each server during installation. 12 ZCA 6. When a virus has been found. Convertd Service The convertd service is a conversion service that is used to extract the text from attachments to email messages so they can be indexed along with the email body. the Zimbra MTA checks every two hours for any new anti-virus updates from ClamAV.
Navigating the Administration Tab You manage all user and domain configuration tasks from the administration tab. You should regularly monitor the disk capacity and when disks reach the 85% full threshold. When you run a diagnostics of ZCA.hyperic. and utilization. HQ's default metric collection provides real time monitoring of availability. For more information about Hyperic HQ go to the following links: • For product description: http://www.hyperic.0. • Dashboard.Working in the Administration Console Stats Service This service maintains statistics about the operation of the application. Disk Space Usage The Status tab shows the amount of free storage space remaining on the disk. performance. The information is not available for administrator’s review. Monitoring ZAP Servers You can set up a third-party monitoring tool to manage ZCA servers.com/products • For documentation: http://www. used to manage the daily ZCA activity for accounts. you are directed to use this link by Zimbra support to help diagnose issues. • Settings. The storage space is used to save the content of users’ accounts.7 13 . you should plan to add additional disk space. the results are saved to a zip file that can be forwarded to support.com/support/systems-monitoringdoc Diagnostics Link The Diagnostics link is used for troubleshooting ZCA. used to manage server configuration and to create a policy for attachments received with email messages. Zimbra Collaboration Suite Appliance ZCA 6. A link to the Spring Source Hyperic HQ monitoring tool is available from the Status tab. but is available for Zimbra support to troubleshoot issues. The console includes three tabs that make it easy to quickly find items in the console. In most cases.
and resources. select the item from the menu on the right of the Find address. distribution lists. This tab includes tools for migrating and importing accounts. used to manage the Zimbra Appliance license and certificates. When you view All addresses. the Content pane shows all addresses in ZCS. and profiles area. domains. 14 ZCA 6. To view each of these items in the Content pane. domains. Tasks Managed from the Administration Tab Some of the tasks that are performed from the administration console include: • Managing your domain and create new domains • Managing general configuration settings including licenses and certificates • Setting up virtual hosts on a domain • Creating and managing end-user accounts • Creating different profiles that define enabled features and assign the profiles to accounts • Creating and managing distribution lists and aliases • Migrating Microsoft Exchange user accounts to ZCA using the migration tool • Importing multiple accounts • Managing resources that can be scheduled for meetings • Changing user passwords Working in the Dashboard Tab From the ZCA dashboard tab you can view a list of account addresses. profiles.0.7 Zimbra Collaboration Suite Appliance .Administrator’s Guide • Advanced Tools. You can identify the type of account from the icon. aliases.
domains. domains. distribution lists. Do not delete these accounts! This icon represents the administrator account. Only one administrator account can be created. aliases. distribution lists. This icon represents an alias account. • Create new accounts. Do not delete this account! This icon represent user accounts.7 15 . When you delete an account. the ZCA license account limit reflects the change. Resource accounts do not count against your ZCA license. These are specific accounts used by ZCA. System accounts include the spam filter accounts for junk mail. Zimbra Collaboration Suite Appliance ZCA 6.Working in the Administration Console This icon represents system accounts. (spam and ham) and GALsync account if you configure GAL for your domain. This account counts against your ZCA license. From the dashboard you can manage the following items. profiles. Aliases do not count against your ZCA license. This icon represents a resource location account. This icon represents a distribution list. Distribution lists do not count against your ZCA license. and resources • Edit and delete the items you have created • Change passwords for accounts • View an accounts mailbox • View a list of account addresses.0. aliases. profiles. and resources Description of Items to Create From the New menu on the dashboard toolbar you can create the following items. This icon represents a resource equipment account. This type of account counts against your ZCA license account limit.
setting options. • Domains. passwords and aliases for an account. Lists location or equipment that can be scheduled for a meeting. you create and manage end-user accounts. In the Accounts folder. and configure the authentication mechanism to be used for that domain.7 Zimbra Collaboration Suite Appliance . Lists all aliases that have been created in user accounts. You can create and manage domains. You can create new distribution lists and add to or delete members from a distribution list. The following domain items are managed from the Settings tab: • Update server configuration • Set rules for what type of attachments can be received with an email message Working in the Advanced Tools Tab The Advanced Tools tab page includes features that are infrequently accessed after you initial configure ZCA. Lists all distribution lists. Lists the domain in the Zimbra Appliance environment. • Distribution Lists. You can use the Move Alias feature from the toolbar to move an alias from one account to another. configure GAL. The tab includes the following items: • Zimbra License tab that shows ZCA license information 16 ZCA 6. edit. • Resources. You can create. Lists profiles that have been created. You can create new resources and set the scheduling policy for the resource. or delete profiles. • Aliases. the default profile is displayed.0.Administrator’s Guide • Accounts. profiles. As a minimum. Working in the Settings Tab The Settings tab is used to manage general ZCA settings. • Profile. Lists all accounts.
When you make changes to the network settings.7 17 . DNS server address.0. • The Status tab displays the Zimbra Appliance network status. Updating ZCA The Update tab is used to check for ZCA updates and to install those updates when they become available. • The Address tab can be used to change the network addresses if you move the server to a new network. gateway. You can set specific addresses or you can select to obtain the configuration from DHCP server. including IP address. restart ZCA from the VMware VSphere console to make sure your changes take affect on all ZCA services. • The Proxy tab is configured if an HTTP proxy is required for access to the Internet for Web services that the Zimbra server may access. The Proxy tab is configured if external calendar servers or social networking services are made available from user accounts. Zimbra Collaboration Suite Appliance ZCA 6.Working in the Administration Console • SSL Certificates tab that displays the information about the certificate assigned to ZCA • Migration Wizard and Import Accounts wizard links to help you migrate accounts and their content or import account information to provision many accounts at once Managing Network Settings The Network tab displays the Zimbra Appliance network connection settings. netmask. and host name.
0.7 Zimbra Collaboration Suite Appliance .Administrator’s Guide 18 ZCA 6.
0. You can manage these tasks from the administration console: • Install and manage your Zimbra license • Install and view your SSL certificates • Create new domains • Configure the authentication method to use.Chapter 3 Managing ZCA Configuration ZCA settings are configured during the initial installation of the application and can be modified from the administration console. Zimbra Collaboration Suite Appliance ZCA 6.7 19 . internal or external • Define the virtual host for a domain • Change general information configured for the default domain • Customize the client color scheme • Manage Zimlets that are available for accounts • Set up free/busy interop for scheduling meetings when you have users on both ZCA and Exchange • Define the email attachment filtering policy for incoming emails Changing General Information about your Default Domain The general information tab shows the following configuration details. You can change this.
such as . This is the maximum size of a file that can be uploaded into Briefcase. This is configured during the installation of ZCA. users can upload files up to 10240K in size to their accounts. This setting is used to instruct the MTA to send all non-local mail to a different SMTP server.) Configuring Rules for Receiving Attachments to Email To help prevent potential viruses from being received.Administrator’s Guide • Default domain name.zip. 20 ZCA 6. • Relay MTA for external delivery. This is changed from the Settings>Attachments tab. If one such automatic response triggers another automatic response on the other side. The default is 10 Mb. • Maximum size of an uploaded file for Documents or Briefcase. This also used as the assumed domain name when only a user name but not the domain is provided.7 Zimbra Collaboration Suite Appliance .0. You can change this on the General Information tab. or used as a third-party anti-virus and anti-spam gateway. an email loop is created. you can configure rules to filter all attachments from email messages or attachments with a specific extension type. This is the assumed domain name when users try to authenticate without providing a domain name as part of their login name. or email clients that generate automatic replies or responses. Setting the Maximum Size of Uploads to Briefcase If the Briefcase feature is enabled. This is the default. there is no limit to the size of the upload. Important: Use caution when setting a relay host to prevent mail loops. Common use cases for a relay host is when an ISP requires that all your email be relayed through a designated host or if you have some filtering SMTP proxy server. This is the relay host name to which the MTA relays external email Default Domain Name The default domain name is the fully qualified hostname of the server. (An email loop is an infinite loop phenomenon. scripts. The relay host name is the appliance MTA to Gateway host. Setting Up Relay MTA for External Delivery Setting this parameter is optional. If you set the default to 0. resulting from mail servers.
Users cannot view any attachments sent with their email messages. renew. Attachment to an email message can be viewed either in HTML or the attachment can be viewed in the original format. If you do not want to send a notification to the recipient when messages are blocked.Managing ZCA Configuration The Attachments tab can be configured as follows: • Block all attachments. Files attached to email messages can only be viewed in HTML. • Allow viewing attachments only in HTML. the effective date. When you installed ZCA. This option blocks all attachments types sent with email messages and can be set to prevent a virus outbreak from attachments. This license is encrypted with the number of Zimbra accounts (seats) you have purchased. When you purchase. Messages with those type of extensions attached are rejected and the sender and recipient are notified that the message was blocked.7 21 . You will need to purchase a Zimbra regular license in order to create accounts after the trial license expires. Managing the Zimbra License A Zimbra license is required in order to create accounts. This trial license is good for 60 days. • Do not restrict viewing attachments. You can also restrict receiving attachments by the file extension type. Zimbra Collaboration Suite Appliance ZCA 6. Use the Install License Wizard from the administration console’s Advanced Tools tab to upload and install a new license and to update an existing license. you can disable this feature. a trial license was automatically installed. you must update the server with the new license information.0. and expiration date of the regular license. or change the Zimbra license. You can select from the common extension types that are listed or add other types of extensions. Extensions that are restricted here do not display even if you have selected Do not restrict viewing attachments.
but when you log in to the appliance administration console the first time. you will not be able to create new accounts. issue date. when you log on to the administration console a reminder notice is displayed. the self-signed certificate is automatically installed and can be used. You can purchase additional accounts or you can delete existing accounts. This is useful when you use a self-signed certificate and want to change the expiration date. number of accounts purchased. When ZCA is installed. a security alert is displayed and you will need to accept the warning to be able to log in. update. • A commercial certificate is issued by a certificate authority (CA) that attests that the public key contained in the certificate belongs to the organization (servers) noted in the certificate. Starting 30 days before the license expires. expiration date. and install self-signed and commercial certificates from the administration console Advanced Tools tab. self-signed and commercial certificates. Self-signed certificates are normally used for testing.0. and the number of accounts used can be viewed from the Advanced Tools>License tab. Certificates are used to certify that a site is owned by you. The default is 365 days. When the number of accounts created is equal to the number of accounts purchased. You can use the Certificate Installation Wizard to generate a new selfsigned certificate. A self-signed certificate is automatically deployed when ZCA is installed.7 Zimbra Collaboration Suite Appliance . including license ID. You must renew your license within 30 days of the expiration date. Managing Your Self-Signed or Commercial Certificates You can view. • A self-signed certificate is an identity certificate that is signed by its own creator. A certificate is the digital identity used for secure communication between different hosts or clients and servers. 22 ZCA 6. Two types of certificates can be used.Administrator’s Guide Current license information.
and when you receive the certificate. Requesting a Commercial Certificate You can use the Zimbra Certificate Installation Wizard to generate the CSR that is sent to a commercial certificate authorizer and to install the commercially signed certificate when it has been authorized. Are you going to use a wildcard common name? If you want to manage multiple sub domains on a single domain on the server with a single certificate. They issue a digitally signed certificate.0. An asterisk (*) is added to the Common Name field. use the Zimbra Certificates Wizard to generate the RSA Private Key and Certificate Signing Request (CSR). This is the exact domain name that should be used to access your Web site securely. and then generate a CSR with the RSA private key. Zimbra Collaboration Suite Appliance ZCA 6. and country. check this box. before you generate the CSR you must know the following details: • Common Name (CN). you complete a form with details about the domain. As you enter information about your company. You save this file to your computer and submit it to your commercial certificate authorizer. you use the Certificates Wizard to install the certificate on ZCA.7 23 . To generate the CSR. company. You download the CSR from the Zimbra server and submit it to a CA. such as VeriSign or GoDaddy.Managing ZCA Configuration To obtain a commercially signed certificate.
When SAN is used the domain name is compared with the common name and then to the SAN to find a match.7 Zimbra Collaboration Suite Appliance . If a certificate expires. 24 ZCA 6. The state/province you want the certificate to display as your company location • City (L). The unit name (if applicable) Are you going to use Subject Alternative Name (SAN)? The input should be a valid domain name.Administrator’s Guide • Country Name (C). when users log on to the accounts. the client ignores the common name and tries to match the server name to one of the SAN names. a security alert warning is displayed. including validation days that shows when the certificate expires. When the alternate name is entered here. Your company name • Organization Unit (OU). The country you want the certificate to display as your company location • State/Province (ST). You should renew your certificates before it expires. The city you want the certificate to display as your company location • Organization Name (O). Viewing the SSL Certificate Tab The Advanced Tools>SSL Certificate tab displays the certificate information for the Zimbra services.0. You can create multiple SANs.
Managing ZCA Configuration Setting Up Domains One domain is identified during the installation process and additional domains can be added from the administration console. external LDAP. either Internal LDAP server. Select the domain to edit from the list. or external Active Directory • Virtual hosts that are used to establish a default domain for user login • Public service host name that is used for REST URLs.7 25 . Zimbra Collaboration Suite Appliance ZCA 6. When you select Domains from the Find address. The following settings can be configured for your default domain or when you create a new domain. a list of domains is displayed.0. External LDAP server or Active Directory. and Free/Busy Interop are not set up • The profile is set to default profile Configuring General Information Settings Domains are managed from the administration console dashboard. commonly used in sharing • Free/Busy Interop settings for use with Microsoft Exchange • Zimlets that are available for the domain • Customize the domain skin The default domain configuration after ZCA installation is as follows: • The GAL mode is Internal. domains and profiles menu. or both • Domain authentication mode. internal. • The authentication mechanism is Internal • The Virtual Hosts. When you set up a domain. you can configure the following: • Global Address List (GAL) mode. A GAL sync account is created and the datasource for the Internal GAL is Zimbra.
26 ZCA 6. To make sure that the time is displayed the same in one or the other client. Each domain can be configured with the public service host name to be used for REST URLs.com/home/username/ sharedfolder. This is commonly used when sharing within Zimbra Appliance. set that here. This is the URL that is used when users share items such as calendars. When you configure a pubic service hostname. Public service hostname This is the host name to be used for REST URLs. Inbound SMTP Hostname If your MX records point to a spam-relay or any other external non-zimbra server. If the majority of your uses are located in another time zone.7 Zimbra Collaboration Suite Appliance . make sure that the user’s computer time zone and the Zimbra Web Client time zone are set to the same time.Administrator’s Guide Default time zone for the domain PST (Pacific time) is the time zone that is set at installation by default.0. When users use the advanced Zimbra Web Client. Users can change the time zone from their accounts’ Preferences>General folder.domain. Note: The default time zone setting that is displayed in an account’s General Preferences folder is used to localize the time for received messages and calendar activities in the standard Zimbra Web Client. and Briefcase folders. the time zone setting on the computer is used as the time stamp for received messages and for calendar activities. the name of that server must be entered in Inbound SMTP Hostname field. The URL displays as http://publicservicename. email folders. this public service hostname is used instead of the ZCA server hostname and the ZCA service hostname.
Zimbra Collaboration Suite Appliance ZCA 6. and accounts and distribution lists cannot be created. When a domain status is marked as closed. but email is still delivered to the accounts.7 27 . • Locked. If you create additional profiles. deleted. the account’s status overrides the domain status setting. The Configure Gal wizard on the Domain toolbar is used to configure the authentication modes. the account status overrides the domain status. users cannot log in to check their email.Managing ZCA Configuration Default Profile for the Domain The profile designated for the domain is automatically assigned to accounts created on the domain. or modified. Users can log in and mail is delivered. login for accounts on the domain is disabled and messages are bounced. Active is the normal status for domains. The GAL mode setting for each domain determines where the GAL lookup is performed. If an account’s status setting is marked as closed. the account’s status overrides the domain status setting. Setting Up Your Global Address List (GAL) The GAL is your company-wide listing of users that is available to all users of the email system. Accounts can be created and mail can be delivered. The closed status overrides an individual account’s status setting. the account’s status overrides the domain status setting. The Zimbra LDAP server is used for directory lookups. Changing the status also can affect the status for accounts on the domain. • Closed. you can assign another profile to the domain. • Suspended. Domain status can be set as follows : • Active. For the initial set up the default profile created during the installation is assigned to the domain. This is sometimes referred to as the company directory or company “white pages. GAL is configured on a per-domain basis. The GAL search options are as follows: • Internal. When a domain status is marked as locked. If an account’s status setting is marked as maintenance or closed. their email is queued at the MTA. users cannot log in. When the domain status is marked as suspended. Note: If an account has a different status setting than the domain setting. Domain Status The domain status is active in the normal state.” ZCA uses the GAL to look up user addresses from within the company. When the domain status is marked as maintenance. The default setting is Internal mode. • Maintenance.0. users cannot log in and their email is queued at the MTA. If an account’s status setting is marked as closed.
Administrator’s Guide • External. These accounts display in the administration console accounts list. etc.7 Zimbra Collaboration Suite Appliance . You should not modify the GAL sync account address book directly. changes you make to the address book are deleted. Configuring GAL Search for Internal GAL When you select Internal. mail routing. modified contact and deleted contact information.). no additional configuration is required. When you configure the external GAL mode. 28 ZCA 6. a GAL sync account is created for each LDAP data source. all GAL contacts from the LDAP are added to the GAL address book. Internal and external directory servers are used for GAL lookups. You can configure multiple external LDAP hosts for GAL. • Both. but users also need to be able to sync to the GAL. The address book in these accounts is used to sync the LDAP server contact data. you can configure GAL search and GAL sync separately. All other directory services use the Zimbra LDAP service (configuration. Syncing the LDAP to the account gives users faster access to the GAL data and makes it easier for users to search the GAL. the GAL sync account is updated with new contact. you can configure different search settings and sync settings. When the LDAP syncs the GAL to the account. the traditional LDAP based search is run. If the GALsync account is not available for some reason. You may want to configure different search settings if your LDAP environment is set up to optimize LDAP searching by setting up an LDAP cache server. GALsync accounts When an internal or external GAL is set up.0. External directory servers are used for GAL lookups. During the sync. Configuring GAL Search for External GALs When you configure an external GAL. When the GAL sync account syncs to the LDAP.
the autocomplete filter must be configured. • LDAP filter. then enter the DN/password of a service account on the external LDAP that has been granted access to the attributes required to do the search. dc=com). and to use DN password to bind to the external server. The Configure Authentication wizard on the Domain toolbar is used to configure the authentication modes.Managing ZCA Configuration External LDAP settings that need to be configured are the following: • LDAP URL and whether to use SSL. enter a search base. Zimbra Collaboration Suite Appliance ZCA 6. You must configure the LDAP URL. The user name and password is the authentication information supplied in the bind operation to the directory server. and then verifies that the entry matched is either a Zimbra account or distribution list. If you use SSL. For LDAP. gn. To search within a specific part of your directory. When you select Internal.). The following is an example of the filter string. For example. ( dc=server. • External LDAP. Syntax "%s" represents the string the user enters: (&(|( cn=*%s*)( sn=*%s*)( gn=*%s*)( mail=*%s*)( zimbraMailDeliveryAddress=*%s*) ( zimbraMailAlias=*%s*)( zimbraMailAddress=*%s*)) (|( objectclass=zimbraAccount)( objectclass=zimbraDistributionList))) This filter example combines the basic search filters using the Boolean operation OR to first search the various attributes (cn. Enter the LDAP address. You can configure multiple external LDAP hosts so users can access GAL from the next available configured server when a GAL server is down. A search filter must be specified.0. adAutoComplete is the default filter. the default GAL filter setting is (|( cn=%s*)( sn=%s*)( gn=%s*)( mail=%s*)). If the filter you entered cannot be run using an anonymous bind. the port is 636. The parameters in a filter you construct determine the thoroughness of a search. • LDAP search base. This is the default. The Internal authentication uses the Zimbra directory server for authentication on the domain. For AD. To enable the ability to let users use the Autocomplete from GAL feature. Zimbra Collaboration Suite offers the following three authentication mechanisms: • Internal. etc. • Autocomplete filter.7 29 . LDAP filter. The port is 389. • Use DN Password to bind to external server. Setting Up Account Authentication Account authentication is the process of identifying a user or a server to the directory server and granting access to legitimate users based on user name and password information provided when users log in. no other configuration is required. The filter defines the search rules used for directory searches.
otherwise an authentication error is returned to the user. The user name and password is the authentication information supplied to the Active Directory server. Enter the LDAP address. External LDAP The external LDAP authentication mechanism attempts to bind to the specified directory server using the supplied user name and password. the default port is 636. You identify the Active Directory domain name and URL. The filter defines the search rules used for directory searches and tries to map the user name to one user on the external LDAP. 30 ZCA 6. The default is to use the internal method as the authentication mode. You configure the following external LDAP settings: • LDAP URL and whether to use SSL or StartTLS.7 Zimbra Collaboration Suite Appliance . Example of the search filter is (mail=%u@mycompany. If you use SSL. The authentication method is set on a per-domain basis.Administrator’s Guide • External Active Directory. The default port is 389. You should ensure that the filter you enter results in a single entry being matched. Check either to use SSL or StartTLS. No additional configuration is necessary. On the administration console you use the Authentication Wizard to configure the authentication settings for your domain. Internal The Internal authentication method assumes the Zimbra schema. You can configure multiple external LDAP hosts.0. the connection is closed and the password is considered valid. If this bind succeeds. • LDAP filter.com).
dc=com).company. If the filter you entered cannot be run using an anonymous bind. • AD LDAP URL and whether to use SSL. users can login to their accounts without having to specify the domain name as part of their user name.7 31 . the authentication is completed against that domain. Users enter the virtual host name as the URL address. the default port is 636. To search within a specific part of your directory. The default port is 389.com. External Active Directory The external active directory (AD) authentication mechanism attempts to bind to the AD server using the supplied user name and password. https:// mail. Enter the active directory LDAP address. Zimbra Web Client users can log in without having to specify the domain name as part of their user name. When the Zimbra login screen displays. • Use DN/Password to bind to external server. The virtual host requires a valid DNS configuration with an A record. users enter only their user name and password. When the virtual host is found. For example. When you create a virtual host. Setting UP Virtual Hosts for Your Domain You can configure multiple virtual host names to host more than one domain name on the server. It would be entered as ( dc=server. The authentication request searches for a domain with that virtual host name.Managing ZCA Configuration • LDAP search base. If you use SSL. The general domain configuration does not change. enter a search base. The name of the domain for the active directory server. Virtual hosts are configured from the administration console Domains>Virtual Host tab. You configure the following settings: • AD domain name.0. Zimbra Collaboration Suite Appliance ZCA 6. You can configure multiple external active directory hosts. then enter the DN/password for a service account on the external LDAP that has been granted access to the attributes required to do the search.
Configuring Free/Busy on Zimbra Appliance The Exchange server settings are configured from the Domain>Interop tab on the administration console dashboard tab.7 Zimbra Collaboration Suite Appliance . This is required only if there is Zimbra Appliance to Exchange free/busy replication. The Zimbra Free/Busy module to connect with Microsoft Exchange pulls the free/busy schedule of users on the Exchange server and also pushes the free/ busy schedule of ZCA users to the Exchange server. (http://server/public/) • ZCA users must be provisioned as a contact on the AD using the same administrative group for each mail domain. • The Exchange user name must be provisioned in the account attribute zimbraForeignPrincipal for all ZCA users. ZCA can query the free/busy schedules of users on Microsoft Exchange 2003/ 2007 servers. • Web interface to Exchange public folders needs to be available via IIS. Exchange 2003/2007 Setup Requirements For Exchange 2003. This is required only for ZCA to Exchange free/busy replication. you can set up free/busy scheduling across the Exchange server and the ZCA server so that users can efficiently schedule meetings. To set free/busy interoperability. • The ZCA server must be able to access the HTTP(S) port of IIS on at least one of the Exchange servers. the following is required: • Either a single Active Directory (AD) must be in the system or the global catalog must be available. the Exchange systems must be set up as described in the Exchange Setup Requirements section.Administrator’s Guide Setting up Zimbra Free/Busy Interoperability When ZCA is deployed in a with Microsoft Exchange servers and. 32 ZCA 6.0.
Note: To find these settings on the Exchange server. ou= . These are used to authenticate against the Exchange server on REST and WebDAV interfaces. and cn= settings. This sets up a mapping from the ZCA account to the corresponding object in the AD.0. This is the name of the account in AD and password that has access to the public folders. The cn setting in the legacyExchangeDn attribute corresponds to the zimbraForeignPrincipal attribute. URL link to quickly go to the website specified in an email message. Next go the each account’s Free/Busy Interop tab and configure the foreign principal for the account.7 33 . • Basic is authentication to Exchange via HTTP basic authentication. • com_zimbra_url. Email addresses/names. The following are included: • com_zimbra_date. • com_zimbra_email. Set at the global level this applies to all accounts talking to Exchange. • Microsoft Exchange User Name and Password. This is the Web interface to the Exchange. Dates or time in the message to see their calendar schedule for that date or time. Managing Zimlets on the Domain Pre-defined Zimlets that enhance the user’s experience from the Zimbra Web Client are included with ZCA. Zimbra Collaboration Suite Appliance ZCA 6. • O and OU used in the legacyExchangeDN attribute. you can run the Exchange ADSI Edit tool and search the legacyExchangeDN attribute for the o= . to see contact information from the address book for this name. • Form is authentication to Exchange as HTML form based authentication. • Microsoft Exchange Authentication Scheme.Managing ZCA Configuration • Microsoft Exchange Server URL. either Basic or Form.
• com_zimbra_ymemotiocons. The emoticons are available from a link on the compose toolbar. All Zimlets that are deployed are displayed in the Domain>Zimlets tab. VOIP software. Check the Zimlets that should be enabled for the domain. Note: This feature does not work with Internet Explorer. • Foreground color of the themes. Users can control the Zimlets they use from the ZWC Preferences>Zimlet page. The foreground color is the text color displayed. to add a textual portrayal of different facial expressions to their messages.Administrator’s Guide • com_zimbra_phone. • com_zimbra_ dnd. Customizing Themes for Domains The Zimbra Web Client includes multiple themes that users can select as the appearance of their mailbox. 34 ZCA 6. such as Skype or Cisco VOIP phones must be installed on the user’s computer.7 Zimbra Collaboration Suite Appliance . Drag and Drop files on to their email message. If a Zimlet should not be turned off from ZWC. You can change the base colors of themes for a domain from the administration console. select mandatory. Phone numbers to quickly place a call. The default text color is black.0. The text color usually does not need to be changed. Emotiocons.
• Secondary color of the themes. • Selection color of the themes. selection headers in the Navigation pane.7 35 . have been designed with graphics or color codes that are not changed when you change the base color. The selection color is the color displayed for a selected item. This color is the background on the page. such as Lemongrass. the variant of the background color displays in the login area. Mail. Zimbra Collaboration Suite Appliance ZCA 6. Waves and Yahoo. the background color displays with the logo.Managing ZCA Configuration • Background color of the themes. In the following image. and selection highlight. the selected tab. Some of these themes. Hot Rod.0. tabs. in this example. such as a message. Variants of the color are used for buttons. Note: A number of Zimbra themes are included with Zimbra Appliance. the clicked item from a right-click or other drop-down menu selection. and for a selected tab. You may want to disable those themes from user’s Theme preferences selection. The secondary color is the color used for the toolbar. In the following image. The primary background color displayed in the client. background color of the Content and Navigation panes. and the toolbar are displayed in the secondary color.
Administrator’s Guide 36 ZCA 6.0.7 Zimbra Collaboration Suite Appliance .
the default profile does not enable mobile sync. You can create a profile from the New link on the administration console dashboard. In an environment that includes users with different email and collaboration requirements. In that case. A default profile is automatically created during the installation of ZCA and you can create additional profiles. accounts assigned that profile reflect the change. Note: Mailbox features are enabled for the Zimbra Web Client users. For example. Each account is assigned a profile. When you change a profile. Zimbra Collaboration Suite Appliance ZCA 6. which allows users to sync their smart phones with their accounts. You might not want to turn this on for all of your users. users may not have these features available. a new profile tab opens. When IMAP or POP clients are used. Configuring profiles and assigning a profile to accounts lets you configure the features for accounts. Click New and select Profile.0.7 37 . create another profile that enables the features and Zimbra Mobile and assign this profile to users who can access to this feature.Chapter 4 Customizing Profiles and Setting Up Mail Policy Rules This chapter describes the features that can be enabled in a ZCA profile that is assigned to user accounts. creating different profiles based on user requirements makes it easy to give users the feature sets they need. Setting Up Profiles Profiles define which features are enabled for an account.
Note: If you delete a profile that accounts are currently assigned. • Email 38 ZCA 6. ZCA Features to Configure When users use the Zimbra Web Client to view their accounts they can access the following features as determined by their profile. The features are described in this chapter. This tab is used to set up account quota. If the domain does not have a profile defined. • Zimbra Mobile. and email retention policies. This is a good option if most users on the domain should have the same features enabled.7 Zimbra Collaboration Suite Appliance . On this tab you define the profile’s display name and you can describe the profile in any way you want. • Advanced. • Features. This tab lists all features that can be enabled for user accounts. This tab enables the Zimbra Mobile sync feature. login. and set password. the default profile is automatically assigned when an account is created. Managing Zimbra Mobile for information about this feature.0. you can select the profile that is automatically assigned to users created on that domain. Domain Profiles When you create a new domain or edit an existing one. See Chapter 13. the accounts are automatically assigned the default profile.Administrator’s Guide A profile consists of the following configuration tabs: • General Information.
7 39 . HTML compose Users can compose email messages with an HTML editor. The default is to let users manage their preferences. user-defined filters. you can remove the check from Preferences in the profile. If you do not want users to be able to change their account preferences. Features tab. user-defined folders. mail sorted by conversations. conversation view is the default. Messages can be displayed grouped into conversations or as a message list. Conversations group messages by subject. They can specify their default font settings for HTML compose in their account Preferences tab. Zimbra Collaboration Suite Appliance ZCA 6. Many of these features can be managed by users from their account Preferences tab when they log on to the Zimbra Web Client. You configure which email messaging features are enabled. View link. Mail Features Mail Conversations Description Enables the email application. Email messaging Zimbra Appliance email messaging is a full-featured email application that includes advanced message search capabilities. and more.Customizing Profiles and Setting Up Mail Policy Rules • Address books • Calendar • Tasks • Briefcase • Preferences These features can be enabled in the profile. If this feature is enabled. tags.0. Users can change the default from the Mail toolbar. This is enabled by default in the profile.
domain. Advanced search Allows users to build a complex search by date. Users can change the information from their account Preferences tab. status. Saved searches 40 ZCA 6. An email with information about the email’s subject. users can create additional account names to manage different roles. Persona The name and address configured for the account creates the primary account persona. You can specify a default forwarding address for a user when you create or edit an account. tags. Account aliases can be selected for the From name of messages sent from that persona account and a specific signature can be set for the persona account. regardless of how many messages that person sends to the address during that week. A copy of each message sent to the account is immediately forwarded to the designated forwarding address. When Persona is enabled. size. sender address and recipient address is sent to the address. Out of office reply Users can create an email message that automatically replies to incoming messages. In the account configuration. Users can save a search that they have previously executed or built. New mail notification Allows users the option to specify an address where to be notified of new mail to their ZWC account. Users can also set the start and stop dates for the out of office message. In the Forwarding tab you can enable the function so that a copy of the forwarded message is not saved in the user’s mailbox. you can also specify forwarding addresses that are hidden from the user. By default a message is sent to each recipient only once every seven days. This is commonly used as a vacation message. attachment.0. They can turn this feature on or off and designate an address from their account Preferences tab. and folders. This is the information that the user uses as the From address.7 Zimbra Collaboration Suite Appliance .Administrator’s Guide Allow the user to specify a forwarding address Users can create a forwarding address for their mail.
contacts. to access their mailbox using the IMAP protocol. users can create a spam white list from the Preferences Mail folder to identify email addresses that should not be marked as spam. Users cannot change this.Customizing Profiles and Setting Up Mail Policy Rules Initial search preference The initial search folder is Inbox. When an incoming email message matches the conditions of a filter rule. When this is enabled. You can create an alias for the account. ZCA 6. They can add the external account address to their account settings. Users can turn this feature on or off from their Preferences tab. Users can use third party mail applications.7 41 IMAP access Zimbra Collaboration Suite Appliance . Users can set these up from their Preferences Accounts tab. An alias is not an email account. Users can set up to retrieve their IMAP accounts’ email messages directly from their ZWC account. External POP access External IMAP Access Aliases for this account Mail filters Tagging GAL access Autocomplete from GAL Users can create tags and assign them to messages. Users can set these up from their Preferences tab. Messages identified as spam are moved to the Junk folder. such as Thunderbird or Outlook.0. When Initial search preference is enabled. An email alias is an email address that redirects all mail to a specified mail account. users can select another folder as the default search folder that is automatically searched from the search field. Users can set up to retrieve their POP accounts’ email messages directly from their ZWC account. Users set up these rules from their account Preferences tab. the corresponding actions associated with that rule are applied. They can add the external account address to their account settings. users enter a few letters in their compose header and names listed in the GAL are displayed. Users can also choose whether to delete the messages on the server after they are downloaded. Users can access the company directory to find names for their email messages. Users can define a set of rules and corresponding actions to apply to incoming mail and calendar appointments. To avoid having mail incorrectly marked as junk. Note: Spam check on a received message is completed before users’ mail filters are run. and Documents pages.
• Whether to save copies of outbound messages to the Sent folder. The default maximum number of white list and black list addresses is 100 on each list. etc. including email messages and attachments. Alerts can be set up to play a sound. • Whether to compose messages in a separate window.0. users can select the locale that is different from the browser language settings. When they retrieve their POP email messages. • Set the display language for ZWC. Important: To allow users to share their mailbox folders. Users can set up their own Junk Mail Options of whitelist and blacklist email addresses that is used to filter incoming message from their Preferences Mail folder.7 Zimbra Collaboration Suite Appliance . • Whether to view mail as HTML for messages that include HTML or to view messages as plain text. Users can modify the following mail preferences from their account Preferences Mail tab.. Check for new mail every. calendars. in minutes. The account data is saved as a tar-gzipped (tgz) archive file so that it can be imported to restore 42 ZCA 6. enable Sharing in the Features tab. • Whether to send a read receipt when it is requested. to access their mailbox using the POP protocol. Users can modify the following mail preferences from their Preferences Signatures tab. highlight the Mail tab when a message arrives. the Preference. • Set or change email message alerts. If more than one language locale is installed on Zimbra Appliance. Import/ Export folder can be used to export a user’s account data. and Briefcase folders.Administrator’s Guide POP3 access Users can use third party mail applications. the messages and attachments are saved on the Zimbra server. • Whether to automatically append a signature to outgoing messages. • Preferences for how messages that are replied to or forwarded are composed. such as Thunderbird or Outlook. that the Web Client checks for new messages. This data can be saved to their computer or other location as a backup. • How often. Import/Export Folder In the advanced Web Client. • Which folder should be searched first when running a search. calendar. tasks. • Whether to save a local copy of a message that is forwarded or to have it deleted from their mailbox. and flash the browser.. address books. contacts.
enable Sharing on the Features tab. This is done from the Preferences Import/Export folder Calendar Zimbra Calendar lets users schedule appointments and meetings. Users can import other contact lists into their Address Book and can export their address books as well. They can subscribe to external calendars and view their calendar information from Zimbra Web Client. the data are copied. Address Book Zimbra Address Book allows users to create multiple contact lists and add contact names automatically when mail is received or sent. address books.7 43 . and Documents notebooks. When they run the export command.Customizing Profiles and Setting Up Mail Policy Rules the user’s account. create multiple calendars. Important: To allow users to share their calendars. They can also use search for appointments in their calendars. Feature Name Address Book Description Users can create their own personal contacts lists.0. not removed from the user’s account. and Documents notebooks. The files must be . and delegate manager access to their calendars.csv files. enable Sharing in the Features tab. Users can import contacts into their Address Book. calendars. a Contacts list and an Emailed Contacts list are created in Address Book. two contact lists folders are in the Address Book. establish recurring activities. Important: To allow users to share their address books. You can turn the Import/Export feature off from the profile. By default. • Enable auto adding of contacts to automatically add contacts to their Emailed Contact list when they send an email to a new address. Zimbra Collaboration Suite Appliance ZCA 6. By default. Users can modify the following Address Book preferences from their account Preferences Address Book tab. share calendars with others.
flash the browser title. • Number of minutes before an appointment to be reminded and select how to be notified: sound.Administrator’s Guide Feature Name Calendar Description A calendar and scheduling tool to let users maintain their calendar. month. • Users can import and export their appointments in the standard iCalendar (. • Display the mini-navigation calendar in the Mail view. the QuickAdd dialog displays when users double-click or drag on the calendar. When Group Calendar is not checked. This is done from the Preferences Import/Export folder.ics) format. and more. the user must have Yahoo! BrowserPlus™ installed. The filter subject is Calendar Invite. create multiple personal calendars. When this option is enabled. • View calendars as a nested group within different folders. giving them the opportunity to change time zones while making appointments. Filtering Calendar Messages Users can set up mail filter rules that act on calendar-related messages. schedule meetings. Other User Calendar Preferences Users can modify the following calendar preferences from their account Preferences Calendar folder. • Use the QuickAdd dialog to create appointments from the calendar view. and popup notification.7 Zimbra Collaboration Suite Appliance . delegate access to their calendar. If popup notification is selected. work week. 44 ZCA 6. The Find Attendees. messages that are marked as invites are run through the filter. When they select this subject. • Calendar view they want to see by default. • Set permissions for free/busy and who can invite the user to a meeting. the only Calendar feature is the ability to create personal appointments and accept invitations to meetings. The mini-calendar automatically displays in the Calendar view.0. 7-day week. or schedule. • Time-zone list in their appointment dialog. list. day. • First day of the week to display in the calendar. Schedule and Find Resources tabs are not displayed. Group Calendar Setting Remote Calendar Automatic Update Interval Remote calendars are automatically updated every 12 hours by default.
Tasks Zimbra Tasks lets users create to-do lists and manage tasks through to completion. enable Sharing in the Features tab. Important: To allow users to share their task lists. These files can be accessed whenever they log into the advanced Zimbra Web Client. • Be notified of changes made to an appointment by a delegated access grantee. Feature Name Tasks Description Users can create and organize tasks from the Zimbra Web Client. They can open the file if the application is available on the computer. send the file in an email.Customizing Profiles and Setting Up Mail Policy Rules • Set the preference to use the iCal delegation model for shared calendars for CalDav interface.7 45 . • Enable the ability to automatically add invites with PUBLISH method. Briefcase Zimbra Briefcase lets users upload files from their computer to their Zimbra Web Client account. Task lists can be shared with individuals.0. Feature Name Briefcase Description Users can upload files to their Zimbra Web Client account. and the public. They can add tasks to the default tasks list and they can create additional task lists to organize to-do lists by more specific activities. groups. Other Feature Configuration Settings for Accounts Other configuration options include: • Enabling the Sharing feature that allows users to share items with other users • Disabling Preferences for user accounts • Disabling the user preferences for Import/Export • Enable Zimbra Mobile so users can access their accounts from their mobile devices Zimbra Collaboration Suite Appliance ZCA 6. The account the invitation is forwarded to must have been granted admin privileges on the shared calendar to be able to reply to the invitation. organize files into different Briefcase folders. • Forward calendar invitation to specific addresses.
Users can manage their shared folders from their ZWC Preferences Sharing folder. address books. existing members of the DL are automatically notified of the new shared item. task lists. external guests that must use a password to view the folder content.Administrator’s Guide Enabling Sharing When the Sharing feature is enabled. calendars. When the administrator is notified. including their mail folders. a copy of the shared folder is put in the grantee’s folder list on the Overview pane. Users specify the type of access permissions to give the grantee. users can share any of their folders. All members of the list have the same share privileges that the grantee defined for the shared folder. calendar. the administrator publishes the shared item in the Shares tab to make the shared item available to members of the DL. Administrators manage the shares from the DL’s Shares tab. and the public access so that anyone who has the URL can view the content of the folder. You can disable preferences and the Preferences tab does not display in users’ mailboxes. When internal users share a mail folder. Users can modify the default preferences that are configured for their account. Zimbra Mobile Zimbra Mobile is an optional component that enables two-way. New members added to the distribution list can be automatically notified about items that are shared with them. the share privileges associated with the DL are revoked. They cannot change the default configuration for features that are set up for their accounts. They can accept the shared item from their ZWC Preferences>Sharing tab. and contacts data between mobile devices and the Zimbra server. When a new shared folder is published. Disabling Preferences Preferences is enabled by default in profiles. In this folder users see a list of folders that have been shared with them and folders that they have shared with others. 46 ZCA 6. members of the distribution list are automatically granted rights to the shared item. over-the-air synchronization of email.0. When a member is removed from the distribution list. Managing Shared Items using Distribution Lists When distribution lists are used to manage shared items. Users must notify the administrator that they have shared a folder with the distribution list.7 Zimbra Collaboration Suite Appliance . They can share with internal users who can be given complete manager access to the folder. and Briefcase folders.
Users can be notified that their mailboxes are nearing their quota. a quota warning message is sent to the user.0. and files in Briefcase. When this is enabled. Calendar meeting information. When the number is reached. When the quota is reached. Select Password locked from the Advanced tab Password section.Customizing Profiles and Setting Up Mail Policy Rules Zimbra Mobile Enables the Zimbra Mobile feature that allows Zimbra to provide mobile data access to email. you can configure ZCA to require users to create strong passwords. Zimbra Collaboration Suite Appliance ZCA 6. accounts do not have a quota. The AD password policy is not managed by Zimbra. The percentage threshold for quota notification can be configured. task lists. all email messages are rejected and users cannot add files to their account. Setting Account Quotas You can specify mailbox quotas and the number of contacts allowed for accounts. See the Zimbra Mobile chapter for information about setting up mobile devices and setting up or changing the mobile device policies that can be enabled. you must disable the Change Password feature in their profile. users cannot add new contacts. When this threshold is reached. Setting Password Policy If internal authentication is configured for the domain. calendar. and contacts for users of selected mobile phones. The default mobile device policy is also enabled. and email retention policies. Configuring Advanced Tap Options The profiles Advanced tab lets you set account quotas and password. login. Important: If Microsoft Active Directory (AD) is used for user authentication. The Address Book size limit field sets the maximum number of contacts a user can have across all of their address books. Account quota is the amount of space in megabytes that an account can use. The quota includes email messages.7 47 . If you set the quota to 0. The quota percentage can be set and the warning message text can be modified in the Advanced tab settings for the profile. The password settings that can be configured are listed below.
Configuring a minimum and maximum password age sets the password expiration date. &. The default maximum length is 64 characters. Users can change their passwords at any time between the minimum and maximum set. Setting Failed Login Policy You can specify a policy that sets the maximum number of failed login attempts before the account is locked out for the specified lockout time. $. This type of policy is used to prevent password attacks.z Non-alphanumeric. % Base 10 digits 0 . #. This means the account is never locked out.7 Zimbra Collaboration Suite Appliance . If this is set to 0.0. The default is 10 attempts.9 Number of unique new passwords that a user must create before he can reuse an old password. Configuring the next settings will require users to create more complex passwords. an unlimited number of failed log in attempts is allowed. Minimum upper case characters Minimum lower case characters Minimum punctuation symbols Minimum numeric characters Minimum number of unique passwords history Password locked Upper case A . Feature Name Enable failed login lockout Number of consecutive failed logins allowed Description When this box is checked. 48 ZCA 6. for example !.This should be set if authentication is external. The number of failed login attempts before the account is locked out. They must change it when the maximum password age is reached.Administrator’s Guide Feature Name Minimum/Maximum password length Minimum / Maximum password age Description This specifies the required length of a password. The default minimum length is 6 characters. the “failed login lockout” feature is enabled and you can configure the following settings.Z Lower case a . Users cannot change their passwords.
minutes.This forces the current session of the account to expire immediately. the user can continue attempts to authenticate. no matter how many consecutive failed login attempts have occurred. Zimbra Collaboration Suite Appliance ZCA 6. The duration of time in seconds. the account is locked out until the correct password is entered. minutes. Feature Name Email message lifetime Description Number of days a message can remain in any folder before it is automatically purged. You can manually expire a user’s web client session from the administration console Expire Sessions link. such as viewing contents of a folder or clicking a button.0. Setting Email Retention Policy The email retention policy for email. Activity includes any clickable mouse action. . The default is 1 hour. hours. The default is 2 days. if no activity occurs. The default is 0. hours. Time window in which the failed logins must occur within to lock the account Setting Session Timeout Policy You can set how long a user session should remain open and when to close a session because the session is inactive. If this is set to 0. or days the account is locked out. email messages are not deleted. or the administrator manually changes the account status and creates a new password. When the message purge function runs is set by the message purge command. The default is 0. The minimum configuration for email message lifetime is 30 days. Feature Name Session idle lifetime Description Session idle lifetime sets how long a user session remains active. trashed and spam messages is set in the profile. or days after which the number of consecutive failed login attempts is cleared from the log.7 49 .Customizing Profiles and Setting Up Mail Policy Rules Time to lockout the account The amount of time in seconds.
Features Tab. The exported account data file can be viewed with an archive program such as WinRAR archiver. • Advanced Web Client includes Ajax capability and offers a full set of Web collaboration features.7 Zimbra Collaboration Suite Appliance . contacts. Any of these files can be imported into their account from the same tab. address book and task functionality. you can disable the feature from the profile. They can export specific items in their account and save the data to their computer or other location. The Import/Export tab found under the user’s Preference tab lets users export all of their account data. Users can still choose the advanced ZWC but get a warning message suggesting the use of the standard ZWC for better screen view. This web client works best with newer browsers and fast internet connections. If you do not want users to the import/export capability. When users log in. calendar. The data are not removed from their accounts. Individual contacts are saved as .ics files. and individual calendar files are saved as . From the browser the enter the URL you provide along with their password to log in. Number of days a message can remain in the Junk folder before it is automatically purged. calendar. including Briefcase and the ability to export your account information.0. if ZWC detects the screen resolution to be 800 x 600.csv files. The default is 30 days. About Zimbra Web Client Zimbra Web Client (ZWC) is a full-featured messaging and collaboration application that users can access from any web browser.Administrator’s Guide Trashed message lifetime Spam message lifetime Number of days a message remains in the Trash folder before it is automatically purged. The default is 30 days. and Briefcase folders. The default ZWC for login is the advanced Zimbra Web Client. including mail. However. ZCA offers a standard and an advanced Zimbra Web Client that users can log in to. Users can change the default version in their preferences. Other Account Configuration Preferences Preferences Import/Export. tasks. Both web clients include mail. The account data is saved as a tar-gzipped (tgz) archive file so that it can be easily imported to restore their account. • Standard Web Client is a good option when Internet connections are slow or users prefer HTML-based messaging for navigating within their mailbox. 50 ZCA 6. General Features Section. users are automatically redirected to the standard Zimbra Web Client. Users can select which client to use when they log in. they view the advanced Zimbra Web Client. unless they use the menu on the login screen to change to the standard version.
• Will all user accounts have the same features that are enabled in the default profile or do you need to create additional profiles? See Chapter 4. The AD password policy is not managed by Zimbra.xml file and is set when the account is provisioned.csv or . Zimbra Collaboration Suite Appliance ZCA 6. Important: If Microsoft Active Directory (AD) is used for user authentication. Customizing Profiles and Setting Up Mail Policy Rules. • Use the Migration Wizard for Exchange to migrate user accounts and their content directly from Exchange.0. Before Creating Accounts Before you create accounts you need to determine the following: • Will all accounts be on the same domain? See Managing ZCA to create a new domain. you can configure accounts with a password and require users to change the password the first time they log in or you can leave the password field blank and users can create their own password. if the password is known. When you import accounts. you must disable the Change Password feature in their Profile. it can be added as part of the . Passwords can be from 6 to 64 characters and do not have an expiration date.7 51 . • Are passwords required and can users change their password? Password Options When you provision accounts.Chapter 5 Creating Accounts on ZCA New accounts are created from the administration console of Zimbra Collaboration Suite Appliance (ZCA) in any of the following methods: • Use the New Account Wizard to create one account at a time • Use the Import Wizard to import account information from an external directory server (either LDAP or Active Directory) to provision multiple accounts at once.
The account information that can be configured includes: • Account name. This is the friendly name. and last name. and password. The default profile is automatically selected if you do not select a profile. The only information needed to create an account is the account name and the last name. not the email address. Each account is assigned a profile that defines features for the account. • Aliases to be used. and address.7 Zimbra Collaboration Suite Appliance . • Display name that appears in the user’s messages. the New Account Wizard opens and steps you through the information needed to create an account. middle.Administrator’s Guide Creating User Accounts When you create user accounts. When you select New>Account from the dashboard toolbar. • Contact information. 52 ZCA 6. the mailbox is created on the domain and a directory account is created on the LDAP server.0. company name. • Users first. • Password to be used. • Profile to be assigned which enables features for the account. This is the name used in the email address. Creating a Single Account You create one account at a time from the administration console dashboard. including phone number.
7 53 . In addition. the wizard generates a report in a .0. You can configure the wizard to generate a random password for each account or use one password for all accounts and require users to change their passwords the first time they login. Choose a secure location to store it as it may contain password information for all of your users. The wizard guides you through importing accounts from an external directory. From the administration console. The import wizard configuration details include: • Generating passwords for the accounts. Users must change their password the first time they log on to their accounts. you can enable Must Change Password for the account. • Setting up the LDAP directory connection. you can enter how many records to fetch for this import. Advanced Tools. either Active Directory or an LDAP server. Importing Accounts You can create as many accounts as you have license for using the Import Accounts Wizard from the administration console’s Advanced Tools tab. If you choose to generate random passwords for each account. Download this file for future reference. The wizard downloads account information from your directory and creates the accounts on ZCA. make sure you download the list of provisioned accounts as this will list the passwords for each account. that information is available in the LDAP directory. You enter details for connecting to your AD or LDAP server. By choosing the download option. If you want to make sure users change a password that you create.csv format with a list of new accounts. click Import Accounts. Managing the Import Process 1. Creating an account sets up the appropriate entries on the Zimbra LDAP directory server. the mailbox is created on the mailbox server. the file is removed from the server.Creating Accounts on ZCA • Enable Forwarding to allow users to specify forwarding addresses from their mailbox. When the end-user logs in for the first time or when an email is delivered to the user’s account. Zimbra Collaboration Suite Appliance ZCA 6. When this is complete. If you add contact information about the account and use the internal GAL.
Enable Automatically create missing domains. Disabling this option. so that when an account is imported and the domain they were on is not created on ZCA. The following options can be set: Set either • Generate a random password for each account. the domain is automatically created. The default is 0. • Length of generated password. makes it easy to import accounts from specific domain that have been precreated on the Zimbra Appliance. or • Use the same password for all new accounts.0. set the password configuration option you want to use and click Next.csv file that is created as this file lists the passwords that were created. On the Overview dialog. 4. The default is 8 characters. On the Directory connection dialog. 6. 54 ZCA 6. which means that no limits are set. 3. If you do not enable Automatically create missing domains. Enter the maximum accounts to import at one time.7 Zimbra Collaboration Suite Appliance . The password can be from 6 to 64 characters. On the Bulk provisioning options dialog. accounts from domains that do not exist on ZCA are not created.Administrator’s Guide 2. select whether to import accounts from Active Directory or from another LDAP directory. You need to give the password information to each user. If the wizard generates random passwords for each account. you must download the . enter the details for connecting to your Active Directory or other LDAP server. 5. • Check Require users to change the password after first login.
postal and phone information if it is available. The Import Wizard connects to the directory server and generates a report showing the number of accounts found on the server and how many of those accounts are already created on ZCA. After you complete this dialog. • LDAP search base is used to configure what subsection of the LDAP forest to search. The filter in the field (objectClass=organizationalPerson). is set to gather account information. click Next. middle.7 55 .0. In this field enter the LDAP search filter to run. last names. This dialog also shows the import options you configured.example. individual first. Here you can define search criteria to collect the type of account information you want to import. the LDAP URL is entered as ldap:// ldapdirectory.com • By default the port is 3268. Zimbra Collaboration Suite Appliance ZCA 6. You can change the filter. but you can change this • Use Security. Check SSL if this is used • Bind DN and bind password • LDAP filter.Creating Accounts on ZCA Enter the following information about the AD or LDAP server: • For Server Name. including email address.
Click Next. Download the . A . 56 ZCA 6. the file is removed from the server. When the import is complete. you will not be able to access it again. Choose a secure location to store it as it may contain password information for all of your users. By choosing the download option. This list includes the password information for each account. a Provision Accounts dialog shows the number of accounts imported and number of accounts that failed to be imported. The accounts are imported to ZCA.0.Administrator’s Guide 7. Download this file for future reference. Note if you choose not to downlaod the file now.csv file is created with the list of all provisioned accounts.csv file that lists the created accounts and their password.7 Zimbra Collaboration Suite Appliance . 8.
after the . On the Overview dialog. 3. • Step 1. the ZCS Migration Wizard creates the accounts and import the accounts content based in the . create an xml file with the migrating accounts data.xml file. Migrating accounts to the Zimbra Appliance is a two step process. calendars. click Migration Wizard.xml file from the data on the Active Directory.xml file data. Before you begin. run the ZCS Migration Wizard for Exchange one-step migration option using the . Creating the XML file 1.xml file is created. 2. Advanced Tools. contacts. When you select the one-step option.Creating Accounts on ZCA Migrating Accounts and Content Zimbra’s migration tools can be used to move users’ email messages. • Step 2. and task lists from an existing Microsoft Exchange server to ZCA.0.7 57 . identify the MAPI profile to use to log into the Exchange server. select the migration options. This information is used to create an . Zimbra Collaboration Suite Appliance ZCA 6. run the Migration Wizard and configure the migration options and Active Directory log on information. click Next. From the administration console. You enter this MAPI profile information in Step 4. In the Migration options dialog. the folder hierarchy is maintained. When the user’s files are migrated. From the ZCA administration console Advanced Tools tab.
Uncheck this box if the accounts were already created on ZCA. The password can be from 6 to 64 characters. • Check Require users to change the password after first login.7 Zimbra Collaboration Suite Appliance .0. On the Mail server information dialog configure the ZCA server and Microsoft Exchange information needed to log in to each server. • Ignore invalid SSL certificate is checked by default. address book contacts. and calendars. or • Use the same password for all new accounts. • Select whether to import items from the account’s Trash folder (deleted items) or Junk folder. 4. select Ignore previously imported emails so accounts do not have duplicate email messages. • Length of generated password. tasks.csv file that is created as this file lists the passwords that were created. • Create user accounts in ZCA is checked to enable the account . 58 ZCA 6. • If some accounts were migrated before. You need to give the password information to each user. If this is not checked and you do not have a commercial certifcate installed before you migrate accounts.xml element for provisioning the account.Administrator’s Guide Set either • Generate a random password for each account. • Select the items to import the accounts: email messages. If the wizard generates random passwords for each account. you must download the . the ZCS Migration Wizard for Exchange fails to migrate the accounts because the server certificate is not valid. The default is 8 characters.
but you can change this • Use Security. On the Active Directory information dialog. which means that no limits are set. Check SSL if this is used • Bind DN and bind password • LDAP filter. The LDAP URL is entered as ldap:// ldapdirectory.example. The filter in the field (objectClass=organizationalPerson). • • • Mapi profile name. MAPI server name is the name of the name of the Microsoft Exchange server from which data is collected. Enter the MAPI logon user DN Click Next. This is the MAPI profile you create for use with the Zimbra Migration Wizard to conduct the migration. Here you can define search criteria to collect the type of account information you want to import. • The ZCA administrator account is automatically configured. In this field enter the LDAP search filter to run.com • By default the port is 3268. • Enter the maximum accounts to import at one time. Enter the password for this account.0. The default is 0. enter the following information. • Server Name. is set to Zimbra Collaboration Suite Appliance ZCA 6. 5.Creating Accounts on ZCA • In the Target domain field enter the domain name where accounts are migrated to. • Enter the MAPI profile that is used to connect to the Microsoft Exchange server. This domain should be created on ZCA.7 59 .
The migration wizard connects to the Exchange server.xml file is created.Administrator’s Guide gather account information. • LDAP search base is used to configure what subsection of the LDAP forest to search. including email address. If you need to fix any of the options. click Previous. postal and phone information if it is available. If the information is correct. When you click Next. click Next. The Review migration options dialog shows the migration options you have configured. the . You can change the filter.7 Zimbra Collaboration Suite Appliance . last names. click Next. 6. individual first. middle. 60 ZCA 6.0. After you complete this dialog.
you will not be able to access it again. When you click Next. Select One Step Migration and browse to the .0. Click Download MS Exchange migration utility to download the ZCS Migration Wizard for Exchange executable file. Choose a secure location to store it as it may contain password information for all of your users. The accounts are now created on ZCA. Click Download XML file for MS Exchange migration utility and save the file to a folder on the computer. The ZCS Migration Wizard one-step migration makes it easy to create accounts and import the content you selected for those accounts. Users can now log on to their ZCA accounts. When the migration is complete. Note: See the Migrating from Microsoft Exchange to ZCS Guide for detailed information about the Wizard. Note if you choose not to download the file now.Creating Accounts on ZCA 7. Zimbra Collaboration Suite Appliance ZCA 6. the Import Destination dialog displays.xml file created on ZCA.7 61 . By choosing the download option. When you open the migration wizard. the Import Completed dialog displays. the migration begins and a progress bar is displayed. Using ZCS Migration Wizard to Create Accounts and Import Content You can run the ZCS Migration Wizard for Exchange executable file at any time. the file is removed from the server. 8.
Administrator’s Guide 62 ZCA 6.0.7 Zimbra Collaboration Suite Appliance .
Zimbra Collaboration Suite Appliance ZCA 6. Changing Passwords If you use internal authentication. you can quickly change an account's password from the administration console Account toolbar. Resources and Distribution Lists The administration console dashboard is used to manage accounts. The user must be told the new password. and view which lists the account is on • Create and change alias addresses • View an account’s mailbox • Change an account’s status and delete accounts • Reindex a mailbox To see a list of accounts. See the ZCA administration console Help for information about how to perform these tasks from the administration console. and profiles menu. domains. Managing Accounts The following are some of the details that you can manage from the dashboard: • Change password for a selected account • Find a specific account using the Search feature • Change account information • Add or delete an account for multiple distribution lists at one time.Chapter 6 Managing Accounts.0. Passwords can be from 6 to 64 characters and do not have an expiration date. resources and distribution lists. select Accounts from the Find address.7 63 .
This status is used to soft-delete an account before deleting the account from the server. Any View Mail action to access an account is logged to the audit. you can mouse over or right click on a folder to see the number of messages in the folder and the size of the folder. and tags. Reindexing a mailbox's content can take some time. searches may not find all results. you can reindex the mailbox to recreate the mailbox’s index file. login is disabled. and mail addressed to the account is queued at the MTA. the user cannot log in. 64 ZCA 6. Reindexing a Mailbox Mail messages and attachments are automatically indexed before messages are deposited in a mailbox. depending on the number of messages in the mailbox. • Maintenance. If a user reports an issue performing text searches or a message is logged in the mailbob.0.log file. When a mailbox status is closed. but mail is still delivered to the account. When a mailbox status is set to maintenance. Each mailbox has an index file associated with it.log warning of a possible corrupt index. This feature can be used to assist users who are having trouble with their mail account as you and the account user can be logged on to the account. A closed account does not change the account license.Administrator’s Guide View an Account’s Mailbox View Mail in the Accounts toolbar lets you view the selected account’s mailbox content. When a mailbox status is locked. The following account status can be set for an account: • Active. • Closed. importing. When you are in an account.7 Zimbra Collaboration Suite Appliance . but because searches cannot return results for messages that are not indexed. The login is disabled and messages are bounced. Mail is delivered and users can log into the client interface. calendar entries. Changing an Account’s Status Account status determines whether a user can log in and receive mail. Active is the normal status for a mailbox account. Users can still access their mailbox while reindexing is running. or restoring the mailbox. including all folders. This index file is required to retrieve search results from the mailbox. • Pending. An account can be set to maintenance mode for backing up. Pending is a status that can be assigned when a new account is created and not yet ready to become active. • Locked. the login is disabled and messages are bounced. The locked status can be set if you suspect that a mail account has been hacked or is being used in an unauthorized manner.
existing members of the list are automatically notified of the new share. the individual recipient addresses cannot be viewed. or delete distribution lists. The address line displays the distribution list address. Managing Distribution Lists A distribution list is a group of email addresses contained in a list with a common email address. Zimbra Collaboration Suite Appliance ZCA 6. Using Distribution Lists for Group Sharing Instead of creating individual share requests. and profiles menu. Users notify the administrator that they have shared an item with the distribution list and the administrator publishes the shared item to the list. they are sending the message to everyone whose address is included in the list. and changes the number of accounts used against your license. Deleting these accounts may prevent certain ZCA components from functioning and possibly the lose of administration dashboard access. The 1000 recipients include addresses in distribution lists that are nested within a distribution list. When a Zimbra user’s email address is added to a distribution list. Senders do not receive an error when they send a message to a distribution list with more than 1000 members. domains. change. Resources and Distribution Lists Deleting an Account You can delete accounts from the administration console. but the message is not sent to more than 1000 recipients. the user’s account Member Of tab is updated with the list name.7 65 . When a new shared item is published. but the content of the account is still available. If you are not sure that is what you want to do. the account and all the content is deleted. change the account status to Closed. Only administrators can create. select Distribution Lists from the Find address. This removes the account from the server. When users send to a distribution list. When you delete an account.Managing Accounts. The login is disabled and messages are bounced. To see a list of distribution lists. You can use this feature to limit the exposure of the distribution list to only those that know the address.0. The maximum number of members in a distribution list is 1000 recipients. the distribution list is automatically removed from the Member Of tab. deletes the message store. This is done in the Shares tab. distribution lists can be created to share items with a group. Important: System accounts designated with the icon and the administrator icon should never be deleted. When a distribution list is deleted or the removed. The Hide in GAL check box can be enabled to create distribution lists that do not display in the GAL.
Each meeting room location and other non-location specific resources such as AV equipment is set up as a resource account. domains. You can configure the account with the following details about the resource: 66 ZCA 6. Each account can have unlimited numbers of aliases. Managing Aliases An email alias is an email address that redirects all mail to a specified mail account. domains. select Aliases from the Find address. An alias is not an email account. These accounts do not count against your license. If you create a distribution list for sharing and do not want the distribution list to receive mail. and profiles menu. User accounts with the calendar feature can select these resources for their meetings.0. Administrators do not need to monitor these mailboxes on a regular basis. Create Distribution List Aliases A distribution list can have an alias.7 Zimbra Collaboration Suite Appliance . When members are removed from the group distribution list. Managing Resources A resource is a location or equipment that can be scheduled for a meeting. and profiles menu. and delete the alias. A Resource Wizard on the administration console guides you through the resource configuration. they are automatically granted the same shared privileges as other members of the group. When you select Aliases from the Manage Addresses Overview pane. From Aliases you can quickly view the account information for a specific alias. Distribution List Alias tab.Administrator’s Guide Everyone in the DL has the same share privileges that the grantee defines for the shared item. The resource accounts automatically accept or reject invitations based on availability. You can view and edit an account’s alias names from the account view. The contents of the resource mailboxes are purged according to the mail purge policies. their share privileges are revoked. To see resources available on the ZCA. This is set up from the administration console. select Resources from the Find address. When new members are added to the group distribution list. To see a list of aliases. You can set up the Share tab so that new members are automatically notified about items that are shared with them through the list. all aliases that are configured are displayed in the Content pane. move the alias from one account to another. you can disable the Can receive mail checkbox.
• Location information. In this case. No recurring appointments can be scheduled for this resource. thus more than one meeting could schedule the resource at the same time. if the resource is free the meeting is automatically entered in the resource’s calendar and the resource is shown as Busy. You can modify the autodecline rule to accept some meetings that conflict. the resource account automatically accepts appointments unless the resource is already scheduled. including room name. and room capacity When you create a resource account. This value is enabled when the resource can be scheduled for only one meeting at a time. When this option is selected. You can modify the auto-decline rule to accept some meetings that conflict.Managing Accounts. auto decline on conflict. • Auto accept if available. Because the resource always accepts the invitation. and. Appointment requests that do not conflict are marked as tentative in the resource calendar and must be manually accepted. When the meeting invite is sent. they can view the description of the resource. • Auto accept always. either location or equipment • Scheduling policy • Forwarding address to receive a copy of the invite • Description of the resource • Contact information. The following resource scheduling values can be set up: • Auto decline all recurring appointments. contact information. the resource account automatically declines all appointments that conflict. users invite the equipment resource and/or location to a meeting. an email is sent to the resource account.7 67 . Resources and Distribution Lists • Type of resource. Zimbra Collaboration Suite Appliance ZCA 6. • Manual accept. auto-decline on conflict. the suggested use for this policy would be for a frequently used location off premises that you want the location address to be included in the invite to attendees. If you set this up. and free/busy status for the resource if these are set up. This can be a person to contact if there are issues. When they select the resource. a directory account is created in the LDAP server. To schedule a resource. specific building location including building and address. configure the forwarding address so a copy of the invite is sent to the account that can manually accept the invitation.0. based on the scheduling policy. When this option is selected. Setting up the Scheduling Policy for Resources The scheduling policy establishes how the resource’s calendar is maintained. The free/busy times can be viewed. free/busy information is not maintained. The resource account automatically accepts all appointments that are scheduled.
• An address to forward invites. edit. select Allow only the following internal users to invite me to meetings and add the appropriate users’ email addresses to the list.0. Managing Resource Accounts The Resource Accounts Preference>Calendar tab can be configured to let users manage the Resource’s Calendar. The resource account is manually managed. For accounts that include the auto decline on conflict value. or decline the invites.7 Zimbra Collaboration Suite Appliance . add. In the Permissions section. To fully manage a resource account’s calendar. You can configure the following options to manage the resource. The resource accepts appointments even if there are conflicts until either the number of conflicts reaches the maximum allowed or the maximum percentage of conflicts allowed. Invites. 68 ZCA 6. Maximum allowed number of conflicts and/or Maximum allowed percent of conflicts are configured to allow a recurring resource to be scheduled even if it is not available for all the requested recurring appointment dates. remove. Users delegated as manager have full administrative rights for that calendar. either as a number of conflicts or as a percentage of all the recurring appointments to partially accept recurring appointments.Administrator’s Guide • No auto accept or decline. accept. you can share the resource calendar with a user who is given the manager rights. you can change the address • Who can use this resource. A delegated user must log into the resource account and accept or decline all requests. If the forwarding address was set up when the account was provisioned. If you set both fields. the resource declines appointments whenever either of the conditions are met. Conflict Rules. They can view. you can set up a threshold.
contacts. IPod Touch. ZCA 6. The following diagram shows the flow of data from the server to the mobile. Windows Mobile 5 (WM5).0. The ActiveSync™ protocol is used to configure and sync the Zimbra mailbox server with the native client that is used on a user’s device.7 69 . ActiveSync™ 1 Native Client 2 Internet 3 Reverse Proxy (Optional) Mailbox Server 4 Authentication LDAP server Disk Storage The diagram shows how the native mobile device application software syncs with the Zimbra mailbox server using Activesync™. calendar and task data and device security policy enforcement between the mobile device and an account on the mailbox server. Zimbra Mobile is compatible with IPhone. and 6 (WM6) devices. and many other phones that support the Active Sync protocol. Devices use the native software and UI that is installed on the device to sync.Chapter 7 Managing Zimbra Mobile Zimbra Mobile is the Zimbra synchronization program enabled on the mailbox server that provides over-the-air synchronization of mail.
The protocol goes through the reverse proxy if it is present in the path.php?title=Mobile_Device_Setup http://wiki. create appointments. Older devices do not respond to security policies. • User name.7 Zimbra Collaboration Suite Appliance .Administrator’s Guide 9. The Zimbra mailbox server address b.php?title=IPhone Setting up Mobile Device Security Policies The administrator can configure mobile security policies that enforce security rules on compliant mobile devices that sync with Zimbra Appliance accounts. They can send email. Setting Up Mobile Devices Mobile sync is enabled either in the profiles for the account or enabled on individual accounts. The following may need to be configured in the mobile device: • Server name (address). no additional plug-ins are required to be able to use the Zimbra Mobile feature. The user’s client connects to the Internet using the ActiveSync protocol for syncing with the Zimbra mailbox server. see the Mobile Device Setup pages on the Zimbra Wiki. Enter the fully qualified host name of the user’s Zimbra Appliance mailbox server. You can enforce general security policies including password rules and set up local wipe capability on compliant devices. • SSL certificate from the server may have to be added to the device as trusted if SSL is used when the certification is self-signed. The client then connects to the user’s account on the mailbox server. Users can immediately sync their account to their mobile device when this is configured. The mailbox server accesses the LDAP server to verify and authenticate the user’s credentials before allowing a connection. In most cases.zimbra. • Domain. 3. Enter the user’s primary Zimbra Appliance account name.0. For details about specific device setup. The user’s username as configured on the account c. and add contacts to their address book. 70 ZCA 6. Users configure the following information: a. Note: Only WM6 devices and IPhones support security policies set by the server. http://wiki.com/index.zimbra. Enter the user’s Zimbra Appliance domain name (DNS). 4.com/index. The user’s Zimbra mailbox domain name 2.
users must enter their PIN.7 71 . Once the server confirms that the policy is enforced on the mobile device.0. To unlock the device. See the Users’ Mobile Device Self Care Features section. This typically means that if a Personal Identification Number (PIN) has not been set up on the device or the PIN is not as strong as required by the mobile policy you set up. In addition to the rules. a locally (generated by the device) initiated wipe of the device is performed. If a mobile device is lost or stolen.Managing Zimbra Mobile After the mobile policy is set up. the user is required to fix the PIN before they can sync with the server. This erases all data on the device. mobile devices that are capable of enforcing security policies automatically set up the rules and immediately enforces them. the device is locked. after the PIN is entered incorrectly more than the specified number of times. after the number of minutes configured. Zimbra Collaboration Suite Appliance ZCA 6. the device can sync. the device is protected by the following policy rules: • When the Idle Time before device is locked is configured. Remote Wipe can be used to erase all data on lost or stolen devices. the next time a mobile device sends a request to the server. • When the Number of consecutive incorrect PIN inputs before device is wiped is configured.
the wipe command is initiated. A user selects the device to wipe and clicks Wipe Device. Forces the user to create a personal identification number on the mobile device. Users can directly manage the following device functions from here: • Perform a remote wipe of a device. but a device that only supports a numbered PIN can still be used. 72 ZCA 6. . How long the device remains active when not in use before the device is locked.0. If a mobile device is lost.Administrator’s Guide Setting Mobile Device Policies Attributes The following attributes can be configured to establish rules for PIN and device lockout and local wipe initiation rules. The next time the device requests to synchronize to the server. the status of the device in the Preference> Mobile Devices folder shows as wipe completed. or no longer being used. Requires that the password includes both numeric and alpha characters. stolen. Idle time before device is locked (Minutes) Users’ Mobile Device Self Care Features The Zimbra Web Client Preference> Mobile Devices folder lists users mobile devices that have synced with ZWC. users must enter their PIN. The device is returned to its original factory settings. the policy requires an alphanumeric PIN. To unlock the device. Once the wipe is complete. For example. The device does not need to contact the server for this to happen. users can initiate a remote wipe from their ZWC account to erase all data from the mobile device.7 Zimbra Collaboration Suite Appliance . Force PIN on device Require alpha-numeric password for device Password Strength Policy Settings Minimum length of device PIN Number of consecutive incorrect PIN input before device is wiped Specifies the minimum length of a password. Number of failed login attempts to the device before the device automatically initiates a local wipe. Allow non-provisionable devices Allow partial policy enforcement on device Devices that are capable of enforcing only parts of the mobile security policy can still be used.
Managing Zimbra Mobile
Users can cancel a device wipe any time before the device connects with the server. • Suspend a sync that has been initiated from the mobile device and resume the sync to the device • Delete a device from the list. If a device is deleted from the list and attempts to sync after that, the server forces the device to re-fetch the policy on the next sync of the device. Note: This list can include devices that do not have the ability to support the mobile policy rules. Wiping a device does not work.
Changing Mobile Device Password Policy
Once a mobile device is locked by the Zimbra Appliance mobile password policy, in order to remove the PIN requirement on the device, the device sync relationship with the server must be deleted and then the PIN requirement for the device must be turned off. After the PIN requirement is turned off, the user re syncs the device to the account. 1. In the administration console, open the user account to be modified. 2. Open the Zimbra Mobile tab and uncheck Force pin on device. Once the password policy has been turned off, users must resync their devices to their ZWC account as follows: • If the device is a WM6 device, the user syncs to the account. After the sync has completed, instruct the user to go to the Lock setting on the device and turn off the device PIN. • If the device is an iPhone/iPod Touch 3.0 or above, the user syncs to the account. After the sync, instruct the user to go to the Settings>General properties and turn off Passcode Lock. Note: If the iPhone/iPod Touch is prior to 3.0, there is an Apple software bug that prevents downloading new device policies to take effect. The user must delete the ZCA account from the iPhone/iPod Touch, turn the PIN off, and then re-setup sync with the ZCA. Because the password requirement was turned off, a PIN is not asked for.
Zimbra Collaboration Suite Appliance
Zimbra Collaboration Suite Appliance
account deleting 65 other configuration settings 45 account quota 47 account status 64 account, creating single 52 accounts, creating 51 accounts, importing 53 accounts, migrating 57 accounts, user 16 Active Directory, using and passwords active status 64 address book, features 43 administration console, overview 9 administrator account 10, 15 administrator password, change 10 aliases 16 anti-virus settings 11 appointment reminder 44 appointment reminder popup, Yahoo!BrowserPlus 44 attachments rules 20 auth token, immediate session end 49 authentication modes 29
contact lists 43 core functionality
deleting accounts 65 distribution list used for sharing 66 distribution list, maximum members 65 distribution list, sharing items 46 distribution lists 16 distribution lists, group sharing 65 distribution lists, managing 65 documentation 7 domain profiles 38 domain, default domain 20 domain, general information 19 domains 16 authentication modes 29 virtual hosts 31 domains, automatically created 54 domains, global address list mode 27 domains, managing 25
email messaging, features 39 equipment resources 66 export calendar appointments in .ics export preferences on ZWC 42 external LDAP 30
background color, changing on Zimbra Web Client 34 Briefcase feature 45
failed logging policy, setting 48 features to configure 38 features, web client 5 forwarding address, hidden 40 free/busy interop, Exchange setup requirments 32 free/busy interoperability 32 free/busy, configuring 32
calendar preferences 44 calendar, enabling personal appointments only 44 calendar, import or export .ics 44 calender, features 43 certificate, requesting CSR 23 certificates - self-signed and commercial 22 changing account status 64 changing password, users 63 closed status 64 contact 7
GAL access for COS GAL mode 27
Zimbra Collaboration Suite Appliance
equipment 15 resources. user self care 72 mobile devices. setting up notification quotas. location 15 resources. enabling 44 group sharing. working with spam check 41 mail identities 40 mail notification 40 mailbox full notification 47 mailbox quotas specifying 47 mailbox.ics import preferences on ZWC 42 importing accounts 53 importing accounts. domain 38 profiles. maintaining calendars 67 resources. setting up 70 R reindexing a mailbox 64 relay MTA for external delivery 20 resource accounts. external access 41 postmaster alias 10 profiles 16 profiles. sharing 68 resource conflict rules 68 resources 16 resources. failed login policy 48 persona 40 POP3. mobile device 70 session idle lifetime 49 session time out policy. expire 49 setting up profiles 37 settings tab 19 shared items.0. address book 47 quota. setting 47 password. managing 68 resource calendar.7 Zimbra Collaboration Suite Appliance . trial 21 license. using distribution lists for 65 O out of office reply 40 H hidden forwarding address 40 P password policy. password strength policy settings 72 mobile device. passwords 53 importing process for accounts 53 interop 32 44 L license. scheduling policy 67 REST URL 25 root alias 10 rules for attachments 20 S scheduling policy for resources 67 screen resolution. security policy 70 mobile devices. 49 sessions. reindexing 64 mailbox. managing 66 resources. distribution list 46 50 N New menu 15 76 ZCA 6. standard web client security policy. changing admin 10 password. setting up 37 provisioning accounts 51 public service host name 25 publishing shares 66 I icons used 14 IMAP access 41 import calendar appointments in . changing password policy 73 mobile device. using to migrate accounts 61 mobile device. creating xml file 57 migration wizard.Administrator’s Guide group calendar. view from admin console 64 managing resource accounts 68 managing resources 66 maximum number in distribution lists 65 message lifetime 49 migrating accounts. setting 47 47 9 M mail filters 41 mail filters. managing 46 shares tab. Zimbra 21 location resources 66 logging into the admin console Q quota. installing 22 license.
65 50 T tasks feature 45 themes.0.7 Zimbra Collaboration Suite Appliance . import/export account data Zimlets 33 42 77 ZCA 6.sharing. customizing 34 trashed message lifetime 50 U untrusted connection warning 10 Update tab 17 uploading files. maximum size allowed 20 V vacation message 40 view mailbox from admin console viewing SSL certificate 24 virtual host 31 64 W Web client features 5 web client features 39 wipe device. for mail filters 41 standard web client. setting as default support 7 system accounts 15. notifying distribuion list 66 spam message lifetime 50 spam white list. mobile 72 Z Zimbra mobile 46 zimbra mobile 69 Zimbra Web Client features 38 Zimbra web client.
0.7 Zimbra Collaboration Suite Appliance .Administrator’s Guide 78 ZCA 6.