This action might not be possible to undo. Are you sure you want to continue?
Copyright 2010 Zimbra. All rights reserved. No part of this document may be reproduced, in whole or in part, without the express written permission of Zimbra. Zimbra, a division of VMware, Inc. 3401 Hillview Avenue Palo Alto , California 94304 USA www.Zimbra.com ZCS 6.0.7 7/27/2010
Table of Contents
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Core Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Core Zimbra Server Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Zimbra License Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Available Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Support and Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Chapter 2 Working in the Administration Console. . . . . . . . . . . . . . . . . . . 9
Logging Into the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Setting Up the Administrator Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Changing Administrator Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Zimbra Status Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Anti-spam Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Anti-virus Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Convertd Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 LDAP Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Mailbox Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 MTA Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Spell Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Stats Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Disk Space Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Monitoring ZAP Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Navigating the Administration Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Working in the Dashboard Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Working in the Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Working in the Advanced Tools Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Managing Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Updating ZCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Chapter 3 Managing ZCA Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 19
Changing General Information about your Default Domain . . . . . . . . . . . . . 19 Default Domain Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Setting the Maximum Size of Uploads to Briefcase . . . . . . . . . . . . . . . . 20 Setting Up Relay MTA for External Delivery . . . . . . . . . . . . . . . . . . . . . . 20 Configuring Rules for Receiving Attachments to Email . . . . . . . . . . . . . . . . 20 Managing the Zimbra License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Managing Your Self-Signed or Commercial Certificates . . . . . . . . . . . . . . . 22 Requesting a Commercial Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Viewing the SSL Certificate Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Setting Up Domains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Configuring General Information Settings. . . . . . . . . . . . . . . . . . . . . . . . 25 Setting Up Your Global Address List (GAL) . . . . . . . . . . . . . . . . . . . . . . 27 Setting Up Account Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Setting UP Virtual Hosts for Your Domain . . . . . . . . . . . . . . . . . . . . . . . 31 Setting up Zimbra Free/Busy Interoperability . . . . . . . . . . . . . . . . . . . . 32 Managing Zimlets on the Domain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Zimbra Collaboration Suite Appliance iii
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Chapter 7 Managing Zimbra Mobile . . . . . . . . . . . . . . . . . . . . . 51 Before Creating Accounts . . . . . . . . . . . . . . . . . . 57 Chapter 6 Managing Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Setting Session Timeout Policy . . . . . . . . . . . . . . . . . . . . . . . . 49 Other Account Configuration Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 ZCA Features to Configure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Chapter 4 Customizing Profiles and Setting Up Mail Policy Rules . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Setting Failed Login Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Zimbra Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Setting Password Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 View an Account’s Mailbox . . . . . . . 43 Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Briefcase. . . . . . . . . . . . . . . . . . . . . . . 51 Password Options. . . . . 69 Setting Up Mobile Devices . . . . . . . . . . . . . . . . . . . 72 Users’ Mobile Device Self Care Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Using Distribution Lists for Group Sharing . . . . . . . . . . . . . . . . 64 Changing an Account’s Status . . . . . . . . . . . . . . . . . . . . . . 70 Setting Mobile Device Policies Attributes . . . . . . . . . . . . . . . 49 Setting Email Retention Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Reindexing a Mailbox . . . . . . . . . . . . . . . . . . . . . 52 Importing Accounts . . . . . . . . .Administrator’s Guide Customizing Themes for Domains . . . . . . . . . . . . . . . . . . . . . . . 38 Email messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Migrating Accounts and Content. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Setting up Mobile Device Security Policies . . . . . . . . . . . . . . . . . . . . . 52 Creating a Single Account . . . . . . . . . . 65 Managing Distribution Lists . . . . . . . . . . . . . . . . . . . . . . . Resources and Distribution Lists. . . . . . 37 Setting Up Profiles . . . . . . . 63 Managing Accounts . . . . 45 Enabling Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Configuring Advanced Tap Options . . . . . . . . . . . . . . . 51 Creating User Accounts . . . . . . . . . . . . . . . . . . 39 Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 About Zimbra Web Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Deleting an Account . . . . . . . . . . . . . . . . . . . . 66 Managing Resources . . . . . . . 73 iv Zimbra Collaboration Suite Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Other Feature Configuration Settings for Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Managing Aliases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Setting Account Quotas . . . . . . 63 Changing Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Chapter 5 Creating Accounts on ZCA . . . . . . 72 Changing Mobile Device Password Policy . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Disabling Preferences. . . . . . . . . . . . . . . . . . . . . . . .
reply.0. and use other standard mail features • View mail by conversation threads • Tag mail to easily group messages for quick reference • Perform advanced searches • Save searches • Use the Calendar feature to schedule appointments • Create address books Zimbra Collaboration Suite Appliance ZCA 6. forward.Chapter 1 Introduction Zimbra is the leader in open source. Core Functionality The Zimbra Appliance is an innovative messaging and collaboration application that offers the following state-of-the-art messaging and collaboration solutions: • Intuitive message management and search • Personal and shared calendars • Multiple address books • Task management tool • Collaboration tools for online document authoring Zimbra offers two browser based web clients. educational institutions.7 5 . and government agencies. service providers. and Standard Zimbra Web Client as an HTML client. Advanced Zimbra Web Client that offers a state-of-the-art Ajax web client.0 collaboration and messaging software for enterprises. The Zimbra Collaboration Suite Appliance is your email and collaboration cloud delivered as a virtual appliance for faster provisioning and easier administration than traditional solutions. Administrators centrally manage the appliance from the administration console. Web 2. Some of the features that can be found in the web client include: • Compose. read. This guide is intended for system administrators responsible for creating and maintaining accounts.
• Create and mange user accounts. including the ability to use Microsoft Active Directory • Anti-spam protection • Anti-virus protection Task-Based Administration Console The Zimbra Appliance is managed from a task based administration console. address book lists with others • Set mailbox usage preferences. resources. share and publish rich documents online Core Zimbra Server Functionality The core Zimbra server functionality includes: • Mail delivery and storage • Indexing of mail messages upon delivery • Mailbox server logging • IMAP and POP support • Directory services. Global Address List (GAL) and external authentication • LDAP interoperability for GAL and external authentication • Self-signed and commercial SSL certificate management • Zimbra license management • Service status overviews • Automatic update mechanism • Service level control with status • Diagnostic tools to log file downloads 6 ZCA 6. distribution lists. domains and aliases • Maintain profiles for feature based administration • Mobile device policy management • Color scheme configuration options of the Zimbra Web Client interface • Advanced tools for migration and interoperability • Exchange migration tools • Exchange interoperability for free/busy.Administrator’s Guide • Share calendars. email folders.0.7 Zimbra Collaboration Suite Appliance . including defining mail filtering options • Use the Tasks feature to create to-do lists and manage tasks through to completion • Create. The console offers the following management features: • Dashboard with task based management features.
Zimbra. and expiration date of the regular license. and a description of administration tasks and configuration options. a trial license was automatically installed.Zimbra. When you installed ZCA.zimbra. go to http://bugzilla. This trial license is good for 60 days.html If you encounter problems with this software.com to purchase Zimbra Collaboration Suite • Contact support@zimbra. • Zimbra administration console Help. This license is encrypted with the number of Zimbra accounts (seats) you have purchased.7 7 .com/support/support_overview.com for support issues. • Release Notes. The latest notes can be found on the Zimbra website. Late-breaking news for product releases and upgrade instructions are contained in the release notes.com to submit a bug report.com. http://www. You will need to purchase a Zimbra regular license in order to create accounts after the trial license expires. Zimbra Collaboration Suite Appliance ZCA 6.zimbra. The help topics describes how to perform tasks required to centrally manage mailbox accounts from the administration console. This guide provides a product overview. The help topics describe how to use the features of the Zimbra Web Client. see the Zimbra website.Introduction Zimbra License Requirements A Zimbra license is required in order to create accounts. Make sure to provide enough detail so that the bug can be easily duplicated. • Contact sales@Zimbra. Support and Contact Information Visit www. • Zimbra Web Client Help. the effective date. www. Available Documentation The following documentation is available: • Administrator Guide. We appreciate your feedback and suggestions.0. For information about the Zimbra support program.com to join the community and to be a part of building the best open source messaging solution.
Administrator’s Guide 8 ZCA 6.7 Zimbra Collaboration Suite Appliance .0.
if they are configured.xxx:5480 You can find the IP address on the vSphere Client. address settings.7 9 .Chapter 2 Working in the Administration Console This chapter describes the components of the Zimbra Collaboration Suite Appliance (ZCA) administration console. The administration console consists of the following four main tabs.xxx. • Zimbra Administration tab. This shows the status of the ZCA services. Zimbra Collaboration Suite Appliance summary tab. Zimbra Collaboration Suite Appliance ZCA 6. • Update tab.xxx. This tab is used when a ZCA version is updated. • Network tab. This tab shows the network status. Logging Into the Console To log into the administration console open your browser and type the Zimbra Appliance host name URL as https://xxx.0. The administrator can download and install the update from this tab. This tab opens the admin dashboard used to manage accounts and domains. and proxy server settings. • Zimbra Status tab. The administration console is the browser-based user interface the ZCA administrator uses to centrally manage ZCA.
The Zimbra Status tab opens and shows that status of all services. click the Zimbra Administration tab. Initial administrative tasks for this account may include setting up the administrator mailbox to create aliases and forwarding addresses needed for the administrator’s working environment. • Root. the anti-virus notification is sent directly to the admin account. if an untrusted connection warning displays. • The password is the password of the VMware virtual machine set during the installation of ZCA. Select the administrator account and change the password. Changing Administrator Passwords The administrator password is created when ZCA is set up during installation.Administrator’s Guide • The user name is vmware. This address is where notification messages from the operating system are sent. If you did not change the default settings during the installation. You should log on to this account frequently. Setting Up the Administrator Account One administrator account can be created in ZCA and this account is created during the installation of ZCA. ignore the warning and select the option to continue. Zimbra Status Tab When you log on to ZCA. Other appliance reports may be sent to the admin account as well. This opens the administration dashboard where you manage ZCA accounts and domains. 10 ZCA 6. When all services are green. The postmaster address is displayed in emails that are automatically generated from the mail transfer agent (MTA) and sent to the sender when messages cannot be sent. Services that are not running display in red. the message is forwarded to the administrator mailbox. The password can be changed at any time from the Accounts toolbar. If users reply to this postmaster address. the first page that is displayed shows the Zimbra services. This admin account is the first account provisioned on the server and allows you to log on to the administration account using the password that was created at the same time.7 Zimbra Collaboration Suite Appliance . Note: When you log in to the ZCA administration console the first time.0. Two aliases for the administrator account are created during install: • Postmaster. This tab also shows the amount of free mail storage disk space remaining.
Zimbra Collaboration Suite Appliance ZCA 6. Any message tagged between 33%-75% is considered spam and delivered to the user’s Junk folder. to send notification to administrators when a virus has been found.7 11 .Working in the Administration Console Anti-spam Service The Zimbra Appliance utilizes SpamAssassin to control spam. Messages tagged above 75% are always considered spam and are discarded.0. An automated spam training filter is enabled and two feedback system mailboxes are created to receive mail notification. When a message is tagged as spam. SpamAssassin uses predefined rules as well as a Bayes database to score messages with a numerical range. the message is delivered to the recipient’s Junk folder. These addresses are automatically configured to work with the spam training filter. • Non-spam (referred to as ham) Training User to receive mail notification about mail that was marked as junk. • Spam Training User to receive mail notification about mail that was not marked as junk. The accounts created are listed in the accounts list. and to send notification to recipients alerting that a mail message with a virus was not delivered. Anti-virus Service Clam AntiVirus software is bundled with the appliance as the virus protection engine. How well the antispam filter works depends on recognizing what is considered spam or not considered spam from messages that users specifically mark as Junk or Not Junk in their accounts. but should be. Users can view the number of unread messages that are in their Junk folder and can open the Junk folder to review the messages marked as spam and move a message if it is not spam. but should not have been. The anti-virus software is configured to block encrypted archives. ZCA uses a percentage value to determine spaminess based on a SpamAssassin score of 20 as 100%.
including messages. a notification is automatically sent to that address. Functionality includes: • SMTP authentication • Attachment blocking • Relay host configuration Spell Service This is the spell checker service used for Zimbra Web Client (ZWC) to check the spelling when an email message is composed. MTA Service MTA receives email through SMTP and routes each message to the mailbox server. the Zimbra MTA checks every two hours for any new anti-virus updates from ClamAV. Convertd Service The convertd service is a conversion service that is used to extract the text from attachments to email messages so they can be indexed along with the email body. The default is to set up the admin account to receive the notification. When a virus has been found. calendars. During ZCA installation. LDAP Service LDAP directory services provides a centralized repository for information about users and devices that are authorized to use your network. In addition. By default. The LDAP directory service is used for internal authentication. 12 ZCA 6.Administrator’s Guide The anti-virus protection is enabled for each server during installation. This is referred to as the GAL. Mailbox Service The mailbox service manages all accounts’ mailbox content. and briefcase folders. Anti-virus protection is enabled for each server when the Zimbra software is installed.7 Zimbra Collaboration Suite Appliance . attachments. LDAP entries are made for every ZCA attribute that specify operating parameters for the appliance. ZCA uses the LDAP directory to look up user addresses from within the company. Each account has an unique mailbox ID that is the primary point of reference to identify the account. the notification address for anti-virus alerts is configured. contacts.0.
com/support/systems-monitoringdoc Diagnostics Link The Diagnostics link is used for troubleshooting ZCA.7 13 . The console includes three tabs that make it easy to quickly find items in the console. used to manage the daily ZCA activity for accounts. The storage space is used to save the content of users’ accounts.Working in the Administration Console Stats Service This service maintains statistics about the operation of the application.hyperic. In most cases. Navigating the Administration Tab You manage all user and domain configuration tasks from the administration tab.com/products • For documentation: http://www. used to manage server configuration and to create a policy for attachments received with email messages. When you run a diagnostics of ZCA. • Dashboard. Monitoring ZAP Servers You can set up a third-party monitoring tool to manage ZCA servers. • Settings.0. Disk Space Usage The Status tab shows the amount of free storage space remaining on the disk. the results are saved to a zip file that can be forwarded to support. Zimbra Collaboration Suite Appliance ZCA 6. HQ's default metric collection provides real time monitoring of availability. and utilization. The information is not available for administrator’s review. You should regularly monitor the disk capacity and when disks reach the 85% full threshold. performance. you should plan to add additional disk space. but is available for Zimbra support to troubleshoot issues.hyperic. A link to the Spring Source Hyperic HQ monitoring tool is available from the Status tab. you are directed to use this link by Zimbra support to help diagnose issues. For more information about Hyperic HQ go to the following links: • For product description: http://www.
and profiles area. used to manage the Zimbra Appliance license and certificates. and resources.7 Zimbra Collaboration Suite Appliance . Tasks Managed from the Administration Tab Some of the tasks that are performed from the administration console include: • Managing your domain and create new domains • Managing general configuration settings including licenses and certificates • Setting up virtual hosts on a domain • Creating and managing end-user accounts • Creating different profiles that define enabled features and assign the profiles to accounts • Creating and managing distribution lists and aliases • Migrating Microsoft Exchange user accounts to ZCA using the migration tool • Importing multiple accounts • Managing resources that can be scheduled for meetings • Changing user passwords Working in the Dashboard Tab From the ZCA dashboard tab you can view a list of account addresses. domains. This tab includes tools for migrating and importing accounts. 14 ZCA 6. select the item from the menu on the right of the Find address. You can identify the type of account from the icon.0. profiles.Administrator’s Guide • Advanced Tools. aliases. domains. To view each of these items in the Content pane. When you view All addresses. distribution lists. the Content pane shows all addresses in ZCS.
Only one administrator account can be created. and resources Description of Items to Create From the New menu on the dashboard toolbar you can create the following items. These are specific accounts used by ZCA. profiles. Aliases do not count against your ZCA license. Zimbra Collaboration Suite Appliance ZCA 6. Resource accounts do not count against your ZCA license. This icon represents a resource location account. (spam and ham) and GALsync account if you configure GAL for your domain. This icon represents a distribution list. aliases. Distribution lists do not count against your ZCA license.7 15 . This type of account counts against your ZCA license account limit. This icon represents a resource equipment account. domains. aliases. distribution lists. profiles. and resources • Edit and delete the items you have created • Change passwords for accounts • View an accounts mailbox • View a list of account addresses. the ZCA license account limit reflects the change. When you delete an account.Working in the Administration Console This icon represents system accounts. Do not delete this account! This icon represent user accounts. This account counts against your ZCA license. From the dashboard you can manage the following items. • Create new accounts. distribution lists. Do not delete these accounts! This icon represents the administrator account.0. This icon represents an alias account. domains. System accounts include the spam filter accounts for junk mail.
setting options. Lists all accounts. profiles. • Resources. passwords and aliases for an account. • Aliases. and configure the authentication mechanism to be used for that domain. or delete profiles. • Profile. Lists the domain in the Zimbra Appliance environment. Lists profiles that have been created.0.7 Zimbra Collaboration Suite Appliance . In the Accounts folder. The following domain items are managed from the Settings tab: • Update server configuration • Set rules for what type of attachments can be received with an email message Working in the Advanced Tools Tab The Advanced Tools tab page includes features that are infrequently accessed after you initial configure ZCA. configure GAL.Administrator’s Guide • Accounts. You can create new resources and set the scheduling policy for the resource. The tab includes the following items: • Zimbra License tab that shows ZCA license information 16 ZCA 6. Lists all aliases that have been created in user accounts. Lists location or equipment that can be scheduled for a meeting. • Distribution Lists. As a minimum. the default profile is displayed. You can create new distribution lists and add to or delete members from a distribution list. Working in the Settings Tab The Settings tab is used to manage general ZCA settings. You can create and manage domains. You can create. • Domains. you create and manage end-user accounts. You can use the Move Alias feature from the toolbar to move an alias from one account to another. edit. Lists all distribution lists.
7 17 . and host name. Updating ZCA The Update tab is used to check for ZCA updates and to install those updates when they become available. DNS server address. gateway.Working in the Administration Console • SSL Certificates tab that displays the information about the certificate assigned to ZCA • Migration Wizard and Import Accounts wizard links to help you migrate accounts and their content or import account information to provision many accounts at once Managing Network Settings The Network tab displays the Zimbra Appliance network connection settings. Zimbra Collaboration Suite Appliance ZCA 6.0. including IP address. When you make changes to the network settings. • The Proxy tab is configured if an HTTP proxy is required for access to the Internet for Web services that the Zimbra server may access. You can set specific addresses or you can select to obtain the configuration from DHCP server. • The Status tab displays the Zimbra Appliance network status. netmask. The Proxy tab is configured if external calendar servers or social networking services are made available from user accounts. • The Address tab can be used to change the network addresses if you move the server to a new network. restart ZCA from the VMware VSphere console to make sure your changes take affect on all ZCA services.
0.Administrator’s Guide 18 ZCA 6.7 Zimbra Collaboration Suite Appliance .
Zimbra Collaboration Suite Appliance ZCA 6. You can manage these tasks from the administration console: • Install and manage your Zimbra license • Install and view your SSL certificates • Create new domains • Configure the authentication method to use.0.Chapter 3 Managing ZCA Configuration ZCA settings are configured during the initial installation of the application and can be modified from the administration console. You can change this.7 19 . internal or external • Define the virtual host for a domain • Change general information configured for the default domain • Customize the client color scheme • Manage Zimlets that are available for accounts • Set up free/busy interop for scheduling meetings when you have users on both ZCA and Exchange • Define the email attachment filtering policy for incoming emails Changing General Information about your Default Domain The general information tab shows the following configuration details.
Setting the Maximum Size of Uploads to Briefcase If the Briefcase feature is enabled.Administrator’s Guide • Default domain name. This setting is used to instruct the MTA to send all non-local mail to a different SMTP server.zip. This is configured during the installation of ZCA. resulting from mail servers. or used as a third-party anti-virus and anti-spam gateway. This is the maximum size of a file that can be uploaded into Briefcase. This also used as the assumed domain name when only a user name but not the domain is provided.7 Zimbra Collaboration Suite Appliance . users can upload files up to 10240K in size to their accounts. scripts. Setting Up Relay MTA for External Delivery Setting this parameter is optional. • Relay MTA for external delivery. • Maximum size of an uploaded file for Documents or Briefcase.0. Important: Use caution when setting a relay host to prevent mail loops. or email clients that generate automatic replies or responses. there is no limit to the size of the upload. This is the assumed domain name when users try to authenticate without providing a domain name as part of their login name. The default is 10 Mb. You can change this on the General Information tab. you can configure rules to filter all attachments from email messages or attachments with a specific extension type. Common use cases for a relay host is when an ISP requires that all your email be relayed through a designated host or if you have some filtering SMTP proxy server. an email loop is created. If you set the default to 0. such as . The relay host name is the appliance MTA to Gateway host. 20 ZCA 6. If one such automatic response triggers another automatic response on the other side. This is changed from the Settings>Attachments tab. (An email loop is an infinite loop phenomenon. This is the default. This is the relay host name to which the MTA relays external email Default Domain Name The default domain name is the fully qualified hostname of the server.) Configuring Rules for Receiving Attachments to Email To help prevent potential viruses from being received.
the effective date. Attachment to an email message can be viewed either in HTML or the attachment can be viewed in the original format. Files attached to email messages can only be viewed in HTML.0.7 21 . When you installed ZCA. and expiration date of the regular license. renew.Managing ZCA Configuration The Attachments tab can be configured as follows: • Block all attachments. Messages with those type of extensions attached are rejected and the sender and recipient are notified that the message was blocked. This license is encrypted with the number of Zimbra accounts (seats) you have purchased. • Allow viewing attachments only in HTML. you must update the server with the new license information. Zimbra Collaboration Suite Appliance ZCA 6. You can also restrict receiving attachments by the file extension type. This option blocks all attachments types sent with email messages and can be set to prevent a virus outbreak from attachments. When you purchase. a trial license was automatically installed. • Do not restrict viewing attachments. You will need to purchase a Zimbra regular license in order to create accounts after the trial license expires. This trial license is good for 60 days. Extensions that are restricted here do not display even if you have selected Do not restrict viewing attachments. You can select from the common extension types that are listed or add other types of extensions. Use the Install License Wizard from the administration console’s Advanced Tools tab to upload and install a new license and to update an existing license. or change the Zimbra license. If you do not want to send a notification to the recipient when messages are blocked. Users cannot view any attachments sent with their email messages. Managing the Zimbra License A Zimbra license is required in order to create accounts. you can disable this feature.
number of accounts purchased. You can purchase additional accounts or you can delete existing accounts. You must renew your license within 30 days of the expiration date. Two types of certificates can be used. and install self-signed and commercial certificates from the administration console Advanced Tools tab. Certificates are used to certify that a site is owned by you. including license ID. Managing Your Self-Signed or Commercial Certificates You can view.0. Self-signed certificates are normally used for testing. expiration date. update. issue date. This is useful when you use a self-signed certificate and want to change the expiration date. • A self-signed certificate is an identity certificate that is signed by its own creator. A self-signed certificate is automatically deployed when ZCA is installed. and the number of accounts used can be viewed from the Advanced Tools>License tab. a security alert is displayed and you will need to accept the warning to be able to log in. the self-signed certificate is automatically installed and can be used. self-signed and commercial certificates. A certificate is the digital identity used for secure communication between different hosts or clients and servers. but when you log in to the appliance administration console the first time. • A commercial certificate is issued by a certificate authority (CA) that attests that the public key contained in the certificate belongs to the organization (servers) noted in the certificate. The default is 365 days.Administrator’s Guide Current license information. When the number of accounts created is equal to the number of accounts purchased. you will not be able to create new accounts. when you log on to the administration console a reminder notice is displayed. Starting 30 days before the license expires.7 Zimbra Collaboration Suite Appliance . You can use the Certificate Installation Wizard to generate a new selfsigned certificate. When ZCA is installed. 22 ZCA 6.
7 23 . This is the exact domain name that should be used to access your Web site securely. They issue a digitally signed certificate. you use the Certificates Wizard to install the certificate on ZCA. and then generate a CSR with the RSA private key.Managing ZCA Configuration To obtain a commercially signed certificate. check this box. You save this file to your computer and submit it to your commercial certificate authorizer. you complete a form with details about the domain. An asterisk (*) is added to the Common Name field. You download the CSR from the Zimbra server and submit it to a CA. before you generate the CSR you must know the following details: • Common Name (CN). such as VeriSign or GoDaddy. Requesting a Commercial Certificate You can use the Zimbra Certificate Installation Wizard to generate the CSR that is sent to a commercial certificate authorizer and to install the commercially signed certificate when it has been authorized. Zimbra Collaboration Suite Appliance ZCA 6. company. use the Zimbra Certificates Wizard to generate the RSA Private Key and Certificate Signing Request (CSR). Are you going to use a wildcard common name? If you want to manage multiple sub domains on a single domain on the server with a single certificate. As you enter information about your company. and when you receive the certificate. To generate the CSR.0. and country.
24 ZCA 6. The state/province you want the certificate to display as your company location • City (L). including validation days that shows when the certificate expires. You should renew your certificates before it expires. When the alternate name is entered here. If a certificate expires.7 Zimbra Collaboration Suite Appliance .Administrator’s Guide • Country Name (C). the client ignores the common name and tries to match the server name to one of the SAN names. The country you want the certificate to display as your company location • State/Province (ST). When SAN is used the domain name is compared with the common name and then to the SAN to find a match. Viewing the SSL Certificate Tab The Advanced Tools>SSL Certificate tab displays the certificate information for the Zimbra services. when users log on to the accounts. You can create multiple SANs. a security alert warning is displayed.0. The unit name (if applicable) Are you going to use Subject Alternative Name (SAN)? The input should be a valid domain name. The city you want the certificate to display as your company location • Organization Name (O). Your company name • Organization Unit (OU).
Select the domain to edit from the list. When you select Domains from the Find address.7 25 . domains and profiles menu. you can configure the following: • Global Address List (GAL) mode. • The authentication mechanism is Internal • The Virtual Hosts. External LDAP server or Active Directory. internal. either Internal LDAP server. The following settings can be configured for your default domain or when you create a new domain. or both • Domain authentication mode. commonly used in sharing • Free/Busy Interop settings for use with Microsoft Exchange • Zimlets that are available for the domain • Customize the domain skin The default domain configuration after ZCA installation is as follows: • The GAL mode is Internal. external LDAP. and Free/Busy Interop are not set up • The profile is set to default profile Configuring General Information Settings Domains are managed from the administration console dashboard.0. a list of domains is displayed. or external Active Directory • Virtual hosts that are used to establish a default domain for user login • Public service host name that is used for REST URLs. Zimbra Collaboration Suite Appliance ZCA 6. A GAL sync account is created and the datasource for the Internal GAL is Zimbra. When you set up a domain.Managing ZCA Configuration Setting Up Domains One domain is identified during the installation process and additional domains can be added from the administration console.
set that here.0. 26 ZCA 6. the name of that server must be entered in Inbound SMTP Hostname field. email folders. If the majority of your uses are located in another time zone. This is the URL that is used when users share items such as calendars. This is commonly used when sharing within Zimbra Appliance. Public service hostname This is the host name to be used for REST URLs. When you configure a pubic service hostname. When users use the advanced Zimbra Web Client. this public service hostname is used instead of the ZCA server hostname and the ZCA service hostname. To make sure that the time is displayed the same in one or the other client.7 Zimbra Collaboration Suite Appliance . make sure that the user’s computer time zone and the Zimbra Web Client time zone are set to the same time.Administrator’s Guide Default time zone for the domain PST (Pacific time) is the time zone that is set at installation by default. and Briefcase folders.domain. Note: The default time zone setting that is displayed in an account’s General Preferences folder is used to localize the time for received messages and calendar activities in the standard Zimbra Web Client. Inbound SMTP Hostname If your MX records point to a spam-relay or any other external non-zimbra server.com/home/username/ sharedfolder. The URL displays as http://publicservicename. the time zone setting on the computer is used as the time stamp for received messages and for calendar activities. Each domain can be configured with the public service host name to be used for REST URLs. Users can change the time zone from their accounts’ Preferences>General folder.
The Zimbra LDAP server is used for directory lookups.0. • Closed. For the initial set up the default profile created during the installation is assigned to the domain. login for accounts on the domain is disabled and messages are bounced. Accounts can be created and mail can be delivered. • Suspended. Setting Up Your Global Address List (GAL) The GAL is your company-wide listing of users that is available to all users of the email system. users cannot log in and their email is queued at the MTA. you can assign another profile to the domain. Note: If an account has a different status setting than the domain setting.” ZCA uses the GAL to look up user addresses from within the company. Active is the normal status for domains. The Configure Gal wizard on the Domain toolbar is used to configure the authentication modes. When the domain status is marked as suspended. their email is queued at the MTA. If you create additional profiles. Zimbra Collaboration Suite Appliance ZCA 6. the account’s status overrides the domain status setting. Domain Status The domain status is active in the normal state. the account’s status overrides the domain status setting. Domain status can be set as follows : • Active. • Locked.Managing ZCA Configuration Default Profile for the Domain The profile designated for the domain is automatically assigned to accounts created on the domain. The GAL search options are as follows: • Internal.7 27 . When a domain status is marked as closed. The closed status overrides an individual account’s status setting. If an account’s status setting is marked as maintenance or closed. the account’s status overrides the domain status setting. The default setting is Internal mode. users cannot log in to check their email. users cannot log in. deleted. Users can log in and mail is delivered. the account status overrides the domain status. and accounts and distribution lists cannot be created. If an account’s status setting is marked as closed. Changing the status also can affect the status for accounts on the domain. GAL is configured on a per-domain basis. or modified. When a domain status is marked as locked. but email is still delivered to the accounts. When the domain status is marked as maintenance. The GAL mode setting for each domain determines where the GAL lookup is performed. If an account’s status setting is marked as closed. • Maintenance. This is sometimes referred to as the company directory or company “white pages.
All other directory services use the Zimbra LDAP service (configuration. but users also need to be able to sync to the GAL. you can configure different search settings and sync settings. you can configure GAL search and GAL sync separately.Administrator’s Guide • External.). External directory servers are used for GAL lookups. Syncing the LDAP to the account gives users faster access to the GAL data and makes it easier for users to search the GAL. 28 ZCA 6. Configuring GAL Search for External GALs When you configure an external GAL. the traditional LDAP based search is run. no additional configuration is required.0. modified contact and deleted contact information. When the LDAP syncs the GAL to the account. • Both. The address book in these accounts is used to sync the LDAP server contact data. You may want to configure different search settings if your LDAP environment is set up to optimize LDAP searching by setting up an LDAP cache server. the GAL sync account is updated with new contact. etc.7 Zimbra Collaboration Suite Appliance . These accounts display in the administration console accounts list. changes you make to the address book are deleted. You should not modify the GAL sync account address book directly. If the GALsync account is not available for some reason. You can configure multiple external LDAP hosts for GAL. mail routing. When the GAL sync account syncs to the LDAP. Configuring GAL Search for Internal GAL When you select Internal. a GAL sync account is created for each LDAP data source. GALsync accounts When an internal or external GAL is set up. Internal and external directory servers are used for GAL lookups. When you configure the external GAL mode. all GAL contacts from the LDAP are added to the GAL address book. During the sync.
adAutoComplete is the default filter. then enter the DN/password of a service account on the external LDAP that has been granted access to the attributes required to do the search. For example. no other configuration is required. Setting Up Account Authentication Account authentication is the process of identifying a user or a server to the directory server and granting access to legitimate users based on user name and password information provided when users log in. The filter defines the search rules used for directory searches. Enter the LDAP address. When you select Internal. • LDAP search base. To search within a specific part of your directory. • Autocomplete filter. The user name and password is the authentication information supplied in the bind operation to the directory server. To enable the ability to let users use the Autocomplete from GAL feature. If the filter you entered cannot be run using an anonymous bind. and to use DN password to bind to the external server. A search filter must be specified. Syntax "%s" represents the string the user enters: (&(|( cn=*%s*)( sn=*%s*)( gn=*%s*)( mail=*%s*)( zimbraMailDeliveryAddress=*%s*) ( zimbraMailAlias=*%s*)( zimbraMailAddress=*%s*)) (|( objectclass=zimbraAccount)( objectclass=zimbraDistributionList))) This filter example combines the basic search filters using the Boolean operation OR to first search the various attributes (cn. enter a search base. The Internal authentication uses the Zimbra directory server for authentication on the domain. Zimbra Collaboration Suite Appliance ZCA 6. • External LDAP. You must configure the LDAP URL. ( dc=server. For LDAP. LDAP filter. This is the default. the port is 636. The port is 389. etc.). If you use SSL. the autocomplete filter must be configured. The Configure Authentication wizard on the Domain toolbar is used to configure the authentication modes. The parameters in a filter you construct determine the thoroughness of a search. dc=com).0. • Use DN Password to bind to external server. the default GAL filter setting is (|( cn=%s*)( sn=%s*)( gn=%s*)( mail=%s*)).Managing ZCA Configuration External LDAP settings that need to be configured are the following: • LDAP URL and whether to use SSL. • LDAP filter. For AD. The following is an example of the filter string.7 29 . gn. and then verifies that the entry matched is either a Zimbra account or distribution list. You can configure multiple external LDAP hosts so users can access GAL from the next available configured server when a GAL server is down. Zimbra Collaboration Suite offers the following three authentication mechanisms: • Internal.
The default is to use the internal method as the authentication mode. If you use SSL.0.Administrator’s Guide • External Active Directory.com). The user name and password is the authentication information supplied to the Active Directory server. You identify the Active Directory domain name and URL. otherwise an authentication error is returned to the user. • LDAP filter.7 Zimbra Collaboration Suite Appliance . 30 ZCA 6. You can configure multiple external LDAP hosts. the default port is 636. External LDAP The external LDAP authentication mechanism attempts to bind to the specified directory server using the supplied user name and password. You should ensure that the filter you enter results in a single entry being matched. Enter the LDAP address. If this bind succeeds. Example of the search filter is (mail=%u@mycompany. Internal The Internal authentication method assumes the Zimbra schema. Check either to use SSL or StartTLS. No additional configuration is necessary. The authentication method is set on a per-domain basis. You configure the following external LDAP settings: • LDAP URL and whether to use SSL or StartTLS. On the administration console you use the Authentication Wizard to configure the authentication settings for your domain. The default port is 389. The filter defines the search rules used for directory searches and tries to map the user name to one user on the external LDAP. the connection is closed and the password is considered valid.
If you use SSL. Zimbra Web Client users can log in without having to specify the domain name as part of their user name. To search within a specific part of your directory. When the Zimbra login screen displays. then enter the DN/password for a service account on the external LDAP that has been granted access to the attributes required to do the search. The default port is 389. If the filter you entered cannot be run using an anonymous bind.com. dc=com). • AD LDAP URL and whether to use SSL.7 31 . The virtual host requires a valid DNS configuration with an A record. External Active Directory The external active directory (AD) authentication mechanism attempts to bind to the AD server using the supplied user name and password. the authentication is completed against that domain. Enter the active directory LDAP address. the default port is 636. Zimbra Collaboration Suite Appliance ZCA 6. For example. enter a search base. When the virtual host is found. It would be entered as ( dc=server. users enter only their user name and password. You configure the following settings: • AD domain name. Users enter the virtual host name as the URL address. The general domain configuration does not change. • Use DN/Password to bind to external server.company. https:// mail.0. The name of the domain for the active directory server. Virtual hosts are configured from the administration console Domains>Virtual Host tab. users can login to their accounts without having to specify the domain name as part of their user name. The authentication request searches for a domain with that virtual host name. Setting UP Virtual Hosts for Your Domain You can configure multiple virtual host names to host more than one domain name on the server.Managing ZCA Configuration • LDAP search base. When you create a virtual host. You can configure multiple external active directory hosts.
This is required only for ZCA to Exchange free/busy replication. • The ZCA server must be able to access the HTTP(S) port of IIS on at least one of the Exchange servers.Administrator’s Guide Setting up Zimbra Free/Busy Interoperability When ZCA is deployed in a with Microsoft Exchange servers and.7 Zimbra Collaboration Suite Appliance . you can set up free/busy scheduling across the Exchange server and the ZCA server so that users can efficiently schedule meetings. To set free/busy interoperability.0. the Exchange systems must be set up as described in the Exchange Setup Requirements section. ZCA can query the free/busy schedules of users on Microsoft Exchange 2003/ 2007 servers. 32 ZCA 6. Exchange 2003/2007 Setup Requirements For Exchange 2003. The Zimbra Free/Busy module to connect with Microsoft Exchange pulls the free/busy schedule of users on the Exchange server and also pushes the free/ busy schedule of ZCA users to the Exchange server. This is required only if there is Zimbra Appliance to Exchange free/busy replication. • Web interface to Exchange public folders needs to be available via IIS. Configuring Free/Busy on Zimbra Appliance The Exchange server settings are configured from the Domain>Interop tab on the administration console dashboard tab. the following is required: • Either a single Active Directory (AD) must be in the system or the global catalog must be available. (http://server/public/) • ZCA users must be provisioned as a contact on the AD using the same administrative group for each mail domain. • The Exchange user name must be provisioned in the account attribute zimbraForeignPrincipal for all ZCA users.
Dates or time in the message to see their calendar schedule for that date or time. ou= . Set at the global level this applies to all accounts talking to Exchange.7 33 . Managing Zimlets on the Domain Pre-defined Zimlets that enhance the user’s experience from the Zimbra Web Client are included with ZCA. • Microsoft Exchange Authentication Scheme. either Basic or Form. • O and OU used in the legacyExchangeDN attribute. The following are included: • com_zimbra_date. to see contact information from the address book for this name. Next go the each account’s Free/Busy Interop tab and configure the foreign principal for the account. These are used to authenticate against the Exchange server on REST and WebDAV interfaces. Zimbra Collaboration Suite Appliance ZCA 6.Managing ZCA Configuration • Microsoft Exchange Server URL. URL link to quickly go to the website specified in an email message. and cn= settings. Email addresses/names. you can run the Exchange ADSI Edit tool and search the legacyExchangeDN attribute for the o= . • Basic is authentication to Exchange via HTTP basic authentication. Note: To find these settings on the Exchange server. • Form is authentication to Exchange as HTML form based authentication.0. • com_zimbra_email. • com_zimbra_url. This is the name of the account in AD and password that has access to the public folders. • Microsoft Exchange User Name and Password. The cn setting in the legacyExchangeDn attribute corresponds to the zimbraForeignPrincipal attribute. This is the Web interface to the Exchange. This sets up a mapping from the ZCA account to the corresponding object in the AD.
Administrator’s Guide • com_zimbra_phone. • com_zimbra_ymemotiocons. The foreground color is the text color displayed. • Foreground color of the themes. You can change the base colors of themes for a domain from the administration console. Phone numbers to quickly place a call. Check the Zimlets that should be enabled for the domain. If a Zimlet should not be turned off from ZWC. The text color usually does not need to be changed. Drag and Drop files on to their email message. 34 ZCA 6. to add a textual portrayal of different facial expressions to their messages. Users can control the Zimlets they use from the ZWC Preferences>Zimlet page. such as Skype or Cisco VOIP phones must be installed on the user’s computer. Customizing Themes for Domains The Zimbra Web Client includes multiple themes that users can select as the appearance of their mailbox. The default text color is black. • com_zimbra_ dnd.7 Zimbra Collaboration Suite Appliance . Note: This feature does not work with Internet Explorer. VOIP software. The emoticons are available from a link on the compose toolbar. Emotiocons. select mandatory.0. All Zimlets that are deployed are displayed in the Domain>Zimlets tab.
the variant of the background color displays in the login area. Variants of the color are used for buttons. In the following image.0. the background color displays with the logo. such as Lemongrass. background color of the Content and Navigation panes. and the toolbar are displayed in the secondary color. The selection color is the color displayed for a selected item. tabs. You may want to disable those themes from user’s Theme preferences selection. in this example. selection headers in the Navigation pane. This color is the background on the page. The primary background color displayed in the client. Waves and Yahoo. have been designed with graphics or color codes that are not changed when you change the base color. the clicked item from a right-click or other drop-down menu selection. Zimbra Collaboration Suite Appliance ZCA 6. The secondary color is the color used for the toolbar. In the following image. Mail.7 35 .Managing ZCA Configuration • Background color of the themes. Some of these themes. • Selection color of the themes. and for a selected tab. and selection highlight. the selected tab. Hot Rod. • Secondary color of the themes. Note: A number of Zimbra themes are included with Zimbra Appliance. such as a message.
7 Zimbra Collaboration Suite Appliance .0.Administrator’s Guide 36 ZCA 6.
which allows users to sync their smart phones with their accounts. Setting Up Profiles Profiles define which features are enabled for an account. accounts assigned that profile reflect the change. Each account is assigned a profile. For example. A default profile is automatically created during the installation of ZCA and you can create additional profiles. In that case. You might not want to turn this on for all of your users. the default profile does not enable mobile sync. creating different profiles based on user requirements makes it easy to give users the feature sets they need. Configuring profiles and assigning a profile to accounts lets you configure the features for accounts. You can create a profile from the New link on the administration console dashboard. Zimbra Collaboration Suite Appliance ZCA 6.0. create another profile that enables the features and Zimbra Mobile and assign this profile to users who can access to this feature. Note: Mailbox features are enabled for the Zimbra Web Client users. Click New and select Profile. In an environment that includes users with different email and collaboration requirements. users may not have these features available.7 37 .Chapter 4 Customizing Profiles and Setting Up Mail Policy Rules This chapter describes the features that can be enabled in a ZCA profile that is assigned to user accounts. When IMAP or POP clients are used. When you change a profile. a new profile tab opens.
ZCA Features to Configure When users use the Zimbra Web Client to view their accounts they can access the following features as determined by their profile. and email retention policies.7 Zimbra Collaboration Suite Appliance . If the domain does not have a profile defined. Managing Zimbra Mobile for information about this feature. This tab lists all features that can be enabled for user accounts. • Advanced.0. • Email 38 ZCA 6. On this tab you define the profile’s display name and you can describe the profile in any way you want. and set password. the accounts are automatically assigned the default profile. • Zimbra Mobile. This tab is used to set up account quota. This tab enables the Zimbra Mobile sync feature. the default profile is automatically assigned when an account is created. you can select the profile that is automatically assigned to users created on that domain. This is a good option if most users on the domain should have the same features enabled. The features are described in this chapter. • Features. See Chapter 13. login. Domain Profiles When you create a new domain or edit an existing one.Administrator’s Guide A profile consists of the following configuration tabs: • General Information. Note: If you delete a profile that accounts are currently assigned.
You configure which email messaging features are enabled. Messages can be displayed grouped into conversations or as a message list. tags. user-defined filters. If you do not want users to be able to change their account preferences. HTML compose Users can compose email messages with an HTML editor. They can specify their default font settings for HTML compose in their account Preferences tab. mail sorted by conversations. you can remove the check from Preferences in the profile. The default is to let users manage their preferences. user-defined folders. This is enabled by default in the profile. View link. and more.Customizing Profiles and Setting Up Mail Policy Rules • Address books • Calendar • Tasks • Briefcase • Preferences These features can be enabled in the profile. Many of these features can be managed by users from their account Preferences tab when they log on to the Zimbra Web Client. If this feature is enabled. Mail Features Mail Conversations Description Enables the email application. conversation view is the default. Zimbra Collaboration Suite Appliance ZCA 6. Email messaging Zimbra Appliance email messaging is a full-featured email application that includes advanced message search capabilities. Features tab.7 39 . Users can change the default from the Mail toolbar. Conversations group messages by subject.0.
Users can also set the start and stop dates for the out of office message.Administrator’s Guide Allow the user to specify a forwarding address Users can create a forwarding address for their mail. This is commonly used as a vacation message. Users can change the information from their account Preferences tab. They can turn this feature on or off and designate an address from their account Preferences tab. A copy of each message sent to the account is immediately forwarded to the designated forwarding address. you can also specify forwarding addresses that are hidden from the user. In the Forwarding tab you can enable the function so that a copy of the forwarded message is not saved in the user’s mailbox. New mail notification Allows users the option to specify an address where to be notified of new mail to their ZWC account. You can specify a default forwarding address for a user when you create or edit an account. regardless of how many messages that person sends to the address during that week. In the account configuration. By default a message is sent to each recipient only once every seven days. tags. users can create additional account names to manage different roles. Account aliases can be selected for the From name of messages sent from that persona account and a specific signature can be set for the persona account.0. Advanced search Allows users to build a complex search by date.7 Zimbra Collaboration Suite Appliance . An email with information about the email’s subject. Saved searches 40 ZCA 6. size. and folders. When Persona is enabled. sender address and recipient address is sent to the address. Users can save a search that they have previously executed or built. attachment. Persona The name and address configured for the account creates the primary account persona. domain. This is the information that the user uses as the From address. Out of office reply Users can create an email message that automatically replies to incoming messages. status.
Users can set up to retrieve their POP accounts’ email messages directly from their ZWC account. users can create a spam white list from the Preferences Mail folder to identify email addresses that should not be marked as spam. ZCA 6. They can add the external account address to their account settings. Users set up these rules from their account Preferences tab. users can select another folder as the default search folder that is automatically searched from the search field. Users can set these up from their Preferences tab. When this is enabled. Users can set these up from their Preferences Accounts tab.Customizing Profiles and Setting Up Mail Policy Rules Initial search preference The initial search folder is Inbox. Note: Spam check on a received message is completed before users’ mail filters are run. An alias is not an email account.7 41 IMAP access Zimbra Collaboration Suite Appliance . Users can also choose whether to delete the messages on the server after they are downloaded. An email alias is an email address that redirects all mail to a specified mail account. When an incoming email message matches the conditions of a filter rule. contacts. such as Thunderbird or Outlook. They can add the external account address to their account settings. the corresponding actions associated with that rule are applied. When Initial search preference is enabled. Users can use third party mail applications. and Documents pages. users enter a few letters in their compose header and names listed in the GAL are displayed. to access their mailbox using the IMAP protocol. To avoid having mail incorrectly marked as junk. You can create an alias for the account. External POP access External IMAP Access Aliases for this account Mail filters Tagging GAL access Autocomplete from GAL Users can create tags and assign them to messages. Users can access the company directory to find names for their email messages.0. Users can turn this feature on or off from their Preferences tab. Users can set up to retrieve their IMAP accounts’ email messages directly from their ZWC account. Users can define a set of rules and corresponding actions to apply to incoming mail and calendar appointments. Users cannot change this. Messages identified as spam are moved to the Junk folder.
• Preferences for how messages that are replied to or forwarded are composed. the messages and attachments are saved on the Zimbra server. calendar.. Import/ Export folder can be used to export a user’s account data.Administrator’s Guide POP3 access Users can use third party mail applications. users can select the locale that is different from the browser language settings. Users can modify the following mail preferences from their account Preferences Mail tab.7 Zimbra Collaboration Suite Appliance . Users can modify the following mail preferences from their Preferences Signatures tab. • Set or change email message alerts. The account data is saved as a tar-gzipped (tgz) archive file so that it can be imported to restore 42 ZCA 6. including email messages and attachments. When they retrieve their POP email messages. • Whether to save a local copy of a message that is forwarded or to have it deleted from their mailbox. • Which folder should be searched first when running a search. such as Thunderbird or Outlook. contacts. and flash the browser. • Set the display language for ZWC.. Alerts can be set up to play a sound. • Whether to save copies of outbound messages to the Sent folder. • How often. address books. etc. in minutes. highlight the Mail tab when a message arrives. • Whether to automatically append a signature to outgoing messages. • Whether to compose messages in a separate window. that the Web Client checks for new messages. If more than one language locale is installed on Zimbra Appliance. and Briefcase folders. This data can be saved to their computer or other location as a backup. Users can set up their own Junk Mail Options of whitelist and blacklist email addresses that is used to filter incoming message from their Preferences Mail folder. Import/Export Folder In the advanced Web Client. Important: To allow users to share their mailbox folders. enable Sharing in the Features tab. • Whether to view mail as HTML for messages that include HTML or to view messages as plain text.0. • Whether to send a read receipt when it is requested. tasks. The default maximum number of white list and black list addresses is 100 on each list. the Preference. to access their mailbox using the POP protocol. calendars. Check for new mail every.
csv files. two contact lists folders are in the Address Book.0. By default. The files must be . When they run the export command. and Documents notebooks. calendars. Users can import other contact lists into their Address Book and can export their address books as well. Important: To allow users to share their address books. By default. share calendars with others. Users can import contacts into their Address Book. Users can modify the following Address Book preferences from their account Preferences Address Book tab. create multiple calendars. Important: To allow users to share their calendars. They can also use search for appointments in their calendars. They can subscribe to external calendars and view their calendar information from Zimbra Web Client. You can turn the Import/Export feature off from the profile.7 43 . and delegate manager access to their calendars. This is done from the Preferences Import/Export folder Calendar Zimbra Calendar lets users schedule appointments and meetings. a Contacts list and an Emailed Contacts list are created in Address Book. Feature Name Address Book Description Users can create their own personal contacts lists. establish recurring activities. not removed from the user’s account. the data are copied. enable Sharing on the Features tab.Customizing Profiles and Setting Up Mail Policy Rules the user’s account. enable Sharing in the Features tab. address books. • Enable auto adding of contacts to automatically add contacts to their Emailed Contact list when they send an email to a new address. and Documents notebooks. Address Book Zimbra Address Book allows users to create multiple contact lists and add contact names automatically when mail is received or sent. Zimbra Collaboration Suite Appliance ZCA 6.
• First day of the week to display in the calendar. When this option is enabled. • Use the QuickAdd dialog to create appointments from the calendar view. Other User Calendar Preferences Users can modify the following calendar preferences from their account Preferences Calendar folder. • View calendars as a nested group within different folders. • Set permissions for free/busy and who can invite the user to a meeting. day. or schedule. create multiple personal calendars. giving them the opportunity to change time zones while making appointments. Filtering Calendar Messages Users can set up mail filter rules that act on calendar-related messages. the QuickAdd dialog displays when users double-click or drag on the calendar. If popup notification is selected. • Time-zone list in their appointment dialog. Schedule and Find Resources tabs are not displayed. and popup notification. work week.ics) format. The filter subject is Calendar Invite. 7-day week. the only Calendar feature is the ability to create personal appointments and accept invitations to meetings. When Group Calendar is not checked. the user must have Yahoo! BrowserPlus™ installed. Group Calendar Setting Remote Calendar Automatic Update Interval Remote calendars are automatically updated every 12 hours by default. and more. This is done from the Preferences Import/Export folder. 44 ZCA 6. list. flash the browser title. The mini-calendar automatically displays in the Calendar view. The Find Attendees. messages that are marked as invites are run through the filter. When they select this subject. • Display the mini-navigation calendar in the Mail view. schedule meetings. • Number of minutes before an appointment to be reminded and select how to be notified: sound. month. • Users can import and export their appointments in the standard iCalendar (.0.Administrator’s Guide Feature Name Calendar Description A calendar and scheduling tool to let users maintain their calendar. • Calendar view they want to see by default. delegate access to their calendar.7 Zimbra Collaboration Suite Appliance .
• Be notified of changes made to an appointment by a delegated access grantee. The account the invitation is forwarded to must have been granted admin privileges on the shared calendar to be able to reply to the invitation. Tasks Zimbra Tasks lets users create to-do lists and manage tasks through to completion. send the file in an email. and the public. Briefcase Zimbra Briefcase lets users upload files from their computer to their Zimbra Web Client account.7 45 . groups. They can add tasks to the default tasks list and they can create additional task lists to organize to-do lists by more specific activities.Customizing Profiles and Setting Up Mail Policy Rules • Set the preference to use the iCal delegation model for shared calendars for CalDav interface. enable Sharing in the Features tab. • Forward calendar invitation to specific addresses. Important: To allow users to share their task lists. They can open the file if the application is available on the computer. Other Feature Configuration Settings for Accounts Other configuration options include: • Enabling the Sharing feature that allows users to share items with other users • Disabling Preferences for user accounts • Disabling the user preferences for Import/Export • Enable Zimbra Mobile so users can access their accounts from their mobile devices Zimbra Collaboration Suite Appliance ZCA 6. These files can be accessed whenever they log into the advanced Zimbra Web Client. Feature Name Briefcase Description Users can upload files to their Zimbra Web Client account. Feature Name Tasks Description Users can create and organize tasks from the Zimbra Web Client. Task lists can be shared with individuals. organize files into different Briefcase folders.0. • Enable the ability to automatically add invites with PUBLISH method.
All members of the list have the same share privileges that the grantee defined for the shared folder. They cannot change the default configuration for features that are set up for their accounts. Administrators manage the shares from the DL’s Shares tab. calendars. the share privileges associated with the DL are revoked. and the public access so that anyone who has the URL can view the content of the folder. When a member is removed from the distribution list. external guests that must use a password to view the folder content. You can disable preferences and the Preferences tab does not display in users’ mailboxes. 46 ZCA 6. They can accept the shared item from their ZWC Preferences>Sharing tab. When internal users share a mail folder. When the administrator is notified. members of the distribution list are automatically granted rights to the shared item. users can share any of their folders. Zimbra Mobile Zimbra Mobile is an optional component that enables two-way. and Briefcase folders. New members added to the distribution list can be automatically notified about items that are shared with them. and contacts data between mobile devices and the Zimbra server.0. address books. calendar. Disabling Preferences Preferences is enabled by default in profiles. including their mail folders. a copy of the shared folder is put in the grantee’s folder list on the Overview pane. Users can modify the default preferences that are configured for their account. the administrator publishes the shared item in the Shares tab to make the shared item available to members of the DL.Administrator’s Guide Enabling Sharing When the Sharing feature is enabled. Managing Shared Items using Distribution Lists When distribution lists are used to manage shared items.7 Zimbra Collaboration Suite Appliance . They can share with internal users who can be given complete manager access to the folder. existing members of the DL are automatically notified of the new shared item. In this folder users see a list of folders that have been shared with them and folders that they have shared with others. Users can manage their shared folders from their ZWC Preferences Sharing folder. task lists. Users must notify the administrator that they have shared a folder with the distribution list. over-the-air synchronization of email. When a new shared folder is published. Users specify the type of access permissions to give the grantee.
The percentage threshold for quota notification can be configured. you must disable the Change Password feature in their profile. Account quota is the amount of space in megabytes that an account can use. The Address Book size limit field sets the maximum number of contacts a user can have across all of their address books.Customizing Profiles and Setting Up Mail Policy Rules Zimbra Mobile Enables the Zimbra Mobile feature that allows Zimbra to provide mobile data access to email. login. Important: If Microsoft Active Directory (AD) is used for user authentication. The password settings that can be configured are listed below. task lists. accounts do not have a quota.7 47 . Zimbra Collaboration Suite Appliance ZCA 6. Setting Account Quotas You can specify mailbox quotas and the number of contacts allowed for accounts. Calendar meeting information. When the number is reached. you can configure ZCA to require users to create strong passwords. If you set the quota to 0. When this threshold is reached. Select Password locked from the Advanced tab Password section. all email messages are rejected and users cannot add files to their account. calendar. The AD password policy is not managed by Zimbra. a quota warning message is sent to the user. and contacts for users of selected mobile phones. See the Zimbra Mobile chapter for information about setting up mobile devices and setting up or changing the mobile device policies that can be enabled. Configuring Advanced Tap Options The profiles Advanced tab lets you set account quotas and password. When the quota is reached. and email retention policies. The default mobile device policy is also enabled. The quota includes email messages. Users can be notified that their mailboxes are nearing their quota. When this is enabled. and files in Briefcase.0. Setting Password Policy If internal authentication is configured for the domain. users cannot add new contacts. The quota percentage can be set and the warning message text can be modified in the Advanced tab settings for the profile.
$. Users can change their passwords at any time between the minimum and maximum set. Users cannot change their passwords. The default minimum length is 6 characters. Minimum upper case characters Minimum lower case characters Minimum punctuation symbols Minimum numeric characters Minimum number of unique passwords history Password locked Upper case A . the “failed login lockout” feature is enabled and you can configure the following settings. % Base 10 digits 0 .Administrator’s Guide Feature Name Minimum/Maximum password length Minimum / Maximum password age Description This specifies the required length of a password.9 Number of unique new passwords that a user must create before he can reuse an old password.7 Zimbra Collaboration Suite Appliance . This means the account is never locked out. #. They must change it when the maximum password age is reached. for example !.0. If this is set to 0.Z Lower case a . The default is 10 attempts. The number of failed login attempts before the account is locked out. 48 ZCA 6. Feature Name Enable failed login lockout Number of consecutive failed logins allowed Description When this box is checked. an unlimited number of failed log in attempts is allowed. Configuring a minimum and maximum password age sets the password expiration date.This should be set if authentication is external. Setting Failed Login Policy You can specify a policy that sets the maximum number of failed login attempts before the account is locked out for the specified lockout time. &. The default maximum length is 64 characters. Configuring the next settings will require users to create more complex passwords. This type of policy is used to prevent password attacks.z Non-alphanumeric.
Setting Email Retention Policy The email retention policy for email.0. The duration of time in seconds. The default is 0. Feature Name Session idle lifetime Description Session idle lifetime sets how long a user session remains active. If this is set to 0. hours. Time window in which the failed logins must occur within to lock the account Setting Session Timeout Policy You can set how long a user session should remain open and when to close a session because the session is inactive. no matter how many consecutive failed login attempts have occurred. The default is 0. the account is locked out until the correct password is entered. such as viewing contents of a folder or clicking a button. or days after which the number of consecutive failed login attempts is cleared from the log.Customizing Profiles and Setting Up Mail Policy Rules Time to lockout the account The amount of time in seconds. . The minimum configuration for email message lifetime is 30 days. email messages are not deleted. if no activity occurs. The default is 2 days. trashed and spam messages is set in the profile.This forces the current session of the account to expire immediately. Zimbra Collaboration Suite Appliance ZCA 6. When the message purge function runs is set by the message purge command. You can manually expire a user’s web client session from the administration console Expire Sessions link. hours. minutes. Feature Name Email message lifetime Description Number of days a message can remain in any folder before it is automatically purged.7 49 . Activity includes any clickable mouse action. or days the account is locked out. The default is 1 hour. the user can continue attempts to authenticate. minutes. or the administrator manually changes the account status and creates a new password.
and individual calendar files are saved as . address book and task functionality. if ZWC detects the screen resolution to be 800 x 600.Administrator’s Guide Trashed message lifetime Spam message lifetime Number of days a message remains in the Trash folder before it is automatically purged. • Standard Web Client is a good option when Internet connections are slow or users prefer HTML-based messaging for navigating within their mailbox.7 Zimbra Collaboration Suite Appliance . Users can select which client to use when they log in. Users can change the default version in their preferences. Other Account Configuration Preferences Preferences Import/Export. Any of these files can be imported into their account from the same tab. • Advanced Web Client includes Ajax capability and offers a full set of Web collaboration features.csv files. When users log in. and Briefcase folders. From the browser the enter the URL you provide along with their password to log in. you can disable the feature from the profile. The exported account data file can be viewed with an archive program such as WinRAR archiver. calendar. contacts. About Zimbra Web Client Zimbra Web Client (ZWC) is a full-featured messaging and collaboration application that users can access from any web browser. The default is 30 days. users are automatically redirected to the standard Zimbra Web Client. The data are not removed from their accounts. The default ZWC for login is the advanced Zimbra Web Client. including mail. Features Tab. calendar. General Features Section. They can export specific items in their account and save the data to their computer or other location. The Import/Export tab found under the user’s Preference tab lets users export all of their account data. unless they use the menu on the login screen to change to the standard version. If you do not want users to the import/export capability. they view the advanced Zimbra Web Client.ics files.0. The account data is saved as a tar-gzipped (tgz) archive file so that it can be easily imported to restore their account. including Briefcase and the ability to export your account information. The default is 30 days. This web client works best with newer browsers and fast internet connections. tasks. Users can still choose the advanced ZWC but get a warning message suggesting the use of the standard ZWC for better screen view. However. Number of days a message can remain in the Junk folder before it is automatically purged. 50 ZCA 6. Individual contacts are saved as . Both web clients include mail. ZCA offers a standard and an advanced Zimbra Web Client that users can log in to.
7 51 . you must disable the Change Password feature in their Profile. Customizing Profiles and Setting Up Mail Policy Rules. The AD password policy is not managed by Zimbra. Zimbra Collaboration Suite Appliance ZCA 6. Passwords can be from 6 to 64 characters and do not have an expiration date. • Are passwords required and can users change their password? Password Options When you provision accounts. When you import accounts. Before Creating Accounts Before you create accounts you need to determine the following: • Will all accounts be on the same domain? See Managing ZCA to create a new domain.Chapter 5 Creating Accounts on ZCA New accounts are created from the administration console of Zimbra Collaboration Suite Appliance (ZCA) in any of the following methods: • Use the New Account Wizard to create one account at a time • Use the Import Wizard to import account information from an external directory server (either LDAP or Active Directory) to provision multiple accounts at once. • Will all user accounts have the same features that are enabled in the default profile or do you need to create additional profiles? See Chapter 4. Important: If Microsoft Active Directory (AD) is used for user authentication.csv or . • Use the Migration Wizard for Exchange to migrate user accounts and their content directly from Exchange.xml file and is set when the account is provisioned. if the password is known. it can be added as part of the .0. you can configure accounts with a password and require users to change the password the first time they log in or you can leave the password field blank and users can create their own password.
company name. the mailbox is created on the domain and a directory account is created on the LDAP server. This is the name used in the email address. The account information that can be configured includes: • Account name. and address. • Profile to be assigned which enables features for the account. • Password to be used. • Aliases to be used. not the email address. and password. middle. Creating a Single Account You create one account at a time from the administration console dashboard. • Users first. • Display name that appears in the user’s messages. Each account is assigned a profile that defines features for the account.7 Zimbra Collaboration Suite Appliance . including phone number. 52 ZCA 6. The default profile is automatically selected if you do not select a profile. • Contact information. The only information needed to create an account is the account name and the last name. This is the friendly name. and last name.0. the New Account Wizard opens and steps you through the information needed to create an account. When you select New>Account from the dashboard toolbar.Administrator’s Guide Creating User Accounts When you create user accounts.
Creating Accounts on ZCA • Enable Forwarding to allow users to specify forwarding addresses from their mailbox. You enter details for connecting to your AD or LDAP server. either Active Directory or an LDAP server. that information is available in the LDAP directory. the file is removed from the server. The import wizard configuration details include: • Generating passwords for the accounts. make sure you download the list of provisioned accounts as this will list the passwords for each account. You can configure the wizard to generate a random password for each account or use one password for all accounts and require users to change their passwords the first time they login. If you want to make sure users change a password that you create. Advanced Tools.0. When this is complete. The wizard guides you through importing accounts from an external directory. click Import Accounts. Zimbra Collaboration Suite Appliance ZCA 6.7 53 . • Setting up the LDAP directory connection. Creating an account sets up the appropriate entries on the Zimbra LDAP directory server.csv format with a list of new accounts. Managing the Import Process 1. The wizard downloads account information from your directory and creates the accounts on ZCA. If you choose to generate random passwords for each account. the wizard generates a report in a . From the administration console. By choosing the download option. If you add contact information about the account and use the internal GAL. Importing Accounts You can create as many accounts as you have license for using the Import Accounts Wizard from the administration console’s Advanced Tools tab. Users must change their password the first time they log on to their accounts. you can enter how many records to fetch for this import. the mailbox is created on the mailbox server. you can enable Must Change Password for the account. In addition. When the end-user logs in for the first time or when an email is delivered to the user’s account. Download this file for future reference. Choose a secure location to store it as it may contain password information for all of your users.
Enter the maximum accounts to import at one time. The default is 0. On the Bulk provisioning options dialog. 3. Enable Automatically create missing domains. 5. you must download the . select whether to import accounts from Active Directory or from another LDAP directory. • Length of generated password. set the password configuration option you want to use and click Next. 6. makes it easy to import accounts from specific domain that have been precreated on the Zimbra Appliance.0. The password can be from 6 to 64 characters.Administrator’s Guide 2. You need to give the password information to each user.csv file that is created as this file lists the passwords that were created. 54 ZCA 6. Disabling this option. or • Use the same password for all new accounts. which means that no limits are set. enter the details for connecting to your Active Directory or other LDAP server. If the wizard generates random passwords for each account. the domain is automatically created. On the Directory connection dialog. so that when an account is imported and the domain they were on is not created on ZCA.7 Zimbra Collaboration Suite Appliance . On the Overview dialog. If you do not enable Automatically create missing domains. 4. The following options can be set: Set either • Generate a random password for each account. accounts from domains that do not exist on ZCA are not created. The default is 8 characters. • Check Require users to change the password after first login.
Zimbra Collaboration Suite Appliance ZCA 6. Check SSL if this is used • Bind DN and bind password • LDAP filter. The Import Wizard connects to the directory server and generates a report showing the number of accounts found on the server and how many of those accounts are already created on ZCA. the LDAP URL is entered as ldap:// ldapdirectory.7 55 .com • By default the port is 3268. individual first. You can change the filter. but you can change this • Use Security. This dialog also shows the import options you configured.example. The filter in the field (objectClass=organizationalPerson). • LDAP search base is used to configure what subsection of the LDAP forest to search. click Next. including email address. After you complete this dialog.Creating Accounts on ZCA Enter the following information about the AD or LDAP server: • For Server Name.0. Here you can define search criteria to collect the type of account information you want to import. postal and phone information if it is available. In this field enter the LDAP search filter to run. is set to gather account information. last names. middle.
56 ZCA 6. the file is removed from the server.7 Zimbra Collaboration Suite Appliance .0. Note if you choose not to downlaod the file now. Click Next. This list includes the password information for each account. Download this file for future reference. When the import is complete. Download the .csv file is created with the list of all provisioned accounts.Administrator’s Guide 7. Choose a secure location to store it as it may contain password information for all of your users. The accounts are imported to ZCA. a Provision Accounts dialog shows the number of accounts imported and number of accounts that failed to be imported. 8. A . you will not be able to access it again.csv file that lists the created accounts and their password. By choosing the download option.
click Migration Wizard. contacts. and task lists from an existing Microsoft Exchange server to ZCA. create an xml file with the migrating accounts data. select the migration options. 2. 3. You enter this MAPI profile information in Step 4. Before you begin.xml file. identify the MAPI profile to use to log into the Exchange server. When you select the one-step option. Advanced Tools. Migrating accounts to the Zimbra Appliance is a two step process.xml file data.7 57 . When the user’s files are migrated.Creating Accounts on ZCA Migrating Accounts and Content Zimbra’s migration tools can be used to move users’ email messages. the ZCS Migration Wizard creates the accounts and import the accounts content based in the .xml file is created.0. Zimbra Collaboration Suite Appliance ZCA 6. run the Migration Wizard and configure the migration options and Active Directory log on information. calendars. • Step 1. click Next.xml file from the data on the Active Directory. Creating the XML file 1. From the administration console. • Step 2. after the . In the Migration options dialog. run the ZCS Migration Wizard for Exchange one-step migration option using the . On the Overview dialog. From the ZCA administration console Advanced Tools tab. the folder hierarchy is maintained. This information is used to create an .
csv file that is created as this file lists the passwords that were created. • Check Require users to change the password after first login. 58 ZCA 6.7 Zimbra Collaboration Suite Appliance . the ZCS Migration Wizard for Exchange fails to migrate the accounts because the server certificate is not valid. you must download the . • If some accounts were migrated before.xml element for provisioning the account. 4. Uncheck this box if the accounts were already created on ZCA. If this is not checked and you do not have a commercial certifcate installed before you migrate accounts. • Length of generated password. • Select whether to import items from the account’s Trash folder (deleted items) or Junk folder. The password can be from 6 to 64 characters. • Create user accounts in ZCA is checked to enable the account . and calendars. If the wizard generates random passwords for each account. • Ignore invalid SSL certificate is checked by default. The default is 8 characters. address book contacts.Administrator’s Guide Set either • Generate a random password for each account.0. tasks. select Ignore previously imported emails so accounts do not have duplicate email messages. or • Use the same password for all new accounts. You need to give the password information to each user. • Select the items to import the accounts: email messages. On the Mail server information dialog configure the ZCA server and Microsoft Exchange information needed to log in to each server.
Creating Accounts on ZCA • In the Target domain field enter the domain name where accounts are migrated to. 5. • Enter the maximum accounts to import at one time. The filter in the field (objectClass=organizationalPerson). • Enter the MAPI profile that is used to connect to the Microsoft Exchange server. On the Active Directory information dialog. The LDAP URL is entered as ldap:// ldapdirectory. This is the MAPI profile you create for use with the Zimbra Migration Wizard to conduct the migration. • Server Name. Here you can define search criteria to collect the type of account information you want to import. is set to Zimbra Collaboration Suite Appliance ZCA 6. The default is 0.example. • The ZCA administrator account is automatically configured. MAPI server name is the name of the name of the Microsoft Exchange server from which data is collected. but you can change this • Use Security. which means that no limits are set. Enter the password for this account. enter the following information. Check SSL if this is used • Bind DN and bind password • LDAP filter.com • By default the port is 3268. In this field enter the LDAP search filter to run.7 59 .0. • • • Mapi profile name. This domain should be created on ZCA. Enter the MAPI logon user DN Click Next.
6.0. click Next. middle. If you need to fix any of the options. • LDAP search base is used to configure what subsection of the LDAP forest to search.xml file is created. 60 ZCA 6. individual first.7 Zimbra Collaboration Suite Appliance . If the information is correct. last names. You can change the filter. When you click Next. including email address. click Next. The Review migration options dialog shows the migration options you have configured. the . postal and phone information if it is available. The migration wizard connects to the Exchange server.Administrator’s Guide gather account information. click Previous. After you complete this dialog.
The accounts are now created on ZCA. By choosing the download option. When you open the migration wizard. Choose a secure location to store it as it may contain password information for all of your users. Click Download XML file for MS Exchange migration utility and save the file to a folder on the computer. When the migration is complete.0. Note if you choose not to download the file now. the file is removed from the server. the Import Destination dialog displays. you will not be able to access it again. Select One Step Migration and browse to the .7 61 . Note: See the Migrating from Microsoft Exchange to ZCS Guide for detailed information about the Wizard. Users can now log on to their ZCA accounts. the Import Completed dialog displays. When you click Next. Zimbra Collaboration Suite Appliance ZCA 6.Creating Accounts on ZCA 7. The ZCS Migration Wizard one-step migration makes it easy to create accounts and import the content you selected for those accounts. the migration begins and a progress bar is displayed.xml file created on ZCA. Click Download MS Exchange migration utility to download the ZCS Migration Wizard for Exchange executable file. 8. Using ZCS Migration Wizard to Create Accounts and Import Content You can run the ZCS Migration Wizard for Exchange executable file at any time.
7 Zimbra Collaboration Suite Appliance .0.Administrator’s Guide 62 ZCA 6.
Resources and Distribution Lists The administration console dashboard is used to manage accounts. you can quickly change an account's password from the administration console Account toolbar.Chapter 6 Managing Accounts. Managing Accounts The following are some of the details that you can manage from the dashboard: • Change password for a selected account • Find a specific account using the Search feature • Change account information • Add or delete an account for multiple distribution lists at one time. resources and distribution lists. select Accounts from the Find address. and profiles menu. The user must be told the new password.0. Zimbra Collaboration Suite Appliance ZCA 6. and view which lists the account is on • Create and change alias addresses • View an account’s mailbox • Change an account’s status and delete accounts • Reindex a mailbox To see a list of accounts. Changing Passwords If you use internal authentication. Passwords can be from 6 to 64 characters and do not have an expiration date.7 63 . domains. See the ZCA administration console Help for information about how to perform these tasks from the administration console.
A closed account does not change the account license. If a user reports an issue performing text searches or a message is logged in the mailbob. Active is the normal status for a mailbox account. or restoring the mailbox. • Closed. Each mailbox has an index file associated with it. but mail is still delivered to the account. This feature can be used to assist users who are having trouble with their mail account as you and the account user can be logged on to the account. • Pending.Administrator’s Guide View an Account’s Mailbox View Mail in the Accounts toolbar lets you view the selected account’s mailbox content. Reindexing a Mailbox Mail messages and attachments are automatically indexed before messages are deposited in a mailbox. An account can be set to maintenance mode for backing up. you can reindex the mailbox to recreate the mailbox’s index file. and mail addressed to the account is queued at the MTA. The login is disabled and messages are bounced.log warning of a possible corrupt index. When you are in an account. the user cannot log in. The following account status can be set for an account: • Active. Reindexing a mailbox's content can take some time. importing. but because searches cannot return results for messages that are not indexed.7 Zimbra Collaboration Suite Appliance . depending on the number of messages in the mailbox. you can mouse over or right click on a folder to see the number of messages in the folder and the size of the folder. Any View Mail action to access an account is logged to the audit. This index file is required to retrieve search results from the mailbox. When a mailbox status is closed.0. login is disabled. The locked status can be set if you suspect that a mail account has been hacked or is being used in an unauthorized manner. 64 ZCA 6.log file. including all folders. Pending is a status that can be assigned when a new account is created and not yet ready to become active. • Locked. When a mailbox status is locked. This status is used to soft-delete an account before deleting the account from the server. Users can still access their mailbox while reindexing is running. When a mailbox status is set to maintenance. Mail is delivered and users can log into the client interface. searches may not find all results. Changing an Account’s Status Account status determines whether a user can log in and receive mail. and tags. calendar entries. the login is disabled and messages are bounced. • Maintenance.
Managing Accounts. Resources and Distribution Lists Deleting an Account You can delete accounts from the administration console. Deleting these accounts may prevent certain ZCA components from functioning and possibly the lose of administration dashboard access. When a Zimbra user’s email address is added to a distribution list. When a distribution list is deleted or the removed. This is done in the Shares tab. Only administrators can create. When you delete an account. change. The address line displays the distribution list address. Users notify the administrator that they have shared an item with the distribution list and the administrator publishes the shared item to the list. You can use this feature to limit the exposure of the distribution list to only those that know the address. Senders do not receive an error when they send a message to a distribution list with more than 1000 members. they are sending the message to everyone whose address is included in the list. the individual recipient addresses cannot be viewed. When a new shared item is published. but the message is not sent to more than 1000 recipients. The login is disabled and messages are bounced. the user’s account Member Of tab is updated with the list name. and changes the number of accounts used against your license. deletes the message store. The Hide in GAL check box can be enabled to create distribution lists that do not display in the GAL. If you are not sure that is what you want to do.7 65 . This removes the account from the server. select Distribution Lists from the Find address. existing members of the list are automatically notified of the new share. and profiles menu.0. Using Distribution Lists for Group Sharing Instead of creating individual share requests. domains. Important: System accounts designated with the icon and the administrator icon should never be deleted. The 1000 recipients include addresses in distribution lists that are nested within a distribution list. but the content of the account is still available. or delete distribution lists. To see a list of distribution lists. the distribution list is automatically removed from the Member Of tab. Managing Distribution Lists A distribution list is a group of email addresses contained in a list with a common email address. change the account status to Closed. Zimbra Collaboration Suite Appliance ZCA 6. the account and all the content is deleted. When users send to a distribution list. distribution lists can be created to share items with a group. The maximum number of members in a distribution list is 1000 recipients.
Administrators do not need to monitor these mailboxes on a regular basis. and profiles menu. When you select Aliases from the Manage Addresses Overview pane. You can view and edit an account’s alias names from the account view. and profiles menu. This is set up from the administration console. and delete the alias. You can set up the Share tab so that new members are automatically notified about items that are shared with them through the list. An alias is not an email account.7 Zimbra Collaboration Suite Appliance . From Aliases you can quickly view the account information for a specific alias. The contents of the resource mailboxes are purged according to the mail purge policies. When members are removed from the group distribution list. domains. If you create a distribution list for sharing and do not want the distribution list to receive mail. select Resources from the Find address. User accounts with the calendar feature can select these resources for their meetings. they are automatically granted the same shared privileges as other members of the group. To see a list of aliases. domains.Administrator’s Guide Everyone in the DL has the same share privileges that the grantee defines for the shared item. The resource accounts automatically accept or reject invitations based on availability. Distribution List Alias tab. all aliases that are configured are displayed in the Content pane.0. Each meeting room location and other non-location specific resources such as AV equipment is set up as a resource account. Managing Resources A resource is a location or equipment that can be scheduled for a meeting. Each account can have unlimited numbers of aliases. move the alias from one account to another. Managing Aliases An email alias is an email address that redirects all mail to a specified mail account. You can configure the account with the following details about the resource: 66 ZCA 6. Create Distribution List Aliases A distribution list can have an alias. These accounts do not count against your license. A Resource Wizard on the administration console guides you through the resource configuration. you can disable the Can receive mail checkbox. To see resources available on the ZCA. select Aliases from the Find address. their share privileges are revoked. When new members are added to the group distribution list.
The following resource scheduling values can be set up: • Auto decline all recurring appointments. the resource account automatically accepts appointments unless the resource is already scheduled. Setting up the Scheduling Policy for Resources The scheduling policy establishes how the resource’s calendar is maintained. When this option is selected.7 67 . No recurring appointments can be scheduled for this resource. and room capacity When you create a resource account. The free/busy times can be viewed. Because the resource always accepts the invitation. The resource account automatically accepts all appointments that are scheduled. Resources and Distribution Lists • Type of resource. Zimbra Collaboration Suite Appliance ZCA 6. based on the scheduling policy. auto decline on conflict. • Location information. and. auto-decline on conflict. the suggested use for this policy would be for a frequently used location off premises that you want the location address to be included in the invite to attendees.Managing Accounts. configure the forwarding address so a copy of the invite is sent to the account that can manually accept the invitation. This value is enabled when the resource can be scheduled for only one meeting at a time. the resource account automatically declines all appointments that conflict. • Auto accept always. To schedule a resource. • Manual accept. If you set this up. You can modify the autodecline rule to accept some meetings that conflict. an email is sent to the resource account. if the resource is free the meeting is automatically entered in the resource’s calendar and the resource is shown as Busy. This can be a person to contact if there are issues. including room name. free/busy information is not maintained. and free/busy status for the resource if these are set up. users invite the equipment resource and/or location to a meeting. When the meeting invite is sent. When they select the resource. specific building location including building and address. either location or equipment • Scheduling policy • Forwarding address to receive a copy of the invite • Description of the resource • Contact information. they can view the description of the resource. In this case. contact information. When this option is selected. You can modify the auto-decline rule to accept some meetings that conflict. Appointment requests that do not conflict are marked as tentative in the resource calendar and must be manually accepted. • Auto accept if available. thus more than one meeting could schedule the resource at the same time. a directory account is created in the LDAP server.0.
the resource declines appointments whenever either of the conditions are met. In the Permissions section. To fully manage a resource account’s calendar. Managing Resource Accounts The Resource Accounts Preference>Calendar tab can be configured to let users manage the Resource’s Calendar. edit. Users delegated as manager have full administrative rights for that calendar. They can view.0. For accounts that include the auto decline on conflict value. You can configure the following options to manage the resource. you can change the address • Who can use this resource. The resource account is manually managed. or decline the invites. If the forwarding address was set up when the account was provisioned. Maximum allowed number of conflicts and/or Maximum allowed percent of conflicts are configured to allow a recurring resource to be scheduled even if it is not available for all the requested recurring appointment dates. either as a number of conflicts or as a percentage of all the recurring appointments to partially accept recurring appointments. remove. accept. Conflict Rules. Invites. add. If you set both fields. select Allow only the following internal users to invite me to meetings and add the appropriate users’ email addresses to the list. you can share the resource calendar with a user who is given the manager rights. A delegated user must log into the resource account and accept or decline all requests. 68 ZCA 6.Administrator’s Guide • No auto accept or decline.7 Zimbra Collaboration Suite Appliance . you can set up a threshold. The resource accepts appointments even if there are conflicts until either the number of conflicts reaches the maximum allowed or the maximum percentage of conflicts allowed. • An address to forward invites.
and many other phones that support the Active Sync protocol.7 69 . and 6 (WM6) devices. calendar and task data and device security policy enforcement between the mobile device and an account on the mailbox server. contacts. The following diagram shows the flow of data from the server to the mobile. The ActiveSync™ protocol is used to configure and sync the Zimbra mailbox server with the native client that is used on a user’s device. ActiveSync™ 1 Native Client 2 Internet 3 Reverse Proxy (Optional) Mailbox Server 4 Authentication LDAP server Disk Storage The diagram shows how the native mobile device application software syncs with the Zimbra mailbox server using Activesync™. Devices use the native software and UI that is installed on the device to sync. ZCA 6. Windows Mobile 5 (WM5). Zimbra Mobile is compatible with IPhone.0.Chapter 7 Managing Zimbra Mobile Zimbra Mobile is the Zimbra synchronization program enabled on the mailbox server that provides over-the-air synchronization of mail. IPod Touch.
Older devices do not respond to security policies. • Domain. • SSL certificate from the server may have to be added to the device as trusted if SSL is used when the certification is self-signed. The user’s username as configured on the account c. http://wiki. • User name. Users can immediately sync their account to their mobile device when this is configured. Enter the user’s primary Zimbra Appliance account name. The Zimbra mailbox server address b.zimbra. For details about specific device setup.7 Zimbra Collaboration Suite Appliance . Users configure the following information: a.com/index.Administrator’s Guide 9.com/index. Setting Up Mobile Devices Mobile sync is enabled either in the profiles for the account or enabled on individual accounts. In most cases. They can send email. 3. You can enforce general security policies including password rules and set up local wipe capability on compliant devices.php?title=Mobile_Device_Setup http://wiki. Enter the fully qualified host name of the user’s Zimbra Appliance mailbox server. The protocol goes through the reverse proxy if it is present in the path. The mailbox server accesses the LDAP server to verify and authenticate the user’s credentials before allowing a connection. create appointments. The following may need to be configured in the mobile device: • Server name (address). Enter the user’s Zimbra Appliance domain name (DNS). The user’s Zimbra mailbox domain name 2.0. 4. The client then connects to the user’s account on the mailbox server. no additional plug-ins are required to be able to use the Zimbra Mobile feature. 70 ZCA 6. and add contacts to their address book. The user’s client connects to the Internet using the ActiveSync protocol for syncing with the Zimbra mailbox server.php?title=IPhone Setting up Mobile Device Security Policies The administrator can configure mobile security policies that enforce security rules on compliant mobile devices that sync with Zimbra Appliance accounts.zimbra. Note: Only WM6 devices and IPhones support security policies set by the server. see the Mobile Device Setup pages on the Zimbra Wiki.
• When the Number of consecutive incorrect PIN inputs before device is wiped is configured. This erases all data on the device. Zimbra Collaboration Suite Appliance ZCA 6. users must enter their PIN.7 71 .Managing Zimbra Mobile After the mobile policy is set up. Once the server confirms that the policy is enforced on the mobile device. In addition to the rules. the next time a mobile device sends a request to the server. after the PIN is entered incorrectly more than the specified number of times. a locally (generated by the device) initiated wipe of the device is performed. If a mobile device is lost or stolen. To unlock the device. the device can sync. the device is locked. See the Users’ Mobile Device Self Care Features section. the user is required to fix the PIN before they can sync with the server. after the number of minutes configured. Remote Wipe can be used to erase all data on lost or stolen devices. mobile devices that are capable of enforcing security policies automatically set up the rules and immediately enforces them. the device is protected by the following policy rules: • When the Idle Time before device is locked is configured. This typically means that if a Personal Identification Number (PIN) has not been set up on the device or the PIN is not as strong as required by the mobile policy you set up.0.
Once the wipe is complete. A user selects the device to wipe and clicks Wipe Device. Forces the user to create a personal identification number on the mobile device. the policy requires an alphanumeric PIN. users can initiate a remote wipe from their ZWC account to erase all data from the mobile device. the status of the device in the Preference> Mobile Devices folder shows as wipe completed. Number of failed login attempts to the device before the device automatically initiates a local wipe. If a mobile device is lost. For example. or no longer being used. stolen. users must enter their PIN.0. The device does not need to contact the server for this to happen. To unlock the device. . but a device that only supports a numbered PIN can still be used. the wipe command is initiated.Administrator’s Guide Setting Mobile Device Policies Attributes The following attributes can be configured to establish rules for PIN and device lockout and local wipe initiation rules. Idle time before device is locked (Minutes) Users’ Mobile Device Self Care Features The Zimbra Web Client Preference> Mobile Devices folder lists users mobile devices that have synced with ZWC. Force PIN on device Require alpha-numeric password for device Password Strength Policy Settings Minimum length of device PIN Number of consecutive incorrect PIN input before device is wiped Specifies the minimum length of a password. The next time the device requests to synchronize to the server. The device is returned to its original factory settings. 72 ZCA 6. How long the device remains active when not in use before the device is locked. Requires that the password includes both numeric and alpha characters. Users can directly manage the following device functions from here: • Perform a remote wipe of a device. Allow non-provisionable devices Allow partial policy enforcement on device Devices that are capable of enforcing only parts of the mobile security policy can still be used.7 Zimbra Collaboration Suite Appliance .
Managing Zimbra Mobile
Users can cancel a device wipe any time before the device connects with the server. • Suspend a sync that has been initiated from the mobile device and resume the sync to the device • Delete a device from the list. If a device is deleted from the list and attempts to sync after that, the server forces the device to re-fetch the policy on the next sync of the device. Note: This list can include devices that do not have the ability to support the mobile policy rules. Wiping a device does not work.
Changing Mobile Device Password Policy
Once a mobile device is locked by the Zimbra Appliance mobile password policy, in order to remove the PIN requirement on the device, the device sync relationship with the server must be deleted and then the PIN requirement for the device must be turned off. After the PIN requirement is turned off, the user re syncs the device to the account. 1. In the administration console, open the user account to be modified. 2. Open the Zimbra Mobile tab and uncheck Force pin on device. Once the password policy has been turned off, users must resync their devices to their ZWC account as follows: • If the device is a WM6 device, the user syncs to the account. After the sync has completed, instruct the user to go to the Lock setting on the device and turn off the device PIN. • If the device is an iPhone/iPod Touch 3.0 or above, the user syncs to the account. After the sync, instruct the user to go to the Settings>General properties and turn off Passcode Lock. Note: If the iPhone/iPod Touch is prior to 3.0, there is an Apple software bug that prevents downloading new device policies to take effect. The user must delete the ZCA account from the iPhone/iPod Touch, turn the PIN off, and then re-setup sync with the ZCA. Because the password requirement was turned off, a PIN is not asked for.
Zimbra Collaboration Suite Appliance
Zimbra Collaboration Suite Appliance
account deleting 65 other configuration settings 45 account quota 47 account status 64 account, creating single 52 accounts, creating 51 accounts, importing 53 accounts, migrating 57 accounts, user 16 Active Directory, using and passwords active status 64 address book, features 43 administration console, overview 9 administrator account 10, 15 administrator password, change 10 aliases 16 anti-virus settings 11 appointment reminder 44 appointment reminder popup, Yahoo!BrowserPlus 44 attachments rules 20 auth token, immediate session end 49 authentication modes 29
contact lists 43 core functionality
deleting accounts 65 distribution list used for sharing 66 distribution list, maximum members 65 distribution list, sharing items 46 distribution lists 16 distribution lists, group sharing 65 distribution lists, managing 65 documentation 7 domain profiles 38 domain, default domain 20 domain, general information 19 domains 16 authentication modes 29 virtual hosts 31 domains, automatically created 54 domains, global address list mode 27 domains, managing 25
email messaging, features 39 equipment resources 66 export calendar appointments in .ics export preferences on ZWC 42 external LDAP 30
background color, changing on Zimbra Web Client 34 Briefcase feature 45
failed logging policy, setting 48 features to configure 38 features, web client 5 forwarding address, hidden 40 free/busy interop, Exchange setup requirments 32 free/busy interoperability 32 free/busy, configuring 32
calendar preferences 44 calendar, enabling personal appointments only 44 calendar, import or export .ics 44 calender, features 43 certificate, requesting CSR 23 certificates - self-signed and commercial 22 changing account status 64 changing password, users 63 closed status 64 contact 7
GAL access for COS GAL mode 27
Zimbra Collaboration Suite Appliance
expire 49 setting up profiles 37 settings tab 19 shared items. changing admin 10 password. password strength policy settings 72 mobile device. changing password policy 73 mobile device. managing 46 shares tab. setting up notification quotas. view from admin console 64 managing resource accounts 68 managing resources 66 maximum number in distribution lists 65 message lifetime 49 migrating accounts. equipment 15 resources. setting 47 password. security policy 70 mobile devices. reindexing 64 mailbox. managing 68 resource calendar.7 Zimbra Collaboration Suite Appliance . using distribution lists for 65 O out of office reply 40 H hidden forwarding address 40 P password policy. trial 21 license. mobile device 70 session idle lifetime 49 session time out policy. Zimbra 21 location resources 66 logging into the admin console Q quota. setting 47 47 9 M mail filters 41 mail filters. managing 66 resources. location 15 resources. external access 41 postmaster alias 10 profiles 16 profiles. failed login policy 48 persona 40 POP3. installing 22 license. setting up 37 provisioning accounts 51 public service host name 25 publishing shares 66 I icons used 14 IMAP access 41 import calendar appointments in . 49 sessions. scheduling policy 67 REST URL 25 root alias 10 rules for attachments 20 S scheduling policy for resources 67 screen resolution. working with spam check 41 mail identities 40 mail notification 40 mailbox full notification 47 mailbox quotas specifying 47 mailbox.ics import preferences on ZWC 42 importing accounts 53 importing accounts. standard web client security policy. distribution list 46 50 N New menu 15 76 ZCA 6. domain 38 profiles. using to migrate accounts 61 mobile device. user self care 72 mobile devices. sharing 68 resource conflict rules 68 resources 16 resources. enabling 44 group sharing. passwords 53 importing process for accounts 53 interop 32 44 L license. creating xml file 57 migration wizard. setting up 70 R reindexing a mailbox 64 relay MTA for external delivery 20 resource accounts.0. address book 47 quota.Administrator’s Guide group calendar. maintaining calendars 67 resources.
65 50 T tasks feature 45 themes. maximum size allowed 20 V vacation message 40 view mailbox from admin console viewing SSL certificate 24 virtual host 31 64 W Web client features 5 web client features 39 wipe device.sharing. mobile 72 Z Zimbra mobile 46 zimbra mobile 69 Zimbra Web Client features 38 Zimbra web client. notifying distribuion list 66 spam message lifetime 50 spam white list. customizing 34 trashed message lifetime 50 U untrusted connection warning 10 Update tab 17 uploading files.7 Zimbra Collaboration Suite Appliance . import/export account data Zimlets 33 42 77 ZCA 6. setting as default support 7 system accounts 15.0. for mail filters 41 standard web client.
0.7 Zimbra Collaboration Suite Appliance .Administrator’s Guide 78 ZCA 6.
This action might not be possible to undo. Are you sure you want to continue?
We've moved you to where you read on your other device.
Get the full title to continue reading from where you left off, or restart the preview.