This action might not be possible to undo. Are you sure you want to continue?
Copyright 2010 Zimbra. All rights reserved. No part of this document may be reproduced, in whole or in part, without the express written permission of Zimbra. Zimbra, a division of VMware, Inc. 3401 Hillview Avenue Palo Alto , California 94304 USA www.Zimbra.com ZCS 6.0.7 7/27/2010
Table of Contents
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Core Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Core Zimbra Server Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Zimbra License Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Available Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Support and Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Chapter 2 Working in the Administration Console. . . . . . . . . . . . . . . . . . . 9
Logging Into the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Setting Up the Administrator Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Changing Administrator Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Zimbra Status Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Anti-spam Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Anti-virus Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Convertd Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 LDAP Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Mailbox Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 MTA Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Spell Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Stats Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Disk Space Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Monitoring ZAP Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Navigating the Administration Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Working in the Dashboard Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Working in the Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Working in the Advanced Tools Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Managing Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Updating ZCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Chapter 3 Managing ZCA Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 19
Changing General Information about your Default Domain . . . . . . . . . . . . . 19 Default Domain Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Setting the Maximum Size of Uploads to Briefcase . . . . . . . . . . . . . . . . 20 Setting Up Relay MTA for External Delivery . . . . . . . . . . . . . . . . . . . . . . 20 Configuring Rules for Receiving Attachments to Email . . . . . . . . . . . . . . . . 20 Managing the Zimbra License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Managing Your Self-Signed or Commercial Certificates . . . . . . . . . . . . . . . 22 Requesting a Commercial Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Viewing the SSL Certificate Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Setting Up Domains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Configuring General Information Settings. . . . . . . . . . . . . . . . . . . . . . . . 25 Setting Up Your Global Address List (GAL) . . . . . . . . . . . . . . . . . . . . . . 27 Setting Up Account Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Setting UP Virtual Hosts for Your Domain . . . . . . . . . . . . . . . . . . . . . . . 31 Setting up Zimbra Free/Busy Interoperability . . . . . . . . . . . . . . . . . . . . 32 Managing Zimlets on the Domain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Zimbra Collaboration Suite Appliance iii
. . . . . 37 ZCA Features to Configure . . . . . . . . . . . . . 43 Calendar . . . . . . . . . 50 About Zimbra Web Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Setting Email Retention Policy . . . . . . . . . 63 View an Account’s Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Chapter 6 Managing Accounts. . . . 50 Chapter 5 Creating Accounts on ZCA . . . . . . 53 Migrating Accounts and Content. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Setting up Mobile Device Security Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Managing Resources . . . . . . . . 69 Setting Up Mobile Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Setting Password Policy . . 45 Other Feature Configuration Settings for Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Chapter 7 Managing Zimbra Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Users’ Mobile Device Self Care Features . . . . . . . . . . . . . . . 63 Changing Passwords . . . . . 65 Using Distribution Lists for Group Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Before Creating Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Reindexing a Mailbox . . . . . . . . . . . . . 47 Setting Account Quotas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Setting Failed Login Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Configuring Advanced Tap Options . . . . . . . . . . . 65 Managing Distribution Lists . . . . . . Resources and Distribution Lists. . . . 45 Enabling Sharing . . . . . . . 72 Changing Mobile Device Password Policy . . . . . . . . . . . . . . . . . 51 Password Options. . . . . 64 Deleting an Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Administrator’s Guide Customizing Themes for Domains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Zimbra Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Creating a Single Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Email messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 iv Zimbra Collaboration Suite Appliance . . . . 48 Setting Session Timeout Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Briefcase. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Disabling Preferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Other Account Configuration Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Chapter 4 Customizing Profiles and Setting Up Mail Policy Rules . . . . . . . . . . 63 Managing Accounts . . . . . . . . . . . . . . . . . 70 Setting Mobile Device Policies Attributes . . . . . . . . . . . . . 51 Creating User Accounts . . . . 39 Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Managing Aliases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Setting Up Profiles . . . . . . . . . . . . 52 Importing Accounts . . . . . . . . . . . . . . . . . . . . . 43 Tasks . . . . . . 64 Changing an Account’s Status . . . . . . . . . . . . . . . . . . . . . .
forward.0. Core Functionality The Zimbra Appliance is an innovative messaging and collaboration application that offers the following state-of-the-art messaging and collaboration solutions: • Intuitive message management and search • Personal and shared calendars • Multiple address books • Task management tool • Collaboration tools for online document authoring Zimbra offers two browser based web clients. read. Advanced Zimbra Web Client that offers a state-of-the-art Ajax web client. Some of the features that can be found in the web client include: • Compose. This guide is intended for system administrators responsible for creating and maintaining accounts. and Standard Zimbra Web Client as an HTML client. Web 2. service providers. Administrators centrally manage the appliance from the administration console. and government agencies. The Zimbra Collaboration Suite Appliance is your email and collaboration cloud delivered as a virtual appliance for faster provisioning and easier administration than traditional solutions. educational institutions. and use other standard mail features • View mail by conversation threads • Tag mail to easily group messages for quick reference • Perform advanced searches • Save searches • Use the Calendar feature to schedule appointments • Create address books Zimbra Collaboration Suite Appliance ZCA 6.0 collaboration and messaging software for enterprises. reply.7 5 .Chapter 1 Introduction Zimbra is the leader in open source.
distribution lists.Administrator’s Guide • Share calendars. including defining mail filtering options • Use the Tasks feature to create to-do lists and manage tasks through to completion • Create. including the ability to use Microsoft Active Directory • Anti-spam protection • Anti-virus protection Task-Based Administration Console The Zimbra Appliance is managed from a task based administration console. email folders. Global Address List (GAL) and external authentication • LDAP interoperability for GAL and external authentication • Self-signed and commercial SSL certificate management • Zimbra license management • Service status overviews • Automatic update mechanism • Service level control with status • Diagnostic tools to log file downloads 6 ZCA 6. domains and aliases • Maintain profiles for feature based administration • Mobile device policy management • Color scheme configuration options of the Zimbra Web Client interface • Advanced tools for migration and interoperability • Exchange migration tools • Exchange interoperability for free/busy. The console offers the following management features: • Dashboard with task based management features. address book lists with others • Set mailbox usage preferences. • Create and mange user accounts. resources.7 Zimbra Collaboration Suite Appliance . share and publish rich documents online Core Zimbra Server Functionality The core Zimbra server functionality includes: • Mail delivery and storage • Indexing of mail messages upon delivery • Mailbox server logging • IMAP and POP support • Directory services.0.
and expiration date of the regular license.zimbra. Support and Contact Information Visit www.Introduction Zimbra License Requirements A Zimbra license is required in order to create accounts. Available Documentation The following documentation is available: • Administrator Guide. This license is encrypted with the number of Zimbra accounts (seats) you have purchased. • Contact sales@Zimbra.7 7 . The help topics describe how to use the features of the Zimbra Web Client.com. This guide provides a product overview. • Release Notes.com to purchase Zimbra Collaboration Suite • Contact firstname.lastname@example.org for support issues.Zimbra. • Zimbra Web Client Help. Late-breaking news for product releases and upgrade instructions are contained in the release notes.com to join the community and to be a part of building the best open source messaging solution.Zimbra.com/support/support_overview. a trial license was automatically installed. Zimbra Collaboration Suite Appliance ZCA 6. see the Zimbra website. Make sure to provide enough detail so that the bug can be easily duplicated. and a description of administration tasks and configuration options.html If you encounter problems with this software. You will need to purchase a Zimbra regular license in order to create accounts after the trial license expires. We appreciate your feedback and suggestions. go to http://bugzilla. • Zimbra administration console Help. The latest notes can be found on the Zimbra website.zimbra. the effective date. For information about the Zimbra support program. This trial license is good for 60 days.com to submit a bug report. The help topics describes how to perform tasks required to centrally manage mailbox accounts from the administration console. http://www. When you installed ZCA.0. www.
Administrator’s Guide 8 ZCA 6.7 Zimbra Collaboration Suite Appliance .0.
xxx:5480 You can find the IP address on the vSphere Client. The administration console is the browser-based user interface the ZCA administrator uses to centrally manage ZCA. The administration console consists of the following four main tabs. This tab is used when a ZCA version is updated. address settings. • Zimbra Status tab.xxx. Zimbra Collaboration Suite Appliance summary tab. • Update tab.0. This shows the status of the ZCA services. • Network tab.7 9 . Logging Into the Console To log into the administration console open your browser and type the Zimbra Appliance host name URL as https://xxx.Chapter 2 Working in the Administration Console This chapter describes the components of the Zimbra Collaboration Suite Appliance (ZCA) administration console. and proxy server settings.xxx. This tab opens the admin dashboard used to manage accounts and domains. This tab shows the network status. The administrator can download and install the update from this tab. • Zimbra Administration tab. if they are configured. Zimbra Collaboration Suite Appliance ZCA 6.
You should log on to this account frequently. The password can be changed at any time from the Accounts toolbar. • The password is the password of the VMware virtual machine set during the installation of ZCA. Two aliases for the administrator account are created during install: • Postmaster. Zimbra Status Tab When you log on to ZCA. • Root. the anti-virus notification is sent directly to the admin account.Administrator’s Guide • The user name is vmware. Note: When you log in to the ZCA administration console the first time. Initial administrative tasks for this account may include setting up the administrator mailbox to create aliases and forwarding addresses needed for the administrator’s working environment. If users reply to this postmaster address. Services that are not running display in red. The Zimbra Status tab opens and shows that status of all services. When all services are green. Select the administrator account and change the password. This admin account is the first account provisioned on the server and allows you to log on to the administration account using the password that was created at the same time. This tab also shows the amount of free mail storage disk space remaining. The postmaster address is displayed in emails that are automatically generated from the mail transfer agent (MTA) and sent to the sender when messages cannot be sent. Changing Administrator Passwords The administrator password is created when ZCA is set up during installation. Setting Up the Administrator Account One administrator account can be created in ZCA and this account is created during the installation of ZCA.0. the first page that is displayed shows the Zimbra services. This opens the administration dashboard where you manage ZCA accounts and domains. the message is forwarded to the administrator mailbox. 10 ZCA 6.7 Zimbra Collaboration Suite Appliance . ignore the warning and select the option to continue. if an untrusted connection warning displays. click the Zimbra Administration tab. If you did not change the default settings during the installation. This address is where notification messages from the operating system are sent. Other appliance reports may be sent to the admin account as well.
Messages tagged above 75% are always considered spam and are discarded.Working in the Administration Console Anti-spam Service The Zimbra Appliance utilizes SpamAssassin to control spam. ZCA uses a percentage value to determine spaminess based on a SpamAssassin score of 20 as 100%. to send notification to administrators when a virus has been found. The accounts created are listed in the accounts list. and to send notification to recipients alerting that a mail message with a virus was not delivered. but should not have been. Zimbra Collaboration Suite Appliance ZCA 6. Any message tagged between 33%-75% is considered spam and delivered to the user’s Junk folder. but should be. These addresses are automatically configured to work with the spam training filter. • Spam Training User to receive mail notification about mail that was not marked as junk. • Non-spam (referred to as ham) Training User to receive mail notification about mail that was marked as junk. An automated spam training filter is enabled and two feedback system mailboxes are created to receive mail notification. When a message is tagged as spam. SpamAssassin uses predefined rules as well as a Bayes database to score messages with a numerical range.0.7 11 . Anti-virus Service Clam AntiVirus software is bundled with the appliance as the virus protection engine. The anti-virus software is configured to block encrypted archives. Users can view the number of unread messages that are in their Junk folder and can open the Junk folder to review the messages marked as spam and move a message if it is not spam. How well the antispam filter works depends on recognizing what is considered spam or not considered spam from messages that users specifically mark as Junk or Not Junk in their accounts. the message is delivered to the recipient’s Junk folder.
In addition. Functionality includes: • SMTP authentication • Attachment blocking • Relay host configuration Spell Service This is the spell checker service used for Zimbra Web Client (ZWC) to check the spelling when an email message is composed.7 Zimbra Collaboration Suite Appliance . By default. attachments. including messages. 12 ZCA 6. During ZCA installation. Each account has an unique mailbox ID that is the primary point of reference to identify the account. the Zimbra MTA checks every two hours for any new anti-virus updates from ClamAV. the notification address for anti-virus alerts is configured. When a virus has been found. MTA Service MTA receives email through SMTP and routes each message to the mailbox server. contacts. Anti-virus protection is enabled for each server when the Zimbra software is installed. LDAP entries are made for every ZCA attribute that specify operating parameters for the appliance. ZCA uses the LDAP directory to look up user addresses from within the company.Administrator’s Guide The anti-virus protection is enabled for each server during installation. Mailbox Service The mailbox service manages all accounts’ mailbox content. Convertd Service The convertd service is a conversion service that is used to extract the text from attachments to email messages so they can be indexed along with the email body. calendars. The default is to set up the admin account to receive the notification. The LDAP directory service is used for internal authentication. and briefcase folders. a notification is automatically sent to that address. LDAP Service LDAP directory services provides a centralized repository for information about users and devices that are authorized to use your network.0. This is referred to as the GAL.
A link to the Spring Source Hyperic HQ monitoring tool is available from the Status tab.com/support/systems-monitoringdoc Diagnostics Link The Diagnostics link is used for troubleshooting ZCA. The storage space is used to save the content of users’ accounts. Monitoring ZAP Servers You can set up a third-party monitoring tool to manage ZCA servers. HQ's default metric collection provides real time monitoring of availability.hyperic.com/products • For documentation: http://www. • Dashboard.Working in the Administration Console Stats Service This service maintains statistics about the operation of the application. the results are saved to a zip file that can be forwarded to support. but is available for Zimbra support to troubleshoot issues. Navigating the Administration Tab You manage all user and domain configuration tasks from the administration tab. • Settings. When you run a diagnostics of ZCA. used to manage server configuration and to create a policy for attachments received with email messages.0. Disk Space Usage The Status tab shows the amount of free storage space remaining on the disk. In most cases. you should plan to add additional disk space. performance.hyperic. and utilization. you are directed to use this link by Zimbra support to help diagnose issues. You should regularly monitor the disk capacity and when disks reach the 85% full threshold.7 13 . For more information about Hyperic HQ go to the following links: • For product description: http://www. Zimbra Collaboration Suite Appliance ZCA 6. The console includes three tabs that make it easy to quickly find items in the console. The information is not available for administrator’s review. used to manage the daily ZCA activity for accounts.
You can identify the type of account from the icon.Administrator’s Guide • Advanced Tools. domains. This tab includes tools for migrating and importing accounts. used to manage the Zimbra Appliance license and certificates. and profiles area. Tasks Managed from the Administration Tab Some of the tasks that are performed from the administration console include: • Managing your domain and create new domains • Managing general configuration settings including licenses and certificates • Setting up virtual hosts on a domain • Creating and managing end-user accounts • Creating different profiles that define enabled features and assign the profiles to accounts • Creating and managing distribution lists and aliases • Migrating Microsoft Exchange user accounts to ZCA using the migration tool • Importing multiple accounts • Managing resources that can be scheduled for meetings • Changing user passwords Working in the Dashboard Tab From the ZCA dashboard tab you can view a list of account addresses. the Content pane shows all addresses in ZCS. select the item from the menu on the right of the Find address. aliases. profiles. and resources. domains. When you view All addresses.0.7 Zimbra Collaboration Suite Appliance . To view each of these items in the Content pane. distribution lists. 14 ZCA 6.
From the dashboard you can manage the following items. and resources Description of Items to Create From the New menu on the dashboard toolbar you can create the following items. Do not delete these accounts! This icon represents the administrator account. These are specific accounts used by ZCA. Distribution lists do not count against your ZCA license. Resource accounts do not count against your ZCA license. This icon represents a distribution list. This type of account counts against your ZCA license account limit. This icon represents a resource equipment account. Zimbra Collaboration Suite Appliance ZCA 6. System accounts include the spam filter accounts for junk mail. Do not delete this account! This icon represent user accounts. domains. Aliases do not count against your ZCA license. When you delete an account. profiles. This icon represents a resource location account.0. aliases. • Create new accounts. the ZCA license account limit reflects the change. domains. distribution lists. Only one administrator account can be created. distribution lists. (spam and ham) and GALsync account if you configure GAL for your domain. This account counts against your ZCA license.Working in the Administration Console This icon represents system accounts. This icon represents an alias account. profiles.7 15 . and resources • Edit and delete the items you have created • Change passwords for accounts • View an accounts mailbox • View a list of account addresses. aliases.
• Domains. Lists location or equipment that can be scheduled for a meeting. The following domain items are managed from the Settings tab: • Update server configuration • Set rules for what type of attachments can be received with an email message Working in the Advanced Tools Tab The Advanced Tools tab page includes features that are infrequently accessed after you initial configure ZCA. As a minimum.7 Zimbra Collaboration Suite Appliance . setting options. You can create new resources and set the scheduling policy for the resource. the default profile is displayed. • Aliases.0. The tab includes the following items: • Zimbra License tab that shows ZCA license information 16 ZCA 6. and configure the authentication mechanism to be used for that domain. • Profile. In the Accounts folder. You can create new distribution lists and add to or delete members from a distribution list. or delete profiles. You can use the Move Alias feature from the toolbar to move an alias from one account to another. You can create and manage domains. Lists profiles that have been created. edit. profiles. you create and manage end-user accounts. configure GAL. Working in the Settings Tab The Settings tab is used to manage general ZCA settings. Lists the domain in the Zimbra Appliance environment. • Distribution Lists. • Resources. Lists all aliases that have been created in user accounts. Lists all accounts.Administrator’s Guide • Accounts. You can create. passwords and aliases for an account. Lists all distribution lists.
and host name. You can set specific addresses or you can select to obtain the configuration from DHCP server.0. including IP address. restart ZCA from the VMware VSphere console to make sure your changes take affect on all ZCA services.7 17 . • The Proxy tab is configured if an HTTP proxy is required for access to the Internet for Web services that the Zimbra server may access. DNS server address. netmask. • The Address tab can be used to change the network addresses if you move the server to a new network. When you make changes to the network settings. gateway.Working in the Administration Console • SSL Certificates tab that displays the information about the certificate assigned to ZCA • Migration Wizard and Import Accounts wizard links to help you migrate accounts and their content or import account information to provision many accounts at once Managing Network Settings The Network tab displays the Zimbra Appliance network connection settings. The Proxy tab is configured if external calendar servers or social networking services are made available from user accounts. • The Status tab displays the Zimbra Appliance network status. Zimbra Collaboration Suite Appliance ZCA 6. Updating ZCA The Update tab is used to check for ZCA updates and to install those updates when they become available.
Administrator’s Guide 18 ZCA 6.7 Zimbra Collaboration Suite Appliance .0.
7 19 .Chapter 3 Managing ZCA Configuration ZCA settings are configured during the initial installation of the application and can be modified from the administration console. You can change this. Zimbra Collaboration Suite Appliance ZCA 6. internal or external • Define the virtual host for a domain • Change general information configured for the default domain • Customize the client color scheme • Manage Zimlets that are available for accounts • Set up free/busy interop for scheduling meetings when you have users on both ZCA and Exchange • Define the email attachment filtering policy for incoming emails Changing General Information about your Default Domain The general information tab shows the following configuration details.0. You can manage these tasks from the administration console: • Install and manage your Zimbra license • Install and view your SSL certificates • Create new domains • Configure the authentication method to use.
zip. This is the default. This is configured during the installation of ZCA. • Relay MTA for external delivery. This setting is used to instruct the MTA to send all non-local mail to a different SMTP server. or email clients that generate automatic replies or responses. 20 ZCA 6. such as . resulting from mail servers. you can configure rules to filter all attachments from email messages or attachments with a specific extension type. The default is 10 Mb. If you set the default to 0. Important: Use caution when setting a relay host to prevent mail loops. If one such automatic response triggers another automatic response on the other side. You can change this on the General Information tab. an email loop is created. (An email loop is an infinite loop phenomenon.0. This is changed from the Settings>Attachments tab. This is the relay host name to which the MTA relays external email Default Domain Name The default domain name is the fully qualified hostname of the server. Setting Up Relay MTA for External Delivery Setting this parameter is optional.7 Zimbra Collaboration Suite Appliance . This is the maximum size of a file that can be uploaded into Briefcase. Common use cases for a relay host is when an ISP requires that all your email be relayed through a designated host or if you have some filtering SMTP proxy server. The relay host name is the appliance MTA to Gateway host. there is no limit to the size of the upload. or used as a third-party anti-virus and anti-spam gateway. This is the assumed domain name when users try to authenticate without providing a domain name as part of their login name. This also used as the assumed domain name when only a user name but not the domain is provided. users can upload files up to 10240K in size to their accounts. • Maximum size of an uploaded file for Documents or Briefcase.) Configuring Rules for Receiving Attachments to Email To help prevent potential viruses from being received. Setting the Maximum Size of Uploads to Briefcase If the Briefcase feature is enabled. scripts.Administrator’s Guide • Default domain name.
This option blocks all attachments types sent with email messages and can be set to prevent a virus outbreak from attachments. When you installed ZCA. you can disable this feature. Attachment to an email message can be viewed either in HTML or the attachment can be viewed in the original format. the effective date. a trial license was automatically installed. or change the Zimbra license. You can select from the common extension types that are listed or add other types of extensions. • Do not restrict viewing attachments. Messages with those type of extensions attached are rejected and the sender and recipient are notified that the message was blocked. Extensions that are restricted here do not display even if you have selected Do not restrict viewing attachments. • Allow viewing attachments only in HTML. You can also restrict receiving attachments by the file extension type. This trial license is good for 60 days.0. Managing the Zimbra License A Zimbra license is required in order to create accounts. If you do not want to send a notification to the recipient when messages are blocked.Managing ZCA Configuration The Attachments tab can be configured as follows: • Block all attachments. This license is encrypted with the number of Zimbra accounts (seats) you have purchased. renew. You will need to purchase a Zimbra regular license in order to create accounts after the trial license expires. When you purchase. Files attached to email messages can only be viewed in HTML. Zimbra Collaboration Suite Appliance ZCA 6. Users cannot view any attachments sent with their email messages. and expiration date of the regular license.7 21 . you must update the server with the new license information. Use the Install License Wizard from the administration console’s Advanced Tools tab to upload and install a new license and to update an existing license.
A self-signed certificate is automatically deployed when ZCA is installed. expiration date. Managing Your Self-Signed or Commercial Certificates You can view. but when you log in to the appliance administration console the first time. 22 ZCA 6.Administrator’s Guide Current license information. and install self-signed and commercial certificates from the administration console Advanced Tools tab. When the number of accounts created is equal to the number of accounts purchased. Two types of certificates can be used. update.7 Zimbra Collaboration Suite Appliance . A certificate is the digital identity used for secure communication between different hosts or clients and servers. the self-signed certificate is automatically installed and can be used. When ZCA is installed. This is useful when you use a self-signed certificate and want to change the expiration date. • A commercial certificate is issued by a certificate authority (CA) that attests that the public key contained in the certificate belongs to the organization (servers) noted in the certificate. self-signed and commercial certificates. and the number of accounts used can be viewed from the Advanced Tools>License tab. You can use the Certificate Installation Wizard to generate a new selfsigned certificate. Certificates are used to certify that a site is owned by you.0. when you log on to the administration console a reminder notice is displayed. You must renew your license within 30 days of the expiration date. Self-signed certificates are normally used for testing. you will not be able to create new accounts. • A self-signed certificate is an identity certificate that is signed by its own creator. Starting 30 days before the license expires. The default is 365 days. issue date. including license ID. number of accounts purchased. You can purchase additional accounts or you can delete existing accounts. a security alert is displayed and you will need to accept the warning to be able to log in.
7 23 . You download the CSR from the Zimbra server and submit it to a CA. you complete a form with details about the domain. check this box. before you generate the CSR you must know the following details: • Common Name (CN). you use the Certificates Wizard to install the certificate on ZCA. and when you receive the certificate. use the Zimbra Certificates Wizard to generate the RSA Private Key and Certificate Signing Request (CSR). They issue a digitally signed certificate. company. and country. such as VeriSign or GoDaddy. As you enter information about your company. and then generate a CSR with the RSA private key. To generate the CSR. Zimbra Collaboration Suite Appliance ZCA 6. An asterisk (*) is added to the Common Name field. This is the exact domain name that should be used to access your Web site securely. You save this file to your computer and submit it to your commercial certificate authorizer. Are you going to use a wildcard common name? If you want to manage multiple sub domains on a single domain on the server with a single certificate.Managing ZCA Configuration To obtain a commercially signed certificate.0. Requesting a Commercial Certificate You can use the Zimbra Certificate Installation Wizard to generate the CSR that is sent to a commercial certificate authorizer and to install the commercially signed certificate when it has been authorized.
The unit name (if applicable) Are you going to use Subject Alternative Name (SAN)? The input should be a valid domain name.7 Zimbra Collaboration Suite Appliance . When SAN is used the domain name is compared with the common name and then to the SAN to find a match. If a certificate expires. You can create multiple SANs. when users log on to the accounts. Viewing the SSL Certificate Tab The Advanced Tools>SSL Certificate tab displays the certificate information for the Zimbra services. the client ignores the common name and tries to match the server name to one of the SAN names.0. Your company name • Organization Unit (OU). When the alternate name is entered here. The country you want the certificate to display as your company location • State/Province (ST). The state/province you want the certificate to display as your company location • City (L). a security alert warning is displayed.Administrator’s Guide • Country Name (C). You should renew your certificates before it expires. The city you want the certificate to display as your company location • Organization Name (O). 24 ZCA 6. including validation days that shows when the certificate expires.
• The authentication mechanism is Internal • The Virtual Hosts. and Free/Busy Interop are not set up • The profile is set to default profile Configuring General Information Settings Domains are managed from the administration console dashboard. you can configure the following: • Global Address List (GAL) mode. external LDAP. A GAL sync account is created and the datasource for the Internal GAL is Zimbra.Managing ZCA Configuration Setting Up Domains One domain is identified during the installation process and additional domains can be added from the administration console. Select the domain to edit from the list. When you select Domains from the Find address.0. or both • Domain authentication mode. When you set up a domain. The following settings can be configured for your default domain or when you create a new domain. domains and profiles menu. or external Active Directory • Virtual hosts that are used to establish a default domain for user login • Public service host name that is used for REST URLs.7 25 . a list of domains is displayed. internal. either Internal LDAP server. commonly used in sharing • Free/Busy Interop settings for use with Microsoft Exchange • Zimlets that are available for the domain • Customize the domain skin The default domain configuration after ZCA installation is as follows: • The GAL mode is Internal. Zimbra Collaboration Suite Appliance ZCA 6. External LDAP server or Active Directory.
To make sure that the time is displayed the same in one or the other client. If the majority of your uses are located in another time zone.0. Public service hostname This is the host name to be used for REST URLs. The URL displays as http://publicservicename. make sure that the user’s computer time zone and the Zimbra Web Client time zone are set to the same time. the name of that server must be entered in Inbound SMTP Hostname field. When you configure a pubic service hostname. This is the URL that is used when users share items such as calendars.7 Zimbra Collaboration Suite Appliance . Users can change the time zone from their accounts’ Preferences>General folder. the time zone setting on the computer is used as the time stamp for received messages and for calendar activities. this public service hostname is used instead of the ZCA server hostname and the ZCA service hostname. email folders.domain. Note: The default time zone setting that is displayed in an account’s General Preferences folder is used to localize the time for received messages and calendar activities in the standard Zimbra Web Client.com/home/username/ sharedfolder. When users use the advanced Zimbra Web Client. set that here. and Briefcase folders. 26 ZCA 6.Administrator’s Guide Default time zone for the domain PST (Pacific time) is the time zone that is set at installation by default. Inbound SMTP Hostname If your MX records point to a spam-relay or any other external non-zimbra server. This is commonly used when sharing within Zimbra Appliance. Each domain can be configured with the public service host name to be used for REST URLs.
Users can log in and mail is delivered. deleted.” ZCA uses the GAL to look up user addresses from within the company. Domain Status The domain status is active in the normal state. When a domain status is marked as locked. If an account’s status setting is marked as closed.0. their email is queued at the MTA. users cannot log in. If you create additional profiles. When the domain status is marked as suspended. The closed status overrides an individual account’s status setting. GAL is configured on a per-domain basis. If an account’s status setting is marked as closed. The GAL search options are as follows: • Internal. The GAL mode setting for each domain determines where the GAL lookup is performed. When a domain status is marked as closed. Changing the status also can affect the status for accounts on the domain. login for accounts on the domain is disabled and messages are bounced. Setting Up Your Global Address List (GAL) The GAL is your company-wide listing of users that is available to all users of the email system. • Suspended. users cannot log in and their email is queued at the MTA. and accounts and distribution lists cannot be created. users cannot log in to check their email. • Maintenance. If an account’s status setting is marked as maintenance or closed. Note: If an account has a different status setting than the domain setting. The default setting is Internal mode. the account’s status overrides the domain status setting.7 27 .Managing ZCA Configuration Default Profile for the Domain The profile designated for the domain is automatically assigned to accounts created on the domain. For the initial set up the default profile created during the installation is assigned to the domain. • Locked. • Closed. but email is still delivered to the accounts. Active is the normal status for domains. This is sometimes referred to as the company directory or company “white pages. the account’s status overrides the domain status setting. the account status overrides the domain status. The Zimbra LDAP server is used for directory lookups. or modified. the account’s status overrides the domain status setting. Zimbra Collaboration Suite Appliance ZCA 6. Accounts can be created and mail can be delivered. you can assign another profile to the domain. When the domain status is marked as maintenance. The Configure Gal wizard on the Domain toolbar is used to configure the authentication modes. Domain status can be set as follows : • Active.
• Both. the GAL sync account is updated with new contact. When you configure the external GAL mode. etc.Administrator’s Guide • External. The address book in these accounts is used to sync the LDAP server contact data. all GAL contacts from the LDAP are added to the GAL address book. modified contact and deleted contact information. When the GAL sync account syncs to the LDAP. but users also need to be able to sync to the GAL. During the sync. Configuring GAL Search for Internal GAL When you select Internal. These accounts display in the administration console accounts list. Syncing the LDAP to the account gives users faster access to the GAL data and makes it easier for users to search the GAL. you can configure different search settings and sync settings. Configuring GAL Search for External GALs When you configure an external GAL. the traditional LDAP based search is run.0. Internal and external directory servers are used for GAL lookups. 28 ZCA 6. GALsync accounts When an internal or external GAL is set up. When the LDAP syncs the GAL to the account. You should not modify the GAL sync account address book directly. You can configure multiple external LDAP hosts for GAL. no additional configuration is required.7 Zimbra Collaboration Suite Appliance . All other directory services use the Zimbra LDAP service (configuration. mail routing. a GAL sync account is created for each LDAP data source. you can configure GAL search and GAL sync separately. External directory servers are used for GAL lookups. If the GALsync account is not available for some reason. changes you make to the address book are deleted.). You may want to configure different search settings if your LDAP environment is set up to optimize LDAP searching by setting up an LDAP cache server.
7 29 . This is the default. gn. A search filter must be specified. Syntax "%s" represents the string the user enters: (&(|( cn=*%s*)( sn=*%s*)( gn=*%s*)( mail=*%s*)( zimbraMailDeliveryAddress=*%s*) ( zimbraMailAlias=*%s*)( zimbraMailAddress=*%s*)) (|( objectclass=zimbraAccount)( objectclass=zimbraDistributionList))) This filter example combines the basic search filters using the Boolean operation OR to first search the various attributes (cn. and to use DN password to bind to the external server. The parameters in a filter you construct determine the thoroughness of a search. Enter the LDAP address. • External LDAP. etc. • LDAP search base. the autocomplete filter must be configured. adAutoComplete is the default filter. The user name and password is the authentication information supplied in the bind operation to the directory server. Zimbra Collaboration Suite offers the following three authentication mechanisms: • Internal. the port is 636. • LDAP filter. and then verifies that the entry matched is either a Zimbra account or distribution list. To enable the ability to let users use the Autocomplete from GAL feature. If the filter you entered cannot be run using an anonymous bind. • Autocomplete filter. dc=com).Managing ZCA Configuration External LDAP settings that need to be configured are the following: • LDAP URL and whether to use SSL. The port is 389. LDAP filter.0. The Configure Authentication wizard on the Domain toolbar is used to configure the authentication modes. When you select Internal. The filter defines the search rules used for directory searches. You can configure multiple external LDAP hosts so users can access GAL from the next available configured server when a GAL server is down. To search within a specific part of your directory. then enter the DN/password of a service account on the external LDAP that has been granted access to the attributes required to do the search. For LDAP. Zimbra Collaboration Suite Appliance ZCA 6.). The Internal authentication uses the Zimbra directory server for authentication on the domain. • Use DN Password to bind to external server. For example. The following is an example of the filter string. no other configuration is required. If you use SSL. the default GAL filter setting is (|( cn=%s*)( sn=%s*)( gn=%s*)( mail=%s*)). enter a search base. You must configure the LDAP URL. ( dc=server. For AD. Setting Up Account Authentication Account authentication is the process of identifying a user or a server to the directory server and granting access to legitimate users based on user name and password information provided when users log in.
External LDAP The external LDAP authentication mechanism attempts to bind to the specified directory server using the supplied user name and password.0. the connection is closed and the password is considered valid. On the administration console you use the Authentication Wizard to configure the authentication settings for your domain. • LDAP filter.7 Zimbra Collaboration Suite Appliance . You should ensure that the filter you enter results in a single entry being matched. The user name and password is the authentication information supplied to the Active Directory server. You configure the following external LDAP settings: • LDAP URL and whether to use SSL or StartTLS. the default port is 636. 30 ZCA 6. No additional configuration is necessary. Check either to use SSL or StartTLS. The filter defines the search rules used for directory searches and tries to map the user name to one user on the external LDAP. Enter the LDAP address. If this bind succeeds.Administrator’s Guide • External Active Directory.com). You can configure multiple external LDAP hosts. otherwise an authentication error is returned to the user. The default port is 389. You identify the Active Directory domain name and URL. The authentication method is set on a per-domain basis. Example of the search filter is (mail=%u@mycompany. Internal The Internal authentication method assumes the Zimbra schema. The default is to use the internal method as the authentication mode. If you use SSL.
The default port is 389.com. You can configure multiple external active directory hosts. If you use SSL. The virtual host requires a valid DNS configuration with an A record. • Use DN/Password to bind to external server. When the Zimbra login screen displays. If the filter you entered cannot be run using an anonymous bind. Zimbra Web Client users can log in without having to specify the domain name as part of their user name. • AD LDAP URL and whether to use SSL. External Active Directory The external active directory (AD) authentication mechanism attempts to bind to the AD server using the supplied user name and password. Virtual hosts are configured from the administration console Domains>Virtual Host tab.company. You configure the following settings: • AD domain name. users can login to their accounts without having to specify the domain name as part of their user name. When you create a virtual host.7 31 . Enter the active directory LDAP address. The authentication request searches for a domain with that virtual host name. dc=com). then enter the DN/password for a service account on the external LDAP that has been granted access to the attributes required to do the search. To search within a specific part of your directory. enter a search base. The name of the domain for the active directory server. Setting UP Virtual Hosts for Your Domain You can configure multiple virtual host names to host more than one domain name on the server. For example. https:// mail.0. The general domain configuration does not change. the default port is 636. It would be entered as ( dc=server.Managing ZCA Configuration • LDAP search base. Zimbra Collaboration Suite Appliance ZCA 6. When the virtual host is found. Users enter the virtual host name as the URL address. users enter only their user name and password. the authentication is completed against that domain.
32 ZCA 6. ZCA can query the free/busy schedules of users on Microsoft Exchange 2003/ 2007 servers.7 Zimbra Collaboration Suite Appliance . • The ZCA server must be able to access the HTTP(S) port of IIS on at least one of the Exchange servers. • The Exchange user name must be provisioned in the account attribute zimbraForeignPrincipal for all ZCA users. you can set up free/busy scheduling across the Exchange server and the ZCA server so that users can efficiently schedule meetings. Exchange 2003/2007 Setup Requirements For Exchange 2003. The Zimbra Free/Busy module to connect with Microsoft Exchange pulls the free/busy schedule of users on the Exchange server and also pushes the free/ busy schedule of ZCA users to the Exchange server. the Exchange systems must be set up as described in the Exchange Setup Requirements section. • Web interface to Exchange public folders needs to be available via IIS.0. This is required only if there is Zimbra Appliance to Exchange free/busy replication. This is required only for ZCA to Exchange free/busy replication. the following is required: • Either a single Active Directory (AD) must be in the system or the global catalog must be available. To set free/busy interoperability.Administrator’s Guide Setting up Zimbra Free/Busy Interoperability When ZCA is deployed in a with Microsoft Exchange servers and. (http://server/public/) • ZCA users must be provisioned as a contact on the AD using the same administrative group for each mail domain. Configuring Free/Busy on Zimbra Appliance The Exchange server settings are configured from the Domain>Interop tab on the administration console dashboard tab.
Dates or time in the message to see their calendar schedule for that date or time. Zimbra Collaboration Suite Appliance ZCA 6. The cn setting in the legacyExchangeDn attribute corresponds to the zimbraForeignPrincipal attribute. URL link to quickly go to the website specified in an email message. Managing Zimlets on the Domain Pre-defined Zimlets that enhance the user’s experience from the Zimbra Web Client are included with ZCA. • O and OU used in the legacyExchangeDN attribute. This is the name of the account in AD and password that has access to the public folders. • Basic is authentication to Exchange via HTTP basic authentication. to see contact information from the address book for this name. • com_zimbra_email. The following are included: • com_zimbra_date.7 33 . • com_zimbra_url. Set at the global level this applies to all accounts talking to Exchange. Email addresses/names. and cn= settings.0. Note: To find these settings on the Exchange server.Managing ZCA Configuration • Microsoft Exchange Server URL. Next go the each account’s Free/Busy Interop tab and configure the foreign principal for the account. • Microsoft Exchange User Name and Password. ou= . These are used to authenticate against the Exchange server on REST and WebDAV interfaces. you can run the Exchange ADSI Edit tool and search the legacyExchangeDN attribute for the o= . • Form is authentication to Exchange as HTML form based authentication. either Basic or Form. This sets up a mapping from the ZCA account to the corresponding object in the AD. This is the Web interface to the Exchange. • Microsoft Exchange Authentication Scheme.
select mandatory. Customizing Themes for Domains The Zimbra Web Client includes multiple themes that users can select as the appearance of their mailbox. VOIP software. Emotiocons.0. Phone numbers to quickly place a call. to add a textual portrayal of different facial expressions to their messages. Drag and Drop files on to their email message. The default text color is black. The text color usually does not need to be changed. Users can control the Zimlets they use from the ZWC Preferences>Zimlet page. • com_zimbra_ dnd. 34 ZCA 6. • com_zimbra_ymemotiocons.7 Zimbra Collaboration Suite Appliance . If a Zimlet should not be turned off from ZWC.Administrator’s Guide • com_zimbra_phone. You can change the base colors of themes for a domain from the administration console. Note: This feature does not work with Internet Explorer. Check the Zimlets that should be enabled for the domain. The emoticons are available from a link on the compose toolbar. All Zimlets that are deployed are displayed in the Domain>Zimlets tab. The foreground color is the text color displayed. • Foreground color of the themes. such as Skype or Cisco VOIP phones must be installed on the user’s computer.
The secondary color is the color used for the toolbar. This color is the background on the page. background color of the Content and Navigation panes. Hot Rod.7 35 . selection headers in the Navigation pane. such as Lemongrass. • Secondary color of the themes. and selection highlight. the clicked item from a right-click or other drop-down menu selection. You may want to disable those themes from user’s Theme preferences selection. the variant of the background color displays in the login area. and the toolbar are displayed in the secondary color. Zimbra Collaboration Suite Appliance ZCA 6. Variants of the color are used for buttons. In the following image. Mail.Managing ZCA Configuration • Background color of the themes. such as a message. in this example. The selection color is the color displayed for a selected item. the selected tab. and for a selected tab. tabs. Some of these themes. Waves and Yahoo. the background color displays with the logo.0. • Selection color of the themes. In the following image. The primary background color displayed in the client. have been designed with graphics or color codes that are not changed when you change the base color. Note: A number of Zimbra themes are included with Zimbra Appliance.
Administrator’s Guide 36 ZCA 6.0.7 Zimbra Collaboration Suite Appliance .
For example. Setting Up Profiles Profiles define which features are enabled for an account. create another profile that enables the features and Zimbra Mobile and assign this profile to users who can access to this feature. which allows users to sync their smart phones with their accounts. You can create a profile from the New link on the administration console dashboard. a new profile tab opens. accounts assigned that profile reflect the change. When IMAP or POP clients are used. users may not have these features available. A default profile is automatically created during the installation of ZCA and you can create additional profiles. In that case. In an environment that includes users with different email and collaboration requirements. the default profile does not enable mobile sync.7 37 . Note: Mailbox features are enabled for the Zimbra Web Client users.Chapter 4 Customizing Profiles and Setting Up Mail Policy Rules This chapter describes the features that can be enabled in a ZCA profile that is assigned to user accounts. Each account is assigned a profile. You might not want to turn this on for all of your users.0. When you change a profile. Click New and select Profile. creating different profiles based on user requirements makes it easy to give users the feature sets they need. Zimbra Collaboration Suite Appliance ZCA 6. Configuring profiles and assigning a profile to accounts lets you configure the features for accounts.
If the domain does not have a profile defined. you can select the profile that is automatically assigned to users created on that domain. This tab lists all features that can be enabled for user accounts. Note: If you delete a profile that accounts are currently assigned. The features are described in this chapter.Administrator’s Guide A profile consists of the following configuration tabs: • General Information. the default profile is automatically assigned when an account is created. Managing Zimbra Mobile for information about this feature. On this tab you define the profile’s display name and you can describe the profile in any way you want. • Features. and set password. Domain Profiles When you create a new domain or edit an existing one. and email retention policies.0. the accounts are automatically assigned the default profile.7 Zimbra Collaboration Suite Appliance . • Advanced. This tab enables the Zimbra Mobile sync feature. This is a good option if most users on the domain should have the same features enabled. login. • Zimbra Mobile. ZCA Features to Configure When users use the Zimbra Web Client to view their accounts they can access the following features as determined by their profile. See Chapter 13. • Email 38 ZCA 6. This tab is used to set up account quota.
HTML compose Users can compose email messages with an HTML editor. mail sorted by conversations.7 39 . If you do not want users to be able to change their account preferences.Customizing Profiles and Setting Up Mail Policy Rules • Address books • Calendar • Tasks • Briefcase • Preferences These features can be enabled in the profile. The default is to let users manage their preferences. Users can change the default from the Mail toolbar. conversation view is the default. Zimbra Collaboration Suite Appliance ZCA 6. and more. you can remove the check from Preferences in the profile. If this feature is enabled. Features tab. user-defined folders.0. This is enabled by default in the profile. View link. user-defined filters. Mail Features Mail Conversations Description Enables the email application. tags. Conversations group messages by subject. Email messaging Zimbra Appliance email messaging is a full-featured email application that includes advanced message search capabilities. You configure which email messaging features are enabled. Messages can be displayed grouped into conversations or as a message list. Many of these features can be managed by users from their account Preferences tab when they log on to the Zimbra Web Client. They can specify their default font settings for HTML compose in their account Preferences tab.
0. status. Users can also set the start and stop dates for the out of office message. Users can save a search that they have previously executed or built. When Persona is enabled. tags. you can also specify forwarding addresses that are hidden from the user. They can turn this feature on or off and designate an address from their account Preferences tab.7 Zimbra Collaboration Suite Appliance . size.Administrator’s Guide Allow the user to specify a forwarding address Users can create a forwarding address for their mail. users can create additional account names to manage different roles. Users can change the information from their account Preferences tab. Persona The name and address configured for the account creates the primary account persona. attachment. Account aliases can be selected for the From name of messages sent from that persona account and a specific signature can be set for the persona account. A copy of each message sent to the account is immediately forwarded to the designated forwarding address. By default a message is sent to each recipient only once every seven days. An email with information about the email’s subject. Advanced search Allows users to build a complex search by date. and folders. Out of office reply Users can create an email message that automatically replies to incoming messages. Saved searches 40 ZCA 6. sender address and recipient address is sent to the address. This is the information that the user uses as the From address. regardless of how many messages that person sends to the address during that week. This is commonly used as a vacation message. In the Forwarding tab you can enable the function so that a copy of the forwarded message is not saved in the user’s mailbox. In the account configuration. domain. New mail notification Allows users the option to specify an address where to be notified of new mail to their ZWC account. You can specify a default forwarding address for a user when you create or edit an account.
users can create a spam white list from the Preferences Mail folder to identify email addresses that should not be marked as spam. Users can also choose whether to delete the messages on the server after they are downloaded. and Documents pages.7 41 IMAP access Zimbra Collaboration Suite Appliance . When Initial search preference is enabled. Users can define a set of rules and corresponding actions to apply to incoming mail and calendar appointments. An alias is not an email account. To avoid having mail incorrectly marked as junk. the corresponding actions associated with that rule are applied. Users can set these up from their Preferences tab. users can select another folder as the default search folder that is automatically searched from the search field. When an incoming email message matches the conditions of a filter rule. Note: Spam check on a received message is completed before users’ mail filters are run. They can add the external account address to their account settings. such as Thunderbird or Outlook. Messages identified as spam are moved to the Junk folder.0. Users set up these rules from their account Preferences tab. Users can access the company directory to find names for their email messages. contacts. Users can turn this feature on or off from their Preferences tab. Users can set these up from their Preferences Accounts tab. Users can use third party mail applications. An email alias is an email address that redirects all mail to a specified mail account. ZCA 6. Users can set up to retrieve their IMAP accounts’ email messages directly from their ZWC account. When this is enabled. Users can set up to retrieve their POP accounts’ email messages directly from their ZWC account. You can create an alias for the account. Users cannot change this. users enter a few letters in their compose header and names listed in the GAL are displayed. External POP access External IMAP Access Aliases for this account Mail filters Tagging GAL access Autocomplete from GAL Users can create tags and assign them to messages.Customizing Profiles and Setting Up Mail Policy Rules Initial search preference The initial search folder is Inbox. They can add the external account address to their account settings. to access their mailbox using the IMAP protocol.
• Set or change email message alerts. and flash the browser. such as Thunderbird or Outlook. Check for new mail every.. • Whether to send a read receipt when it is requested. tasks. etc. including email messages and attachments. When they retrieve their POP email messages.Administrator’s Guide POP3 access Users can use third party mail applications. enable Sharing in the Features tab. Users can set up their own Junk Mail Options of whitelist and blacklist email addresses that is used to filter incoming message from their Preferences Mail folder. contacts. • Which folder should be searched first when running a search. Import/ Export folder can be used to export a user’s account data. • Whether to automatically append a signature to outgoing messages. This data can be saved to their computer or other location as a backup. users can select the locale that is different from the browser language settings. highlight the Mail tab when a message arrives.7 Zimbra Collaboration Suite Appliance . • Whether to compose messages in a separate window. • How often. Users can modify the following mail preferences from their account Preferences Mail tab. address books. to access their mailbox using the POP protocol. calendar. • Whether to save copies of outbound messages to the Sent folder. The default maximum number of white list and black list addresses is 100 on each list. that the Web Client checks for new messages. Important: To allow users to share their mailbox folders. • Preferences for how messages that are replied to or forwarded are composed. Users can modify the following mail preferences from their Preferences Signatures tab. If more than one language locale is installed on Zimbra Appliance. • Whether to view mail as HTML for messages that include HTML or to view messages as plain text. the messages and attachments are saved on the Zimbra server. • Set the display language for ZWC. the Preference..0. The account data is saved as a tar-gzipped (tgz) archive file so that it can be imported to restore 42 ZCA 6. calendars. Alerts can be set up to play a sound. and Briefcase folders. in minutes. • Whether to save a local copy of a message that is forwarded or to have it deleted from their mailbox. Import/Export Folder In the advanced Web Client.
Feature Name Address Book Description Users can create their own personal contacts lists. This is done from the Preferences Import/Export folder Calendar Zimbra Calendar lets users schedule appointments and meetings. calendars. By default. share calendars with others. • Enable auto adding of contacts to automatically add contacts to their Emailed Contact list when they send an email to a new address. enable Sharing in the Features tab. Important: To allow users to share their calendars. establish recurring activities. two contact lists folders are in the Address Book.csv files. The files must be . not removed from the user’s account. When they run the export command. and delegate manager access to their calendars. address books. Users can modify the following Address Book preferences from their account Preferences Address Book tab. They can also use search for appointments in their calendars. They can subscribe to external calendars and view their calendar information from Zimbra Web Client. Important: To allow users to share their address books. enable Sharing on the Features tab. Users can import contacts into their Address Book.7 43 . the data are copied. and Documents notebooks. create multiple calendars.Customizing Profiles and Setting Up Mail Policy Rules the user’s account. By default. You can turn the Import/Export feature off from the profile.0. Address Book Zimbra Address Book allows users to create multiple contact lists and add contact names automatically when mail is received or sent. Users can import other contact lists into their Address Book and can export their address books as well. and Documents notebooks. a Contacts list and an Emailed Contacts list are created in Address Book. Zimbra Collaboration Suite Appliance ZCA 6.
the QuickAdd dialog displays when users double-click or drag on the calendar. create multiple personal calendars. This is done from the Preferences Import/Export folder. • View calendars as a nested group within different folders. and more. messages that are marked as invites are run through the filter. When this option is enabled.7 Zimbra Collaboration Suite Appliance . • Set permissions for free/busy and who can invite the user to a meeting.ics) format. delegate access to their calendar.0. and popup notification. • Calendar view they want to see by default. 44 ZCA 6. the only Calendar feature is the ability to create personal appointments and accept invitations to meetings. work week. flash the browser title. • Use the QuickAdd dialog to create appointments from the calendar view. month.Administrator’s Guide Feature Name Calendar Description A calendar and scheduling tool to let users maintain their calendar. The Find Attendees. giving them the opportunity to change time zones while making appointments. Schedule and Find Resources tabs are not displayed. The mini-calendar automatically displays in the Calendar view. the user must have Yahoo! BrowserPlus™ installed. If popup notification is selected. • First day of the week to display in the calendar. or schedule. 7-day week. When Group Calendar is not checked. When they select this subject. Group Calendar Setting Remote Calendar Automatic Update Interval Remote calendars are automatically updated every 12 hours by default. • Display the mini-navigation calendar in the Mail view. • Time-zone list in their appointment dialog. • Users can import and export their appointments in the standard iCalendar (. • Number of minutes before an appointment to be reminded and select how to be notified: sound. The filter subject is Calendar Invite. schedule meetings. Other User Calendar Preferences Users can modify the following calendar preferences from their account Preferences Calendar folder. day. list. Filtering Calendar Messages Users can set up mail filter rules that act on calendar-related messages.
Feature Name Tasks Description Users can create and organize tasks from the Zimbra Web Client. send the file in an email.0. Task lists can be shared with individuals. They can open the file if the application is available on the computer. • Enable the ability to automatically add invites with PUBLISH method. These files can be accessed whenever they log into the advanced Zimbra Web Client. Important: To allow users to share their task lists.7 45 . • Be notified of changes made to an appointment by a delegated access grantee. • Forward calendar invitation to specific addresses. Feature Name Briefcase Description Users can upload files to their Zimbra Web Client account. organize files into different Briefcase folders. Tasks Zimbra Tasks lets users create to-do lists and manage tasks through to completion. Other Feature Configuration Settings for Accounts Other configuration options include: • Enabling the Sharing feature that allows users to share items with other users • Disabling Preferences for user accounts • Disabling the user preferences for Import/Export • Enable Zimbra Mobile so users can access their accounts from their mobile devices Zimbra Collaboration Suite Appliance ZCA 6. The account the invitation is forwarded to must have been granted admin privileges on the shared calendar to be able to reply to the invitation. They can add tasks to the default tasks list and they can create additional task lists to organize to-do lists by more specific activities. groups. and the public. Briefcase Zimbra Briefcase lets users upload files from their computer to their Zimbra Web Client account.Customizing Profiles and Setting Up Mail Policy Rules • Set the preference to use the iCal delegation model for shared calendars for CalDav interface. enable Sharing in the Features tab.
existing members of the DL are automatically notified of the new shared item. Zimbra Mobile Zimbra Mobile is an optional component that enables two-way. Disabling Preferences Preferences is enabled by default in profiles. address books. You can disable preferences and the Preferences tab does not display in users’ mailboxes. calendars. New members added to the distribution list can be automatically notified about items that are shared with them. All members of the list have the same share privileges that the grantee defined for the shared folder.Administrator’s Guide Enabling Sharing When the Sharing feature is enabled. a copy of the shared folder is put in the grantee’s folder list on the Overview pane. They can accept the shared item from their ZWC Preferences>Sharing tab. When a new shared folder is published. Managing Shared Items using Distribution Lists When distribution lists are used to manage shared items. In this folder users see a list of folders that have been shared with them and folders that they have shared with others. Users can manage their shared folders from their ZWC Preferences Sharing folder. When the administrator is notified. They cannot change the default configuration for features that are set up for their accounts.7 Zimbra Collaboration Suite Appliance . external guests that must use a password to view the folder content. They can share with internal users who can be given complete manager access to the folder.0. the administrator publishes the shared item in the Shares tab to make the shared item available to members of the DL. Users must notify the administrator that they have shared a folder with the distribution list. Users can modify the default preferences that are configured for their account. including their mail folders. and Briefcase folders. Users specify the type of access permissions to give the grantee. calendar. over-the-air synchronization of email. When internal users share a mail folder. Administrators manage the shares from the DL’s Shares tab. and contacts data between mobile devices and the Zimbra server. task lists. users can share any of their folders. the share privileges associated with the DL are revoked. members of the distribution list are automatically granted rights to the shared item. and the public access so that anyone who has the URL can view the content of the folder. 46 ZCA 6. When a member is removed from the distribution list.
Important: If Microsoft Active Directory (AD) is used for user authentication. Calendar meeting information. Configuring Advanced Tap Options The profiles Advanced tab lets you set account quotas and password. When this threshold is reached. The Address Book size limit field sets the maximum number of contacts a user can have across all of their address books. Users can be notified that their mailboxes are nearing their quota. The default mobile device policy is also enabled. a quota warning message is sent to the user. When this is enabled. calendar. Select Password locked from the Advanced tab Password section. See the Zimbra Mobile chapter for information about setting up mobile devices and setting up or changing the mobile device policies that can be enabled.Customizing Profiles and Setting Up Mail Policy Rules Zimbra Mobile Enables the Zimbra Mobile feature that allows Zimbra to provide mobile data access to email.0. When the number is reached. Setting Account Quotas You can specify mailbox quotas and the number of contacts allowed for accounts. The password settings that can be configured are listed below. When the quota is reached. The percentage threshold for quota notification can be configured. accounts do not have a quota. task lists. users cannot add new contacts. and contacts for users of selected mobile phones. If you set the quota to 0. The AD password policy is not managed by Zimbra. and email retention policies. login. The quota percentage can be set and the warning message text can be modified in the Advanced tab settings for the profile. Setting Password Policy If internal authentication is configured for the domain. Account quota is the amount of space in megabytes that an account can use. Zimbra Collaboration Suite Appliance ZCA 6. and files in Briefcase. The quota includes email messages.7 47 . all email messages are rejected and users cannot add files to their account. you can configure ZCA to require users to create strong passwords. you must disable the Change Password feature in their profile.
the “failed login lockout” feature is enabled and you can configure the following settings. Minimum upper case characters Minimum lower case characters Minimum punctuation symbols Minimum numeric characters Minimum number of unique passwords history Password locked Upper case A . Users can change their passwords at any time between the minimum and maximum set. Setting Failed Login Policy You can specify a policy that sets the maximum number of failed login attempts before the account is locked out for the specified lockout time.Z Lower case a . If this is set to 0. Configuring a minimum and maximum password age sets the password expiration date. The default minimum length is 6 characters. The number of failed login attempts before the account is locked out. #.0.z Non-alphanumeric. The default maximum length is 64 characters. They must change it when the maximum password age is reached. This type of policy is used to prevent password attacks. The default is 10 attempts. Users cannot change their passwords.This should be set if authentication is external. &.7 Zimbra Collaboration Suite Appliance .Administrator’s Guide Feature Name Minimum/Maximum password length Minimum / Maximum password age Description This specifies the required length of a password. Feature Name Enable failed login lockout Number of consecutive failed logins allowed Description When this box is checked. for example !. This means the account is never locked out. 48 ZCA 6. Configuring the next settings will require users to create more complex passwords. an unlimited number of failed log in attempts is allowed.9 Number of unique new passwords that a user must create before he can reuse an old password. $. % Base 10 digits 0 .
or days the account is locked out. The duration of time in seconds. the account is locked out until the correct password is entered. hours. Time window in which the failed logins must occur within to lock the account Setting Session Timeout Policy You can set how long a user session should remain open and when to close a session because the session is inactive. Zimbra Collaboration Suite Appliance ZCA 6. such as viewing contents of a folder or clicking a button.Customizing Profiles and Setting Up Mail Policy Rules Time to lockout the account The amount of time in seconds. email messages are not deleted. no matter how many consecutive failed login attempts have occurred. Feature Name Email message lifetime Description Number of days a message can remain in any folder before it is automatically purged. hours. or days after which the number of consecutive failed login attempts is cleared from the log. If this is set to 0. The default is 0. When the message purge function runs is set by the message purge command. The default is 1 hour. minutes.0. or the administrator manually changes the account status and creates a new password. . trashed and spam messages is set in the profile. The default is 0. The default is 2 days. Activity includes any clickable mouse action.7 49 . The minimum configuration for email message lifetime is 30 days. minutes. if no activity occurs. You can manually expire a user’s web client session from the administration console Expire Sessions link.This forces the current session of the account to expire immediately. Setting Email Retention Policy The email retention policy for email. Feature Name Session idle lifetime Description Session idle lifetime sets how long a user session remains active. the user can continue attempts to authenticate.
The default ZWC for login is the advanced Zimbra Web Client. tasks. calendar. Users can select which client to use when they log in. About Zimbra Web Client Zimbra Web Client (ZWC) is a full-featured messaging and collaboration application that users can access from any web browser. Features Tab. if ZWC detects the screen resolution to be 800 x 600. However. The default is 30 days.csv files. users are automatically redirected to the standard Zimbra Web Client. From the browser the enter the URL you provide along with their password to log in. Other Account Configuration Preferences Preferences Import/Export. The exported account data file can be viewed with an archive program such as WinRAR archiver. they view the advanced Zimbra Web Client. If you do not want users to the import/export capability. The data are not removed from their accounts. The default is 30 days. • Advanced Web Client includes Ajax capability and offers a full set of Web collaboration features. General Features Section. Any of these files can be imported into their account from the same tab. and individual calendar files are saved as . including Briefcase and the ability to export your account information.Administrator’s Guide Trashed message lifetime Spam message lifetime Number of days a message remains in the Trash folder before it is automatically purged. This web client works best with newer browsers and fast internet connections. Users can change the default version in their preferences. The account data is saved as a tar-gzipped (tgz) archive file so that it can be easily imported to restore their account. 50 ZCA 6.0. They can export specific items in their account and save the data to their computer or other location. including mail. calendar. The Import/Export tab found under the user’s Preference tab lets users export all of their account data. • Standard Web Client is a good option when Internet connections are slow or users prefer HTML-based messaging for navigating within their mailbox. Users can still choose the advanced ZWC but get a warning message suggesting the use of the standard ZWC for better screen view. Number of days a message can remain in the Junk folder before it is automatically purged. you can disable the feature from the profile. ZCA offers a standard and an advanced Zimbra Web Client that users can log in to.7 Zimbra Collaboration Suite Appliance . contacts.ics files. Both web clients include mail. and Briefcase folders. When users log in. Individual contacts are saved as . unless they use the menu on the login screen to change to the standard version. address book and task functionality.
it can be added as part of the . you must disable the Change Password feature in their Profile. When you import accounts. you can configure accounts with a password and require users to change the password the first time they log in or you can leave the password field blank and users can create their own password. Zimbra Collaboration Suite Appliance ZCA 6.7 51 . Before Creating Accounts Before you create accounts you need to determine the following: • Will all accounts be on the same domain? See Managing ZCA to create a new domain. • Are passwords required and can users change their password? Password Options When you provision accounts.0. • Use the Migration Wizard for Exchange to migrate user accounts and their content directly from Exchange. if the password is known.xml file and is set when the account is provisioned. Customizing Profiles and Setting Up Mail Policy Rules.csv or . The AD password policy is not managed by Zimbra. Important: If Microsoft Active Directory (AD) is used for user authentication. • Will all user accounts have the same features that are enabled in the default profile or do you need to create additional profiles? See Chapter 4. Passwords can be from 6 to 64 characters and do not have an expiration date.Chapter 5 Creating Accounts on ZCA New accounts are created from the administration console of Zimbra Collaboration Suite Appliance (ZCA) in any of the following methods: • Use the New Account Wizard to create one account at a time • Use the Import Wizard to import account information from an external directory server (either LDAP or Active Directory) to provision multiple accounts at once.
The default profile is automatically selected if you do not select a profile. When you select New>Account from the dashboard toolbar.0. This is the name used in the email address. Creating a Single Account You create one account at a time from the administration console dashboard. • Profile to be assigned which enables features for the account. • Aliases to be used. and password. • Password to be used. The account information that can be configured includes: • Account name.Administrator’s Guide Creating User Accounts When you create user accounts. • Contact information. The only information needed to create an account is the account name and the last name. • Users first.7 Zimbra Collaboration Suite Appliance . and last name. middle. company name. • Display name that appears in the user’s messages. and address. not the email address. 52 ZCA 6. the New Account Wizard opens and steps you through the information needed to create an account. Each account is assigned a profile that defines features for the account. This is the friendly name. the mailbox is created on the domain and a directory account is created on the LDAP server. including phone number.
If you choose to generate random passwords for each account. The import wizard configuration details include: • Generating passwords for the accounts. When this is complete. that information is available in the LDAP directory. You can configure the wizard to generate a random password for each account or use one password for all accounts and require users to change their passwords the first time they login. Download this file for future reference. click Import Accounts. Choose a secure location to store it as it may contain password information for all of your users. You enter details for connecting to your AD or LDAP server.0. If you add contact information about the account and use the internal GAL.7 53 . make sure you download the list of provisioned accounts as this will list the passwords for each account. The wizard downloads account information from your directory and creates the accounts on ZCA. In addition.Creating Accounts on ZCA • Enable Forwarding to allow users to specify forwarding addresses from their mailbox. the file is removed from the server. If you want to make sure users change a password that you create. Zimbra Collaboration Suite Appliance ZCA 6. Users must change their password the first time they log on to their accounts. The wizard guides you through importing accounts from an external directory. the mailbox is created on the mailbox server. you can enter how many records to fetch for this import. Managing the Import Process 1. Importing Accounts You can create as many accounts as you have license for using the Import Accounts Wizard from the administration console’s Advanced Tools tab. Creating an account sets up the appropriate entries on the Zimbra LDAP directory server. you can enable Must Change Password for the account. From the administration console. • Setting up the LDAP directory connection.csv format with a list of new accounts. Advanced Tools. When the end-user logs in for the first time or when an email is delivered to the user’s account. either Active Directory or an LDAP server. By choosing the download option. the wizard generates a report in a .
csv file that is created as this file lists the passwords that were created.7 Zimbra Collaboration Suite Appliance . the domain is automatically created. Disabling this option. 4. The default is 0.0. On the Bulk provisioning options dialog. On the Overview dialog. • Length of generated password. makes it easy to import accounts from specific domain that have been precreated on the Zimbra Appliance. Enable Automatically create missing domains. Enter the maximum accounts to import at one time. which means that no limits are set. If the wizard generates random passwords for each account. 6. so that when an account is imported and the domain they were on is not created on ZCA. set the password configuration option you want to use and click Next. you must download the . 3. The password can be from 6 to 64 characters. select whether to import accounts from Active Directory or from another LDAP directory. • Check Require users to change the password after first login. 54 ZCA 6. 5. enter the details for connecting to your Active Directory or other LDAP server. or • Use the same password for all new accounts. If you do not enable Automatically create missing domains. You need to give the password information to each user. The default is 8 characters.Administrator’s Guide 2. On the Directory connection dialog. The following options can be set: Set either • Generate a random password for each account. accounts from domains that do not exist on ZCA are not created.
including email address. is set to gather account information. but you can change this • Use Security. postal and phone information if it is available.7 55 .example. This dialog also shows the import options you configured. middle. In this field enter the LDAP search filter to run. the LDAP URL is entered as ldap:// ldapdirectory. last names.0. Zimbra Collaboration Suite Appliance ZCA 6. After you complete this dialog.com • By default the port is 3268. • LDAP search base is used to configure what subsection of the LDAP forest to search. The Import Wizard connects to the directory server and generates a report showing the number of accounts found on the server and how many of those accounts are already created on ZCA. You can change the filter.Creating Accounts on ZCA Enter the following information about the AD or LDAP server: • For Server Name. Here you can define search criteria to collect the type of account information you want to import. The filter in the field (objectClass=organizationalPerson). click Next. individual first. Check SSL if this is used • Bind DN and bind password • LDAP filter.
csv file is created with the list of all provisioned accounts.7 Zimbra Collaboration Suite Appliance . A . Download the . Choose a secure location to store it as it may contain password information for all of your users. Note if you choose not to downlaod the file now. By choosing the download option.csv file that lists the created accounts and their password.0. a Provision Accounts dialog shows the number of accounts imported and number of accounts that failed to be imported. This list includes the password information for each account. 56 ZCA 6.Administrator’s Guide 7. The accounts are imported to ZCA. When the import is complete. the file is removed from the server. 8. Download this file for future reference. you will not be able to access it again. Click Next.
From the administration console. calendars.Creating Accounts on ZCA Migrating Accounts and Content Zimbra’s migration tools can be used to move users’ email messages.0. On the Overview dialog. Migrating accounts to the Zimbra Appliance is a two step process. 2. When you select the one-step option. When the user’s files are migrated. Creating the XML file 1. Advanced Tools. 3. Before you begin. the ZCS Migration Wizard creates the accounts and import the accounts content based in the . contacts. the folder hierarchy is maintained.xml file. create an xml file with the migrating accounts data. after the .xml file data.xml file from the data on the Active Directory. click Migration Wizard. run the Migration Wizard and configure the migration options and Active Directory log on information. In the Migration options dialog. • Step 2. click Next. run the ZCS Migration Wizard for Exchange one-step migration option using the . identify the MAPI profile to use to log into the Exchange server. This information is used to create an . select the migration options. You enter this MAPI profile information in Step 4. • Step 1.7 57 . Zimbra Collaboration Suite Appliance ZCA 6. From the ZCA administration console Advanced Tools tab.xml file is created. and task lists from an existing Microsoft Exchange server to ZCA.
• Ignore invalid SSL certificate is checked by default. On the Mail server information dialog configure the ZCA server and Microsoft Exchange information needed to log in to each server.0.7 Zimbra Collaboration Suite Appliance . • If some accounts were migrated before.csv file that is created as this file lists the passwords that were created. or • Use the same password for all new accounts. • Select the items to import the accounts: email messages. The password can be from 6 to 64 characters. You need to give the password information to each user. Uncheck this box if the accounts were already created on ZCA. select Ignore previously imported emails so accounts do not have duplicate email messages. • Create user accounts in ZCA is checked to enable the account . The default is 8 characters. the ZCS Migration Wizard for Exchange fails to migrate the accounts because the server certificate is not valid. If the wizard generates random passwords for each account. and calendars. If this is not checked and you do not have a commercial certifcate installed before you migrate accounts. • Select whether to import items from the account’s Trash folder (deleted items) or Junk folder.xml element for provisioning the account. address book contacts.Administrator’s Guide Set either • Generate a random password for each account. you must download the . tasks. 4. • Length of generated password. 58 ZCA 6. • Check Require users to change the password after first login.
0.example. which means that no limits are set. is set to Zimbra Collaboration Suite Appliance ZCA 6. On the Active Directory information dialog. Enter the password for this account. Here you can define search criteria to collect the type of account information you want to import. The filter in the field (objectClass=organizationalPerson). • Server Name. 5.com • By default the port is 3268.Creating Accounts on ZCA • In the Target domain field enter the domain name where accounts are migrated to. MAPI server name is the name of the name of the Microsoft Exchange server from which data is collected. This is the MAPI profile you create for use with the Zimbra Migration Wizard to conduct the migration. • The ZCA administrator account is automatically configured.7 59 . enter the following information. Enter the MAPI logon user DN Click Next. This domain should be created on ZCA. • Enter the maximum accounts to import at one time. but you can change this • Use Security. The LDAP URL is entered as ldap:// ldapdirectory. • • • Mapi profile name. • Enter the MAPI profile that is used to connect to the Microsoft Exchange server. In this field enter the LDAP search filter to run. Check SSL if this is used • Bind DN and bind password • LDAP filter. The default is 0.
Administrator’s Guide gather account information. click Previous.7 Zimbra Collaboration Suite Appliance . individual first. If you need to fix any of the options.xml file is created. When you click Next. including email address. The Review migration options dialog shows the migration options you have configured. After you complete this dialog. 60 ZCA 6. last names. click Next. The migration wizard connects to the Exchange server. middle. the . 6. • LDAP search base is used to configure what subsection of the LDAP forest to search. If the information is correct. click Next. You can change the filter. postal and phone information if it is available.0.
Choose a secure location to store it as it may contain password information for all of your users. the Import Destination dialog displays. Zimbra Collaboration Suite Appliance ZCA 6.7 61 .Creating Accounts on ZCA 7. Select One Step Migration and browse to the . By choosing the download option. Click Download XML file for MS Exchange migration utility and save the file to a folder on the computer. Click Download MS Exchange migration utility to download the ZCS Migration Wizard for Exchange executable file.xml file created on ZCA. Users can now log on to their ZCA accounts. Note if you choose not to download the file now. the file is removed from the server. 8. The ZCS Migration Wizard one-step migration makes it easy to create accounts and import the content you selected for those accounts. Note: See the Migrating from Microsoft Exchange to ZCS Guide for detailed information about the Wizard. When you open the migration wizard. the migration begins and a progress bar is displayed. you will not be able to access it again. The accounts are now created on ZCA. the Import Completed dialog displays. Using ZCS Migration Wizard to Create Accounts and Import Content You can run the ZCS Migration Wizard for Exchange executable file at any time. When the migration is complete.0. When you click Next.
0.Administrator’s Guide 62 ZCA 6.7 Zimbra Collaboration Suite Appliance .
domains. Resources and Distribution Lists The administration console dashboard is used to manage accounts. Changing Passwords If you use internal authentication.7 63 . See the ZCA administration console Help for information about how to perform these tasks from the administration console. and profiles menu. and view which lists the account is on • Create and change alias addresses • View an account’s mailbox • Change an account’s status and delete accounts • Reindex a mailbox To see a list of accounts. resources and distribution lists.Chapter 6 Managing Accounts. you can quickly change an account's password from the administration console Account toolbar.0. The user must be told the new password. select Accounts from the Find address. Managing Accounts The following are some of the details that you can manage from the dashboard: • Change password for a selected account • Find a specific account using the Search feature • Change account information • Add or delete an account for multiple distribution lists at one time. Passwords can be from 6 to 64 characters and do not have an expiration date. Zimbra Collaboration Suite Appliance ZCA 6.
Each mailbox has an index file associated with it. Users can still access their mailbox while reindexing is running. A closed account does not change the account license. including all folders. or restoring the mailbox. When a mailbox status is locked. the login is disabled and messages are bounced.log warning of a possible corrupt index. importing. • Pending. • Locked. login is disabled. The login is disabled and messages are bounced. searches may not find all results. The locked status can be set if you suspect that a mail account has been hacked or is being used in an unauthorized manner. Reindexing a Mailbox Mail messages and attachments are automatically indexed before messages are deposited in a mailbox.0. calendar entries. The following account status can be set for an account: • Active. When a mailbox status is set to maintenance. Mail is delivered and users can log into the client interface. Pending is a status that can be assigned when a new account is created and not yet ready to become active. Any View Mail action to access an account is logged to the audit. • Closed.7 Zimbra Collaboration Suite Appliance . This index file is required to retrieve search results from the mailbox. and tags. but because searches cannot return results for messages that are not indexed. Active is the normal status for a mailbox account.log file. you can reindex the mailbox to recreate the mailbox’s index file. When you are in an account. An account can be set to maintenance mode for backing up. • Maintenance.Administrator’s Guide View an Account’s Mailbox View Mail in the Accounts toolbar lets you view the selected account’s mailbox content. the user cannot log in. 64 ZCA 6. Reindexing a mailbox's content can take some time. This status is used to soft-delete an account before deleting the account from the server. When a mailbox status is closed. but mail is still delivered to the account. you can mouse over or right click on a folder to see the number of messages in the folder and the size of the folder. and mail addressed to the account is queued at the MTA. depending on the number of messages in the mailbox. This feature can be used to assist users who are having trouble with their mail account as you and the account user can be logged on to the account. Changing an Account’s Status Account status determines whether a user can log in and receive mail. If a user reports an issue performing text searches or a message is logged in the mailbob.
and profiles menu. The Hide in GAL check box can be enabled to create distribution lists that do not display in the GAL. Managing Distribution Lists A distribution list is a group of email addresses contained in a list with a common email address. This removes the account from the server. Using Distribution Lists for Group Sharing Instead of creating individual share requests. The address line displays the distribution list address.7 65 . they are sending the message to everyone whose address is included in the list. select Distribution Lists from the Find address. the distribution list is automatically removed from the Member Of tab. Deleting these accounts may prevent certain ZCA components from functioning and possibly the lose of administration dashboard access. The 1000 recipients include addresses in distribution lists that are nested within a distribution list. The maximum number of members in a distribution list is 1000 recipients. change the account status to Closed. the account and all the content is deleted. When users send to a distribution list. Only administrators can create. deletes the message store. but the content of the account is still available. the individual recipient addresses cannot be viewed. When a new shared item is published. Users notify the administrator that they have shared an item with the distribution list and the administrator publishes the shared item to the list. domains. To see a list of distribution lists. Senders do not receive an error when they send a message to a distribution list with more than 1000 members. If you are not sure that is what you want to do. When you delete an account. existing members of the list are automatically notified of the new share. When a Zimbra user’s email address is added to a distribution list. Resources and Distribution Lists Deleting an Account You can delete accounts from the administration console. change. or delete distribution lists. and changes the number of accounts used against your license. The login is disabled and messages are bounced. This is done in the Shares tab. distribution lists can be created to share items with a group.Managing Accounts.0. When a distribution list is deleted or the removed. but the message is not sent to more than 1000 recipients. Zimbra Collaboration Suite Appliance ZCA 6. the user’s account Member Of tab is updated with the list name. Important: System accounts designated with the icon and the administrator icon should never be deleted. You can use this feature to limit the exposure of the distribution list to only those that know the address.
Distribution List Alias tab. select Resources from the Find address. User accounts with the calendar feature can select these resources for their meetings. To see a list of aliases. and profiles menu. their share privileges are revoked. These accounts do not count against your license. and delete the alias. Managing Aliases An email alias is an email address that redirects all mail to a specified mail account. they are automatically granted the same shared privileges as other members of the group. If you create a distribution list for sharing and do not want the distribution list to receive mail. The contents of the resource mailboxes are purged according to the mail purge policies. When members are removed from the group distribution list. When you select Aliases from the Manage Addresses Overview pane. select Aliases from the Find address. A Resource Wizard on the administration console guides you through the resource configuration. To see resources available on the ZCA. and profiles menu.0.Administrator’s Guide Everyone in the DL has the same share privileges that the grantee defines for the shared item. Each meeting room location and other non-location specific resources such as AV equipment is set up as a resource account. You can view and edit an account’s alias names from the account view. From Aliases you can quickly view the account information for a specific alias.7 Zimbra Collaboration Suite Appliance . Administrators do not need to monitor these mailboxes on a regular basis. The resource accounts automatically accept or reject invitations based on availability. domains. domains. You can configure the account with the following details about the resource: 66 ZCA 6. move the alias from one account to another. Create Distribution List Aliases A distribution list can have an alias. When new members are added to the group distribution list. You can set up the Share tab so that new members are automatically notified about items that are shared with them through the list. all aliases that are configured are displayed in the Content pane. An alias is not an email account. Managing Resources A resource is a location or equipment that can be scheduled for a meeting. This is set up from the administration console. Each account can have unlimited numbers of aliases. you can disable the Can receive mail checkbox.
a directory account is created in the LDAP server. The free/busy times can be viewed. • Auto accept if available. This can be a person to contact if there are issues. You can modify the autodecline rule to accept some meetings that conflict. Zimbra Collaboration Suite Appliance ZCA 6. auto decline on conflict. auto-decline on conflict. No recurring appointments can be scheduled for this resource. Appointment requests that do not conflict are marked as tentative in the resource calendar and must be manually accepted. the suggested use for this policy would be for a frequently used location off premises that you want the location address to be included in the invite to attendees. contact information. configure the forwarding address so a copy of the invite is sent to the account that can manually accept the invitation. based on the scheduling policy. they can view the description of the resource. To schedule a resource. the resource account automatically accepts appointments unless the resource is already scheduled. The following resource scheduling values can be set up: • Auto decline all recurring appointments. Resources and Distribution Lists • Type of resource.Managing Accounts. including room name. and free/busy status for the resource if these are set up. When this option is selected. When this option is selected. When the meeting invite is sent. • Location information. and room capacity When you create a resource account. Because the resource always accepts the invitation. free/busy information is not maintained. This value is enabled when the resource can be scheduled for only one meeting at a time. The resource account automatically accepts all appointments that are scheduled. • Auto accept always. if the resource is free the meeting is automatically entered in the resource’s calendar and the resource is shown as Busy.0. either location or equipment • Scheduling policy • Forwarding address to receive a copy of the invite • Description of the resource • Contact information. • Manual accept. and. In this case. Setting up the Scheduling Policy for Resources The scheduling policy establishes how the resource’s calendar is maintained. thus more than one meeting could schedule the resource at the same time. When they select the resource. an email is sent to the resource account. specific building location including building and address. users invite the equipment resource and/or location to a meeting. the resource account automatically declines all appointments that conflict.7 67 . If you set this up. You can modify the auto-decline rule to accept some meetings that conflict.
68 ZCA 6.0. Managing Resource Accounts The Resource Accounts Preference>Calendar tab can be configured to let users manage the Resource’s Calendar. remove. edit. add. select Allow only the following internal users to invite me to meetings and add the appropriate users’ email addresses to the list. you can change the address • Who can use this resource. Conflict Rules. or decline the invites. • An address to forward invites. you can share the resource calendar with a user who is given the manager rights. you can set up a threshold. The resource accepts appointments even if there are conflicts until either the number of conflicts reaches the maximum allowed or the maximum percentage of conflicts allowed. They can view. Invites. For accounts that include the auto decline on conflict value. A delegated user must log into the resource account and accept or decline all requests. To fully manage a resource account’s calendar. Maximum allowed number of conflicts and/or Maximum allowed percent of conflicts are configured to allow a recurring resource to be scheduled even if it is not available for all the requested recurring appointment dates. either as a number of conflicts or as a percentage of all the recurring appointments to partially accept recurring appointments.7 Zimbra Collaboration Suite Appliance . accept. Users delegated as manager have full administrative rights for that calendar. The resource account is manually managed. In the Permissions section. If the forwarding address was set up when the account was provisioned.Administrator’s Guide • No auto accept or decline. the resource declines appointments whenever either of the conditions are met. You can configure the following options to manage the resource. If you set both fields.
IPod Touch. Windows Mobile 5 (WM5). contacts. The following diagram shows the flow of data from the server to the mobile. calendar and task data and device security policy enforcement between the mobile device and an account on the mailbox server.7 69 . Zimbra Mobile is compatible with IPhone.Chapter 7 Managing Zimbra Mobile Zimbra Mobile is the Zimbra synchronization program enabled on the mailbox server that provides over-the-air synchronization of mail. ZCA 6. and many other phones that support the Active Sync protocol.0. Devices use the native software and UI that is installed on the device to sync. The ActiveSync™ protocol is used to configure and sync the Zimbra mailbox server with the native client that is used on a user’s device. ActiveSync™ 1 Native Client 2 Internet 3 Reverse Proxy (Optional) Mailbox Server 4 Authentication LDAP server Disk Storage The diagram shows how the native mobile device application software syncs with the Zimbra mailbox server using Activesync™. and 6 (WM6) devices.
zimbra. see the Mobile Device Setup pages on the Zimbra Wiki. The mailbox server accesses the LDAP server to verify and authenticate the user’s credentials before allowing a connection. Users configure the following information: a. Enter the user’s Zimbra Appliance domain name (DNS). no additional plug-ins are required to be able to use the Zimbra Mobile feature. • SSL certificate from the server may have to be added to the device as trusted if SSL is used when the certification is self-signed. The user’s client connects to the Internet using the ActiveSync protocol for syncing with the Zimbra mailbox server. They can send email. The client then connects to the user’s account on the mailbox server.php?title=Mobile_Device_Setup http://wiki. For details about specific device setup. The protocol goes through the reverse proxy if it is present in the path.0. You can enforce general security policies including password rules and set up local wipe capability on compliant devices. 3. Note: Only WM6 devices and IPhones support security policies set by the server. Enter the fully qualified host name of the user’s Zimbra Appliance mailbox server. The user’s Zimbra mailbox domain name 2. 70 ZCA 6. Enter the user’s primary Zimbra Appliance account name. create appointments. The following may need to be configured in the mobile device: • Server name (address). • User name. 4. • Domain.zimbra. http://wiki.Administrator’s Guide 9.com/index. Setting Up Mobile Devices Mobile sync is enabled either in the profiles for the account or enabled on individual accounts. Older devices do not respond to security policies. The user’s username as configured on the account c. Users can immediately sync their account to their mobile device when this is configured.php?title=IPhone Setting up Mobile Device Security Policies The administrator can configure mobile security policies that enforce security rules on compliant mobile devices that sync with Zimbra Appliance accounts.com/index. In most cases.7 Zimbra Collaboration Suite Appliance . The Zimbra mailbox server address b. and add contacts to their address book.
after the PIN is entered incorrectly more than the specified number of times. the device is protected by the following policy rules: • When the Idle Time before device is locked is configured.0. This erases all data on the device. users must enter their PIN. the device is locked. See the Users’ Mobile Device Self Care Features section.7 71 . Remote Wipe can be used to erase all data on lost or stolen devices. mobile devices that are capable of enforcing security policies automatically set up the rules and immediately enforces them. This typically means that if a Personal Identification Number (PIN) has not been set up on the device or the PIN is not as strong as required by the mobile policy you set up. after the number of minutes configured. the device can sync.Managing Zimbra Mobile After the mobile policy is set up. If a mobile device is lost or stolen. a locally (generated by the device) initiated wipe of the device is performed. Zimbra Collaboration Suite Appliance ZCA 6. To unlock the device. • When the Number of consecutive incorrect PIN inputs before device is wiped is configured. Once the server confirms that the policy is enforced on the mobile device. In addition to the rules. the next time a mobile device sends a request to the server. the user is required to fix the PIN before they can sync with the server.
If a mobile device is lost. Allow non-provisionable devices Allow partial policy enforcement on device Devices that are capable of enforcing only parts of the mobile security policy can still be used. The device is returned to its original factory settings. stolen. Number of failed login attempts to the device before the device automatically initiates a local wipe. How long the device remains active when not in use before the device is locked. The next time the device requests to synchronize to the server. A user selects the device to wipe and clicks Wipe Device. For example. Idle time before device is locked (Minutes) Users’ Mobile Device Self Care Features The Zimbra Web Client Preference> Mobile Devices folder lists users mobile devices that have synced with ZWC. The device does not need to contact the server for this to happen. Once the wipe is complete. the wipe command is initiated. Requires that the password includes both numeric and alpha characters. users must enter their PIN.Administrator’s Guide Setting Mobile Device Policies Attributes The following attributes can be configured to establish rules for PIN and device lockout and local wipe initiation rules. Users can directly manage the following device functions from here: • Perform a remote wipe of a device. but a device that only supports a numbered PIN can still be used. To unlock the device. 72 ZCA 6. the policy requires an alphanumeric PIN. users can initiate a remote wipe from their ZWC account to erase all data from the mobile device. . Force PIN on device Require alpha-numeric password for device Password Strength Policy Settings Minimum length of device PIN Number of consecutive incorrect PIN input before device is wiped Specifies the minimum length of a password. or no longer being used.7 Zimbra Collaboration Suite Appliance . the status of the device in the Preference> Mobile Devices folder shows as wipe completed. Forces the user to create a personal identification number on the mobile device.0.
Managing Zimbra Mobile
Users can cancel a device wipe any time before the device connects with the server. • Suspend a sync that has been initiated from the mobile device and resume the sync to the device • Delete a device from the list. If a device is deleted from the list and attempts to sync after that, the server forces the device to re-fetch the policy on the next sync of the device. Note: This list can include devices that do not have the ability to support the mobile policy rules. Wiping a device does not work.
Changing Mobile Device Password Policy
Once a mobile device is locked by the Zimbra Appliance mobile password policy, in order to remove the PIN requirement on the device, the device sync relationship with the server must be deleted and then the PIN requirement for the device must be turned off. After the PIN requirement is turned off, the user re syncs the device to the account. 1. In the administration console, open the user account to be modified. 2. Open the Zimbra Mobile tab and uncheck Force pin on device. Once the password policy has been turned off, users must resync their devices to their ZWC account as follows: • If the device is a WM6 device, the user syncs to the account. After the sync has completed, instruct the user to go to the Lock setting on the device and turn off the device PIN. • If the device is an iPhone/iPod Touch 3.0 or above, the user syncs to the account. After the sync, instruct the user to go to the Settings>General properties and turn off Passcode Lock. Note: If the iPhone/iPod Touch is prior to 3.0, there is an Apple software bug that prevents downloading new device policies to take effect. The user must delete the ZCA account from the iPhone/iPod Touch, turn the PIN off, and then re-setup sync with the ZCA. Because the password requirement was turned off, a PIN is not asked for.
Zimbra Collaboration Suite Appliance
Zimbra Collaboration Suite Appliance
account deleting 65 other configuration settings 45 account quota 47 account status 64 account, creating single 52 accounts, creating 51 accounts, importing 53 accounts, migrating 57 accounts, user 16 Active Directory, using and passwords active status 64 address book, features 43 administration console, overview 9 administrator account 10, 15 administrator password, change 10 aliases 16 anti-virus settings 11 appointment reminder 44 appointment reminder popup, Yahoo!BrowserPlus 44 attachments rules 20 auth token, immediate session end 49 authentication modes 29
contact lists 43 core functionality
deleting accounts 65 distribution list used for sharing 66 distribution list, maximum members 65 distribution list, sharing items 46 distribution lists 16 distribution lists, group sharing 65 distribution lists, managing 65 documentation 7 domain profiles 38 domain, default domain 20 domain, general information 19 domains 16 authentication modes 29 virtual hosts 31 domains, automatically created 54 domains, global address list mode 27 domains, managing 25
email messaging, features 39 equipment resources 66 export calendar appointments in .ics export preferences on ZWC 42 external LDAP 30
background color, changing on Zimbra Web Client 34 Briefcase feature 45
failed logging policy, setting 48 features to configure 38 features, web client 5 forwarding address, hidden 40 free/busy interop, Exchange setup requirments 32 free/busy interoperability 32 free/busy, configuring 32
calendar preferences 44 calendar, enabling personal appointments only 44 calendar, import or export .ics 44 calender, features 43 certificate, requesting CSR 23 certificates - self-signed and commercial 22 changing account status 64 changing password, users 63 closed status 64 contact 7
GAL access for COS GAL mode 27
Zimbra Collaboration Suite Appliance
passwords 53 importing process for accounts 53 interop 32 44 L license. setting 47 47 9 M mail filters 41 mail filters. setting up 70 R reindexing a mailbox 64 relay MTA for external delivery 20 resource accounts. changing password policy 73 mobile device.ics import preferences on ZWC 42 importing accounts 53 importing accounts. using to migrate accounts 61 mobile device. trial 21 license. password strength policy settings 72 mobile device. domain 38 profiles. external access 41 postmaster alias 10 profiles 16 profiles. creating xml file 57 migration wizard. Zimbra 21 location resources 66 logging into the admin console Q quota. setting 47 password. address book 47 quota. user self care 72 mobile devices. scheduling policy 67 REST URL 25 root alias 10 rules for attachments 20 S scheduling policy for resources 67 screen resolution. installing 22 license. security policy 70 mobile devices. enabling 44 group sharing. location 15 resources. view from admin console 64 managing resource accounts 68 managing resources 66 maximum number in distribution lists 65 message lifetime 49 migrating accounts. setting up 37 provisioning accounts 51 public service host name 25 publishing shares 66 I icons used 14 IMAP access 41 import calendar appointments in .0. maintaining calendars 67 resources. failed login policy 48 persona 40 POP3. changing admin 10 password. sharing 68 resource conflict rules 68 resources 16 resources. setting up notification quotas. standard web client security policy. managing 66 resources. 49 sessions.7 Zimbra Collaboration Suite Appliance . working with spam check 41 mail identities 40 mail notification 40 mailbox full notification 47 mailbox quotas specifying 47 mailbox. mobile device 70 session idle lifetime 49 session time out policy. managing 68 resource calendar. expire 49 setting up profiles 37 settings tab 19 shared items. equipment 15 resources.Administrator’s Guide group calendar. using distribution lists for 65 O out of office reply 40 H hidden forwarding address 40 P password policy. managing 46 shares tab. distribution list 46 50 N New menu 15 76 ZCA 6. reindexing 64 mailbox.
0.7 Zimbra Collaboration Suite Appliance . notifying distribuion list 66 spam message lifetime 50 spam white list. maximum size allowed 20 V vacation message 40 view mailbox from admin console viewing SSL certificate 24 virtual host 31 64 W Web client features 5 web client features 39 wipe device. mobile 72 Z Zimbra mobile 46 zimbra mobile 69 Zimbra Web Client features 38 Zimbra web client. import/export account data Zimlets 33 42 77 ZCA 6. for mail filters 41 standard web client.sharing. setting as default support 7 system accounts 15. 65 50 T tasks feature 45 themes. customizing 34 trashed message lifetime 50 U untrusted connection warning 10 Update tab 17 uploading files.
7 Zimbra Collaboration Suite Appliance .Administrator’s Guide 78 ZCA 6.0.
This action might not be possible to undo. Are you sure you want to continue?
We've moved you to where you read on your other device.
Get the full title to continue listening from where you left off, or restart the preview.