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FACT SHEET

IDEO helps organizations innovate through design. Independently ranked by global business leaders as one
of the world’s twenty most innovative companies, we use our design-based approach to help clients navigate
the speed, complexity, and opportunity areas of today’s world.

WHAT WE DO Clients

We help organizations in the business, government, education, and social sectors innovate and grow IDEO’s clients view innovation as
key to achieving growth. Our
in three ways:
clients range from start-ups to
• We identify opportunities for growth by revealing people’s latent needs, behaviors, and desires, established brands in diverse
and by realizing new ways to serve and support them. industries, including healthcare,
consumer goods, entertainment,
• We visualize new directions for companies and brands, and design the offerings—products, technology, services and more.
services, spaces, media and software-based interactions—that bring them to life.
Our client list:
• We enable organizations to change their cultures and build the capabilities required to
Airbus
sustain innovation.
Altec Lansing

Work highlights BBC

BMW
IDEO has contributed to the design and development of many standard-setting innovations,
including the first mouse (for Apple Computer) and the world’s first notebook computer (for BANK OF AMERICA

GRiD Computer). Other noted product successes include the Palm V, the Handspring Treo, Cargill

Polaroid’s i-Zone instant camera, Zyliss kitchen tools, and Oral-B’s soft-grip kids’ toothbrushes. ELECTRONIC ARTS
More recently, as an increasing number of social issues enter the boardroom, IDEO’s work has Eli Lilly
addressed such themes as sustainability, the design of communities, health and wellness, and Forest City
enterprise for people in the world’s lower income groups. IDEO is also working with organizations Hasbro
to break new ground in the application of design thinking to marketing, new business models, Hewlett-Packard
and organizational transformation.
Intel

Kaiser Permanente
WHO WE ARE
Kraft Foods
IDEO’s approximately 500 design thinkers are experts in disciplines of design, engineering, social
Mayo Clinic
science, and business strategy. Working together in multidisciplinary teams, our people create a
McDonald’s
culture rich in ideas, experience, and empathy that defines each of our seven locations: San Francisco,
Medtronic
Palo Alto, Chicago, Boston, London, Munich, and Shanghai. Widely regarded as thought leaders, many
Microsoft
of IDEO’s people are frequently invited to speak and write about the strategic value of design,
innovation, and design practices. Tim Brown, formerly director of IDEO Europe, serves as CEO and Motorola

president, and spoke at the 2006 World Economic Forum at Davos. Cofounder and chairman David NASA

Kelley is a chaired professor at Stanford University and a founder of Stanford’s Institute of Design, aka, Nestle
the “d.school”. Cofounder Bill Moggridge, a pioneer in the application of human factors to design, has Nokia
written Designing Interactions (2006, MIT Press). General manager Tom Kelley has written two Olivetti
influential business books, the bestselling The Art of Innovation (2001) and The Ten Faces of Innovation PepsiCo
(2005, both from Doubleday). Pfizer Consumer Health

Procter & Gamble
ACCOLADES
Samsung
In 2006 and 2005, the Boston Consulting Group identified IDEO as one of the twenty most innovative
SAP
companies in the world, and a survey conducted by IMD, Egon Zehnder, and Fast Company placed IDEO
shimano
fifth on a list of the most admired US innovators. In 2001, David Kelley and IDEO were honored with
Stanford University
the Smithsonian Cooper-Hewitt Museum’s National Design Award for Product Design. In 1999, ABC’s
Thomson
Nightline dedicated an episode to IDEO’s process for innovation, following a multidisciplinary team
Visa
as they redesigned the shopping cart in four days. Beginning in 1991, IDEO topped BusinessWeek’s
list of design award winners for fourteen years straight. Other awards include nineteen Red Dot Vodafone

awards and more than fifteen iF Hanover awards. Zyliss

Contact IDEO (It’s pronounced “eye-dee-oh”)
www.ideo.com
Press Inquiries & Imagery: New Business Inquiries: IDEO:
Whitney Mortimer John Ravitch 100 Forest Avenue
650 289 3462 415 615 5054 Palo Alto, CA 94301
whitney@ideo.com jravitch@ideo.com 800 600 IDEO