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SHAHED .

M
Objective:

To find a position in a cutting edge organization that will utilize either or all of my Software
Development, Testing and Management knowledge and skills.

Summary:

• 7 years of experience as a Manual and Automated QA Tester with Expertise in Finance, IT and
Healthcare.
• Extensive experience with automation tools: Mercury Quality Center, QTP (Quick Test
Pro)/QTP Framework, Load Runner, Test Director, and Win Runner and Rational Robot.
• Proficient in Functional, Negative regression, System Integration (SIT), Acceptance (UAT),
Load/Performance, Security, Browser compatibility, and Performance Testing.
• Quality Center in conjunction with QTP. Domain Knowledge of IT and Banking industries.
• Good experience in developing test automation scripts using Quick Test Professional (data
driven) for regression and functional testing.
• Did Functional testing on SoapUI for testing of web services.
• Proficient at testing in Java, C++ and C# environments.
• Able to Read and Write the scripts in J2EE and Selenium IDE environments.
• Good understanding of jMeter tool
• Excellent Understanding and knowledge of writing scripts and Quires in SQL and Teradata.
• Good Understanding of XML schema and Ability to manipulate and create XMLs
• Have experience with Water Fall, RAD, Agile, and Iterative Rational Uniform Process [RUP]
development cycle models.
• Estimated UAT effort for individual change item and ensured schedule commitments were met.
• Diversified experience in testing Client Server & Web based applications and Solid expertise in
automated testing tools like Win Runner, Rational Robot, SQA Suite, Load Runner, and
NetScanTools.
• Scheduled and managed QA/UAT execution activities and Defined, wrote and prepared QA/UAT
Test Strategy, Test Plan and Test Scripts
• Performed Load, Stress, Performance and Volume Testing using Load Runner and Rational
Robot
• Experience in SQL, VB-Scripting, Rational Rose Enterprise visual modeling solution for
Unified Modeling Language (UML)
• Excellent experience in defect reporting using Test Director, Quality Center and JIRA.
• Very good experience in Manual Testing by using defect management tools like Test Director,
Quality Center and Microsoft Excel.
• Developed/maintained Test Plans, Test Cases, Black Box/White Box Testing, Defect Tracking
and reporting for both Manual and Automated Test environments.
• Expert in using bug management systems such as Clear Quest, Bugzilla and Quality center.
• Designing Backup/ Recovery methodology. Tested UNIX scripts to automate the backup
Procedures Proficient in trouble-shooting (handling database corruption, transaction log problems,
query performance problem)
• Strong background in software for Financial Services, Group Benefits, Retail Sales, Document

Management. DB2 Web Logic and Web Sphere. Unix. UML. Functional Testing. Load Runner. • Robustly experienced in developing and testing Web Applications with J2EE. RMI. Along with SQL and Teradata Back-end testing of Casino Purchase order Software (RSVIP/Prohost and Micros/Infogenesis) . MS-Access Network Protocol TCP/IP. Social Care and Human Resources. TECHNICAL SKILLS Testing Tools Win Runner. HTTP Utility MS-Office 2007/1998. Tools Bug Collector 4. Linux. JIRA. Java. Quality Center. C. XML. C++. VB.4.10. Oracle 9i. • Good analytical and communication skills and ability to work independently with minimal supervision and also perform as part of a team. and Load testing of the Web application which allows the customer to reserve a room or a dining reservation in the resort.0 Languages SQL. Mac- 10. Quick Test Pro/QTP frameworks. Database MySQL. AJAX. jMeter and Test Director Bug Tracking Buganizer. Visual Source Safe. proven team player with an analytical bent to problem solving and delivering under high stress environment with resource constraints.5 Configuration Clear Case. SoapUI.20. JDBC. Bugzilla. JavaScript.Present. JAVA. Oracle. Rational Robot 2002. CSS. QA Analyst Role: Automation. Test Director. SCCS Management PROFESSIONAL EXPERIENCE Wynn Las Vegas FEB 2010 . • Familiar with Sybase Administration (Installing. HTML.05. MS-Outlook Operating Systems Windows-XP/2000/98/95/NT. • Extensively worked in all 4 phases of Software Development Life Cycle (SDLC) deliverables and STP Processing and Service Oriented Architecture (SOA). Hogan services. administering. • Excellent interpersonal skills. PERL. implementing and troubleshooting SQL Server). XML. Rational Suite Enterprise.

OPERA. Quick Test professional. • Review test cases/scripts with QA manager and project team to make sure all the scenarios are covered (positive and negative). Developers. functionalities. Firefox 3.8. business changes. • Perform functional and full regression testing for every new release build/patch.5. • Extensive experience with tools like Patron management. Compliance manager. jMeter.7. Teradata. Chrome. scope and limitations.0. functional design specifications (FDS) & use case documents in order understand the application requirements. • Also performed backend testing to make sure that the data at the front is in sync with the data at the backend. • Use HP Quality Center 10.2 • Analyze business requirements (BRD’s). Project manager. CCTG. • Attend daily bug/defect SCRUM to update the development team and Project manager new defects encountered and communicate with development team on any clarifications they have for existing or new defects.1 and web 2. Oracle and SQL. . • Performed Focused testing for the patch release to quickly validate the environment and test the major functionalities. executing test steps for every new build and perform regression testing using automation tool like HP Quick Test Professional 10. • Communicated with business/systems analyst for any change requests coming from business and used tools like concept share for any verbiage change from branding/business. Safari) • Performed downtime testing to make sure system is not affected after restart of web and TIBCO services.0 for test management/manual testing. • Used Team foundation server for defect logging. APRIMO. Quality center. • Performed browser compatibility testing on browsers like (IE – 6.Description: Functional Automated Testing: Enterprise dashboard 1.0. generate defect reports based on severities and priorities based on business requirements. • Send daily status updates regarding the test in progress to Business technology manager. • Perform system validation & smoke test to validate the environment in which the newly released build is tested. test scripts and perform test preparation plan. • Note down any changes from the business from UAT in an observation report which is then handed over to the development team for future implementation. DBA’s. Web2. QA manager & QA analysts and attach test execution matrices report for better understanding. discuss action items/plan of action for QA. • Performed UAT with business to make sure that the business covers all the scenarios and they happily accept the product delivered to them. test cases. • Create test scenarios. updating defect status. • Performed validation in the production environment once the application went live • Assisted in documenting screen mock-ups in HTML and designing of applications. • Refer to the latest release notes for the resolved defects and perform defect re-testing. • Attended daily SCRUMS and adapt agile methodology for project updates. Requirement traceability matrices (RTM). • Used SouapUI to test the web services to smoothen the testing.

Quality Center 10. Merrillynch/Bank of America. Oracle 10g.NET. small and middle market businesses and large corporations with a full range of banking. validated the Extraction. Patron management. . stored dynamic content in Load Runner functions. 2. Reservations.0. . Parameterized cookies. Automation with QTP and Load Testing with Web Load and Load Runner 9. OPERA. Transaction profile and User profiles. Regression. Java. UNIX.Staff Optimization/Forecasting It is a project implemented to improve providing the Quality of Services from Call center and Reception employees by preparing or estimating a forecast from the data of reservations. • Used Load Runner for performance testing by planning the load and analyzing Task Distribution Diagram.6. food and beverage history they have so far. SoapUI pro 3. Environment: Quick Test Pro 10. Apache JMeter. detailed Test Plans and Test Cases which specify testing overview and testing approach depending on the Business and Technical requirements. • Extensively used SQL scripts/queries for data verification at the backend. dining. • Used HP Performance Center for Project tracking. investing. Installation. SQL and Teradata Back-end testing. APRIMO. TFS. • Involved in migrating Win Runner scripts to QTP. PVCS. provided the Documents of Mapping from SQL to Teradata. Toad. Enterprise dashboard is a call center application where call center agents can manage memberships. NOV 2008 – DEC 2009 QA Analyst Merrillynch is one of the world's largest financial institutions.0. • Designed. MS Excel and Windows 2000. • Involved in Functional. Load Runner 9. reporting defects and defect tracking. enhanced scripts. SQL. Security. XML. • Configured Load Runner Monitors • Used Load Runner Analyzer to prepared detailed Load Test Analysis Report with Graphs and the application bottlenecks from the scripts execution. • Prepared the Scripts for Load test by using Web Services. Responsibilities: • Prepared Test Strategy Document. Unix. Java Script. UML. • Participated in developing Test Cases. NJ. HTML.0. asset management and other financial and risk-management products and services. Web Sphere. • Used Shell scripts to automatically update the automated scripts and daily tasks. Traceability matrix to cover overall quality assurance testing. used client side secure certificates. transformation and Loading of the date From SQL (Source) to Teradata (Target). • Developed the automation scripts in Win Runner/QTP and Load Runner for functional and performance Testing. serving individual consumers. Employees and Promotions Easily within the same application.5. And with the forecast they can pull up the information when the call center and reception will be busy with customers so that they can allot more employees at that time in order to provide Faster and better service to the Customers. • Created scenarios for Concurrent and Sequential users. HTML/HTTP Protocol. • Developed automated test scripts using VBScript language to perform Functional and Regression Testing in Quick Test Pro. developed Load Runner Vuser Scripts.

SOA. HP QTP. • Modified the scripts by inserting Text. VTS. Load and Integration Testing. • Performed Descriptive Programming wherever necessary. and Reporting. • Parameterized the scripts and enhanced them according to the test cases. invoking the Quick Test Pro Scripts. • Scheduling. • Carried out extensive Backend Testing to ensure proper backup and restoring of data using SQL queries.• Executed test scenarios. • Created and managed objects in the application using Object Repository in Quick Test Pro (QTP). Bitmap and Synchronization checkpoints. Test Cases. Web load. SharePoint. admin and testing team • Participated in meetings with developers to discuss enhancements and modifications. and Test Scripts. • Created Test Data based on the Test Cases. SQL. Interacting. Putty. TSL. Environment: HP Load Runner. • Designing. networking. MS Office. Responsibilities: • Developed Test Plan. Unix and Windows. • Prepared Effort Estimation and Regression Checklist • Extensively used Quality Center for Test planning. • Categorizing and Reporting Bugs. Java. • Used shell scripting for checking the initial state of the OS and report any prerequisites that must be met before installation of the software ·Developed and executed Functional and Regression Testing using Quick Test Pro (QTP). building and Executing of automation test scripts for web applications. Web Sphere(WAS). Bug tracking. • Created Recovery Scenarios for some of the modules. • Created User-Defined Functions and added them as Library files to use in all the scripts. WSDL. C. . XML Marker. PL/SQL. Functional. Site scope. Crystal Reports. • Generated Data Driven scripts that access the backend database. • Prepare System Testing Progress Report and keep it updated. IBM Mainframe. Performance Center. scripts and review of product functionality with co-ordination between development. IBM HTTP Server(IHS). Regression. • Maintained Test Logs and Test Summary Reports • Actively participated in Offsite calls and was the single point of contact for off hours support. • Conducted walkthrough's and Test design reviews. VBScript. Web Services. XML. Staged and verified database systems using VBScripting with ADO DB connections and querying. This project was about testing the scanning procedures of the Antivirus Automatic schedule for the Upcoming Symantec Antivirus 2011 at that time. • Prepared Requirement Traceability Matrix (RTM). DBA. Symantec Corporation Cupertino CA Business QA: Nov 2007 – OCT 2008 Symantec’s Antivirus is one of the best Anti Virus Software in the Market. • Conducted GUI. Win Runner. Wire shark. Winscp. HTML. • Created.

SharePoint. Capital One Bank San Francisco. • Prepared status summary reports with details of executed. CA QA Analyst: Jan 2006 – OCT 2006 . J2EE. and review software defects.Net.0.OCT 2007 The project was aimed to rebuild a new version of a web-based payment environment for both the management and processing of payment transactions. and refunding of credit card and electronic check payments for E-Commerce Customers. project plans. and other heavily database driven. settlement.0. VB script. and Database testing. • Responsible for updating and maintaining Test Director for all the defects found during functional and regression testing and follow up the bug life cycle. Safari3). • Organized weekly Project Status and Task Review meetings Environment: Quality Center9. Extensive QA work included regression testing of programs that generate customer statements and loan payoff statements. CA QA Analyst: NOV 2006 . Test strategy. Regression. passed and failed test cases. Mainframe. Test cases. Citibank San Francisco. SQL Server. UNIX.4. • Developed Test plans. • Responsible for Automation Scripts & library functions maintenance • Reported defects using Test Director and interacted with developers to resolve any defects/issues through Microsoft Outlook. Perl. FF2. also developed QTP (Quick Test Pro) Framework.10. • Provide AGILE project management controls. Windows XP (IE6. These included features such as authorization. timeline schedules. • Fully versed in the creation and maintenance of e-commerce.Environment: Bugzilla. tracking of payment processing and other administrative functions Along with minor security enhancements. Mac. Responsibilities: • Reviewed Functional Requirement Specifications and created test cases based on test scenarios drawn from functional requirements using Quality center. Quick Test Professional 9. IE7. • Developed Automation Scripts using QTP and Performance Center. Test Scripts. . websites utilizing ASP. QTP9. facilitate RAD sessions. Test Reports. • Performed Integration. • Performed testing to check the cross platform compatibility on UNIX and Windows machines. • Automated using Quick Test Professional the regression test for the project that required enhancing password management functionality in accordance with bank security group requirements. VBScript • Did black box testing on the Perl/Shell Script System during consolidation of Banks. Test Scenario. MS-Office.

Aug 2004. • Performed tests for Functionality. • Customized the scripts according to the requirements by inserting conditional statements and loops. executed and monitored that scenario and analyzed the test results using Load Runner. The New MMIS project is a large IT project replacing the Medicaid claims payment system. and Functional Specifications. CWS provides its service to different LOB (lines of Business). tracked the defects and generated reports using Quality center. participated in all aspects of testing. Functional Requirements and Streamlined the Testing Activities • Developed Test Plans.6. • Extensively used Database checkpoints.0. Texas Medicaid and Healthcare Partnership. Environment: PowerBuilder. Business Analyst/Quality Analyst. • Responsible for providing business requirements within an AGILE software development SCRUM environment. CWS Client-Server system sends the Online Applications (OLA) and Online Decision Applications (OLD) to the CAPSTONE Client-Server decision system. • Created Virtual users scripts and test scenarios. resolve design issues and software defects.Texas State developed New MMIS system for centralizing the all-Healthcare related transactions all over the state. End to End. Windows NT. • Examined application for testing. and Detailed Test Cases based on the Use Case Documents. GUI. Austin. • Analyzed the results. meets the requirements of the business community and conforms to all applicable Federal and state laws. the decision will be provided with in 60 seconds. Win Runner 7. Load Runner 8. Configuration and Backend. worked in the claims and provider modules of the New MMIS system. Responsibilities: • Analyzed the Business. GUI Checkpoints using Win Runner. Test Scenarios. If the application is OLA. • Worked with technical staff to validate test requirements. Business Requirements. data validation. • Involved in creating UAT Test Plan and subset of Functional test cases for UAT test.Dec 2005. • Executed queries in test databases using SQL queries. • Performed Regression test to ensure product integrity after modification and enhancements. System. If the application is OLD. Texas.0. Oracle9i. and workflow of customers. The new MMIS primary responsibilities is to ensure that the system functions as designed. Project: New Medicaid Management Information System (New MMIS) Project Description: Texas Medicaid and Healthcare partnership.CWS (Credit Work Station) is a Client-Server GUI application that is used by associates in call centers to capture applications for different lines of businesses. Roles & Responsibilities: . customer will be informed by CWS that decision will be provided after three business days. Quality Center 8. Security.

Crystal Reports. Creating Test cases. Safety reporting on system-based projects. • Maintained a very close interaction between business users and developers to avoid any gaps in understanding or implementation of requirements. Financial. swim lanes. • Performed Risk Analysis based on defect severity and priority • Tested User Interface inconsistency and application functionality • Developed Reports and Graphs to present the Stress Test results to the management • Wrote VB script for automated testing in QTP • Created BPR charts for AS IS and TO BE processes of different business functionalities New MMIS application Environment: Requisite Pro. Patients Medical Records from the Medical Management system. • Created workflow diagrams. use cases. load balancing of components in production environment. acted as a liaison. • Performed task estimations and documentation of procedures. SharePoint. prepared and implemented test cases for system testing as well as for User Acceptance testing. UML diagrams. Test Plans and Test Scripts.e. Oracle 9i. Clear Case. • Prepared the Business requirement Document for the enhancement of the existing services. • Extracted patients Electronic Medical Records (EMR). user friendly and useful. • Did impact analysis for changing requirements and coordinated with business users for prioritizing the testing/release of the changes. Cognos8. The project involved the release of Gmail to cater to its users providing . • Prepared the business requirement document (BRD) and system requirement document (SRD). Did data analysis for various version changes of EDI messages on different sub-systems. • Involved in the testing of web portal of New MMIS system. VB scripts. writing documentation and increased project coordination. created data mapping and data interface documents and kept the documents updated with changes in requirements and functional specifications. the new kind of Google web-mail. and Provider Interface testing. . efficient. • Conducted integration testing and regression testing with developers in development and QA.NET Google (Gmail) Mountain View CA QA Analyst: Jun 2003 – July 2004 Gmail. secure. also conducted user acceptance testing with UAT team. backward compatibility. • Set up Provider's Access to the System. • Did data analysis. Claims processing. Rational Rose. • Utilized Rational Unified Process (RUP) to configure and develop process. Test Director. Setting up Provider profile & Trading Partner Agreement. process flow. • Provided Production support/explained the changes to the business users/did one on one sessions/one to many sessions to make the business uses aware of the system changes. CICS. • Wrote FRDs for the defects and enhancements and got approval from business for the developers. PeopleSoft EPM. • Helped creating Provider Reports i. • Facilitated Provider Enrollment. • Designed. • Worked on Technical design documentation (TDD) of the claims processing system. Quick Test Pro. was built on the idea that email can be more intuitive. for testing. standards and procedures. • Analyzed and documented system release/deployment issues according to version management. (Security Setup). • Analyzed HIPAA EDI transactions in XML and X12 responses and of 270 and 276 and looked for defects for amendment.

them with a huge storage capacity with an option to buy additional storage as well.FF2. Environment: Buganizer.2002 REFERENCE: Available upon request. notes on the existing /new components in the company Wiki • Investigated user reported bugs and followed up with the users in resolving them. Morgantown . • Updated testing documents. Test scribe.4.2008 BS in Engineering.10. . • Created Test Case and tracked the same using proprietary Tools • Worked on various special assignments and documented the observation for future reference.Safari3) .Mac. • Performed automation testing using Selenium • Developed test cases for Functionality testing and Regression Testing.IE7. • Participated in weekly status meeting with the off-shore team. Windows XP(IE6. Selenium EDUCATION: MS in Engineering. Vishakhapatnam. • Performed exploratory testing and came up with innovative ideas of testing’s User-interface. Linux (red-hat). West Virginia University. India . Andhra University. Responsibilities: • Created test plan document after analyzing the business requirement and executed the same. • Investigated software bugs and interacted with the developers to resolve those • Performed cross browser testing on each build. • Wrote daily status report on behalf of the team and shared it with the managers and team mates • Used Buganizer for filing and tracking bugs and generated bug reports. Gmail search was to work just like Google search.