Objective: To find a position in a cutting edge organization that will utilize either or all of my Software Development, Testing and Management knowledge and skills. Summary: • • • • • • • • • • • • • • • • • • • • • • • 7 years of experience as a Manual and Automated QA Tester with Expertise in Finance, IT and Healthcare. Extensive experience with automation tools: Mercury Quality Center, QTP (Quick Test Pro)/QTP Framework, Load Runner, Test Director, and Win Runner and Rational Robot. Proficient in Functional, Negative regression, System Integration (SIT), Acceptance (UAT), Load/Performance, Security, Browser compatibility, and Performance Testing. Quality Center in conjunction with QTP. Domain Knowledge of IT and Banking industries. Good experience in developing test automation scripts using Quick Test Professional (data driven) for regression and functional testing. Did Functional testing on SoapUI for testing of web services. Proficient at testing in Java, C++ and C# environments. Able to Read and Write the scripts in J2EE and Selenium IDE environments. Good understanding of jMeter tool Excellent Understanding and knowledge of writing scripts and Quires in SQL and Teradata. Good Understanding of XML schema and Ability to manipulate and create XMLs Have experience with Water Fall, RAD, Agile, and Iterative Rational Uniform Process [RUP] development cycle models. Estimated UAT effort for individual change item and ensured schedule commitments were met. Diversified experience in testing Client Server & Web based applications and Solid expertise in automated testing tools like Win Runner, Rational Robot, SQA Suite, Load Runner, and NetScanTools. Scheduled and managed QA/UAT execution activities and Defined, wrote and prepared QA/UAT Test Strategy, Test Plan and Test Scripts Performed Load, Stress, Performance and Volume Testing using Load Runner and Rational Robot Experience in SQL, VB-Scripting, Rational Rose Enterprise visual modeling solution for Unified Modeling Language (UML) Excellent experience in defect reporting using Test Director, Quality Center and JIRA. Very good experience in Manual Testing by using defect management tools like Test Director, Quality Center and Microsoft Excel. Developed/maintained Test Plans, Test Cases, Black Box/White Box Testing, Defect Tracking and reporting for both Manual and Automated Test environments. Expert in using bug management systems such as Clear Quest, Bugzilla and Quality center. Designing Backup/ Recovery methodology. Tested UNIX scripts to automate the backup Procedures Proficient in trouble-shooting (handling database corruption, transaction log problems, query performance problem) Strong background in software for Financial Services, Group Benefits, Retail Sales, Document
Oracle 9i. JIRA. proven team player with an analytical bent to problem solving and delivering under high stress environment with resource constraints. SoapUI. jMeter and Test Director Buganizer. XML.5 Clear Case. Visual Source Safe. implementing and troubleshooting SQL Server). • Familiar with Sybase Administration (Installing. Java.Present. MS-Outlook Windows-XP/2000/98/95/NT. VB. RMI. DB2 Web Logic and Web Sphere. SCCS
Wynn Las Vegas QA Analyst
FEB 2010 .Management. Rational Suite Enterprise. • Excellent interpersonal skills. MySQL.0 SQL. C++.05. JDBC. • Good analytical and communication skills and ability to work independently with minimal supervision and also perform as part of a team. CSS. • Robustly experienced in developing and testing Web Applications with J2EE. and Load testing of the Web application which allows the customer to reserve a room or a dining reservation in the resort.10. Rational Robot 2002. Along with SQL and Teradata Back-end testing of Casino Purchase order Software (RSVIP/Prohost and Micros/Infogenesis)
. Unix. Test Director. Load Runner. Quality Center. Quick Test Pro/QTP frameworks. Bugzilla. Hogan services. • Extensively worked in all 4 phases of Software Development Life Cycle (SDLC) deliverables and STP Processing and Service Oriented Architecture (SOA). AJAX. Oracle. HTTP MS-Office 2007/1998.20. Bug Collector 4. C. administering. Functional Testing.4. HTML. XML. Mac10.
TECHNICAL SKILLS Testing Tools Bug Tracking Tools Languages Database Network Protocol Utility Operating Systems Configuration Management Win Runner.
Web2.8. CCTG. Create test scenarios. Safari) Performed downtime testing to make sure system is not affected after restart of web and TIBCO services.0. executing test steps for every new build and perform regression testing using automation tool like HP Quick Test Professional 10. Perform functional and full regression testing for every new release build/patch.0. APRIMO. Refer to the latest release notes for the resolved defects and perform defect re-testing. Send daily status updates regarding the test in progress to Business technology manager. DBA’s. QA manager & QA analysts and attach test execution matrices report for better understanding. Project manager. Review test cases/scripts with QA manager and project team to make sure all the scenarios are covered (positive and negative). Requirement traceability matrices (RTM).2 • • • • • • • • • • • • • • • • • • • • • • Analyze business requirements (BRD’s). Performed browser compatibility testing on browsers like (IE – 6.
.5. OPERA. Used Team foundation server for defect logging. Teradata. generate defect reports based on severities and priorities based on business requirements.7. Compliance manager. discuss action items/plan of action for QA. Use HP Quality Center 10. Performed Focused testing for the patch release to quickly validate the environment and test the major functionalities. test cases. functional design specifications (FDS) & use case documents in order understand the application requirements. Chrome. test scripts and perform test preparation plan. Communicated with business/systems analyst for any change requests coming from business and used tools like concept share for any verbiage change from branding/business. Extensive experience with tools like Patron management. Also performed backend testing to make sure that the data at the front is in sync with the data at the backend. Oracle and SQL. Quick Test professional. functionalities. Note down any changes from the business from UAT in an observation report which is then handed over to the development team for future implementation.Description: Functional Automated Testing: Enterprise dashboard 1. Developers. Firefox 3. Used SouapUI to test the web services to smoothen the testing. Attended daily SCRUMS and adapt agile methodology for project updates. Perform system validation & smoke test to validate the environment in which the newly released build is tested. Quality center.1 and web 2. Performed validation in the production environment once the application went live Assisted in documenting screen mock-ups in HTML and designing of applications. jMeter. updating defect status. Attend daily bug/defect SCRUM to update the development team and Project manager new defects encountered and communicate with development team on any clarifications they have for existing or new defects.0 for test management/manual testing. Performed UAT with business to make sure that the business covers all the scenarios and they happily accept the product delivered to them. business changes. scope and limitations.
HTML. serving individual consumers. • Used Shell scripts to automatically update the automated scripts and daily tasks. HTML/HTTP Protocol. Apache JMeter. Reservations. provided the Documents of Mapping from SQL to Teradata. Enterprise dashboard is a call center application where call center agents can manage memberships. Environment: Quick Test Pro 10.0. • Participated in developing Test Cases. UML. SQL. Toad. TFS. • Involved in migrating Win Runner scripts to QTP. Employees and Promotions Easily within the same application. XML. Installation. used client side secure certificates. reporting defects and defect tracking. investing. Load Runner 9. • Prepared the Scripts for Load test by using Web Services.Staff Optimization/Forecasting It is a project implemented to improve providing the Quality of Services from Call center and Reception employees by preparing or estimating a forecast from the data of reservations. Regression. PVCS. And with the forecast they can pull up the information when the call center and reception will be busy with customers so that they can allot more employees at that time in order to provide Faster and better service to the Customers. • Extensively used SQL scripts/queries for data verification at the backend. • Used HP Performance Center for Project tracking. stored dynamic content in Load Runner functions. validated the Extraction. Web Sphere.6. UNIX. Responsibilities: • Prepared Test Strategy Document. Security. Parameterized cookies. Quality Center 10. QA Analyst
NOV 2008 – DEC 2009
Merrillynch is one of the world's largest financial institutions. • Developed automated test scripts using VBScript language to perform Functional and Regression Testing in Quick Test Pro. 2. NJ. • Designed. MS Excel and Windows 2000.0. APRIMO. Java. Patron management. . OPERA. • Involved in Functional. Oracle 10g.
. Transaction profile and User profiles. Java Script. Unix. food and beverage history they have so far. • Created scenarios for Concurrent and Sequential users.NET. • Used Load Runner for performance testing by planning the load and analyzing Task Distribution Diagram. SoapUI pro 3. • Developed the automation scripts in Win Runner/QTP and Load Runner for functional and performance Testing. dining. enhanced scripts. Traceability matrix to cover overall quality assurance testing.5. SQL and Teradata Back-end testing. asset management and other financial and risk-management products and services. Automation with QTP and Load Testing with Web Load and Load Runner 9. transformation and Loading of the date From SQL (Source) to Teradata (Target). developed Load Runner Vuser Scripts.0. small and middle market businesses and large corporations with a full range of banking. detailed Test Plans and Test Cases which specify testing overview and testing approach depending on the Business and Technical requirements. • Configured Load Runner Monitors • Used Load Runner Analyzer to prepared detailed Load Test Analysis Report with Graphs and the application bottlenecks from the scripts execution.
Merrillynch/Bank of America.
Interacting. Created Recovery Scenarios for some of the modules. Staged and verified database systems using VBScripting with ADO DB connections and querying. Categorizing and Reporting Bugs. Regression. Generated Data Driven scripts that access the backend database. Symantec Corporation Business QA: Nov 2007 – OCT 2008 Cupertino CA
Symantec’s Antivirus is one of the best Anti Virus Software in the Market. Carried out extensive Backend Testing to ensure proper backup and restoring of data using SQL queries. Responsibilities: • • • • • • • • • • • • • • • • • • • • • • • Developed Test Plan. scripts and review of product functionality with co-ordination between development. networking. building and Executing of automation test scripts for web applications. HTML. WSDL. Web Services.
. MS Office. SOA. Created. C. and Reporting. Conducted GUI. Designing. and Test Scripts. Conducted walkthrough's and Test design reviews. Maintained Test Logs and Test Summary Reports Actively participated in Offsite calls and was the single point of contact for off hours support. PL/SQL. SharePoint. Web Sphere(WAS). Winscp.
Environment: HP Load Runner.• •
Executed test scenarios. This project was about testing the scanning procedures of the Antivirus Automatic schedule for the Upcoming Symantec Antivirus 2011 at that time. Crystal Reports. SQL. Created User-Defined Functions and added them as Library files to use in all the scripts. Parameterized the scripts and enhanced them according to the test cases. Performance Center. admin and testing team Participated in meetings with developers to discuss enhancements and modifications. DBA. Java. Load and Integration Testing. HP QTP. Modified the scripts by inserting Text. Putty. VTS. Performed Descriptive Programming wherever necessary. Test Cases. Bug tracking. Win Runner. XML Marker. Prepare System Testing Progress Report and keep it updated. Prepared Requirement Traceability Matrix (RTM). IBM Mainframe. XML. IBM HTTP Server(IHS). Prepared Effort Estimation and Regression Checklist Extensively used Quality Center for Test planning. Used shell scripting for checking the initial state of the OS and report any prerequisites that must be met before installation of the software ·Developed and executed Functional and Regression Testing using Quick Test Pro (QTP). VBScript. Site scope. Created and managed objects in the application using Object Repository in Quick Test Pro (QTP). Scheduling. Web load. invoking the Quick Test Pro Scripts. Wire shark. Bitmap and Synchronization checkpoints. Unix and Windows. TSL. Functional. Created Test Data based on the Test Cases.
Performed Integration. Test Scenario. FF2. and review software defects. Responsibilities: • • • • • • • • • • • • • • Reviewed Functional Requirement Specifications and created test cases based on test scenarios drawn from functional requirements using Quality center. Automated using Quick Test Professional the regression test for the project that required enhancing password management functionality in accordance with bank security group requirements. Perl. J2EE. CA
The project was aimed to rebuild a new version of a web-based payment environment for both the management and processing of payment transactions. passed and failed test cases. Performed testing to check the cross platform compatibility on UNIX and Windows machines. Prepared status summary reports with details of executed. . MS-Office. Mainframe. Test Reports. IE7. Responsible for Automation Scripts & library functions maintenance Reported defects using Test Director and interacted with developers to resolve any defects/issues through Microsoft Outlook. Mac. Extensive QA work included regression testing of programs that generate customer statements and loan payoff statements. SharePoint.4. Safari3). Windows XP (IE6. VB script. SQL Server.0. timeline schedules.10. Citibank QA Analyst: Jan 2006 – OCT 2006 San Francisco. and refunding of credit card and electronic check payments for E-Commerce Customers. also developed QTP (Quick Test Pro) Framework. Responsible for updating and maintaining Test Director for all the defects found during functional and regression testing and follow up the bug life cycle.Net. facilitate RAD sessions. and other heavily database driven. UNIX. Test strategy. settlement.Environment: Bugzilla. and Database testing.OCT 2007
San Francisco. websites utilizing ASP. Developed Test plans. QTP9. Fully versed in the creation and maintenance of e-commerce.0. Test cases. These included features such as authorization. Provide AGILE project management controls. Quick Test Professional 9. Organized weekly Project Status and Task Review meetings
Environment: Quality Center9.
Capital One Bank QA Analyst: NOV 2006 . project plans. VBScript Did black box testing on the Perl/Shell Script System during consolidation of Banks. tracking of payment processing and other administrative functions Along with minor security enhancements. Developed Automation Scripts using QTP and Performance Center. Regression. Test Scripts.
If the application is OLA. The New MMIS project is a large IT project replacing the Medicaid claims payment system. Win Runner 7. Customized the scripts according to the requirements by inserting conditional statements and loops. Aug 2004. customer will be informed by CWS that decision will be provided after three business days. Performed Regression test to ensure product integrity after modification and enhancements. End to End. participated in all aspects of testing. Involved in creating UAT Test Plan and subset of Functional test cases for UAT test. The new MMIS primary responsibilities is to ensure that the system functions as designed. Responsible for providing business requirements within an AGILE software development SCRUM environment.0.CWS (Credit Work Station) is a Client-Server GUI application that is used by associates in call centers to capture applications for different lines of businesses. If the application is OLD.
Environment: PowerBuilder. Windows NT. worked in the claims and provider modules of the New MMIS system. resolve design issues and software defects. Executed queries in test databases using SQL queries. Functional Requirements and Streamlined the Testing Activities Developed Test Plans. Test Scenarios. Roles & Responsibilities:
. Created Virtual users scripts and test scenarios. Analyzed the results. and Detailed Test Cases based on the Use Case Documents. System. Business Requirements. CWS provides its service to different LOB (lines of Business). Security. Quality Center 8. GUI Checkpoints using Win Runner. CWS Client-Server system sends the Online Applications (OLA) and Online Decision Applications (OLD) to the CAPSTONE Client-Server decision system. Examined application for testing.Dec 2005.
Texas Medicaid and Healthcare Partnership. Worked with technical staff to validate test requirements. and Functional Specifications. Project: New Medicaid Management Information System (New MMIS)
Austin.Texas State developed New MMIS system for centralizing the all-Healthcare related transactions all over the state. Business Analyst/Quality Analyst. Performed tests for Functionality. executed and monitored that scenario and analyzed the test results using Load Runner. and workflow of customers. Configuration and Backend. the decision will be provided with in 60 seconds. Responsibilities: • • • • • • • • • • • • • Analyzed the Business. GUI.
Project Description: Texas Medicaid and Healthcare partnership. Texas. Extensively used Database checkpoints. Load Runner 8. meets the requirements of the business community and conforms to all applicable Federal and state laws. data validation. tracked the defects and generated reports using Quality center.0. Oracle9i.6.
• Analyzed and documented system release/deployment issues according to version management. created data mapping and data interface documents and kept the documents updated with changes in requirements and functional specifications. Did data analysis for various version changes of EDI messages on different sub-systems. • Did data analysis. • Did impact analysis for changing requirements and coordinated with business users for prioritizing the testing/release of the changes. SharePoint. • Prepared the business requirement document (BRD) and system requirement document (SRD). writing documentation and increased project coordination.Utilized Rational Unified Process (RUP) to configure and develop process. Claims processing. The project involved the release of Gmail to cater to its users providing
. standards and procedures. Oracle 9i. also conducted user acceptance testing with UAT team. efficient. • Set up Provider's Access to the System. acted as a liaison. Financial. • Created workflow diagrams. prepared and implemented test cases for system testing as well as for User Acceptance testing. • Designed. Safety reporting on system-based projects. • Facilitated Provider Enrollment. process flow. Rational Rose. Crystal Reports. • Maintained a very close interaction between business users and developers to avoid any gaps in understanding or implementation of requirements. Setting up Provider profile & Trading Partner Agreement. (Security Setup). • Conducted integration testing and regression testing with developers in development and QA. Quick Test Pro. • Worked on Technical design documentation (TDD) of the claims processing system. .e. Creating Test cases. was built on the idea that email can be more intuitive. PeopleSoft EPM. use cases. VB scripts. CICS. secure. Cognos8. the new kind of Google web-mail. • Performed Risk Analysis based on defect severity and priority • Tested User Interface inconsistency and application functionality • Developed Reports and Graphs to present the Stress Test results to the management • Wrote VB script for automated testing in QTP • Created BPR charts for AS IS and TO BE processes of different business functionalities New MMIS application
Environment: Requisite Pro.NET Google (Gmail) QA Analyst: Jun 2003 – July 2004 Mountain View CA
Gmail. • Analyzed HIPAA EDI transactions in XML and X12 responses and of 270 and 276 and looked for defects for amendment. • Wrote FRDs for the defects and enhancements and got approval from business for the developers. Test Plans and Test Scripts. Clear Case. Test Director. • Helped creating Provider Reports i. for testing. Patients Medical Records from the Medical Management system. and Provider Interface testing. backward compatibility. user friendly and useful. load balancing of components in production environment. • Involved in the testing of web portal of New MMIS system. swim lanes. • Extracted patients Electronic Medical Records (EMR). • Provided Production support/explained the changes to the business users/did one on one sessions/one to many sessions to make the business uses aware of the system changes. • Prepared the Business requirement Document for the enhancement of the existing services. • Performed task estimations and documentation of procedures. UML diagrams.
Selenium EDUCATION: MS in Engineering. • Investigated software bugs and interacted with the developers to resolve those • Performed cross browser testing on each build. Morgantown . Gmail search was to work just like Google search.2002 REFERENCE: Available upon request.4. West Virginia University. Windows XP(IE6.10. • Created Test Case and tracked the same using proprietary Tools • Worked on various special assignments and documented the observation for future reference.IE7. • Performed automation testing using Selenium • Developed test cases for Functionality testing and Regression Testing.
. Linux (red-hat). • Wrote daily status report on behalf of the team and shared it with the managers and team mates • Used Buganizer for filing and tracking bugs and generated bug reports. Environment: Buganizer.them with a huge storage capacity with an option to buy additional storage as well. • Participated in weekly status meeting with the off-shore team. India . Test scribe. Responsibilities: • Created test plan document after analyzing the business requirement and executed the same. Andhra University. notes on the existing /new components in the company Wiki • Investigated user reported bugs and followed up with the users in resolving them. • Performed exploratory testing and came up with innovative ideas of testing’s User-interface. • Updated testing documents.2008 BS in Engineering.Safari3) .Mac. Vishakhapatnam.FF2.