ORACLE DATA SHEET

ORACLE USER PRODUCTIVITY KIT V3.6.1 TECHNICAL SPECIFICATIONS
(WITH ENABLEMENT SERVICE PACK 1)
KEY FEATURES AND BENEFITS

DRIVE USER PRODUCTIVITY AND MITIGATE RISK. FEATURES
• Single, synchronized

authoring session for system process documents, test scripts, training manuals, simulations, performance support, presentations, and quick reference guides
• Multiple learning methods:

Oracle User Productivity Kit is a collaborative content development platform that allows enterprises to drive user productivity and mitigate risk throughout all phases of the software ownership lifecycle. This document provides the minimum system requirements for various Oracle User Productivity Kit components. Your organization might be implementing some or all of these components, so refer to the sections that are applicable to you.
Multiuser Install The content authors who create training content use the Oracle User Productivity Kit development tool. This section outlines the technical requirements for a multiuser installation. In a multiuser installation, the core Oracle User Productivity Kit development tool files are installed on a central server for content sharing, and a client version of the Oracle User Productivity Kit development tool is installed locally on the content author’s workstation. Server Requirements for a Multiuser Install Hardware Processor System memory 1GHz or greater 1GB or greater 380MB for program files 100Mb connection capable of communicating via HTTP(S) and TCP/IP

watch and practice simulations, knowledge tests and in-application performance support
• Content workflow and

management including checkin and checkout, versioning, rollbacks, and status updates
• SmartMatch context sensitive

help for most web-based applications
• Multilanguage translation • Full-feature sound recording

and editing

BENEFITS
• Maximize ROI on enterprise

Physical storage Network connection Software Operating system Internet server Software framework Database Database

applications by educating users quickly and keeping support documents current
• Reduce the costs associated

with multilanguage software implementations
• Mitigate compliance risk by

Microsoft Windows 2003 Server 32-bit SP2 or 64bit SP2, 2008 Server 32-bit (SP1 or SP2) or 64-bit (SP1 or SP2), or 2008 Server R2 32-bit or 64 bit Microsoft Internet Information Services is required Microsoft .NET Framework 3.5

ensuring users consistently follow process steps
• Manage knowledge by

delivering training within the application itself
• Record simulations in a way

that mirrors how users complete tasks
• Reduce training,

Oracle Database v9.2.0.8, v10.1, v10.2, v11.1, or v11.2 --OR-- Microsoft SQL Server 2005 SP3 or SQL Server 2008 (RTM or SP1) 200MB for Oracle or 625MB for Microsoft SQL for initial installation; additional storage possibly required depending on amount of content created

documentation, and ongoing help desk costs
• Create engaging conceptual

Physical storage

and transactional content with full-feature recording and editing

1

or Windows 7 32-bit or 64 bit 96 DPI Fonts Microsoft Internet Explorer 6.0. or 10.0 SP2.pdf using Microsoft Word 2007 Adobe Acrobat 9 Standard or Professional is required to create PDF documents with Microsoft Word 2003 or earlier Adobe Flash 9 or 10 is required for sound playback HP Test Director 9. and to publish PowerPoint output.0 are required to create HP Quality Center documents Microsoft Excel 2007 or Excel 2003 or XP with the “Microsoft Office Compatibility Pack (SP1 or SP2) for Word.2. or 2007 (SP1 or SP2) for document outputs (includes PDF format) • localization costs 1GHz or greater 1GB or greater 980MB (380MB for program files. Excel is not required to generate the documents. • • Other required applications • • • 2 . 9. or SP2) or 64-bit (RTM. 9. or 8. and PowerPoint 2007 File Formats” is required to view and/or export UPK-generated HP Quality Center documents into HP Quality Center. or Safari 4. or 10. or Windows Vista 32bit (RTM.0 Microsoft . 600MB for locally stored content) Broadband (DSL or faster) connection capable of communicating via HTTP(S) and TCP/IP Operating system DPI setting Browser Software framework Word processing software Microsoft Word 2007 or Word 2003 or XP with the “Microsoft Office Compatibility Pack (SP1 or SP2) for Word. Excel.0.0. ‘Microsoft Save As PDF’ add-in is required to publish directly to . SP1.ORACLE DATA SHEET • Reduce performance support costs with context sensitive help • Reduce translation and Client Requirements for a Multiuser Install Hardware Processor System memory Physical storage Network connection Software Microsoft Windows XP Professional 32-bit (SP2 or SP3) or 64-bit (SP2 or SP3).5 Microsoft Word XP Pro SP3 (PowerPoint requires KB957781). Excel.7.NET Framework 3. 2003 Pro SP3.0. SP1.2. or SP2). or Firefox 3.0 and HP Quality Center Microsoft Excel Add-on for Quality Center 9. and PowerPoint 2007 File Formats” is required to publish and/or edit document styles or player styles using “Print It!” mode.5.

0. 9. SP1. the core Oracle User Productivity Kit development tool files are installed locally on the content author’s workstation.ORACLE DATA SHEET Single User Install The Oracle User Productivity Kit development tool is installed for use by content authors who will be creating training content.0 and HP Quality Center Microsoft Excel Add-on for Quality Center 9. additional physical storage possibly required depending the amount of content created Physical storage Software Microsoft Windows XP Professional 32-bit (SP2 or SP3) or 64-bit (SP2 or SP3).0 Microsoft . and PowerPoint 2007 File Formats” is required to view and/or export UPK-generated HP Quality Center documents into HP Quality Center. or Windows 7 32-bit or 64-bit. Excel.0.0 are required for HP Quality Center documents Microsoft Excel 2007 or Excel 2003 or XP with the “Microsoft Office Compatibility Pack (SP1 or SP2) for Word. or Windows Vista 32bit (RTM. or SP2).5 Microsoft Word XP Pro SP3 (PowerPoint requires KB957781).5. SP1. and to publish PowerPoint output. or 10. 600MB for content). Excel is not required to generate the documents. In a single user installation. 2003 Pro SP3. 3 . 96 DPI Fonts Microsoft Internet Explorer 6. or Safari 4.NET Framework 3. or SP2) or 64-bit (RTM. 9. ‘Microsoft Save As PDF’ add-in is required to publish directly to . or 10.2. or Firefox 3.0 SP2.2.0.pdf using Microsoft Word 2007 Adobe Acrobat 9 Standard or Professional is required to create PDF documents with Microsoft Word 2003 or earlier Adobe Flash 9 or 10 is required for sound playback HP Test Director 9. or 8. and PowerPoint 2007 File Formats” is required to publish and/or edit document styles or player styles using “Print It!” mode.0. Technical Requirements for a Single User Install Hardware Processor System memory 1GHz or greater 1GB or greater 1. 7. Excel.085GB of physical storage (485MB for program files. or 2007 (SP1 or SP2) for document outputs (includes PDF format) • Operating system DPI setting Browser Software framework Word processing software • • Other required applications • • • Microsoft Word 2007 or Word 2003 or XP with “Microsoft Office Compatibility Pack (SP1 or SP2) for Word. This section outlines the system requirements for a single user installation.

SCORM 1.0. Note: AICC deployments require the Sun JRE and a Java applet. Microsoft Windows XP Professional 32-bit (SP2 or SP3) or 64-bit (SP2 or SP3).6 • • • Microsoft Windows 2000 SP4. 1GHz or greater 1GB or greater Between 500MB and 4GB of physical storage adequate for most implementations Network connection capable of communicating via HTTP(S) and TCP/IP End-User Requirements for Player. or Windows Vista 32bit (RTM. or Windows Vista N 32-bit or 64-bit. or Windows 7 32-bit or 64-bit Macintosh OS X 10.2. SP1. or SP2) or 64-bit (RTM. or Windows 7 32-bit or 64-bit • Microsoft Internet Explorer 6. or SP2). or Windows Vista 32-bit (RTM.0 Firefox 3. SP1.5. Microsoft Windows XP Professional 32-bit (SP2 or SP3) or 64-bit (SP2 or SP3). Server Requirements for Player. SP1. and HTML Web Site Hardware Processor System memory Physical storage Network connection Software Operating system Web server LMS package Any Any Compliant with AICC 3. LMS Package. or Windows Vista 32bit (RTM. SP1. or Windows 7 32-bit or 64-bit Macintosh OS X 10. or SCORM 2004.ORACLE DATA SHEET Content Publication This section discusses the system requirements for published output from Oracle User Productivity Kit—that is. or SP2) or 64-bit (RTM. learning management system (LMS). or SP2). There are three types of published outputs discussed in this document: player. LMS Package.0.2. and HTML Web site. After recording Oracle User Productivity Kit content using Oracle User Productivity Kit developer tools. or SP2). 7. Microsoft Windows XP Professional 32-bit (SP2 or SP3) or 64-bit (SP2 or SP3). content authors will publish the content to one or more different published outputs.0 • Other required applications • 4 .x or later Adobe Flash 9 or 10 is required for sound playback Safari 4. the content that end users will view and use. or SP2) or 64-bit (RTM. and HTML Web Site Browser Operating System Microsoft Windows 2000 SP4. SP1.x or later Modern Linux distribution Microsoft Windows 2000 SP4.2. SP1. or 8.5 or 3.

0. or 2008 Server 32-bit (SP1 or SP2) or 64-bit (SP1. 7.Microsoft SQL Server 2005 SP3 or SQL Server 2008 (RTM or SP1) 5 .NET Framework 3. It is an optional component and is not required to create or deploy Oracle User Productivity Kit content. Server Requirements for a Usage Tracking Install Hardware System memory Physical storage Network connection Software Operating system Microsoft Windows 2003 Server 32-bit SP2 or 64bit SP2. or Safari 4.2.2 --OR-. or 8. Microsoft Internet Explorer 6. or v11. v10. v10.0.5. or 2008 Server R2 32-bit or 64-bit. or Firefox 3.0 SP2.0.ORACLE DATA SHEET Usage Tracking Component Oracle User Productivity Kit includes a usage tracking component that can be used to track end-user progress through the published training content.1. Usage tracking is included on the Oracle User Productivity Kit development tool CD. or SP2). This section discusses the requirements for implementing the optional usage tracking component.8.2.1.5 1GB or greater Between 500MB and 4GB of physical storage adequate for most implementations Network connection capable of communicating via HTTP(S) and TCP/IP Browser Internet server Software framework Database Database Oracle Database v9.0 Microsoft Internet Information Services is required Microsoft . v11.

95 Oracle’s JD Edwards World Application Version A9.9 8. Contact Oracle Technical Support for a full and current list of supported releases and patches.1C10 6 .11 SP1 PeopleTools Version Latest version verified: 8.1. Oracle Applications Oracle E-Business Suite Application Version R12 11.1.2 11.1/A9.50 Latest version verified: 8.0 8.8.10 Other Requirements • Last Patch Verified 12.30) Oracle custom library–related changes must be made to the Oracle EBusiness Suite server prior to recording content.5. if context-sensitive content is desired (EBS 12.2 Web Enablement MP5 Client Verified Seagull LegaSuite GUI 4.12 8.49 Latest version verified: 8.25 and 1.5. Enhanced recording features are available for application vendor validated versions of Internet Explorer.1.1.3.ORACLE DATA SHEET Target Applications: Comprehensive Enterprise Application Support Oracle User Productivity Kit provides both enhanced object recognition & contextsensitive deployment and is explicitly supported for the following applications/versions.x (with JInitiator versions 1. context-sensitivity is supported for content developed and deployed from the same application version.98.0 8.1 9. Not all Oracle E-Business Suite applications have a configurable help menu to integrate context-sensitive content.01 Latest version verified: 8.97 Latest version verified: 8.1 or earlier only).10.8 PeopleTools Version Latest version verified: 8.50 Latest version verified: 8.46 Oracle’s JD Edwards EnterpriseOne Application Version 9. PLL files now support both SPECIALX and MENUX slots • • Oracle’s PeopleSoft Enterprise Application Version 9.

1.ORACLE DATA SHEET Oracle’s Agile PLM Oracle Agile PLM 9.14 Latest version verified: 7.9 Latest version verified: 7. Hyperion Performance Scorecard.0.1.1.2 Latest version verified: 8.2.2 Siebel 8.3 Customer Needs Management Schema 1.3 Web-based Workspace applications 11.2.8 Siebel 7. • Oracle’s Siebel CRM (On Demand) Release 16 Oracle’s Hyperion Enterprise Performance Management Application Version 11.0 Additional Details • Context-sensitive deployment with Oracle Transportation Management is supported with SmartHelp add-in for browsers 7 .014 Additional Details • Context-sensitive deployment with Oracle Agile PLM is supported with SmartHelp add-in for browsers Oracle’s Siebel CRM (On Premise) Application Version Siebel 8.0. Hyperion Planning. integrated context-sensitive help is not offered Siebel help menu integration deployment requires an ActiveX control that will be automatically configured and installed when the content is accessed. Hyperion Workforce Planning.1.1 Siebel 8.0 Siebel 7.0.1.2 Web-based Workspace applications 11.12 Siebel Analytics is supported for recording with object recognition.7. Context-sensitive deployment with Oracle Hyperion Performance Management is supported with SmartHelp add-in for browsers • Oracle Transportation Management OTM 6. Hyperion Capital Asset Planning.7 Additional Details • Tools Version Latest version verified: 8.1. and Hyperion Reporting and Analysis. Hyperion Profitability and Cost Management.1 Web-based Workspace applications Additional Details • ExactMatch context and enhanced object recognition are supported for Hyperion Workspace.2 Latest version verified: 8.8.1.1.1. Hyperion Financial Management.

Transaction Code.ORACLE DATA SHEET SAP Applications SAP GUI for Windows and SAP GUI for HTML Application Version 7. BSP. SP10 and kernel patch 59 SAP NetWeaver Portal 7. some of this support includes HTML.10. the guided procedure step. patch level 22 For integrated ITS 6. SP19 and kernel patch 124 For integrated ITS 7. and Accessibility-enabled Flash components. and Screen Number for SAP GUI for Windows.20 Additional Detail • Patch Latest patch verified: 16 Latest patch verified: 78 The low-speed connection setting for SAP GUI for Windows must be turned off during recording and can be turned on during playback ExactMatch content and enhanced object recognition is available for application modules using the SAP GUI. There are additional “cross-domain” related requirements for contextsensitive deployment with the portal that are detailed in the ‘UPK SAP Help Menu Integration Guide’.20. Web Dynpro.0 Additional Details • Oracle User Productivity Kit provides enhanced object recognition in the SAP NetWeaver Portal for a wide variety of user-interface technologies.40. For portal-embedded applications the context is captured to the page-level iView and. Context-sensitivity is based on SAP Program Name and Transaction Code for SAP GUI for HTML. Minimum Support Package levels for SAP GUI for HTML are required: • • • • • • • For external ITS 6.10 6. SAP GUI for Windows. SAP GUI context applies. HTMLB. Sun Java.0 6. When SAP GUI for Windows and SAP GUI for HTML are embedded in the portal. Context-sensitivity is based on SAP Program Name. SAP GUI for HTML (WebGUI). if available. • • 8 .

0 Firefox 3.xpi MIME types configured on the web server. SAP applications.0 Internet Explorer 7.0 Internet Explorer 7.0 3. etc…) is dependent upon vendor validation of a particular browser version.ORACLE DATA SHEET Microsoft Applications Microsoft Dynamics CRM (Web Interface) 4. SmartHelp Browser Button & SmartMatch Internet Explorer 8.jar and .5 and 3.0 Additional Details • Enhanced support for enterprise applications (Oracle E-Business Suite.0 Internet Explorer 6.6 Additional Details • SmartHelp setup for Firefox requires the .0 Additional Detail • UPK SmartHelp add-in for browsers is not available with version 3. Integrated context-sensitive help is not offered.0 Microsoft Active Accessibility Windows 7 Windows Vista Windows XP Office 2007 Office 2003 Office XP Additional Details • Many applications (including the list above) with support for Active Accessibility will benefit from enhanced object recognition during recording. 9 . Active Accessibility enabled Flash/Flex applications and Browser embedded components benefit from enhanced object-recognition during recording • Browser-based HTML Applications Internet Explorer 8.0 Internet Explorer 6.

html. This document is provided for information purposes only. whether expressed orally or implied in law. without our prior written permission.0_18 Applications built with Java technology are supported for recording with object recognition. integrated context-sensitive help is not offered.800. This document is not warranted to be error-free. Oracle and/or its affiliates. and player modules Oracle Tutor creates. and accessing content for major enterprise application deployments.6. Enterprise • Oracle’s JD Edwards • EnterpriseOne & JD Edwards World • Oracle E-Business Suite • Oracle’s Agile PLM • Oracle’s Demantra • Oracle’s Siebel CRM • Oracle’s Hyperion Contact Us For more information about Oracle User Productivity Kit. electronic or mechanical. Copyright © 2010. including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle User Productivity Kit Professional is the leading solution for creating. deploying. manager. customizes. and the contents hereof are subject to change without notice.com/applications/tutor /upk_collateral. 10 . It comprises the following: • Oracle User Productivity Kit • Oracle User Productivity Kit Professional’s Knowledge Pathways designer. This document may not be reproduced or transmitted in any form or by any means. A full list of available content titles can be found online at oracle. Oracle is a registered trademark of Oracle Corporation and/or its affiliates. All rights reserved. and no contractual obligations are formed either directly or indirectly by this document. nor is it subject to any other warranties or conditions.com or call +1. Other names may be trademarks of their respective owners. We specifically disclaim any liability with respect to this document. for any purpose. and maintains process documentation for enterprise applications. SWING and abstract windowing toolkit (AWT) component implementations for Sun Java are supported. please visit oracle.ORACLE DATA SHEET RELATED PRODUCTS Pre-delivered applicationspecific content is available to jump-start any implementation or upgrade for the following enterprise software applications: • Oracle’s PeopleSoft Sun Java Technology Platform Enhanced object recognition for applications using JRE Version Sun Java Runtime Additional Details • Latest Patch Verified 1.ORACLE1 to speak to an Oracle representative.PT#UPK361TS0410.

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