Dear respondent, I am a student from Multimedia University (MMU), Bachelor of Business Administration (BBA) (Hons) majoring in Human Resource

Management. I am conducting a research on how training and development in support innovation. This research is part of my degree program in MMU. The purpose of this research is to find out which type of training and development are perceived by organizations in making to be relevant to innovation. This research will help to further understanding which of the factors towards the training and development can be greater generate innovation in the future. Your kind assistance in answering this questionnaire is very important for the development or result of this study. The information and responses gathered will be strictly be used for academic purposes only and will be kept as confidential. Finally, your kind cooperation in completing this survey is very much appreciated

Thank you.

000 – RM 2.000 RM 3. 1.999 ) More than RM 9.999 RM 7. Which department / division do your work in? . Please specify : 5. Education level : ( ( ( ( ) ) ) ) Primary Education / UPSR Pre-U / A-Level / STPM / Matriculation Bachelor Degree Professional Studies ( ( ( ( ) ) ) ) Secondary Education / SPM / O-Level Diploma Postgraduate Studies Others.000 6.Part A: The following questions are about your demographic information.000 – RM 6. Race : ( ) Malay ( ) Chinese ( ) Indian ) ) 16 – 25 ( 55 and above ) 26 – 35 ( ) 36 – 45 ( ) 46 – 55 ( ) Others.999 ( ( ( ) RM 1. Age : ( ( 3. Monthly income : ( ( ( ) ) ) Less than RM 1. Gender : ( ) Male ( ) Female 2. Please specify : 4.999 ) RM 5.000 – RM 4. Please (  ) the answer which best represent you.000 – RM 8.

Cheras. Please specify : 7. Please specify : Part B: To gather some information on the company in order to find any correlation in the survey. Please specify : .( ( ( ) ) ) Human Resource Department Marketing / Sales Department Operation Department ( ( ( ) Finance / Accounting Department ) Information Technology (IT) Department ) Others. Which of the following best describe your position in the company? ( ( ( ( ) ) ) ) Senior Manager Senior Executive Junior Executive Non-executive ( ( ( ( ) Manager ) Executive ) Fresh / Entry Level ) Others. Name of corporation Location of corporation : : (e. Kuala Lumpur) b) Which of the following industries best describe your corporation? Education Finance Telecommunication Manufacturing Information Technology Others. a) Please state your corporation name and location. How many years have you worked in this company? ( ( ) ) 0–3 ( ) 4–7 ( ) 28 – 11 ( ) 12 – 15 16 and above 8.g.

1. Goal (s) of innovation is/are : Improved quality Creation of new markets Reduced labor cost Replacement of products / services Reduced energy consumption Others. You may choose more than one. Manpower Turnover Absenteeism Grievances : : : High High High Medium Medium Medium Low Low Low Part C: The following questions are awareness about innovation. Please tick the answer which you agree to the statements. Please specify : Extension of the product range Improved production processes Reduced environmental damage Conformance to regulations Reduced materials .c) What is the size of your corporation? Less than 100 employees 201 – 300 employees 401 – 500 employees 100 – 200 employees 301 – 400 employees More than 500 employees d) Which of the following best describe the ownership of your corporation? Local own corporation Multinational own corporation Joint venture between local and foreign corporation Please specify the joint venture partner : e) Please circle the rate of the following factors in your corporations.

2. . Please specify : Poor goal definition Poor alignment of actions to goals Poor participation in teams Poor monitoring of results Poor communication and access to information 3. Please specify : Part D: This section measures how training and development support innovation. Barrier (s) to innovation is/are : Organization not conducive to innovation Environment not conducive to innovation Insufficient resources Traditional accounting practices Traditional management behavior Group behavior Individual behaviour Others. Failure (s) of innovation is/are due to : Poor Leadership Poor Organization Poor Communication Poor Empowerment Poor Knowledge Management Others. Please circle the degree of your agreement using the following indicator.

E-Learning is an effective and efficient training method which can equip employees with the most advance skills and latest information. Knowledge transfer occurs when experience in one division / department of influences another division / department. 5. 3. E-Learning consists of a broad range of learning strategies and technologies from courses available online. 2.Neutral E-Learning 1. Meeting. 2. 4. intranet and videoconferencing are the important tools to transfer the knowledge within employees to enhance innovation. presentation.Strongly Disagree 4 .Strongly Agree 3 . internet. 4. Transfer of knowledge can change behaviors and the growth of new thoughts and processes. 2. 3. Job rotation is one of the ways to acquire knowledge.Indicator : 1 . Collaborative learning or continuous education is always adopted by companies.Disagree 5 . 3. Learning organization support innovation. E-learning can change existing ways of thinking and understanding in response to new development. 4.Agree 2 . to videoconferencing. 1 1 1 1 1 2 2 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 5 5 Learning Organization 1. My company provides sufficient training can equip employees with the important knowledge for my job in order to be innovation. 1 1 1 1 1 2 2 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 5 5 Transfer of Knowledge 1. DVDs. E-Learning can support innovation. Transfer of knowledge can support innovation. CD-ROMs. Learning organization constantly enhances the knowledge base to retain and develop 1 1 1 1 2 2 2 2 3 3 3 3 4 4 4 4 5 5 5 5 . E-Learning provides learning opportunities in order to be innovation. 5.

Upward mobility in hierarchy based can increase employees’ innovation. Dual career tracks encourage and retain the potential employees to develop new competencies for innovation. Promotion can motivate me to be more innovative. Leaning organizations continuously recognize. Internal promotion for career development that can affect the employees’ innovation. 3. and improve the mental models of employees for innovation. test. 5. 1 2 3 4 5 Career Development 1. 1 1 1 1 1 2 2 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 5 5 ~ The End ~ Thank you! . 2. 4.new competencies for innovation. Performance management and appraisal is one of the career development tools. 5.

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