What Is Organizational Behavior? Organizational Behavior * . . .

a field of study that investigates how individuals, groups and structure affect and are affected by behaviour within organizations, for the purpose of applying such knowledge toward improving an organization’s effectiveness. Organizational Behaviour Udai Pareek OB can be defined as an interdisciplinary behavioral science studying phenomena related to and dynamics (processes) of organizations and their various human units (individuals, roles, dyads, teams, inter-teams, organizations and the organization-environment interface) LAWLER’S PROPOSITION ON OLD & NEW LOGIC OLD LOGIC *ORGANIZATION IS SECONDARY SOURCE OF ADVANTAGE *BUREAUCRACY IS THE MOST EFFECTIVE SOURCE OF CONTROL *TOP MANAGEMENT AND TECHNICAL EXERTS SHOULD ADD MOST THE VALUE *HIERARCHICAL PROCESSES ARE KEY TO ORGANIZATIONAL EFFECTIVENESS *ORGANIZATIONS SHOULD BE DESIGNED AROUND FUNCTIONS *EFFECTIVE MANAGERS ARE THE KEY TO ORGANIZATIONAL EFFECTIVENESS IMPORTANCE OF PROCESS IN OB PROCESS CAN BE DEFINED AS HUMAN AND BEHAVIORAL DIMENSIONS OF AN ORGANIZATION AND THE VARIOUS GROUPS AND INDIVIDUALS CONSTITUTING IT *PROCESS Vs STRUCTIRE *PROCESS Vs CONTENT *THE PERSON: EXISTENTIAL PROCESS- the process of self awareness relates to an awareness of the various aspects of one’s life which are primarily concerned with self actualization. To what extent the person is aware of what is happening to him, of social reality, his relations with others *INTERPERSONAL: EMPATHIC PROCESS RELATIONSHIP BUILDING-how people communicate with one another has implications for relationship-building between individuals. The process of one individual reaching out to another and establishing a relationship with him. *THE ROLE: COPING PROCESSES The individual has a role to play in the organization, and this role enables each person to build up links with other persons in the organization. The pressure and stress which the individual has to cope with in the relationships of his role with roles of other individuals.

The process of influence is also concerned with the autonomy of the organization: to what extent it is able to insulate itself against undue influence from outside. size.*THE ORGANIZATION: GROWTH PROCESS A dynamic organization is constantly evolving and growing in terms of its mission. *THE ORGANIZATION-ENVIRONMENT INTERFACE: INFLUENCE PROCESS An organization interfaces with the societal environment like political. It also deals effectively with change.renewal. THE CHANGING CONTEXT *CHANGING PROFILE OF EMPLOYEES *GLOBLIZATION *Flattening of Globe *INFORMATION TECHNOLOGY *DIVERSITY-Different Parameters *PRIVACY *Social Responsibility and Business Ethics *INNOVATION AND CHANGE *QUALITY *CONTINGENT WORKERS *OUTSOURCING Introduction . *THE COMMUNITY: PROCESS OF SOCIAL AWARENESS The main process operates at community level is social awareness. This is an issue of pro-activity versus reactivity. Value should be understood not only in the sense of what is considered important by a society. Are human beings regarded and treated as passive recipients or as active agents. The most relevant processes at the level of the society are related to values and power. A dynamic organization has to make the choice between resting on its laurels and self. economic and cultural etc. Conscientization is the process of increasing awareness about social realities and increasing a positive self-concept in relation to such realities. etc. but also is terms of what is considered as model human being. *THE SOCIETY:VALUE PROCESS The society is the main context within which all organizations work. areas of activity. while keeping itself open to healthy influences.

at the grocery store. How Will Knowing OB Make a Difference? *For Individuals *What if I’m not going to work in a large organization? *The theories generally apply to organizations of any size. and helps predictability? *OB is more than common sense *Systematic study. managing well may improve organizational citizenship. *Finally. the roles of managers and employees are becoming blurred in many organizations. reducing absenteeism and turnover. based on scientific evidence *OB has few absolutes *OB takes a contingency approach *Considers behaviour in context Bottom Line: OB Is For Everyone *Organizational behaviour is not just for managers. *Managers are increasingly asking employees to share in their decision-making processes rather than simply follow orders. or in church. *OB applies equally well to all situations in which you interact with others: on the basketball court. Summary and Implications *OB is a field of study that investigates the impact that individuals. groups. *OB focuses on improving productivity. *While self-employed individuals often do not act as managers. The Rigour of OB *OB looks at consistencies *What is common about behaviour. *The roles of managers and employees are becoming blurred in many organizations. in school. they certainly interact with other individuals and organizations as part of their work. Assess yourself exercise . *Managing people well leads to greater organizational commitment. *What if I don’t want to be a manager? *To some extent. and structure have on behaviour within an organization. and increasing employee job satisfaction and organizational commitment. *OB uses systematic study to improve predictions of behaviour.Independent Variables Challenges and Opportunities for OB: A Managerial Perspective How Will Knowing OB Make a Difference? *For Managers *Knowing organizational behaviour can help you manage well and makes for better corporations.