Security Officer Manual

In this modern era of terrorism and law enforcement budgetary constraints, the security officer may be called on to perform many duties that until now were considered law enforcement functions. The security officer’s job now is much more than sitting in a guard shack and controlling access to a factory. This “job” for the retiree or want-to-be cop has become a profession in it’s own right. However, the image of the security officer has not changed. He is still viewed as the square badger idiot or want -to - be cop. This image will continue to persist because of a lack of educational and training standards in the profession. I have worked in the field ten years and have noticed an alarming trend in the private security industry to hire the least qualified candidate. This in and of itself would not be a problem if the industry had a uniform training standard. It does not. In many cases all the training an officer will receive will be brief information on the company he is working for and some basic information on fire control and answering telephones. While those are both major duties of the security officer, in this day and age, he may be called upon to handle many more demanding situations. These include but are not limited to terrorist attack and drug use among employees. The officer not only needs a clear understanding of the security profession but also needs a clear understanding of basic law enforcement techniques. This manual is by no means a complete training manual for the security professional but it will cover some of the more basic security techniques and basic criminal justice areas; such as basic criminal law, search and seizure, arrest, investigation and crime scene protection. Part I Patrol Patrol is the most basic security function. No matter what area of security the officer works in, he may, at some time, be asked to conduct patrols. Patrols may consist of clock rounds in a factory, foot patrol in a mall, hospital, motel or hotel or vehicle patrol in an un-incorporated community or gated community. Patrol is a necessary evil of the security officer‘s job. The purpose of patrol is to prevent and detect crime, unauthorized activity and safety problems. The most common type of patrol is the foot patrol. An officer on foot patrol should be looking for any safety violations such as blocked fire exits, open or unlooked doors, blocked fire extinguishers and wet floors. He should check all fire extinguishers to ensure they are fully charged. Also an officer should also be checking for potential fire hazards. While on patrol, check problem areas,

such as employee parking areas. . Vehicle Patrol Generally speaking vehicle patrol is a special function preformed at the request of the client. an office door that should be locked after normal business hours is found unlocked. Some client sites may require the security officer to conduct hourly “clock” rounds. the officer should investigate and take appropriate action. if possible. entrances and exits or other area’s that have reported problems in the past. All patrol rounds made in the vehicle are recorded in the activity log. It may also be a service offered to many independent clients. Not noticing any other security problems outside the immediate area of the next key station. While conducting this kind of patrol it becomes quite easy to walk through a patrol route with blinders on. Conducting clock rounds with “blinders on” must be avoided. While on patrol the officer should avoid walking too close to walls or stacked boxes and avoid making sharp turns around corners by leaving a few feet between him and the wall. For example. The officer will have a determined patrol route to follow. This will cut down on potential accidents. lock the door and explain your actions in your activity log. The purpose of a vehicle patrol is so the officer can cover more area in a reasonable amount of time. in this case. this patrol route will take the officer though areas that the client has determined to be problem areas. While the keys are mainly placed in areas where it is thought the most security and safety violations occur. First investigate the area to make sure no one is working late or engaged in illegal activity. If the officer walked through areas that do not have a key station not checking for security or safety issues the entire patrol is meaningless. the route cannot be altered. nothing is a sure bet and if the officer isn’t thorough on patrol the entire purpose is defeated. Before performing a vehicle patrol the car should be inspected to make sure that all lights and safety equipment (seat belts. Each key station must be hit in order. In general. If nothing is found. Any damage to the vehicle or non-functional safety equipment should be noted in the officer’s activity log. If any of these are encountered while on patrol. Occasionally. air bags and the like) are working properly before beginning the patrol. . the officer’s patrol route should be altered.

The patrol itself should be conducted at a slow pace to ensure officer safety and to aid him in monitoring the patrol area. Vehicle overhead lights are commonly used for high visibility patrol functions. If the area is well lit try to walk in the shadows. Keeping patrol interesting depends on the officer’s attitude. All suspicious activity should be investigated. The main purpose for this type of patrol is visibility. Patrol can be interesting. also note any safety or fire hazards. Whenever the officer leaves the patrol car he should call into dispatch or contact another officer to advice them of his location and the nature of the stop. Stop from time to time to listen for strange noises. try not to advertise your presence. If he feels that patrol is a waste of time and effort on his part. Bike Patrol Bike patrol is something quite common in my area of Myrtle Beach. he will become bored and possibly injure himself or miss safety problems. such as hospital shift changes where there is a high volume of employees entering and exiting. the vehicle should not be parked in one place for long periods of time.The patrol should be conducted at low speed to allow the officer to thoroughly observe his patrol area. An officer must take the time to get to know the patrol area and all its specific problem areas in order to analyze and identify potential problems and check for safety. Many of the hotels here are too large to conduct a thorough patrol on foot. Patrol Tips While patrolling inside a building or complex move quietly. The officer should turn off the vehicle and take the keys. Under no circumstances should the vehicle be kept running. Each area of a client site is unique. yet too small for vehicle patrol. One of the major issues a security officer will face on patrol is complacency. Generally speaking bike patrols are used for this exact type of situation. fire and security hazards. The long and short of keeping patrol interesting is the attitude of the . Patrol can become routine and boring. This allows the officer to observe the area without being seen. for this reason.

The more professionally the officer conducts his patrols and himself. Proactive patrol involves wearing a uniform and driving a clearly marked patrol car. Be as conspicuous as possible while on proactive patrol. Types of Patrol There are two distinct types of patrol. vandals. The purpose of proactive patrol is to be seen. If the officer notices something suspicious on patrol he should allow the suspicious party to make the first move. “Proactive patrol is the usual purpose of security.”1(see site below) Reactive patrol will involved the security officer trying to draw as little attention to himself as possible. you will: Prevent more crime Detect more fires.officer conducting the patrol. If you are observant and curious and appear to be everywhere at once. While on foot patrol. “Reactive patrol is the choice when there is a need to observe without influencing a situation or actions of individuals. intruders. If a vehicle is used it will not be clearly marked. the more respect he and the security profession will receive. water damage. Conducting a patrol in a casual and inattentive attitude is a waste of time and effort . the officer should use shadows and darkness to his advantage. This is the patrol choice when your purpose is to prevent crime and disturbances. and other dangers Help more people Be professional because you‘re doing a through job. proactive and reactive. Preparing for Patrol Before starting a patrol the officer should check to make sure that he has all the .”2(see site below) Patrol Safety The most important aspect of patrol is the manner in which it is conducted. Both types can be used at different times depending on the situation. thieves.

The security officer should train himself to use and react to all five of his senses while on patrol. no cutting corners. Techniques while on Patrol Each officer has his own method of patrol. remember darkness and shadows are your best friend on patrol. clock rounds. He should try and clear his mind of all distractions. Five Senses on Patrol The most important tool an officer has to rely on during a patrol are his five senses. This made the patrol shorter but what if someone was being assaulted in a stair well that he did not check or if a fire had been set? He would have missed it. The officer should also mentally prepare for the patrol. no one method is better than another. walk down one flight of stairs then take the elevator to the next floor. It . I once worked with an officer that in an effort to shave a few minutes off patrol would take the elevator to the top floor. you do not want to draw attention to yourself. All that should be remembered while patrolling is to completely cover the area being patrolled. If the officer smells something out of the ordinary and believes it may be a fire or receives a fire alarm. The sense of touch is the most important of the five senses. This will allow him to observe the activity without being seen. Night Patrol The security officer should carry a flashlight while on night patrol and use it in areas that are not well lit. It depends on the preference of the that he needs for the patrol. Remember be thorough but a patrol does not HAVE to be conducted in the same manner by each officer unless demanded by the client i. Other than that the flashlight should be used sparingly. Listening for noises and smells that are not common to the area. An inattentive or distracted officer can lead to injury. Looking for things that appear out of place. he should check the door and make sure it is not hot before opening it. If the officer finds something out of place he should take steps to correct the problem and report it in his activity log.e. When investigating suspicious activity. he would alternate walking and taking the elevator. the officer should try to use the cover of darkness.

One other thing to remember.will keep the officer from placing himself at risk. this is the same procedure I use while on patrol.M. If the subject runs. through midnight shift or the midnight through eight A. or dispatch or the police and wait for backup to arrive before taking any action. When talking to the subject the officer should use tact and courtesy. in the eyes of the client and the company the officer works for.the least important aspect of his job. Report Writing Report writing is. Many clients frown on the security officer calling the police and the police don’t want to be called to nuisance complaints. he runs. where . But in the opinion of the officer. the most important aspect of a security officers’ job. call a company supervisor. the officer will be working alone. The lone officer should never box a subject in or make him feel that he is trapped. If the subject does run the officer should get a good description of the subject and the direction he left in and notify the police. shift. If that isn’t possible or the officer is working for a company that does not have patrol officers and is working alone. if possible. This way if the officer finds himself in trouble help may not be that far away. The officers on patrol are supervisors call one of them and advise him of the situation. Subjects should be left a means of escape. usually late at night. It should also flow in a logical and concise pattern. Many security companies in my area have what are called patrol routes. Help can be a long way always so the officer should make every attempt to keep himself out of trouble and stay out of situations that may turn dangerous.M. what the security industry calls “off shifts” normally the four P. If the officer feels he may be entering a dangerous situation. call the police non-emergency number and advise them of the situation. Why is the report so important? It is a written document detailing an event (incident) or the performance of normal duties (activity). Approaching Suspicious Persons A suspicious person should be approached on foot in a casual manner. in most cases. This is for the officers’ safety. A report should be clear and brief containing all information and facts pertaining to a given situation. as long as the officer is safe. If the officer sees a situation that could potentially be dangerous. For safety purposes the officer should leave a few feet distance between himself and the subject. If at all possible they will arrive to assist with the situation. I advise. he should notify other security officer (s). The report should be written in a manner.

is where were the witnesses in relation to the event. Smith left his office at 0930 and returned at 0935 at which time he noticed that his day planner was missing from his office. it was left on Mr. Reports are kept brief by only containing relevant information from the beginning to the end. It should contain everything that occurred on patrol that needs to be written in an activity or incident report. Andrew Thomas (accused). If something is stolen. Smith and witnesses. Smith’s identification. Start-November 30. so that it can fit . For example. Smith’s day planner was stolen from his office. Field Notes The officer should carry a field notebook while he is on patrol. Where-this question will be answered by describing the exact area the event took place in. 2003 0935 hours. An officers’ field notebook should be small. the date and time and when the event ended. Mr. Jones was five feet from Mr. Smith’s office and had a clear view of those entering and leaving Mr. the conditions in which something was found. Jack Jones (witness). End November 30. It contained Mr. Smith’s day planner was found in the possession of Andrew and returned to Mr. the object stolen was a black day planner. Smith in good condition. For example. Mr. Smith’s office Why-this question can not usually be answered until a full investigation is completed. This officer notified management for their authorization to continue further investigation. could clearly understand the events that took place. Smith notified me by phone that someone had taken his day planner out of his office. For example. What.someone not present at the time of the incident or activity. Another question to be answered by the question of where.each will be answered relevant to the situation: Whothe names of all individuals involved in the situation. After speaking with Mr. At 0932 Jack Jones saw Andrew leave Mr. the method used to solve or respond to the problem. 2003 1000 hours. When. Mr. Smith’s desk. Either from beginning to end of a shift or beginning to end of an incident. Smith’s office looking through a small black day planner. What was involved in the incident. Mr.should identify the nature of the event then identify the action taken by the officer. Mr. Mr. For example. this officer notified management for authorization to continue with the investigation.did the event begin. Smith (complainant). what will describe the object taken. There are six basic questions that will be answered by a properly written report. How-how did the officer become involved or aware of the problem or event. It had a zipper on the side and two compartments that could hold small papers.

Traffic Control Traffic control is another basic function of the security officer. every effort must be made to preserve it’s . his field notes will serve as a reminder of the incident. the officer must ensure that the intersection is clear of other vehicles and pedestrians. the officer’s field notes may be entered as evidence. Field notes should be complete. Because of this. descriptions. by phone. The written bomb threat can yield the most information regarding its origin. I’ve seen it suggested that an officer should carry a small note book while on patrol but his actual field note book should be a three ring binder and field notes should be type written. An officer should record details in his notebook such as date. Hand Signals When the officer is using hand signals to direct traffic. through the mail and via email. not the officer’s entire field note book. he must look at the person he is signaling. All facts that will be needed in a report. names and addresses. time. This is for the officers’ safety and the benefit of the vehicles and pedestrians he is trying to signal. so as not to be in the way while on patrol. Also if an incident is taken to court and the security officer is called to testify. the officer needs to make himself highly visible by wearing a reflective vest and standing in an area where he can clearly be seen. location. reminders to follow up. This is done to ensure that he has the drivers or pedestrians attention before giving them any signals and that they understand the meaning of the signal and comply with it Before giving any further directions. sequence of a pocket. license plate. The purpose of this is if an incident is brought to the attention of the police and it goes to court. With a three ring binder. field notes will look more professional and only those pages relating to the incident at hand will be entered as evidence. Bomb Threats Bomb threats can be received in a variety of ways. clear and accurate because these notes will be the basis of your incident or activity report. While on traffic control duty.

the officer that takes the call should alert another officer( if possible) so he can also listen to the call. it should mentally be divided from floor to ceiling. Law and the Security Officer . the officer should initially be concerned with the following: Who the caller is? Where the bomb is placed? When it is set to detonate? What it looks like? Why it was placed there? What is it made of ? The Search A search conducted in response to a bomb threat should be conducted in teams of two. The point of this is an attempt to answer several important questions. it should be handled as little as possible and placed in a clear plastic bag or other clear container. Each security post should have a bomb threat check list (one will be included at the end of this text). Room Searches To begin a room search. It also contains several important questions the officer should ask to identify the caller and perhaps also from voice characteristics be able to determine age. . sex and education. The first area searched is from floor to desk height. The final area to be searched is from six feet to ceiling. The police and fire department should be notified ASAP. The next area is from desk top height to approximately six feet.evidentiary value. of the caller. The search should begin outside the building or structure unless the caller has indicated that the device was place inside the building. After opening the letter and determining it to be a threat. An interior search should begin on the bottom floor and work up. The search team should begin at least twenty-five feet from the building exterior and work in ward. This check list contains several important questions to ask the caller about the placement of the device. When receiving the call. Telephone Threats If the bomb threat is received via phone. This will preserve the letter as evidence but it can still be read. it should Not be Touched or Moved. Every effort should be made to keep the caller on the phone as long as possible. If a device of suspicious origin is found.

The simple fact is that many of these laws do apply to them and an officer that is not aware of them opens himself up and his company and possibly the client to litigation. and effects. If you hand a case over to the police. they can seize it. many do not see how these laws apply to them. A constitutional amendment of particular interest to the security officer is the 14th amendment added in 1868. or property. Since they are not public law enforcement officers. liberty. papers. houses. While the probable cause doctrine does not apply to the security officer courts have applied the principle of reasonable grounds to believe in cases where a security officer was involved.” Probable cause is a concept that only applies to public law enforcement. in a place they have a right to be and for a proper reason. and particularly describing the place to be searched and the persons or things to be seized. supported by oath or affirmation. Exigent Circumstances . The amendment reads:“Nor shall any state deprive any person of life. without due process of law.Constitutional law is not a subject that security officer gives a lot of thought to. but upon probably cause. Coolidge Vs.” Another amendment that is important for a security officer to know is the fourth amendment. Probable cause is defined as the facts and circumstances sufficient to lead a reasonable person to believe that a crime has been or is being committed and that the suspect has committed or is committing it. against unreasonable searches and seizures. New Hampshire(1971). Beck Vs. “The right of the people to be secure in their persons. Plain View Doctrine If the police accidentally see incriminating evidence in plain view. Ohio (1964). nor deny to any person within its jurisdiction equal protection of the laws. shall not be violated and no warrant shall issue. they will need all the information an officer has to show sufficient reasonable grounds to believe in order to give them probable cause. In security it is called reasonable grounds to believe.

states in United States Vs. Leon. Mincey Vs. To arrest a third party requires both an arrest and a search warrant. now if an officer acts on information believed true. . An officer should check with his company or state statue before taking any actions that may be construed as an arrest. he must have reasonable grounds.”3(see site bellow) Arrest In most states the security officer does not have the power to arrest. (1980). This doctrine holds true for the security officer within the client’s premises. the police don’t have time to obtain a warrant or ask permission to enter a dwelling.Police officers are sworn to protect and serve the public. New York. Gold Vs. Payton Vs. 486 US 896 (1984) that the officer acted in good faith. Arizona (1978). the officer should write a report that explains why he thought immediate action was necessary. The United States Supreme Court has ruled that a warrantless search of a home is unconstitutional without exigent circumstances . If your not sure. Fruit of a Poisoned Tree “Fruit of a poisoned tree is the principle that legal evidence gathered illegally is not admissible as evidence. When an emergency situation arises. ASK first. When a security officer acts. This search will allow the officer to determine if the suspect has any weapons or items that would assist in the suspects escape. but if turns out not. it’s better to ask than be sorry later. Any search beyond that would require a warrant. This exclusionary rule has been eased somewhat in recent years. A short while ago means minutes NOT hours. Necessity demands that that officer protect himself. The action must be fresh. United States (1981). meaning that it must relate to an event that is occurring or has JUST occurred a short while ago. because of this. An officer may make a reasonable search of the areas within the suspect’s reach or distance. As soon as possible. the United States Supreme Court. Once enough to invalidate a warrant. they are expected to act immediately in emergency situations.

A detention is the holding of a person pending confinement or release. An officer should try to get such consent in writing. If the employer provides a locker and key to the employee but keeps a key to the locker. One of the advantages the security officer has over the police is he is not an . Like the police. If the subject refused to give consent. it is a community desk it’s fair game. However. the area around a home to which the activity of home life extends. If the officer has reasonable grounds to believe that the locker contains some kind of contraband. decide weather there is reasonable ground to hold the subject for the police. You have the right to maintain the status quo while you are checking a situation. The officer should ask a subject’s permission to search. Katz (1967) states that protection extends not only to the building. Once a person is or believes they are denied freedom of movement an arrest has been made. but also to its curtilage. Here are some of the basics the officer should know. It happens when a person feels that they are in an officers’ custody or not free to leave. it does not offer protection where one cannot reasonably expect privacy such as open fields or public places. Case law has stated that a desk is an employee’s private property if it is assigned to only one employee. “But a security officer can detain a person while investigating a situation. any evidence or contraband in plain view can be seized. If the employee provides the lock and key. the open areas immediately adjacent to a dwelling. if however.”4 (see site below) Search and Seizure This can be a tricky situation for the security officer. the locker can be searched. he should contact the police and let them determine if a warrant should be applied for. with the employees consent.An arrest is a restraint or denial of freedom of movement. United States Vs. if the security officer has a right to be in an area. the interior of the locker could be considered private property by the court.

it . During the course of an interview or interrogation a witness’s body language and facial expressions may tell an investigator more than what he or she is actually saying. This person will normally have something to hide. the officer is good to go. If the security officer finds himself in a position of taking witness statements from more than one person at a time. An interrogation is a discussion with an unfriendly and uncooperative person. The difference being: an interview is an effort to develop information from a reasonably cooperative person. If they refuse. Truth changes color in different light. If the officer or investigator asks the right questions. the officer can deny him entry onto the grounds. witnesses are less likely to change stories at a later date. ask the witness to sign it. the officer should stand in a position that translates into a defensive posture. Bias on the part of a witness does not automatically mean they are lying. this may be an attempt to conceal deception. If the officer takes written statements.agent of the government and is on private property. It’s called selective memory. For example. If the client has a sign posted that all packages are subject to search. part of human natures is to shade the truth. all witnesses should be separated and interviewed separately. If someone refuses to consent to the search. a strained facial expression might imply that the person might be holding back or it might mean that he or she just doesn’t remember. They should be kept apart to keep them from creating a story. the officer has the right to search whatever he likes. If they try to be cooperative with investigators. “The principles of getting information from someone are: Be objective Keep yourself out of the incident Be positive Listen carefully to answers Never suggest answers Avoid conflict Verify statements Be adaptable Be reasonable and understanding Never embarrass the subject”5(see site below) Information gathered during an interview is for report purposes. either the accused or a co-conspirator. With due notice. Interview and Interrogation The security officer probably won’t find himself in a situation to conduct an interrogation but can find himself conducting interviews. After the statement is taken. When conducting an interview or interrogation . they can prod a witness’s memory or catch them off guard.

Those who have committed crimes for financial gain will usually be unemotional. sees smoke or receives a fire alarm notice. over heating machinery and the like. the officer should notify a second officer. they may lean back with their arms folded . this officer should wait . if an officer is interrogating someone of the opposite sex. The officer should remember that a principle psychological factor in a successful interrogation is privacy while conducting an interrogation. before opening a door leading to the area of the fire. A person is much more likely to confide in someone when they are alone. If while on patrol. oily rags left next to a heat source. The officer should then ask the witness to initial the report. If at all possible. If fire is found. boxes stacked up and blocking fire exits or fire sprinklers. Someone whose arms are open and they are leaning forward attentively may be more eager to help or are telling a lie. the need for him to conduct one may arise. Many suspects that have committed crimes against individuals will be emotional. Interviewers should be adept at reading body language. he should feel the door for heat. However. Also an interviewer may communicate thoughts or feelings with body language and gestures. so here are some of the basics on how to conduct an interrogation. While on patrol the officer should be on the look out for anything that may cause a fire or be a safety hazard Such as smoking in unauthorized areas. The officer should never assume that a fire signal will be received at the local fire department. he should CALL the local fire department. Interrogation While the security officer should not find himself in a position to conduct interrogations.should be noted in the report. they may want to have a witness present. If a witness is hiding something .. If it’s hot he shouldn’t open it. Fire Fire is a primary concern for the security officer no matter where he is working. the officer smells something he thinks may be a fire.

An officer on patrol has found a fire. trash.outside the facility and direct the fire department to the area with the fire. or dry chemicals. methaqualone. Cannabis: marijuana. Class C. The controlled substances act define drugs as: Narcotics: opium. cocaine. Class B. morphine. Class B extinguishers may use co2 foam. methylphenidate. tetrahydrocanabinol. It is important that the officer know what extinguisher to use on what type of fire. hashish and hashish oil. phencyclidine. phenemrazine. solvents.Electrical equipment. the fire department should be called and they should check the area just to make sure it hasn’t spread) or making the fire worse. putting the fire out (even if the officer is able to put the fire out.Wood. phencyclidine analogs. Dangerous Drugs While the security officer is by no means expected to be a narcotics officer. such as gasoline. oil. halon. Types of Fire Extinguishers Class A. So it is important to know what these drugs are and how they are defined. paint. mescaline. Now what does he do? Using the appropriate fire extinguisher can be the difference between keeping the fire contained while awaiting the arrival of the fire department. amphetamine variants. This section is by no means a complete listing of narcotics.Combustible metals such as magnesium and sodium. he may come across employees using illegal drugs or encounter someone on them. Depressants: chloral hydrate. cloth. Stimulants: amphetamines. heroin and methadone. halon or co2. Class D. This type of extinguisher may use dry chemicals.Flammable liquids. paper. barbiturates. . Extinguishers marked A contain water. The first officer should remain where he is and assist with employee evacuations and keeping the fire contained (this should only be done if it can be done safely). Hallucinogens: LSD.

frequent scratching and loss of appetite. bad judgment. sweating and trembling hands. heroin. Stimulant effects include exhilaration. loss of appetite. So now. exhibit a blank stare with their eyes moving quickly from side to side. Hallucinogens cause wide shifts in behavior and mood. inattention and dress and personal hygiene changes. small there possession. changes in normal abilities. and LSD. PCP ( phencyclidine) users are likely to be uncommunicative. marijuana. we’ll take a look at some of the common symptoms a drug user my exhibit. irregular breathing. Symptoms that may point to drug use by an employee may include radical changes in work attendance. dilated pupils and chronically runny nose. Drugs listed in schedule II include those with high potential for abuse and some medical use. repetitive non-purposeful behavior. Indicators of an intravenous (IV) drug use are tracks or needle marks on the arms. hyperactivity. A user may sit quietly in a trance like state or appear terrified. impaired motor skills and falling asleep at work. Schedule III drugs include barbiturates and codeine. Depressants cause behavior similar to alcohol intoxication. Users may have straws. now what? Well during the course of his career a security officer might come across someone on drugs. The security officer should look for a syringe. chills. glassine bags or tinfoil packets on the subject. All substances listed in schedules I and II are illegal. bent spoon. slurred speech. The officer should watch for sluggishness or difficulty in thinking. Symptoms of Drug Use Alright now that we’ve covered what makes a drug illegal. pinhole pupils. unusual efforts to cover the arms and association with known drug users. The abuser may be drowsy after a fix and restless with sniffles and watery eyes before a fix. They may also experience nausea. have increased sensitivity to pain and .The controlled substances act also places drugs in schedules based on their medical usage and potential for abuse. such as opium and cocaine. Drugs included in schedule I are those with high potential for abuse and no common medical usage such as. small metal bottle. schedule IV drugs include phenobarbital and valium and schedule V drugs include everything else. mirrors and razor blades .

Suspects are effectively interrogated and given a chance to tell their side of the story. he should notify management but take no action. The officer should not allow anyone but emergency personnel and the police into the scene for fear of disturbing any evidence. When the officer arrives on the scene and sees a victim. If the security officer suspects that an employee is using drugs. All leads are properly developed. Marijuana users may exhibit signs of intoxication such as lethargy. Thinking outside the box during the course of an investigation can be a very good thing. products and situations. A good investigator will have a natural curiosity to recognize what could be an unusual lead. he should look for a route into the area that will disturb as little of the scene as possible. he must remember not to disturb anything because that may effect its’ evidentiary value. wrongly accusing someone of abusing drugs can open the officer and client up to lawsuits. He should not touch or move anything and note his actions from the time he arrived on the site. Conclusion . Locate the guilty party or cause of the problem Provide evidence of guilt or cause to management who must then decide the next step. A good investigator also needs to understand people. The employee may have a reasonable explanation for why they have what appears to be ellicit drugs in their possession.experience amnesia. impaired motor skills and disordered sense of time and distance. The officer should remember that there is more to a successful investigation than following a prescribed set of rules. Since the security officer may be the first person at the scene of a crime. Until advised. A successful investigation will meet the following criteria: All available evidence is compactly handled All witnesses are interviewed. Investigation The purpose of a security officer’s investigation is to: Identify the guilty party and events which occurred.

This manual by no means is complete. Training of Essential Security Techniques. Works Cited Clede.. The security officer is encouraged to seek an education in criminal justice or a related field and apply the knowledge gained to the security profession. B.(work used for sites 1-5 in this paper) Nation Wide Security. 1-15 . It is meant to be a brief overview of what a security officer’s job may entail. 1993. Security Officer’s Manual. Each officer should know that while he may not be a sworn police officer. Only through education and better hiring practices is the profession of the security officer ever going to be taken seriously. his job is no less important that that of a law enforcement officer. Vol.