Oracle E-Business Suite Release 11i

Business Process Execution Language (BPEL) Wave to the Future and Fusion

Paul Cyphers

Release 11i Workshops Dallas, TX • Santa Clara, CA • Cincinnati, OH Denver, CO • Atlanta, GA • Detroit, MI • Las Vegas, NV

www.solutionbeacon.com

Are you an OAUG Member?
Global Users. Global Solutions.
u u u u u Member Benefits include: Advocacy opportunities to influence Oracle on product enhancements, usability, new features, Oracle support, pricing and quality Knowledge that showcases the latest trends and techniques used by industry leaders through our national and regional events and our publications, such as OAUG Insight magazine Communication with other OAUG members worldwide through participation in OAUG committees, leadership positions, interaction with Oracle Corporation's user initiatives, frequent member surveys, and Oracle management briefings Education through the hundreds of career-enhancing presentations in our conference paper database archive, as well as discounts to conferences and Oracle education Networking with Oracle customers, industry experts, third-party software firms, and other Oracle Applications specialists through our Member Database and Online Vendor Directory
2

© 2007 Solution Beacon, LLC. All Rights Reserved.

Introductions / Experiences
u 30 years of Supply Chain and Manufacturing Experience in numerous industries, APICS Certified u 20+ yrs experience in IT, including ERP implementation and development u 10 years working on Business Processes u Work on numerous systems varying in size and complexity u 5+ yrs experience methodology development (Oracle Applications, SAP, PeopleSoft, JD Edwards, Siebel)

© 2007 Solution Beacon, LLC. All Rights Reserved.

3

Audience Profile
u Technical
l DB Version l Application Version

u Functional
l Current Application l Product Suites

u Business Processes
l l l l Number Modeled State of Automation Tools deployed Level of Integration

© 2007 Solution Beacon, LLC. All Rights Reserved.

4

Overview uBusiness Process History
l Business Processes l Business Process Modeling l Business Process Standards

uBusiness Process Execution
l Business Flows l Business Process Integration

uBusiness Process Tools
l Workflow, EAI, BPMS, BAM

uBPEL uFusion
© 2007 Solution Beacon, LLC. All Rights Reserved.

5

Business Process History

Release 11i Workshops Dallas, TX • Santa Clara, CA • Cincinnati, OH Denver, CO • Atlanta, GA • Detroit, MI • Las Vegas, NV

www.solutionbeacon.com

Business Processes in the Enterprise
Origin Methodology & Technology Pros & Cons + Fine Grain Analysis
– Implicit Business Processes – No Execution Capabilities

1920’ 1920’s Methods and Procedures Analysis (MPA)
Ledger

1990’ 1990’s Business Process Re-engineering Re(BPR)
Enterprise Resource Planning System (ERP)

+ Explicit Business Processes + Flexible Deployment
– No Opportunity for Change

2000’ 2000’s Business Process Management (BPM)
Business Process Management System (BPMS)

+ End-to- End Business Processes End-to+ Continuous Business Process Improvement

© 2007 Solution Beacon, LLC. All Rights Reserved.

7

Drivers behind Business Processes
u Business drivers
l Increasingly complex and demanding environment l Urgent need for speed in product innovation and change l Push to reduce costs of existing operations

u Business Process Improvement
l Organization, Process and Job Level l Set of standardized activities

u Business Process Re- engineering
l Process performance standards
u Performance benchmarks u Performance measurement

l Performance management
8

© 2007 Solution Beacon, LLC. All Rights Reserved.

Business Process Improvement

© 2007 Solution Beacon, LLC. All Rights Reserved.

9

Business Process Modeling

uDiagramming
l Mapping processes l Enterprise alignment

uTransformation
l Process design l Process improvement l Process re-engineering

© 2007 Solution Beacon, LLC. All Rights Reserved.

10

Market Definition/Description
A BPMS enables the direct control and management of operational processes in near-real time to better meet today’s business cycle time needs and enable more- agile processes. A BPMS integrates the following BPM- enabling technologies, many of which are also available as independent products, into a suite.
l Graphical business process modeling (BPM technology) to create visual representations of the work process. l Transformation creates a graphical modeling environment reflects at least these two perspectives on the same process – one for business professionals and another for IT professionals (with greater technical details represented). l Orchestration engine (such as a BPEL engine) to coordinate the sequencing of the steps and tasks (system steps and manual steps) according to the graphical flows and business rules described in the process model.
© 2007 Solution Beacon, LLC. All Rights Reserved.

11

BPMI Approach

© 2007 Solution Beacon, LLC. All Rights Reserved.

12

View of the BPM standards “stack”

© 2007 Solution Beacon, LLC. All Rights Reserved.

13

Business Process Standards uBPMI.org recently joined with Object Mgt Group
l BPMN (flow) and BMPL

uBPELWS – IBM standard
l WSFL l BPEL4WS OR BPEL

uXLANFG – Micro Soft uebXML BPSS
More than a dozen standards organizations

© 2007 Solution Beacon, LLC. All Rights Reserved.

14

Business Process Execution

Release 11i Workshops Dallas, TX • Santa Clara, CA • Cincinnati, OH Denver, CO • Atlanta, GA • Detroit, MI • Las Vegas, NV

www.solutionbeacon.com

Capability Maturity Model

uLevels
l Initial (ad hoc, ill defined, heroic) l Repeatable (Basic processes, track cost, schedule, functionality)
uOrganize, repeat and measure

l Defined (Documented and standardized) l Managed (Detailed measures of process and product quality) l Optimizing (Continuous improvement and quantitative feedback)
© 2007 Solution Beacon, LLC. All Rights Reserved.

16

The Virtual Enterprise: Increased ROI and Cost Control = Stages of Value
Virtual Enterprise

ENTERPRISE VISIBILITY

Fragmented Enterprise

Process Enterprise

Low

ENTERPRISE VELOCITY

High
17

© 2007 Solution Beacon, LLC. All Rights Reserved.

ENTERPRISE VALUE

Integrated Enterprise

Enterprise to Enterprise

Business Flows uModel business processes
l Business doing business

uUse an executable process modeling language
Reduces gaps between business and IT

uBreak process into tasks uConfigure the tasks as services in SOA uInvolve the business in process modeling uDivide and conquer
l Business users model the processes l IT designs the services
© 2007 Solution Beacon, LLC. All Rights Reserved.

18

Oracle Business Process Flows
Financial Reports Quality Plan

Enterprise

: Enterprise

Description

: Enterprise Process Diagram
Products / Services / Services Requests for Products Market Data / Ideas

Updated By
EM

: Oracle Corporation
IT Enterprise Management
Information Services

2 Nov , 2005
QM Information Technology Management
Quality IT Plan

Rev . 2 .1

Quality Management

Consumers

Strategic Operation Plan Invoices

Customers

Problem Resolution

Employees
Problems Payments Sales Orders Product Development Quality Data / Support Issues

Wages

Labor

HR Human Resource Management
Sales Commission Data

SM Sales & Market Management
Customer Information Sales Order Feedback Forecast Data

OF Order Fulfillment

PD Product Development

Product Design Feedback Correction To Product Design

PS Post -Sales Service

Post Sales Quality Data

Products Labor Availability Labor Requirements Payroll Data Invoice Data Collection Data Material Source Requirements ATP / CTP Sales Order Data

/ Components

Engineering Change Order Design

Engineering Change Request

FM Financial Management

Payables / Payments Invoice for Payment

PR Procurement
Material Requirements

PF Planning and Forecasting
Products (Drop Ship )

MM Materials Management

Raw Materials

& WIP

OP Operations
Operations Quality Data

Finished Goods

Transportation Plan

External Reports External Reports

Picking / Shipping Data

Carrier

Material Quality Data

Stockholders

Suppliers
Purchase Orders Payments

Materials

/Supplies

Regulatory Statutory Agencies
Statutory / Regulatory Reporting

/

Shipped Sales Orders Costs Post Sales Billing and Costing Data

Legend

:

Event

Temporal Event

Process Step

Manual Process Step

Automated Process Step Navigation

Expandable Sub -process

Decision

Data Store

External Agent

Copyright ©

1999 Oracle Corporation

, All rights reserved

© 2007 Solution Beacon, LLC. All Rights Reserved.

19

Business Process Execution

© 2007 Solution Beacon, LLC. All Rights Reserved.

20

Business Process Analysis
Process analysis tools (business intelligence and business activity monitoring [BAM] technology) to support analysis of data produced during process execution.
l Process registry/repository to contain process models, business rules and other process metadata to enable real-time execution and component reuse. l Rule engines execute rules that abstract business policies, flows and decisions from the underlying applications and make process change easier. l Simulation and optimization (BPA technology again) enable business managers to compare new process designs with current operational performance. l Integration (enterprise service bus [ESB] and integration broker suite technology) link the orchestration engine to other systems’ (data and logic) assets that support automated work steps included in the process model. l Document/content repository (enterprise document management [EDM] technology) to contain structured and unstructured content that is either created or consumed as part of the work process. In a BPMS, these are modules that work together to deliver a single product experience.

© 2007 Solution Beacon, LLC. All Rights Reserved.

21

Process Analysis and Modeling

© 2007 Solution Beacon, LLC. All Rights Reserved.

22

Business Process Integration

l Top-down business approach to drive IT requirements l Address each layer separately § Business applications (logic) § Component connectivity § Process modeling l Prepare for the future with re-usable infrastructure

© 2007 Solution Beacon, LLC. All Rights Reserved.

23

Business Process Tools

Release 11i Workshops Dallas, TX • Santa Clara, CA • Cincinnati, OH Denver, CO • Atlanta, GA • Detroit, MI • Las Vegas, NV

www.solutionbeacon.com

Workflow History

uTransactional Process
l Automation of business process during which information is passed to another action according to rules

uManagement System
l System that defines, creates and manages through software l Workflow engines interpret process l Invoke use of IT tools and applications
25

© 2007 Solution Beacon, LLC. All Rights Reserved.

Generations of Workflow

uFirst generation – Focused coordination of processes with a department uSecond generation – Coordinate tasks across departments, possible use of multiple workflow systems uThird generation – XML Protocols, web technologies, linked distributed activities

© 2007 Solution Beacon, LLC. All Rights Reserved.

26

BPM vs. EAI

uBPM
l Process Modeling l Process Automation

uEAI
l Process Integration
uMessaging uData transfer between disparate systems

l Web services based
© 2007 Solution Beacon, LLC. All Rights Reserved.

27

BPM Tools
u Adobe Lifecycle Workflow v7.0 u Fuego BPM v5.5 u Global 360 Enterprise BPM Suite v9.3 u IBM Websphere BPM Suite v6.0 u Pegasystems SmartBPM Suite v4.2 u Savvion BusinessManager v6.5 u Vitria BusinessWare v4.3 u Oracle BPEL Over 170 vendors selling BPM solutions

© 2007 Solution Beacon, LLC. All Rights Reserved.

28

EAI Tools

uIBM
l Websphere l BPM Suite

uSeeBeyond uTIBCO uWebmethods uBEA uVitria
© 2007 Solution Beacon, LLC. All Rights Reserved.

29

EAI Vendors

© 2007 Solution Beacon, LLC. All Rights Reserved.

30

Business Process Tools Evolution
u Users’ needs for BPM-enabling technology have continued to advance u Users now understand that the interactions of people, systems, information and business policies contribute to optimal work outcomes and operational process excellence u In late 2005, Gartner defined a new and growing market, the BPMS market u Provide a technology base for business users (with assistance from IT professionals) to create and manage dynamic business processes for business advantage

© 2007 Solution Beacon, LLC. All Rights Reserved.

31

BPMS Tools 2006

© 2007 Solution Beacon, LLC. All Rights Reserved.

32

IBM’s BPM Products

© 2007 Solution Beacon, LLC. All Rights Reserved.

33

Business Process Extensible Language (BPEL)

Release 11i Workshops Dallas, TX • Santa Clara, CA • Cincinnati, OH Denver, CO • Atlanta, GA • Detroit, MI • Las Vegas, NV

www.solutionbeacon.com

Business Process Execution uDefine Business Process uCoordinate transactions through rules
l Distribute long-running transactions l Directly connecting transaction services

uMonitor success or failure of transactions uBenefits
l Built on top of Web Services l Extensible l Flexible l Durable and reliable Handles complexity in consistent way
© 2007 Solution Beacon, LLC. All Rights Reserved.

35

Business Process Execution Language uSend XML messages uManipulate XML data structures uManage events and exceptions uDesign parallel flows of process execution uInterface with business rules uUndo portions of processes when exceptions occur

© 2007 Solution Beacon, LLC. All Rights Reserved.

36

Business Process Execution Language uOracle BPEL Process Manager l Design, deploy, monitor and manage l Features
uWeb service standards (XML, SOAP) uService Oriented Architecture (SOA) uEvent Timeout and Notifications uScalability and reliability of processes

l Multiple install options
uApplications servers (websphere, WebLogic, OA) uDatabases
37

© 2007 Solution Beacon, LLC. All Rights Reserved.

Oracle BPEL

© 2007 Solution Beacon, LLC. All Rights Reserved.

38

BPEL Process Manager Components uDesign uDeployment uManagement

© 2007 Solution Beacon, LLC. All Rights Reserved.

39

Simple BPEL Process

© 2007 Solution Beacon, LLC. All Rights Reserved.

40

BPEL Demo

Release 11i Workshops Dallas, TX • Santa Clara, CA • Cincinnati, OH Denver, CO • Atlanta, GA • Detroit, MI • Las Vegas, NV

www.solutionbeacon.com

BPEL Designer Components

uNavigator uSource and Diagram View uProcess Activities
l Component Palette

uProperty Inspector uStructure Window uLog Window

© 2007 Solution Beacon, LLC. All Rights Reserved.

42

Diagram View

© 2007 Solution Beacon, LLC. All Rights Reserved.

43

JDeveloper BPEL Designer

© 2007 Solution Beacon, LLC. All Rights Reserved.

44

BPEL Console

© 2007 Solution Beacon, LLC. All Rights Reserved.

45

USi Case Study

© 2007 Solution Beacon, LLC. All Rights Reserved.

46

Fusion Effect

Release 11i Workshops Dallas, TX • Santa Clara, CA • Cincinnati, OH Denver, CO • Atlanta, GA • Detroit, MI • Las Vegas, NV

www.solutionbeacon.com

Oracle as Gartner Sees It

Oracle is a sleeping giant in this market. Once it adds a business-analyst-oriented modeling tool and completes its human-to-human (H2H) capability in 2006, we expect that Oracle will focus on competing as a BPMS vendor. Its capabilities hold great potential for the Oracle client base and new Oracle buyers.
© 2007 Solution Beacon, LLC. All Rights Reserved.

48

Oracle vs. SAP Although SAP recognizes that business processes should increasingly be adaptable by business users “... on their individual level of influence and capabilities,” it also recognizes that this will require substantial changes to the business applications that enable these processes.

© 2007 Solution Beacon, LLC. All Rights Reserved.

49

The Fusion Effect
Continuous Improvement

The sustainable competitive advantage achieved by continuous blending of business insight and process execution.

© 2007 Solution Beacon, LLC. All Rights Reserved.

50

IDS Scheer's ARIS Platform
Oracle Expands Fusion Middleware's Business Process Management Offering with New Oracle Business Process Analysis Suite Designed to Help Organizations Improve Alignment of Business and IT Strategies Oracle Business Process Analysis Suite complements Oracle's existing standards- based BPM products, including Oracle SOA Suite and Oracle BPEL Process Manager Standards-based, BPM technologies allow organizations to build, adapt and optimize business processes to increase their competitive advantage, meet regulatory compliance requirements and improve operational efficiencies Closed-loop process automation and optimization via shared metadata and unified repository
© 2007 Solution Beacon, LLC. All Rights Reserved.

51

Extending All Product Lines

üPeopleSoft Enterprise üE-Business Suite üJD Edwards EnterpriseOne üJD Edwards World üRetek üSiebel üiFlex
© 2007 Solution Beacon, LLC. All Rights Reserved.

52

BPEL Process Manager
Process Orchestration Engine to design, deploy and manage service enabled, cross system business processes
u Combi s di r t se vc s i o a e - -nd ne sc e e r i e nt n nd t e o pr e f oc ss l ow u Fe i eSe vc F a w or t i ok a l xbl r i e r me k o nv e ny a i ai a ase vc pplc ton s r ie u W or f F a w or kow r me k l u I e r t d Moniorng nt gae t i u Bul- n I e r ton/ ssa i it I nt g ai Me gng u P oc ss Merc vaSe r e t is i nsor s
© 2007 Solution Beacon, LLC. All Rights Reserved.

53

Customer Data Hub
Customer Data Quality Management
u u u u A single source of truth about your customers Near real-time data synchronization Customer Data Hub Data cleansing Key interactions
l Orders l Contracts l Service history Siebel PeopleSoft

u 360 degree view with pre-built analytics

Microsoft

Lawson

Broadvision

Legacy

© 2007 Solution Beacon, LLC. All Rights Reserved.

54

Path to Fusion

Protect Current Applications Portfolio
Leverage Current Applications Take advantage of new support policy

Extend Value with Incremental Applications
Upgrade to Current Release(s) Add New Application(s) Leverage Oracle Fusion Middleware

Evolve to Next Generation Application Suite
Built on Fusion Middleware in Fusion Architecture

© 2007 Solution Beacon, LLC. All Rights Reserved.

55

Extend The Value of Existing Applications
Ÿ Vertical Specific Processes Ÿ BPEL Process Manager Ÿ Open Interfaces

Next Releases

Evolve to Next Generation

Process Adaptability

Current Releases

Ÿ Ÿ Ÿ Ÿ Ÿ

Dashboards / DBI XML Publisher Discoverer pre-built Reporting Data Hubs Business Activity Monitoring

Business Insight
© 2007 Solution Beacon, LLC. All Rights Reserved.

56

Extending Your Software Value

Greatest Business Insight

Daily Business Intelligence, EBS11i

XML Publisher, E9

XML Publisher, EBS11i Manufacturing Dashboard, E1-8.11+ CRM Dashboards, E9

Adaptable Business Processes

Retek to E9 (BEPL) Data Hubs, EBS11i CRM BPEL, E9 Enterprise Service Repository Data Hubs, E9 HCM BPEL, E9 Retek to EBS12 (BEPL)

Superior Ownership Experience

Setup Manager, E9

Rapid Impl. Workbench, EBS11i

Apps Service Level Monitoring Rapid Start, E1 World Express, JD Edwards

Performance Monitor, E9

© 2007 Solution Beacon, LLC. All Rights Reserved.

57

The Virtual Enterprise: Increased Benefits = Stages of Value
Virtual Enterprise Enterprise to processes are nonEnterprise redundant, high achieving internal velocity, automated, process integration and and seamless. Real Integrated extending focus time information Enterprise outside of the visibility reaching a high level enterprise of process and systems integration

ENTERPRISE VISIBILITY

n n n n

n n

Business Transformation n Finance Transformation n Workforce Strategy

n

Integrated ERP Shared Services HR Systems Integration

n

Self Service Enterprise Portals Finance Systems Integration

n

Virtual Close Managed Services Wireless

Low

ENTERPRISE VELOCITY

High
58

© 2007 Solution Beacon, LLC. All Rights Reserved.

ENTERPRISE VALUE

Fragmented Enterprise inhibiting efficient process management and decision making

Process Enterprise moving towards a process focus, breaking down silos

Information Sources uBPMI.org, BPMS Report Series uBusiness Process Trends, IBM’s BPM Strategy, Products and Architecture uGartner, BPA and BPM Magic Quadrants 2002/2006 uOracle Keynote, Fusion Effect uOracle BPEL Process Manager Developer’s Guide, 10g Release 2 (10.1.2) uInfoconomist, Dec 10, 2002
© 2007 Solution Beacon, LLC. All Rights Reserved.

59

On the ROAD Again !!!!!!

© 2007 Solution Beacon, LLC. All Rights Reserved.

60

Questions and Answers
T h a n k y o u !

P a u l C y p h e r s p c y p h e r s @ s o l u t io n b e a c o n . c o m

w w w . s o l u t io n b e a c o n . c o m

R e a l S o lu t io n s

f o r

t h e

R e a l W

o r ld .

â

Visit Our Booth #339 to register for a World Class Weekend Trip!
© 2007 Solution Beacon, LLC. All Rights Reserved.

61

G o t O r a cle ? Get the Book! I nst allin g, Upgr ading and M aint ainin g Or acle E- Business Suit e Applicat io ns 11.5.10 + I t •f available in t he s OAUG Book st or e or online! Sign u p f or t he Solut ion Beacon New slet t er w w w .solut ionbeacon.com

Release 11i Workshops Dallas, TX • Santa Clara, CA • Cincinnati, OH Denver, CO • Atlanta, GA • Detroit, MI • Las Vegas, NV

www.solutionbeacon.com