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What objectives do you wish to accomplish? Be specific


You must gain management endorsement to have a successful plan


1. Introduction
a. The full scope and objectives of the plan

b. Project background description

2. Establish Key Personnel & Form Emergency Teams

a. EMT - Emergency Management Team (Including HR)

b. DAT - Damage Assessment Team (Including Security)

c. SMT - Senior Management Team

d. BURs - Business Unit Representatives

3. Form / Negotiate Joint-Powers Agreements

e. External Vendor Contacts, Agencies , & Community Reps

1. Upstream & Downstream Suppliers

2. Police, Fire, EMTs, Public Health

3. FBI, CDC, and other Government Agencies

4. Assign Damage, Emergency and Other Team Responsibilities

a. SMT - Senior Management Team

b. EMT - Emergency Management Team (Including HR)

c. DAT - Damage Assessment Team

d. Various Business Unit Team &/or Union Leaders

e. Key Emergency Contacts

1. Fire, Police, Medical

2. Suppliers / Vendors

3. CDC, FBI, Public Health, etc.

5. Internal and External Risk Analysis

a. Internal Risks (Natural & Man-made)

b. External Risks (Natural & Man-made)

c. IT & Physical Security Risks

d. Employee / Family / Community Risks (Including Bio-Chem)

6. Define Various Disaster Possibilities

a. Disaster Types (Natural & Man-made)

b. Projected / Anticipated Losses

1.Severity (Consider Bio Epidemic)

2. Overall Impact (Consider Govt.-imposed Quarantine)

7. Business Impact Analysis (BIA)

a. Business Unit Operations

b. Information Systems /Telecommunications

c. Physical & Human Infrastructure

d. Home Office / Regional & Satellite Operations

8 Disaster Mitigation Programs / Security Analysis

a. Standard Operational Analysis

b. Special Mitigation Programs for Staff / Families / Community

9. Disaster Mitigation, Recovery & Relocation Strategies

a. Specific Type Event Mitigation (Include Bio-Chem)

b. Critical Information Recovery Process

c. Employee, Operations Relocation Process (Include Bio-Chem)

1. Hot or Cold Sites

2. Mirroring IT operations

3. Home-office Options, etc.

a. Consider "Shelter-in-Place" Possibilities

1. On-Site / Off-Site

2. Govt. Commandered Facilities (for Bio-event)

d. Health exams / physical exams (if necessary for Bio-event)

1. Include Exec and Staff Travel Overseas

2. Include Temp and Loaned Employees

e. Business Recovery/Continuity Activities (Include Bio-Chem)

1. Consider Home-office / Supplies benefits

2. Consider Wireless Laptops & Various Comm Devices

10. Employee & Community Awareness and Training Programs

a. Meetings / Workshops for Employees, Families, Community

b. Emergency Team Training (Include C.E.R.T. program)

c. Employee Training Programs

d. Other Training Activities (Include C.E.R.T. program for Community)

11. Disaster Response & Recovery Programs (Including Restoration)

a. Immediate Crisis Response Programs (Include Employees, Families, Community)

1. Determine Employee / Families Condition

2. Joint-powers Govt. / Private Agency Contacts

3. Initiate Insurance Followup / Coverage

4. Creditor Contacts
5. Employee Disaster Benefits / Supplies

6. Community Contact & Assistance

b. Internal / External Damage Assessment Programs

c. Prioritize Salvage & Cleanup Needs

1. Consider possible decontamination (from Bio-Chem)

d. Immediate to Long-Term Recovery Operations

1. Vendor / Supplier / Customer Contacts

2. Maintain or Reestablish Web Presence

e. Facility / Equipment Restoration Programs

12. Documentation & Update Schedule for the Plan

a. Policies / Procedures / Forms for Documentation

b. Required Documentation Format for Company & Agencies

c. Update Authority / Requirements / Timing /

13. Distribution List & Policies / Procedures (Consider Proprietary Confidentiality)

a. Distribution Policies

b. Distribution Procedures

14. BCP Testing Schedule

a. Testing Polices / Procedures

b. Calendar

15. Plan Maintenance Policies & Schedule

a. Policies and Procedures to Maintain BCP

b. Updating / Maintenance Calendar

16. Budget & Funding Procedures

a. Policies and Procedures

b. BC Plan Budgeting / Controls

c. Financial Records

17. Key Records, Assets, & Other Inventory

a. IT / Mission Critical Data (Include Web Presence for Customer/Vendor Contact)

b. Paper vs. Digital Data / Records

c. Communication Networks / Systems

1. Consider Wireless & Walkie-Talkies for Human Rescue

and/or Asset Coordination

2. Consider "Carrier-class" Communications Outsourcing

a. Employee / Families / Community Notification

b. Key Customer / Vendor / Supplier Notification

d. Security & Building Infrastructure

e. Key Customer Lists / Data

f. Mission-Critical Machinery

18. Inventory Needs

a. Create "emergency stock" levels or maintain just-in-time levels

b. Determine automated / robotic vs. human input / control

19. Furniture, Office Equipment

a. Recovery vs. Restoration

b. Decontamination

20. Office vs. Manufacturing / Warehouse Space

a. Recovery vs. Restoration

b. Decontamination

21. Insurance Needs

a. Human & Physical Infrastruture

b. Workman's Comp

21. Recovery of Voice, Data, & Other IT Systems

a. Data vs. Tele-Communications Recovery Questions / Solutions

b. Physical Comm-Equipment Infrastructure Recovery Questions / Solutions

d. Unique Comm-System Recovery Questions / Solutions


1. Introduction

2. Emergency Teams & Key Employee Responsibilities

3. Planned / Anticipated Response & Recovery Strategies / Guidelines

4. Emergency Declaration Guidelines

a. Staff Members Authorized to Declare a Disaster

1. Include at Least 3 Tiers

b. Criterion for Disaster Declaration

5. Expected Recovery Time-Frames (hours to days)

a. 1-3 Hours From Notification (Immediate Priority)

b. 4-12 Hours From Notification (Mid-level Priority)

c. 13-24 Hours After Being Notified

d. 25-72 Plus Hours After Being Notified

1. Consider Bio-Chem Quarantine That Could Heavily Affect Human Infrastructure /

Productivity / Customer Service

6. Specific Actions / Responsibilities For Disaster Response

a. Initial Assessment of Disaster / Damage

b. Crisis Management in Place (Emergency Operations Center)

c. Employee Evacuation or Shelter-in-Place

d. Assess Physical Infrastructure Damage

e. Mitigation of Circumstances

f. Prioritize Response

g. Additional Response

1. Families / Community Assistance

2. Disaster Supplies Distribution

7. Specific Response for Disaster Recovery Activities

a. Prioritization of Response / Strategies Enacted

b. Telecomm & IT Systems Recovery Response

c. Staff Shelter-in-Place / Quarantine / Relocation and/or Reactivation Response

d. Reactivate Business Process According to Set Priorities / Available Resources

e. Recovery of Business Units (prioritized by Recovery Plan Stratagies)

f. Cut Losses Decision Time

8. Specific Recovery Actions - Restoration of Infrastructure

a. Prioritize Response

b. Restore Business Units Process

c. Reactivate Communications / IT / Web Systems

d. Employees Allowed to Return to Facilities (or Not)

e. Business Unit Restoration Plans (based on Restoration Activities)

9. Post-Recovery Activities

a. Review BCP (Plan vs. Actuality)

b. Update BCP (Based on Lessons Learned or New Information)

F. Appendices

1. Disaster Emergency Teams

2. Disaster Recovery Teams

3. Key Suppliers / Vendors

4. Communications Service Provider & Outsourcing

5. Disaster Supply Houses

6. Insurance Policies & Brokers

7. Creditor Contacts

8. Key Valuable Customers / Clients

9. Special Emergency Forms for Human / Physical Infrastructure

10. Restoration / Recovery Support Agreements

11. Disaster Supply Checklists

12. Joint-Cooperative Agency & Private-sector Agreements

13. Glossary / BCP Terms