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®

Copiscan 8000 Spectrum


Operator Maintenance Manual

Böwe Bell & Howell


S005198 Rev C

April 2003

2003 Copyright Bell & Howell Imaging Components, LLC. All rights reserved.
Copiscan 8000 Spectrum Operator Maintenance Manual

Table of Contents

Böwe Bell & Howell Contact Information

1. S005200 – All-in-one Spectrum Consumable Kit Contents………………….1


2. Operator Maintenance………………………………………………………...2
3. Maintenance Schedule………………………………………………………...3
4. Cleaning the Glass Flat………………………………………………………..4
5. Cleaning the Skimmer Rollers………………………………………………...5
6. Cleaning the Transport Area…………………………………………………10
7. Cleaning the Page Sensors……………………………………...……………11
8. Cleaning the Feeder Sensor………………………………………...………..13
9. Cleaning and Replacing the Lamps………………………………………….14
10. Removing and Replacing the Skimmer Assembly…………………………..17
11. Removing and Replacing the Skimmer Rollers………………...…………...19
12. Replacing the Separator Roller Sleeve Assembly…………………………...21
13. Cleaning the Feeder Separator Roller……………………………………….23
Copiscan 8000 Spectrum Operator Maintenance Manual

Böwe Bell + Howell Contact Information


On the Web:
www.bbbhscanners.com

In the US: In Europe:


Böwe Bell + Howell Scanner Division Centurion House, London Road
772 S. Wolf Rd. Staines
Wheeling, IL 60090 Middlesex TW18 4AX
Sales: 1-800-SCAN-494 United Kingdom
Technical Support: 1-800-SCAN-495 Phone: +44-1784-410-205
Switchboard: 1-847-675-7600 Fax: +44-1784-410-303
Fax: 1-847-423-3047 Tech Support: +44-1784-410-207

In Asia:
1005 Level 10, Block B, Phileo Demansara 1
9 Jalan 16/11
Petaling Jaya 46350
Malaysia
Phone: +60-3-7662-3353

©2004 Böwe Bell + Howell Scanners L.L.C. All Rights Reserved. All material in
this publication is confidential, is to be used by, and distributed to authorized
personnel of the purchaser only. All intellectual property rights remain the
property of Böwe Bell + Howell Scanners L.L.C. No part of this publication may
be reproduced, distributed, modified, displayed, transmitted, stored in a retrieval
system, or translated into any human or computer language, in any form or by
any means, electronic, mechanical, magnetic, optical, chemical, manual, or
otherwise, without the prior written permission of the copyright owner, Böwe Bell
+ Howell Scanners L.L.C., 772 S. Wolf Rd., Wheeling, IL 60090.

Please be aware that . . .


This publication was produced by the Scanner Engineering Department of Böwe Bell +
Howell Scanners L.L.C. It is intended for use by professional service personnel with
appropriate expertise and tools. The material is supplemental information to qualified
training and is not to be used by untrained personnel. All safety precautions included in
this manual (as well as those for any electro-mechanical device) should be followed.
Copiscan 8000 Spectrum Operator Maintenance Manual

1. S005200 – All-in-one Spectrum Consumable Kit Contents

Description Qty.
Optical Cleaning Pads - 50
Bottle of Rubber Tire Cleaner - 2
Skimmer Cleaning Sheet - 50 (2 packs @ 25ea.)
Skimmer and Transport Cleaning Sheets - 50 (2 packs @ 25ea.)
Can of sensor and Transport Cleaner - 1
Skimmer Rollers - 4
Separator Roller Sleeves - 2
Lamps - 4
Glass Flat - 1
Operator Maintenance Guide - 1
MSDS Sheets - 1
Consumables/Maintenance Kit Sheet - 1

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Copiscan 8000 Spectrum Operator Maintenance Manual

2. Operator Maintenance
To get the best operation from your scanner, regularly maintain the unit. This section lists the
scanner maintenance tasks that must be performed on a daily, weekly, monthly, or yearly basis.
Maintenance kits are available through Böwe Bell & Howell Authorized Spare Parts Resellers
(ASPRs). Please refer to the Consumable and Maintenance Kits sheet located in this kit or visit
the Böwe Bell & Howell website at www.bbbhscanners.com or
http://store.bbbhscanners.com/

General Duty Cycle Information


There is not a finite replacement period for the skimmer rollers but they are rated to last
600,000 document scans which is dependant on the type of paper being scanned.
The Separator roller sleeve is rated to last six months, assuming 6,000 pages per day,
with proper daily maintenance.
Lamps are rated to last up to 5000 hours.
Transport rollers, drive belts and pulleys are rated for the life of the scanner, subject to
proper maintenance, throughput, document type and environment.
Electronic modules are rated for the life of the scanner, subject to input VAC line
voltages, VAC line noise and environment. Temperature = 16° to 37°C (60° to 100°F)
Relative Humidity = 20% to 80% (non-condensing)

General Service Maintenance


Please contact your Bowe Bell + Howell Scanners Authorized Service Provider, who is qualified
to perform the following. A current list can be found at,
http://www.bbbhscanners.com/support/service_providers/index.html

General
Clean the outside of the covers
Check the covers for proper mating
Check that the interlock trips properly when the upper scanner section is closed
Clean the metal document path of the scanner transport
Remove all staples, paper dust, and dirt from the interior of the scanner
Clean the fan filter

Transport roller shafts


Check for bowed roller shafts
Check for dry oilite bearings
Clean the rollers
Check for binding of the transport and for worn belts
Check for excessive motor noise
Check for proper tension on the transport motor drive belt
Check for bent or broken roller shaft springs
Check for proper spring tension on the rollers

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Check that the background bar roller is properly seated


Check that the fixed background bar is properly seated

Glass flat
Clean both sides of the glass flat
Check the ends of the glass flat for chipping
Check that the glass flat is properly seated in its holders

Lamps
Check the lamps for darkening
Clean the lamps
Check that the lamps seat easily and properly into the lamp sockets.Operator Maintenance
Schedule
Below is the maintenance schedule for a typical scanning application. Your maintenance
schedule may vary somewhat depending on the documents that are being scanned and the
scanner environment.

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3. Maintenance Schedule
On the following page is the maintenance schedule for a typical scanning application. Your
maintenance schedule may vary somewhat depending on the documents that are being scanned
and the scanner environment.
Activity # Hours of Operation Symptoms
Clean glass flat Once per day, or as Streaks in the image
needed Reduced recognition rates
Blurred images
Clean skimmer rollers Once per day, or as Skewed documents
(feeder) needed Multifeeds
Feeder jams
Clean transport Once per week, or as Page frame errors
needed Transport jams
Clean page sensors Once per week, or as Entry/exit sensor errors
needed Page frame errors
Clean feeder sensor Once per week, or as Feeder elevator doesn’t lower
needed when out of paper
Clean lamps Once per month, or as Reduced recognition rates
needed Low image brightness
Replace lamps Every 5,000 hours Poor color image quality (e.g.
white tinted to green, re, or blue)
which persists even after camera
calibration.
Scanner will indicate with an error
message ( )
Camera calibration Every 500 hours (after Scanner will indicate with a
40 minutes of lamp blinking camera icon ( )
“on” time) Poor color image quality (e.g.,
white tinted to green, red, or blue)
Table 1. Maintenance Schedule Table

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4. Cleaning the Glass Flat

Figure 1. Glass Flat


The scanner’s glass flat is used for the back page camera. Dust or smudges on the glass flat can
cause vertical streaks or make the image fuzzy. Therefore, the glass flat should be cleaned daily.
Depending on use, it may be necessary to clean the glass flat more frequently.

NOTE:
When the scanner transport is opened, a safety interlock removes power from the transport
motor before any hazardous parts are accessible.
1. Turn off the scanner.
2. Open the transport with the lift-handle on the lower right side of the control panel, opening it
as high as it will rise.
3. Using the optic cleaning pad, carefully clean the front surface of the glass. Inspect the glass
flat after cleaning to ensure all dust and residue has been removed.
4. Close the transport.

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Copiscan 8000 Spectrum Operator Maintenance Manual

Removing the Glass Flat for Replacement or for Cleaning Both Sides

CAUTION:
Do not twist or turn the glass flat while removing it.

CAUTION:
Handle the glass flat by its edges to avoid smudges and scratches.
To remove the glass flat from the scanner and clean both sides of it, follow the directions below:
1. With the scanner turned off, open the transport with the lift handle on the lower right side of
the control panel. Open the transport as high as it will rise.

Figure 2. Placing Your Fingers on the Glass Flat for Removal

2. Place your index fingers on each end of the glass flat as shown in Figure 2.
3. Push down on the right end of the glass and slide the glass to the right until you see the edge
of the glass flat on the left side. The glass flat will slightly lift away from the metal tray for
you to grasp it.
4. Holding the left side, gently pull the glass flat towards the left. Take care not to twist or
leverage the tip where it still touches the scanner.
3. Check the glass flat for chips and scratches.

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Figure 3. Removing the Glass Flat

NOTE:
If the glass flat is chipped or scratched, replacement flats are available through
Böwe Bell & Howell Authorized Spare Parts Resellers (ASPRs). Please refer to the
Consumable and Maintenance Kits sheet located in the kit or visit the Böwe Bell & Howell
website at www.bbhscanners.com.
4. Using the optic cleaning pad, carefully clean the front and back surfaces of the glass you
want to install. Inspect the glass flat after cleaning to ensure all dust and residue has been
removed.

Figure 4. Replacing the Glass Flat

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5. Insert the glass flat into the left end first, pressing down against the spring and guiding the tip
about 1/2” into the machine. This enables the other end of the glass to swing down and rest
easily into the groove.
6. Slide the exposed tip 1/4” into its socket. The springs will press the glass flat against the
holder surface. Slide the glass left and right to feel if it is centered and seated.
7. Using the optic cleaning pad, carefully clean the exposed surface of the glass. Inspect the
glass flat after cleaning to ensure all dust and residue has been removed.
8. Close the transport firmly.

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5. Cleaning the Skimmer Rollers


As the skimmer rollers become dirty, they may begin to slip on the paper or cause multi-feeds.
To prevent feeding problems, clean the skimmer rollers once a day or as needed.

NOTE:
Types and condition of the documents being scanned may require more frequent cleanings.
Take the following steps to clean the skimmer rollers:
1. Remove all documents from the feeder and exit tray.
2. Power up the scanner.
3. Using the front panel buttons, press the CLEAR button to put the scanner in READY mode.
4. Press the CLEANING MENU key on the front panel.
5. Press the F1 key to start the scanner.
6. Using the rubber tire cleaner (S003410), spray the center leading edge of one skimmer
cleaning (S003411) sheet as shown in Figure 5 on the next page.

Figure 5. Spraying the Skimmer Cleaning Sheet


7. Place the skimmer cleaning sheet in the feeder, holding the back of the page with one hand.
8. Lower the skimmer.

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Copiscan 8000 Spectrum Operator Maintenance Manual

Figure 6. Letting the Skimmer Rollers Spin on the Cleaning Sheet


9. While holding the sheet, let the skimmer rollers spin on the area of the sheet that has been
sprayed with rubber tire cleaner. The skimmer wheels should spin freely on the paper.
10. Slowly let the scanner pull the sheet into the scanner. Release the sheet, allowing the scanner
to pull the sheet all the way through the scanner transport.
11. Remove the skimmer cleaning sheet from the exit tray.
12. Repeat steps 6 through 8 two to three times.
13. Press the STOP key, and then the CLEAR key.
14. Discard the used skimmer cleaning sheet.

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Copiscan 8000 Spectrum Operator Maintenance Manual

6. Cleaning the Transport Area


As the transport assembly components become dirty, they may feed documents erratically or
skew the documents as they enter the scanner. To prevent erratic feeding, clean the transport
section about once a week, or as needed.
Take the following steps to clean the transport area:
1. Remove all documents in the feeder and exit tray.
2. Open the paper guides of the feeder to the maximum width.
3. Make a note of where the feeder adjustment lever is currently set.
4. Using the front panel buttons, press the CLEAR button to put the scanner in READY mode.
5. Press the CLEANING MENU key on the front panel.
6. Press the F1 key to start the scanner.
7. Place one of the transport path cleaning sheets (S003391) in the feeder and lower the
skimmer. The sheet will be pulled through the scanner.
8. Remove the sheet from the exit tray and run it through the scanner again.
9. Remove the sheet from the exit tray and flip it over.
10. Repeat step 7 with the same cleaning sheet.
11. Push the STOP key and then the CLEAR KEY.
12. Turn the feeder lever to its original noted position.
13. Discard the used transport cleaning sheets.

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7. Cleaning the Page Sensors


The entry and exit page sensors may accumulate dust or small pieces of paper that can cause the
miss-detection of the leading or trailing edge of the page. This causes errors to occur within the
scanner. To prevent errors from occurring, clean the page sensors once a week, or as needed.
Take the following steps to clean the page sensors:
1. Turn OFF the scanner.
2. Remove any documents in the exit tray.
3. Open the transport with the lift-handle on the lower right side of the control panel, opening as
high as it will rise.

CAUTION:
Do not touch the page sensors with cotton swabs (or anything else) when cleaning them. Use
the transport cleaner only.

CAUTION:
Do not turn the sensor and transport cleaner can upside down while using.
4. Clean the front sensors of the scanner using the sensor and transport cleaner (S003388).
Direct the nozzle toward each of the sensors as shown in the figures below. There are five
pairs of sensors in the entry section, located behind the holes in the stainless transport plate at
the front of the scanner.

Figure 7. Entry Page Transmit Sensor Locations

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Figure 8. Exit Page Sensor Transmit Locations

Figure 9. Exit Page Receiver Sensor Locations


5. Close the transport.

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8. Cleaning the Feeder Sensor


The feeder sensor detects paper in the feeder. Dust and small particles of paper may build up on
the sensor, causing the feeder table not to lower after the last page is fed. Cleaning the feeder
sensor once per week (or as needed) will reduce this problem.
Take the following steps to clean the feeder sensor.
1. Remove all paper from the feeder.
2. Using the sensor and transport cleaner (S003388) , tip the nozzle and spray a short burst of
air onto the sensor.

Figure 10. Feeder Sensor Location

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9. Cleaning and Replacing the Lamps

NOTE:
When the user access panel is opened, a safety interlock removes power from the transport
motor.

WARNING:
The lamps may be very HOT. Use precaution when changing the bulbs.
The scanner lamps (S004868) should be cleaned monthly (or as needed), and might need to be
replaced periodically. You may need to replace them when the control panel displays the
following messages:
• “Check front lamps”
• “Check back lamps”
• “Low front lamp level”
• “Low back lamp level”
Additional lamps are available through Böwe Bell & Howell Authorized Spare Parts Resellers
(ASPRs). Please refer to the Consumable and Maintenance Kits sheet located in the kit or visit
the Böwe Bell & Howell website at www.bbhscanners.com.
The simplex scanner has one lamp assembly, and the duplex scanner has two lamp assemblies.
Both lamp assemblies can be removed and replaced through the left user access panel. When a
lamp in an assembly must be replaced, always replace both lamps in that assembly at the same
time.

Figure 11. Pulling the Lamp Housing Out


Cleaning the lamps
To clean the lamps, follow the steps below:
1. With the scanner powered off, open the scanner transport.

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2. Open the side access panel of the scanner by folding it down to the left as you would open
the cover of a book. The operator-accessible areas of the scanner are now exposed.

WARNING:
The lamps may be very HOT. Use precaution when changing the bulbs.
3. Remove the front-page lamp by grasping the black handle on the housing and gently pulling
it toward you. Slide the lamp out carefully.
4. Wait until the lamps are cool before proceeding.
5. One at a time, grasp the lamp by either end and pull it carefully out of the housing.
6. Using an optic cleaning pad, wipe the lamps until they are free of dust.
7. Insert both lamps back into the housing.

Figure 12. Inserting the Lamp in the Socket


8. Slide the lamp housing back into the scanner frame.
9. Repeat steps 3, 4, 5, 6, 7, and 8 to remove and clean the back lamps.

NOTE:
If after cleaning the lamps do not operate or the light source is still degraded, re-check the
position of the lamps. Improperly installed lamps are a common source of these conditions.
Replace lamps in pairs if necessary.
9. Close the side access panel and the transport.

Replacing the lamps


Use the following procedure to replace the scanner lamps:
1. Open the transport.

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2. Open the side access panel of the scanner by folding it down to the left, as you would open
the cover of a book. The operator-accessible areas of the scanner are now exposed.
3. Remove the front-page lamp by grasping the black handle on the housing and gently pulling
it toward you. Pull each lamp out carefully. Figure 12 shows a lamp being inserted into the
housing.
4. Install both new lamps into the housing.
5. Slide the lamps housing back into the scanner frame until it stops.
6. If the back page lamps are being replaced at the same time, repeat steps 3 and 4 for the back
lamp housing.
7. Close the side access panel and the transport.
8. Turn the scanner power switch back ON.

Resetting the lamp counters


To reset the lamp counter, use the following procedure:
1. From the home menu, press the RIGHT arrow key until you reach the lamp replacement
menu.

2. If you replaced the front lamps only or both the front and back lamps, press F1 FRONT. If
you only replaced the back lamps, skip ahead to step 14 of this procedure.

3. Press F1 YES.

4. Press F1 CONTINUE.
5. Press the CLEAR button to return to the Home Menu.
6. If you replaced the back lamps, press F2 BACK.

7. Press F1 YES.

8. Press F1 CONTINUE.
9. Press the CLEAR button to return to the Home Menu.

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10. Removing and Replacing the Skimmer Assembly


The skimmer assembly kit (S005226) is comprised of two rollers housed in a molded body. The
skimmer rollers are a consumable item and wear out over time. If document slippage or
multifeeding is a problem, the skimmer rollers should be cleaned. If this fails to solve the
feeding problem, the rollers may need to be replaced.
New skimmer rollers (S004821) are available through Böwe Bell & Howell Authorized Spare
Parts Resellers (ASPRs). Please refer to the Consumable and Maintenance Kits sheet located in
the kit or visit the Böwe Bell & Howell website at www.bbbhscanners.com.
Removing the Skimmer Assembly
1. Turn off the scanner.
2. Raise the manual/autofeed lever on the feeder to the M position
3. Open the transport.

1
2

Figure 13. Feeder Skimmer Removal


The table below provides a legend for the above figure.
1 Green lever
2 Green Skimmer Flag Retention Lever
3 Skimmer Flag
4. Lower the skimmer assembly.
5. Using your left hand, pull the spring-loaded, green lever toward the left. Secure it behind the
lock pin.
6. Slide the skimmer assembly to the left until it is loose.

NOTE:
If the skimmer flag needs to be replaced, lift the green skimmer flag retention lever and
remove the flag.

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7. Gently pull the skimmer assembly down and through the feeder.
8. To remove the skimmer flag, lift the flag retention lever and lift out the skimmer flag.

Replacing the Skimmer Assembly


1. Scanner main power should off. If not, turn off the scanner power.
2. Open the transport.
3. Raise the manual/autofeed lever on the feeder to the M position.
4. Using your left hand, pull the spring-loaded, green lever toward the left. Secure it behind the
lock pin.
5. Insert the skimmer assembly into position, placing the right side in first.
6. Slowly release the spring-loaded, green lever back to its original position so that it secures
the skimmer assembly.
7. To replace the green skimmer flag, lift the flag retention lever.

Figure 14. Positioning and Inserting the Skimmer Flag


8. Make sure the new flag is in the correct position, with the UP facing upward and readable.
Place the flag in the U-shaped sensor until the top of the flag is flush.
9. Lower the retention lever. Make sure that when the skimmer assembly is raised and lowered
manually, that the flag raises and lowers with it.
10. Lower the manual/autofeed lever on the feeder to the A position.
11. Clean the skimmer rollers as described in Section 1.5, Cleaning the Skimmer Rollers. If this
cleaning doesn’t solve the feeding problem, remove the skimmer rollers as indicated in
Section 1.11, Removing and Replacing the Skimmer Rollers, and clean the rollers with an
Optical Cleaning Pad. If neither of these cleaning methods solve the feed problems, replace
the skimmer rollers.

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11. Removing and Replacing the Skimmer Rollers

NOTE:
If the skimmer housing is damaged, replace the entire skimmer assembly and skimmer flag.
Refer to Section 1.10, Removing and Replacing the Skimmer Assembly for instructions.

NOTE:
This procedure is the same for replacing the front or the rear skimmer assembly tires.
1. Remove the skimmer assembly according to the instructions in Section 1.10, Removing and
Replacing the Skimmer Assembly.

Figure 15. Removing the Skimmer Assembly’s Top Cover


2. To remove the top cover of the skimmer assembly, squeeze the tabs located on top of the
assembly together and pull the cover off the assembly.

Figure 16. Lifting the Rollers From of the Skimmer Assembly


3. Lift the rollers up and out of the skimmer assembly.

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4. Pull the roller shaft from the roller assembly. It should slide out easily. Discard the old roller
assembly. Save the roller shaft.

Figure 17. Inserting the New Roller Assembly on the Roller Shaft
5. Place the new tire assembly on the roller shaft so that the larger opening faces the gear.
6. Place the roller assemblies back in to the lower housing.

Figure 18. Replacing the Skimmer Assembly Cover Housing


7. Snap the top housing cover back onto the lower housing.
8. Replace the skimmer assembly on the scanner according to the instructions in Section 1.10,
Removing and Replacing the Skimmer Assembly.

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12. Replacing the Separator Roller Sleeve Assembly


The separator roller (S004100) is comprised of a separator roller sleeve, a brake assembly,
spacers, and retaining o-rings. The separator roller sleeve is a consumable item and wears out
over time. If document slippage or multifeeding is a problem, the separator roller sleeve may
need to be replaced.
To remove the separator roller, take the following steps:
1. Turn off the scanner
2. Open the transport.
3. Remove the skimmer assembly as indicated in Section 1.10, Removing and Replacing the
Skimmer Assembly.

1
2

Figure 19. Separator Roller and Access Door


The table below provides a legend for the above figure.
1 Separator Roller Assembly
2 Separator Roller Access Door

4. Raise the manual/autofeed lever on the feeder the M position.


5. Open the separator access door. As the door is opened, the separator roller assembly will
come loose from the separator roller cradle.
6. Remove the separator roller assembly.

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Separator
Roller Sleeve
Retaining
O-Ring

Brake
Assembly

Spacer

Figure 20. Separator Roller Assembly


7. Remove a spacer and retaining o-ring from one end of the separator roller assembly.
8. Slide the separator roller sleeve (S002926) away from the brake assembly.
9. Slide the new separator roller sleeve onto brake assembly. The brake assembly is keyed to
allow the separator roller sleeve to slide on in only one position.
10. Put the new spacers on each end of the separator roller assembly.
11. Slide the new retaining o-rings onto each end of the separator roller assembly.
12. Lower the manual/autofeed lever on the feeder the A position.
13. Open the separator roller access door.
14. Carefully place the separator roller assembly into the separator cradle. The separator
assembly can only be replaced in one direction. One end of the separator assembly is keyed
(flat edge on the shaft). The keyed end should be on the right side of the scanner when being
inserted back into the scanner.
15. Once the separator roller is placed back in the scanner, push down on it lightly to ensure it is
located properly back into the cradle.
16. Replace the skimmer assembly as indicated in Section 1.10, Removing and Replacing the
Skimmer Assembly.
17. Close the transport.
18. Turn the scanner power ON.

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13. Cleaning the Feeder Separator Roller


Take the following steps to clean the separator roller:
1. Remove the separator roller as indicated in section 12, Replacing the Feeder Separator
Roller Sleeve Assembly, following steps 1 to 8.
2. Clean the separator roller sleeve using a dust free cloth dampened in fresh water. Scrub the
roller, wiping from side to side with a clean section of the wet cloth. Repeat as necessary
until the roller is free of dust and dirt. Wipe the roller dry by using a dry section of the cloth.
3. From now on, hold the roller by the end and avoid touching the roller sleeve (rubber
material) with your fingers. Wipe the roller sleeve from side to side, using optic cleaning pad
(S003389). This removes any remaining oil film from the roller surface.
4. Reinstall separator roller as indicated in Section 12 Replacing the Feeder Separator Roller
Sleeve Assembly, following steps 9 to 18.

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