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Mobile No: +91 8802067655, +91 9310559020


4 years of experience in Market Research, Data Analysis.
• Competent, enthusiastic professional in the area of Market Research & Data
• Expertise in Secondary Research, MS-Word/Excel/PowerPoint, Base SAS, Data
mapping, Data Processing and Data handling.
• Quick learner, problem solving, analytical approach, and good communication
• Self motivated, adaptable and organized, capable of motivating team
members to fulfill corporate goals.

• Hand on experience in primary and secondary research, familiar with database tools
like – Yahoo finance, Alta-Vista, Lexis-Nexus, Hoovers, Bloomberg.
• Different Industry Research like – IT, Retail, Manufacturing, Telecom, Real Estate
(U.S) etc.
• Company profiling of different industry, writing report, documentation and
PowerPoint presentation, Vlookup Hlookup, Macro, Pivot Table.
• Exposure to customer experience management process and execution, mystery
shopping, Focus Group Discussion.

• Productive Tools Microsoft Excel, Microsoft Word, PowerPoint, SAS Base
• Operating Systems Windows 7, XP, 9X.


Tenure: Oct-10 to March-11 Associate Business Consultant

Sapient Corporation, Gurgaon (Contract Basis)

Sapient is a global services company that helps clients transform in the areas of business,
marketing, and technology. The company operates three divisions that enable clients to gain
a competitive advantage and succeed in an increasingly digital world. SapientNitro, Sapient
Global Markets, and Sapient Government Services fuse insight, creativity, and technology to
drive innovation and to help clients navigate complex business problems.

Key Responsibilities

• Creating weekly status report for TRM Process solutions (Operations &
Financial Control) for gurgaon & bangalore.
• Preparing ‘Monthly Dashboard’ for all the process in kpo and send it to client.
• Preparing Key Performance Indicator’s for all the process on a monthly basis,
like- Utilization, Accuracy, and Timeliness.
• Creating and updating Organizational chart on real time basis and upload on
• Creating Headcount file on real time basis and sending it to client.
• Generate Monthly Invoice for both gurgaon and bangalore.
• Involved in all the Onboarding/ Roll off process in kpo, adhere to client
compliance policies.
• Creating Operations Metrics on a weekly basis.
• Involved in all operational work/ Infrastructure maintenance.

Tenure: April-09 to Dec-09 Research Analyst

SRS (I) Pvt. Ltd, New Delhi

SRS is a Customer experience management and market research company. SRS provides
solution and consultancy for sustainable customer service delivery, data warehousing,
mystery shopping, business planning, business strategy and market research for resource
available for our clients.

Key Responsibilities

• Analyze customer experience studies to support the strategic teams, involving

in all the campaign, target identification and profiling.
• Defining, setting up and rolling out robust customer experience management
processes and systems.
• Inculcating a research driven culture in the organization.
• Data and feedback report and acceptance of data in the client’s overall
• Follow up of all reports and data for the report presentation for clients.
• Project undertaken like Ebony Retail, Mehrasons Jewellers, Agni Property etc.

Tenure: June-07 to March-09 Business Analyst

Ekartha (I) Pvt. Ltd, Pune

Worked as a Business Analyst in the Knowledge Process Unit (KPU) of Ekartha (I) Pvt. Ltd.
Ekartha (I) is New York based IT Company dealing in Financial Services. I worked for the KPU
department on American Home Loans. My job was to study the American Home Loans
market, acquire data on Home Loans and study current market trends.

Key Responsibilities

• Monitor the US Mortgage Market.

• Online research and data collection from various sources, Such as Google,
Yahoo, AltaVista, Hoovers, ICICI direct etc.
• Interpretation of data and analysis of the market.
• Information and data Analysis using structured methodology and framework.
• Managing our In-house product SML (Search Engine)

Tenure: July-06 to May-07 Research Analyst

Bridge2Tech Consultancy (I) Pvt. Ltd, Pune

Worked as a Research Analyst, ICT (Information Communication Technology) practice in

Bridge2Tech Consultancy Pvt. Ltd. Bridge2Tech consultancy is a KPO for Frost & Sullivan.
Frost & Sullivan is a Global Growth Consulting Firm. Frost & Sullivan leverages its global
service coverage to support clients facing business challenges such as globalization,
increasing profit margin pressure, shareholder growth demands, and intensified competition.

Key Responsibilities
• Responsible for conducting Primary & Secondary Research analysis of the
market and business trends.
• The role is to participate in time-sensitive projects and take collaborative
initiatives with colleagues.
• Conducting industry analysis to monitor developments in key industrial
• Preparation of reports, articles and further strategy formulation on the
analysis done.

Tenure: April-02 to Oct-03 Computer Lab Manager


Key Responsibilities

• Manage team of five assistants in 30- desktop lab.

• Develop solutions for all aspects of lab usage.
• Serve as key member of IT management solutions team.

• Base SAS Certification from Webcom, New Delhi: Jan-Feb 2010.
• Master of Business Administration (MBA) Information Technology: July 2006,
Bharati Vidypeeth Deemed University, Pune, and Percentage: 65.
• Bachelor of Science (Physics Hons.): Jan 2002, Magadh University, Bodh Gaya,
and Percentage: 62.
• Diploma in Computer Programming & System Management: April 2001,
Sikkim Manipal University, Patna, and Percentage: 79.
• Intermediate of Science: May 1996, B.I.E.C, Patna, and Percentage: 62.
• Matriculation: Jan 1994, B.S.E.B, Patna, and Percentage: 79.

Personal Vitae

Fathers name: Sri Raj Kumar Gupta.

DOB: 21st July 1978.
Gender: Male.
Marital Status: Married.
Permanent Address: 3rd floor, C/o Hotel Kumar,
Jamal Road, Patna-800001
Present Address: C-140, West Patel Nagar,
New Delhi - 110008