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FAHIM AHMED KHAN

Flat C-15, APSARA APPARTMENT NO-2, BLk-7, F.B.AREA, KARACHI, PAKISTAN. CONTACT: 0331-2201927, 0300-2854978 Email: fahim.khan@bankislami.com.pk, alphasnffma@yahoo.com, alphasnffma@gmail.com,fahakhab@hotmail.com

FAHIM AHMED KHAN Flat C-15, APSARA APPARTMENT NO-2, BLk-7, F.B.AREA, KARACHI , PAKISTAN. CONTACT: 0331-2201927, 0300-2854978

OBJECTIVE

Seeking Oppurtunity in DBA with background in Core Banking Application and System Support using multiple platformed DBMSs and OSs with a passion for pursuing a career with Islamic Banking/IT Industory . Skilled at building strong team environments and developing open communications.

EDUCATION

BS

in

Computer

Engineering

from

Sir

Syed

University

of

Engineering

And

Technology(SSUET) Karachi, Pakistan

 

Passed Higher School Certificate, Govt. Gulshan College For Science and Commerce, Gulshan e Iqbal,

Karachi. Passed Secondary School Certificate, Anglo Oriental School, Karachi

PROFESSIONAL EXPERIENCE

May 31, 2008 – Till Date Head Office, Karachi Application Support Engineer Level 3 (Permanent) Information Services Dept.

KEY RESPONSIBILITIES

Bank Islami Pakistan Ltd;

To Provide both One-to-One and Analysis-based Application Support for the two Parallel running Core Banking Applications i.e; PIBAS Plus and iMAL in Centralized environment of 102 Online Branches of southern, northern and central region plus Treasury, Trade Finance, CAD and CAC Departments located at Head Office to keep through the IT Core Banking Infrastructure of the bank and to facilitate our Users/Customers with Smooth Error Free Banking Operations.

To timely identify and provide Solutions related to Malfunctioning of PIBAS Plus and iMal Modules in co-ordination with their Vendors by Error-encountering and Updating Patches on all related Application Servers.

To ensure Un-Interrupted and Error Free Bank Operations against issues related to both of these Core Banking Applications like Entries Reconciliation and Inter- Replication on System/Database/Network Interfaces.

ON-DEMAND DUTIES

Perform SOD/EOD Processes for both PIBAS Plus/ iMal.

Provide System Supports to users related to Operating Systems for Windows and Linux Series and also issues related to Windows Server Series Administrative Tools.

Provide Application Security Support to Users for issues relating to User IDs and Access Rights.

Provide Support to Database Monitoring Team related to the Issues of DB Connections and Performance for both Oracle and Sybase.

Provide Support for other Banking Applications like Ticker, Eq. System, XM3 etc.

MAJOR ACHIEVEMENTS

Created Scripts to automatically copying the files/Folders residing in Hierarchical- Based Branches Directories located at Inter-Domains Application/Backup Servers relating to Daily, Monthly and Yearly Cycled based SOD/EOD Reports that is used as one of the Step of Bank EOD Cycle now.

Created detailed and Comprehensive DB Queries for both Oracle and Sybase

Databases relating to the Modules for both PIBAS

Plus and iMAL enabling

the

Application Support more fast and comprehensive then that of using Modules .

Be the part of Team responsible for the Core Banking Application’s Migration Process from PIBAS Plus to iMAL.

Be the part of the Team responsible for the Visit-Based Training to all the Branches of the Bank for the Newly Introduced Core Banking Application iMAL.

Mar 30, 2007 – May 30, 2008 Area Branch, Karachi) Branch IT Officer Commercial Bank Ltd.) Grade 14(Permanent) IT Department (Branch Operations)

Nov 01, 2005 – Mar 29, 2007 Wharf Branch, Karachi) Data Centre Incharge Commercial Bank Ltd.) Junior Officer (Permanent) IT Department (Branch Operations)

KEY RESPONSIBILITIES

NIB Bank Limited; F. B.

(Formerly PICIC

NIB Bank Limited; West

(Formerly PICIC

To Coordinate the IT persons of more than 250 different online branches of southern, northern and central region to keep through the IT Infrastructure of the bank to facilitate our customers with Error Free Banking and directly report to IT- Head.

Responsible for the operation of Access (ATM Card Information Software) provided by TPS.

Responsible for the smooth operation of ATM deployed at the Branch Premises and guide ATM & Debit card customers of all the banks.

Manage and Resolve all customer complaints logged by call center officers and also coordinate with them regarding customer’s issues.

To coordinate with vendors regarding ATM Rolls, Pin mailers, ATM transaction base cameras and maintenance of ATM’s and make sure ATM should be up 24/7.

To monitor ATM transaction base cameras through EYE solution it’s a web based application provided and supported by TPS.

To run and manage SOD, EOD, EOM, EOY Processes of the branch.

To generate and maintain all types of Reports on daily basis

To install and Troubleshoot Windows Client/Server Series , PIBAS Plus banking application system, Online banking application system and Other necessary Applications for smooth Branch Operations. on Servers and Workstations of the branch.

To look after and update Patches on all Workstations and Servers in Data Centre.

To coordinate with other departments of Head Office and try to resolve user’s

issues on both Head Office and Branch level. To take Data Backup on tape cartridges and Ensure Data Recovery on daily basis.

To scan customers signatures from Account opening form and saved in banking software database

July 01 2005 – Sept 30, 2005 Customer Relationship Officer Consumer Banking

KEY RESPONSIBILITIES

United Bank Ltd. Regional Sales Office, Karachi

Responsible for contributing and managing the team of Marketing Officers to enhance the branch Consumer Business Portfolio including Credit Cards, Personal Loans, Auto Loans, Liabilities and Mortgages. To coordinate to Create and Maintain the Database of approved and cancelled Cases of Consumer Products.

To Provide on spot One to One solutions to both Consumer and Corporate Customers for their Personal and Business needs.

Dec 01 2004 – Jun 30, 2005 Business Developer Executive Karachi Branch Consumer Banking

KEY RESPONSIBILITIES

Standard Chartered Bank Gulistan-e-Jauhar Branch,

Responsible for contributing and managing the team of Marketing Officers to enhance the branch Consumer Business Portfolio including Credit Cards, Personal Loans, Auto Loans, Liabilities and Mortgages.

To

Create

and Maintain the

Database of approved

and cancelled

Cases of

Consumer Products. To Provide on spot One to One solutions to both Consumer and Corporate Customers for their Personal and Business needs.

TECHNICAL EDUCATION

Operating Systems

DOS,

Windows

Client/Server

Series,

Novell-SUSE

Linux

Enterprise

Series

(SLES,SLED).

 

Database Tools:

Oracle

(9i+10G),

Sql

Developer(1.5+2.1),MS

Sql

Server,

MySQL,

Sybase

ASE(12.5.4+15.5) .

Languages:

C/C++, Java, SQL/PL-SQL, iSql.

Office Applications:

MS-Office Series,Open Office.

Networking Conceptions Cisco Certified Network Associate

FUTURE PLANS

To be Database Administrator

CERTIFICATES

Islamic Banking Training Certificate(BIPL)

PERSONAL INFORMATION

Full Name Father’s Name Date of Birth

Fahim Ahmed Khan Shafiq Ahmed Khan. 13 th July 1981

CNIC #

42101-7820982-3

Sex

Male

Nationality

Pakistani

City Of Residence

Karachi

Religion

Islam

Marital Status

Single

Hobbies

Watching/Playing Cricket Reading Islamic Literature