Professional Documents
Culture Documents
COMMISSION (KVIC)
This request for proposal (RFP) document is for ‘Market Research Services for Khadi and
Village Industries Commission’. Interested bidders are invited to participate in this
engagement with KVIC.
Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
TABLE OF CONTENTS
2 HIGHLIGHTS OF RFP................................................................................................................. 6
3 DEFINITIONS ................................................................................................................................ 7
4 BACKGROUND ........................................................................................................................... 10
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
8.19 REQUESTS FOR CLARIFICATIONS ON BIDS ................................................................................ 31
8.20 EXTERNAL INFORMATION SOURCES ........................................................................................ 31
8.21 COLLUSIVE PROPOSAL ............................................................................................................ 31
8.22 RETURN OF INFORMATION TO KVIC ....................................................................................... 31
8.23 CONFLICT OF INTEREST ........................................................................................................... 32
8.24 FALSE OR MISLEADING CLAIMS .............................................................................................. 32
8.25 NO RELIANCE .......................................................................................................................... 32
8.26 AMENDMENT TO THE CONTRACT ............................................................................................ 32
8.27 ASSIGNMENT SUB CONTRACT .................................................................................................. 33
8.28 TAXES & DUTIES ..................................................................................................................... 33
8.29 MODIFICATION AND VARIATION IN CONTRACT ....................................................................... 33
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
12.2 FORM 2 – PRE BID QUERIES FORMAT ...................................................................................... 49
12.3 FORM 3 – PRE-QUALIFICATION COMPLIANCE CHECKLIST ........................................................ 50
12.4 FORM 4 – ABOUT THE ORGANIZATION AND RELEVANT EXPERIENCE ....................................... 52
12.5 FORM 5 – WORK PLAN ............................................................................................................ 54
12.6 FORM 6: PROJECT APPROACH AND METHODOLOGY (NOT MORE THAN 5 PAGES) .................... 55
12.7 FORM 7: TEAM DEPLOYMENT STRUCTURE .............................................................................. 56
12.8 FORM 8: CVS........................................................................................................................... 57
12.9 FORM 9: COVER LETTER - FINANCIAL PROPOSAL.................................................................... 59
12.10 FORM 10: PRICE SCHEDULE ................................................................................................. 60
12.11 FORM 11: PERFORMANCE BANK GUARANTEE ..................................................................... 61
12.12 FORM 12: DOCUMENTAL EVIDENCE IN FAVOR OF AUTHORIZED SIGNATORY ....................... 64
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
1 Letter of Invitation
This request for proposal (RFP) document is for ‘Market Research Services for
Khadi and Village Industries Commission (KVIC)’. Interested bidders are
invited to participate for this engagement in KVIC.
In case of downloading the RFP document, intimation must be sent to this effect
to Director (Marketing), KVIC on e-mail samirkumar@kvic.gov.in and Director
(RID), KVIC on e-mail sksinha@kvic.gov.in . If such intimation is not
received, the bid may be treated as unresponsive. Further in case of
downloading the document Rs. 1000/- has to be paid along with the final bid
document. The bid has to be prepared in English.
Last date for submission of RFP: 7th January 2011 by 3 PM at the address
mentioned below.
You may contact,
Director (Marketing)
Khadi and Village Industries Commission
Gramoday", 3, Irla Road, Vile Parle (West),
Mumbai, PIN-400 056. Maharashtra, India
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
2 Highlights of RFP
* for Bidders who purchase the tender document from KVIC office between 1st January 2011and 6th
January 2011, Pre bid queries shall be entertained till 6th January 2011
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
3 Definitions
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
10. Contract Price Shall mean, if there is formal agreement, the prices
referred to in the agreement or if there is no formal
agreement, the price agreed to be the value of the
Contract
11. Date of Contract Shall mean the calendar date on which the CLIENT
and MR Agency have Signed the Contract. ‘Effective
date of Contract’ shall mean the Calendar date on
which the CLIENT have issued to the MR Agency, the
letter of intent / Award
12. Government Shall mean Government of India
13. KVIC Khadi and Village Industries Commission is the
Client in this engagement
14. Letter of Intent (LOI) Written communication to the successful bidder on
KVIC’s intention to sign Contract with them to fulfill
the requirements of Specifications (RFP)
15. Month Shall mean a calendar month
16. Notice in Writing or Written Shall mean a notice, in written, typed or printed
Notice characters sent (unless delivered personally or
otherwise proved to have been received) by
registered post to the last known private or business
address or registered office of the addresses and
shall be deemed to have been received when in
ordinary course of post it would have been delivered
17. Owner/ Purchaser/ Client / Shall mean KVIC on whose behalf the enquiry is
Employer issued and shall include their successors and
assigns, as well as his authorized
officers/representatives
18. Project ‘Market Research Services for Khadi and Village
Industries Commission (KVIC)’
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
19. Specifications Shall mean collectively all the terms and stipulations
contained in those portions of the Contract known as
General Conditions, the specifications and such
Amendments, Revisions, Deletions or Additions, as
may be made in the Agreement and all written
agreements made or to be made pertaining to the
method and manner of performing the work or to the
quantities and qualities of the materials to be
furnished under the Contract All the documents
issued to the bidder
20. Sub Contractor Shall mean the person named in the Contract
undertaking part of the Work or any person to whom
a part of Contact has been sublet with the consent in
writing of the CLIENT and shall include his heirs,
legal representatives, successors and permitted
assigns.
21. Week Shall mean a calendar week
22. Work Order Written Order signed by KVIC after the successful
bidder has accepted the LOI. This along with LOI,
Specifications (RFP) document and the bidder's
response to RFP shall constitute part of the Contract.
23. Writing Shall include any manuscript, type written or printed
statement under or over signature and/or seal as
the case may be.
24. Corrigendum Any changes in the Terms of Reference constituting
this RFP, the changes would be taken out in form of
a corrigendum
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
4 Background
KVIC functions under the administrative control of the Ministry of Micro, Small
and Medium Enterprises, Government of India.
4.2 Objectives
4.3 Functions
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
KVIC may also undertake directly or through other agencies, studies concerning
the problems of Khadi and Village industries besides experiments on pilot projects
for the development of Khadi & Village industries.
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
The Khadi and Village Industries Commission (KVIC) during the last few decades
has played a significant role at the grass root level by providing employment
opportunities to the poorest of the poor in remote rural areas.
Khadi sector
Khadi means any cloth woven on handlooms in India from cotton, silk or woollen
yarn handspun in India or from a mixture of any two or all of such yarns.
The textile industry has made tremendous strides with the adoption of modern
technology, branding, and savvy marketing. In contrast, khadi has been unable to
adapt to economic and technological advancements. As a result, the community-
based production and marketing model of a product that is still revered, is neither
able to gain market share nor substantially contribute to rural employment.
Another concern area is towards competition taking advantage of non-genuine
Khadi in the market - In the current market place, close substitutes and
duplicates are getting sold under the Khadi name.
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
However, given its size and diversity, India has significant opportunities for
genuine Khadi if it is efficiently produced and marketed. Simultaneously,
repositioning of khadi is needed to link the consumer perception of Khadi
with its genuineness, environment friendly, socially conscious, and fair
wage characteristics.
Village Industries
As per KVIC act, Village Industry means any industry located in Rural area which
produces any goods or renders any service with or without the use of power, in
which the fixed capital investment per head of an artisan or of a worker does not
exceed INR 1 lakh rupees in plain area and INR 1.5 lakhs in hilly area or such
other sum to be notified in the official Gazette, be specified from time to time by
the Central Government.
The Village Industries under the purview of KVIC broadly includes Agro based and
Food processing industry, Forest based industry, Hand Made paper and fibre
industry, Mineral based industry, Polymer and Chemical based industry, Rural
engineering and biotech industry and Polyvastra industry
Funded by Asian Development Bank, the Khadi Reform and Development Program
(KRDP) outcome is revitalization of the Khadi and Village Industries subsector
with enhanced sustainability of khadi, increased employment generation
and incomes, increased artisan welfare, and development of select
traditional village industries. The reform of production and marketing of khadi
will lead to sustainable employment opportunities at low per capita investment
The policy and institutional framework for khadi needs be anchored to the core
principle of sustainability. Though the Khadi and Village Industries Commission
(KVIC) have been mandated to maintain the welfareist approach but due
importance needs to be extended, not to ignore market-based approach.
Accordingly, as part of the Program, the Government has formulated a
comprehensive reform package for khadi and established an implementation
framework for KVIC to carry out the proposed reforms
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
One of the key priority areas under the KRDP is Effective Marketing of Khadi
through Private Sector Participation. Professional capability and orientation to
assess evolving market dynamics and the flexibility to respond swiftly is critical
for the effective marketing of khadi.
(Any further details on KVIC and their product portfolio under Khadi and village
industries are available on KVIC website www.kvic.org.in )
6 Scope of work
End Consumer: The survey has to be covered across the following towns and
cities in India and the minimum sample size to be covered across each town and
city should not be less than 500 respondents.
1 Mumbai 2 Bangalore
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
5 Kolkata 6 Lucknow
7 Jaipur 8 Trivandrum
9 Chennai 10 Guwahati
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
(iv) Who are the current Khadi consumers in the traditional textile
market? What is their khadi consumption pattern? What are the
key motivators to consumption?
(v) Wardrobe audit – Formals, In-formals, Special occasions,
Prevalence of Khadi apparel across types and occasion
(vi) What are the socio cultural trends that promotes Khadi in the
textile segment.
(vii) Competition assessment – KVIC and KVIB Khadi products in the
traditional textile market vis-a-vis other brands in terms of
preference, pricing, promotion, advertisements
(viii) Positioning of Khadi in consumer mind in terms of – fashion
statement or daily wear etc.
The survey should cover leading retail apparel outlets and top whole sell textile
markets in the above cities. The sample size of these retailers and whole
sellers should not be less than 10 in any of the cities mentioned above.
The agency will have to furnish the details of the retailers and whole sellers to be
surveyed to KVIC and seek prior approval. KVIC reserves the right to approve or
disapprove any such retailer and whole seller
Out of the 10 retail outlets and whole sellers administered for the survey, it is
mandatory to cover a few Khadi sales outlets run by Khadi Institutions in these
cities. List and address of the sales outlets run by these Khadi Institutions
shall be provided to the MR agency during the course of the assignment.
Objectives and outcomes of the retailers and whole sellers should address the
following but not limited to the points mentioned below:
a) Overall perceptions and behavior with respect to traditional textile market,
track behavior, attitudes and perceptions. Which are the various forms of
apparel wherein Khadi fabrics are considered desirable
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Market Research Services for Khadi and Village Industries Commission (KVIC)
b) Perception amongst retailers and whole sellers to sell Khadi apparel and
textiles through their outlets. What are the challenges, benefits etc. What
should be done to promote Khadi apparels through their outlets.
c) Ease of dealing with Khadi (apparel) products vis-a-vis other types of
apparel
d) Competition assessment – Khadi apparels vis-a-vis other brands in terms
of preference, pricing, promotion, advertisements.
e) Indicative dealer margins and other incentives on competitive products
vis-a-vis Khadi
f) Key challenges which retailers and whole sellers foresee in order to
promote Khadi apparels and garments
g) What are the attitudes, perceptions and behavior with respect to Khadi?
What are the Khadi motivators and barriers?
h) Who are the current Khadi consumers? What is their khadi consumption
pattern? What are the key motivators to consumption?
i) Which Khadi apparel sells and which do not? Reasons
j) What are the consumption trends in terms of opportunities and seasonality
of demand
k) Emerging styles/designs
l) Regional disparities in consumer behavior
m) Range/product opportunities
n) Competitor pricing – Identifying the products and brands which are
competitive products to the list of 19 Khadi textiles identified below.
Analysis of the price of each competitive textiles vis-à-vis the respective
Khadi textiles. Further analysis of the various parameters and
factors which lead to a price differentiation in a particular competitor
product category, for e.g., the quantum of price change due to change in
various product features, design, value proposition and parameters like
printing, embroidery, etc.
S.No. Item
1. Cotton Shirt
2. Polyester Cotton Shirt
3. Silk Shirts
4. Bath Towel
5. Hand Towel
6. Single Bed Sheet
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
Expert Opinions (Textiles): The scope of the survey shall also include
survey/focused group discussions with experts/thought leaders in the apparel
industry, established fashion designers, marketing and advertising professionals
on Khadi apparel and garments sector. The number of such experts shall not
be less than 15 in number. The agency will have to furnish the details of the
experts to be surveyed, to KVIC and seek prior approval. KVIC reserves the
right to approve or disapprove any such expert out of the proposed 15 experts.
Objectives and outcomes of the expert opinion on businesses that operate within
the field of traditional textiles and to understand their perception of the potential
of Khadi should address the following but not restricted to:
a) Ease towards usage of Khadi apparels and home textiles vis-a-vis other
apparels in terms of design, acceptability in market etc
b) Possible retail strategies specific to Khadi apparels and Khadi home
textiles
c) Possible merchandizing strategies specific to Khadi apparels and Khadi
home textiles
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
d) Socio cultural trends which leads to promotion of brand Khadi
e) Promotion of Khadi apparels and Khadi home textiles through different
communication channels and media
f) Fashion trends possible with Khadi apparels
g) Positioning of Khadi as an exclusive brand
h) Issues and challenges in the industry
i) Critical success factors
7.1 Deliverables
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
70% of the contract value will be paid within 15 days after submission of
draft report(s), presentation & other deliverables to KVIC and acceptance of the
same by the controlling officer KVIC.
Balance 20% of the contract value as full as final settlement will be paid
within 15 days on successful completion of the work and submission of final
deliverable /final reports and acceptance of the same by the controlling officer
from KVIC.
The payment milestones during the course of the assignment are as follows.
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
This “Invitation for Proposal” is for “Market Research Services for Khadi and
Village Industries Commission (KVIC)”.
Sealed offers (both Technical and Financial) prepared in accordance with the
procedures enumerated in this document
Any observation on any aspect of the RFP may please be communicated to KVIC
at the e-mail mentioned in the Data Sheet not later than 31st December 2010.
The observations will be evaluated and any necessary amendments will be
absorbed into the RFP in the form of a corrigendum which will be updated on the
KVIC website if required.
Also, KVIC may choose to conduct a pre-bid conference for answering the queries
related to the engagement, if required. The date, venue and time of the pre-bid
conference will be uploaded on the KVIC website. Prospective bidders are
requested to check the website frequently for any update.
If KVIC do not wish to conduct the pre-bid conference, response to the pre bid
queries of the agencies shall be e-mailed to the respective agencies by 6th
January 2011.
For Bidders who purchase the tender document from KVIC office between 1st January 2011 and 6th
January 2011, Pre bid queries shall be entertained till 6th January 2011
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
8.4 Cost incidental to RFP Preparation
Bidders shall bear all costs associated with the preparation and submission of
their proposals and contract negotiation. KVIC is not bound to accept any
proposal, and reserves the right to annul the selection process at any time
prior to Contract award, without any liability to the bidders.
One Bidder can submit only one Bid in response to this Tender Document.
No Bidder is allowed to submit more than one Bid. No consortium bids will be
allowed.
b. The technical proposal should also comprise the following as per format:
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
c. In addition to the above the bidder may also include details on:
ii. Other details as called for in the bid documents or which the bidder
may like to highlight (if any)
a. In preparing the Financial Proposal, the bidders are expected to take into
account the requirements and conditions of the RFP document. The Financial
Proposal should follow Standard Forms as provided in the RFP document and
list all costs associated with the Assignment.
c. The Bidders should express the price of their services in Indian Rupees.
a. Interested bidders may obtain the RFP document from KVIC on payment of Rs.
1000/- by 6th January 2011 and between 10 AM and 5 PM on working days.
The payment will be accepted in the form of crossed demand draft drawn on
any scheduled bank, payable at par in Mumbai in favor of ‘Chief Executive
Officer, Khadi and Village Industries Commission’, Mumbai.
b. In case of downloading the RFP document, a RFP Document fees of Rs. 1000/-
in the form of crossed demand draft drawn on any scheduled bank, payable at
par in Mumbai in favor of ‘Chief Executive Officer, Khadi and Village Industries
Commission’, Mumbai has to be submitted along with the bid.
c. Proposals not accompanied by RFP Document Fee shall be rejected as non-
responsive.
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
a. The original proposal, both Technical and Financial Proposals shall contain no
interlineations or overwriting, except as necessary to correct errors made
by the bidders themselves. The person who has signed the proposal must
initial such corrections. Submission letters for both Technical and Financial
Proposals should respectively be in the formats mentioned in the RFP
document.
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
c. Two physical hard copies of the Technical and one copy of financial
proposal should be submitted.
g. Cover 2: All copies of the Technical bid including CD’s should be put in a
single sealed cover, mentioning the Tender Number & Due Date, and
super scribing the wordings "Cover 2 - Technical Bid". [One copy of
the technical proposal should be marked as "Original" and other as "Copy
1"]. Please note that prices should not be indicated in the Technical Bid. The
bid will be treated as cancelled or non responsive in case there is a mention
of price or commercials in the Technical bid.
h. Cover 3: Single copy of financial bid should be put in a single sealed cover,
mentioning the Tender Number & Due Date, and super scribing the wordings
"Cover 3 - Financial Bid".
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
i. Cover 4: Agencies who have downloaded the Request for Proposal from
KVIC’s website (www.kvic.org.in) need to pay non refundable RFP Document
fees of Rs. 1000/- in the form of crossed demand draft drawn on any
scheduled bank, payable at par in Mumbai in favor of ‘ Chief Executive
Officer, Khadi and Village Industries Commission’, Mumbai. The Demand
Draft shall be placed in a separate envelope. The envelope should be marked
as “Cover 4 – RFP Document Fee”. In absence of the DD the bid shall be
treated as non-responsive
j. Cover 5: All the above four envelopes, Cover-1, Cover-2, Cover-3 and
Cover-4 shall then be placed in the 5th Cover and to be submitted duly
sealed. The Tender No., Due Date, Item etc. should be clearly indicated on
the 5th Cover, along with mention of four above covers as enclosed.
l. In the event of any discrepancy between the bid copies, the “Original” shall
govern.
m. The envelopes containing the Earnest Money and the Technical bid and the
Financial bid shall be opened by KVIC on the scheduled dates and time in
presence of bidders or their authorized representatives.
n. If Earnest Money and Cost of Bid (applicable for bidders who have not
purchased the bid from KVIC) is not submitted as per Clause in the General
Conditions of the contract, the Technical and Financial bids shall not be
opened and the same shall be returned to the bidders or their authorized
representatives.
o. No price adjustment by the bidder shall be accepted after opening of the bid
documents.
p. All bidders shall ensure that all pre-requisites as mentioned above are duly
fulfilled by them and if there be any dispute regarding non-submission of
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
any documents, incomplete documents, KVIC reserves the right to exclude
the bidder from participation without assigning any reason.
q. No deviations in the terms and conditions as laid out in the RFP will be
accepted.
The bids should be submitted no later than 3.00 PM on 7th January 2011.
Any bid received by the KVIC after the appointed time on the last date for receipt
of bids prescribed by the KVIC, will be rejected and/or returned unopened to the
Bidder.
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8.11 Period of validity of Bids
Bids shall remain valid for 90 days after the date of submission of the proposal.
A bid valid for a shorter period will be rejected as non-responsive.
A Bidder may submit an amended proposal before the deadline for receipt of
proposals in consent with KVIC. Such amended proposals must be complete
replacements for a previously submitted proposal and must be clearly identified
as such in the transmittal letter. KVIC personnel will not merge, collate, or
assemble proposal materials. No bid shall be modified subsequent to the last date
for receipt of bids.
Bidders will be allowed to withdraw their proposals at any time prior to the
deadline for receipt of proposals in consent with KVIC. The Bidder must submit a
written withdrawal request signed by the Bidder’s duly authorized representative
addressed to the concerned authority mentioned in the datasheet.
The Bidder may modify or withdraw its bid after the bid's submission, provided
that written notice of the modification or withdrawal is received by KVIC prior to
the last date prescribed for receipt of bids.
The withdrawal requests received after the deadline for receipt of the proposals
will not be accepted.
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
No bid shall be withdrawn in the interval between the last date for receipt of bids
and the expiry of the bid validity period specified herein. Withdrawal of a bid
during this interval shall result in the Bidder's forfeiture of its bid security
Printed terms and conditions of the Bidders will not be considered as forming part
of their bids.
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
No deviations in the terms and conditions as laid out in the RFP will be accepted.
The KVIC Tender Committee will reject the proposal of any Bidder who is not a
responsible Bidder or fails to submit a responsive offer.
The KVIC Tender Committee overseeing the RFP reserves the right to waive
minor irregularities. The Committee also reserves the right to waive mandatory
requirements provided that all of the otherwise responsive proposals fail to meet
the same mandatory requirements and/or doing so does not otherwise materially
affect the procurement. This right is at the sole discretion of the Committee.
Throughout the duration of this bidding process and contract term, potential
Bidders and contractors must secure from KVIC written approval prior to the
release of any information that pertains to the potential work or activities covered
by this procurement or the subsequent contract. Failure to adhere to this
requirement may result in disqualification of the Bidder’s proposal or termination
of the contract.
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Market Research Services for Khadi and Village Industries Commission (KVIC)
8.18 Compliance with Mandatory Requirements
All proposals will be reviewed for compliance with the mandatory requirements as
contained within the RFP. Proposals deemed non-responsive will be eliminated
from further consideration.
The KVIC Tender Committee may at its sole discretion contact the Bidder for
clarification of the response.
The KVIC Tender Committee may use other sources of information in proposal
evaluation as required.
Bidders and their employees, agents, advisors and any other person associated
with the bidder, must not engage in any collusive proposal, anti competitive
conduct or any other similar conduct with any other bidder or any other person in
relation to the preparation or lodgment of response.
In addition to any other remedies available under any law or any contract, KVIC
reserves the right, in its sole and absolute discretion, to reject any submission
lodged by a bidder that engaged in any collusive proposal, anti competitive
conduct or any other similar conduct with any other bidder or any other person in
relation to the preparation or lodgment of proposals.
KVIC reserves the right, in its sole and absolute discretion, to demand that at any
stage all written information provided by KVIC (whether confidential or otherwise
and without regard to the type of media on which such information was provided
to any bidder, including all copies of such information) be:
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
• Returned to KVIC, in which case the bidder must promptly return all such
information to the address identified by KVIC; or
• Destroyed by the bidder, in which case the bidder must promptly destroy all
such information and provide KVIC with written certification that it has been
destroyed.
The Client requires that Bidder to provide professional, objective, and impartial
advice and at all times hold the Client's interests paramount, strictly avoid
conflicts with other Assignment/jobs or their own corporate interests and act
without any consideration for future work.
KVIC may in its absolute discretion exclude or reject any proposal that in the
reasonable opinion of KVIC contains any false or misleading claims or statements.
KVIC has no liability to any person or agency for excluding or rejecting any such
proposal.
8.25 No Reliance
Bidders must form independent judgments about any information and other
figures in the RFP. Bidders must make their own enquiries to form their
judgments. KVIC has no liability to any person who acts or fails to act in reliance
on any information or figures in this RFP.
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8.27 Assignment sub contract
The Bidder shall not assign or sub contract, in whole or in part, its
obligations to perform under the Contract, except with written prior
permission of KVIC.
All Custom Duties, Excise Duties, Sales Taxes, levies, local taxes, VAT, work
contract tax and other Taxes and Duties, Levies payable by the bidder in respect
of the transaction made by the bidder procuring any components, services etc.
shall be included in the bid price and no separate claim on this behalf will be
entertained by KVIC.
Wherever Excise duty, Service Tax, VAT etc. is applicable, the due credit under
the MODVAT (Modified Value Added Tax) scheme as per the relevant Government
policies wherever applicable, shall be taken into account by the Bidder while
quoting bid price.
As regards the Income Tax, surcharge on Income Tax and other taxes including
tax deduction at source, the Bidder shall be responsible for such payment to the
concerned authorities within the prescribed period.
Bidders will have to clearly indicate the modvatable amount included in their price
for which relevant documents will have to be submitted by them for claiming the
modvat by the client.
The Client may at any time, by a written order given to the organization/agency,
make changes within the general scope of the Contract. If any such change
causes an increase or decrease in the cost of, or the time required for, the
organization/agency performance of any part of the work under the Contract,
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Market Research Services for Khadi and Village Industries Commission (KVIC)
whether changed or not changed by the order, an equitable adjustment
mutually agreed upon, shall be made in the Contract Price or delivery schedule,
or both, and the Contract shall accordingly be amended. Any claims by the
organization/agency for adjustment under this Clause must be asserted within 7
days from the date of the organization/agency receipt of the Client’s changed
order.
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9 Evaluation Process
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
KVIC will verify compliance to the pre qualification criteria of the RFP. The bids
which do not conform to the conditions shall be straight away rejected. Only
those bids shall be considered for further evaluations who qualify as per the pre
qualification criteria mentioned above.
The technical proposals will be opened on the mentioned date in this RFP. The
Technical Bid will be examined by the KVIC Tender Committee on the basis of
responsiveness to the scope of work, applying the evaluation criteria and points
system specified below.
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
The MR Agency shall perform the services and carry out their obligations under
the Contract with due diligence, efficiency and economy in accordance with
generally accepted professional standards and practices. The MR Agency shall
always act in respect of any matter relating to this contract as faithful advisor to
KVIC. The MR Agency shall always support and safeguard the legitimate interests
of KVIC, in any dealings with the third party. The MR Agency shall abide by all the
provisions/Acts/Rules etc. prevalent in the country. The MR Agency shall conform
to the standards laid down in RFP in totality.
The MR Agency shall submit all the deliverables on due date as per the delivery
schedule. The MR Agency shall not without the KVIC’s prior written consent
disclose the Contract, drawings, specifications, plan, pattern, samples to any
person other than an entity employed by KVIC for the performance of the
Contract. In case of termination of the Contract, the entire document used by MR
Agency in the execution of project shall become property of KVIC.
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
10.5 Intellectual Property Rights
KVIC reserves the right, in its sole and absolute discretion, to demand that at any
stage all written information provided by KVIC (whether confidential or otherwise
and without regard to the type of media on which such information was provided
to any MR Agency, including all copies of such information) be:
• Returned to KVIC, in which case the MR Agency must promptly return all such
information to the address identified by KVIC; or
• Destroyed by the MR Agency, in which case the MR Agency must promptly
destroy all such information and provide KVIC with written certification that it
has been destroyed.
10.8 Assignment
The MR Agency shall not assign the project to any other agency, in whole or in
part, to perform its obligation under the Contract, without the KVIC’s prior written
consent.
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
10.9 Suspension
All legal disputes between the parties shall be subject to the jurisdiction of the
Indian Laws. If a dispute arises out of or in connection with this
contract/agreement, or in respect of any defined legal relationship associated
herewith or derived therefrom, the parties agrees either to seek an amicable
settlement of that dispute by conciliation under the ICADR Conciliation Rules,
1996 or to submit that dispute to Arbitration under the ICADR Arbitration Rules,
1996. The authority to appoint Conciliator/Arbitrator shall be the International
Centre for Alternative Dispute Resolution.
10.11 Notice
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Market Research Services for Khadi and Village Industries Commission (KVIC)
10.12 Limitation of Liabilities
a) Either party will accept liability without limit. For death or personal injury
caused to the order party by its negligence or the negligence of its employees
acting in the course of their employment;
o Any other liability which by law either party cannot exclude.
o This does not in any way confer greater rights than what either
party would otherwise have at law
b) The Contract does not contemplate any consequential, indirect, loss, profit,
claim for tort or similar damages of any form to be paid by the MR Agency to
KVIC or any other organizations
c) Notwithstanding anything to the contrary contained in this Contract, in no
event will the MR Agency be liable to KVIC, whether a claim be in tort,
contract or otherwise; for any amount in excess of 100% of the total
professional fees payable for the respective Project provided that this
limitation shall not apply to any obligation of MR Agency to indemnify to KVIC
with respect to intellectual property right infringement.
d) No action regardless of form, arising out of this Contract may be brought be
either party more than one year after the cause of action has accrued
10.13 Miscellaneous
a) The end product of the work assignment carried out by the MR Agency, in any
form, will be the sole property of KVIC.
b) In the event the MR Agency or the concerned Division of the company is taken
over / bought over by another company, all the obligations under the
agreement with KVIC, should be passed on the compliance by the new
company new division in the negotiation for their transfer
1. Within 7 days of notifying the signing of the contract, the MR AGENCY shall
furnish a Performance Bank Guarantees (PBG), as per format, amounting
to 10% of the total contract value for the entire contract period as its
commitment to perform services under the contract.
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Market Research Services for Khadi and Village Industries Commission (KVIC)
2. Failure to comply with the requirements shall constitute sufficient grounds
for the forfeiture of the PBG.
3. The PBG shall be released immediately after expiry of contract provided
there is no breach of contract on the part of the MR Agency.
4. No interest will be paid on the PBG.
5. The duration of contract will be for a period of 120 days from the date
of signing of contract.
This RFP is for selection of the MR Agency for execution of this assignment under
the RFP from time to time. If during execution of the contract, following problems
are found, then a penalty of 0.5% of the Contract value per week for each
assignment arising out of the RFP, (subject to maximum of 20% of the
total contract value) may be imposed by KVIC, which will be the part of the
contract:
1. Quality of deliverable is not up to the mark, (till the quality is improved to
the required extent)
2. Delays in deliverables
3. The work is either not complete or not completed satisfactorily as per the
approved time schedule or the quality of deliverable.
If the delay is beyond 1 month on any of the milestones then KVIC may rescind
the Contract and shall be free to get it done from some other source at the risk
and costs of the MR Agency. The MR Agency may be debarred for applying in
future projects of similar scope with KVIC.
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
c. Quality of work is not satisfactory
KVIC may at any time terminate the Contract by giving written notice to the MR
Agency, if the MR Agency becomes bankrupt or otherwise insolvent or in case of
dissolution of MR Agency or winding up of MR Agency. In this event, termination
will be without compensation to the MR Agency, provided that such termination
will not prejudice or affect any right of action or remedy, which has accrued or
will accrue thereafter to KVIC.
1. The MR Agency shall not be liable for forfeiture of its PBG or termination of
contract for default if and to the extent that it’s delay in performance or
other failure to perform its obligations under the Contract is the result of
an event of Force Majeure.
2. For purposes of this clause, “Force Majeure” means an event beyond the
control of the MR Agency and not involving the MR Agency fault or
negligence, and not foreseeable. Such events may include, but are not
restricted to, acts of the KVIC in its sovereign capacity, wars or revolutions,
riot or commotion, earthquake, fires, floods, epidemics, quarantine
restrictions and freight embargoes.
3. If a Force Majeure situation arises, the MR Agency shall promptly notify
KVIC in writing of such condition and the cause thereof. Unless otherwise
directed by KVIC in writing, the MR Agency shall continue to perform its
obligations under the Contract as far as is reasonably practical, and shall
seek all reasonable alternative means for performance not prevented by
the Force Majeure event.
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
11 Data sheet
1. The name of the Client is: Khadi and Village Industries Commission
(KVIC)
2. Address of the Client Gramoday", 3, Irla Road, Vile Parle
(West), Mumbai, PIN-400 056.
Maharashtra, India
3. Contact Number Director Marketing 022-26716680
Director RID 022-26711593
4. Facsimile number Director Marketing 022-26241738
Director RID 022-26711593
5. e-mail Director Marketing:
samirkumar@kvic.gov.in
Director RID
sksinha@kvic.gov.in
6. Method Of Selection Quality and Cost Based Selection
7. Technical and Financial As specified in the RFP
Proposal are requested
11. Response to Pre Bid Queries Shall be emailed / faxed by 6th January
2011 (for Bidders who purchase the tender
document from KVIC office between 1st January
2011 to 6th January 2011, Pre bid queries shall be
entertained till 6th January 2011)
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
KVIC.
13. Pre-Bid conference time, date Update shall be provided at KVIC website
and venue
14. Contact Person Director (Marketing), KVIC, Mumbai
Director (RID), KVIC, Mumbai
15. Tender Document Fees Rs. 1000/-
16. Language of Proposal and all English
reports
17. Period of Contract 120 days from the date of signing of
contract
18. Submission date of Proposal On or before 7th January 2011 by 3 PM
19. Validity of Proposal/Bid Valid for 90 days after the date of
submission of the proposal
20. Date and time of Opening the Shall be communicated all bidders by
Technical Bid KVIC
21. Date and time of Technical Shall be communicated to qualified
Presentation bidders by KVIC
22. Date and time of Opening the Shall be communicated to qualified
Financial Bid bidders by KVIC
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
12 Detailed Formats
KVIC requests the Proposals from bidders as per the proposal formats to be used
by the bidders for submitting their Proposals for selection of MR AGENCY under
the RFP.
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
Date:
RFP No:
To,
Director (Marketing),
Khadi & Village Industries Commission,
3, Gramoday, Irla Road, Vile Parle (W),
Mumbai – 400 056.
Subject: Technical proposal for “Market Research Services for Khadi and Village
Industries Commission (KVIC)”. (RFP No. KVIC/KRDP/MR-1)
Dear Sir,
1. We, the undersigned, having carefully examined the referred RFP, offer to
propose for the selection as market research agency, in full conformity
with the said RFP.
2. We have read the all the provisions of RFP and confirm that these are
acceptable to us.
3. We further declare that additional conditions, variations, deviations, if any,
found in our proposal shall not be given effect to.
4. We agree to abide by this Proposal, consisting of this letter, our Technical
and Financial Proposals, documental evidence supporting Authorized
Signatory, and all attachments, for a period of 90 days from the date fixed
for submission of Proposals as stipulated in the RFP and modifications
resulting from contract negotiations, and it shall remain binding upon us
and may be accepted by you at any time before the expiration of that
period.
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
5. Until the formal final Contract is prepared and executed between us, this
Proposal, together with your written acceptance of the Proposal and your
notification of award, shall constitute a binding contract between us.
6. We declare that we do not have any interest in downstream business,
which may ensue from the RFP prepared through this assignment.
7. We hereby declare that all the information and statements made in this
proposal are true and accept that any misrepresentation or
misinterpretation contained in it may lead to our disqualification.
8. We understand you are not bound to accept any proposal you receive, not
to give reason for rejection of any proposal and that you will not defray
any expenses incurred by us in bidding.
9. Banker’s Cheque/ Demand draft no. _________ dated ______ drawn in
favor of Chief Executive Officer, Khadi and Village Industries Commission
on ________ for INR 20,000/- (Twenty Thousand only) is enclosed
towards EMD.
10. Banker’s Cheque/ Demand draft no. _________ dated ______ drawn
favor of Chief Executive Officer, Khadi and Village Industries Commission
on ________ for INR 1000/- is enclosed towards RFP document cost as
document was downloaded from website or RFP document was purchased
by us by making payment at KVIC office vide receipt number _____
dated ________ of your office.
Signature……………………………….
In the capacity of………………………
<Company Seal>
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
49
Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
50
Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
51
Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
52
Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
12.4.2 Experience
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
Work Schedule
S.No. Activity Weeks
1 2 3 4 5 6 7 8 9 10 11 12 n
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
12.6 Form 6: Project Approach and Methodology (Not more than 5 pages)
12.6.1 Approach
12.6.2 Methodology
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
[Using the format below, provide CV for proposed staff on the assignment]
1. Proposed Position [only one candidate shall be nominated for each position]:
2. Name of Firm [Insert name of firm proposing the staff]:
3. Name of Staff [Insert full name]:
4. Date of Birth: ______________ Nationality:
5. Education [Indicate college/university and other specialized education of staff
member, giving names of institutions, degrees obtained, and dates of
obtainment]:
6. Membership of Professional Associations:
7. Other Training [Indicate significant training obtained]:
8. Countries of Work Experience: [List countries where staff has worked in the
last 3 years]:
9. Languages [For each language indicate proficiency: good, fair, or poor in
speaking, reading, and writing]:
10. Employment Record [Starting with present position, list in reverse order
every employment held by staff member since graduation, giving for each
employment (see format here below): dates of employment, name of employing
organization, positions held.]:
From [Year]:_______ To [Year]: ______
Employer: _________________________
Positions held: ______________________
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Market Research Services for Khadi and Village Industries Commission (KVIC)
Client:_____________________________
Main project features: _________________
Positions held: ______________________
Activities Performed: ___________________
Certification:
I, the undersigned, certify that to the best of my knowledge and belief, this CV
correctly describes myself, my qualifications, and my experience. I understand
that any willful mis-statement described herein may lead to my disqualification or
dismissal, if engaged.
Date:
[Signature of staff member or authorized representative of the staff]
Day/Month/Year
Full name of authorized representative: ____________________________________
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
Date:
RFP No:
To,
Director (Marketing)
Khadi and Village Industries Commission
Gramoday", 3, Irla Road, Vile Parle (West),
Mumbai, PIN-400 056. Maharashtra, India
Sir,
Ref: Financial Proposal – “Market Research Services for Khadi and Village
Industries Commission (KVIC)”. (RFP No. – KVIC/KRDP/MR-1)
We are hereby submitting our complete Financial Proposal. Our attached Financial
Proposal is for the sum of ………………………………… …………………….. [Amount in words
and figures] for the complete assignment.
The amount is inclusive of all taxes, duties, charges and levies, as applicable and
payable under the local laws and subject to all statutory deductions applicable, if
any.
Our Financial Proposal shall be binding upon us subject to the modification
resulting from Contract negotiations made by the Authority at its discretion up to
expiration of the validity period of the Proposal. Each page of the proposal has
been signed by the Authorized Signatory.
We understand you are not bound to accept any Proposal you receive.
We remain,
Yours sincerely,
Signature……………………………….
In the capacity of………………………
Duly authorized to sign Proposal
on behalf of………………………..
Date………………….. Place………………….
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
PRICE SCHEDULE
We quote below our firm prices for the assignment in accordance with the KVIC
tender document no: KVIC/KRDP/MR-1
Yours sincerely,
Authorized Signatory:
Name and Title of Signatory:
Name of the Agency:
Address:
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
To
Director (Marketing)
Khadi and Village Industries Commission
Gramoday", 3, Irla Road, Vile Parle (West),
Mumbai, PIN-400 056. Maharashtra, India
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
of loss, damage, costs, charges and expenses caused to or suffered by KVIC from
time to time shall be final and binding on us.
3. KVIC shall have the fullest liberty without reference to the bank and without
effecting in any way the liability of the said Bank under this guarantee to take any
other security in respect of the obligation and liabilities hereunder or to vary the
contract/ work to be done there under vis-à-vis the MR Agency or to vary the
prices of the total contract value or to release or forbear from enforcement of all
or any other security or any other securities now or anytime held by KVIC and
such arrangements with the MR Agency or release or forbearance whatsoever
shall absolve the bank of the full liability to KVIC hereunder or prejudice the
rights of KVIC against the bank.
5. The bank hereby waives all rights at any time inconsistent with the terms of
this guarantee and the obligations of the bank in terms hereof shall not be in
anywise affected or suspended by reasons of any dispute or disputes having been
raised by the MR Agency (whether or not pending before any arbitrator, Tribunal
or court) or purporting to stop or prevent any payment by the bank to KVIC in
terms thereof. The Bank’s liability under these presents being absolute and
unequivocal.
6. The amount stated in any notice of demand addressed by KVIC to the bank as
liable to be paid to KVIC by the MR Agency or as suffered or incurred by KVIC on
account of any losses, damages, costs, charges and expenses shall be conclusive
evidence of the amount so liable to be paid to KVIC or suffered or incurred by MR
Agency as the case may be and in terms hereof.
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Market Research Services for Khadi and Village Industries Commission (KVIC)
8. This guarantee/ undertaking shall be in addition to any other guarantee or
security whatsoever that KVIC may now or any time anywise may have in relation
to the MR Agency obligations or liabilities under and/or in connection with the
said contract, and KVIC shall have full authority to have recourse to or enforce
this security in preference to any other guarantee or security which KVIC may
have or obtain and not forbearance on the part of KVIC in enforcing or requiring
enforcement of any other security shall have the effect of releasing the bank from
its full liability hereunder.
9. It shall not be necessary for KVIC to proceed against the said MR Agency
before proceeding against the Bank and the guarantee herein contained shall be
enforceable against the bank notwithstanding that any security which KVIC may
have obtained or obtain from the MR Agency shall at the time when proceedings
are taken against the said bank hereunder be outstanding or unreleased.
10. We the said bank undertake not to revoke this guarantee during this currency
except with the consent of KVIC in writing and agree that any change in the
constitution of the said bank shall not discharge our liability hereunder.
11. Notwithstanding anything contained herein above, our liability under this
guarantee shall be restricted to Rs………………and this guarantee shall remain in full
force till…………….. and unless a claim is made on us within ……. Months from the
date i.e. before………… all the claims under this guarantee shall be forfeited and
we shall be relieved of and discharged from our liabilities hereunder.
Dated………………. Day of ………………. 2011.
Name of Bank: ------------------------------------
Address: ------------------------------------
Date: ------------------------------------
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Tender Number - KVIC/KRDP/MR-1
Market Research Services for Khadi and Village Industries Commission (KVIC)
64