Using SAP EarlyWatch Alert

This process identifies potential problems early, avoids bottlenecks and monitors the performance of your systems. SAP EarlyWatch Alert monitors your most important business processes and systems. The SAP EarlyWatch Alert in the SAP Solution Manager is a service provided by SAP.

You have: y set up RFC connections between your satellite systems and the SAP Solution Manager system, and an RFC connection between the SAP Solution Manager and the SAP Service Marketplace. y checked the availability of the required tools for the SAP service session (ST-A/PI add-on), with the reports RTCCTOOL. y activated Alert Monitoring for all SAP satellite systems, and the central SAP Solution Manager of your solution, and set up the Automatic Session Manager (ASM) in the Service Data Control Center (SDCC) of your satellite systems (SAP note 91488). y set up your systems in a solution landscape in the SAP Solution Manager.

See: Configuration Guide: SAP Solution Manager 3.2

Process Flow
... 1. You configure the SAP EarlyWatch Alert scheduling in the SAP Solution Manager. You have: 

scheduled the service sessions for your solution, in the SAP Solution Manager Solution Directory

The default value is Mondays. You should retain this value.

. Gray status: Status unknown . to discuss further action. The SAP Solution Manager system sends the data to SAP. Further processing is in accordance with the following rules. 3. The system downloads this data to the SAP Solution Manager with the SAP Solution Data Manager (SDCCN). . iv. Data collectors in the satellite systems aggregate analysis-relevant system and performance data weekly. 4. iii. You have activated the SAP EarlyWatch Alert monitoring for your solution systems. which SAP has specified in the system:  Red status: Critical/Error Analyze the report. Green status: No error The system sends initial and monthly sessions to SAP via the SAP Service Marketplace. If you consider the alert to be critical. Yellow status: Critical/Warning i. The job SM:EXEC SERVICES triggers the processing of the data in a system session.  Analyze the report.. SAP Support analyzes the problems and contacts you if necessary. 6. regardless of the analysis of the weekly SAP EarlyWatch Alert reports. i.  . i.activated or deactivated the download of SAP EarlyWatch Alert data from the SAP Solution Data Manager for your solution systems. discuss further action with SAP. ii.. 5.  2..  Check why the system status could not be determined. Take the agreed action.

You should activate/deactivate SAP EarlyWatch Alert monitoring. in the context SolMan. or activate/deactivate again after a CCMS upgrade or changes to the solution. Service Level Reporting and SAP Solution Manager jobs. You have: y y y removed a system from your solution activated/deactivated SAP EarlyWatch Alert download for some systems implemented a new Basis Support Package with new CCMS functionality Prerequisites You have: y Created solutions y activated automatic SAP EarlyWatch Alert data download. for your solutions. The SAP Solution Manager system creates predefined monitoring objects for each solution in the SAP Solution Manager CCMS (transaction: RZ20).Activating/Deactivating SAP Solution Manager Monitoring Use This function activates or deactivates alerts for SAP EarlyWatch Alert. in the following cases. in the solution settings for SAP systems in your solution Features The Solution Manager system sends the following information to the SAP Solution Manager CCMS: y y the SAP EarlyWatch Alert results the Service Level Report session results .

Assign Solution Attributes Use You want to assign attributes to your solution. Prerequisites . Select the solution to activate/deactivate. y The Systems with EWA column shows the systems for which you have activated data download in the Solution Directory. 3. Choose Edit p Solution Manager Monitoring. Choose the transaction SOLUTION_MANAGER. in the solution attributes. 2. 4. The All Systems column shows the systems in your solution.. Choose Activate or Deactivate.y messages about the download of SAP EarlyWatch Alert data from the Service Data Control Centre (transaction SDCCN) y SAP Solution Manager job status information Activities .. See the activation/deactivation Log. y 5. 1. You go to the SAP List Viewer screen.

you can also select a solution from the Overview of active solutions and go to the Solution Directory. iii. You can also enter contact person data in the Contact Person tab.You have: y y created a solutionsapurl_link_0001_0001_0005 assigned Solution Directory rolesnk_0001_0002_0005 to users Procedures . in Set-Up Business Process Monitoringapurl_link_0001_0004_0005. 6.. ii. 5. Alternatively. 3. You go to the Solution Directory.. Choose Add Contact Person. Save your entries. Choose the Solution Landscape tab in the Operations Setup area. 4. Choose the Solution Settings link. Select your solution. 2. y  The contact data appears in the Solution Monitoring sessions. in the Solution Settings tab:  Day of SAP EarlyWatch Alert data download . e. Choose the transaction SOLUTION_MANAGER. Enter the required data. Specify the following settings for your solution. y  Proceed as follows: i. 1.g.

Save your entries.  Document copy options y y   Copy options Select document types  History y  Activate or deactivate  Central systems for test cases If you flag a central system as obligatory.Choose Setup EWA. to the test cases. to: y y    deactivate automatic data download not send the EWAs to SAP Monitoring graphic refresh period Administration information Knowledge Warehouse Information   You can only display the Knowledge Warehouse information. in the Test Cases tab. you no longer need to assign logical components for the business scenarios. 7. .

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