You are on page 1of 4

Amit B


● 7 years of industry experience as a Sr. Business Analyst with good understanding of High Level Business
Requirements Gathering, Business Process Flow, System Analysis, Business Process Modeling and
Business Analysis.
● Industry experience across various domains such as Finance, Insurance and Banking.
● Creative problem-solver skilled at analyzing business needs and transforming them into technical
designs, applying technical skills and business knowledge to achieve sound results.
● In-depth knowledge of SDLC, Business Process Modeling, UML, RUP, Rational Suite including Rational
Rose, Requisite Pro.
● Extensive experience in writing Business requirements document, System requirements specifications,
Functional requirements document, developing Use Cases, creating screen mockups, and preparing
Training manuals.
● Proficient in Technical and Business Writing, Business Process Flow, Business Process Modeling and Business
● Proficient in creating and transforming business requirements into software requirement specification (SRS)
and Functional Requirements Document including use cases.
● Sound understanding of analysis techniques such as Gap analysis, SWOT analysis, Risk analysis, and
Cost/Benefit analysis.
● Adept at creating Unified Modeling Language (UML) diagrams such as Use Case diagrams, Activity
diagrams, Class diagrams and Sequence diagrams using Rational Rose and UML methodology.
● Experience in conducting Joint Application Development (JAD) sessions, project meetings, reviews,
walkthroughs, and customer interviews.
● Extensive experience with MS Visio, MS Project and Rational tools
● Managing reporting, analysis and decision-making for a change request using tools like ClearQuest and Excel.
● Ability to communicate effectively with all levels of management, other employees and clients.
● Excellent facilitation, mentoring and Technical writing skills including drafting contracts, documentation and
editing of user manuals.


Methodologies SDLC, Waterfall, Rational Unified Process (RUP), Agile, SWOT, SWAT
Modeling & Design Tools Rational Rose, UML, MS-Visio
Requirement Management Tools Requisite Pro
Defect Tracking Tool Rational Clear Quest, Bugzilla.
Version Control Tool Rational Clear Case
Testing Tools QTP, Win Runner, LoadRunner
Languages C, SQL, Visual Basic, HTML, CSS, XML, Web 2.0
Databases MySQL, SQL Server 2005/2008, Oracle 10g/9i
MS-Suite MS-Office, Ms-Excel, MS-Access, MS Outlook, MS Power-point, MS-
Operating Systems Windows XP/Net/2000/Vista/7, UNIX, Linux and MS DOS.


New England Securities, Boston, MA April 2010 – Present

Sr. Business Analyst

New England Financial, an affiliate of MetLife, is one of the country's premier financial services organizations. The
company offers a wide array of financial products, services and resources to individuals, families and businesses to help
them build financial freedom. New England Financial operates a combined home office staff and field sales force of over
5000, and is licensed to do business in all 50 states.
The project was to develop an investment management web application for the portfolio managers.
The project assigned was to work with a team to create a Web based portfolio management and asset management
system for portfolio managers to access customer’s accounts, update market information, trade online and evaluate their

● Gathered business requirements through interviews, surveys, prototyping and observations of account managers.
● Analyzed and prioritized user and business requirements, as system requirements, that were included while
developing the software.
● Prepared High Level Logical Data Models and BRDs (Business Requirement Documents) supporting
documents containing essential business elements, detailed definitions, & descriptions of the relationships, to
analyze and document business data requirements.
● Planned and defined system requirements to Use Cases and test plans.
● Created UML Diagrams like Sequence Diagrams, Activity Diagrams and process flow diagrams to elaborate
the new processes using Rational Rose.
● Conducted JAD sessions with management, SME (Subject Matter Expertise), vendors, users and other
stakeholders for open and pending issues to develop specifications.
● Worked closely with DBAs to establish clear data sourcing requirements and prepare data mapping
● Worked closely with the PMO group in defining timelines & schedules for the project.
● Updated the project plan regularly & provided the status of the project to all involved groups.
● Coordinated daily activities with the IT Developers, QA and Product teams along with the project management
● Assigned and tracked problems to the appropriate software development team for fixes.
● Created and managed project templates, use case templates, requirement types and traceability
relationships in Requisite Pro.
● Wrote Test plans and developed strategies with Quality Assurance group to implement them.

.NET, Windows XP, RUP, UML, Visual Basic, Rational Rose, Rational Requisite Pro, Rational Clear Case, UML 2.0.

Nationwide Insurance, Columbus, OH Aug 2009 – March 2010

Sr. Business Analyst

Nationwide is one of the largest insurance and financial services companies in the world, focusing on domestic Property
and casualty insurance, Health insurance, Life insurance and Retirement savings. I was involved in Nationwide Property
and Casualty insurance. I worked on the Web Application that provides Insurance Quotes to the prospective clients online
and maintains the Claims section. I was also involved in couple of other ongoing small projects.

● Gathered analyzed, documented business and technical requirements from both formal and informal sessions
and validate the needs of the business stakeholders.
● Conducted user interviews and documented business and functional requirements.
● Performed Requirement Analysis and developed UML Use Cases, Activity Diagrams using Rational Rose to
understand the requirements.
● Process and data flow models for STD (Short Term Disability), LTD (Long Term) and FMLA claims processes as
well as interfaces to Human Resources.
● Completed the documentation of Claims Scenario’s for the source system.
● Analyzed the existing claims process and specific business rule logic will be applied in the ACP model.
● Involved in creating business processes and modeling diagrams.
● Created use case scenarios and documented work flow and business process.
● Documented requirements associated change requests with requirements and connected requirements with Use
● Identified and documented data sources and transformation rules required for populating and maintaining data
warehouse content.
● Responsible for creating test scenarios, scripting test cases using testing tool and defect management for
Policy Management Systems, Payables/Receivables and Claims processing.
● Involved with all the phases of Software Development Life Cycle (SDLC) methodologies throughout the project
life cycle.
● Developed Data Conversion Strategy for converting data from the existing site to the new site
● Served as liaison for managing system requirements between the business and the software development team.

Environment: Windows XP Professional, Oracle9i, MS Access 2000, MS Excel, RUP, SQL, UML, Rational Rose,
Requisite Pro, Clear Case 2002, Rational Clear Quest 2002, Mainframe, MS Office suite, MS Visio 2003.

CVS Pharmacy, Providence, RI Sept 2008 – August 2009

Business Analyst

Domain: CRM
CVS pharmacy is among the renowned pharmaceutical companies in US. The project involved customizing and
enhancing a CRM application suite containing multiple modules. It involved Project Planning and Scope definition,
Functional analysis and design, User Requirements study, Software Quality control, Formulation of application support
plan, Transaction process management, Customer collaboration and Relationship management.

● Responsible for requirement and design documentation review, identification of Customer Management software
anomalies and test results, customer interaction and IT management.
● Rapid Application Development (RAD) principle was used in acute functionalities to design, document and
manage requirements throughout the life cycle of the project, including definition, design and testing phases.
● Conducted meetings and workshops to discuss high level requirements and developed User Requirements
Specification Document (URD).
● Conducted GAP Analysis in understanding how the upgraded system carries out the business functions and
assists in ensuring the timely and effective implementation.
● Conducted feasibility study and performed impact analysis for proposed enhancements.
● Worked closely with Developers and User Representatives, participated in the product design process including
specifications, end-user reviews and application walk-through
● Developed business use cases in most instances, worked extensively on Rational Requisite Pro in gathering
user Requirements, manage Workflows and elicit Communication plans.
● Generated Use Case diagrams using Visio to depict process flows, timelines and cost-benefit models.
● Analyzed ER diagrams for depicting entity relationships and mapped them to relational database
● Worked with On-site and Off-shore teams for User Acceptance Testing.
● Created test cases, test data, documented results and updated defect-tracking systems.
● Queried Oracle Databases to verify test case results. Executed test scripts developed by QA team to check main
functionality of application.
● Interacted with Development and QA Team to ensure overall quality and scalability of the software.

Environment: Java/J2EE, XML 1.0, HTML, Oracle 10g, Rational Requisite Pro V7.1, Rational ClearCase V7.1, Rational
ClearQuest V7.1, MS Office, MS Project, MS Visio, UML2.2, RUP, RAD.

Deutsche Bank, New York City, NY June 2007 – July 2008

Business Analyst

Deutsche Bank ranks among the global leaders in Corporate Banking and Securities, Transaction Banking, Asset
Management & Private Wealth Management.
The project was development of an automating process, ITDB, meant for monitoring trading activity within the bank and
specially that of Bank Employees and to make sure that there is no insider trading and customer front running. This
process involved loading trades, positions and other related information into the data warehouse and creating business
object reports to define threshold conditions and creating reports.

● Analyzed the portal of trading activity and secured web-based transactions and information.
● Gathered confidential information from the High Level Management and Technology Department.
● Conducted Various Research work on Financial Risk Assessments.
● Gathered Requirements from Corporate Clients of Deutsche Bank, In-house Technical Department and
● Managed the various phases of the Software Development Life Cycle (SDLC) during overall over project
● Documented the business requirements and translated the business requirements into functional specifications
including use cases.
● Actively involved in Documentation Management Implementation to organize and facilitate creation of
● Actively involved in all aspects of the analysis process including creating problem reporting, and documenting
● Created different Traceability views to maintain the Traceability of the requirements.
● Development of standard documentation package (Requirements, Specification, Architecture, Design, Operations,
and Quality Testing Plans).
● Provide and maintain reports between trading systems.
● Conducted specification reviews and walkthroughs with the designers, developers and stakeholders.

Environment: SDLC, UML, JAD, Rational Rose, Oracle, MS Visio, MS Project. QTP

BSNL, Pune, INDIA Sep 2005 – May 2007

Business Analyst

BSNL (Bharat Sanchar Nigam Ltd.) is one of the nation's leading wireless service providers and also plays a major role
in local telephone industry. The project was to develop a web application to provide the customers with detailed billing
information, usage, online payment, change rate plan and other features.

● Conducted project review meetings and gathered Business Requirement Documents (BRD).
● Conducted user interviews, gathered requirements and analyzed the requirements.
● Designed and developed Use Cases.
● Participated in JAD and interacted with technical leaders from various departments.
● Designed the business requirement collection approach based on the project scope and SDLC methodology.
● Conducted workflow and process diagrams.
● Assisted with user testing of systems, developing and maintaining quality procedures, and ensuring that
appropriate documentation is in place.
● Created and maintained documents (technical, business, project level and sops) to meet SDLC standards.
● Conducted User Acceptance Testing (UAT).
● Defined various scenarios for testing the application and wrote test cases based on these scenarios as well as
ad-hoc test cases based on interactions with users.
● Created a detail Requirements, Test plan and procedures for application.

Synechron, Pune, India June 2004 – Aug 2005

Jr. Business Analyst
Synechron is one of the biggest information technology companies with offices in 33 countries. Project involved creating
an internal database for maintaining records of the employees of Synechron such as salary, holidays they took, work time
etc for company records and yearly assessment.

● Conducted walkthroughs with the different department heads to have a deeper understanding of the
● Analyzed and documented the business requirements and generated reports for the Manager
● Created the software development plan and facilitated meetings with the developers.
● Developed flow diagrams for Business process of the company using Microsoft Visio.
● Use Case Modeling using Rational Rose for preparing Functional Requirements documents
● Follow up with the end users and developers for user satisfaction and change management if necessary.
● Functioned as the primary liaison between the business, operations, and technical groups throughout the project
● Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance testing
● Managed and tracked the resolution of project risks and issues.
● Extensive use of MS Project, Excel, Word, PowerPoint, Visio and various web based project management

Environment: Business Process Analysis, MS Visio, MS Office, Requisite Pro, Bugzilla, Rational Rose and MS Project

Bachelor of Engineering in Information Technology from Pune Institute of Computer Technology, Pune, India.