Test yourself how much you know about SAP CRM 1.

Can you tell me trade spend keys 2 R3 adaptor exists in R3 3. Business Partner category allows you to define number ranges 4. It is not possible to created your own business partner category 5. One role can have multiple data sets 6. In SAP,It is possible to identify duplicate BP master record 7. One relationship category can specify bidirectional relationship 8. Partner role in SAP R3 and classification in CRM used to define the interlinkage 9. Is it mandatory to define different org structure for sales and service 10. It is possible to transfer R3 org structure directly to CRM 11. R3 employee personal master can be transferred to CRM 12. It is possible to use distribution channel to define my CRM org structure 13. I can simultaneously use responsibility rule and org model rule 14. Org model is time dependent 15. Org model (HR) in R3 can be transferred to CRM 16. HR Master Record can be transferred to CRM 17. Terri and org mgt can be used simultaneously 18. User defined attributes can be used to define my CRM org models 19. Both in territory and org mgt it is possible to create different labels 20. It is possible to store inactive BP in CRM system 21. It is possible to store inactive products in CRM 22. Attributes in Product Master is attached directly 23. Will Org determination be triggered first then partner determination 24. Partner determination is done again after doc changes 25. Item cat can be made to be re-determined during copy control 26. Line item status as per R3 partial delivery will get updated in CRM doc 27. It is possible to do the billing of CRM service order in R3 28. In an activity journal template, can we really update material type 29. It is possible to create survey questions which will generate dynamic subsequent questions 30. It is possible to attach 2 alternative partner determination procedure to a transaction 31. When I am defining CRM access sequence, it is possible to refer business logic 32. It is not possible to handle free goods in CRM IPC ? through java

Customization from CRM to mobile data can be done through SBDOC 45. Is it possible to have CRM variant for 3 levels for products 41. Web client d. Processing time for action is specified in scheduled conditions 42. Following application are used using JSP a. Action can be used to take manual decision 43. It is possible to do the same when document is going to R3 40. In Solution Manager it is possible to initiate the integration testing 53. Internet Sales is an application that is built using JSP 54. What is the difference between replication and realignment in CRM? . Is it possible that in partner determination procedure. In partner determination procedure. Is it possible to transfer specific objects from R3 to CRM 38. How R3 text objects are brought into CRM? 57. Customization from CRM can be pushed to R3 system 46. I can use multiple relationship levels 35. Partner Portal 55. Middleware trace functionality can be used to monitor inbound queue 51.codes 33. Win client c. Workflow can be used for date driven process 44. Is it possible to used preceding document?s org units during copy 36. It is possible to combine both the CRM and R3 pricing conditions in one document 39. Consolidated Database is needed for every mBDOC 47. different partner function can be determined at different times 34. Internet Sales b. Mandatory IPC data loader is needed to pull the data from R3 to CRM system 37. Hierarchical distribution of business data among CRM ecosystem 49. Blueprint table exists in Enterprise portal server 56. How do we integrate the CRM with SAP R/3? Where do we mention the IP address of SAP R/3 server? What else is required? 58. Publication and subscription are linked one to one 50. Flow context in middleware can be defined using a formula 52. A BDOC can hold only modified fields 48. Action can be used to trigger a workflow 43. Collaborative Showroom e.

SAP APO as global ATP check and demand planning solution e. Sales organization is used for pricing b. SAP R/3 as a back end system c. Prospect d. CRM central serve b. The organizational structure can be different from R/3 and has no . Groups business partners together in a hierarchy for statistical or analysis purposes 65. Can you point out some details of BP ownership in CRM? Specifically. What is the organizational unit used for a. Can we create Business partner category 64. Customer c. Competitor 66. We would like to assign these partners to specific "channel managers. Business partner group hierarchy a." What constitutes this ownership? 61. we will be loading channel partners from R/3. The mapping classification from CRM to R/3 in PIDE a. The business partner GH allows you to group business partners in a multilevel GH c. Should clients implement both WinClient and WebClient for the IC or only one of them? Could you please explain this with supporting reasons? 62. Consumer (an organization or person) b. SAP enterprise portal as a tool to provide integrated access to all the systems 63. Fully grown my SAP CRM is built on the following components a. SAP BW system as a data ware house solution with comprehensive statistical and analytical possibilities d. Time dependent d. What is the difference between an activity and a task in CRM? 60.59. A business partner can be assigned to several hierarchies of different categories b.

.units b. You can assign scenario specific attributes to the relevant org units for org. Which BP?s belong to a territory 74. Org.restrictions regarding usable levels c.73. Product master 68. Can use hierarchies for representing territories c. Can assign permanently or for a definite time period 75. Can be mapped from CRM to SAP R/3 c. Reflect the market view of an organization b. Equivalent to R/3 plant d. Hierarchies can be time dependent b. Occupy positions b. We must link employees with territories via the HR position in org. management b. a. Organizational model can be maintained in CRM. Transaction type b. Derives all other org. transaction processing. Time stamp d. Who is responsible for a territory a. a. Specifies which products can be offered in a territory c. We can define our own attributes to define a territory . Business partner d. Territory management is used for a. determination. Is in charge of a business transaction . Organization data determination can be done using a. data profile is assigned to Transaction Type 69. Ways to determine the org units in a document 72. Is an optional organizational unit 70. Responsible organizational unit is used for. Organization structure c. Additional levels in CRM are mapped into R/3 automatically 71. For pricing c. Who has the highest revenue d. partner determination etc 67. To assign a user to a position u also need to have master data maintained for the same b. Which of the following are true. A holder can be? a. True for territory management a.

If a product type is assigned to a category only products of this type can be assigned to a category 77. Leads e. Business transaction category is a control attribute that controls a. Item category determination b. PC?s are assigned to Ptypes c. Business activity b. Control attributes in a transaction type a. Sales Transactions are a. With regard to copying and creating a follow up document following is true a. Product hierarchy to R3PRODHIER 79. Subordinate transaction type c. Inquiry? 80. Quotation c. Subordinate item category 82. Action profile f. Following is true with regard to product categories a. Attributes are assigned to set types d. Following is true with regard to attributes and set types a.76. Text determination procedure c. Initial assignment of products to product categories is done during download from OLTP b. Copy survey . Sales Order d. Control attributes of transaction type d. Can have hierarchy of product categories e. Number ranges 81. Set types and attributes can?t be transferred to R/3 78. Partner determination procedure d. Object relation procedure e. BOM explosion b. Material type to R3PRODSTYP b. Mapping of SAP R/3 to SAP CRM with regard to products a. Material group to R3MATCLASS c. PC can be assigned to many categories d. Set types are group of attributes or fields corresponding to various database tables c. Attributes are assigned directly to product master b.

Following is true with regard to incompleteness check a. Copy pricing agreements 83. ATP check c. Activity management is an important component of CRM. Change price at item level b. Copy item number d. Copy pricing agreements 84. System status can be controlled by system profile d.b. Auto creation of delivery document 88. Which of the following are true a. It?s controlled by status profile b. Header status is independent of item status except in case of status completed f. Copy control c. You define the source text of text types within access sequence b. The texts are automatically determined in a document or can be entered c. You must assign at least one object type to the status procedure c. Status profiles can be assigned to transaction type or item category 86. In customizing you define which fields are mandatory for which transaction type and/or item category c. Which of these functions are possible on sales transaction in CRM a. In copy control customizing what setting can influence transaction type and item category determination a. Copy item number d. Document flow d. Incompleteness check allows you to find out whether a document is complete or not b. Incompleteness check is not available on the CRM mobile client 87. Following is true for texts a. Can be assigned to transaction type and item categories 85. User status is set internally by the system e. Copy control c. Copy survey b. Task is transaction replicated to R/3 and mobile client . Which statements are correct for status management a.

A business partner or a product has not been assigned a tax classification. The business partner and product tax classification is made by assigning tax groups to the tax types that must be determined in any given country b. Business activity and task have the following in common a. Sold to party b. Have org data 90. IPC accesses CRM database c. Needs a specific date b. Schedule condition . Includes a business partner c. Activities appear in calendar if calendar flag is active for each partner functions and Activity type c. Tax calculation a. Bidirectional data exchange between my SAP CRM middleware and groupware solutions b. Which of the following are true a. Partner functions necessary for uploading sales order into R/3 a. the default tax group is used 97. The tax groups indicate whether a business partner is liable for or exempted from respective tax type that is imposed c. Order of customizing for partner determination 93. It consists of SPE.89. Activities and calendar integration a. The combination of tax group. Activities can be created or changed directly from calendar 91. Employee responsible 94. Identify the correct statements regarding the pricing in CRM a. IPC accesses R/3 enterprise 96. Fact sheet 92. True for actions 98. as it also includes data loader and limited product master information b. IPC is required to calculate pricing in CRM. Maintained in CRM. IPC is JAVA based technology 95. SCE and TTE only. Bill to party e. the country or region and the tax type determines the tax condition record d. Ship to party c. Payer d.

Supporting the develop community in creating new content and offering it to SAP portal customers c. What is role editor needed for? 117. What does the role definition determine a. SAP Net Weaver 109. Billing types d. What is a business scenario 46. Billing unit b. The collaborative business is used for . Administration console ?Replication Administration 104. Informing customers about available packages. Pages bundles iviews. What does the page definition include a. Following are the primary functions a. Item categories e. Delivering updates and patches 112. Main tasks of R/3 adapter 103. worksets.99. and iViews and making the content available for down load b. Key Blocks for people centric CRM 107. IViews are generally displayed through portal pages. Functions of Blueprint Application Builder 113. You can import predefined pages or create your own. Data exchange between R/3 and CRM 101. worksets. The delivery mechanism is in the iView studio. Item category determination 100. A task oriented content 108. What is business package 111. Functions of CRM Designer 114. Load filtering 106. roles b. roles c. What is Adapters ? 102. Publisher-Subscriber Concept 105. Three layers of Web Application Server 110. iview bundles pages. Billing prerequisites a. A list of iviews and associated pages 116. Blueprint tables 115. Number ranges c. worksets. List of the pages d.

Organisation Management determination 122. What is the difference between Campaign and Trade Promotion 119. Is it possible to create condition record in both crm as well as in R/3. What are the process of org. Can you give some example of business object. What are the process of org. conditon object 136. How the vol/trade spend tab is determined in marketing planner.mgt. customizing object.mgt1 142. What are the different bdocs available in M 137. If i create a new condition record in R/3 how do you sync with crm 140. what are the org. Can you give some example of business object.118. What are the different bdocs available in MW 127. what are the important settings needed .objects available in org. Do we need to assign workflow in Action 121. 141. How do you integrate R/3 with CRM 128.mgt 132.mgt.objects available in org. conditon object 126. What is the difference between Action & Workflow 120. customizing object. How the vol/trade spend tab is determined in marketing planner.determination 143. what are the org. What are the different data update in crm through middle ware 129. can you tell me different rule for org. What are the different organisational determination rule in CRM 123. what are the important settings needed 134. 131. Is it possible to create condition record in both crm as well as in R/3. explain in more details 125. explain in more details 135. How do you integrate R/3 with CRM 138. What are the different data update in crm through middle ware 139. can you tell me different rule for org. If i create a new condition record in R/3 how do you sync with crm 130. How the objective and tactics are controlled in Marketing planner 124.determination 133.

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