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18 February and
SAVE €300

Strategies • Best Practices • Education • Networking

The most important event of the year for
organizations that are using and evaluating SAP® for:

„ Inventory management

„ Warehouse management

„ Demand and supply planning

„ Sales and distribution

„ Forecasting and replenishment

„ Materials management

„ Supplier collaboration

„ Product track and trace

„ Order processing and variant configuration

„ Production planning and scheduling

„ Transportation planning and costing

„ Sales and operations planning

„ Global trade services

„ Regulatory compliance and quality management

„ Change management

„ Reporting tools and analytics

Co-located with PLM 2011, Manufacturing 2011,

and Procurement and Materials Management 2011
Join us 2

As challenges continue to affect the global economy, it’s essential that goods are
dependably made, and rapidly moved. With revenues slow to recover, there is a need for
innovative ideas and processes to create a new supply network model, where
collaboration exists between internal and external partners from idea to delivery. The
2011 conferences for logistics and supply chain management, product lifecycle
management, manufacturing, and procurement provide an opportunity to examine how
to run better by balancing innovation, mitigating the risks of today’s global economy,
and remaining poised for future growth. The events also present a new end-to-end
supply chain dynamic by introducing the “Idea to Delivery” processes.

Idea to Delivery spans all business processes—both strategic and tactical—to offer best
practice solutions that integrate with supporting technology, and are bolstered by stakeholder investment. This
collaboration is proving to be a worthy asset en route to gaining a competitive advantage. Today, previously siloed
processes are increasingly operating as a single, integrated organism: From new product development and
introduction; across responsive supply networks that encompass sourcing, sales, planning, and production; to
storage and delivery; and to after-market parts management.

The Idea to Delivery processes will be further described as part of the conference tracks for logistics and supply
chain management, product lifecycle management, manufacturing, and procurement. These conferences will help
you drive insights and actionable next steps on how to leverage the right tools, reports, and performance techniques.
The events will help you get the information you need to break down those silos separating critical, interdependent
operations within your current SAP system, and your future enhancements.

I hope that you will join us.

Richard Campione
Senior Vice President, Suite Solution Management

Jumpstart Day Conference, 13-15 April
Tuesday, 12 April Wednesday, 13 April Thursday, 14 April Friday, 15 April
8.00 Registration opens 7.30 Registration opens 7.30 Registration opens 7.30 Registration opens
9.00 Morning Jumpstart 8.30 Keynote address 8.30 Breakout sessions 8.30 Breakout sessions
10.15 Breakout sessions 10.15 Breakout sessions 10.00 Breakout sessions
12.00 Lunch
11.45 Breakout sessions 11.30 Breakout sessions
11.30 Lunch
14.00 Afternoon Jumpstart
13.00 Lunch 12.45 Lunch
sessions 13.00 Breakout sessions
14.30 Breakout sessions 14.00 Breakout sessions
17.00 Registration closes 14.45 Breakout sessions
16.00 Breakout sessions 15.15 Conference concludes
16.15 Breakout sessions
17.15 Sessions conclude
17.30 Ask-the-Experts,
Cocktail reception

For more information and to register, visit or call SAPinsider at +1-781-751-8700
Overview 3

Jumpstart Day • Tuesday, 12 April

Special pre-conference sessions hosted on this day fortify your understanding of critical technologies and enhance your learning experience at the main
conference. Attend any Jumpstart Day sessions of interest to you. Jumpstart Day attendees receive an exclusive CD containing the slides from all Jumpstart

„ Attend any Jumpstart Day sessions of interest to you

„ Jumpstart Day attendees receive an exclusive CD containing the slides from all Jumpstart Day presentations
„ For full session descriptions, refer to pages 14-37

Conference • 13-15 April • More than 150 sessions spanning 10 tracks

Track 1. Vision and leadership: Excellence, innovation Page 14

Track 2. Order-to-cash: Processing, integration Page 17

Track 3. Plan-to-make: Forecasting, planning, scheduling Page 19

Track 4. Source-to-pay: Procurement, sourcing, materials management Page 22

Track 5. Inventory-to-replenish: Collaboration Page 25

Track 6. Storage-to-delivery: Warehouse, transportation Page 26

Track 7. Quality, tracking, compliance Page 29

Track 8. Make-to-ship: Manufacturing solutions Page 31

Page 33
Track 9. Idea-to-obsolescence: Product lifecycle management

Page 36
Track 10. Technology and implementations

Tools and topics covered in this conference include:

SAP ERP integration and optimization SAP Transportation Management (SAP TM) SAP Product Lifecycle Management
SAP Advanced Planning & Optimization SAP Extended Warehouse Management (SAP PLM)
(SAP APO) – all components (SAP EWM) SAP solutions for Manufacturing
SAP Event Management SAP sales & operations planning SAP Service Parts Planning
SAP BusinessObjects™ Global Trade SAP NetWeaver® Business Warehouse SAP Enterprise Inventory Optimization
Services (SAP NetWeaver BW) SAP NetWeaver Process Integration
SAP object event repository (SAP OER) Mobile technologies (SAP NetWeaver PI)
Supply network traceability (SNT) SAP Supplier Relationship Management SAP Supply Network Collaboration
SAP Auto-ID Enterprise (SAP SRM) scenarios (SAP SNC)
Radio frequency (RF)

For more information and to register, visit or call SAPinsider at +1-781-751-8700

Educational and networking opportunities

More than 150 educational sessions and forums
Expand your skills and knowledge by learning from the top experts at SAP, independent consultants, and your
industry counterparts. Logistics and Supply Chain Management 2011 offers more than 150 sessions across ten
tracks that will show you how to get the most out of your system.

Jumpstart Day
Special three-hour, pre-conference sessions hosted on Tuesday, 12 April, offer you the opportunity to explore
new trends and strategies, fortify your understanding of critical SAP technologies and solutions, and enhance
your learning experience at the main conference.

Sit down one-on-one with the leading experts to ask questions and get detailed, authoritative answers. Build
on what you learn in the breakout sessions, and get insights you can apply at your own organization.

Insider discussion forum

Hear about your peers’ projects, challenges, and ongoing initiatives. Benefit from the insights of a moderator
who is a topic expert and who will also facilitate discussion. Hear “war stories” and gain “how-to” information
and techniques that have worked for other companies.

Case studies
Take away best practices and methodologies taught by the companies that practice them. Learn from highly
experienced SAP customers to solidify your own strategies and tactics. Build a network of peers you can call
on for years to come.


This popular forum offers attendees the opportunity to meet leading authors from SCM Expert LIVE and
discuss topics from recent articles. Follow the framework of the article as the author guides you through the
most important parts. You’re not just a reader — you’re a participant. Share your own best practices related
to the topic or ask questions pertinent to your individual situation, regardless of company or industry. You will
gain insight from not just the author, but other participants as well.

Post-session Q&A forum

Do you ever attend an important session and feel like there’s not enough time to get your most pressing
questions answered? For the first time this year, attendees will have an opportunity to join the speaker for a
lively Q&A forum immediately following the speaker’s session.

Conference orientation session and introduction to networking

This informative session will familiarize you with the key elements of this conference, including its educational
sessions, networking forums, Solutions Showcase layout, and more — everything you need to know to get
the greatest value from your conference experience.

Evening receptions
Interact with the best and the brightest minds working with SAP software. The people you meet here
share the same challenges — they are peers you will stay in touch with and look to for guidance well after
the conference is over. Network with leading vendors to learn more about solutions and services that
complement your SAP landscape.

For more information and to register, visit or call SAPinsider at +1-781-751-8700

Customer-delivered case studies

Take home best practices and methodologies taught by the actual companies that practice them. Learn from highly experienced
SAP customers to eliminate the guesswork from your strategies and tasks. Customer case studies at Logistics and Supply Chain
Management 2011 include:

A look at how Arla Foods managed How Pioneer streamlined How Repsol leverages a centralized
its integrated SCM upgrade as a warehouse picking with a voice- SAP MII deployment to manage
project enabler, with outsourcing activated solution critical shop floor data for
partners PAGE 26 integration and regulatory
PAGE 15 compliance
How Mars automatically triggers, PAGE 32
How Hollister simultaneously tracks, and ships small parcels
minimized inventory costs and using a third-party tool How Danone’s SAP PLM
stabilized service levels using two PAGE 27 implementation improved the
little known, but effective, tools health of its integrated product
PAGE 18 Why and how Honeywell development process
automated warehouse operations PAGE 33
A look inside Fonterra’s new global with a mobile solution
sourcing strategy utilizing SAP for PAGE 27 How Hilti tooled critical product
product planning and capacity data migration from a homegrown
scheduling Why and how Hilti deployed SAP landscape to SAP ERP in nine
PAGE 19 EWM as an integrated solution to engineering locations across seven
streamline material flow in their countries
How Colgate-Palmolive sizes complex production environment PAGE 34
consumer goods inventory buffers PAGE 28
by leveraging SAP ERP data How a utility company initiated a
PAGE 19 Lessons from British American unique collaboration scenario for
Tobacco’s track and trace solution contracted services using a
How Repsol modelled an SAP APO implementation supplier portal as an enabler
SNP optimizer scenario to manage PAGE 29 PAGE 35
constraints and streamline the flow
of goods through its distribution How an SAP upgrade enabled Under the hood at the Dansk
network Clariant to automatically manage Supermarked SAP EWM
PAGE 20 and resolve customer complaints deployment
with integrated quality notifications PAGE 37
How an automotive manufacturer PAGE 29
successfully manages planning A technical view of how DP DHL
and distribution for thousands of How Intel deployed Supply Chain integrates its SAP purchase-to-pay
active service parts using service Event Management as a way to solution with non-SAP financial and
parts planning and supply network manage its purchasing process by order processing systems
collaboration functionality exception PAGE 37
A technical look at how Clariant
A step-by-step guide to how How PMG leverages SAP MII to automates quality inspection data
Deutsche Post DHL (DP DHL) collect production data, and for stock release
leverages SAP for its requisition-to- manage production exceptions PAGE 37
pay process PAGE 31
A detailed look at PepsiCo’s
How Atos Origin is transforming a repetitive manufacturing strategy
formerly country-led, siloed for its high-volume production lines
purchasing environment toward a PAGE 31
centralized, procure-to-pay

For more information and to register, visit or call SAPinsider at +1-781-751-8700

Thought Leadership Sessions for executives and senior managers

Logistics and Supply Chain Management 2011 will offer senior supply chain managers and executives the opportunity to hear
from thought leaders and industry experts about the latest trends and best practices deployed by best-in-class supply chain
organizations. These sessions go beyond the technical issues and challenges and offer fresh ideas and perspectives to help drive
supply chain strategy, regardless of the composition of your system landscape.

How best-run businesses meet increasingly Making and keeping SAP relevant in your
dynamic and variable demand in a global organization: Tracking the changing role of IT in
marketplace: A journey toward supply chain your business
segmentation Chris Moose, Partner
Noha Tohamy, Vice President IBM Business Consulting Services
Supply Chain Research, Gartner
What your supply chain is trying to tell you:
A best practice look at sourcing and procurement Unlocking critical decision support data
technology, and where SAP fits in Chris Moose, Partner
Duncan Jones, Principle Analyst IBM Business Consulting Services
Forrester Research
The key to sustaining supply chain improvement
A model to align manufacturing and product for leaders
supply through active performance metrics Martin Rowan
Simon F. Jacobson, Research Director Senior Partner, Reveal
Other corporate management
A new six-step methodology to achieve supply
Getting on the right track fast, and with no further chain network optimization
investment Toby Brzoznowski
Martin Rowan, Senior Partner LLamasoft
Sourcing and procurement benchmarks and best
Tools, tips and templates for conducting successful practices: Lessons from 300 companies
evaluations of your SAP project implementation, Lalitha Rajagopalan Director
upgrade and on-going initiatives Procurement Solutions
Doug Whittle
Whittle Consulting Group Best practices in manufacturing —
How do you measure up?
Achieving a culture of continuous improvement David Strothmann, Customer Value Network Director
through Centers of Excellence, communities of Manufacturing/Lean Enterprise
practice, user groups, and social networks SAP
Doug Whittle
Whittle Consulting Group Innovation as a reusable commodity
Joe Barkai, Practice Director, Product Lifecycle Strategies
IDC Manufacturing Insights

For more information and to register, visit or call SAPinsider at +1-781-751-8700

Keynote speakers

General Assembly • Wednesday, 13 April

Competing in the “Networked Normal”:
A pathway to growth through innovation and collaboration
As global market conditions show promise of shifting toward economic recovery, market leaders are increasingly
set apart from the pack by turning their focus toward business innovation and collaboration, past the hallmarks
of the traditional supply chain where products are reliably made, and rapidly moved. These leaders know that to
emerge stronger from the recession demands innovative ideas and processes, in turn, enabling dynamic, ever-
changing demand and supply network models, where speed and real-time collaboration between internal and
external partners, from idea to delivery, separate the winners from the losers.
Richard Campione
Senior Vice President Responding to the speed of change – whether driven from erratic or unforeseen customer demand, heightened
Suite Solution trade requirements, or competitive emerging markets – organizations require agility that demands simplicity,
Management where IT investments, instead of furthering the burden, free up resources and talent to capitalize on new oppor-
SAP tunities. Critical to drive future growth, is the way that organizations will leverage the networks outside their
immediate supply chain, as a way to harness fresh ideas, identify and respond to emerging opportunities swiftly,
capitalize on social media and tools, and deploy cross-industry best practices.

In this keynote address, SAP Executive Richard Campione will share how leading SAP customers of all sizes are
navigating this new business climate utilizing a blueprint of SAP solutions specifically designed to enable net-
work-wide collaboration across the partner community, to engage deeply with customers, and consumers, and
exploit social media channels, to unwire their enterprise, and deliver real-time analytics and insight to lines of
business personnel throughout the idea to delivery process.

SCM 2011 Keynote Address • Wednesday, 13 April

The new supply chain: Reinventing the idea-to-delivery process

2011 holds significant opportunity for those companies that invest in innovation during these uncertain times.
To be successful and to grab competitive advantage and market share, enterprises must continue to create more
responsive end-to-end supply chains; supplanting traditionally siloed sales, service, procurement, production,
storage and inventory practices, with an integrated idea-to-delivery process.

This keynote explains how SAP is supporting its customers to better manage the dynamic needs of the global
Richard Howells supply chain. It goes on to highlight newly available capabilities within SAP Supply Chain Management;
Vice President explaining how they fit into an overall solution footprint, enabling customers to take advantage of economic
Solution Management SCM opportunities going forward. This keynote will explain how companies can flexibly re-plan to help meet service
SAP targets, effectively collaborate with trading partners, confidently provide promise dates during the ordering pro-
cess, and better manage compliant logistics processes with supply chain execution solutions.

Finally, the keynote offers customers newly available deployment strategies and tools to accelerate their ROI
from these solutions – even in the presently unique market conditions – to support supply chain management
as an enabling solution toward process integration.

Stephan Kreipl
Head of Solution
for Supply Chain Planning
and Collaboration

For more information and to register, visit or call SAPinsider at +1-781-751-8700
Jumpstart Day 8

Join us for Jumpstart Day — Tuesday, 12 April

Jumpstart Day offers you special three-hour sessions that enable you to:

„ Fortify your understanding of critical SAP technologies and solutions

„ Explore new trends and strategies
„ Enhance your learning experience at the main conference

By registering for Jumpstart Day, you can:

„ Attend any Jumpstart Day sessions of interest to you

„ Benefit from expert-led instruction, demos, guidelines, and dedicated
question-and-answer time
„ Receive exclusive Jumpstart Day take-home materials containing the slides
from all the day’s presentations
„ Participate in a networking lunch with other Jumpstart Day attendees

Jumpstart Day Sessions

Tuesday, 12 April

A beginner’s guide to SAP Supply Chain Management (SAP SCM) page 9

Why and how to implement SAP APO functionality for demand planning page 9

A beginner’s guide to SAP APO functionality for supply network planning page 10

A comprehensive guide to warehouse management functionality and inventory

page 10
management options from SAP
How to accomplish inventory replenishment with SAP: A business process
page 11
Interactive workshop: Dynamic techniques to help business users embrace new
page 11
supply chain solutions and process initiatives
What every SAP customer needs to know about enterprise mobility and enabling
page 12
on-device strategies

A comprehensive guide to SAP Product Lifecycle Management (SAP PLM) page 12

How SAP Portfolio and Project Management can help support your company’s IT,
page 13
product innovation, and capital projects
Connecting the top floor to the shop floor: A comprehensive look at SAP solutions
page 13
for manufacturing

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Jumpstart Day 9

Jumpstart Day — Tuesday, 12 April

A beginner’s guide to SAP Supply Chain Why and how to implement SAP APO
Management (SAP SCM) functionality for demand planning

Whether you are considering an SAP Supply Chain Manage- Delve into key SAP APO functionality for demand planning to
ment (SAP SCM) implementation, are in the middle of one, improve forecast accuracy and adapt to changing customer
or are planning to upgrade or expand your SAP SCM foot- demand. Walk away with practical implementation tips that
print, this three-hour session will help you understand the will help you plan and execute a demand planning project.
full functionality and application history of SAP SCM — both Gain a solid understanding of demand planning functionality
on its own and in relation to the SAP ERP features it supple- for statistical forecasting and forecasting based on demand
ments. Get an overview of all five components of SAP SCM: history. Find out how to incorporate causal factors, such as
SAP Advanced Planning & Optimization (SAP APO), SAP Sup- planned advertising spend and competitor activity. Under-
ply Network Collaboration (SAP SNC), SAP Forecasting and stand how to test forecast models, and consensus-based
Replenishment, SAP Event Management, and SAP Extended planning. Learn how to address specific forecasting chal-
Warehouse Management (SAP EWM). Examine the architec- lenges, such as how to factor in seasonal versus promotional
ture, technology landscape, dependencies, and requirements demand cycles. Determine how to properly set up key data
needed to implement one, a few, or all of the SAP SCM structures that enable efficient forecast execution. Examine
applications. Learn how to assess the costs and benefits of the SAP landscape architecture and dependencies between
implementing SAP SCM. Get steps to build the business and demand planning, SAP NetWeaver Business Warehouse (SAP
technical criteria to help you prioritize which applications to NetWeaver BW), and SAP ECC. Understand how your data
implement first, next, and last. Examine the requirements and design will directly affect demand planning system perfor-
challenges of integrating SAP SCM with SAP ERP. Gain insight mance. Get tips to avoid common deployment pitfalls, such
into how to determine if, whether, and how to replace or as poor data integrity, over-configuration, and inadequate
enhance existing SAP ERP functionality with SAP SCM. planning area design.

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Jumpstart Day 10

Jumpstart Day — Tuesday, 12 April

A beginner’s guide to SAP APO functionality for A comprehensive guide to warehouse

supply network planning management functionality and inventory
management options from SAP
This introductory session offers a comprehensive overview of
SAP APO functionality for supply network planning, as well as This special three-hour session provides a unique look into
expert recommendations for if, whether, and how to embark SAP ERP functionality for inventory and warehouse manage-
on a supply network planning implementation project. See ment (WM). Find out when it makes sense to use inventory
demonstrations and explore the features, operation, and management to manage warehouse stock that may not war-
data requirements of supply network planning. Get an over- rant a full-blown WM implementation, and see when WM
view of heuristics and optimization-based planning options, functionality might be a better choice over inventory man-
capacity leveling functionality, capable-to-match (CTM) func- agement. Dive into the many options available from SAP
tions, multilevel supply and demand matching features with — standard WM, SAP ERP warehouse management func-
deployment, the transport load builder, the alert monitor for tionality, task and resource management (TRM) and SAP
exception management, safety stock planning features, and Extended Warehouse Management (SAP EWM), and grasp the
vendor managed inventory (VMI) functionality. Understand key functionalities of each release so that you can choose the
how supply network planning interacts with demand plan- right tool to help you drive new efficiencies in your business.
ning, global available-to-promise, and production planning Learn the best options to support stock placement strate-
and detailed scheduling functionality. Explore requirements- gies, real-time monitoring of floor tasks and/or resources,
driven strategies for selecting the appropriate supply network fixed and random bin replenishment, and picking strategies.
planning engine. Examine the technical infrastructure require- Fortify your knowledge of SAP options for supporting radio
ments — such as system landscape, hardware sizing, and frequency identification (RFID), and determine whether an
cross-system integration requirements — involved in imple- RF-enabled warehouse can provide real-time visibility that
menting supply network planning. Receive best practices to improves productivity in small and large warehouses. Take a
prepare and train end users for working with supply network walk through capabilities such as cross-docking, value added
planning. services, yard management, labor management, dynamic
cycle counting, and more.

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Jumpstart Day 11

Jumpstart Day — Tuesday, 12 April

How to accomplish inventory replenishment Interactive workshop

with SAP: A business process approach Dynamic techniques to help business users
embrace new supply chain solutions and
This session will walk you through the various replenishment process initiatives
scenarios that your SAP system supports as a way to meet
volatile consumer demand and ensure service levels are met. New solution implementations, upgrades, and process initia-
Whether you are running SAP Advanced Planning & Opti- tives have one thing in common — they all require a change
mization (SAP APO), leveraging your core SAP ERP system, in the way business users do their jobs. This special three-
SAP Supply Network Collaboration (SAP SNC), or using these hour interactive workshop offers new approaches and tools
engines in combination, understand how to implement the that can help your users adapt to these changes and fully
ideal scenario for your environment, or refine the choices you embrace and adopt your new solution or way of doing busi-
have made to date. Get recommendations by industry for ness. Step through a proven assessment worksheet that offers
the best choice scenario, and learn how to configure replen- guidelines you can use to address, manage, and foster a cul-
ishment with non-SAP partners. Examine implementation ture of change, both individually and organizationally. Learn
scenarios, including vendor managed inventory (VMI) and how to build a formal change management program using
see how a vendor continuously and automatically replen- a seven-step roadmap that guides both management and
ishes a trading partner’s inventory, streamlining collaborative end users through the critical change process. Walk through
inventory and order fulfillment. Learn how SAP APO func- a series of 24 key questions that help you recognize where
tionality for demand planning and supply network planning your team is in the four-part cycle of organizational transition
integrates with SAP ERP and vendor software via electronic — denial, resistance, exploration, or commitment. Examine
data interchange (EDI) to replenish stocks, generate purchase the right ways to make decisions about new functionality,
orders, and enable truck load building. Grasp how customer roles, responsibilities, and cross-functional team communica-
managed inventory (CMI) can benefit both supplier and cus- tion in order to gain the support of your business users. Gain
tomer by reducing or eliminating returns, and stock outs. insight into how to keep stakeholders informed, engaged, or
Examine best fit scenarios for deploying responsive replen- involved throughout the project or process initiative life cycle.
ishment, such as for achieving short-term planning goals. Find out how to use a self-evaluation tool that will help you
Take home a matrix that maps business scenarios to SAP communicate change more effectively to end users and to
functionality. the lines of business. Take home a customized personal com-
mitment sheet that outlines your next steps and a course
of action to transform you and your users from victims of
change to leaders of change.

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Jumpstart Day 12

Jumpstart Day — Tuesday, 12 April

What every SAP customer needs to know about A comprehensive guide to SAP Product
enterprise mobility and enabling on-device Lifecycle Management (SAP PLM)
This special three-hour session offers the opportunity to eval-
Whether you have an existing enterprise mobility strategy uate SAP Product Lifecycle Management (SAP PLM) features,
or you are looking to expand your key SAP processes on- operations, and usage scenarios, and provides a roadmap
device, this comprehensive session will guide you through showing what you can expect in the next release. Examine
the business and technology trends that are shaping mobility current features to learn how to use SAP PLM to support the
initiatives in the SAP enterprise. following areas of your new product development life cycle:
managing specifications and recipes, bill of materials (BOMs),
y Learn how to use mobility to identify opportunities for product structures and product documentation, product
driving value in your enterprise
development for discrete and process-oriented manufac-
y Find out how to best use mobility to free up your sales turing, engineering change management, computer-aided
force, employees, and customers to access and take design (CAD) integration, quality management, compliance,
action on enterprise data any time and anywhere portfolio and project management, and using the enhanced
y Understand what technology and solutions are available navigation functionality and a user interface optimized for
from SAP and partner companies product development. Gain insight into the latest release of
the SAP Portfolio and Project Management toolset (version
y Compare and contrast the different types of mobility
5.0). Review the roadmap for SAP PLM, including the latest
solutions and how these solutions will benefit your SAP
CRM and SAP ERP applications release of SAP PLM 7.01 with its new functions for change
management, workflow, and handover to manufacturing
y Hear about the role tablet computers and smartphones of product development data, and the functions in devel-
are playing in enterprises today and how demand for opment for the next release to support your organizational
these devices will shape mobility in the coming months
needs (including functionality for process-oriented and dis-
for your employees, partners, and customers
crete industries.)
y Step through demos of how business dashboards,
approvals, alerts, and micro applications can enable
workers inside and outside the traditional walls of your
y Leave knowing how to start your own enterprise mobility
strategy with sample case studies and planning tools that
will help you avoid the pitfalls that can derail mobility

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Jumpstart Day 13

Jumpstart Day — Tuesday, 12 April

How SAP Portfolio and Project Management Connecting the top floor to the shop floor:
can help support your company’s IT, product A comprehensive look at SAP solutions for
innovation, and capital projects manufacturing

This special session offers an in-depth introduction to SAP Examine the SAP solutions for manufacturing available for
Portfolio and Project Management, a part of the SAP Prod- process and discrete manufacturers. See how to map SAP
uct Lifecycle Management (SAP PLM) suite of products. This functionality for manufacturing to your shop floor and pro-
session is designed to help you structure your portfolio, and duction planning, execution, maintenance, quality, and
score, compare, and prioritize projects (and track their prog- environmental, health, and safety requirements. Explore in
ress). Find out how to leverage SAP Portfolio and Project detail the features, functions, and deployment scenarios for
Management to support three primary scenarios: IT sup- plant maintenance, SAP Manufacturing Integration and Intel-
port and technology projects, product innovation projects, ligence (SAP MII), and SAP Manufacturing Execution. Learn
and capital projects. Learn how to use SAP Portfolio and Proj- how to determine the optimum mix of SAP applications
ect Management to support the key drivers for each of the and SAP partner applications to support your manufactur-
three different ways to plan and track project costs, resources, ing environment. Examine the solutions and action steps
and progress. See how to use the information in dashboards required to put you on the path to the “perfect plant.” Bolster
and reports to make better decisions; and view the new your knowledge of ISA-95, the international standard for inte-
capabilities available with SAP’s latest release. Understand grating manufacturing and ERP systems, and find out why
the landscape dependencies, and implementation options. and how it is critical for companies seeking to improve manu-
Whether it is managing data migration for an upgrade, facturing processes. Understand the complexity and value of
tracking your unique process to launch new products, or connecting the “top floor to the shop floor.” Evaluate SAP MII
managing capital projects, this session will help ensure that as a way to pull data from disparate systems for a single view
you are squeezing out all of the functionality you can to sup- of the truth. Step through demos that highlight key features
port your projects. of SAP Manufacturing Execution and help you determine if
it is a good fit for your discrete manufacturing needs. Get a
sneak peek into SAP’s planned roadmaps and innovations for
its product portfolio of manufacturing solutions.

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Track 1 14

Vision and leadership: Excellence,


How best-run businesses meet A new six-step methodology to

increasingly dynamic and variable achieve supply chain network
demand in a global marketplace: optimization
A journey toward supply chain What if product packaging is done in China
segmentation instead of the United States? What are the real
Viewing your supply chain as a monolith is no total-cost ramifications to ship ocean instead of
longer viable, or reasonable, and practices that air? What if production is consolidated to one
have proven to engender a competitive advan- facility instead of three? How does centralized
tage in the past now require more stealth-like distribution compare to regional? Grasp a new
Tools, tips, and templates for
precision and responsiveness. While some and exciting methodology that is designed to
help you achieve a best-in-class supply chain
conducting successful evaluations
products, suppliers, and customers require
network, based upon your key enterprise finan- of your SAP project implementation,
agility, others need efficiency, and still others
require immediacy. This presentation offers cial and operational data. Find out how your upgrade, and on-going initiatives
peers are determining winning supply chain A critical-but-often-overlooked component of
a proven platform designed to distinguish
strategies, starting with defining the type and large SAP project initiatives is the end (post-
among these demands so that you readily
granularity of data needed to create effec- mortem) evaluation, in which the project team
understand, optimize, focus, and deliver in
tive analytical models. See how simulations gathers data to determine how to improve and
response to the primary goal of each product
are structured based upon your supply chain be even more successful in future phases of its
or service supply chain. Understand segmenta-
variables, and organized by category for com- current project, new implementations, as well
tion as a multi-phase journey that enables the
parison, including manufacturing footprint, as upgrades. This session will provide you with
dynamic allocation of cost to critical business
stocking and distribution, transportation, trade specific tools, templates, and guidelines to
decisions. Examine how to model segmenta-
regulations, and more. Understand how the conduct useful, effective project evaluations,
tion, including a cross-functional assessment
tools that accompany this methodology enable incorporating both quantitative and qualita-
designed to align incentives. and targets. See
end-to-end supply chain analysis, trading off tive methods. Get applicable tips to determine
how to cluster demand streams to value chains
countless variables to identify the optimal which stakeholders to include in the feedback
based upon sound metrics and governance.
structural design for your global supply chain process, when to include them, and learn prac-
Walk through segmentation models that differ-
network to achieve the lowest total costs. tical ways to increase their participation to
ent industries and organizations have initiated,
ensure you have the information needed for
and gain insights on how to structure this
Making and keeping SAP relevant continuous improvement. Find out how to
framework within your supply chain network.
facilitate and organize the data collection and
in your organization: Tracking the
feedback process, including ways to follow up
Getting on the right track fast, and changing role of IT in your business with participants who have provided input, to
with no further investment Does your IT department consider SAP as a ensure the most important recommendations
Achieving the promised competitive edge “transaction” engine? Do you lack organiza- are carried through.
and return on your SAP investment can be tional support for your necessary SAP initiatives?
like painting a moving train while it’s gaining Can you link your SAP investment with your
speed. It’s a constant battle of trying to contin- company’s strategic goals? This session will
uously catch up to ever-advancing technology. show you how to align your SAP portfolio with
This session will help supply chain leaders — your company’s objectives. Understand the
who have too many choices and too little time evolving role of IT as a strategic business con-
— gain a fresh perspective on how to leverage tributor to the continued improvement and
SAP to support organizational goals. Find out success of the end-to-end supply chain. See
how to leverage your SAP system to support how IT is incorporating the latest consumer
process integration while using your existing technologies and trends, such as the use of
technology. Explore proven best practices to integrated mobile applications, collaboration
get your supply chain on the right track and sources, and cloud computing (to name a few)
in perfect alignment for future growth, start- with the business user’s expectations. Measure
ing with a self-assessment that will help you your organization’s readiness with self-evalua-
to define your supply chain’s maturity. This tion against a “Technology Maturity” scale, and
10,000-foot view also provides the first step in identify actions that can enable an increase
a five-point roadmap that will help to ensure on your organization’s IT return on investment
continual innovation and improvement. (ROI), leveraging SAP technologies as a way to
move up the maturity chain.

Track 1 continued on next page

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Track 1: Vision and leadership: Excellence, innovation 15
Case study What your supply chain is trying to Are you ready to mobilize your SAP
A look at how Arla Foods tell you: Unlocking critical decision projects?
managed its integrated SCM support data Whether your interest is to bring more mobil-
upgrade as a project enabler, with Understand the role of reliable analytics as a ity to the warehouse floor to streamline picking
outsourcing partners competitive weapon and your greatest asset. and putaway operations, or on the shop floor
Understand the drivers behind the Arla Foods For the technical architect and business owner to monitor events in real time — this ses-
upgrade strategy, as a project enabler to acti- alike, this session will show you how to mine sion will help you assess your readiness to
vate company-wide improvement initiatives. your existing SAP solutions from a data archi- go mobile. Get a step-by-step methodology,
Learn how Arla evaluated which activities are tecture perspective to unlock and drive the derived from numerous mobile deployment
most suitable to outsourcing based upon a insight your business initiatives need to contin- projects, to help you evaluate your business
risk profile that ranks, and enables a com- ually improve. Understand key SAP ERP-based needs, and compare them to available SAP and
parison of criteria, such as: customer service data elements (price, characteristics, customer related technologies so that you can determine
targets, anticipated level of internal disrup- number, etc.) and database tables that provide if your next best strategy to gain a competitive
tion, user competence, and more. See how the the foundation for improvement. See how to advantage includes mobile solutions. Learn
company structured a three-way partnership chart key business measures, such as key per- how mobility projects differ from other SAP
to launch one of these major projects, an SAP formance indicators (KPIs) to SAP data elements. projects you have implemented. Understand
Advanced Planning & Optimization (SAP APO) See real-life examples from field experience of SAP NetWeaver mobility functionality, typically
implementation, as a way to create the optimal companies who are using analytics to drive a used in off-line data collection (field sales and
production resource utilization process. Gain differentiated business result, including how to service, plant maintenance equipment repair,
insight as to how Arla managed and structured financially justify the investment in improved or yard management facilities). Get advice on
subcontracting partnerships for the functional, analytics capabilities. Understand the latest business processes and function key mapping
technical, and hardware integration, in ways SAP solutions that support enhanced analytics, to support an optimal blueprint design for your
that would reduce downtime, mitigate risk, as part of the SAP Business Suite, and enhance- environment, along with a hardware analysis.
and yet still be agile when partnership depen- ment options. Find training tips that help to foster user adop-
dencies caused plans to change. Understand tion. Take away real-world lessons learned,
the challenge Arla faced to ensure cross-func- How sustainability practices including roll-out scenarios, and scoping real-
tional analytics were not compromised during enable the supply chain istic expectations.
the upgrade. Gain post-mortem tips for the stakeholder as a responsive
ways Arla devised ongoing end-user support. business partner Align production processes with
Gain insights on how to support market your supply chain to create
Achieving a culture of continuous demands for more responsible business and stability and achieve tangible
improvement through Centers of operational practices, leveraging the SAP tool- value
Excellence, communities of set to effectively manage information related Learn how to take advantage of standard SAP
practice, user groups, and social to sustainability. Understand how your peers tools and reports that support the alignment
networks are optimizing sustainability practices as a stra- of production activities with your end-to-end
What do you need to put into place to keep tegic platform that has benefits beyond typical supply chain, and ensure optimal performance.
your key SAP stakeholders engaged and sup- inventory and service cost controls, extending Leverage SAP ERP out-of-the-box tools and
ported — from executives to your end users? to the end-to-end supply chain stakeholder. reports for stock analysis and to monitor sup-
See how other high-performing organizations Look at some of the key performance indica- ply chain exceptions. You have them, you’ve
are reducing total cost of ownership in their tors (KPIs) that drive continual sustainability paid for them, now use them! See how, by
SAP investment, and increasing their return on improvements, and map how SAP applications extracting value from their SAP ERP software,
investment by taking the concept of continu- serve to support those initiatives. See how to your counterparts ensure that supply chain
ous improvement and applying it to current effectively collect relevant data within your exceptions are reported at shorter intervals,
social and technological trends. Examine the global supply base through SAP Supplier Rela- making problems easier to address. Drill down
model of social networks that is already prev- tionship Management (SAP SRM) capabilities. into standard analytic reports that reflect
alent today and apply these same principles Examine a new SAP concept designed to uti- the historic results of process and exception
and practices to your SAP environment. Get lize Web 2.0, and social networking concepts to actions to identify inventory that is fast mov-
guidelines and a process for leading a group enable sustainable supplier management for ing, slow moving, or dead. Learn how SAP
through identification and agreement on a supply chain data collection and assess. Look supports the setting and monitoring of key
continuous improvement vision and strategy at tools to support ongoing supply chain opti- performance indicators (KPIs) as a way to mea-
that provides ongoing SAP growth, execu- mization as a way to reduce waste and increase sure improvements at an organizational and
tive leadership, and end user competency. See supply chain efficiencies. individual level.
how to create formal networks, such as senior
governance groups, super user groups, and
Centers of Excellence and others that will help
to keep your critical stakeholder groups con-
nected and engaged.

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Track 1: Vision and leadership: Excellence, innovation 16
The key to sustaining supply chain A model to align manufacturing How the SAP BusinessObjects
improvement for leaders and product supply through active portfolio can help to measure,
See the ways in which successful supply performance metrics improve, and mitigate supply
chains are achieving measurable results, con- This session introduces manufacturing as a chain risk and supplier
necting operations to business in near real critical component of the Demand Driven performance
time. See real-life examples of how executive Value Network (DDVN), a model designed to Evaluate SAP BusinessObjects enterprise
leadership is staying on top of operational profitably meet customer demand in a predict- performance management solutions for opera-
milestones visually, and based upon precon- able and repeatable fashion through ongoing tions as a portfolio to help reduce cost, mitigate
figured benchmarks that enable daily updates performance measurement. Understand the risks, optimize working capital, increase operat-
for forecasting accuracy, inventory counts, pro- impact caused by the inability to connect and ing margins, and achieve customer satisfaction
curement spend, capacity notification, and contextualize manufacturing’s performance by taking a measurement-driven approach to
more. Understand why and how process inte- with that of the supply chain. Grasp how the supply chain improvement. Understand how
gration helps to build organizational change habit of isolating functional metrics obscures SAP BusinessObjects solutions enable action-
using a dashboard that is based upon mutu- the reward of enabling the right end-to-end able insights beyond finance to address critical
ally determined integrated key performance value network behavior. Learn research-based requirements for business users across key sup-
indicators, and where tactical key performance conclusions for identifying the right perfor- ply chain and procurement processes. Examine
indicators are aligned with strategic key per- mance metrics that align manufacturing and SAP Supply Chain Performance Management
formance indicators. Look at how performance product supply, engender organizational and SAP BusinessObjects Spend Performance
and exception monitoring displays are scaled ownership (by role), and build measurement Management as tools to help translate goals
for handheld devices and telephones to ensure aptitude. Examine the technology options that into measurable targets leveraging key per-
all supply chain stakeholders are connected, best-run businesses are using to digitally track formance indicators (KPIs) throughout your
updated, and informed. See a demo that shows manufacturing and supply chain performance organization to drive optimal performance.
how to link KPIs by process, illustrating the against overall business and business objec- Look at the different “impact” and “what-if”
actual to projected measures. tives. Gain tips to ensure executive buy-in for analysis that can be applied to your environ-
initiating DDVN, and sustaining improvement ment to simulate potential improvements
practices. designed to help meet top-line objectives. See
how integrated data management can improve
Innovation as a reusable data reliability and supplier performance by
commodity revealing the causes of supplier disruption and
In the race to market, too often product organi- bottlenecks, while anticipating the risks, trad-
zations readily forgo intellectual property that eoffs, and dependencies along operational and
is already in hand and available — such as tech- financial lines of your business.
nology, product data, market intelligence, and
inventory — choosing innovation over reuse.
Grasp how successful engineering organiza-
tions foster sustained and efficient innovation
that supports a greater long-term and strategic
vision. See how to establish a logical frame-
work where product-related decision-making,
standing upon a solid governance policy, can
harmonize innovation activities, rationalize
innovation versus reuse, and weigh cost versus
durability and time to market, and understand
the repercussions of these decisions up and
down the supply chain. Walk through exam-
ples of how engineering organizations capture
reuse opportunities, improve knowledge shar-
ing, and accelerate time to market.

For more information and to register, visit or call SAPinsider at +1-781-751-8700
Track 2 17

Order-to-cash: Processing, integration

Generate cost savings from The art and science of variant

supplier invoices: configuration: A comprehensive
A comprehensive technique to look at what you need to get
improve your purchase-to-pay started
platform When you need to support highly-customized
Examine the SAP Invoice Management appli- and/or complex products, SAP functional-
cation by Open Text, a solution extension ity for variant configuration is an extremely
that is integrated with SAP ERP and the SAP useful tool. Whether you are in a make-to-
NetWeaver platform, designed to streamline stock or make-to-order, repetitive or discrete An in-depth look at three reporting
accounts payable (AP) operations across and manufacturing environment; whether your options for detailed invoice
beyond your network, enabling real-time visi- product complexity is high or low, high vol- management, tracking, and
bility into your costs, and supplier performance. ume or produced in small lots, the power of
Learn how to establish a baseline for measured variant configuration is an optimal way to
Gain real-life insights from recent deploy-
improvement using value stream mapping for handle complex and large data models. Step
ments, as to the different levels of reporting
your entire purchase-to-pay process. Examine through a practical approach to build a vari-
granularity you can achieve using SAP Invoice
a return-on-investment (ROI) calculator that ant configuration model. Examine the different
Management by Open Text, a solution exten-
will help you further optimize your invoice modeling scenarios, compare advantages and
sion integrated with SAP ERP, and based upon
management. Learn how to properly configure limitations, and see how these options can
the SAP NetWeaver platform. Examine the (1):
user roles to improve visibility and stream- impact sales orders, purchase orders and pro-
accounts payable cockpit, a set of reports that
line invoice exception management. Look at duction/process orders (through bill of material
enable a daily tracking of open invoices, orga-
the automatic triggers that SAP invoice man- and routing configuration). Learn the different
nized by varying and detailed sorting criteria,
agement functionality issues to ensure proper types of object dependencies needed to build
exception, due date, purchase order and more.
workflow for exceptions, approvals, and sup- your logic and learn to set up configuration
Look at option (2): the vendor cockpit, a set of
plier evaluations. See how to generate business profiles. See how to manage variant configura-
reports designed for a weekly follow-up of ven-
intelligence from your supplier invoices to use tion models via Application Link Enabling (ALE)
dors by buyers (and/or sourcing managers), for
as decision support for your buyers, financial, (to “transport” master data), and understand
invoices due, and see how to customize the
and sourcing teams. the workings of variant tables and variant
settings so the cockpit can optimally serve as
a decision support tool when choosing a sup-
Everything you need to know plier — by past performance, discount history,
about integrating financial, sales A best practice approach to exceptions, and more. Look at option (3): man-
and distribution, and materials improve the order-to-ship process agement dashboard, a set of reports that show
management activities in your SAP using GATP functionality in a monthly and annual follow-up of the invoice
system SAP APO processing evolution, with definable process
Eliminate internal strife when determining who Find out how to leverage global available-to- performance indicators that show a year-
is responsible for reconciliation. Find out how promise (GATP) functionality in SAP Advanced to-date comparison of the average invoice
to properly integrate and synchronize SAP ERP Planning & Optimization (SAP APO) to improve processing cost.
functionality for financial (FI), sales and distri- visibility into logistics processes and optimally
bution (SD), and materials management (MM). manage supply constraints during sales order
Gain insights into how to ensure clean post- processing. Gain insights from a best prac-
ings in the general ledger (FI-GL). Learn how tice solution recently implemented for the
material movements impact these postings consumer goods industry that includes a cus-
and how to take proper ownership to ensure tomized interface between SAP APO GATP
that they work as desired. Examine which fields functionality and SAP ERP; integrating sales
drive the FI postings made by SD and MM order confirmation and customer-specific vari-
transactions, and the key tables in this config- ables to determine lot size optimization for
uration. Understand how the three key sources multi- and inter-modal transportation. Under-
of material movement postings — sales order stand how to use GATP to automatically round
deliveries, purchasing goods receipts, and order quantities from the most granular to
plant material movements — all impact FI-GL the most aggregate unit of measures, such
and find out how to control these postings by as material stocked by item, case, pallet, and
automatic assignments. Take home useful lists more. See how GATP logic enables easier and
of SAP documentation relating to SD, MM, and more effective material handling, and stream-
FI integration, a configuration checklist, and lines the order-to-ship process.
supplementary magazine articles.

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Track 3 18

Plan-to-make: Forecasting, planning,


Case study Leverage differentiated production

How Hollister simultaneously planning scenarios with SAP APO
minimized inventory costs and Gain a best practice approach to use SAP
stabilized service levels using two Advanced Planning & Optimization (SAP APO)
little known, but effective, tools supply network planning (SNP) and produc-
Understand Hollister’s methodology, imple- tion planning/detailed scheduling (PP/DS)
mented to fulfill a corporate strategic initiative functionality to handle differentiated planning
toward inventory reduction, leveraging SAP ECC scenarios. Learn how to expand basic planning-
functionality for materials requirements plan- against forecast models to include the analysis A best practice approach to sales
ning (MRP) monitor as a way to classify materials of multiple demand sources and constraints,
and operations planning
for optimal segmentation of inventory types. and see how this can help you achieve more
effective inventory and production planning. leveraging SAP APO and
Examine the differentiating data parameters
that were established for sorting, such as inven- Determine when it can be effective to execute SAP NetWeaver BW
a production plan according to reorder points Do you have a clear process that helps you to
tory based upon value, demand inconsistency,
as a means to increase delivery performance. validate production capacities, and gain the
lot sizes, replenishment scenarios and more.
Learn how to reduce inventory by forecast- insight you need to reconcile the actual sales
See how Hollister used an SAP ERP add-on tool,
ing future production capacity while existing plan against your financial budget? How can
the inventory cockpit in SAP ECC 6.0, for analytic
orders are being manufactured. Understand you commit to demand and ensure supply
modeling (in real time), dashboard presenta-
how to use a supply network planning book to constraints are known at the time the plan is
tion, and reporting. See a demo that shows how
build your cyclical production plan, based on generated? Find out how to implement a sales
to read and transfer data between SAP tables to
sales history and batch-size data. Step through and operations process (S&OP) that enables
custom tables in MRP monitor, and see how to
an example that shows you how to achieve a you to respond proactively to planning excep-
execute inventory segmentation at the SKU and
lean production schedule for fixed-cycle prod- tions leveraging SAP APO demand planning
group levels. Find out how the inventory cock-
ucts by using SNP, and see how these orders (DP) functionality. See how to create an uncon-
pit then provides recommendations to optimize
can be sequenced together using the PP/DS straint and constraint forecast that accounts
inventory in real time — selecting, slicing, and
functionality for block planning. Take home for slow moving items, customer priorities, and
dicing data. Look at the key performance indi-
a matrix that shows you how to reduce pro- seasonal influences. Learn how SAP APO sup-
cators (KPIs) that are built into the dashboard ,
duction costs by mapping product types to ply network planning (SNP) functionality can
enabling Hollister to compare and breakdown
production principles. be used to generate production capacity over-
information by material plant, type, size, and
views, and evaluate material availability. See
other chosen parameters.
Proven practices (in standard SAP) how to use SNP advanced simulation func-
tionality for generating scenarios that support
Should you, could you, and how that are guaranteed to reduce
critical S&OP decision-making. Understand the
would you deploy the SAP APO inventory averages dependencies between an SAP NetWeaver
PP/DS optimizer Make the leap from being a good company Business Warehouse (SAP NetWeaver BW)
Look at an underused, but valuable tool — the — that’s able to sustain high customer ser- setup and your DP implementation. See how
detailed scheduling (DS) optimizer, a part of vice levels by ensuring extra inventory is on SAP APO, combined with SAP NetWeaver
SAP Advanced Planning & Optimization (SAP hand to fulfill orders — to a great company, BW analytics can shave time off of executive
APO) production planning and detailed sched- which is able to exceed customer service lev- meetings with decision-supporting key perfor-
uling (PP/DS), and available in all versions of els while reducing inventory. Learn to balance mance indicator (KPI) reporting.
SAP APO. Find out why and how the optimizer these competing forces by taking charge of
can help you create a production plan faster, your SAP master data settings in order to suc-
more accurately, and with more constraints cessfully manipulate the rules that govern this
and variables than is possible with other plan- balance. Leveraging standard SAP integrated
ning tools, or in SAP ERP. See how to leverage service-level monitors, reports, and SAP ERP
the optimizer to create the best sequence of functionality for materials requirements plan-
orders using setup matrix functionality, to help ning (MRP), gain a practical way to manage
avoid costly production delays. Learn how to and measure lead times against inventory.
prioritize production orders based upon sales Obtain ideas for using SAP solutions to extend
— instead of forecast. See how to conduct your supply chain, put product information at
what-if scenarios from an online option that your customers’ fingertips, and consequently
enables the optimizer to calculate scenarios drive and sustain increased service levels.
from the detailed planning board. Understand
when it is best to use the optimizer, with deci-
sion support techniques to help you enable
master data for optimization, and apply the
optimizer to the best fit scenario. Track 3 continued on next page

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Track 3: Plan-to-make: Forecasting, planning, scheduling 19
Insider discussion forum Case study Case study
SAP APO functionality for demand A look inside Fonterra’s new global How Colgate-Palmolive sizes
planning sourcing strategy utilizing SAP for consumer goods inventory buffers
If you have already implemented SAP APO product planning and capacity by leveraging SAP ERP data
functionality for demand planning or are scheduling Colgate-Palmolive was looking for opportuni-
assessing its viability as your primary forecast- See how Fonterra — the leading New Zea- ties to improve customer service levels while
ing tool, this forum is your chance to engage land based dairy cooperative — reinvented its optimizing working capital. Find out how Col-
with others who have “been there, done that.” planning processes to support a new global gate was able to exploit the unique demand
Hear how your counterparts are leveraging the sourcing strategy. Although Fonterra had years characteristics of its product classifications, to
different demand planning forecast models to ago implemented SAP Advanced Planning and automatically calculate optimum inventory lev-
support specific scenarios. Gather implemen- Optimization, user adoption was slow and many els and achieve improved service level targets.
tation tips and learn how others are offsetting planners worked from individual spreadsheets, Understand how Colgate deployed an add-on
system performance risks. Share change man- resulting in poor data integrity and undepend- module, integrated with their SAP ERP environ-
agement ideas on how a demand planning able demand plan and production plan. Then ment, to analyze demand variability and help
implementation can affect your entire supply Fonterra modified its previous overnight batch identify optimal inventory trade-offs and safety
chain. Discuss centralized versus decentralized process by leveraging SAP Supply Network stock levels for each SKU/L to create a best
planning structures and get project manage- Planning (SNP) and SCM 5.0 Capable-to-Match possible inventory mix. Trace the parameters
ment best practices to ensure your deployment (CTM) functionality to deliver planning results that were fed back into SAP for enforcement.
is on target. based on specific material groups. Learn how Identify how the unique demand character-
Fonterra leverages SNP planning books to pro- istics of each item can be exploited to create
Insider discussion forum vide a reliable stock projection report, based on high service levels with less inventory. See
Supply network planning with a modified CTM planning run to effectively net how to buffer against supply chain demand
SAP APO: Best practices and hard- off customer demand with available supplies. variability with optimized inventory “shock
learned lessons See how Fonterra, in conjunction with SAP absorbers”. Understand how Colgate hit the
Hear how your peers at other companies deter- Production Planning and Detailed Schedul- target through improved data management,
mine which SAP APO planning engine to use for ing (PP/DS), leverages CTM to create, prioritize, accurate demand planning, and a centralized
supply network planning and to manage lean and manage its fulfillment strategy, bridging control environment enabled better visibil-
and tight material constraints. Gain insights the integration between planning and execu- ity of flows and inventory management and
and valuable tips that will help you better tion. Examine how Fonterra manages first in, laid the foundations for a global supply chain
leverage SAP functionality for supply network first out (FIFO) product planning based on shelf transformation.
planning (SNP) and to reach your production life considerations. View a demo showing how
goals. Discover how your peers optimize their Fonterra uses the Alert Monitor to manage A new SAP offering to manage
SAP set-up for supply network planning. Look short fall demand, product interchangeability (and change) your demand and
at the tradeoffs, and benefits of different plan- and product-location substitutions. supply plan, quickly and
ning engines — heuristics, capable-to-match, responsively
and optimizer. Exchange ideas and leave this Capture critical analytics using LIS Examine SAP’s recently announced solution
forum with tips for leveraging your SAP system for inventory optimization extension, the SAP Supply Chain Response
to streamline the flow of goods through your This session provides best practices to lever- Management application by ICON-SCM 10.1,
supply network. age SAP ERP logistics information system (LIS), designed to help enable best-run businesses
a standard SAP analytic tool to optimize inven- to nimbly adapt demand and supply plans to
Tips and techniques to set up a tory. See how the LIS drill-down capabilities dynamic market and business conditions. See
statistical forecast model cockpit offer visual presentation of real-time process how the solution enables what-if analysis and
Improve forecasting accuracy by learning how performance measures to help you make last-minute adjustments to the demand and
to leverage the SAP Advanced Planning & sound inventory-level decisions. Learn how supply plan, especially supporting responsive
Optimization (APO) demand planning book to to add new key figures to redirect the analysis planning for the discrete industries, where
develop your own statistical model best fitting that guides changes to your inventory manage- the need to quickly coordinate supplies of
process. See how to assign characteristic com- ment strategy. Get expert recommendations component parts with suppliers and contract
binations and build a statistical model cockpit for interpreting the analytic graphics avail- manufacturers is critical to success. View a
that includes demand signals, such as season- able with this tool, including comparisons and demo of a what-if analysis to evaluate potential
ality, consensus, history, causal factors, and dual classification, and see how to confirm the responses to demand and supply variability.
more. Understand the limitations of the “best reliability of your results by cross-referencing See how this can be applied to a multi-tier
fit” model offered by SAP APO demand plan- them against master data rules. Examine ways situation, considering relevant inventory and
ning functionality, and see how the use of a to obtain an integrated view of procurement capacity information from contract manufac-
few simple macros, combined with one user and inventory management by navigating turers and suppliers. Get a peek into what early
exit (with less than 10 lines of ABAP™), enables from the LIS into other analytic areas, such as adaptors have to say about their deployment
the demand planner to make effective deci- the purchasing information system. Walk away experience.
sions on model selections that truly fit your with a roadmap to navigate from this single
business conditions. Understand the value of process performance screen into other areas of
using a statistical forecast baseline to create your SAP solution environment that offer valu-
efficiency by minimizing the number of man- able insights for inventory analysis.
ual adjustments.

Track 3 continued on next page

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Track 3: Plan-to-make: Forecasting, planning, scheduling 20
Tips and techniques to optimize Case study Evaluate the best demand and
standard SAP functionality for sales How Repsol modelled an SAP APO supply network planning methods
and operations planning SNP optimizer scenario to manage to support your business
Examine a little-known solution that — if constraints and streamline the flow requirements
properly configured using standard SAP ERP of goods through its distribution Whether you’re new to SAP Advanced Plan-
functionality — can provide the visibility, flex- network ning & Optimization (SAP APO), considering
ibility, and functional integration to support See how Repsol, a global oil and gas company, an upgrade or expanded usage, or want to
a comprehensive sales and operations plan- modelled an SAP Advanced Planning & Opti- fortify your understanding of SAP APO as a
ning solution. Understand how to leverage mization (SCM APO) supply network planning planning and scheduling engine, this session
SAP ERP to create planning hierarchies, and (SNP) scenario, as a proof-of-concept, designed helps you map your business requirements to
flexible planning structures that align the sales to manage its logistics network at the bucket the right functionality. Understand the strategy
forecast with financial and profitability budget- level, (such as day, week, or month). Exam- for SAP SCM 7.0 and enhancement packages
ing, and rough cut capacity planning before ine how Repsol worked with the optimizer as foundation for SAP APO. Evaluate the statis-
dropping the plan into demand management. formulas to support procurement, material tical demand planning methods, and find out
See how easy it is to adjust sales forecasts handling, and production, so that stock and how time series, causal, or judgmental meth-
while maintaining events and promotions that warehouse capacities (for example) could be ods might support your creation of demand
have a direct impact on sales and operations. translated to math concepts as variables or forecast. Assess three supply network plan-
Learn how different manufacturing strategies measurable constraints. Gain insights as to ning methods — optimization, heuristic, and
— from sales and operations planning, to how Repsol managed data queries to ensure capable-to-match (CTM) — and understand
future stabilize production capacity leveling the most important products are filtered as the benefits and tradeoffs of each when it
and scheduling requirements — are tuned to priority, enabling different “what-if” scenario comes to modeling a supply network that
the demand plan. See how stable production analysis. Learn about the critical master data can fulfill estimated sales volumes. Determine
strategies can reduce the fluctuations in the fields used in SAP APO SNP optimization. Grasp whether the optimizer tool could help you cre-
purchasing plan. the challenges Repsol faced, and get tips to ate cost-effective purchasing, production, and
model costs based upon different criteria, such distribution plans. Learn the best ways to set
Advanced techniques to master as: product storage, non-delivery, safety stock up safety stock levels and lot sizes and to cal-
supply network planning planning, and other complex values. culate setup times.
Get tips and techniques to ensure you are
getting the most from your supply network A comprehensive and up-to-date Better predict inventory
planning (SNP) optimizer engine as a means guide to the latest production improvement levels in your supply
to determine capacity constraints for produc- planning and detailed scheduling chain
tion scheduling, transportation, storage, and functionality from SAP How do you improve inventory targets across
handling resources. Understand how to man- Understand the latest production planning the supply chain at a time of increased prod-
age master data configuration options and and detailed scheduling (PP/DS) functional- uct and supply chain complexity? Evaluate SAP
get tips on how to mitigate performance and ity contained within SAP Advanced Planning & Enterprise Inventory Optimization by Smart-
sizing challenges. Walk through different plan- Optimization (SAP APO). Learn how to use new Ops as a tool to help you successfully drive
ning scenarios using SAP cost determination scheduling features to maximize resource utili- planning and replenishment to ensure the
and capacity planning functionality. See how zation and minimize production delays while right level of products, parts, components, and
input and result logs are used to better analyze meeting customer demands. See how to cre- intermediates are at the right locations at the
the planning outcome. Based upon average ate both medium- and short-term production right time. See a demo on how SAP Enterprise
daily sales or automatic cost calculation, walk plans. See how your peers are utilizing the Inventory Optimization simulates different
through different cost-based optimization latest features, such as resource networks, mod- inventory scenario analyses to understand how
models, and get tips to calculate relative costs. eling and planning with task restrictions, and stock levels are impacted by reduced lead-time
See how to sort products to incorporate busi- characteristics-based cross-location planning. variability and increased or decreased service
ness rules for product groups, average daily Get industry specific insights as to how PP/ levels. Review customer stories and see how
sales, and sorting priority. Gain an understand- DS can support your unique environment. See your peers have achieved success in improved
ing on how optimizer can now respect quota how to ease master data creation by properly service levels while keeping inventory in check.
arrangements. integrating PP/DS functionality with material Look at SAP Enterprise Inventory Optimization
requirements planning. as a tool that can help inform your decision
making by providing a more accurate and
timely picture of inventory control costs.

Track 3 continued on next page

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Track 3: Plan-to-make: Forecasting, planning, scheduling 21
How to drive continuous Transform traditional sales and Implement SAP ERP consumption-
improvement, and profitably operations planning (S&OP) based planning functionality for
balance supply and demand activities into an integrated your non-critical production
Learn how to more effectively collaborate business planning strategy materials
with customers to ensure a high level of on- Gain insight into how traditional sales and oper- Determine if and how using consumption-
shelf product availability, and with suppliers to ations planning (S&OP) activities are now being based planning (CBP), a component of the
more effectively manage inventory. Examine used as a tactical tool for strategic, executive- material requirements planning (MRP) function-
the functionality that SAP offers, with indus- centered processes, and to support broader ality within SAP ERP, could help you reduce
try examples to support collaborative demand integrated business planning (IBP) activities. inventories for your indirect sourced materials
and supply planning as a way to drive perfor- Find out where and how S&OP fits into the lat- while ensuring that the right amount of supplies
mance and continuous improvement, manage est SAP framework for collaborative and supply are on hand when you need them. Understand
resources, reduce costs, and respond to market planning. See how SAP Supply Chain Manage- how to categorize different materials by MRP
dynamics. Understand how features delivered ment (SAP SCM) functionality can be used to type and apply the optimal forecast model
with SAP Supply Chain Management (SAP achieve the right balance between supply and to each category. Determine which planning
SCM) and SAP Customer Relationship Man- demand, thereby enabling you to generate model best fits your needs: reorder point plan-
agement (SAP CRM) can be jointly leveraged more accurate S&OP. Determine whether SAP ning, which is based on reaching specific safety
to establish integrated end-to-end planning tools for supply chain performance manage- stock thresholds, or statistical planning, which
processes. Evaluate SAP BusinessObjects Sup- ment can help you better monitor your supply is based on past consumption. Find out how to
ply Chain Performance Management as a way chain activities and pinpoint exceptions and use time-phased planning for scheduling ship-
to improve profitability and customer service. deviations that can then be taken into consid- ments at consistent intervals. View an illustration
Get guidelines for optimizing manufacturing eration during the next round of S&OP. Gain of how to configure CBP forecast views, start-
capacity, balancing asset utilization, making a sneak peek at new features for S&OP that ing with activating the material master in MRP.
the right tradeoffs across the supply network, — within a single application — enable the Understand how to customize plant parameters
improving demand visibility, and boosting integration of sales forecasting and demand, and check and update MRP types and lot proce-
forecast accuracy. Look at specific examples supply, and financial planning. dures. Learn the differences between planning
of collaborative demand and supply planning for materials at the plant level and at the MRP
for the high-tech, consumer, and chemical How characteristic-based area level to ensure sufficient stock in the ware-
industries. planning can help ensure that house and at each plant location.
complex configurable products
Compare production planning in get to your customer on time, Case study
SAP ERP versus SAP APO — How to every time How an automotive manufacturer
make the best choice for your Do long lead times for your configure-to-order successfully manages planning
business needs products make it challenging to meet cus- and distribution for thousands of
Weigh the options SAP offers for production tomer service levels? Do frequent change-overs active service parts using service
planning in SAP ERP and SAP Advanced Plan- cause suboptimal resource utilizations? Or, parts planning and supply network
ning & Optimization (SAP APO). Determine have you experienced the loss of potential rev- collaboration functionality
which best suits your requirements, depend- enue from missed sales opportunities because Find out how an automotive manufactur-
ing on the degree to which you need to reduce of non-committal issues? This session offers ing company tackled the daunting challenge
manufacturing lead time, improve inventory a planning alternative that can reverse these of improving aftermarket planning and dis-
turns, streamline material planning, and auto- trends. Find out how to leverage SAP SCM pro- tribution for 250,000 active parts across 170
mate production scheduling. Examine the latest duction planning and detailed scheduling and million sales orders in 3 million product loca-
production planning and detailed scheduling capable-to-match (CTM) characteristics-based tions around the world. Learn why they chose
(PP/DS) features and functions delivered with planning as a path to avoid production delays to implement SAP Service Parts Planning pack-
SAP APO, including heuristics, optimization, and because of non-availability of accurate forecast ages over other solutions to model its forecast by
block planning methods. Find out how these dif- data, by procuring and producing components product location rather than product level. Gain
fer from material requirements planning (MRP) for make-to-order products prior to receiv- insight into the unique ramp-up strategy they
and capacity requirements planning (CRP) func- ing the actual customer orders. Step through employed, including how the company man-
tionality in SAP ERP. See how each process the block planning process as a way to assign aged thousands of performance improvement
addresses production capacity constraints and attributes to components (discrete) or as part and application changes. Look at the chal-
leveling. Understand which one allows planners of the material (process), to ensure minimal lenges the company faced to cut over master
more flexibility and precision when sequencing production set-up time. Learn how to config- and transactional data that resulted in millions
shop floor orders. Identify the prerequisites for ure capacity reservations using characteristic of location products. See how the company
migrating from production planning function- values from the sales order to check against provided suppliers with direct access to inven-
ality in SAP ERP to PP/DS. Find out how PP/DS production resources. tory and release data in order to better manage
integrates with SAP ERP for order execution. supply and demand. See how they achieved
acceptable performance levels for hundreds of
users while ramping up the project. Understand
the differences between service parts planning
executed with and without SAP advanced plan-
ning engines. View a demo that illustrates how
the system looks from a user perspective and
understand how to customize files based upon
roles and responsibilities.

For more information and to register, visit or call SAPinsider at +1-781-751-8700
Track 4 22

Source-to-pay: Procurement, sourcing,

materials management

Sourcing and procurement A best practice look at sourcing

benchmarks and best practices: and procurement technology, and
Lessons from 300 companies where SAP fits in
This session presents a summary of key find- What is the right sourcing and procurement
ings from more than 300 surveys conducted by solution for your organization? Do you know
SAP and the SAP user group ASUG across mul- your options in SAP compared to best-of-
tiple industries, to measure performance along breed solutions? How do you determine the
process areas in procurement and sourcing. best deployment scenario? Should you create
Examine quantitative and qualitative best-in- your own supplier portal; or join a market- Case study
class practices that impact performance of place community? This session, delivered by a How Atos Origin is transforming a
sourcing practices and supplier collabora- leading ePurchasing technology expert from formerly country-led, siloed
tion tools for direct and indirect procurement. Forrester Research, will answer these ques- purchasing environment toward a
See how your peers have responded to more tions, as well as present best practices to
centralized, procure-to-pay
than 100 questions from both SAP and non- evaluate, choose, implement, and optimize a
SAP customers. Explore the critical drivers that best-fit solution for your organization. Whether
See how Atos Origin, a global leader in IT
have been adopted by leading companies you are considering an SAP Supplier Relation-
services, leveraged an impending SAP ERP
to increase market competitiveness. Explore ship Management (SAP SRM), SAP Sourcing,
upgrade to prepare and standardize its busi-
the results and build key performance indi- or SAP Contract Lifecycle Management imple-
ness process design, workflow, segregation
cators (KPIs) that best set the bar for driving mentation, or looking to squeeze more value
of duties, and vendor master data as part of a
down spend, building supplier collaboration from the investment you’ve already made, gain
systematic and stepped eProcurement rollout.
strategies, and streamlining sourcing practices a new perspective as to the benefits and chal-
Examine why, when, and how it deployed SAP
within the enterprise. See how your counter- lenges that early adaptors, and best-of-breed
Sourcing OnDemand, as a hosted model. Gain
parts achieved significant cost savings and customers alike, are experiencing. Gain critical
insight into the critical key performance indi-
increased operating margins. insights that will help to determine the success
cators (KPIs) Atos Origin established to ensure
of your project to ensure user adoption, miti-
Case study
continuous improvement, including tracking
gate performance issues, and gain a quicker
the time, and ratio of purchasing requisitions to
A step-by-step guide to how return on investment.
invoices. See how spend analysis is integrated
Deutsche Post DHL (DP DHL) using SAP NetWeaver Business Warehouse to
leverages SAP for its requisition-to- A how-to guide to implement the gain measurable performance insights. Learn
pay process latest SAP SRM 7.0: Tricks, tips, and how Atos Origin structured its change man-
Get an inside look at the methodology Deutsche lessons learned agement process, governance mechanism,
Post DHL (DP DHL), a global organization with a Whether you are looking to upgrade SAP Sup- team assignments, and country-specific roll-
complex systems environment, used to imple- plier Relationship Management (SAP SRM) or out strategy to ensure user adoption. Grasp
ment and deploy SAP Supplier Relationship are looking to deploy SAP SRM 7.0 out of their longer term vision — to leverage these
Management (SAP SRM) as part of its pro- the box, this session will provide insights and activities in a way that will lead to a success-
curement strategy. Understand the DP DHL best practices derived from multiple SAP Sup- ful SAP Supplier Relationship Management
purchasing vision, and see how this developed plier Relationship Management (SAP SRM) 7.0 (SAP SRM) implementation as a next project
into an eProcurement blueprint that supports an implementations to help you gain on your step, where 95% of global purchasing spend
annual spend of one billion dollars, 10,000 users, return on investment faster and smarter. is automated.
and one million annual purchase orders. Delve Examine the optimal portal strategy for your
into DP DHL’s approach to modeling major organization. See how to set up navigation to
spend clusters within SAP SRM. See how the integrate SAP ERP purchasing transactions via
company leverages online marketplaces, and the SAP SRM portal, including tips on how to
ensures invoice reconciliation with third-party configure the personal object worklist (POWL)
finance systems. Find out how the solution for accessing procurement documents. View
captured maximum spend within DP DHL by a demo of the new workflow platform (busi-
integrating with various finance systems, two ness rule framework) and learn how it impacts
external marketplaces, and multiple third-party workflow configuration. Learn how to con-
ordering systems. Gain insight into how DP DHL figure common workflow scenarios, such as
leverages an SAP business intelligence-based for goods receipt or newly created contracts.
global procurement data warehouse to aggre- Delve into how to set up workflow triggers to
gate transactional spend data, and perform approve shopping cart requests for products
spend analyses at the corporate level. or services.

Track 4 continued on next page

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Track 4: Source-to-pay: Procurement, sourcing, materials management 23
Insider discussion forum How to evaluate and choose the Where to start? Changing the
How to achieve quick return on right procurement and deployment procurement game with an
investment (ROI) from SAP Supplier solution for your organization SAP SRM project
Relationship Management Examine key differences, similarities, and func- Find out how to structure your SAP Sup-
(SAP SRM) tional overlaps between the latest versions plier Relationship Management (SAP SRM)
Discuss different deployment scenarios, host- of SAP solutions for procurement and the implementation as a way to streamline the
ing options, and exchange ideas for how other potential impact each poses to your business source-to-pay process. Examine real-life deploy-
customers are gaining a faster return on their strategies and IT infrastructure. Compare SAP ment scenarios and expected project costs as
SAP SRM investment. Learn how your peers ERP materials management functionality for they impact resources, workflow, and devel-
have migrated from a best-of-breed pro- purchase order processing with the shopping opment time. Examine ways to establish roles
curement solution to a centralized platform, cart feature in SAP Supplier Relationship Man- and responsibilities and projected timeline
including evaluation criteria, and integration agement (SAP SRM). See an example of how a factors. Gain insight on how to create a road-
benefits. Discuss roll-out strategies, and sourc- customer can gain visibility across their global map to support your initiative, and determine
ing, and spend options. Swap ideas to gain spend with SAP BusinessObjects Spend Perfor- what to deploy first, next, and last. Under-
greater visibility into supplier performance. mance Management. Look at how to manage stand how to structure internal and external
the source-to-contract and supplier manage- catalogs to achieve adoption and compliance
Tips and techniques to get your ment process using the new release of SAP without compromising control. See how to
SAP SRM implementation right the Sourcing. Examine implementation options achieve paperless procurement among your
first time for on-premise and OnDemand deployments. supplier community. Understand the integra-
Get expert advice compiled from more than Understand prerequisites and challenges that tion path with your SAP ERP environment for
20-plus SAP Supplier Relationship Manage- arise for each solution, including hardware materials management, financials, and human
ment (SAP SRM) deployments. Grasp how to and landscape requirements and performance resources modules. Walk through the infra-
map your business process design so that steps management concerns. Compare master data structure requirements you’ll need to support
are in alignment with your organization’s sys- management protocols and integration impli- your project design. Look at lessons learned
tem architecture to ensure a low maintenance cations for each option. Come away armed from other SAP SRM implementations, such as
workflow structure. Learn how to establish a with the facts needed to build a reliable and the importance of harmonizing master data for
solid purchasing channel strategy that sup- realistic business case for the right procure- vendors and materials groups.
ports your buying patterns and commodities. ment solution.
Know the key questions to ask to ensure your Enabling an integrated procure-to-
catalogs are properly set up. Understand the How SAP BusinessObjects Spend pay process
critical content management elements that Performance Management can Learn about the SAP Business Suite procure-
can make or break your deployment, including help to identify procurement ment capabilities. See how to jointly leverage
search options, options for integrating suppli- savings across the enterprise the materials management functionality found
ers, and mapping catalog data to SAP SRM. Get an overview of how SAP BusinessOb- in SAP ERP through SAP ERP 6.0, enhancement
Examine your options for filtering content to jects Spend Performance Management can package 5, along with SAP Supplier Relation-
users, and determine what you want to show be used to help you effectively analyze risk, ship Management (SAP SRM) functionality
by role and responsibility. Find out when and identify savings potential, and define action through SAP SRM 7.0, enhancement package
how to start and maintain supplier onboard- items for reducing procurement spend. View 1, to streamline purchasing and ensure long-
ing. Grasp the level of custom development a demo that shows how to leverage internal run sustainable cost savings. View a demo
that you can expect to encounter, and learn data from sources such as general ledgers, that shows how centralized contract manage-
how to configure logic in SAP SRM to serve accounts payable, purchasing, and travel and ment can be used to create and distribute
your requirements. See how to deploy SAP expense budgets, to see where your spend centrally negotiated contracts to achieve full
SRM in a way that is scaleable so that you are risks are. Find out how to slice and dice criti- compliance, ease of maintenance, and global
poised for the option of a future upgrade. cal data at a deeper level, and combine it with visibility. Learn how to harmonize global
external information, such as supplier health internal purchasing organizations to ensure
information, financial information, price indi- enterprise-wide compliance with best prac-
ces, or benchmarks, in order to capture spend tices and how to realize process efficiencies
volumes and patterns. See what your peers are through automated sourcing processes. Find
doing to reap the benefits of actionable analyt- out how to leverage supplier collaboration
ics across their procurement practices. to engage small and medium-sized suppliers
for order processing and invoicing, and how
to enable suppliers who do not support elec-
tronic data interchange transactions. Finally,
see how the collective SAP Business Suite capa-
bilities can build an integrated procurement
process across multiple applications.

Track 4 continued on next page

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Track 4: Source-to-pay: Procurement, sourcing, materials management 24
Service procurement optimization Optimize the value of your Effectively manage supplier
with SAP ERP and SAP SRM procurement contracts by information and performance
Gain a clear strategy to manage the requisi- streamlining processes, increasing OnDemand
tion definition of services requirements, one visibility, and ensuring compliance This session introduces you to a new subscrip-
of the largest spend categories within an orga- with a flexible deployment model tion, Web-based SAP Sourcing OnDemand
nization and often one of the most difficult to Does your organization provide stakeholders solution that can be used to manage supplier
manage. Find out how to optimize your SAP with a single repository to access the most relationships throughout all phases of their
ERP environment, leveraging the SAP Sup- up-to-date supplier contracts? Are you cer- life cycle — from discovery through evalua-
plier Relationship Management (SAP SRM) 7.0 tain that you’re using the most current legal tion to phaseout. Understand how to use SAP
enhancement package 1, which includes a language in new supplier contracts? If your Sourcing OnDemand to evaluate and moni-
central contract with structured service hier- answer to either of these questions is “No,” tor vendor performance and ensure that your
archies that are typical in complex service your organization may be exposed to supplier- suppliers are meeting expectations. Examine
categories. View a demo that shows how a ser- related risks. This session provides examples of a new, user-friendly, central repository that
vices procurement requisition, originating in if, when, and how you could use SAP Contract can be used to store and access the latest
SAP ERP through an automated plan-driven Lifecycle Management (SAP CLM), SAP Sup- diversity, performance, and risk information
system (or via a one-off request), can integrate plier Relationship Management (SAP SRM), and about your suppliers. Understand how this
to a central contract from an invoice; and how materials management functionality within repository functions as a tool that helps you
to upload SAP SRM contracts with established SAP ERP to support the contract life cycle in make the best supplier decisions and ulti-
service hierarchies. See how the hierarchies the procurement process. Find out how your mately improves purchasing effectiveness.
then populate the SAP SRM catalog. Get a peers leverage these applications to automate Explore survey functionality to support consis-
step-by-step method to create services-related creation and approval of legal agreements and tent, automatic supplier engagement. Look at
requests for proposal, quotation or information establish operating contracts to drive compli- a metrics-based approach for categorizing and
(RFx) directly in SAP SRM. ance. Review different ways to use SAP CLM to analyzing supplier behavior. Come away with
meet a wide variety of business requirements. an understanding of how to use this applica-
tion to support your supplier choices.

For more information and to register, visit or call SAPinsider at +1-781-751-8700
Track 5 25

Inventory-to-replenish: Collaboration

Case study Look at what is new with SAP

How an automotive manufacturer software for service parts planning
successfully manages planning Help reduce your project and operational costs,
and distribution for thousands of enhance performance, and system operations,
active service parts using service and more by evaluating the latest features of
parts planning and supply network the SAP service parts planning component,
collaboration functionality including the newest usability features. See
Find out how an automotive manufacturing the latest context-based information enhance-
company tackled the daunting challenge of ments (business context viewer and detailed Insider discussion forum
improving aftermarket planning and distribu- views) to the personal object worklists (known
Criteria to evaluate and lessons to
tion for 250,000 active parts across 170 million as POWLs), a configurable, role-based pro-
cess enabling you to personalize the layout. get started with SAP Supply
sales orders in three million product locations Network Collaboration (SAP SNC)
around the world. Learn why the company See a demo that shows how to signal inven-
tory deployment over multiple levels of the Hear how others are leveraging SAP SNC
chose to implement SAP Service Parts Plan- to improve the visibility, automation, and
ning packages over other solutions to model its bill of distribution (BOD) via push deployment.
Understand the new features, which will sim- management of contract manufacturing rela-
forecast by product location rather than prod- tionships through inventory updates, and
uct level. Gain insight into the unique ramp-up plify the maintenance of your BODs. See how to
monitor system performance more proactively production milestone reporting. Exchange
strategy it employed, including how the com- ideas for addressing the integration challenges
pany managed thousands of performance by collecting and displaying performance data
from the planning service manager (PSM) com- between SAP SNC and SAP ERP and examine
improvement and application changes. Look at SAP solution benefits. Talk about how SAP SNC
the challenges the company faced to cut over ponent of service parts planning. Find out how
to monitor the trigger volume processing dur- is being leveraged to manage vendors and
master and transactional data that resulted forecast collaboration techniques.
in millions of location products. See how the ing a PSM run. Get a sneak peek at what’s to
company provided suppliers with direct access come around service parts planning inventory
to inventory and release data in order to bet- planning process.
ter manage supply and demand. See how it
achieved acceptable performance levels for How to choose the best vendor
hundreds of users while ramping up the project. managed inventory (VMI) engine
Understand the differences between service for your business needs
parts planning executed with and without SAP Understand how to choose the best solution,
advanced planning engines. View a demo that or combination of collaborative models, based
illustrates how the system looks from a user upon vendor segmentation that includes vol-
perspective and understand how to customize ume, value, and strategic importance of the
files based upon roles and responsibilities. supplier. Grasp the typical business case driv-
ers, and return on investment that customer
What’s new with SAP SNC? and vendor integration offers, such as improved
Determine whether and how you could use service levels, reduced administration costs,
SAP SNC to improve the visibility, automa- and increased inventory turns. Examine three
tion, and management of supplier, customer, SAP different options available to you to man-
and contract manufacturer relationships. See age inventory replenishment in collaboration
how to leverage service-oriented architecture with supply chain partners, including: SAP ERP
(SOA) to improve integration between SAP functionality for vendor managed inventory
SNC, SAP ERP, and non-SAP systems and to (VMI); SAP Supply Network Collaboration (SAP
reap benefits such as real-time status reports SNC) scenarios, and VMI in tandem with SAP
on forecasts, orders, collaboration on quality Advanced Planning & Optimization (SAP APO).
issues and component consumption. Evaluate Understand different ways to integrate SAP,
advanced yet simple-to-use SAP functionality and non-SAP customers and vendors, lever-
for replenishment, such as vendor managed aging the electronic data nterchange (EDI),
inventory (VMI), supplier managed inventory SAP Supply Network Collaboration (SAP SNC)
(SMI), and forecast collaboration. Take a look at or through the use of Excel sheets. Take home
the improved quick view dashboard that pro- a best-fit matrix as a decision support tool to
vides actionable, graphically displayed KPIs help you create a common strategy for inte-
that allow business users to prioritize work grating your supply chain partners.
tasks and increase efficiency. See how to share
supply chain information using email and file
uploads and downloads.

For more information and to register, visit or call SAPinsider at +1-781-751-8700
Track 6 26

Storage-to-delivery: Warehouse,

Case study A comprehensive look at

How Pioneer streamlined SAP Extended Warehouse
warehouse picking with a voice- Management (SAP EWM)
activated solution This session will bring you up to date on
Pioneer Foods SASKO division needed to trans- SAP Extended Warehouse Management (SAP
form cumbersome, resource-heavy, paper-based EWM), as it evolves to improve the efficiency
processes with an intelligent warehouse solu- and effectiveness of your warehouse opera-
tion that would automatically allocate labor tions. See an example of SAP’s leading-edge
and clearly define picking routes, using hand- technology that now enables the direct inte- Moving along with
free devices. This session will walk you through gration to your automated material handling SAP Transportation Management
the Pioneer solution, which combines SAP system. View SAP EWM functionality that can (SAP TM) functionality
standard SAP ERP deployment for warehouse build flexible work packages based on optimiz- Evaluate the new generation SAP Transporta-
management, while leveraging task and resource ing criteria (containers, equipment capacity, tion Management (SAP TM) functionality as
management (TRM) to measure improvement etc.), and dynamically match these in real-time your full-service logistics and fulfillment plat-
gains with ongoing productivity analysis. Under- with the best resource. Examine labor man- form, whether you are a shipper from the
stand the challenges Pioneer faced to link the agement capabilities that track and support manufacturing industry, a retailer, a logistics
voice application to TRM and examine the cus- operational efficiencies, and see how this service provider, or a freight forwarder. Examine
tom development of five critical interface points data can be used to effectively plan workload. how SAP TM manages holistically all inbound
created to enable pickers to function in a hands- Understand the newest SAP EWM functions and outbound domestic and international
free, voice-activated picking environment. See that improve the ability to coordinate transpor- freight in the same SAP environment, while
a demo from the picker point of view, illustrat- tation with warehouse execution. See a demo providing end-to-end traceability and visibility
ing how the five function modules link to TRM on how enhanced visibility can help to identify of orders, shipments, items, and processes. See
starting with SAP log-in, through execution, con- and correct discrepancies for not only inbound how SAP TM allows you to plan, consolidate,
firmation, and sign-off. Examine the project plan, and outbound goods, but at all the supply and optimize shipments while considering
testing schedule, user training techniques, and chain touch points, and provide for faster and real-world constraints, costs, and penalties.
timeline from blueprint to go-live. improved service levels. Learn how SAP EWM Step through a demo that illustrates how the
is incorporating more analytical content using new planning cockpit tool displays shipment
How customers are using SAP’s SAP BusinessObjects tools for critical decision consolidation, equipment dispatching, freight
end-to-end integrated logistics making. Get an inside view as to user adoption rating, and spot tendering within a single view.
and fulfillment process to improve across the globe. Understand how to leverage sales order-driven
customer service, maximize assets, planning to improve carrier relationships. Look
Insider discussion forum
and minimize costs at new functionality that enables full-truckload
Get an insider’s view of how your peers have Integrated transportation (FTL), less-than-truckload (LTL), intermodal, or
gleaned benefits from a group of processes that management for the process international shipping processes. Find out how
combined, have helped to raise customer service industries to link SAP TM to green logistics initiatives
levels while reducing costs across supply chains. Join your peers to discuss how to best meet the to reduce your carbon footprint and support
Examine the end-to-end solution set with a look growing challenges of managing cross-bor- other sustainability efforts.
at the material handling innovations that SAP der shipments that are subject to increasingly
Extended Warehouse Management (SAP EWM) dynamic demand patterns and regulatory
offers. Get a view into how others ensure prom- requirements. Facilitated by industry experts,
ise dates using SAP Transportation Management gain insight on how others are artfully com-
(SAP TM) to automate delivery processes with plying with the unprecedented levels of
increased transparency. Map how different complexity placed upon logistics and trans-
industries ensure optimal inventory levels uti- portation. Gain insight on how to leverage SAP
lizing SAP Supply Network Collaboration (SAP as an end-to end logistics planning and ful-
SNC) as the collaboration “engine,” providing the fillment platform for integrated, multimodal
ideal replenishment business scenarios. Exam- transportation. Exchange ways to comply with
ine how SAP is supporting customers who face regulations targeting at dangerous goods
the increasing complexities of global trade and and global trade compliance. Discuss com-
regulatory compliance. Find out how supply mon challenges, such as tracking and tracing
chain event management (SCEM) has helped shipments and costs incurred to monitor and
customers manage by exception. Follow the support outsourced services.
end-to-end business process with a look at how
SAP Supply Chain Performance Management
offers the analytical insights essential for contin-
ual improvement. Track 6 continued on next page

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Track 6: Storage-to-delivery: Warehouse, transportation 27
Case study Case study How to evaluate and choose the
How Mars automatically triggers, Why and how Honeywell right transportation management
tracks, and ships small parcels automated warehouse operations solution for your organization
using a third-party tool with a mobile solution Whether you are managing your own fleet,
Mars needed an integrated solution that would Learn how Honeywell Automation & Control working with a transportation service provider
help to streamline the delivery process to sup- Solutions used SAP warehouse management (TSP), or you are a shipper or carrier, this ses-
port its direct-to-consumer product line, as functionality and mobile and radio frequency sion will show you the potential impact, key
part of its recent SAP ERP 6.0 implementation (RF) technologies to implement a central- differences, similarities and functional overlaps
strategy. Examine the capabilities of its chosen ized, automated warehouse hub serving 38 between SAP solutions for transportation man-
third-party application that enables the auto- sites across England and Ireland. Examine the agement. Learn the requirements, advantages,
matic shipment of small parcels, in support logical steps and decisions Honeywell went and limitations of SAP ERP LE-TRA (including
of the Mars ecommerce business line. Under- through to transform the existing tedious and the FCX add-on functionality for freight cost-
stand how this new application integrates SAP manual paper-driven processes to a more ing), SAP Advanced Planning & Optimization
ERP with leading global parcel carriers, includ- effective system-driven operation. See how (SAP APO) transportation planning and vehi-
ing FedEx, UPS, DHL, TNT, and more. See a Honeywell enhanced the RF Queue determi- cle scheduling (TP/VS), and SAP Transportation
demo that shows the end-to-end process from nation via a BAdI to allow greater flexibility to Management (SAP TM). Examine how differ-
the time the Mars receives and scans the pro- segregate workloads and manage the ware- ent options support your business processes
duction order, to confirmation, and through house-to-business requirements. Learn how requirements for freight, load, and route plan-
the printing of the shipping label. Gain insight the company identifies issues or exceptions ning and tendering, dispatch, execution and
as to how this new tool works with SAP Trans- before they can impact service levels by mon- monitoring. Learn how transportation costs are
portation Management (SAP TM) to segregate itoring workloads in real time through the handled, whether they be supplier freight costs
orders according to the mode of transport, combined use of both the RF monitor, and or customer freight costs, with non-SAP part-
based on pre-determined parameters that are warehouse activity monitor. Look at the func- ners. See how SAP solutions for transportation
designed to automatically pick the optimal tional enhancements Honeywell gained, such can manage international trade and compliance
carrier, and route determination for every ship- as the ability to activate the count despite regulations. Compare master data manage-
ment. Grasp how Mars manages the criticality transfer orders remaining open, by employ- ment implications for each option. Take home a
of rate shopping for its consumable goods ing dynamic cycle counting as part of the RF comparison matrix, along with the underlying
shipments as an added level of management solution. Take away critical tips for a successful analysis, that will enable you to build a business
variables. mobile warehouse deployment, such as how case for the right transportation solution.
to side-step potential user adoption obstacles.
Insider discussion forum So many options, so little time!
What’s new with SAP Extended Solve your complex warehouse Maximize your core SAP
Warehouse Management distribution requirements: Storage warehouse management
(SAP EWM) units vs. handling units functionality
Gain insights from early adopters of SAP Whether you are running SAP warehouse This session will focus on useful and common
Extended Warehouse Management (SAP EWM), management or inventory management SAP ERP functionality for warehouse manage-
and explore how others have transitioned or functionality, this session will help you deter- ment that is often overlooked, misunderstood,
are planning to transition their warehouse mine the best direction for your warehouse, and under-utilized. Examine the standard
management activities from SAP ERP or a third- with a look at the storage unit management capabilities that support physical inventory
party solution to SAP EWM. Find out what (SUM) and handling unit management (HUM) processes, including replenishment scenarios
others are doing to optimally support the solutions. Understand the core differences and how to manage quantity confirmations,
movement of inbound and outbound goods, between the two, and which solution is best Kanban, and dynamic cycle counting options.
both in the yard and on the loading dock. Get for your environment. For example, if you need Look at the core cross-docking functional-
ideas on how to use SAP EWM for labor man- to meet RFID mandates, or need visibility to ity, and examine your deployment options
agement, wave picking, cross docking, and your pallet license plate beyond the four walls to increase capabilities to enable opportunis-
task and resource management. Learn the best of your warehouse, HUM is for you! If you are tic functionality. Look at SAP functionality for
ways to use mobile and radio frequency (RF) looking for an immediate, less complex solu- the warehouse activity monitor, as an end-user
technologies in the warehouse for picking and tion, consider SUM. Examine the configuration tool to effectively drive your everyday business
putaway. Take away valuable insights that can options for mixing products into different processes, such as stock removals (picking)
ease your next steps toward SAP EWM. storage types to maximize capacity for bet- and stock placements. Learn how to use it
ter bin utilization, and see how to leverage out of the box, and to integrate it with other
both solutions for maximum value (consider standard configurable options, as well as with
HUM only for outbound movements of goods minor enhancements. Find out how to enable
to avoid packing and unpacking). Know your mass transfer order processing, and handle
customization options and which solution bet- differences when managing multiple storage
ter serves your requirements, such as HUM’s locations.
capacity to provide deeper product/location
visibility for managing product nesting and
serialization. Take home a decision matrix to
help you map your requirements against both
options. This session includes a sneak peek at
the latest evolution of HUM in SAP Extended
Warehouse Management.
Track 6 continued on next page

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Track 6: Storage-to-delivery: Warehouse, transportation 28
How and why one high-volume Case study A guide to select and implement
warehouse moved from a Why and how Hilti deployed SAP the right warehouse management
heterogeneous environment to EWM as an integrated solution to solution for your business
SAP EWM streamline material flow in their Whether you are currently using SAP software to
Gain an insider’s look at an in-flight SAP complex production environment manage your warehouse activities or are look-
Extended Warehouse Management (SAP EWM) Examine the Hilti landscape and see how ing to upgrade — or are considering migrating
implementation at a high-volume, small parts, leveraging their existing SAP footprint as an from another solution to an SAP solution —
picking operation. Gain insight into why this enterprise system for production planning and this session will help you determine the optimal
company is breaking tradition from its legacy order scheduling, influenced their decision to path to meet your requirements. Examine the
environment to implement an SAP EWM solu- choose SAP Extended Warehouse Manage- warehouse management offerings from SAP
tion. Understand its business plans to leverage ment (EWM) 7.0, as the optimal tool to manage — including an update on the ever-changing
SAP EWM to drive efficient packaging and their unique shop floor configuration, and dis- acronyms, and functionality embedded within
cubing routines for order volumes exceeding tribution environment. Walk through their SAP ERP, to the more expansive SAP Extended
50,000 lines per day. Look at the critical chal- plan-to-ship process integrated with SAP ERP Warehouse Management (SAP EWM) applica-
lenges the company is facing to integrate its functionality for materials management; which tion, including release changes, product updates,
new warehouse platform into a network of leg- issues the production orders for both make-to- and new features. Learn about the consider-
acy solutions, and grasp the risk factors it faced order, and make-to-assemble goods. See how ations of your selection when it comes to your
during deployment and cutover. See how the production order is then released to SAP project phases and activities. Get real-world tips
receiving and slotting functions work together EWM, and integrated with the bill of materi- to use in every stage of your implementation
to drive a more efficient warehouse process. als (BOM), which prompts Hilti’s users to mix project — from implementation timelines and
Get examples of the user interface and screen and assemble raw materials and components blueprinting, to testing and teambuilding strate-
presentation as a way to grasp the power and to prescribed quantities and finally managing gies. This session offers a clear, concise guide to
simplicity of the way different processes are entire warehouse functions in SAP EWM. Look help you understand SAP functionality for ware-
displayed for key putaway and outbound car- at the challenge Hilti faced to integrate the house management, release changes, product
ton cubing activities. shipping process in order to schedule finished updates, and new features.
goods transport and couple existing storage
automation directly into EWM. Take away valu-
able deployment tips as to how Hilti achieved
their first pilot go live in just 6 months time.

For more information and to register, visit or call SAPinsider at +1-781-751-8700
Track 7 29

Quality, tracking, compliance

Case study Case study

Lessons from British American How an SAP upgrade enabled
Tobacco’s track and trace solution Clariant to automatically manage
implementation and resolve customer complaints
British American Tobacco (BAT) needed a track with integrated quality notifications
and trace solution to comply with a required pro- Clariant, global leader in the field of specialty
tocol common in industries with global, high chemicals, needed to upgrade to SAP ERP
excise value. Hear BAT discuss how it addressed 6.0 in order to ensure regular system main-
unique challenges, such as anticipating regulatory tenance as part of their license agreement
compliance requirements that are still in develop-
A sneak peek at the new
with SAP. This session examines the way Clari-
ment. Learn how BAT is able to capture, record, ant leveraged the upgrade, as a way to garner
SAP BusinessObjects Global Trade
and report on event data within the supply chain additional functionality to automatically man- Services
— from the point of manufacturing to dispatch age customer complaints by integrating quality Evaluate SAP BusinessObjects Global Trade
and the record of its first external customer. Find notifications with batch handling processes. Services as a solution to manage trade com-
out how BAT’s status as an SAP Ramp-Up cus- Understand how Clariant prepared for the sys- pliance, optimize your trade agreements,
tomer for SAP object event repository (SAP OER) tem dependencies and requirements in order and streamline border transactions for your
allowed a unique solution development partner- to deploy enhancement package 4.0. Step inbound and outbound goods. See new
ship with SAP during the build and test stages through the process chain from the time the release features (SAP BusinessObjects Global
of the project. Examine the SAP OER compo- customer complaint is logged in through to its Trade Services 10.0) including a new sanc-
nents that capture and record data from scanners, resolve, starting with the data record creation tioned party list (SPL) user-interface (UI) option
readers, and manufacturing-based systems. See entered into the quality notification system. designed to streamline workflows with a
how SAP NetWeaver Process Integration (SAP Understand how quality management func- reduced number of “clicks,” providing more
NetWeaver PI) is used to control and manage tionality transfers batch inspection lot records robust screening functionality. Understand
messaging between systems, and how BAT cus- to batch determination to research customer how import enhancements extend certified fil-
tomized the configuration of SAP OER to manage sales orders, and track the complaint to pro- ing capabilities to provide maximum flexibility
exceptions. Examine how the company leveraged duction lots. See how the system automatically for pre-declarations, such as Importer Securi-
SAP ERP master data to minimize the need for assigns the complaint to internal and external ties Filings (ISF) and the EU 24-hour rule. Assess
new data fields. Come away with valuable tips to partners, triggering workflow and directing new Excise Monitoring Control System (EMCS)
ensure a successful rollout of SAP OER. the messaging according to the approved next capabilities to support the tax-suspended
step. movement of excise-taxable products within
A holistic approach to ensure the European Union. Look at the enhanced
Insider discussion forum functionality for trade preference processing,
product traceability with SNT
Best practices for managing including the ability to new free trade agree-
functionality ments. See how SAP BusinessObjects Global
Supply chain traceability is critical as a way present and upcoming regulations
Trade Services is aligned to integrate with sup-
to support product recall situations and to Join your peers to look beyond regulations and
ply chain functions, such as event tracking and
help eliminate counterfeit products. But it can trade agreements, and exchange best prac-
transportation management.
be challenging to connect item traceability tices, challenges, and ideas to better manage
to batch genealogy, especially in outsourced product safety and stewardship, whether it be
manufacturing models. This session will help for articles or process manufacturing. Discuss
you learn how SAP delivers supply network how SAP solutions can help your organization
traceability (SNT) functionality in the form of enable embedded product compliance and
preassembled, pre-tested value scenarios that product safety — from research and devel-
customers can leverage as a holistic solution. opment, or engineering; through purchasing
Find out how SNT functionality closes the loop and manufacturing to sales and distribution.
between production, order processing, and Discuss ways to prepare for the impending
distribution to ensure that authentic prod- REACH (Registration, Evaluation, Authorization
ucts reach your customers, and traceability and Restriction of Chemical substances) reg-
is assured if there’s a recall. Examine the SNT ulatory milestones. See how others are going
architecture to see how data can be accessed beyond the measurement of critical thresh-
from SAP and non-SAP systems into a unified olds to create a framework that supports each
data model to generate product genealogies next regulatory requirement, from REACH to
and analytics capabilities. See a demo on how Restriction of Hazardous Substances (RoHS).
SAP Manufacturing Integration and Intelli-
gence (SAP MII) and SAP Auto-ID Enterprise
can be leveraged to bridge the gap between
manufacturing and supply chain traceability. Track 7 continued on next page

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Track 7: Quality, tracking, compliance 30
The latest guide to SAP Event An update on embedded product Case study
Management compliance functionality How Intel deployed Supply Chain
This session provides the latest information on Ensure that compliance is factored into every Event Management as a way to
how SAP Event Management enables you to stage of a product’s life cycle. Examine a set of manage its purchasing process by
manage critical business processes by excep- extended business processes companies can exception
tion (rather than monitoring the ones that use to develop safe and eco-friendly products Look at how Intel leverages Supply Chain Event
are running smoothly). See how to track and and ensure regulatory compliance. Understand Management (SCEM) as a way to gain a single
monitor the status of supply chain processes how this business scenario supports environ- point of reference, for end to end purchas-
and tasks in action, including purchase orders, mental regulations, such as implementations ing visibility. Understand the Intel purchasing
shipment status, and production. Grasp the of the Restriction of Hazardous Substances environment, and grasp their “prompt pay-
way SAP Event Management enables you to (RoHS) directive; the Registration, Evaluation, ment discount” practice that extends a 1-2%
recognize and react to unplanned events in Authorization and Restriction of Chemical sub- off of the purchase price for timely payments.
your extended supply chain. Gain insights as stances (REACH) regulation; and the Waste See how they leverage SCEM functionality, as a
to how an event is recognized within your Electrical and Electronic Equipment (WEEE) collaborative platform that allows Intel to peer
SAP ERP system and enriched by sensors and directive. See how this approach protects rev- into the process to verify the actual ship date by
auto-ID data, and as a result triggers alerts enue and brand. Leave this session with an the supplier, enabling them to cash in on these
and notifications that prompt stakeholders to understanding of how embedded product discounts. See how SCEM tracks and monitors
take action. Understand how data is collected compliance functionality draws on SAP Prod- the critical events for relevant purchase order
and transferred to the stakeholders via email, uct Lifecycle Management (SAP PLM); SAP line items, and then automatically triggers the
handheld mobile devices, and other external Environment, Health, and Safety Management accounts payable process to proceed when
systems. Examine the technical architectural, (SAP EHS Management); and SAP Recycling all the scheduled events are confirmed. Learn
system dependency, and integration require- Administration for environmental data man- what happens when exceptions are detected,
ments for successfully deploying SAP Event agement and analysis, compliance checks, and such as an overdue shipment. Look at the way
Management with the least possible total cost reporting. SCEM notifies the appropriate stakeholder, or
of ownership. See how the application inte- initiates a resolution workflow. Grasp how to
grates with SAP NetWeaver BW and third-party capture critical analysis through SCEM inte-
systems to perform a final data analysis. Take gration with business intelligence reports to
home a list of preconfigured business process identify bottlenecks, key durations, and trends,
scenarios. Get insights into how customers to further optimize the process.
already benefit from using SAP Event Manage-
ment productively.

Product traceability beyond

regulatory compliance:
Leveraging item serialization and
auto-ID for public safety, brand
protection and business process
Learn how SAP solutions for auto-ID and item
serialization support regulatory and mandated
requirements, and gain insight into the life cycle
traceability of products, parts, and assets across
distributed systems within and beyond enter-
prise boundaries. See how to use data capture
technologies (RFID, 2-D barcode) for product
or part instance identification to support busi-
ness process automation while building a life
cycle data history. Grasp how product tracking
features are used to create the history of busi-
ness transaction, and sensor events, enabling
you to manage product instance life cycle attri-
butes of every serialized item from the time
of production to the point of consumption.
Learn how to exploit the GS1 EPCglobal (EPCIS)
standard for business network collaboration.
Gain insights on industry-specific, case study
examples — including life sciences, healthcare,
energy, oil & gas, automotive, and aerospace &
defense — and see how others are using these
technologies to promote public safety and
ensure brand protection.

For more information and to register, visit or call SAPinsider at +1-781-751-8700
Track 8 31

Make-to-ship: Manufacturing solutions

Case study Case study

How PMG leverages SAP MII to A detailed look at PepsiCo’s
collect production data, and repetitive manufacturing strategy
manage production exceptions for its high-volume production lines
PMG was on a mission to continually improve Learn how PepsiCo established a lean pro-
on its Overall Equipment Effectiveness (OEE), at duction environment for the company’s
a small manufacturing plant, specializing in the high-volume production lines by switching
production of complex design components, from a discrete manufacturing to a repetitive
serving the automotive industry. Examine its manufacturing approach. Examine PepsiCo’s
pilot SAP Manufacturing Integration and Intel- criteria for choosing the Repetitive Manufac-
A complete guide to managing
ligence (SAP MII) project implementation, turing model instead of production planning plant operations and execution
intended to integrate disparate shop floor data for process industries (PP-PI). Find out how with SAP
with core SAP ERP transactional data, to gain the company achieves a simplified method Examine the SAP solution set for managing
visibility into production exceptions in real- to record production flow and routing data plant operations and execution, as well as
time. Understand the challenges PMG faced in for components. See how PepsiCo gets opti- the newest release of sustainability applica-
aligning its expectations with the actual SAP mal results by configuring material master tions that are enabled by SAP manufacturing
MII set of capabilities. Learn how the company views, rate routings, and production versions. solutions, such as energy management, and
applied the SAP MII framework to its two main This case study will also show you how Pep- functionality for environmental compliance.
business processes: semi-finished goods-to- siCo uses phantom bills of materials (BOMs) Understand how SAP Manufacturing Inte-
stock, and stock-to-finished goods. View how to map intermediate materials to minimize gration and Intelligence (SAP MII) continues
SAP MII is configured to replace manual inputs effort in the production confirmation process, to expand its capabilities while also allowing
for piece counting, stock transactions, goods and increase visibility. Find out how PepsiCo deeper integration into the enterprise archi-
issue, quality measures, and more. Grasp how accurately records the amount of scrap it tecture. Look at SAP Manufacturing Execution,
PMG applies OEE calculations against produc- produces by implementing the zero-base for- designed to offer detailed execution capa-
tion interruptions for analysis. See how SAP MII mula. Understand how the company is using bilities, such as full product track and trace,
filters PMG’s core enterprise data for display. batch traceability to determine exactly how genealogy, work-in-process management, and
many batches of components are used to work order execution for the discrete indus-
Transforming your internal and meet its production requirements, and to con- tries. See how to collect key plant metrics for
trol the amount of stock that is ordered for sustainability. Look at the new solutions for
external manufacturing operations
production. energy management and environmental com-
into an integrated responsive pliance, and how these solutions use SAP MII
network to plug into the plant data stores for integra-
Look at the end-to-end, networked manufac- Examine plant connectivity:
tion, reporting, and graphic presentation. Get a
turing planning and execution functionality Integrating shop floor data and
sneak peek into new SAP ERP capabilities avail-
that enables process transparency, data inte- communications activities — able as enhancements for production planning
gration, and the transformation of your internal automatically with SAP for both process and discrete industries.
and external resources from siloed entities into As a licensed component of SAP Manufac-
an effectively operating, coordinated unit. See turing Execution, and SAP Manufacturing
how leading SAP customers have reduced lead Integration and Intelligence (SAP MII), SAP
times, driven inventories down, and improved plant connectivity (PCo) functions as the
customer service through integrated processes automation layer enabling integration and
incorporating SAP Advanced Planning & Opti- communication with the shop floor manufac-
mization (SAP APO), SAP ERP, and SAP Supply turing systems. This session takes you under
Network Collaboration (SAP SNC). View a demo the hood to learn how PCo can extend your
that shows how to create push-based and pull- plant connectivity infrastructure, to provide
based (demand-driven) build orders, as well as unsolicited real-time (rules-based) event noti-
how to share critical information on inventory fication capabilities from disparate shop floor
positions and active work orders with out- systems to SAP applications. See a demo that
sourcing partners. Find out how internal plant shows how notifications can trigger workflow,
operations work as part of the process through data collection, and response, eliminating the
production scheduling, and plant floor exe- need to examine and interpret data manually.
cution with SAP Manufacturing Integration Understand how to replace the former SAP MII
and Intelligence (SAP MII). Understand how to UDS-style queries with PCo functionality. See
support direct procurement with supplier col- how PCo enables SAP partners to extend PCo,
laboration using a combination of push and using their own connectors, to specific cus-
pull techniques. tomer-owned systems within the plant.
Track 8 continued on next page

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Track 8: Make-to-ship: Manufacturing solutions 32
Case study Best practices in manufacturing — A unique, independent solution for
The SELEX Galileo journey to How do you measure up? SAP ERP or non-SAP plants to
achieve the perfect plant for 1500 This session will present the latest key find- support batch manufacturing
users in the UK ings from the SAP/ASUG Manufacturing processes
SELEX Galileo (a Finmeccanica company), a Benchmarking Survey. Examine quantitative Evaluate new and exciting functionality that
leader in defense electronics markets, needed and qualitative best-in-class practices that supports batch-oriented manufacturing exe-
to gain more actionable, timely and integrated impact manufacturing, lean enterprise, and cution, offering a decoupled, plant-specific (yet
intelligence from the plant floor. Look at their plant maintenance performance. Gain insight integrated) solution. Look at the packaged
SAP Intelligence and Integration MII deploy- from peer responses to survey questions, and solution that leverages SAP Manufacturing
ment, designed to collect and connect their see how your organization measures in com- Intelligence and Integration (SAP MII), within
information-rich, shop floor data, and inte- parison. Understand the correlation between your SAP ERP framework or independently,
grated with a home grown Manufacturing implementing best practices, leveraging key using standard SAP ERP data. Examine the
Execution System (MES) to enable communica- performance indicators (KPIs) and improve- “out-of-the-box” interface, and see how to
tion across 5 manufacturing sites. See a demo ment in manufacturing process performance, download rules and process definitions using
that shows how the SELEX Galileo solution including operational equipment effectiveness the production planning for process industries
delivers work lists via projects via screens that (OEE), on-time delivery and efficiency of main- (PP-PI) defined formulas. Understand how the
leverage Web pages from the SAP MII toolset, tenance technicians. Explore the critical drivers shop floor can then execute against these for-
which then, using LCD screens are presented that have been adopted by leading compa- mulas, with or without an SAP ERP connection.
on the shop floor to direct job activities. Look nies to increase market competitiveness and See how to integrate plant maintenance and
at the tactical challenges SELEX Galileo faced, examine the key performance indicators (KPIs) quality management data. View a demo of the
to map their critical business processes, and that best set the bar for driving excellence in user interface via SAP MII, and find out how this
supporting transactions to SAP MII, such as your organization. See how your counterparts can be customized by role and responsibility.
issuing materials from the warehouse to their achieved significant cost savings and increased
highly customized assembly process. Find out operating margins. How to enable a lean production
how they optimized SAP MII as a way to over- environment
come functional gaps in SAP ME. View a demo The latest updates to SAP Find out how to leverage SAP Manufacturing
on how the SAP MII operational dashboard functionality to support continuous Execution as a strategic platform to enable and
supports quality inspection and testing data quality improvement drive dramatic improvements in operations.
so that events can be measured and fixed in See how SAP functionality for quality man- Map lean principles that support continuous
real time. agement can be used to support your quality product and process improvement to SAP Man-
improvement initiatives to enable a closed-loop, ufacturing Execution capabilities, designed to
Case study inspection planning process with a look at a fail- capture, store, and share product manufactur-
How Repsol leverages a ure mode and effects analysis (FMEA), control ing information throughout the enterprise. See
centralized SAP MII deployment to plan, and quality notifications. Examine the new how SAP Manufacturing Execution can inte-
manage critical shop floor data for integration touch points of quality notifications grate data from disparate systems — both on
integration and regulatory with FMEA, SAP Supply Network Collaboration and off the shop floor — to capture and store a
compliance (SAP SNC) or SAP Manufacturing Execution, and single, comprehensive production record that
Examine how Repsol structured its SAP Manu- SAP NetWeaver for audit management. See how provides an aggregated view of a product’s
facturing Integration and Intelligence (SAP MII) you can now ensure collaboration between history. Review examples of how your peers
deployment as a way to automate shop floor product engineers and quality planners by leverage lean planning to reduce waste, and
data collection and analysis, using a central- transferring critical-to-quality characteristics increase cycle times and inventory turns, and
ized SAP MII server. Grasp how the architecture from SAP Environment, Health, and Safety Man- control short-term actions for replenishment
design and governance oversight enabled and agement (SAP EHS Management) specifications (the SAP Manufacturing Execution pull tech-
aligned user adoption as a way to standard- into QM inspection plans. Get first insights about nique) on the shop floor. See how to integrate
ize SAP MII queries and reporting using a a new approach to monitor all quality-related external suppliers into the overall value stream
common infrastructure. Look at how Repsol activities and efficiently resolve customer- or through to the final customer. Examine the first
collects variable shop floor data using SAP MII vendor-related complaints, non-conformities steps required in order to deploy SAP Manu-
— by pressure or readings, volume levels, and from production, or other internal issues. facturing Execution with enterprise integration
more. See how this data transfers to SAP ERP — supported and delivered out of the box.
for operational checks, and troubleshooting, Insider discussion forum
integrating with inventory, procurement, and Getting started with
production process data. Examine how Repsol SAP Manufacturing Integration and
leverages SAP MII to collect data from refiner- Intelligence (SAP MII)
ies that is then integrated with its emissions Talk to others who have implemented or are
solution to comply with environmental regula- considering SAP MII to allow shop floor work-
tions for process tracking. ers and the business to visualize production
data from various sources with business pro-
cess owners. Hear how others have leveraged
SAP MII with financial information, Manufactur-
ing Execution Systems (MES), production data,
and plant maintenance. Get ideas from peers
on how to create role-specific dashboards and
the best ways to automate production.

For more information and to register, visit or call SAPinsider at +1-781-751-8700
Track 9 33

Idea-to-obsolescence: Product
lifecycle management

Case study A worldwide market leader in the

How Danone’s SAP PLM ceramics industry fires up new
implementation improved the product development with an
health of its integrated product SAP PLM upgrade
development process Get an inside view of why and how an early
Danone, a leading global company and advo- adopter leveraged an SAP Product Lifecycle
cate for healthy foods, needed an integrated, Management (SAP PLM) 7.0 upgrade as a way
scaleable solution to better share raw and to improve product innovation and speed time-
packaging material, product, and process spec- to-market with concurrent engineering process Case study
ification between its research and development support. Walk through the project scope and How Hilti tooled critical product
(R&D), quality management, and purchas- see how the organization “sold” the upgrade data migration from a homegrown
ing teams. Understand the scope of Danone’s project (from SAP PLM 6.0) to business pro-
SAP Product Lifecycle Management (SAP PLM)
landscape to SAP ERP in nine
cess owners and executive leadership. Examine
implementation, including requirements gath- its improved PLM engineering desktop, Web- engineering locations across
ering for automating the engineering change based 3D-ready visualization capabilities, and seven countries
management process (including approvals), user interface (UI) designed to provide robust Hilti, a leading global provider of products,
audit reports, product formulation, and label- search functionality and enhanced display set- systems and services for construction profes-
ing. See where Danone customized standard tings. See how the organization tackled one of sionals, needed a more robust tool to control
SAP PLM functionality by creating an interface its toughest challenges to ensure data integrity product data that is leveraged by 1500+ stake-
that enabled the synchronization of the R&D bill across its relatively large product development holders around the world, both internally and
of materials (BOM) with the production BOM. teams, from product specification to design with engineering partners. Examine Hilti’s
Find out how it linked the requirement for raw through production. Understand the integra- migration from an existing, home-grown prod-
materials specifications as part of its contracted tion requirements and dependencies between uct data management landscape to SAP PLM
supplier relationships to ensure raw material pro- SAP ERP functionality, project systems and 6.0, in a stepped rollout that enabled func-
curement within factories. Look at the change materials requirement planning (MRP) with tionality for materials management, product
management methodology Danone initiated SAP PLM 7.0. Examine its collaboration plat- structure management, document manage-
in order to gain executive buy-in, and ensure form, using cFolders and SAP Resource and ment, engineering change management, and
user adoption. Understand its roll-out strategy: Portfolio Management (SAP RPM) as a way direct CAD integration with SAP ERP. Under-
deployment in 18 countries — one at a time — to link customers and suppliers as part of the stand Hilti’s deployment methodology, system
with more than 800 users worldwide. product demand initiatives. landscape, and project scope. Gain insight as
to how the company controlled complex prod-
A new way to get production and Insider discussion forum uct assembly data integrity and dependencies,
Lessons from the field to help you structured synchronization between systems,
engineering in sync for the discrete
accelerate your SAP Product and overcame its biggest challenges. Learn
manufacturer from the challenges Hilti faced to ensure a
This session provides insight into a new, dif- Lifecycle Management (SAP PLM)
secure collaborative engineering platform with
ferentiating application designed to close the deployment more remote partner locations.
gap between product development and man- This forum offers you the opportunity to hear
ufacturing. Examine how guided structure how other companies scope and implement
synchronization (GSS) links the engineering bill their SAP PLM deployments. Exchange ideas
of materials (BOM) to the manufacturing BOM, for migrating engineering data and documents
providing a critical interface between plant from existing legacy systems to SAP PLM. Get
independent and production specific struc- advice from other SAP customers for acceler-
tures, eliminating time-consuming function vs. ating time-to-value. Find out how your peers
assembly sequence conflicts, and production allocate resources for their implementations
validity concerns. Find out how GSS enables and secure executive support for their SAP PLM
both parties to maintain independence, allow- implementation.
ing engineers and production planners a way
to generate changes, in real time, integrat-
ing the release and change process without
impacting each other. View a demo that shows
the way GSS compares both BOMs and allows
the user to discern what changes to synchro-
nize, using SAP PLM Web-based user interface
as the front-end, role-based display.

Track 9 continued on next page

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Track 9: Idea-to-obsolescence: Product lifecycle management 34
A look at an SAP PLM deployment How to map the SAP PLM toolset to Compare solutions to enable
at a multi-national high-tech your business processes direct and secure collaboration
company See how to create one unified environment with partners and customers
Competence (formerly Jabil Circuit), a world- using SAP functionality and business work- How do you provide access to critical new prod-
wide leader in print circuit board production, flow that will — from design to obsolescence uct data and developments across your partner
needed to migrate from its Agile PLM plat- — allow the engineering, quality, procure- and supply chains while still protecting your intel-
form to SAP Product Lifecycle Management ment, and production teams to work from lectual property? Provide an alternative to SAP
(SAP PLM) as a way to enable integration with a single version of the truth. Together with cFolders to enable product data collaboration by
its core ERP system. Understand the business the SAP computer-aided design (CAD) desk- evaluating the new and expanded access control
model at Competence and the common prac- top, learn how to utilize SAP Portfolio and capability available as part of SAP PLM 7.0. Exam-
tice in the high-tech industry, where customers Project Management as the task and timeline ine the new functionality as a way to achieve
design the product and use a collaboration governor of the working environment. Under- a deeper level of granularity control — down
platform (cFolders) as a platform for infor- stand how leveraging engineering change to items within the product structure, yielding
mation and data exchange with suppliers. management (ECM) as the gatekeeper of mas- both access and visual identify. Compare SAP
See how SAP PLM enabled the engineering ter data changes can improve research and access control management functionality to SAP
change management (ECM) process to inte- development processes and streamline collab- cFolders to enable partner and supply chain col-
grate with critical production and purchasing oration between engineering and production, laboration for sharing engineering product data
data as a way to ensure service level targets and through to after-market sales. See how to and documentation, and determine if one or the
were met despite short production lead times enable the exchange of standardized product other, or a combination is optimal for your envi-
and large production volume. Grasp the sys- related data by steering organizational behav- ronment. View a demo of how the solutions look
tem dependencies, architecture, and design at ior, and fostering cooperation between the side by side, to display CAD drawings, with direct
Competence, configured to ensure the supplier different stakeholders. Learn how to leverage access to SAP. Understand the core difference
approval process is automated, and integrated SAP PLM functionality to ensure appropriate between cFolders and SAP PLM access control
with purchasing, for SAP and non-SAP part- jurisdiction and process authorizations. management functionality regarding authoriza-
ners. See a demo of the Competence business tions by item as opposed to material master.
process modeling framework, based upon a Leverage cloud computing and
roll-out strategy that includes a “gap analysis” mobile access to accelerate new Should you, could you, and how
approach — one country at a time. product design and development, would you deploy SAP Easy
and streamline service orders Document Management
Tips and tricks to leverage audit Learn how to leverage cloud computing and This session will review your user interface
management functionality for mobile access technologies together to achieve options for managing critical product devel-
comprehensive CAPA (Correction improved supplier and customer communica- opment documents in SAP, and show you
Action Preventive Action) tion throughout the new product design and how to migrate from a SAP GUI-based docu-
management development process. Find out how to inte- ment management system to the SAP Easy
Understand how to combine SAP ERP func- grate Google Enterprise, as well as iPad and Document Management application, a more
tionality for quality management, and SAP iPhone applications with your SAP system. See user-friendly and intuitive interface. Examine
Product Lifecycle Management (SAP PLM) different process-based scenarios that include key functions of out-of-the-box SAP Easy Doc-
audit management functionality, and quality how to publish the bills of materials (BOMs) ument Management — a part of SAP ERP
notifications as a way to mitigate risk for inter- to suppliers via Google Enterprise. See how – such as enhanced public and private folder
nal and external audits. Learn how to ensure to acknowledge supplier requests for creat- structures, drag-n-drop, and “send document”
processes and procedures are in compliance ing new material masters in SAP, or negotiate capabilities. Find out how to customize layouts
with defined regulations. Find out how to man- the delivery of components. See how to access and display screens, and add additional func-
age CAPA (Corrective Action Preventive Action) a product’s bill of materials via iPad. Learn tions to SAP Easy Document Management that
to improve the product quality process and how to capture service issues via a mobile support your business requirements. Get tips
facility utilization management. View a demo photo using the iPhone, and check into the on how to install SAP Easy Document Manage-
that shows how to leverage SAP audit man- SAP Easy Document Management application ment and review relevant registry entries that
agement functionality to issue reports, using on-the-go to quickly initiate service orders. control key functions of the tool. Learn what
a template to document audit findings and Understand how to manage security, approv- to watch out for when dealing with document
responses. See how to ensure strict authoriza- als, change requests, and authorizations via classification, specifically object dependencies
tion separation and access control. Hear about Adobe Forms. and check tables. See a demo that shows how
the ability to compare and analyze audits and to use the advanced search capabilities and the
results. Learn how to position the combined “view” options. Understand your deployment
toolset within your organization structure, and options for both replacing SAP GUI and install-
examine the architecture that enables accessi- ing a new front-end component.
bility by date, role, department, or by groups.
Review considerations when scheduling audits
that will ensure data segregation, and devia-
tion with minimal maintenance efforts.

Track 9 continued on next page

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Track 9: Idea-to-obsolescence: Product lifecycle management 35
A comprehensive look at how SAP A comprehensive guide to SAP See what’s coming with
supports continuous product and offerings for integrated product SAP Portfolio and Project
service innovation development (IPD) Management 5.0: A detailed look
This session provides insight into a new set of This session examines SAP functionality that at features and functions
extended business processes SAP now sup- helps you achieve product and service leader- This session offers insight into how to improve
ports in the area of continuous product and ship through integrated product development phase-gate product development processes
service innovation (CPSI). Find out how to (IPD). Look at the comprehensive solution set, using SAP Portfolio and Project Manage-
leverage SAP functionality to improve respon- which includes the design of specifications, ment. See how the latest solution architecture
siveness to market trends and customer needs. recipes and product structures, product cost- has been updated to improve product data
Leverage the right resources and expertise ing, synchronization of manufacturing data, flows. Find out how to close the loop between
across the enterprise and business network, product and process testing, and functionality portfolio management, operational project
execute efficiently, and consistently manage to evaluate product portfolios and projects in management, and resource management.
performance. Examine how SAP BusinessOb- collaboration with external and internal part- Explore new features and functions, such as
jects solutions can be used to aggregate and ners. Look at capabilities for product design improved closed-loop resource management,
analyze product performance measurements, using computer-aided design (CAD), change better integration, and the business con-
project pipeline information, operational management processes, and material and text viewer tool for reporting. See how the
metrics, market trends, and competitive and task sourcing. Examine how this functional- user interface offers more flexibility by pro-
customer intelligence. Learn new ways to ity can be used to extend business processes viding end-user configuration options and
improve the ongoing selection, scoring, mon- and bridge functional silos, enabling a collab- faster navigation. Learn how to better man-
itoring, and review of interdependent project orative development environment designed age and govern the front-end of continuous
ideas, schedules, resources, and workflow. Find to speed time-to-market, lower development product and service innovation using deci-
out how to support integrated concept devel- costs, and increase quality. Understand how to sion flow management and idea management.
opment to transform an idea into a product. pursue an IPD strategy and achieve better vis- Step through a demo that illustrates closed-
View a demo of a product and service perfor- ibility into and control over product data and loop resource management functionality and
mance dashboard, and determine whether you documents, engineering changes, and costs. how it supports efficient staffing processes
could use it to assess the strategic impact of Get a preview of the planned IPD scenario and the optimal management of phase-gate
your new product initiatives and investments. extensions, designed to assist the new product processes.
development process.
An up-to-date look at the CAD Case study
engineering desktop user interface Learn how to use SAP Recipe How a utility company initiated a
from SAP Management to develop and unique collaboration scenario for
See how you can use the latest Web-based engi- control product formulation contracted services using a
neering desktop user interface (UI) to directly information throughout the product supplier portal as an enabler
embed internal and external CAD designers life cycle See the methodology behind Southern Cal-
into your SAP system. Assess the UI’s ability to Examine the latest SAP Recipe Management ifornia Edison’s (SCE) objective to create an
extend product data and intelligence beyond functionality designed to integrate product external-facing portal so that suppliers can col-
the confines of engineering and across mul- and process formulations for the process and laboratively complete the source-to-invoice
tiple SAP applications that are used to create consumer industries. See how the latest release process for contracted services. Examine the
and support material masters, BOMs, classifica- of SAP Recipe Management offers a more user- unique integration of SAP Product Lifecycle
tions, and engineering change documents. See friendly experience through the use of Web Management (SAP PLM) plant maintenance
how the new UI supports collaborative design Dynpro technology. Learn the best ways to functionality, SAP Service Management and
by multiple users through incorporating col- use this solution to support your product for- SAP Supplier Relationship Management
laboration, embedded search functionality, mulation, product specification, and product supplier self-service (SUS) and enable out-
and integrated product engineering while still labeling needs. Examine new usability and side contractors to respond jointly to service
allowing you to retain security and access functional features, such as searching, navi- requests issued from the utility. Understand
control. View a demo that highlights a direct gation between object relationships, recipe why SUS required customization in order to
CAD integration scenario. Gain insight into the ingredient optimization and ad hoc workflow publish PLM notifications and subsequent
usability improvements that have been made capabilities. Come away with an understand- work orders for service providers to finalize the
to the UI. See how to share product design ing of how SAP Recipe Management is evolving scope of their work and manage the delivery of
information while working directly from your from a system of records to a process and data services. Grasp SCE’s end-to-end process as the
CAD system and capture your product struc- enablement solution. authorization path closes the loop between the
ture for direct submission. work order packet issue, and how the result-
ing contractors planning’s incorporate into the
purchase order integration, field change order,
and finally, invoicing via service confirmation.
View how suppliers and SCE manage and see
work through a common view across the lifecy-
cle of their projects. View final portal views for
both contractors and buyers of services.

For more information and to register, visit or call SAPinsider at +1-781-751-8700
Track 10 36

Technology and implementations

Case study Case study

Under the hood at the Dansk A technical view of how DP DHL
Supermarked SAP EWM integrates its SAP purchase-to-pay
deployment solution with non-SAP financial and
Get a technical perspective of the Dansk Super- order processing systems
marked SAP Extended Warehouse Management This session will give you a unique view of how
(SAP EWM) implementation, data model, and the number one company in the global logis-
integration with SAP ERP, and see how it was tics marketplace, Deutsche Post DHL (DP DHL)
customized to its retail/wholesale environment. achieved integration between its SAP Supplier
Examine the Dansk master data structures
Test drive SAP Sourcing OnDemand
Relationship Management (SAP SRM) solution
between SAP ERP and SAP EWM using the core and non-SAP financial and order processing
with a hands-on lab
interface (CIF), and its master data maintenance Gain exposure and firsthand experience with
systems as a way to enable an automated pur-
processes. Look at how Dansk uses unit-of- the SAP Sourcing OnDemand solution by par-
chasing platform for 10,000 users across the
measures to support stock keeping unit (SKU) ticipating in this hands-on workshop. Get a
corporation. Get a step-by-step look at how
requirements for stock balancing and order pro- brief overview of the SAP Sourcing OnDemand
DP DHL designed and developed transactional
cessing. Understand and compare its chosen solution set and walk through common use
interfaces to ensure a seamless purchase-
model with the option of using logistic variants cases for strategic sourcing, contract life cycle,
to-pay process with 10 finance systems and
as an alternative to tracking inventory by SKUs. and supplier management.
a dozen third-party ordering systems. Look
See a demo of how Dansk configured SAP EWM at the different approaches taken to design
Case study
functionality with customized rule sets that and implement these interfaces ranging from
enabled warehouse order and wave creation “home-grown” to the use of standard integra-
A technical look at how Clariant
to support pre-picking scenarios. Learn how it tion. Take home an overview that shows how automates quality inspection data
designed the SAP EWM framework to support to map business processes to integration solu- for stock release
package material handling in support of picking tions. Learn about the operational aspects of See how Clariant optimizes a useful and unde-
and putaway scenarios. Look at how Dansk set P2P interface management to ensure that doc- rutilized tool to automatically release stock,
parallelization settings using header and item uments transfer and post correctly. leveraging SAP ERP functionality for quality
status, to distribute the workload for multiple management. Examine how it utilizes a stan-
instances to speed process performance. Take Tips and techniques to smoothly dard quality data interface to transfer inspection
home undocumented integration codes to use data between its four different, regional pro-
and seamlessly transfer data
for your SAP ERP to SAP EWM data modeling. duction systems, as a way to reduce errors and
between SAP APO and SAP ERP, streamline its ship-to-stock process. Under-
leveraging the core interface (CIF) stand its challenge: to automate inspection
Get expert lessons to smoothly transfer master data as part of the batch shipment process,
and transactional data between SAP Advanced so that when a goods receipt posts, inspec-
Planning & Optimization (SAP APO) and SAP tion results are automatically updated. See a
ERP by leveraging the core interface (CIF). Find demo that shows you how Clariant processes
out how the number of records from which and sends an IDOC in parallel with the goods
you’re transferring data affects the creation of receipt, containing the relevant quality data,
integration models. Gather tips to properly set which is then automatically processed as part
up the CIF, including how to effectively lever- of its standard, ship-to-stock process. Grasp the
age user exits. Overcome transactional data benefits of integrating critical quality inspec-
discrepancies via the Delta Report. Learn how tion data as a safety measure and time-saving
to properly apply sequencing rules to avoid opportunity.
error messages that can grind your data trans-
fer to a halt. See how to use the CIF cockpit
tool to monitor the data transfer process in real
time. Understand how to activate the data vol-
ume report. Get a concise explanation on the
new Master data incremental load function-
ality. Take home a previously undocumented
collection of error messages common to
data transfers with the CIF, along with proven
techniques to fix them that will save you con-
siderable time and effort.

Track 10 continued on next page

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Track 10: Technology and implementations 37
Increase the speed of Assess a new deployment A new way to improve
implementation with a new rapid package to get SAP procurement communications with vendors,
deployment solution for portfolio solutions up and running fast customers, and partners to
monitoring Evaluate the different rapid deployment strate- streamline B2B transactions
Examine the new integrated delivery approach gies designed to jumpstart your SAP investment Evaluate a new offering from SAP and busi-
designed to help you manage the scope, con- for self-service procurement, spend perfor- ness partner Crossgate, an SAP Information
tain costs, and streamline the project timeline mance management, and sourcing. Examine Interchange with a new way to connect your
for your SAP Portfolio and Project Management the various deployment models for SAP Sup- trading partners. Compare this solution to
implementation. Understand how the software, plier Relationship Management (SAP SRM) more traditional point-to-point enterprise data
coupled with services, brings together essential that enable self-service, including “one-cli- interchange (EDI) tools to understand how the
functionality for portfolio monitoring, faster and ent deployment,” classic, and extended classic pre-integrated B2B profiles of SAP Informa-
more affordably than a traditional deployment, scenarios. See the implementation accelera- tion Interchange utilize iDocs and enterprise
while still reducing risk. Understand how this tors, gleaned from best practices that provide services to lower the cost and time of B2B
rapid-deployment solution enables you to align enhancements (BAdIs) that offer precoded enablement. Understand how SAP Informa-
projects goals with rock-solid, portfolio-based custom logic to enable workflow, catalog map- tion Interchange leverages SAP NetWeaver
decision-making support for the monitoring of ping, organizational structure maintenance, Process Integration (SAP NetWeaver PI) to pro-
new projects on portfolio (and program) levels. test scripts, and more. Understand how to vide maximum flexibility for managing your
get started, and get tips to help you assess B2B infrastructure. See how line of business
A look at SAP enhancements that whether your business can benefit from a rapid applications, such as SAP Supply Network
extend your production execution, deployment solution (RDS). Collaboration (SAP SNC), is enabled for B2B
integration, and collaboration with SAP Information Interchange. Look at
practices Extend the four walls of your applications for procure-to-pay, order-to-
Get all the functionality you can squeeze out source-to-contract process — on cash, and other business process scenarios,
of your SAP investment for production plan- demand where data connections to SAP are exchanged
ning and execution with a review of the latest See how SAP Sourcing can be delivered as an with non-SAP partners. Grasp the advantage
functionality available with enhancement pack- OnDemand, subscription-based service in order of one implementation (and updates) han-
ages 4 and 5. Whether you are using SAP ERP to streamline your source-to-contract process in dled through standard SAP maintenance as
as your production platform, the latest SAP a secure, Web-based environment. View a demo opposed to issues that are often encountered
Business Suite applications, or stand-alone that walks you through the sourcing process — with EDI when new points of entry into your
applications, this session will introduce you to from the initial internal sourcing request for a system are introduced.
additional capabilities that extend lean Kan- category of spend — to the qualification of sup-
ban planning, execution and usability, improve pliers and sourcing process, to the final contract A new deployment package to
work in process (WIP) visibility, and enhance award. See how to easily customize fields within get SAP capabilities for
shift data reporting. Find out how to leverage the user interface to map them to your busi- transportation management up
enhancements to improve supplier collabora- ness requirements. Examine decision support and running fast and at a reduced
tion, including the exchange of work orders and functionality that can be used to analyze and cost
quality issues between SAP ERP customers and compare supplier responses. Examine reverse Are you evaluating SAP solutions for transpor-
non-SAP outsourcing partners to achieve a sin- auction functionality as a way to achieve deeper tation management? Examine one of the new
gle data source for storage and retrieval. Look at cost savings. Understand how SAP Sourcing SAP Rapid Deployment solutions, which brings
the latest update of the interface that enables OnDemand integrates with SAP ERP to ensure together the SAP Transportation Management
the integration of production orders between contract compliance. Get additional tips on how (SAP TM) functional scope, coupled with imple-
SAP ERP and SAP Manufacturing Execution. Get to manage change and drive adoption. mentation services, and supporting collateral
a sneak peek on what’s to come for both dis- materials for training. It is designed to get your
crete and batch-oriented production processes. A sneak peek at SAP analytics to SAP transportation management solution up
enhance decision support for and running faster, and at a lower cost. Evalu-
product-related data ate the rapid deployment solutions approach
Evaluate the integrated business context viewer as a way to help drive down total time of
(BCV) as a way to flexibly embed quantifi- implementation by leveraging preconfigured
able results from disparate information sources sample content to deploy international con-
within the SAP Product Lifecycle Management tainer shipping capabilities. Look at the rapid
(SAP PLM) suite and from other sources that deployment solutions best practice approach
impact decision making, such as SAP ERP or for the booking of vessel capacity, assign-
legacy systems. See how to leverage BCV as ing and container loads to bookings. See how
a way to dramatically reduce search time for rapid deployment solutions deployment links
critical product-related data. View a demo that into the carrier landscape from container track-
shows how to capture influencing factors from ing through status messaging. Get tips to help
SAP and non-SAP systems, such as supplier you assess whether your business can benefit
history, production costs, quality measures, from a deployment of this solution.
and more. See how the BCV presents informa-
tion to the users via a new user interface (UI),
with the option of using predefined templates.
Learn how to customize fields to your unique
business requirements.

For more information and to register, visit or call SAPinsider at +1-781-751-8700
13-15 April

Strategies • Best practices • SAP updates • Skills development

Full Event Conference Jumpstart Day
(Conference and
Conference rates Jumpstart Day) Only Only
12-15 April 2011 13-15 April 2011 12 April 2011

Pay by 18 February 2011

Les Palais des Congres
(save €300)
€1699 €1499 €599 de Paris
2 Place de la
Pay by 18 March 2011
(save €200)
€1799 €1599 €599 Porte Maillot 75017
Paris, France
Pay by 11 April 2011
(save €100)
€1899 €1699 €599

Pay on-site €1999 €1799 €699

4 conferences —
1 location
Educational and networking opportunities
Four conferences are
More than 150 educational sessions and forums hosted in Paris,
Expand your skills and knowledge by learning from the top experts at SAP, independent 13-15 April:
consultants, and your industry counterparts.
• Logistics and Supply
Chain Management
Jumpstart Day 2011
Special three-hour, pre-conference sessions hosted on Tuesday, 12 April, offer you the
opportunity to explore new trends and strategies and enhance your learning experience at • Manufacturing 2011
the main conference.
• PLM 2011
Ask-the-Experts • Procurement
Sit down one-on-one with the leading experts to ask questions and get detailed, and Materials
authoritative answers. Management 2011
Attendees of one
Case studies
conference may attend
Take away best practices and methodologies taught by the companies that practice them.
Learn from highly experienced SAP customers to solidify your own strategies and tactics.
any sessions of interest at
the other conferences at
no additional cost.
Insider discussion forum
Hear about your peers’ projects, challenges, and ongoing initiatives during forums facilitated
by an expert moderator. Send your team
Bring a team of 5+ and
Evening receptions you can divide and
Interact with the best and the brightest minds working with SAP software. Build conquer all of your
a lasting network of peers and meet with leading product and service vendors. learning objectives.
Call +1-781-751-8700
to learn how your
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