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Human Resources are those constituents of an organization that take care of the human facets and ne
of all employees within that organization. Key functions of HR in an organization are-

{ Employee recruitment and selection.

{ Compensation calculation and reward program management.
{ In-house training for all employees according to skill sets.
{ Performance calculation and managing employee behavior.
{ Portfolio management and area location management.
{ Transformation and change management.
{ Structuring hierarchy of employees.
{ Employee relationship management.
{ Hiring Campaign management.

Employees are the significant assets and the primary promoters of profitable business
for an organization. Hence, apart from managing clients and customers for business
purpose, it¶s a decisive responsibility of an organization to manage and fulfill all needs
of its own employees. It would be improper to say that a CRM system is only used to
manage clients and customer; most of the HR heads or managers are using CRM
technologies for managing company¶s human capital. This approach is called as
Employee Resource Management (ERM). An ERM is a business process that fills gaps
between an organizations and its employee to create a strong emotional and
professional bonding among them.

A well integrated ERM provides a committed information base system for all Human
resources. This is termed as Human Resource Information System (HRIS) in most of
the renowned organizations which provides a better interface for HRs to deal with
internal employees and screens all problems associated with relationship among
organization and employee. Some of its features are listed below-

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  A profile management technique is used to manage
profiles of all the employees which contain the entire employee related
information which is also exposed to the employees in HRIS tool. Employees are
allowed to change or edit some of this general information whenever there is a
need.c
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Details regarding employee payroll and employee
branding can be easily managed under this. An employee can see all the payroll
related features and the salary statements can be automatically mailed to every
employee.
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Notification to attend online and manual training can be easily
distributed within the organization. These can be online tracked for internship
which can be optional or mandatory.
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  Employee have a dedicated portal for applying or notifying
for leaves. They just have to apply for leave through this portal and the
information is escalated to his/her manager. The manager has the option for
approving or rejecting this application online. The applied leaves get deducted
from the bundle of employee¶s annual leaves automatically for which he gets
email notification regularly.
 
  
 Managers and employees have the facility to
online schedules of meetings or to book available meeting rooms. A notification
is sent automatically to all the attendees informing them to be present in the
meeting on the specified timings and venue. All the employees also have the
facility to complete or attain online certifications as and when needed.
 ÿ  
 Ñ   The human resource managers or
executives have the zeal to furnish offer letters or response letters online to the
newly joined employees. There is no need for the new employees to re-enter
their respective information again and again whenever needed.
     Online alters are generated whenever any employee have
something due. For example, employees are used to get these alerts
automatically when they need to complete any survey or review or when there is
a need to renew any software license.
  

 Every employee does have the deftness to export or
import any sort of data available on the portal to and from an excel sheets or
comma separated files (CSV files).

An organization is always benefitted by Employee Relationship Management if it is

implementing it with CRM strategies with clear rules and guidelines. For an organization
an upright and healthy relationship with employees always acts as reciprocal
commutation and leads to betterment of both.