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Remote Control for Palm® User Guide

Table of Contents

This user guide is intended to help you utilize your Pumptec protection system giving you valuable data to help keep your system operating. The handheld Palm® will allow you to transfer the fault history from the Palm® to your PC. The software performs with Palm® devices running the Palm® operating system.

Franklin Electric Pumptec software for handheld Palm®* devices can be acquired in the following ways: • Download at http://apps.franklin-electric.com/sw/pumptec/index.html • Request a CD to be mailed from your local Franklin Electric Territory Manager. • Request the software to be emailed to you from your local Franklin Electric Territory Manager. • Call Franklin Electric’s Service Hotline toll free at 1.800.348.2420 *Palm® is a Registered Trademark of Palm, Inc.

Automatic Software Installation 2 Manual Software Installation Getting Started The System Monitor Retrieving and Saving Fault History Changing Voltage Settings Changing Underload Settings 6 14 16 18 22 27

Changing Overload Settings Changing Underload Timeout Setting Clearing Motor Runtime Memory Viewing Saved Files Graphing and Data Logging

33 38 44 47 50

• Choose the Handheld overwrites Desktop option in the Pumptec Logs window. • Check the Set as default check box. Select the device name from the drop down menu and select Pumptec Logs from the Custom window. HotSync from • Click the button.Automatic Software Installation Franklin Electric Pumptec Palm® software requires the HotSync Manager 6. • Right click on the icon and select the Icon Tray. From your PC run setup. You will need the user name associated with your Palm® device. 2 3 . Click the button.exe and follow the instructions. You can check your version by right clicking on HotSync icon on your PC and selecting About.01 program to be installed on your Palm® device.

xls) are in the default Pumptec Log Files folder. Synchronize the Palm® by executing the HotSync application. where the device name is the folder associated with your Palm® device.dec) and user friendly Excel files (.Automatic Software Installation Connect the Palm® device to your PC using a USB cable. 4 5 . Check for the Franklin Electric Pumptec Remote Control icon on your Palm® device. The translated decimal files (. or can be found at C:\ProgramFiles\palmOne\device_name\PumptecLogFiles.

01 program to be installed on your Palm® device. • Select the user name associated with the target Palm® device. Connect the Palm® device to your PC using a USB cable. From your PC run setup. • Close the palmOne Quick Install program by clicking the close button in the top right corner. Synchronize the Palm® by executing the HotSync application. prc file from the Manual Installation Instructions folder on the CD to the area Drag files here for installation to handheld.Manual Software Installation Franklin Electric Pumptec Palm® software requires the HotSync Manager 6. • Drag the FranklinElectricV1_0. You can check your version by right clicking on the HotSync icon on your PC and selecting About. You will need the user name associated with your Palm® device. Open the palmOne Quick Install application on the PC. • Click the button. 6 7 .exe and follow the instructions.

Manual Software Installation From the Manual Installation Instructions folder on the CD.dll file to C:\DocumentsandSettings\AllUsers\ ApplicationData\HotSync\Conduits. copy the DataLogConduit. Then copy xlsgen. Check for the Franklin Electric Pumptec Remote Control icon on your Palm® device.dll to the Palm® HotSync Manager installation folder. 8 9 . right click the HotSync Manager then choose Properties in the pop up menu. To find the Palm® HotSync Manager installation folder.

Right click on the HotSync icon and select from the Icon Tray. 10 11 . • Choose the Handheld overwrites Desktop option in the Pumptec Logs window. The Palm® HotSync Manager installation folder will open in a File Explorer window. Select the device name from the drop down menu and select Pumptec Logs from the Custom window. • Click the OK button.Manual Software Installation Click on the Target drop down menu. • Click the button. • Check the Set as default check box. Click the button.

12 13 .dec) and user friendly Excel files (.xls) are in the default Pumptec Log Files folder. Check for the Franklin Electric Pumptec Remote Control icon on your Palm® device.Manual Software Installation Connect the Palm® device to your PC using a USB cable. Synchronize the Palm® by executing the HotSync application. where the device name is the folder associated with your Palm® device. or can be found at C:\ProgramFiles\palmOne\device_name\PumptecLogFiles. The translated decimal files (.

The logo may be touched with the stylus to end the wait period.Getting Started Select the Franklin Electric icon by touching it with the stylus. The stylus may be used to select one of several functions. the main Pumptec menu is displayed. The program will start by displaying the Franklin Electric System Solutions logo for three seconds. 14 15 . Once the program starts.

• total motor run time. over/underload or rapid cycle. idle. 16 17 . • The total motor run time. • The button may be pressed if it is desired to start the unit immediately. • the estimated motor load in percent of service factor load (SFL). • The motor load is approximately 48% of service factor load. voltage and current are displayed and recorded in the Pumptec fault memory when the unit trips.The System Monitor To activate. • the antenna symbol indicates the Palm® is communicating with the Pumptec. • line voltage and motor current. select the System Monitor function from the Main Menu by touching the words with the stylus or navigating to the words using the up and down buttons. Once activated. The factory setting for underload is 70% of SFL. over/under voltage. The Palm® device IR transceiver must be pointed at the red window and be within two feet of the Pumptec unit. Pumptec System Monitor Underload Example • The system status indicates an underload or dry well condition. • The fault timer will restart the Pumptec in 14 minutes and 53 seconds. the Pumptec System Monitor screen displays real time data for: • the present system status pumping. • Pressing the button brings up the Main Menu.

A status bar shows the progress of the data retrieval. 18 19 . the Palm® will start retrieving the fault history from the Pumptec. • Total motor runtime. These faults are retained even if power is lost. the oldest fault is dropped. When a new fault occurs. • Touching the arrow allows the screen to scroll to see more faults. • Line voltage. motor current and power factor when the fault was recorded. The file name may be changed if desired. Be sure the Palm® is pointed at the red window on the Pumptec unit. • Selecting will return to the fault history data. Saving Fault History • Touching will bring up a screen with the file name to be saved. Once the Get Fault History function is selected. • Touching the button will bring up a dialog box if you wish to save this fault history to the Palm®. select or navigate to the words Get Fault History on the Main Menu. The Pumptec Fault History screen displays the last 15 faults recorded by the Pumptec with the most recent fault first. Faults are retained even if power is lost. • Selecting will cause the Main Menu to be displayed. • Fault type. The Pumptec fault history memory records the last 15 faults.Retrieving and Saving Fault History Retrieving Fault History To retrieve the Pumptec fault history.

Selecting will return to the fault history data. The file name may be changed by selecting the text and using the keyboard or graffiti pad.Retrieving and Saving Fault History Touching will bring up the Pumptec Create Log File screen. 20 21 .

If the over and under voltage numbers do not appear on the screen.Changing Voltage Settings The Voltage Settings screen allows the over and under voltage trip settings to be changed. To change the Pumptec voltage trip points. Be sure the Palm® is pointed at the red window on the Pumptec unit. The Voltage Settings screen needs to read the settings stored in the Pumptec before the settings can be changed. select Change Settings on the Main Menu. the Palm® was unable to retrieve this data. This will bring up the Settings Menu. The Palm® device IR transceiver must be pointed at the red window and be within two feet of the Pumptec unit. 22 23 . Select Voltage Settings.

Changing Voltage Settings • The and arrows on the screen may be touched with the stylus to increase or decrease the over and under voltage trip points. a button appears. • The settings can also be changed by using the stylus to slide the knob on the bar. Pressing the button causes the Palm® to transmit the new data to the Pumptec. a screen will appear indicating the changes to the settings were successful. 24 25 . After the data has transferred to the Pumptec. or if the button is pressed. This screen will revert to the Main Menu after 5 seconds. In this example. When a setting has been changed. the over voltage trip setting has been changed from 253V to 255V.

Select Underload Setting. After making sure the Palm® is pointed at the Pumptec.Changing Voltage Settings Changing Underload Settings If the voltage settings can not be communicated to the Pumptec. press the button. The Palm® will attempt to send the voltage settings again. The Palm® device IR transceiver must be pointed at the red window and be within two feet of the Pumptec unit. select Change Settings on the Main Menu. 26 27 . This will bring up the Settings Menu. a fault screen appears indicating communications with the Pumptec could not be established. To change the Pumptec underload trip point.

If the underload setting does not appear on the screen.Changing Underload Settings The Underload Settings screen allows the underload trip setting to be changed. The Underload Settings adjustment feature of the remote control may only be used if the underload adjustment knob inside the Pumptec is set to the Remote position. M en e S sitive or 70% If a message appears stating Adjustment not set for remote control check the setting of the underload knob in the Pumptec. The Underload Settings screen has to read the settings stored in the Pumptec before the settings can be changed. ➭ 60% 80% 90% 40% Underload Trip %SFL 30 min 15 min 2 min 60 min 120 min Timeout 28 29 . the Palm® was unable to retrieve this data. The Palm® device IR transceiver must be pointed at the red window and be within two feet of the Pumptec unit. The bar graph shows the motor is still working. Be sure the Palm® is pointed at the red window on the Pumptec unit.

the underload setting has been changed from 71% to 75% of SFL. After the data has transferred to the Pumptec. This allows for precision setting of the underload setting. 30 31 . Pressing the button causes the Palm® to transmit the new data to the Pumptec. • When a setting has been changed. • The setting can also be changed by using the stylus to slide the knob on the bar. a screen will appear indicating the changes to the settings were successful. This screen will revert to the Main Menu after 5 seconds. a button appears. • The motor load bar graph indicates the load on the motor in real time. In this example.Changing Underload Settings • The and arrows on the screen may be touched with the stylus to increase or decrease the over and under voltage setting. or if the button is pressed.

a fault screen appears indicating communications with the Pumptec could not be established.Changing Underload Settings Changing Overload Settings If the underload settings can not be communicated to the Pumptec. This will bring up the Settings Menu. The Palm device IR transceiver must be pointed at the red window and be within two feet of the Pumptec unit. The Palm® will attempt to send the underload settings again. After making sure the Palm® is pointed at the Pumptec. Select Overload Setting. press the button. 32 33 . ® To change the Pumptec overload trip point. select Change Settings on the Main Menu.

the over voltage trip setting has been changed from 15. The Palm device IR transceiver must be pointed at the red window and be within two feet of the Pumptec unit. • The settings can also be changed by using the stylus to slide the knob on the bar. 34 35 . the Palm® was unable to retrieve this data. When a setting has been changed. a button appears. In this example.4 Amps to 10.0 Amps.Changing Overload Settings The Overload Setting screen allows the overload trip setting to be changed. If the overload setting does not appear on the screen. The Overload Setting screen has to read the settings stored in the Pumptec before the settings can be changed. Be sure the Palm® is pointed at the red window on the Pumptec unit. ® • The and arrows on the screen may be touched with the stylus to increase or decrease the over and under voltage trip point.

This screen will revert to the Main Menu after 5 seconds. If the overload setting can not be communicated to the Pumptec. or if the button is pressed.Changing Overload Settings Pressing the button causes the Palm® to transmit the new data to the Pumptec. The Palm® will then attempt to send the overload setting again. After making sure the Palm® is pointed at the Pumptec. 36 37 . The Palm® device IR transceiver must be pointed at the red window and be within two feet of the Pumptec unit. After the data has transferred to the Pumptec. a fault screen appears indicating communication with the Pumptec could not be established. a screen will appear indicating the changes to the settings were successful. press the button.

select Change Settings on the Main Menu. 38 39 . Select Fault Timeout. Be sure the Palm® is pointed at the red window on the Pumptec unit.Changing Underload Timeout Setting The Underload Timeout Setting screen allows the underload timeout setting to be changed. To change the Pumptec underload timeout. The Underload Timeout Setting screen has to read the setting stored in the Pumptec before the setting can be changed. If the underload timeout setting does not appear on the screen. This will bring up the Settings Menu. The Palm® device IR transceiver must be pointed at the red window and be within two feet of the Pumptec unit. the Palm® was unable to retrieve this data.

In this example. • The and arrows on the screen may be touched with the stylus to increase or decrease the Underload Timeout Setting. • The setting can also be changed by using the stylus to slide the knob on the bar. the underload timeout has been changed from 2 hours to 4 hours. ➭ 60% 80% 90% 40% Underload Trip %SFL 30 min 15 min 2 min 60 min 120 min Timeout When a setting has been changed.Changing Underload Timeout Setting The Underload Timeout Setting adjustment feature of the remote control may only be used if the underload timeout adjustment knob inside the Pumptec is set to the Remote position. 40 41 . M en e S sitive or 70% If a message appears stating Adjustment not set for remote control check the setting of the Timeout knob in the Pumptec. a button appears.

a fault screen appears indicating communication with the Pumptec could not be established. a screen will appear indicating the changes to the settings were successful. After making sure the Palm® is pointed at the Pumptec. After the data has transferred to the Pumptec. 42 43 .Changing Underload Timeout Setting Pressing the button causes the Palm® to transmit the new data to the Pumptec. This screen will revert to the Main Menu after 5 seconds. If the underload timeout setting can not be communicated to the Pumptec. The Palm® will attempt to send the overload setting again. press the button. or if the button is pressed. The Palm® device IR transceiver must be pointed at the red window and be within two feet of the Pumptec unit.

Select Clear Runtime. the Palm® was unable to retrieve this data.Clearing Motor Runtime Memory The Reset Motor Runtime screen allows the motor runtime reading to be cleared. select Change Settings on the Main Menu. The Reset Motor Runtime screen has to read the value stored in the Pumptec before it can be cleared. The Palm® device IR transceiver must be pointed at the red window and be within two feet of the Pumptec unit. To clear the motor runtime memory. This will bring up the Settings Menu. 44 45 . Be sure the Palm® is pointed at the red window on the Pumptec unit. If the motor runtime is displayed as zeros.

a screen will appear that has two tabs at the top. Pressing the button causes the Palm® to transmit a command that clears the runtime memory in the Pumptec. A list of previously saved log files is displayed. This will bring up a list of files previously saved. Once View Saved Files is selected.Clearing Motor Runtime Memory Viewing Saved Files To view fault history and the data log file. The Faults tab is selected by default. A list of previously saved fault history files is displayed. • Select the Faults tab by touching it. 46 47 . • Select the Data Logs tab by touching it. Faults and Data Logs. select View Saved Files on the Main Menu.

line voltage. • Press the and buttons to scroll through the saved data. Then touch the file name and press the button to display. 48 49 . motor runtime. The Pumptec Fault History screen displays the name of the fault. • Touch the button to display the file menu to select another file to view. select the Data Logs tab. • Touch the arrow to move down through the saved data. current and power factor at the time the fault occurred. touch the file name then press the button.Viewing Saved Files Viewing Saved Data Log Files Viewing Saved Fault History Files To view a saved file. To view saved data log files. • Touch the button to display the file menu to select another file to view.

Blank spots will appear in the graph if communication between the Pumptec and Palm® is lost. 50 51 . To begin logging data. button When the Create Log File screen appears. This screen will graph data from the Pumptec as long as the Palm® is pointed at the red window on the Pumptec unit. select the on the Palm®. The Palm® will sample data from the Pumptec about twice per second. the file name may be changed by selecting the text and using the keyboard or graffiti pad. a file name will be automatically generated.Graphing and Data Logging To create a data log file select Data Logging from the Main Menu. If desired. The data is just being displayed and not being logged or saved.

Franklin Electric Submersible SERVICE HOTLINE (800) 348-2420 This screen will graph data from the Pumptec as long as the Palm® is pointed at the red window on the Pumptec unit. press the button.Graphing and Data Logging TOLL-FREE HELP FROM A FRIEND Phone Franklin Electric’s toll-free submersible service hotline for answers to your installation questions. When you call. The data is just being displayed and logged into a file on the Palm®. To stop saving data to the file. a Franklin Electric expert will offer assistance in trouble shooting your pump protection system and provide immediate answers to your motor application questions. 52 .

franklin-electric.com M1582 05/08 . Indiana 46714 Tel: 260 824 2900 www.400 East Spring Street Bluffton.