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Welcome to Priority Club Rewards

U.S. Canada Mexico South America Central America And Caribbean Edition

Your Member Guide

a World of Choices.
InterContinental, Los Angeles, Century City

Priority Club® Rewards is the hotel loyalty program offering all the great features and benefits* a frequent traveler like you is sure to love. With the largest selection of hotel locations in the world, you’ll find it’s easy wherever you travel.
InterContinental® Hotels & Resorts InterContinental Hotels & Resorts has over 159 hotels, located in more than 60 countries with local insight that comes from over 60 years’ experience. At InterContinental, we believe that superior, understated service and outstanding facilities are important, but what makes us truly different is the genuine interest we show in our guests. Our desire is to help guests make the most of their time. We connect our well-traveled guests to what’s special about a destination by sharing our knowledge, so they enjoy authentic experiences that will enrich their lives and broaden their outlook. Crowne Plaza® Hotels & Resorts Experienced business and leisure travelers appreciate the high levels of comfort, services and amenities Crowne Plaza provides, which include: contemporary guest rooms with well-equipped work areas; a full complement of business services; excellent dining choices; quality fitness facilities and comprehensive meeting capabilities. All delivered by a professional, expert and caring staff. Hotel Indigo® Hotel Indigo delivers a refreshingly different experience for travelers. There’s everything you’d expect, including casual dining and free high-speed Internet access. Yet, Hotel Indigo is intriguing with vibrant colors, hardwood flooring, plush bedding and spa-inspired showers. Hotel Indigo . . . where you can count on convenience and consistency while experiencing the uniqueness of a boutique hotel.

*Benefits vary by hotel brand and by regions. > Earn Points or Miles > Select your region > Stay in our hotels

Earn Points
at a Wide Range of Hotels.
Hotel Indigo, Scottsdale, Arizona, USA

Holiday Inn® Hotels & Resorts Today’s Holiday Inn hotel offers modern amenities such as free high-speed Internet access, well-appointed guest rooms, well-run meeting facilities, a restaurant and relaxing lounge and a swimming pool at every location. With nearly 1,400 hotels worldwide, Holiday Inn is the perfect choice for both business and leisure travelers who seek to enjoy a productive and comfortable stay in a relaxing, fun and unpretentious environment. Holiday Inn Express® Holiday Inn Express is the smart hotel choice for value-oriented travelers. Fresh, clean and uncomplicated, Holiday Inn Express hotels provide comfortable, dependable accommodations at competitive rates. Guests also enjoy valuable amenities like free hot-breakfast bar, free high-speed Internet and free local and 1.800 phone calls. With over 1,800 hotels worldwide, it’s easy to Stay Smart® at Holiday Inn Express. Staybridge Suites® Staybridge Suites is an innovative all-suite hotel brand designed to meet the needs of upscale extended-stay guests. It is ideal for travelers seeking a residential-style hotel that is perfect for business, relocation and vacations. Amenities include three suite types with fully equipped kitchens, free Wireless Anywhere, complimentary deluxe breakfast buffet and evening receptions, 24-hour business services, onsite convenience store and complimentary guest laundry facilities. Staybridge Suites has everything you need to get comfortable during an extended stay. Candlewood Suites® Candlewood Suites provides an affordable option for guests staying a week or longer without sacrificing the comforts of home. Each hotel features spacious studio and one-bedroom suites each with their own fully equipped kitchen, large workspace, cozy recliner and free high-speed Internet access. The complimentary fitness center and guest laundry are open around the clock, and the onsite convenience store is open 24 hours for refreshments and other necessities. On your next business or leisure ® trip, we invite you to visit Candlewood Suites and Consider us home. > Earn Points or Miles > Select your region > Stay in our hotels

Priority Club Rewards. It’s Easier. Enjoy.
® TM

Crowne Plaza Chengdu, China

Priority Club Rewards is a travel rewards program like no other. Easy, flexible and rewarding, the list of benefits goes on and on.
Earning points: • Earn points at over 4,100 properties worldwide > Earn 10 points for every US$1 charged to your room* at Crowne Plaza, Hotel Indigo, Holiday Inn and Holiday Inn Express hotels > Earn 5 points for every US$1 charged to your room* at Staybridge Suites and Candlewood Suites hotels > Earn 2,000 points per qualifying stay at InterContinental Hotels and Resorts worldwide > To learn more about the earning structure of the ANA/Partner hotels in Japan, please go to • Earn more points faster with our partners • Collect your choice of points, miles or other partner credits Redeeming points: • Use your points anytime; they never expire • Redeem your points toward stays at over half a million lodging establishments worldwide — even at our competitors† • Enjoy Reward Nights with no blackout dates • Redeem points instantly online for Reward Nights • Redeem your points for a wide range of rewards Additional program benefits: • Receive complimentary weekday newspaper and extended check-out† • Transfer points§ between accounts. Share them with friends or family • Purchase extra points§ if you’re short of the points you need for the reward you want • Become an Elite member to enjoy even more

*Eligible charges include qualifying room rate, restaurant meals and beverages, phone calls, laundry and in-room movies, but exclude VAT. See complete program terms and conditions at for full eligible charges.
† §

May not be available in all regions. For details, please visit or call the Priority Club Service Center in your region. For details, please visit or call the Priority Club Service Center in your region. > Member Benefits

Elite Status
Brings You Even More.
InterContinental Buckhead, Atlanta, Georgia, USA

Gold Elite members receive all Club benefits, PLUS:
• A 10% Elite point bonus on base points* • Priority Check-InTM — you can be sure your room has been assigned and your room key will be waiting for you at the front desk when you arrive • Exclusive toll-free Gold Elite service number (available in the U.S. and Canada only) You can reach Gold Elite status by staying only 15 Qualifying Nights or earning 20,000 Priority Club points in a calendar year. But why wait? You can enjoy Gold Elite status today for only US$50 per calendar year. Just visit Or call the Priority Club Service Center (please refer to the last page for contact numbers in different regions).

Platinum Elite members receive all Club benefits, PLUS:
• A 50% Elite point bonus on base points* • Complimentary room upgrades available at check-in† • Guaranteed room availability (72 hours in advance)§ • Priority Check-InTM • Exclusive toll-free Platinum Elite service number (available in the U.S. and Canada only) To achieve Platinum Elite status, simply stay 50 Qualifying Nights or earn 60,000 Priority Club points in a calendar year.
*Once a member attains an Elite level, it will remain in effect through the end of the subsequent calendar year. Gold and Platinum bonus points are credited only to members who choose to collect Priority Club points. Bonus points for Gold and Platinum members apply only on the base points.

Platinum Elite members will receive an upgrade to the best available room, which might include rooms on the hotel’s Concierge Level, higher floors, corner rooms, newly renovated rooms or rooms with preferred views. Upgrade privileges are based on availability at check-in and apply to the member’s personal guest room. Platinum Elite members are guaranteed one guest room for personal use for reservations made at least 72 hours prior to the date of arrival, except during special events that result in extraordinary room demand, as determined solely by the hotel. Guaranteed room availability is not valid for Reward Nights. These reservations are to be made at the hotels directly or through the Priority Club Service Center.

§ > Member Benefits

Many Ways
Holiday Inn Express Geneva Airport, Genèva, Switzerland

to Earn Points, Miles or Other Partner Credits.

Other ways to earn points Apart from staying in hotels, you could earn unlimited Priority Club® points when you purchase goods or services with any of our many program partners.*

Choose to earn miles You can also earn miles or other partner credits to put towards free flights at an impressive range of partners. Get all the details by visiting Airline/Partner Participation Aeromexico® Air Canada Aeroplan® Air China Air France AIR MILES®† Rewards Program
(Valid for Canadian residents only)

Air New Zealand Alaska Airlines Alitalia All Nippon Airways American Airlines Asia MilesTM Asiana Airlines British Airways Brussels Airlines China Airlines China Eastern Airlines

China Southern Airlines Continental Airlines® Delta Air Lines® EI AI Israel Airlines Emirates EVA Airways Finnair GlobalPass® Gulf Air Hainan Airlines Iberia Japan Airlines KLM Korean Air LAN Airlines Malaysia Airlines Mexicana Airlines

Miles & More Northwest Airlines® Qantas Airways Saudi Arabian Airlines Shanghai Airlines Singapore Airlines South African Airways Southwest Airlines® TAP Portugal Thai Airways International United® US Airways® VARIG VirginBlue

* Partner

offers may vary by region. Please visit for details. > Earn Points or Miles > Select your region

Redeem Points for a Variety
of Rewards.
Holiday Inn Nice - Port St. Laurent, Nice, France

Redeem for Reward Nights and more Reward Nights start at just 10,000 points, so you can start redeeming points in no time. See the table below for details on redeeming points for Reward Nights.

Holiday Inn Express®/Holiday Inn® Hotels & Resorts Candlewood Suites® Staybridge Suites (Studio Suite) Crowne Plaza® Hotels & Resorts Hotel Indigo
® ®

10,000/15,000/25,000 points 15,000 points 20,000 points 25,000 points 25,000 points 27,500 points 30,000/40,000 points

Holiday Inn Club VacationsTM InterContinental® Hotels & Resorts

* To redeem points for Reward Nights, visit or call the Priority Club Service Center with your membership number and choice of hotel.

You can also choose to redeem points for airline miles, retail certificates, merchandise and more. Redemption choices vary by region. To see a complete list of partners and redemption options, visit To update your earning preferences so that you can take advantage of this option, visit or call the Priority Club Service Center in your region.

Enjoy Rewards at Any Hotel, Anywhere. Introducing the only hotel rewards program that gives you freedom of choice. Simply earn points at one of our hotels and redeem them to stay wherever you want, at virtually any hotel, resort, inn or B&B around the world. Learn more at Your points go a lot further when you can redeem them for stays not only at any of the 4,100 hotels in the Priority Club Rewards Family of Brands, but also at over 500,000 hotels worldwide— even our rivals’.

*Visit or call the Priority Club Service Center for complete terms and conditions. Reward Nights are subject to room availability. > Redeem Points > Select your region

At Your

InterContinental Perth Burswood, Perth, Australia

To receive all of your Priority Club® Rewards privileges and points, please make sure to provide your member number when making reservations and present your Priority Club Rewards card when checking in to any of our hotels.

By Web:
Get the full Priority Club Rewards experience via the Web. Use our site to manage your account, view exclusive offers and promotions, sign up for eStatements and book stays online that guarantee you the lowest rates on the Internet.

By mail:
Priority Club Service Center P.O. Box 30320 Salt Lake City, UT 84130-0320 USA

By telephone:
In the U.S. and Canada: In Mexico: In Central America, South America and the Caribbean:
*Toll charges may apply.

1-888-211-9874 001 800 272 9273 1-801-975-3063* (English) or 1-801-975-3013* (Spanish)

Fax: 1-800-PCLUBFAX (725-8232) Email:
For full program terms and conditions, please visit

© 2009 InterContinental Hotels Group. All rights reserved. Most hotels are independently owned and/or operated. ® Aeroplan is a registered trademark of Aeroplan Limited Partnership. ®† Trademarks of AIR MILES®† International Trading V.B. used under license by Loyalty Management Group Canada Inc. and InterContinental Hotels Group.

The Service Center is open 24 hours a day, 7 days a week.