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ShoreGear Voice Switches ™

ShoreGear™ voice switches are a family of hardware products specifically

designed for call control functions. Within the unique Shoreline distributed
architecture – which has no single point of failure – they deliver very high
levels of availability.

High Availability headquarters. An easy-to- Key Features

ShoreGear™ voice switches are configure Network Call Routing
embedded devices dedicated to feature automatically finds the • Embedded call processing
call processing. They have a most cost-effective route for
mean-time-between-failure of external calls, thereby • 99.999% voice switch
70,000 to 110,000 hours that minimizing toll costs. availability
deliver 99.999% voice switch
• Very high system
availability with plug-and-play Modular Growth
replacement.The Shoreline The modular, stackable design availability
system has a unique distributed of the ShoreGear voice switches • Modular, stackable
call control architecture – call enables businesses to provision design for incremental
processing is provided by each as needed without having to pay growth
and every voice switch. This for extra capacity. Using the
innovative approach has no single network as a virtual expansion
point of failure and delivers high bus, ports are added by simply
system availability – potentially plugging additional ShoreGear
exceeding the availability of voice switches into the IP
traditional voice systems while network. The ShoreWare™ night bell services. These voice
also avoiding the pitfalls of Director management software switches also provide power fail
server-based systems. automatically discovers the new transfer to ensure dial tone even
switches and makes them part during a complete power
Toll Quality Voice of the system. outage.
Voice quality is a must for any
enterprise-class phone system, Flexible Family of Products The ShoreGear-T1 provides a
and the Shoreline system has The ShoreGear-24 can be T1 interface for high-density
consistently demonstrated the stacked in 24 port increments to trunking to the central office
highest voice quality in indepen- serve both large HQ installations (CO). The ShoreGear-T1
dent ratings.The voice switches as well as small, remote offices. supports up to 24 channels
leverage technology leadership Up to 120 IP phones (or up to using loop start, wink start, or
in dynamic echo cancellation, 24 analog phones) are served Primary Rate Interface (PRI)
dynamic jitter buffering and lost by the ShoreGear-24. In addition, signaling supporting Caller ID,
packet handling to deliver low 8 of the analog ports are DID, DNIS and ANI. The
latency and toll quality voice universal and provide analog ShoreGear-E1 provides an E1
performance.The system admin- trunking. The ShoreGear-12 has interface for trunking to the CO
istrator can configure voice 12 universal analog ports. The for international locations. The
encoding of linear, G.711, voice switches support standard ShoreGear-E1 supports up to 30
ADPCM, and G.729a to optimize analog phones that are loop- channels using Euro-ISDN PRI
system performance and network powered up to 2,000 feet deliv- signaling supporting Caller ID,
bandwidth. ering CLASS features including DID and DNIS. The ShoreGear-
Caller ID name, Caller ID num- T1 and ShoreGear-E1 can also
100% Feature Transparency ber, and message waiting as well be used as voice-over-IP gate-
Even though there are multiple as transfer, conference, hold, ways to existing PBXs, bridging
voice switches distributed across pickup, park and page features. the Shoreline system to legacy
the IP network, they behave as a The switches also support systems providing a smooth
single system providing 100% standard analog modems and migration path to voice-over-IP.
feature transparency between fax machines. External trunk
sites – removing barriers between lines can be loop start support- The ShoreGear-Teleworker
locations and increasing user ing Caller ID or wink start sup- extends the Shoreline system
productivity. All users can be porting DID, DNIS and ANI. to home offices and remote
extension dialed, and calling An audio input provides music- sites. This unit has four ports for
parties can be routed throughout on-hold from any media source, telephone, fax and trunk lines to
the enterprise making every and an audio output can be deliver full communications
site seem like a part of the used for overhead paging and functionality in a teleworking
ShoreGear™ Voice Switches

Telephone Features Call transfer consultative Music-on-hold NI-2 Dial-out prefix DSP Features System Features
Call conference Call transfer blind Operator (“0”) 4ESS Network call routing Dynamic echo cancellation AnyPhone™
Call forward internal Call waiting On hold reminder ring 5ESS Off system extensions Dynamic jitter buffer Admission Control
Call forward external Caller ID name* Paging DMS-100 Trunk groups Lost packet handling Backup auto-attendant
Call forward busy Caller ID number* Voice mail (“#”) HKTA 2027 Voice compression Call permissions
Call forward no answer Caller ID blocking E1 PRI IP Phone Support Linear Extension length (3-5)
Call hold Distinctive dial tone Trunk Features ETSI TBR4 Supported Phones 120 G.711 Fax redirection*
Call join Distinctive ringing Analog loop start ANI IP Phone Protocol MGCP ADPCM Feature permissions
Call park Emergency services Analog wink start Caller ID G.729a Power fail transfer
Call pickup Handsfree mode T1 loop start DID SNMP
Call stack (1-16 calls) Night bell T1 wink start DNIS
Call redirect Message waiting* T1 PRI Automatic trunk maintenance

SPECIFICATIONS ShoreGear-24 ShoreGear-12 ShoreGear Teleworker ShoreGear-T1 ShoreGear-E1

Analog Telephone Ports

Telephone Ports 24 (8 universal) 12 (All universal) 4 (All universal)
Telephones per Port 2 2 2
Impedance Varies by country 600 ohms 600 ohms
Ring Voltage and Frequency Varies by country 50 Vrms, 20 Hz 50 Vrms, 20 Hz

Analog Trunk Ports

Trunk Ports 8 12 4
Impedance Varies by country 600 ohms 600 ohms
Trunk Impedance 600 ohms 600 ohms 600 ohms

Digital Trunk Interface

Digital Trunk Channels 24 / 23B+D 30B+D
Line Rate 1.544 Mbps 2.048 Mbps
Line Code AMI or B8ZS HDB3
Frame Format ESF/D4/SF CRC-4
Integrated CSU • •
Line and Payload Loopbacks • •
Facilities Data Link •

System Features
Port Capacity 4,800 Ports 2,400 Ports 2,400 Ports 4,800 Ports 4,800 Ports
Switch Capacity 200 Switches 200 Switches 200 Switches 200 Switches 200 Switches
Linear Encoding • • • • •
G.711 Encoding • • • • •
ADPCM Encoding • • • • •
G.729a Encoding • Not supported Not supported • •
Power Fail Transfer • • •

Front Panel
10M/100M Ethernet (RJ-45) • • • • •
Analog (RJ-11, RJ-21X) 24 RJ-11, 1RJ-21X 12 RJ-11, 1RJ-21X 4 RJ-11
Audio Input & Output (Mini) • • •
T1 / E1 (RJ-48C) • •
T1 / E1 Monitor (RJ-48C) • •
Maintenance (DB-9) • • •

19" Rack Mount • • • • •
Dimensions (WxHxD) 17.2" x 3.1" x 14.3" 13.75" x 2.50" x 11.25" 13.75" x 2.50" x 11.25" 13.75" x 2.50" x 11.25" 13.75" x 2.50" x 11.25"
Weight 15 lbs. 10 lbs. 10 lbs. 10 lbs. 10 lbs.

Input Power 100-240 VAC, 50-60 Hz 100-240 VAC, 50-60 Hz 100-240 VAC, 50-60 Hz 100-240 VAC, 50-60 Hz 100-240 VAC, 50-60 Hz
Power Consumption 90W typical 50W typical 50W typical 50W typical 50W typical

Operating Temperature 0-50 C 0-50 C 0-50 C 0-50 C 0-50 C
Operating Humidity 0-90% non-condensing 0-90% non-condensing 0-90% non-condensing 0-90% non-condensing 0-90% non-condensing
Storage Temperature -30-70 C -30-70 C -30-70 C -30-70 C -30-70 C

Safety IEC950, UL1950, CSA, UL1950 UL1950, CUL1950 IEC950, UL1950, CSA, IEC950, UL1950, CSA,
EN60950 EN60950 EN60950
Telecommunications USA FCC Part 68, FCC Part 68 FCC Part 68, CS03 USA FCC Part 68, ETSI TBR4
Canada CS03, ETSI TBR4, Canada CS03,
Hong Kong HKTA2027 Hong Kong HKTA2027

EMC FCC Part 15 Class B, FCC Part 15 Class A FCC Part 15 Class B, FCC Part 15 Class B, FCC Part 15 Class B,
EN55022 Class B, Canada DOC Class B EN55022 Class B, EN55022 Class B,
EN55024, EN55024 EN55024,
Canada DOC Class B, Canada DOC Class B, Canada DOC Class B,
CISPR 22 Class B CISPR 22 Class B CISPR 22 Class B

*Note: Telephone features of Caller ID Name, Called ID Number, Message Waiting and FAX as well as analog trunking are only supported in the US and Canada.

Shoreline Communications, Inc. 960 Stewart Drive • Sunnyvale, CA 94085

408 331.3300 or 1.877.80SHORE • Fax 408.331.3333 • Robust IP Phone Systems
Copyright © 2002 Shoreline Communications, Inc. All rights reserved. Shoreline, the Shoreline logo, ShoreCare, ShoreGear, and ShoreWare are trademarks of Shoreline Communications, Inc. in the United States and/or other countries.
Microsoft, Windows, and Windows NT are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Other product and brand names may be trademarks or registered trademarks of their
respective owners. All specifications are subject to change without notice. Printed in the U.S.A. 06/02
Part No. 850-1021-01-3MK-7.5m-6/02