NATIONAL STATISTICS OFFICE

DEPARTMENT Of SCIENCE and TECHNOLOGY

SIA Form 1 NSCB Approval No. NSO-____-__ Expires __ ______ 2011

SURVEY OF INNOVATION ACTIVITIES BY ESTABLISHMENTS

OBJECTIVE The Survey of Innovation Activities by Establishments aims to generate information on the innovative behavior of establishments in selected Philippine areas and to determine the factors that drive their innovation performance. The data will serve as basis for mainstreaming the innovation system approach into the center-stage of national policy-making through the establishment of a systems-oriented, policyrelevant and internationally comparable innovation survey and indicator system in the country. AUTHORITY The information sought is collected under the authority of COMMONWEALTH ACT 591. The Act authorizes the National Statistics Office to collect information from businesses and industries. Any person who fails or refuses to accomplish this questionnaire shall, upon conviction, be punished as provided for in Section 3 of this same Act. CONFIDENTIALITY Section 4 of CA 591 provides that all information furnished the National Statistics Office will be kept strictly CONFIDENTIAL and shall not be used for purposes of taxation, investigation or regulation. REFERENCE PERIOD Reference period for the information should be from January 2009 to present. DUE DATE Duly accomplished form should be submitted to NSO or to the authorized representative ON or BEFORE

_____________________

CARMELITA N. ERICTA Administrator
INQUIRIES
For inquiries please contact:

ESTRELLA F. ALABASTRO Secretary

Tel. No. ___________________________________________ E-mail Address_____________________________________ or E-mail: e.deguzman@census.gov.ph

GENERAL INSTRUCTIONS • Provide best estimates if exact figures are not available in your records. Indicate N.A. for items
not applicable. • Refer to the relevant explanatory notes and definitions provided in specific items when providing responses for each item. • Include only Philippine-based activities of this establishment.

• Mark ( ) only one box, unless instructed otherwise.
FOR NSO USE ONLY FN IND QN QR PROV-MUN ECN BGY SZ LO EO

Business Name : 2. Major products/goods produced or sold and/or type of service rendered (specify) F. GENERAL INFORMATION ABOUT THE ESTABLISHMENT A. marketing and R&D (including basic R&D) when they are specifically undertaken to develop and/or implement a product or process innovation. 1 2 3 4 Single Proprietorship Partnership Government Corporation Stock Corporation LN NO 02 LN NO 01 5 6 7 Non-stock Corporation Cooperative Others. Branch is an establishment which has a separate main office located elsewhere. specify: ____________________ G. This may be introduced through a number of activities which may include improvement of product. Business and Registered Name in 2009. Innovation is defined as the act of introducing something new. engineering and development work. logistics and distribution methods as well as organizational and marketing.Page 2 PLEASE ENTER ON THE APPROPRIATE SPACE OR BOX THE DATA REQUESTED. Establishment Website : 4. Establishment Website. Main Activity Refers to the activity that contributes the biggest or major portion of the gross income or revenue of this establishment 1. 1 2 3 4 5 Single Establishment Branch only Provide details of Main Office below Single Establishment is an establishment which has neither branch nor main office. training. Main office is the unit which controls. Economic Organization in 2009 Mark ( ) the box corresponding to the best description of the establishment. 1. supervises and directs one or more establishments of an enterprise. R&D is defined as the creative work undertaken within your establishment to increase knowledge and its use to devise new and improved products and processes (including software development). Establishment Email Address and Tax Identification Number (TIN) 1. the implementation of improved processes. Legal Organization in 2009 Mark ( ) the box corresponding to the best description of the establishment. Registered Name : 3. Establishment Address : 5. Innovation activities include the acquisition of machinery. equipment. software. Ancillary unit is the unit that operates primarily or exclusively for a related establishment or group of related establishments and provides goods or services that support but do not become part of the output of those establishments. TIN : DO NOT FILL (For NSO use only) 1994 PSIC 2009 PSIC B. Establishment and main office Both located in the same address and with branches elsewhere Stock Corporation Ancillary unit other than Main Office Provide details of Main Office below . Economic Activity or Business in 2009 Describe in detail the main and other activities of this establishment. and licenses.

1 Main Office 1. Name ____________________________________________________________________ 2. Contact Person in Main Office ____________________________________________ a. Page 3 D. Address of Main Office ___________________________________________________ 3. American 3. Vietnam) LN NO 03 All other countries 2. Fax No. Others. Japanese 7. Nationality % LN NO 01 02 03 04 Nationality % LN NO 05 06 07 08 Nationality % LN NO 09 10 1. Myanmar. Thailand. 3 or 4 is marked in ITEM 1. . Singapore. German 6.) E. Indonesia. Email Address _________________ c. Title/Designation_____________________ e. Tel. CAPITAL PARTICIPATION AS OF 31 DECEMBER 2009 Capital participation refers to the claims of individuals against capital/equity by foreign and/or local investors Indicate the percent share of the nationality of the stockholder.2 Name and Address of Parent Company If box 1. British 4. Cambodia. Filipino 2. GENERAL INFORMATION ABOUT THE ESTABLISHMENT (Cont.D. Taiwanese 10. provide Name and Address of parent company. _______________________ b. Chinese ____% ____% ____% ____% 5.PLEASE ENTER ON THE APPROPRIATE SPACE OR BOX THE DATA REQUESTED. Lao PDR. 2009. Korean 8. Address __________________________________________________________________ Continued on Page 3 1. specify _____________ ____% ____% 3. Malaysia. 1 2 Local (within the region) National (within the country) 3 4 Other ASEAN countries (Brunei. No. If no Parent Company write “NONE” Office 1. Name of Main ______________________________________________________ 2. Name _______________________________ d. Singaporean ____% ____% ____% ____% 9. _____________________________ D. EMPLOYMENT AS OF 15 NOVEMBER 2009 INCLUDE: • Directors of corporations working for pay • Executives/managers and other officers of the same category • Working owners • Full-time/part-time employees working in or for the establishment and receiving pay • Employees working away from this establishment paid by and under the control of this establishment • Employees on sick or maternity leave • Employees on paid vacation or holiday • Employees on strike • Persons working for at least 1/3 of the time normal to the establishments without regular pay • Apprentices and learners • Any other employee receiving regular pay not reported above EXCLUDE: • Directors paid solely for their attendance at meetings of Board of Directors • Silent or inactive business partners • Consultants • Members of cooperatives who do not receive regular pay • Workers receiving commissions only • Workers on indefinite leave • Homeworkers Report the employment of this establishment as of November 15. In which geographic markets did your establishment sell goods or services from January 2009 up to the present? Mark ( ) applicable box/es.

What were the percentages to the establishment’s total turnover in 2009 of: Percentage Distribution LN NO 06 LN NO 07 1. New or significantly improved goods. LN NO 1 2 Mainly your establishment Your establishment together with your main office and/or establishment within the enterprise 3 Other establishments or institutions 05 D. user friendliness. Which unit developed these product innovations? Mark ( ) the appropriate box. New or significantly improved services. New to your market Your establishment introduced a new or significantly improved good or service onto your market before your competitors (it may have already been available in other markets) NO 2 LN NO 03 1 1 04 2. YES 1. PRODUCT INNOVATION (GOODS OR SERVICE) A product innovation is the market introduction of a new good or service or a significantly improved good or service with respect to its capabilities. b.) B. Product (goods and service) innovations introduced during 2009 that were only new to your firm ________% ________% 08 . otherwise proceed to 4. It does not matter if the innovation was originally developed by your establishment or by other establishment. The innovation (new or improved) must be new to your establishment.Page 4 PLEASE ENTER ON THE APPROPRIATE SPACE OR BOX THE DATA REQUESTED. (Exclude the simple resale of new goods purchased from other establishments and changes of a solely aesthetic nature. Total (sum of a and b) 4.A. go to question 5. Total Employment by Sex Number LN NO 01 02 03 a. PRODUCT INNOVATION (GOODS OR SERVICE) (Cont. such as improved software. Since January 2009.B Continued on Page 4 02 4. Male Female c. components or sub-systems. did your establishment introduce.) NO 2 2 LN NO 01 1 1 2. Product (goods and service) innovations introduced during 2009 that were new to your market 2. A. What was your establishment’s total turnover 2009? Turnover is defined as the market sales of goods and services. YES 1. Total turnover E. If NO to both options. Include all taxes except VAT 2009 1. Only new to your firm Your establishment introduced a new or significantly improved good or service that was already available from your competitors in your market 2 C. but it does not need to be new to your sector or market. Were any of your product (goods and service) innovations since January 2009.

Since January 2009. ONGOING OR ABANDONED INNOVATION ACTIVITIES If your enterprise had no product or process innovations or innovation activity during 2009. PROCESS INNOVATION A process innovation is the implementation of new or significantly improved production process. go to item 6. New or significantly improved logistics.B. but it does not need to be new to your sector or market. go to question 7. or support activity for your goods or services. Otherwise. 6. Product (goods and service) that were unchanged or only marginally modified during 2009 (include the resale of new goods and services purchased from other enterprises) ________% ________% 09 4. did your establishment introduce. accounting. Page 5 3. Continued on Page 5 02 03 5. distribution method. INNOVATION ACTIVITIES AND EXPENDITURES A. proceed to question 5.A. Otherwise.B). go to question 10.A and 6. (If “NO” to all in questions 4. Which unit developed these process innovations? Mark ( ) the appropriate box. A. did your establishment engage in the following innovation activities: Type of Innovation Activity YES NO 1. or computing If NO to all options. YES A. Total turnover in 2009 (sum of 1 to 3) 10 5.B. such as maintenance systems or operations for 1 purchasing. Did your establishment have any innovation activities to develop product or process innovations that are still ongoing by the end of 2009? 1 NO 2 LN NO 01 B. New or significantly improved methods of manufacturing or producing goods or services. New or significantly improved supporting activities for your processes. LN NO 1 2 Mainly your establishment Your establishment together with your main office and/or establishment within the enterprise 3 Other establishments or institutions 04 6.) B. Exclude purely organizational innovations. PROCESS INNOVATION (Cont. Type of Process Innovation 1. The innovation (new or improved) must be new to your establishment.A. In-house R&D Creative work undertaken within your establishment to increase knowledge and its use to devise new and improved products and processes (including software development) LN NO 01 1 2 . It does not matter if the innovation was originally developed by your establishment or by other establishments. 3. Did your establishment have any innovation activities to 1 develop product or process innovations that were abandoned from January 2009 to present? 02 2 7.A. Since January 2009. 5. YES 1 NO 2 2 2 LN NO 01 2. delivery or distribution 1 methods for your inputs.PLEASE ENTER ON THE APPROPRIATE SPACE OR BOX THE DATA REQUESTED. goods and services.

know-how. subsidized loans. Training Internal or external training for your personnel specifically for the development and/or introduction of new or significantly improved products and processes 06 6. how important to your establishment’s innovation activities were each of the following information sources? . If yes. operating expenses and capital expenditures on buildings and equipment specifically for R&D VALUE IN PESOS None LN NO 09 10 11 12 13 2. mark () in column “None”. Level of Government 1. INNOVATION ACTIVITIES AND EXPENDITURES (Cont. Prototypes. equipment and computer hardware or software to produce new or significantly improved products and processes 04 4.) B. equipment and software Exclude expenditures on equipment for R&D 4. did your establishment receive any public financial support for innovation activities from the following levels of government? Include financial support via tax credits or deductions. Exclude research and other innovation activities conducted entirely for the public sector under contract. If your establishment had no expenditures in 2009. and other types of knowledge from other enterprises or organizations 05 5. and loan guarantees. Total expenditures (sum of 1 to 4) C. Outsourced R&D 3. Other preparations Procedures and technical preparations to implement new or significantly improved products and processes that are not covered elsewhere 08 Continued on Page 6 7. Innovation Activity 1. but performed by other establishments or by public or private research organizations and acquired by your establishment 02 1 1 1 1 1 1 2 2 2 2 2 2 03 3. Local or regional authorities 2. Market introduction of innovations Activities for the market introduction of your new or significantly improved goods and services including market research and launch advertising 07 7. did your establishment perform R&D from January 2009 to present: Continuously? 1 2 Occasionally? 2. Since January 2009.Page 6 PLEASE ENTER ON THE APPROPRIATE SPACE OR BOX THE DATA REQUESTED. equipment and software Acquisition of advanced machinery. a. Designs. In-house R&D Includes salaries. Acquisition of other external knowledge Purchase or licensing of patents and non-patented inventions. National government (Including National Government Agencies or Departments) YES 1 1 1 NO 2 2 2 LN NO 14 15 16 3. Since January 2009. Outsourced R&D Same activities as above. Acquisition of machinery. grants. Acquisition of machinery. SOURCES OF INFORMATION AND CO-OPERATION FOR INNOVATION ACTIVITIES A. Consultants (for review) 5. Acquisition of other external knowledge Purchase of Patents. Foreign governments 8. How much is the expenditure for each of the following four innovation activities in 2009? Report the expenditure including personnel and related costs in 2009.

Information Source 1. Clients or customer c. components. Universities or other higher education source institutions 4. Market source a. Since January 2009. Suppliers of equipment. Type of Co-operation Partner 1. Internal 2. Consultants. go to question 9. Scientific journals and trade/technical publications c. Other sources Degree of Importance High Medium Low Not Used LN NO 01 02 03 04 05 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 2 3 3 3 3 3 3 3 3 3 3 4 4 4 4 4 4 4 4 4 4 06 07 08 09 10 b. Mark () the appropriate box. did your establishment cooperate with other establishments or noncommercial institutions on any of your innovation activities? Innovation co-operation is active participation with other establishment or non-commercial institutions on innovation activities. Exclude pure contracting out of work with no active co-operation. materials.) LN NO B. Professional and industry associations Continued on Page 7 1 1 1 8. Indicate the type of co-operation partner and location Mark ( ) applicable box/es.PLEASE ENTER ON THE APPROPRIATE SPACE OR BOX THE DATA REQUESTED. Mark () in column “Not Used” if no information was obtained from a source. Competitors or other establishments in your sector 1 15 . or private R&D institutes 3. C. 11 1 YES 2 NO If NO. SOURCES OF INFORMATION AND CO-OPERATION FOR INNOVATION ACTIVITIES (Cont.A. components. Both partners do not need to commercially benefit. commercial laboratories. trade fairs.C. Clients or customers 1 13 1 14 4. exhibitions b. Suppliers of equipment. or software b. materials. Institutional a. Government or public research institutes 1 a. or software 3. Within your establishment or enterprise a. Competitors or other enterprise in your sector d. Otherwise. Other establishments within your enterprise Your Country Other ASEAN* All other countries** LN NO 1 2 3 ____________ ___________ ____________ ___________ ____________ ___________ 2 3 ____________ ___________ ____________ ___________ ____________ ___________ 2 3 ____________ ___________ ____________ ___________ ____________ ___________ 2 3 ____________ ___________ 12 2. Conferences. Page 7 Identify information sources that provided information for new innovation projects or contributed to the completion of existing innovation projects. proceed to 8.

Product oriented effects a. Improved quality of goods or services 2.C. Other effects 10. or private R&D institutes 6. Entered new markets or increased market share c. 19 Continued on Page 8 9. Consultants. FACTORS HAMPERING INNOVATION ACTIVITIES A. Met regulatory requirements Degree of Perceived Effects Not High Medium Low relevant LN NO 01 02 03 04 05 06 07 08 09 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 3 3 3 3 3 3 3 3 3 4 4 4 4 4 4 4 4 4 3. Process oriented effects a. were any of your innovation activities or projects YES 1. Government or public research institutes 1 18 * Specify other ASEAN countries with whom you have innovation cooperation. Since January 2009. How do you perceive the effects of your product (good or service) and process innovations introduced during 2009? Mark ( ) the appropriate box. Reduced labor costs per unit output d. Increased capacity of production or service provision c. LN NO D. Abandoned in the concept stage 1 NO 2 LN NO 01 . commercial laboratories. Which type of co-operation partner did you find the most valuable for your establishment’s innovation activities? Give corresponding number from the list in 8. EFFECTS OF INNOVATION A. Increased range of goods or services b. Reduced materials and energy per unit output a. Universities or other higher education institutions 1 2 3 ____________ ___________ ____________ ___________ ____________ ___________ 2 3 ____________ ___________ ____________ ___________ ____________ ___________ 2 3 ____________ ___________ ____________ ___________ ____________ ___________ 16 1 17 7.Page 8 PLEASE ENTER ON THE APPROPRIATE SPACE OR BOX THE DATA REQUESTED. ____________ ___________ ____________ ___________ 5. Improved flexibility of production or service provision b. Effects of the Product and Process Innovation 1. Reduced environmental impacts or improved health and safety b. ** Specify all other countries with whom you have innovation cooperation.

and customer service. Best practice is defined as an organizational structure that maximized productivity. Register a trademark 4. workplace organization or external relations. Since January 2009. Apply for a patent 2. Lack of funds within your establishment or enterprise b. Abandoned after the activity or project was begun 3. Market dominated by established enterprises b. Lack of information on markets d. specify: _____________________________ 15 Continued on Page 9 11. Cost factors a. Mark ( ) the appropriate box. Difficulty in finding cooperation partners for innovation a. how close was your establishment’s organizational structure to international best practice. LN NO 1 2 3 Close to or at best practice Above average Average 4 5 6 Below average Well below average Do not know 01 . Innovation costs too high 2.PLEASE ENTER ON THE APPROPRIATE SPACE OR BOX THE DATA REQUESTED. Claim a copyright YES 1 1 1 1 NO 2 2 2 2 LN NO 01 02 03 04 12. Reasons not to innovate 5. Register an industrial design 3. INTELLECTUAL PROPERTY RIGHTS A. Compared to other foreign-based establishment of a similar size and sector. Seriously delayed 1 1 2 2 02 03 B. Since January 2009. A. Knowledge factors a. Lack of qualified personnel High Degree of Importance LN Factor not NO Medium Low experienced 1 1 1 1 2 2 2 2 2 2 2 2 2 2 2 2 3 3 3 3 3 3 3 3 3 3 3 3 4 4 4 4 4 4 4 4 4 4 4 4 04 05 06 07 08 09 10 11 12 13 14 b. did your establishment Intellectual Property Rights 1. Lack of information on technology 1 c. Lack of finance from sources outside your enterprise c. Others. Page 9 2. Market factors 4. No need due to prior innovations b. how important were the following factors for hampering your innovation activities of projects or influencing a decision not to innovate? Factors Hampering Innovation Activities 1. Uncertain demand for innovative goods or services a. ORGANIZATIONAL INNOVATION An organizational innovation is the implementation of a new organizational method in the firm’s business practices. quality. No demand for innovations 1 1 1 1 1 1 1 3.

did your establishment introduce: Organizational Innovation 1. integrating different departments or activities. Reduced time to respond to customer or supplier needs 2.Page 10 PLEASE ENTER ON THE APPROPRIATE SPACE OR BOX THE DATA REQUESTED. knowledge and skills within your enterprise 2. Others. such as through alliances. A significant change to the management structure of your enterprise. B. outsourcing or sub-contracting. New management systems for the production and/or supply operations of your enterprise 3. Improved quality of goods or services 3. Significant changes to the organization of work in your enterprise that: (Mark ( ) all that apply) a.G if your establishment answered NO to all organizational innovation since January 2009. YES NO LN NO 02 1 1 2 2 03 1 1 1 1 2 2 2 2 04 05 06 07 1 08 2 Go to question 12. ORGANIZATIONAL INNOVATION (Cont. New or significant changes in your relations with other firms or public institutions. specify: _____________________________ Degree of Perceived Effects High Medium Low Not relevant LN NO 09 10 11 12 13 13 13 1 1 1 1 1 1 1 2 2 2 2 2 2 2 3 3 3 3 3 3 3 4 4 4 4 4 4 4 . Reduced costs per unit output 4. Mark () the appropriate box. Improved employee satisfaction and/or lower employee turnover 5. make an overall evaluation. Increased ability to develop new products or processes 7. New or significantly improved knowledge management systems to better use or exchange information. 5. such as creating new divisions or departments. What was the source of the ideas for your establishment’s organizational innovations? Mark ( ) the appropriate box. Effects of Enterprise’s Organizational Innovation 1. LN NO 1 2 Mainly your establishment Your establishment together with your main office and/or establishment within the enterprise 3 Other establishments or institutions 09 Continued on Page 10 12. adoption of a networked structure. partnerships. etc. Had no effect on employee decision making and responsibilities 4.) D. Decreased employee decision making and responsibility for their work c. How do you perceive the effects of your establishment’s organizational innovations since January 2009? If your establishment introduced several organizational innovations. Improved communication or information sharing 6. Increased employee decision making and responsibility for their work b. Since January 2009. C.

Implement a new marketing strategy to target new customer groups or market segments b. such as new advertising concepts. Approximately what percent of your employees were directly affected by your establishment’s organizational innovation in 2009? F. Introduce significant changes to the packaging of a good a. Process innovation 2. Use new sales channels. Lack of funds or staff to implement an organizational innovation 3. Organizational innovations were introduced before 2009 and no need for further change 2. Placement b. Promotion 3. Were any of these organizational innovations essential to the implementation of other types of innovations introduced by your establishment in 2009? Mark () “Not relevant if your enterprise did NOT introduce one of the following innovations Types of innovation 1. product promotion or pricing. or product licensing b. Use new media or techniques to promote products. Design a. product placement. has your establishment introduced the following marketing innovations: Mark ( ) the appropriate box. Introduce significant changes to the design of a good or service (Exclude routine/seasonal changes such as clothing fashions) YES NO LN NO 01 1 1 1 2 2 2 2 2. Page 11 % LN NO 17 E. Types of Marketing Innovation 1. A. Introduce new concepts for product presentation 02 03 04 1 2 2 1 1 05 06 . Why did your establishment not introduce an organizational innovation since January 2009? Reasons for Not Introducing Organizational Innovation 1. such as direct selling. Product innovation for a new or improved good YES NO Not LN relevant NO 1 1 1 2 2 2 3 3 3 18 19 20 G.PLEASE ENTER ON THE APPROPRIATE SPACE OR BOX THE DATA REQUESTED. MARKETING INNOVATION A marketing innovation is the implementation of a new marketing method involving significant changes in product design or packaging. a new brand image or new techniques to customize promotion to individual customers or groups a. internet sales. Product innovation for a new or improved service 3. Since January 2009 up to the present. Resistance of staff or management to organizational change YES NO LN NO 21 22 23 1 1 1 2 2 2 Continued on Page 11 13.

websites. Use new pricing methods to market goods or services 1 2 07 Go to question 14 if your establishment answered NO to all marketing innovation since January 2009. Which unit developed these marketing innovations? Mark ( ) the appropriate box. If your establishment introduced a marketing and product innovation since January 2009: . Mark () the appropriate box. How do you perceive the effects of your establishment’s marketing innovations since January 2009? If your establishment introduced several marketing innovations. B. specify: ______________________________ High 1 1 1 1 2 2 2 2 3 3 3 3 4 4 4 4 15 16 17 E. Improved customer satisfaction 5.Page 12 PLEASE ENTER ON THE APPROPRIATE SPACE OR BOX THE DATA REQUESTED. MARKETING INNOVATION (Cont. Others. LN NO 1 2 Mainly your establishment Your establishment together with your main office and/or establishment within the enterprise 3 Other establishments or institutions 08 C. Degree of Importance LN None/Not NO Medium Low used 14 Market-Related Activities 1. How important were the following market-related activities for your establishment’s innovation projects since January 2009? Mark () the appropriate box. Sales growth for your goods and services 2. Systematic analysis of the effectiveness of your marketing techniques 4. Maintaining close links between your marketing department and departments or groups involved in developing or implementing your innovations 2. Pricing in sales outlets (e. Degree of Perceived Effects High Medium Low Effects of Marketing Innovation 1. Increased visibility of products or business 3. other types of outlets) a.g. specify: _____________________________ LN None/Not NO relevant 1 1 1 1 1 2 2 2 2 2 3 3 3 3 3 4 4 4 4 4 09 10 11 12 13 Continued on Page 12 13. Systematic analysis of your customer’s needs by your marketing division 3. sales rooms. 4. Others.) D. make an overall evaluation. Strengthened relationships with customers 4.

YES 1 NO 2 DON’T KNOW LN NO 01 3 Continued on Page 13 15. or other firms to participate in project teams. Infrastructure support 7. a design change was an essential part of a technical innovation. Others. Tax rebates 5. Loans and grants 8. were any of these marketing innovations an integral part of any of your establishment’s product innovations? 1 (For example. as needed 1 5.PLEASE ENTER ON THE APPROPRIATE SPACE OR BOX THE DATA REQUESTED. Technical support/advice 6. Mark () the appropriate box. Incentives for employees to share knowledge within your establishment YES 1 1 NO 2 2 2 2 2 LN NO 01 02 3.C. KNOWLEDGE MANAGEMENT A. Has your establishment used any of the following knowledge management practices since January 2009? Mark () the appropriate box. go to question 15. were any of these marketing innovations necessary for the successful introduction of your establishment’s product innovation/s? 1 2 19 14. R&D funding 2. Rate the importance of the following government support programs for innovation in your establishment since January 2009. A written knowledge management policy 2. Dedicated resources to monitor and obtain knowledge from 1 outside your establishment 4. A policy to bring in external experts from universities. Has your establishment availed any government support or assistance in its innovation activity since January 2009? If the answer is no or don’t know.) C. Knowledge Management Practices 1. or expert advice 1 03 04 05 15. Programs 1. Subsidies 4. Training 3. lessons learned. research institutes. RESPONSE TO GOVERNMENT INNOVATION-RELATED POLICIES A. Page 13 YES NO LN NO 18 1. or a new marketing method was part of a process innovation) 2 2. 1 1 1 1 1 1 1 1 Degree of Importance High Medium Low None/Not used LN NO 02 03 04 05 06 07 08 09 2 2 2 2 2 2 2 2 3 3 3 3 3 3 3 3 4 4 4 4 4 4 4 4 . RESPONSE TO GOVERNMENT INNOVATION-RELATED POLICIES (Cont. Regular updates of internal databases or manuals of good work practices.

specify_________________________ D.Page 14 PLEASE ENTER ON THE APPROPRIATE SPACE OR BOX THE DATA REQUESTED. CONTACT PERSON Person to be contacted for queries regarding this form: Name: ________________________________________________________________________ Position Title:___________________________________________________________________ Address:_______________________________________________________________________ Tel No.: ____________________________ Email Address:_________________________________________________________________ DO NOT FILL (FOR NSO USE ONLY) Activity Distributed by Collected by Field Edited by Manually Edited by Name Signature Number of Items Date . Give any suggestion on how government can encourage innovation in your establishment. CERTIFICATION I hereby certify that this report for the period __________________ to ___________________ has been completed as accurately as the records of this establishment allow and with the best estimates in some instances. Name: ______________________________________ Signature:___________________________ Position Title:______________________________ Date:_______________________________ Continued on Page 14 18. LN NO 10 16. OTHER INFORMATION 17.:___________________________________ Fax No.

Page 15 Edited/Coded by Verified by CO THANK YOU FOR ACCOMPLISHING THIS FORM .PLEASE ENTER ON THE APPROPRIATE SPACE OR BOX THE DATA REQUESTED.

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