Q. What is difference between Application Server & central instance? Ans.

Central instance have message server and dialog, update, spool, enque, gateway, background work processes. Application server has only Dialog, update, spool, gateway and Background workprocess. Note: SAP server has only one message server and Enque server.

Q. What is difference between consolidated & delivery routs. Ans. In a 3 system landscape, transports from development and quality is called Consolidation Route (this can have target groups & CTC). Transports route from Quality to production is called delivery route.

Q. What are the prerequisites for applying a support pack? What is the Procedure for applying support packs? Download the Support Patches from market place. Login through 000 client with user DDIC. Go to Transaction SAPM. From the menu support packages - > load package -> from Front End.. Then Select display button in the screen and select the patch and gives import. Import the Package queue. Take care that no users are in online while u upload the support packages.

Q. Auto Start SAP on Windows Instance

Use transaction RZ10 to edit your startup profile. Add the following entry: * Autostart = 1 Then save the profile. Next time your server reboots, your SAP instance will come up automatically!

Q. What is the procedure for applying sap notes to sap system?

Goto Tcode SNOTE. GOTO Menu -> Download SAPNote. Give the Note No. After downloading check the status. If it shows that it can be implemented. Then Select that Note goto Menu SAPNote -> implement Note. Q. How to lock SAP Client? Is there any Tcode to lock the particular Client…? Execute Transaction code SE37. Enter the Functional Module SCCR_LOCK_CLIENT. Execute this and enter the client u need to lock. Q. Change the default Support Pack Path

It is because the path is defined in the parameter DIR_EPS_ROOT.

Q. SAP ECC6.0 Installation Steps

1. Once the Linux OS is over u configure the network card and change the Host name . 2. Install JDK and saplocales. 3. Then add the java home in profile file. 4. Modify the parameters in sysctl.conf. 5. Before install oracle u have to change the parameters in limits.conf. (Installation guide for oracle in linux is available from oracle site) 6. Install SAP by executing sapinst. 7. In the 3rd phase it will ask u to create user for oracle (user should be ora<ianstancename>). Suppose if u r going to install oracle in middle of sapinstallation only. Rest SAP will handle own its own. Q. STAT, STAD and ST03N tcode is showing error “RFC error, No performance data collected”.

Start SAP standard job SAP_COLLECTOR_FOR_PERFMONITOR(program RSCOLL00).

Q. What is the difference between client 000 & 001? Why we use client 000 for client copy, why don’t 001?

000 client is standard client and contain client independent setting. 000 client contain simple organizational structure of test company and include all parameter for application, standard setting

001 client is copy of 000 client. It is reserve for the activity for preparing the system for production system.

Q. Which are the default SAP background jobs run for Basis data?

SAP_REORG_JOBS SAP_REORG_SPOOL SAP_REORG_BATCHINPUT SAP_REORG_ABAPDUMPS SAP_COLLECTOR_FOR_JOBSTATISTIC SAP_COLLECTOR_FOR_PERFMONITOR RSPO1043

Q. What are Homogenous system copy and Heterogeneous system copy and how you will do that?

Homogenous- Same OS +Same DB Heterogeneous- Different OS+ Different DB or Same DB.

Q. What is SAPS?

What is SAP NETWEAVER.The SAP Application Performance Standard (SAPS) is a hardware-independent unit that describes the performance of a system configuration in the SAP environment. PSAPSTABD/I. Which table space. Web AS: Web Application Server is the platform for ABAP and J2EE stacks in Netweaver. services and information. BI: It is an OLAP (on line analytical processing). Q.Netweaver is a web based technology includes java. which provides a plate form to collect the data and user extract the data from BI or BW (older version) to analyze it 3. SAPNW . you can log in to EP using host name:port#/ <service name> and user name and password 4. SAP WAS and SAP BI. PSCAPLUCD etc. Q. SAP -XI: Exchange Infrastructure is used to establish a cross system connections between system by different vendors and versions 5. EP: Enterprise portal provides web based secure access to all the application. SAP XI. SAP BIW. 2. It includes BI/XI/EP and different level of it’s configuration. gets filled frequently and we add datafile to that? PSAPBTABD/I. . based on your installation choices during software installation. What is difference between these? 1.

it should deactivated it in normal operation. Places to look: * SM50: → Process → Trace → Components – is there a Trace level set? Is it greater than 1? What is the utilization of the work processes? Click the white clock pictureicon. What is the utilization of the disks? How high is the paging in the base pool? . ST02: Check the buffering quality.1. where is most of the time needed? Button ‘Top Time’: Are there a lot of different transactions with poor response times or are there only a few? Is a certain transaction always slow or only sometimes? * ST06: → Detail analysis menu → Hardware Info. * ST03: → Select a server → Today’s Workload: What are the response times? In the case of poor response times.SM21? 3. the corresponding parameter should be increased. Also refer to SAP Note 121625 in this context. What is the CPU utilization? → Goto → Current Data → Snapshot → Top CPU processes and display the main CPU consumers. Is the total CPU for the last dialog process > 10 minutes? * ST04: Is the database monitor activated? If yes. If paging occurs in a buffer. What has changed since the performance is poor? * o System Parameter Changes (RZ10)? o Increase in the number of users? o Kernel patch? o Support Packages? o Linux and Oracle patches? o Hardware Changes? 2. To which extent are the hardware resources utilized? CallST06 at times with poor system performance. Any signs of general problems in the System Log .

< 1 second (update) . These tables are your “database hogs”. What is considered “normal” response time? Performance Standards: Response time – 1 second (dialog). ST05: If the database times are high. 2. Look for tables that have experienced unusual monthly growth. SE30: Carry out a runtime analysis for the affected transactions.4. 4. 5. DB02 → Space Statistics button Press Enter on the Tables and Indexes popup History → All objects off/on Click the Months button 5. ST03: Display the corresponding performance records. 3. you should additionally note the following points: 1. 1. Check whether modifications were made in the affected or related transactions. Click on the first number under the Rows – Chg/Month header and click the Sort button. If only few transactions are affected by the performance problem. The sorted results shows the top tables when it comes to rows changes per month. 6. 6. 2. 4. 3. you should generate an SQL trace of the affected transactions to find out whether the database access is carried out in a useful way.

you know that the instance itself must be viable.CPU time Wait time Load time – approx 40% of average response time – < 1% of average response time – < 10% of average response time DB request time — approx 40% of average response time Database Standards: Direct reads – < 10 ms Sequential reads– < 40 ms Changes – < 25 ms High Value Indications: DB request time –. or an old one. If this is a brand new SAP instance. there are some very specific places to look for information.Database or index problems Load time Wait time – Buffer problems – Not enough work processes Locked tasks Long running transactions Whether you are trying to start a brand new SAP instance. and the installation completed 100% successfully. If your installaion was never able to .

log”. The most useful information can be found in the dev_wx. dev_ms. If nothing obvious is found. Sort them with “ls – ltr” is see the list sorted in descending order for the ease of viewing. look for “error” in all files with the suffix “. . the issue is probably due to lack of resources.complete due to the instance not being able to start up. dev_rfcx. If your SAP instance has been up and running fine for a good while. look at the logs in the /home/<sid>adm directory. then something has probably changed that makes it not come up. and stderrx files. If you have a test searching tool. Sort them with “ls – ltr” is see the list sorted in descending order for the ease of viewing. go to the /usr/sap/<SID>/DVEBMGS00/work directory and do the same thing in this directory. dev_disp. Use the sapinst directory to search the installation logs and find your problem. · · · have you changed any instance paramters? did you do a kernel replacement for some reason? have there been SAP Support Packages applied that might necessitate a kernel replacement? · · · · have there been OS patches? is the database archiver stuck or hosed? has a crucial directory run out of space? has a semaphore or ipc segment gotten stuck from a previous run? · is your memory so fragmented that it can’t get enough primary space to start the instance? · has someone changes the directory privileges? To investigate an unsuccessful start up.

Since we speak English and we realize that the SAP product was designed and implemented in Germany. And if that produced nothing tangible. and anything else you might think useful. The Delicate Art of SAP Note Search How often have you seen a posted message saying “I have searched through SAP Notes and can find nothing related to this matter. Normally a very specific query will get you the results you need.05.”? And how often have you gone to SAP Marketplace and done a search yourself and found a hit? If we only had a had a nickle… Searching SAP Notes (formerly known as OSS notes) is a science as well as an art. and attach the zipped file to it. you should search the specific error message “BR602W No valid SAP license found”.10 (80) BR055I Start of database backup: bdmsqjbi. Why? Because it might contain information leading to other notes that did pertain. you could try “warning message no object header”. you should read the SAP Note even if it didn’t look as if it pertained 100%. zip the contains of the /usr/sap/<SID>/DVEBMGS00/work directory. If you didn’t find a note that matched the problem.anf 2004-02-27 00. Lets use this error message as an example: ”BR051I BRBACKUP 6. or give you new ideas for more search terms to help narrow the scope of my query. But sometimes things get lost in translation.42 BR602W No valid SAP license found . Also provide them with the answers to the above questions as well as your current hardware and database platforms.If all else fails. patch level for SAP support packages. we have to guess that the English word “Panic!” somehow was translated from the German word “Warning!” and that we can temporarily delay a panick attack until we can research the error. open a problem with SAP. .please contact SAP” First. you could make your next search a little less specifc. you could search for all words. First you could search for the phrase. you could make it even less specific as in “brbackup SAP license error” or “SAP license error”. For example. If you searched for “Panic! Panic! Panic!” and got no hits. like “brbackup No valid SAP license found”. kernel. Moral of the story? Realize that some things just don’t translate correctly from language to language. you are applying support packages and get an import error with the following message “Panic! Panic! Panic! there’s no object header”. and if you had no luck. and search accordingly. If you get at least one hit. and the OS.

several things need to be checked: · Is the operating system on the user’s workstation patched to the level recommended by SAP? · · · · · · Is the user using a version of SAPGui that is too old for his workstation? Is the user using a version of SAPGui that is not certified for his operating system? Is the user’s workstation having resource problems? Is the user’s workstation connected to the LAN? Can a different user reproduce the same error on the same workstation? Are there any SAPGui patches that have not been applied? Most SAPGui problems can be solved by either a) deleting and reinstalling SAPGui on the workstation. read and become familiar with your SAP Notes. current and precise information. These are mostly lists of supported printer devices. and not least. Make sure that these lines were added to the services file on the user’s workstation: After you have successfully configured your SAPGui. If a user seems to be experiencing SAPGui errors.Last. etc. There are certain notes that you pull over and over again due to some task that needs fresh. add these three lines to the bottom of your \Windows\system32\drivers\etc\services file: . known problems with applying patches. or b) deleting and installing a newer version of SAPGui.

. see SAP Note 26417 -SAP GUI Resources: Hardware and software.sapdp00 sapmsR3I # 3200/tcp 3600/tcp If you have SAP Instances using System Numbers other than 00.11… Could not open connection to the host. Also.11. Let’s say your user us trying to connect to System ID (SID) DEV. the CUA Parent Client If CUA stops sending changes from DEV to QAS or PRD. For information regarding operating system. something in the RFC setup has changed. resource.1. first you need to make sure that the workstation can connect to the SAP server in some non-SAPGui way.10. If your window never goes completely blank and you set a “Connecting To 10. System Number 00. on port 3200: Connect failed” error message right under the command you entered.1. make sure the \Windows\system32\drivers\etc\hosts file on the workstation is correct. check if you are having connection problems due to firewall restrictions.10. and IP address 10. Either the password or the user type for RFC_USER was changed.10.1. you will have to add their equivalents to the services file as well. and hardware requirements for running SAPGui. Open a DOSWindows and type this: telnet 10. the dispatcher is not reachable. or the SM59 RFC connection to was changed and is no longer working. And. Also.11 3200¬ If the screen rolls and goes totally blank then your dispatcher is reachable. You can close the DOS session. be sure that your Insert Key is set so that you can type your password in properly – you can delete whatever is in the password field in order to enter your password. If you have never tested connectivity to a SAP instance on the workstation having the connection problem.

If they work (ie nothing seems to happen after you click the remote logon button) everything should now be fixed. assign client number & description as per request Logoff from current client. If you get a logon screen for QAS. Logon to SAP server Use Transaction Code SCC4 Go to change mode Create a new client. If it still doesn’t go to QAS. QAS. it means that the RFC_USER doing the ALE communication between the SAP systems is not authorized. 3. 2.Use SCUL in DEV in your DEV CUA parent to list the errors that are occurring. Local Client Copy . You might see “You are not authorized to change users in group” or “No authorization for group users in role”. reset the RFC_USER password in DEV. And make sure that the user type is Communication and not dialog. maybe the QAS system is hosed and down. ii.SCCL----------------------------Step by Step Procedure to create a copy of a client locally in the same SAP server. 5. 1. 4. Client Number User Id Password : Newly created one : SAP* : PASS . This does not mean that YOU are not authorized. Login to newly created client using the following credentials : i. change the password in the sm59 screen to the same password you changed RFC_USER to in DEV and QAS. iii. First. 6. Now go to sm59 and do remote logins using the QAS RFC connections. Retry your user change. and PRD. Look for the user you tried to transport but could not.

10. 4. 8. Make sure that the client exists in T000 table and you can logon to that client. 9. 8. 3.0 are the only proper tool to be use to keep multiple systems in sync by transporting development and customizing changes to another instance. In case some tables are different. To avoid data inconsistencies all the users working in the source and target clients should logoff from the system. 5. A remote test client copy also can be executed to know the differences between source client and target client. 9. When you copy a client from one system to another. Application data (transactional and master) should not be copied without copying configuration data. Client copy requires a valid client as the destination client. Always check the database space before performing a client copy. It is always better to schedule the client copy job in the background for the night run when normal work is not taking place. 2. 6. If you are not in release 2. 7.2 then do not use R3trans to copy a client. you can use SE11 to compare and adjust the table structure in both the system before the client copy. After executing this program and getting successful results you can ensure that the client copy will have no problems. client-independent tables should only be copied if they are not yet modified in the target system. Master data can not be copied without copying transactional data and transactional data can not be copied without copying master data.7. . RSCLICHK program should be run in the target system remotely before doing a client export. We recommend the users to read all the OSS notes regarding client copy that applies to their SAP release. Golden rules for CLIENT Copies 1. This program will give information about the missing definitions from the data dictionary in the target. Use Transaction Code SCCL for local client copy Give reference client for copy and profile as per the request Use SCC3 Transaction code to monitor progress of Client Copy. The transport system and the transport management system of 4.

If this does not kill the process. 2. Log on to any client in the appropriate SAP system. On the top-most menu bar. 4. You may now leave the SM50 transaction. click the Process → Cancel without core. you can go to transaction SM04 and kill the user’s session. Go to transaction SM50. 5. you can log on to the server. open a Task Manager session. 3. find the process which must be stopped.Kill the Work process-------------------------- Stopping Run-Away or “Bad” Work Processes 1. On the Process Overview screen. there is an . If this does not kill the session. If this does not kill the process. Click the blue arrow circle picture-icon to refresh the Process Overview screen until the stopped process has cleared from the display. and End the Process. Place a √ in the □ to the left of the process number to be stopped by pressing Space.

you have no choice but to “bounce” the SAP instance and/or possibly the serve. Run it providing the process ID number. 11. Give Connection Type ( 3 for any SAP to SAP communication ) F4 Help will list down all possible types of connections 6. 3. Give Description for the RFC Connection – Generally the purpose of the connection is mentioned here 7. Use “Test Connection” to check RFC. give RFC destination name – Name by which the connection would be identified 5. give user credentials in “Logon/Security” tab . Give IP address/Host name and system number for destination server in Technical Settings tab 9. If none of the above work.executable in the RUN directory on the server called sapntkill. Creating RFC Connection This procedure should allow the Basis team to create a RFC connection in any SAP server. 1. If Trusted RFC connection is required. Click SAVE 10.exe. Logon to SAP server Use Transaction Code SM59 On SM59 screen click on “Create” button 4. 2. On the new screen. Click SAVE 8.

You can watch the export process in client copy log using transaction SCC3. For example if the client export is done from development client 100 then the file will look like DEVKO0001. The output of the export includes the name of the COMMFILE that has to be imported.DEV For client independent customizing data: /usr/sap/trans/data/RO00001. For example DEVKT0001 <sid>KX<no> for the SAPscript objects as Texts and forms. Before the client export starts.Transporting a Client: ---------- Procedure: To transport clients from one system to another. Then add all the command files to the buffer by using the TP command in /usr/sap/trans/bin directory as following: tp addtobuffer <cofile name> <target sid name> Using the above example cofile: tp addtobuffer devkt00001 qas (if qas is our target system) . For example DEVKX0001 The data export is performed automatically. The following data files will be created in/usr/sap/trans/data directory using the same example given above: For client dependent data: /usr/sap/trans/data/RT00001. Then you can execute the client export in the background or online. go to System Administration then choose Tools -> Administration -> Client admin->Client transport -> Client export or transaction SCC8.DEV For SAPscript data of a client: /usr/sap/trans/data/SX00011. <sid>KT<no> for the client-specific data. if you chose the client independent data then three transports are created in /usr/sap/trans/cofiles or there will be two transports: <sid>KO<no> for the client-independent data ( if selected). a popup screen shows all the information about the command files that will be created after the client export is done. After the client export procedure is completed. In the client transport screen you can select a copy profile that matches your requirements and the target system in your CTS pipeline.DEV /usr/sap/trans/data/DX00001. After the process starts.DEV Tips: Make sure that all the cofiles and the datafiles exist in the data and cofile directories before starting the import phase.

0 In 4. If there are inconsistencies. The tp command is used to do the import as we have seen before and the RSCLIIMP program is executed for the post-processing activities and the consistency of data. In this screen you can enter the transport request for the SAPscript object. Using the transport procedure in 4. Up to release 3. you need to repeat the import after checking the log. the SAPscript texts are imported and application reports are generated.0 after the client is exported from the source system using transaction SCC8 as we have seen in the client export section. the following transport files are created. According to the above example devkx00001. Transaction SCC7 will take you to the client import post-processing screen . <sid>KO<no>: For the client-independent data (if the copy profile selected includes client independent data: . Then you can continue to execute the program and it will successfully complete the import of SAPscript objects to the target client.0. you must perform post-processing. In that screen the transport from the last tp import is proposed. During this process. You can also use SCC2 to execute the same process as in transaction SCC7.tp addtobuffer devko00001 qas tp addtobuffer devkx00001 qas Then logon as <sid>adm to the target system and then use then import the transports as following: tp import devkt00001 qas client100 u148 – For the client dependent data tp import devko00001 qas client100 u148 – For client independent data (In the above example QAS is the target system and 100 is the target client) After you import a client from another system. Please check the transport number and if every thing is according to the order then press enter and that will take care of the post processing activities.>Client admin ->Client transport->client import or transaction SCC7. To execute post-processing. If you get any problem importing the SAPscript objects then use the RSTXR3TR program in the target client to import those. activities in order to adapt the runtime environment to the current state of the data.DEV (using the above example) You can choose the import option from the “mode” option. choose Tools -> Administration. In the second line you need to enter the path for the SAPscript data file as following: /usr/sap/trans/data/<data file for the SAPscript objects> /usr/sap/trans/SX00001. RSCLIEXP program can be used to create the command files.

This process imports all the SAPscript objects and generates all the programs. After the post processing is done. Local Client Copy . we recommend doing table compare between the source client and the target client to check all the client dependent and independent tables for consistency. Then you can start the import into the target system as shown in the following UNIX example: tp import <target-sys-id> client<target-client> from /usr/sap/trans/bin directory After the “tp import” process completes successfully. When all the above transports get released from the source system. 3. Then the command files need to be added to the buffer for the import using the format from the cofiles as following: * Logon to the target system as <sid>adm * cd /usr/sap/trans/bin . 2. The cofiles are also created in the /usr/sap/trans/cofiles directory.Adds to the buffer If you are transporting to a new client then the new client should be created in the target system. After the client is imported successfully. assign client number & description as per request . <sid>KX<no>: For the Texts and forms. Logon to SAP server Use Transaction Code SCC4 Go to change mode Create a new client. start transaction SCC2 and then execute the import into the target client.<sid>KR<no>: For the client-specific data.SCCL-------------------Step by Step Procedure to create a copy of a client locally in the same SAP server. you should perform the post-processing activities by using the following path: Tools ->Administration->Client admin->Client transport->Post-process import.Change to the transport directory * tp addtobuffer <command file-name> <target-sys-id> . the data is exported to the data files of /usr/sap/trans/data directory automatically. 4. 1.

The transport system and the transport management system of 4. 5. To avoid data inconsistencies all the users working in the source and target clients should logoff from the system. Golden rules for CLIENT Copies 1. 6. 9. 8. Master data can not be copied without copying transactional data and transactional data can not be copied without copying master data. It is always better to schedule the client copy job in the background for the night run when normal work is not taking place. client-independent tables should only be copied if they are not yet modified in the target system. Make sure that the client exists in T000 table and you can logon to that client. Client Number User Id Password : Newly created one : SAP* : PASS 7. . When you copy a client from one system to another. Use Transaction Code SCCL for local client copy Give reference client for copy and profile as per the request Use SCC3 Transaction code to monitor progress of Client Copy. Logoff from current client. 8. 4. ii. Client copy requires a valid client as the destination client. 2. Login to newly created client using the following credentials : i. iii. We recommend the users to read all the OSS notes regarding client copy that applies to their SAP release. Application data (transactional and master) should not be copied without copying configuration data. Always check the database space before performing a client copy. 3.5.0 are the only proper tool to be use to keep multiple systems in sync by transporting development and customizing changes to another instance. 7. 6.

This program will give information about the missing definitions from the data dictionary in the target. * RFC Connection should have Target Server as Destination and the test results should say “Connection test OK” . you can use SE11 to compare and adjust the table structure in both the system before the client copy. RSCLICHK program should be run in the target system remotely before doing a client export. assign client number & description as per request * Logoff from current client. Creating Remote Client Copy SCC9--------------- Step by Step Procedure to copy a Client to the Remote SAP Server. A remote test client copy also can be executed to know the differences between source client and target client. 10. If you are not in release 2.9. In case some tables are different. * Logon to destination SAP server * Use Transaction Code SCC4 * Go to change mode * Create a new client. * Login to newly created client in destination SAP server using the following credentials : i. After executing this program and getting successful results you can ensure that the client copy will have no problems.2 then do not use R3trans to copy a client. ii iii Client Number User Id Password : Newly created one : SAP* : PASS * Use Transaction Code SM59 to create a RFC Connection for client copy if does not exist already.

* Use SCC9 Transaction code to go to client copy screen. To avoid data inconsistencies all the users working in the source and target clients should logoff from the system. Master data can not be copied without copying transactional data and transactional data can not be copied without copying master data. When you copy a client from one system to another. Client copy requires a valid client as the destination client. 9. 6. After executing this program and getting successful results you can ensure that the client copy will have no problems. client-independent tables should only be copied if they are not yet modified in the target system.0 are the only proper tool to be use to keep multiple systems in sync by transporting development and customizing changes to another instance. 8. . In case some tables are different. Always check the database space before performing a client copy. * Give profile as per the request. 3. RSCLICHK program should be run in the target system remotely before doing a client export. It is always better to schedule the client copy job in the background for the night run when normal work is not taking place. 4. 5. Make sure that the client exists in T000 table and you can logon to that client. 2. A remote test client copy also can be executed to know the differences between source client and target client. you can use SE11 to compare and adjust the table structure in both the system before the client copy. The transport system and the transport management system of 4. 7. Application data (transactional and master) should not be copied without copying configuration data. * Select RFC destination created for the purpose for the source client to client copy * Use Transaction code SCC3 for monitoring the progress of client copy ___________________________________________________________________ Golden rules for CLIENT Copies 1. This program will give information about the missing definitions from the data dictionary in the target. We recommend the users to read all the OSS notes regarding client copy that applies to their SAP release.

. Steps for SAP System Copy------------------------------- 1. a. f.2 then do not use R3trans to copy a client. Take offline backup of both the server (source and target servers) 2. Run the following command on source system.10.. Login as adm b. Verify the backup is successfully done. svrmgrl c. Copy the controlfile. g. Edit the reuse database command with the set database command . j.sql file.trc file in /oracle/P01/saptrance/usertrace directory. connect internal d. 3. If you are not in release 2. h. Above command will generate a . e.sql to target system.sql or controlfile. Edit the file and replace the entire source SID to target SID. exit. alter database backup controlfile to trace.) and paste it in to any new . Copy the text from CREATE CONTROLFILE until the (. i.

connect internal.log to target. It will take some time to restore. select Full restore and recovery e. select Restore/Recovery d. c. Select the offline backup which you want to restore. 6. svrmgrl j. Once the database is restored login as orasid and run the i. run the following command m.sql (file name of the control file contains the CREATE CONTROLFILE statement) n. Login as Orasid b.4. run the brtools c. k. g. From this onwards all the command on the target system only. startup nomount (if the database is already mounted shutdown it using the shutdown command) l. b. select Select backup type f. (/oracle//sapbackup) a. After the run the above command it should give the “Statement Processed) .log file. Change all the source to target . h. Only don’t change the backup volume name it must be target system . Copy the generated during the backup file from the source system to target system. Shutdown the target server instance. 5. @controlfile. a. Copy the above aft file name line from the source back.

After this you have to reconfigure the STMS. jpg. This picture can be in any valid picture format . bmp. Start the database and SAP services using startup. Once you at done. back out to SAP Web Repository: Object display screen.then you need to add it. 10.gif. shutdown q. Go to transaction SMW0. and if you don’t see your file type . 9. Click Settings -> Maintain MIME types. click “on” the radio button for Binary data for WebRFC applications.o. On the SAP Web Repository: Object display screen. But convert it to jpg since that is the smallest available picture type. 1. . Replace SAP Splash Logo: Change default SAP Logo on front screen. 4. jpg. bmp . Reconfigure all the printers. 7. On the SAP Web Repository: Objection selection screen. first make sure that the mime extension exists for your picture type. alter database open resetlogs p. and click the Find icon or press F8. All the jobs also you have to reconfigure and reschedule.gif. On the SAP Web Repository: Initial Screen. 2. Store the picture somewhere on your workstation. Identify a picture to replace the existing SAP logo. Look to the far right of the Data Browser: Table MIMETYPES Select Entries screen. 3. click the Execute icon or press F8. If you want to change the Client number then use the local copy tool and remove the original client after successful import to new client. 8.

Fill in the table name SSM_CUST and click Maintain.SAR and SAPEXEDB. 2.SAR of a lower level.sap. 6.I use one called /usr/sap/trans/NewKernel. you need to download a SAPEXE.SAR”. Then provide the location of your picture and load it in. log on to the UNIX server as <sid>adm and copy them up to a directory on the UNIX server . 3. click New Entries and add an entry called START_IMAGE and set the value to the name of your picture created in step #5. . Then press the Save icon. stop the SAP instance. As <sid>adm. You have replaced the SAP splash screen picture. On the Change View “Set Values for the Session Manager / Profile Generator” screen. Log off and back on to view your work! UNIX Kernel Patch: UNIX Kernel Replacement--------- 1.SAR from SAP MarketPlace. unCAR the files with SAPCAR command “sapcar -xvf “SAPEXE*. Once both files have been downloaded.com/patches. For example. and log on as root and stop saposcol. Download the two necessary archives . Fill in the name of your picture and a brief description and click the Import icon. There files can be found at http://service. Now you can upload your picture. Go to transaction SM30. Log on as ora<sid> and stop the TNS listener.5.SAR files is Stack 42. 7.SAPEXE. Be careful that your Basis level is high enough to use the patch level of the files you download. if your SAP instance is on Basis level 39 and the description of one of the SAPEXE. Click the Create icon or press F5.

and the SAP instance. you must do the following: 1. If you run into any problems starting your SAP instances. If prompted. overwrite all. 6. You have patched your UNIX SAP kernel. 2. sapdba & all br* files to ora<sid>. Change the owner of saposcol to root. Go to transaction se10 and pull up a list containing the main transport. and all the rest to <sid>adm. Start saposcol.not the subtasks contained in the list and click Ctrl+F11. 8. rename the directories /usr/sap/<SID>/SYS/exe/run to /usr/sap/<SID>/SYS/exe/bad_run and /usr/sap/<SID>/SYS/exe/backup_run to /usr/sap/<SID>/SYS/exe/run to restore your old kernel. Make a backup of your run directory before patching. stop everything. 3.4. High-light the main transport in the list . Add an Object to a Transport----------------------------- To add an object to a existing unreleased transport. 5. Log on to the client in which the main transport was created. I usually create a /usr/sap/<SID>/SYS/exe/backup_run and copy all the files in /usr/sap/<SID>/SYS/exe/run to it. the TNS listeners. Copy all the files unCARed in step 2 to /usr/sap/<SID>/SYS/exe/run. 7. .

7. click the “Include Request” button or press F9.4.117. 5. Turn “on” the radio button “Freely selected objects” that appears in the popup and press Enter or click the Copy button. Install SAPCRYPTOLIB on the same machine. Check “on” the check box on the appropriate line. 3. 6. Click the Execute button or press F8.106.1. 4.130 * .ZPROGRAM in our case. Check the saprouttab file : a) you should have only one in your system and b) it should look like this: P 10. Now you can release your transport and let it move to QAS! How to set-up and open a REMOTE SERVICE CONNECTION WITH SAP----------------------- 1.117.106.129 * P 10.* 194. You will see a confirmation message in the status bar at the bottom of the screen.1. 2.1. and enter the name of the object to be added to the transport . turn “on” the “Selected Objects in the Selection by type and name” section. In the “Include objects in request” screen.* 194. Set-up a remote network connection to SAP. Install SAP router on a Windows machine.1. On the “Include objects in request” screen.

and under Service-port enter 3299.com/system-data. 17.117. 16. Under Appl. Install on the same machine LOP (Line Opener program). 13.sap. Test you connection to SAP by DOS cd: ping sapserv1. 6. Click on “Display all systems” 11. click on Semi-Automatic Opening and enter the number of days for connecting to SAP.106. If you have a system that has the db server and the application server running on it. Click on Maintain Connections 10. run first SAPServiceConnector. install Service Connector from SAP’s site. The Service Connection-System ID page opens. Under System tab.P 194. and the LOP. scroll down to SAP-router. and look for an edit icon to the right. On a workstation (Windows XP) that has the SAP GUI. . then the IP address will be the same. 9. and enter the saprouter’s NETBIOS name. Double click on your system ID 12. you can check on the SAP website if the connection is open. Under DB server tab click on the change icon and enter the NETBIOS name of the server. do not enter anything under Additional SAP-Router field. 7. Go to the Problem Solving tab. Click on the edit icon.1. When you are done installing then. Click on Systemdata – next to Logbook 14. 19. 8.Server tab do the same thing.61 3200 5.129 10. 18. Unless you have two saprouters. Go to http://service. 15.After less than a minute. along with the local IP address.1. To set-up the maximum time for SAP connection. Go to the Connecting to SAP tab.

Windows Task Manager (TASKMGR. Dispatcher Monitor (DPMON.exe). Database logs. For a central SAP instance to start successfully. both the message server and the dispatcher need to start.exe). users cannot log in to the system. This plain-text configuration file is located under %winnt %/system32/drivers/etc.SAP Startup Problems in Windows-----------------------Troubleshooting SAP Startup Problems in Windows----There’s probably nothing worse than not being able to start your SAP system … Especially the production system! Aside from the operating system and the database server you must pay close attention to certain places in SAP to find out what caused the problem and how to solve it. EventViewer (EVENTVWR. If one of them or both fail to start. which contains TCP and UDP services and their respective port numbers. view the work processes status and view the developer traces. Example: \usr\sap\TST\DVEBMGS00\work. Here are the two places you will definitely need to check: EventViewer (Application and System logs) and the SAP Management Console (MMC). The SAP MMC gives you the ability to visually see the system status (green. Things you need to get familiar with: Developer Traces: – dev_disp Dispatcher developer trace – dev_ms Message Server developer trace – dev_wp0 Work process 0 developer trace The “services” file.exe). The following scenarios will illustrate possible causes of why an SAP instance might not start and the reason of the message: “*** DISPATCHER EMERGENCY SHUTDOWN ***”. which are stored in the “work” directory. TROUBLESHOOTING SAP STARTUP PROBLEMS . which is located under \usr\sap\<SID>\sys\exe\run. yellow or red lights). EventViewer can provide useful information and it may help you pinpoint where the problem resides.

Due to the conflict. Solution If your server has a firewall client.c 3505] *** ERROR => DpCommInit: NiDgBind [dpxxdisp. look for sapdp00. disable it and attempt to start the SAP instance again. If there is no firewall client at all. . If the instance number is 00. If the instance number is 01 look for sapdp01 and so on. If the instance starts successfully you can enable the client firewall back again. You can use the following OS command to help you resolve port conflicts: netstat -p TCP There are also utilities on the Internet that can help you list all the TCP and UDP ports a system is using.c 3936] *** ERROR => NiIDgBind: NiBind (rc=-4) [nixxi.c 7326] *** DP_FATAL_ERROR => DpSapEnvInit: DpCommInit *** DISPATCHER EMERGENCY SHUTDOWN *** Problem Analysis Possible causes for error messages above: Address already in use Service sapdp00 in use The TCP port number assigned in the “services” file is being occupied by another application. Errors found in “dev_disp”: ***LOG Q0I=> NiPBind: bind (10048: WSAEADDRINUSE: Address already in use) [ninti. the dispatcher shuts down.Scenario 1: Dispatcher does not start due to a port conflict Symptoms No work processes (disp+work. Dispatcher shows status “stopped” in the SAP MMC.c 1488] *** ERROR => NiIBind: service sapdp00 in use [nixxi.exe) exist in Task Manager. edit the “services” file and check what port the appropriate “sapdp” is using. or if disabling it did not resolve the problem.

db_connect (DB-Connect 000256) [thxxhead. This parameter needs to be set in the DEFAULT.x to 4. Solution Set the entry to the appropriate database owner. But.c 11651] my types changed after wp death/restart 0xbf –> 0×80 *** DP_FATAL_ERROR => DpEnvCheck: no more work processes *** DISPATCHER EMERGENCY SHUTDOWN *** DpModState: change server state from STARTING to SHUTDOWN Problem Analysis A connection to the database could not be established because either the SQL login specified in parameter “dbs/mss/schema” is set incorrectly or the SQL login was deleted from the database server. If the system is based on Basis <= 4.x the database .c 1102] M in_ThErrHandle: 1 M *** ERROR => tskh_init: db_connect (step 1.pfl system profile (under \usr\sap\<SID>\sys\profile). Errors found in “dev_disp”: C setuser ‘tst’ failed — connect terminated C failed to establish conn. if the system was installed from scratch and it’s based on the Web AS 6. *** ERROR => W11 (pid 2552) died [dpxxdisp..6 or if the system was upgraded from 4.c 11651] *** ERROR => W1 (pid 2468) died [dpxxdisp. th_errno 13.c 11651] *** ERROR => W12 (pid 2592) died [dpxxdisp. level 1) [thxxhead.c 11651] *** ERROR => W2 (pid 2476) died [dpxxdisp.7 the database owner should be “dbo”.c 11651] . SAP MMC -> WP Table shows all processes as “ended”.Scenario 2: Dispatcher dies due to a database connection problem Symptoms No database connections. In the messages above. we see that the SQL login ‘tst’ is expected but it does not exist at the database level. action 3.. No work processes. 0 M ***LOG R19=> tskh_init.c 8437] *** ERROR => W0 (pid 2460) died [dpxxdisp.

Solution Re-create the “saploc” and “sapmnt” network shares.owner should match the SID name in lower case. If the parameter is set correctly in the DEFAULT. The following error when trying to view the developer traces within the SAP MMC: The network path was not found.c 1561] [Thr 2548] *** ERROR => main: MsSInit [msxxserv. Instead.c 8163] [Thr 2548] *** ERROR => MsSInit: MsSCommInit [msxxserv. In the SAP MMC.c 5023] .exe) shows status “stopped”. Scenario 4: Users get ‘No logon possible’ messages when they attempt to log in Symptoms Work processes start but no logins are possible.) Problem Analysis The network shares “saploc” and “sapmnt” do not exist.pfl profile check at the database level if the SQL login exists. they get this error: No logon possible (no hw ID received by mssg server). Both need to be created on the \usr\sap directory. Example: if the SID is TST then the database owner should be “tst”. Scenario 3: SAP does not start at all: no message server and no dispatcher Symptoms The message server and the dispatcher do not start at all in the SAP MMC. If it doesn’t. the message server (msg_server. No new developer traces written to disk (under the “work” directory. That explains the “network path not found” message when attempting to view the developer traces within the SAP MMC. create it and give it database ownership to the <SID>. The dev_ms file reports these errors: [Thr 2548] *** ERROR => MsCommInit: NiBufListen(sapmsTST) (rc=NIESERV_UNKNOWN) [msxxserv. Users get the login screen but the system does not log them in.

The “dev_disp” file shows these errors: ***LOG Q0A=> NiIServToNo. Example: SAPmsTST 3600/tcp Solution Edit the “services” file and add the entry. re-start the instance. MSStop (Msg Server 2900) [msxxserv. The reason is because the “services” file is missing the SAP System Message Port entry. Scenario 6: Work processes die soon after they start Symptoms All work processes die right after the instance is started.c 5078] Problem Analysis Work processes were able to start but the message server was not.g. The dispatcher entry “sapdp00″ is missing in the “services” file. Make sure you specify the appropriate TCP port (e. re-start the instance. Then. service_unknown (sapdp00) [nixxi.c 7326] *** DP_FATAL_ERROR => DpSapEnvInit: DpCommInit *** DISPATCHER EMERGENCY SHUTDOWN *** Problem Analysis The keyword in the messages above is “service unknown” followed by the entry name “sapdp00″.[Thr 2548] ***LOG Q02=> MsSHalt. 3600) for the message server. . Scenario 5: The message server starts but the dispatcher doesn’t Symptoms The dispatcher shows status “stopped” in the SAP MMC. Example: sapdp00 3200/tcp Solution Add the necessary entry in the “services” file. Example: sapdp00 3200/tcp Then.c 2580] *** ERROR => DpCommInit: NiDgBind [dpxxdisp.

Cross the line you want to modify and press F7 (display function). Here. enter your table Name (ex: USR02). The SAP MMC Syslog shows the following error multiple times: “SAP-Basis System: Shared Memory for PXA buffer not available”. Also. An ABAP dump saying “PXA_NO_SHARED_MEMORY” is generated as soon as a user logs in.The SAP MMC shows work processes with status “ended”. Set Titlebar ‘TAB’ With Name ‘anzeigen’(100). you are in the code… Press F7 again to skip some code… Now you should see the code: Refresh Exclude_Tab. write ‘/h’ to go in debug mode. Problem Analysis The instance profile contains misconfigured memory-related parameters. Change Data In Table Without Authorization Using Transaction se16-------------------------------------- There is a way to change entries of a table with SE16 even if you don’t have the authorization: Go in SE16. Solution Edit the instance system profile at the OS level under \usr\sap\<SID>\sys\profile and lower the value assigned to “abap/buffersize”. it’s important to find out if any other memory parameter were changed. If not. Then. Display the entry (or entries) you want to modify. When you have your entry. the system should start once the adequate memory allocation has been set to the the “abap/buffersize” parameter. If Code = ‘SHOW’. Only one work process shows status “wait”. restart the instance. Most likely the “abap/buffersize” instance profile parameter is set to high. .

Please note that while the user trace profile has been saved. select the Clients and User names to be traced. Log on to any client in the appropriate SAP system. Once you have entered all your trace information. click Change FLD Contents. In the Audit classes section. click the Save picture-icon. click Profile -> Create. 6. type in a new Profile name and click the green √ picture-icon. it is not yet active. To activate the user trace. and don’t forget to save! Trace a User’s Activity-----------------------Creating a User Audit Profile 1. click the radio button to the left of the level of auditing you need. and press F8… Here we are… You can change the value to what you want. 4. In the Events section. 3. 7. Go to transaction SM19. 5. On the Create new profile popup. … Change the value from SHOW to EDIT. . 2. click Change FLD Contents. click “on” all the auditing functions you need for this profile. see the next section Activating a User Audit Profile. click the □ to the left of Filter active to place a √ in the box. From the top-most menu bar on the Security Audit: Administer Audit Profile screen. and press F8… or to delete an entry Change the value from SHOW to DELE. You may now leave the SM19 transaction.Elseif Code = ‘EDIT’. In the Selection criteria section. You will receive an Audit profile saved in the status bar at the bottom of the screen. On the Filter 1 tab of the Security Audit: Administer Audit Profile screen.

In the Selection. Viewing the Audit Analysis Report 1. 3. Audit classes. You may now leave the SM20 transaction. The audit will not begin until after the SAP instance has been recycled. 4. This list can be printed using the usual methods. and Events to select sections of the Security Audit Log: Local Analysis screen. You may now leave the SM19 transaction.Activating a User Audit Profile 1. Log on to any client in the appropriate SAP system. You will receive an Audit profile activated for next system start in the status bar at the bottom of the screen. Click the lit match picture-icon to activate it. 3. If you need to trace the activities of a specific user. select the audit profile to be activated from the Profile dropdown. On the Security Audit: Administer Audit Profile screen. 2. Click the Re-read audit log button. Go to transaction SM20. 4. Go to transaction SM19. be sure to include that user’s ID. Log on to any client in the appropriate SAP system. provide your information to filter the audit information. 2. Working with saprouter-----------------------Working with saprouter Starting saprouter (OSS Link) . The resulting list is displayed. 5.

Right-click on the SAPROUTER service and click Stop. 3. You may now log off the server. If it is started. or your saprouter is not running (happens all the time). 2. Log on to the appropriate server as <sid>adm. Log on to the appropriate server as <sid>adm. You may now log off the server. 3.1. 3. . If is not started. there can only be three reasons for a “broken” SAPNet connection to SAP: the SAP VPN is down (which rarely happens). 1. This should “bounce” your saprouter instance. 1. 2. Log on to the appropriate server as <sid>adm. 4. 4. right-click & Stop the service and then right-click & Start the service. Look at the SAPROUTER service. Click Start → Administrative Tools → Services to open a Services window. Click Start → Administrative Tools → Services to open a Services window. right-click to start the service. Verifying the Status of saprouter If you have previously successfully established SAPNet (OSS) communications with SAP via saprouter in the past. Right-click on the SAPROUTER service and click Start. Click Start → Administrative Tools → Services to open a Services window. 4. 2. your saprouter configuration has been incorrectly changed (also very rare). You may now log off the server.

1. Before a Service Connection to a SAP server via your saprouter can be created. 2. . click the Service Connections button. be sure that the SAPAG client has been added to the appropriate SAP system and Client. 4. Click on the red X in that instance’s line. scroll down the page and find the SAP instance you want to open. hours.sap. On the Service Connections screen. In the Enter Data for the system’s semi-automatic opening popup. Word documents. the saprouter must run the LOP – Line Opener Program – to initiate the mode of SAP connection. 2. and that a Security Audit Trace has been activated for the SAPAG ID. As a rule. Please LOPInstalltion. Click the Continue button. Creating a Local Frontend Printer or Desktop Printer-----------------------Local or frontend printing is sometimes confusing in concept but actually very easy to understand. set the days.exe on your saprouter server before trying to add and open any Service Connections. You can do the same thing using SAP. Go to transaction SPAD. and minutes you want the service connection to stay open. You probably do this all the time with Windows to printerspreadsheets. Log on to any client in the appropriate SAP system. local printer is simply another way of saying that the user is going to print to the default printer designated on his/her workstation. Log on to the SAP Marketplace using an OSS ID with Administration rights – http://service. etc without thinking about it. 1. 3.Opening a Service Connection for SAP Support------------------Before opening a service connection for SAP.com/serviceconnection. On the Service Connections – Overview screen.

You may now leave the SPAD transaction. Use the following DeviceAttributes fields: Device type = SWIN Device Class = standard printer And the following Access Method fields: Host spool access method = F: Printing on frontend computer Host printer = __DEFAULT. Using this printer will cause print to go to SAPLPD which will use the default printer of the current workstation. click the Output Devices button.I normally use a short name of “DESK” for “Desktop Printing” but alot of people use a Short name “SWIN” or “LOCL” as well. On the Spool Administration: Create Output Device screen.3. 4. 5. SAP R/3 dispatcher and work processes--------------------------Types of work processes: . 6. That is _ _ D E F A U L T Save the printer. On the Spool Administration: List of Output Devices screen. click the Change button and then the Create button. On the Spool Administration: Initial Screen screen. fill in the Output Name and Short name .

and password PASS. anyone can log into the system using the client 066. The commandtp unlocksys «SysID» cancels the lock. * Dialog : Interpreting the ABAP code and execute the business logic. Used for Logon purpose and load balancing. * Locking the whole system Using the command tp locksys «SysID» only the user SAP* will be allowed to login. user SAP*. Used for interactive online processing. * Batch : For Background jobs. * Dispatcher : Redirect the request from GUI client to free process.* Message : Coordinates the communication between different instances of a single SAP R/3 system. Enjoy yourself. . * Update : Responsible for consistency in asynchronous data changes. * Gateway : Used for transport of bigger amount of data between application servers as well as external (non SAP) systems that communicate with SAP Some Usefull Tips------------------- * Logging on without being authorized Client 066 usually exists in a SAP system because of EarlyWatch services. * Enqueue : Single “Central Lock Management Service” that controls the locking mechanism between the different application servers and the database. Often this client does not have master users. If it is true.

and expst. * Direct input logs The transaction BMV0 (direct input logs) shows all direct input logs. * Oracle import and export explanations Run the command imp help=yes under user ora«SysID».* Connection between SAP R/3 and operating system : Release SAP Job from OS The command sapevt can be used to trigger an event from the operation system. Thus.impst. a job previously defined within R/3 will be released. * SQL code help Run the command oerr ora «error number» under user ora«SysID». . This format can also be used with exp.

tif on PC files) into . After moving the mouse to the left side. * Graphics on SAPscript The program RSTXLDMC can be used to upload graphics (file extension . * Setting up module FI/CO without using IMG Almost all parameters can be set using the transactions ORFA (Asset Accounting). * Long messages on footer Click on the message and hold the mouse button. ORFB (Financial Accounting).* Table analyses between two systems The contents of a table between two systems can be checked through the transaction OY19. and ORKS (Cost Center Accounting).

The current date is automaticly set. * Deleting cost elements and cost centers Since they have no postings you can use the transaction KA04 for deleting cost elements and KS04 for deleting cost centers. * Displaying check object when not authorized Soon after the lock try to access the transaction SU53. * Correction and transport system . * Filling up an empty date field quickly Strike the key F4 (or click on matchcode symbol) and press ESCAPE. It reports the last objects verified and also the respective values.individual standard text.

.The transaction SE10 provides the easiest way to manage any request/transport and corrections. You have to choose the desired patch and click on delete entry. * Helpful reports RSCLTCOP Copy tables across clients RSAVGL00 Table adjustment across clients RSINCL00 Extended program list RSBDCSUB Release batch-input sessions automaticly RSTXSCRP Transport SAPscript files across systems RSORAREL Get the Oracle Release RGUGBR00 Substitution/Validation utility RSPARAM Display all instance parameters RSUSR003 Check the passwords of users SAP* and DDIC in all clients RSUSR006 List users last login * Reapplying hot packages If you accidently applied hot packages out of sequence for instance. Use the transaction SM31 to modify table PAT03.

for individual file usages 7. df -k. dpmon pf= <Instance profile path>. -name filename -print for checking the file in the present directory 5. Cdpro for checking the profiles path SAPMNT/<SID>/profile 3. 11. du -a | sort -k 1n. 9. Ps -ef is to check the how many running process and Kill any running process . jcmon pf=<instance profile path> 6. find .1 for sorting the files in a recursive manner. h for listing previous used commands. ls -lrt for listing of files according to the date modified 8. Cdexe for checking the kernel folder 4. rm < file> for removing file. bdf.* Scheduling of system maintenance jobs RSBTCDEL Clean the old background job records RSDBCREO Clean batch input session log RSPO0041 Removing old spooling objects RSSNAPDL Clean the old ABAP error dumps UNIX commands used for SAP administration:----------------------------1. stopsap r3/startsap r3 for stopping/starting R3 2. 10. stopsap/startsap for stopping/starting SAP+ DB.. df -k . bdf for checking all file system usages. gzip <file> for zipping the file.

make clean to clean the effect of make command 18. cp coppy from one location to another 19.sap.com/inbox Read messages from SAP to you Download SAP Installation Guides product installation guides License Keys License Key http://service.com/licensekey Request New Permanent . mv mo from one path to another 15. Make command to effect any coading content 17. Rf remove forcifully any file 16.com/instguides http://service.sap.sap. pwd check the current directory Important SAP Marketplace Links----------------- Inbox http://service.12. tar -xvzf file name to run the zip folder of file content 14. gunzip to unzip file 13.

com/dbaora http://service.com/serviceconnection Open a Service Connection for SAP to access your SAP landscape Software Distribution http://service.com/quicklinks http://service.com/sscr Register Developers and made against SAP objects User Administration http://service.sap.sap.com/patches Open problems with SAP An index of SAP links Page for Oracle DBA Search the SAP Notes Download SAP software http://service.com/user-admin user information Add/Change OSS ID .sap.Messages to SAP QuickLinks Page Oracle DBA Page Material OSS Notes Database Patches patches Remote Connection connection and http://service.com/swdc Download new images of Installation CDs & DVDs SSCR Changes http://service.sap.sap.sap.sap.com/remoteconnection Learn about the OSS order it from SAP Service Connection http://service.com/notes http://service.sap.com/message http://service.sap.sap.

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