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Insight User Guide

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Last modified: October, 2010 © 1999 - 2010 Faronics Corporation. All rights reserved. Faronics, Deep Freeze, Faronics Anti-Virus, Faronics Core, Anti-Executable, Faronics Device Filter, Faronics Power Save, Faronics Insight, Faronics System Profiler, and WINSelect are trademarks and/or registered trademarks of Faronics Corporation. All other company and product names are trademarks of their respective owners.
Insight User Guide

Contents

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Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Important Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 About Insight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Product Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Supported Environments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Contact Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Installing Insight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Planning the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Consider these issues before beginning installation: . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Installing Insight on Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 To install Insight on a Teacher computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 To install Insight on a Student computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Scripting or Mass Deploying Insight via MSI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Installing Insight in a thin client environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Terminal Server Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Installing Insight on Windows MultiPoint Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 NComputing Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 NComputing X-Series. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 NComputing U and L-Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Installing Insight in Active Directory Secure Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Installing Insight in Secure Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Installing Insight on a Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Manual Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Automated Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Running Insight in Kiosk Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Configuring Insight Preferences . Teacher Preferences. . . . . . . Student Preferences . . . . . . Web Limiting. . . . . . . . . . . . Application Limiting . . . . . . . Keystroke Alerts . . . . . . . . . Drive Limiting . . . . . . . . . . . Network . . . . . . . . . . . . . . . Changing Channels . . . . . . . Updating the Insight Teacher Updating the Insight Student . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 25 26 27 27 28 28 28 29 30 30

Insight Security Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Insight in a NAL environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Wake-On-LAN Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 802.11 Wireless Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Special Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Additional Insight Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Uninstalling Insight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Insight User Guide

. . . . . . . 42 How Insight Works . . . . . . . . . . . . . . . . . . . . . . .4 | Contents Uninstalling Insight on Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Insight New Feature Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Getting Started . . . . . . . . . . . . . . . . . . . . . 65 Insight User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Using the Test Builder on a different machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Pairing the Teacher’s Assistant with a Teacher Console . . . . . 61 Insight for Apple products (iPad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iPhone & iPod) . . . . . . . 48 Insight Feature Overview . . . . . . . . . . . . . . . . . . . . . . . . 59 Insight Security Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Uninstalling Insight on Mac . . . . . 43 Using the Teacher computer . . . . . . . . 64 Insight Student for iOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Using Insight . . . . . . . . . . . . . . . . . . . . . 45 User Interface Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 About the Student computers . . . . . . . . . . 60 Insight Configuration Preferences . .

Topics Important Information Supported Environments Technical Support Insight User Guide .|5 Preface This install guide explains how to install Insight Classroom Management Software.

simplify. Product Documentation The following documents form the Insight Classroom Management Software documentation set: • Insight Users Guide — This document guides you how to use the product. and have dramatically impacted the day-to-day lives of thousands of information technology professionals. About Insight Faronics delivers market-leading solutions that help manage. and corporations. healthcare facilities. government organizations.6 | Preface Important Information This section contains important information about your Insight Product. Fueled by a market-centric focus. libraries. and secure complex IT environments. Insight User Guide . Faronics’ technology innovations benefit educational institutions. Our products ensure 100% machine availability.

Supported Environments |7 Supported Environments Insight supports any combination of computers running the following operating systems: Windows 2000. however enterprise class access points are recommended.4 and higher. Windows 7-32/64. which will only run on Intel-based Mac hardware running OSX 10. any Intel-based Mac RAM . iPods and iPhones. 802.512 MB for Windows 7 . L and U-Series. Listed below are the minimum requirements necessary to run Insight on both the teacher and student computers. Windows MultiPoint Server.11 wireless is supported.96 MB for Windows 2000 . Windows Vista-32/64. iOS3 and iOS4 on iPads. Processor PCs: 166 MHz Intel® Pentium® processor or faster Macs: 700 MHz PowerPC G4. Insight User Guide . NComputing X.5 and higher.512 MB for Mac OS X Protocol stack All computers running Insight must be configured with TCP/IP running static or dynamic IP addresses. Windows XP-32.128 MB for Windows XP . The only exception is the Insight Teacher console for the Mac. G5 or faster.256 MB for Windows Vista . Windows 2003 and 2008 Terminal Server. Mac OS 10.

BC V7Y 1G5 Canada Faronics Corporation (Europe) Siena Court The Broadway Maidenhead Berkshire. Suite 620 Vancouver. If problems are encountered.com Phone: 800-943-6422 or +1-604-637-3333 Hours: 7:00am to 5:00pm (Pacific Time) Contact Information • • • • • Web: www. Suite 170 San Ramon. SL6 1NJ UK Insight User Guide . CA 94583 USA Faronics Corporation 609 Granville Street.faronics.8 | Preface Technical Support Every effort has been made to design this software for ease of use and to be problem free. Email: support@faronics. 2411 Old Crow Canyon Road. contact Technical Support.com Phone: 800-943-6422 or +1-604-637-3333 Fax: 800-943-6488 or +1-604-637-8188 Hours: 7:00am to 5:00pm (Pacific Time) Address: Faronics Technologies USA Inc.com Email: sales@faronics.

Technical Support |9 Insight User Guide .

10 | Installing Insight Installing Insight This chapter describes how to install Insight Classroom Management Software. Topics Planning the Installation Installing Insight on Windows Scripting or Mass Deploying Insight via MSI Installing Insight in a thin client environment NComputing Installation Installing Insight in Active Directory Secure Mode Installing Insight in Secure Mode Installing Insight on a Mac Running Insight in Kiosk Mode Configuring Insight Preferences Insight Security Monitoring Insight in a NAL environment Wake-On-LAN Support 802.11 Wireless Support Additional Insight Utilities Uninstalling Insight Insight User Guide .

Dismiss the class. Here's how it works: 1. If you have multiple Insight classrooms. In the same way. Doing so will prevent problems during installation. check the option in the Advanced Options. Create class lists based on either their login id. all students in the current class will be assigned back to their home channel.000 different classrooms on the same network. all students configured to a certain teacher channel receive the screen broadcasts from the teacher configured to that same channel.Planning the Installation | 11 Planning the Installation Before installing Insight. you'll have to specify whether the computer is a "teacher" or "student" computer. This will 'pull' students from their home channel temporarily to the channel the teacher is on. To simplify installation. each requires its own unique teacher channel number. When the current class list is dismissed. when you run the student installation on the student computers. During installation. 3. 4. Note: If you prefer the students to have the ability to select a teacher channel. active directory name or computer name. If you are running Insight in a "1:1" environment. Consider these issues before beginning installation: Choose between a normal classroom / laptop cart environment or the 1:1 environment For a normal classroom / laptop cart environment. Load a class list. Student Can Change Channels. 2. 5. review the following requirements and ensure your network and computers are running smoothly. Generally their classroom number. decide which computer will be the teacher computer Generally. For each classroom. you should be able to install Insight on each computer in two minutes or less. By taking a few minutes to plan out your installation. you want to set up one teacher computer per classroom. We recommend automatically bringing the students into class. Think of a teacher channel as a TV channel: All TVs tuned to a certain channel receive the same program. The teacher will use this computer to control all student computers in the same classroom.000. follow the normal installation instructions later in this manual. decide whether or not you want the students to have the ability to change their channel to the teacher's channel or if you want teachers to create a list and automatically bring the students into class. It uses teacher channels to broadcast the contents of a teacher's computer to student computers on the same channel. Setup each teacher on their own unique channel. If only one Insight classroom is on your network. Setup all student computers with a default 'home' channel which is not used by any teachers. Insight User Guide . you can choose any number from 1 to 16. Choose a unique teacher channel for each classroom (normal classroom setup) Insight is designed to work with as many as 16. where each student has their own computing device. each classroom should have its own unique channel.

It is best if the teacher and student computers are all on the same IP subnet. For instructions on how to install Insight in Secure Mode. refer to the section. Insight will only make things worse. Determine whether you want to run Insight in Active Directory Secure Mode Running Insight in Active Directory Secure Mode requires a teacher to be a member of the Domain User Group. run the student installation. Determine if you will be installing the software on the Mac The Insight student and teacher applications will run on the Mac. "Installing Insight on a Mac" later in this manual. Insight Teachers to see students on a particular channel. refer to the section. refer to the section. then DHCP must be working properly. If you are experiencing problems logging onto computers or copying files over the network. but they are not required. fix these issues before installing Insight. Configure a valid TCP/IP protocol stack for all student and teacher computers. For instructions on how to install Insight in Active Directory Secure Mode. Use an enterprise class access point If you plan on using Insight over a wireless network. Determine whether you want to run Insight in Secure Mode Running Insight in Secure Mode requires a teacher to type in a password in order to see students on a particular channel. Use good networking hardware and software If your classroom already experiences network errors. but the first teacher to perform any "limiting" actions takes preference over subsequent teachers that try to perform the same "limiting" action. select Advanced Options and select Stealth Mode. If teacher and student computers are not on the same IP subnet. If the computers are using DHCP. For instructions on how to install Insight on a Mac. refer to the section. Insight User Guide . Installing Insight in Active Directory Secure Mode later in this manual. For instructions on how to install the thin client support.12 | Installing Insight You may setup more than one teacher computer per classroom. We recommend an access point in the $200-$300 range that will reliably handle the student connections. it is important to use an enterprise class access point. use Multicast or an IP Directed Broadcast and verify that the switches support those features. Determine if it is necessary to install on Terminal Services. Determine whether or not you want students to access the Insight icon If you do not want students to access the Insight icon. fat client environment or a mixed environment. Generally. Insight will work with static IP addresses. personal home network wireless access points that cost less than $100 are not robust enough to handle many connections. Installing Insight in a Thin Client Environment later in this manual. Installing Insight in Secure Mode later in this manual. MultiPoint Server or NComputing environments Insight will run in a thin client environment.

then click I Accept. it will tell you the teacher channel and the IP address of the student computer. Read the license agreement that appears. Remember to choose a unique number for each classroom. a Insight student icon will appear in the system tray at the bottom right corner of the computer screen. Click Next. Remember to choose a unique number for each classroom. On student computers. 2. Most of these options only apply to the teacher computer when it becomes a student computer. Check the box "Check to configure advanced options" 6. go to the Insight product download location and double-click teacher. 2. Set any advanced options. If you place your cursor over the icon. 3. The teacher computer will display the Insight icon in the system tray at the bottom right corner of the computer screen.msi file on either the teacher or student computer. Check the box "Check to configure advanced options" 6. 5. If you'd like set any Advanced Options. Click Next. Click Install 8. To install Insight on a Student computer 1. Click Finish to complete the installation. set any Advanced Options. Type in a teacher channel number (1 to 16. Read the license agreement that appears. the student or teacher program will automatically start each time the computer is started. Type in a teacher channel number (1 to 16. In My Computer. then Next. 8. If necessary.000). then click Next. Set any advanced options 7.msi To install Insight you must run the appropriate . 3.Installing Insight on Windows | 13 Installing Insight on Windows Insight has two installation programs for Windows. Click Install. then click I Accept.msi. • • teacher. then Next. In My Computer. Once the installation is complete. To install Insight on a Teacher computer 1. 4. 5.msi student. 7.000). then click Next. go to the Insight product download location and double-click student. Insight User Guide .msi. 4. Click Finish to complete the installation. The install creates a C:\Program Files\Faronics\Insight folder on each computer and stores all files locally.

Only teachers that are a member of the Domain User Group "Insight Teachers" will be able to manage those students. there are command-line options to install Insight. AD_SECURE_MODE When set to a non-null value.msi>\teacher. the Insight icon will not be shown on the student computer.exe is a Microsoft program. the teacher or student will enter Active Directory Security Mode. ENABLECHANNELSELECT When set to a non-null value. your script should look like this: Msiexec. • • • • • For example.exe. STUDENT_CHANGE_CHANNEL_MODE When set to a non-null value. ADVANCED_OPTIONS Required to set advanced options STEALTH_MODE When set to a non-null value. NO_KEYBOARD_MONITORING_MODE When set to a non-null value.msi or student.msi" /qn ADVANCED_OPTIONS=1 SECURE_MODE=1 PASSWORD=test PASSWORD_CONFIRM=test CHANNEL=3 ENABLECHANNELSELECT=1 Insight User Guide . SECURE_MODE When set to a non-null value. the teacher can change channels to view different classrooms.exe and each value should be set to a non-null value such as 1 to enable that feature. the teacher can decide to limit or not limit Task Manager and Activity Monitor.14 | Installing Insight Scripting or Mass Deploying Insight via MSI If you want to run teacher. the student can change teacher channels.msi from a script or desktop management tool. Msiexe. the secure version of the product is installed that requires a password be entered on the teacher console. if you want to silently install a secure mode teacher that can change channels but starts on channel 3. Msiexec. PASSWORD A password is required when turning on secure mode PASSWORD_CONFIRM Confirmation of the password is required when turning on secure mode TASK_MANAGER_LIMIT When set to a non-null value.exe /i "<path to teacher. student keystrokes will not be captured.exe command-line parameters are found by running msiexec. "X" must be an integer number from 1 to 16000. Run msiexec. • • • • • • CHANNEL="X" Installs Insight with the Teacher Channel X. with a password of "test".

msi installation program needs to be run on the Terminal Server. Repeat this for each thin client device in the classroom.ini file The previous "Manual Configuration" edits a Insight configuration file (C:\Program Files\Faronics\Insight\LskTSDat. Manual Student or Teacher Configuration Login to a thin client terminal with Administrator rights and run the SetupTSClient. Channel=1. the "After Installation" dialog will appear. Insight allows thin client computers to be used as student and/or teacher computers. NComputing environment.ini. Channel=1. Channel=1. This will copy all needed files to the Terminal Server but will not configure any Terminal Server client computer as either a teacher or student. LskTSDat. 2. where "X" is the desired channel number Configures that thin client device to run the Insight Student software at login Configures that thin client device to run the Insight Teacher software at login Allows a Security Password to be specified Performs a silent configuration (this must be the last option specified) UNINSTALL Configures so that the thin client device will no longer load the Insight software 3. You can mix-and-match thin and traditional client computers ("fat clients") in the classroom. Once you have completed this first step and the Insight files have been copied to the Terminal Server. it is not necessary to complete this dialog.Installing Insight in a thin client environment | 15 Installing Insight in a thin client environment Insight supports a Terminal Server. There is an entry in that file for each thin client which will be running either the Insight Student or Teacher software. Terminal Server Installation Terminal Server Installation is a two step process. you can edit the LskTSDat. Name=Default Insight User Guide .ini file is as follows: [Insight TSClient List] THINCLIENT001001=Teacher. You can press the "Cancel" button on this dialog at any time.exe utility. Scripted Student or Teacher Configuration You can script the SetupTSClient. Name= THINCLIENT 001003 THINCLIENT 001004=Student. Name=Teacher1 THINCLIENT 001002=Student. Since Insight has been designed to install onto a Terminal Server. If the Terminal Server is in "Execute" mode. Name= THINCLIENT001002 THINCLIENT 001003=Student. the TerminalServer.ini file directly with any text editor such as Notepad. Channel=1. MultiPoint server.exe configuration utility. The format of the . Channel=1. Name= THINCLIENT 001004 DEFAULT=Student. Insight must be properly configured to run on each desired thin client computer. Initially. The following command line options are recognized: #X StUdEnT TeAcHeR PaSsWoRd QUIET Configures the Teacher channel.) If you do not wish to run SetupTSClient. You may do this in one of three ways: 1.exe on each thin client.

Following the Client Name is the type of Insight software to run on that thin client device (either Student or Teacher.ini file to all Terminal Servers. The last parameter defines the Insight Display Name.e. multiple Terminal Servers serving the same classroom) you must install Insight software on all Terminal Servers and then replicate the completed LskTSDat. but that can be changed if a more meaningful name is desired.ini file. we use the Client Name. The Client Name "DEFAULT" can be used as a default setting. Generally.) The next parameter defines which Insight Channel to use for that thin client. Insight requires all Thin Client devices to have a unique Client Name. If you are load balancing (i. Insight User Guide .16 | Installing Insight The first part of each line (THINCLIENT001001 in this example) is the "Client Name" of that thin client. If a Thin Client does not find itself in the LskTSDat. You can find that name by logging into the device and entering the "SET" command from a command prompt.ini file. Many IT departments will have a list of Client Names for each thin client device. If there are many Terminal Servers load balanced together. Please contact Faronics Support for instructions. Each thin client device has a unique Client Name set by the manufacturer or during hardware configuration. By default.) NOTE: Some Thin Client devices require configuration to set a unique Client Name for the device. it will assume the configuration of the DEFAULT entry (if that entry exists. all thin client devices in the same classroom will have the same Channel number. it is possible to configure Insight to share a common LskTSDat. Please check your Thin Client device's documentation to make sure each device has a unique Client Name. The student will appear in the Teacher Console with both the login name and this name.

but should run the Student software. The Domain User Groups which will be checked are: • Domain Admins • Insight Teachers • Insight Students • NotTeacherOrStudent Limitations Since the initial release of MultiPoint Server does not provide a unique “Client Name” for each terminal device. Domain User Groups If the user has logged into a domain (this is only supported on the Volume Licensing build of MultiPoint Server 2010) then group membership in Domain User Groups will be checked first before looking at the local User Groups. Configuration By default. add that user to the local User Group “Insight Teachers”. Hopefully. Insight assumes that any user who is a member of the Administrators group will run the Insight Teacher console at login. Insight User Guide . This will copy all needed files to the server and set all necessary registry values. add that user to the local User Group “Insight Students”. All users not members of the Administrators group will run the Insight Student software at login. The normal installation options detailed in the Install Guide also apply to the MultiPoint. Likewise. 2. Local User Groups • Insight Students • Insight Teachers • NotTeacherOrStudent Exceptions can be made with the three optional local User Groups mentioned above.msi package. add that user as a member of the local User Group “NotTeacherOrStudent”. Login as Administrator and run the MultiPoint.Installing Insight on Windows MultiPoint Server | 17 Installing Insight on Windows MultiPoint Server Installation Steps To install Insight onto a MultPoint Server following the following instructions: 1. Boot the server into Maintenance Mode. but is not a member of the Administrators group. if a user is a member of the Administrators group. It is possible to alter the default actions by creating and populating three optional local User Groups. If the user is supposed to run the Teacher software. If a user is not supposed to run either Teacher or Student software. the “Classroom Layout” feature does not work. this will be remedied in a subsequent release of MultiPoint Server.msi package.

you can select another device and repeat the above procedure until all devices which attach to the host have been assigned a unique name. Select the desired Connection Profile and click the "Edit" button to edit the Connection Profile. Because of this randomness. To overcome the lack of "location identification" inherent in the L-Series. The client hardware is attached to the host via a standard Ethernet infrastructure.) You must first copy the Insight files to the Host computer with the TerminalServer. 2. Assigning an LSeries Location Number 1. After the software has been installed on all clients of the host. Navigate to the UTMA/UTSA Devices folder. Once there. 3. Every device in the classroom should have a unique number. Up to 2 X-Series PCI cards are installed in the Host computer. Select a device and double-click it. 5. This is detailed in the above Terminal Sever instructions. Click OK when finished.exe utility. You will have to also click OK on several other dialogs on your way back to the original UTMA/UTSA Device List. However. Click on the "Start the following program" button and specify the LSeries. 2. Because of the similarity of the U and L-Series architecture to a standard terminal server. Assign a unique "LSeries Location Number" to each L-Series client who will be running either Insight Student or Insight Teacher software. The NComputing software running on the host will assign "Session Numbers" to the client devices in the order they attach to the host. Also specify the folder to be "C:\Program Files\Faronics\Insight". LSeries. before running the SetupTSClient. Click the "Connection Settings" button to bring up the Device Properties dialog.msi package and then configure the client computers with the SetupTSClient. Verify the existence of the file folder "C:\Program Files\Faronics\Insight" on the host computer.bat program.exe utility. This was created when you ran the TerminalServer.bat 27) 6. (i. Installation is similar to Terminal Server installation (detailed above. From the Host computer. Insight cannot tell which client device should be a "Teacher" computer and which are "Student" computers. an extra step is required before Insight is installed: 1. Once all L-Series devices have been assigned a unique name it's a good idea to reboot the Host to make sure that all L-Series devices will have to re-attach and will get their valid location number.msi package. Insight User Guide .18 | Installing Insight NComputing Installation NComputing X-Series The X-Series platform allows a single computer to be shared with up to eleven users. you should first copy the Insight files to the U or L-Series host computer with the TerminalServer. Add a unique number for this device. The Device Overview dialog will appear. 3. Verify the existence of the LSeries.msi package on the host. the host should be rebooted and all users should login again. run the NTC-2000-XP Console. each U or L-Series device requires an additional configuration step.e.bat file in this folder. 4. NComputing U and L-Series The L-Series platform allows up to 30 users to share a single host computer.

Once a unique "LSeries Location Number" has been assigned to every LSeries device. you do NOT need to assign any sort of "Location Number". • • • • • • • • USB limiting Printer limiting Power on Shutdown or Reboot Sound Muting Change student channel (now done from . it will report the "LSeries Location Number" setup in the above steps.ini file) Change student display name (now done from . (If you are using X-Series devices.) The SetupTSClient. The following is a list features that do not work on thin clients.ini file) Extensive student hardening (it is assumed that a thin client device is locked-down from the Server) Insight User Guide . there are some limitations.NComputing Installation | 19 There is a utility in the Utilities folder of the Insight download called LSeriesLocation. If you run that on an LSeries computer.exe. Thin Client Limitations While every effort has been made to implement all Insight functionality for thin client devices. Refer to the Terminal Server configuration mentioned above for details. it's time to configure the Insight Software. It's a good way to make sure that a unique number really has been assigned to each LSeries device.exe utility can configure each client to be a teacher or a student.

"Scripting or Mass Deploying Insight via MSI". refer to the section. Select Active Directory Secure Mode 4. Note: Active Directory Secure Mode is not available yet for Mac teachers or students. Click on the Advanced Options checkbox 3. To install the Active Directory Secure Mode. To fully configure this mode. Once the group has been created.msi file 2. you must have Domain Rights to create and populate a domain User Group. This mode will only function in an Active Directory Domain environment and on Windows 2000 or newer systems. a teacher must be a member of the Domain User Group "Insight Teachers". Insight User Guide . then Active Directory Secure students will not interact with that teacher.20 | Installing Insight Installing Insight in Active Directory Secure Mode Insight has the ability to leverage Windows Active Directory to ensure that only authorized teachers can control students. If the teacher is not a member of that group. Creation of the "Insight Teachers" Domain User Group is done using the appropriate Windows Server 2003 or 2008 Active Directory tools. Installation Steps: 1. When in this mode. those same tools can be used to populate the group with the appropriate teachers. This mode adds an extra level of security to prevent unauthorized consoles from being used. Repeat these steps for both teacher or student computers To install the Active Directory Secure mode on the teacher or student using a script or Active Directory. run the Windows Teacher or Student .

Insight User Guide . Installation Steps 1.msi if installing on a teacher computer or student. 2. refer to the section above. To install the password protected version on the teacher or student using a script or Active Directory. double click on either teacher. Select Secure Mode 4. Note: If the teacher's password is compromised. To install the password protected version.Installing Insight in Secure Mode | 21 Installing Insight in Secure Mode Insight has the ability to require teachers to type in a password when the console is launched to see students on a particular channel. Type in a password and confirm it The password is required on the teacher install so that if a teacher computer uses the "Become a Student" feature. it can still be secure. "Scripting or Mass Deploying Insight via MSI".msi if installing on a student computer. Click on the Advanced Options checkbox 3. they will be prompted for a password to view the students on that particular channel or group of channels. When a teacher launches the console or changes channels. This feature adds an extra level of security to prevent unauthorized consoles from being used. it will be necessary to re-install both teacher and student computers with a new password.

If you forget the password. you must double click on the EnableChannelSelect utility located in the Utilites folder in the insight_teacher. Copy insight_teacher. After the installation is successful. Copy insight_student. To install the software on a student computer follow these instructions: 1.000). Double click on insight_teacher. Follow the installation wizard to the Teacher channel option .Select a teacher channel number (1 to 16. Click Install The installer will ask you for the administrator password on that computer. If you want teachers to have the ability to change the channel. 8. If necessary select Advanced Options. 5.dmg to the Mac teacher computer 2. 7. Double click on insight_student. This option is only recommended for 1:1 schools. To install the software on a teacher computer follow these instructions: 1.dmg 3. There will be a Mac directory. click the Close button on the final page of the wizard. The installation process is still simple. We recommend that the same password be used for the whole class or school. but slightly different on a Mac. Type in the password and click OK. Choose a unique number for each classroom. Click Continue The installation location cannot be changed. If checked the student's keystrokes will not be logged If checked a teacher must enter a password to manage the student.pkg 4. you must re-install the software. Insight must be installed on the system drive.dmg to the Mac student computer 2. Double click on insight_student.dmg 3.dmg. If checked the student will be able to change channels.22 | Installing Insight Installing Insight on a Mac Insight has the ability to monitor and manage students on Mac computers. Manual Installation After downloading the Insight installation file from the Customer Portal. 9. Please follow the instructions below to install the Insight teacher or student software on a Mac. Allow student to change channels Disable keyboard monitoring Secure mode 6. Double click on insight_teacher. unzip the file. This page allows you to set the following options for when a teacher becomes a student from the Administer menu in the teacher console: Stealth Mode If checked the student will not see the Insight icon and will not be able to ask the teacher questions through Insight.pkg Insight User Guide .

dmg. This page allows you to set the following options: Stealth Mode Allow student to change channels Disable keyboard monitoring Secure mode If checked the student will not see the Insight icon and will not be able to ask the teacher questions through Insight. click the Close button on the final page of the wizard. This option is only recommended for 1:1 schools. The installation location cannot be changed. Follow the installation wizard to the Insight Options page. We recommend that the same password be used for the whole class or school. If checked the student's keystrokes will not be logged If checked a teacher must enter a password to manage the student. This is an Apple bug that displays "Insert the <username> disk".pkg can be customized and installed through a desktop management application. 6.dmg or insight_student. Automated Installation The insight_teacher. Insight must be installed on the system drive. 4. Name and save the package This will create a custom package that can be installed with the selected settings. Type in the password and click OK. After the installation is successful. Note: The Mac student install will not work properly when installed from a user account with File Vault turned on. The installer will ask you for the administrator password on that computer. Insight User Guide .000).pkg and the insight_student. Click Continue. 2. Follow the installation wizard and select the appropriate options. If checked the student will be able to change channels. Teacher channel 5. Double click on insight_teacher. you must re-install the software. If you forget the password. Choose a teacher channel number (1 to 16. Double click on "Create a custom package" 3. Click Install.Installing Insight on a Mac | 23 4. Choose a unique number for each classroom. To customize this package complete the following steps: 1. 7.

To run the Insight console in Kiosk mode follow these instructions.24 | Installing Insight Running Insight in Kiosk Mode In Insight you can run the Teacher Console on Windows in Kiosk Mode. This mode makes the Insight console so it cannot be minimized or terminated.Add KiOsK to the Insight Teacher Key C:\Program Files\Faronics\Insight\Teacher.exe KiOsK 5.On the teacher computer.exe 3. the Insight Teacher Console will run in Kiosk Mode.Open regedit.Browse to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run 4. 1. install the Insight teacher 2. Insight User Guide .Click OK The next time the system is rebooted.

Color Reduction Limits the number of colors and supresses the background image used by the Teacher during Screen Broadcast. This both improves performance and lowers network bandwidth requirement. All preferences are controlled by one dialog with seven tabs. This option is only available on Windows 2000 or higher teacher computers and is not available in a terminal server environment. This way the students can "follow along" with the teacher and use their computers during the teacher's broadcast session. It will give better Teacher-Broadcast performance. The available configuration tabs are: • • • • • • • Teacher Student Web Limiting Application Limiting Keystroke Alerts Drive Limiting Network Teacher Preferences The Teacher tab lets you configure the following preferences: Show Teacher Screen Full Screen The teacher's screen will be shown on the student's screens. Insight User Guide . Show Dual Monitors Allows the Teacher to show dual monitors and return thumbnails of students using dual monitors. The students will not be able to control their mice and keyboards during Show Teacher. Windowed The teacher's broadcasted screen will appear in a window on the students' screens. Teacher Video Accelerator Performance This option enables the Teacher Video Accelerator. Most preferences are controlled by making a change to these settings on the Teacher computer. This should only be selected if the Teacher-Broadcast mode does not work properly with OpenGL or DirectX applications.Configuring Insight Preferences | 25 Configuring Insight Preferences Insight is easy to configure. Remote Control and Show Student . Compatibility This option disables the Teacher Video Accelerator.

The last 10 messages are saved so they can be quickly selected when blanking screens. Student Preferences The Student tab lets you configure the following preferences: Remote Control Disable Student Keyboard and Mouse This option allows the teacher to "lock-out" the student's inputs while the teacher is Remotely Controlling a student computer. Display notification on student when web is accessed This option will turn on or off the notice that is displayed on the student when they try to access a website when Web Limiting is turned on. Sounds If checked the Insight sound effect will be played when showing the teacher’s screen to students.26 | Installing Insight Blank Screens Message This option allows teachers to specify the text to display on the student's screens when they are blanked. this option will show an icon in the upper left hand corner that represents the current application that the student is running. Show Student Name (from Directory) when available Shows the student directory name below the thumbnail if it is available. Student Thumbnails Show Current Application Icon On Thumbnails When in the thumbnail view. Show Last Visited Website Icon On Thumbnails When in the thumbnail view. Insight User Guide . this option will show an icon in the upper right hand corner that represents the website that the student last visited. Task Manager / Activity Monitor Disables task manager or activity monitor on student computers Insight Folder on Student Student Folder This option lets you specify the path of the Insight folder on student computers. This can be on the local hard drive or network drive.

The files are saved as . Restrict Private and IP Address Browsing Prohibits students from using the InPrivate Browsing feature in Internet Explorer and browsing to websites using their dotted decimal (IP Address) Internet addresses. Application Limiting The Application Limiting tab lets you configure the following preferences: Allowed Applications This option allows you to specify a list of applications that are allowed when Limit Apps is turned on. Insight User Guide .lsa files. The files are saved as . *Note: In both the Allowed and Blocked Websites sections you may use the "*" and "?" wildcards to specify websites. The files are saved as . Block the following Web Sites This option allows you to type in a list of websites that are blocked when Limit Web is turned on. The lists of websites can be saved and loaded by using the Load and Save buttons. Block Applications This option allows you to specify a list of applications that are blocked when Limit Apps is turned on.lsa files. Allowed Web Sites This option allows you to type in a list of websites that are allowed when Limit Web is turned on. Applications can be typed in directly. The lists of websites can be saved and loaded by using the Load and Save buttons. added by clicking on the add button and selecting an active application on the Teacher's computer or by adding an application from the Student's computer by clicking on View Student's Running Programs in the Monitor menu. The lists of applications can be saved and loaded by using the Load and Save buttons. Block All This option blocks all web browsing. instant messaging and e-mail programs.lsu files. The files are saved as . Web limiting on Windows will occur with any browser.Configuring Insight Preferences | 27 Web Limiting The Web Limiting tab lets you configure the following preferences for Limiting the Web. The lists of applications can be saved and loaded by using the Load and Save buttons. Web limiting on the Mac is limited to Safari.lsu files.

it's highly recommended. a router). and Multicast is not possible.28 | Installing Insight Applications can be typed in directly. If a student types a banned word. added by clicking on the add button and selecting an active application on the Teacher's computer or by adding an application from the Student's computer by clicking on View Student's Running Programs in the Monitor menu. Keystroke Alerts The Keystroke Alerts tab allows you to specify a list of banned words. use the DirBCastAddr. IP-Multicast Transports Insight data to students via TCP/IP-Multicast. Multiple Network Adapters Specify Network Interface Card Some computers actually have more than one Network Interface card (NIC) and/or multiple IP addresses (i. If your network hardware supports this option. Note: Some additional configuration of the Routers/Switches may be needed to enable Multicast and/or Directed Broadcasts on your network. Many times these may be virtual or wireless network adapters. Insight can block USB drives and CD/DVD drives. Network The Network tab lets you configure the following preferences: Data Transmission IP-Broadcast This default option uses broadcast packets when the teacher needs to contact all student computers. IP-Directed Broadcast If the teacher is on a different IP-Subnet from some or all of the students. Multicast allows networking hardware to keep Insight traffic local to Insight computers. Insight User Guide . Drive Limiting The Drive Limiting tab allows you to configure the types of drives that will be blocked when you click the Limit Drives button.e. the teacher will be notified with a yellow caution icon on the student’s thumbnail. If you need to cross a subnet or VLAN we recommend either IP-Multicast or IP-Directed Broadcast. Hovering the mouse over the thumbnail will display the word that was typed by the student. Note that broadcast packets do not cross subnets or VLANs. To calculate the proper address.exe utility in the Utilities folder on the Insight product download. Consult your hardware guide for your switches/routers to be sure. this option can be used.

click Change Student Channel… 3. Each channel must be separated by a comma. Listed below are the command-line parameters for EnableChannelSelect. 3 and 4 at the same time. Select the new channel 4. specify the adapter that Insight should use.exe.exe: • • EnableChannelSelect. Select the computers 2. If you need to change the Teacher Channel this utility will enable the channel number selector. Click Administer. For example: 1. 1. selecting a new channel On Windows. Teacher Channel Channel Number This feature is normally disabled so that teachers cannot change the channel number.adm using Active Directory Insight User Guide . • • • Uninstall and re-install the product. If EnableChannelSelect. To access this feature.4 will configure the teacher console to be able to monitor all students on channels 1. then Change Student Channel… Administrator Channel Channel "0" (zero) is the administrator channel and will have the ability to monitor all channels. If your teacher computer has multiple real or virtual network adapters.Configuring Insight Preferences | 29 Insight will always use the "first" NIC. run setchannel. but that is not always the desired NIC or network. Use Multiple Channels This feature allows the teacher to "group" any of the 16. Click on Administer.exe that is available in the utilities directory in the product download. Click OK. There is a utility called EnableChannelSelect.exe FALSE *Note: EnableChannelSelect. You can use this checkbox to specify which NIC to use. • Set the channel with student.3.exe has been run.exe TRUE EnableChannelSelect.000 channels. which is located in the Utilities directory Change the channel from the Insight console. it is possible to change the student channels from the console.exe will also make it so that teachers or administrators can change student channels remotely. Changing Channels If you ever need to change the channels of student computers there are several ways to accomplish this task.

If you ever wish to update the student computers to the latest build of Insight. Click Administer and then Update Insight on Selected Students menu option. Smaller organizations may find it easier simply to change the channel through the Teacher console. The key consideration when using an imaging tool is how to change the channel for all of the computers in a particular classroom. This is also an ideal way to update student computers from the 30-day demo version to the latest retail version. the settings that are pushed out to the student are the same as the Advanced Options set during the teacher install. When deploying students through Update Insight on Selected Students menu. select the computers that you would like to update. Begin by reinstalling the latest build of Insight onto the teacher computer (See "Updating Insight" section above. 3. Updating Insight on Windows PCs 1. 5.exe through a login script.) 2. It will automatically update the Insight files. there is an automated way to do this.30 | Installing Insight Note: Insight works well with imaging tools such as Ghost. This will take a few seconds for every student selected. the recommended method is to use Active Directory or setchannel. It is no longer necessary to re-install the software manually on all student computers. Updating the Insight Student Improvements to the Insight software are released as needed. In the Insight console.) 2. Updating the Insight Teacher To update Insight with a new version. Insight User Guide . then Refresh (F5) menu item to see the newly installed version on the student computers.zip files to the Insight Install folder on the teacher's computer (the default folder is C:\Program Files\Faronics\Insight on Windows or Applications\Faronics Insight on a Mac). Updating Insight on Macs 1. Begin by reinstalling the latest build of Insight onto the teacher computer (see "Updating Insight" section above. For large organizations. you may have to press the View. Copy the student. Note: If you are using Deep Freeze or similar "lock-down" software on the student computers.msi and pcupdate.zip from the Mac directory to the Insight Install folder on the teacher's computer (the default folder is C:\Program Files\Faronics\Insight on Windows or "/Applications\Faronics Insight" on a Mac). 4. When it is done. simply run the new teacher installation files. Copy mupdate. you will have to disable it during this update procedure to allow the new software to be installed onto the student computers.

select the Macs that you would like to update. Insight User Guide . you may have to click the View. you will have to disable it during this update procedure to allow the new software to be installed onto the student computers. In the Insight console. This will take a few seconds for every student selected. Click Administer and then Update Insight on Selected Students menu option. then Refresh (F5) menu item to see the newly installed version on the Macs. 3. When it is done. This is an ideal way to update student computers from the 30-day demo version to the latest retail version.Configuring Insight Preferences | 31 If you are using Deep Freeze or some similar "lock-down" software on the student computers. 4.

This application runs on any PC and will capture a log of Insight activity. Install Insight in Active Directory Secure Mode which requires teachers to belong to a domain group called "Insight Teachers" in order to manage student computers. 2. Security Monitor Security Monitor is also available in the utilities folder on the Insight download image. monitor and enforce the policy. A student may be tempted to find an unauthorized copy and load the teacher software to disrupt a class. including the installation or un-installation of the Insight program. With this utility. 1. Teachers can also access the Security Monitoring data by clicking View then Status Window. As soon as teachers perform actions you will see the security messages.32 | Installing Insight Insight Security Monitoring With a tool as powerful as Insight. Set school policies around appropriate behavior. there's always a possibility for misuse. Insight User Guide . Install Insight in Secure mode. many schools have quickly been able to pinpoint students who are abusing the "appropriate use policy" of their classroom. There are three ways to deal with possible misuse. which requires a password. (Recommended method) 3.

giving students access to only administrator-approved applications. push out both the teacher and student programs using the supplied .MSI files. the teacher will not have a System Tray and will not be able to click the Insight Teacher Icon to control Insight. In the most restrictive mode (and perhaps most useful mode for schools).Insight in a NAL environment | 33 Insight in a NAL environment NAL (Netware Application Launcher) is part of the Novell ZEN Works package. Instead. ONLY the applications specified can be run. the hot-key sequence "<Ctrl><Alt><L>" can be used to bring up the Insight Teacher's menu. NAL can be used to control the student desktop. To install Insight in a NAL environment. Insight User Guide . Note for Teacher computers: If the teacher's computer is also locked-down by NAL.

You will have to determine the Physical MAC Address of the target computer. you can use the Window's winipcfg. you can.exe utility. If WOL is properly configured on the target computer. In the utilities folder of the Insight product download. If this computer is a Win9x computer. student computers must be configured to enable WOL. there is a utility.exe. not power-on a Mac that is off. Both will need to belong to the same IP subnet. run the IPCONFIG /ALL command. It is best to consult with your computer supplier to determine the actual steps needed. The steps needed to do this vary with every computer model. the computer needs special hardware to support this and there is a BIOS switch which needs to be enabled. This will send the WOL Wake Up packet to the target computer. Otherwise.exe utility. from a DOS box. the Insight teacher computer will NOT be able to perform a WOL Wake-Up on that computer. If WOL is not properly configured on a student computer. This utility will send a WOL "Wake Up" signal to a specified target computer. you will need two computers: the target computer and a console computer. Once you have the Physical MAC address of the target computer. WakeUp. Generally. shut down that computer and from a DOS box on the other (console) computer you can run the WakeUp. However. which can test compliance of WOL. To use this utility. Insight User Guide . Note: Apple's version of Wake-On-LAN will only wake a Mac from sleep.34 | Installing Insight Wake-On-LAN Support Wake-On-LAN (WOL) technology can be used to remotely "power-on" student computers. If not. it will then power-on. you will have to check with the hardware manufacturer to see what additional steps need to be taken.

etc…) This will benefit not only Insight. Wireless network drivers are being updated and improved almost monthly. Dell. The easiest way to differentiate is with the price. DLink. but general student computing as well.11 Wireless Support | 35 802. A wired network can send broadcast and multicast data at 100Mbits per second.11 Wireless Support Insight includes a new wireless protocol that is automatically selected when the Teacher computer senses that it is communicating over a wireless network. (Our favorite is the Meru. An 802. • A "Residential" Access Point will generally sell for around $100 (i. • 3. Cisco (NOT the LinkSys division). Simple teacher screen changes should appear almost immediately. etc…). There is no way to overcome this. The "Enterprise" Access Point is designed to truly support 50 or more clients at the same time. Unless you really have less than five student computers.11 will quite often add significant propagation delays to broadcast and multicast data. IBM. as specified earlier in this installation guide. the Access Point architecture of 802. Even complex teacher screens should appear on student screens within three seconds. Turn off power save on the student computer’s NICs. the Insight Show Teacher feature will still work reasonably well. This new protocol significantly increases the performance of Insight on wireless networks. In addition to the drastic bandwidth reduction of wireless networks. They generally sell for around $300. you want an "Industrial" class Access Point.11 world…) However. Other than this. 2. Enterprise Class Access points are recommended.11 wireless network generally sends broadcast and multicast data at 1MBit per second (a mere 1% of the wired speed).e. Performance The speed of the teacher's screen broadcasts to student computers will NOT be as good over a wireless network when compared to the performance over a wired network. Special Hardware Requirements 1. There are two basic types of Access Points: Residential and Enterprise. (This is due to the Power Save architecture of the 802. Insight User Guide .802. Belkin. The "world of wireless" is similar to the LAN environment of a decade ago. LinkSys. They work fine in a home environment where several computers will be sharing an Internet link and perhaps a printer. Installation It is assumed that all wireless computers are associated to the same Access Point. In our testing we’ve found that Insight performance is improved as well as the battery life of the computer. Please make sure that all computers are using the latest NIC (Network Interface Connector) drivers available from the NIC vendor. there are no other special installation concerns. but similar products are produced by HP. Simply run the installation programs on the teacher and student computers.

Increase the Broadcast or Multicast speed. Set the DTIM to ZERO.36 | Installing Insight Wireless Performance Tweaks If you optionally wish to improve performance. this can go down to 50ms). (This allows broadcast and multicast packets to be sent after EVERY beacon packet. You'll have to consult your Access Point's manual to see how to actually make the change on your particular Access Point. 1. Since this differs from vender to vender. you can attempt to configure your Access Point. 2. we can only give general guidelines. Drop the Beacon Interval as low as possible (generally.) 3. (Not all AP's allow this to be set) Insight User Guide .

click on the "Calculate" button. all traffic from that computer is flagged with a warning sign. Upon reaching the destination subnet.exe If you suspect a student has a rogue copy of Insight. LSeries. the Network tab allows for up to 3 different "IP-Directed Broadcast" addresses.Additional Insight Utilities | 37 Additional Insight Utilities SecurityMonitor. If you have need to revoke these rights. you can run this utility with the "FALSE" command line option. This utility will help with the later. groups. You can set it back to the default by running DisableDataTransmission. This information is set during installation and generally does not need to be set. However. At that point. You must enter the IP address of any student machine on the target subnet along with the subnet mask for that subnet. a teacher cannot alter the settings in the Teacher Channel area of the Network tab of the Teacher Preferences dialog. EnableChannelSelect. you can show Real-time Alerts by selecting that computer. and remote student channels. if a teacher does need to change these settings. Insight User Guide . running this utility on the teacher's machine will then allow that teacher to update her local channel. the router will then convert the packet into a standard UDP-Broadcast packet. DirBCastAddr. Copy the resulting address into one of the three Subnet entries in the Data Transmission area of the Network tab of the Teacher Preferences dialog. For this to function. a teacher can alter the settings in the Data Transmission area of the Network tab of the Teacher Preferences dialog. The installation manual explains its use. Click the Options button.exe When configuring the Teacher preferences. These are special addresses which (when properly formed) will traverse your network as a single directed UDP packet until the destination subnet is reached. DisableDataTransmission. If you find a rogue teacher console is in use.exe By default. This new filter capability allows you to sift through all of the messages to just find the inappropriate use. The Insight Security Monitor will capture all traffic and optionally save the data out to a log file. After both addresses have been entered.bat This file is used with all NComputing U and L-Series devices.exe By default. If you do not want a teacher to change the Data Transmission settings you can run this utility on the teacher's machine and it will make it so the Data Transmission section will be grayed out. This utility must be run with local Administrator privileges. you can quickly identify that student with the new Insight Security Monitor. the routers must be configured to forward IP-Directed Broadcast packets (sometimes routers refer to these as "UDP Directed Broadcasts) and the address of these packets must be properly formed. Clicking on the options button also allows you to filter by teacher and by message. select the logging tab and type in a filename.exe FALSE.

all computer manufacturers seem to set these BIOS settings in a different way. It must be run with local Administrator rights. WakeUp. It will take the MAC address of the target computer as a command-line option..x.y1.exe utility to properly form these addresses. This utility will provide that option. Unfortunately. and IP-Directed Broadcast. SwitchToTeacher. For this to function.e.x1. {1.. the parameters are passed on the command line.exe This utility will display the local Client Name of a U and L-Series NComputing device. For this to work. or "Directed:w.exe The Insight Teacher console can issue a Wake-On-Lan packet to wake up specified student computers.38 | Installing Insight LSeriesLocation. This utility can also be used to update that local Teacher Channel. They are "Broadcast". All parameters are passed on the command-line. It is generally used to detect network connectivity issues involving firewalls and routers.4.w1. The Insight software can always be re-installed to update the local Teacher Channel on a student or teacher machine. On a Teacher machine.z1. Running this utility will stop the local Student application and launch the Teacher application.) If the machine is a Teacher machine. For IP-Directed Broadcasts. This utility is used to verify that a particular machine has been setup properly. if the MAC address of a target student machine were 00-22-64-AD-9C-AC. IP-Multicast. it can also be used to group channels together. you could use WakeUp.y. you must first install the Teacher software on that student machine and then over-install the Student software. SetChannel. you can specify up to 4 dotted-decimal IP-Directed Broadcast addresses. It can be used to verify the proper setup of an NComputing U and L-Series device as explained in the installation manual.exe While the Teacher console has an option to switch functionality to that of a Student. For example.exe The Teacher Channel is generally set during installation. the student computers must be configured in their BIOS to all for a remote wakeup. you can specify a group of channels by enclosing the comma separated channels within brackets.. StudPopUp. The new Teacher channel must be a number between 0 and 16000.exe This is a diagnostic utility used by Insight technical support personnel. there is no easy way for a Student machine to switch to the functionality of a Teacher machine. As a console application.z. StudentDiagnostics.63} ) SetDataTrans. Running this app will bring up the local Insight menu. (i.exe If the student or teacher computer does not have a system tray (it is possible to remove the system tray with Group Policies or with Novell's Netware Application Launcher) there will be no way to access the local Insight menu.exe This will alter the base data transmission type on a Teacher machine between IP-Broadcast.". You can use the DirBCastAddr.exe 00-22-64-AD-9C-AC [Enter] Insight User Guide . (Note that channel 0 has no real use for a Student machine.exe to "wake-up" that machine with the following command line: WakeUp. "Multicast". It is a console application.

Double-click on Uninstall Insight. Double-click on faronics_teacher. perform the following steps: 1. perform the following steps: 1. In the Uninstall Insight dialog. Because Insight is designed for a student lab environment. Insight User Guide . Uninstalling Insight on Mac To uninstall Insight from a student computer. Reboot the computer to successfully delete all Insight files. Double-click Teacher. 3. Type in an administrative password. This is not performed by the usual Add-Remove Programs option on the Control Panel. click Run. 2.Uninstalling Insight | 39 Uninstalling Insight Uninstalling Insight on Windows To uninstall Insight from a teacher or student computer. click Yes to uninstall the program.dmg/ faronics_student. 3. 2.msi program. Browse to the Teacher. care must be taken to keep students from uninstalling Insight.msi/Student. 4.msi.dmg. From the Start menu.msi/Student.

40 | Installing Insight Insight User Guide .

Using Insight | 41 Using Insight This chapter describes how to use Faronics Insight in your classroom.iPhone & iPod) Insight User Guide . Topics Getting Started How Insight Works Using the Teacher computer About the Student computers User Interface Tips Insight New Feature Overview Insight Feature Overview Using the Test Builder on a different machine Insight Security Monitoring Insight Configuration Preferences Insight for Apple products (iPad.

Insight User Guide .42 | Using Insight Getting Started The Insight product download includes the setup files needed to install Insight . as well as electronic copies of this Insight User's Guide.

The best way to set up Insight in a lab.000 different classrooms using Insight at any given time.How Insight Works | 43 How Insight Works Insight works by enabling a teacher to see all student computers within a computer-based classroom. Another option is to have the students join the teacher’s channel. Most schools choose option one because it allows them to start the class quicker than the second option. the teacher can monitor students as they join and/or leave the class.000 teacher channels from which to choose. If Insight is going to be used in a 1:1 environment. Insight User Guide . The recommended option is for teachers to create a class list and then automatically bring those students into class. The teacher can also compare the current list of students in the class against a previously saved class list. Insight has 16. classroom or wireless laptop cart is for each classroom or room to have its own teacher channel. (recommended) 2. It uses teacher "channels" to ensure that all the computers in that classroom are visible. where every student has a notebook there are two options: 1. More information on this topic is available in the Insight Install Guide. which means that you can have as many as 16. much like a TV channel enables different TVs to see the same program. This setup enables all of the computers in the same classroom to interact with each other and the teacher to manage the entire room. In this mode.

The system tray is located in the bottom right corner of your computer screen. only the first teacher’s action on a computer will take effect and only that teacher console can stop the action. However. All of the features can be accessed through the menus.44 | Using Insight Using the Teacher computer The use model for Insight is quite similar to previous versions. you will see a small Insight icon in the system tray. In the console the key features are available as icons on the toolbar. It is possible to have multiple teacher consoles monitor the same classroom. When using the toolbar buttons. When selecting computer thumbnails we recommend using ctrl-a to select all computers or hold down the ctrl key and click with your mouse to select a group of computers. if a teacher blanks the student’s screens. You will use this menu to control the key features of Insight. It is also possible to right mouse click on computer thumbnails to access the key features. Insight User Guide . The console can be accessed by "left clicking" on the Insight system tray icon or dock icon. For example. a single click enables that feature and presses the button. On a Mac. In the thumbnail view you can select multiple computers by just selecting them with the mouse. Another click will disable that feature. On the Mac use command-a to select all computers. another teacher cannot unblank the student’s screens. On the teacher computer. More advanced features are available when you access the Insight Teacher console. the Insight menu can be accessed on the dock icon.

If a student right clicks on this icon. it will bring up the student file folder where the Send/Collect files feature sends files. the students will have a menu option to select a channel they wish to join. Insight Student Icon A Insight icon appears in the system tray at the bottom right corner of the computer screen in Windows. The question mark goes away when the teacher chats with the student or uses the menu item Clear Student Question. NOTE: If you selected the option to allow students to change their channel during the installation of the Insight Student application. If you place your cursor over the icon. Insight User Guide . On the Mac it appears as a small icon at the top of the screen. The student can type a question and a small question mark is displayed in the teacher console indicating that student has a question. Students will automatically be discovered by the teacher on their channel. it will tell you which teacher channel the computer is on. If a student single clicks on this icon they can request help from the teacher.About the Student computers | 45 About the Student computers Insight is set up to run in the background on student computers.

It is not necessary to use the Windows ctrl click in the thumbnail view. use the standard Windows ctrl click method. You may configure these features in the preferences menu and then turn them on through the menus or the toolbar. The more advanced features are available in the Insight Teacher console. In the details view. Unselect Students To unselect students. View Insight Toolbar Buttons To use a feature in Insight. You can also select the entire list with the ctrl-a key sequence. Most of the features are accessible from the Insight system tray menu or dock icon. Click on the button to access additional options for that feature. select the individual student or students and press the Insight Toolbar button that corresponds to the feature that you want to use. Some of the Insight Toolbar Buttons have a little arrow to the right of the button. At that point the button will depress and change to a lighter color. the line will turn blue when selected. Monitor. On the Mac use command-a to select all computers. you can right-click on the selected students and get an advanced options menu. To stop using that feature. click on the toolbar button or console menu. Administer. several or all students. Activating Web and Application Limiting Web and Application limiting must be configured before they can be activated. Once you have selected the desired students. Multiple Select It is possible to select one. Right-mouse click In the Insight Teacher console you can access advanced features by right-mouse clicking on a student computer in either the Details or Thumbnail view. Buttons can be added. Restrict. In the thumbnail view you can select multiple thumbnails by clicking on another thumbnail.46 | Using Insight User Interface Tips Insight was designed to be simple and easy-to-use. click the button again. All of the features are grouped under one of five menu items: Demonstrate. Insight User Guide . click on a blank area of the console. To select multiple students. removed or moved by click on View then Configure Toolbar on a PC or Customize Toolbar on a Mac. the thumbnail will have a thick red line surrounding it. In the thumbnail view.

if no students are selected you can click the blank screens toolbar button and all of the student screens will be blanked. the list will sort on the selected column. Insight User Guide . Snap to Grid makes it easier to align thumbnails when in Classroom Layout view. Lock Layout. For example. (The "l" stands for Insight) Selected Only In thumbnail view you can just watch a few machines by selecting those machines and pressing the Selected Only menu beneath the arrow on the View All button. To switch to classroom layout view. click the arrow to the right of the View All button and select Classroom Layout. Sorting By default. the detail view is sorted alphabetically by the Login Name column. you can bring up the Insight Teacher's menu with a ctrl+alt+l. Insight System Tray Menu or Dock Icon Menu A right mouse click on the Insight icon in the system tray or dock icon will bring up a menu that contains the features that most teachers use every day. A classroom layout is automatically saved for each size of thumbnails. Show Tooltips Show Tooltips will either Show or Disable tooltips in the thumbnail view. Magnify Thumbnails The magnify menu on the View All button turns on or off the ability to hover over a thumbnail and have it expand temporarily to a larger size. Hotkey for the Insight Menu Some teacher PCs do NOT have a visible task bar. Classroom Layout Classroom Layout allows you to arrange the thumbnails in the shape of the classroom. Refresh Screen Pressing F5 on a PC or command-r on a Mac or the menu item View -> Refresh will refresh the console by initiating a re-discovery of student computers on the channel. Since it would not be possible to click on the non-visible icon. A left mouse click on the system tray icon will stop the action that you are doing to the students and bring up the Insight Teacher console. there is an implied all selection when activating key features like Blank Screens or Show Teacher.User Interface Tips | 47 Implicit ALL Selection If no students are selected. If you click on the any of the other column headings. makes sure the layout stays the same once you've set it.

Audio can be broadcast to student machine while showing the teacher’s screen to students. and the SwitchToTeacher utility. Browser Independent Web Limiting & Web History Limits the web and tracks web history across all web browsers. The list of banned words is specified by clicking on the Preferences menu Keystroke Alerts tab. double check that the latest codec for that file type is installed. A warning icon is displayed on the student thumbnail and hovering over the icon shows the banned word.48 | Using Insight Insight New Feature Overview Insight includes many new features but was designed to remain simple and easy-to-use. If a video is not playing correctly. click on the Monitor menu and check Enable Teacher Microphone (While Controlling) and Enable Student Microphone (While Controlling). Note: Listening to audio on a Mac student will only work on OSX v10. Windows MediaPlayer and the appropriate codecs must be installed on the teacher and student for videos to play.5 and above. Improved Wireless Protocol Insight automatically detects a wireless environment and switches to a new protocol which signficantly improves performance in a wireless environment. For PCs. browser independent web limiting. any video that can be played by Quicktime is supported. Insight User Guide . then clicking on Enable Teacher’s Microphone. Enable this feature by clicking on the Demonstrate menu. Multicast Video Distribution and Playback Transfers videos to student computers efficiently by multicasting the video file to student computers and synchronizing the playback controls. If you’d like to listen to one student’s microphone and audio chat with that student. but only on Safari. Keystroke Alerting on Banned Words Teachers are alerted if a student types a word on a list of banned words. Here’s a list of new features included in this release. Mac Feature Parity The Mac now includes almost all of the features on the PC except for active directory secure mode. Web limiting is now supported on the Mac. On Macs. This feature is only supported on Windows. Audio Listening and Broadcast Listen to student microphones and broadcast to students from the teacher’s microphone.

instead of requiring the user to type in their name. summary. The Remote Login feature will not work on PCs where the Login Welcome Screen is displayed. Testing Enhancements A variety of enhancements were adding to the testing tool. Vista and Windows 7 1. students can optionally receive test scores. 3. Clear the "Use the Welcome screen" check box. 3. short answer question type is supported. Special characters can be filtered out and search was added.csv was added. domain name and password. Keystroke Monitoring Enhancements The size of the keystroke file was increased to 180 kb or about 180 pages of typed text. open Local Security Policy in Administrative Tools in the Control Panel. In the right hand pane find the "Interactive Logon: Do not Display last user name" policy and enable that policy. Login t the Welcome screen is not available on computers that are members of a network domain. You may login to the local machine user account by checking that option. This is the screen which displays icons with the last successfully logged in users. Clear Desktop Immediately shuts down all applications on selected students with one click. student names can be requested. Limit Drives In addition to USB drives. 2. Tests can be saved to any location. Send/Collect File Enhancements Insight User Guide . As a user with administrator rights. Click Change the way users log on or off. but it is the default for most PCs that are not members of a domain. The manual steps to change from the Welcome screen to the default name and password screen are different on XP than on Vista and Windows 7: XP 1. Go to the Security Settings -> Local Policies -> Security Options. 2. As a user with administrator rights. open User Accounts in the Control Panel. Dual Monitors Dual monitors are supported on the teacher console and the student. Remote Control Performance Typing and cursor performance were significantly improved.Insight New Feature Overview | 49 Remote Login Remotely login Windows student computers by typing in the username. CD/DVD drives can be turned off.

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| Using Insight
Added quick links for sending files to the Desktop and My Documents, simplified error reporting, teachers can bring files back to a single folder. Sound Optionally turn off the Insight sound at the begining of Show Teacher or Show Student. Terminate an application In the View Running Applications dialog the teacher can immediately terminate a student’s running application. Blank screens personalization Blank screens messages can be personalized for each individual student by including the following variables in the blank screens message: • • • %student name% %login name% %machine name%

iPad, iPod, iPhone Support Teacher’s assistant and student agents are available for the iOS3 and iOS4 platforms.

Insight User Guide

Insight Feature Overview

| 51

Insight Feature Overview

Insight includes the following features that were available in previous versions: Show Teacher's Screen Full Screen or Windowed Shows the teacher's screen to all students on the same teacher channel. Select between a "full screen" and a "windowed" show mode. In Full Screen mode, the teacher's screen will take over the entire student's screen and lock-out the student's mouse and keyboard. In Windowed mode, the teacher's screen will appear in a window on the student's machine. The students can then resize the window and work by following along with the teacher. When you show your computer screen to student computers, a sound is transmitted from your speakers. This sound lets students know that a Insight session is about to begin. If you want to change this sound, replace c:\program files\Faronics\Insight\start.wav and stop.wav with your own sounds. On a Mac, these files are located in "/Applications/Insight/Teacher.app/Contents/Resources". View Thumbnail Mode (Monitoring) View up to 3000 crisp high color student thumbnails at the same time. Every student's screen will appear as a "thumbnail" in the Insight Teacher console. There are 4 sizes of thumbnails that can be sized automatically to the best fit. You can choose to only view selected students by clicking on the View All button then checking the View Selected option. Classroom Layout Thumbnails can now be arranged in the shape of the classroom. Each size thumbnail has its own layout that is automatically saved. Classroom layouts can be saved loaded and locked. Magnify Thumbnails When you hover over a thumbnail, the thumbnail size will quickly increase. If you do not like this feature, it can be turned off by clicking on the View All button then removing the check from the Magnify option. Active Application/Website Icon In the upper right hand corners of the thumbnail you have the option of seeing an icon of the active application and website. Load/Save Profile Available under the View menu, Profiles save key teacher settings so they can quickly be loaded at a later time. The following settings are saved in a profile: • • • • • Class lists Thumbnail layouts Web Limiting URLs and button state Application Limiting programs and button state Limit Task Manager/Activity Monitor on Student

Insight User Guide

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| Using Insight
• • • • • Remote Control Take remote control of a selected student or students. This means, you can remotely use the mouse and keyboard on the selected student's computer. With Insight, you can even remote control a computer at the login prompt. In order to send the ctrl-alt-del command to a computer during remote control, you may click on the Control button's chevron menu -> Send ctrl-alt-del menu or the Monitor -> Send ctrl-alt-del menu item. During Remote Control we map the the Command key on the Mac to the Alt key on Windows and the Option key to the Windows key. Selecting multiple computers will allow you to remote control multiple computers at the same time. This only works if they look exactly the same. Limit Student Web Browsing Temporarily disable all or selected student access to the web across all browsers.* In the preferences dialog, you may choose between blocking... • • • All web activity Allowing certain websites Blocking certain websites Limit Dotted Decimal Browsing Limit Print button state Limit USB button state Mute button state Blank screens messages

This feature must be configured in the Preferences dialog and then turned on by clicking the Limit Web button or menu item. The allow and block lists recognize the wildcards "*" and "?", making it easier to limit certain kinds of websites. While the Internet is disabled, an icon on both the teacher and the student computer will indicate that the web is disabled. If a student tries to browse to a website that isn't allowed, they can optionally be shown a website that lists the allowed websites. Note*: On the Mac, Safari is the only supported browser for allowing certain websites. Block all works across all web browsers. Limit Student Applications Temporarily disable all or selected student access to specified software applications. This must be configured in the Preferences dialog and then turned on by clicking the Limit Apps button or menu. Students cannot get around this feature by simply renaming the application.

Insight User Guide

sent out to one or more students and tracked in real-time. USB keyboards and mice will NOT be affected.gif. This feature is supported on all Mac operating systems and PCs running Windows 2000 and higher. If the charge drops below 20%. If the charge drops below 50%. Drive Limiting Limit student ability to access USB thumb drives and CD-ROM drives. Student Testing Create up to 100 question tests that can include graphics (. The test questions can be randomized. Teachers can optionally time the test. This feature is supported on all Mac operating systems and PCs running Windows 2000 and higher. Limit Task Manager (PC) or Activity Monitor (Mac) Check this option if you want to limit the student's ability to run Task Manager or Activity Monitor. This password must match the password that was entered during the secure student install. . Student Voting Ask Yes/No or multiple choice questions from the Insight Teacher console. This feature will not capture keystrokes at the login prompt or password dialogs. The message may be customized in the Preferences menu. a red critical battery icon is displayed.bmp). Notebook battery monitoring Monitors the battery state on a notebook or iPod. . Muting Mute the sound on student computers. a yellow warning battery icon is displayed. show results to students and export the results to a . This can be done through the Mute button or through the Mute Student Speakers menu under the Restrict menu. Insight User Guide . This feature is useful when you want to lecture without the distraction of students playing with their computers.csv file. Keystroke & Application Monitoring Monitor all keystrokes that have been pressed on a computer by any user. .jpg. Secure Mode Insight can be configured to require a password to access the console. the students will not be able to print until you again enable printing.png. The percentage remaining and A/C status is also available from the Properties menu. Once disabled. View in real-time how many students have responded and how they responded. Blank Screens Blank-out all student screens on your channel and disable all student keyboards and mice.Insight Feature Overview | 53 Disable Student Printers Temporarily disable all or selected student printers.

shutdown. Mac environment. Shutdown. Send a message Send a message to any or all students. This feature shows all Insight traffic so that you can identify unauthorized Insight activity. The Mac student will handle C:\ and other windows paths for convenience when sending/collecting files in mixed PC. You may also run the new SecurityMonitor. Send and Collect Files Send files to student computers and then collect them back. The student must be logged in for this feature to work. to log all Insight activities to a file and filter those messages based on type and teacher. Security status monitoring The Insight Security Monitoring tool can be accessed by clicking View Status Window. Choose Random Student This feature allows the teacher to let Insight randomly select a student. Files can be brought back to unique folders. This is a fun way to engage students and encourage participation in the classroom. In the Details view you can see the student question in the 'Last Question' column.exe. found in the Utilities folder in the product download. Anti-tampering controls Insight attempts to prevent students from mischievously unloading the software or disrupting the classroom. the student will have control of their machine and their screen will be shown to the rest of the students in the class. Simply select a student and click the Show Student button. A question mark appears on their machine or thumbnail. logoff or restart student machines. Insight User Guide . preserving the file names or to a single folder by renaming file names. Logoff.54 | Using Insight Show a Student's Screen Send a student's screen to all other students. Text Chat Initiate a text-based chat session with a single student from the teacher’s console. Student Question Students can click on the Insight icon and type a question to the teacher. The question mark can be cleared by the teacher through a chat session or a right click on the thumbnail. In the Thumbnail view you can see the student question by moving the mouse over the thumbnail image which displays the question in a tooltip. Restart From the teacher’s console. While the button is enabled. This is often an effective way to get a distracted student back on task.

Internet Explorer is supported on PCs and Safari is supported on the Mac. Dell. Draw on screen This option allows you to draw with a red pen on the screen. Microsoft states that this will not work on certain hardware. it may not be able to properly power down all brands or models of computers running the Windows 98. Insight User Guide . close the Draw on Screen window by clicking on the X in the upper-right corner of the screen.jpg or . While it has been tested successfully on Compaq. Press the left mouse button and move the mouse to draw.bmp) The date. These cursors are the same shape as the real cursor. the Insight Teacher can "power-on" all student PC's. Starting in Insight you may also stop a running application immediately from this dialog box.) Power on or Wake-On-LAN If your student computers are configured to take advantage of Wake-On-LAN technology. Because some network routers or switches don't support Multicast. Student Power-Off Log off. Insight will use the NetWare login name instead of the Microsoft login name. NetWare Support If the computer is a using the NetWare client software. Multicast support One of the benefits of using TCP/IP is the availability of Multicast. or ME operating system. time and student login name are displayed in the saved file. but are 4 times the size and are bright red. and IBM computers. Multicast allows networking hardware to keep Insight traffic local to Insight computers and cross subnets. To end this mode. This feature might experience problems on Windows 9x machines. (. Easy to see mouse cursor In order for the students to better see the teacher's cursor. but can easily be enabled in the Preferences menu on the Network tab. restart or power off student computers. View Student's Running Applications View all running applications on a student's computer and add those applications to the allowed or blocked lists.Insight Feature Overview | 55 Co-browse the Internet Co-browse allows teacher's to browse the web using the primary tab and have the web browsers on the selected student machines actually browse to the same location as the teacher. a large red cursor appears in the student view. this option is disabled by default. Student Screen Snapshot Save a student's screen to a standard graphic file. (Please see Microsoft Knowledge Base Article Q220706.

but will not be able to control that student's keyboard and mouse. View Only Allows teachers to supervise a selected student machine. If you right-click a thumbnail view. Apple's version of Wake-On-LAN will wake a Mac from sleep but will not power-on a Mac that is off. Channel Grouping The teacher can control any specific channel or group any number of channels together controlling them simultaneously. large or extra large thumbnails. It will remain a student computer until it is rebooted or the current user has logged off. you can do it from the teacher’s console. Refresh List By selecting this option or using the shortcut key. View All This will show all computer screens in the classroom as a small. While monitoring. Become a Student Machine If you want to turn the Teacher computer into a student computer temporarily.56 | Using Insight Most computers ship with the Wake-On-LAN option turned off in the BIOS. then Become a Student Machine. As you move your mouse over a thumbnail image. Run Program This feature allows you to run an application or a web site on student computers. medium. you can refresh the list and see any new students that might have entered the class. Show Internet History will only work with Safari. Click on Administer. This occurs automatically every three minutes. Insight User Guide . you will see everything the student is doing. This feature works across all browsers on the PC. If the student has a question you will also see that question in the tooltip. This can be quite useful for younger students who have trouble navigating to a specific web address or starting a specific application. so you must go into the BIOS setup at boot time and turn it on. the student's login name and computer name for that image appear in a tooltip. On the Mac. If you hover for about a second the thumbnail will optionally get larger. you will get a menu of options to control that student. F5 on the PC or command+r on the Mac. Show Internet History Shows a list of web sites visited by the selected student.

Student Name from Active Directory Insight normally displays the Windows or Novell login name. When a student's machine has been disabled. This must be enabled by an administrator with the EnableChannelSelect. You can also reset the toolbar back to the default in the Customize Toolbar window. or when you use the Add Selected Student Back into Class option on that student machine. it can also be configured by holding down the "alt" key while dragging the buttons to a new location or removing them by dragging them off the button bar. but will have a graphical stop sign on the computer screen.e. However. that Display name is displayed in the Login Name column. See the Configuration Preferences section below… Insight User Guide . it will allow an alternative name to be displayed in the Insight's Machine Name field. To enable this feature. they can be accessed through the ">>" chevron button on the upper right corner of the toolbar. you can use this option to better name the computers (i. if the Student Display name is available in Active Directory. please refer to the Install Guide. Update Insight on Selected Students This option can be used to quickly install a new version of Insight on selected student computers. If your computers do not have meaningful Machine Names. Change Student Channel from the Console Changes student channels from the teacher’s console. Change Machine Display Name This option does not alter the computer's actual machine name. Properties Page The properties page is a useful troubleshooting tool if you need to know what teacher is taking an action on a particular student. it will still appear in the list.Insight Feature Overview | 57 Remove Selected Students from Class This feature temporarily disables the Insight on the selected student machines. That question can be seen by the teacher by hovering the mouse over the thumbnail or looking at the Last Question column in the details view. It also shows the amount of power remaining in the battery and its charging status. On the PC. This is just a reminder to the teacher that this student is not controlled by Insight. If there are more buttons on the bar than you can see. The software is re-enabled when a student next logs into that machine.exe utility. Preferences Preferences configures how Insight works. Student Question Students can type in a question for the teacher. Toolbar Configuration The toolbar can be customized through the menu View -> Configure Toolbar. However. "Row 1 Column 5").

Insight User Guide .58 | Using Insight NOTE: The system administrator who set up Insight on your network most likely optimized these settings during installation. You may want to consult with that person before making any changes to the custom preferences.

Windows copy the Testing directory to a thumbdrive. double click on Testbuilder. 4. browse to Applications\Faronics Insight\Testing. Create a test 6. Save a test 7. To create tests on a different computer other than the Insight Teacher computer follow these steps: 1. On a Mac paste Testbuilder. On a Mac.app. Insight User Guide . CD or network drive.Using the Test Builder on a different machine | 59 Using the Test Builder on a different machine Teachers may want to create tests on a home computer or different computer on the school network.app to any location. CD or network drive to any Windows computer. On Windows paste the Testing directory from the thumbdrive. On a Mac copy Testbuilder. browse to c:\Program Files\Faronics\Insight.lst files) back to the c:\Program Files\Faronics\Insight\Testing folder on Windows or the Applications\Faronics Insight\Testing folder on a Mac.exe to launch the Insight Test Builder. 5. On Windows. Browse for the newly created test and send it out to the students through the Insight Teacher console. 3.app. 8. In My Computer. On a Mac. 2. double click on Testbuilder. Copy the saved tests (.

As soon as teachers perform actions you will see the security messages. Install Insight in Secure mode. A student may be tempted to find an unauthorized copy and load the teacher software to disrupt a class. Set school policies around appropriate behavior. With this utility. Teachers can also access the Security Monitoring data by clicking View then Status Window. there's always a possibility for misuse. including the installation or un-installation of the Insight program. There are three ways to deal with possible misuse. many schools have quickly been able to pinpoint students who are abusing the "appropriate use policy" of their classroom. Install Insight in Active Directory Secure Mode which requires teachers to belong to a domain group called "Insight Teachers" in order to manage student computers. which requires a password. Security Monitor Security Monitor is also available in the utilities folder on the Insight download file.60 | Using Insight Insight Security Monitoring With a tool as powerful as Insight. This application runs on any PC and will capture a log of Insight activity. 2. 1. monitor and enforce the policy. Insight User Guide . (Recommended method) 3.

This helps prevent hacking and disrupting Insight.e. If this option is selected. whether to… • • • Block all Web Browsing Allow only the following websites Block the following websites List of websites can be saved and loaded. On Mac students the web can only be limited when students are using Safari.235. students cannot browse the web using IP addresses. Listed below are the settings that a teacher may want to change: Full Screen or Windowed • • Full screen shows the teacher's screen on the student's screen and disables the keyboard and mouse Windowed shows the teacher's screen on the student's screen in a re-sizeable window and does NOT disable the student's keyboard and mouse. Web Limiting Specifies when Web Limiting is enabled. whether to… • Allow only the following applications Insight User Guide . Show Dual Monitors Turns on dual monitors support on the teacher console and the student. Application Limiting Specifies when Application Limiting is enabled.Insight Configuration Preferences | 61 Insight Configuration Preferences The Preferences dialog contains settings for both administrators and teachers. (i. Blank Screen Message Allows the teacher to specify a message that will be shown when student screens are blanked. http://70. Limit Task Manager / Activity Monitor on Student If checked the Task Manager on PCs and the Activity Monitor on Macs will be disabled.50. The wildcards "*" and "?" can be used. Sounds Allows the teacher to turn off the sound that is played when the Show teacher or Show student button is pressed. Restrict IP Address and Internet Explorer InPrivate Browsing Some students were using IP address browsing to get around Insight's web limiting feature.6) Insight will also restrict the InPrivate browsing feature of Internet Explorer. On Windows students the web can be limited across all browsers.

this feature shows the current application that is running on the student PC as an icon in the upper left hand corner of the thumbnail. Show Current Application Icon on Thumbnails When enabled. Note: There are additional options. that are described in the Installation manual and should only be changed by a system administrator. this feature shows the website that was last visited by the student as an icon in the upper right hand corner of the thumbnail. The application lists can be saved and loaded.62 | Using Insight • Block the following applications Applications can be added to either the allowed or blocked lists by clicking on the add button in the preferences dialog or by Viewing the Student's Running programs. Each word should be separated by a carriage return. This can be on the hard drive or a network drive. The preferences dialog shows applications running on the Teacher's PC. Full Path of the Insight Folder on Student Machines Allows the teacher to specify the default location for student files. Insight User Guide . save and load lists of words that alert the teacher if typed by a student. such as the network tab. Drive Limiting Specifies the kinds of drives that should be blocked when you click the Limit Drives buttton. Keystroke Alerts Create. Show Last Visited Website Icon on Thumbnails When enabled.

Windows or Thin Client students: 1.iPhone & iPod) | 63 Insight for Apple products (iPad. However.iPhone & iPod) Insight for iOS (Teacher and Student) cannot be installed in Secure Mode or Active Directory Secure Mode. Display a thumbnail of student computers 3. Send Message 8. It is called the Teacher’s Assistant. There is an implied all selection if no thumbnails are selected. The Insight v7. Details View • • • Last used application Last visited website Battery information 9. touch the feature icon again. simply touch their thumbnail. the Teacher’s Assistant can perform the following features on Mac. touch the icon for the feature you want to enable. Discover student computers 2. multiple or all students. To turn off that feature. Send Message Customized messages can be sent to one. Blank Screens 4. Input a message or select and existing message and touch the Send button. the messages can be modified and selected from the Teacher’s Assistant. App limiting 7. Voting 5. Once you’ve selected the thumbnails.Insight for Apple products (iPad. Student Question To perform a feature on the student computers you may either select one student. Blank Screens The blank screens messages are not pulled from the Teacher’s Console. Insight User Guide . Voting True/False. To deselect. touch the thumbnail again. To select a student. Select the students or use the implied all by selecting no students and touch the Send Message icon. Multiple Choice or Verbal questions can be sent to the students. Web limiting 6.5 teacher console runs on Apple iPad/iPhone/iPod (this feature is available in English only). multiple students or all students. If you want to configure a particular feature touch and hold the feature icon and a configuration dialog will appear. When paired with a Insight Teacher console running on either Mac or Windows. Insight for iOS works with all other installation modes. Student results are tabulated and shown in real-time to the Teacher’s Assistant.

To stop web limiting touch the web limiting icon again. Select a Teacher Console from the list. download the Insight Teacher’s Assistant from iTunes and install it on your iPad. That question is then displayed on the Teacher’s Assistant. 5. A list of iPad Teacher devices will appear. The Teacher’s Assistant will not discover or control students unless it is paired with a teacher’s console. A web limiting icon will be displayed on the thumbnail. Pairing the Teacher’s Assistant with a Teacher Console Pairing the Teacher’s Assistant with your Teacher’s Console is a critical step for the following reasons: 1. 6.64 | Using Insight App Limiting When the Teacher’s Assistant pairs with the Teacher Console. Web Limiting When the Teacher’s Assistant pairs with the Teacher Console. 2. touch the app limiting icon. The list contains all of the Teacher Console’s that are discoverable. the click on Manage Teacher’s Assistants. Select the appropriate device and click Authorize. Details View To view the details about a student such as their battery information. All of the web limiting and app limiting settings are read from the Teacher’s Console. touch the web limiting icon. To stop app limiting touch the app limiting icon again. tap a thumbnail twice. Run the Insight Teacher’s console on your Mac or PC 2. the current app limiting settings are downloaded to the Teacher’s Assistant. After a console is selected a passcode is generated and displayed on the iPad. Steps to Pair the iPad Teacher’s Assistant to a Teacher Console: 1. To limit the web on the selected students. Type in the Passcode that was generated on the iPad and click OK. Second. Pair the Teacher’s Console with the iPad. the current web limiting settings are downloaded to the Teacher’s Assistant. select the Administer menu. To limit apps on the selected students. An app limiting icon will be displayed on the thumbnail. Back on the Teacher’s Console running on your Mac or Windows computer. The Teacher’s Assistant install on the iPad is a two step process: • • First. 4. Connect the iPad to the organization’s wireless network 3. pair the Teacher’s Assistant with a Insight Teacher’s console running on either a Mac or PC. last used application and last visited website. Insight User Guide . Launch the Teacher’s Assistant on the iPad by clicking on the Teacher icon on the iPad. Student Question Students can raise their hands electronically by clicking on the Insight icon on their computer and typing in a question to the teacher.

iPhone & iPod) | 65 Once the Teacher’s Assistant has been paired with the Teacher’s Console. The functionality is limited to the following: Voting Each device acts as a classroom response system where students can respond to teacher questions. you must start the Teacher’s Console on the Mac or PC before re-starting the Teacher’s Assistant app. if the Teacher’s Assistant app is closed.5 supports iPads. Insight User Guide . and iPods as students. Thumbnail From the teacher's console you can see a thumbnail of the device when running the student app. However. Insight Student for iOS Insight 7. the Teacher’s Assistant will discover all of the computers on the Teacher’s channel and download the appropriate feature settings. Battery Monitoring From the teacher's console you can see the charge remaining on the device's battery. iPhones. At this point the Teacher’s Assistant will be able to perform the features even if the Teacher’s Console is closed. the pairing will automatically occur when the Teacher’s Assistant is launched until the pairing has been removed in the Manage Teacher’s Assistants menu in the Teacher’s Console. Insight Student application is a free app available from the iTunes App Store. The students can also send and receive messages from the teacher and change their channel when entering a new classroom. With the pairing complete.Insight for Apple products (iPad.

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