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Insight User Guide

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Last modified: October, 2010 © 1999 - 2010 Faronics Corporation. All rights reserved. Faronics, Deep Freeze, Faronics Anti-Virus, Faronics Core, Anti-Executable, Faronics Device Filter, Faronics Power Save, Faronics Insight, Faronics System Profiler, and WINSelect are trademarks and/or registered trademarks of Faronics Corporation. All other company and product names are trademarks of their respective owners.
Insight User Guide

Contents

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Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Important Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 About Insight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Product Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Supported Environments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Contact Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Installing Insight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Planning the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Consider these issues before beginning installation: . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Installing Insight on Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 To install Insight on a Teacher computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 To install Insight on a Student computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Scripting or Mass Deploying Insight via MSI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Installing Insight in a thin client environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Terminal Server Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Installing Insight on Windows MultiPoint Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 NComputing Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 NComputing X-Series. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 NComputing U and L-Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Installing Insight in Active Directory Secure Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Installing Insight in Secure Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Installing Insight on a Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Manual Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Automated Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Running Insight in Kiosk Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Configuring Insight Preferences . Teacher Preferences. . . . . . . Student Preferences . . . . . . Web Limiting. . . . . . . . . . . . Application Limiting . . . . . . . Keystroke Alerts . . . . . . . . . Drive Limiting . . . . . . . . . . . Network . . . . . . . . . . . . . . . Changing Channels . . . . . . . Updating the Insight Teacher Updating the Insight Student . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 25 26 27 27 28 28 28 29 30 30

Insight Security Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Insight in a NAL environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Wake-On-LAN Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 802.11 Wireless Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Special Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Additional Insight Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Uninstalling Insight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Insight User Guide

. 45 User Interface Tips . . . . . 61 Insight for Apple products (iPad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 How Insight Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 | Contents Uninstalling Insight on Windows . . . . . . . . . . . . . . . . . . . . . . . . 39 Uninstalling Insight on Mac . 60 Insight Configuration Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Getting Started . . 39 Using Insight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Insight Security Monitoring . . 48 Insight Feature Overview . . 63 Pairing the Teacher’s Assistant with a Teacher Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Insight New Feature Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Using the Test Builder on a different machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Insight User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iPhone & iPod) . . . . . . . . 44 About the Student computers . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Using the Teacher computer . . . . . . . . . . . . 64 Insight Student for iOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Topics Important Information Supported Environments Technical Support Insight User Guide .|5 Preface This install guide explains how to install Insight Classroom Management Software.

Product Documentation The following documents form the Insight Classroom Management Software documentation set: • Insight Users Guide — This document guides you how to use the product. healthcare facilities.6 | Preface Important Information This section contains important information about your Insight Product. Our products ensure 100% machine availability. libraries. and have dramatically impacted the day-to-day lives of thousands of information technology professionals. and corporations. Faronics’ technology innovations benefit educational institutions. government organizations. simplify. About Insight Faronics delivers market-leading solutions that help manage. and secure complex IT environments. Fueled by a market-centric focus. Insight User Guide .

Windows 7-32/64. Windows Vista-32/64. however enterprise class access points are recommended. Windows XP-32.512 MB for Windows 7 . Mac OS 10. Insight User Guide . Windows MultiPoint Server. Windows 2003 and 2008 Terminal Server. which will only run on Intel-based Mac hardware running OSX 10. NComputing X.512 MB for Mac OS X Protocol stack All computers running Insight must be configured with TCP/IP running static or dynamic IP addresses. any Intel-based Mac RAM . 802.96 MB for Windows 2000 . The only exception is the Insight Teacher console for the Mac.11 wireless is supported. G5 or faster. iPods and iPhones.Supported Environments |7 Supported Environments Insight supports any combination of computers running the following operating systems: Windows 2000. iOS3 and iOS4 on iPads.4 and higher. Processor PCs: 166 MHz Intel® Pentium® processor or faster Macs: 700 MHz PowerPC G4.128 MB for Windows XP .5 and higher.256 MB for Windows Vista . Listed below are the minimum requirements necessary to run Insight on both the teacher and student computers. L and U-Series.

com Email: sales@faronics. Suite 170 San Ramon.com Phone: 800-943-6422 or +1-604-637-3333 Hours: 7:00am to 5:00pm (Pacific Time) Contact Information • • • • • Web: www. BC V7Y 1G5 Canada Faronics Corporation (Europe) Siena Court The Broadway Maidenhead Berkshire.com Phone: 800-943-6422 or +1-604-637-3333 Fax: 800-943-6488 or +1-604-637-8188 Hours: 7:00am to 5:00pm (Pacific Time) Address: Faronics Technologies USA Inc. Email: support@faronics. 2411 Old Crow Canyon Road. contact Technical Support.faronics.8 | Preface Technical Support Every effort has been made to design this software for ease of use and to be problem free. CA 94583 USA Faronics Corporation 609 Granville Street. Suite 620 Vancouver. SL6 1NJ UK Insight User Guide . If problems are encountered.

Technical Support |9 Insight User Guide .

Topics Planning the Installation Installing Insight on Windows Scripting or Mass Deploying Insight via MSI Installing Insight in a thin client environment NComputing Installation Installing Insight in Active Directory Secure Mode Installing Insight in Secure Mode Installing Insight on a Mac Running Insight in Kiosk Mode Configuring Insight Preferences Insight Security Monitoring Insight in a NAL environment Wake-On-LAN Support 802.10 | Installing Insight Installing Insight This chapter describes how to install Insight Classroom Management Software.11 Wireless Support Additional Insight Utilities Uninstalling Insight Insight User Guide .

you'll have to specify whether the computer is a "teacher" or "student" computer.Planning the Installation | 11 Planning the Installation Before installing Insight. If you are running Insight in a "1:1" environment. 4. By taking a few minutes to plan out your installation. Student Can Change Channels.000. To simplify installation. you want to set up one teacher computer per classroom. If you have multiple Insight classrooms. If only one Insight classroom is on your network. This will 'pull' students from their home channel temporarily to the channel the teacher is on.000 different classrooms on the same network. It uses teacher channels to broadcast the contents of a teacher's computer to student computers on the same channel. Consider these issues before beginning installation: Choose between a normal classroom / laptop cart environment or the 1:1 environment For a normal classroom / laptop cart environment. Here's how it works: 1. The teacher will use this computer to control all student computers in the same classroom. Think of a teacher channel as a TV channel: All TVs tuned to a certain channel receive the same program. Dismiss the class. Note: If you prefer the students to have the ability to select a teacher channel. all students in the current class will be assigned back to their home channel. Insight User Guide . Choose a unique teacher channel for each classroom (normal classroom setup) Insight is designed to work with as many as 16. each classroom should have its own unique channel. 3. all students configured to a certain teacher channel receive the screen broadcasts from the teacher configured to that same channel. Generally their classroom number. Create class lists based on either their login id. Setup all student computers with a default 'home' channel which is not used by any teachers. When the current class list is dismissed. you can choose any number from 1 to 16. decide whether or not you want the students to have the ability to change their channel to the teacher's channel or if you want teachers to create a list and automatically bring the students into class. In the same way. 5. We recommend automatically bringing the students into class. Doing so will prevent problems during installation. decide which computer will be the teacher computer Generally. review the following requirements and ensure your network and computers are running smoothly. For each classroom. where each student has their own computing device. Load a class list. follow the normal installation instructions later in this manual. each requires its own unique teacher channel number. Setup each teacher on their own unique channel. you should be able to install Insight on each computer in two minutes or less. when you run the student installation on the student computers. check the option in the Advanced Options. During installation. 2. active directory name or computer name.

MultiPoint Server or NComputing environments Insight will run in a thin client environment. Insight will work with static IP addresses. Installing Insight in a Thin Client Environment later in this manual. refer to the section. Determine whether you want to run Insight in Secure Mode Running Insight in Secure Mode requires a teacher to type in a password in order to see students on a particular channel. Installing Insight in Secure Mode later in this manual. fat client environment or a mixed environment. use Multicast or an IP Directed Broadcast and verify that the switches support those features. refer to the section. but they are not required. select Advanced Options and select Stealth Mode.12 | Installing Insight You may setup more than one teacher computer per classroom. For instructions on how to install Insight in Secure Mode. If you are experiencing problems logging onto computers or copying files over the network. fix these issues before installing Insight. Installing Insight in Active Directory Secure Mode later in this manual. "Installing Insight on a Mac" later in this manual. Insight Teachers to see students on a particular channel. If teacher and student computers are not on the same IP subnet. then DHCP must be working properly. If the computers are using DHCP. Determine if it is necessary to install on Terminal Services. but the first teacher to perform any "limiting" actions takes preference over subsequent teachers that try to perform the same "limiting" action. personal home network wireless access points that cost less than $100 are not robust enough to handle many connections. Configure a valid TCP/IP protocol stack for all student and teacher computers. Determine whether you want to run Insight in Active Directory Secure Mode Running Insight in Active Directory Secure Mode requires a teacher to be a member of the Domain User Group. It is best if the teacher and student computers are all on the same IP subnet. Determine if you will be installing the software on the Mac The Insight student and teacher applications will run on the Mac. We recommend an access point in the $200-$300 range that will reliably handle the student connections. Insight User Guide . refer to the section. Use good networking hardware and software If your classroom already experiences network errors. refer to the section. Generally. Use an enterprise class access point If you plan on using Insight over a wireless network. For instructions on how to install Insight in Active Directory Secure Mode. For instructions on how to install the thin client support. For instructions on how to install Insight on a Mac. Determine whether or not you want students to access the Insight icon If you do not want students to access the Insight icon. run the student installation. it is important to use an enterprise class access point. Insight will only make things worse.

If you'd like set any Advanced Options. set any Advanced Options. then click Next. go to the Insight product download location and double-click student. then click I Accept. 7.000).000). The teacher computer will display the Insight icon in the system tray at the bottom right corner of the computer screen. then Next. then click Next.Installing Insight on Windows | 13 Installing Insight on Windows Insight has two installation programs for Windows. the student or teacher program will automatically start each time the computer is started.msi file on either the teacher or student computer. In My Computer. To install Insight on a Teacher computer 1. 4. 5. Click Next. Check the box "Check to configure advanced options" 6. In My Computer. Once the installation is complete. Most of these options only apply to the teacher computer when it becomes a student computer. Check the box "Check to configure advanced options" 6. If necessary. Set any advanced options. Remember to choose a unique number for each classroom. Remember to choose a unique number for each classroom. 4.msi. then Next. Read the license agreement that appears. Click Install 8. 8. Click Install. Set any advanced options 7. it will tell you the teacher channel and the IP address of the student computer. 2. 3. 5. Type in a teacher channel number (1 to 16. Read the license agreement that appears. 3. The install creates a C:\Program Files\Faronics\Insight folder on each computer and stores all files locally.msi student. Click Finish to complete the installation. If you place your cursor over the icon. go to the Insight product download location and double-click teacher. On student computers.msi. Insight User Guide . a Insight student icon will appear in the system tray at the bottom right corner of the computer screen. Click Finish to complete the installation. • • teacher. Type in a teacher channel number (1 to 16. 2. then click I Accept. To install Insight on a Student computer 1.msi To install Insight you must run the appropriate . Click Next.

AD_SECURE_MODE When set to a non-null value.14 | Installing Insight Scripting or Mass Deploying Insight via MSI If you want to run teacher. the Insight icon will not be shown on the student computer.msi from a script or desktop management tool. Run msiexec. Msiexe.exe and each value should be set to a non-null value such as 1 to enable that feature. with a password of "test". NO_KEYBOARD_MONITORING_MODE When set to a non-null value. if you want to silently install a secure mode teacher that can change channels but starts on channel 3. the student can change teacher channels.msi or student. the secure version of the product is installed that requires a password be entered on the teacher console. ENABLECHANNELSELECT When set to a non-null value. there are command-line options to install Insight.exe /i "<path to teacher. Msiexec. the teacher or student will enter Active Directory Security Mode. student keystrokes will not be captured.exe command-line parameters are found by running msiexec. your script should look like this: Msiexec.exe is a Microsoft program. ADVANCED_OPTIONS Required to set advanced options STEALTH_MODE When set to a non-null value. • • • • • For example.msi>\teacher. STUDENT_CHANGE_CHANNEL_MODE When set to a non-null value. the teacher can change channels to view different classrooms. the teacher can decide to limit or not limit Task Manager and Activity Monitor.msi" /qn ADVANCED_OPTIONS=1 SECURE_MODE=1 PASSWORD=test PASSWORD_CONFIRM=test CHANNEL=3 ENABLECHANNELSELECT=1 Insight User Guide . • • • • • • CHANNEL="X" Installs Insight with the Teacher Channel X. PASSWORD A password is required when turning on secure mode PASSWORD_CONFIRM Confirmation of the password is required when turning on secure mode TASK_MANAGER_LIMIT When set to a non-null value.exe. Only teachers that are a member of the Domain User Group "Insight Teachers" will be able to manage those students. SECURE_MODE When set to a non-null value. "X" must be an integer number from 1 to 16000.

The following command line options are recognized: #X StUdEnT TeAcHeR PaSsWoRd QUIET Configures the Teacher channel. you can edit the LskTSDat. it is not necessary to complete this dialog. You may do this in one of three ways: 1.exe configuration utility.) If you do not wish to run SetupTSClient. If the Terminal Server is in "Execute" mode. Channel=1. the TerminalServer. Scripted Student or Teacher Configuration You can script the SetupTSClient. Initially. Once you have completed this first step and the Insight files have been copied to the Terminal Server. Manual Student or Teacher Configuration Login to a thin client terminal with Administrator rights and run the SetupTSClient. where "X" is the desired channel number Configures that thin client device to run the Insight Student software at login Configures that thin client device to run the Insight Teacher software at login Allows a Security Password to be specified Performs a silent configuration (this must be the last option specified) UNINSTALL Configures so that the thin client device will no longer load the Insight software 3.ini file directly with any text editor such as Notepad. Channel=1. Name=Default Insight User Guide . MultiPoint server.ini file The previous "Manual Configuration" edits a Insight configuration file (C:\Program Files\Faronics\Insight\LskTSDat. 2. This will copy all needed files to the Terminal Server but will not configure any Terminal Server client computer as either a teacher or student.Installing Insight in a thin client environment | 15 Installing Insight in a thin client environment Insight supports a Terminal Server. LskTSDat. You can mix-and-match thin and traditional client computers ("fat clients") in the classroom. You can press the "Cancel" button on this dialog at any time. Insight allows thin client computers to be used as student and/or teacher computers. Name= THINCLIENT 001003 THINCLIENT 001004=Student. Repeat this for each thin client device in the classroom. Name= THINCLIENT 001004 DEFAULT=Student. the "After Installation" dialog will appear. Name=Teacher1 THINCLIENT 001002=Student.ini.exe on each thin client. NComputing environment. Insight must be properly configured to run on each desired thin client computer.ini file is as follows: [Insight TSClient List] THINCLIENT001001=Teacher.msi installation program needs to be run on the Terminal Server. Terminal Server Installation Terminal Server Installation is a two step process. The format of the . Since Insight has been designed to install onto a Terminal Server. Channel=1. Channel=1.exe utility. Name= THINCLIENT001002 THINCLIENT 001003=Student. There is an entry in that file for each thin client which will be running either the Insight Student or Teacher software. Channel=1.

ini file. The Client Name "DEFAULT" can be used as a default setting.ini file. If you are load balancing (i. it is possible to configure Insight to share a common LskTSDat. Generally.) NOTE: Some Thin Client devices require configuration to set a unique Client Name for the device.e. it will assume the configuration of the DEFAULT entry (if that entry exists. Insight User Guide . multiple Terminal Servers serving the same classroom) you must install Insight software on all Terminal Servers and then replicate the completed LskTSDat.ini file to all Terminal Servers.) The next parameter defines which Insight Channel to use for that thin client. If there are many Terminal Servers load balanced together. Insight requires all Thin Client devices to have a unique Client Name.16 | Installing Insight The first part of each line (THINCLIENT001001 in this example) is the "Client Name" of that thin client. The student will appear in the Teacher Console with both the login name and this name. Please check your Thin Client device's documentation to make sure each device has a unique Client Name. Please contact Faronics Support for instructions. The last parameter defines the Insight Display Name. all thin client devices in the same classroom will have the same Channel number. Following the Client Name is the type of Insight software to run on that thin client device (either Student or Teacher. You can find that name by logging into the device and entering the "SET" command from a command prompt. Each thin client device has a unique Client Name set by the manufacturer or during hardware configuration. By default. Many IT departments will have a list of Client Names for each thin client device. we use the Client Name. If a Thin Client does not find itself in the LskTSDat. but that can be changed if a more meaningful name is desired.

If a user is not supposed to run either Teacher or Student software. Likewise. add that user to the local User Group “Insight Students”. The normal installation options detailed in the Install Guide also apply to the MultiPoint. 2. add that user to the local User Group “Insight Teachers”. Configuration By default.msi package. but should run the Student software. if a user is a member of the Administrators group. Insight assumes that any user who is a member of the Administrators group will run the Insight Teacher console at login. Insight User Guide . Local User Groups • Insight Students • Insight Teachers • NotTeacherOrStudent Exceptions can be made with the three optional local User Groups mentioned above. If the user is supposed to run the Teacher software. but is not a member of the Administrators group.Installing Insight on Windows MultiPoint Server | 17 Installing Insight on Windows MultiPoint Server Installation Steps To install Insight onto a MultPoint Server following the following instructions: 1. It is possible to alter the default actions by creating and populating three optional local User Groups. the “Classroom Layout” feature does not work. Hopefully. This will copy all needed files to the server and set all necessary registry values. Boot the server into Maintenance Mode. add that user as a member of the local User Group “NotTeacherOrStudent”. Domain User Groups If the user has logged into a domain (this is only supported on the Volume Licensing build of MultiPoint Server 2010) then group membership in Domain User Groups will be checked first before looking at the local User Groups.msi package. this will be remedied in a subsequent release of MultiPoint Server. The Domain User Groups which will be checked are: • Domain Admins • Insight Teachers • Insight Students • NotTeacherOrStudent Limitations Since the initial release of MultiPoint Server does not provide a unique “Client Name” for each terminal device. Login as Administrator and run the MultiPoint. All users not members of the Administrators group will run the Insight Student software at login.

Click on the "Start the following program" button and specify the LSeries. run the NTC-2000-XP Console.bat 27) 6.bat file in this folder. Verify the existence of the file folder "C:\Program Files\Faronics\Insight" on the host computer. From the Host computer. Because of the similarity of the U and L-Series architecture to a standard terminal server. 3.) You must first copy the Insight files to the Host computer with the TerminalServer. The NComputing software running on the host will assign "Session Numbers" to the client devices in the order they attach to the host.e. You will have to also click OK on several other dialogs on your way back to the original UTMA/UTSA Device List. Up to 2 X-Series PCI cards are installed in the Host computer. After the software has been installed on all clients of the host. you can select another device and repeat the above procedure until all devices which attach to the host have been assigned a unique name. Insight cannot tell which client device should be a "Teacher" computer and which are "Student" computers. The Device Overview dialog will appear. 4. 2. Assign a unique "LSeries Location Number" to each L-Series client who will be running either Insight Student or Insight Teacher software. However. Select a device and double-click it.exe utility.18 | Installing Insight NComputing Installation NComputing X-Series The X-Series platform allows a single computer to be shared with up to eleven users.msi package. NComputing U and L-Series The L-Series platform allows up to 30 users to share a single host computer. Installation is similar to Terminal Server installation (detailed above. the host should be rebooted and all users should login again. Click the "Connection Settings" button to bring up the Device Properties dialog. before running the SetupTSClient. 3. (i.msi package and then configure the client computers with the SetupTSClient. To overcome the lack of "location identification" inherent in the L-Series. LSeries. each U or L-Series device requires an additional configuration step. Also specify the folder to be "C:\Program Files\Faronics\Insight".exe utility. Click OK when finished. Because of this randomness.bat program. Once all L-Series devices have been assigned a unique name it's a good idea to reboot the Host to make sure that all L-Series devices will have to re-attach and will get their valid location number. Add a unique number for this device. 5. Verify the existence of the LSeries.msi package on the host. Assigning an LSeries Location Number 1. This is detailed in the above Terminal Sever instructions. you should first copy the Insight files to the U or L-Series host computer with the TerminalServer. The client hardware is attached to the host via a standard Ethernet infrastructure. Select the desired Connection Profile and click the "Edit" button to edit the Connection Profile. Every device in the classroom should have a unique number. an extra step is required before Insight is installed: 1. This was created when you ran the TerminalServer. Insight User Guide . Once there. 2. Navigate to the UTMA/UTSA Devices folder.

ini file) Change student display name (now done from .NComputing Installation | 19 There is a utility in the Utilities folder of the Insight download called LSeriesLocation.) The SetupTSClient.exe utility can configure each client to be a teacher or a student. Refer to the Terminal Server configuration mentioned above for details. Thin Client Limitations While every effort has been made to implement all Insight functionality for thin client devices. If you run that on an LSeries computer. there are some limitations. it will report the "LSeries Location Number" setup in the above steps. Once a unique "LSeries Location Number" has been assigned to every LSeries device. you do NOT need to assign any sort of "Location Number". The following is a list features that do not work on thin clients. It's a good way to make sure that a unique number really has been assigned to each LSeries device. it's time to configure the Insight Software. (If you are using X-Series devices. • • • • • • • • USB limiting Printer limiting Power on Shutdown or Reboot Sound Muting Change student channel (now done from .exe.ini file) Extensive student hardening (it is assumed that a thin client device is locked-down from the Server) Insight User Guide .

run the Windows Teacher or Student . If the teacher is not a member of that group. Repeat these steps for both teacher or student computers To install the Active Directory Secure mode on the teacher or student using a script or Active Directory.msi file 2. Select Active Directory Secure Mode 4. When in this mode. then Active Directory Secure students will not interact with that teacher. Once the group has been created. those same tools can be used to populate the group with the appropriate teachers. Note: Active Directory Secure Mode is not available yet for Mac teachers or students. To fully configure this mode. "Scripting or Mass Deploying Insight via MSI". This mode adds an extra level of security to prevent unauthorized consoles from being used. refer to the section. Creation of the "Insight Teachers" Domain User Group is done using the appropriate Windows Server 2003 or 2008 Active Directory tools. Insight User Guide .20 | Installing Insight Installing Insight in Active Directory Secure Mode Insight has the ability to leverage Windows Active Directory to ensure that only authorized teachers can control students. Installation Steps: 1. Click on the Advanced Options checkbox 3. To install the Active Directory Secure Mode. This mode will only function in an Active Directory Domain environment and on Windows 2000 or newer systems. you must have Domain Rights to create and populate a domain User Group. a teacher must be a member of the Domain User Group "Insight Teachers".

double click on either teacher. it can still be secure. Installation Steps 1. To install the password protected version on the teacher or student using a script or Active Directory. Click on the Advanced Options checkbox 3. Insight User Guide .msi if installing on a student computer. Select Secure Mode 4.Installing Insight in Secure Mode | 21 Installing Insight in Secure Mode Insight has the ability to require teachers to type in a password when the console is launched to see students on a particular channel. This feature adds an extra level of security to prevent unauthorized consoles from being used.msi if installing on a teacher computer or student. To install the password protected version. it will be necessary to re-install both teacher and student computers with a new password. Note: If the teacher's password is compromised. When a teacher launches the console or changes channels. refer to the section above. 2. Type in a password and confirm it The password is required on the teacher install so that if a teacher computer uses the "Become a Student" feature. "Scripting or Mass Deploying Insight via MSI". they will be prompted for a password to view the students on that particular channel or group of channels.

Select a teacher channel number (1 to 16. Allow student to change channels Disable keyboard monitoring Secure mode 6. If you forget the password. There will be a Mac directory. Choose a unique number for each classroom. To install the software on a teacher computer follow these instructions: 1. If checked the student's keystrokes will not be logged If checked a teacher must enter a password to manage the student.22 | Installing Insight Installing Insight on a Mac Insight has the ability to monitor and manage students on Mac computers. Click Install The installer will ask you for the administrator password on that computer.dmg 3. This option is only recommended for 1:1 schools. Please follow the instructions below to install the Insight teacher or student software on a Mac. unzip the file. Double click on insight_student. 5.dmg to the Mac teacher computer 2. If checked the student will be able to change channels. you must double click on the EnableChannelSelect utility located in the Utilites folder in the insight_teacher. After the installation is successful. To install the software on a student computer follow these instructions: 1. Copy insight_student.pkg Insight User Guide . click the Close button on the final page of the wizard.000). This page allows you to set the following options for when a teacher becomes a student from the Administer menu in the teacher console: Stealth Mode If checked the student will not see the Insight icon and will not be able to ask the teacher questions through Insight.pkg 4. you must re-install the software. Type in the password and click OK. Click Continue The installation location cannot be changed.dmg. Manual Installation After downloading the Insight installation file from the Customer Portal. Follow the installation wizard to the Teacher channel option . 8. If you want teachers to have the ability to change the channel.dmg 3. Double click on insight_teacher. 9. Copy insight_teacher. Insight must be installed on the system drive. Double click on insight_teacher. Double click on insight_student. 7. The installation process is still simple.dmg to the Mac student computer 2. If necessary select Advanced Options. We recommend that the same password be used for the whole class or school. but slightly different on a Mac.

This page allows you to set the following options: Stealth Mode Allow student to change channels Disable keyboard monitoring Secure mode If checked the student will not see the Insight icon and will not be able to ask the teacher questions through Insight. Insight User Guide . 4. Double click on insight_teacher. If checked the student will be able to change channels.000). Type in the password and click OK.dmg. This option is only recommended for 1:1 schools. If you forget the password.pkg can be customized and installed through a desktop management application. Teacher channel 5.Installing Insight on a Mac | 23 4. Double click on "Create a custom package" 3. Note: The Mac student install will not work properly when installed from a user account with File Vault turned on. Insight must be installed on the system drive. 6. We recommend that the same password be used for the whole class or school. 2. If checked the student's keystrokes will not be logged If checked a teacher must enter a password to manage the student.pkg and the insight_student. The installer will ask you for the administrator password on that computer. The installation location cannot be changed. Click Continue. Name and save the package This will create a custom package that can be installed with the selected settings. After the installation is successful. you must re-install the software. Follow the installation wizard and select the appropriate options. click the Close button on the final page of the wizard. To customize this package complete the following steps: 1. Automated Installation The insight_teacher. Click Install. Follow the installation wizard to the Insight Options page. This is an Apple bug that displays "Insert the <username> disk". Choose a unique number for each classroom.dmg or insight_student. Choose a teacher channel number (1 to 16. 7.

This mode makes the Insight console so it cannot be minimized or terminated.On the teacher computer. install the Insight teacher 2. Insight User Guide . To run the Insight console in Kiosk mode follow these instructions.exe 3. 1.Add KiOsK to the Insight Teacher Key C:\Program Files\Faronics\Insight\Teacher.Browse to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run 4.24 | Installing Insight Running Insight in Kiosk Mode In Insight you can run the Teacher Console on Windows in Kiosk Mode. the Insight Teacher Console will run in Kiosk Mode.Open regedit.exe KiOsK 5.Click OK The next time the system is rebooted.

Most preferences are controlled by making a change to these settings on the Teacher computer. Show Dual Monitors Allows the Teacher to show dual monitors and return thumbnails of students using dual monitors. Compatibility This option disables the Teacher Video Accelerator. Windowed The teacher's broadcasted screen will appear in a window on the students' screens. This way the students can "follow along" with the teacher and use their computers during the teacher's broadcast session. The available configuration tabs are: • • • • • • • Teacher Student Web Limiting Application Limiting Keystroke Alerts Drive Limiting Network Teacher Preferences The Teacher tab lets you configure the following preferences: Show Teacher Screen Full Screen The teacher's screen will be shown on the student's screens. The students will not be able to control their mice and keyboards during Show Teacher. All preferences are controlled by one dialog with seven tabs. Teacher Video Accelerator Performance This option enables the Teacher Video Accelerator. This option is only available on Windows 2000 or higher teacher computers and is not available in a terminal server environment. Color Reduction Limits the number of colors and supresses the background image used by the Teacher during Screen Broadcast. It will give better Teacher-Broadcast performance. This both improves performance and lowers network bandwidth requirement. Remote Control and Show Student .Configuring Insight Preferences | 25 Configuring Insight Preferences Insight is easy to configure. This should only be selected if the Teacher-Broadcast mode does not work properly with OpenGL or DirectX applications. Insight User Guide .

Display notification on student when web is accessed This option will turn on or off the notice that is displayed on the student when they try to access a website when Web Limiting is turned on.26 | Installing Insight Blank Screens Message This option allows teachers to specify the text to display on the student's screens when they are blanked. Insight User Guide . Show Student Name (from Directory) when available Shows the student directory name below the thumbnail if it is available. Student Thumbnails Show Current Application Icon On Thumbnails When in the thumbnail view. this option will show an icon in the upper left hand corner that represents the current application that the student is running. Task Manager / Activity Monitor Disables task manager or activity monitor on student computers Insight Folder on Student Student Folder This option lets you specify the path of the Insight folder on student computers. The last 10 messages are saved so they can be quickly selected when blanking screens. this option will show an icon in the upper right hand corner that represents the website that the student last visited. Sounds If checked the Insight sound effect will be played when showing the teacher’s screen to students. This can be on the local hard drive or network drive. Show Last Visited Website Icon On Thumbnails When in the thumbnail view. Student Preferences The Student tab lets you configure the following preferences: Remote Control Disable Student Keyboard and Mouse This option allows the teacher to "lock-out" the student's inputs while the teacher is Remotely Controlling a student computer.

Block Applications This option allows you to specify a list of applications that are blocked when Limit Apps is turned on. The lists of websites can be saved and loaded by using the Load and Save buttons. instant messaging and e-mail programs. The lists of websites can be saved and loaded by using the Load and Save buttons. The files are saved as . Block All This option blocks all web browsing. Allowed Web Sites This option allows you to type in a list of websites that are allowed when Limit Web is turned on. Restrict Private and IP Address Browsing Prohibits students from using the InPrivate Browsing feature in Internet Explorer and browsing to websites using their dotted decimal (IP Address) Internet addresses. The lists of applications can be saved and loaded by using the Load and Save buttons. Applications can be typed in directly.Configuring Insight Preferences | 27 Web Limiting The Web Limiting tab lets you configure the following preferences for Limiting the Web. Web limiting on Windows will occur with any browser.lsu files. Insight User Guide .lsu files. added by clicking on the add button and selecting an active application on the Teacher's computer or by adding an application from the Student's computer by clicking on View Student's Running Programs in the Monitor menu. Web limiting on the Mac is limited to Safari. *Note: In both the Allowed and Blocked Websites sections you may use the "*" and "?" wildcards to specify websites. Application Limiting The Application Limiting tab lets you configure the following preferences: Allowed Applications This option allows you to specify a list of applications that are allowed when Limit Apps is turned on. The files are saved as . The files are saved as .lsa files. The files are saved as . The lists of applications can be saved and loaded by using the Load and Save buttons.lsa files. Block the following Web Sites This option allows you to type in a list of websites that are blocked when Limit Web is turned on.

Hovering the mouse over the thumbnail will display the word that was typed by the student. Insight User Guide . Multicast allows networking hardware to keep Insight traffic local to Insight computers. To calculate the proper address. a router). Many times these may be virtual or wireless network adapters. IP-Multicast Transports Insight data to students via TCP/IP-Multicast. Drive Limiting The Drive Limiting tab allows you to configure the types of drives that will be blocked when you click the Limit Drives button. If your network hardware supports this option. use the DirBCastAddr. Keystroke Alerts The Keystroke Alerts tab allows you to specify a list of banned words.28 | Installing Insight Applications can be typed in directly. Multiple Network Adapters Specify Network Interface Card Some computers actually have more than one Network Interface card (NIC) and/or multiple IP addresses (i. the teacher will be notified with a yellow caution icon on the student’s thumbnail. IP-Directed Broadcast If the teacher is on a different IP-Subnet from some or all of the students. Note that broadcast packets do not cross subnets or VLANs. If a student types a banned word. Consult your hardware guide for your switches/routers to be sure.e. added by clicking on the add button and selecting an active application on the Teacher's computer or by adding an application from the Student's computer by clicking on View Student's Running Programs in the Monitor menu. Network The Network tab lets you configure the following preferences: Data Transmission IP-Broadcast This default option uses broadcast packets when the teacher needs to contact all student computers. Insight can block USB drives and CD/DVD drives. and Multicast is not possible. Note: Some additional configuration of the Routers/Switches may be needed to enable Multicast and/or Directed Broadcasts on your network.exe utility in the Utilities folder on the Insight product download. If you need to cross a subnet or VLAN we recommend either IP-Multicast or IP-Directed Broadcast. this option can be used. it's highly recommended.

which is located in the Utilities directory Change the channel from the Insight console. 3 and 4 at the same time. then Change Student Channel… Administrator Channel Channel "0" (zero) is the administrator channel and will have the ability to monitor all channels. Select the new channel 4. but that is not always the desired NIC or network. click Change Student Channel… 3. run setchannel. If EnableChannelSelect. To access this feature. • Set the channel with student. Listed below are the command-line parameters for EnableChannelSelect. Click Administer.Configuring Insight Preferences | 29 Insight will always use the "first" NIC. Teacher Channel Channel Number This feature is normally disabled so that teachers cannot change the channel number. • • • Uninstall and re-install the product. Use Multiple Channels This feature allows the teacher to "group" any of the 16. Each channel must be separated by a comma. If your teacher computer has multiple real or virtual network adapters. 1.adm using Active Directory Insight User Guide .exe.exe: • • EnableChannelSelect.exe TRUE EnableChannelSelect. Select the computers 2.4 will configure the teacher console to be able to monitor all students on channels 1.000 channels. specify the adapter that Insight should use. it is possible to change the student channels from the console. Click on Administer. There is a utility called EnableChannelSelect.exe has been run. Changing Channels If you ever need to change the channels of student computers there are several ways to accomplish this task. You can use this checkbox to specify which NIC to use.exe will also make it so that teachers or administrators can change student channels remotely. Click OK.3.exe FALSE *Note: EnableChannelSelect. For example: 1. selecting a new channel On Windows.exe that is available in the utilities directory in the product download. If you need to change the Teacher Channel this utility will enable the channel number selector.

30 | Installing Insight Note: Insight works well with imaging tools such as Ghost. Updating the Insight Student Improvements to the Insight software are released as needed.zip files to the Insight Install folder on the teacher's computer (the default folder is C:\Program Files\Faronics\Insight on Windows or Applications\Faronics Insight on a Mac). the recommended method is to use Active Directory or setchannel. Copy mupdate. Click Administer and then Update Insight on Selected Students menu option. 4. This is also an ideal way to update student computers from the 30-day demo version to the latest retail version. Copy the student. select the computers that you would like to update.) 2. Updating Insight on Windows PCs 1. the settings that are pushed out to the student are the same as the Advanced Options set during the teacher install. simply run the new teacher installation files.exe through a login script. This will take a few seconds for every student selected. 5. If you ever wish to update the student computers to the latest build of Insight. When deploying students through Update Insight on Selected Students menu. The key consideration when using an imaging tool is how to change the channel for all of the computers in a particular classroom. Smaller organizations may find it easier simply to change the channel through the Teacher console. Note: If you are using Deep Freeze or similar "lock-down" software on the student computers. Begin by reinstalling the latest build of Insight onto the teacher computer (See "Updating Insight" section above. In the Insight console. It is no longer necessary to re-install the software manually on all student computers. 3. When it is done. Updating Insight on Macs 1. Begin by reinstalling the latest build of Insight onto the teacher computer (see "Updating Insight" section above. Insight User Guide .zip from the Mac directory to the Insight Install folder on the teacher's computer (the default folder is C:\Program Files\Faronics\Insight on Windows or "/Applications\Faronics Insight" on a Mac). you may have to press the View. there is an automated way to do this. then Refresh (F5) menu item to see the newly installed version on the student computers. For large organizations. Updating the Insight Teacher To update Insight with a new version. you will have to disable it during this update procedure to allow the new software to be installed onto the student computers. It will automatically update the Insight files.) 2.msi and pcupdate.

4.Configuring Insight Preferences | 31 If you are using Deep Freeze or some similar "lock-down" software on the student computers. This is an ideal way to update student computers from the 30-day demo version to the latest retail version. In the Insight console. Insight User Guide . you may have to click the View. 3. When it is done. select the Macs that you would like to update. Click Administer and then Update Insight on Selected Students menu option. then Refresh (F5) menu item to see the newly installed version on the Macs. This will take a few seconds for every student selected. you will have to disable it during this update procedure to allow the new software to be installed onto the student computers.

which requires a password. Install Insight in Secure mode. Teachers can also access the Security Monitoring data by clicking View then Status Window. Install Insight in Active Directory Secure Mode which requires teachers to belong to a domain group called "Insight Teachers" in order to manage student computers. monitor and enforce the policy. There are three ways to deal with possible misuse. Set school policies around appropriate behavior. With this utility. 2. Insight User Guide . Security Monitor Security Monitor is also available in the utilities folder on the Insight download image. A student may be tempted to find an unauthorized copy and load the teacher software to disrupt a class.32 | Installing Insight Insight Security Monitoring With a tool as powerful as Insight. 1. including the installation or un-installation of the Insight program. As soon as teachers perform actions you will see the security messages. many schools have quickly been able to pinpoint students who are abusing the "appropriate use policy" of their classroom. This application runs on any PC and will capture a log of Insight activity. (Recommended method) 3. there's always a possibility for misuse.

the teacher will not have a System Tray and will not be able to click the Insight Teacher Icon to control Insight. push out both the teacher and student programs using the supplied . Insight User Guide .Insight in a NAL environment | 33 Insight in a NAL environment NAL (Netware Application Launcher) is part of the Novell ZEN Works package. Instead. the hot-key sequence "<Ctrl><Alt><L>" can be used to bring up the Insight Teacher's menu. In the most restrictive mode (and perhaps most useful mode for schools). Note for Teacher computers: If the teacher's computer is also locked-down by NAL. NAL can be used to control the student desktop. giving students access to only administrator-approved applications. ONLY the applications specified can be run. To install Insight in a NAL environment.MSI files.

In the utilities folder of the Insight product download. However.exe utility. This will send the WOL Wake Up packet to the target computer.exe utility. which can test compliance of WOL.exe. you can use the Window's winipcfg. The steps needed to do this vary with every computer model. the Insight teacher computer will NOT be able to perform a WOL Wake-Up on that computer. there is a utility. it will then power-on. Generally. You will have to determine the Physical MAC Address of the target computer. you can. Otherwise. run the IPCONFIG /ALL command. To use this utility. Once you have the Physical MAC address of the target computer. If not. from a DOS box. It is best to consult with your computer supplier to determine the actual steps needed. the computer needs special hardware to support this and there is a BIOS switch which needs to be enabled. Insight User Guide . you will have to check with the hardware manufacturer to see what additional steps need to be taken. If WOL is properly configured on the target computer. WakeUp. not power-on a Mac that is off. This utility will send a WOL "Wake Up" signal to a specified target computer. shut down that computer and from a DOS box on the other (console) computer you can run the WakeUp. If this computer is a Win9x computer.34 | Installing Insight Wake-On-LAN Support Wake-On-LAN (WOL) technology can be used to remotely "power-on" student computers. student computers must be configured to enable WOL. Both will need to belong to the same IP subnet. If WOL is not properly configured on a student computer. Note: Apple's version of Wake-On-LAN will only wake a Mac from sleep. you will need two computers: the target computer and a console computer.

Even complex teacher screens should appear on student screens within three seconds. (This is due to the Power Save architecture of the 802. Simple teacher screen changes should appear almost immediately. IBM. the Insight Show Teacher feature will still work reasonably well. Dell. Performance The speed of the teacher's screen broadcasts to student computers will NOT be as good over a wireless network when compared to the performance over a wired network. the Access Point architecture of 802.11 wireless network generally sends broadcast and multicast data at 1MBit per second (a mere 1% of the wired speed). An 802. Enterprise Class Access points are recommended. Belkin. etc…) This will benefit not only Insight. This new protocol significantly increases the performance of Insight on wireless networks. Simply run the installation programs on the teacher and student computers. Special Hardware Requirements 1. Installation It is assumed that all wireless computers are associated to the same Access Point. as specified earlier in this installation guide. They work fine in a home environment where several computers will be sharing an Internet link and perhaps a printer.11 world…) However. The "world of wireless" is similar to the LAN environment of a decade ago. • 3. but general student computing as well. Cisco (NOT the LinkSys division).802.e. The easiest way to differentiate is with the price.11 will quite often add significant propagation delays to broadcast and multicast data. LinkSys. etc…). there are no other special installation concerns. There are two basic types of Access Points: Residential and Enterprise. Turn off power save on the student computer’s NICs. (Our favorite is the Meru. Wireless network drivers are being updated and improved almost monthly.11 Wireless Support Insight includes a new wireless protocol that is automatically selected when the Teacher computer senses that it is communicating over a wireless network. There is no way to overcome this. Please make sure that all computers are using the latest NIC (Network Interface Connector) drivers available from the NIC vendor. In addition to the drastic bandwidth reduction of wireless networks. Unless you really have less than five student computers. • A "Residential" Access Point will generally sell for around $100 (i. 2. but similar products are produced by HP. A wired network can send broadcast and multicast data at 100Mbits per second. Insight User Guide . They generally sell for around $300. The "Enterprise" Access Point is designed to truly support 50 or more clients at the same time.11 Wireless Support | 35 802. you want an "Industrial" class Access Point. Other than this. DLink. In our testing we’ve found that Insight performance is improved as well as the battery life of the computer.

you can attempt to configure your Access Point. Drop the Beacon Interval as low as possible (generally.) 3. Since this differs from vender to vender. Increase the Broadcast or Multicast speed. (Not all AP's allow this to be set) Insight User Guide . Set the DTIM to ZERO. we can only give general guidelines. 1. (This allows broadcast and multicast packets to be sent after EVERY beacon packet. this can go down to 50ms). 2.36 | Installing Insight Wireless Performance Tweaks If you optionally wish to improve performance. You'll have to consult your Access Point's manual to see how to actually make the change on your particular Access Point.

the Network tab allows for up to 3 different "IP-Directed Broadcast" addresses. all traffic from that computer is flagged with a warning sign. These are special addresses which (when properly formed) will traverse your network as a single directed UDP packet until the destination subnet is reached. Click the Options button. and remote student channels. running this utility on the teacher's machine will then allow that teacher to update her local channel. This information is set during installation and generally does not need to be set. The installation manual explains its use. you can quickly identify that student with the new Insight Security Monitor.exe When configuring the Teacher preferences. If you do not want a teacher to change the Data Transmission settings you can run this utility on the teacher's machine and it will make it so the Data Transmission section will be grayed out. After both addresses have been entered.exe By default. This new filter capability allows you to sift through all of the messages to just find the inappropriate use. if a teacher does need to change these settings.exe FALSE. This utility will help with the later. Clicking on the options button also allows you to filter by teacher and by message. EnableChannelSelect. Insight User Guide . the routers must be configured to forward IP-Directed Broadcast packets (sometimes routers refer to these as "UDP Directed Broadcasts) and the address of these packets must be properly formed.exe By default. For this to function. select the logging tab and type in a filename. You must enter the IP address of any student machine on the target subnet along with the subnet mask for that subnet. you can show Real-time Alerts by selecting that computer.bat This file is used with all NComputing U and L-Series devices. you can run this utility with the "FALSE" command line option. If you have need to revoke these rights. a teacher cannot alter the settings in the Teacher Channel area of the Network tab of the Teacher Preferences dialog. At that point. Upon reaching the destination subnet. However. a teacher can alter the settings in the Data Transmission area of the Network tab of the Teacher Preferences dialog. DisableDataTransmission. DirBCastAddr. LSeries. This utility must be run with local Administrator privileges. If you find a rogue teacher console is in use. Copy the resulting address into one of the three Subnet entries in the Data Transmission area of the Network tab of the Teacher Preferences dialog. the router will then convert the packet into a standard UDP-Broadcast packet. click on the "Calculate" button. groups.exe If you suspect a student has a rogue copy of Insight.Additional Insight Utilities | 37 Additional Insight Utilities SecurityMonitor. You can set it back to the default by running DisableDataTransmission. The Insight Security Monitor will capture all traffic and optionally save the data out to a log file.

For IP-Directed Broadcasts. you must first install the Teacher software on that student machine and then over-install the Student software. For this to function. "Multicast". The new Teacher channel must be a number between 0 and 16000.. They are "Broadcast". or "Directed:w. SetChannel. it can also be used to group channels together. {1. (Note that channel 0 has no real use for a Student machine. It will take the MAC address of the target computer as a command-line option. WakeUp. there is no easy way for a Student machine to switch to the functionality of a Teacher machine.x1. Unfortunately. the parameters are passed on the command line.exe utility to properly form these addresses.exe to "wake-up" that machine with the following command line: WakeUp.38 | Installing Insight LSeriesLocation.exe 00-22-64-AD-9C-AC [Enter] Insight User Guide . This utility can also be used to update that local Teacher Channel.exe This will alter the base data transmission type on a Teacher machine between IP-Broadcast. the student computers must be configured in their BIOS to all for a remote wakeup.x. all computer manufacturers seem to set these BIOS settings in a different way. The Insight software can always be re-installed to update the local Teacher Channel on a student or teacher machine. For example. It is a console application. if the MAC address of a target student machine were 00-22-64-AD-9C-AC.exe This is a diagnostic utility used by Insight technical support personnel. you could use WakeUp..exe The Insight Teacher console can issue a Wake-On-Lan packet to wake up specified student computers. StudPopUp.4.) If the machine is a Teacher machine.exe The Teacher Channel is generally set during installation. It must be run with local Administrator rights. you can specify a group of channels by enclosing the comma separated channels within brackets. SwitchToTeacher. You can use the DirBCastAddr.y.y1. It is generally used to detect network connectivity issues involving firewalls and routers. All parameters are passed on the command-line. Running this app will bring up the local Insight menu. This utility is used to verify that a particular machine has been setup properly. Running this utility will stop the local Student application and launch the Teacher application. IP-Multicast. (i.. On a Teacher machine.exe This utility will display the local Client Name of a U and L-Series NComputing device. This utility will provide that option. For this to work. It can be used to verify the proper setup of an NComputing U and L-Series device as explained in the installation manual. StudentDiagnostics.z1.63} ) SetDataTrans.z.exe While the Teacher console has an option to switch functionality to that of a Student.exe If the student or teacher computer does not have a system tray (it is possible to remove the system tray with Group Policies or with Novell's Netware Application Launcher) there will be no way to access the local Insight menu. and IP-Directed Broadcast.e.".w1. As a console application. you can specify up to 4 dotted-decimal IP-Directed Broadcast addresses.

3. Because Insight is designed for a student lab environment.dmg. Type in an administrative password. Reboot the computer to successfully delete all Insight files. care must be taken to keep students from uninstalling Insight. 4.msi/Student. click Run. Double-click on Uninstall Insight. In the Uninstall Insight dialog. 2. This is not performed by the usual Add-Remove Programs option on the Control Panel. 2. Insight User Guide . Browse to the Teacher. perform the following steps: 1.dmg/ faronics_student. Uninstalling Insight on Mac To uninstall Insight from a student computer. From the Start menu. Double-click on faronics_teacher. 3. Double-click Teacher.msi/Student. perform the following steps: 1.msi.Uninstalling Insight | 39 Uninstalling Insight Uninstalling Insight on Windows To uninstall Insight from a teacher or student computer.msi program. click Yes to uninstall the program.

40 | Installing Insight Insight User Guide .

Using Insight | 41 Using Insight This chapter describes how to use Faronics Insight in your classroom.iPhone & iPod) Insight User Guide . Topics Getting Started How Insight Works Using the Teacher computer About the Student computers User Interface Tips Insight New Feature Overview Insight Feature Overview Using the Test Builder on a different machine Insight Security Monitoring Insight Configuration Preferences Insight for Apple products (iPad.

42 | Using Insight Getting Started The Insight product download includes the setup files needed to install Insight . as well as electronic copies of this Insight User's Guide. Insight User Guide .

The teacher can also compare the current list of students in the class against a previously saved class list.How Insight Works | 43 How Insight Works Insight works by enabling a teacher to see all student computers within a computer-based classroom. Most schools choose option one because it allows them to start the class quicker than the second option. classroom or wireless laptop cart is for each classroom or room to have its own teacher channel. The best way to set up Insight in a lab. This setup enables all of the computers in the same classroom to interact with each other and the teacher to manage the entire room. Another option is to have the students join the teacher’s channel. the teacher can monitor students as they join and/or leave the class. (recommended) 2. Insight User Guide .000 different classrooms using Insight at any given time. The recommended option is for teachers to create a class list and then automatically bring those students into class. Insight has 16. More information on this topic is available in the Insight Install Guide. It uses teacher "channels" to ensure that all the computers in that classroom are visible. much like a TV channel enables different TVs to see the same program. where every student has a notebook there are two options: 1. In this mode. which means that you can have as many as 16.000 teacher channels from which to choose. If Insight is going to be used in a 1:1 environment.

another teacher cannot unblank the student’s screens. In the thumbnail view you can select multiple computers by just selecting them with the mouse. On the teacher computer. You will use this menu to control the key features of Insight. For example. When using the toolbar buttons. It is possible to have multiple teacher consoles monitor the same classroom. In the console the key features are available as icons on the toolbar. you will see a small Insight icon in the system tray. It is also possible to right mouse click on computer thumbnails to access the key features. The console can be accessed by "left clicking" on the Insight system tray icon or dock icon. the Insight menu can be accessed on the dock icon. only the first teacher’s action on a computer will take effect and only that teacher console can stop the action. The system tray is located in the bottom right corner of your computer screen. On a Mac. More advanced features are available when you access the Insight Teacher console. Insight User Guide . All of the features can be accessed through the menus.44 | Using Insight Using the Teacher computer The use model for Insight is quite similar to previous versions. if a teacher blanks the student’s screens. Another click will disable that feature. On the Mac use command-a to select all computers. When selecting computer thumbnails we recommend using ctrl-a to select all computers or hold down the ctrl key and click with your mouse to select a group of computers. a single click enables that feature and presses the button. However.

Insight User Guide . the students will have a menu option to select a channel they wish to join. it will tell you which teacher channel the computer is on. If you place your cursor over the icon. it will bring up the student file folder where the Send/Collect files feature sends files.About the Student computers | 45 About the Student computers Insight is set up to run in the background on student computers. Students will automatically be discovered by the teacher on their channel. The student can type a question and a small question mark is displayed in the teacher console indicating that student has a question. Insight Student Icon A Insight icon appears in the system tray at the bottom right corner of the computer screen in Windows. NOTE: If you selected the option to allow students to change their channel during the installation of the Insight Student application. If a student single clicks on this icon they can request help from the teacher. If a student right clicks on this icon. The question mark goes away when the teacher chats with the student or uses the menu item Clear Student Question. On the Mac it appears as a small icon at the top of the screen.

View Insight Toolbar Buttons To use a feature in Insight. The more advanced features are available in the Insight Teacher console. the thumbnail will have a thick red line surrounding it. At that point the button will depress and change to a lighter color. removed or moved by click on View then Configure Toolbar on a PC or Customize Toolbar on a Mac. In the details view. Monitor. click on the toolbar button or console menu. You may configure these features in the preferences menu and then turn them on through the menus or the toolbar. the line will turn blue when selected. Right-mouse click In the Insight Teacher console you can access advanced features by right-mouse clicking on a student computer in either the Details or Thumbnail view. Once you have selected the desired students. Restrict. You can also select the entire list with the ctrl-a key sequence. Administer. It is not necessary to use the Windows ctrl click in the thumbnail view. Some of the Insight Toolbar Buttons have a little arrow to the right of the button. Buttons can be added. Activating Web and Application Limiting Web and Application limiting must be configured before they can be activated. use the standard Windows ctrl click method. Insight User Guide . Unselect Students To unselect students. several or all students. select the individual student or students and press the Insight Toolbar button that corresponds to the feature that you want to use. Click on the button to access additional options for that feature. click on a blank area of the console.46 | Using Insight User Interface Tips Insight was designed to be simple and easy-to-use. Multiple Select It is possible to select one. To stop using that feature. In the thumbnail view you can select multiple thumbnails by clicking on another thumbnail. Most of the features are accessible from the Insight system tray menu or dock icon. you can right-click on the selected students and get an advanced options menu. click the button again. In the thumbnail view. On the Mac use command-a to select all computers. All of the features are grouped under one of five menu items: Demonstrate. To select multiple students.

Sorting By default. Classroom Layout Classroom Layout allows you to arrange the thumbnails in the shape of the classroom. To switch to classroom layout view. Snap to Grid makes it easier to align thumbnails when in Classroom Layout view. Lock Layout. Insight System Tray Menu or Dock Icon Menu A right mouse click on the Insight icon in the system tray or dock icon will bring up a menu that contains the features that most teachers use every day. if no students are selected you can click the blank screens toolbar button and all of the student screens will be blanked. Show Tooltips Show Tooltips will either Show or Disable tooltips in the thumbnail view. For example. If you click on the any of the other column headings. you can bring up the Insight Teacher's menu with a ctrl+alt+l. A left mouse click on the system tray icon will stop the action that you are doing to the students and bring up the Insight Teacher console. Insight User Guide . Since it would not be possible to click on the non-visible icon. Refresh Screen Pressing F5 on a PC or command-r on a Mac or the menu item View -> Refresh will refresh the console by initiating a re-discovery of student computers on the channel. A classroom layout is automatically saved for each size of thumbnails. (The "l" stands for Insight) Selected Only In thumbnail view you can just watch a few machines by selecting those machines and pressing the Selected Only menu beneath the arrow on the View All button. the list will sort on the selected column. makes sure the layout stays the same once you've set it. click the arrow to the right of the View All button and select Classroom Layout. Magnify Thumbnails The magnify menu on the View All button turns on or off the ability to hover over a thumbnail and have it expand temporarily to a larger size. Hotkey for the Insight Menu Some teacher PCs do NOT have a visible task bar. the detail view is sorted alphabetically by the Login Name column. there is an implied all selection when activating key features like Blank Screens or Show Teacher.User Interface Tips | 47 Implicit ALL Selection If no students are selected.

browser independent web limiting.48 | Using Insight Insight New Feature Overview Insight includes many new features but was designed to remain simple and easy-to-use. For PCs. Windows MediaPlayer and the appropriate codecs must be installed on the teacher and student for videos to play. Mac Feature Parity The Mac now includes almost all of the features on the PC except for active directory secure mode. Keystroke Alerting on Banned Words Teachers are alerted if a student types a word on a list of banned words. double check that the latest codec for that file type is installed. then clicking on Enable Teacher’s Microphone. Note: Listening to audio on a Mac student will only work on OSX v10. Here’s a list of new features included in this release. A warning icon is displayed on the student thumbnail and hovering over the icon shows the banned word. Browser Independent Web Limiting & Web History Limits the web and tracks web history across all web browsers.5 and above. The list of banned words is specified by clicking on the Preferences menu Keystroke Alerts tab. Improved Wireless Protocol Insight automatically detects a wireless environment and switches to a new protocol which signficantly improves performance in a wireless environment. Audio can be broadcast to student machine while showing the teacher’s screen to students. but only on Safari. Enable this feature by clicking on the Demonstrate menu. Insight User Guide . If you’d like to listen to one student’s microphone and audio chat with that student. Web limiting is now supported on the Mac. This feature is only supported on Windows. any video that can be played by Quicktime is supported. Audio Listening and Broadcast Listen to student microphones and broadcast to students from the teacher’s microphone. click on the Monitor menu and check Enable Teacher Microphone (While Controlling) and Enable Student Microphone (While Controlling). Multicast Video Distribution and Playback Transfers videos to student computers efficiently by multicasting the video file to student computers and synchronizing the playback controls. and the SwitchToTeacher utility. If a video is not playing correctly. On Macs.

short answer question type is supported. 3. students can optionally receive test scores. CD/DVD drives can be turned off. student names can be requested. Limit Drives In addition to USB drives. Vista and Windows 7 1. open User Accounts in the Control Panel. Dual Monitors Dual monitors are supported on the teacher console and the student. Keystroke Monitoring Enhancements The size of the keystroke file was increased to 180 kb or about 180 pages of typed text. open Local Security Policy in Administrative Tools in the Control Panel. Clear the "Use the Welcome screen" check box. Tests can be saved to any location. Remote Control Performance Typing and cursor performance were significantly improved. 2. As a user with administrator rights. The manual steps to change from the Welcome screen to the default name and password screen are different on XP than on Vista and Windows 7: XP 1. Testing Enhancements A variety of enhancements were adding to the testing tool. The Remote Login feature will not work on PCs where the Login Welcome Screen is displayed.Insight New Feature Overview | 49 Remote Login Remotely login Windows student computers by typing in the username. As a user with administrator rights. 2. instead of requiring the user to type in their name. Clear Desktop Immediately shuts down all applications on selected students with one click. 3. domain name and password. This is the screen which displays icons with the last successfully logged in users. summary.csv was added. Send/Collect File Enhancements Insight User Guide . Go to the Security Settings -> Local Policies -> Security Options. but it is the default for most PCs that are not members of a domain. In the right hand pane find the "Interactive Logon: Do not Display last user name" policy and enable that policy. You may login to the local machine user account by checking that option. Special characters can be filtered out and search was added. Login t the Welcome screen is not available on computers that are members of a network domain. Click Change the way users log on or off.

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| Using Insight
Added quick links for sending files to the Desktop and My Documents, simplified error reporting, teachers can bring files back to a single folder. Sound Optionally turn off the Insight sound at the begining of Show Teacher or Show Student. Terminate an application In the View Running Applications dialog the teacher can immediately terminate a student’s running application. Blank screens personalization Blank screens messages can be personalized for each individual student by including the following variables in the blank screens message: • • • %student name% %login name% %machine name%

iPad, iPod, iPhone Support Teacher’s assistant and student agents are available for the iOS3 and iOS4 platforms.

Insight User Guide

Insight Feature Overview

| 51

Insight Feature Overview

Insight includes the following features that were available in previous versions: Show Teacher's Screen Full Screen or Windowed Shows the teacher's screen to all students on the same teacher channel. Select between a "full screen" and a "windowed" show mode. In Full Screen mode, the teacher's screen will take over the entire student's screen and lock-out the student's mouse and keyboard. In Windowed mode, the teacher's screen will appear in a window on the student's machine. The students can then resize the window and work by following along with the teacher. When you show your computer screen to student computers, a sound is transmitted from your speakers. This sound lets students know that a Insight session is about to begin. If you want to change this sound, replace c:\program files\Faronics\Insight\start.wav and stop.wav with your own sounds. On a Mac, these files are located in "/Applications/Insight/Teacher.app/Contents/Resources". View Thumbnail Mode (Monitoring) View up to 3000 crisp high color student thumbnails at the same time. Every student's screen will appear as a "thumbnail" in the Insight Teacher console. There are 4 sizes of thumbnails that can be sized automatically to the best fit. You can choose to only view selected students by clicking on the View All button then checking the View Selected option. Classroom Layout Thumbnails can now be arranged in the shape of the classroom. Each size thumbnail has its own layout that is automatically saved. Classroom layouts can be saved loaded and locked. Magnify Thumbnails When you hover over a thumbnail, the thumbnail size will quickly increase. If you do not like this feature, it can be turned off by clicking on the View All button then removing the check from the Magnify option. Active Application/Website Icon In the upper right hand corners of the thumbnail you have the option of seeing an icon of the active application and website. Load/Save Profile Available under the View menu, Profiles save key teacher settings so they can quickly be loaded at a later time. The following settings are saved in a profile: • • • • • Class lists Thumbnail layouts Web Limiting URLs and button state Application Limiting programs and button state Limit Task Manager/Activity Monitor on Student

Insight User Guide

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| Using Insight
• • • • • Remote Control Take remote control of a selected student or students. This means, you can remotely use the mouse and keyboard on the selected student's computer. With Insight, you can even remote control a computer at the login prompt. In order to send the ctrl-alt-del command to a computer during remote control, you may click on the Control button's chevron menu -> Send ctrl-alt-del menu or the Monitor -> Send ctrl-alt-del menu item. During Remote Control we map the the Command key on the Mac to the Alt key on Windows and the Option key to the Windows key. Selecting multiple computers will allow you to remote control multiple computers at the same time. This only works if they look exactly the same. Limit Student Web Browsing Temporarily disable all or selected student access to the web across all browsers.* In the preferences dialog, you may choose between blocking... • • • All web activity Allowing certain websites Blocking certain websites Limit Dotted Decimal Browsing Limit Print button state Limit USB button state Mute button state Blank screens messages

This feature must be configured in the Preferences dialog and then turned on by clicking the Limit Web button or menu item. The allow and block lists recognize the wildcards "*" and "?", making it easier to limit certain kinds of websites. While the Internet is disabled, an icon on both the teacher and the student computer will indicate that the web is disabled. If a student tries to browse to a website that isn't allowed, they can optionally be shown a website that lists the allowed websites. Note*: On the Mac, Safari is the only supported browser for allowing certain websites. Block all works across all web browsers. Limit Student Applications Temporarily disable all or selected student access to specified software applications. This must be configured in the Preferences dialog and then turned on by clicking the Limit Apps button or menu. Students cannot get around this feature by simply renaming the application.

Insight User Guide

sent out to one or more students and tracked in real-time. Drive Limiting Limit student ability to access USB thumb drives and CD-ROM drives. The test questions can be randomized. .bmp).jpg. If the charge drops below 50%. This feature is supported on all Mac operating systems and PCs running Windows 2000 and higher. Secure Mode Insight can be configured to require a password to access the console.csv file. a yellow warning battery icon is displayed. Muting Mute the sound on student computers. Teachers can optionally time the test. This feature is useful when you want to lecture without the distraction of students playing with their computers. Keystroke & Application Monitoring Monitor all keystrokes that have been pressed on a computer by any user. . The message may be customized in the Preferences menu. USB keyboards and mice will NOT be affected. . Student Testing Create up to 100 question tests that can include graphics (. If the charge drops below 20%. show results to students and export the results to a . Notebook battery monitoring Monitors the battery state on a notebook or iPod. Insight User Guide .png. This feature is supported on all Mac operating systems and PCs running Windows 2000 and higher. a red critical battery icon is displayed. Student Voting Ask Yes/No or multiple choice questions from the Insight Teacher console. the students will not be able to print until you again enable printing. The percentage remaining and A/C status is also available from the Properties menu. View in real-time how many students have responded and how they responded. Once disabled. Limit Task Manager (PC) or Activity Monitor (Mac) Check this option if you want to limit the student's ability to run Task Manager or Activity Monitor. This password must match the password that was entered during the secure student install. This feature will not capture keystrokes at the login prompt or password dialogs. Blank Screens Blank-out all student screens on your channel and disable all student keyboards and mice.Insight Feature Overview | 53 Disable Student Printers Temporarily disable all or selected student printers.gif. This can be done through the Mute button or through the Mute Student Speakers menu under the Restrict menu.

exe. In the Details view you can see the student question in the 'Last Question' column. Shutdown. Insight User Guide . Simply select a student and click the Show Student button. Logoff. Choose Random Student This feature allows the teacher to let Insight randomly select a student. Files can be brought back to unique folders. In the Thumbnail view you can see the student question by moving the mouse over the thumbnail image which displays the question in a tooltip. Restart From the teacher’s console. Security status monitoring The Insight Security Monitoring tool can be accessed by clicking View Status Window. Send and Collect Files Send files to student computers and then collect them back. Mac environment. You may also run the new SecurityMonitor. the student will have control of their machine and their screen will be shown to the rest of the students in the class. Anti-tampering controls Insight attempts to prevent students from mischievously unloading the software or disrupting the classroom. shutdown. The student must be logged in for this feature to work. This feature shows all Insight traffic so that you can identify unauthorized Insight activity. The Mac student will handle C:\ and other windows paths for convenience when sending/collecting files in mixed PC. The question mark can be cleared by the teacher through a chat session or a right click on the thumbnail. logoff or restart student machines. to log all Insight activities to a file and filter those messages based on type and teacher. This is a fun way to engage students and encourage participation in the classroom. Student Question Students can click on the Insight icon and type a question to the teacher.54 | Using Insight Show a Student's Screen Send a student's screen to all other students. While the button is enabled. Send a message Send a message to any or all students. found in the Utilities folder in the product download. This is often an effective way to get a distracted student back on task. A question mark appears on their machine or thumbnail. Text Chat Initiate a text-based chat session with a single student from the teacher’s console. preserving the file names or to a single folder by renaming file names.

Starting in Insight you may also stop a running application immediately from this dialog box. View Student's Running Applications View all running applications on a student's computer and add those applications to the allowed or blocked lists. or ME operating system. but are 4 times the size and are bright red. close the Draw on Screen window by clicking on the X in the upper-right corner of the screen. the Insight Teacher can "power-on" all student PC's. Internet Explorer is supported on PCs and Safari is supported on the Mac. Multicast support One of the benefits of using TCP/IP is the availability of Multicast. These cursors are the same shape as the real cursor. Microsoft states that this will not work on certain hardware. Because some network routers or switches don't support Multicast. this option is disabled by default. (Please see Microsoft Knowledge Base Article Q220706. Easy to see mouse cursor In order for the students to better see the teacher's cursor. Student Power-Off Log off.Insight Feature Overview | 55 Co-browse the Internet Co-browse allows teacher's to browse the web using the primary tab and have the web browsers on the selected student machines actually browse to the same location as the teacher. While it has been tested successfully on Compaq. Press the left mouse button and move the mouse to draw. restart or power off student computers. Student Screen Snapshot Save a student's screen to a standard graphic file. To end this mode.bmp) The date. it may not be able to properly power down all brands or models of computers running the Windows 98.) Power on or Wake-On-LAN If your student computers are configured to take advantage of Wake-On-LAN technology. Draw on screen This option allows you to draw with a red pen on the screen. and IBM computers. but can easily be enabled in the Preferences menu on the Network tab. Insight will use the NetWare login name instead of the Microsoft login name. Multicast allows networking hardware to keep Insight traffic local to Insight computers and cross subnets. NetWare Support If the computer is a using the NetWare client software. time and student login name are displayed in the saved file. Dell.jpg or . (. a large red cursor appears in the student view. Insight User Guide . This feature might experience problems on Windows 9x machines.

Show Internet History will only work with Safari. you will see everything the student is doing. Channel Grouping The teacher can control any specific channel or group any number of channels together controlling them simultaneously. F5 on the PC or command+r on the Mac. Show Internet History Shows a list of web sites visited by the selected student. so you must go into the BIOS setup at boot time and turn it on. Insight User Guide . If the student has a question you will also see that question in the tooltip. View Only Allows teachers to supervise a selected student machine. This can be quite useful for younger students who have trouble navigating to a specific web address or starting a specific application. This occurs automatically every three minutes. Click on Administer. If you right-click a thumbnail view. you can do it from the teacher’s console. Apple's version of Wake-On-LAN will wake a Mac from sleep but will not power-on a Mac that is off. but will not be able to control that student's keyboard and mouse. you can refresh the list and see any new students that might have entered the class. medium. While monitoring. you will get a menu of options to control that student. Become a Student Machine If you want to turn the Teacher computer into a student computer temporarily. As you move your mouse over a thumbnail image. If you hover for about a second the thumbnail will optionally get larger. On the Mac. This feature works across all browsers on the PC. Run Program This feature allows you to run an application or a web site on student computers. then Become a Student Machine. the student's login name and computer name for that image appear in a tooltip. large or extra large thumbnails.56 | Using Insight Most computers ship with the Wake-On-LAN option turned off in the BIOS. View All This will show all computer screens in the classroom as a small. It will remain a student computer until it is rebooted or the current user has logged off. Refresh List By selecting this option or using the shortcut key.

When a student's machine has been disabled. If there are more buttons on the bar than you can see. See the Configuration Preferences section below… Insight User Guide . it can also be configured by holding down the "alt" key while dragging the buttons to a new location or removing them by dragging them off the button bar. "Row 1 Column 5"). On the PC. it will still appear in the list. You can also reset the toolbar back to the default in the Customize Toolbar window. but will have a graphical stop sign on the computer screen. that Display name is displayed in the Login Name column. they can be accessed through the ">>" chevron button on the upper right corner of the toolbar. it will allow an alternative name to be displayed in the Insight's Machine Name field. However. Student Name from Active Directory Insight normally displays the Windows or Novell login name. if the Student Display name is available in Active Directory.Insight Feature Overview | 57 Remove Selected Students from Class This feature temporarily disables the Insight on the selected student machines. This must be enabled by an administrator with the EnableChannelSelect. If your computers do not have meaningful Machine Names. Update Insight on Selected Students This option can be used to quickly install a new version of Insight on selected student computers. That question can be seen by the teacher by hovering the mouse over the thumbnail or looking at the Last Question column in the details view. To enable this feature.e. Change Student Channel from the Console Changes student channels from the teacher’s console. Properties Page The properties page is a useful troubleshooting tool if you need to know what teacher is taking an action on a particular student. please refer to the Install Guide. you can use this option to better name the computers (i. This is just a reminder to the teacher that this student is not controlled by Insight. Toolbar Configuration The toolbar can be customized through the menu View -> Configure Toolbar. The software is re-enabled when a student next logs into that machine.exe utility. It also shows the amount of power remaining in the battery and its charging status. Student Question Students can type in a question for the teacher. or when you use the Add Selected Student Back into Class option on that student machine. Change Machine Display Name This option does not alter the computer's actual machine name. Preferences Preferences configures how Insight works. However.

58 | Using Insight NOTE: The system administrator who set up Insight on your network most likely optimized these settings during installation. Insight User Guide . You may want to consult with that person before making any changes to the custom preferences.

double click on Testbuilder. On a Mac. On Windows paste the Testing directory from the thumbdrive.app.Using the Test Builder on a different machine | 59 Using the Test Builder on a different machine Teachers may want to create tests on a home computer or different computer on the school network. Insight User Guide . To create tests on a different computer other than the Insight Teacher computer follow these steps: 1. Windows copy the Testing directory to a thumbdrive. Save a test 7. On a Mac. On a Mac paste Testbuilder. 4. Copy the saved tests (. browse to c:\Program Files\Faronics\Insight. double click on Testbuilder. CD or network drive. In My Computer. On a Mac copy Testbuilder.app. Create a test 6. 8. CD or network drive to any Windows computer. 3. browse to Applications\Faronics Insight\Testing. 2. Browse for the newly created test and send it out to the students through the Insight Teacher console.exe to launch the Insight Test Builder. 5.app to any location.lst files) back to the c:\Program Files\Faronics\Insight\Testing folder on Windows or the Applications\Faronics Insight\Testing folder on a Mac. On Windows.

This application runs on any PC and will capture a log of Insight activity. Teachers can also access the Security Monitoring data by clicking View then Status Window. many schools have quickly been able to pinpoint students who are abusing the "appropriate use policy" of their classroom. As soon as teachers perform actions you will see the security messages. monitor and enforce the policy. Install Insight in Secure mode. (Recommended method) 3. Insight User Guide . There are three ways to deal with possible misuse.60 | Using Insight Insight Security Monitoring With a tool as powerful as Insight. A student may be tempted to find an unauthorized copy and load the teacher software to disrupt a class. With this utility. including the installation or un-installation of the Insight program. Set school policies around appropriate behavior. there's always a possibility for misuse. Install Insight in Active Directory Secure Mode which requires teachers to belong to a domain group called "Insight Teachers" in order to manage student computers. Security Monitor Security Monitor is also available in the utilities folder on the Insight download file. which requires a password. 2. 1.

Sounds Allows the teacher to turn off the sound that is played when the Show teacher or Show student button is pressed. If this option is selected.6) Insight will also restrict the InPrivate browsing feature of Internet Explorer. whether to… • • • Block all Web Browsing Allow only the following websites Block the following websites List of websites can be saved and loaded.50. Restrict IP Address and Internet Explorer InPrivate Browsing Some students were using IP address browsing to get around Insight's web limiting feature. Listed below are the settings that a teacher may want to change: Full Screen or Windowed • • Full screen shows the teacher's screen on the student's screen and disables the keyboard and mouse Windowed shows the teacher's screen on the student's screen in a re-sizeable window and does NOT disable the student's keyboard and mouse.Insight Configuration Preferences | 61 Insight Configuration Preferences The Preferences dialog contains settings for both administrators and teachers.e. Limit Task Manager / Activity Monitor on Student If checked the Task Manager on PCs and the Activity Monitor on Macs will be disabled. On Mac students the web can only be limited when students are using Safari. http://70. The wildcards "*" and "?" can be used.235. students cannot browse the web using IP addresses. (i. whether to… • Allow only the following applications Insight User Guide . This helps prevent hacking and disrupting Insight. Application Limiting Specifies when Application Limiting is enabled. On Windows students the web can be limited across all browsers. Web Limiting Specifies when Web Limiting is enabled. Blank Screen Message Allows the teacher to specify a message that will be shown when student screens are blanked. Show Dual Monitors Turns on dual monitors support on the teacher console and the student.

this feature shows the current application that is running on the student PC as an icon in the upper left hand corner of the thumbnail. save and load lists of words that alert the teacher if typed by a student. Show Last Visited Website Icon on Thumbnails When enabled. The preferences dialog shows applications running on the Teacher's PC. Drive Limiting Specifies the kinds of drives that should be blocked when you click the Limit Drives buttton. Note: There are additional options. that are described in the Installation manual and should only be changed by a system administrator. This can be on the hard drive or a network drive. Each word should be separated by a carriage return.62 | Using Insight • Block the following applications Applications can be added to either the allowed or blocked lists by clicking on the add button in the preferences dialog or by Viewing the Student's Running programs. Keystroke Alerts Create. such as the network tab. The application lists can be saved and loaded. Insight User Guide . Full Path of the Insight Folder on Student Machines Allows the teacher to specify the default location for student files. this feature shows the website that was last visited by the student as an icon in the upper right hand corner of the thumbnail. Show Current Application Icon on Thumbnails When enabled.

Insight User Guide . simply touch their thumbnail. Blank Screens 4. Multiple Choice or Verbal questions can be sent to the students. Send Message Customized messages can be sent to one. It is called the Teacher’s Assistant. Details View • • • Last used application Last visited website Battery information 9. There is an implied all selection if no thumbnails are selected. Student Question To perform a feature on the student computers you may either select one student. Insight for iOS works with all other installation modes. the messages can be modified and selected from the Teacher’s Assistant. To select a student. The Insight v7. If you want to configure a particular feature touch and hold the feature icon and a configuration dialog will appear. App limiting 7. the Teacher’s Assistant can perform the following features on Mac. However. Display a thumbnail of student computers 3. touch the feature icon again. Student results are tabulated and shown in real-time to the Teacher’s Assistant. Voting 5. touch the thumbnail again. multiple or all students.Insight for Apple products (iPad.iPhone & iPod) | 63 Insight for Apple products (iPad. Send Message 8. Web limiting 6. touch the icon for the feature you want to enable. Discover student computers 2. multiple students or all students.iPhone & iPod) Insight for iOS (Teacher and Student) cannot be installed in Secure Mode or Active Directory Secure Mode. Once you’ve selected the thumbnails. Select the students or use the implied all by selecting no students and touch the Send Message icon. Voting True/False. To turn off that feature. Windows or Thin Client students: 1. Blank Screens The blank screens messages are not pulled from the Teacher’s Console.5 teacher console runs on Apple iPad/iPhone/iPod (this feature is available in English only). To deselect. When paired with a Insight Teacher console running on either Mac or Windows. Input a message or select and existing message and touch the Send button.

To limit apps on the selected students. To limit the web on the selected students.64 | Using Insight App Limiting When the Teacher’s Assistant pairs with the Teacher Console. touch the web limiting icon. Select a Teacher Console from the list. The Teacher’s Assistant will not discover or control students unless it is paired with a teacher’s console. That question is then displayed on the Teacher’s Assistant. the current app limiting settings are downloaded to the Teacher’s Assistant. Connect the iPad to the organization’s wireless network 3. Launch the Teacher’s Assistant on the iPad by clicking on the Teacher icon on the iPad. Back on the Teacher’s Console running on your Mac or Windows computer. last used application and last visited website. To stop app limiting touch the app limiting icon again. An app limiting icon will be displayed on the thumbnail. Student Question Students can raise their hands electronically by clicking on the Insight icon on their computer and typing in a question to the teacher. Details View To view the details about a student such as their battery information. select the Administer menu. pair the Teacher’s Assistant with a Insight Teacher’s console running on either a Mac or PC. download the Insight Teacher’s Assistant from iTunes and install it on your iPad. Second. Insight User Guide . Type in the Passcode that was generated on the iPad and click OK. tap a thumbnail twice. The list contains all of the Teacher Console’s that are discoverable. 4. touch the app limiting icon. Run the Insight Teacher’s console on your Mac or PC 2. A list of iPad Teacher devices will appear. Select the appropriate device and click Authorize. To stop web limiting touch the web limiting icon again. 5. The Teacher’s Assistant install on the iPad is a two step process: • • First. Pair the Teacher’s Console with the iPad. the click on Manage Teacher’s Assistants. the current web limiting settings are downloaded to the Teacher’s Assistant. Steps to Pair the iPad Teacher’s Assistant to a Teacher Console: 1. Web Limiting When the Teacher’s Assistant pairs with the Teacher Console. 2. All of the web limiting and app limiting settings are read from the Teacher’s Console. 6. After a console is selected a passcode is generated and displayed on the iPad. Pairing the Teacher’s Assistant with a Teacher Console Pairing the Teacher’s Assistant with your Teacher’s Console is a critical step for the following reasons: 1. A web limiting icon will be displayed on the thumbnail.

5 supports iPads. if the Teacher’s Assistant app is closed. iPhones. Insight Student application is a free app available from the iTunes App Store.Insight for Apple products (iPad. The students can also send and receive messages from the teacher and change their channel when entering a new classroom. However. the Teacher’s Assistant will discover all of the computers on the Teacher’s channel and download the appropriate feature settings. you must start the Teacher’s Console on the Mac or PC before re-starting the Teacher’s Assistant app. Insight User Guide . Thumbnail From the teacher's console you can see a thumbnail of the device when running the student app. The functionality is limited to the following: Voting Each device acts as a classroom response system where students can respond to teacher questions. Battery Monitoring From the teacher's console you can see the charge remaining on the device's battery. At this point the Teacher’s Assistant will be able to perform the features even if the Teacher’s Console is closed. and iPods as students. the pairing will automatically occur when the Teacher’s Assistant is launched until the pairing has been removed in the Manage Teacher’s Assistants menu in the Teacher’s Console. Insight Student for iOS Insight 7. With the pairing complete.iPhone & iPod) | 65 Once the Teacher’s Assistant has been paired with the Teacher’s Console.

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