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THE GALLERY HOTEL {TGH}

Address: 8-10 Queensberry Place, London, UK

Fax: No 0044 7017035491


Tell No: +44 7010045477 +44 871 315 4092
+44 871 315 4137

http://www.galleryhotellondon.co.uk

Name in full:

TALLY NO: TGH/7712/YUK/VX010

We have given your application and the submitted resume a


careful consideration However, we would have contacted you
on phone for an interview but considering the number of
persons we are to contact and the encumbrances and cost, we
decided to interview you via this means, (E-mail). The Gallery
Hotel Have vacancies for immediate employment in various
fields of profession in Accountant, Duty Manager, Front
Manager, Sales Manager, Receptionists, Drivers, Bar man,
Cook, Food & Beverage Cost Controller/Manager, Customer
Manager, Computer Applicant, Software/Hardware
Engineers. Etc, Resumed -Job ID: ZGH/UK/ TGH 02467-010
cum your application. Hence, you are required to give brief
answers to the listed questions within 72hrs. Your answers will
enable us to make a final consideration to your Application.

1. How would you describe yourself?

I am confident guy having skills to pursue my life goals and


achieve success. I always look for opportunity to learn more in the
company of experienced and outstanding professionals.

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2. How would you describe your ideal job?

A job with lots of learning opportunities and a good work


environment. I love a job which requires me to interact with
different kinds of people.

3. Why did you choose this career?

I was always good in getting along with people but it was only
while working with NIIT that I realized that I had good sales skills.
So, that is when I decided to make a future in this field.

4. What motivates you to do a good job?

The desire to succeed and deliver more than what is expected of


me. Also, a driven team is a great motivator.

5. What goals do you have in your career?


life?

For career – Delivering big results while developing my own area


of expertise and making a bankable name in the industry

For Life – Living a happy, fulfilling life and having a loving


family to spend it with

6. How do you plan to achieve these goals?

• By consistently learning different skills from people around


me
• Accepting new opportunities to learn and challenging myself
to achieve more than what is expected
• Developing a good rapport with all the people I work with

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7. What do you know about our company (TGH)?

The Gallery Hotel in London is part of the EEH group. It is a


quaint, boutique hotel located near The Natural History Museum
and the Albert and Victoria Museum, the main attractions in a
happening part of South Kensington. The hotel is full of art pieces
inspired by the Victorian era.

8. What exactly do you look for in a job?

Opportunities to develop new skills and avenues for growth in the


field

9. What accomplishments have given you the most satisfaction


in your life?

I won the North Supremo Trophy along with my team in 2007 for
being the best performing team in North India Zone while working
for NIIT.

10. What is your greatest strength

Good people skills

11. What is your greatest weakness?

For this role, I think it’s the lack of experience in the hotel
industry.

12 How much do you expect if we offer you this position?

The standard pay in the industry; It’s not the most important
factor in a job for me

13. What do you believe is the most difficult part of being a


supervisor of people?

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Bringing people with different perspectives and personalities to
work together with common goals and service values

14. Can you work well under deadlines or pressure?

Yes, my last job was very goal-oriented and I believe I worked


quite well under pressure

15. Tell me about a time when you failed to meet a deadline.


What were the repercussions?

I was given a target for converting 5 prospective clients in a week


and I could manage only 3. In the next weekly sales review, the
Regional manager reprimanded me on failing to meet the target
which was embarrassing for me. But I saw to it that I more than
made up for the lag in the same month which was acknowledged
by my boss.

16. Give me an example of any major problem you faced and


how you solved it

There was once a German client to whom I had sold a premium


card. A few days later I received a mail from the customer service
department that he had filed a complaint that he wasn’t delivered
what was promised in the agreement( free 15000 air miles).
Apparently, he had missed a point in the agreement which stated
the condition he had to meet to get those air miles. I decided to
pay him a visit with a gift, I then sat him down and went through
the agreement to show him that condition after which he
understood and apologized for the misunderstanding.

17. Have you ever worked with someone that you did not get
along with as part of a team? How did you
Handle that situation?

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I am a fun guy and love to keep a light mood in my work
environment. I once made a small joke on one of my colleagues,
which everyone took with a grain of salt. Over the next couple of
days, I noticed a change in behavior of that guy towards me. I
figured it had something to do with that joke, so I confronted him
and asked him straight forward if he was offended by that, which
he was. I apologized to him and explained that it was just a casual
remark and that I had high regards for him. He understood that I
was being honest, so he forgot about the incident and our rapport
was much better than before.

18. How do you feel about the possibility of relocating?

Quite Comfortable

19. Do you have reference list

• Rohit Eleazer Lall (Business Manager)


• Mayank Rana (Sales Manager)

20. Do you have international passport?

Yes, I have also visited London as a part of an educational tour


during my MBA.

21. Which post you can display your talent without having
problem
(A) Sales Manager
(B) Front Manager

Good luck in your answers.


Regards,
Mr. Joe Smith,
Human Res. Dev. Manager
THE GALLERY HOTEL

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