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Robert P.

Pinataro
8920 Merion Drive, Atlanta, GA 30097
(770) 772-6373 *
www.linkedin.com/in/robpinataro
CAREER OBJECTIVE
Seeking a senior executive leadership role in a technology firm offering quality
products and value added services utilizing my successful experience and best p
ractices to drive profitability and shareholder value.
EXECUTIVE SUMMARY
Dynamic, innovative business visionary with successful experience leading startu
ps, transformations and turnarounds for the worldâ s premier technical enterprises, i
ncluding GE, ADP, and The Nuclear Navy. As the top business leader with P&L resp
onsibility, takes companies from insight to excellence.
* Finds business opportunities not evident to others
* Distills complexity to a simple vision
* Develops a clear path to success
* Inspires confidence, focus and execution
* Empowers leaders to beat expectations
* Delivers growth, profitability, and quality
A natural leader and alumnus of The Wharton School, the US Naval Academy, and Le
an Six Sigma, passionate about driving mid-size businesses or divisions to new l
evels of success.
EDUCATION
The Wharton School, University of Pennsylvania, MBA
U.S. Naval Academy, BS, Aerospace Engineering
University of Portsmouth, England, MSc, Environmental Engineering
PROFESSIONAL EXPERIENCE
OPEN SOLUTIONS INC (Confidential) Present
OSI is an innovative, leading Core Banking software & services provider with ove
r 5,200 clients & revenue of $410M. OSI serves the banking, credit union, insura
nce & health savings account markets.
VP/General Manager, Payment Solutions * Atlanta, Georgia, 2007 * Present
Led two business units with $72M revenue and 330 associates providing electronic
check processing, banking & health savings account services. Led 140 person off
shore operations team and Strategic Business Engineering Team driving improvemen
t of profitability and shareholder value.
* Accepted assignment to check processing business with daily system outages a
nd furious clients. Completed turnaround within 8 months, making high service qu
ality a competitive differentiator, raising client referenceability to 84% (3rd
highest in firm), and raising EBITDAO contribution from 21% to 37%.
* Partnered with clients to launch company-wide Customer Experience Program fo
r continuous improvement
VP/General Mgr Corporate Financial Solutions (CFS) * Atlanta, Georgia, 2006-20
07
Led $29M P&L and 105 associates in providing outsourced banking & health savings
account services to Fortune 500 insurance, corporate, and bank clients with $27
B in assets.
* Stepped into a business hemorrhaging leaders, sales people and clients. Buil
t new team, restored morale, & created new products. Grew revenue 8% and raised
client referenceability to 92%, the highest in company, within 9 months. Key Cli
ents: GE, Citibank, US Bank, The Prudential, The Hartford
* Expanded EBITDAO margin from 18% in 2007 to 38% in 2009 through improved ser
vice model.
AUTOMATIC DATA PROCESSING 2003 * 2006
ADP is the leading Human Capital Management Services provider with over 500,000
clients. ADP provides Payroll, Health & Welfare, COBRA/FSA, Retirement, Time & L
abor Management solutions. Key Clients include: Honeywell, Enterprise Rent-a-Car
, International Hotel Group, Citigroup, & US Bank
Vice President/General Manager COBRA/FSA Services * Atlanta, Georgia, 2004 *
2006
Led $65M P&L and 690 associates in providing COBRA, Flexible Savings Account, Co
mmuter Benefit, and Dependent Care Benefit Administration services to employers
and employees.
* Successfully recovered two business units facing client rebellion over servi
ce issues, and a long history of unprofitable operations. Grew revenue from $47M
to $66M & changed $12.2M loss to $0.8M profit in 2 yrs
Vice President/General Manager Health & Welfare Services * Stamford, Connectic
ut, 2003 * 2004
Led $17M P&L and 140 associates providing Health & Welfare benefit services to e
mployers and employees.
* Restructured unprofitable organization and created customer-focused culture.
In 9 months, doubled client satisfaction to 72%, client retention to 95%, & cut
EBITDAO loss from ($1.6M) to ($0.3M).
GENERAL ELECTRIC GLOBAL EXCHANGE SERVICES 1998 * 2003
GXS is a global supply chain automation firm with 100,000 clients and 60% of the
Fortune 500. GXS provides electronic data interchange, application & business p
rocess integration, catalog, and procurement solutions.
Manager, Business Divestiture & Integration * Gaithersburg, Maryland, 2002 *
2003
Manager, Global Market Development and Sales Operations, Gaithersburg, Maryland,
2001 * 2002
General Manager, B2B Electronic Commerce Services, Gaithersburg, Maryland, 1999
- 2001
Six Sigma Blackbelt and Master Blackbelt, Gaithersburg, Maryland, 1998 - 1999
MANTECH ADVANCED SYSTEMS INTERNATIONAL; Bethesda, Maryland, 1996 - 1998
SONALYSTS ENERGY & INDUSTRIAL SERVICES; Rockville, Maryland, 1995 - 1996
U.S. NAVY NUCLEAR PROPULSION PROGRAM (OFFICER); US & UK , 1987 * 1994
AWARDS & PROFESSIONAL TRAINING
* EC World Innovative Supply Chain Product of the Year, Top 3
* Best In Category Award for Claim Card Program, Paybefore.com Prepaid Card Co
nference
* GE Markmakers Award
* ADP Presidentâ s Club
* GE Certified Six Sigma Black Belt
* GE Crotonville: Managerial Skills Development Course
* The Dale Carnegie Course
* Dale Carnegie Sales Advantage
* US Navy Surface Warfare/Nuclear Reactor Ops Officer
* Professional Engineer, Mechanical, State of Maryland
ATTRIBUTES OF SUCCESS
* Bold & Decisive
* Visionary
* Innovative
* High Integrity
* Natural Leader
* Inspirational
* Calculated Risk Taker
* Broad & Deep Experience
* Analytical Skill
* Client Focused
* Goal-oriented
* Determined
UNIQUE ASSET
The ability to see business opportunities not evident to others, to distill comp
lex challenges to a simple vision and path to success, and to inspire people to
deliver growth, profitability and quality beyond expectations.
BOARD & PHILANTHROPIC ACTIVITIES
* US Naval Academy Recruiting Program, NAIA
* Assistant Coach, 11U Boys Travel Baseball
* Discover & Recover Inc. * Board Member
* AHA Heartwalk Atlanta, #1 Pacesetter for ADP
* Eloqua, Inc., Board Advisor
PERSONAL
* Purposeful, motivated by mission
* Devoted family man, married with two children
* Lived, worked, completed MS in U.K.
* Fitness/outdoor enthusiast
* Open to Relocation & Travel
References available upon request