Maruti Suzuki

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Maruti Suzuki India Limited

Type

Public

Traded as

BSE: 532500 NSE: MARUTI

Industry

Automotive

Founded

1981 (as Maruti Udyog Limited)

Headquarters New Delhi, India [1]

Key people

Mr. Shinzo Nakanishi, Managing Director and CEO

Products

Automobiles

Revenue

US$4.8 billion (2009) 6,903 [2]

Employees

Parent

Suzuki Motor Corporation

Website

MarutiSuzuki.com

Maruti Suzuki India Limited (Hindi: ë÷ â óú Óù ÅÁ ßì÷ î ëÝß) (NSE: MARUTI, BSE: 532500) û a partial subsidiary of Suzuki Motor Corporation of Japan, is India's largest passenger car company, accounting for over 45% of the domestic car market. The company offers a complete range of cars from entry level Maruti 800 and Alto, to hatchback Ritz, A star, Swift, Wagon-R, Estillo and sedans DZire, SX4 and Sports Utility vehicle Grand Vitara.[3] It was the first company in India to mass-produce and sell more than a million cars. It is largely credited for having brought in an automobile revolution to India. It is the market leader in India and on 17 September 2007, Maruti Udyog Limited was renamed Maruti Suzuki India Limited. The company's headquarters are located in New Delhi. [1]

Contents
y y y y y

y y y y y

1 Profile 2 Partner for the joint venture 3 Joint venture related issues 4 Industrial relations 5 Services offered o 5.1 Current sales of automobiles  5.1.1 Manufactured locally  5.1.2 Imported o 5.2 Discontinued car models o 5.3 Manufacturing facilities  5.3.1 Gurgaon Manufacturing Facility  5.3.2 Manesar Manufacturing Facility o 5.4 Sales and service network o 5.5 Maruti Insurance o 5.6 Maruti Finance o 5.7 Maruti TrueValue o 5.8 N2N Fleet Management o 5.9 Accessories o 5.10 Maruti Driving School 6 Issues and problems 7 Exports 8 See also 9 References and notes 10 External links

[edit] Profile

As of 10 May 2007.The old logo of Maruti Suzuki India Limited. Later the logo of Suzuki Motor Corp. Uttarakhand Himalayas Maruti Suzuki plant in Gurgaon Maruti Suzuki is India and Nepal's number one leading automobile manufacturer and the market leader in the car segment.2% by Suzuki of Japan. was also added to it 'To Munsiyari on a Maruti 800'. its only competitors. Maruti Suzuki has produced over 5 Million vehicles. Govt. . both in terms of volume of vehicles sold and revenue earned. Through 2004. Govt. 18.the Hindustan Ambassador and Premier Padmini were both around 25 years out of date at that point. Until recently. though the actual production commenced in 1983 with the Maruti 800. Maruti Suzukis are sold in India and various several other countries. The BJP-led government held an initial public offering of 25% of the company in June 2003. depending upon export orders. Maruti Udyog Limited (MUL) was established in February 1981. and 54. based on the Suzuki Alto kei car which at the time was the only modern car available in India. of India sold its complete share to Indian financial institutions. With this. of India no longer has stake in Maruti Udyog. Models similar to Maruti Suzukis (but not manufactured by Maruti Udyog) are sold by Suzuki Motor Corporation and manufactured in Pakistan and other South Asian countries.28% of the company was owned by the Indian government.

842 cars. Hanuman). Due to the large number of Maruti 800s sold in the Indian market. Maruti 800. launched in February 2007 comprise a vehicle assembly plant with a capacity of 100. Grand Vitara. over six million Maruti Suzuki cars are on Indian roads since the first car was rolled out on 14 December 1983. Maruti Suzuki Alto tops the sales charts and Maruti Suzuki Swift is the largest selling in A2 segment. Maruti Suzuki sold 764. Swift. It has been rated first in customer satisfaction among all car makers in India from 1999 to 2009 by J D Power Asia Pacific. Maruti 800.000 engines and transmissions.[4] Further information: Timeline of Maruti Suzuki [edit] Partner for the joint venture .000 units annually. During 2007-08. Ritz. lightweight engine that is clean and fuel efficient. Eeco. Omni. Estilo. Currently. Gypsy.The company annually exports more than 50. A-star. the parent company. Manesar and Gurgaon facilities have a combined capability to produce over 700. Swift DZire. Nearly 75.2 per cent of Maruti Suzuki. of which 53.000 units per annum. Kizashi. till 2004. SX4. The rest is owned by public and financial institutions. Suzuki¶s technical superiority lies in its ability to pack power and performance into a compact. was the India's largest selling compact car ever since it was launched in 1983. In all. It is listed on the Bombay Stock Exchange and National Stock Exchange in India.000 people are employed directly by Maruti Suzuki and its partners. which owns 54. is a global leader in mini and compact cars for three decades. More than a million units of this car have been sold worldwide so far. Its manufacturing facilities are located at two facilities Gurgaon and Manesar south of Delhi. The Manesar facilities. Alto. remaining all models are manufactured in Maruti Suzuki's Gurgaon Plant. Suzuki Motor Corporation.000 units per year and a Diesel Engine plant with an annual capacity of 100. Maruti Suzuki offers 14 models. A-star and SX4 are manufactured in Manesar. More than half the cars sold in India are Maruti Suzuki cars. Swift. the term "Maruti" is commonly used to refer to this compact car model ("Maruti" is another name of the Hindu god. Maruti Suzuki has been the leader of the Indian car market for over two decades. Japan.000 cars annually.000 cars and has an extremely large domestic market in India selling over 730. Swift DZire. Grand Vitara and Kizashi are imported from Japan as completely built units(CBU). Maruti Suzuki¶s Gurgaon facility has an installed capacity of 350. WagonR. The company is a subsidiary of Suzuki Motor Corporation.024 were exported.

and further to 50% in 1992. Till today he is regarded as instrumental for the success of Maruti Suzuki. Osamu Suzuki. Initial rounds of discussion were held with the giants of the automobile industry in Japan including Toyota. Delhi. was designed and is made only in India. was the managing director of the company since the inception of the joint venture.[6] Besides being Suzuki's largest subsidiary in terms of car sales. Nissan and Honda.C. Osamu in an article writes that it subtly massaged their (Indian delegation's) egos and also convinced them about the sincerity of Suzuki's bid. land purchase at government prices for setting up the factory Gurgaon and reduced or removal of excise tariffs. While the major companies were personally represented in the initial rounds of discussion. In 1982 both the venture partners had entered into an agreement to nominate their candidate for the post of Managing Director and every Managing Director will have a tenure of five years[7] Initially R.[5] [edit] Joint venture related issues Maruti Suzuki's A-Star vehicle during its unveiling in Pragati Maidan. the Indira Gandhi government assigned a delegation of Indian technocrats to hunt for a collaborator for the project. Maruti Suzuki is also Suzuki's leading research and development arm outside Japan Relationship between the Government of India. under the United Front (India) coalition and Suzuki Motor Corporation over the joint venture was a point of heated debate in the Indian media till Suzuki Motor Corporation gained the controlling stake. Suzuki's bid was considered negligible. This highly profitable joint venture that had a near monopolistic trade in the Indian automobile market and the nature of the partnership built up till then was the underlying reason for most issues.Bhargava.Sanjay Gandhi owned the Maruti Technical Services Limited. Chairman and CEO of the company ensured that he was present in all the rounds of discussion. Suzuki Motor Corporation was at that time a small player in the four wheeler automobile sector and had major share in the two wheeler segment. Suzuki's fifth global car model. Joining . A-Star. Suzuki in return received a lot of help from the government in such matters as import clearances for manufacturing equipment (against the wishes of the Indian machine tool industry then and its own socialistic ideology). The success of the joint venture led Suzuki to increase its equity from 26% to 40% in 1987. After the death of Sanjay Gandhi. This ensured that Suzuki conscientiously nursed Maruti Suzuki through its infancy to become one of its flagship ventures. which ran into trouble and was liquidated.

Jagdish Khattar. when it became predominantly government controlled for a while. demanding among other things. The Staff union opposed this sell-off plan on the grounds that the company will lose a major business advantage of being subsidised by the Government. Later in 1987 he was promoted as Chief General Manager. going on a six-hour tools-down strike at its Gurgaon plant.[8] After completing his five year tenure. . revision of the incentive scheme offered and implementation of a pension scheme. Mr. Media stated from the Maruti Suzuki sources that Bhaskarudu was interested to indigenise most of components for the models including gear boxes especially for Maruti 800. 1988 as Director. 1989 Director.L.[11] The relation strained when Suzuki Motor Corporation moved to Delhi High Court to bring a stay order against the appointment of Mr.in 1982 he held several key positions in the company before heading the company as Managing Director. Bhargava later assumed the office of Part-Time Chairman. even today the gear boxes are still imported from Japan and are assembled at the Gurgaon facility. Employees struck work for six hours in October 2000. Suzuki also felt that Bhaskarudu was a proxy for the Government and would not let it increase its stake in the venture. Materials and in 1993 as Joint Managing Director. Government of India refuted the charges. But with the change in management in 1997.[10] If Maruti Suzuki would have been able to indigenise gear boxes then Maruti Suzuki would have been able to manufacture all the models without the technical assistance from Suzuki. irked over the suspension of nine employees. However. Mr. Its emphasis of a Japanese work culture and the modern manufacturing process. and from 1 January 2000. The issue was resolved in an out-of-court settlement and both the parties agreed that R S S L N Bhaskarudu would serve up to 31 December 1999. This remains true. Bhaskarudu. Executive Director of Maruti Udyog Limited would assume charges as the Managing Director. Bhaskarudu was "incompetent" and wanted someone else. and had stated in parliament that the Suzuki Motor Corporation is unwilling to localize manufacturing and reduce imports. and the conflict between the United Front Government and Suzuki may have been the cause of unrest among employees. Bhaskarudu had joined Maruti Suzuki in 1983 after spending 21 years in the Public sector undertaking Bharat Heavy Electricals Limited as General Manager. [edit] Industrial relations For most of its history. Productions and Projects. Suzuki Motor Corporation didn't attend the Annual General Meeting of the Board with the reason of it being called on a short notice. the Ministry of Industries. demanding revision of the incentive-linked pay and threatened to fast to death if the suspended employees were not reinstated.[9] Later Suzuki Motor Corporation went on record to state that Mr. first instituted in Japan in the 1970s.[12] Many politicians believed. Currently he is on the Board of Directors. The Government nominated Mr. following a disinvestments policy. the NDA government. Till today the issue of localization of gear boxes is highlighted in the press.S. was accepted by the workforce of the company without any difficulty. proposed to sell part of its stake in Maruti Suzuki in a public offering. S.N. A major row broke out in September 2000 when employees of Maruti Udyog Ltd (MUL) went on an indefinite strike. Bhaskarudu as the Managing Director on 27 August 1997. Maruti Udyog Limited had relatively few problems with its labour force. About this time.

with four MUL employees going on a fast-unto-death. .[13] [edit] Services offered [edit] Current sales of automobiles Maruti Omni India's Corps of Military Police personnel patrolling the Wagah border crossing in the Punjab in a Maruti Gypsy.The standoff with the management continued to December with a proposal by the management to end the two-month long agitation rejected with a demand for reinstatement of 92 dismissed workers. In December the company's shareholders met in New Delhi in an AGM that lasted 30 minutes. At the same time around 1500 plant workers from the MUL's Gurgaon facility were agitating outside the company's corporate office demanding commencement of production linked incentives. The management has refused to pass on the benefits citing increased competition and lower margins. a better pension scheme and other benefits.

.Maruti Alto Maruti Suzuki Swift Maruti Suzuki Zen Estilo Suzuki SX4 5th Generation Suzuki Alto is sold as Maruti Suzuki A-Star in India.

Swift DZire (Launched 2008) 10. Eeco (Launched 2010) 13. Swift (Launched 2005) 7. SX4 (Launched 2007) 9. Ritz (Launched 2009) 12. A-star (Launched 2008) 11. Estilo (Launched 2009) 8. Alto (Launched 2000) 6. Alto K10(Launched 2010) [edit] Imported . 800 (Launched 1983) 2. WagonR (Launched 2002) 5. Gypsy (Launched 1985) 4.Maruti Suzuki Swift DZire Suzuki Splash is sold as Maruti Suzuki Ritz in India. [edit] Manufactured locally 1. Omni (Launched 1984) 3.

4. The Manesar Plant produces the A-star.000 vehicles annually but productivity improvements have enabled it to manufacture 700. 2.[14] Both manufacturing facilities have a combined production capacity of 1. 5. Estilo. The Gurgaon Facilities manufactures the 800. Swift. It has 2. Kizashi (Launched 2011) [edit] Discontinued car models 1.314 cities in India. out of which 71 have been developed in-house.Suzuki Grand Vitara 1. The entire facility is equipped with more than 150 robots.4 km2).000 vehicles annually.000 K-Series engines annually.000 vehicles annually. [edit] Manesar Manufacturing Facility The Manesar Manufacturing Plant was inaugurated in February 2007 and is spread over 600 acres (2. 7. [edit] Gurgaon Manufacturing Facility The Gurgaon Manufacturing Facility has three fully integrated manufacturing plants and is spread over 300 acres (1. .250. The Gurgaon facilities also manufacture 240. Swift DZire and SX4.2 km2).000 vehicles annually in October 2008.000 vehicles annually but this was increased to 300. All three plants have an installed capacity of 350. Omni. [edit] Sales and service network As of 31 March 2011 Maruti Suzuki has 933 dealerships across 666 towns and cities in all states and union territories of India. Grand Vitara (Launched 2007) 2. The production capacity was further increased by 250.000 vehicles taking total production capacity to 550. Gypsy and Eeco.946 service stations (inclusive of dealer workshops and Maruti Authorised Service Stations) in 1. Alto. 3.395 towns and cities throughout India[15].000 vehicles annually. WagonR. *Source 1000 (1990±1994) Zen (1993±2006) Esteem (1994±2008) Baleno (1999±2007) Zen Estilo (2006±2009) Versa (2001±2010) Grand Vitara XL7 (2003±2007) [edit] Manufacturing facilities Maruti Suzuki has two state-of-the-art manufacturing facilities in India. 6. Initially it had a production capacity of 100. It has 30 Express Service Stations on 30 National Highways across 1.

The Express Service stations help many stranded vehicles on the highways by sending across their repair man to the vehicle.[16] [edit] Maruti Insurance Launched in 2002 Maruti Suzuki provides vehicle insurance to its customers with the help of the National Insurance Company.[18] [edit] Maruti Finance To promote its bottom line growth.Service is a major revenue generator of the company. and Sundaram to start this venture including its strategic partners in car finance. New India Assurance and Royal Sundaram. The service was set up the company with the inception of two subsidiaries Maruti Insurance Distributors Services Pvt. Other automobile companies have not been able to match this benchmark set by Maruti Suzuki. Kotak Mahindra. Maruti Suzuki launched Maruti Finance in January 2002. Ltd and Maruti Insurance Brokers Pvt. SBI-Maruti Finance is currently available in 166 cities across India. where Maruti Suzuki trains the local staff. By December 2005 they were able to sell more than two million insurance policies since its inception. ICICI Limited. HDFC Bank. Most of the service stations are managed on franchise basis.[21] Maruti Suzuki From Wikipedia.000 vehicles through SBI-Maruti Finance. Again the company entered into a strategic partnership with SBI in March 2003[20] Since March 2003. Prior to the start of this service Maruti Suzuki had started two joint ventures Citicorp Maruti and Maruti Countrywide with Citi Group and GE Countrywide respectively to assist its client in securing loan. Maruti has sold over 12. the free encyclopedia Jump to: navigation.[19] Maruti Suzuki tied up with ABN Amro Bank. Standard Chartered Bank. Limited[17] This service started as a benefit or value addition to customers and was able to ramp up easily. search Maruti Suzuki India Limited Type Public Traded as BSE: 532500 NSE: MARUTI . Bajaj Allianz.

to hatchback Ritz. The company's headquarters are located in New Delhi.8 billion (2009) 6. A star. Managing Director and CEO Products Automobiles Revenue US$4. It is the market leader in India and on 17 September 2007. BSE: 532500) ùÅÁ a partial subsidiary of Suzuki Motor Corporation of Japan. Swift. is India's largest passenger car company. It is largely credited for having brought in an automobile revolution to India. Maruti Udyog Limited was renamed Maruti Suzuki India Limited. Shinzo Nakanishi. [1] Contents y y y y y 1 Profile 2 Partner for the joint venture 3 Joint venture related issues 4 Industrial relations 5 Services offered . accounting for over 45% of the domestic car market. SX4 and Sports Utility vehicle Grand Vitara. Estillo and sedans DZire. The company offers a complete range of cars from entry level Maruti 800 and Alto.903 [2] Employees Parent Suzuki Motor Corporation Website MarutiSuzuki.[3] It was the first company in India to mass-produce and sell more than a million cars.com Maruti Suzuki India Limited (Hindi: ë÷ â óú û Ó ßì÷ î ëÝß) (NSE: MARUTI. India Key people Mr.Industry Automotive Founded 1981 (as Maruti Udyog Limited) [1] Headquarters New Delhi. Wagon-R.

2 Discontinued car models o 5.5 Maruti Insurance o 5.4 Sales and service network o 5.2 Imported o 5.3.2 Manesar Manufacturing Facility o 5.7 Maruti TrueValue o 5.10 Maruti Driving School 6 Issues and problems 7 Exports 8 See also 9 References and notes 10 External links o [edit] Profile The old logo of Maruti Suzuki India Limited.1 Gurgaon Manufacturing Facility  5.y y y y y 5.1 Current sales of automobiles  5.6 Maruti Finance o 5.9 Accessories o 5.3. Later the logo of Suzuki Motor Corp. Uttarakhand Himalayas .3 Manufacturing facilities  5. was also added to it 'To Munsiyari on a Maruti 800'.1.1.8 N2N Fleet Management o 5.1 Manufactured locally  5.

Govt. and 54. its only competitors. Maruti 800. of India sold its complete share to Indian financial institutions. launched in February 2007 comprise a vehicle assembly plant with a capacity of 100. Until recently. the term "Maruti" is commonly used to refer to this compact car model ("Maruti" is another name of the Hindu god.000 cars annually. Its manufacturing facilities are located at two facilities Gurgaon and Manesar south of Delhi.2% by Suzuki of Japan. The company annually exports more than 50. of India no longer has stake in Maruti Udyog. Maruti Udyog Limited (MUL) was established in February 1981.000 units per annum. Currently. Maruti Suzuki has been the leader of the Indian car market for over two decades. Maruti Suzuki Alto tops the sales charts and Maruti Suzuki Swift is the largest selling in A2 segment. till 2004. Hanuman). More than a million units of this car have been sold worldwide so far. The BJP-led government held an initial public offering of 25% of the company in June 2003. based on the Suzuki Alto kei car which at the time was the only modern car available in India. was the India's largest selling compact car ever since it was launched in 1983. Govt. Manesar and Gurgaon facilities have a combined capability to produce over 700. depending upon export orders. both in terms of volume of vehicles sold and revenue earned. Maruti Suzuki¶s Gurgaon facility has an installed capacity of 350.the Hindustan Ambassador and Premier Padmini were both around 25 years out of date at that point. Due to the large number of Maruti 800s sold in the Indian market.000 engines and transmissions. though the actual production commenced in 1983 with the Maruti 800. As of 10 May 2007. Maruti Suzukis are sold in India and various several other countries. Models similar to Maruti Suzukis (but not manufactured by Maruti Udyog) are sold by Suzuki Motor Corporation and manufactured in Pakistan and other South Asian countries. With this.000 units annually. The Manesar facilities. 18. Maruti Suzuki has produced over 5 Million vehicles.28% of the company was owned by the Indian government. .000 units per year and a Diesel Engine plant with an annual capacity of 100. Through 2004.000 cars and has an extremely large domestic market in India selling over 730.Maruti Suzuki plant in Gurgaon Maruti Suzuki is India and Nepal's number one leading automobile manufacturer and the market leader in the car segment.

of which 53. which owns 54. After the death of Sanjay Gandhi. Ritz.024 were exported. Swift.000 people are employed directly by Maruti Suzuki and its partners. This ensured that Suzuki conscientiously nursed Maruti Suzuki through its infancy to become one of its flagship ventures. Initial rounds of discussion were held with the giants of the automobile industry in Japan including Toyota. Grand Vitara. WagonR. remaining all models are manufactured in Maruti Suzuki's Gurgaon Plant. The rest is owned by public and financial institutions. which ran into trouble and was liquidated.[5] [edit] Joint venture related issues . the parent company. Maruti 800. Swift DZire. It has been rated first in customer satisfaction among all car makers in India from 1999 to 2009 by J D Power Asia Pacific. During 2007-08. Eeco. land purchase at government prices for setting up the factory Gurgaon and reduced or removal of excise tariffs. Suzuki Motor Corporation was at that time a small player in the four wheeler automobile sector and had major share in the two wheeler segment. Swift. Swift DZire. Grand Vitara and Kizashi are imported from Japan as completely built units(CBU). Suzuki Motor Corporation. Alto. Osamu in an article writes that it subtly massaged their (Indian delegation's) egos and also convinced them about the sincerity of Suzuki's bid. Maruti Suzuki sold 764. Japan. Suzuki¶s technical superiority lies in its ability to pack power and performance into a compact. lightweight engine that is clean and fuel efficient. Suzuki in return received a lot of help from the government in such matters as import clearances for manufacturing equipment (against the wishes of the Indian machine tool industry then and its own socialistic ideology). Nearly 75. While the major companies were personally represented in the initial rounds of discussion. It is listed on the Bombay Stock Exchange and National Stock Exchange in India. A-star and SX4 are manufactured in Manesar.842 cars. Kizashi.2 per cent of Maruti Suzuki. Estilo. SX4. over six million Maruti Suzuki cars are on Indian roads since the first car was rolled out on 14 December 1983. Nissan and Honda. Suzuki's bid was considered negligible.[4] Further information: Timeline of Maruti Suzuki [edit] Partner for the joint venture Sanjay Gandhi owned the Maruti Technical Services Limited. Omni. is a global leader in mini and compact cars for three decades. Osamu Suzuki. Maruti Suzuki offers 14 models. In all. Chairman and CEO of the company ensured that he was present in all the rounds of discussion. Gypsy. A-star. the Indira Gandhi government assigned a delegation of Indian technocrats to hunt for a collaborator for the project.More than half the cars sold in India are Maruti Suzuki cars. The company is a subsidiary of Suzuki Motor Corporation.

Joining in 1982 he held several key positions in the company before heading the company as Managing Director. the Ministry of Industries. Till today he is regarded as instrumental for the success of Maruti Suzuki. was designed and is made only in India.Bhargava. This highly profitable joint venture that had a near monopolistic trade in the Indian automobile market and the nature of the partnership built up till then was the underlying reason for most issues.C. Suzuki also felt that Bhaskarudu was a proxy for the Government and would not let it increase its stake in the venture. under the United Front (India) coalition and Suzuki Motor Corporation over the joint venture was a point of heated debate in the Indian media till Suzuki Motor Corporation gained the controlling stake. Bhargava later assumed the office of Part-Time Chairman. However. 1988 as Director.[9] Later Suzuki Motor Corporation went on record to state that Mr.S.[10] If Maruti Suzuki would have been able to indigenise gear boxes then Maruti Suzuki would have been able to manufacture all the models without the technical assistance from Suzuki. Bhaskarudu as the Managing Director on 27 August 1997. Suzuki's fifth global car model. In 1982 both the venture partners had entered into an agreement to nominate their candidate for the post of Managing Director and every Managing Director will have a tenure of five years[7] Initially R.[6] Besides being Suzuki's largest subsidiary in terms of car sales. Bhaskarudu was "incompetent" and wanted someone else.[8] After completing his five year tenure. and further to 50% in 1992.Maruti Suzuki's A-Star vehicle during its unveiling in Pragati Maidan. Bhaskarudu had joined Maruti Suzuki in 1983 after spending 21 years in the Public sector undertaking Bharat Heavy Electricals Limited as General Manager. Delhi. Maruti Suzuki is also Suzuki's leading research and development arm outside Japan Relationship between the Government of India. was the managing director of the company since the inception of the joint venture. The Government nominated Mr. Government of India refuted the charges. Mr. Till today the issue of localization of gear boxes is highlighted in the press. Materials and in 1993 as Joint Managing Director. S. 1989 Director. Mr. Later in 1987 he was promoted as Chief General Manager.[11] . Productions and Projects. Currently he is on the Board of Directors. A-Star. Suzuki Motor Corporation didn't attend the Annual General Meeting of the Board with the reason of it being called on a short notice.L. Media stated from the Maruti Suzuki sources that Bhaskarudu was interested to indigenise most of components for the models including gear boxes especially for Maruti 800.N. The success of the joint venture led Suzuki to increase its equity from 26% to 40% in 1987.

irked over the suspension of nine employees. going on a six-hour tools-down strike at its Gurgaon plant. proposed to sell part of its stake in Maruti Suzuki in a public offering. This remains true. Its emphasis of a Japanese work culture and the modern manufacturing process. In December the company's shareholders met in New Delhi in an AGM that lasted 30 minutes. the NDA government. Executive Director of Maruti Udyog Limited would assume charges as the Managing Director. and had stated in parliament that the Suzuki Motor Corporation is unwilling to localize manufacturing and reduce imports. The management has refused to pass on the benefits citing increased competition and lower margins. At the same time around 1500 plant workers from the MUL's Gurgaon facility were agitating outside the company's corporate office demanding commencement of production linked incentives. demanding among other things. A major row broke out in September 2000 when employees of Maruti Udyog Ltd (MUL) went on an indefinite strike. and the conflict between the United Front Government and Suzuki may have been the cause of unrest among employees. revision of the incentive scheme offered and implementation of a pension scheme. The Staff union opposed this sell-off plan on the grounds that the company will lose a major business advantage of being subsidised by the Government. following a disinvestments policy.[13] [edit] Services offered [edit] Current sales of automobiles . But with the change in management in 1997. with four MUL employees going on a fast-unto-death. demanding revision of the incentive-linked pay and threatened to fast to death if the suspended employees were not reinstated. was accepted by the workforce of the company without any difficulty. Employees struck work for six hours in October 2000. About this time. a better pension scheme and other benefits.The relation strained when Suzuki Motor Corporation moved to Delhi High Court to bring a stay order against the appointment of Mr. first instituted in Japan in the 1970s. Jagdish Khattar. Maruti Udyog Limited had relatively few problems with its labour force. and from 1 January 2000.[12] Many politicians believed. when it became predominantly government controlled for a while. even today the gear boxes are still imported from Japan and are assembled at the Gurgaon facility. [edit] Industrial relations For most of its history. The standoff with the management continued to December with a proposal by the management to end the two-month long agitation rejected with a demand for reinstatement of 92 dismissed workers. The issue was resolved in an out-of-court settlement and both the parties agreed that R S S L N Bhaskarudu would serve up to 31 December 1999. Bhaskarudu.

Maruti Omni India's Corps of Military Police personnel patrolling the Wagah border crossing in the Punjab in a Maruti Gypsy. Maruti Alto Maruti Suzuki Swift .

Maruti Suzuki Swift DZire .Maruti Suzuki Zen Estilo Suzuki SX4 5th Generation Suzuki Alto is sold as Maruti Suzuki A-Star in India.

Gypsy (Launched 1985) 4. Alto K10(Launched 2010) [edit] Imported Suzuki Grand Vitara 1. Swift DZire (Launched 2008) 10. Zen (1993±2006) 3. Swift (Launched 2005) 7. A-star (Launched 2008) 11. 1000 (1990±1994) 2. WagonR (Launched 2002) 5. Eeco (Launched 2010) 13. Alto (Launched 2000) 6. Kizashi (Launched 2011) [edit] Discontinued car models 1. Esteem (1994±2008) . 800 (Launched 1983) 2.Suzuki Splash is sold as Maruti Suzuki Ritz in India. [edit] Manufactured locally 1. SX4 (Launched 2007) 9. Omni (Launched 1984) 3. Grand Vitara (Launched 2007) 2. Estilo (Launched 2009) 8. Ritz (Launched 2009) 12.

Alto. out of which 71 have been developed in-house.000 vehicles annually. where Maruti Suzuki trains the local staff. Swift.000 vehicles annually.946 service stations (inclusive of dealer workshops and Maruti Authorised Service Stations) in 1. Swift DZire and SX4. Service is a major revenue generator of the company. Other automobile companies have not been able to match this benchmark set by Maruti Suzuki.000 vehicles annually but productivity improvements have enabled it to manufacture 700. [edit] Manesar Manufacturing Facility The Manesar Manufacturing Plant was inaugurated in February 2007 and is spread over 600 acres (2. It has 2.2 km2). The . New India Assurance and Royal Sundaram. Omni. Most of the service stations are managed on franchise basis. [edit] Sales and service network As of 31 March 2011 Maruti Suzuki has 933 dealerships across 666 towns and cities in all states and union territories of India.[16] [edit] Maruti Insurance Launched in 2002 Maruti Suzuki provides vehicle insurance to its customers with the help of the National Insurance Company.[14] Both manufacturing facilities have a combined production capacity of 1. The production capacity was further increased by 250. It has 30 Express Service Stations on 30 National Highways across 1. *Source Baleno (1999±2007) Zen Estilo (2006±2009) Versa (2001±2010) Grand Vitara XL7 (2003±2007) [edit] Manufacturing facilities Maruti Suzuki has two state-of-the-art manufacturing facilities in India. The Gurgaon Facilities manufactures the 800.395 towns and cities throughout India[15]. Initially it had a production capacity of 100. [edit] Gurgaon Manufacturing Facility The Gurgaon Manufacturing Facility has three fully integrated manufacturing plants and is spread over 300 acres (1.4 km2).000 K-Series engines annually.000 vehicles annually. Bajaj Allianz.000 vehicles annually but this was increased to 300. Gypsy and Eeco.000 vehicles annually in October 2008.250. The Express Service stations help many stranded vehicles on the highways by sending across their repair man to the vehicle. Estilo. The Manesar Plant produces the A-star. WagonR. All three plants have an installed capacity of 350.000 vehicles taking total production capacity to 550. 5. The Gurgaon facilities also manufacture 240. 7.4. 6.314 cities in India. The entire facility is equipped with more than 150 robots.

[21] . By December 2005 they were able to sell more than two million insurance policies since its inception.service was set up the company with the inception of two subsidiaries Maruti Insurance Distributors Services Pvt. Limited[17] This service started as a benefit or value addition to customers and was able to ramp up easily. Again the company entered into a strategic partnership with SBI in March 2003[20] Since March 2003. Maruti has sold over 12.000 vehicles through SBI-Maruti Finance. HDFC Bank. Maruti Suzuki launched Maruti Finance in January 2002. Prior to the start of this service Maruti Suzuki had started two joint ventures Citicorp Maruti and Maruti Countrywide with Citi Group and GE Countrywide respectively to assist its client in securing loan. and Sundaram to start this venture including its strategic partners in car finance.[19] Maruti Suzuki tied up with ABN Amro Bank. Kotak Mahindra. Ltd and Maruti Insurance Brokers Pvt. SBI-Maruti Finance is currently available in 166 cities across India. Standard Chartered Bank. ICICI Limited.[18] [edit] Maruti Finance To promote its bottom line growth.