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The communications management plan usually provides all of the following except:
* A) Information to be communicated, including language, format, content, and level of detail * B) Time frame and frequency for the distribution of required information * C) Methods or technologies used to convey the information, such as memos, e-mail, and/or press releases * D) Memos, correspondence, reports, and documents related to the project from all stakeholders
2. Manual filing systems, electronic databases, electronic communication tools, and web interfaces to scheduling and project management software are examples of
* A) Integrated project management information systems (IPMIS) * B) Internal communication systems * C) Information distribution tools * D) Project records
3. Factors related to communication technology that can affect the project generally include all of the following except
* A) Duration of the project * B) Availability of technology * C) Executive requirements * D) Urgency of the need for information
4. As part of the communications process, the sender is responsible for
* A) Ensuring the receiver agrees with the message * B) Confirming that the information is properly understood * C) Presenting the information in the most favorable manner * D) Decoding the medium correctly
5. As part of the communications process, the receiver is responsible for:
* A) Agreeing with the sender`s message * B) Pretending that the message is received only partially, to encourage further discussions * C) Making sure that the information is received in its entirely, understood correctly, and acknowledged * D) Specifying that a verbal message does not give insight to problem areas, and requiring that the message be reduced to writing to avoid potential confusion
6. Information typically used to determine project communication requirements includes all of the following except
* A) Project organization and stakeholder responsibility relationships * B) Disciplines, departments, and specialties involved in the project * C) Logistics of how many persons will be involved with the project and at which locations * D) Availability of in place technology at the project location
7. Communication activity has many potential dimensions that generally include all of the following except
* A) Written, oral, and non-verbal * B) Internal and external * C) Conceptual and definitive * D) Formal and informal
You are discussing. This long process is called what? * A) Risk analysis * B) Quality determination * C) Scope creation * D) Identify Stakeholders -- 1. and which interpersonal skills will help communicate effectively with various project stakeholders 10. Project managers spend the majority of their time communicating with team members and other project stakeholders. what information to receive. relationships.8. Lessons learned documentation generally includes all of the following except: * A) The causes of issues * B) Updates of the statement of work to reflect training and learning requirements * C) Reasoning behind the corrective action chosen * D) Other types of lessons learned about information distribution 9. the project manager should generally do all of the following except * A) Calculate the potential number of communication channels accurately and update it regularly to develop a bridge between diverse stakeholders and a common perspective on the project among them. To communicate effectively. You are interviewing the homeowners to determine their wants and needs for the home construction. Which one of the following is an assumption? . You are the project manager of a home construction project. regardless of their cultural and organizational backgrounds * B) Develop an awareness of the communication styles of other parties involved in the project * C) Develop an awareness of cultural issues. room by room. what they would like in their home. and personalities of project stakeholders * D) Understand what information to provide.
the situation is favorable. indicating an unfavorable situation. the network engineer. They have concerns that your labor estimates may be too aggressive.000. only more labor will be added * B) Nothing. and your critical path has slipped. only more costs will be added * C) The schedule will take longer to complete * D) The project duration will increase 3.* A) The project must be completed by November * B) The project must cost less than $250 million. what can be determined regarding your schedule variance? * A) At -$300. the project manager. your planned value is $1. * D) At -$300. is available on July 4? * A) Resource calendar * B) Project calendar * C) Project schedule * D) HR calendar 4. as physical progress is being accomplished at a lower cost than was forecasted. You have created the project schedule and management has asked to review the schedule. * D) The project must be completed by the end of the year because of a new regulation. .200. the situation is favorable. you have a behind-schedule condition. 2. Which calendar will tell you. and your earned value is $1. * B) At + $300. the physical progress is being accomplished at a slower rate than is planned. Assume that your actual costs are $1.500. as physical progress is being accomplished ahead of your plan. Based on these data. * C) The project must be completed in the summer because the weather is better. * C) At + $500. if Juana. If management recommends resource leveling what will likely happen to your project schedule? * A) Nothing.
but the data should include all the following items except. which means that you should. and your project is in an atypical situation 6. The CPI on your project is 0. The simulation then will use the collected data from each activity to calculate a distribution curve (or range) for the possible outcomes of the total project. A number of items may be part of the schedule data for the project. including the length of the life-cycle phase * C) Place emphasis on improving the productivity by which work was being performed * D) Recognize that your original estimates were fundamentally flawed. Which tool or technique is not used for schedule control? .5.44. * A) Schedule activities * B) Activity attributes * C) Identified assumptions * D) Resource breakdown structure 8. Your project is considered very risky. You plan to perform numerous what if scenarios on your schedule using simulation software that will define each schedule activity and calculate a range of possible durations for each activity. The amount of additional detail will vary. Your planned approach is an example of which following technique? * A) Three Point Estimation * B) Monte Carlo analysis * C) Linear programming * D) Concurrent engineering 7. * A) Place emphasis on improving the timeliness of the physical progress * B) Reassess the life-cycle costs of your product.
0-50-100. * B) Final output of creating the WBS is described in terms of schedule activities. * D) Final output of creating the WBS is described in terms of the scope of the project. Decomposition is a technique used to break larger. * A) Three-point estimate formulas * B) Cost of quality assumptions * C) Reserve analysis (contingency reserves) * D) Basis of estimates . --- 1. Along with defining the WBS to the level that the earned value analysis will be performed and establishing how earned value will be credited to the project (0-100.* A) Variance analysis * B) Project management software * C) Work performance information * D) Schedule change control system 9. which following rule is also recognized in regards to performance measurement? * A) Determine the formula for calculating the estimate to complete (ETC) for the project * B) Determine the code of accounts allocation provision for the WBS * C) Determine the formula for calculating the estimate at completion (EAC) for the project * D) Determine the variance thresholds to be used in the project 2. and so on). A cost management plan should establish and document the various earned value rules of performance measurement. The estimate costs process uses all the following tools and techniques except. Which following statement best describes the role decomposition plays in creating the WBS? * A) Final output of creating the WBS is described in terms of phases of a project life cycle. * C) Final output of creating the WBS is described in terms of deliverables or tangible items. complex items into smaller and more manageable items.
* C) EVM is used to determine the cost performance that must be realized for the remaining work of the project to meet the goal. You know all of the following statements are true regarding Control Costs except for which one? * A) A description of how cost changes should be managed and controlled is found in the cost management plan. Your new project is coming in over budget and requires a cost change through the cost change control system. * D) This equation. * A) PV . which impacts the schedule. Which of the following statements is true regarding schedule variances? * A) Schedule variances impact scope. You are a project manager for Bachas PM Productions. is used to forecast an estimate at completion assuming future project performance will be the same as past performance. This measurement is the value of the work that has been completed to date compared to the budget. * B) Cost changes are reflected in the cost baseline. Which of the following might require rebaselining of the cost baseline? * A) Corrective action * B) Revised cost estimates * C) Updates to the cost management plan * D) Budget updates 6. * C) Schedule variances always impact the schedule. * B) Schedule variances sometimes impact the schedule. * D) Schedule variances never impact the schedule. EAC = BAC/cumulative CPI.3. 4. 5.
* D) The CV is a positive number in this case. You will also provide a separate link for individual purchases that are ordered. AC = 200. You are a contract project manager for a wholesale flower distribution company. 9. and EV = 250. You are preparing a performance review and have the following measurements at hand: PV = 300. * C) EV is higher than PV. and distributors. growers. and EV = 250. You are a contract project manager for a wholesale flower distribution company. This project involves coordinating the parent company. and mailed to the consumer directly from the growers site. A negative result from an SV calculation means which of the following? * A) PV is higher than EV. This project involves coordinating the parent company. and distributors. which means you are under budget as of the measurement date. * B) You do not have enough information to calculate CPI. Your project is to develop a website for the company that allows retailers to place their flower orders online. Your project is to develop a website for the company that allows retailers to place their flower orders online. and mailed to the consumer directly from the grower?s site. What is the CPI of this project? . What do you know about this project? * A) The EAC is a positive number. packaged. 8. which means you have spent less than you planned to spend as of the measurement date. which means the project will finish under budget. You are preparing a performance review and have the following measurements at hand: PV = 300. AC = 200. * D) EV is higher than AC. growers. packaged. * C) The CV is a negative number in this case. You will also provide a separate link for individual purchases that are ordered.* B) AC * C) EV * D) EAC 7. * B) PV equals 1.
and cumulative CPI = 1. BAC.25.80 * B) 1. EV. CV. SPI. EV = 250. PV.5 * D) 0. 5 grupos de procesos.83 10. PV = 300. SV. EAC. VAC.* A) 0. 9 áreas de conocimiento) Diferencias entre un proceso estándar y una regulación Característica del "Project Expeditor" .25 * C) 1.Point of Total Assumption) Correspondencia entre Grupos de Procesos y áres de conocimiento (42 Procesos. aunque no estan todos. AC = 200. si es importante que estos los conozca y en unos casos pueda aplicar: y y y y y y y y y y y y y y y Definicion y aplicación de: CPI. ETC = 275. ETC. 2. TCPI Porcentajes del 1. 3 y 6 Sigma Formulas de Valor Presente y Futuro Tabla de rangos para la estimación de costos (al iniciar y al planear un proyecto) Cómo calcular el Recorrido hacia adelante (Forward Pass) y Recorrido hacia atras (Backward Pass) Cómo calcular la Holgura (Slack) Características de las estructuras organizacionales Estrategias de respuesta al Riesgo Clase de poder de un Gerente de Proyecto Técnicas de resolución de Conflictos Escala de jararquias de Maslow Aplicación del Punto de Equilibrio del Proyecto desde el punto de vista del contratista (PTA . You accept project costs to date and assume future work (ETC) will be performed at the budgeted rate. If BAC = 800. what is the EAC? * A) 640 * B) 750 * C) 600 * D) 550 -A continuación le presentamos algunos temas que debe conocer antes de presentar su examen.
This method is also called. * A) Mentoring * B) Coaching * C) Job shadowing * D) User experimentation 3. * A) Delivery requirements * B) Technical requirements * C) Security requirements * D) Performance requirements 2. so you and your team decided to follow this classification system on your project to modernize all the telecommunications equipment in your company. Capturing and managing both types of requirements is important for project success. Verify scope works hand-in-hand with quality control and generally follows quality control. She has decided to observe the existing approach as you and your team work to define requirements for the new system. During such an approach. * A) Requirements traceability matrix * B) Inspection * C) Project document updates * D) Variance analysis . Requirements typically are classified into product requirements and project requirements.1. The tool most commonly used with verifying scope is. While working as the project manager on a new project to improve overall ease of use in the development of a railroad switching station. all the following are examples of product requirements except. you have decided to add a subject matter expert who specializes in ergonomics to your team.
You are working on a project that was proceeding well until a manufacturing problem occurred that requires corrective action. you know that a variance has occurred. you know that a change has occurred to the product scope because the problem changed the characteristics of the product. known or predictable variances.4. Managing change to the scope baseline is the main objective of the process of control scope. * D) Scatter diagrams display the relationships between an independent and a dependent variable . and the marketing people are absolutely crazy about its potential. Which of the following statements is true? * A) Changes to product scope should be reflected in the project scope. * B) Changes to product scope should be documented in the scope management plan. It turns out the problem was an unintentional enhancement to the product. also known as special-cause variances. are situations that are unique and not easily controlled at the operational level. and you continue to produce the product with the newly discovered enhancement. * C) Changes to product scope will result in cost changes. As the project manager. and you continue to produce the product with the newly discovered enhancement. * D) Changes to product scope are a result of corrective action 6. It turns out the problem was an unintentional enhancement to the product. Which of the following is true? * A) Common causes of variance. As the project manager. The corrective action is canceled. and variances that are always present in the process are known as common causes of variance. * C) Attribute inspection determines whether measurements fall within tolerable results. * A) Project scope statement * B) WBS * C) WBS dictionary * D) Scope management plan 5. The corrective action is canceled. and the marketing people are absolutely crazy about its potential. You are working on a project that was proceeding well until a manufacturing problem occurred that requires corrective action. * B) Random variances. The scope baseline consists of the following components except.
The reason is that getting top-secret clearances for contractors takes quite a bit of time and waiting for clearances would jeopardize the implementation date. Work has begun on the project. It is interested in knowing customer characteristics. The changes were approved through the proper change control process. The WBS changes might in turn require which of the following? * A) Scope changes * B) Cost changes * C) Schedule revisions * D) Risk response changes 8. 7.is to complete the project using internal resources. You are working with a major retailer that offers its products through mail-order catalogs. Which process are you in? * A) Monitor and Control Risks * B) Perform Quality Control * C) Verify Scope * D) Control Scope 9. You have asked for acceptance of the work results. You are the project manager for a top-secret software project for a secret agency of the Colombian government. the amounts of first-time orders. Your programmers are 80 percent of the way through the programming and testing work when your agency appoints a new executive director. and similar information.to show variations in the process over time. Your project has experienced some changes to the agreed-upon WBS elements. Your mission should you choose to accept it . Which of the following addresses the purpose of Verify Scope in this case? . and you are confirming some of the initial work results with the stakeholders. The stakeholders have accepted the project scope. Your programmers are draw off this project to work on the executive directors hot new project. You are a project manager for Dumb Software Consulting Services.
One subcontractor submitted a change request to expand the scope of its work. * C) Verify Scope determines whether the project results comply with quality standards. You are managing a project that has five subcontractors. You decided to award a contract modification based on a review of this request. * D) Verify Scope documents the correctness of the work according to stakeholders expectations. All these activities are part of. Which plan documents the project scope change control system? * A) Project Management Plan * B) Change Management Plan * C) Change Control System * D) Risk Response Plan -1. make payments. You must monitor contract performance. 10. * B) Verify Scope documents the level and degree of completion. Generally. a bid differs from a proposal in that the term: * A) Proposal is used when source selection will be based on price * B) Proposal is used when the project time frame is limited * C) Bid is used when the seller selection decision will be based on price * D) Bid is used when technical capability and technical approach considerations are paramount . * A) Administer procurements * B) Conduct procurements * C) Form contract * D) Resolve disputes 2. and manage provider interface.* A) Verify Scope determines the correctness and completion of all the work.
or cannot agree that a change has occurred? * A) Forcing * B) Mediation * C) Complaints * D) Claims 6. Constructive changes are . Which of the following is one of the terms used to describe contested changes and potential constructive changes where the buyer and seller cannot reach an agreement on compensation for the change.3. Payment systems generally include all of the following characteristics except * A) Payments are typically processed after certification of satisfactory work by an authorized person on the project team * B) All payments should be made and documented in strict accordance with the terms of the contract * C) Renegotiations of price and other terms of the contract are typically conducted prior to authorizing payments to the seller * D) payments to the seller are typically processed by the accounts payable system of the buyer 5. The buyer structures procurement documents to accomplish all of the following except * A) Facilitate an accurate and complete response from each prospective seller * B) Include the relevant procurement statement of work (SOW) and any required contractual provisions * C) Include the relevant procurement statement of work (SOW) and any required contractual provisions * D) Provide a list of potential bidders to each prospective seller 4.
What type of a document would Ana Milena issue to the vendors in this scenario? * A) Request for proposal * B) Request for quotation * C) Request for information * D) Invitation for bidders' conference 10.000 pieces of furniture for her project. She would like to request seven vendors for a price to supply 1. Outputs from the close procurements process generally include all of the following except * A) Close procurements * B) Formal written notice that the deliverables have been accepted or rejected * C) The request for proposal (RFP) or Request for Quotation (RFQ). What is the point of the lessons learned documentation? * A) These documents keep the project manager focused on the project work. Ana Milena is the project manager of the BETA Project for her organization. quantified. . and tabulated * C) Uniquely identified and documented by project correspondence * D) Submitted for bids the relevant vendor list 7. * B) Maintains communication with Senior Management. and the contractor´s working proposal * D) Lesson learned documentation 8. Cost plus fixed fee contracts (CPFF) have all of the following characteristics except * A) seller is reimbursed for all allowable cost for performing the contract work * B) Seller receives a fixed fee payment calculated as a percentage of the actual project costs * C) Seller receives a fixed fee payment calculated as a percentage of the initial estimated project costs * D) The fixed fee does not change due to seller performance unless the project scope changes 9.* A) Postponed as long as possible to protect the budget * B) Viewed as negative.
which as a subsidiary plan will be part of the project management plan . * D) Allows other project managers to learn from this project. A major component of project conflict during this stage of the project is. so you are able to continue defining the activities. You can only plan what you know. but the work packages for later in the future (three years or more) are not planned with much detail. * A) Concerns over priorities and procedures. The WBS is incomplete and you need to redefine the project scope to complete the project schedule. and you must stop the project to complete the WBS in sufficient detail. The previous project manager was not done with the WBS. * B) It is a problem that must be resolved quickly. * D) It is not a problem at this time. You recently took over a relatively new project expected to last another seven years. The previous project manager was using the rolling wave planning technique. planned risk responses. -- 1. You determine * A) It is a major problem. Risk registers. the projects technical objectives are apt to be understood only in a general sense. The previous project manager completed most of the WBS. and defined risk impacts are examples of which of the following in the develop project management plan process: * A) Enterprise environmental factors * B) Organizational process assets * C) Part of the projects risk management plan. * B) Concerns about technical issues * C) Schedules * D) Confusion of establishing a project in the matrix management environment 3. you realize that the WBS work packages expected to occur in the next year are planned in detail. You plan to communicate to the project sponsor that the WBS is not sufficient to plan the whole project and that the sponsor can worry about the details.* C) Ensures that all of the project work is complete. When you begin to define the project activities. In the initial stage of the project life cycle. if any detail at all. 2. * C) It is not a problem at this time.
* A) Scope baseline * B) Quality baseline * C) Schedule baseline * D) Cost baseline 6. The performance measurement baseline consists of all the following except. the project manager further requires which type of power in order to be an effective leader? * A) Expert * B) Legitimate * C) Position * D) Referent 5. . Although the project charter serves to state the project managers authority and responsibility on the project. Constraints common to projects include. you will achieve all but which following objective? * A) Establish an evolutionary method to continuously identify and request changes to established baselines and to assess the value and effectiveness of those changes. * D) Provide the mechanism for the project team to consistently communicate all changes to the stakeholders. 7. * B) Provide an opportunity to continuously validate and improve the project by considering the impact of each change. * C) Document the specific responsibilities of each stakeholder in the perform integrated change control process. If you apply the configuration management system along with change control processes project wide.* D) Project documents that are included as configuration items and are part of the configuration management plan 4.
planning. teaming. You are developing a project charter and want to ensure that any changes that may occur after the project begins will be controlled rigorously.* A) Scope. schedule. budget. * A) Standards * B) Strategic plans * C) Policies * D) Procedures 9. practice. Configuration management describes procedures for applying technical and administrative direction and surveillance. and resources * C) Scope * D) Practice. You have consulted your company configuration management knowledge base. * A) Indirect * B) Legally mandated * C) Informal * D) Internally initiated 10. and risk * B) Scope. Which one of the following tasks is not performed in configuration management? * A) Identifying functional and physical characteristics of an item or system * B) Controlling changes to characteristics * C) Performing an audit to verify conformance to requirements * D) Allowing automatic approval of changes . and practice 8. quality. It states that change requests can occur in all the following forms except. Your project management office implemented a project management methodology that emphasizes the importance of integrated change control. and it contains versions and baselines of all the following official company documents except.
you are using which style of conflict resolution? * A) Avoiding * B) Accommodating * C) Compromising * D) Collaborating 2. One model is Hershey and Blanchard?s situational leadership model that describes directive behavior and supportive behavior. The leadership style that is most appropriate should consist of a blend of all but which one of the following? . There are several theories of leadership. Of the following. * A) Separating inventing from deciding * B) Options broadening * C) Zero-sum game analysis * D) Multiplying options by shuttling between the specific and the general 3.-- 1. Effective leadership is one key to successful project management. which one is not a key word for supportive behavior? * A) Listen * B) Structure * C) Praise * D) Facilitate 4. Successful project management involves both project leadership as well as project management skills. Assume that you are working on a project. Several different leadership styles are appropriate in different phases of the project life cycle. If you decide to follow an open subordination approach to resolving conflict. All of the following are examples of ways to generate options for mutual gain during negotiations except. and it is in the execution phase.
Project managers need to note that it can be a positive experience depending on how people perceive stress and should work to mentor team members accordingly. Assume that you are managing a project team. people seem to willingly comply with your demands and requests. Assume that you were the first person in your company to be PMP® certified and also that you earned a doctorate in project management. establish procedures collectively. 50 far. and is team oriented. The nature of project work is such that it inevitably causes stress. which one of the following is not considered a stress-creating factor that is related to the project environment? . People throughout the organization admired your achievements. You have been appointed head of your companys project management office to lead the organization as it transitions to this new way of working. As the project manager. Your team is one in which its members confront issues rather than people. you are using which type of power? * A) Legitimate * B) Expert * C) Contacts * D) Referent 7. low directive and supportive approach 6. high supportive and low directive approach * D) Performing. In this situation. Based on your success in managing projects. which of the following represents your team?s stage of development and the approach you should use during this time? * A) Storming. Project managers thus need to learn how to cope with and manage stress and understand what stress is and why it is created. high directive and low supportive approach * C) Norming. As you strive to become more aware of stress. your company now has adopted a management-by-projects philosophy. high directive and supportive approach * B) Norming.* A) Change master * B) Decision maker * C) Team and synergy * D) Trustworthiness 5.
and effectiveness. Behavior roles of tea m members influence the teams process. there is shared authority between project managers and functional managers. Functional managers play a vital role in ensuring project success. your team is in which stage when there is problem solving and interdependence along with achievement and synergy? * A) Storming * B) Forming * C) Norming * D) Performing 10. During the stages of team development. behavior. Since most projects operate in a matrix environment. Functional managers tend to focus on. * A) Who will do the task * B) Why the project manager needs resources * C) How much time and money is available for the task * D) Why will the task be done 9. An example of a task-oriented role to perform is that of a(n): * A) Harmonizer * B) Initiator * C) Devils advocate * D) Group observer -- .* A) Role ambiguity * B) Corporate politics * C) Career development * D) Selection of team members 8.
Fallback plans * D.1. therefore. Direct and manage project execution and perform integrated change control * D. A watch list of low priority risks is documented in the: * A. Identifies project assumptions * B. Report performance and monitor and control risks * B. Direct and manage project execution and monitor and control risks 2. it includes all risks on the project * C. an unexpected risk . * A. Identifies all work that must be done. Suddenly. The project scope baseline should be used in the identify risks process because it. Contains information on risks from prior projects 3. Verify scope and perform quality assurance * C. Your project progressed as planned up until yesterday. Risk response plan 4. The workaround that you used to deal with a risk that occurred should be documented and included in which following processes? * A. Work performance information * B. Helps organize all work that must be done on the project * D. Risk register * C.
Policies and procedures for a response system * C. Corrective action * D. Workarounds * C. Workaround * B. What risk response can you do about this possible law? * A. You quickly devised a response to deal with this negative risk event using which of the following outputs of Monitor and Control Risks? * A. Eliminating risk through beta testing * B. Risk transference nearly always involves: * A. Transference * C. Risk management plan updates * B. Accepting a lower profit if some activities overrun their budget * D.event occurred. ¿There's a risk that a new law will cause your project to fail. Exploit * D. Payment of a risk premium to the party taking on the risk . Acceptance 6. Additional risk identification 5.
Usually. It is a way to reach a consensus of experts on a subject such as project risk * B. It is based on an ancient Greek technique to ensure that actions of subordinates are aligned with the vision of senior executives 9. The impact on the project objectives should be assessed primarily at the end of the project. quality. as part of the lessons learned 8. Approaches used in evaluating risk impacts related to project objectives could be relative. Risk impact assessment to investigate the potential effect on a project objective such as schedule. or performance has the following characteristics except * A. Evaluation of each risk can be conducted using a probability and impact matrix that leads to rating the risks as low. risk ranking rules are specified by the organization in advance of the project and can be tailored to the specific project * D. or nonlinear * C. linear. numeric. cost. The Delphi Technique has all of the following characteristics except: * A. Sensibility analysis: * A. moderate. or high priority * B. Examines the extent to which the uncertainty of project objectives affects each project element simultaneously * B. It helps reduce bias in the data and keeps any one person from having undue influence on the outcome * D. It is a technique in which project risk experts participate anonymously * C.7. Examines the extent to which the uncertainty of each project element affects the objective being examined when all other uncertain elements are held at their baseline .
Decision tree analysis uses expected monetary value (EMV) analysis to help the organization identify the relative values of alternative actions 11. Decision tree analysis is a risk analysis tool that can be used to choose the most appropriate responses * C. qualitative risk analysis technique and is not generally used in quantitative risk analysis * D. All of the following are characteristics of a decision tree except: * A. Responses to individual risks * D. Cannot be used to determine which risks have the most potential impact on the project 10.values * C. Methodology * B. The risk management plan generally includes all of the following except: * A. A decision tree is primarily a graphical. Is a method for assessing stakeholders` tolerance to risk * D. Definitions of risk probability and impact * C. The Perform Qualitative Risk Analysis process assess the priority of identified risks using all of the following except: . Probability and impact matrix 12. A decision tree is a diagram that describes a decision under consideration and the implications of choosing one or another of available alternatives * B.
Fishbone diagrams B. Trend analysis 4. They are used to monitor various types of output variables C. Run chart 2. Inspection C. Checklists 3. You are working on a project and want to know how many activities in the previous month were completed with significant variances. to create the impression of precision and accuracy * D. You should use a: y y y y A. Control chart B.* A. Control charts have all of the following characteristics except: y y y A. You should use a: y y y y A. They are used to illustrate how various factors might be linked to potential problems or effects . A mathematical technique. you want to use a variety of root-cause analysis techniques including all the following approaches except: y y y y A. To anticipate and help develop approaches to deal with potential quality problems on your project. Histogram B. Scatter diagram D. System or process flowcharts D. such as expected monetary value (EMV). Scatter diagram D. Relative probability or like hood of occurrence of identified risks * B. You are working on a project and want to identify the cause of problems in a process by the shape and width of the distribution of the process variables. They are used to determine whether or not a process is stable or has predictable performance B. Impact on project objectives if the identified risks occur * C. Pareto chart C. schedule. Ishikawa diagrams C. The organization`s risk tolerance associated with the project constraints of cost. scope and quality 1.
You are managing a major international project that involves multiple performing organizations. Improvement management plan B. Configuration management plan C. To answer this question. Conduct a process analysis B. processes. List of quality metrics for the project . Does not require 100% inspection of the components to achieve a satisfactory inference of the population D. you should: y y y y A. To identify inefficient and ineffective policies. An inspection B. Use a control chart D. Your project sponsor wants to know whether process variables are within acceptable limits. Needs to be conducted only when a problem is discovered with the end product or when the customer has some rejects 8. and procedures in use on a project. you should conduct: y y y y A. resulting in an out of control condition 5. Show dependencies between tasks C. They are used to illustrate how a process behaves over time and when a process is subject to special cause variation. Is accurate enough with a sampling of less than 1 % C. You are the project manager on a project to improve traffic flow in the company´s parking garage. Quality policy D. You decide to use flowcharting to: y y y y A. you and your project team must develop a: y y y y A. Use a run chart 9. A process analysis C.y D. Conduct a root cause analysis C. Statistical sampling is a method in perform quality control to determine the conformance to requirements for some component or product of a project. A quality audit 6. Forecast future outcomes 7. To establish the guiding rules for the project in regards to quality. Does not require a large expenditure of resources B. Its greatest advantage is that it: y y y y A. Benchmarking D. Help anticipate how problems occur B. Show the results of a process D.
and built in not inspected in D. proprietary. such as those recommended by Deming. Compare actual or planned project practices to those of others projects . designed. such as Six-Sigma.10. Determine how various elements of a project interrelate B. Design of experiments (DOE) is a statistical method used to: y y y y A. and nonproprietary methods 11. Identify which factors may influence specific variables of a product or process under development or in production C. One of the fundamental tenets of modern quality management states that y y y y A. Quality requires constant inspection 12. Quality is planned. and Crosby D. The basic approach to quality management in projects is to be compatible with which of the following: y y y y A. Proprietary methods. The ISO. Juran. Only the International Organization for Standardization (ISO) C. Establish a standard by which to measure project performance D. failure mode and effect analysis (FMEA). Quality does not cost C. and total quality management B. Quality is planned and inspected in B. Only the nonproprietary methods.