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RISA HILL, BSW, MBA, MHRM

112 Walden Run Place, McDonough, GA 30253 * Phone: (678) 651-4910 * e-mail: rh4
d8656@westpost.net
Human Resource Professional with organizational expansion, training development
and management experience.
PROFESSIONAL EXPERIENCE
* Maintained open and effective communication with management of operations and
staff by developing and implementing effective protocols and functions, to ensur
e human resource needs are represented appropriately.
* Consulted with executive management to identify and fill open positions, sourc
es, which included screening qualified applicants for employment, and providing
appropriate recommendations to ensure proper training needs.
* Served as an HR liaison between company and recruiting agencies; which include
s working with company budget and advised on corrective action situations.
* Provided proactive solutions to employee relations issues and instituted corre
cted psychological components as needed.
* Supported various HR functional areas that included benefit and compensation f
or entire administration.
* Coordinated all components for human resource employment extensively, which in
cludes by not limited to pre-employment processes, pre-employment testing, back
ground investigations, working with agencies and organizations to provide placem
ent services for individuals, and serving as a relocation liaison between new hi
res and the company's relocation resources after its closure.
* Prepared and deliver presentations to management on Human Resource-related iss
ues.
Human Resources Manager September 2009 - Present
CSS Healthcare Services Jonesboro, GA
A Healthcare Services Company focused on providing private home health and direc
t care services to clients in the developmental disability and geriatric populat
ion.
Key Responsibilities:
* Manage and direct the operations of the Human Resources Department of a Health
care Services Agency, while ensuring that all laws, regulations, and policies ar
e properly maintained within compliance.
* Institute recommendations to the CEO, Board of Directors, Stakeholders, and ot
her staff managers on policies, plans, objectives, and programs related to perso
nnel operating requirements and initiates actions, in order to meet those requir
ements.
* Consult with management on company mission to build and support a high quality
and diverse workforce, based on merit system principles that are responsive to
the dynamic changes in business practices, while upholding the vision and missio
n of the Agency.
* Develop strategies, while incorporating the Agency's Annual Budget plan from 2
009, which resulted in forecasting of a reduction rate in staffing, personnel, a
nd operation costs by 50%.
.
Human Resources Specialist/Front Office Manager August 2008 - May 2009
Southern Crescent Personnel Jonesboro, GA
A Staffing and Placement Agency focused on recruitment and placement of medical,
dental, administrative, and legal personnel within various companies and organi
zations throughout the State of Georgia.
Key Responsibilities:
* Maintained sources of firsthand information on developments, trends, and signi
ficant policy and legal decisions and ensured that the agency's HR program was p
rogressive and on solid regulatory and legal ground.
* Recruited, interviewed, administered skill assessments and tests, and selected
employees to fill vacant positions.
* Planned and conducted new employee orientation to foster positive attitude tow
ard the agency's goals.
* Reported escalations of generated leads urgently and followed up on solutions
to increase business clients, while ensuring communication loop with management,
which resulted in a 50% growth rate of clients.
* Ensured management visibility into productivity, quality, and performance meas
urements by reviewing newly issued regulations or directives to ascertain their
impact on HR functions and programs.
RISA HILL, BSW, MBA, MHRM Page 2
112 Walden Run Place, McDonough, GA 30253 * Phone: (678) 651-4910 * e-mail: rh4
d8656@westpost.net

Human Resources Assistant May 2006 - May 2008


BoysTown of Georgia Decatur, GA
Nationally-recognized as one of America's most successful and committed care org
anizations, focused in saving children and helping families.
* Conducted a post-audit program of positions throughout the State to ensure com
pliance with legal requirements.
* Applied knowledge of a variety of human resources specialties and functions, a
nd a working knowledge of automation, budget, manpower, and force structure mana
gement.
* Responsible for handling many complex issues surrounding advice and assistance
to employees, supervisors, and managers in the areas of employee benefits, comp
ensation, and employee relations.
* Provided support, guidance, and direction in the process and administration of
personnel actions, including maintenance of related records, as well as prepari
ng related reports.
* Performed human resources marketing functions, which included recruiting and s
taffing logistics and provided key hr strategies and input affecting the Agency'
s overall key staffing, operations, and performance indicators.
* Conducted studies to develop responses to management and the leadership team o
n new requirements in HR program operations, legislation, and agency regulations
.
MILITARY - HUMAN RESOURCES March 1990 - September 2001, July 2005 - J
anuary 2008
US Army Reserves and National Guard
Key Responsibilities:
* Assisted with Servicemen's Group Life Insurance benefits enrollment, performed
scanning duties, and records management
* Processed and interviewed soldiers to enter their information into Military sy
stem and assessed their needs after returning from deployment and active duty.
* Supported unit, performed various administrative duties, and performed audits
and reviews of records.
* Awards included Army Achievement Medal, Army Accommodation Medal, and Honor Gu
ard.

AREAS OF EXPERTISE
* Human Resources and Quality Improvement
* Leadership and Management
* Strategic Planning and Research
* Team Building, Motivation, and Performance
* Budgeting and Accounting Procedures
* Customer Service and Process Improvement
EDUCATION
Master's in Human Resources Management, Keller Graduate School of Management, S
tockbridge, GA, April 2010.
Master's in Business Administration- Keller Graduate School of Management, Stoc
kbridge, GA, October 2008.
Bachelor of Arts in Social Work- WICHITA STATE UNIVERSITY, Wichita, KS, August
2002.
Personnel Management Specialist Certificate- Advanced Individual Training -Mili
tary School, Ft Ben Harrison, IN, March 1991.

TECHNICAL SKILLS
- Microsoft Word - Banner
-Scanning Software
- MS Power Point - Oracle -Lawson
- MS Excel - AS400 -TimeTrax
- MS Access - StaffSoft -Lotus Notes
- PeopleSoft/Kronos - Prove It Testing Software -ImageNow
- Paychex - MS Outlook -HomeTrak