MICHAEL T.

MCDOWELL
27606 Pacific Highway South, H-104 ~ Federal Way, Washington 98003
(253) 946-4986 mm1b6c62@westpost.net

QUALIFICATIONS
Competent, reliable Mail Clerk with comprehensive experience and ability to take
on high levels of responsibility. Strong written and verbal communicator, able
to interact with all employees and management in a professional and courteous m
anner. Technically proficient in Microsoft Word and Lotus Notes as well as oper
ates basic mail, fax, and copy equipment.
PROFESSIONAL EXPERIENCE
WILLIAMS LEA, Seattle, WA
2009
Mailroom Clerk servicing client Marsh Mercer Kroll Guy Carpenter Oliver Wyman L
LC
Processed outgoing U.S. Mail with Pitney Bowes mail metering machine.
Sorted and delivered incoming U.S. and interoffice mail, also delivered FedEx a
nd UPS packages to recipients.
Researched proper mail destinations when not apparent on letter or parcel using
various resources.
Created pdf files from paper documents using scanner.
Created FedEx labels for outgoing parcels and letters.
OCE BUSINESS SERVICES, Seattle, WA
2004-2009
Mail Coordinator servicing client WaMu Center
Processed outgoing U.S. mail with Pitney Bowes mail metering machines.
Sorted and delivered incoming U.S. and interoffice mail, also delivered FedEx,
DHL, and UPS packages to recipients according to electronic scanning procedures.
Researched proper mail destinations when not apparent on parcel or letter using
Microsoft Word files.
NORTHWEST CENTER INDUSTRIES, Seattle, WA 2003 - 2004
Custodian
Trained and supervised two custodians ensuring quality workmanship.
Performed routine cleaning procedures at 20 assigned facilities, meeting client
specifications with reliability and dedication.
Maintained cleaning equipment and inventory with strong attention to detail.
WORLD VISION UNITED STATES, Monrovia, CA / Federal Way, WA 1977 - 2003
Corporate Mail Specialist (2000 2003)
Reduced mail processing time by creating a method of prioritizing mail by categ
ory.
Spearheaded an address consolidating project, which helped locate staff around
the world.
Separated and expedited up to 800 pieces incoming mail per day, by routing it t
o appropriate person or department with mail-stop number.
Collaborated with donor relations staff to inform donors when their packages co
uld not be forwarded by the company to staff or projects overseas.
Met staff needs consistently, by providing tracking information for priority de
liveries and researching destination / origin of returned mail using company dat
abase and resending the letter or package.
Donor Mail Processing Specialist (1995 2000)
 Processed donor checks, cash, and other correspondence in secured area.
Distributed incoming donor mail to the appropriate department.
Night Security Guard (1992 1995)
Ensured all facilities were secure, by making rounds to nine corporate building
s checking 70+ doors.
Responded to calls alerting potential security issues according to procedure.
Day Maintenance (1990 1992)
Performed daily maintenance, set-up, and tear-down for a 700 person, multi-loca
tion site.
Assigned additional security duties on weekend varying shifts, based on proven
record of responsibility.
Custodial Crew (1981 1990)
Cleaned and maintained corporate facilities, working cooperatively in a team-ba
sed setting.
Mailroom Clerk (1977 1980)
Processed outgoing mail for all corporate donors across the country.
EDUCATION
CALIFORNIA STATE UNIVERSITY
Master of Arts, Los Angeles, CA, 1983
Bachelor of Arts, Fullerton, CA, 1976