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2010/2011 PLATFORM COLLECTION SUPPLEMENT

Illusion Collection .................................................................................................................. 3 Diamond Collection ............................................................................................................... 4 Delight Collection .................................................................................................................. 8 Taboo & Flamingo Collection ........................................................................................... 16 Vixen Collection ................................................................................................................. 19 Bondgirl Collection .............................................................................................................. 20 Spring-O-Lator Collection .................................................................................................. 22 Monet Collection .................................................................................................................. 24 Stardust, Starburst & Metal Studs Collection .................................................................. 26 Lightning Collection ............................................................................................................ 30 UV Neon Tubes Collection ............................................................................................... 32 Motif Collection ................................................................................................................... 34

Guaranteed to hypnotize and mesmerize, these textured platform heels with repeating, reflective tiles will spark optical stimulation for those unable to peel their eyes away.

ILLUSION - 651
clr/slv chrome, clr/gold chrome, blk/blk, slv/slv chrome 6 1/2” heel, 2 1/2” platform sizes: 5-12

ILLUSION - 658
clr/slv chrome 6 1/2” heel, 2 1/2” platform sizes: 5-12

ILLUSION - 659
blk/blk, wht/wht, red/red, slv/slv chrome, b. pink/b. pink, b. blue/b. blue 6 1/2” heel, 2 1/2” platform sizes: 5-12

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Oozing sex appeal, these sleek platforms with rhinestone imbedded heels will climb the ranks to become a girl’s best friend in no time.

DIAMOND - 601
blk/blk, wht/wht 6” heel, 1 1/2” platform sizes: 5-12

DIAMOND - 601
clr/clr, clr-blk/clr, clr/blk 6” heel, 1 1/2” platform sizes: 5-12

DIAMOND - 601H
clr-blk/blk, clr-red/red 6” heel, 1 1/2” platform sizes: 5-12

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DIAMOND - 601R
clr/clr 6” heel, 1 1/2” platform sizes: 5-12

DIAMOND - 608
clr/blk, clr/clr 6” heel, 1 1/2” platform sizes: 5-12

DIAMOND - 609
wht/wht, red/red, blk/blk 6” heel, 1 1/2” platform sizes: 5-12

DIAMOND - 639
blk/blk, slv/clr 6” heel, 1 1/2” platform sizes: 5-12

DIAMOND - 642
clr-blk/clr, clr-red/clr 6” heel, 1 1/2” platform sizes: 5-12

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DIAMOND - 701
clr/clr, blk/blk, wht/wht 7” heel, 3 1/4” platform sizes: 5-12

DIAMOND - 702
clr/clr, clr/blk 7” heel, 3 1/4” platform sizes: 5-12

DIAMOND - 701H
clr-blk/blk 7” heel, 3 1/4” platform sizes: 5-12

DIAMOND - 709
blk/blk, wht/wht 7” heel, 3 1/4” platform sizes: 5-12

DIAMOND - 708
clr/clr 7” heel, 3 1/4” platform sizes: 5-12

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DIAMOND - 715
slv/clr 7” heel, 3 1/4” platform sizes: 5-12

DIAMOND - 730
blk/blk 7” heel, 3 1/4” platform sizes: 5-12

DIAMOND - 733
blk/blk 7” heel, 3 1/4” platform sizes: 5-12

DIAMOND - 770
blk/blk 7” heel, 3 1/4” platform sizes: 5-12

DIAMOND - 742
clr-red/clr, clr-blk/clr 7” heel, 3 1/4” platform sizes: 5-12

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Featuring primarily 6” platform styles that include mesh uppers, rhinestone embellishment, ruffle lace trim, corset lacing, as well as the ever popular peep toe boots available from ankle to thigh high, this diverse collection satisfies the appetite for both subtle and transparent sexiness.

DELIGHT - 601M
leopard print mesh/clr 6” heel, 1 3/4” platform sizes: 5-11

DELIGHT - 603-2
blk leather/blk, wht leather/wht 6” heel, 1 3/4” platform sizes: 5-11

DELIGHT - 603-1
wht nubuck/wht, b. pink nubuck/b. pink, blk nubuck/blk 6” heel, 1 3/4” platform sizes: 5-11

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DELIGHT - 660FH
blk/blk (red lace), blk-red/blk, blk-h. pink/blk, blk-purple/blk 6” heel, 1 3/4” platform sizes: 5-14

DELIGHT - 676AP
zebra print satin/blk, leopard print satin/blk 6” heel, 1 3/4” platform sizes: 5-14

DELIGHT - 676
purple satin/blk, red satin/blk, b. pink satin/blk, blk satin/blk, blk satin/red 6” heel, 1 3/4” platform sizes: 5-14

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DELIGHT - 683
blk satin/blk, purple satin/blk, red satin/blk, b. pink satin/blk, leopard print satin/blk 6” heel, 1 3/4” platform sizes: 5-14

DELIGHT - 687FH
blk-red/blk, blk-wht/blk, blk/blk (red lace) 6” heel, 1 3/4” platform sizes: 5-14

KISS - 201FH-06
blk pu-red/blk 6” heel, 2” platform sizes: 5-11

SKY - 301FH-03
blk-red/blk 7” heel, 2 1/2” platform sizes: 5-11

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SKY - 309FH-06
blk-red/blk 7” heel, 2 1/2” platform sizes: 5-11

ADORE - 701FH-02
blk/blk 7” heel, 2 1/2” platform sizes: 5-11

DELIGHT - 1012
blk pat/blk, blk leather/blk 6” heel, 1 3/4” platform sizes: 6-14

DELIGHT - 1013
blk pu/blk 6” heel, 1 3/4” platform sizes: 6-14

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DELIGHT - 1018
blk leather/blk, blk pat/blk, wht pu/wht, blk pu/blk 6” heel, 1 3/4” platform sizes: 6-14

DELIGHT - 2007
blk leather/blk, blk pu/blk, wht pu/wht 6” heel, 1 3/4” platform sizes: 6-14

DELIGHT - 2012
blk/blk, wht/wht 6” heel, 1 3/4” platform sizes: 6-14

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DELIGHT - 2017
wht stretch pat/wht blk stretch pat/blk 6” heel, 1 3/4” platform sizes: 6-14

DELIGHT - 2018
blk leather/blk, blk pat/blk, blk pu/blk wht pu/wht, wht pat/wht, h. pink pat/clr, slv glitter/clr 6” heel, 1 3/4” platform sizes: 6-14

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DELIGHT - 3012
blk/blk 6” heel, 1 3/4” platform sizes: 6-14

DELIGHT - 3015
blk leather/blk, blk pat/blk 6” heel, 1 3/4” platform sizes: 6-14

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DELIGHT - 3017
blk stretch pat/blk, blk stretch pu/blk, wht stretch pat/wht 6” heel, 1 3/4” platform sizes: 6-14

DELIGHT - 3019
blk leather/blk, blk pat/blk, blk pu/blk 6” heel, 1 3/4” platform sizes: 6-14

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With dramatic towering heights, attractive two-toned corset-style lacing, buckled straps, innovative studs and zipper detailing along the back of the heels, these provocative styles will fuel hidden passions and unleash forbidden desires.

TABOO - 701FH-06
blk pat-red/blk, blk pu-red/blk 7 1/2” heel, 3 1/2” platform sizes: 5-12

TABOO - 709FH-06
blk/red 7 1/2” heel, 3 1/2” platform sizes: 5-12

TABOO - 788FH
blk/blk, blk-red/blk 7 1/2” heel, 3 1/2” platform sizes: 5-12

FLAMINGO - 801FH-02
blk/blk 8” heel, 4” platform sizes: 5-11

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FLAMINGO - 801
clr/clr, clr/wht, clr/blk, blk/blk 8” heel, 4” platform sizes: 5-11

FLAMINGO - 801FH-01
blk-red/blk, blk-purple/blk, blk-h. pink/blk 8” heel, 4” platform sizes: 5-11

FLAMINGO - 801FH-05
clr-red/blk, clr-b. pink/blk 8” heel, 4” platform sizes: 5-11

FLAMINGO - 802
clr/blk, clr/clr 8” heel, 4” platform sizes: 5-11

FLAMINGO - 801FH-03
blk/red 8” heel, 4” platform sizes: 5-11

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FLAMINGO - 809 FLAMINGO - 808
clr/clr 8” heel, 4” platform sizes: 5-11 blk/blk, wht/wht, red/red 8” heel, 4” platform sizes: 5-11

FLAMINGO - 887FH
blk-red/blk, blk-wht/blk 8” heel, 4” platform sizes: 5-11

FLAMINGO - 860FH
blk/blk(red lace), blk-red/blk, blk-h. pink/blk, blk-purple/blk 8” heel, 4” platform sizes: 5-11

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Jaw-droppingly innovative, these sensational platforms feature a heel design of sculpted legs in stockings for an undeniably sexy and risqué look that will draw attention and spark definite conversation anywhere they make an appearance.

VIXEN - 701
clr/clr, clr/blk, clr-red/clr, clr-blk/clr 7 1/2” heel, 3 1/2” platform sizes: 5-12

VIXEN - 708
clr/clr, clr/blk 7 1/2” heel, 3 1/2” platform sizes: 5-12

VIXEN - 702
clr/clr, clr-bronze/clr, clr/blk 7 1/2” heel, 3 1/2” platform sizes: 5-12

VIXEN - 709
blk/blk 7 1/2” heel, 3 1/2” platform sizes: 5-12

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Bringing a whole new meaning to “killer heels,” these ultra risqué styles featuring gunmetal heels in the shape of a pistol and paired with bullet strap uppers are dangerously sexy and provocative in all the right ways.

BONDGIRL - 701
clr/clr, clr/gold, clr/pewter 7 1/2” heel, 3 1/2” platform sizes: 5-12

BONDGIRL - 701-3
blk pu/gold, blk pu/gunmetal, pewter/pewter 7 1/2” heel, 3 1/2” platform sizes: 5-12

BONDGIRL - 701-5
camouflage/blk matte, clr/blk matte 7 1/2” heel, 3 1/2” platform sizes: 5-12

BONDGIRL - 702
clr/gunmetal 7 1/2” heel, 3 1/2” platform Sizes: 5-12

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BONDGIRL - 703
blk pu/blk matte 7 1/2” heel, 3 1/2” platform sizes: 5-12

BONDGIRL - 708
clr/blk matte, clr/pewter 7 1/2” heel, 3 1/2” platform sizes: 5-12

BONDGIRL - 712
blk pu/blk matte, blk pu/pewter, pewter/pewter 7 1/2” heel, 3 1/2” platform sizes: 5-12

BONDGIRL - 768
blk pu/blk matte 7 1/2” heel, 3 1/2” platform sizes: 5-12

BONDGIRL - 709
blk/pewter, blk/blk 7 1/2” heel, 3 1/2” platform sizes: 5-12

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SPRING-O-LATOR
Exotic performers will fall head over heels in love with these ultra sexy platform styles that all come equipped with an elastic band in the middle of the leather insole to prevent the shoes from unwittingly slipping off the foot. Spring-O-Lator® is a registered trademark exclusively owned by Pleaser USA, Inc.

SPRINGOLATOR - 601-D
clr/clr, clr-blk/clr 6” (“D” shaped) heel, 2” platform sizes: 5-11

SPRINGOLATOR - 609-D
blk/blk 6” (“D” shaped) heel, 2” platform sizes: 5-11

SPRINGOLATOR - 601-O
clr-blk/clr, clr/clr 6” (“O” shaped) heel, 1 3/4” platform sizes: 5-11

SPRINGOLATOR - 601-M
clr/clr, clr-blk/clr 6” chrome plated heel, 1 1/2” platform sizes: 5-11

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SPRING-O-LATOR

SPRINGOLATOR - 701-D
clr/clr, clr-blk/clr 7” (“D” shaped) heel, 2 1/2” platform sizes: 5-11

SPRINGOLATOR - 701-O
clr/clr, clr-blk/clr 7” (“O” shaped) heel, 2 1/2” platform sizes: 5-11

SPRINGOLATOR - 709-D
blk/blk 7” (“D” shaped) heel, 2 1/2” platform sizes: 5-11

SPRINGOLATOR - 751-D
clr/clr, clr-blk/clr 7 1/2” (“D” shaped) heel 3 1/2” platform sizes: 5-11

SPRINGOLATOR - 759-D
blk/blk 7 1/2” (“D” shaped) heel 3 1/2” platform sizes: 5-11

SPRINGOLATOR- 801-O
clr/clr, clr-blk/clr 8” (“O” shaped) heel, 4” platform sizes: 5-11

SPRING-O-LATOR

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Featuring rhinestones embedded on the heel and platform, these gorgeous evening styles will add an extra touch of elegance to any special occasion.

MONET - 08
blk metallic pu, slv metallic pu 4 1/4” heel, 3/4” platform sizes: 6-10

MONET - 09
blk glitter, gold glitter, slv glitter, pink glitter 4 1/4” heel, 3/4” platform sizes: 6-10

MONET - 10
slv metallic pu, gold metallic pu, blk metallic pu 4 1/4” heel, 3/4” platform sizes: 6-10

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MONET - 12
gold metallic pu, blk metallic pu, slv metallic pu 4 1/4” heel, 3/4” platform sizes: 6-10

MONET - 15
slv metallic pu, gold metallic pu, blk metallic pu 4 1/4” heel, 3/4” platform sizes: 6-10

MONET - 26
gold metallic pu, slv metallic pu 4 1/4” heel, 3/4” platform sizes: 6-10

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STARDUST, STARBURST & METAL STUDS
Embellished with glistening rhinestones or silver metal studs, these dreamy platforms are sure to garner spotlight and make the wearer feel like a princess and the onlookers want to stargaze.

STARDUST - 601
blk/blk, clr/blk, clr/clr 6” heel, 2” platform sizes: 6-11

STARDUST - 608
clr/clr 6” heel, 2” platform sizes: 6-11

STARDUST - 609
blk/blk, wht/wht 6” heel, 2” platform sizes: 6-11

STARDUST - 701
clr/clr, clr/blk, clr/wht 7” heel, 2 1/2” platform sizes: 6-11

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STARDUST - 701
clr/gold chrome, clr/pink chrome, clr/slv chrome 7” heel, 2 1/2” platform sizes: 6-11

STARDUST - 709
wht/wht, blk/blk 7” heel, 2 1/2” platform sizes: 6-11

STARDUST - 702
clr/clr, clr/blk 7” heel, 2 1/2” platform sizes: 6-11

STARDUST - 708
clr/clr 7” heel, 2 1/2” platform sizes: 6-11

STARDUST - 751
clr/blk, clr/clr, clr/slv chrome 7 1/2” heel, 3 1/2” platform sizes: 6-11

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STARDUST - 759
blk/blk, wht/wht 7 1/2” heel, 3 1/2” platform sizes: 6-11

STARDUST - 758
clr/clr 7 1/2” heel, 3 1/2” platform sizes: 6-11

STARDUST - 801
clr/blk, clr/clr 8” heel, 4” platform sizes: 6-11

STARDUST - 809
blk/blk, wht/wht 8” heel, 4” platform sizes: 6-11

STARBURST - 751
clr/blk 7 1/2” heel 3 1/2” platform sizes: 6-11

STARBURST - 758
clr/blk 7 1/2” heel 3 1/2” platform sizes: 6-11

STARBURST - 759
blk/blk 7 1/2” heel 3 1/2” platform sizes: 6-11

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KISS - 201ST
featuring silver studs on platform clr/blk 6” heel, 2” platform sizes: 5-11

KISS - 209ST
featuring silver studs on platform blk/blk 6” heel, 2” platform sizes: 5-11

SKY - 302ST
featuring silver studs on platform clr/blk 7” heel, 2 1/2” platform sizes: 5-11

SKY - 309ST
featuring silver studs on platform blk/blk 7” heel, 2 1/2” platform sizes: 5-11

TABOO - 701ST
featuring silver studs on platform clr/blk 7 1/2” heel, 3 1/2” platform sizes: 5-11

TABOO - 709ST
featuring silver studs on platform blk/blk 7 1/2” heel, 3 1/2” platform sizes: 5-11

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Equipped with battery operated built-in strobe lights which can be turned on and off with the press of a button, these show-stopping high heels with UV-reactive neon colored bottoms for select styles will easily command the center of attention.

LIGHTNING - 701UV
featuring UV Reactive Bottom clr/lime-green light, clr/pink-pink light, clr/wht-wht light clr/coral-red light 7 1/2” heel 3 1/2” platform sizes: 6-11

LIGHTNING - 702
clr/blk-geen light, clr/blk-blue light, clr/blk-pink light, clr/slv chrome-wht light 7 1/2” heel, 3 1/2” platform sizes: 6-11

LIGHTNING - 708 LIGHTNING - 709
blk/blk-blue light, blk/slv chrome-wht light, blk/blk-pink light 7 1/2” heel, 3 1/2” platform sizes: 6-11 clr/slv chrome-wht light, clr/blk-blue light 7 1/2” heel, 3 1/2” platform sizes: 6-11

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LIGHTNING - 802UV
featuring UV Reactive Bottom clr/pink-pink light, clr/lime-green light, clr/wht-wht light 8” heel, 4” platform Sizes: 6-11

LIGHTNING - 802
clr/blk-wht light 8” heel, 4” platform Sizes: 6-11

LIGHTNING - 808
clr/blk-blue light 8” heel, 4” platform Sizes: 6-11

LIGHTNING - 808UV
featuring UV Reactive Bottom clr/pink-pink light 8” heel, 4” platform Sizes: 6-11

LIGHTNING - 809
blk/blk-blue light, slv/slv chrome-wht light 8” heel, 4” platform Sizes: 6-11

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Featuring colorful neon tubes that glow vibrantly under the black light, these eye-catching platforms are the perfect complement for gogo dancing or clubing.

FLAMINGO - 801T-3
clr/blk-light blue, clr/blk-lime green, clr/blk-h. pink 8” heel, 4” platform sizes: 5-11

FLAMINGO - 801T-4
clr/blk-h. pink, clr/blk-light blue, clr/blk-lime green 8” heel, 4” platform sizes: 5-11

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ADORE - 701T
clr/blk-lime green, clr/blk-h. pink, clr/blk-light blue 7” heel, 2 1/2” platform Sizes: 5-12

TABOO - 701T
clr/chrome-light blue, clr/chrome-lime green, clr/chrome-h. pink 7 1/2” heel, 3 1/2” platform Sizes: 6-12

BEAU - 601T
clr/blk-lime green, clr/blk-light blue, clr/blk-h.pink 6 1/2” heel, 2 3/4” platform Sizes: 5-12

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MOTIF
Literally a work of art, these printed platform high heels spanning a vast array of themes from sexy leopard prints to cute lollipops to fancy filigree and much more, are sure to make a bold fashion statement in any setting.

MOTIF - 601BD
clr/blk-wht, clr/red-wht, clr/blue-wht featuring bandana print on platform 6” heel, 1 3/4” platform sizes: 5-12

MOTIF - 601CB MOTIF - 601CC
clr/b. pink, clr/blk featuring cupcake print on platform 6” heel, 1 3/4” platform sizes: 5-12 clr/blk-b. pink featuring cherry blossom print on platform 6” heel, 1 3/4” platform sizes: 5-12

MOTIF - 601CL MOTIF - 601CH
clr/blk featuring cherry print on platform 6” heel, 1 3/4” platform sizes: 5-12 clr/clp featuring cherry leopard print on platform 6” heel, 1 3/4” platform sizes: 5-12

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MOTIF

MOTIF - 601LH
clr/blk, clr/b. pink, clr/wht featuring “love” and “hate” tattoo print on platform 6” heel, 1 3/4” platform sizes: 5-12

MOTIF - 601LA
clr/blk-red featuring lace print on platform 6” heel, 1 3/4” platform sizes: 5-12

MOTIF - 601LP
clr/leopard, blk/leopard featuring leopard print on platform 6” heel, 1 3/4” platform sizes: 5-12

MOTIF - 601PG
clr/multi featuring pinup girl print on platform 6” heel, 1 3/4” platform sizes: 5-12

MOTIF - 601PE
clr/green featuring peacock eye print on platform 6” heel, 1 3/4” platform sizes: 5-12

MOTIF - 609LH
blk/blk featuring “love” and “hate” tattoo print on platform 6” heel, 1 3/4” platform sizes: 5-12

MOTIF

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MOTIF - 609CH
blk/blk featuring cherry print on platform 6” heel, 1 3/4” platform sizes: 5-12

MOTIF - 676CH
blk satin/blk featuring cherry print on platform 6” heel, 1 3/4” platform sizes: 5-12

MOTIF - 701SG
clr/wht featuring sailor girl print on platform 7” heel, 2 1/2” platform sizes: 5-12

MOTIF - 701BK
blk/blk featuring brass knuckle print on platform 7” heel, 2 1/2” platform sizes: 5-12

MOTIF - 701BD
clr/blk-wht featuring bandana print on platform 7” heel, 2 1/2” platform sizes: 5-12

MOTIF - 701FL
clr/blk-wht, clr/blk-b. pink featuring filigree print on platform 7” heel, 2 1/2” platform sizes: 5-12

MOTIF - 701CL
clr/clp featuring cherry leopard print on platform 7” heel, 2 1/2” platform sizes: 5-12

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MOTIF

MOTIF - 701CY
clr/uv lime featuring uv-activated cyber print on platform 7” heel, 2 1/2” platform sizes: 5-12

MOTIF - 701GF
clr/multi featuring graffiti print on platform 7” heel, 2 1/2” platform sizes: 5-12

MOTIF - 701LA
clr/blk-b. pink, clr/blk-red, clr/blk-wht featuring lace print on platform 7” heel, 2 1/2” platform sizes: 5-12

MOTIF - 701LP
clr/leopard featuring leopard print on platform 7” heel, 2 1/2” platform sizes: 5-12

MOTIF - 701MO
clr/green, blk/green featuring money print on platform 7” heel, 2 1/2” platform sizes: 5-12

MOTIF - 701PG
clr/multi featuring pin up girl print on platform 7” heel, 2 1/2” platform sizes: 5-12

MOTIF - 701LL
clr/blk, clr/wht featuring lollipop print on platform 7” heel, 2 1/2” platform sizes: 5-12

MOTIF

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MOTIF - 701SH
clr/blk, clr/baby pink featuring skull heart print on platform 7” heel, 2 1/2” platform sizes: 5-12

MOTIF - 709BD
blk/blk-wht featuring bandana print on platform 7” heel, 2 1/2” platform sizes: 5-12

MOTIF - 709BK
blk/blk featuring brass knuckle print on platform 7” heel 2 1/2” platform sizes: 5-12

MOTIF - 809LP
blk/leopard featuring leopard print on platform 8” heel, 4” platform sizes: 5-11

MOTIF - 759GR
blk/blk featuring “girl’s ruin” and “no regrets” print on platform 7 1/2” heel, 3 1/2” platform sizes: 5-12

MOTIF - 809MG
blk/blk featuring “heart breaker” martini girl print on platform 8” heel, 4” platform sizes: 5-11

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MOTIF

TO PLACE AN ORDER: Please call, fax or e-mail your sales representative, or call our Corporate Office TOLL FREE at 1-800-295-6318 or 1-866PLEASER M-F 8:15 A.M. -5:00 P.M. Pacific Standard Time (PST). You can also fax us TOLL FREE at 1-800-218-3830 or e-mail to sales@pleaserusa.com or int-sales@pleaserusa.com. For 24-hour access, please order online at www.pleaserusa.com. PROOF OF BUSINESS ENTITY: In order to be a reseller of Pleaser USA, Inc. products, you must provide a valid Federal Tax ID number (for all U.S. based businesses). California businesses must also submit a copy of a valid Sellers Permit. International businesses must provide appropriate business license documentation. INITIAL ORDER & REORDERS: We require a minimum of $500.00 for the initial (first time) order. Re-order minimum is $75.00; if re-order minimum is not met, orders will be subject to a $5.00 service charge. For drop ship orders, there is No minimum required after the initial order. To meet the ® ® ® ® minimum order requirement, merchandise can be ordered collectively from all of our brands/collections: PLEASER , DEMONIA , LUCIOUS , DEVIOUS , FUNTASMA® , BORDELLO® and PIN UP COUTURE® . PAYMENTS: The following payment methods are accepted: C.O.D. cashier’s check or money order, all major credit cards (Visa, MasterCard, American Express, Discover), and electronic funds transfer (including PayPal). To apply for C.O.D. payment by company check or for credit terms, please contact our Accounting Dept. Please allow 5-10 business days to process your application. Currently, we do not offer terms to international businesses. SHIPPING: All merchandise will be shipped via United Parcel Service unless otherwise specified. All goods will be shipped F.O.B. Fullerton, California. Generally, your orders will be shipped in 1-3 business days upon receipt by us. DROP SHIP: We charge a $5.00 handling fee for each drop shipment. Please note: We do not drop ship to P.O. Boxes or international addresses. Returns and exchanges from a 3rd party individual will not be accepted. CANCELLATIONS: Pleaser will allow customers to cancel an order within 24 hours after the order was placed but before it was shipped. Any cancellations of orders after that will result in a 10% re-stocking charge. RETURNS: No returns will be accepted without authorization. Returns shall only be accepted for manufacturing defects or non-conformity with order. Please note: WE DO NOT GIVE CASH REFUNDS; we will only exchange returned merchandise or issue a Credit Memo for the dollar amount within thirty (30) business days. For return authorization or our full return policies and procedures, please contact our Customer Service Department. CLAIMS: No claims on used or worn goods. All claims for discrepancies and shipping errors must be made in writing within ten (10) days of receipt of goods. Any claims due to carton damage or breakage must be made with the carrier directly. REFUSED SHIPMENTS: Receipt by Pleaser USA, Inc. of a refused package, without prior notice, is considered a request to cancel all outstanding orders. All refused shipments will result in a 20% re-stocking charge plus any additional freight costs incurred. Customers who refuse three (3) shipments within a 6-month period will be put on a pre-pay basis. BOUNCED CHECKS: A $25.00 fee will apply on each check returned for insufficient funds. BACK ORDERS: Any item on customer’s order that is not shipped will be automatically placed on backorder unless advised otherwise. Backorders not shipped within ninety (90) days are automatically cancelled. CLEARANCE, SALE, OVERSTOCK AND DISCONTINUED ITEMS: All sales of clearance, sale, overstock and discontinued items are FINAL. INTELLECTUAL PROPERTIES: Unless otherwise stated, all images, works of authorship (copy) and artwork (collectively known as “Creative Elements”) found on our catalogs, website, and advertising/promotional materials are the exclusive intellectual properties of Pleaser USA, Inc. The use of these Creative Elements requires our advance approval. Images on Disc or through FTP may be provided to our existing customers upon their signing of our Image Release Agreement for the exclusive purpose of selling Pleaser USA, Inc. products. PRICES: Prices are NET, and are subject to change without notice. All merchandise (original and backorders) will be billed at the prevailing prices at the time of shipment.