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EXPERIENCE Cvs PHARMACY 05/2010 - Present CHICAGO, IL Shift Supervisor * Work effectively and communicate with store management

and supervise the store 's crew through assigning, directing and following up of all activities. * Coach and execute counseling discussions with store employees. * Complete random cash verifications; electronic journal tape checks; monitor cashier analysis report and document as well as execute all cash procedures incl uding deposits. * Execute the daily cash report , weekly summary, and other reports as needed. * Monitor and react to signs of external and internal theft. * Order regular merchandise and check in merchandise, verify billing and maintai n accurate inventory levels. * Price merchandise, stock shelves, execute displays, and reset departments. * Assist customers with their questions, problems and complaints in person and v ia phone and handle all customer relations issues in accordance with company pol icy while promoting a positive shopping experience for all customers, and maint ain customer/patient confidentiality * Execute minor store maintenance including being responsible of identifying and reacting to in-store repairs Cvs PHARMACY 02/2009 - 05/2010 CHICAGO, IL Customer Service and Photo Technician * Partnering with multiple departments to ensure quality * Demonstrate world class guest service skills in high volume area * Assist Management with evening paperwork and training new employees * Demonstrate problem solving and decision making skills on a daily basis * Provide quality production and timing of photo processing and specialty orders * Maintain visual displays while servicing over fifty guests on a daily basis * Maintaining Photo Technician Book on Quality and Performance for the day ILLINOIS INSTITUTE OF ART - CHICAGO 09/2009 - 02/2010 CHICAGO, IL Financial Aid Services Worker * Greeting and Assisting Visitors * Help prepare meetings and conferences * Assist in special events planning * Organizing and Preparing Documents * Preparing time - sensitive documents * Partnering with multiple departments to ensure quality service * Assisting the Financial Coordinators and Management * WALT DISNEY WORLD - COLLEGE PROGRAM ORLANDO, FL 06/2008- 01/2009 Merchandising Associate * Partnered with multiple departments to ensure quality * Demonstrated world class guest service skills in high volume area * Creative thinker with proven knowledge of Walt Disney World history, Theme Par ks, and Services * Maintained visual displays while servicing over one thousand guests on a dail y basis * College Program Education Courses: Organizational Leadership and Exploring Mar keting Series taken at Disney University BANK OF AMERICA CHICAGO, IL 12/2007 - 06/2008 LOCK BOX OPERATIONS - Extractor * Processed client lock box account information according to specific client ins tructions and screen prompts. * Opened and sorted lock box account separating checks from documents according to deadline time order.

* Reviewed checks for negotiability and endorsements and stages according to ins tructions. * Prepared clients check remittance packages according to specific instructions. Interpreted clients' instructions regarding processing exceptions, ensuring a q uality product has been produced. * Prepared work units for scanning. * Provided back up support to team members/users areas when requested or needed, * Mailed out correspondence documents according to specific client instructions,

VICTORIA'S SECRET CHICAGO, IL 06/2007 - 01/2008 Sales Associate * Greet and Assist customers * Provide Bra Fitting * Knowledgeable of Products and Services of the Company * Operate Point of Sale System * Received Certification in Bra Fittings, Point of Sale System, Beauty and Pink Brand * Assist the Store whereas needed CARSON PIRIE SCOTT EVERGREEN PARK, IL 12/2006 - 01/2007 and 12/2005- 01/2006 Customer Service and Task Associate * Operate Cash Register and Ticket Master Booth * Answer Multiple - line Telephone * Greet and Assist Customers * Gift Wrap * Assist the store whereas needed MARSHALL FIELDS/MACY'S CHICAGO, IL 04/2006 - 08/2006 Sales Associate - Children Department * UPS Purchase and Over the Phone Order Sends * Operate Cash Register * Knowledgeable about Products and Services * Answer Multiple - line Telephone * Greet and Assist Customers * Assist the store whereas needed EDUCATION ILLINOIS INSTITUTE OF ART - CHICAGO CHICAGO, IL 10/2007 - PRESENT Fashion Market and Management Pursuing a Bachelor of Arts Graduation Date September 2010 VOLUNTEER ACTIVITIES ILLINOIS INSTITUTE OF ART - CHICAGO CHICAGO, IL 10/2007 - PRESENT Career Services Department Assist Career Service Coordinator with leads on jobs. Keynote Speaker at AI - Chicago Summer 2009 Success Seminar Freelance - Visual Merchandising and Marketing Educational and Career Experience Fashion Group International - Career Day Seminar Attended Fall 2009 Seminar Holiday Inn - Mart Chicago, IL AI - Chicago Success Seminar Attended Fall 2009 Seminar AI - Chicago Mart Campus Chicago, IL