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Mary Jane Riehl Quality Engineer ASQ CSSBB, CQE, CQA 95 Country Lane Landisville, PA 17538 Cell: 717


Profile Accomplished Continuous Improvement/Lean Engineer seeks a position to ut ilize strong organizational skills, educational background, and ability to work well with people by providing customer value through the use of Quality System s trategies and successful implementation of Lean tools. Summary of Qualifications * Over 20 years of highly successful, results driven leadership experience in Qu ality Assurance. * Strategic visionary, persuasive communicator, motivator and builder of high pe rformance teams. * Excellent organizer, resourceful innovator adept at multi-tasking in a competi tive, fast paced environment. Core Competencies Lean Manufacturing Quality System Auditing Supplier Management Training and Evaluation Kaizen Standardization Process Evaluation/Redesign Team Building Statistical Process Control OEE Cost Reduction NCM ISO 9000 5S/Visual Management DMAIC Corrective/Preventive Action

Professional Experience Continuous Improvement/Lean Engineering Resource Sr Harley-Davidson Motor Company York, PA 17402 * Led Kaizen event that increased tool fixture life from 3 days to 9 months and $180,000 savings. * Establishing program benefits baseline as a member of Wellness Team. Health ca re costs increased 14.6% in 1 year, reviewing data to determine which programs t o keep or drop. * SME for Kaizen, 5S/Visual Management, Standardized Work and Error Proofing. * Conducted 6 training sessions in Lean Manufacturing tools. Quality Engineer Sr/Quality Engineer Harley-Davidson Motor Company York, PA 174 02 * Led 4 Kaizen events that resulted in annualized savings in excess of $110,000. * Conducted 12 5S/Waste Walks through operations that produced in excess of $30, 000 savings. * Six Sigma Green Belt certification project and post certification project prod uced $103,000 savings. * Evaluated Tool Maintenance Repair Process that resulted in tool repairs not re placement saving $65,000. * Led Administrative Assistant Kaizen resulted in eliminating duplicate record s torage (electronic and paper), resulting in eliminating 10 hours weekly filing o vertime. Quality Supervisor Harley-Davidson Motor Company York, PA 17402 * Supervised the reporting of nonconforming material and trained inspectors to i ncrease entries by 30%. * Developed and implemented a torque process audit which eliminated bike holds f or torque compliance issues. * Supported Internal Production Approval Process (IPPAP), First Production Event s (FPE) and Design Intent Builds (DIB) by assuring torque audits were completed as identified in Engineering Control Plan.

* Co-lead for Quality Technical Training Team, which developed and implemented a n Inspector training program to assure all 17 inspectors could perform tasks con sistently to the standards. * Conducted process audits to assess outgoing quality and compliance to SOP. * Participated in annual internal and external system audits inclusive of timely resolution of issues. * Supervised 14 motorcycle test technicians, 17 inspectors and 2 cosmetic coordi nators. Quality System Administrator/Quality Supervisor ANVIL International (formerly Grinnell Corporation) Columbia, P A17512 * Lead Auditor responsible to coordinate semi-annual audit with LPCB to maintain ISO 9000 certification for over 8 years. * Scheduled and conducted all annual Internal Quality Systems audits for 35 work areas. Verified effectiveness of corrective actions implemented. * SME to departments in writing procedures and work instructions that met QMS. * Conducted over 25 External System and Product audits on current and potential suppliers. * Team leader that created a Supplier Management Program that in an 18 month per iod reduced incoming inspection labor by 70% and incoming inspection rejection f rom 25% to 0.10%. * Created and implemented over 2500 individual product inspection standards to v erify product quality through each process area. * Conducted over 25 Job Analysis for manufacturing positions with Operations and Safety that resulted in a standardized manufacturing training on common skill s ets. * Created and delivered 18 training modules inclusive of measuring results for e ffectiveness. * Team member that created database to track training records for 900 hourly emp loyees and eliminated paper records. * Developed and implemented an Inspector Training program, covering 20 processes to assure consistent inspection methods. * Supervised 18 inspectors, supervisor and technician. Education & Training * Master of Education - Training and Development Pennsylvania State University - Harrisburg, Pennsylvania * Bachelor of Arts - Psychology Millersville University - Millersville, Pennsylvania * Business Courses (24 credits) Elizabethtown College - Elizabethtown, Pennsylvania * Train the Trainer Certificate (Penn State University) * Quality Management Certificate (Penn State University) * Quality Systems Auditing Certificate (Penn State University) * Six Sigma Green Belt Training (Paloma Consulting/Harley Davidson Motor Company ) * Gates Production System SME Training (Harley Davidson Motor Company) * Six Sigma Black Belt Training (Harley-Davidson Motor Company) Computer Skills * Microsoft Office * Visio (Word, Excel, PowerPoint, Access * Outlook) * Adobe Photo Shop * Professional Associations American Society for Quality 1992-Present

Minitab AS400