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Thomas E Wise Jr 857 Hamilton CT.

; Evans, GA 30809 (Home) 706 868 9263 (Mobile) 330 730 5509 OBJECTIVE

tw55a49e@westpost.net

Detailed, talented professional with relevant experience and progressively respo nsible technical and functional experience seeking a position that will allow fo r beneficial utilization of my background. SKILLS * Proficient in GroupWise and Microsoft Office: Word and Excel. * Excellent organizational, interpersonal and verbal/written documentation skill s. * Ability to multi-task, work independently, prioritizes, maintain vital records and confidentiality. * SQL * People Soft * Banner * SAP * Unix EDUCATION University of Akron, Akron, Ohio 2Yrs Cuyahoga Falls High School, Ohio Graduated 1989 PROFESSIONAL EXPERIENCE The MEDICAL COLLEGE OF GEORGIA The mission of the Medical College of Georgia (MCG) is to improve health and red uce the burden of illness in society by discovering, disseminating, and applying knowledge of human health and disease. Our vision is to become one of the natio n's premier health sciences universities. As IT staff, we should strive for an e xcellence equivalent to the renowned status of MCG's research, clinical and inst ructional programs. The following values should serve as a guide for the Divisio n of Information Technology Support & Services to achieve that goal. Business Systems Analyst: 2005 - Present * s * d * * I have to interpret & respond to user problems and conduct and evaluate system testing Deal with a variety of personalities while working to accomplish a detailed an technical task I assist users with troubleshooting information system applications I am proficient in my interpersonal and communication skills.

* Monitor and maintain all project schedule tasks and participate in development of project plans. * Ensure projects are delivered in accordance with project timelines and tasks t arget dates; participate in and facilitate Business Process Review sessions with a goal of better utilization of systems and streamlining daily operations

OfficeMax Inc, Shaker Heights Ohio OfficeMax Incorporated (NYSE: OMX) is a leader in both business-to-business offi ce products solutions and retail office products. The OfficeMax mission is simpl e. We help our customers do their best work. The company provides office supplie s and paper, in-store print and document services through OfficeMax ImPress, tec hnology products and solutions, and furniture to consumers and to large, medium and small businesses. BSA/QA Analyst 1998 - 2004 Develop, maintain, and execute test plans aimed at finding and resolving softwar e defects. Provide test cases and expected results for all software and Hardwar e testing. * Discuss issues and performance problems with development team members. * test cases, maintain all test records, and produce reports to the Quality Ass urance Manager. * I used to develop test strategies, plan and test cases. * I am familiar with new technology, Operating Systems etc. in order to maintai n awareness of technology * Write detailed test plans and use cases. * Test with functional users. OfficeMax Inc, Shaker Heights Ohio Helpdesk Analyst 4 1992 -1998 Provided all OfficeMax stores with internal and external Manger support. * Deal with Store Mangers that are having performance problems with either POS ( Point Of Sale) or ISP's (In Store Processors). * Assist the Helpdesk Manger with schedules and vacation request. * Implement and train store Managers with new policy and procedures with closing or opening the stores. * Assist with the training of new Helpdesk Analyst.

REFERENCES Christine Adams, CHC Compliance and Privacy Coordinator HIPAA Privacy Officer Medical College of Georgia HS 3135, 1120 Fifteenth Street Augusta, GA 30912 706 721 5631 chradams@mcg.edu (Past Quality Services Manager/Privacy Officer at Community Support Services, Ak ron, OH)

James VanMeter Director of Technology Columbia County Board of Education 6430 Pollards Pond Rd Appling, GA 30802 james.vanmeter@ccboe.net