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Jonathan B.

158 West Summit Street
Somerville, NJ 08876
Cell (908) 295-5978
Home (908) 393-6800
Objective: To further my professional career with a company that will capitalize
on my five years of Network Capacity Planning experience, as well as my many ye
ars of experience working with various Network Service Providers.
2007-Present - Published Author (With my IT position outsourced, I took the oppo
rtunity to utilize the time to fulfill a personal goal of getting two children g
ospel coloring books, a new released paperback study guide of gospel Bible Notes
was published, and finally a full manuscript of the life and time of Jesus Chri
st. In addition, for the past nine months a helped baby sit my first granddaught
er Olivia while seeking new job opportunities.)
Johnson & Johnson ITIS, Raritan, NJ
WAN Technical Lead/Service Coordinator March 1978-Aug 2007
Twenty-five years of Operation and Network experience. My organizational skills,
combined with a people-oriented demeanor, integrity, a keen ability to learn, a
nd a high degree of energy translates to a strong work ethic valuable to an IT t
eam. As a Technical/Lead Service Coordinator, I have proven myself by capturing
and identifying all high and critical WAN capacity planning violations within th
e USA, Canada and Puerto Rico. Analytical analogy of all WAN trouble tickets wil
l be vital in any future process. Part of a 24 x 7 Network Operations (NetOps) s
upport team monitoring and supporting WAN links, routers. Responsible for all WA
N Vendor statistics including monthly Service Review meetings, Scorecard, Charge
back process yielding cost savings, and monthly WAN Device Metric reporting.
2007-Present - Published Author (With my IT position outsourced, I took the opp
ortunity to utilize the time to fulfill a personal goal of getting two children
gospel coloring books and a new released paperback manuscript of Bible Notes pub
* 2003-2007 - Technical Lead/Service Coordinator (Developed the Capacity Plannin
g, Device Metrics and monthly Vendor Service Quality review WAN processes for AT
&T, Sprint and Verizon.)
* 2002 - Consultant/Service Coordinator
* 2000 - Technical Consultant (Developed the original Production Turnover (PTO)
process whose Work Instruction became the foundation of the current online PTO s
ystem, which went into production in 2005.)
* 1997 - Technical Assistance Consultant (Serviced and maintained the spare Cisc
o 7513 core router & created the first large franchise network diagram.)
* 1996 - TAG Team II (Network Operations Support/NetOps)
* 1994 - Senior Data Communications Analyst (Specializing in Codex 9800 & 9300 N
etwork management systems.)
* 1990 - Data Communication Analyst (Specializing in Timeplex TDM Muxes and Code
x modems.)
* 1989 - Banyan Vines Junior Administrator and assistant PC maintenance technici
* 1986 - Network Administrator (Asynchronous/Synchronous devices.)
* 1984 - Synchronous Data Communication Analyst.
* 1982 - Digital DEC Operator.
* 1980 - Assistant IBM Computer Operator (On duty during the 1980 presidential c
overage for CBS television.)
* 1979 - Printer Operator (Specializing in the IBM 3800 online system).
* 1978 - Distribution Clerk.
Education: Somerville H.S, Somerville, NJ
Technical Skills:
Education: ITIL Certification.
Hardware: Cisco Routers & switches diagnosing & troubleshooting, old legacy equi
pment like Codex & UDS modems.
Applications: Concord eHealth,.
Preferred Location: Central New Jersey
Salary: 65,000/Negotiable.