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Tammy Richie 16540 Joplin Path, Lakeville Minnesota 55044 Phone: 612-327-1611 Email: tr5e8aa0@westpost.

net Objective To gain full time employment in a challenging career in Sales and Account Manag ement industry with the opportunity for advancement. Experience Inside Sales customer service specialist, Novus Inc. Savage, mn. 2007 - 2010 Responsible for Sales and Marketing on the SRP Glass Restoration System, Generat ed leads by going to trade shows and demonstrating the machine then follow up on leads received. Also did marketing and contacting business to introduce the ma chine. When not traveling I am in office entering orders keeping website up, giv ing technical advise to current owners and training customers how to use and pro per maintenance on machine. Also did customer support for 190 franchises across the USA. Sales service representative, cryovac , bloomington, MN. 2004 - 2007 Entering, adjusting and releasing orders, work with customers in regard to stock ing product for them to release and keep track of their usage. I did this for Gr een Bay Cheese, Great Lakes Cheese, Foremost Farms, Jennie O Turkey producers, A merican Foods Distributors., Badger-land Meats, Tyson Foods, Kraft, McCain, Nues ke Meats, Morning Star Foods, and Mullins Foods to name a few. Trace orders tha t shipped. Looked up orders in legacy. Set up new customer request, as well as when they are set up, I arrange in the system to have their number set to receiv e status reports and BOL's when product is shipped. CUSTOMER SERVICE REP. A&E CATERING/DIVISION OF TYCO, BLOOMINGTON MN. 2003 - 200 4 Inside sales, customer service representative for all of the West Coast from NV to Hawaii. Duties Included taking customer calls, entering and shipping orders . Tracking orders for customers. Making sure customers get product on time. I was contact person for Sysco Central Warehouse, an account that covered all of the United States. Was in charge of taking care of all companies in the West coa st, Hawaii, and Canada. This company sold all disposable plastic product caterin g dinnerware, such as plastic cups, plates, bowls and pitchers for beverages. SALES SUPPORT REP./ADMIN.ASSISTANT, SAGER ELECTRONICS, MENDOTA HIGHTS, MN 2000-2003 Creating purchase orders to order supplies, expediting with several factories, a cquiring information for price quotes, entering orders and maintaining orders. Daily communication with customers providing customer service on expedites, inve ntory pricing and availability, order placement and RMA's. Collaborated with Accounts Payable and Accounts Receivable on invoicing discrepa ncies. Producing POS reports and other reports such as forecast daily booking a nd bond reports. Ordering supplies, maintaining expense reports and basic duties required for a d istribution company. Education HALIFAX BOARD OF TRADE COLLAGE, "ASSOCIATES DEGREE" in Business Management. Gra duated 1991 Skills Excellent marketing and organizational skills from the idea to execution of prod uct marketing. Can take charge of situation and make change where needed with very strong leade rship skills to make split decisions when needed. Excellent development and presentation skills. Can think outside of the box impl ementing new and profitable ideas by keeping up with the "in the now" informatio

n to better improve sales in the sales force. Customer focused sales & sales training. Trained many people on product usage an d care, as well as given technical advise on product in question. Experienced with software programs such as People Soft, Lotus Notes, Adobe Photo Shop, Pagemaker, Iscala and Pro Comm. data base. Proficient with Crystal Output data base reporting. Very proficient with Microsoft office programs such as Excel, Word, Outlook, Pow er Point and Access. Skilled using data bases for both Windows PC and Mac OS X computers. Very quick study in any department. Self trained in many skills within the offi ce environment. Assisted with Information Technology problems within the office such as setting up computers for new hires, installing and formatting programs, setting up print ers, etc. Excellent interpersonal skill. Taken classes in human relations and catalyst pla nning. Typing Speed of 50 wpm.

Referrals: Name and Infomation onnection to me. Bob Vokac >>>>>> Supervisor for Cryovac Company VP of Sales for the MIdwest Division Cryovac/SealedAir Corp Bloomington MN Phone:: 952-854-2556 Dean Trocke >>>> Supervisor for Novus Inc. Sales Manager for Plastic Polish Division Novus Inc. Savage, MN Phone: 952-946-0451 Mike Premo >>>> Customer and Student for Novus Inc. Scratch Dept. Owner of Premo Glass Premo Glass Restoration Phoenix, AZ Phone: 602-421-5398 C

Can provide more Referrals and Letters available upon Request. ** Little about me: Moved here from Canada a little over 10 years ago. Legally able to work anywher e in the USA and Canada. Proof of Permanent Resident available upon request. I possess the attitude that if you don't do your job, 100 others will take it in a heartbeat.