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Julia A. Bethea 3023 E. Blue Ridge Way * tpost.

net Gilbert, AZ 85298 * 602-859-5630 * jb5ea4c2@wes

Candidate for the position of . . . Administrative Assistant Versatile professional with a dedicated 15+ year record for coordinating work fl ow, supervising staff, prioritizing and delegating tasks, and providing motivati on and direction. Advanced skills in project management, tracking and analyzi ng data, communications, policy administration, merger integration, and streamli ning processes. EXPERIENCE HIGHLIGHTS Current Position: NACA (Neighborhood Association Corporation of America) Sept ember 2009 - Present Office Manager: Responsible for organizing and coordinating office operations a nd procedures, for a not for profit financial services organization. Ensure org anizational effectiveness and efficiency by managing administrative process and program coordination.

AVNET INC., Phoenix, AZ 1990 to 2008 Promoted from initial hire of Administrative Assistant to achieve progressive le vels of responsibility that applied skills in project management, personnel lead ership, policy and procedure administration, and business processes. Business Process Manager (5/2007 - 8/2008) Directed the design and implementation of an automated audit and payment process of freight invoicing processes with annual output of over 1,000,000 invoices an d $17 million in freight spend. * Worked with an outsource vendor in Tennessee to facilitate the automation * Collaborated with carriers and accounts payable personnel to identify processe s, IT managers to determine system requirements, and the Finance department to e nsure accuracy in expense allocation processes * Supported team efforts through deadlines, test runs, change management, and pr oject finalization Senior Business Analyst (1/2005 - 5/2007) Served as a liaison between the sales organization and the IT department to comm unicate strategies in developing enhancements and new technology solutions. Pre sented solutions, identified requirements, and followed projects from design pha ses to implementation, debugging, user testing, monitoring, and assessment of ad ditional requirements. * Directed two Business Analysts and a Report Writer through research and propos al development * Collaborated with Executive Sponsors, Subject Matter Experts, and IT Managers to develop requirements * Trained sales personnel on new system enhancements Sales Operations Manager (6/1997 - 12/2004)

Directed projects that were implemented within sales, marketing, finance, contra cts and compliance, operations, business development, and customer services. Ov ersaw work of up to six team members. * Selected to administer the implementation and validation of ISO 9001 and Sarba nes Oxley principles for sales operations * Assisted with the creation, implementation, and monitoring of corporate wide r ecords retention policy * Developed an automated marketing service program that increased revenue by $2, 000,000 and reduced total service order processing times by 20% * Guided 130 employee generated ideas to implementation achieving $3,000,000 in return-on-investment * Improved the financial services program through automation resulting in improv ed day sales outstanding ratios and greater customer satisfaction * Integrated sales organizations and processes for two company acquisitions with in 36 months Product Manager (1996 - 1997) (1993 - 1996) (1990 - 1993)

Literature Center Manager Administrative Assistant

PROFESSIONAL DEVELOPMENT Bachelor of Arts in Sociology, Hofstra University, Hempstead, NY Certifications: Six Sigma, Yellow Belt, Meeting Facilitator, Process Redesign; Avnet Inc. Coursework towards PMP certification Computer Skills: Microsoft Word, Excel, PowerPoint, and Access; Business Geneti cs; CRM software Affiliation: Project Management Institute, Phoenix Chapter; serve as Director o f Registration