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Casey C.

Schneider 2629 Fountainhead Drive San Ramon CA,94583 925-594-1806 Objective: I am an entry level technical professional looking for a career position with growth opportunities, challenges and exposure to new technologies Education: Silicon Valley College Walnut Creek, CA 94588 Associates Degree in Network Systems Administration 2004 * * * * Microsoft Operating Systems Personal Computer and Web Server hardware setup, maintenance and upgrades Ether/Inter networking hardware technologies for LAN, WAN and Internet including routers, switches Planning, implementation, administration and maintaining IP based networks and associated configuration software Dublin, CA 94568 1997

Dublin High School Diploma Experience:

7/2008 Beverages and More Pleasanton, CA 94588 to Current Customer Assistant/Inventory Personnel * Assisting customers with inventory identification, product recommendation and selection, and purchasing * Interfacing with purchasing and payment technologies and inventory database * Responsibilities include product placement, stocking and inventory 10/2008 Best Buy Maintenance Warehouse Livermore, CA 94551 to 12/2008 Service Department Inventory Technician * Prepared repaired products for return to customers or resale. Includes cleaning, polishing, inspection. * Handled shipping and receiving of consumer appliances, as well as parts and materials needed for repair operations. * Maintained tools needed for warehouse repair transactions * Participated in record system for consumer appliances received, assembled and delivered. 3/2008 to 5/2008 AT&T Internet San Ramon, CA 94583 Internet Service Phone Support Technician * Trainning program for assisting customers in repairing and maintaining AT&T business and residential internet service * Microsoft and Macintosh operating systems * Call Tracker, Uverse, and other proprietay software tools for identifying, troubleshooting and fixing network hardware and configuration


errors Emphesis in phone and remote support

11/2004 Safeway Moraga, CA 94556 to 02/2008 Checker/Produce Clerk * Exposure and experience with inventory, purchase and payment technologies * Store policy awareness * Interfaced with customers directly and over the phone regarding purchases, product selection, customer satisfaction and resolving complaints 03/2001 Round Table Pizza Benica, CA 94510 to 11/2004 food clerk/dough roller/cashier * Worked with cash register, payment transaction system and customer order tracking system * Compared totals on cash register with amount of currency in register to verify balances * Served customers in regards to order placement, payment and order fulfillment * Responsible for for food preparations of all items on menu 07/1999 Bay Area Construction Framers Dublin, CA 94568 to 02/2001 framer/carpenter * Reviewed line and transformer ratings as well as transformer phase mapping to calculate and adjust power load and phase balance for construction operations * Executed daily operations of preparing and sizing materials for installation * Specified hardware and materials used on construction projects * Repaired doors, frameworks, floors and other structural fixtures References: Available upon request