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HTD7C02140000R01

How to use the Toshiba HDD Recovery Utility

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- Operating System: more details... Windows Vista 32 Bit, Windows XP

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Operating System basic 2007-12-11 2011-12-10 2009-04-14 11:35 AM Software Toshiba Portables

Operating System, Pre-installed Software, Recovery, Repair Tool

Resolution:

Some Toshiba notebook computer models have a Toshiba HDD Recovery Utility, which is stored in a special partition on the hard disk drive, along with the system files used for the 'recovery' of the hard disk drive to its original just-from-the-factory default state (contents). "HDD" in the name of this utility stands for hard disk drive. This on-disk utility is alternative to the Recovery CD or DVD included with many other Toshiba notebook models. The following instructions describe how to use this utility.

NOTE: Toshiba strongly recommends that you create recovery CDs / DVDs after installing your computer.
The HDD Recovery Utility allows you to: • • • • • • Create Hard Drive Recovery CDs or DVDs. Restore your hard disk drive to the original factory default state. Restore just your "C:" drive, leaving any other drive volumes or partitions you may have created intact. Restore your hard disk drive to the original factory default state, but without the recovery partition. Delete your hard disk drive recovery partition without losing the data on your C: drive. Reinstall drivers and applications which were bundled with your computer.

Creating Recovery CDs/DVDs Copying the Toshiba HDD Recovery Utility and the needed system files to a CD or a DVD improves the chance of being able to restore the original factory default state of your hard disk drive in case of failure. It allows you to use the space occupied by the special recovery partition used to store the Toshiba HDD Recovery Utility on the computers hard disk drive.

contact Toshiba Customer Support to obtain Recovery CDs or DVDs for your computer. Insert a CD or a DVD into your computer's CD/DVD writable drive. DVD. applications (original bundled drivers and applications). or All Files (to create Recovery media on both CDs and DVDs). when the utility prompts for it. Sample Recovery Disc Creator screen 3. 4. see the section below titled "Hard Disk Drive . For instructions on using the Recovery CDs/DVDs. Follow the on-screen prompts to complete the copy process. Double-click the "Recovery Disc Creator" icon on the Windows desktop. This utility may also be launched by clicking Start --> All Programs --> Hard Disk Recovery Utilities. The utility will prompt for as many CDs or DVDs required to contain the selected files. Select CD. 6. If your CD or DVD drive does not support writing. 5. Select the items you want to copy by clicking the checkbox next to an item's name recovery files.1. Click "Burn". 2. or both the recovery files and applications.

Click Yes to begin the recovery. presenting three options: Sample TOSHIBA HDD Recovery Utility screen Restore Original Factory Image (Recommended) CAUTION: Restoring a hard disk drive to its factory default state deletes all partitions on the hard disk drive and all data stored on those partitions. Restore Partition C: of HDD without changing current partition size CAUTION: Restoring the C: drive to its factory default state formats your drive. To recover your hard disk drive from a system failure using the utilities stored on your computers HDD. Press 2 to restore only the "C:" drive (the letter C is traditionally used to designate the first . 1. To restore only the C: drive: 1.without affecting other partitions (for example. and then restore it. 3. All of your files and information will be lost! Be sure to back up all important files first.or changing the size allocated to your C: drive. If you have created other partitions (for example. and lost. Press 1 to restore your hard disk drive to its original factory default state. indicating that all data will be overwritten and lost during the restore process. Press and hold the 0 (zero) key on your keyboard and then press the computers power switch. 2. indicating the HDD has been restored. 2. follow these steps: 1. If the computer is running. Be sure to back up all important files first. You can select restoring the entire hard disk drive to the factory default state. and again Shut Down. A confirmation message will appear. Be sure to back up all important files before proceeding. When the computer turns on. A message will appear once the operation is finished. the Toshiba HDD Recovery Utility screen will appear. Shut Down. you may be able to restore the drive to the factory default state using the on-disk Toshiba HDD Recovery Utility (in a special partition on the hard disk drive).by clicking Start. a D: drive) those partitions and any information on them will not be affected and will remain intact. a D: drive) -. Press any key to restart the computer. Your information on the drive will be overwritten.Recovery using Recovery CDs or DVDs". or restoring only the C: drive -. shut it down -. Using Toshiba HDD Recovery Utility from the recovery partition In case of a hard disk drive failure.

it will be deleted during the recovery process) your information will be overwritten.or to change the size allocated to your C: drive. Press any key to restart the computer. Hard Disk Drive Recovery using Recovery CDs or DVDs In case of a hard disk drive failure. A confirmation message will appear. Press 3 at the Toshiba HDD Recovery Utility screen. and turn on the computer. Be sure to back up all important files before proceeding. presenting three options: . a "D:" drive) -. if you created a D: drive. or to restore only the C: drive -. Click "Enter" to begin the recovery. To resize and restore your C: drive: 1. and then recover it. Be sure to back up all important files first. indicating that all partitions will be reformatted and all information will be lost during the recovery process. indicating that all information on the drive will be lost during the recovery process. Be sure to back up all important files before proceeding. indicating that the HDD has been restored. NOTE: The size of the C: drive will be displayed on the progress bar as you make your selections. ○ 3. ○ Press the Left/Right Arrow keys to increase/decrease the C: drive size by 1 GB increments.volume on the hard disk drive) on your computer. Press the Up/Down Arrow keys to increase/decrease the C: drive size by 5 GB increments. Restore Image to C: Partition with user specified size CAUTION: Resizing and restoring your C: drive to its factory default state formats all partitions on the HDD (for example. indicating that the HDD has been restored. A confirmation message will appear. 4. and lost. • Insert the first Recovery CD or DVD into your CD/DVD drive. 3. 2. Once the computer is running. You can select to restore the entire hard disk drive to the factory default state.without affecting other partitions (for example. A message will appear once the operation is finished. A message will appear once the operation is finished. Click "Yes" to begin the recovery and to specify the size of the C: drive. Click Yes to begin the recovery. Press any key to restart the computer. 2. the TOSHIBA HDD Recovery Utility screen will appear. you may wish to to run the Toshiba HDD Recovery Utility from Recovery CDs or DVDs (created per the instructions in the section above titled Creating Recovery CDs/DVDs).

Be sure to back up all important files before proceeding. 3. if you created a D: drive. A confirmation message will appear. 2. and lost. indicating that the HDD has been restored. A message will appear once the operation is finished. indicating that the HDD has been restored. Click Yes to begin the restoration. a D: drive) those partitions and any information on them will not be affected and will remain intact. Click Yes to begin the restoration.Sample TOSHIBA HDD Recovery Utility screen Restore Original Factory Image (Recommended) CAUTION: Restoring a hard disk drive to its factory default state deletes all partitions on the hard disk drive and all data stored in this partitions. 1. A confirmation message will appear. 3. and lost. and lost. Press 3. Be sure to back up all important files first. Be sure to back up all important files . indicating that all information on the drive will be lost during the restore process. A confirmation message will appear. Be sure to back up all important files first. To restore only your C: drive: 1. Restore Image of entire HDD without HDD Recovery Area This option restores your C: drive without creating the HDD Recovery Utilities partition. To restore your C: drive without the recovery partition: 1. Press any key to restart the computer. indicating that all data will be lost during the restore process. CAUTION: Restoring your C: drive to its factory default state without the recovery partition formats all partitions on the hard disk drive (for example. indicating that all partitions will be formatted and all data will be lost during the recovery process. 2. it will be deleted during the restore process) and your information will be overwritten. Be sure to back up all important files before proceeding. Press 1 to restore your hard disk drive to its original factory default state. be sure to back up all important files first. Press 2 to restore only the "C:" drive on your computer. This gives you the option of increasing the size of your C: drive. Restore Partition C: of HDD only CAUTION: Restoring the C: drive to its factory default state reformats your drive and your information on the restored drive will be overwritten. If you have created other partitions (for example. A message will appear once the operation is finished. All of your files and information will be overwritten. Press any key to restart the computer.

Click "OK" to continue. When the following warning screen displays. 1. Checking the HDD Operating Status After restoring your hard disk drive. click OK to confirm. 3. 4. 2.before proceeding. Click "Start". you can check its status as follows: 1. Delete Hard Disk Recovery Utility You can delete the hard disk drive recovery partition without losing the data stored on your C: drive. Click Yes to begin the recovery. and then click "Control Panel". Press any key to restart the computer. 3. . Double-click the "Computer Management" icon. 5. Click Start --> All Programs --> Hard Disk Recovery Utilities --> Delete Hard Disk Recovery Partition. Highlight the hard disk drive in the Volume list to display its status in the lower portion of the screen. A message will appear once the operation is finished. 2. When the computer powers on. Sample Delete Hard Disk Recovery Utility screen 2. the Delete Hard Disk Recovery Utility warning screen displays. indicating that the hard disk drive has been restored to the original factory default state. Double-click the "Administrative Tools" icon. 3. Click "Disk Management".

2. Click "Install". correctness. This utility may also be launched by clicking Start --> All Programs --> Hard Disk Recovery Utilities. completeness or quality of the information or software provided. hold down the Ctrl key as you click your selections. Toshiba is not liable for any damage caused by the use of any information or software provided. either expressed or implied. Disclaimer: Toshiba provides this information "as is" without warranty of any kind. Double-click the "Toshiba Application Installer" icon on the Windows desktop. Follow the on-screen prompts to complete the installation process. 3. but not limited to. 5. To reinstall drivers and applications: 1. Toshiba shall not be responsible for the topicality. Click the item(s) you wish to install. including. 4.Sample Delete Hard Disk Recovery Utility confirmation screen Installing Drivers and Applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. including information that is incomplete or incorrect. Click "Next". the implied warranties of merchantability or fitness for a particular purpose. Survey: Top of Form . To select multiple items.

but I haven't tried it yet I need further information The information is hard to understand The information does not answer my question The information is wrong 4.1. . Please select one option based on your first choice: I'm very satisfied I think it will help. Without this information would you have called the call centre? Yes No I don't know 3. Let us know how to improve this document (optional): Submit Bottom of Form Copyright © Toshiba Corporation. Was the information in this document helpful? not at all very helpful 2. All rights reserved.