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DEBBIE ANDING 73 Corbel Way Newnan, GA 30265 Home: 770.251.7009 Cell: 706.

333.5056 SUMMARY Resourceful Administrative professional with extensive experience providing supp ort to executives and various departments. Skilled in coordinating conferences, projects, meetings and travel arrangements. Able to balance management needs, provide excellent customer service, and maintain confidentiality and schedules w ith ease. Utilize strong organizational, planning, and communication skills tow ards improving operational efficiency. Received an Excellence award for trainin g other Administrative Assistants according to corporate standards. Expertise i ncludes: Organizational Development Office Management Salary Administration Meeting Coordination Budget Administration Accounts Receivable COMPUTER SKILLS Windows 2000; Microsoft Outlook, Word, Excel, PowerPoint, Adobe Illustrator, Pho toshop, scanning technology; HTML; advanced internet research PROFESSIONAL EXPERIENCE FEDEX, Atlanta, GA 1990 2009 Senior Administrative Assistant 1999 2009 Provided daily high-level Administrative support for Senior Manager and 12 Manag ers for an overnight express freight company with over 300 employees. Answered and screened calls in a professional, timely manner, obtaining complet e and accurate information and follow through on message delivery. Received fre quent compliments for my attention to detail. Chaired daily conference calls for the district to ensure procedures were prope rly executed and identified opportunities for improvements. Liaison between 10 departments to ensure effective communications and consisten t reporting practices were followed. Provided administrative back-up support to secretary for the Senior Manager of Operations, and secondary support to the Director of Air Ground and Freight Serv ices in secretarys absence in areas of office management and document preparatio n. This in turn yielded numerous company awards. Maintained calendar appointments providing monthly accuracy and efficiency. Opened, sorted, and distributed all incoming correspondence, including faxes an d email and responded accordingly. Composed, edited, proofread correspondence (memos, letters, presentation materi als, written statements and proposals) with accuracy which saved numerous hours for the Senior Manager to devote his time for managing sort operations. Facilitated work requests through internal/external service providers, which re duced time by crucial minutes. This allowed the managers to concentrate on thei r workgroup which provided efficiency by ensuring the smooth flow of operations. DEBBIE ANDING PAGE TWO FEDEX (continued) Created extensive Microsoft Excel database tracking reports for all members of management which improved quality for Senior Management review. Coordinated onsite and offsite meetings, and travel accommodations (conference

room reservations, preparation of materials, catering, hotel, car, air) for the Senior Manager and 12 managers. Researched the most cost efficient locations t o enable company savings by several hundred dollars. Received numerous company Bravo Zulu awards for my efficient meeting preparation. Reviewed and prepared forms and reports (billing/invoicing, time and expense) i n which all were accurately processed utilizing internal bill pay systems. Responsible for administration of department $14 million annual budget. Balance d 100% by researching and verifying monthly invoices. Service Assurance Leader 1996 1999 As the organizations single-person Service Assurance department, provided docume nt management support to 20+ corporate employees in areas of corporate presentat ions, organizational charts, quarterly goal charts, financial spreadsheets, corr espondence, and unique projects. Provided administrative support to 1 Senior Manager and 6 managers of Domestic Operations allowing them to streamline policies and procedures effectively. Identified system weaknesses by reviewing daily, weekly, and monthly reports. A trend report was sent to the Director of Operations for review which resulted in a reduction of late truck arrivals and departures. Developed and Chaired the Safety Awareness Team for the Atlanta Ramp. Injuries and accidents were significantly reduced over a 6-week time frame. EDUCATION Continuing Studies, University of West Georgia, Carrollton, GA Continuing Studies, Clayton State University, Morrow, GA College Prep Diploma, Woodward Academy, College Park, GA PROFESSIONAL DEVELOPMENT Aspire to Management Administrative Support Certificate