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137County Rd 604 Athens Tennessee 37303 423-453-7219 Lauraleigh2306@yahoo Laura T Cox Objective To secure a position within

a company, that would allow me to utilize my successful management skills. I have a very strong background, in healthcare and customer service. I have strong building skills in both patient and partne r relationships. My background offers the fact that I can consistently meet and exceed goals. I wish to find a company that will allow me to grow within that company and to help with the added success of the company. Summary of qualifications As a previous owner of my own business, my experience covers /exceeds a broad range of skills. One of my greatest assets is that l a m highly organized and can multifunction at high levels. I am a very motivated w orker and extremely driven to perform to the utmost of my ability with extreme a ttention to detail especially in the financial aspects of business. My experien ce covers a broad range of the work force such as customer relations, sales, man agement, and human resources. I have an unsurpassed level of professionalism wit h all clients/staff/and employees. Education 1982 - 1986 Fulton High School Knoxville, TN 1986 - 1990 University of Tennessee Bachelors Degree in Business Management Knoxville, TN

Professional experience 01-09-08 to Present: NHC Homecare, Athens, TN Administrator/Director of Services * Management, Supervision, * Recruiting, job fairs, marketing * Lead supervisory and customer training to all staff * Build new professional referral source * Payroll, Billing * Human resources * Strong leader to decrease work issues. * Highly organized, multi task daily, resolving issues with clients, physicians, and other related client concerns. * Over see and give direction to all field staff/in office staff. * Handled all new hire human resource processes, and completed training and orie ntation to our company. * Product control and inventory/cost per customer responsibility * Responsibility of location appearance, maintenance, location safety

2001 - 2008 BLS Enterprises, Laura Leigh Designer Homes, Inc. Athens, TN Owner and Onsite Manager * Management, Supervision * Advertising and Promotions * Book-keeping (10 key, A/R, A/P, general ledger, financial reports, taxes etc.) * Payroll * Customer Service, Marketing, Sales * Human Resources * Liaison between customer and financial institutions * Contracting of outside contractors for work needed * Loss and Prevention 1995 - 2001 ATC Nursing Lead Staffing Coordinator * Payroll * Customer Service, Marketing

* Human Resources * Reports to Doctors and taking of POT from Doctors * Scheduling of Nurses * Interviews of Family members and follow-ups with weekly routine calls to pat ients * Staff intervention and follow-ups of work performed, weekly meetings with staf f * A/R, A/P * Loss & Prevention References Roma Oneal/Former NHC Administrator of 20 yrs-506-4380 Dana Connors - 423-595-4855 Dr. Jenny Byrd-423-506-1788 Kathey Kramar - Office Manager, Waste Connections - 423 404-3288