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NATALIE HILL 9880 Big Rock Drive Fowlerville, Michigan 48836 nh601e1a@westpost.

net (517) 223-3205 H or (517) 294-2844 C Property Manager searching for a position where my outgoing personality, energy, enthusiasm, substantial experience and skills, strong ethics and enjoyment of p eople, are needed and would be valued. EMPLOYMENT HISTORY MCKINLEY, INC., Ann Arbor, Michigan 8/02 to 9/08 and 9/98 to 1/00 Assistant Regional Manager Managed five direct reports, while effectively supervising four senior apartment communities. Responsible for office administration, marketing, leasing, approv ing applications, running credit reports and criminal background checks, and adm inistering waiting lists. Effectively supervised maintenance staff, negotiated bids with contractors, completed all government reports and interfaced with gove rnment inspectors. Responsible for accounts receivable, collections, and legal matters. Ultimately improved resident relations and retention, wrote and monito red budgets and capital plans for each site, instituted cost controls, complete d comprehensive property inspections and reports, effectively interfaced with po tential property buyers and facilitated tours. In addition, personally develope d materials and taught Fair Housing and Section 8 classes. Completed comprehen sive audit of all Section 8 files, made corrections to get company back on track . Highlight: Consistently received high scores (85%+) on government audits an d inspections. Regional Manager Supervised 1800 units in six large apartment communities; direct reports include d six site managers. Oversaw management; trained, hired, evaluated, and termina ted site managers. Conducted property inspections for quality control, general upkeep, and capital needs. Monitored accounts payables and receivables and made recommendations as needed. Was responsible for writing annual property budgets including capital plans. Wrote budget variance reports to control costs. Met with vendors and contractors to collect pricing, submitted bid recommendations, and monitored work of contractors. Conducted weekly staff meetings; created dev elopment plans to grow employees for promotions, and made recommendations for em ployee awards. Assisted company in developing policies and procedures. Monitor ed work done by site managers, gave feedback on needed improvements, and helped with solutions. Highlight: Created materials and taught classes on Fair Housin g for McKinley employees throughout the company. AMBER MANAGEMENT COMPANY, Lansing, Michigan 2/00 to 10/01 and 8/95 to 1/98

Director of Operations Managed nine to sixteen properties (500-1000 units) in Lansing, Royal Oak and Tr oy. Supervised, evaluated, hired, trained, and terminated as needed. Facilitat ed resident relations, oversaw accounts receivables and collections, legal actio ns, marketed apartments, approved applications, inspected buildings, wrote and monitored budgets and capital plans. Collected and negotiated bids, performed b id selection and monitored performance. Also responsible for training staff in fair housing and other professional practices, and conducting staff meetings to ensure consistency of policies and procedures. Attended board meetings with inv

estors and made presentations. Rewrote chart of accounts for better financial t racking, wrote a policy and procedures manual and helped write an employee handb ook. Created marketing plans and resident retention plans to improve morale and occupancy (increased to 95%+) and trained staff on Fair Housing. Highlight: Go t company running in the black for the first time in several years. CENTRUM MANAMENT/LANSING MANAGEMENT, Lansing, Michigan 2/93 to 2/95

Regional Manager Managed twelve properties (900 units). Responsible for lease-ups on these LIHTC and Section 8 properties, supervised staff, evaluated, hired, trained, motivate d, and terminated as needed. Completed regular property inspections, wrote budg ets, capital plans, and budget variance reports for each site, negotiated with contractors and suppliers, improved resident relations and retention, audited te nant files, straightened out rent structures. Responsible for meeting with gove rnment officials for audits and Inspections. Supervised accounts receivables, collections and legal matters. Hi ghlight: Improved employee and resident relations dramatically and got back in good standing with government officials. Resume of Natalie Hill - Page 2 PACIFCORP - AFFORDABLE HOUSING GROUP, Portland, Oregon 12/89 to 1/93

Asset Manager Supervised 14 LIHTC properties (3000 units) in 10 states. Responsible for hirin g management companies to run the properties, trained management companies in L IHTC program as needed, monitored their performance, oversaw lease-ups, complete d market feasibility studies in various cities, due diligence, auditing files, a nd interfaced with state agencies. Also responsible for hiring and training 4 d irect reports (corporate staff) in LIHTC. Highlight: Helped our division gro w from 3 properties to 14 within 2 years! Co-authored a Tax Credit Manual. Roa d Warrior! NATIONAL PARTNERSHIP MANAGEMENT 4/86 to 11/89

Regional Manager Supervised 25 small properties (1100 units) in 4 states. All were HUD Section 8 , 236, BMIR, or Rural Development 515. Responsible for overseeing on-site staff , hiring, training, evaluating, terminating as needed. Wrote and monitored budg ets and capital plans for each site, completed tenant file audits for complianc e, interfaced with government officials on audits and inspections, solicited bid s and worked with contractors, monitoring performance of work, oversaw accounts receivable and collections and legal matters. Highlight: Most difficult and re warding job I ever had due to successfully juggling 25+ properties and 50+ emplo yees successfully! Road Warrior! EDUCATION Michigan State University Bachelor of Science with Honors, Major: Human Environment & Design Additional Professional Training and Designations Michigan Real Estate License since 1994 Designations: Certified Occupancy Specialist (COS) - Tax Credit Specialist (TCS)

Assisted Housing Manager (AHM) - Spectrum Training Award Recipient (STAR) Master Gardener - MSU Cooperative Extension - Photography 101