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SUSAN SPENADEL, MA (H): (912) 225-4749

(C) (912) 659-9994

Senior Level Human Services ProfessionaL/Director of Mental Health and Developme ntal Disability Services/Training and Quality Assurance. Offering Results Driven Oversight, Direction and Management. DIRCTOR OF DISABILITIES, CHATHAM AND EFFINGHAM COUNTIES, GA Gateway Behavioral Health Services 1/09 to 5/10 * Oversee two countys training programs, ensuring quality programing and training for 90 adults with devlopmental disabilities. * Responsible for hiring, supervising and training 21 direct care and su pport staff to include Individual Service Plan development, documentation, adequate oversight, and transportation. * Monitor and revise each countys budget to ensure countinued profit in the face of reduced funding. * Liaison between parents, service providers, government funding agencie s and Gateway management. * Organize and put on an annual fund raiser to entertain and feed over 400 individuals using only donated funds and services * Ensure CARF Accreditation and that state and federal guidelines are u nderstoon and adhered to. BEHAVIORAL HEALTH DAY SERVICES MANAGER Union Mission, Savannah, GA 8/08 to 1/09 Within the Savannah Area Behavioral Health Collaborative, working with adults wi th severe and persistent mental illness. Responsibilities included: * Daily operation of the Psychosocial Rehabilitation and Peer Suppo rt Programs * Hired as Care Coordinator and Promoted to Manager within 4 weeks. * Supervise, monitor and evaluate 8 staff * Reorganized the Psychosocial Rehabilitation Program to follow the Clubhouse Model * Interview and assess all referrals for appropriate placement into Day Treatment/Programing * Represent Union Mission/SABHC at Mental Health Court, act as lias ion for all Mental Health Court consumers. REGIONAL MANAGER Columbus Community Services, Pooler, GA - 4/07 to 12/07 Responsible for hiring, supervising and overseeing 35 Support Coordinators and Office Staff for the Southeast region covering 12 counties. Oversee implementation and reporting of state deliverables. Ensure an appropriate Individual Support Plan is written, submitted and impleme nted according to state guidelines. Represent agency to state and region providers and families. Ensure that all individuals with a state waiver are monitored for safety and ap propriate services. EMPLOYMENT RESOURCE SPECIALIST Employment First Georgia 8/06 to 3/07 During the 5th year of this 5 year grant, responsible for expanding resource dev elopment services to the Savannah region through The University of Georgias Depa rtment of Community Health. Assisting families and service providers in developing customized employment op tions for individuals with a disability. DIRECTOR OF ADULT SUPPORT SERVICES

The Arc of Howard County, MD 8/05 to 6/06 Successfully redesigned the Adult Day Program to become one that families, provi ders, and school systems had confidence in and wanted to have those in their car e attend. Responsibilities included: Operation of The Adult Day Program and the Supported Retirement Program for ind ividuals with severe and profound developmental disabilities. Supervising, hiring and training 18 staff to ensure the quality care of individ uals. Ensure volunteers receive adequate training and supervision. * Ensure service s/activities are continual and meaningful. Develop service funding plans for all 45 individuals served and write and monit or community funding grants. Liaison between parents, service providers, government funding agencies and Arc management. Identify individuals to transfer to employment. * Represent the agency on vari ous committies within the state and county. DIRECTOR OF TRAINING, RESEARCH, AND QUALITY ASSURANCE University of Maryland Medical System, Inc., Harbor City Unlimited 4/93 to 8/05 Within this Psychosocial Rehabilitation Program, working with adults and adolesc ents with severe and persistent mental illness, responsibilities included: Ensuring CARF and JCAHO accreditation. always met at least 95% compliance to s tandards Develop and implement the staff training program for 150 full and part-time sta ff, monitor attendance and renewal Coordinating/managing research projects and grants with various Universities an d programs. Develop and implement the agency Quality Assurance Plan. Providing consultation and assistance to staff and members to resolve difficult cases or conflicts. Resource and liaison for supervisors on personnel or policy issues. SUSAN SPENADEL Page 2 of 2 STRESS MANAGER Federal Emergency Management Administration (FEMA) 1/98 TO 9/01 Disaster Assistance Employee responsible for ensuring that FEMA personnel at a disaster site are practicing stress reduction techniques, and managing personal and disaster related stress. * Conduct Individual and group stress counselin g. Develop and implement on the spot stress management training, Conduct and report on environmental and individual assessments. Produce daily situational reports, and weekly progress reports for the CEO and COO DIRECTOR, CAPITAL CONCEPTS The Arc of Prince Georges County, MD 7/90 to 4/93 Hiring, training and supervising of all professional and managerial staff of ag ency for adults with developmental disabilities. Contract procurement * Budget monitoring; invoicing and billing follow-up. Quality assurance of all programming; * Supervised daily operations of works hop division. Wrote, and was awarded, a state grant to close down the sheltered workshop and develop employment opportunities for individuals in the program. DIRECTOR, EMPLOYMENT SERVICES The Arc of Prince Georges County, MD - 1/90 to 7/90 Train and supervise professional support staff * Write and monitor grants Interview and place new employees; successfully placed 96 individuals in the community and 35 individuals in enclaves Facilitate relationships between community businesses, schools, families and o

utside agencies, Supervise transportation services, coordinate transportation for enclave worke rs; initiate contact for employment services ASSISTANT DIRECTOR, CAPITAL CONCEPTS The Arc of Prince Georges County, MD - 8/88 to 1/9 0 Hiring, training and supervising staff, * Interview and select program part icipants Ensuring state and federal licensing compliance, monitoring and review of prog ram files Develop and insure implementation of Behavior Management Programs Mediate relationships between residential service agencies and families. VOLUNTEER EXPERIENCE: SURVEYOR 1998 - Present Surveys an applicant agencies ability to meet CARF accreditation guidelines. * Act as a consultant to applicant agencies on areas of need. * Writing up rep orts and recommendations for the CARF Board of Trustees to use to render an accr editation decision. ACCOMPLISHMENTS AND CERTIFICATIONS: Chairperson for agency Human Rights and Behavior Management Committees; leader o f sexuality and individual rights counseling groups for clients; trainer of staf f in-services; chairperson of task forces to develop agency policies and procedu res; participant/speaker in outreach groups at schools, parent groups; speaker a t state hearings representing non-profit employees; certified in - First Aid, an d Medication Monitoring in Maryland, Behavior Management and Sexuality Education for the Developmentally Disabled, Certified Instructor of CPR. Organized and l ed first year and following years accreditation process for CARF. Presented res earch processes and outcomes at conferences and seminars. Prepared and presente d workshops for state and national conferences. Adjunct Professor for Marymont University teaching masters level classes in group and individual therapy, funda mentals and ethics of psychology, and internship practicum. MEMBERSHIPS: North American Association of Masters in Psychology (NAMP) - Treasurer of the Ma ryland Chapter, 1996 International Association of Psychosocial Rehabilitation Services (IAPSRS) Maryland Association of Psychosocial Support Services (MAPSS) American As sociation of Mental Retardation (AAMR) EDUCATION: Master of Arts, Psychological Services, awarded from Marymount University, Arli ngton, VA