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JEFFREY NELSON 22371 Brett Trail Rogers, Minnesota 55374 Home: 763-428-2215 Cell: 612-644

-7309 SUMMARY Proven background in account and project management responsibilities, which lend themselves to a continued career in Account Management. A results-driven profe ssional who is familiar with all production aspects of the printing industry, an d in turn, parlaying that experience in providing superior knowledgeable and ser vice to the client. The ability to work in a fast-paced, deadline-driven enviro nment where quickly adapting to ongoing change, thorough and timely follow-throu gh, and providing a calming influence in defusing potential volatile situations have been key factors to a successful track record in building and maintaining p rofitable customer relationships. PROFESSIONAL EXPERIENCE NorthStar Media, Cambridge, MN 2009 - Present Sales Representative - Account/Project Manager, 2009-Present Responsible for bringing in new national and local accounts and servicing the cu stomer. * Bring new ideas and initiatives to create an updated printing facility. * Traveled to old and new customer locations for personal meetings, which result ed in increased satisfaction, trust and loyalty. RR DONNELLEY PREMEDIA TECHNOLOGIES, Chanhassen, M 1995 - 2009 (Formerly Banta Corporation) Account Manager, 2003-2009 Responsible for managing three major national accounts and work with the Respons e Marketing Service facilities in Minnesota and Connecticut. * Maintained the highest level of customer satisfaction by introducing new ideas and initiatives, resulting in more efficient and streamlined deliverables. * Traveled to customer locations for personal meetings, which resulted in increa sed satisfaction, trust and loyalty. * Trained customers, as well as internal staff, on soft proofing application (In site), which has proven to be a successful tool for proofing on line, thus getti ng back to the customer with finalized proofs in a more timely and efficient man ner. * Led meetings and training through WebEx and web video. Desktop Production / Customer Service Representative, 1999 - 2002 Film Assembler / Proofer, 1995 - 1998 JOHNSON / ANDERSON PRINTING, Shakopee, MN 1990 - 1995 Privately owned envelope printer. Electronic Prepress Lead, 1991-1995 Served as the firm's technical expert for prepress activities and initiatives. * Brought the Company from film assembly into desktop production, which provided greater efficiency in eliminating several steps from the previous process. * Investigated and introduced new technology and integrated workflow, resulting in a smoother, error-free process. Typesetter/Film Assembler/Camera Operator/Plate Maker, 1990-1991 * Learned trade quickly. Maintained high level of production in a fast pace envi ronment. LERNER PUBLICATIONS, Minneapolis, MN 1987 - 1990 Privately-owned publisher of children's books. Keyliner / Designer

Worked closely with the designer and prepress department in creating a quality p roduct * Was a resource for designers and prepress for many operations. EDUCATION / TRAINING General Studies, North Central University, Minneapolis, MN PROFESSIONAL / CIVIC / VOLUNTEER ACTIVITIES Advisory Board Member, HighPoint Church, 2002-2005 Board Member, HighPoint Church, 2005-2009 Committee Chair, Boy Scouts of America, 2006-2009 Park Board Member, Rogers, MN, 2008-2009 Park Board Chair, Rogers, MN, 2010-