You are on page 1of 2

IT MANAGEMENT X DATA MANAGEMENT X INFORMATION MANAGEMENT Fostering Quality Decision-Making through Information Management Accomplished Information Manager

with proven success in all facets of IT operati ons and program management. Recognized for building high-performing teams that a ssume accountability and deliver results on time and within budget. Communicate s effectively across all organizational levels. Successfully translates technic al information to non-technical audiences. * Enterprise Information Management * Team / Employee Development * Content Management Implementation * Budget Preparation / Control * Project Management * Business Intelligence * Master Data Management * Data Governance * Strategic Planning * Process Development * ERP Implementation * Knowledge Management PROFESSIONAL EXPERIENCE Target Corporation, Minneapolis, MN 2005 - 2010 The second-largest discount retailer in the US with 351,000 employees and stores in 49 states. Information Architecture Manager Managed a team of eight Information Architects responsible for consulting on and delivering conceptual and logical data models for the enterprise. Developed st rategies and approaches for data architecture, analysis, and design. Collaborat ed with business leaders to identify information needs and to secure resources. Managed multiple projects, each with a project budget up to $1 million. * Led the development of a data governance organization and defined governance p rocesses and standards for the enterprise data warehouse with >17,000 users. * Created a virtual team of 20 members to provide enterprise-wide leadership of master data management (MDM); increased awareness and collaboration among teams working in MDM domains. * Developed a strategy for implementing company-wide programs for data governanc e, data quality, master data management, and metadata management including a bus iness case and roadmap. Led to the creation of a dedicated Enterprise Informati on Management team of 25 members. * Completed two upgrades of the ERwin data modeling tool and the metadata reposi tory with 1,000 users and 400 data models. * Presented Targets MDM and Data Quality initiatives to the Enterprise Architect ure Executive Councils (EAEC) Information Management Peer Group, including repre sentatives from 17 national companies. Models were incorporated into the EAEC d atabase of best practices. Xcel Energy, Minneapolis, MN 2003 - 2004 A $9 billion gas and electric company currently operating in eight states V top wind energy producer in the United States. Business Intelligence Manager Supervised 34 data modelers, architects, analysts, and report writers, including contractors and consultants, in three states. Forecasted and achieved business goals through strategic planning, policy and procedure development, and effecti ve resource management. Prepared and managed an annual budget of $5 million. * Implemented a data warehousing initiative that saved over $800,000 by enhancin g integrated data access. * Aligned three separate work groups from three states into one team within 90 d ays, improving efficiency and communication. Supply Chain Systems Support Manager 2000 - 2003

Established and directed a cross-functional team in developing and implementing an $11 million ERP system that included purchasing, warehousing, and accounts pa yable applications for 2,000 users. Managed system development and documentatio n; supervised system structure, set-up, and communication plans. * Created ERP processes and workflows for three newly-merged companies spanning 12 states. Delivered $5.6 million in annual savings through process improvemen ts and inventory reduction. * Launched content management implementation for Accounts Payable leading to a 3 3% payroll reduction and increased department efficiencies. * Piloted web-based training for ERP and content management systems, resulting i n a 250% ROI in less than one year. Northern States Power Company, Minneapolis, MN 1990 - 2000 One of three companies merged in 2000 to form Xcel Energy. Facilities Services Site Manager 1998 - 2000 Managed building operations for 46 statewide facilities, including contracts for custodial, grounds-keeping, waste management, and technical maintenance. Prepa red and controlled a $2.6 million budget. Supervised 32 union workers. Coordin ated emergency planning and response efforts, including maintaining a life safet y paging system, training employees, and communicating with city agencies. * Delivered $1 million in annual cost-savings by developing first database-drive n custodial bid process. Facilities Customer Consultant 1990 - 1998 Coordinated internal customers, facilities services personnel, and external vend ors. Scheduled and managed employee relocation projects. Developed and directe d helpdesk operations for 5,000 facilities users in four states. * Created and automated a work request system, reducing customer complaints by > 50%. * Reduced operating costs by over $2 million through the consolidation of seven leased sites into two locations within one year. * Reduced labor by 20% while increasing customer satisfaction through the design and implementation of a workflow automation system. PRIOR EXPERIENCE Includes work as a Communications Manager with Northern States Power Company (Mi nneapolis, MN) and a Television News Reporter with KELO-TV (Sioux Falls, SD). EDUCATION University of St. Thomas, St. Paul, MN M.B.A., Business Communications B.A., Communications